25 King Street Wakefield West Yorkshire WF1 2SR REVIEWREVIEW
Tel: (01924) 305544 E-mail: [email protected] OFOF THETHE YEARYEAR Website: www.carerswakefield.org.uk 20162016 -- 20172017
Wakefield & District Carers Association is a Company Limited by Guarantee Registered in England No. 3143673 Registered Charity No. 1053295
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WAKEFIELD & DISTRICT CARERS ASSOCIATION ACKNOWLEDGEMENTS COMPANY LIMITED BY GUARANTEE
Company Registration No. 3143673 Registered Charity No. 1053295
STAFF Carers Wakefield & District would like to thank Wakefield Metropolitan District Chief Executive Officer (CEO) Justine Bilton Council, Family Services and the NHS Carers Support & Chris Clark Wakefield Clinical Commissioning Group Development Manager for their financial support which enables the Association to work on behalf of carers Carers Support & Volunteer Manager Ruth Sharp in the Wakefield Metropolitan District. Carers Support & Denise Goznik Development Manager We would also like to take this opportunity Training & Awareness to thank all of our partner agencies who
Operations Manager Joanne Catch continue to play their part working on
behalf of carers and their friends and Carers Support Workers: families and last but not least, we thank all Mental Health Specialist Kate Baker carers for their continued involvement and Linda Blackburn support. Anna Bray Jean Hales Emma Juckes Dementia Specialist Patricia Lynch Tracey McHale Di Morley Dementia Carers Support Worker Jill O'Connell Joanne Saddler Learning Disability & Autism Specialist Michelle Turner Lara Wiles Carers Support & Liaison Worker Carol Topham Carers Support & Liaison Worker and Becci Dobbs (from 25.04.16) Volunteer Coordinator
Senior Finance Officer Sarah Scott
Information Officer Tracy Stead
Administrative Officer My Time Amanda Walker
Administrative Assistant Melissa Parkinson
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REPORTING ON SUMMARISED DIRECTORS/TRUSTEES FINANCIAL STATEMENTS Chair Dr C Johnstone Vice Chair Ms K Moore The Statement of Financial Activities is a summarised financial Mr J Anderson version only. Mrs J A Gowan Mrs N Gill The full Trustees’ report, accountant’s report, and financial Mr S Naqvi statements may be obtained from the Company Secretary: Mrs J Power Mr H Ravat Mrs M R Whittaker (resigned 06.06.16) Sarah Scott
Company Secretary Secretary Miss S J Scott Carers Wakefield & District 25 King Street Treasurer Mr M Greaves (resigned 13.03.17) Wakefield WF1 2SR
Telephone: (01924) 305544 REGISTERED OFFICE E-mail: [email protected] Website: www.carerswakefield.org.uk 25 King Street Wakefield West Yorkshire WF1 2SR
Tel: (01924) 305544 E-mail: [email protected] Website: www.carerswakefield.org.uk
ACCOUNTANTS Jolliffe Cork LLP 33 George Street Wakefield WF1 1LX
BANKERS The Co-operative Bank PLC Stockport, Business Direct PO Box 250, Skelmerdale WN8 6WT
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CARERS WAKEFIELD & DISTRICT BALANCE SHEET AS AT 31 MARCH 2017 AIMS AND OBJECTIVES
To improve the experience of Carers resident in the Wakefield 2017 2016 Metropolitan District so that the needs of Carers are recognised and that Carers receive support and services. These objectives will be achieved £ £ through: Fixed Assets encouraging those who look after a partner, relative, friend or neighbour due to ill health, disability or the affects of old age to Tangible assets 6,724 5,769
recognise themselves as Carers encouraging Carers to recognise their own needs to be inclusive in providing information, support, advice, advocacy Current Assets and practical help to all Carers bringing the needs of Carers to the attention of policy makers and Debtors 20,856 10,486 partner organisations Cash at bank and in hand 373,595 325,596
394,451 336,082 MESSAGE FROM THE CHAIR
Once again Carers Wakefield & District has had a very successful Creditors year. Since the last AGM in 2016 we have answered: 9,638 Amounts falling due within one year (51,559) (8,067) enquiries from carers and supported 791 new carers.
This year we have been fortunate to receive funding from the Big Lottery Funding via the People’s Project. Funding has also been Net Current Assets 342,892 328,015 received for the workshops/training for parent carers of children on the autism spectrum. Total Assets Less Current Liabilities 349,616 333,784 Peter McEvoy has also boosted our coffers by donning his running shoes to take part in the 'Manchester Half Marathon'. A huge thank you to him and to all those who fund raise, by Net Assets 349,616 333,784 whatever means, for our organisation.
However, I think all would agree that without the hard work and dedication of our staff, who continually use their expertise to do Funds their best to 'help carers care', Carers Wakefield & District would Unrestricted funds: not go from strength to strength. On behalf of the Trustees a big General fund 92,445 65,597 thank you. Reserve fund 181,970 181,259 Whilst mentioning Trustees, if you, or anyone you know, feel that you have something to offer the organisation by becoming a 274,415 249,856 Trustee then please contact Justine Bilton the CEO of Carers Restricted funds 75,201 83,928 Wakefield & District .
Kate Moore - Acting Chair, Carers Wakefield & District. Total Funds 349,616 333,784
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STAFF FINANCIAL SUMMARY The year saw further growth in the staff team, with the latest appointment (too late to be included here), bringing us up to a STATEMENT OF FINANCIAL ACTIVITIES workforce of 27 in total. Developments were a mix of internal FOR THE YEAR ENDED 31 MARCH 2017 promotion and new recruitment. We have again pictured all the staff to help you put a face to a name and see how we all fit Unrestricted Restricted Total together. Those either new to the organisation or in a new role have been given the opportunity to say a bit more! £ £ £ Incoming Resources
Incoming resources from generated Justine Bilton Chief Executive Officer Voluntary income 475,715 81,948 557,663
Investment income 819 819
Total Incoming Resources 476,534 81,948 558,482 Management Team
Resources Expended
Costs of generating funds Chris Clark Carers Support & Development Manager Costs of generating voluntary income 451,975 90,675 542,650 Responsible for Carers Support Staff at the Castleford (Civic) and Hemsworth (Bullenshaw) Hubs. Total Resources Expended 451,975 90,675 542,650
Net Income 24,559 (8,727) 15,832
Reconciliation of Funds Ruth Sharp Carers Support & Volunteer Manager Total funds brought forward 249,856 83,928 333,784 Responsible for Carers Support Staff at the Wakefield (Waterton) Hub.
Total Funds Carried Forward 274,415 75,201 349,616
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Denise Goznik - Carers Support & Development Manager £100 The Inner Wheel Club Training Awareness I began work with Carers Wakefield as a support worker in January 2016 and after just over 12 months £75 The Rotary Club of Pontefract Trust Fund learning many new skills I applied for promotion to the newly established Carers Support & Development We have received smaller pots of money from our Coppers Manager- Training and Awareness. I was very pleased Carers Appeal as well. to be successful and have been in my new role since March 2017. My new role includes the management of the Care Home Vanguard Team and our dedicated Dementia Support Worker. I also manage, co-ordinate and deliver organisational training and raising awareness of our services. I am SERVICE SUPPORT ACTIVITIES enjoying my new, challenging role and look forward to being part of our continuing development. We continued to receive funding from the Wakefield Council and the Wakefield Clinical Commissioning Group to allow us to Joanne Catch - Operations Manager provide information, advice, emotional and peer support, events I started working for Carers Wakefield in November 2009 and activities and training for carers. This year has seen: as Administrative Officer and over time I have taken on a number of roles culminating in my recent appointment A total of 9,638 enquiries from carers. as Operations Manager. I am also part of the Benefits Team who are responsible for checking if carers are 791 new carers identified. receiving their full benefits entitlement. I was attracted to Carers Wakefield as a place of work due to my 148 outreach sessions were attended to support carers and previous experience of caring for my mother-in-law raise awareness of our services, this resulted in a further 3,300 (cancer) and my grandma (dementia). Away from work, contacts with both carers and professionals. I spend a lot of time with my family as I have three children and I enjoy (attempting!) to keep fit through running, cycling and walking. A total of 872 home visits were made to support 975 carers.
268 carers visited carers support workers at our offices. Carers Support Workers - Bullenshaw Staff made over 8,671 telephone calls, 5,948 of those were made to carers.
Staff sent over 9,047 letters/emails to carers and professionals.
Trustee and volunteer time amounted to over 858.5 hours.
Anna Bray Emma Juckes Joanne Saddler
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GRANTS, FUNDRAISING & DONATIONS Carers Support Workers - Civic
Once again we were all active in seeking additional funding to supplement the core funding received from Wakefield Council and Wakefield CCG.
£51,070.20 Integrated Care Team
£32,174.67 Care Home Vanguard Tracey McHale Di Morley Lara Wiles £19,716.92 WDHCS for Dementia Post Rebecca Varney I began working for Carers Wakefield & District in April £9000 Big Lottery 2017. I am a generic carer support worker, based in Castleford. I previously worked for Age UK as a support £4070 To carry out dementia seminars for carers, worker after having a complete career change from professionals and the general public from being a hairdresser. I feel lucky to be a part of such a W&DHCS great organisation, no two visits are the same and I definitely learn something new everyday. I enjoy the £420 Creative carers workshops work I do and the challenges it brings.
£400 Joseph Harrison Carers Support Workers - Waterton
£344 Friend/Carer Donations
£223.84 Peter McEvoy - 100 Mile Walk
£200 Move Ahead Wakefield
£150 The Rotary Club of Wakefield Kate Baker Linda Blackburn Jean Hales £143 Christmas Raffle
Michelle Turner £120.55 Outwood Group Surgery - Parent Participation Learning Group Patricia Lynch Dementia Disability Specialist & Autism Specialist
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Alison Marsden VOLUNTEERS I started to work for Carers Wakefield in April 2017. I am a generic support worker based at Waterton House. I feel privileged to be working with carers who Another busy year with the key points being: do a fantastic job often under incredible emotional strain. I have had numerous roles in my career starting Part time Volunteer Coordinator now in post. off as a childminder whilst my 2 children were growing up. I then worked for the RSPCA for a few years 14 active volunteers at present, 7 as befrienders and others before becoming a support worker in Children's providing support at groups, promotion at events; support at Services supporting families who were struggling to parent Dementia Seminars; and admin support for the Looking After their children safely. I then felt ready for a change and worked for Me programme. No plans to increase numbers as we prefer to AGEUK in Barnsley as a Social Prescriber which involved working with offer quality as opposed to quantity. people who had become socially isolated and supporting them to attend Informal volunteers who help with stuffing envelopes for groups/activities or befriending to help them overcome social anxieties newsletter mailings. that were preventing them from getting out more. In my spare time I like to go camping in 'Bessie' my campervan with my partner and 2 dogs. I Volunteers get 1 to 1 support from the Volunteer coordinator, also like to run and enter obstacle/mud races, garden and go to the as well as regular volunteer meetings, including training and cinema. development.
Carers Support Workers - King Street, Wakefield 2 celebrations each year. This year in Volunteer Week we enjoyed an evening trip to the theatre and are planning a celebratory Christmas meal which is an opportunity for volunteers to meet one another.
Future plans to establish a role for a volunteer to contact carers for feedback on support received from the organisation.
MY TIME Becci Dobbs Carol Topham Carers Support & Liaison Worker Carers Support & Liaison Worker We received a total of 507 applications for My Time this financial and Volunteer Coordinator year with a total of £39,752.00 being allocated to carers.
As always holidays or weekend breaks were the most popular use for funding with just under half of applications being used for this. Hairdressing and beauty were also popular although we did have Jill O'Connell applications for a trip on a steam train, guitar lessons, yoga retreat Dementia Carers Support Worker weekend, season tickets for local rugby league clubs and a National Trust membership.
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OTHER ACTIVITIES Kay Sanderson Shortly after last year’s AGM, we were involved in a well-attended I started work with Carers Wakefield & District in information event in Wakefield Town Hall at the end of November. April 2017, following an 18 year career with a national The following month, as the festive season drew closer, carers mental health charity. During which time I attended were invited to our Christmas Party at the Cedar Court Hotel. many carers groups and supported the service user group as staff link, where I contributed to promoting Many of the action in the first half of 2017, such as funding bids, attendance for activities for service users with mental recruitment and events, is referred to elsewhere in the Review, health issues. In recent years, I also provided support to until in June we had the usual flurry of activity for Carers Week, my elderly father who was registered blind so I had a which this year included a trip to the coast, an information event good insight into the issues that carers face on a daily and relaxation afternoon as well as many of the support groups basis. These experiences made me look at the type of work I wanted to organising their own ideas to celebrate. do and prompted me to look at a role working directly with carers, in order to support them to have a better quality of life. Originally based at the Bringing us nicely to today’s Silver Anniversary celebration of Civic hub, in July, I moved across to join the Care Homes Vanguard team supporting carers across the Wakefield district. 25 years which in Wakefield. I now work four days a week, and am enjoying finding my has seen big changes in the world we live in, and with it bigger feet in my second new challenge within the last 6 months! My hobbies changes in the nature of the enquiries for support that we receive. are caravanning and supporting Wakefield Trinity rugby league team which gives me a perfect work life balance. Carers’ needs, and the recognition of those needs, has grown immensely, so it is maybe not totally surprising that the organisation has grown from a workforce of 1 or 2 people… 'with a good idea', to a team of 27 dedicated staff, working with Administration - King Street, Wakefield professionals in health, social care, housing and other voluntary or third sector agencies such as ourselves, to get the best outcome for carers. Sarah Scott Senior Finance Tracy Stead Officer & Information Company Officer Secretary
Amanda Walker Melissa Parkinson Administrative Officer My Time Administrative Assistant
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HIGHLIGHTS OF THE YEAR Also 60 carers will receive up to 8 free complementary therapy sessions from the Well Woman service over a 12 month period. This service has already been extremely well received. Carers BIG LOTTERY FUND report feeling valued and worthwhile, which in turn has Last year we applied for and was successful in getting over improved their overall health and mood and capacity to £9000 from Awards for All (Big Lottery), to be able to run the continue caring. Looking After Me (LAM) programmes for carers and free complementary therapy sessions for carers most under stress. 10 carers will be referred for counselling to the Well Woman Looking After Me is facilitated by a professional life service as a priority and receive an urgent response. coach ,delivering 4 weekly small group sessions to enable carers to take a step out of their caring role and consider their CARE HOME VANGUARD own goals & aspirations and group support to take positive Although this service commenced in 2015/16, it has really steps forward to achieve these. generated its own success in the past 12 months, with a new full-time post being created from April 2017 as a result. In November some successful projects were asked to apply for additional funding up to £50,000 to enable them to extend their As well as providing peer and one-to-one support to carers both current projects. Carers Wakefield & District was successful in inside and outside the care homes, the team have developed being one of 5 projects chosen to be put forward for the training for care home staff and relatives, and established vanguard carer support groups in Pontefract and Wakefield. People’s Project vote. This entailed the programmes being filmed by Calendar TV and the viewers were asked to vote for Feedback from carers has been extremely positive: their preferred project. We were one of the successful 3 “All the staff have been super, life has started having a meaning.” projects that the viewers voted for and received £35,961. “Thank you so much for your support at yesterday’s meeting. You
The additional funding is already proving to make a real gave us both so much reassurance and perspective that it gives difference to carers as we are now able to run a rolling mum and me the confidence to get through it.” programme of the Looking After Me programme, with carers who have attended, having gone on to gain employment after CARERS SUPPORT WORKER - DEMENTIA being out of work for a number of years. Some are now Similarly, although Jill O’Connell started this new role during last volunteers in a variety of roles and all report a huge confidence year she has significantly built on the initial success during the last 12 months. boost which has improved their overall wellbeing. Some of the comments from carers say “It’s been nice to think about me for A new support group has been established in Hemsworth, to a change”. “I have improved my confidence to take the next add to the one already established in Castleford. step as I’m important too”. Dementia Friends and drop-in sessions have been held at
A Time Together group has been set up for carers who have Sandal and Hemsworth libraries. attended the programmes to meet up to further develop the Dementia training has been delivered to some of the Patient service and gain continued support. Participation Groups at GP surgeries. 3 one day training sessions for carers have been delivered in A calendar will be produced to be sold to the public including Wakefield and Hemsworth. carers, to raise additional funding this Christmas. There will be inspirational quotes from carers attached to the calendar. Once again with encouraging feedback: “It was as if you just helped me put mum’s jigsaw together. I understand her so much more.”
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