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The Complete Guide

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The Complete Guide your bus tickets From 21 st July 2019... the complete guide Zone Bath Bristol Zone Weston-super-Mare Zone West of England Zones on yourbuy mobile tickets Welcome to your new fares guide Contents Inside you’ll find tickets that cover our 3 main urban areas – How do I buy a ticket using mTickets? 5 Bath, Bristol and Weston-super-Mare – and our entire West of England area, which means you can travel to a whole host of great places like Wells, Glastonbury and Bradford-on-Avon. Ticket types 6 For less frequent travellers, our single tickets will cover Ticket discounts 7 you for one journey, while our Day ticket means you can travel as many times as you like for one, all-in price. Where to buy tickets 8 If you travel more frequently, why not try a Week ticket? Bath Zone fares & tickets 9 This can save you up to 27% for an adult ticket compared to buying 5 Day tickets for your weekly commute. Bristol Zone fares & tickets 12 Our Month and Year tickets are even better value, and we also do a special version of our month ticket, called Weston-super-Mare Zone fares & tickets 15 Unlimited. This saves 10% on the Month ticket price and is hassle-free, as payment is by direct debit and we West of England Zone fares & tickets 18 send the ticket to your phone every month. Simple. West of England Plus Zone fares & tickets 21 If you are travelling with family or friends, check out our Group tickets. For the same price as two adult Day tickets, a group How are West of England Zone single fares calculated? 22 of up to 5 can travel all day for £4.40 in Weston-super-Mare, £8.80 in Bath or Bristol and £13.20 for West of England. Combined bus and rail tickets 23 We continue to offer great savings for our younger Multi-operator bus tickets 25 customers and for students. Children under 5 travel free, 5-15 year-olds save up to 50% compared to adult Ticket exclusions/exceptions 26 fares, and 16-21 year-olds/students save up to 30%. On page 8 you’ll see that we have lots of ways you can buy Photo ID application form 27 tickets. More and more customers are choosing to have their ticket on their phone. Just go to the Contact us 28 First Bus app, and you can buy an mTicket, which means you’ll always get our best value fares and you won’t have to worry about paying when you board the bus. The app also lets you plan your journey and see when the next bus is due, so catching the bus really is simpler than ever before. We look forward to Search your app store seeing you on board. for ‘First Bus’. 2 3 How do I buy a ticket using mTickets? Just follow these 6 easy steps... 1. Download... 2. Select... Want ‘em ...the app. Just ...the area you'd search your like to travel in. app store for cheaper? ‘First Bus’. 3. Select... 4. Sign up... Get mTickets. ...your ticket ...for an account category and and pay by type and add it card, PayPal, to your basket. Apple Pay or Google Pay. 5. Activate... 6. Scan... ...your ticket ...the QR code JUST BEFORE ticket as you you get on get on the bus. the bus. Search your app store for ‘First Bus’. #movetomobile 4 5 Ticket types Ticket discounts Single tickets Children under 5 travel free A flat fare structure is in place in the Bristol, Unlimited children under five can travel for free Bath and Weston-super-Mare Zones. with each fare-paying adult/student/16-21 year old or concessionary pass holder. This means that wherever you travel in that zone, the price of a single journey will be the same. Up to 50% discount for children aged 5-15 In the West of England Zone the cost of your single ticket is based on the route distance you travel. Children aged 5-15 can get up to 50% discount on all tickets across the West of England. Your fare is determined by how many sections of route you travel through, as defined by the chart on page 22. We would advise all older children to get a free First Photo ID pass as proof of age. An application form can be found on page 27. Day and season tickets If you're making more than one journey on a Buy your child's ticket on your phone particular day, or are a regular traveller, these tickets can offer you great savings. Child tickets can also now be bought on one mobile phone and transferred to another with mTickets. Just decide which area you want to travel in and how long you need your ticket to last. Then once you have your For example if a parent and child both have ticket you can use it as much as you like in your chosen mobile phones with the mTicket app on, the period of time, making as many journeys as you need parent can buy a child ticket on their phone to. Our day tickets are valid until 4.29am the following using their credit/debit card and then send morning so are perfect for a day and night out! it to the child's phone for them to use. Group ticket Up to 30% discount for With this unlimited day ticket up to five young people and students people of any age can travel together. Young people (16-21) and students (of any age if in full time Tickets can be bought after 9.30am Monday education) can get up to 30% discount on all tickets if to Friday and all day Saturdays, Sundays and they have a First Photo ID pass or their student photo ID. Public Holidays. And as with all our day tickets, it is valid until 4.29am the following morning. An application form for a free First Photo ID pass can be found on page 27. 6 7 Bath Zone fares & tickets Where to buy tickets The Bath Zone is approximately 3 miles from the city centre and includes places such as Upper Weston, Bathford and Odd Down. Buying before you board is easy and cheap Our cheapest tickets are available before you board. Take advantage of the following Batheaston Symbols throughout Larkhall methods to access cheaper tickets... Lansdown Bathford Weston the guide show Helston Fairfield Westwoods Park Park where you can Newbridge Newton St Loe Oldfield School mTickets app available on the buy each ticket The Globe Apple App Store and Google Play Bathampton Down Twerton Oldfield Park Online week, month and year tickets available Claverton Bath Spa Bath Bear Flat Bus Station at www.firstgroup.com/onlinetickets University Whiteway Claverton Southdown Down Foxhill Travel Shops most tickets are available from our Travel Shops in Bristol, Bath and Wells Combe Down Bath zone Odd Down Limpley Stoke iPoints available at every metrobus stop Recycling Centre River Bridge metrobus is a buy before you board service Midford Clearbrook Farm Travelwest travelcard available from buytickets.travelwest.info Three Stop Hop Payzone stores where you can top up your Travel 3 stops in Bath Zone, see page 26 for exclusions. smartcard, find your nearest at www.payzone.co.uk • Adult £1.20 PayPoint stores where you can buy paper • 16-21 year old/student 90p tickets, find your nearest at www.paypoint.co.uk • Child aged 5-15 60p Single tickets Still want to pay on the bus? A flat fare applies in Bath Zone for any single When you board any of our buses (except metrobus which is buy journey longer than a three stop hop. before you board), you can pay using the following methods... mTicket from exclusive the driver • Adult £2.20 £2.50 Contactless/cash on the bus Tickets are cheaper on the app but our drivers still accept cash, or • 16-21 year old/student £1.55 £1.80 you can use your contactless card for all tickets up to £30 • Child aged 5-15 £1.10 £1.30 8 9 Single - pack of 5 Bath Month Five single journeys to use when you like. Valid Go anywhere in the Bath Zone as often as you like for for 12 months from the date of issue. a whole month, e.g. if a ticket is bought on the 10th of a month it will expire on the 9th of the following month. • Adult £11 (just £2.20 per journey) • Adult £70.30 • 16-21 year old/student £7.75 (just £1.55 per journey) • 16-21 year old/student £49.20 • Child aged 5-15 £5.50 (just £1.10 per journey) • Child aged 5-15 £35.15 Bath Day Bath Zone Unlimited Go anywhere in the Bath Zone as often as you like for one day. before from Our best value monthly ticket. Receive your ticket you board the driver via our mTicket app every month and pay by direct • Adult £4.30 £4.50 debit. Sign up at www.firstgroup.com/unlimited. • 16-21 year old/student £3.10 £3.20 • Adult £66.80 • Child aged 5-15 £2.15 £2.30 • Group £8.60 £9 Bath Year (Up to five people. After 9:30am Mon-Fri and all day Saturdays, Sundays and Public Holidays). Not available to purchase from PayPoint or Payzone. Go anywhere in the Bath Zone as often as you like for a whole year. Bath Night FINISH TIME EXTENDED! • Adult £692 • 16-21 year old/student £485 Go anywhere in the Bath Zone, as often as you like, between 7pm and 7am! (Only available to buy from the driver 7pm-4.29am) • Child aged 5-15 £346 mTicket from exclusive the driver • Adult £3.30 £3.50 • 16-21 year old/student £2.30 £2.50 • Child aged 5-15 £1.65 £1.80 No cash, no worries! Bath Week Use contactless on our buses.
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