A DAY in the LIFE of OUR BIN MEN AUTUMN 2014 OUTLOOK Autumn2014 V4 OUTLOOK Summer 2009 14/08/2014 12:34 Page 2
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OUTLOOK_Autumn2014_v4_OUTLOOK_Summer_2009 14/08/2014 12:33 Page 1 COMMUNITY NEWSFROM NORTH HERTFORDSHIRE DISTRICT COUNCIL OUTLOOK ANNUAL REPORT PRIVATE RENTS RECYCLING WHAT’S ON A DAY IN THE LIFE OF OUR BIN MEN AUTUMN 2014 www.north-herts.gov.uk OUTLOOK_Autumn2014_v4_OUTLOOK_Summer_2009 14/08/2014 12:34 Page 2 WHAT’S IN THIS ISSUE OF FROM THE OUTLOOK? LEADER 3 POLICE & CRIME COMMISSIONER I hope that you have been able to get out and about enjoying some of the district’s 4 ANNUAL REVIEW wonderful green spaces this Summer. 6 RECYCLING NEWS “ 9 COUNCILLORS PULL-OUT On pages 16-17 you will find an update on some that residents value while ensuring we balance major improvement works which have been our budget. 14 RENTING taking place in our open spaces, particularly Finally, following the local elections held in around Letchworth and Hitchin. It is worth May we have included a handy pull out guide to 16 GREEN SPACES noting also that four of our green spaces at your district Councillors (pages 9 to 12). Please Howard Park and Gardens and Norton Common remember that your local councillors are there 14 WHAT’S ON in Letchworth, Oughtonhead Common, Hitchin to help you. They can offer advice about the Front Cover: Veolia and Priory Gardens, Royston were awarded council’s services like recycling, applying for operative, Green Flag status again this year. We are very housing benefit or parking issues. They also Phil Smith out lucky to live in an area blessed with fantastic listen to and represent the views of the on his bin collection green spaces and they are a testament to the community when making decisions through the round. work of the staff, contractors and the host of Council’s decision making process and they help volunteers who help look after them. to raise awareness of any issues in the This edition contains our Annual Review of community that may need addressing. 2013/14 (pages 4 to 5) with details of some of Contact details are all included in the the Council’s successes and major projects from pull out guide. last year, all achieved as we make further year- on year savings. It also looks ahead to priorities Councillor Lynda Needham ” and projects for the next financial year and how Leader of North Hertfordshire we plan to continue to provide quality services District Council CONTACTING NHDC ON OUR WEBSITE: BY E-MAIL: BY TELEPHONE: IN PERSON AT: www.north-herts.gov.uk [email protected] 01462 474000 North Hertfordshire District Council Offices, Gernon Road, Letchworth Garden City, n DIRECT LINES Fraud Reporting Recycling Herts SG6 3JF Benefits (Confidential) Information 01462 474466 01462 474000 01462 474597 Out of hours: 01462 474289 Refuse and bulky Building regulations n MUSEUMS 01462 474355 collection 0800 3286023 Housing Advice Hitchin Business rates 01462 474682 n LEISURE CENTRES 01462 434476 01462 474668 Housing Register Hitchin Swim Centre Letchworth 01462 474688 01462 441646 01462 685647 Careline Community Alarms 01462 420600 Noise Control Archers Fitness 01462 474000 Centre, Hitchin Car parking 01462 474631 Parking Permits 01462 437111 Communications and 01462 474631 North Herts Leisure Outlook magazine Planning Centre, Letchworth 01462 474552 Applications/ Garden City Elections and Electoral Roll Services 01462 679311 01462 474000 01462 474000 Royston Leisure Environmental Health Centre 01462 474000 01763 255190 2 OUTLOOK like our Facebook page www.facebook.com/northhertsDC AUTUMN 2014 OUTLOOK_Autumn2014_v4_OUTLOOK_Summer_2009 14/08/2014 12:34 Page 3 OUTLOOK ON COMMUNITY POLICE AND CRIME Left: David Lloyd Below: The Commissioner visits COMMISSIONER the Careline team Below left: Hertfordshire SPENDS DAY IN Constabulary at the Community NORTH HERTS Reassurance Event. HERTFORDSHIRE’S POLICE AND CRIME COMMISSIONER, DAVID LLOYD, SPENT A DAY IN AND AROUND HITCHIN AND LETCHWORTH GARDEN CITY FOR ONE OF HIS REGULAR ‘DISTRICT DAYS’ THIS JULY. IT WAS A CHANCE FOR HIM TO GET A FEEL FOR LOCAL ISSUES AS WELL AS VISIT LOCAL COMMUNITY GROUPS, PROJECTS, AND SERVICES. As part of his visit, the Police and Crime advice and information on waste and 365 days of the year, just in case they may Commissioner visited Hitchin Market place recycling and environmental crime issues. need it. Careline is also suitable for to witness members of the North The Police and Crime Commissioner’s younger people with long term health Hertfordshire Community Safety final stop of the day was to see NHDC’s conditions such as asthma or epilepsy and Partnership deliver a Community Careline team in action, busy providing a well as people with disabilities and Reassurance Event (CRE). The multi-agency round the clock emergency service to restricted mobility. Numbers of calls are partnership regularly holds these events to residents of North Hertfordshire, working increasing and the team deal with around offer a wide range of community safety closely with the emergency services. 20,000 local people and a staggering 1,000 information and advice to the public. Careline is a community alarms service calls a day, at least one third of these are Hertfordshire Constabulary provided which uses technology connected to the life critical emergencies. People are living crime prevention advice and Hertfordshire telephone network to help elderly people longer, often with long term health Fire and Rescue Service promoted live securely in their own homes for as long conditions such as diabetes, and so important fire safety messages and offered as possible. By monitoring alarms the Careline is becoming increasingly vital in free home fire safety checks. NHDC’s service enables them to maintain their today’s society. For more information Waste Services and Community Safety independence and provide reassurance that search for ‘Careline’ on NHDC’s website or teams were also in attendance, providing help is just seconds away, 24 hours a day, call 01462 604604. MAKING PAYMENTS TO THE COUNCIL HAS NOW BECOME EVEN EASIER WITH THE INTRODUCTION OF A NEW PAYMENT SYSTEM – PAYZONE. PayZone, a free of charge system, payment can be taken by cash, allows you to make a payment at cheque or card. The payment will any post office or other outlet then be automatically allocated displaying the PayZone symbol. to your invoice, clearing the This means a wider range of balance. You will be given a places to pay, so you do not need receipt at the point of payment. to post a cheque or come into the Council Offices. A list of all available outlets can When using PayZone your be found on the PayZone website invoice will be scanned using Bar www.payzone.co.uk/ Coding technology and the Store-Locator. www.north-herts.gov.uk MAKING NORTH HERTFORDSHIRE A VIBRANT PLACE TO LIVE, WORK AND PROSPER OUTLOOK 3 OUTLOOK_Autumn2014_v4_OUTLOOK_Summer_2009 14/08/2014 12:34 Page 4 ANNUAL WHAT WE HAVE DELIVERED FOR YOU REVIEW OVER THE LAST YEAR THE COUNCIL HAS: • Commenced building • Delivered a £1.8 million 2013/2014 works to provide a development project of new North major improvements to Hertfordshire Hitchin Swim centre and Museum and Archers. This includes ON THESE PAGES WE TAKE A LOOK refurbished three state of the art Hitchin Town fitness studios and a BACK AT OUR FINANCIAL YEAR APRIL Hall. A newly designed 2013 TO MARCH 2014 TO GIVE YOU successful changing village. A PICTURE OF WHAT SERVICES AND application was • Agreed a lease with PROJECTS WE HAVE BEEN DELIVERING made to the Heritage Lottery Baldock Town Hall Group AND HOW WE HAVE BEEN Fund (HLF) for a to transfer the building to a MANAGING OUR FINANCES. grant of over £900,000 local group on a 99 year lease. for its “Unlocking the This has enabled the building to be Heritage of North Hertfordshire brought back into use primarily for Project”. the development and performance of Our priorities in 2013/14 the creative and performing arts. • Introduced a new recycling service In 2013/14 the Council’s three In addition to the above, the for all households and food waste following capital schemes priorities for the year were: living collections for flats. Thanks have completed within our means to deliver cost to the participation of during 2013/14: effective services; working with local residents, this reduced communities; and protecting our the amount send to • Purchase of landfill by 92 the District environment for our communities. Our Kilograms per Council key projects were aligned to these household and Offices, priorities and the sections that follow increased the releasing an are intended to give an overview of percentage of our annual what we have delivered, and how we total household revenue saving of have spent your money, before waste that is recycled by nearly £200k per looking briefly at the current position 10% to 57%. annum. in 2014/15. THE CURRENT SITUATION 2014/15 How your Council tax 2014/15 is £15.6 million, with 57% Our priorities in 2014/15 of that funded directly by local is worked out council taxpayers, 28% from Central The Council has set three revised priorities for 2014/15 In addition to the portion of Council Government and 15% from the and onwards. These are: promoting sustainable tax that NHDC retains, the Council rates paid by local businesses. growth; working with our communities; living within also sends out the annual bills and our means. Projects to support these priorities through collects council tax on behalf of the 2014/15 include: County Council and the Police, plus COUNTY local town and parish councils, £75 COUNCIL • Disposal of surplus Council land that can be where appropriate. Each individual developed to provide new homes and generate capital sums to fund key projects. authority decides by how much its NHDC & PARISH AND part of the final bill will change.