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December 13 2019 | ISSUE NO 2,135 | travelbulletin.co.uk Giving agents the edge TB 1312 2019 CoverWrap_Layout 1 10/12/2019 11:56 Page 2 TB 1312 2019 Cover_Layout 1 11/12/2019 14:08 Page 1

December 13 2019 | ISSUE NO 2,135 | travelbulletin.co.uk Giving agents the edge

BULLETIN DESTINATION ICELAND BRIEFING BULLETIN Amazing adventures for your Great value fun in the sun, Andy Stark from Global is Enchanting Calabria clients all year round golf and affordable luxury optimistic about 2020 S01 TB 1312 2019 Start_Layout 1 11/12/2019 14:11 Page 2 S01 TB 1312 2019 Start_Layout 1 11/12/2019 16:29 Page 3

DECEMBER 13 2019 | travelbulletin.co.uk NEWS BULLETIN 3 THIS WEEK PERFECTLY PRICED PAMPERING 04 Destinations such as the Maldives and Santorini have knocked NEWS past holiday favourites this year, as British travellers seek out The latest industry updates to affordable luxury experiences. keep agents ahead

08 AGENT INSIGHT Jenny from Blue Travel on Iceland as a summer destination

12 Holidaymakers are increasingly turning their interest towards luxury experiences for less. BULLETIN BRIEFING Andy from Global Travel Group HISTORICALLY FAVOURED holiday providers continue to organisation’s annual talks 2020 plans for the industry holiday destinations, offer great deals and conference, held this year in including the likes of the discounts, while Tokyo in October. Algarve (-37%) and holidaymakers are making The findings of the ABTA Marmaris (-35%), have savvy bookings. As the report identify that, “despite slipped from favour with the affordability of destinations political uncertainty, people British public and off this such as the Maldives are committed to taking 14 year’s hotlist, as luxury increases, so have our holidays and the desire to holiday destinations entered consumer search habits.” get a value-for-money break DESTINATION BULLETIN “Further to the increased is also expected to influence Swathed in crystal blue seas and as favourites among sandy beaches, learn more about dealchecker’s customers for interest in the Maldives, holiday decisions over the captivating Calabria the first time in 2019. Santorini entered the top next 12 months.” This is due to rising 15 most searched holiday Destinations that also demand in the affordable destinations in 2019 for the ranked favourably this year luxury market − and first time, overtaking Spain, with dealchecker’s operators are meeting this Turkey and Tenerife in customers were demand to attract discerning the rankings. (+186%), Gran Canaria 17 holidaymakers on a budget. The idea that British (+53%) and Cape Verde Rosie Panter, travel expert holidaymakers do not want (+51%), all of which offer ICELAND Experience the landscapes that at dealchecker, commented: to scrimp on the quality of four- and five-star hotel inspired the Fizen films “Destinations once perceived their holidays is further experiences to travellers, to be reserved for the rich reinforced by ABTA’s Travel and in some instances are and famous are now more Trends Report 2019, which investing in further luxury accessible than ever before; was released at the resorts and developments. 20

TURKEY Published by : Printed by: Buxton Press @TravelBulletin The tourism ministry is on a big Alain Charles Publishing (Travel) Ltd Subscriptions are £125 p.a.  020 7834 6661 @TravelBulletin hoilday sales push for 2020 University House, 11-13 Lower Grosvenor £195 overseas Place London, SW1W 0EX ISSN: 0956-2419 www.travelbulletin.co.uk Travel_Bulletin S01 TB 1312 2019 Start_Layout 1 11/12/2019 14:11 Page 4

4 NEWS BULLETIN DECEMBER 13 2019 | travelbulletin.co.uk

Discover captivating Corsica aboard CroisiEurope

CROISIEUROPE HAS launched an ocean cruise round trip from Ajaccio that introduces guests to the hidden treasures of Corsica. The seven-night cruise onboard CroisiEurope’s new ocean ship, La Belle Des Océans, starts with an overnight in Ajaccio and calls at Bonifacio, Porto Vecchio, Bastia and L’Ile Rousse before finishing back in Ajaccio. The seven-deck La Belle Guests can enjoy ocean-view Des Océans accommodates suites aboard the cruise ship. 124 passengers in 62 spacious ocean-view suites, two bars/lounges, a January 31 – a saving of nine of which have private restaurant, an outside grill £135 per person. Price balconies. All suites are en- and grill bar around the pool, includes seven nights in an suite with walk-in shower, fitness centre, wellness salon ocean-view suite with all desk, hairdryer, built-in and laundry service. meals and drinks, wardrobe with safe, mini bar, There are departures on emergency repatriation flat screen TV and air April 28 and May 5 and 12, insurance and port fees. conditioning. This ship offers 2020 with cruise-only prices For reservations and further a variety of public spaces starting from £2,570 per information, visit including a swimming pool, person if booked before www.croisieurope.co.uk

Arena Travel extends support to agents ARENA TRAVEL has expanded its agency and Kathryn Lyon - are already out on the sales team and are poised to launch an online road across the UK, visiting existing agents to portal for agents in early 2020 in a bid to ensure they are up-to-date with all the latest support existing trade partners and expand developments, including the launch of the the reach of their main brands around the UK. new MS Arena from April 2020 and the With a focus on The River Cruise Line and recently expanded portfolio of holidays by Arena Rail Holidays brands, the company rail across Europe. The team will support plans to grow their network of agents across agents across the country with a range of the country by engaging in more one-to-one services including brochure supplies, training, training and support, backed up by online booking support, offers and benefits for resources via the new portal. group bookings. Four new agency sales 'ambassadors' – Agents interested can email Maeve Carroll, Daniel Clyburn, Tracey Burke [email protected]

Hunan promoted in China-UK cultural tourism event REPRESENTATIVES OF China's Hunan Province were in England in November for a two-day event to promote the region's stunning landscapes and its historic and cultural associations. The travel industry reception, Hunan Culture and Tourism Conference, was hosted on Bristol-based SS Great Britain, and saw traditional Chinese entertainments, canapés and drinks. With China set to become the world’s most visited country by 2030, travel agents and tour operators from across the UK were able to learn more about the region's offerings, ensuring they can keep their products up to date with the growing demand for this incredible province. www.travelchinaguide.com S02 TB 1312 2019 News 1_Layout 1 11/12/2019 10:43 Page 5

DECEMBER 13 2019 | travelbulletin.co.uk NEWS BULLETIN 5

Sunny Santorini is Jet2’s newest Greek destination Island-hopping with JET2.COM AND Olympic Holidays Jet2holidays has revealed its sixth brand new Greek Travellers will have the opportunity OLYMPIC HOLIDAYS has to enjoy the sunset at Oia. destination for summer launched an island-hopping 2020, the island of Santorini. brochure – ‘Island From early May to late Adventures 2020’. October, the company will Guests can mix it up with a operate twice-weekly range of accommodation, from services (Thursday and luxurious hotels with infinity Saturday) from Manchester pools and spas to traditional Airport, as well as weekly studios next to tavernas. Tuesday services from On Crete, it’s now possible Birmingham and London to hop around to different Stansted Airports. The scale destinations on the island – of this programme flying into one airport and represents almost 40,000 settlement preserved under operate to 14 Greek departing from another. seats on sale in total. volcanic ash. destinations in summer For visitors who want to As well as soaking up the Jet2.com and Jet2holidays 2020 – with Corfu, Crete immerse themselves in views along the caldera, will launch six brand new (Heraklion), Crete (Chania), history, the operator has also holidaymakers can see the Greek destinations in Kefalonia, Kos, Rhodes, added four- to seven-night sunset at Oia, enjoy the summer 2020 – Santorini, Halkidiki and Zante also organised tours to Olympia local vineyards, or take in Mykonos, Lesvos, Kalamata on sale. and Delphi with expert guides. one of a number of (Peloponnese), Skiathos For further information or Visit archaeological sites, such as and Preveza. In total, to book, visit www.jet2.com www.olympicholidays.com ancient Akrotiri, a Minoan the tour operator will or www.jet2holidays.com. S02 TB 1312 2019 News 1_Layout 1 11/12/2019 10:43 Page 6

6 NEWS BULLETIN DECEMBER 13 2019 | travelbulletin.co.uk

Bourne bonanza to warm up the colder months NEWS BOURNE LEISURE properties bites are offering a raft of offers over the -New Year Studley Castle is a restored folly with a rich history. HOTEL UPDATE period and into the new year.

To celebrate the first • Jumeirah Group has announced it Christmas at Studley has been appointed to operate and Castle, the adults-only manage the renowned Capri Palace in Warner Hotels property in Anacapri, Italy.

Warwickshire, Christmas breaks between December 24 and 27 start from £789 per person, including entertainment late into the • Rotana opens the five-star Johari night, a three-course Rotana in Tanzania’s commercial city , drinks of Dar es Salaam reception and the Simply Dine package, as well as a Twixmas break between December 27 and 30 from £347 per person, and February 14 and 24. the Little Mermaid three-night New Year’s Eve Live evening A three-night break at breaks from £699 entertainment is available Minehead Resport in per person. across all half-term breaks, Somerset starts at £165 per • YOTEL, the hotel brand aimed at smart, tech-savvy travellers, has For families, Butlin’s is including Paul Zerdin and family, based on two adults opened its doors in Amsterdam getting in early with offers his puppets, Paddington and two children sharing a Noord airport. for half-term in February at Bear’s seaside adventures, Silver Suite when arriving three resorts between and the underwater world of on February 21, 2020.

Top tips for agents to avoid a January slump

TRAVEL AGENTS can hit the ground running This means using the time to track website • La Maison Hotel, in Saarlouis, in 2020 and try to avoid a January sales users and store their data accurately, Germany, has unveiled 12 new slump by taking action now to engage with safely and legally, signing up website users guestrooms in its high-end property. The rooms feature customers, according to Sanity Marketing. to your email newsletters and if you contemporary furnishing combined The company advises not cutting back on haven’t done so already, preparing a with traditional oak. marketing over the festive season as there are newsletter campaign for 2020. • Radisson Hotel Group’s still customers at this time of year who are Additionally, using tools such as Facebook repositioning on the Italian market willing to spend money and may want to Pixel to send ads to users who have been has been reinforced with the book an early holiday for 2020. on your website. If you give the users an unveiling of the Radisson Blu Hotel, Agents can use downtime at the end of the offer, create a code for tracking purposes Milan. The hotel offers easy access to Italy’s financial, design and year productively with website engagement, and then you can see how successful the fashion capital. says Jordan Baker, the company’s CEO. campaign has been.

Winter fun in the sun in Palm Springs GREATER PALM Springs California is being touted by its tourism board as an option for agents looking to book clients on a winter sun getaway. For clients who want some culture with their sun, Modernism Week will take place from February 13-23, 2020, in recognition of modernist design and architecture in Greater Palm Springs. For later in 2020, the Agua Caliente Cultural Museum is scheduled to open in Palm Springs next autumn, in recognition of the history, culture and modern times of the Agua Caliente Band of Cahuilla Indians. For more information about the destination, go to www.greaterpalmsprings.com S02 TB 1312 2019 News 1_Layout 1 11/12/2019 10:43 Page 7

DECEMBER 13 2019 | travelbulletin.co.uk

P&O’s Ionafest fires up the fjords

Guests can party under the SkyDome glass roof.

TICKETS ARE on sale for P&O Cruises’ Ionafest, a floating festival, which is part of a week-long fjords cruise holiday. From July 4, 2020, the ship will host music and comedy acts as it sails to the Norwegian fjords from Southampton. The line-up includes Grammy award-winners Clean Bandit and DJs including four-time MOBO winner Trevor Nelson, MBE; Jo Whiley and Sara Cox, as well as Blur’s Alex James. They will be joined by Strictly Come Dancing’s stars, including comedian Chris Ramsey and judge Motsi Mabuse. For more information, go to www.pocruises.com

Report measuring tourism industry carbon emissions launched in Madrid

TRANSPORT-RELATED emissions from tourism are expected to account for 5.3% of all man-made CO� emissions by 2030, up from 5% in 2016, a landmark new report from the World Tourism Organization (UNWTO) and the International Transport Forum (ITF) shows. At the same time, as tourist numbers rise and the sector makes progress in achieving low-carbon travel, emissions per passenger kilometre are expected to decline over the coming decade. Against this backdrop, UNWTO calls for enhanced cooperation between the transport and tourism sectors to effectively transform tourism for climate action. Launched at a side-event COP25 in Madrid, the “Transport Related CO� Emissions of the Tourism Sector” presents the emissions produced by different modes of transport. As the number of international and domestic tourists rises, this data is presented alongside predicted growth in emissions to 2030 and is set against the so-called ‘current ambition’ for decarbonising transport. Presenting the report, UNWTO executive director Manuel Butler, said: “This comprehensive study analyses the environmental impact of the different modes of transport within the tourism sector. It is now for the tourism sector, especially tourism policy makers to use data effectively and ensure the sector plays a leading role in addressing the climate emergency.” Ovais Sarmad, deputy executive secretary of the UN Framework Convention on Climate Change, commented: “While tourism is mentioned in many Nationally Determined Contributions as a big concern, not enough has yet been done. Industry must do more, but governments must align their policies, so that at the international level we can collectively work to increase ambition.” S02 TB 1312 2019 News 1_Layout 1 11/12/2019 10:43 Page 8

8 NEWS BULLETIN DECEMBER 13 2019 | travelbulletin.co.uk

ICELAND’S POPULARITY has soared over the past few years from the Northern Lights, stunning MALTA IN A PACKAGE... Air Malta has launched Air Malta Holidays, for landscapes and wildlife Iceland offers something for booking flights, hotels and transfers. Paul Sies, Air Malta’s chief commercial officer, said: “This is our first step at entering the package everyone. Most clients want to travel in winter for a holiday market after an absence of several years. The site is currently chance of seeing the Northern Lights, but Iceland offering flights on all Air Malta routes from the UK, Italy, Germany and shouldn’t be overlooked for a summer holiday. France. More markets will be added soon.” I had a family of five vist Iceland over summer and they had a great time. For them it wasn’t about seeing the Northern Lights, but exploring the TUI returns to Sharm landscapes and seeing amazing wildlife. In one week, they explored Reykjavik where they had a El Sheikh for winter 2020 comfortable apartment that could accommodated TUI FLIGHTS to Sharm El Sheikh from Edinburgh went on sale the whole family. They pre-booked the Puffin Express this month – there will be three weekly flights with the first and a visit to the Blue Lagoon. Then they picked up flight departing on November 2, 2020. their hire car and drove to Snæfellsnes Peninsula, Four hotels including old favourites along the Red Sea coast known for a glacier which hides a volcano in a are now on sale, with more in the pipeline. Agents can national park. This area lets your clients interact with recommend The 5T TUI Magic Life Sharm El Sheikh as all the natural phenomena on offer, as well as being a accomodation for clients seeking a luxury experience. The all- place to go whale-watching. Do check what times of inclusive beach resort has three swimming pools plus four year are best for seeing whales before booking, as restaurants offering regional and international cuisine. trips fill up fast in peak whale-watching season. Karen Switzer, UK & Ireland’s director of aviation planning for There is not an abundance of hotels in this area, the company, said: “Earlier this month TUI announced its however. There are some basic options and not winter 2020 and summer 2021 holiday programme which has much in between until you reach the high end of the since expanded with more destinations and added flights. We spectrum. It is important to inform your clients that are delighted that the additional flights provide holidaymakers unless they’re prepared to pay for higher end hotels, departing from our regional airports with even more choice the remaining hotels are relatively basic but fine if when deciding where to go away. With additional flying you just want a base to explore from. capacity and more than 1,000 hotels already on sale for After exploring the countryside, my clients summer 2021 it gives those planning ahead the opportunity to headed to Hella a small town on the south coast, to choose the most suitable airport, destination and hotel.” explore attractions such as the Helka Volcano, and the Golden Circle which includes the Gullfoss A stunning sunrise over Sharm El Sheikh, which is enjoying a resurgence. waterfall, the Geysir Geothermal Area, and Þingvellir National Park. There are various tours on offer within the Golden Circle but for a family I would suggest the Private Superjeep Tour which takes clients right out onto the ice and close to the geysers − it’s better than being crammed into a mini bus or coach. The Superjeep is private, allowing more flexibility. Some tours have age restrictions for children so ask before booking. Iceland is not only a winter destination for seeing the Northern Lights, but a great alternative summer family destination for those looking to be a bit more adventurous than the traditional beach break. S03 TB 1312 2019 News 2_Layout 1 11/12/2019 10:30 Page 9

DECEMBER 13 2019 | travelbulletin.co.uk AGENT BULLETIN 9

AGENT TRAINING

SCENIC & EMERALD Waterways’ new online training course, Agent Academy, offers courses designed for travel agent partners to broaden theirr knowledge of Scenic Cruises & Tours, and Emerald Waterways Cruises. The portal is designed to be a one-stop shop for your Scenic and Emerald Waterways learning journey. Go to www.scenic.co.uk for more.

RIVIERA TRAVEL is offering agents online training to boost their knowledge of the company’s cruises and escorted tours. The course focuses on the little details which help agents sell more trips. To start learning, go to www.travelbulletin.co.uk/travelgym

YOUTRAVEL.COM TOOK a group on a Morocco fam trip visiting Marrakech, Essaouira and Agadir, pictured are, left to right, Sid Kebbai (Menara Travel), Martin Gold (Worldwide Tours),Orla kern (Youtravel) Faye Marie McBarron (Travel Republic), Jackie Bosley COMPETITIONS! (Love Holiday) Win one of two Hotel Chocolat hampers with Back-Roads Touring AGENT INCENTIVES A £150 restaurant voucher could ● SAGA HAS announced a new programme which will see a group of be yours from Macerich Shopping travel agents become ‘Saga Stars’.This group will be rewarded for their Centers & Fashion Outlets support with £1,000 towards a holiday in a European Hotel, an invite to Saga’s VIP Travel Agent event onboard Spirit of Adventure, guaranteed place on a fam trip and to their annual Christmas lunch, as well as a dedicated Saga Trade Team member to support marketing, events and Gift pack up for grabs with visits. They will also join a Trade day at Saga’s Folkestone head office – Tourism Vancouver with a complimentary overnight stay. One member of the group, the Saga Super Star, will at the end of 2020, receive £500 towards their Christmas shopping. The 2020 ‘Saga Stars’ scheme will run from January 2 to December 31, 2020. Entrants must have completed a Saga Luxury Fortnum and Mason Experts programme at www.sagaexperts.co.uk. Interested agents can hamper could be yours with nominate themselves or a colleague, by emailing Hahn Air [email protected] between now and December 20, sending a short summary outlining why they should be considered. A supporting FOR ALL COMPETITIONS VISIT travelbulletin.co.uk/competitions video can be submitted for your entry. S03 TB 1312 2019 News 2_Layout 1 11/12/2019 10:30 Page 10

10 NEWS BULLETIN DECEMBER 13 2019 | travelbulletin.co.uk

A blow-out sale with Princess Cruises CMV introduces two more cruise PRINCESS CRUISES has The package is commissionable for ships for 2021 announced a big sale on all agents, in both retail and net fares. its cruises, with prices CRUISE AND Maritime Voyages starting at £499 per person (CMV) announced the acquisition of and a £50 deposit available. two more cruise ships to join their For the first time, guests expanding ocean fleet – increasing can choose to add a to eight cruise ships in 2021. simplified onboard savings CMV will take delivery of P&O package for £35 per person Australia’s Pacific Dawn and Pacific per day. The package covers Aria in Singapore on March 2 and premium drinks, unlimited May 2, 2021 respectively, WiFi and gratuities – worth increasing passenger capacity by over £70 for guests who pay 30% in 2021. for these items in advance of The duo will be re-named in their cruise, or onboard. summer 2021 following dry docking, The package is ‘MedallionNet’, which 2,200-guest Island Princess, some minor upgrade and re-livery commissionable for agents incorporates next-generation which will sail out of works in Singapore before and can be added to retail onboard technology. Southampton from June to embarking on CMV maiden and net fares. In addition, Included in the offers are October to northern Europe. positioning voyages via the Suez agents can add the package voyages on the 3,080-guest The offer runs from Canal to Northern Europe. to customers’ existing Crown Princess, which sails December 20 to March 2 and bookings. roundtrip from May to applies to all of Princess’ Princess Cruises is now able November next year from 1,500 future cruises up to to offer WiFi as part of a Southampton to destinations April 2022. savings package due to an such as the Mediterranean, For more information and increasing number of ships Canary Islands and northern to make bookings, being upgraded to Europe. Also included is the visit www.princess.com

Experience the ‘Treasures of Jordan’ with Explore The new ship names will be EXPLORE HAS seen bookings for its in premium accommodation. They will visit unveiled later this month under ‘Treasures of Jordan’ trip increase by 76% Aszraq Castle, once the headquarters of CMV’s explorer theme, providing a year-on-year in 2019. Lawrence of Arabia and Amra Palace, a more traditional scenic cruise Jordan is becoming increasingly popular UNESCO World Heritage site, take a guided experience. with travellers in search of adventure, culture tour of Petra and learn to make traditional The 2021 summer programmes and memorable experiences such as Bedouin food before spending a night in a will go on sale via the travel trade spending a night under the stars in Wadi luxury tented camp overlooking the desert. and CMV’s international sales Rum, visiting Petra by candlelight or riding a Prices start from £1,990 and include flights, offices and websites during Q1- camel through the dramatic Siq el Barra. premium accommodation, some meals and 2020 with the 2021 launch edition ‘Treasures of Jordan’ is a nine-day trip where an Explore leader. Departures in March-May brochures being released offering guests will get an opportunity to explore and September-December 2020. early booking incentives. Jordan's rich culture and heritage while staying www.explore.co.uk www.cruiseandmaritime.com

Christmas Tree Wonderland to dazzle Bournemouth BOURNEMOUTH WILL once again host its ‘ Wonderland Festival’ just in time for the festive staycation season, taking place from now until January 2. The centre of the town will see 100 dazzling trees, illuminations and light installations which run from the seafront and the Big Wheel, through the Victorian Lower Gardens to the bustling Alpine Market in The Square. Bournemouth’s own Wonderland Tree stands 60ft tall with 30,000 individually programmed lights and performs musical light shows. www.christmasinbournemouth.co.uk S03 TB 1312 2019 News 2_Layout 1 11/12/2019 10:30 Page 11

DECEMBER 13 2019 | travelbulletin.co.uk PUZZLE BULLETIN 11

Win a £50 M&S voucher in the Su Doku prize puzzle A

Fill in all the squares in the grid so that each row, column and each of the 3 x 3 squares contains the digits 1-9. Once you have completed the puzzle, simply identify the numbers that relate to the letters, A, B, C and D then e-mail B the solution, with your name, company name, and full postal address plus phone and ABTA number if applicable to: [email protected] C Closing date for entries is Thursday, December 19th. Solution and new puzzle will appear next week. SUDOKU The winner for November 29th is Becky Newbery, East of England Co-op Travel in Essex. D November 29th Solution: A=8 B=6 C=9 D=5

WHERE AM I? Winter brings a festive air to this medieval city. Fairy lights decorate its pretty chocolate-box houses and visitors can wander alongside its canals, explore the in the old market square or duck into one of the many inviting chocolatiers or cosy cafés this town is famous for.

Fill in the crossword to reveal the mystery location highlighted by the green squares. Across Down 1. The Dickens classic, A , 1. Gavin & ___ are back on Christmas Day for a features this miserly character (7) festive TV special (6) 4. Mr Littlewood took on some tough 2. Popular carol, ___ in Royal David's City (4) assignments in ____ does America (3) 3. Carrier with a hub at Abu Dhabi airport (6) 6. Athens International Airport code (3) 4. Denver international airport code (3) 8. Santa brings presents down here (7) 5. Irish county (4) 9. Flag carrier of Israel (2,2) 7. Hotels and resorts operator (5) 10. Travel industry association, initially (4) 11. Large lake in the Sierra Nevada Mountains (5) 12. Animated sitcom American ___ (3) 12. Loveable creature in the John Lewis Christmas 14. Often found on top of the Christmas tree (4) advertisement (6) 15. This band had a 1984 hit with 13. Perugia is the capital of this region (6) Last Christmas (4) 16. Popular Indonesian holiday island (4) 18. If you want to escape the British weather, 17. Californian desert resort city ___ this Caribbean island could suit (7) Springs (4)

CROSSWORD 20. Mistake found in sherry! (3) 19. Disney movie series, bound to be on TV over 21. Greenery used as a (3) the festive period, ___ Story (3)

22. Windhoek is the capital (7)

Mystery Word : AMMAN Where am I? - Bruges, Belgium Bruges, - I? am Where AMMAN : Word Mystery

TOY. 19. PALM, 17. BALI, 16. UMBRIA, 13. DRAGON, 12. TAHOE, 11. HYATT, 7. MAYO, 5. DEN, 4. ETIHAD, 3. ONCE, 2. STACEY, 1. Down:

22. NAMIBIA. NAMIBIA. 22. IVY, 21. ERR, 20. ANTIGUA, 18. WHAM, 15. STAR, 14. DAD, 12. AITO, 10. AL, EL 9. CHIMNEY, 8. ATH, 6. DOM, 4. SCROOGE, 1. Across: S04 TB 1312 2019 News 3_Layout 1 11/12/2019 14:22 Page 12

12 BULLETIN BRIEFING DECEMBER 13 2019 | travelbulletin.co.uk Industry insight by...

Andy Stark, managing director, Global Travel Group, is excited about what 2020 might hold for the travel industry, especially with new destinations and great products to sell.

THE TURN of year is always at the top of their to-do list a steadfast approach to the path of discounting and a busy time and while many for 2020. This could be pricing. Yes, we live in underselling. people look forward to a done as part of a fam trip uncertain times, and the Instead, find your own break with families and loved for your own learning and cloud of Brexit continues to niche and passion points – ones, for those of us in the development, as a way of be a challenge but, that said, from that, you will be able to travel industry it is a time to adding to your product we are in the extremely sell holidays that will not not only reflect on the last portfolio for customers. fortunate position of having only hold more appeal for year but gear up for what we Airlines continue to add incredible products and your customers, but have the hope will be our own new routes and destinations services to sell. potential to build that all Christmas in terms of sales. including Sharm el Sheikh Holding the price point of important customer loyalty. No doubt the last year has and Egypt, which are these great products and This, in turn, can pay been a tumultuous one with continuing to open up. No maintaining a confident dividends in terms of future- the loss of Thomas Cook – doubt the Eastern position is essential to proofing your business. and as I write we are about As new routes and to embark on a general destinations open up and election and potentially a the potential for niche new government – and marketing grows, so too inevitably even more debate Find your own passion does the demand for around Brexit. points and you will be able experience-based holidays Uncertain times? Yes, for that really allow customers sure, but I’ve never been one to sell holidays with the to immerse themselves in a to gaze for too long in the destination and culture. This rear view mirror. potential to build loyalty trend has seen steady I have my own ambitions growth in recent times and and resolutions for the looks set to continue into industry and for agents as 2020 and beyond. the new year approaches. Mediterranean will become protecting the value of these So there is plenty of We’re fortunate to work in even more competitive and a without falling prey to the opportunity within the an industry where there are region to watch over the temptation of discounting changing and exciting times new opportunities opening next 12 months and beyond. and underselling. that lie ahead. And with that up all the time and I would Keeping a competitive It can be nigh-on in mind, I’d like to wish you a encourage agents to put approach in mind, I would impossible to recover merry Christmas and a exploring new destinations strongly urge agents to have ground once you go down happy new year. S04 TB 1312 2019 News 3_Layout 1 11/12/2019 14:22 Page 13

DECEMBER 13 2019 | travelbulletin.co.uk NEWS BULLETIN 13

ABTA launches social media and email training A&K saves C&K and AGENTS KEEN to boost their safeguards bookings online marketing skills are invited to a series of training LUXURY TRAVEL company days hosted by ABTA in the Abercrombie & Kent (A&K) new year. All one-day completed the acquisition of courses will be held at ABTA’s Cox & Kings UK, out of head office in central London. administration. This On February 13, ‘An safeguards all current and Introduction to Social Media future bookings. A&K believes in Travel’ will focus on the companies complement developing effective each other and create a strategies for marketing via combined brand proposition to social media, using platforms grow the UK luxury market. such as Twitter, Facebook, Geoffrey Kent, A&K founder With the right skills, social media marketing can be done while you travel. Instagram and LinkedIn. and co-chairman, said: Cox & ‘Email Marketing in Travel’ host ‘Instagram for Travel’, raise brand awareness and Kings heritage, service and will be held on February 26 which aims to help travel increase sales. Courses are brand align well with A&K. The and sessions will cover industry professionals priced at £235 plus VAT for company's product portfolio is topics such as the value of develop a strategy for ABTA members and complementary to our own email marketing, smart optimising paid, organic and partners, and £355 plus VAT and increases A&K's presence planning, the implications of influencer-driven activity. The for non-members. in the luxury travel sphere. GDPR for email marketing seminar will provide advice For more information, This is an exciting time for and measuring the success for business of all sizes to email [email protected] A&K and the first iteration of of email campaigns. develop an Instagram and for more training growth plans globally." On March 24, ABTA will strategy to grow followers, updates, turn to page 15. S04 TB 1312 2019 News 3_Layout 1 11/12/2019 14:22 Page 14

14 DESTINATION BULLETIN DECEMBER 13 2019 | travelbulletin.co.uk CHEERS TO CALABRIA Fine food, fine wine and natural wonders − Italy’s Calabria region is a great destination all year round. Ilenia Cocco gives her insider perspective on this enchanting part of Europe.

CALABRIA IS a region in southern Italy, with stunning beaches, landscape, and rustic charms aplenty. Geographically, the region is the “toe of the boot”, a reference to the famous shape of the map of Italy. It is one of Italy's best kept secrets but the Italian National Tourist Board hopes that more visitors seek out its many attractions. In particular, the region is a delight for lovers of food and wine. The region's gastronomy is simple, made with fresh, local ingredients and very affordable. Calabria was the first region The Calabrian coastal in Italy where, in the 1950s, studies town of Tropea. were carried out on the excellent benefits of the Mediterranean diet. Your clients can expect to sample onion (which is believed to have anti- incredible cheeses, such delights as extra virgin olive oil, ageing benefits), n’duja (the region’s artisan ice cream and, last but not homemade bread, IGP Tropean red unique, spicy, spreadable sausage), least, fantastic Calabrian wine.

BEST TIME OF YEAR BEST SPOT FOR BRUNCH OR COFFEE TO VISIT CALABRIA Head to Pizzo, also known as Pizzo Calabro, a seaport town Calabria has sunshine and located on a steep cliff, overlooking the Gulf of Saint warm temperatures all Euphemia. In Pizzo’s main piazza (square), visitors should year round, making it a make sure they taste the excellent Tartufo di Pizzo, a great destination renowned local dessert, as well as artisan delights. regardless of the time of Naturally, a great coffee is essential, garnished with cream BEST BEACH AND year. The region enjoys and hazelnut, served with freshly baked brioche. SUNSET SPOTS calm winters and very It doesn’t seem fair to little rain. In summer, it’s single out on Calabrian not unusual for beach when they are all temperatures to reach the amazing! All the beaches 30s, making it ideal for have clear, blue sea with beach holidays, while in wide, sandy beaches or winter, the mild rocky, secluded coves. A bustling international temperatures make it a crowd is drawn to the pleasant escape for those beaches in summer. The seeking warmer weather best sunset views are on in Britain’s colder months. the west coast, over the the seven Aeolian Islands BEST WAY TO TRAVEL dominated by the still- AROUND CALABRIA active Volcano Stromboli. Definitely travel around the region by train From the Vatican Cape, – it’s affordable, fun and green. To get to you can breathe the fresh the region from other parts of Italy, there air that guides you to are some excellent fast train connections Sicily in a sea of orange- from the cities of Rome and Naples. red and cobalt blue. S05 TB 1312 2019 Training_Layout 1 11/12/2019 10:10 Page 15

TRAINING

All agents who complete the training courses in full will be in the chance to win a 2020 break with one of Bourne Leisure’s three brands BOURNE TO WIN Agents have time to complete the courses and enter the prize incentive until Dec 31 BOURNE LEISURE has seen a record number of agents complete its online ‘Train with Brainz’ course for 2020. Since its launch on November 4, 317 agents have completed all three training courses from its brands – Butlin’s, Haven and Warner Leisure Hotels – a 12% increase on the same period in 2018. Commenting on this successful start to the 2020 agent training, Erman Housein, head of trade sales and marketing for the company, said: “We are delighted to see such high numbers of agents completing our new training courses ahead of next year. All three of our brands have undergone major changes during 2019 and so we have a huge amount of new information that can help agents better sell our three products.” By completing the training in full, agents will be able to sell each brand better in 2020. The training ends with a simple multiple-choice questionnaire that ensures all information is retained. To support these new training modules, the company is offering all agents who complete the training courses in full the chance to win a 2020 break with one of its three brands. The winning agent will be chosen at random and can opt an off-peak Butlin’s or Haven break for a family of four or a Warner Leisure Hotels break for two adults aged 21 and over. Entries will close on December 31. The courses can be accessed at www.bourneexpert.co.uk S05 TB 1312 2019 Training_Layout 1 11/12/2019 10:10 Page 16

16 TRAINING DECEMBER 13 2019 | travelbulletin.co.uk

A trailblazing conference for the women in trade

WOMEN TRAVEL agents have much to The Reykjavik conference aims to take away from the first International upskill and empower women in the Women in Travel & Tourism Forum – travel industry. from learning about the global approaches to gender diversity and inclusion to understanding the needs and aspirations of next generation female leaders. This is the first international forum in which senior leaders and female talent from across the industry are coming together to share, learn, challenge and progress their understanding of gender diversity and inclusion. Women agents will know about Jointly developed by Carnival UK, the importance of recognising women’s many practical tools to implement at Visit Iceland/Promote Iceland and PEAK contributions on all levels, and how that home and get a chance to network DMC with Women in Travel. The First is reflected in Iceland. Eliza is also a with broader, global industry contacts Lady of Iceland Eliza Reid will be the patron of several organisations in at the conference. It is a collaborative inaugural event’s key note speaker. She Iceland, including the United Nations forum, focused on enhancing the full was named a United Nations Special Association Iceland. contribution of women to the workplace Ambassador for Tourism and the The conference is on Jan 23-34, 2020 and jointly address current limitations. It Sustainable Development Goals in 2017. at Radisson Blu Saga Hotel, Reykjavik, aims to encourage connections, During her keynote address, delegates the capital of Iceland. engagement and participation of will hear Eliza’s views on the unique For more details, go to women and likeminded men. challenges women in tourism face plus www.womenintravelcic.com S06 TB 1312 2019 Iceland_Layout 1 11/12/2019 10:12 Page 17

ICELAND

Switch on to the ICELAND’S FROZEN Northern Lights HEAD NORTH with Scandinavia Only who is offering two tours for 2020: LANDSCAPES Iceland’s Whale Fjord & Northern Lights and Reykjavik Complete. Follow in the footsteps of Elsa, Anna and Olaf − your clients can The Northern Lights tour is a let it go and explore the country that inspired the film five-night exploration that features three nights spent along DISNEY’S FROZEN 2 has Hvalfjörður, known as Whale given the spectacular Fjord, a remote region located Icelandic landscape a away from bright city lights to starring role. Visitors and make it an optimal place to film fans can retrace the witness the Northern Lights. landscapes across the Within close proximity are many country’s regions which natural wonders including helped inspire the latest Snæfellsjökull glacier, Snæfellsnes adventures of Elsa, Anna, Peninsula and the waterfalls, Olaf, Kristoff and Sven. Hraunfoss and Barnafoss. Two Travellers can start with nights are then spent in Reykjavik. Reynisfjara, Iceland’s famed The tour available until March 31 black-sand beach. Located includes flights, car hire, on the South Coast of accommodation and meals and Iceland, Reynisfjara is voted costs from £1,295 per person. one of the most beautiful possible to visit. Langjökull, before cascading The Reykjavik Complete tour is black-sand beaches in the Svínafellsjökull glacier and 32 meters down Gullfoss’ based in the capital for the world. Travellers can Jökulsárlón glacial lagoon two stages in a dramatic ultimate winter city break. immerse themselves in the are both part of the display of nature’s Included is a small-group sound of the roaring Atlantic Vatnajökull glacier, the raw power. Then there’s Northern Lights hunt, entry to the waves while being largest glacier in Europe. Strokkur geyser puts up a Blue Lagoon, a full day Golden surrounded by enormous Translated to ‘Golden magical show for visitors Circle trip and a full day basalt rocks. Falls’, Gullfoss is one of every four to ten minutes exploration of the South Coast At Þríhnúkagígur volcano, Iceland’s most iconic blasting water to heights of featuring attractions such as visitors can descend into the waterfalls, found in the Hvítá up to 20 metres. Skógafoss waterfall and magma chamber of a river canyon in south-west For more information, Reynisfjara black beach. dormant volcano, the only Iceland. The water in Hvítá visit www.inspiredbyiceland. For more information one in the world that is river travels from the glacier com. visit www.scandinaviaonly.co.uk. S06 TB 1312 2019 Iceland_Layout 1 11/12/2019 10:12 Page 18

18 ICELAND DECEMBER 13 2019 | travelbulletin.co.uk

Slip off to Iceland FROM THE TOP DECK with trips from Birmingham Wave goodbye to those onshore and sail off into the JET2 IS flying to Iceland for winter Midnight Sun with Fred. Olsen breaks from Birmingham Airport. Jet2 City Breaks has direct flights taking off in the New Year with four trips operating in March and April. A four-night weekend trip departs on Thursday March 5 and a hat trick of three night weekday trips departing on Monday March 9, Monday March 30 and Monday April 31.

Travellers can experience A 28-NIGHT Arctic cruise in August 2021 takes from Dover on August 14, 2021. Prices start everything Iceland has to offer, in the natural wonders of Greenland, Iceland from £4,199 per person. including the cityscape of and northern Norway. The ports of call in Iceland include Reykjavík, Reykjavik, the Northern Lights and The Olsen Cruise Lines’ 2021/22 ocean Ísafjörður and the city of Akureyri. the stunning Golden Circle and its programme, includes a ‘Midnight Sun & All prices are based on two adults sharing geothermal lagoons, spas Northern Lights’ scenic cruise that’ll take guests a twin-bedded Interior Room, and includes and waterfalls. away from the ‘beaten tourist track’ and catch all meals and entertainment on board, plus Customers can take their pick the last of the breath-taking Midnight Sun, with port taxes. from flight-only or package holiday early glimmers of the Northern Lights in Iceland. Fred .Olsen is offering passengers a options which include a guided There is the chance to see fjords, waterfalls ‘Brexit Promise’, believed to be the first of its Northern Lights Tour, flights and picturesque villages of Norway, as well as kind within the industry. If a cruise is cancelled with Jet2.com including 22kg hold the opportunity to go whale-watching in due to the UK leaving the European Union, luggage, transfers to and from the Iceland, explore remote Svalbard – the world’s Fred. Olsen guarantees to give guests a full airport, as well as a choice of most northerly town – and take in the refund on that sailing, plus a free cruise. three and four-star hotels in panoramic views and dramatic landscapes of For further information visit central Reykjavik. rugged Greenland. www.fredolsencruises.com/cruise/midnight- For more information visit Boudicca’s 28-night D2121 cruise, departs sun-and-northern-lights-d2121. www.jet2holidays.com

Icelandic adventure with Cruise and Maritime CRUISE AND Maritime Voyages offers cruises throughout 2020 featuring four Icelandic ports, including capital city Reykjavik. CMV cruises to Iceland include a call to a Scottish Island and to the Faroes. For example, CMV’s Columbus sails from the London International Cruise Terminal at Tilbury, June 27 for 12 nights from £1,339 per person. Optional excursions are available in all the Iceland ports including to the Blue Lagoon and going ‘off road’ in a big wheeled vehicle to view the spectacular landscape that inspired TV’s Game of Thrones. Lisa Jacobs of CMV said: “Agents can offer their customers a choice of CMV cruises to Iceland from various UK departure ports. Usually we feature Seydisfjödur, Akureyri, Isafjördur and the capital, Reykjavik.” For more information visit www.cruiseandmaritime.com. S06 TB 1312 2019 Iceland_Layout 1 11/12/2019 10:12 Page 19

DECEMBER 13 2019 | travelbulletin.co.uk ICELAND 19

Tailormade tours of Iceland with Audley Travel Take the road less AUDLEY TRAVEL has added travelled with Explore Iceland to its growing portfolio of short-haul destinations. EXPLORE HAS launched its The tailormade travel Discovery & Wildlife programme operator says its offering in for 2020, featuring an Iceland Iceland is different to the Yurt Adventure. mass-market tourism for This offers travellers the chance which the country is generally to see the northern lights from a known. While researching experiences. The trips will be Circle, tours will be led by traditional Mongolian yurt, set on Iceland, Audley's team focused on specific regions of Icelanders who are keen to a working horse farm in the heart regularly heard holidaymakers the country as well as themed showcase their homeland, and of Iceland’s Golden Circle. The comment that they didn't meet as active, family and luxury will include the lesser-known yurts come with en-suite facilities, a single Icelander, and didn't trips. and stunning landscapes that underfloor heating and communal have a sense of Icelandic Experiences available for are relatively untouched by yurts for relaxing in. Visit Iceland’s culture and local life. clients will include Icelandic tourism away from the breath-taking big three waterfalls Therefore, interactions with cooking classes in Reykjavík, a crowds. Audley will offer – Skogafoss,Seljalandsfoss and locals will be vital to the tour of a remote village in the outdoor picnics and barbecue Gullfoss, and the black basalt cliffs Audley experience in Iceland Eastfjords (said to be home to lunches In Iceland's untouched at Vik I Mydral. Prices for this four- and all its itineraries (self-drive the Icelandic Queen of the scenery to enhance the day moderate pace trip start from from May to September and Elves) with a local guide and experience. A six- £945 per person, including flights private tours during other mountain biking through the day Northern Lights Winter and an Explore leader. parts of the year) will world's largest lava field with Break includes a guided hiking Departures all year round, showcase, in addition to the Icelandic locals who grew up tour on Sólheimajökull glacier. starting in April 2020. country's amazing natural in the area. Even in the busier www.audleytravel.com/ For more information visit attractions, memorable local tourist spots like the Golden iceland. www.explore.co.uk. 10% commission for agents with Viva Cruises VIVA CRUISES is entering the expedition market with its new ship MS Seaventure (formally MS Bremen) launching in May 2021. The River cruise specialist is offering a four-star expedition for 164 guests, onboard the Seaventure. A 10% early booking discount is valid on all expeditions booked before the end of February 2020 – with commissions from 10% available to the travel trade with group allocations and net rates available. The Seaventure’s maiden voyage will depart from Amsterdam on May 15, 2021 arriving in Warnemünde, Hamburg May 21. The ship will then sail on 13 different itineraries from the rugged coasts of Iceland to the Brazilian Rainforest, including the Baltic Sea, Iceland & Spitsbergen, Iceland & Greenland, Iceland & Canada / Quebec, Transatlantic and South American. For example, the Western Arctic and Labrador itinerary is a 17- day trip only possible on a ship like Seaventure, being able to safely negotiate the icy waters. Starting in Kangerlussuaq, Greenland, its capital Nuuk and visiting Labrador, guests will experience regular sightings of humpback, fin and minke whales before arriving in Quebec 17 days later. Prices start from approx £9,400 ($12,150) per person. For more information visit www.viva-cruises-expeditions.com/en. S07 TB 1312 2019 Turkey_Layout 1 11/12/2019 16:54 Page 20

TURKEY

TURKEY’S TURNAROUND FOR 2023 The country’s vision is to attract 75 million tourists by developing new regions, routes and resorts TURKEY’S TOURISM industry has events and cruise-yacht tourism. tourists. By putting the new strategies launched a strategy that aims to attract Turkey will develop a number of outlined in Turkey’s Tourism Strategy more than 75 million visitors by 2023. different routes including: A ‘Taste Map 2023 into practice, we will ensure Turkey The ministry’s promotional budget of Turkey’ with a new gastronomy will advance to the upper league in will more than double to £139 million in route; a road and off-road bicycle global tourism when it comes to tourist 2020 compared to £56 million spent in tourism and the development of numbers and size of income. We are 2019. This is expected to reach £170 “Bicycle-Friendly Hotels”; and a ‘Digital aiming for more than 75 million tourists million over three years. The country Faith Map and Faith Portal of Turkey’. to visit our country and reach an income intends to become much more There will be new development of of 65 billion dollars by 2023. We plan to competitive within the travel industry in tourism infrastructure around cities and realise this by raising the number of order to bring in £50 billion in revenue a sites which are expected to receive average nights from 9.9 to10 and year by 2023. recognition by Unesco and new increasing the average spend per tourist The Minister for Culture and Tourism, museums will open across Turkey. to an average of $86 [£50] per night. Mehmet Nuri Ersoy says Turkey’s Tourism Advertising films will introduce “We will support local authorities and Strategy 2023 is a switch approach to a Turkey as a destination of rich and will prioritise investments into existing sustainable and income-driven model. diverse experiences. tourism areas along the coastlines and There will be a focus on different types Mr Ersoy said: “Turkey is a world we will concentrate on environmental of tourism from gastronomy, health, leader for travel and offers a wide range certifications like Blue-Flag and Green- shopping, education, sports and seniors of travel opportunities that meets the Star practices in properties.” to faith tourism, congress, festivals, ever-changing expectations of today’s www.goturkey.co.uk S07 TB 1312 2019 Turkey_Layout 1 11/12/2019 16:54 Page 21

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Try Turkey for SWING INTO TURKEY Christmas with Ephesus and Santa on Follow in the footsteps of British golfer Justin Rose New Year’s Eve and the icon Tiger Woods TRAVELLERS WANTING to get away from the traditions of the UK Christmas will have a completely different experience in Turkey. According to the Christian faith, about six years after the crucifixion of Christ, St. John brought the Virgin Mary to Ephesus. Centuries later, her home was found by the Lazarist priests in 1891. It was renovated in the 1950s and welcomes an increasing numbers of visitors. The House of the Virgin Mary is situated at Mount Bulbul, 9km from Selcuk district of Izmir, Turkey’s third- biggest city. It is a 15-minute drive from the ancient city of Ephesus.

TURKEY’S MEDITERRANEAN is a feast of golf With the likes of the Faldo Course at courses and in 2019, the game proved to be the Cornelia Golf Club, National, night golf at country’s fastest growing sector with a Regnum Carya and the host of the Turkish This city is inscribed on Unesco’s significant increase in the number of rounds Airlines Open, Montgomerie Maxx Royal, World Heritage list and one of the booked and all-inclusive golf holidays. Indeed, there is a course to suit every golfer’s ability ancient world’s most important Turkey is the only place where Tiger Woods hit a on a trip to Turkey. There are plenty of flights centres of civilisation, culture, science shot from one continent to another. from UK airports into Antalya, which is and arts has its foundation dating For players, there’s some 36 courses set to around 40 minutes from many of the popular back in 8,600 BC. international standards – many set alongside golf resorts in Belek. Meanwhile while views of pristine blue waters under the Bodrum in Muglă attracts golf-lovers from originates from Turkey – Noel Baba, radiant sun. the world over with its proximity to the sea, brings children gifts on New Year’s The coastline of Belek in Antalya, which has rich dining options, luxurious and comfortable Eve instead of Christmas Day. been nicknamed the home of the all-inclusive hotels with several golf courses set to Instead, New Year’s Eve is a national golf holiday, has 27 prestigious courses and international standards. celebration, with unique traditions, has become a must visit golfing destination in Each year, one of Europe’s biggest, most from national bingo games to recent years with golfers drawn in by highly participated and closely monitored fireworks, feasts, presents, red Championship golf courses and five-star hotels golfing tournaments: The ‘Pro-Am Golf Tour’ pants, unlocking padlocks and offering great value – in 2018 alone it hosted takes place in Bodrum and this year welcomes sprinkling salt. 108 golfing tournaments. 64 teams from 12 different nations. For more visit www.goturkey.com/en

Step back in time in Western Lycia COMBINING SAILING, hiking and archaeological adventures, a seven- night trip from Peter Sommer Travels follows some of the best stretches of Turkey’s Lycian Way. This is a 300-mile route of ancient trails and mule roads which linked the region before the coming of the car. Hiking around five to six miles per day, travel along Roman roads, retrace the route of a 2,000 year old viaduct and follow in the footsteps of characters such as Alexander the Great and modern day shepherds. Staying on board a traditional gulet for elegant transportation, dining and accommodation, destinations include the ancient hill-top town of Sidyma, the ghost town of Kaya and Kekova. The cost is from £2,465 per person (two sharing), including transfers, seven nights’ full board, crew services, entrance fees and tips on land. Departs May 16 and September 26, 2020. For more information visit www.petersommer.com. S07 TB 1312 2019 Turkey_Layout 1 11/12/2019 16:54 Page 22

22 TURKEY DECEMBER 13 2019 | travelbulletin.co.uk

Rise above the crowds with Cappadocia

NESTLED AMONG the honeycombed hills, argos in Cappadocia has their signature cave rooms offering breath-taking views of the famous “fairy chimneys”. This heritage hotel offers an unforgettable to visitors wanting to explore the geological wonders that fill the acclaimed Unesco World Heritage Site. Argos in Cappadocia has emerged from the 2000-year-old historical network of ancient ruins, caves and underground tunnels. Framed by ISTANBUL AIRPORT has released its documentary film called The Big Move. This mini-movie depicts the canyons and mountains, suites are record-breaking move from Atatürk Airport to Istanbul Airport - the biggest logistics operation in aviation carved from caves and spread through history. It tells the story of decommissioning the 86-year-old Atatürk Airport revealing the strenuous process of seven revived mansions. Complete with transporting hundreds of planes, vehicles and tons of material in a short time. The Big Move was projected to restaurant, cocktail lounge and take 45 hours, however it took just 33 hours. To watch visit @igairport social media channels or see YouTube. underground wine cellar, the hotel offers guests a luxurious sensory experience TUI targets Turkey to surpass the expectations of even the TUI HAS forecast significant growth for Turkey in most sophisticated world traveller, the Summer of 2021. together with endeavours to match. The holiday provider says popular destinations Those hoping to take in all of previously booked during the early sales period in Cappadocia’s beauty from above the 2018 included family favourite Turkey and this will clouds can start their day with a hot continue as the country’s beach hotspots prove air balloon journey then explore the to be a big hit with families and couples alike. More hotels will be available to choose from, area's underground city, a network of including the Thomas Cook favourites recently tunnels and caves that have added. Tui said it’s committed to help customers sheltered thousands of people during book in advance, recognising the need for some times of trouble. to spread the cost of their much-awaited annual For more information holiday with the increasingly popular option of 0% visit argosincappadocia.com/en/ deposit and direct debit payments.

What was your travel highlight of 2019?

Jeanette Ratcliffe Matt Gill Ashweenee Beerjeraz Publisher Senior Account Manager Events Assistant [email protected] [email protected] [email protected] Travelled on Le Shuttle for the first time! Cycling across Shimanami Kaido, Japan. Climbing Le Morne mountain in Mauritius.

Georgia Lewis Tim Podger Alice Tully Managing Editor - News Account Manager - Far East Events Assistant [email protected] [email protected] [email protected] Road-tobogganing in Madeira! Turning 50 parties in the UK & Bangkok! Dogsitting in Brussels.

Mariam Ahmad Bill Coad Staff Writer - News Account Manager EVENTS [email protected] [email protected] The Blue Lagoon in Iceland. Visiting Benidorm for the Jet2 conference. [email protected]

Vidwan Reddy Sarah Terry Online Editorial Assistant Account Manager PRODUCTION [email protected] [email protected] [email protected] Hitch-hiked 200km through Indian states. Seeing my children experience Australia.

Simon Eddolls Hannah Carter Sales Director Events Coordinator CIRCULATION [email protected] [email protected] [email protected] Exploring Budapest in March - beautiful! A horse & carriage ride in Central Park. S07 TB 1312 2019 Turkey_Layout 1 11/12/2019 16:54 Page 23 S07 TB 1312 2019 Turkey_Layout 1 11/12/2019 16:54 Page 24 S07 TB 1312 2019 Turkey_Layout 1 11/12/2019 16:54 Page 25 S07 TB 1312 2019 Turkey_Layout 1 11/12/2019 16:54 Page 26