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2014 Buick Encore Owner Manual M

2014 Buick Encore Owner Manual M

Buick Encore Owner Manual (GMNA-Localizing-U.S.//- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

2014 Encore Owner Manual M

In Brief ...... 1-1 Storage ...... 4-1 Climate Controls ...... 8-1 Instrument Panel ...... 1-2 Storage Compartments ...... 4-1 Climate Control Systems ...... 8-1 Initial Drive Information ...... 1-4 Additional Storage Features . . . 4-3 Air Vents ...... 8-6 Features ...... 1-15 System ...... 4-5 Maintenance ...... 8-6 and Maintenance ...... 1-18 Instruments and Controls . . . . 5-1 Driving and Operating ...... 9-1 Controls ...... 5-2 Driving Information ...... 9-2 Keys, Doors, and Warning Lights, Gauges, and Starting and Operating ...... 9-14 Windows ...... 2-1 Indicators ...... 5-7 Engine Exhaust ...... 9-22 Keys and Locks ...... 2-1 Information Displays ...... 5-21 Automatic ...... 9-23 Doors ...... 2-9 Vehicle Messages ...... 5-24 Drive Systems ...... 9-25 Vehicle Security...... 2-11 Vehicle Personalization ...... 5-29 ...... 9-26 Exterior Mirrors ...... 2-13 Ride Control Systems ...... 9-28 Interior Mirrors ...... 2-15 Lighting ...... 6-1 ...... 9-30 Windows ...... 2-16 Exterior Lighting ...... 6-1 Driver Assistance Systems . . . 9-32 Roof ...... 2-18 Interior Lighting ...... 6-5 Fuel ...... 9-42 Lighting Features ...... 6-6 Towing...... 9-45 and Restraints ...... 3-1 Conversions and Add-Ons . . . 9-46 Head Restraints ...... 3-2 Infotainment System ...... 7-1 Front Seats ...... 3-3 Introduction ...... 7-1 Vehicle Care ...... 10-1 Rear Seats ...... 3-10 General Information ...... 10-2 Belts ...... 3-14 Vehicle Checks ...... 10-3 System ...... 3-23 Aiming ...... 10-24 Child Restraints ...... 3-36 Bulb Replacement ...... 10-24 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

2014 Buick Encore Owner Manual M

Electrical System ...... 10-27 Technical Data ...... 12-1 Wheels and ...... 10-35 Vehicle Identification ...... 12-1 Jump Starting ...... 10-62 Vehicle Data ...... 12-2 Towing...... 10-65 Appearance Care ...... 10-68 Customer Information ...... 13-1 Customer Information ...... 13-1 Service and Maintenance . . . 11-1 Reporting Safety Defects . . . . 13-12 General Information ...... 11-1 Vehicle Data Recording and Maintenance Schedule ...... 11-2 Privacy...... 13-13 Special Application Services ...... 11-8 OnStar ...... 14-1 Additional Maintenance OnStar Overview...... 14-1 and Care ...... 11-8 OnStar Services ...... 14-2 Recommended Fluids, OnStar Additional Lubricants, and Parts ...... 11-11 Information ...... 14-5 Maintenance Records ...... 11-13 Index ...... i-1 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 2/3/14

Introduction iii

Please refer to the purchase Canadian Vehicle Owners documentation relating to your specific vehicle to confirm each of Propriétaires Canadiens the features found on your vehicle. A French language manual can be For first sold in Canada, obtained from your dealer, at substitute the name “General www.helminc.com, or from: Motors of Canada Limited” for Buick The names, logos, emblems, Motor Division wherever it appears On peut obtenir un exemplaire de slogans, vehicle model names, and in this manual. ce guide en français auprès du vehicle body designs appearing in concessionnaire ou à l'adresse this manual including, but not limited Keep this manual in the vehicle for savant: to, GM, the GM logo, BUICK, the quick reference. BUICK Emblem, and ENCORE are Helm, Incorporated trademarks and/or service marks of Attention: Customer Service LLC, its 47911 Halyard Drive , affiliates, or licensors. , MI 48170 This manual describes features that Using this Manual may or may not be on your specific vehicle either because they are To quickly locate information about options that you did not purchase or the vehicle, use the Index in the due to changes subsequent to the back of the manual. It is an printing of this owner manual. alphabetical list of what is in the manual and the page number where it can be found.

Litho in U.S.A. Part No. 22892519 C Third Printing © 2014 General Motors LLC. All Rights Reserved. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

iv Introduction

About Driving the Vehicle { Warning As with other vehicles of this type, failure to operate this vehicle Text marked { Warning provides correctly may result in loss of information on risk of accident or control or an accident. Be sure to injury. Disregarding this read the driving guidelines in this information may lead to injury. A circle with a slash through it is a manual in the section called “Driving safety symbol which means Do and Operating” and specifically “ Driver Behavior on page 9-2, Not,”“Do not do this,” or “Do not let Driving Environment on page 9-2, { Caution this happen.” and Vehicle Design on page 9-2. Text marked { Caution provides Symbols Danger, Warnings, and information that may indicate a The vehicle has components and Cautions that could result in injury labels that use symbols instead of or death. It could also result in text. Symbols are shown along with possible damage to the vehicle. the text describing the operation or { Danger information relating to a specific { component, control, message, Text marked Danger provides gauge, or indicator. information on risk of fatal injury. M Disregarding this information may : This symbol is shown when endanger life. you need to see your owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Introduction v

Vehicle Symbol Chart # : Fog Lamps Here are some additional symbols . : that may be found on the vehicle and what they mean. For more + : Fuses information on the symbol, refer to 3 : Headlamp High/Low-Beam the Index. Changer 9 : Airbag Readiness Light j : LATCH System Child # : Air Conditioning Restraints ! : Antilock System (ABS) * : Malfunction Indicator Lamp : % : Audio Wheel Controls : Oil Pressure or OnStar® (if equipped) } : Power $ : Brake System Warning Light / : Remote Vehicle Start " : Charging System > : Safety Belt Reminders I : Cruise Control 7 : Pressure Monitor B : Engine Coolant Temperature d : Traction Control/StabiliTrak® O : Exterior Lamps M : Washer Fluid Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

vi Introduction

2 NOTES Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-1

In Brief Mirror Adjustment ...... 1-10 Rear Vision Camera (RVC) ...... 1-17 Adjustment ...... 1-10 Ultrasonic Parking Assist . . . . 1-17 Instrument Panel Interior Lighting ...... 1-11 Power Outlets ...... 1-17 Instrument Panel ...... 1-2 Exterior Lighting ...... 1-12 ...... 1-17 Windshield Wiper/Washer . . . . 1-12 Initial Drive Information Climate Controls ...... 1-13 Performance and Maintenance Initial Drive Information ...... 1-4 Transmission ...... 1-14 Traction Control/Electronic Remote Keyless Entry (RKE) Stability Control ...... 1-18 System ...... 1-4 Vehicle Features Tire Pressure Monitor ...... 1-18 Remote Vehicle Start ...... 1-4 Steering Wheel Controls . . . . . 1-15 Engine Oil Life System ...... 1-19 Door Locks ...... 1-5 Cruise Control ...... 1-15 Driving for Better Fuel Liftgate ...... 1-5 Infotainment System ...... 1-16 Economy ...... 1-20 Windows ...... 1-6 Driver Information Roadside Assistance Seat Adjustment ...... 1-6 Center (DIC) ...... 1-16 Program ...... 1-20 Memory Features ...... 1-8 Forward Collision Alert (FCA) OnStar® ...... 1-20 Second Row Seats ...... 1-8 System ...... 1-16 Heated Seats ...... 1-8 Lane Departure Head Restraint Adjustment . . . . 1-9 Warning (LDW) ...... 1-16 Safety Belts ...... 1-9 Side Blind Zone Passenger Sensing System . . . 1-9 Alert (SBZA) ...... 1-16 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

1-2 In Brief

Instrument Panel Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-3

1. Air Vents on page 8-6. 9. Infotainment on page 7-1. 18. Steering Wheel Controls on 2. Turn Signal Lever. See Turn and 10. Instrument Panel Storage on page 5-2. Lane-Change Signals on page 4-1. 19. Ignition Positions on page 6-4. 11. Exterior Lamp Controls on page 9-14. Headlamp High/Low-Beam page 6-1. 20. Climate Control Systems on Changer on page 6-2. Instrument Panel Illumination page 8-1 or Dual Automatic 3. Instrument Cluster on page 5-8. Control on page 6-5. Climate Control System on page 8-3 (If Equipped). 4. Driver Information Center (DIC) Front Fog Lamps on page 6-4. Display. See Driver Information 21. Ultrasonic Parking Assist on 12. Release. See Hood on page 9-34 (If Equipped). Center (DIC) on page 5-21. page 10-4. Lane Departure Warning 5. Windshield Wiper/Washer on 13. Data Link Connector (DLC) page 5-2. (LDW) on page 9-40 (If (Out of View). See Malfunction Equipped). Rear Window Wiper/Washer on Indicator Lamp on page 5-13. 22. Power Outlets on page 5-5. page 5-4. 14. Instrument Panel Storage on 6. Traction Control/Electronic page 4-1. 23. Auxiliary Input Jack. See Infotainment on page 7-1. Stability Control on page 9-28. 15. Cruise Control on page 9-30. Hazard Warning Flashers on USB Port. See Infotainment on Forward Collision Alert (FCA) page 7-1. page 6-3. System on page 9-32 (If Passenger Airbag Status Equipped). 24. Shift Lever. See Automatic Transmission on page 9-23. Indicator. See Passenger 16. Steering Wheel Adjustment on Sensing System on page 3-30. page 5-2. 25. Safety Locks on page 2-8 or Safety Locks on page 2-9. 7. Infotainment Display. 17. Horn on page 5-2. 8. Light . See Automatic Headlamp System on page 6-3. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

1-4 In Brief

Initial Drive 7 : If equipped, press and hold briefly to initiate vehicle locator. Information Press and hold for at least This section provides a brief three seconds to sound the panic overview about some of the alarm. Press again to cancel the important features that may or may panic alarm. not be on your specific vehicle. See Keys on page 2-1 and Remote For more detailed information, refer Keyless Entry (RKE) System to each of the features which can be Operation on page 2-3. found later in this owner manual. Remote Vehicle Start Remote Keyless Entry Press the key release button to For vehicles with this feature, the (RKE) System extend the key blade. The key can engine can be started from outside the vehicle. The RKE transmitter may work up to be used for the ignition and all 30 m (98 ft) away from the vehicle. locks. Starting the Vehicle K : Press to unlock the driver door, 1. Aim the RKE transmitter at the all doors or, if equipped, the locking vehicle. fuel door. Hazard warning flashers will flash. 2. Press and release Q. Q : Press to lock the driver door, all 3. Immediately after completing doors or, if equipped, the locking Step 2, press and hold / for fuel door. several seconds or until the turn Lock and unlock feedback can be signal lamps flash. personalized. See Vehicle Personalization on page 5-29. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-5

When the engine starts, the parking Door Locks Q : Press to lock the doors. lamps will turn on and remain on as long as the engine is running. The To lock or unlock a door manually: See on page 2-7. doors will be locked and the climate . From the inside, to lock the door, control system may come on. use the lock knob on the top of Liftgate The engine will continue to run for the door panel. To lock or unlock the liftgate from 10 minutes. Repeat the steps for a . From the outside, turn the key inside, press Q or K on the power 10-minute time extension. Remote toward the front or rear of the door locks. See Power Door Locks start can be extended only once. vehicle, or press K or Q on the on page 2-7. Canceling a Remote Start Remote Keyless Entry (RKE) To lock or unlock the liftgate from transmitter. To cancel a remote start, do one of outside, press Q or K on the the following: Power Door Locks Remote Keyless Entry (RKE) transmitter. See Remote . Aim the RKE transmitter at the Keyless Entry (RKE) System vehicle and press and hold / Operation on page 2-3. until the parking lamps turn off. . Turn on the hazard warning flashers. . Turn the vehicle on and then off. See Remote Vehicle Start on page 2-5.

K : Press to unlock the doors. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

1-6 In Brief

Windows Seat Adjustment Manual Seats

To open the liftgate, press the touch pad in the pull cup under the license plate and lift manually. Press the switch to lower the See Liftgate on page 2-9. window. Pull up on the front edge of the switch to raise it. See Power To adjust a manual : Windows on page 2-16. 1. Pull the handle at the front of The switches work when the vehicle the seat. is in ON/RUN or ACC/ 2. Slide the seat to the desired ACCESSORY, or when Retained position and release the handle. Accessory Power (RAP) is active. 3. Try to move the seat back and See Retained Accessory Power forth to be sure it is locked in (RAP) on page 9-19. place. See Seat Adjustment on page 3-3. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-7

Power Seats Lumbar Adjustment Reclining Seatbacks

Manual Seat Shown, To adjust a power seat: If available, press the front or rear of Similar the switch to increase or decrease . Move the seat forward or To recline the seatback: rearward by sliding the control lumbar support. Release the switch forward or rearward. when the desired level of support is 1. Lift the lever. reached. . Raise or lower the front part of If necessary, move the safety the seat cushion by moving the See Lumbar Adjustment on belt out of the way to access the front of the control up or down. page 3-4. lever. . Raise or lower the entire seat by 2. Move the seatback to the moving the rear of the control up desired position, then release or down. the lever to lock the seatback in place. See Power Seat Adjustment on page 3-4. 3. Push and pull on the seatback to make sure it is locked. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

1-8 In Brief

To return the seatback to an upright If available, the MEM, “1,” and “2” Heated Seats position: buttons on the outboard side of the 1. Lift the lever fully without driver seat are used to manually applying pressure to the save and recall the driver seat and seatback, and the seatback outside mirror positions. These returns to the upright position. manually stored positions are referred to as Button Memory 2. Push and pull on the seatback to positions. make sure it is locked. The vehicle will also automatically See Reclining Seatbacks on save driver seat and outside mirror page 3-5. positions to the current driver Remote Keyless Entry (RKE) Memory Features transmitter when the ignition is placed in OFF. These automatically stored positions are referred to as If equipped, the controls are on the RKE Memory positions. climate control panel. The engine See Memory Seats on page 3-6 and must be running to operate the Vehicle Personalization on heated seats. page 5-29. Press M or L to heat the driver or Second Row Seats passenger seat cushion and seatback. The rear seatbacks can be folded down to increase cargo space. See Rear Seats on page 3-10. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-9

Press the control once for the Safety Belts Passenger Sensing highest setting. With each press of the control, the heated seat will System change to the next lower setting, and then the off setting. Three lights indicate the highest setting and one light the lowest. See Heated Front Seats on page 3-8. Head Restraint Adjustment Do not drive until the head restraints for all occupants are installed and Refer to the following sections for adjusted properly. important information on how to use To achieve a comfortable seating safety belts properly: Canada and Mexico position, change the seatback . Safety Belts on page 3-14. recline angle as as necessary The passenger sensing system while keeping the seat and the head . How to Wear Safety Belts turns off the front outboard restraint height in the proper Properly on page 3-16. passenger frontal airbag and knee position. airbag under certain conditions. No . Lap-Shoulder Belt on page 3-17. other airbag is affected by the See Head Restraints on page 3-2 . Lower Anchors and Tethers for passenger sensing system. See and Seat Adjustment on page 3-3. Children (LATCH System) on Passenger Sensing System on page 3-43. page 3-30 for important information. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

1-10 In Brief

The passenger airbag status 2. Move the control to adjust the from the from behind. indicator will be visible on the mirror. The dimming feature comes on instrument panel when the vehicle is when the vehicle is started. started. See Passenger Airbag 3. Turn the selector switch to 9 to deselect the mirror. See Automatic Dimming Rearview Status Indicator on page 5-11. Mirror on page 2-15. Interior Mirror Mirror Adjustment Adjustment Steering Wheel Exterior Mirrors Hold the rearview mirror in the Adjustment center and move it to view the area behind the vehicle. Manual Rearview Mirror If equipped with a manual rearview mirror, push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind. See Manual Rearview Mirror on page 2-15. Automatic Dimming Rearview Mirror To adjust the mirrors: To adjust the steering wheel: If equipped with an automatic 1. Turn the selector switch to L dimming rearview mirror, the mirror 1. Pull the lever down. (Left) or R (Right) to choose the will automatically reduce the glare 2. Move the steering wheel up driver or passenger mirror. or down. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (11,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-11

3. Pull or push the steering wheel H : When the button is returned to H : When the button is returned to closer or away from you. the middle position, the lamps turn the middle position, the lamps turn 4. Lift the lever up to lock the on automatically when a door is on automatically when a door is steering wheel in place. opened. opened. Do not adjust the steering wheel ' : Press to turn on the dome R : Press to turn on the dome lamps. lamps. while driving. Reading Lamps Interior Lighting Front and Rear Dome Lamps

The rear dome lamp controls are in the headliner above the rear seats. The front reading lamps are in the overhead console. 9 : Press to turn the lamps off, # $ even when a door is open. or : Press to turn each lamp The front dome lamp controls are in on or off. the overhead console. ( : Press to turn the lamps off, even when a door is open. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (12,1) 6014813) - 2014 - crc - 10/22/13

1-12 In Brief

For more information about interior taillamps, license plate lamps, Windshield Wiper/Washer lighting, see Instrument Panel sidemarker lamps, and instrument Illumination Control on page 6-5 or panel lights. Courtesy Lamps on page 6-5. ; : Turns on the parking lamps, taillamps, license plate lamps, Exterior Lighting sidemarker lamps, and instrument panel lights. 5 : Turns on the headlamps, parking lamps, taillamps, license The windshield wiper/washer lever plate lamps, sidemarker lamps, and is located on the right side of the instrument panel lights. A warning steering column. chime sounds if the driver door is Move the lever to one of the opened when the ignition switch is following positions: off and the headlamps are on. HI: Use for fast wipes. # : For vehicles with fog lamps, The exterior lamp control is to the press to turn the lamps on or off. LO: Use for slow wipes. left of the steering column on the See: instrument panel. . Exterior Lamp Controls on There are four positions: page 6-1 O : Briefly turn to this position to . Daytime Running Lamps (DRL) turn the automatic lamp control off on page 6-2 or on again. . Front Fog Lamps on page 6-4 AUTO: Turns the headlamps on automatically at normal brightness, together with the parking lamps, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (13,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-13

INT: Move the lever up to INT for Climate Control System intermittent wipes, then turn the x INT band up for more frequent wipes or down for less frequent wipes. OFF: Use to turn the wipers off. 8 : For a single wipe, briefly move the wiper lever down. For several wipes, hold the wiper lever down. b : Pull the windshield wiper lever toward you to spray and activate the wipers. See Windshield Wiper/Washer on page 5-2 andRear Window Wiper/ 1. Temperature Control 6. Rear Window Defogger Washer on page 5-4. 2. Air Delivery Modes 7. Defrost Climate Controls 3. Fan Control See Climate Control Systems on page 8-1 (If Equipped). The heating, cooling, defrosting, and 4. Recirculation ventilation for the vehicle can be 5. Air Conditioning controlled with these systems. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (14,1) 6014813) - 2014 - crc - 10/22/13

1-14 In Brief

Dual Automatic Climate Control System Transmission Driver Shift Control (DSC)

English Shown, Metric Similar

1. Driver and Passenger Heated 6. Air Conditioning DSC allows you to shift an Seats (If Equipped) 7. Fan Controls automatic transmission similar to a manual transmission. To use the 2. Driver and Passenger 8. Rear Window Defogger Temperature Controls DSC feature: 9. Defrost 3. Air Delivery Modes 1. Move the shift lever from 10. AUTO (Automatic Operation) 4. Heated Steering Wheel (If D (Drive) rearward to M (Manual Mode). Equipped) See Dual Automatic Climate Control System on page 8-3 (If Equipped). 5. Recirculation Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (15,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-15

2. Press the + (plus) end of the Vehicle Features 1 : Press the upper or lower button on the top of the shift portion of the button to turn the lever to upshift, or push the − Steering Wheel Controls cruise control system on or off. An (minus) end of the button to indicator light will turn on or off in downshift. The infotainment system can be the instrument cluster. operated by using the steering See Manual Mode on page 9-24. RES/+: Move the thumbwheel up wheel controls. See "Steering briefly to make the vehicle resume Wheel Controls" in the infotainment to a previously set speed or hold manual. upwards to accelerate. If cruise control is already active, use to Cruise Control increase vehicle speed. SET/−: Move the thumbwheel down briefly to set the speed and activate cruise control. If cruise control is already active, use to decrease speed. * : Press to disengage cruise control without erasing the set speed from memory. See Cruise Control on page 9-30. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (16,1) 6014813) - 2014 - crc - 10/22/13

1-16 In Brief

Infotainment System 3. MENU: Press to display the DIC Lane Departure menus. This button is also used See the infotainment manual for to return to or exit the last Warning (LDW) information on the radio, audio screen displayed on the DIC. If equipped, LDW is intended to help players, phone, navigation system, avoid unintentional lane departures and voice or speech recognition. See Driver Information Center (DIC) on page 5-21. at speeds of 56 km/h (35 mph) or It also includes information on greater. LDW uses a camera sensor settings. Forward Collision Alert to detect the lane markings. The LDW indicator, @, appears green if Driver Information (FCA) System a lane marking is detected. If the Center (DIC) If equipped, FCA is intended to help vehicle departs the lane, the The DIC display is in the instrument avoid or reduce the harm caused by indicator will change to amber and cluster. It shows the status of many front-end crashes. FCA provides a flash. In addition, beeps will sound. vehicle systems. The controls for green indicator when a vehicle is See Lane Departure Warning (LDW) the DIC are on the turn signal lever. detected directly ahead. It provides on page 9-40. a visual alert and beeps when approaching a vehicle directly ahead too quickly. Side Blind Zone Alert (SBZA) See Forward Collision Alert (FCA) System on page 9-32. If equipped, SBZA will detect vehicles in the next lane over in the vehicle's side blind zone area. 1. SET/CLR: Press to set or clear When this happens, the SBZA the menu item displayed. display will light up in the corresponding outside side mirror 2. w x : Turn the band to scroll and will flash if the turn signal is on. through the menu items. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (17,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-17

See Side Blind Zone Alert (SBZA) Power Outlets Sunroof on page 9-36. The accessory power outlet can be Rear Vision used to plug in electrical equipment, such as a cell phone or MP3 player. Camera (RVC) There is one accessory power outlet If equipped, RVC displays a view of on the center stack below the the area behind the vehicle, on the climate control. This outlet is center stack display, when the powered when the key is in ON/ vehicle is shifted into R (Reverse). RUN or ACC/ACCESSORY, or until See Rear Vision Camera (RVC) on the driver door is opened within page 9-38. 10 minutes of turning off the vehicle. See Retained Accessory Power Ultrasonic Parking Assist (RAP) on page 9-19. If available, Ultrasonic Front and See Power Outlets on page 5-5. If equipped, the sunroof only Rear Parking Assist (UFRPA) uses operates when the ignition is turned on the front and rear to ON/RUN or Retained Accessory bumpers to detect objects while Power (RAP) is active. parking the vehicle. It operates at speeds less than 8 km/h (5 mph). UFRPA uses audio beeps to provide distance and system information. Keep the sensors on the vehicle's front and rear bumpers clean to ensure proper operation. See Ultrasonic Parking Assist on page 9-34 for more information. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (18,1) 6014813) - 2014 - crc - 10/22/13

1-18 In Brief

Open/Close: Press and hold the Performance and . To turn off both Traction Control front or rear of switch (1) to open or and StabiliTrak, press and close the sunroof. Maintenance hold g until g and i illuminate Vent: Press and hold the front or in the instrument cluster. Traction Control/ rear of switch (2) to vent or close . Press g again to turn on both the sunroof. Electronic Stability systems. Manually close the sunshade. Control See Traction Control/Electronic The sunroof will not operate if the The traction control system limits Stability Control on page 9-28. vehicle has an electrical failure. wheel spin. The system is on when If problems persist, see your dealer. the vehicle is started. Tire Pressure Monitor See Sunroof on page 2-18. The StabiliTrak system assists with This vehicle may have a Tire directional control of the vehicle in Pressure Monitor System (TPMS). difficult driving conditions. The system is on when the vehicle is started. . To turn off traction control, press and release g on the center stack. i illuminates in the instrument cluster. The low tire pressure warning light . Press and release g again to alerts to a significant loss in turn traction control back on. pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (19,1) 6014813) - 2014 - crc - 10/22/13

In Brief 1-19

Loading Information label. See Engine Oil Life System 2. To reset the engine oil life Vehicle Load Limits on page 9-10. system, press the SET/CLR The warning light will remain on until The engine oil life system calculates button while the oil life display is the tire pressure is corrected. engine oil life based on vehicle use active. After a few seconds, and displays the CHANGE ENGINE The low tire pressure warning light there will be a single chime and OIL SOON DIC message when it is the oil life will be reset to 100%. may come on in cool weather when necessary to change the engine oil the vehicle is first started, and then and filter. Be careful not to reset the oil life turn off as the vehicle is driven. This display accidentally at any time may be an early indicator that the Remember, the oil life display must other than after the oil is changed. tire pressures are getting low and be reset after each oil change. It will It cannot be reset accurately. not reset itself. Also, be careful not the tires need to be inflated to the See Engine Oil Life System on proper pressure. to reset the oil life display accidentally at any time other than page 10-9. The TPMS does not replace normal when the oil has just been changed. monthly . Maintain It cannot be reset accurately until the correct tire pressures. the next oil change. See Tire Pressure Monitor System Resetting the Oil Life System on page 10-44. 1. Press the MENU button to show Remaining Oil Life on the display. This display shows an estimate of the oil’s remaining useful life. If 99% is displayed, that means that 99% of the current oil life remains. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (20,1) 6014813) - 2014 - crc - 10/22/13

1-20 In Brief

Driving for Better Fuel . Always follow posted speed Roadside Assistance limits or drive more slowly when Economy conditions require. Program Driving habits can affect fuel . Keep vehicle tires properly U.S.: 1-800-252-1112 mileage. Here are some driving tips inflated. TTY Users (U.S. Only): to get the best fuel economy . 1-888-889-2438 possible. Combine several trips into a single trip. Canada: 1-800-268-6800 . Avoid fast starts and accelerate . smoothly. Replace the vehicle's tires with New Buick owners are automatically the same TPC Spec number enrolled in the Roadside Assistance . Brake gradually and avoid molded into the tire's sidewall Program. abrupt stops. near the size. See Roadside Assistance Program . Avoid idling the engine for long . Follow recommended scheduled on page 13-5. periods of time. maintenance. ® . When road and weather OnStar conditions are appropriate, use cruise control. If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview on page 14-1. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Keys, Doors, and Windows 2-1

Exterior Mirrors Keys and Locks Keys, Doors, and Convex Mirrors ...... 2-13 Windows Power Mirrors ...... 2-13 Folding Mirrors ...... 2-13 Keys Heated Mirrors ...... 2-13 Keys and Locks Blind Spot Mirrors ...... 2-13 { Warning Keys ...... 2-1 Reverse Tilt Mirrors ...... 2-15 Leaving children in a vehicle with Remote Keyless Entry (RKE) Interior Mirrors System ...... 2-2 the ignition key is dangerous and Interior Rearview Mirrors . . . . . 2-15 children or others could be Remote Keyless Entry (RKE) Manual Rearview Mirror ...... 2-15 System Operation ...... 2-3 seriously injured or killed. They Automatic Dimming Rearview could operate the power windows Remote Vehicle Start ...... 2-5 Mirror ...... 2-15 Door Locks ...... 2-7 or other controls or make the Power Door Locks ...... 2-7 Windows vehicle move. The windows will Automatic Door Locks ...... 2-8 Windows ...... 2-16 function with the keys in the Safety Locks ...... 2-8 Power Windows ...... 2-16 ignition, and children or others Safety Locks ...... 2-9 Sun Visors ...... 2-18 could be caught in the path of a Doors closing window. Do not leave Roof children in a vehicle with the Liftgate ...... 2-9 Sunroof ...... 2-18 ignition key. Vehicle Security Vehicle Security ...... 2-11 Vehicle Alarm System ...... 2-11 Immobilizer ...... 2-12 Immobilizer Operation ...... 2-12 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

2-2 Keys, Doors, and Windows

If locked out of the vehicle, see Roadside Assistance Program on page 13-5. With an active OnStar subscription, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview on page 14-1. Remote Keyless Entry (RKE) System See Radio Frequency Statement on The key that is part of the Remote Press the key release button on the page 13-15. Keyless Entry (RKE) transmitter can RKE transmitter to extend the key If there is a decrease in the RKE be used for the ignition and all blade. Press the button and the key operating range: locks. blade to retract the key. . Check the distance. The The key code is stamped on the key transmitter may be too far from number plate and can be used to the vehicle. make new keys at any dealer. Store this information in a safe place . Check the location. Other outside the vehicle. vehicles or objects may be blocking the signal. If it becomes difficult to turn the key in the ignition, inspect the key blade . Check the transmitter's battery. for debris. Periodically clean with a See “Battery Replacement” later brush or pick. in this section. See your dealer if a new key is needed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/24/13

Keys, Doors, and Windows 2-3

. If the transmitter is still not The following may be available: The hazard warning flashers may working correctly, see your flash to indicate unlocking. See dealer or a qualified technician Q (Lock): Press to lock all doors or, if equipped, the locking fuel door. “Remote Lock/Unlock/Start” under for service. Vehicle Personalization on The hazard warning flashers may page 5-29. Remote Keyless Entry flash and/or the horn may sound to K (RKE) System Operation indicate locking. See “Remote Lock/ Pressing will disarm the Unlock/Start” under Vehicle theft-deterrent system. See Vehicle The RKE transmitter may work up to Personalization on page 5-29. Alarm System on page 2-11. 30 m (98 ft) away from the vehicle. 7 If the driver door is open when Q is (Vehicle Locator/Panic Other conditions can affect the pressed and Unlocked Door Anti Alarm): If equipped, press and hold performance of the transmitter. See Lock Out is enabled through vehicle briefly to initiate vehicle locator. The Remote Keyless Entry (RKE) personalization, all doors will lock exterior lamps flash and the horn System on page 2-2. and then the driver door will unlock. chirps three times. See “Remote Lock/Unlock/Start” Press and hold 7 for at least under Vehicle Personalization on three seconds to sound the panic page 5-29. alarm. The horn sounds and the Pressing Q may also arm the turn signals flash for 30 seconds, theft-deterrent system. See Vehicle or until 7 is pressed again or the Alarm System on page 2-11. key is placed in the ignition and K turned to ACC/ACCESSORY or (Unlock): Press to unlock the ON/RUN. driver door, all doors or, if equipped, the locking fuel door. See “Remote Lock/Unlock/Start” under Vehicle Personalization on page 5-29. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

2-4 Keys, Doors, and Windows

/ (Remote Vehicle Start): Programming with a Recognized Programming without a Transmitter Recognized Transmitter If equipped, press Q and then press and hold / to start the engine from To program a new key: U.S. owners are permitted to outside the vehicle using the RKE 1. Insert the original, already program a new key to their vehicle transmitter. See Remote Vehicle programmed key in the ignition when a recognized key is not Start on page 2-5. and turn to the key to the ON/ available. Canadian regulations RUN position. require that Canadian owners see The buttons on the keys are their dealer for programming new disabled when there is a key in the 2. Turn the key to LOCK/OFF, and keys when a recognized keys is not ignition. remove the key. available. Programming Transmitters to 3. Insert the new key to be If there are no currently recognized the Vehicle programmed and turn it to the keys available, follow this procedure ON/RUN position within to program the first key. Only RKE transmitters programmed five seconds. to this vehicle will work. If a This procedure will take transmitter is lost or stolen, a The security light will turn off approximately 30 minutes to replacement can be purchased and once the key has been complete for the first key. The programmed through your dealer. programmed. vehicle must be off and all of the When the replacement transmitter is 4. Repeat Steps 1–3 if additional keys you wish to program must be programmed to this vehicle, all keys are to be programmed. with you. remaining transmitters must also be If a key is lost or damaged, see your 1. Insert the new vehicle key into reprogrammed. Any lost or stolen dealer to have a new key made. the ignition. transmitters will no longer work once the new transmitter is 2. Turn to ON/RUN. The security programmed. light will come on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Keys, Doors, and Windows 2-5

3. Wait 10 minutes until the Remote Vehicle Start security light turns off. The vehicle may have this feature 4. Turn the ignition to LOCK/OFF. that allows you to start the engine 5. Repeat Steps 2–4 two more from outside the vehicle. times. After the third time, turn to / (Remote Vehicle Start): This ON/RUN; the key is learned and button will be on the RKE all previously known keys will no transmitter if the vehicle has remote longer work with the vehicle. start. Remaining keys can be learned by The climate control system will use following the procedure in the previous settings during a “Programming with a Recognized remote start. The rear defog may Transmitter.” 1. Extend the key blade and open come on during remote start based Battery Replacement the battery cover on the back of on cold ambient conditions. The the transmitter by prying with a rear fog indicator light does not The battery is not rechargeable. To finger. come on during remote start. If the replace the battery: 2. Remove the used battery by vehicle has heated seats, they may pushing on the battery and come on during a remote start. See { Caution sliding it toward the key blade. Heated Front Seats on page 3-8. Laws in some local communities When replacing the battery, do 3. Insert the new battery, positive may restrict the use of remote not touch any of the circuitry on side facing up. Push the battery down until it is held in place. starters. For example, some laws the transmitter. Static from your require a person using remote start body could damage the Replace with a CR2032 or equivalent battery. to have the vehicle in view. Check transmitter. local regulations for any 4. Snap the battery cover back on requirements. to the transmitter. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

2-6 Keys, Doors, and Windows

Other conditions can affect the The engine will continue to run for Canceling a Remote Start performance of the transmitter. See 10 minutes. Repeat the steps for a To cancel a remote start, do one of Remote Keyless Entry (RKE) 10-minute time extension. Remote the following: System on page 2-2. start can be extended only once. . Aim the RKE transmitter at the Starting the Vehicle Start the vehicle before driving. vehicle and press and hold / To start the engine using the remote Extending Engine Run Time until the parking lamps turn off. start feature: For a 10-minute extension, repeat . Turn on the hazard warning 1. Aim the RKE transmitter at the Steps 1–3 while the engine is still flashers. vehicle. running. The remote start can be . extended once. Turn the vehicle on and then off. 2. Press and release Q. When the remote start is extended, Conditions in Which Remote Start 3. Immediately after completing the second 10 minutes will start Will Not Work Step 2, press and hold / for immediately. The remote vehicle start feature will several seconds or until the turn For example, if the engine has been not operate if: signal lamps flash. The turn running for five minutes, and . The key is in the ignition. signal lamps flashing confirms 10 minutes are added, the engine . the request to remote start the will run for a total of 15 minutes. The hood is not closed. vehicle has been received. . A maximum of two remote starts, The hazard warning flashers When the engine starts, the parking or a single start with an extension, are on. lamps will turn on and remain on as is allowed between ignition cycles. . The malfunction indicator lamp long as the engine is running. The is on. doors will be locked and the climate The vehicle's ignition must be control system may come on. turned on and then back off before . The engine coolant temperature the remote start procedure can be is too high. used again. . The oil pressure is low. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

Keys, Doors, and Windows 2-7

. Two remote vehicle starts, or a Power Door Locks single remote start with an Warning (Continued) extension, have already been used. . Young children who get into unlocked vehicles may be . The vehicle is not in P (Park). unable to get out. A child can be overcome by extreme heat Door Locks and can suffer permanent injuries or even death from { Warning heat stroke. Always lock the vehicle whenever leaving it. Unlocked doors can be . Outsiders can easily enter dangerous. through an unlocked door . Passengers, especially when you slow down or stop children, can easily open the the vehicle. Locking the doors doors and fall out of a moving can help prevent this from K vehicle. When a door is happening. (Unlock): Press to unlock the locked, the handle will not doors. open it. The chance of being To lock or unlock a door manually: Q (Lock): Press to lock the doors. thrown out of the vehicle in a Power door locks features can be crash is increased if the . From the inside, to lock the door, programmed. See Vehicle doors are not locked. So, all use the lock knob on the top of Personalization on page 5-29. passengers should wear the door panel. safety belts properly and the . From the outside, turn the key doors should be locked toward the front or rear of the whenever the vehicle is K driven. vehicle, or press or Q on the Remote Keyless Entry (RKE) (Continued) transmitter. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

2-8 Keys, Doors, and Windows

Automatic Door Locks Manual Safety Locks To open a rear door when the safety lock is on: The doors will lock automatically when all doors are closed, the 1. Unlock the door by lifting the ignition is on, and the shift lever is rear door lock, using the power moved out of P (Park). door lock switch, or with the Remote Keyless Entry (RKE) To unlock the doors: transmitter. . Press K on a door. 2. Open the door from the outside. . Shift the transmission into To cancel the safety lock: P (Park). 1. Unlock the door and open it from Automatic door unlocking can be the outside. programmed through the Driver 2. Insert the key into the safety lock Information Center (DIC). See slot and turn it so the slot is in Vehicle Personalization on If equipped, the safety lock is the vertical position. page 5-29. located on the inside edge of the rear doors. To use the safety lock: 3. Do the same for the other rear door. Safety Locks 1. Insert the key into the safety lock The rear door safety locks prevent slot and turn it so the slot is in passengers from opening the rear the horizontal position. doors from inside the vehicle. 2. Close the door. 3. Do the same for the other rear door. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

Keys, Doors, and Windows 2-9

Safety Locks Press { to activate the rear door Doors safety locks. The indicator light in the switch will illuminate. Liftgate Press { again to deactivate the safety locks. { Warning If an inside rear door handle is Exhaust gases can enter the pulled when the safety lock is vehicle if it is driven with the activated, that door will remain liftgate, hatch/ open, or with locked and the indicator light may any objects that pass through the flash. Release the handle, then deactivate the safety locks to allow seal between the body and the the door to open from the inside. hatch/trunk or liftgate. Engine exhaust contains carbon monoxide (CO) which cannot be The rear door safety locks prevent seen or smelled. It can cause passengers from opening the rear unconsciousness and even death. doors from inside the vehicle. The safety lock switch is on the center If the vehicle must be driven with stack. the liftgate or hatch/trunk open: . Close all of the windows. . Fully open the air outlets on or under the instrument panel. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

2-10 Keys, Doors, and Windows

Warning (Continued) { Caution

. Adjust the climate control To avoid damage to the liftgate or system to a setting that liftgate glass, make sure the area brings in only outside air and above and behind the liftgate is set the fan speed to the clear before opening it. highest setting. See “Climate Control Systems” in the Index. To lock or unlock the liftgate from inside, press or K on the power . If the vehicle is equipped with Q a power liftgate, disable the door locks. See Power Door Locks power liftgate function. on page 2-7. To lock or unlock the liftgate from To open the liftgate, press the touch For more information about K pad in the pull cup below the license carbon monoxide, see Engine outside, press Q or on the plate and lift manually. Exhaust on page 9-22. RKE transmitter. See Remote Keyless Entry (RKE) System To close the liftgate, push from the Operation on page 2-3. center to ensure that it fully latches. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (11,1) 6014813) - 2014 - crc - 10/22/13

Keys, Doors, and Windows 2-11

Vehicle Security Arming the System Disarming the System This vehicle has theft-deterrent 1. Close all doors, the hood, and To disarm the system, either unlock features; however, they do not make the liftgate. the doors using the transmitter, the vehicle impossible to steal. 2. Lock the vehicle using the or start the vehicle. transmitter or the power door To avoid setting off the alarm by Vehicle Alarm System lock button with the door open. accident: The indicator light on the . Lock the vehicle with the If equipped with an anti-theft alarm instrument panel should come system, the indicator light, on the transmitter after all occupants on and flash for about have left the vehicle and all instrument panel near the 30 seconds. windshield, shows the status of the doors are closed. system. 3. After 30 seconds, or if the Q . Always unlock a door with the button on the transmitter is transmitter. Unlocking the driver pressed twice, the alarm system door with the backup key will not will arm, and the indicator light disarm the alarm. will begin to slowly flash to show that the alarm is operating. If you set off the alarm by accident, turn off the alarm by pressing K on If any door or the hood is opened the transmitter, or start the vehicle without first unlocking with the with a recognized transmitter in the transmitter, the turn signals will flash vehicle. The alarm will not stop if and the horn will sound for about you unlock the driver door with 30 seconds. The alarm system will the key. then re-arm to monitor for the next unauthorized event. The theft-deterrent alarm system will not activate if the doors are locked with the key. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (12,1) 6014813) - 2014 - crc - 10/22/13

2-12 Keys, Doors, and Windows

How to Detect a Tamper The system is automatically When trying to start the vehicle, the Condition disarmed when the vehicle is security light comes on briefly when started with the correct key. The key the ignition is turned on. If K is pressed and the horn chirps uses a transponder that matches an If the engine does not start and the three times, an attempted break-in immobilizer control unit in the security light stays on, there is a has occurred while the system was vehicle and automatically disarms problem with the system. Turn the armed. the system. Only an authorized key ignition off and try again. starts the vehicle. The vehicle may Immobilizer not start if the key is damaged. If the engine still does not start, and the key appears to be undamaged See Radio Frequency Statement on or the light continues to stay on, try page 13-15. another ignition key. If the engine does not start with the other key, the Immobilizer Operation vehicle needs service. If the vehicle This vehicle has a passive does start, the first key may be theft-deterrent system. damaged. See your dealer who can service the theft-deterrent system The security light in the instrument The system does not have to be and have a new key made. manually armed or disarmed. cluster comes on if there is a problem with arming or disarming Do not leave the key or device that The vehicle is automatically the theft-deterrent system. disarms or deactivates the immobilized when the key is theft-deterrent system in the vehicle. removed from the ignition. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (13,1) 6014813) - 2014 - crc - 10/22/13

Keys, Doors, and Windows 2-13

Exterior Mirrors Power Mirrors Folding Mirrors Manual Folding Mirrors Convex Mirrors These mirrors can be folded inward to prevent damage when going { Warning through an automatic wash. To A convex mirror can make things, fold, pull the mirror toward the vehicle. Push the mirror outward to like other vehicles, look farther return it to the original position. away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the Heated Mirrors right. Check the inside mirror or This vehicle has heated mirrors: glance over your shoulder before 1 (Rear Window Defogger): changing lanes. Press to heat the mirrors. To adjust the mirrors: See Rear Window Defogger under 1. Turn the selector switch to L “ ” The passenger side mirror is convex Climate Control Systems on (Left) or R (Right) to choose the shaped. A convex mirror's surface is page 8-1. curved so more can be seen from driver or passenger mirror. the driver seat. 2. Move the control to adjust the Blind Spot Mirrors mirror. If equipped, the blind spot mirror is 3. Turn the selector switch to 9 to a small convex mirror built into the deselect the mirror. upper and outer corner of both outside mirrors. It can show objects that may be in the vehicle's blind zone. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (14,1) 6014813) - 2014 - crc - 10/22/13

2-14 Keys, Doors, and Windows

Driving with the Blind Spot Using the Outside Mirror with Mirror the Blind Spot Mirror 1. When the approaching vehicle is 1. Set the main mirror so that the a long distance away, the image side of the vehicle can just be in the main mirror is small and seen and the blind spot mirror near the inboard edge of the has an unobstructed view. mirror. 2. When checking for traffic or 2. As the vehicle gets closer, the before changing a lane, look at image in the main mirror gets the main driver/passenger side larger and moves outboard. mirror to observe traffic in the 3. As the vehicle enters the blind adjacent lane, behind your zone, the image transitions from vehicle. Check the blind spot the main mirror to the blind spot mirror for a vehicle in the blind mirror. zone. Then, glance over your shoulder to double check before 4. When the vehicle is in the blind moving slowly into the zone, the image only appears in adjacent lane. the blind spot mirror.

Actual Mirror View Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (15,1) 6014813) - 2014 - crc - 10/22/13

Keys, Doors, and Windows 2-15

Reverse Tilt Mirrors Interior Mirrors Manual Rearview Mirror If equipped with the memory If equipped with a manual rearview package, the outside mirrors have a Interior Rearview Mirrors mirror, push the tab forward for reverse tilt feature. This feature tilts Adjust the rearview mirror for a clear daytime use and pull it for nighttime the outside mirrors to a preselected view of the area behind your use to avoid glare from the position when the vehicle is in vehicle. headlamps from behind. R (Reverse). This allows the driver to view the curb for parallel parking. If equipped with OnStar, the vehicle Automatic Dimming may have three control buttons at The passenger and/or driver mirror the bottom of the mirror. See your Rearview Mirror returns to its original position when dealer for more information about If equipped, automatic dimming the vehicle is shifted out of OnStar and how to subscribe to it. reduces the glare of headlamps R (Reverse), or the ignition is turned See OnStar Overview on page 14-1. from behind. The dimming feature off or to OFF/LOCK. Do not spray glass cleaner directly comes on when the vehicle is This feature can be turned on or off on the mirror. Use a soft towel started. through the Driver Information dampened with water. Center (DIC). See Vehicle Personalization on page 5-29. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (16,1) 6014813) - 2014 - crc - 10/22/13

2-16 Keys, Doors, and Windows

Windows The vehicle aerodynamics are designed to improve fuel economy performance. This may result in a { Warning pulsing sound when either rear window is down and the front Never leave a child, a helpless windows are up. To reduce the adult, or a pet alone in a vehicle, sound, open either a front window especially with the windows or the sunroof, if equipped. closed in warm or hot weather. They can be overcome by the Power Windows extreme heat and suffer permanent injuries or even death from heat stroke. { Warning The driver door also has switches Children could be seriously that control the passenger and rear injured or killed if caught in the windows. The switches work when path of a closing window. Never the vehicle is in ON/RUN or ACC/ leave keys in a vehicle with ACCESSORY, or when Retained children. When there are children Accessory Power (RAP) is active. in the rear seat, use the window See Retained Accessory Power button to prevent (RAP) on page 9-19. operation of the windows. See Press the switch to lower the Keys on page 2-1. window. Pull up on the front edge of the switch to raise it. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (17,1) 6014813) - 2014 - crc - 10/22/13

Keys, Doors, and Windows 2-17

Express-Up/Express-Down 3. Pull up and hold the window Rear Window Lockout Windows switch to close the window. Continue to hold it briefly after If equipped, a window with the the window is fully closed. express-up/down feature can be raised or lowered without holding 4. Repeat for each window that has the switch. Press or pull the window the express-up feature. switch fully and release it to activate Anti-Pinch Feature the express feature. The express mode can be canceled by pressing The anti-pinch feature is on or pulling the switch. windows with the express-up feature. If an object is in the way of Programming the Power the window as it is express-closing, Windows or in certain weather conditions like If the battery on the vehicle has severe icing, the window will stop been recharged, disconnected, and open to a factory preset The rear window lockout feature or replaced, windows with the position. The window functions prevents the rear passenger express-up feature need to be normally once the obstruction is windows from operating, except reprogrammed for this feature to removed. from the driver position. work. To program the window: Press Z to activate the rear 1. Close all doors with the ignition window lockout switch. The in ON/RUN or ACC/ indicator light comes on when ACCESSORY, or when RAP is activated. active. See Retained Accessory Power (RAP) on page 9-19. Press Z again to deactivate the lockout switch. 2. Press and continue to hold the window switch until the window is fully open. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (18,1) 6014813) - 2014 - crc - 10/22/13

2-18 Keys, Doors, and Windows

Sun Visors Roof Express-Open/Express-Close: To express-open or express-close the sunroof, fully press and release the Sunroof front or rear of switch (1) until the sunroof reaches the desired position. Manually close the sunshade. The sunroof will not operate if the vehicle has an electrical failure. Anti-Pinch Feature Pull the down to block If an object is in the path of the glare. If equipped, detach the sun sunroof when it is closing, the visor from the center mount to pivot anti-pinch feature will detect the to the side window or to extend object and stop the sunroof from along the rod. closing at the point of the If equipped, there is a lighted mirror If equipped, the sunroof only obstruction. The sunroof then on the sun visor. Lift the cover operates when the ignition is turned returns to the full-open position. to open. to ON/RUN or Retained Accessory Power (RAP) is active. Open/Close: Press and hold the front or rear of switch (1) to open or close the sunroof. Vent: Press and hold the front or rear of switch (2) to vent or close the sunroof. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (19,1) 6014813) - 2014 - crc - 10/22/13

Keys, Doors, and Windows 2-19

Dirt and debris may collect on the sunroof seal or in the track. This could cause an issue with sunroof operation or noise. It could also plug the water drainage system. Periodically open the sunroof and remove any obstacles or loose debris. Wipe the sunroof seal and roof sealing area using a clean cloth, mild soap, and water. Do not remove grease from the sunroof. If water is see dripping into the water drainage system, this is normal. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (20,1) 6014813) - 2014 - crc - 10/22/13

2-20 Keys, Doors, and Windows

2 NOTES Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-1

Seats and Lap-Shoulder Belt ...... 3-17 Adding Equipment to the Safety Belt Use During Airbag-Equipped Vehicle . . . 3-34 Restraints Pregnancy ...... 3-21 Airbag System Check ...... 3-35 Safety Belt Extender ...... 3-22 Replacing Airbag System Safety System Check ...... 3-22 Parts after a Crash ...... 3-35 Head Restraints Safety Belt Care ...... 3-22 Head Restraints ...... 3-2 Replacing Safety Belt System Child Restraints Parts after a Crash ...... 3-22 Older Children ...... 3-36 Front Seats Infants and Young Seat Adjustment ...... 3-3 Airbag System Children ...... 3-38 Power Seat Adjustment ...... 3-4 Airbag System ...... 3-23 Child Restraint Systems . . . . . 3-40 Lumbar Adjustment ...... 3-4 Where Are the ? . . . . . 3-25 Where to Put the Restraint . . . 3-42 Reclining Seatbacks ...... 3-5 When Should an Airbag Lower Anchors and Tethers Memory Seats ...... 3-6 Inflate? ...... 3-27 for Children (LATCH Front Seat ...... 3-8 What Makes an Airbag System) ...... 3-43 Heated Front Seats ...... 3-8 Inflate? ...... 3-28 Replacing LATCH System Folding Seatback ...... 3-9 How Does an Airbag Parts After a Crash ...... 3-49 Rear Seats Restrain? ...... 3-28 Securing Child Restraints What Will You See after an (Rear Seat) ...... 3-49 Rear Seats ...... 3-10 Airbag Inflates? ...... 3-28 Securing Child Restraints Rear Seat Armrest ...... 3-14 Passenger Sensing (Front Passenger Safety Belts System ...... 3-30 Position) ...... 3-51 Safety Belts ...... 3-14 Servicing the Airbag-Equipped How to Wear Safety Belts Vehicle ...... 3-34 Properly ...... 3-16 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

3-2 Seats and Restraints

Head Restraints

{ Warning

With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly. Adjust the head restraint so that the The height of the head restraint can top of the restraint is at the same be adjusted. Pull the head restraint Front Seats height as the top of the occupant's up to raise it. Try to move the head The front seats have adjustable head. This position reduces the restraint to make sure that it is head restraints in the outboard chances of a neck injury in a crash. locked in place. seating positions. To lower the head restraint, press the button, located on the top of the seatback, and push the head restraint down. Try to move the head restraint after the button is released to make sure that it is locked in place. The front seat outboard head restraints are not designed to be removed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-3

Rear Seats When an occupant is in the seat, Front Seats always return the head restraint to The rear seats have head restraints the upright position. Pull the head in the outboard seating positions restraint up and push it rearward Seat Adjustment that can be lowered for better until it locks into place. Push and visibility when the rear seat is pull on the head restraint to make { Warning unoccupied. sure that it is locked. You can lose control of the Rear outboard head restraints are vehicle if you try to adjust a driver not designed to be removed. seat while the vehicle is moving. Adjust the driver seat only when the vehicle is not moving.

To lower the head restraint, press the button, located on the top of the seatback, and push the head restraint down. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

3-4 Seats and Restraints

To adjust a manual seat: To adjust a power seat: Lumbar Adjustment 1. Pull the handle at the front of . Move the seat forward or the seat. rearward by sliding the control 2. Slide the seat to the desired forward or rearward. position and release the handle. . Raise or lower the front part of 3. Try to move the seat back and the seat cushion by moving the forth to be sure it is locked in front of the control up or down. place. . Raise or lower the entire seat by moving the rear of the control up Power Seat Adjustment or down. To adjust the seatback, see Reclining Seatbacks on page 3-5. To adjust the lumbar support, see Lumbar Adjustment on page 3-4. If available, press the front or rear of the switch to increase or decrease lumbar support. Release the switch when the desired level of support is reached. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-5

Reclining Seatbacks To return the seatback to an upright position: { Warning 1. Lift the lever fully without applying pressure to the If either seatback is not locked, it seatback, and the seatback could move forward in a sudden returns to the upright position. stop or crash. That could cause 2. Push and pull on the seatback to injury to the person sitting there. make sure it is locked. Always push and pull on the seatbacks to be sure they are { Warning locked. Manual Seat Shown, Power Seat Sitting in a reclined position when Similar the vehicle is in motion can be dangerous. Even when buckled To recline the seatback: up, the safety belts cannot do 1. Lift the lever. their job. If necessary, move the safety The shoulder belt will not be belt out of the way to access the against your body. Instead, it will lever. be in front of you. In a crash, you 2. Move the seatback to the could go into it, receiving neck or desired position, then release other injuries. the lever to lock the seatback in (Continued) place. 3. Push and pull on the seatback to make sure it is locked. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

3-6 Seats and Restraints

Do not have a seatback reclined if The vehicle will also automatically Warning (Continued) the vehicle is moving. save driver seat and outside mirror positions to the current driver The lap belt could go up over Memory Seats Remote Keyless Entry (RKE) your abdomen. The belt forces transmitter when the ignition is would be there, not at your pelvic placed in OFF. These automatically bones. This could cause serious stored positions are referred to as internal injuries. RKE Memory positions. See For proper protection when the Remote Keyless Entry (RKE) vehicle is in motion, have the System Operation on page 2-3. seatback upright. Then sit well Storing Button Memory Positions back in the seat and wear the To save positions into Button safety belt properly. Memory: 1. Adjust the driver seat and outside mirrors to the desired driving positions. If available, the MEM, “1,” and “2” 2. Press and hold MEM (Memory) buttons on the outboard side of the and “1” at the same time until a driver seat are used to manually beep sounds. save and recall the driver seat and 3. Repeat Steps 1 and 2 for a outside mirror positions. These second driver using “2.” manually stored positions are referred to as Button Memory positions. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-7

Recalling Button Memory Every time the ignition is placed in If something has blocked the driver Positions OFF, the positions of the driver seat seat while recalling a memory To recall the Button Memory and outside mirrors are position, the recall may stop. automatically stored to the RKE Remove the obstruction; then press positions, press and hold “1” or “2.” The driver seat and outside mirrors transmitter that was used to start and hold the appropriate manual move to the positions stored to the vehicle. These positions and control for the memory item that is those buttons when pressed. settings are called RKE Memory not recalling for two seconds. Try positions and may be different than recalling the memory position again Releasing “1” or “2” before the stored positions are reached stops the previously mentioned Button by opening the driver door and the recall. Memory positions saved to the pressing the RKE transmitter K “1” or “2” buttons. button. If the memory position is still If something has blocked the driver not recalling, see your dealer for seat while recalling a memory To recall, press K on the RKE service. position, the recall may stop. transmitter and open the driver door. Remove the obstruction; then press If the driver door is already open, Easy Exit Driver Seat K and hold the appropriate manual press on the RKE transmitter to This feature moves the seat control for the memory item that is activate the recall. The driver seat rearward allowing the driver more not recalling for two seconds. Try and outside mirrors will move to the room to exit the vehicle. recalling the memory position again previously saved RKE Memory by pressing the appropriate memory positions. To activate, place the ignition in button. If the memory position is still OFF and open the driver door. If the not recalling, see your dealer for This feature is turned on or off using driver door is already open, placing service. the vehicle personalization menu. the ignition in OFF will activate the See Vehicle Personalization on recall. Recalling RKE Memory Positions page 5-29. This feature is turned on or off using The RKE memory feature can recall To stop recall movement, press one the vehicle personalization menu. the driver seat and outside mirrors of the memory, power mirror, See Vehicle Personalization on to previously stored RKE Memory or power seat controls. page 5-29. positions when entering the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

3-8 Seats and Restraints

To stop recall movement, press one There is an armrest on the inboard of the memory or power seat side of the driver seat. To raise or controls. lower the armrest, push up or pull If something has blocked the driver down on the armrest. seat while recalling the exit position, the recall may stop. Remove the Heated Front Seats obstruction; then press and hold the power seat control rearward for { Warning two seconds. Try recalling the exit position again. If the exit position is If you cannot feel temperature still not recalling, see your dealer for change or pain to the skin, the service. seat heater may cause burns. To reduce the risk of burns, people If equipped, the controls are on the Front Seat Armrest with such a condition should use climate control panel. The engine care when using the seat heater, must be running to operate the especially for long periods of heated seats. time. Do not place anything on Press M or L to heat the driver or the seat that insulates against heat, such as a blanket, cushion, passenger seat cushion and seatback. cover, or similar item. This may cause the seat heater to Press the control once for the overheat. An overheated seat highest setting. With each press of heater may cause a burn or may the control, the heated seat will damage the seat. change to the next lower setting, and then the off setting. Three lights indicate the highest setting and one light the lowest. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-9

The passenger seat may take Folding Seatback longer to heat up. { Warning The front passenger seatback Remote Start Heated Seats folds flat. Things you put on this seatback When it is cold outside, the heated can strike and injure people in a seats can be turned on { Warning sudden stop or turn, or in a crash. automatically during a remote Remove or secure all items vehicle start. The heated seats will If you fold the seatback forward to before driving. be canceled when the ignition is carry longer objects, such as skis, turned on. Press the heated seat be sure any such cargo is not To fold the seatback: controls to use the heated seats near an airbag. In a crash, an after the vehicle is started. inflating airbag might force that 1. Lower the head restraint all the object toward a person. This way. See Head Restraints on The heated seat indicator lights on page 3-2. the control do not turn on during a could cause severe injury or even remote start. death. Secure objects away from 2. Move the seat as far back as the area in which an airbag would possible. See Seat Adjustment The temperature performance of an inflate. For more information, see on page 3-3. unoccupied seat may be reduced. Where Are the Airbags? on This is normal. page 3-25 and Vehicle Load The heated seats will not turn on Limits on page 9-10. during a remote start unless the heated seat feature is enabled in the vehicle personalization menu. See Remote Vehicle Start on page 2-5 and Vehicle Personalization on page 5-29. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

3-10 Seats and Restraints

To raise the seatback: Rear Seats 1. Lift the lever fully to unlock the seatback. Then, raise the Folding the Seatback seatback and push it rearward Either side of the seatback can be until it re-engages. folded down for more cargo space. 2. Push and pull on the seatback to Fold a seatback only when the make sure it is locked in place. vehicle is not moving.

{ Warning { Caution

If either seatback is not locked, it Folding a rear seat with the safety could move forward in a sudden belts still fastened may cause 3. Lift the lever fully and fold the stop or crash. That could cause damage to the seat or the safety seatback forward. injury to the person sitting there. belts. Always unbuckle the safety If necessary, move the safety Always push and pull on the belts and return them to their belt out of the way to access the seatbacks to be sure they are normal stowed position before lever. locked. folding a rear seat. 4. Continue lowering the seatback until it is completely folded and locks in place. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (11,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-11

{ Caution

Folding the rear seatback prior to tilting the seat cushion forward may damage the rear seat. Always tilt the rear seat cushion forward before folding the seatback.

To fold a seatback down: 1. Make sure the floor area in front of the rear seats is clear. 4. Pull the strap on the front edge Rear Seat with Retainer Hook on of the rear seat cushion to the Seatback 2. Fully lower the head restraint. release the cushion. Tilt the seat 5. Make sure the safety belt is in See Head Restraints on cushion forward toward the front page 3-2. the retainer hook on top of the of the vehicle. seatback, if equipped. 3. Slide the front seats forward and The seat cushion must be tilted place the front seatbacks in the forward before the seatback is upright position. See Seat folded down. Otherwise, the Adjustment on page 3-3 and seatback will not fold down Reclining Seatbacks on properly. page 3-5. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (12,1) 6014813) - 2014 - crc - 10/22/13

3-12 Seats and Restraints

Rear Seat with Retainer Hook on 7. Fold the seatback forward Safety Belt Clip on Side Trim the Seatback and down. 8. Place the outboard safety belt in 6. Reach under the belt and pull the safety belt clip (if equipped) the lever on top of the seatback on the side trim of the vehicle. to unlock the seatback. 9. Repeat Steps 1–8 for the other A tab near the seatback lever seatback and seat cushion, raises when the seatback is if desired. unlocked. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (13,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-13

Raising the Seatback To return the rear seatback to the 2. Lift the seatback and push it normal seating position: rearward to lock it in place. A tab { Warning near the seatback lever retracts when the seatback is locked in If either seatback is not locked, it place. could move forward in a sudden Make sure the safety belts are stop or crash. That could cause not pinched by the seatback injury to the person sitting there. locking mechanism. Always push and pull on the The center rear safety belt may seatbacks to be sure they are lock when you raise the locked. seatback. If this happens, let the belt go back all the way and start again. If the safety belt is { Warning still locked, try again after pulling Safety Belt Clip on Side Trim the seat cushion out. A safety belt that is improperly 1. Remove the outboard safety belt 3. Push and pull the top of the routed, not properly attached, from the safety belt clip (if seatback to be sure it is locked or twisted will not provide the equipped) on the side trim of the into position. protection needed in a crash. The vehicle. person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (14,1) 6014813) - 2014 - crc - 10/22/13

3-14 Seats and Restraints

4. Return the seat cushion to its Rear Seat Armrest Safety Belts original position and push down on the front part of the seat This section of the manual cushion until it latches. describes how to use safety belts properly. It also describes some Make sure the safety belts and things not to do with safety belts. safety belt buckles are not trapped under the seat cushion and are properly positioned { Warning for use. Do not let anyone ride where a 5. Repeat Steps 1–4 for the other safety belt cannot be worn seatback and seat cushion, properly. In a crash, if you or your if necessary. passenger(s) are not wearing If additional cargo space is not safety belts, injuries can be much needed, the seatbacks should be worse than if you are wearing kept in the upright, locked position. The rear seat has an armrest in the safety belts. You can be seriously center of the seatback. Lower the injured or killed by hitting things armrest to access the cupholders. inside the vehicle harder or by To fold, lift the armrest up and push being ejected from the vehicle. In it rearward until it is flush with the addition, anyone who is not seatback. buckled up can strike other passengers in the vehicle. It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, passengers riding in these areas (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (15,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-15

Why Safety Belts Work safety belts. That is why wearing Warning (Continued) safety belts makes such good sense. are more likely to be seriously injured or killed. Do not allow Questions and Answers About passengers to ride in any area of Safety Belts the vehicle that is not equipped Q: Will I be trapped in the vehicle with seats and safety belts. after a crash if I am wearing a Always wear a safety belt, and safety belt? check that all passenger(s) are A: You could be — whether you are restrained properly too. wearing a safety belt or not. Your chance of being conscious This vehicle has indicators as a during and after a crash, so you reminder to buckle the safety belts. can unbuckle and get out, is See Safety Belt Reminders on When riding in a vehicle, you travel much greater if you are belted. page 5-10. as fast as the vehicle does. If the Q: If my vehicle has airbags, why vehicle stops suddenly, you keep should I have to wear safety going until something stops you. belts? It could be the windshield, the instrument panel, or the safety belts! A: Airbags are supplemental systems only; so they work with When you wear a safety belt, you safety belts — not instead of and the vehicle slow down together. them. Whether or not an airbag There is more time to stop because is provided, all occupants still you stop over a longer distance and, have to buckle up to get the when worn properly, your strongest most protection. bones take the forces from the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (16,1) 6014813) - 2014 - crc - 10/22/13

3-16 Seats and Restraints

Also, in nearly all states and in . Wear the shoulder belt over the all Canadian provinces, the law shoulder and across the chest. requires wearing safety belts. These parts of the body are best able to take belt restraining How to Wear Safety Belts forces. The shoulder belt locks if there is a sudden stop or crash. Properly This section is only for people of { Warning adult size. You can be seriously injured, There are special things to know or even killed, by not wearing about safety belts and children. And there are different rules for smaller your safety belt properly. children and infants. If a child will be . Sit up straight and always keep . Never allow the lap or riding in the vehicle, see Older your feet on the floor in front shoulder belt to become Children on page 3-36 or Infants of you. loose or twisted. and Young Children on page 3-38. . Always use the correct buckle . Never wear the shoulder belt Follow those rules for everyone's for your seating position. under both arms or behind protection. . Wear the lap part of the belt low your back. It is very important for all occupants and snug on the hips, just . Never route the lap or to buckle up. Statistics show that touching the thighs. In a crash, shoulder belt over an unbelted people are hurt more often this applies force to the strong armrest. in crashes than those who are pelvic bones and you would be wearing safety belts. less likely to slide under the lap There are important things to know belt. If you slid under it, the belt about wearing a safety belt properly. would apply force on your abdomen. This could cause serious or even fatal injuries. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (17,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-17

Lap-Shoulder Belt 2. Pick up the latch plate and pull the belt across you. Do not let it All seating positions in the vehicle get twisted. have a lap-shoulder belt. The lap-shoulder belt may lock if The following instructions explain you pull the belt across you very how to wear a lap-shoulder belt quickly. If this happens, let the properly. belt go back slightly to unlock it. 1. Adjust the seat, if the seat is Then pull the belt across you adjustable, so you can sit up more slowly. straight. To see how, see “Seats” If the shoulder portion of a in the Index. passenger belt is pulled out all the way, the child restraint locking feature may be engaged. 3. Push the latch plate into the If this happens, let the belt go buckle until it clicks. back all the way and start again. 4. Pull up on the latch plate to The rear center safety belt can make sure it is secure. If the belt only be withdrawn from the is not long enough, see Safety retractor if the seatback is in the Belt Extender on page 3-22. upright locked position. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (18,1) 6014813) - 2014 - crc - 10/22/13

3-18 Seats and Restraints

5. If equipped with a shoulder belt Shoulder Belt Height Adjuster height adjuster, move it to the The vehicle has a shoulder belt height that is right for you. See height adjuster for the driver and Shoulder Belt Height Adjuster “ ” right front passenger seating later in this section for positions. instructions on use and important safety information. Adjust the height so the shoulder portion of the belt is on the shoulder but not falling off of it. The belt should be close to but not contacting the neck. Improper shoulder belt height adjustment could reduce the effectiveness of To unlatch the belt, push the button the safety belt in a crash. See How on the buckle. The belt should to Wear Safety Belts Properly on return to its stowed position. Slide page 3-16. the latch plate up the safety belt webbing when the safety belt is not in use. Before a door is closed, be sure the safety belt is out of the way. If a 6. To make the lap part tight, pull door is slammed against a safety up on the shoulder belt. belt, damage can occur to both the It may be necessary to pull the safety belt and the vehicle. stitching on the safety belt through the latch plate to fully tighten the lap belt on smaller occupants. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (19,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-19

Safety Belt Pretensioners Rear Safety Belt Comfort This vehicle has safety belt Guides pretensioners for the front outboard Rear safety belt comfort guides may occupants. Although the safety belt provide added safety belt comfort pretensioners cannot be seen, they for older children who have are part of the safety belt assembly. outgrown booster seats and for They can help tighten the safety some adults. When installed on a belts during the early stages of a shoulder belt, the comfort guide moderate to severe frontal, near positions the shoulder belt away frontal, or rear crash if the threshold from the neck and head. conditions for pretensioner Safety belt comfort guides are activation are met. And, for vehicles available through your dealer. To move the shoulder belt height with side impact airbags, safety belt adjuster down, push down on the pretensioners can help tighten the release button and move the height safety belts in a side crash or a adjuster to the desired position. You rollover event. can move the height adjuster up by Pretensioners work only once. If the pushing up on the shoulder belt pretensioners activate in a crash, guide. the pretensioners and probably After the adjuster is set to the other parts of the vehicle's safety desired position, try to move it down belt system will need to be replaced. without pushing the release button See Replacing Safety Belt System to make sure it has locked into Parts after a Crash on page 3-22. position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (20,1) 6014813) - 2014 - crc - 10/22/13

3-20 Seats and Restraints

To install the adjustable comfort guide to the seatback and the safety belt:

3. Place the guide over the belt, 4. Be sure that the belt is not and insert the two edges of the twisted and it lies flat. The belt into the slots of the guide. elastic must be under the belt and the guide on top. 1. Locate the anchorage loop on 5. The elastic cord on the comfort the rear outboard seatback, near guide is adjustable. You can the top. make it longer or shorter by 2. Attach the adjustable comfort squeezing both ends of the guide to the anchor loop by plastic adjuster and pulling on threading the hook through the elastic cord or the guide. the loop. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (21,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-21

6. Adjust the guide so the shoulder Safety Belt Use During portion of the belt is on the shoulder and not falling off of it. Pregnancy The belt should be close to, but Safety belts work for everyone, not contacting, the neck. including pregnant women. Like all Improper comfort guide occupants, they are more likely to adjustment could reduce the be seriously injured if they do not effectiveness of the safety belt in wear safety belts. a crash.

{ Warning

A safety belt that is not properly 7. Buckle and position the safety worn may not provide the belt as described previously in protection needed in a crash. The this section. Make sure that the person wearing the belt could be shoulder belt crosses the seriously injured. The shoulder shoulder. belt should go over the shoulder and across the chest. These parts To remove and store the comfort of the body are best able to take guide, squeeze the belt edges together so that the safety belt can belt restraining forces. be removed from the guide. Un-hook the guide from the loop on A pregnant woman should wear a the seat. Store the guide in a lap-shoulder belt, and the lap convenient place like the glove box portion should be worn as low as for the next time it is needed. possible, below the rounding, throughout the pregnancy. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (22,1) 6014813) - 2014 - crc - 10/22/13

3-22 Seats and Restraints

The best way to protect the fetus is Safety System Check to protect the mother. When a safety { Warning belt is worn properly, it is more likely Now and then, check that the safety that the fetus will not be hurt in a belt reminder light, safety belts, Do not bleach or dye safety belts. crash. For pregnant women, as for buckles, latch plates, retractors, and It may severely weaken them. In anyone, the key to making safety anchorages are all working properly. a crash, they might not be able to belts effective is wearing them Look for any other loose or provide adequate protection. properly. damaged safety belt system parts Clean safety belts only with mild that might keep a safety belt system soap and lukewarm water. Safety Belt Extender from doing its job. See your dealer to have it repaired. Torn or frayed If the vehicle's safety belt will fasten safety belts may not protect you in a Replacing Safety Belt around you, you should use it. crash. They can rip apart under System Parts after a But if a safety belt is not long impact forces. If a belt is torn or Crash enough, your dealer will order you frayed, get a new one right away. an extender. When you go in to Make sure the safety belt reminder { Warning order it, take the heaviest coat you light is working. See Safety Belt will wear, so the extender will be Reminders on page 5-10. A crash can damage the safety long enough for you. To help avoid Keep safety belts clean and dry. belt system in the vehicle. personal injury, do not let someone See Safety Belt Care on page 3-22. A damaged safety belt system else use it, and use it only for the may not properly protect the seat it is made to fit. The extender person using it, resulting in has been designed for adults. Never Safety Belt Care serious injury or even death in a use it for securing child seats. To Keep belts clean and dry. wear it, attach it to the regular safety crash. To help make sure the belt. See the instruction sheet that safety belt systems are working comes with the extender. properly after a crash, have them (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (23,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-23

. A roof-rail airbag for the front Warning (Continued) Airbag System outboard passenger and the The vehicle has the following passenger seated directly inspected and any necessary airbags: behind the front outboard replacements made as soon as passenger. possible. . A frontal airbag for the driver. All vehicle airbags have the word . A frontal airbag for the front AIRBAG on the trim or on a label After a minor crash, replacement of outboard passenger. near the deployment opening. . safety belts may not be necessary. A knee airbag for the driver. For frontal airbags, the word But the safety belt assemblies that . A knee airbag for the front AIRBAG is on the center of the were used during any crash may outboard passenger. steering wheel for the driver and on have been stressed or damaged. the instrument panel for the front . A seat-mounted side impact See your dealer to have the safety outboard passenger. belt assemblies inspected or airbag for the driver. For knee airbags, the word AIRBAG replaced. . A seat-mounted side impact is on the lower part of the airbag for the front outboard New parts and repairs may be instrument panel. necessary even if the safety belt passenger. For seat-mounted side impact system was not being used at the . Seat-mounted side impact airbags, the word AIRBAG is on the time of the crash. airbags for the second row side of the seatback closest to outboard passengers. Have the safety belt pretensioners the door. checked if the vehicle has been in a . A roof-rail airbag for the driver For roof-rail airbags, the word crash, or if the airbag readiness light and the passenger seated AIRBAG is on the ceiling or trim. stays on after you start the vehicle directly behind the driver. or while you are driving. See Airbag Airbags are designed to supplement Readiness Light on page 5-11. the protection provided by safety belts. Even though today's airbags are also designed to help reduce Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (24,1) 6014813) - 2014 - crc - 10/22/13

3-24 Seats and Restraints

the risk of injury from the force of an inflating bag, all airbags must inflate Warning (Continued) Warning (Continued) very quickly to do their job. vehicle should wear a safety belt Occupants should not lean on or Here are the most important things properly, whether or not there is sleep against the door or side to know about the airbag system: an airbag for that person. windows in seating positions with seat-mounted side impact airbags { Warning and/or roof-rail airbags. You can be severely injured or { Warning killed in a crash if you are not wearing your safety belt, even Because airbags inflate with great { Warning with airbags. Airbags are force and faster than the blink of designed to work with safety an eye, anyone who is up Children who are up against, belts, not replace them. Also, against, or very close to any or very close to, any airbag when airbags are not designed to inflate airbag when it inflates can be it inflates can be seriously injured in every crash. In some crashes seriously injured or killed. Do not or killed. Always secure children safety belts are the only restraint. sit unnecessarily close to any properly in the vehicle. To read See When Should an Airbag airbag, as you would be if sitting how, see Older Children on Inflate? on page 3-27. on the edge of the seat or leaning page 3-36 or Infants and Young forward. Safety belts help keep Children on page 3-38. Wearing your safety belt during a you in position before and during crash helps reduce the chance of a crash. Always wear a safety hitting things inside the vehicle or belt, even with airbags. The driver being ejected from it. Airbags are should sit as far back as possible “supplemental restraints” to the while still maintaining control of safety belts. Everyone in the the vehicle. (Continued) (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (25,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-25

Where Are the Airbags?

There is an airbag readiness light on the instrument cluster, which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness The driver knee airbag is below the Light on page 5-11 for more steering column. The front outboard information. The driver frontal airbag is in the passenger knee airbag is below the center of the steering wheel. glove box. The front outboard passenger frontal airbag is in the passenger side instrument panel. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (26,1) 6014813) - 2014 - crc - 10/22/13

3-26 Seats and Restraints

Warning (Continued)

or even death. The path of an inflating airbag must be kept clear. Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering. Do not use seat accessories that Driver Side Shown, Passenger Rear Seat Driver Side Shown, block the inflation path of a Side Similar Passenger Side Similar seat-mounted side impact airbag. The seat-mounted side impact The second row seat-mounted side Never secure anything to the roof airbags for the driver and front impact airbags are in the sides of of a vehicle with roof-rail airbags outboard passenger are in the side the rear seatback closest to by routing a rope or tie‐down of the seatbacks closest to the door. the door. through any door or window The roof-rail airbags for the driver, opening. If you do, the path of an right front passenger, and second { Warning inflating roof-rail airbag will be row outboard passengers are in the blocked. ceiling above the side windows. If something is between an occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (27,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-27

When Should an Airbag It depends on what is hit, the Seat-mounted side impact airbags direction of the impact, and how are designed to inflate in moderate Inflate? quickly the vehicle slows down. to severe side crashes depending This vehicle is equipped with Frontal airbags may inflate at on the location of the impact. airbags. See Airbag System on different crash speeds depending on Seat-mounted side impact airbags page 3-23. Airbags are designed to whether the vehicle hits an object are not designed to inflate in frontal inflate if the impact exceeds the straight on or at an angle, and impacts, near frontal impacts, specific airbag system's deployment whether the object is fixed or rollovers, or rear impacts. threshold. Deployment thresholds moving, rigid or deformable, narrow A seat-mounted side impact airbag are used to predict how severe a or wide. is designed to inflate on the side of crash is likely to be in time for the the vehicle that is struck. airbags to inflate and help restrain Frontal airbags are not intended to inflate during vehicle rollovers, in Roof-rail airbags are designed to the occupants. The vehicle has inflate in moderate to severe side electronic sensors that help the rear impacts, or in many side impacts. crashes depending on the location airbag system determine the of the impact. In addition, these severity of the impact. Deployment In addition, the vehicle has roof-rail airbags are designed to thresholds can vary with specific advanced technology frontal inflate during a rollover or in a vehicle design. airbags. Advanced technology severe frontal impact. Roof-rail Frontal airbags are designed to frontal airbags adjust the restraint airbags are not designed to inflate in inflate in moderate to severe frontal according to crash severity. rear impacts. Both roof-rail airbags or near frontal crashes to help Knee airbags are designed to inflate will inflate when either side of the reduce the potential for severe in moderate to severe frontal or vehicle is struck, if the sensing injuries, mainly to the driver's or near frontal impacts. Knee airbags system predicts that the vehicle is front outboard passenger's head are not designed to inflate during about to roll over on its side, or in a and chest. vehicle rollovers, in rear impacts, severe frontal impact. Whether the frontal airbags will or or in many side impacts. should inflate is not based primarily on how fast the vehicle is traveling. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (28,1) 6014813) - 2014 - crc - 10/22/13

3-28 Seats and Restraints

In any particular crash, no one can moderate to severe side collisions, What Will You See after say whether an airbag should have even belted occupants can contact inflated simply because of the the inside of the vehicle. an Airbag Inflates? vehicle damage or repair costs. Airbags supplement the protection After the frontal airbags and provided by safety belts by seat-mounted side impact airbags What Makes an Airbag distributing the force of the impact inflate, they quickly deflate, so Inflate? more evenly over the quickly that some people may not occupant's body. even realize an airbag inflated. In a deployment event, the sensing Roof-rail airbags may still be at least system sends an electrical signal Rollover capable roof-rail airbags partially inflated for some time after triggering a release of gas from the are designed to help contain the they inflate. Some components of inflator. Gas from the inflator fills the head and chest of occupants in the the airbag module may be hot for airbag causing the bag to break out outboard seating positions in the several minutes. For location of the of the cover. The inflator, the airbag, first and second rows. The rollover airbags, see Where Are the and related hardware are all part of capable roof-rail airbags are Airbags? on page 3-25. the airbag module. designed to help reduce the risk of full or partial ejection in rollover The parts of the airbag that come For airbag locations, see Where Are events, although no system can into contact with you may be warm, the Airbags? on page 3-25. prevent all such ejections. but not too hot to touch. There may be some smoke and dust coming How Does an Airbag But airbags would not help in many from the vents in the deflated Restrain? types of collisions, primarily airbags. Airbag inflation does not because the occupant's motion is prevent the driver from seeing out of In moderate to severe frontal or not toward those airbags. See When the windshield or being able to steer near frontal collisions, even belted Should an Airbag Inflate? on the vehicle, nor does it prevent occupants can contact the steering page 3-27. people from leaving the vehicle. wheel or the instrument panel. In Airbags should never be regarded as anything more than a supplement to safety belts. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (29,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-29

the hazard warning flashers by . Airbags are designed to inflate { Warning using the controls for those only once. After an airbag features. inflates, you will need some new When an airbag inflates, there parts for the airbag system. may be dust in the air. This dust { Warning If you do not get them, the could cause breathing problems airbag system will not be there for people with a history of A crash severe enough to inflate to help protect you in another asthma or other breathing trouble. the airbags may have also crash. A new system will include To avoid this, everyone in the damaged important functions in airbag modules and possibly other parts. The service manual vehicle should get out as soon as the vehicle, such as the fuel for the vehicle covers the need it is safe to do so. If you have system, brake and steering to replace other parts. breathing problems but cannot systems, etc. Even if the vehicle get out of the vehicle after an appears to be drivable after a . The vehicle has a crash sensing airbag inflates, then get fresh air moderate crash, there may be and diagnostic module which by opening a window or a door. concealed damage that could records information after a If you experience breathing make it difficult to safely operate crash. See Vehicle Data problems following an airbag the vehicle. Recording and Privacy on deployment, you should seek page 13-13 and Event Data medical attention. Use caution if you should attempt Recorders on page 13-14. to restart the engine after a crash . Let only qualified technicians has occurred. The vehicle has a feature that may work on the airbag systems. automatically unlock the doors, turn Improper service can mean that on the interior lamps, turn on the In many crashes severe enough to an airbag system will not work hazard warning flashers, and shut inflate the airbag, are properly. See your dealer for off the fuel system after the airbags broken by vehicle deformation. service. inflate. You can lock the doors, turn Additional windshield breakage may off the interior lamps, and turn off also occur from the front outboard passenger airbag. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (30,1) 6014813) - 2014 - crc - 10/22/13

3-30 Seats and Restraints

Passenger Sensing word ON or OFF, or the symbol for Whenever possible, children age on or off, will be visible. See 12 and under should be secured in System Passenger Airbag Status Indicator a rear seating position. The vehicle has a passenger on page 5-11. Never put a rear-facing child seat in sensing system for the front The passenger sensing system the front. This is because the risk to outboard passenger position. The turns off the front outboard the rear-facing child is so great, passenger airbag status indicator passenger frontal airbag and knee if the airbag inflates. will light on the instrument panel airbag (if equipped) under certain when the vehicle is started. conditions. No other airbag is { Warning affected by the passenger sensing system. A child in a rear-facing child The passenger sensing system restraint can be seriously injured works with sensors that are part of or killed if the passenger frontal the front outboard passenger seat. airbag inflates. This is because The sensors are designed to detect the back of the rear-facing child United States the presence of a properly seated restraint would be very close to occupant and determine if the front the inflating airbag. A child in a outboard passenger frontal airbag forward-facing child restraint can and knee airbag (if equipped) be seriously injured or killed if the should be allowed to inflate or not. passenger frontal airbag inflates According to accident statistics, and the passenger seat is in a children are safer when properly forward position. Canada and Mexico secured in a rear seat in the correct Even if the passenger sensing child restraint for their weight system has turned off the front The words ON and OFF, or the and size. symbol for on and off, will be visible outboard passenger airbag(s), no during the system check. When the (Continued) system check is complete, either the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (31,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-31

. The system determines that a The passenger sensing system is Warning (Continued) small child is present in a child designed to turn on the front restraint. outboard passenger frontal airbag system is fail-safe. No one can . The system determines that a and knee airbag (if equipped) guarantee that an airbag will not small child is present in a anytime the system senses that a inflate under some unusual booster seat. person of adult size is sitting circumstance, even though the properly in the front outboard . airbag(s) are off. A front outboard passenger passenger seat. When the takes his/her weight off of the passenger sensing system has Secure rear-facing child restraints seat for a period of time. in a rear seat, even if the allowed the airbags to be enabled, airbag(s) are off. If you secure a . A front outboard passenger seat the on indicator will light and stay lit forward-facing child restraint in is occupied by a smaller person, as a reminder that the airbags are active. the front outboard passenger such as a child who has outgrown child restraints. seat, always move the seat as far For some children who have back as it will go. It is better to . There is a critical problem with outgrown child restraints and for secure the child restraint in a the airbag system or the very small adults, the passenger rear seat. passenger sensing system. sensing system may or may not turn off the front outboard passenger When the passenger sensing frontal airbag and knee airbag (if system has turned off the front The passenger sensing system is equipped), depending upon the outboard passenger frontal airbag designed to turn off the front person's seating posture and body and knee airbag (if equipped), the outboard passenger frontal airbag build. Everyone in the vehicle who off indicator will light and stay lit as and knee airbag (if equipped) if: has outgrown child restraints should a reminder that the airbags are off. . wear a safety belt properly The front outboard passenger See Passenger Airbag Status — whether or not there is an airbag for seat is unoccupied. Indicator on page 5-11. that person. . The system determines that an infant is present in a rear-facing infant seat. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (32,1) 6014813) - 2014 - crc - 10/22/13

3-32 Seats and Restraints

4. Reinstall the child restraint If the on indicator is still lit, secure { Warning following the directions provided the child in the child restraint in a by the child restraint rear seat position in the vehicle, and If the airbag readiness light ever manufacturer and refer to check with your dealer. comes on and stays on, it means Securing Child Restraints (Rear that something may be wrong Seat) on page 3-49 or Securing If the Off Indicator Is Lit for an with the airbag system. To help Child Restraints (Front Adult-Sized Occupant avoid injury to yourself or others, Passenger Position) on have the vehicle serviced right page 3-51. away. See Airbag Readiness 5. If, after reinstalling the child Light on page 5-11 for more restraint and restarting the information, including important vehicle, the on indicator is still lit, safety information. turn the vehicle off. Then slightly recline the vehicle seatback and If the On Indicator Is Lit for a adjust the seat cushion, Child Restraint if adjustable, to make sure that the vehicle seatback is not If a child restraint has been installed pushing the child restraint into and the on indicator is lit: the seat cushion. Also make 1. Turn the vehicle off. sure the child restraint is not trapped under the vehicle head 2. Remove the child restraint from restraint. If this happens, adjust the vehicle. the head restraint. See Head 3. Remove any additional items Restraints on page 3-2. from the seat such as blankets, 6. Restart the vehicle. cushions, seat covers, seat heaters, or seat massagers. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (33,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-33

If a person of adult size is sitting in A thick layer of additional material, the front outboard passenger seat, { Warning such as a blanket or cushion, but the off indicator is lit, it could be or aftermarket equipment such as because that person is not sitting If the front outboard passenger seat covers, seat heaters, and seat properly in the seat. Use the airbag is turned off for an massagers can affect how well the following steps to allow the system adult-sized occupant, the airbag passenger sensing system to detect that person and enable the will not be able to inflate and help operates. We recommend that you front outboard passenger frontal protect that person in a crash, not use seat covers or other airbag and knee airbag (if resulting in an increased risk of aftermarket equipment except when equipped): serious injury or even death. An approved by GM for your specific adult-sized occupant should not 1. Turn the vehicle off. vehicle. See Adding Equipment to ride in the front outboard the Airbag-Equipped Vehicle on 2. Remove any additional material passenger seat, if the passenger page 3-34 for more information from the seat, such as blankets, airbag off indicator is lit. about modifications that can affect cushions, seat covers, seat how the system operates. heaters, or seat massagers. Additional Factors Affecting The on indicator may be lit if an 3. Place the seatback in the fully System Operation object, such as a briefcase, upright position. handbag, grocery bag, laptop, Safety belts help keep the 4. Have the person sit upright in or other electronic device, is put on passenger in position on the seat the seat, centered on the seat an unoccupied seat. If this is not during vehicle maneuvers and cushion, with legs comfortably desired, remove the object from braking, which helps the passenger extended. the seat. sensing system maintain the 5. Restart the vehicle and have the passenger airbag status. See person remain in this position for “Safety Belts” and “Child Restraints” two to three minutes after the on in the Index for additional indicator is lit. information about the importance of proper restraint use. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (34,1) 6014813) - 2014 - crc - 10/22/13

3-34 Seats and Restraints

diagnostic module, steering wheel, { Warning { Warning instrument panel, roof-rail airbag modules, ceiling headliner or Stowing of articles under the For up to 10 seconds after the garnish trim, overhead console, passenger seat or between the vehicle is turned off and the front sensors, side impact sensors, passenger seat cushion and battery is disconnected, an airbag or airbag wiring. seatback may interfere with the can still inflate during improper proper operation of the passenger service. You can be injured if you Your dealer and the service manual sensing system. are close to an airbag when it have information about the location of the airbag sensors, sensing and inflates. Avoid yellow connectors. diagnostic module, and airbag They are probably part of the wiring. Servicing the airbag system. Be sure to follow Airbag-Equipped Vehicle proper service procedures, and In addition, the vehicle has a passenger sensing system for the Airbags affect how the vehicle make sure the person performing work for you is qualified to do so. front outboard passenger position, should be serviced. There are parts which includes sensors that are part of the airbag system in several of the passenger seat. The places around the vehicle. Your Adding Equipment to the passenger sensing system may not dealer and the service manual have Airbag-Equipped Vehicle operate properly if the original seat information about servicing the trim is replaced with non-GM vehicle and the airbag system. To Adding accessories that change the covers, upholstery, or trim; or with purchase a service manual, see vehicle's frame, system, GM covers, upholstery, or trim Service Publications Ordering height, front end, or side sheet designed for a different vehicle. Any Information on page 13-11. metal, may keep the airbag system object, such as an aftermarket seat from working properly. The heater or a comfort-enhancing pad operation of the airbag system can or device, installed under or on top also be affected by changing or of the seat fabric, could also moving any parts of the front seats, interfere with the operation of the safety belts, the airbag sensing and passenger sensing system. This Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (35,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-35

could either prevent proper Airbag System Check Replacing Airbag System deployment of the passenger airbag(s) or prevent the passenger The airbag system does not need Parts after a Crash sensing system from properly regularly scheduled maintenance or turning off the passenger airbag(s). replacement. Make sure the airbag { Warning See Passenger Sensing System on readiness light is working. See page 3-30. Airbag Readiness Light on A crash can damage the airbag page 5-11. systems in the vehicle. If the vehicle has rollover roof-rail A damaged airbag system may airbags, see Different Size Tires not work properly and may not and Wheels on page 10-52 for { Caution protect you and your additional important information. If an airbag covering is damaged, passenger(s) in a crash, resulting If you have to modify your vehicle opened, or broken, the airbag in serious injury or even death. To because you have a disability and may not work properly. Do not help make sure the airbag you have questions about whether open or break the airbag systems are working properly the modifications will affect the coverings. If there are any after a crash, have them vehicle's airbag system, or if you opened or broken airbag inspected and any necessary have questions about whether the coverings, have the airbag replacements made as soon as airbag system will be affected if the covering and/or airbag module possible. vehicle is modified for any other replaced. For the location of the reason, call Customer Assistance. airbags, see Where Are the See Customer Assistance Offices Airbags? on page 3-25. See your on page 13-3. dealer for service. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (36,1) 6014813) - 2014 - crc - 10/22/13

3-36 Seats and Restraints

If an airbag inflates, you will need to Child Restraints The manufacturer instructions that replace airbag system parts. See come with the booster seat state the your dealer for service. Older Children weight and height limitations for that If the airbag readiness light stays on booster. Use a booster seat with a after the vehicle is started or comes lap-shoulder belt until the child on when you are driving, the airbag passes the fit test below: system may not work properly. Have . Sit all the way back on the seat. the vehicle serviced right away. See Do the knees bend at the seat Airbag Readiness Light on edge? If yes, continue. If no, page 5-11. return to the booster seat. . Buckle the lap-shoulder belt. Does the shoulder belt rest on the shoulder? If yes, continue. If no, try using the rear safety belt comfort guide. See “Rear Safety Belt Comfort Guides” under Lap-Shoulder Belt on Older children who have outgrown page 3-17. If the shoulder belt booster seats should wear the still does not rest on the vehicle safety belts. shoulder, then return to the booster seat. . Does the lap belt fit low and snug on the hips, touching the thighs? If yes, continue. If no, return to the booster seat. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (37,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-37

. Can proper safety belt fit be In a crash, children who are not maintained for the length of the buckled up can strike other people trip? If yes, continue. If no, who are buckled up, or can be return to the booster seat. thrown out of the vehicle. Older Q: What is the proper way to children need to use safety belts wear safety belts? properly. A: An older child should wear a lap-shoulder belt and get the { Warning additional restraint a shoulder Never allow more than one child belt can provide. The shoulder to wear the same safety belt. The belt should not cross the face or neck. The lap belt should fit safety belt cannot properly spread snugly below the hips, just the impact forces. In a crash, they touching the top of the thighs. can be crushed together and { Warning This applies belt force to the seriously injured. A safety belt must be used by only one person Never allow a child to wear the child's pelvic bones in a crash. safety belt with the shoulder belt It should never be worn over the at a time. behind their back. A child can be abdomen, which could cause seriously injured by not wearing severe or even fatal internal injuries in a crash. the lap-shoulder belt properly. In a crash, the child would not be Also see “Rear Safety Belt Comfort restrained by the shoulder belt. Guides” under Lap-Shoulder Belt on The child could move too far page 3-17. forward increasing the chance of According to accident statistics, head and neck injury. The child children are safer when properly might also slide under the lap restrained in a rear seating position. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (38,1) 6014813) - 2014 - crc - 10/22/13

3-38 Seats and Restraints

Infants and Young Every time infants and young Warning (Continued) children ride in vehicles, they should Children have the protection provided by belt. The belt force would then be Everyone in a vehicle needs appropriate child restraints. Neither applied right on the abdomen. protection! This includes infants and the vehicle's safety belt system nor That could cause serious or fatal all other children. Neither the its airbag system is designed injuries. The shoulder belt should distance traveled nor the age and for them. go over the shoulder and across size of the traveler changes the the chest. Children who are not restrained need, for everyone, to use safety properly can strike other people, restraints. In fact, the law in every or can be thrown out of the vehicle. state in the United States and in every Canadian province says children up to some age must be { Warning restrained while in a vehicle. Never hold an infant or a child while riding in a vehicle. Due to { Warning crash forces, an infant or a child will become so heavy it is not Children can be seriously injured possible to hold it during a crash. or strangled if a shoulder belt is For example, in a crash at only wrapped around their neck and 40 km/h (25 mph), a 5.5 kg (12 lb) the safety belt continues to infant will suddenly become a tighten. Never leave children 110 kg (240 lb) force on a person's unattended in a vehicle and never arms. An infant should be allow children to play with the secured in an appropriate safety belts. restraint. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (39,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-39

weight, height, and age but also Warning (Continued) whether or not the restraint will be compatible with the motor the front outboard seat, always vehicle in which it will be used. move the front passenger seat as far back as it will go. For most basic types of child restraints, there are many different models available. When purchasing a child restraint, be sure it is designed to be used in a . If it is, the restraint will have a label saying that it meets federal motor vehicle safety standards. { Warning The restraint manufacturer Children who are up against, instructions that come with the restraint state the weight and or very close to, any airbag when height limitations for a particular it inflates can be seriously injured child restraint. In addition, there or killed. Never put a rear-facing are many kinds of restraints child restraint in the front available for children with Q: What are the different types of outboard seat. Secure a special needs. rear-facing child restraint in a rear add-on child restraints? seat. It is also better to secure a A: Add-on child restraints, which forward-facing child restraint in a are purchased by the vehicle rear seat. If you must secure a owner, are available in four basic forward-facing child restraint in types. Selection of a particular (Continued) restraint should take into consideration not only the child's Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (40,1) 6014813) - 2014 - crc - 10/22/13

3-40 Seats and Restraints

Child Restraint Systems { Warning { Warning

To reduce the risk of neck and A young child's hip bones are still head injury during a crash, infants so small that the vehicle's regular need complete support. In a safety belt may not remain low on crash, if an infant is in a the hip bones, as it should. rear-facing child restraint, the Instead, it may settle up around crash forces can be distributed the child's abdomen. In a crash, across the strongest part of an the belt would apply force on a infant's body, the back and body area that is unprotected by shoulders. Infants should always any bony structure. This alone be secured in rear-facing child could cause serious or fatal restraints. injuries. To reduce the risk of serious or fatal injuries during a Rear-Facing Infant Seat crash, young children should A rear-facing infant seat provides always be secured in appropriate restraint with the seating surface child restraints. against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the infant positioned in the restraint. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (41,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-41

Securing an Add-On Child Restraint in the Vehicle

{ Warning

A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle safety belt or LATCH system, following the Forward-Facing Child Seat Booster Seats instructions that came with that A forward-facing child seat provides A booster seat is a child restraint child restraint and the instructions restraint for the child's body with the designed to improve the fit of the in this manual. harness. vehicle's safety belt system. A booster seat can also help a child To help reduce the chance of injury, to see out the window. the child restraint must be secured in the vehicle. Child restraint systems must be secured in vehicle seats by lap belts or the lap belt portion of a lap-shoulder belt, or by the LATCH system. See Lower Anchors and Tethers for Children (LATCH System) on page 3-43. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (42,1) 6014813) - 2014 - crc - 10/22/13

3-42 Seats and Restraints

Children can be endangered in a Administration (NHTSA) website to Whenever possible, children aged crash if the child restraint is not locate the nearest 12 and under should be secured in properly secured in the vehicle. inspection station. For CPST a rear seating position. When securing an add-on child availability in Canada, check with Never put a rear-facing child seat in restraint, refer to the instructions Transport Canada or the Provincial the front. This is because the risk to that come with the restraint which Ministry of Transportation office. the rear-facing child is so great if the may be on the restraint itself or in a Securing the Child Within the airbag deploys. booklet, or both, and to this manual. Child Restraint The child restraint instructions are { Warning important, so if they are not { Warning available, obtain a replacement A child in a rear-facing child copy from the manufacturer. A child can be seriously injured or restraint can be seriously injured Keep in mind that an unsecured killed in a crash if the child is not or killed if the front passenger child restraint can move around in a properly secured in the child airbag inflates. This is because collision or sudden stop and injure restraint. Secure the child the back of the rear-facing child people in the vehicle. Be sure to properly following the instructions restraint would be very close to properly secure any child restraint in that came with that child restraint. the inflating airbag. A child in a the vehicle — even when no child is forward-facing child restraint can in it. be seriously injured or killed if the In some areas of the United States Where to Put the front passenger airbag inflates and Canada, Certified Child Restraint and the passenger seat is in a forward position. Passenger Safety Technicians According to accident statistics, (CPSTs) are available to inspect children and infants are safer when Even if the passenger sensing and demonstrate how to correctly properly restrained in a child system has turned off the front use and install child restraints. In restraint system or infant restraint passenger frontal airbag, no the U.S., refer to the National system secured in a rear seating (Continued) Highway Traffic Safety position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (43,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-43

Child restraints and booster seats Lower Anchors and Warning (Continued) vary considerably in size, and some may fit in certain seating positions Tethers for Children system is fail-safe. No one can better than others. Always make (LATCH System) guarantee that an airbag will not sure the child restraint is properly The LATCH system secures a child deploy under some unusual secured. circumstance, even though it is restraint during driving or in a crash. turned off. Depending on where you place the LATCH attachments on the child child restraint and the size of the restraint are used to attach the child Secure rear-facing child restraints child restraint, you may not be able restraint to the anchors in the in a rear seat, even if the airbag to access adjacent safety belt vehicle. The LATCH system is is off. If you secure a assemblies or LATCH anchors for designed to make installation of a forward-facing child restraint in additional passengers or child child restraint easier. the front seat, always move the restraints. Adjacent seating In order to use the LATCH system in front passenger seat as far back positions should not be used if the your vehicle, you need a child as it will go. It is better to secure child restraint prevents access to or restraint that has LATCH the child restraint in a rear seat. interferes with the routing of the attachments. LATCH-compatible safety belt. See Passenger Sensing System rear-facing and forward-facing child on page 3-30 for additional Wherever a child restraint is seats can be properly installed information. installed, be sure to secure the child using either the LATCH anchors or restraint properly. the vehicle’s safety belts. Do not use both the safety belts and the Keep in mind that an unsecured When securing a child restraint in a LATCH anchorage system to secure child restraint can move around in a rear seating position, study the a rear-facing or forward-facing collision or sudden stop and injure instructions that came with the child child seat. restraint to make sure it is people in the vehicle. Be sure to Booster seats use the vehicle s compatible with this vehicle. properly secure any child restraint in ’ the vehicle — even when no child is safety belts to secure the child in in it. the booster seat. If the manufacturer Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (44,1) 6014813) - 2014 - crc - 10/22/13

3-44 Seats and Restraints

recommends that the booster seat The following explains how to attach Top Tether Anchor be secured with the LATCH system, a child restraint with these this can be done as long as the attachments in the vehicle. booster seat can be positioned Not all vehicle seating positions or properly and there is no interference child restraints have lower anchors with the proper positioning of the and attachments or top tether lap-shoulder belt on the child. anchors and attachments. Make sure to follow the instructions that came with the child restraint, Lower Anchors and also the instructions in this manual. When installing a child restraint with a top tether, you must also use either the lower anchors or the safety belts to properly secure the A top tether (3, 4) anchors the top of child restraint. A child restraint must the child restraint to the vehicle. never be installed using only the top A top tether anchor is built into the tether and anchor. vehicle. The top tether attachment (2) on the child restraint The LATCH anchorage system can connects to the top tether anchor in be used until the combined weight the vehicle in order to reduce the of the child plus the child restraint is forward movement and rotation of 29.5 kg (65 lbs). Use the safety belt Lower anchors (1) are metal bars the child restraint during driving or in alone instead of the LATCH built into the vehicle. There are two a crash. anchorage system once the lower anchors for each LATCH combined weight is more than seating position that will 29.5 kg (65 lbs). accommodate a child restraint with lower attachments (2). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (45,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-45

The child restraint may have a Lower Anchor and Top Tether single tether (3) or a dual tether (4). Anchor Locations Either will have a single attachment (2) to secure the top tether to the anchor. Some child restraints that have a top tether are designed for use with To assist in locating the lower or without the top tether being anchors, each seating position with attached. Others require the top lower anchors has two labels, near tether always to be attached. In the crease between the seatback Canada, the law requires that and the seat cushion. forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for your child restraint. I (Top Tether Anchor): Seating positions with top tether anchors. H (Lower Anchor): Seating To assist in locating the top tether positions with two lower anchors. anchors, the top tether anchor symbol is on the trim near the anchor. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (46,1) 6014813) - 2014 - crc - 10/22/13

3-46 Seats and Restraints

According to accident statistics, children and infants are safer when { Warning properly restrained in a child restraint system or infant restraint Do not attach more than one child system secured in a rear seating restraint to a single anchor. position. See Where to Put the Attaching more than one child Restraint on page 3-42 for restraint to a single anchor could additional information. cause the anchor or attachment to come loose or even break Securing a Child Restraint during a crash. A child or others Designed for the LATCH could be injured. To reduce the System risk of serious or fatal injuries during a crash, attach only one The top tether anchors are on the child restraint per anchor. back of the rear seatbacks. Be sure { Warning to use an anchor on the same side If a LATCH-type child restraint is of the vehicle as the seating not attached to anchors, the child position where the child restraint will restraint will not be able to protect { Warning be placed. the child correctly. In a crash, the Children can be seriously injured Do not secure a child restraint in a child could be seriously injured or or strangled if a shoulder belt is position without a top tether anchor killed. Install a LATCH-type child wrapped around their neck and if a national or local law requires restraint properly using the the safety belt continues to that the top tether be attached, or if anchors, or use the vehicle safety tighten. Buckle any unused safety the instructions that come with the belts to secure the restraint, belts behind the child restraint so child restraint say that the top tether following the instructions that children cannot reach them. Pull must be attached. came with the child restraint and the shoulder belt all the way out the instructions in this manual. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (47,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-47

If you need to secure more than one 1.1. Find the lower anchors for Warning (Continued) child restraint in the rear seat, see the desired seating Where to Put the Restraint on position. of the retractor to set the lock, page 3-42. if the vehicle has one, after the 1.2. Put the child restraint on child restraint has been installed. This system is designed to make the seat. installation of child restraints easier. When installing a When using lower anchors, do not rear-facing child restraint, it use the vehicle's safety belts. may be necessary to move { Caution Instead use the vehicle's anchors the front seat forward to and child restraint attachments to properly install the child Do not let the LATCH secure the restraints. Some restraint per the child attachments rub against the restraints also use another vehicle restraint manufacturer vehicle’s safety belts. This may anchor to secure a top tether. instructions. See Seat damage these parts. If necessary, 1. Attach and tighten the lower Adjustment on page 3-3. move buckled safety belts to attachments to the lower 1.3. Attach and tighten the lower avoid rubbing the LATCH anchors. If the child restraint attachments. attachments on the child does not have lower restraint to the lower Do not fold the empty rear seat attachments or the desired anchors. with a safety belt buckled. This seating position does not have 2. If the child restraint manufacturer could damage the safety belt or lower anchors, secure the child recommends that the top tether the seat. Unbuckle and return the restraint with the top tether and be attached, attach and tighten safety belt to its stowed position, the safety belts. Refer to your child restraint manufacturer the top tether to the top tether before folding the seat. instructions and the instructions anchor, if equipped. Refer to the in this manual. child restraint instructions and the following steps: 2.1. Find the top tether anchor. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (48,1) 6014813) - 2014 - crc - 10/22/13

3-48 Seats and Restraints

2.2. Remove the cargo cover If the position you are using before installing the top does not have a head tether. Place the cargo restraint and you are using cover on the floor of the a single tether, route the cargo area. The cargo tether over the seatback. cover should remain off while the top tether is in use. 2.3. Route, attach, and tighten the top tether according to If the position you are using your child restraint has an adjustable head instructions and the restraint and you are using following instructions: a single tether, raise the head restraint and route the tether under the head If the position you are using restraint and in between the does not have a head head restraint posts. restraint and you are using a dual tether, route the tether over the seatback. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (49,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-49

If the position you are using Securing Child Restraints has an adjustable head Warning (Continued) restraint and you are using (Rear Seat) a dual tether, raise the head secure the child restraint, When securing a child restraint in a restraint and route the resulting in serious injury or even rear seating position, study the tether under the head death in a crash. To help make instructions that came with the child restraint and around the sure the LATCH system is restraint to make sure it is head restraint posts. working properly after a crash, compatible with this vehicle. see your dealer to have the 3. Before placing a child in the system inspected and any If the child restraint has the LATCH child restraint, make sure it is system, see Lower Anchors and necessary replacements made as securely held in place. To check, Tethers for Children (LATCH soon as possible. grasp the child restraint at the System) on page 3-43 for how and LATCH path and attempt to where to install the child restraint move it side to side and back If the vehicle has the LATCH system using LATCH. If a child restraint is and forth. There should be no and it was being used during a secured in the vehicle using a more than 2.5 cm (1 in) of crash, new LATCH system parts safety belt and it uses a top tether, movement for proper installation. may be needed. see Lower Anchors and Tethers for Children (LATCH System) on New parts and repairs may be Replacing LATCH System necessary even if the LATCH page 3-43 for top tether anchor Parts After a Crash system was not being used at the locations. time of the crash. Do not secure a child seat in a { Warning position without a top tether anchor if a national or local law requires A crash can damage the LATCH that the top tether be anchored, or if system in the vehicle. A damaged the instructions that come with the LATCH system may not properly child restraint say that the top strap must be anchored. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (50,1) 6014813) - 2014 - crc - 10/22/13

3-50 Seats and Restraints

In Canada, the law requires that forward to properly install the 3. Push the latch plate into the forward-facing child restraints have child restraint per the child buckle until it clicks. a top tether, and that the tether be restraint manufacturer Position the release button on attached. instructions. the buckle so that the safety belt If the child restraint does not have 2. Pick up the latch plate, and run could be quickly unbuckled if the LATCH system, you will be the lap and shoulder portions of necessary. using the safety belt to secure the the vehicle's safety belt through child restraint in this position. Be or around the restraint. The child sure to follow the instructions that restraint instructions will show came with the child restraint. Secure you how. the child in the child restraint when and as the instructions say. If more than one child restraint needs to be installed in the rear seat, be sure to read Where to Put the Restraint on page 3-42. 1. Put the child restraint on the seat. For outboard second row seating 4. Pull the shoulder belt all the way positions, remove the safety belt out of the retractor to set the from the guide. Do not secure lock. When the retractor lock is the child restraint with the safety set, the belt can be tightened but belt routed through the guide. not pulled out of the retractor. When installing a rear-facing child restraint, it may be necessary to move the front seat Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (51,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-51

6. If the child restraint has a top Securing Child Restraints tether, follow the child restraint manufacturer's instructions (Front Passenger regarding the use of the top Position) tether. See Lower Anchors and This vehicle has airbags. A rear Tethers for Children (LATCH seat is a safer place to secure a System) on page 3-43 for more forward-facing child restraint. See information. Where to Put the Restraint on 7. Before placing a child in the page 3-42. child restraint, make sure it is In addition, the vehicle has a securely held in place. To check, passenger sensing system which is grasp the child restraint at the designed to turn off the front 5. To tighten the belt, push down safety belt path and attempt to outboard passenger frontal airbag on the child restraint, pull the move it side to side and back and knee airbag (if equipped) under shoulder portion of the belt to and forth. When the child certain conditions. See Passenger tighten the lap portion of the belt, restraint is properly installed, Sensing System on page 3-30 and and feed the shoulder belt back there should be no more than Passenger Airbag Status Indicator into the retractor. When installing 2.5 cm (1 in) of movement. on page 5-11 for more information, a forward-facing child restraint, it To remove the child restraint, including important safety may be helpful to use your knee unbuckle the vehicle safety belt and information. to push down on the child let it return to the stowed position. restraint as you tighten the belt. Never put a rear-facing child seat in If the top tether is attached to a top the front. This is because the risk to Try to pull the belt out of the tether anchor, disconnect it. the rear-facing child is so great, retractor to make sure the if the airbag deploys. retractor is locked. If the retractor is not locked, repeat Steps 4 and 5. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (52,1) 6014813) - 2014 - crc - 10/22/13

3-52 Seats and Restraints

Do not secure a child seat in a { Warning Warning (Continued) position without a top tether anchor if a national or local law requires A child in a rear-facing child Secure rear-facing child restraints that the top tether be anchored, or if restraint can be seriously injured in a rear seat, even if the airbag the instructions that come with the or killed if the right front is off. If you secure a child restraint say that the top strap passenger airbag inflates. This is forward-facing child restraint in must be anchored. because the back of the the right front seat, always move rear-facing child restraint would the front passenger seat as far In Canada, the law requires that forward-facing child restraints have be very close to the inflating back as it will go. It is better to a top tether, and that the tether be airbag. A child in a forward-facing secure the child restraint in a attached. child restraint can be seriously rear seat. You will be using the lap-shoulder injured or killed if the right front See Passenger Sensing System passenger airbag inflates and the belt to secure the child restraint in on page 3-30 for additional this position. Follow the instructions passenger seat is in a forward information. position. that came with the child restraint. 1. Move the seat as far back as it Even if the passenger sensing If the child restraint has the LATCH system has turned off the right will go before securing the system, see Lower Anchors and forward-facing child restraint. front passenger frontal airbag, no Tethers for Children (LATCH system is fail-safe. No one can System) on page 3-43 for how and When the passenger sensing guarantee that an airbag will not where to install the child restraint system has turned off the front deploy under some unusual using LATCH. If a child restraint is outboard passenger frontal circumstance, even though it is secured using a safety belt and it airbag and knee airbag (if turned off. uses a top tether, see Lower equipped), the off indicator on the passenger airbag status (Continued) Anchors and Tethers for Children (LATCH System) on page 3-43 for indicator should light and stay lit top tether anchor locations. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (53,1) 6014813) - 2014 - crc - 10/22/13

Seats and Restraints 3-53

when the vehicle is started. See 4. Push the latch plate into the Passenger Airbag Status buckle until it clicks. Indicator on page 5-11. Position the release button on 2. Put the child restraint on the buckle, so that the safety the seat. belt could be quickly unbuckled 3. Pick up the latch plate, and run if necessary. the lap and shoulder portions of the vehicle's safety belt through or around the restraint. The child restraint instructions will show you how. 6. To tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten the lap portion of the belt, and feed the shoulder belt back into the retractor. When installing a forward-facing child restraint, it may be helpful to use your knee 5. Pull the shoulder belt all the way out of the retractor to set the to push down on the child restraint as you tighten the belt. lock. When the retractor lock is set, the belt can be tightened but Try to pull the belt out of the not pulled out of the retractor. retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 5 and 6. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (54,1) 6014813) - 2014 - crc - 10/22/13

3-54 Seats and Restraints

7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the safety belt path and attempt to move it side to side and back and forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. If the front outboard passenger frontal airbag and knee airbag (if equipped) are off, the off indicator in the passenger airbag status indicator will come on and stay on when the vehicle is started. If a child restraint has been installed and the on indicator is lit, see “If the On Indicator Is Lit for a Child Restraint” under Passenger Sensing System on page 3-30. To remove the child restraint, unbuckle the vehicle safety belt and let it return to the stowed position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Storage 4-1

Storage Storage Compartments Storage Compartments Storage Compartments ...... 4-1 { Warning Instrument Panel Storage . . . . . 4-1 Cupholders ...... 4-2 Do not store heavy or sharp Sunglasses Storage ...... 4-2 objects in storage compartments. Underseat Storage ...... 4-2 In a crash, these objects may Center Console Storage ...... 4-3 cause the cover to open and could result in injury. Additional Storage Features Cargo Cover ...... 4-3 Push the button to open. Cargo Instrument Panel Storage System ...... 4-3 Convenience Net ...... 4-4 Warning Triangle ...... 4-4 First Aid Kit ...... 4-5 Roof Rack System Roof Rack System ...... 4-5

Pull the handle to open. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

4-2 Storage

Cupholders Sunglasses Storage Underseat Storage

If equipped, pull the rear seat If equipped, the sunglasses storage If equipped, there is storage under armrest down to access. is over the driver door. the front passenger seat. Lift the end of the tray and pull it forward to open. Push it in toward the seat to close. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Storage 4-3

Center Console Storage Additional Storage Cargo Management Features System This vehicle has a cargo Cargo Cover management system in the rear.

For vehicles with center console storage, push the button and slide rearward to open.

If equipped, use the cargo cover to Pull the handle to lift. cover items in the rear of the vehicle. To install, hang the loops on the liftgate anchors. Do not place objects on the cargo cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

4-4 Storage

Convenience Net Warning Triangle

Fold the load floor. Place the hook from the load floor inside the hook on the side trim. The vehicle may have a If equipped, the warning triangle is convenience net. stowed in the rear storage The net is used to store small loads compartment. and should not be used for heavy loads. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Storage 4-5

First Aid Kit Roof Rack System For vehicles with a roof rack, the rack can be used to load items. For roof racks that do not have { Warning crossrails included, GM Certified crossrails can be purchased as an If something is carried on top of accessory. See your dealer for the vehicle that is longer or wider additional information. than the roof rack — like paneling, plywood, or a mattress — the { Caution wind can catch it while the vehicle is being driven. The item being Loading cargo on the roof rack carried could be violently torn off, that weighs more than 75 kg and this could cause a collision (165 lb) or hangs over the rear or and damage the vehicle. Never sides of the vehicle may damage carry something longer or wider the vehicle. Load cargo so that it If equipped, the first aid kit is than the roof rack on top of the rests evenly between the stowed in the side rear storage vehicle unless using a GM crossrails, making sure to fasten compartment. certified accessory carrier. cargo securely. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

4-6 Storage

To prevent damage or loss of cargo when driving, check to make sure crossrails and cargo are securely fastened. Loading cargo on the roof rack will make the vehicle’s center of gravity higher. Avoid high speeds, sudden starts, sharp turns, sudden braking, or abrupt maneuvers; otherwise it may result in loss of control. If driving for a long distance, on rough roads, or at high speeds, occasionally stop the vehicle to make sure the cargo remains in its place. Do not exceed the maximum vehicle capacity when loading the vehicle. See Vehicle Load Limits on page 9-10. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-1

Instruments and Safety Belt Reminders ...... 5-10 Front Fog Lamp Light ...... 5-20 Airbag Readiness Light ...... 5-11 Lamps On Reminder ...... 5-20 Controls Passenger Airbag Status Cruise Control Light ...... 5-21 Indicator ...... 5-11 Charging System Light ...... 5-12 Information Displays Controls Malfunction Driver Information Steering Wheel Adjustment . . . 5-2 Indicator Lamp ...... 5-13 Center (DIC) ...... 5-21 Steering Wheel Controls ...... 5-2 Brake System Warning Vehicle Messages Heated Steering Wheel ...... 5-2 Light ...... 5-15 Horn ...... 5-2 Vehicle Messages ...... 5-24 Antilock Brake System (ABS) Battery Voltage and Charging Windshield Wiper/Washer . . . . . 5-2 Warning Light ...... 5-16 Rear Window Wiper/ Messages ...... 5-24 Warning Brake System Messages . . . . 5-25 Washer ...... 5-4 Light ...... 5-16 Compass ...... 5-4 Door Ajar Messages ...... 5-25 Lane Departure Warning Engine Cooling System Clock ...... 5-5 (LDW) Light ...... 5-17 Power Outlets ...... 5-5 Messages ...... 5-25 Vehicle Ahead Indicator ...... 5-17 Engine Oil Messages ...... 5-25 Traction Off Light ...... 5-17 Warning Lights, Gauges, and ® Engine Power Messages . . . . 5-26 StabiliTrak OFF Light ...... 5-17 Fuel System Messages ...... 5-26 Indicators Traction Control System Warning Lights, Gauges, and ® Object Detection System (TCS)/StabiliTrak Light . . . . 5-18 Messages ...... 5-26 Indicators ...... 5-7 Tire Pressure Light ...... 5-18 Instrument Cluster ...... 5-8 Ride Control System Engine Oil Pressure Light . . . . 5-19 Messages ...... 5-28 ...... 5-9 Low Fuel Warning Light ...... 5-19 ...... 5-9 Tire Messages ...... 5-28 Immobilizer Light ...... 5-19 Transmission Messages . . . . . 5-29 Trip Odometer ...... 5-9 High-Beam On Light ...... 5-20 ...... 5-9 Daytime Running Lamps Vehicle Personalization Fuel Gauge ...... 5-9 (DRL) Indicator Light ...... 5-20 Vehicle Personalization ...... 5-29 Engine Coolant Temperature Gauge ...... 5-10 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

5-2 Instruments and Controls

Controls Do not adjust the steering wheel ( (Heated Steering Wheel): For while driving. vehicles with a heated steering Steering Wheel wheel, press to turn it on or off. Steering Wheel Controls A light on the button displays when Adjustment The infotainment system can be the feature is turned on. operated by using the steering The steering wheel takes about wheel controls. See "Steering three minutes to start heating. Wheel Controls" in the infotainment manual. Horn Heated Steering Wheel Press a on the steering wheel pad to sound the horn. Windshield Wiper/Washer

To adjust the steering wheel: 1. Pull the lever down. 2. Move the steering wheel up or down. The windshield wiper/washer lever is on the right side of the steering 3. Pull or push the steering wheel column. closer or away from you. 4. Lift the lever up to lock the steering wheel in place. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-3

Move the lever to one of the continue until the lever is released Heavy snow or ice can overload the following positions: or the maximum wash time is wiper motor. A circuit breaker will HI: Use for fast wipes. reached. When the windshield wiper stop the motor until it cools down. lever is released, additional wipes LO: Use for slow wipes. may occur depending on how long Rainsense™ the windshield washer had been If equipped with Rainsense, a rain activated. See Washer Fluid on sensor detects the amount of water page 10-17 for information on filling on the windshield and controls the the windshield washer fluid frequency of the windshield wiper. reservoir. INT (Rainsense Wipe Sensitivity Control): Move the windshield { Warning wiper lever to INT. Turn the x INT INT (Intermittent Wipes): Move In freezing weather, do not use band on the wiper lever to adjust the the lever up to INT for intermittent the washer until the windshield is sensitivity. wipes, then turn the x INT band warmed. Otherwise the washer up for more frequent wipes or down fluid can form ice on the for less frequent wipes. windshield, blocking your vision. OFF: Use to turn the wipers off. 8 Clear snow and ice from the wiper (Mist): For a single wipe, briefly blades before using them. If frozen move the wiper lever down. For to the windshield, carefully loosen or several wipes, hold the wiper . Turn the band up for more thaw them. Damaged wiper blades sensitivity to moisture. lever down. should be replaced. See Wiper b (Windshield Washer): Pull the Blade Replacement on page 10-22. . Turn the band down for less windshield wiper lever toward you to sensitivity to moisture. spray windshield washer fluid and activate the wipers. The wipers will Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

5-4 Instruments and Controls

. Move the windshield wiper lever INT (Intermittent Rear Wipes): The windshield washer reservoir is out of the INT position to Press the lower portion of the button used for the windshield and the rear deactivate Rainsense. to set a delay between wipes. window. Check the fluid level in the Keep the sensor free from debris to m = REAR (Rear Washer): Push reservoir if either washer is not allow for best system performance. the windshield wiper lever forward working. See Washer Fluid on to spray washer fluid on the rear page 10-17. Rear Window Wiper/ window. The lever returns to its Washer starting position when released. Compass The vehicle may have a compass For vehicles with the rear wiper/ Reverse Gear Wipes display in the Driver Information washer, the controls are on the end If the rear wiper control is off, the Center (DIC). of the windshield wiper lever. rear wiper will automatically operate continuously when the shift lever is Setting the Compass Zone in R (Reverse), and the front Under certain circumstances, such windshield wiper is performing low as during a long trip or moving to a or high speed wipes. If the rear new area, the compass zone will wiper control is off, the shift lever is need to be reset. If the compass is in R (Reverse), and the front not set to the correct zone, it may windshield wiper is performing give false readings. The compass interval wipes, then the rear wiper zone should be set to the area in ON: Press the upper portion of the automatically performs interval which the vehicle is currently button for continuous rear window wipes. traveling. wipes. This feature can be changed. See Use the DIC buttons to set the OFF: The rear wiper turns off when Vehicle Personalization on compass zone: the button is returned to the middle page 5-29. position. 1. While the vehicle is in P (Park), press the MENU button to display the DIC menu. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-5

2. Press and hold SET/CLR while Clock If auto timing is set, the time the Set Area display is active. displayed on the clock may not The infotainment system controls update immediately when driving are used to access the time and into a new time zone. date settings through the menu system. See “Using the System” in Setting the 12/24 Hour Format the infotainment manual. 1. Press the CONFIG button and Setting the Clock select Time and Date or press H. To set the time and date: 2. Select Set Time Format. 1. Press the CONFIG button and then turn the TUNE/MENU knob 3. Turn the TUNE/MENU knob to to select Time and Date or highlight the 12 hour or 24 hour press H. display format. 2. Select the desired feature. 4. Press the TUNE/MENU knob to 3. Find the vehicle's current select display format. location and zone number on the 3. Turn the TUNE/MENU knob to map. Zones 1 through 15 are adjust the highlighted number. Power Outlets available. 4. Press the TUNE/MENU knob to The accessory power outlets can be 4. Use w x to change to the select the next number. used to plug in electrical equipment, correct zone number. 5. To save and return to the Time such as a cell phone or MP3 player. / 5. Press SET/CLR to confirm the and Date menu, press BACK There is one accessory power outlet setting. at any time or press the TUNE/ on the center stack below the MENU knob after adjusting the climate control. This outlet is value. powered when the key is in ON/ RUN or ACC/ACCESSORY, or until 6. Repeat steps 2–5 for the remaining feature. the driver door is opened within Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

5-6 Instruments and Controls

10 minutes of turning off the vehicle. See Retained Accessory Power { Caution (RAP) on page 9-19. Hanging from the power outlet can cause { Caution damage not covered by the Leaving electrical equipment vehicle warranty. The power plugged in for an extended period outlets are designed for of time while the vehicle is off will accessory power plugs only, such drain the battery. Always unplug as cell phone charge cords. electrical equipment when not in use and do not plug in equipment Power Outlet 120 Volt that exceeds the maximum Alternating Current An indicator light on the outlet turns 20 amp rating. If equipped, this power outlet is on on to show it is in use. The light the rear of the center console. It can comes on when the ignition is in Certain electrical accessories may be used to plug in electrical ON/RUN and equipment requiring not be compatible with the equipment that uses a maximum less than 150 watts is plugged into accessory power outlet and could limit of 150 watts. the outlet, and no system fault is overload vehicle or adapter fuses. detected. If a problem is experienced, see The indicator light does not come on your dealer. when the ignition is in LOCK/OFF or When adding electrical equipment, if the equipment is not fully seated be sure to follow the installation into the outlet. instructions included with the equipment. See Add-On Electrical Equipment on page 9-46. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-7

If equipment is connected using Warning Lights, Gauges can indicate when there more than 150 watts or a system could be a problem with a vehicle fault is detected, a protection circuit Gauges, and function. Often gauges and warning shuts off the power supply and the lights work together to indicate a indicator light turns off. To reset the Indicators problem with the vehicle. circuit, unplug the item and plug it Warning lights and gauges can When one of the warning lights back in or turn the Retained signal that something is wrong comes on and stays on while Accessory Power (RAP) off and before it becomes serious enough driving, or when one of the gauges then back on. See Retained to cause an expensive repair or shows there may be a problem, Accessory Power (RAP) on replacement. Paying attention to the check the section that explains what page 9-19. The power restarts when warning lights and gauges could to do. Follow this manual's advice. equipment using 150 watts or less is prevent injury. Waiting to do repairs can be costly plugged into the outlet and a system Warning lights come on when there and even dangerous. fault is not detected. could be a problem with a vehicle The power outlet is not designed for function. Some warning lights come and may not work properly, if the on briefly when the engine is started following are plugged in: to indicate they are working. . Equipment with high initial peak wattage such as: compressor-driven refrigerators and electric power tools. . Other equipment requiring an extremely stable power supply such as: microcomputer-controlled electric blankets, touch sensor lamps, etc. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

5-8 Instruments and Controls

Instrument Cluster

English Shown, Metric Similar Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-9

Speedometer Fuel Gauge The fuel gauge indicates about how much fuel is left when the ignition is The speedometer shows the vehicle turned to ON/RUN. speed in both kilometers per hour (km/h) and miles per hour (mph). When the tank nears empty, the low fuel warning light will come on. Odometer There is still a little fuel left, but the vehicle's fuel tank should be filled The odometer shows how far the soon. See Low Fuel Warning Light vehicle has been driven, in either on page 5-19 for more information. kilometers or miles. An arrow on the fuel gauge indicates on which side of the Trip Odometer vehicle the fuel door is located. The trip odometer can show how far Here are four things that some the vehicle has been driven since Metric owners ask about. None of these the trip odometer was last reset. show a problem with the fuel gauge: The trip odometer is accessed and . At the service station, the gas reset through the Driver Information pump shuts off before the gauge Center (DIC). See Driver reads full. Information Center (DIC) on page 5-21. . It takes a little more or less fuel to fill up than the gauge Tachometer indicated. For example, the gauge may have indicated the The tachometer displays the engine tank was half full, but it actually speed in revolutions per took a little more or less than minute (rpm). half the tank's capacity to fill the tank. English Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

5-10 Instruments and Controls

. The indicator moves a little when Safety Belt Reminders turning a corner or speeding up. . The gauge goes back to empty Driver Safety Belt Reminder when the ignition is turned off. Light There is a driver safety belt Engine Coolant reminder light on the instrument Temperature Gauge cluster.

English This gauge shows the engine coolant temperature. When the vehicle is started, this If the indicator needle moves to the light flashes and a chime may come hot side of the gauge toward the on to remind the driver to fasten shaded area, the engine is too hot. their safety belt. Then the light stays on solid until the belt is buckled. If the vehicle has been operated This cycle may continue several Metric under normal driving conditions, pull times if the driver remains or off the road, stop the vehicle, and becomes unbuckled while the turn off the engine as soon as vehicle is moving. possible. If the driver safety belt is buckled, neither the light nor the chime comes on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (11,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-11

Passenger Safety Belt as a briefcase, handbag, grocery The airbag readiness light comes on Reminder Light bag, laptop, or other electronic for several seconds when the device. To turn off the warning light vehicle is started. If the light does The vehicle may also have a and/or chime, remove the object not come on then, have it fixed passenger safety belt reminder light. from the seat or buckle the immediately. safety belt. { Warning Airbag Readiness Light If the airbag readiness light stays This light shows if there is an on after the vehicle is started or electrical problem with the airbag system. The system check includes comes on while driving, it means the airbag sensor(s), passenger the airbag system might not be When the vehicle is started, this working properly. The airbags in light flashes and a chime may come sensing system (if equipped), the pretensioners, the airbag modules, the vehicle might not inflate in a on to remind passengers to fasten crash, or they could even inflate their safety belt. Then the light stays the wiring, and the crash sensing without a crash. To help avoid on solid until the belt is buckled. and diagnostic module. For more information on the airbag system, injury, have the vehicle serviced This cycle continues several times if see Airbag System on page 3-23. right away. the front passenger remains or becomes unbuckled while the vehicle is moving. Passenger Airbag Status If the front passenger safety belt is Indicator buckled, neither the chime nor the The vehicle has a passenger light comes on. sensing system. See Passenger The front passenger safety belt Sensing System on page 3-30 for warning light and chime may turn on if an object is put on the seat such Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (12,1) 6014813) - 2014 - crc - 10/22/13

5-12 Instruments and Controls

important safety information. The know the status of the front instrument panel has a passenger outboard passenger frontal airbag { Warning airbag status indicator. and knee airbag (if equipped). If the airbag readiness light ever If the word ON or the on symbol is comes on and stays on, it means lit on the passenger airbag status that something may be wrong indicator, it means that the front with the airbag system. To help outboard passenger frontal airbag avoid injury to yourself or others, and knee airbag (if equipped) are have the vehicle serviced right allowed to inflate. away. See Airbag Readiness United States If the word OFF or the off symbol is Light on page 5-11 for more lit on the passenger airbag status information, including important indicator, it means that the safety information. passenger sensing system has turned off the front outboard passenger frontal airbag and Charging System Light passenger knee airbag (if equipped). Canada and Mexico If, after several seconds, both status When the vehicle is started, the indicator lights remain on, or if there passenger airbag status indicator are no lights at all, there may be a will light ON and OFF, or the symbol problem with the lights or the for on and off, for several seconds passenger sensing system. See as a system check. Then, after your dealer for service. This light will come on briefly when several seconds, the status the ignition is turned on, and the indicator will light either ON or OFF, engine is not running, as a check to or the on or off symbol to let you show it is working. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (13,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-13

It should go out when the engine is started. If it stays on, or comes on Caution (Continued) while driving, there may be a problem with the electrical charging the vehicle fuel economy might system. Have it checked by your not be as good, and the engine dealer. Driving while this light is on might not run as smoothly. This could lead to costly repairs that could drain the battery. If a short If the malfunction indicator lamp might not be covered by the distance must be driven with the comes on while the engine is vehicle warranty. light on, turn off all accessories, running, this indicates that the OBD such as the radio and air II system has detected a problem conditioner, to help reduce the drain and diagnosis and service might be on the battery. required. { Caution Malfunction Malfunctions often are indicated by the system before any problem is Modifications made to the engine, Indicator Lamp apparent. Being aware of the light transmission, exhaust, intake, A computer system called OBD II can prevent more serious damage or fuel system of the vehicle or (On-Board Diagnostics-Second to the vehicle. This system also the replacement of the original Generation) monitors the operation assists the service technician in tires with other than those of the of the vehicle to ensure emissions correctly diagnosing any same Tire Performance Criteria are at acceptable levels, helping to malfunction. (TPC) can affect the vehicle's maintain a clean environment. The emission controls and can cause malfunction indicator lamp comes { Caution this light to come on. on when the vehicle is placed in Modifications to these systems ON/RUN, as a check to show it is If the vehicle is continually driven could lead to costly repairs not working. If it does not, have the with this light on, the emission covered by the vehicle warranty. vehicle serviced by your dealer. See controls might not work as well, This could also result in a failure Ignition Positions on page 9-14 for (Continued) (Continued) more information. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (14,1) 6014813) - 2014 - crc - 10/22/13

5-14 Instruments and Controls

follow the previous steps and see stalling when the vehicle is Caution (Continued) your dealer for service as soon as changed into gear, misfiring, possible. hesitation on acceleration, to pass a required Emission or stumbling on acceleration. Inspection/Maintenance test. See Light On Steady: An emission control system malfunction has These conditions might go away Accessories and Modifications on once the engine is warmed up. page 10-2. been detected on the vehicle. Diagnosis and service might be If one or more of these conditions required. occurs, change the fuel used. This light comes on during a It may require at least one full tank malfunction in one of two ways: The following may correct an emission control system of the proper fuel to turn the light off. Light Flashing: A misfire condition malfunction: See Recommended Fuel on has been detected. A misfire . page 9-42. increases vehicle emissions and Check that the fuel cap is fully could damage the emission control installed. See Filling the Tank on If none of the above have made the system on the vehicle. Diagnosis page 9-43. The diagnostic light turn off, your dealer can check and service might be required. system can determine if the fuel the vehicle. The dealer has the cap has been left off or proper test equipment and To prevent more serious damage to improperly installed. A loose or diagnostic tools to fix any the vehicle: missing fuel cap allows fuel to mechanical or electrical problems . Reduce vehicle speed. evaporate into the atmosphere. that might have developed. A few driving trips with the cap . Avoid hard accelerations. properly installed should turn the Emissions Inspection and . Avoid steep uphill grades. light off. Maintenance Programs If the light continues to flash, find a . Check that good quality fuel is Depending on where you live, your safe place to stop and park the used. Poor fuel quality causes vehicle may be required to vehicle. Turn the vehicle off, wait at the engine not to run as participate in an emission control least 10 seconds, and restart the efficiently as designed and may system inspection and maintenance engine. If the light is still flashing, cause stalling after start-up, program. For the inspection, the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (15,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-15

emission system test equipment will systems have not been likely connect to the vehicle's Data completely diagnosed. The Link Connector (DLC). vehicle would be considered not ready for inspection. This can happen if the 12-volt battery has recently been replaced or run down. The diagnostic system is Metric English designed to evaluate critical emission control systems during The brake indicator light should normal driving. This can take come on briefly as the engine is several days of routine driving. started. If it does not come on have The DLC is under the instrument If this has been done and the the vehicle serviced by your dealer. panel to the left of the steering vehicle still does not pass the When the ignition is on, the brake wheel. See your dealer if assistance inspection for lack of OBD II is needed. system warning light comes on system readiness, your dealer when the is set. The The vehicle may not pass can prepare the vehicle for light stays on if the parking brake inspection if: inspection. does not fully release. If it stays on . The malfunction indicator lamp is after the parking brake is fully on with the engine running, or if Brake System Warning released, there is a brake problem. the light does not come on when Light Have the brake system inspected the ignition is turned to ON/RUN immediately. The vehicle brake system consists while the engine is off. See your of two hydraulic circuits. If one dealer for assistance in verifying circuit is not working, the remaining proper operation of the circuit can still work to stop the malfunction indicator lamp. vehicle. For normal braking . The OBD II (On-Board performance, both circuits need to Diagnostics) system determines be working that critical emission control Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (16,1) 6014813) - 2014 - crc - 10/22/13

5-16 Instruments and Controls

Antilock Brake System problem with the regular brakes. { Warning See Brake System Warning Light on (ABS) Warning Light page 5-15. The brake system might not be working properly if the brake The ABS warning light will come on system warning light is on. briefly when the ignition is turned to Driving with the brake system ON/RUN. This is normal. If the light warning light on can lead to a does not come on then, have it fixed crash. If the light is still on after so it will be ready to warn if there is a problem. the vehicle has been pulled off the road and carefully stopped, This light comes on briefly when the have the vehicle towed for engine is started. Power Steering Warning Light service. If the light stays on, turn the ignition to LOCK/OFF or if the light comes If the light comes on while driving, a on, stop as soon as possible and chime sounds. Pull off the road and turn the ignition off. Then start the stop. The pedal might be harder to engine again to reset the system. push or go closer to the floor. If the light still stays on, or comes It might also take longer to stop. on again while driving, the vehicle If the light is still on, have the needs service. See your dealer. vehicle towed for service. See If the regular brake system warning This light comes on briefly when the Towing the Vehicle on page 10-65. light is not on, the brakes will still ignition is turned to ON/RUN as a work, but the antilock brakes will not check to show it is working. work. If the regular brake system If it does not come on have the warning light is also on, the antilock vehicle serviced by your dealer. brakes will not work and there is a Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (17,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-17

If this light stays on, or comes on See Lane Departure Warning (LDW) dealer. If the system is working while driving, the system may not be on page 9-40. normally, the indicator light then working. If this happens, see your turns off. dealer for service. Vehicle Ahead Indicator The traction off light comes on when the Traction Control System (TCS) Lane Departure Warning has been turned off by pressing and (LDW) Light releasing the TCS/StabiliTrak button. This light and the StabiliTrak OFF light come on when StabiliTrak is turned off. If available, this light displays green when a vehicle is detected ahead. If the TCS is off, wheel spin is not limited. Adjust driving accordingly. See Forward Collision Alert (FCA) If equipped, this light briefly comes System on page 9-32. See Traction Control/Electronic on while starting the vehicle. Stability Control on page 9-28. If it does not, have the vehicle Traction Off Light ® serviced by your dealer. If the StabiliTrak OFF Light system is working normally, the indicator light then turns off. This light comes on green when the system is on and ready to operate. When the system determines that the vehicle is leaving its lane without using the turn signal, this This light comes on briefly while light will change to amber and flash. starting the engine. If it does not, have the vehicle serviced by your Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (18,1) 6014813) - 2014 - crc - 10/22/13

5-18 Instruments and Controls

This light comes on briefly while The StabiliTrak or Traction Control For vehicles with the Tire Pressure starting the engine. If it does not, System (TCS) indicator/warning Monitor System (TPMS), this light have the vehicle serviced by your light comes on briefly when the comes on briefly when the engine is dealer. engine is started. started. It provides information This light comes on when the If the light does not come on, have about tire pressures and the TPMS. StabiliTrak system is turned off. the vehicle serviced by your dealer. When the Light Is On Steady If StabiliTrak is off, the Traction If the system is working normally, Control System (TCS) is also off. the indicator light turns off. This indicates that one or more of the tires are significantly If the StabiliTrak and TCS are off, If the light is on and not flashing, the underinflated. the system does not assist in TCS, and potentially the StabiliTrak controlling the vehicle. Turn on the system have been disabled. Stop as soon as possible, and inflate the tires to the pressure value TCS and the StabiliTrak systems If the indicator/warning light is on and the warning light turns off. shown on the Tire and Loading and flashing, the TCS and/or the Information label. See Tire Pressure See Traction Control/Electronic StabiliTrak system is actively on page 10-43. Stability Control on page 9-28. working. When the Light Flashes First and See Traction Control/Electronic Then Is On Steady Traction Control System Stability Control on page 9-28. (TCS)/StabiliTrak® Light If the light flashes for about a minute Tire Pressure Light and then stays on, there may be a problem with the TPMS. If the problem is not corrected, the light will come on at every ignition cycle. See Tire Pressure Monitor Operation on page 10-45. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (19,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-19

Engine Oil Pressure Light This light should come on briefly as This light comes on for a few the engine is started. If it does not seconds when the ignition is turned come on, have the vehicle serviced on as a check to indicate it is { Caution by your dealer. working. If it does not come on, Lack of proper engine oil If the light comes on and stays on, it have it fixed. maintenance can damage the means that oil is not flowing through The low fuel warning light comes on engine. Driving with the engine the engine properly. The vehicle and a chime sounds periodically oil low can also damage the could be low on oil and might have when the vehicle is low on fuel. The engine. The repairs would not be some other system problem. See light turns off when fuel is added to covered by the vehicle warranty. your dealer. the fuel tank. Check the oil level as soon as possible. Add oil if required, but if Low Fuel Warning Light Immobilizer Light the oil level is within the operating range and the oil pressure is still low, have the vehicle serviced. Always follow the maintenance schedule for changing engine oil.

The immobilizer light should come on briefly as the engine is started. If it does not come on, have the vehicle serviced by your dealer. If the system is working normally, Metric Shown, English Similar the indicator light turns off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (20,1) 6014813) - 2014 - crc - 10/22/13

5-20 Instruments and Controls

If the light stays on and the engine Daytime Running Lamps The light goes out when the front does not start, there could be a fog lamps are turned off. See Front problem with the immobilizer (DRL) Indicator Light Fog Lamps on page 6-4 for more system. See Immobilizer Operation information. on page 2-12. Lamps On Reminder High-Beam On Light

If equipped, this light turns on whenever the Daytime Running Lamps are in use. See Daytime Running Lamps (DRL) This light comes on when the This light comes on when the on page 6-2. exterior lamps are in use. See high-beam headlamps are in use. Exterior Lamp Controls on page 6-1. See Headlamp High/Low-Beam Front Fog Lamp Light Changer on page 6-2.

For vehicles with front fog lamps, this light comes on when the front fog lamps are in use. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (21,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-21

Cruise Control Light Information Displays The bottom of the DIC display shows the position of the shift lever and the odometer. It may also show Driver Information the direction the vehicle is driving. Center (DIC) In cold weather the DIC display may The Driver Information Center (DIC) change slowly. This is normal and displays information about the will move more quickly as the vehicle. It also displays warning vehicle's interior temperature rises. messages if a system problem is For vehicles with cruise control, the DIC Buttons cruise control light is white when the detected. See Vehicle Messages on cruise control is on and ready, and page 5-24. All messages appear in turns green when the cruise control the DIC display in the center of the is set and active. instrument cluster. The light turns off when the cruise The vehicle may also have features control is turned off. See Cruise that can be customized through the Control on page 9-30. controls on the radio. See Vehicle Personalization on page 5-29. 1. SET/CLR (Set/Clear): Press to DIC Operation and Displays set or clear the menu item when it is displayed. The DIC has different displays which can be accessed by using the 2. w / x (Band): Turn the band DIC buttons on the turn signal lever. to scroll through the menu items. The DIC displays trip, fuel, and A small marker will move across vehicle system information, and the bottom of the page as you warning messages if a system scroll through the items. This problem is detected. shows where each page is in the menu. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (22,1) 6014813) - 2014 - crc - 10/22/13

5-22 Instruments and Controls

3. MENU: Press to get to the Trip/ Digital Speedometer Fuel Economy Fuel Menu and the Vehicle The speedometer shows how fast This display shows instantaneous Information Menu. This button is the vehicle is moving in either and average fuel economy in liters also used to return to or exit the kilometers per hour (km/h) or miles per 100 kilometers (L/100 km) or last screen displayed on per hour (mph). The speedometer miles per gallon (mpg). the DIC. cannot be reset. The instantaneous fuel economy Trip/Fuel Menu Items Trip 1 and Trip 2 reflects only the current fuel economy and changes frequently as Press MENU on the turn signal These displays show the current lever until the Trip/Fuel Menu is driving conditions change. Unlike distance traveled, in either average economy, this display displayed. Use / to scroll w x kilometers (km) or miles (mi), since cannot be reset. through the following menu items: the last reset for the trip odometer. The trip odometer can be reset to Average fuel economy is . Digital Speedometer zero by pressing SET/CLR, or the calculated based on the number of . Trip 1 trip odometer reset stem in the L/100 km (mpg) recorded since the . Trip 2 cluster, while the trip odometer last time this menu item was reset. display is showing. The average fuel economy can be . Fuel Range reset by pressing SET/CLR while Fuel Range . Fuel Economy the Average Fuel Economy display This display shows the approximate is showing. . Average Vehicle Speed distance the vehicle can be driven Average Vehicle Speed . Timer without refueling. The fuel range estimate is based on an average of This display shows the average . Navigation the vehicle's fuel economy over speed of the vehicle in kilometers recent driving history and the per hour (km/h) or miles per amount of fuel remaining in the fuel hour (mph). This average is tank. Fuel range cannot be reset. calculated based on the various vehicle speeds recorded since the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (23,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-23

last reset of this value. The average Navigation Remaining Oil Life speed can be reset by pressing This display is used for the This display shows an estimate of SET/CLR while the Average Vehicle Navigation System Turn-by-Turn the oil's remaining useful life. Speed display is showing. guidance. See the infotainment If REMAINING OIL LIFE 99% is Timer manual, if the vehicle has displayed, that means 99% of the navigation, for more information. current oil life remains. This display can be used as a timer. To start the timer, press SET/CLR Vehicle Information Menu When the remaining oil life is low, while Timer is displayed. The Items the CHANGE ENGINE OIL SOON display will show the amount of time message will appear on the display. that has passed since the timer was Press MENU on the turn signal See Engine Oil Messages on last reset, not including time the lever until the Vehicle Information page 5-25. The oil should be ignition is off. Time will continue to Menu is displayed. Use w / x to changed as soon as possible. See be counted as long as the ignition is scroll through the following menu Engine Oil on page 10-7. In addition on, even if another display is being items: to the Engine Oil Life System monitoring the oil life, additional shown on the DIC. The timer will . Unit record up to 99 hours, 59 minutes, maintenance is recommended in the and 59 seconds (99:59:59) after . Remaining Oil Life Maintenance Schedule in this which the display will return to zero. . Tire Pressure manual. See Maintenance Schedule To stop the timer, press SET/CLR on page 11-2 for more information. Unit briefly while Timer is displayed. To Remember, the Remaining Oil Life reset the timer to zero, press and Move / to switch between display must be reset after each oil hold SET/CLR. w x metric or US when the Unit display change. It will not reset itself. Also, is active. Press SET/CLR to confirm be careful not to reset the the setting. This will change the Remaining Oil Life display displays on the cluster and DIC to accidentally at any time other than either metric or English (US) when the oil has just been changed. measurements. It cannot be reset accurately until Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (24,1) 6014813) - 2014 - crc - 10/22/13

5-24 Instruments and Controls

the next oil change. To reset the Vehicle Messages Battery Voltage and Engine Oil Life System, press SET/ CLR while the Remaining Oil Life Messages displayed on the DIC Charging Messages display is active. See Engine Oil indicate the status of the vehicle or BATTERY LOW START Life System on page 10-9. some action that may be needed to VEHICLE correct a condition. Multiple Tire Pressure messages may display one after the If this message displays, start the The display will show a vehicle with other. vehicle to prevent further draining of the battery. the approximate pressures of all The messages that do not require four tires. Tire pressure is displayed immediate action can be BATTERY SAVER ACTIVE in either kilopascal (kPa) or pounds acknowledged and cleared by This message displays when the per square inch (psi). See Tire pressing SET/CLR. The messages Pressure Monitor System on that require immediate action cannot vehicle has detected that the battery voltage is dropping beyond a page 10-44 and Tire Pressure be cleared until that action is reasonable point. The battery saver Monitor Operation on page 10-45 for performed. All messages should be more information. taken seriously and clearing the system starts reducing features of messages does not correct the the vehicle that may be noticed. At Compass the point that features are disabled, problem. The vehicle has a compass display this message displays. Turn off in the DIC. See Compass on The following are some of the unnecessary accessories to allow page 5-4 for more information. vehicle messages that may be the battery to recharge. displayed depending on your vehicle content. LOW BATTERY This message is displayed when the battery voltage is low. See Battery on page 10-20. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (25,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-25

Brake System Messages Door Ajar Messages ENGINE OVERHEATED — STOP ENGINE LOW DOOR(S) OPEN This message displays and a This message is displayed when the A vehicle symbol will be displayed continuous chime sounds if the brake fluid level is low. See Brake on the DIC showing which door is engine cooling system reaches Fluid on page 10-18. open along with this message. unsafe temperatures for operation. Close the door completely. BRAKES OVERHEATED Stop and turn off the vehicle as REAR ACCESS OPEN soon as it is safe to do so to avoid This message may display if the severe damage. This message brakes are too hot. This message will display when the clears when the engine has cooled liftgate is open. Close the liftgate to a safe operating temperature. RELEASE PARKING BRAKE completely. This message is displayed if the Engine Oil Messages parking brake is applied. Release it Engine Cooling System before you attempt to drive. See Messages CHANGE ENGINE OIL SOON Parking Brake on page 9-27 for This message displays when the more information. ENGINE OVERHEATED — engine oil needs to be changed. SERVICE BRAKE ASSIST IDLE ENGINE When the engine oil is changed, be This message displays when the sure to reset the Oil Life System. This message is displayed when engine coolant temperature is too See Engine Oil Life System on there is a problem with the brake hot. Stop and allow the vehicle to page 10-9, Driver Information assist system. Take the vehicle to idle until it cools down. Center (DIC) on page 5-21, Engine your dealer. Oil on page 10-7, and Maintenance Schedule on page 11-2. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (26,1) 6014813) - 2014 - crc - 10/22/13

5-26 Instruments and Controls

ENGINE OIL HOT, IDLE If this message is on, but there is no Object Detection System ENGINE reduction in performance, proceed to your destination. The Messages This message displays when the performance may be reduced the engine oil temperature is too hot. FORWARD COLLISION next time the vehicle is driven. The ALERT OFF Stop and allow the vehicle to idle vehicle may be driven at a reduced until it cools down. speed while this message is on, but If equipped with the Forward ENGINE OIL LOW ADD OIL maximum acceleration and speed Collision Alert (FCA) system, this may be reduced. Anytime this message may display if the FCA On some vehicles, this message message stays on, the vehicle system cannot activate due to a displays when the engine oil level should be taken to your dealer for temporary condition. See Forward may be too low. Check the oil level service as soon as possible. Collision Alert (FCA) System on before filling to the recommended page 9-32. level. If the oil is not low and this Fuel System Messages message remains on, take the FRONT CAMERA BLOCKED, vehicle to your dealer for service. FUEL LEVEL LOW CLEAN WINDSHIELD See Engine Oil on page 10-7. This message displays when the This message displays when the vehicle is low on fuel. Refuel as Lane Departure Warning (LDW) and Engine Power Messages soon as possible. Forward Collision Alert (FCA) systems are disabled because the ENGINE POWER IS REDUCED TIGHTEN GAS CAP camera view is blocked and cannot This message displays when the This message displays when the operate properly. It may also vehicle's engine power is reduced. fuel cap is not on tight. Tighten the activate during heavy rain or due to Reduced engine power can affect fuel cap. road spray. To clean the system, the vehicle's ability to accelerate. clean the outside of the windshield area in front of the LDW/FCA camera sensor. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (27,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-27

LANE DEPARTURE WARNING SERVICE FRONT CAMERA SIDE BLIND ZONE ALERT OFF UNAVAILABLE If this message remains on after This message indicates that the If equipped with the Lane Departure continued driving, the vehicle needs driver has turned the Side Blind Warning (LDW) system, this service. Do not use the Lane Zone Alert (SBZA) system off. message may display if the LDW Departure Warning (LDW) and system cannot activate due to a Forward Collision Alert (FCA) SIDE DETECTION SYSTEM temporary condition. See Lane features. Take the vehicle to your UNAVAILABLE Departure Warning (LDW) on dealer. This message indicates that Side page 9-40. SERVICE PARKING ASSIST Blind Zone Alert (SBZA) and Rear Cross Traffic Alert (RCTA) are PARK ASSIST OFF This message displays if there is a disabled either because the sensor This message displays when the problem with the Ultrasonic Front is blocked and cannot detect park assist system has been turned and Rear Parking Assist (UFRPA) vehicles in the blind zone, or the off or when there is a temporary system. Do not use this system to vehicle is passing through an open condition causing the system to be help you park. See Ultrasonic area, such as the desert, where disabled. See Ultrasonic Parking Parking Assist on page 9-34. there is insufficient data for Assist on page 9-34. operation. This message may also SERVICE SIDE DETECTION activate during heavy rain or due to PARK ASSIST FAULT CLEAN SYSTEM road spray. The vehicle does not BUMPER If this message remains on after need service. For cleaning, see This message displays if snow, continued driving, the vehicle needs “Washing the Vehicle” under mud, ice, or dirt is blocking the service. Side Blind Zone Alert Exterior Care on page 10-68. sensors on the bumpers. Clean the (SBZA) and Rear Cross Traffic Alert bumpers. (RCTA) features will not work. Take the vehicle to your dealer. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (28,1) 6014813) - 2014 - crc - 10/22/13

5-28 Instruments and Controls

Ride Control System is still displayed or appears again TIRE LEARNING ACTIVE when you begin driving, the AWD This message displays when the Messages system needs service. See your system is learning new tires. See dealer. ALL WHEEL DRIVE OFF Tire Pressure Monitor Operation on If your vehicle has the All-Wheel TRACTION CONTROL OFF page 10-45. Drive (AWD) system, this message This message displays when the TIRE PRESSURE LOW ADD displays when the rear drive system Traction Control System (TCS) is AIR TO TIRE is overheating. This message turns turned off. Adjust your driving off when the rear drive system cools accordingly. On vehicles with the Tire Pressure down. If the warning message stays Monitor System (TPMS), this on for a while, you need to reset the TRACTION CONTROL ON message displays when the warning message. To reset the pressure in one or more of the This message displays when the warning message, turn the ignition vehicle's tires is low. Traction Control System (TCS) is off and then back on again. If the first turned on. See Traction Control/ The low tire pressure warning light message stays on, see your dealer Electronic Stability Control on will also come on. See Tire right away. See All-Wheel Drive on page 9-28 for more information. Pressure Light on page 5-18. page 9-25 for more information. If a tire pressure message displays, SERVICE ALL WHEEL DRIVE Tire Messages inflate the tires until the tire pressure SYSTEM SERVICE TIRE MONITOR is equal to the values shown on the Tire and Loading Information label. If your vehicle has the All-Wheel SYSTEM Drive (AWD) system, this message See Tires on page 10-35, Vehicle displays if a problem occurs with This message displays if there is a Load Limits on page 9-10, and Tire this system. If this message problem with the Tire Pressure Pressure on page 10-43. appears, stop as soon as possible Monitor System (TPMS). See Tire and turn off the vehicle. Restart the Pressure Monitor Operation on vehicle and check for the message page 10-45. on the DIC display. If the message Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (29,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-29

More than one tire pressure Vehicle Entering the Personalization message can be received at a time. Menus The DIC also shows the tire Personalization 1. Press CONFIG to access the pressure values. See Driver Use the audio system controls to Configuration Settings menu. Information Center (DIC) on access the personalization menus The key must be in the ON/RUN page 5-21. for customizing vehicle features. position. Transmission Messages The following are all possible 2. Turn the TUNE/MENU knob or personalization features. Depending outer ring to highlight the Vehicle SERVICE TRANSMISSION on the vehicle, some may not be Settings menu. This message displays if there is a available 3. Press the TUNE/MENU knob or problem with the transmission. See CONFIG (Configuration): Press to outer ring to select the menu. your dealer. access the Configuration / Settings menu. 4. Press BACK to confirm the TRANSMISSION HOT — IDLE selection and move back to the ENGINE TUNE/MENU: Press the center of last menu. the knob or outer ring for radios with This message displays and a chime navigation to enter the menus and The following list of menu items may sounds if the transmission fluid in select menu items. Turn the knob or be available: the vehicle gets hot. Driving with the outer ring to scroll through the . Languages transmission fluid temperature high menus. can cause damage to the vehicle. . Time and Date / BACK: Press to exit or move Stop the vehicle and let it idle to . Radio Settings allow the transmission to cool. This backward in a menu. . message clears when the fluid Phone Settings temperature reaches a safe level. . Display Settings . Vehicle Settings Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (30,1) 6014813) - 2014 - crc - 10/22/13

5-30 Instruments and Controls

Languages 12 hr / 24 hr Format Radio Favorites Select Language, then select from Select to set the 12/24 hour format. Select to manually set the number the available language(s). Select 12 hr or 24 hr. of favorite pages. Select 1−6. Time and Date Radio Settings Select the Time and Date menu and Select Radio Settings and the Phone Settings the following may display: following may display: Select Phone Settings and the . following may display: Set Time . Auto Volume . . Bluetooth Set Date . Maximum Startup Volume . . Return to Factory Settings 12 hr / 24 hr Format . Radio Favorites Set Time Auto Volume Bluetooth Select to manually set the time. The auto volume feature The following list of menu items may Turn TUNE/MENU knob or outer automatically adjusts the radio be available: ring to change the number, then volume to compensate for road and . Activation press the knob or outer ring to wind noise as the vehicle speeds up . Device List confirm and go to the next number. or slows down, so that the volume Set Date level is consistent. . Pair Device Select to manually set the date. Select Off, Low, Medium, or High. . Change Bluetooth Code Turn TUNE/MENU knob or outer Maximum Startup Volume Activation ring to change the number, then press the knob or outer ring to Select to manually set the startup When on, the system will allow a confirm and go to the next number. volume of the radio. Bluetooth device to connect. Turn the TUNE/MENU knob or outer Select On or Off. ring to increase or decrease the value. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (31,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-31

Device List Home Page Menu Display Off Allows the management of a Select Home Page Menu and the Select to turn the display off. Press Bluetooth device. following may display: or turn any faceplate button to turn the display on. Select Connect, Separate, . Customize or Delete. . Sort Vehicle Settings Pair Device . Restore Home Page Defaults The following list of menu items may Allows the pairing of a new be available: Customize Bluetooth device. See “Bluetooth” in . Climate and Air Quality the infotainment manual. Select what icons will be available on the Home Page. . Comfort and Convenience Change Bluetooth Code Turn the TUNE/MENU knob or outer . Collision Detection System Manually change or set the code. ring to select an icon, then press the . Lighting knob or outer ring. Return to Factory Settings . Power Door Locks Select Return to Factory Settings to Sort . Remote Lock/Unlock/Start return Bluetooth to the default This allows the first Home Page to . Return to Factory Settings? settings. be customized. See “Home Page” Select Yes or No. under “Using the System” in the Climate and Air Quality infotainment manual. Display Settings If equipped, select the Climate and Restore Home Page Defaults Air Quality menu and the following Select Display Settings and the may display: following may display: Select Restore Home Page Defaults to return the Home Page to the . Auto Fan Speed . Home Page Menu default settings. . Air Conditioning Mode . Display Off Select Yes or No . Remote Start Auto Heat Seats Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (32,1) 6014813) - 2014 - crc - 10/22/13

5-32 Instruments and Controls

. Auto Defog heater. The fan speed may slightly . Chime Volume . Auto Rear Defog increase to help prevent fogging. . Button Volume When high humidity is no longer . Auto Fan Speed detected, the system will return to Reverse Tilt Mirror This allows the selection of the its prior operation. . Auto Reverse Gear Wiper automatic fan speed. This feature Select or Deselect. Easy Exit Driver Seat sets the climate control fan speed to maintain the interior temperature. Auto Rear Defog This feature moves the seat rearward allowing the driver more Select High, Medium, or Low. When selected, this feature turns on the rear defogger at vehicle start room to exit the vehicle. Air Conditioning Mode when the interior temperature is cold Select On or Off. and fog is likely. The auto rear defog When on, the Air Conditioning will Memory Remote Recall come on when the vehicle is function can be disabled by started. pressing 1. When off, the feature If equipped, this feature recalls the driver seat and outside mirrors to can be turned on by pressing . Select On, Off, or Last Setting. 1 previously stored Remote Keyless See “Rear Window Defogger” under Remote Start Auto Heat Seats Entry (RKE) transmitter memory Climate Control Systems on positions when entering the vehicle. On vehicles with remote start and page 8-1. See Memory Seats on page 3-6. heated seats, the heated seats can Select or Deselect. be set to on or off. Select On or Off. Select On or Off. Comfort and Convenience Chime Volume If equipped, select the Comfort and Auto Defog This allows the selection of the Convenience menu and the chime volume level. When selected and high humidity is following may display: detected, the climate control system Select Normal or High. . Easy Exit Driver Seat may adjust to outside air supply and turn on the air conditioner or the . Memory Remote Recall Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (33,1) 6014813) - 2014 - crc - 10/22/13

Instruments and Controls 5-33

Button Volume Collision Detection System . Vehicle Locator Lights This allows the selection of the Select the Collision Detection Exit Lighting volume level when a button is System menu and the following may This allows the selection of how pressed. display: long the exterior lamps stay on Select Normal or High. . Park Assist when leaving the vehicle when it is dark outside. Reverse Tilt Mirror . Side Blind Zone Alert Select Off, 30 Seconds, 1 Minute, This feature tilts the outside mirrors Park Assist or 2 Minutes. when the vehicle is in R (Reverse) This allows the Ultrasonic Parking allowing the driver to view the curb Vehicle Locator Lights Assist feature, audible only, to be for parallel parking. turned on or off. This allows the headlamps, parking Select On or Off. lamps, taillamps, and most of the Press Park Assist when highlighted. interior lamps to turn on briefly when Auto Reverse Gear Wiper Select On, Off, or Towbar attached. K is pressed. Press 4. When selected, the rear wiper will Select or Deselect. intermittent wipe when the vehicle is Side Blind Zone Alert shifted into R (Reverse). When Power Door Locks deselected, the rear wiper will This allows this feature to be turned on or off. See Side Blind Zone Alert Select Power Door Locks and the continuously wipe when the vehicle following may display: is shifted into R (Reverse). (SBZA) on page 9-36. . Open Door Anti Lock Out Select or Deselect. Select On or Off. . Auto Door Unlock Lighting . Delayed Door Lock Select the Lighting menu and the following may display: . Exit Lighting Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (34,1) 6014813) - 2014 - crc - 10/22/13

5-34 Instruments and Controls

Open Door Anti Lock Out Remote Lock/Unlock/Start Remote Door Unlock When selected, this feature will Select Remote Lock/Unlock/Start This allows selection of which doors keep the driver door from locking and the following may display: will unlock when pressing K on the when the door is open. When . Remote Unlock Feedback RKE transmitter. deselected, the Delayed Door Lock menu will be available and the door . Remote Lock Feedback When set to Driver Door, the driver door will unlock the first time K is will lock as programmed through . Remote Door Unlock this menu. pressed and all doors will unlock Remote Unlock Feedback Select or Deselect. when K is pressed a second time. This allows selection of what type of When set to All Doors, all of the Auto Door Unlock feedback is given when unlocking doors will unlock at the first press This allows selection of which of the the vehicle with the RKE transmitter. of K. doors will automatically unlock when Select Flash Lights or Off. the vehicle is shifted into P (Park). Select Driver Door or All Doors. Remote Lock Feedback Select All Doors, Driver Door, Return to Factory Settings? or OFF. This allows selection of what type of Select Return to Factory Settings? feedback is given when locking the Delayed Door Lock to return all vehicle personalization vehicle with the RKE transmitter. to the default settings. When selected, this feature will Select Lights and Horn, Lights Only, Select Yes or No delay the locking of the doors after Horn Only, or Off. the last door is closed. Select or Deselect. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Lighting 6-1

Lighting Exterior Lighting . Taillamps . License Plate Lamps Exterior Lamp Controls . Instrument Panel Lights Exterior Lighting . Sidemarker Lamps Exterior Lamp Controls ...... 6-1 Headlamp High/Low-Beam ; (Parking Lamps): Turns the Changer ...... 6-2 parking lamps on together with the Flash-to-Pass ...... 6-2 following: Daytime Running . Taillamps Lamps (DRL) ...... 6-2 Automatic Headlamp . License Plate Lamps System ...... 6-3 . Instrument Panel Lights Hazard Warning Flashers . . . . . 6-3 Turn and Lane-Change . Sidemarker Lamps The exterior lamp control is to the Signals ...... 6-4 left of the steering column on the 5 (Headlamps): Turns the Front Fog Lamps ...... 6-4 instrument panel. headlamps on together with the Interior Lighting lamps listed below. A warning chime There are four positions: sounds if the driver door is opened Instrument Panel Illumination Control ...... 6-5 O (Off): Briefly turn to this position when the ignition switch is off and Courtesy Lamps ...... 6-5 to turn the automatic lamp control the headlamps are on. Dome Lamps ...... 6-5 off or on again. . Parking Lamps Reading Lamps ...... 6-6 AUTO (Automatic): Turns the . Taillamps headlamps on automatically at Lighting Features . normal brightness, together with the License Plate Lamps Entry Lighting ...... 6-6 following: . Exit Lighting ...... 6-6 Instrument Panel Lights Battery Power Protection ...... 6-6 . Parking Lamps . Sidemarker Lamps Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

6-2 Lighting

# (Front Fog Lamps): For To return to low beams, push the A light sensor on top of the vehicles with fog lamps, press to lever again or pull it toward you and instrument panel makes the DRL turn the lamps on or off. release. work, so be sure it is not covered. See Front Fog Lamps on page 6-4. The DRL system makes the low-beam headlamps come on at a When the lights are on, ; will be reduced brightness when the lit. See Lamps On Reminder on following conditions are met: page 5-20. . The ignition is in the ON/ Headlamp High/ RUN mode. Low-Beam Changer This indicator light turns on in the . The exterior lamp control is instrument cluster when the in AUTO. high-beam headlamps are on. . The engine is running. Flash-to-Pass When the DRL are on, only the low-beam headlamps, at a reduced To flash the high beams, pull the level of brightness, will be on. The turn signal lever all the way toward taillamps, sidemarker, instrument you. Then release it. panel, and other lamps will not be on. Daytime Running The headlamps automatically Lamps (DRL) change from DRL to the regular 3 (Headlamp High/Low-Beam Daytime Running Lamps can make headlamps depending on the Changer): Push the turn signal it easier for others to see the front of darkness of the surroundings. The lever away from you and release, to your vehicle during the day. Fully other lamps that come on with the turn the high beams on. functional daytime running lamps headlamps will also come on. are required on all vehicles first sold in Canada. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Lighting 6-3

When it is bright enough outside, come on. The transition time for the the headlamps go off and the DRL lamps coming on varies based on come on. wiper speed. When the wipers are To turn the DRL off or on again, turn not operating, these lamps turn off. the exterior lamp control to the off Move the exterior lamp control to P position and then release. For or ; to disable this feature. vehicles first sold in Canada, the DRL cannot be turned off. Hazard Warning Flashers Automatic Headlamp System When it is dark enough outside and The vehicle has a light sensor on the exterior lamp control is in the top of the instrument panel. Make automatic position, the headlamps sure it is not covered, or the come on automatically. See Exterior headlamps will be on when they are Lamp Controls on page 6-1. not needed. The system may also turn on the headlamps when driving through a parking garage or tunnel. Lights On with Wipers If the windshield wipers are | (Hazard Warning Flasher): activated in daylight with the engine Press and momentarily hold this on, and the exterior lamp control is button to make the front and rear in AUTO, the headlamps, parking turn signal lamps flash on and off. lamps, and other exterior lamps This warns others that you are Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

6-4 Lighting

having trouble. Press and If after signaling a turn or lane # (Front Fog Lamps): Press to momentarily hold again to turn the change the arrow flashes rapidly or turn the fog lamps on or off. An flashers off. does not come on, a signal bulb indicator light on the instrument may be burned out. Replace any cluster comes on when the fog Turn and Lane-Change burned out bulbs. If a bulb is not lamps are on. Signals burned out, check the fuse. See Fuses and Circuit Breakers on The fog lamps come on together page 10-28. with the parking lamps. If the high-beam headlamps are Front Fog Lamps turned on, the fog lamps will turn off. If the high-beam headlamps are turned off, the fog lamps will turn back on again. Some localities have laws that require the headlamps to be on along with the fog lamps. Move the lever all the way up or down to signal a turn. An arrow on the instrument cluster will flash in the direction of the turn If the vehicle is equipped with front or lane change. fog lamps, the button is on the Raise or lower the lever until the outboard side of the instrument arrow starts to flash to signal a lane panel. change. The turn signal flashes The ignition must be on to turn on three times. the fog lamps. The lever returns to its starting position when it is released. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Lighting 6-5

Interior Lighting Courtesy Lamps H (Door): When the button is returned to the middle position, the The courtesy lamps come on lamps turn on automatically when a Instrument Panel automatically when any door is door is opened. Illumination Control opened and the dome lamp is in the door position. ' (On): Press to turn on the dome lamps. Dome Lamps Front and Rear Dome Lamps

This feature controls the brightness of the instrument panel controls and infotainment display screen. The thumbwheel is to the left of the steering column on the instrument panel. The rear dome lamp controls are in D (Instrument Panel the headliner above the rear seats. 9 Brightness): Move the The front dome lamp controls are in (Dome Lamp Override): Press thumbwheel up or down and hold, to the overhead console. to turn the lamps off, even when a brighten or dim the instrument panel door is open. controls and infotainment display ( (Dome Lamp Override): Press screen. to turn the lamps off, even when a door is open. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

6-6 Lighting

H (Door): When the button is Lighting Features areas with limited lighting, when the returned to the middle position, the key is removed from the ignition. lamps turn on automatically when a Entry Lighting The dome lamps also come on door is opened. when the key is removed from the The headlamps, parking lamps, ignition. The exterior lamps and (On): Press to turn on the dome R taillamps, back-up lamps, and most dome lamps remain on after the lamps. of the interior lamps turn on briefly door is closed for a set amount of time, then automatically turn off. Reading Lamps at night or in areas of limited lighting when K is pressed on the Remote The exterior lamps turn off Keyless Entry (RKE) transmitter. immediately by turning the exterior After about 30 seconds the exterior lamps control off. lamps turn off, and then the dome The exit lighting feature can be and remaining interior lamps will dim changed. See Vehicle to off. Entry lighting can be disabled Personalization on page 5-29. manually by changing the ignition out of the OFF position, or by Battery Power Protection pressing the RKE transmitter Q button. The battery saver feature is designed to protect the vehicle's This feature can be changed. See battery. “Vehicle Locator Lights” under Vehicle Personalization on If some interior lamps are left on page 5-29. and the ignition is turned off, the The front reading lamps are in the battery rundown protection system overhead console. Exit Lighting automatically turns the lamp off after # or $ (Reading Lamps): Press some time. to turn each lamp on or off. The headlamps, taillamps, parking lamps, back‐up lamps, and license plate lamps come on at night, or in Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Infotainment System 7-1

Infotainment Introduction System Infotainment See the infotainment manual for Introduction information on the radio, audio Infotainment ...... 7-1 players, phone, navigation system, and voice or speech recognition. It also includes information on settings. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

7-2 Infotainment System

2 NOTES Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Climate Controls 8-1

Climate Controls Climate Control Systems

The heating, cooling, defrosting, and ventilation for the vehicle can be Climate Control Systems controlled with this system. Climate Control Systems ...... 8-1 Dual Automatic Climate Control System ...... 8-3 Air Vents Air Vents ...... 8-6 Maintenance Air Intake ...... 8-6 Passenger Compartment Air Filter ...... 8-6

1. Temperature Control 9 (Fan Control): Turn the knob 2. Air Delivery Modes clockwise or counterclockwise to increase or decrease the fan speed. 3. Fan Control Turn the knob completely to 0 to 4. Recirculation turn off the fan and air conditioning compressor. 5. Air Conditioning 6. Rear Window Defogger 7. Defrost Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

8-2 Climate Controls

Temperature Control: Turn the Air Conditioning Rear Window Defogger knob clockwise or counterclockwise (Air Conditioning): Press to 1 (Rear Defogger): Press to turn to increase or decrease the # turn the air conditioning on or off. An the rear window defogger on or off. temperature setting. indicator light comes on. If the fan is The rear window defogger turns off Air Delivery Mode Control: Press turned off or the outside after about 10 minutes. It can also [, Y , or X to change the temperature falls below freezing, the be turned off by turning the ignition direction of the airflow. Air delivery air conditioning compressor will to ACC/ACCESSORY or LOCK/ mode settings can be combined. An not work. OFF. If turned on again it runs for indicator light comes on in the (Recirculation): Press to turn about five minutes before selected mode button. h on the recirculation. An indicator turning off. [ (Floor): Air is directed to the light comes on. Air is recirculated Do not drive the vehicle until all the floor outlets. inside the vehicle. It helps to quickly windows are clear. Y (Vent): Air is directed to the cool the air inside the vehicle or instrument panel outlets. prevent outside air and odors from { Caution X entering. To improve (Defog): Air is directed to the and to cool the vehicle faster, Do not use a razor blade or sharp windshield and side window vents. recirculation may be automatically object to clear the inside rear 0 (Defrost): Press to clear the selected in warm weather when the window. Do not adhere anything windshield of fog or frost more temperature is set to the coldest to the defogger grid lines in the quickly. Air is directed to the setting. The recirculation light will rear glass. These actions may windshield. not come on. Press h to select damage the rear defogger. For best results, clear all snow and recirculation; press it again to select Repairs would not be covered by ice from the windshield before outside air. the vehicle warranty. defrosting. Do not drive the vehicle until all the windows are clear. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Climate Controls 8-3

Dual Automatic Climate Control System Automatic Operation The heating, cooling, and ventilation for the vehicle can be controlled with The system automatically controls this system. the fan speed, air delivery, air conditioning, and recirculation in order to heat or cool the vehicle to the desired temperature. When the AUTO indicator light is on, the system is in full automatic operation. If the air delivery mode or fan setting is manually adjusted, the auto indicator turns off and displays will show the selected settings. To place the system in automatic mode do the following: 1. Press AUTO. English Shown, Metric Similar 2. Set the temperature. Allow the system time to stabilize. Then 1. Driver and Passenger Heated 6. Air Conditioning adjust the temperature as Seats (If Equipped) 7. Fan Controls needed for best comfort. 2. Driver and Passenger 8. Rear Window Defogger To improve fuel efficiency and to Temperature Controls cool the vehicle faster, 9. Defrost 3. Air Delivery Modes recirculation may be 10. AUTO (Automatic Operation) automatically selected in warm 4. Heated Steering Wheel (If weather. The recirculation light Equipped) 5. Recirculation Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

8-4 Climate Controls

will not come on. Press h to Changing the mode cancels the Press AUTO to return to automatic select recirculation; press it automatic operation and the system operation and the air conditioner again to select outside air. goes into manual mode. Press runs as needed. When the indicator AUTO to return to automatic light is on, the air conditioner runs English units can be changed to operation. automatically to cool the air inside metric units through the Driver [ (Floor): Air is directed to the the vehicle or to dry the air needed Information Center (DIC). See to defog the windshield faster. Vehicle Personalization on floor outlets. page 5-29. Y (Vent): Air is directed to the h (Recirculation): Press to turn on recirculation. An indicator light Manual Operation instrument panel outlets. X comes on. Air is recirculated to 9 (Fan Control): Press the lower (Defog): Air is directed to the quickly cool the inside of the vehicle 9 button to decrease the fan windshield and side window vents. or prevent outside air and odors speed. Pressing the lower button 0 (Defrost): Press to clear the from entering. longer turns the fan and cooling off. windshield of fog or frost more Auto Defog: The climate control Press the upper 9 button to quickly. Air is directed to the system may have a sensor to increase the fan speed. The windshield. automatically detect high humidity selected fan speed is indicated by a For best results, clear all snow and inside the vehicle. When high number on the display screen. ice from the windshield before humidity is detected, the climate Press AUTO to return to automatic defrosting. control system may adjust to operation. outside air supply and turn on the # (Air Conditioning): Press to air conditioner. If the climate control Air Delivery Modes: Press [, Y, turn the automatic air conditioning system does not detect possible or X to change the direction of the on or off. If the fan is turned off or window fogging, it returns to normal the outside temperature falls below airflow. Air delivery mode settings operation. To turn Auto Defog off or freezing, the air conditioning can be combined. An indicator light on, see "Climate and Air Quality" compressor will not run. comes on in the selected mode under Vehicle Personalization on button. page 5-29. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Climate Controls 8-5

Rear Window Defogger For vehicles with heated outside ( (Heated Steering Wheel, If rearview mirrors, they turn on when (Rear Window Defogger): Equipped): Press to turn the = the rear window defogger button is Press to turn the rear window heated steering wheel on or off. See on and help to clear fog or frost from defogger on or off. Heated Steering Wheel on the surface of the mirrors. See page 5-2. The rear window defogger turns off Heated Mirrors on page 2-13. automatically after about Remote Start Climate Control Operation: For vehicles with the 10 minutes. If turned on again it { Caution runs for about five minutes before remote vehicle start feature, the turning off. Do not try to clear frost or other climate control system may run when the vehicle is started remotely. material from the inside of the The rear window defogger can be The system uses the driver s front windshield and rear window ’ set to automatic operation; see previous settings to heat or cool the “Climate and Air Quality” under with a razor blade or anything inside of the vehicle. The rear defog Vehicle Personalization on else that is sharp. This may may come on during remote start page 5-29. When auto rear defog is damage the rear window based on cold ambient conditions. selected, the rear window defogger defogger grid and affect the The rear defog indicator light does turns on automatically when the radio's ability to pick up stations not come on during a remote start. interior temperature is cold and the clearly. The repairs would not be If the vehicle has front heated seats, outside temperature is about 4°C covered by the vehicle warranty. they may come on during a remote (40°F) and below. The auto rear start. The heated seat indicator defogger turns off automatically M L lights do not come on during a after about 10 minutes. At higher or (Heated Seats, If Equipped): Press to turn the remote start. See Remote Vehicle speeds, the rear window defogger Start on page 2-5 and Heated Front may stay on continuously. heated seats on or off. See Heated Front Seats on page 3-8. Seats on page 3-8. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

8-6 Climate Controls

Sensors Air Vents Maintenance The solar sensor, located on top of Use the louvers located on the air the instrument panel near the vents to change the direction of the Air Intake windshield, monitors the solar heat. airflow. Clear away any ice, snow, or leaves The climate control system uses the Use the thumbwheels near the air from the air intake at the base of the sensor information to adjust the vents to control the amount of windshield that can block the flow of temperature, fan speed, airflow or to shut off the airflow. air into the vehicle. recirculation, and air delivery mode for best comfort. Operation Tips Passenger Compartment If the sensor is covered, the . Keep all outlets open whenever Air Filter automatic climate control system possible for best system may not work properly. performance. The filter removes dust, pollen, and other airborne irritants from outside . Keep the paths under all seats air that is pulled into the vehicle. clear of objects to help circulate the air inside the vehicle more The filter should be replaced as part effectively. of routine scheduled maintenance. See Maintenance Schedule on . Use of non-GM approved hood page 11-2. To find out what type of deflectors can adversely affect filter to use, see Maintenance the performance of the system. Replacement Parts on page 11-12. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

Climate Controls 8-7

1. Open the glove box completely 4. Replace the air filter. and disconnect the damper on 5. Close the air filter cover and the outboard side. reinstall the glove box. 2. Push in both sides of the glove See your dealer if additional box and pull to remove. assistance is needed. 3. Open the filter cover by releasing tabs on both sides and pulling up the cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

8-8 Climate Controls

2 NOTES Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-1

Driving and Retained Accessory Driver Assistance Systems Power (RAP) ...... 9-19 Forward Collision Alert (FCA) Operating Shifting Into Park ...... 9-19 System ...... 9-32 Shifting out of Park ...... 9-20 Ultrasonic Parking Assist . . . . 9-34 Parking over Things Side Blind Zone Driving Information That Burn ...... 9-21 Alert (SBZA) ...... 9-36 Driver Behavior ...... 9-2 Rear Vision Driving Environment ...... 9-2 Engine Exhaust Camera (RVC) ...... 9-38 Vehicle Design ...... 9-2 Engine Exhaust ...... 9-22 Lane Departure ...... 9-2 Running the Vehicle While Warning (LDW) ...... 9-40 Defensive Driving ...... 9-3 Parked ...... 9-22 Drunk Driving ...... 9-3 Fuel Control of a Vehicle ...... 9-4 Automatic Transmission Fuel ...... 9-42 Braking ...... 9-4 Automatic Transmission . . . . . 9-23 Recommended Fuel ...... 9-42 Steering ...... 9-4 Manual Mode ...... 9-24 Specifications ...... 9-43 Off-Road Recovery ...... 9-5 Drive Systems Fuels in Foreign Countries . . . 9-43 Loss of Control ...... 9-5 All-Wheel Drive ...... 9-25 Fuel Additives ...... 9-43 Driving on Wet Roads ...... 9-6 Filling the Tank ...... 9-43 Highway Hypnosis ...... 9-7 Brakes Filling a Portable Fuel Hill and Mountain Roads ...... 9-7 Antilock Brake Container ...... 9-45 Winter Driving ...... 9-8 System (ABS) ...... 9-26 If the Vehicle Is Stuck ...... 9-9 Parking Brake ...... 9-27 Towing Vehicle Load Limits ...... 9-10 Brake Assist ...... 9-27 General Towing Information ...... 9-45 Starting and Operating Ride Control Systems New Vehicle Break-In ...... 9-14 Traction Control/Electronic Conversions and Add-Ons Ignition Positions ...... 9-14 Stability Control ...... 9-28 Add-On Electrical Starting the Engine ...... 9-17 Equipment ...... 9-46 Engine Heater ...... 9-18 Cruise Control Cruise Control ...... 9-30 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

9-2 Driving and Operating

Driving Information Driving Environment same as a vehicle with a lower center of gravity, like a car, in similar Be prepared for driving in inclement situations. Driver Behavior weather, at night, or during other Safe driver behavior and Driving is an important times where visibility or traction may be limited, such as on curves, understanding of the environment responsibility. Driver behavior, the can help avoid a rollover crash in driving environment, and the slippery roads, or hilly terrain. Unfamiliar surroundings can also any type of vehicle, including utility vehicle's design all affect how well a vehicles. vehicle performs. have hidden . Being aware of these factors can Learn more about driving in different Distracted Driving help in understanding how the conditions and off-road driving in Distraction comes in many forms vehicle handles and what can be this section. and can take your focus from the done to avoid many types of task of driving. Exercise good crashes, including a rollover crash. Vehicle Design judgment and do not let other Most serious injuries and fatalities to Utility vehicles have a significantly activities divert your attention away unbelted occupants can be reduced higher rollover rate than other types from the road. Many local or prevented by the use of safety of vehicles. This is because they governments have enacted laws belts. In a rollover crash, an have a higher ground clearance and regarding driver distraction. Become unbelted person is significantly a narrower track or shorter familiar with the local laws in more likely to die than a person wheelbase than passenger , your area. wearing a safety belt. In addition, which makes them more capable for To avoid distracted driving, always avoiding excessive speed, sudden off-road driving. While these design keep your eyes on the road, hands or abrupt turns, and drunken or characteristics provide the driver on the wheel, and mind on the drive. aggressive driving can help make with a better view of the road, these trips safer and avoid the possibility vehicles do have a higher center of of a crash. gravity than other types of vehicles. A utility vehicle does not handle the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-3

. Do not use a phone in . Keep pets in an appropriate . Assume that other road users demanding driving situations. carrier or restraint. (pedestrians, bicyclists, and Use a hands-free method to other drivers) are going to be . Avoid stressful conversations place or receive necessary while driving, whether with a careless and make mistakes. phone calls. passenger or on a cell phone. Anticipate what they might do and be ready. . Watch the road. Do not read, take notes, or look up { Warning . Allow enough following distance information on phones or other between you and the driver in electronic devices. Taking your eyes off the road too front of you. . Designate a front seat long or too often could cause a . Focus on the task of driving. passenger to handle potential crash resulting in injury or death. distractions. Focus your attention on driving. Drunk Driving . Become familiar with vehicle Death and injury associated with features before driving, such as Refer to the infotainment section for drinking and driving is a global programming favorite radio more information on using that tragedy. stations and adjusting climate system. Refer to the infotainment manual for more information on the control and seat settings. { Warning Program all trip information into navigation system, if equipped, any navigation device prior to including pairing and using a cell Drinking and then driving is very phone. driving. dangerous. Your reflexes, . Wait until the vehicle is parked perceptions, attentiveness, and to retrieve items that have fallen Defensive Driving judgment can be affected by even to the floor. Defensive driving means “always a small amount of alcohol. You . Stop or park the vehicle to tend expect the unexpected.” The first (Continued) to children. step in driving defensively is to wear the safety belt. See Safety Belts on page 3-14. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

9-4 Driving and Operating

Average driver reaction time is Steering Warning (Continued) about three-quarters of a second. In that time, a vehicle moving at Electric Power Steering can have a serious — or even 100 km/h (60 mph) travels 20 m The vehicle has electric power fatal — collision if you drive after (66 ft), which could be a lot of drinking. steering. It does not have power distance in an emergency. steering fluid. Regular maintenance Do not drink and drive or ride with Helpful braking tips to keep in mind is not required. a driver who has been drinking. include: If power steering assist is lost due Ride home in a cab; or if you are . Keep enough distance between to a system malfunction, the vehicle with a group, designate a driver you and the vehicle in front can be steered, but may require who will not drink. of you. increased effort. See your dealer if there is a problem. . Avoid needless heavy braking. Control of a Vehicle If the steering wheel is turned until it . Keep pace with traffic. Braking, steering, and accelerating reaches the end of its travel and is If the engine ever stops while the are important factors in helping to held against that position for an vehicle is being driven, brake control a vehicle while driving. extended period of time, power normally but do not pump the steering assist may be reduced. brakes. Doing so could make the If the steering assist is used for an Braking pedal harder to push down. If the extended period of time, power engine stops, there will be some Braking action involves perception assist may be reduced. time and reaction time. Deciding to power brake assist but it will be push the brake pedal is perception used when the brake is applied. Normal use of the power steering time. Actually doing it is Once the power assist is used up, it assist should return when the reaction time. can take longer to stop and the system cools down. brake pedal will be harder to push. See your dealer if there is a problem. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-5

Curve Tips Off-Road Recovery 3. Turn the steering wheel to go straight down the roadway. . Take curves at a reasonable speed. Loss of Control . Reduce speed before entering a curve. Skidding . Maintain a reasonable steady There are three types of skids that speed through the curve. correspond to the vehicle's three control systems: . Wait until the vehicle is out of the curve before accelerating . Braking Skid — wheels are not gently into the straightaway. rolling. Steering in Emergencies . Steering or Cornering Skid — too much speed or steering in a . There are some situations when curve causes tires to and steering around a problem may The vehicle's right wheels can drop lose . be more effective than braking. off the edge of a road onto the . Acceleration Skid — too much . Holding both sides of the shoulder while driving. Follow these tips: causes the driving steering wheel allows you to turn wheels to spin. 180 degrees without removing 1. Ease off the accelerator and a hand. then, if there is nothing in the Defensive drivers avoid most skids way, steer the vehicle so that it by taking reasonable care suited to . The Antilock Brake System existing conditions, and by not (ABS) allows steering while straddles the edge of the pavement. overdriving those conditions. But braking. skids are always possible. 2. Turn the steering wheel about one-eighth of a turn, until the right front tire contacts the pavement edge. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

9-6 Driving and Operating

If the vehicle starts to slide, follow Remember: Antilock brakes help these suggestions: avoid only the braking skid. Warning (Continued) . Ease your foot off the Driving on Wet Roads Flowing or rushing water creates accelerator pedal and steer the strong forces. Driving through way you want the vehicle to go. Rain and wet roads can reduce flowing water could cause the The vehicle may straighten out. vehicle traction and affect your vehicle to be carried away. If this Be ready for a second skid if it ability to stop and accelerate. happens, you and other vehicle occurs. Always drive slower in these types occupants could drown. Do not . Slow down and adjust your of driving conditions and avoid ignore police warnings and be driving according to weather driving through large puddles and very cautious about trying to drive conditions. Stopping distance deep‐standing or flowing water. through flowing water. can be longer and vehicle control can be affected when { Warning traction is reduced by water, Hydroplaning snow, ice, gravel, or other Wet brakes can cause crashes. Hydroplaning is dangerous. Water material on the road. Learn to They might not work as well in a can build up under the vehicle's recognize warning clues — such quick stop and could cause tires so they actually ride on the as enough water, ice, or packed pulling to one side. You could water. This can happen if the road is snow on the road to make a lose control of the vehicle. wet enough and you are going fast mirrored surface — and slow enough. When the vehicle is down when you have any doubt. After driving through a large puddle of water or a car/vehicle hydroplaning, it has little or no contact with the road. . Try to avoid sudden steering, wash, lightly apply the brake acceleration, or braking, pedal until the brakes work There is no hard and fast rule about including reducing vehicle speed normally. hydroplaning. The best advice is to by shifting to a lower gear. Any slow down when the road is wet. sudden changes could cause (Continued) the tires to slide. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-7

Other Rainy Weather Tips . Keep your eyes moving — scan the road ahead and to the sides. Warning (Continued) Besides slowing down, other wet . weather driving tips include: Check the rearview mirror and could result in a loss of braking. vehicle instruments often. . Allow extra following distance. Shift the transmission to a lower gear to let the engine assist the . Pass with caution. Hill and Mountain Roads brakes on a steep downhill slope. . Keep windshield wiping Driving on steep hills or through equipment in good shape. mountains is different than driving on flat or rolling terrain. Tips for . Keep the windshield washer fluid { Warning reservoir filled. driving in these conditions include: . . Have good tires with proper Keep the vehicle serviced and in Coasting downhill in N (Neutral) tread depth. See Tires on good shape. or with the ignition off is page 10-35. . Check all fluid levels and brakes, dangerous. This can cause overheating of the brakes and . Turn off cruise control. tires, cooling system, and transmission. loss of steering. Always have the engine running and the vehicle . Shift to a lower gear when going Highway Hypnosis in gear. down steep or long hills. Always be alert and pay attention to your surroundings while driving. { Warning . Stay in your own lane. Do not If you become tired or sleepy, find a swing wide or cut across the safe place to park the vehicle Using the brakes to slow the center of the road. Drive at and rest. vehicle on a long downhill slope speeds that let you stay in your Other driving tips include: can cause brake overheating, can own lane. . Keep the vehicle well ventilated. reduce brake performance, and . Be alert on top of hills; something could be in your lane . Keep the interior (Continued) temperature cool. (stalled car, accident). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

9-8 Driving and Operating

. Pay attention to special road Try not to break the fragile traction. Blizzard Conditions signs (falling rocks area, winding If you accelerate too fast, the drive Being stuck in snow can be a roads, long grades, passing or wheels will spin and polish the serious situation. Stay with the no-passing zones) and take surface under the tires even more. appropriate action. vehicle unless there is help nearby. Traction Control should be turned If possible, use Roadside Winter Driving on. See Traction Control/Electronic Assistance. See Roadside Stability Control on page 9-28. Assistance Program on page 13-5. Driving on Snow or Ice The Antilock Brake System (ABS) To get help and keep everyone in the vehicle safe: Drive carefully when there is snow improves vehicle stability during or ice between the tires and the hard stops on slippery roads, but . Turn on the hazard warning road, creating less traction or grip. apply the brakes sooner than when flashers. on dry pavement. See Antilock Wet ice can occur at about 0°C . Tie a red cloth to an outside Brake System (ABS) on page 9-26. (32°F) when freezing rain begins to mirror. fall, resulting in even less traction. Allow greater following distance on Avoid driving on wet ice or in any slippery road and watch for { Warning freezing rain until roads can be slippery spots. Icy patches can treated with salt or sand. occur on otherwise clear roads in Snow can trap engine exhaust Drive with caution, whatever the shaded areas. The surface of a under the vehicle. This may condition. Accelerate gently so curve or an overpass can remain icy cause exhaust gases to get traction is not lost. Accelerating too when the surrounding roads are inside. Engine exhaust contains quickly causes the wheels to spin clear. Avoid sudden steering carbon monoxide (CO) which maneuvers and braking while and makes the surface under the cannot be seen or smelled. It can on ice. tires slick, so there is even less cause unconsciousness and even traction. Turn off cruise control on slippery death. surfaces. If the vehicle is stuck in the snow: (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-9

To save fuel, run the engine for only rocking method. See Traction Warning (Continued) short periods as needed to warm Control/Electronic Stability Control the vehicle and then shut the engine on page 9-28. . Clear away snow from around off and close the window most of the base of your vehicle, the way to save heat. Repeat this { Warning especially any that is blocking until help arrives but only when you the exhaust pipe. feel really uncomfortable from the If the vehicle's tires spin at high . Check again from time to cold. Moving about to keep warm speed, they can explode, and you time to be sure snow does also helps. or others could be injured. The not collect there. If it takes some time for help to vehicle can overheat, causing an . Open a window about 5 cm arrive, now and then when you run engine compartment fire or other (2 in) on the side of the the engine, push the accelerator damage. Spin the wheels as little vehicle that is away from the pedal slightly so the engine runs as possible and avoid going wind to bring in fresh air. faster than the idle speed. This above 56 km/h (35 mph). keeps the battery charged to restart . Fully open the air outlets on the vehicle and to signal for help or under the instrument Rocking the Vehicle to Get panel. with the headlamps. Do this as little as possible to save fuel. it Out . Adjust the climate control Turn the steering wheel left and system to a setting that If the Vehicle Is Stuck right to clear the area around the circulates the air inside the front wheels. Turn off any traction Slowly and cautiously spin the vehicle and set the fan speed system. Shift back and forth wheels to free the vehicle when to the highest setting. See between R (Reverse) and a low stuck in sand, mud, ice, or snow. “Climate Control Systems”. forward gear, spinning the wheels For more information about If stuck too severely for the traction as little as possible. To prevent carbon monoxide, see Engine system to free the vehicle, turn the transmission wear, wait until the Exhaust on page 9-22. traction system off and use the wheels stop spinning before shifting gears. Release the accelerator Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

9-10 Driving and Operating

pedal while shifting, and press Tire and Loading Information lightly on the accelerator pedal { Warning Label when the transmission is in gear. Slowly spinning the wheels in the Do not load the vehicle any forward and reverse directions heavier than the Gross causes a rocking motion that could Vehicle Weight Rating free the vehicle. If that does not get (GVWR), or either the the vehicle out after a few tries, it maximum front or rear Gross might need to be towed out. If the Axle Weight Rating (GAWR). vehicle does need to be towed out, This can cause systems to see Towing the Vehicle on break and change the way the page 10-65. vehicle handles. This could cause loss of control and a Vehicle Load Limits crash. Overloading can also It is very important to know how shorten the life of the vehicle. Label Example much weight the vehicle can carry. This weight is called the A vehicle-specific Tire and vehicle capacity weight and Loading Information label is includes the weight of all attached to the vehicle's center occupants, cargo, and all pillar (B-pillar). The Tire and nonfactory-installed options. Loading Information label shows Two labels on the vehicle show the number of occupant seating how much weight it may positions (1), and the maximum properly carry: the Tire and vehicle capacity weight (2) in Loading Information label and kilograms and pounds. the Certification label. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (11,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-11

The Tire and Loading “Steps for Determining Correct passengers in your vehicle, Information label also shows the Load Limit– the amount of available cargo tire size of the original 1. Locate the statement "The and luggage load capacity is equipment tires (3) and the combined weight of 650 lbs. (1400-750 (5 x 150) recommended cold tire inflation occupants and cargo should = 650 lbs.) pressures (4). For more never exceed XXX kg or 5. Determine the combined information on tires and inflation XXX lbs." on your vehicle’s weight of luggage and cargo see Tires on page 10-35 and placard. being loaded on the vehicle. Tire Pressure on page 10-43. 2. Determine the combined That weight may not safely There is also important loading weight of the driver and exceed the available cargo information on the Certification passengers that will be riding and luggage load capacity label. It tells you the Gross in your vehicle. calculated in Step 4. Vehicle Weight Rating (GVWR) 6. If your vehicle will be towing and the Gross Axle Weight 3. Subtract the combined weight of the driver and a trailer, load from your trailer Rating (GAWR) for the front and will be transferred to your rear axle. See “Certification passengers from XXX kg or XXX lbs. vehicle. Consult this manual Label” later in this section. to determine how this 4. The resulting figure equals reduces the available cargo the available amount of cargo and luggage load capacity of and luggage load capacity. your vehicle.” For example, if the "XXX" amount equals 1400 lbs. and This vehicle is neither designed there will be five 150 lb nor intended to tow a trailer. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (12,1) 6014813) - 2014 - crc - 10/22/13

9-12 Driving and Operating

Example 1 Example 2 Example 3

1. Vehicle Capacity Weight 1. Vehicle Capacity Weight 1. Vehicle Capacity Weight for Example 1 = 453 kg for Example 2 = 453 kg for Example 3 = 453 kg (1,000 lbs). (1,000 lbs). (1,000 lbs). 2. Subtract Occupant Weight 2. Subtract Occupant Weight 2. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 = @ 68 kg (150 lbs) × 5 = @ 91 kg (200 lbs) × 5 = 136 kg (300 lbs). 340 kg (750 lbs). 453 kg (1,000 lbs). 3. Available Occupant and 3. Available Cargo Weight = 3. Available Cargo Weight = Cargo Weight = 317 kg 113 kg (250 lbs). 0 kg (0 lbs). (700 lbs). Refer to the vehicle's Tire and Loading Information label for specific information about the vehicle's capacity weight and Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (13,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-13

seating positions. The combined fuel, and cargo. Never exceed If you put things inside the weight of the driver, passengers, the GVWR for the vehicle, or the vehicle — like suitcases, tools, and cargo should never exceed Gross Axle Weight Rating packages, or anything the vehicle's capacity weight. (GAWR) for either the front or else — they will go as fast as the rear axle. vehicle goes. If you have to stop Certification Label And, if there is a heavy load, it or turn quickly, or if there is a should be spread out. See crash, they will keep going. “Steps for Determining Correct Load Limit” earlier in this { Warning section. Things inside the vehicle can strike and injure people in a { Warning sudden stop or turn, or in a Do not load the vehicle any crash. heavier than the Gross . Put things in the cargo Vehicle Weight Rating area of the vehicle. In the (GVWR), or either the cargo area, put them as Label Example maximum front or rear Gross far forward as possible. A vehicle-specific Certification Axle Weight Rating (GAWR). Try to spread the weight label is attached to the vehicle's This can cause systems to evenly. center pillar (B-pillar). The label break and change the way the (Continued) tells the gross weight capacity of vehicle handles. This could the vehicle, called the Gross cause loss of control and a Vehicle Weight Rating (GVWR). crash. Overloading can also The GVWR includes the weight shorten the life of the vehicle. of the vehicle, all occupants, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (14,1) 6014813) - 2014 - crc - 10/22/13

9-14 Driving and Operating

Warning (Continued) Starting and Caution (Continued) Operating . Never stack heavier breaking-in guideline every things, like suitcases, New Vehicle Break-In time you get new brake inside the vehicle so that linings. some of them are above { Caution Following break-in, engine speed the tops of the seats. and load can be gradually increased. . Do not leave an The vehicle does not need an unsecured child restraint elaborate break-in. But it will in the vehicle. perform better in the long run if Ignition Positions you follow these guidelines: . Secure loose items in the . vehicle. Do not drive at any one constant speed, fast or slow, . Do not leave a seat folded for the first 805 km (500 mi). down unless needed. Do not make full-throttle starts. Avoid downshifting to brake or slow the vehicle. . Avoid making hard stops for the first 322 km (200 mi) or so. During this time the new brake linings are not yet broken in. Hard stops with new linings can mean premature wear and earlier The ignition switch has four different replacement. Follow this positions. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (15,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-15

The key must be fully extended to If the vehicle must be shut off in an start the vehicle. emergency: { Warning To shift out of P (Park), the ignition 1. Brake using a firm and steady Turning off the vehicle while must be in ON/RUN and the regular pressure. Do not pump the moving may cause loss of power brake pedal applied. brakes repeatedly. This may assist in the brake and steering 1 (STOPPING THE ENGINE/LOCK/ deplete power assist, requiring systems and disable the airbags. OFF): When the vehicle is stopped, increased brake pedal force. While driving, only shut the turn the ignition switch to LOCK/ 2. Shift the vehicle to N (Neutral). vehicle off in an emergency. OFF to turn the engine off. This can be done while the vehicle is moving. After shifting This position locks the steering If the vehicle cannot be pulled over, to N (Neutral), firmly apply the wheel, ignition, and transmission. and must be shut off while driving, brakes and steer the vehicle to a turn the ignition to ACC/ The ignition switch can bind in the safe location. LOCK/OFF position with the wheels ACCESSORY. turned off center. If this happens, 3. Come to a complete stop, shift move the steering wheel from right to P (Park), and turn the ignition { Caution to left while turning the key to ACC/ to LOCK/OFF. On vehicles with ACCESSORY. If this does not work, an automatic transmission, the Using a tool to force the key to then the vehicle needs service. shift lever must be in P (Park) to turn in the ignition could cause turn the ignition switch to the damage to the switch or break the Do not turn the engine off when the LOCK/OFF position. key. Use the correct key, make vehicle is moving. This will cause a sure it is all the way in, and turn it loss of power assist in the brake 4. Set the parking brake. See and steering systems and disable Parking Brake on page 9-27. only with your hand. If the key the airbags. cannot be turned by hand, see your dealer. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (16,1) 6014813) - 2014 - crc - 10/22/13

9-16 Driving and Operating

2 (ACC/ACCESSORY): This is the 4 (START): This is the position that The vehicle may be equipped with position in which you can operate starts the engine. When the engine an electronic key lock release things like the radio and the starts, release the key. The . This system is to prevent windshield wipers when the engine switch returns to ON/RUN for ignition key removal unless the shift is off. driving. lever is in P (Park). 3 (ON/RUN): This position can be A warning tone will sound when the The key lock release will not work if used to operate the electrical driver door is opened, the ignition is the battery is charged less than accessories and to display some in ACC/ACCESSORY or LOCK/ 9-volts, or uncharged. Try charging instrument cluster warning and OFF, and the key is in the ignition. or jump starting the battery. See indicator lights. This position can If the ignition becomes difficult to Jump Starting on page 10-62 also be used for service and turn, see Keys on page 2-1. If charging or jump starting the diagnostics, and to verify the proper Key Lock Release battery does not work, there is a operation of the malfunction manual key lock release. Locate the indicator lamp as may be required hole below the ignition lock. Insert a for emission inspection purposes. tool or key into the opening. Locate The switch stays in this position the lever, and press it toward the when the engine is running. driver while removing the key from If you leave the key in the ACC/ the ignition. ACCESSORY or ON/RUN position with the engine off, the battery could be drained. You may not be able to start the vehicle if the battery is allowed to drain for an extended period of time. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (17,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-17

Starting the Engine Starting Procedure motor damage. To prevent gear damage, this system also Move the shift lever to P (Park) or 1. With your foot off the accelerator pedal, turn the ignition key to prevents cranking if the engine N (Neutral). The engine will not start is already running. Engine in any other position. To restart the START. When the engine starts, let go of the ignition. cranking can be stopped by vehicle when it is already moving, turning the ignition switch to use N (Neutral) only. The idle speed will go down as ACC/ACCESSORY or your engine gets warm. Do not LOCK/OFF. { Caution race the engine immediately after starting it. Operate the { Caution Do not try to shift to P (Park) if the engine and transmission gently vehicle is moving. If you do, you to allow the oil to warm up and Cranking the engine for long could damage the transmission. lubricate all moving parts. periods of time, by returning the Shift to P (Park) only when the The vehicle has a ignition to the START position vehicle is stopped. Computer-Controlled Cranking immediately after cranking has System. This feature assists in ended, can overheat and damage starting the engine and protects the cranking motor, and drain the components. If the ignition key is { Caution battery. Wait at least 15 seconds turned to the START position, between each try, to let the If you add electrical parts or and then released when the cranking motor cool down. accessories, you could change engine begins cranking, the the way the engine operates. Any engine will continue cranking for a few seconds or until the 2. If the engine does not start after resulting damage would not be vehicle starts. If the engine does five to 10 seconds, especially in covered by the vehicle warranty. not start and the key is held in very cold weather (below −18°C See Add-On Electrical Equipment START for many seconds, or 0°F), it could be flooded with on page 9-46. cranking will be stopped after too much gasoline. Try pushing 15 seconds to prevent cranking the accelerator pedal all the way to the floor and holding it there Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (18,1) 6014813) - 2014 - crc - 10/22/13

9-18 Driving and Operating

as you hold the key in START of the cord will prevent engine 4. Plug it into a normal, grounded for up to a maximum of heater operation at temperatures 110-volt AC outlet. 15 seconds. Wait at least above −18°C (0°F). 15 seconds between each try, to { Warning allow the cranking motor to cool To Use The Engine Heater down. When the engine starts, 1. Turn off the engine. Plugging the cord into an let go of the key or button, and ungrounded outlet could cause an the accelerator. If the vehicle electrical shock. Also, the wrong starts briefly but then stops kind of extension cord could again, do the same thing. This overheat and cause a fire. You clears the extra gasoline from could be seriously injured. Plug the engine. Do not race the the cord into a properly grounded engine immediately after starting three-prong 110-volt AC outlet. it. Operate the engine and If the cord will not reach, use a transmission gently until the oil heavy-duty three-prong extension warms up and lubricates all moving parts. cord rated for at least 15 amps.

Engine Heater 5. Before starting the engine, be sure to unplug and store the Vehicles with the 1.4L engine may 3. Open the hood and unwrap the cord as it was before to keep it have an engine heater. The engine electrical cord. The cord is away from moving engine parts. heater can help in cold weather located in the driver side of the If you do not it could be conditions at or below −18°C (0°F) engine compartment, near the damaged. for easier starting and better fuel battery. It is shipped from the economy during engine warm-up. factory with a tie holding it in Plug in the heater at least four hours place. Use care in removing the before starting the vehicle. An tie so that the cord is not internal thermostat in the plug-end damaged. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (19,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-19

The length of time the heater should Shifting Into Park remain plugged in depends on Warning (Continued) several factors. Ask a dealer in the 1. Hold the brake pedal down and area where you will be parking the set the parking brake. See It is dangerous to get out of the vehicle for the best advice on this. Parking Brake on page 9-27. vehicle if the shift lever is not fully in P (Park) with the parking brake 2. Move the shift lever into P (Park) Retained Accessory by pressing the button on the firmly set. The vehicle can roll. Power (RAP) shift lever and pushing the lever Do not leave the vehicle when the all the way toward the front of engine is running. If you have left These vehicle accessories may be the vehicle. the engine running, the vehicle used for up to 10 minutes after the can move suddenly. You or others engine is turned off: 3. Turn the ignition key to LOCK/OFF. could be injured. To be sure the . Audio System vehicle will not move, even when 4. Remove the key and take it with you are on fairly level ground, . Power Windows you. If you can leave the vehicle always set the parking brake and . Sunroof with the ignition key in your hand, the vehicle is in P (Park). move the shift lever to P (Park). The power windows and sunroof will See Shifting Into Park on continue to work for up to Leaving the Vehicle with the page 9-19. 10 minutes or until any door is Engine Running (Automatic opened. The radio will work when Transmission) the key is in ON/RUN or ACC/ If you have to leave the vehicle with the engine running, be sure the ACCESSORY. Once the key is { Warning turned from ON/RUN to LOCK/OFF, vehicle is in P (Park) and the the radio will continue to work for parking brake is firmly set before It can be dangerous to leave the you leave it. After you have moved 10 minutes, or until the driver door is vehicle with the engine running. opened. the shift lever into P (Park), hold the It could overheat and catch fire. brake pedal down. Then see if you (Continued) can move the shift lever away from Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (20,1) 6014813) - 2014 - crc - 10/22/13

9-20 Driving and Operating

P (Park) without first pushing the the pressure from the parking pawl To shift out of P (Park): button on the shift lever. If you can, in the transmission, so you can pull 1. Apply the brake pedal. it means that the shift lever was not the shift lever out of P (Park). fully locked into P (Park). 2. Turn the ignition to ON/RUN. Torque Lock (Automatic Shifting out of Park 3. Press the shift lever button. Transmission) This vehicle is equipped with a shift 4. Move the shift lever to the lock control. The shift lock control is desired position. If you are parking on a hill and you designed to: do not shift the transmission into If still unable to shift out of P (Park): . Prevent ignition key removal P (Park) properly, the weight of the 1. Fully release the shift lever unless the shift lever is in vehicle may put too much force on button. the parking pawl in the P (Park) with the shift lever transmission. You may find it difficult button fully released. 2. Hold the brake pedal down and press the shift lever button to pull the shift lever out of P (Park). . Prevent movement of the shift again. This is called “torque lock.” lever out of P (Park) unless the To prevent torque lock, set the ignition is in ON/RUN and the 3. Move the shift lever to the parking brake and then shift into brake pedal is applied. desired position. P (Park) properly before you leave the driver seat. To find out how, see The shift lock control is always If the shift lever still cannot be moved from P (Park), see Shift “Shifting Into Park” previously in this functional except in the case of an “ section. uncharged or low voltage (less than Lock Manual Release.” 9-volt) battery. When you are ready to drive, move the shift lever out of P (Park) before If the vehicle has an uncharged you release the parking brake. battery or a battery with low voltage, try charging or jump starting the If torque lock does occur, you may battery. See Jump Starting on need to have another vehicle push page 10-62. yours a little uphill to take some of Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (21,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-21

Shift Lock Manual Release 4. Insert and press the ignition key into the slot. The automatic transmission has an electric park lock. The key must be 5. Move the shift lever out of in the ON/RUN position, and the P (Park). If P (Park) is selected brake pedal pressed so the shift again after the key is removed lever can be moved from the from the slot, the shift lever will P (Park) position. If the battery has be locked again. lost power, the shift lever cannot be 6. Remove the key from the slot. moved from P (Park) unless the shift lock manual release is disengaged 7. Close the cover. manually. 8. Have the cause of the problem To access the shift lock manual fixed by your dealer. release: 3. Remove the cover on the console. Parking over Things 1. Turn the ignition OFF and remove the key. That Burn 2. Hold the brake pedal down. Apply the parking brake. { Warning Things that can burn could touch hot exhaust parts under the vehicle and ignite. Do not park over papers, leaves, dry grass, or other things that can burn. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (22,1) 6014813) - 2014 - crc - 10/22/13

9-22 Driving and Operating

Running the Vehicle Engine Exhaust Warning (Continued) While Parked . There are holes or openings { Warning It is better not to park with the in the vehicle body from engine running. Engine exhaust contains carbon damage or aftermarket monoxide (CO) which cannot be modifications that are not If the vehicle is left with the engine seen or smelled. Exposure to CO completely sealed. running, follow the proper steps to be sure the vehicle will not move. can cause unconsciousness and If unusual fumes are detected or even death. See Shifting Into Park on page 9-19 if it is suspected that exhaust is and Engine Exhaust on page 9-22. Exhaust may enter the vehicle if: coming into the vehicle: . The vehicle idles in areas . Drive it only with the windows with poor ventilation (parking completely down. garages, tunnels, deep snow . Have the vehicle repaired that may block underbody immediately. airflow or tail pipes). Never park the vehicle with the . The exhaust smells or engine running in an enclosed sounds strange or different. area such as a garage or a . The exhaust system leaks building that has no fresh air due to corrosion or damage. ventilation. . The vehicle exhaust system has been modified, damaged, or improperly repaired. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (23,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-23

Automatic is in ON/RUN. If you cannot shift out { Warning of P (Park), ease pressure on the Transmission shift lever, then push the shift lever It is dangerous to get out of the all the way into P (Park) as you vehicle if the shift lever is not fully maintain brake application. Then in P (Park) with the parking brake press the shift lever button and firmly set. The vehicle can roll. move the shift lever into another Do not leave the vehicle when the gear. See Shifting out of Park on engine is running. If you have left page 9-20. the engine running, the vehicle R (Reverse): Use this gear to can move suddenly. You or others back up. could be injured. To be sure the vehicle will not move, even when { Caution you are on fairly level ground, always set the parking brake and Shifting to R (Reverse) while the move the shift lever to P (Park). vehicle is moving forward could The selected gear is also shown in See Shifting Into Park on damage the transmission. The the instrument cluster. page 9-19. repairs would not be covered by P (Park): This position locks the the vehicle warranty. Shift to R (Reverse) only after the vehicle drive wheels. It is the best position Make sure the shift lever is fully in to use when starting the engine P (Park) before starting the engine. is stopped. because the vehicle cannot move The vehicle has an automatic easily. transmission shift lock control To rock the vehicle back and forth to system. The regular brake must be get out of snow, ice, or sand without fully applied first and then the shift damaging the transmission, see If lever button pressed before shifting the Vehicle Is Stuck on page 9-9. from P (Park) when the ignition key Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (24,1) 6014813) - 2014 - crc - 10/22/13

9-24 Driving and Operating

N (Neutral): In this position, the engine does not connect with the { Caution { Caution wheels. To restart the engine when the vehicle is already moving, use Shifting out of P (Park) or If the vehicle accelerates slowly, N (Neutral) only. Also, use N (Neutral) with the engine or does not shift gears, the N (Neutral) when the vehicle is running at high speed may transmission could be damaged. being towed. damage the transmission. The Have the vehicle serviced repairs would not be covered by right away. The vehicle has an automatic the vehicle warranty. Be sure the neutral shift feature which allows the engine is not running at high transmission to automatically shift to speed when shifting the vehicle. Manual Mode N (Neutral) when the vehicle is stopped with a forward gear Driver Shift Control (DSC) engaged. The reduced load on the D (Drive): This position is for engine improves vehicle fuel normal driving. It provides the best economy. fuel economy. If more power is needed for passing, and the { Warning vehicle is: . Going less than 56 km/h Shifting into a drive gear while the (35 mph), push the accelerator engine is running at high speed is pedal about halfway down. dangerous. Unless your foot is firmly on the brake pedal, the . Going about 56 km/h (35 mph) or vehicle could move very rapidly. more, push the accelerator all the way down. You could lose control and hit people or objects. Do not shift M (Manual Mode): This position into a drive gear while the engine allows shifting similar to a manual is running at high speed. transmission. See Manual Mode on page 9-24. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (25,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-25

To use this feature: While using the DSC feature, the Drive Systems 1. Move the shift lever from transmission will have firmer shifting D (Drive) rearward to and sportier performance. This can All-Wheel Drive M (Manual Mode). be used for sport driving or when climbing hills to stay in gear longer If equipped, this feature transfers While driving in manual mode, or to downshift for more power or engine power, as required, to all the transmission will remain in engine braking. four wheels. It is fully automatic , the driver selected gear. When The transmission will only allow you and adjusts itself as needed for road coming to a stop in the manual conditions. position, the vehicle will to shift into gears appropriate for the automatically shift into vehicle speed and engine When using a compact on 1 (First) gear. revolutions per minute (rpm): an All-Wheel Drive (AWD) vehicle, . the system automatically detects the 2. Press the + (plus) end of the The transmission will not allow shifting to the next higher gear if compact spare and disables AWD to button on the top of the shift protect the system. A Driver lever to upshift, or push the − the vehicle speed or engine rpm is too low. Information Center (DIC) message (minus) end of the button to will display on the instrument downshift. . The transmission will not allow cluster. See Vehicle Messages on The instrument cluster will change shifting to the next lower gear if page 5-24. To restore AWD from the currently displayed the vehicle speed or engine rpm operation and prevent excessive is too high. message to the letter “M,” for wear on the system, replace the Manual position, and a number compact spare with a full-size tire as indicating the requested gear. soon as possible. See Compact Spare Tire on page 10-61. AWD will be disabled and the message will display if there is excessive wheel spin. When the system cools down, AWD will be restored. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (26,1) 6014813) - 2014 - crc - 10/22/13

9-26 Driving and Operating

Brakes If driving safely on a wet road and it suddenly slows or stops. Always becomes necessary to slam on the leave enough room up ahead to brakes and continue braking to stop, even with ABS. Antilock Brake avoid a sudden obstacle, a System (ABS) computer senses the wheels are Using ABS slowing down. If one of the wheels This vehicle has ABS, an advanced Do not pump the brakes. Just hold is about to stop rolling, the computer electronic braking system that helps the brake pedal down firmly and let will separately work the brakes at prevent a braking skid. ABS work. You may hear the ABS each wheel. pump or motor operating and feel When the vehicle begins to drive ABS can change the brake pressure the brake pedal pulsate. This is away, ABS checks itself. to each wheel, as required, faster normal. A momentary motor or clicking noise than any driver could. This can help might be heard while this test is Braking in Emergencies you steer around the obstacle while going on, and it might even be braking hard. ABS allows you to steer and brake noticed that the brake pedal moves at the same time. In many a little. This is normal. As the brakes are applied, the emergencies, steering can help computer keeps receiving updates more than even the very best on wheel speed and controls braking. braking pressure accordingly. Remember: ABS does not change the time needed to get a foot up to the brake pedal or always decrease stopping distance. If you get too If there is a problem with ABS, this close to the vehicle in front of you, warning light stays on. See Antilock there will not be enough time to Brake System (ABS) Warning Light apply the brakes if that vehicle on page 5-16. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (27,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-27

Parking Brake To release the parking brake, hold Brake Assist the brake pedal down. Pull the parking brake lever up until you can The Brake Assist feature is press the release button. Hold the designed to assist the driver in release button in as you move the stopping or decreasing vehicle brake lever all the way down. speed in emergency driving conditions. This feature uses the stability system hydraulic brake { Caution control module to supplement the Driving with the parking brake on power brake system under can overheat the brake system conditions where the driver has quickly and forcefully applied the and cause premature wear or brake pedal in an attempt to quickly damage to brake system parts. stop or slow down the vehicle. The Make sure that the parking brake stability system hydraulic brake is fully released and the brake To set the parking brake, hold the control module increases brake warning light is off before driving. brake pedal down and pull up on the pressure at each corner of the parking brake lever. If the ignition is vehicle until the ABS activates. on, the brake system warning light Minor brake pedal pulsation or will come on. See Brake System pedal movement during this time is Warning Light on page 5-15. normal and the driver should continue to apply the brake pedal as the driving situation dictates The Brake Assist feature will automatically disengage when the brake pedal is released or brake pedal pressure is quickly decreased. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (28,1) 6014813) - 2014 - crc - 10/22/13

9-28 Driving and Operating

Ride Control Systems vehicle wheel brakes to assist the driver in keeping the vehicle on the Traction Control/ intended path. If cruise control is being used and Electronic Stability traction control or StabiliTrak begins Control to limit wheel spin, cruise control will disengage. Cruise control may be The indicator light for both systems System Operation turned back on when road is in the instrument cluster. This The vehicle has a Traction Control conditions allow. light will: ® System (TCS) and StabiliTrak , an Both systems come on . Flash when TCS is limiting electronic stability control system. automatically when the vehicle is wheel spin. These systems help limit wheel slip started and begins to move. The and assist the driver in maintaining . Flash when StabiliTrak is systems may be heard or felt while activated. control, especially on slippery road they are operating or while conditions. performing diagnostic checks. This . Turn on and stay on when either TCS activates if it senses that any is normal and does not mean there system is not working. of the drive wheels are spinning or is a problem with the vehicle. If either system fails to turn on or to beginning to lose traction. When this It is recommended to leave both activate, a message displays in the happens, TCS applies the brakes to systems on for normal driving Driver Information Center (DIC), and the spinning wheels and reduces conditions, but it may be necessary d comes on and stays on to engine power to limit wheel spin. to turn TCS off if the vehicle gets indicate that the system is inactive StabiliTrak activates when the stuck in sand, mud, ice, or snow. and is not assisting the driver in vehicle senses a difference between See If the Vehicle Is Stuck on maintaining control. The vehicle is the intended path and the direction page 9-9 and “Turning the Systems safe to drive, but driving should be the vehicle is actually traveling. Off and On” later in this section. adjusted accordingly. StabiliTrak selectively applies braking pressure to any one of the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (29,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-29

If d comes on and stays on: The button for TCS and StabiliTrak To turn off both TCS and StabiliTrak, is on the center stack. press and hold the button until 1. Stop the vehicle. g the Traction Off Light i and 2. Turn the engine off and wait { Caution 15 seconds. StabiliTrak Off Light g come on and Do not repeatedly brake or stay on in the instrument cluster. 3. Start the engine. accelerate heavily when TCS is To turn TCS and StabiliTrak on d Drive the vehicle. If comes on off. The vehicle driveline could be again, press and release the g and stays on, the vehicle may need damaged. button. The Traction Off Light i more time to diagnose the problem. and StabiliTrak Off Light g in the If the condition persists, see your To turn off only TCS, press and dealer. instrument cluster turn off. release the g button. The Traction Adding accessories can affect the Turning the Systems Off Off Light i displays in the and On vehicle performance. See instrument cluster. Accessories and Modifications on To turn TCS on again, press and page 10-2. release the g button. The Traction Off Light i displayed in the instrument cluster will turn off. If TCS is limiting wheel spin when the g button is pressed, the system will not turn off until the wheels stop spinning. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (30,1) 6014813) - 2014 - crc - 10/22/13

9-30 Driving and Operating

Cruise Control control will automatically disengage. 1 (On/Off): Press to turn the See Traction Control/Electronic cruise control system on or off. An The cruise control lets the vehicle Stability Control on page 9-28. If a white indicator light will turn on or off maintain a speed of about 40 km/h collision alert occurs when cruise in the instrument cluster. (25 mph) or more without keeping control is activated, cruise control is your foot on the accelerator. Cruise disengaged. See Forward Collision RES/+ (Resume/Accel): Move the control does not work at speeds Alert (FCA) System on page 9-32. thumbwheel up briefly to make the below 40 km/h (25 mph). When road conditions allow you to vehicle resume to a previously set safely use it again, the cruise speed or hold to accelerate. If cruise control can be turned back on. control is already active, use to { Warning increase vehicle speed. If the brakes are applied, the cruise Cruise control can be dangerous control disengages. SET/− (Set/Coast): Move the where you cannot drive safely at thumbwheel down briefly to set the a steady speed. Do not use the speed and activate cruise control. cruise control on winding roads or If cruise control is already active, in heavy traffic. use to decrease speed. Cruise control can be dangerous * (Cancel): Press to disengage on slippery roads. On such roads, cruise control without erasing the fast changes in tire traction can set speed from memory. cause excessive wheel slip, and Setting Cruise Control you could lose control. Do not use If the cruise button is on when not in cruise control on slippery roads. use, it could get bumped and go into cruise when not desired. Keep the The vehicle has a Traction Control cruise control button off when cruise System (TCS) or StabiliTrak system is not being used. that begins to limit wheel spin while using cruise control and the cruise Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (31,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-31

To set a speed: Increasing Speed While Using . To slow down in very small Cruise Control increments, move the 1. Press 1 to turn cruise thumbwheel toward SET/− system on. If the cruise control system is briefly. Each time this is done, already activated: 2. Get up to the speed desired. the vehicle goes about 1.6 km/h . Move the thumbwheel up toward (1 mph) slower. 3. Move the thumbwheel down RES/+ and hold it until the Passing Another Vehicle While toward SET/− and release it. vehicle accelerates to the Using Cruise Control 4. Take your foot off the accelerator desired speed, then release it. Use the accelerator pedal to pedal. . To increase the speed in small increase the vehicle speed. When increments, move the When the cruise control has been you take your foot off the pedal, the thumbwheel up toward RES/+ set to the desired speed, a green vehicle slows down to the previous briefly and then release it. Each cruise control indicator appears on set cruise control speed. While time this is done, the vehicle the instrument cluster. pressing the accelerator pedal or goes about 1.6 km/h (1 mph) shortly following the release to Resuming a Set Speed faster. override cruise control, briefly If the cruise control is set at a Reducing Speed While Using moving the thumbwheel toward desired speed and then the brakes Cruise Control SET– will result in cruise control set are applied, the cruise control is to the current vehicle speed. disengaged without erasing the set If the cruise control system is speed from memory. Once the already activated: Using Cruise Control on Hills vehicle speed is about 40 km/h . Move the thumbwheel toward How well the cruise control works (25 mph) or greater, move the SET/− and hold until the desired on hills depends upon the vehicle thumbwheel up toward RES/+ lower speed is reached, then speed, load, and the steepness of briefly. The vehicle returns to the release it. the hills. When going up steep hills, previously set speed. you might have to step on the accelerator pedal to maintain the vehicle speed. When going Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (32,1) 6014813) - 2014 - crc - 10/22/13

9-32 Driving and Operating

downhill, you might have to brake or Driver Assistance shift to a lower gear to maintain the Warning (Continued) vehicle speed. When the brakes are Systems applied, the cruise control is stopped vehicle ahead too rapidly, disengaged. Forward Collision Alert or when following a vehicle too closely, FCA may not provide a Ending Cruise Control (FCA) System warning with enough time to help There are three ways to end cruise The Forward Collision Alert (FCA) avoid a crash. FCA does not warn control: system may help to avoid or reduce of pedestrians, animals, signs, guardrails, bridges, construction . To disengage cruise control; the harm caused by front-end barrels, or other objects. Be ready step lightly on the brake pedal, crashes. FCA provides a visual alert the indicator light will go off. and beeps when approaching a to take action and apply the vehicle directly ahead too quickly. brakes. For more information, see . * Press . The forward-looking FCA camera Defensive Driving on page 9-3. . To turn off the cruise control sensor is on the windshield ahead system, press 1. of the rearview mirror. FCA detects Detecting the Vehicle Ahead vehicles within a distance of Erasing Speed Memory approximately 60 m (197 ft) and The cruise control set speed is operates at speeds above 40 km/h (25 mph). erased from memory by pressing 1 or if the vehicle is turned off. { Warning

FCA is a warning system and FCA warnings will not occur unless does not apply the brakes. When the FCA system detects a vehicle approaching a slower-moving or ahead. The vehicle ahead indicator (Continued) will display green when a vehicle is Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (33,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-33

detected in front. Vehicles may not Collision Alert Selecting the Alert Timing be detected on curves, highway exit ramps, or hills; or due to poor visibility. FCA will not detect another vehicle ahead until it is completely in the driving lane.

{ Warning When your vehicle approaches FCA does not provide a warning another vehicle too rapidly, the FCA to help avoid a crash, unless it display will come on and several detects a vehicle. FCA may not beeps will sound from the front. detect a vehicle ahead if the FCA When this occurs, the brake system sensor is blocked by dirt, snow, prepares for driver braking to occur or ice, or if the windshield is more rapidly, if needed. The Collision Alert control is on the damaged. It may also not detect a steering wheel. Press to set the vehicle on winding or hilly roads, alert timing. The first button press or in conditions that can limit shows the current control setting on visibility such as fog, rain, the DIC. Additional button presses or snow, or if the headlamps or will change this setting and turn the windshield are not cleaned or in system off. proper condition. Keep the windshield, headlamps, and FCA Unnecessary Alerts sensors clean and in good repair. FCA may provide unnecessary alerts to turning vehicles, vehicles in other lanes, objects that are not Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (34,1) 6014813) - 2014 - crc - 10/22/13

9-34 Driving and Operating

vehicles, or shadows. These alerts the vehicle, 2.5 m (8 ft) behind the After the vehicle is shifted out of are normal operation and the vehicle, and at least 25 cm (10 in) R (Reverse), the rear sensors are vehicle does not need service. off the ground and below liftgate turned off and the front sensors stay level. This detection distance may on until the vehicle is above a Other Messages be less during warmer or humid speed of 8 km/h (5 mph). For the There are messages that may weather. front park assist system to be active appear on the Driver Information again without shifting into Center (DIC) in the instrument { Warning R (Reverse), the park assist button cluster to provide information about on the center stack, forward of the FCA. See Object Detection System The parking assist system does shift lever, must be pressed. See Messages on page 5-26. not detect children, pedestrians, “Turning the System On and Off” bicyclists, animals, or objects later in this section. Cleaning the System located below the bumper or that UFRPA operates only at speeds If the FCA system does not seem to are too close or too far from the less than 8 km/h (5 mph). operate properly, clean the outside vehicle. It is not available at When the vehicle is in N (Neutral), of the windshield area in front of the speeds greater than 8 km/h the system may be active. If the camera sensor before considering (5 mph). To prevent injury, death, taking the vehicle in for service. vehicle is in a car wash, the sensors or vehicle damage, even with may detect objects in the car wash. parking assist, always check the Ultrasonic Parking Assist See “Turning the System On and area around the vehicle and Off” later in this section to turn the If available, the Ultrasonic Front and check all mirrors before moving system off. forward or backing. Rear Parking Assist (UFRPA) High-toned beeps from the front system, assists the driver with speakers are for objects detected parking and avoiding objects. How the System Works near the front bumper. Low-toned UFRPA operates at speeds less When the vehicle is shifted into beeps from the rear speakers are than 8 km/h (5 mph). The sensors for objects detected near the rear on the front and rear bumper detect R (Reverse) the front and rear bumper. The interval between the objects up to 1.2 m (4 ft) in front of sensors are automatically turned on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (35,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-35

beeps becomes shorter as the PARK ASSIST OFF: If the UFRPA vehicle gets closer to the obstacle. system does not activate due to a When the distance is less than temporary condition, the message 30 cm (12 in) the beeping is a displays on the DIC. This can occur continuous tone for five seconds. under the following conditions: Objects Detected by Both the . The driver has disabled the Front and Rear Sensors The indicator light in the button system. comes on when the system is . The ultrasonic sensors are not In general, if objects are detected at turned on. the same time near both the front clean. Keep the vehicle's and rear bumpers while backing up, When the system is off, the indicator bumpers free of mud, dirt, snow, the beeps only sound to indicate light in the button is off or PARK ice and slush. For cleaning that objects are close to the rear ASSIST OFF briefly displays on the instructions, see Exterior Care bumper. Driver Information Center (DIC). on page 10-68. However, if an object comes within UFRPA defaults to the on setting . The park assist sensors are 0.3 m (1 ft) of the front bumper while each time the vehicle is started. covered by frost or ice. Frost or the vehicle is backing up and at the Turn the system off when towing a ice can form around and behind same time there is another object trailer. the sensors and may not always further than 0.3 m (1 ft) from the rear be seen; this can occur after bumper, then higher-pitched beeps When the System Does Not washing the vehicle in cold only sound to indicate the front Seem to Work Properly weather. The message may not clear until the frost or ice has object. The following messages may be melted. Turning the System On and Off displayed on the DIC: . A trailer was attached to the SERVICE PARKING ASSIST: If The UFRPA system can be turned vehicle, or an object was this message occurs, take the on and off by pressing the park hanging out of the liftgate during assist button on the center stack, vehicle to your dealer to repair the forward of the shift lever. system. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (36,1) 6014813) - 2014 - crc - 10/22/13

9-36 Driving and Operating

the last drive cycle. Once the SBZA Detection Zones object is removed, UFRPA will { Warning return to normal operation. SBZA does not alert the driver to . An object or cover is attached to vehicles rapidly approaching the front of the vehicle. outside of the side blind zones, . A tow bar is attached to the pedestrians, bicyclists, vehicle. or animals. It may not provide alerts when changing lanes under . The bumper is damaged. Take the vehicle to your dealer to all driving conditions. Failure to repair the system. use proper care when changing lanes may result in injury, death, . Other conditions, such as or vehicle damage. Before vibrations from a jackhammer or making a lane change, always the compression of air brakes on check mirrors, glance over your a very large truck, are affecting The SBZA sensor covers a zone of shoulder, and use the turn system performance. approximately one lane over from signals. both sides of the vehicle, or 3.5 m (11 ft). The height of the zone is Side Blind Zone approximately between 0.5 m (1.5 ft) Alert (SBZA) and 2 m (6 ft) off the ground. This If equipped, the SBZA system is a zone starts at approximately the lane-changing aid that assists middle of the vehicle and goes back drivers with avoiding crashes that 5 m (16 ft). occur with vehicles in the side blind How the System Works zone (or spot) areas. The SBZA warning display will light up in the The SBZA symbol lights up in the corresponding outside side mirror side mirrors when the system and will flash if the turn signal is on. detects a vehicle in the next lane Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (37,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-37

over that is in the side blind zone. SBZA can be disabled through serviced. The system may light up This indicates it may be unsafe to vehicle personalization. See due to guardrails, signs, trees, change lanes. Before making a lane “Collision/Detection Systems” under shrubs, and other non-moving change, check the SBZA display, Vehicle Personalization on objects. This is normal system check mirrors, glance over your page 5-29. If SBZA is disabled by operation; the vehicle does not need shoulder, and use the turn signals. the driver, the SBZA mirror displays service. will not light up. SBZA may not operate when the When the System Does Not SBZA sensors in the left or right Seem to Work Properly corners of the rear bumper are covered with mud, dirt, snow, ice, SBZA displays may not come on or slush, or in heavy rainstorms. For when passing a vehicle quickly or cleaning instructions, see "Washing Left Side Mirror Right Side Mirror when towing a trailer. The SBZA the Vehicle" under Exterior Care on Display Display detection zones that extend back page 10-68. If the DIC still displays from the side of the vehicle do not the system unavailable message When the vehicle is started, both move further back when a trailer is after cleaning both sides of the outside mirror SBZA displays will towed. Use caution while changing vehicle toward the rear corners of briefly come on to indicate the lanes when towing a trailer. SBZA the vehicle, see your dealer. system is operating. When the may alert to objects attached to the vehicle is moving forward, the left- vehicle, such as a trailer, , If the SBZA displays do not light up or right-side mirror display will light or object extending out to either side when vehicles are in the blind zone up if a vehicle is detected in that of the vehicle. This is normal system and the system is clean, the system blind zone. If the turn signal is operation; the vehicle does not need may need service. Take the vehicle activated in the same direction of a service. to your dealer. detected vehicle, this display will flash as an extra warning not to SBZA may not always alert the change lanes. driver to vehicles in the side blind zone, especially in wet conditions. The system does not need to be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (38,1) 6014813) - 2014 - crc - 10/22/13

9-38 Driving and Operating

When SBZA is disabled for any To return to the previous screen reason other than the driver turning Warning (Continued) sooner, do one of the following: it off, the Side Blind Zone Alert On of view, below the bumper, . Press a hard key on the option will not be available on the infotainment system. personalization menu. or under the vehicle. Perceived distances may be different from . Shift into P (Park). FCC Information actual distances. Do not back the . Reach a vehicle speed of vehicle using only the RVC See Radio Frequency Statement on 8 km/h (5 mph). page 13-15. screen, during longer, higher speed backing maneuvers, Rear Cross Traffic Alert (RCTA) Rear Vision or where there could be cross On vehicles with the RCTA, a Camera (RVC) traffic. Failure to use proper care warning triangle with a left or right before backing may result in pointing arrow may also display on The vehicle may have an RVC injury, death, or vehicle damage. the RVC screen to warn of traffic system. Read this entire section Always check behind and around coming from the left or the right. before using it. the vehicle before backing. Three beeps will sound from the The RVC can assist the driver when speaker on that side. This system backing up by displaying a view of An image appears on the radio detects objects coming from up to the area behind the vehicle. screen with the message Check 20 m (65 ft) from the left or right side Surroundings for Safety when the behind the vehicle. The RCTA { Warning vehicle is shifted into R (Reverse). system will not work properly if ice, The radio screen goes to the snow, mud, or anything else builds The RVC system does not display previous screen after approximately up on the rear bumper sensors. children, pedestrians, bicyclists, 10 seconds once the vehicle is Use caution while backing up when animals, or any other object shifted out of R (Reverse). towing a trailer, as the RCTA located outside the camera's field detection zones that extend out (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (39,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-39

from the back of your vehicle do not conditions. Displayed images may move further back when a trailer is be closer or farther than they towed. appear. Rear Vision Camera Location The following illustrations show the field of view that the camera provides.

1. View displayed by the camera. 2. Corner of the rear bumper. When the System Does Not Seem To Work Properly The RVC system may not work properly or display a clear image if: . It is dark. The camera is above the license . The sun or the beam of plate. 1. View displayed by the camera. headlights is shining directly into The area displayed by the camera is the camera lens. limited. . Ice, snow, mud, or anything else It does not display objects that are builds up on the camera lens. close to either corner or under the Clean the lens, rinse it with bumper and can vary depending on water, and wipe it with a soft vehicle orientation or road cloth. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (40,1) 6014813) - 2014 - crc - 10/22/13

9-40 Driving and Operating

. The back of the vehicle is in an depending on the lane departure accident, the position and direction. LDW will not warn if the Warning (Continued) mounting angle of the camera turn signal is on or if a sharp can change or the camera can maneuver is made. If LDW only detects lane be affected. Be sure to have the markings on one side of the road, it will only warn you when camera and its position and { Warning mounting angle checked at your departing the lane on the side dealer. The LDW system is an aid to help where it has detected a lane . There are extreme temperature the vehicle stay in the driving marker. Even with LDW, always changes. lane. It does not steer the vehicle. keep your attention on the road The LDW system may not: and maintain proper vehicle Lane Departure position within the lane, or vehicle . Provide enough time to avoid damage, injury, or death could Warning (LDW) a crash. occur. Always keep the If equipped, LDW may help avoid . Detect lane markings under windshield clean and do not use crashes due to unintentional lane bad weather conditions or if LDW in bad weather conditions. departures. It may provide a the windshield is dirty. warning if the vehicle is crossing a . Detect lane markings and will How the System Works lane without using a turn signal in not detect road edges. the lane departure direction. LDW The LDW camera sensor is on the uses a camera sensor to detect the . Warn that the vehicle is windshield ahead of the rearview lane markings. It only operates at crossing a lane marking if the mirror. speeds of 56 km/h (35 mph) or system does not detect the greater. lane marking. To turn LDW on and off, press @ on (Continued) the center stack, forward of the shift When the vehicle crosses a lever. The control indicator will light detected lane marking, the LDW when LDW is on. indicator will flash and three beeps will be sounded from the left or right, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (41,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-41

When the System Does Not Seem To Work Properly { Warning If the LDW symbol does not appear LDW does not provide a warning when the system is on and the to help avoid a crash, unless it vehicle is traveling at least 56 km/h detects the lane markings. LDW (35 mph): may not detect the lane markings When the vehicle is started, the if the camera sensor is blocked LDW indicator on the instrument . The lane markings on the road by dirt, snow, or ice, or if the cluster will come on briefly. may not be seen. windshield is damaged. It may . The camera sensor may be If LDW is on, the LDW indicator will also not detect a lane on winding blocked by dirt, snow, or ice. appear green if the system detects or hilly roads, or in conditions that a left or right lane marking while the . The windshield may be can limit visibility such as fog, vehicle is traveling at 56 km/h (35 damaged. rain, or snow, or if the headlamps mph) or greater. If the vehicle . The weather may be limiting or windshield are not cleaned or crosses a detected lane marking in proper condition. Keep the without using the turn signal in the visibility. windshield, headlamps, and lane departure direction, this This is normal operation; the vehicle camera sensors clean and in indicator will change to amber and does not need service. Clean the flash. In addition, three beeps will windshield. good repair. be sounded from the left or right Lane markings may not be detected side, depending on the lane on curves, highway exit ramps, LDW warnings may occur due to tar departure direction. or hills; or due to poor visibility. marks, shadows, cracks in the road, or other road imperfections. This is If the LDW camera system does not normal system operation; the seem to operate properly, cleaning vehicle does not need service. the outside of the windshield in front of the camera sensor may correct the issue. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (42,1) 6014813) - 2014 - crc - 10/22/13

9-42 Driving and Operating

Fuel Recommended Fuel then they are acceptable to use. However, and other fuels Use of the recommended fuel is an Use regular unleaded gasoline with containing more than 15% ethanol important part of the proper a posted octane rating of 87 or must be used only in FlexFuel maintenance of this vehicle. When higher. If the octane rating is less vehicles. driving in the U.S., to help keep the than 87, an audible knocking noise may be heard. If this occurs, use a engine clean and maintain optimum { Caution vehicle performance, we gasoline rated at 87 octane or recommend using TOP TIER higher as soon as possible. If heavy Do not use fuel containing Detergent . See knocking is heard when using methanol. It can corrode metal gasoline with a higher octane rating, www.toptiergas.com for a list of TOP parts in the fuel system and also the engine needs service. TIER Detergent Gasolines. damage plastic and rubber parts. Use of Seasonal Fuels That damage would not be Use summer and winter fuels in the covered under the vehicle appropriate season. Driving or warranty. starting could be affected if the incorrect fuel is used. Drive the Some gasolines that are not vehicle with the engine running until reformulated for low emissions can the fuel is a half tank or less, then contain an octane-enhancing refuel with the current seasonal fuel. additive called Prohibited Fuels methylcyclopentadienyl manganese tricarbonyl (MMT). Do not use Gasolines containing oxygenates, gasolines with MMT as they can such as ethers and ethanol, as well reduce spark plug life and affect as reformulated gasolines are emission control system available in some cities. If these performance. The malfunction gasolines comply with the indicator lamp may turn on. If this previously described specification, occurs, see your dealer for service. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (43,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-43

Gasoline Specifications Fuel Additives Warning (Continued) At a minimum, gasoline should meet To keep fuel systems clean, TOP ASTM specification D 4814. Some TIER Detergent Gasoline is . To help avoid injuries to you gasolines contain an recommended. See Fuel on and others, read and follow octane-enhancing additive called page 9-42. all the instructions on the fuel pump island. methylcyclopentadienyl manganese If TOP TIER Detergent Gasoline is tricarbonyl (MMT). We recommend not available, one bottle of Fuel . Turn off the engine when against the use of gasolines System Treatment PLUS, part refueling. containing MMT. See “Prohibited number 88861013, added to the fuel . Keep sparks, flames, and Fuels" in Recommended Fuel on tank at every engine oil change, can page 9-42. smoking materials away help. Fuel System Treatment PLUS from fuel. is the only gasoline additive Fuels in Foreign recommended by General Motors. . Do not leave the fuel pump Countries It is available at your dealer. unattended. . If planning to drive in countries Do not reenter the vehicle outside the U.S. or Canada, the Filling the Tank while pumping fuel. proper fuel might be hard to find. . Keep children away from the Check regional auto club or fuel { Warning fuel pump and never let retail brand websites for availability children pump fuel. in the country where driving. Never Fuel vapors and fuel fires burn . Fuel can spray out if the fuel use leaded gasoline, fuel containing violently and can cause injury or death. cap is opened too quickly. methanol, or any other fuel not This spray can happen if the recommended. Costly repairs (Continued) tank is nearly full, and is caused by use of improper fuel more likely in hot weather. would not be covered by the vehicle Open the fuel cap slowly and warranty. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (44,1) 6014813) - 2014 - crc - 10/22/13

9-44 Driving and Operating

To open the fuel door, push and Warning (Continued) release the rearward center edge of { Warning the door. wait for any hiss noise to stop If a fire starts while you are then unscrew the cap all To remove the fuel cap, turn it refueling, do not remove the the way. slowly counterclockwise. The fuel nozzle. Shut off the flow of fuel by cap has a spring in it; if the cap is shutting off the pump or by released too soon, it will spring back notifying the station attendant. to the right. Leave the area immediately. While refueling, hang the tethered fuel cap from the hook on the fuel door. { Caution Be careful not to spill fuel. Do not top off or overfill the tank and wait a If a new fuel cap is needed, be few seconds after you have finished sure to get the right type of cap pumping before removing the from your dealer. The wrong type nozzle. Clean fuel from painted of fuel cap might not fit properly, surfaces as soon as possible. See might cause the malfunction Exterior Care on page 10-68. indicator lamp to light, and could When replacing the fuel cap, turn it damage the fuel tank and The fuel cap is behind a hinged fuel clockwise until it clicks. Make sure emissions system. See door on the right rear side of the the cap is fully installed. The vehicle. Malfunction Indicator Lamp on diagnostic system can determine if page 5-13. If equipped, the fuel door is locked the fuel cap has been left off or when the vehicle doors are locked. improperly installed. This would Press K on the RKE transmitter to allow fuel to evaporate into the unlock. atmosphere. See Malfunction Indicator Lamp on page 5-13. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (45,1) 6014813) - 2014 - crc - 10/22/13

Driving and Operating 9-45

Filling a Portable Fuel Warning (Continued) Towing Container General Towing . Place the container on the { Warning ground. Information Filling a portable fuel container . Place the nozzle inside the fill The vehicle is neither designed nor while it is in the vehicle can cause opening of the container intended to tow a trailer. fuel vapors that can ignite either before dispensing fuel, and by static electricity or other keep it in contact with the fill means. You or others could be opening until filling is badly burned and the vehicle complete. could be damaged. Always: . Fill the container no more . Use approved fuel than 95% full to allow for containers. expansion. . Remove the container from . Do not smoke, light matches, the vehicle, trunk, or pickup or use lighters while bed before filling. pumping fuel. (Continued) . Avoid using cell phones or other electronic devices. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (46,1) 6014813) - 2014 - crc - 10/22/13

9-46 Driving and Operating

Conversions and Add-on equipment can drain the vehicle's 12-volt battery, even if the Add-Ons vehicle is not operating. The vehicle has an airbag system. Add-On Electrical Before attempting to add anything Equipment electrical to the vehicle, see Servicing the Airbag-Equipped { Caution Vehicle on page 3-34 and Adding Equipment to the Airbag-Equipped Some electrical equipment can Vehicle on page 3-34. damage the vehicle or cause components to not work and would not be covered by the warranty. Always check with your dealer before adding electrical equipment. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-1

Battery ...... 10-20 Engine Compartment Fuse Vehicle Care All-Wheel Drive ...... 10-20 Block ...... 10-28 Switch Check ...... 10-20 Instrument Panel Fuse Automatic Transmission Shift Block ...... 10-31 General Information Lock Control Function Rear Compartment Fuse General Information ...... 10-2 Check ...... 10-21 Block ...... 10-34 California Proposition Ignition Transmission Lock 65 Warning ...... 10-2 Check ...... 10-21 Wheels and Tires California Park Brake and P (Park) Tires ...... 10-35 Materials Requirements . . . . 10-2 Mechanism Check ...... 10-21 All-Season Tires ...... 10-36 Accessories and Wiper Blade Winter Tires ...... 10-37 Modifications ...... 10-2 Replacement ...... 10-22 Summer Tires ...... 10-37 Tire Sidewall Labeling ...... 10-37 Vehicle Checks Headlamp Aiming Tire Designations ...... 10-39 Doing Your Own Headlamp Aiming ...... 10-24 Tire Terminology and Service Work ...... 10-3 Definitions ...... 10-40 Hood ...... 10-4 Bulb Replacement Tire Pressure ...... 10-43 Engine Compartment Bulb Replacement ...... 10-24 Tire Pressure Monitor Overview ...... 10-6 Halogen Bulbs ...... 10-24 System ...... 10-44 Engine Oil ...... 10-7 Headlamps, Front Turn Tire Pressure Monitor Engine Oil Life System ...... 10-9 Signal and Parking Operation ...... 10-45 Automatic Transmission Lamps ...... 10-24 Tire Inspection ...... 10-48 Fluid ...... 10-10 License Plate Lamp ...... 10-26 ...... 10-49 Engine Air Cleaner/Filter . . . . 10-11 Replacement Bulbs ...... 10-27 When It Is Time for New Cooling System ...... 10-12 Electrical System Tires ...... 10-50 Engine Coolant ...... 10-12 Buying New Tires ...... 10-51 Engine Overheating ...... 10-15 Electrical System Overload ...... 10-27 Different Size Tires and Washer Fluid ...... 10-17 Wheels ...... 10-52 Brakes ...... 10-17 Fuses and Circuit Brake Fluid ...... 10-18 Breakers ...... 10-28 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

10-2 Vehicle Care

Uniform Tire Quality General Information cause cancer and birth defects or Grading ...... 10-53 other reproductive harm. Engine Wheel Alignment and Tire For service and parts needs, visit exhaust, many parts and systems, Balance ...... 10-54 your dealer. You will receive many fluids, and some component Wheel Replacement ...... 10-54 genuine GM parts and GM-trained wear by-products contain and/or Tire Chains ...... 10-55 and supported service people. emit these chemicals. If a Tire Goes Flat ...... 10-56 Genuine GM parts have one of Tire Changing ...... 10-57 these marks: California Perchlorate Compact Spare Tire ...... 10-61 Materials Requirements Jump Starting Certain types of automotive Jump Starting ...... 10-62 applications, such as airbag Towing initiators, safety belt pretensioners, Towing the Vehicle ...... 10-65 and lithium batteries contained in Recreational Vehicle Remote Keyless Entry transmitters, Towing ...... 10-65 may contain perchlorate materials. Special handling may be necessary. Appearance Care For additional information, see Exterior Care ...... 10-68 www.dtsc.ca.gov/hazardouswaste/ Interior Care ...... 10-72 perchlorate. Floor Mats ...... 10-76 Accessories and California Proposition Modifications 65 Warning Adding non‐dealer accessories or Most motor vehicles, including this making modifications to the vehicle one, contain and/or emit chemicals can affect vehicle performance and known to the State of California to safety, including such things as airbags, braking, stability, ride and Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-3

handling, emissions systems, Vehicle Checks This vehicle has an airbag system. aerodynamics, durability, and Before attempting to do your own electronic systems like antilock service work, see Servicing the brakes, traction control, and stability Doing Your Own Airbag-Equipped Vehicle on control. These accessories or Service Work page 3-34. modifications could even cause Keep a record with all parts receipts malfunction or damage not covered { Warning and list the mileage and the date of by the vehicle warranty. any service work performed. See Damage to vehicle components It can be dangerous to work on Maintenance Records on resulting from modifications or the your vehicle if you do not have page 11-13. installation or use of non‐GM the proper knowledge, service certified parts, including control manual, tools, or parts. Always { Caution module or software modifications, is follow owner manual procedures not covered under the terms of the and consult the service manual Even small amounts of vehicle warranty and may affect for your vehicle before doing any contamination can cause damage remaining warranty coverage for service work. to vehicle systems. Do not allow affected parts. contaminants to contact the fluids, GM Accessories are designed to If doing some of your own service reservoir caps, or dipsticks. complement and function with other work, use the proper service systems on the vehicle. See your manual. It tells you much more dealer to accessorize the vehicle about how to service the vehicle using genuine GM Accessories than this manual can. To order the installed by a dealer technician. proper service manual, see Service Also, see Adding Equipment to the Publications Ordering Information Airbag-Equipped Vehicle on on page 13-11. page 3-34. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

10-4 Vehicle Care

Hood To open the hood:

2. Go to the front of the vehicle and 3. Lift the hood and release the move the secondary hood hood prop from its retainer, release lever toward the right above the radiator. Securely side of the vehicle. place the hood prop into the slot 1. Pull the hood release handle on the underside of the hood. inside the vehicle. It is located on the lower left side of the instrument panel. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-5

To close the hood: 2. Lower the hood 30 cm (12 in) 1. Before closing the hood, be sure above the vehicle and release it all filler caps are on properly. so it fully latches. Check to Then, lift the hood to relieve make sure the hood is closed pressure on the hood prop. and repeat the process if Remove the hood prop from the necessary. slot in the underside of the hood and return the prop to its retainer. The prop rod must click into place when returning it to the retainer to prevent hood damage. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

10-6 Vehicle Care

Engine Compartment Overview Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-7

1. Engine Air Cleaner/Filter on Engine Oil Checking Engine Oil page 10-11. To ensure proper engine It is a good idea to check the engine 2. Engine Oil Dipstick. See Engine performance and long life, careful oil level at each fuel fill. In order to Oil on page 10-7. attention must be paid to engine oil. get an accurate reading, the vehicle 3. Engine Cooling Fan (Out of Following these simple, but must be on level ground. The View). See Cooling System on important steps will help protect engine oil dipstick handle is a loop. page 10-12. your investment: See Engine Compartment Overview on page 10-6 for the location of the 4. Engine Oil Fill Cap. See Engine . Always use engine oil approved engine oil dipstick. Oil on page 10-7. to the proper specification and of the proper viscosity grade. See Obtaining an accurate oil level 5. Engine Coolant Surge Tank and Selecting the Right Engine Oil reading is essential: Pressure Cap. See Cooling “ ” in this section. System on page 10-12. 1. If the engine has been running . Check the engine oil level recently, turn off the engine and 6. Brake Fluid Reservoir. See regularly and maintain the allow several minutes for the oil Brakes on page 10-17. proper oil level. See “Checking to drain back into the oil pan. 7. Auxiliary Fuse Block. See Engine Oil” and “When to Add Checking the oil level too soon Engine Compartment Fuse Engine Oil” in this section. after engine shutoff will not Block on page 10-28. provide an accurate oil level . Change the engine oil at the reading. 8. Battery on page 10-20. appropriate time. See Engine Oil Life System on page 10-9. 9. Windshield Washer Fluid { Warning Reservoir. See Washer Fluid on . Always dispose of engine oil page 10-17. properly. See “What to Do with The engine oil dipstick handle 10. Engine Compartment Fuse Used Oil” in this section. may be hot; it could burn you. Block on page 10-28. Use a towel or glove to touch the dipstick handle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

10-8 Vehicle Care

2. Pull out the dipstick and clean it Selecting the Right Engine Oil with a paper towel or cloth, then { Caution Selecting the right engine oil push it back in all the way. depends on both the proper oil Remove it again, keeping the tip Do not add too much oil. Oil specification and viscosity grade. down, and check the level. levels above or below the acceptable operating range See Recommended Fluids and When to Add Engine Oil shown on the dipstick are harmful Lubricants on page 11-11. to the engine. If you find that you Specification have an oil level above the Use and ask for licensed engine oils operating range, i.e., the engine ® has so much oil that the oil level with the dexos1 approved certification mark. Engine oils gets above the MAX mark, the meeting the requirements for the engine could be damaged. You vehicle should have the dexos1 should drain out the excess oil or approved certification mark. This If the oil is below the MIN mark on limit driving of the vehicle and certification mark indicates that the the dipstick, add 1 L (1 qt) of the seek a service professional to oil has been approved to the dexos1 recommended oil and then recheck remove the excess amount of oil. specification. the level. See “Selecting the Right Engine Oil” in this section for an See Engine Compartment Overview explanation of what kind of oil to on page 10-6 for the location of the use. For engine oil crankcase engine oil fill cap. capacity, see Capacities and Specifications on page 12-2. Add enough oil to put the level somewhere in the proper operating range between the MIN and MAX marks. Push the dipstick all the way back in when through. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-9

specification. See “Specification” containing used engine oil. See the { Caution earlier in this section for more manufacturer's warnings about the information. use and disposal of oil products. Failure to use the recommended engine oil can result in engine Engine Oil Additives/Engine Used oil can be a threat to the damage not covered by the Oil Flushes environment. If you change your vehicle warranty. Check with your own oil, be sure to drain all the oil Do not add anything to the oil. The from the filter before disposal. Never dealer or service provider on recommended oils with the dexos whether the oil is approved to the dispose of oil by putting it in the specification and displaying the trash or pouring it on the ground, dexos1 specification. dexos certification mark are all that into sewers, or into streams or is needed for good performance and bodies of water. Recycle it by taking Viscosity Grade engine protection. it to a place that collects used oil. SAE 5W-30 is the best viscosity Engine oil system flushes are not grade for the vehicle. Do not use recommended and could cause Engine Oil Life System engine damage not covered by the other viscosity grade oils such as When to Change Engine Oil SAE 10W-30, 10W-40, or 20W-50. vehicle warranty. This vehicle has a computer system Cold Temperature Operation: In an What to Do with Used Oil that indicates when to change the area of extreme cold, where the Used engine oil contains certain engine oil and filter. This is based temperature falls below −29°C elements that can be unhealthy for on a combination of factors which (−20°F), an SAE 0W-30 oil may be your skin and could even cause include engine revolutions, engine used. An oil of this viscosity grade cancer. Do not let used oil stay on temperature, and miles driven. will provide easier cold starting for your skin for very long. Clean your Based on driving conditions, the the engine at extremely low skin and nails with soap and water, mileage at which an oil change is temperatures. When selecting an oil or a good hand cleaner. Wash or indicated can vary considerably. For of the appropriate viscosity grade, properly dispose of clothing or rags the oil life system to work properly, always select an oil of the correct the system must be reset every time the oil is changed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

10-10 Vehicle Care

When the system has calculated How to Reset the Engine Oil If the CHANGE ENGINE OIL SOON that oil life has been diminished, it Life System DIC message comes back on when indicates that an oil change is the vehicle is started, the engine oil necessary. A CHANGE ENGINE Reset the system whenever the life system has not reset. Repeat OIL SOON DIC message comes on. engine oil is changed so that the the procedure. See Vehicle Messages on system can calculate the next page 5-24. Change the oil as soon engine oil change. To reset the system: Automatic Transmission as possible within the next 1 000 km Fluid (600 mi). It is possible that, if driving 1. Press the MENU button to show under the best conditions, the oil life Remaining Oil Life on the How to Check Automatic system might indicate that an oil display. This display shows an Transmission Fluid change is not necessary for up to a estimate of the oil’s remaining year. The engine oil and filter must useful life. If 99% is displayed, It is not necessary to check the be changed at least once a year that means that 99% of the transmission fluid level. and, at this time, the system must current oil life remains. A transmission fluid leak is the only be reset. Your dealer has trained reason for fluid loss. If a leak 2. To reset the engine oil life service people who will perform this occurs, take the vehicle to your system, press the SET/CLR work and reset the system. It is also dealer and have it repaired as soon button while the oil life display is important to check the oil regularly as possible. active. After a few seconds, over the course of an oil drain there will be a single chime and There is a special procedure for interval and keep it at the proper the oil life will be reset to 100%. checking and changing the level. transmission fluid. Because this Be careful not to reset the oil life If the system is ever reset procedure is difficult, you should display accidentally at any time accidentally, the oil must be have this done at your dealer. other than after the oil is changed. changed at 5 000 km (3,000 mi) It cannot be reset accurately. since the last oil change. Remember to reset the oil life system whenever the oil is changed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (11,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-11

Change the fluid at the intervals release loose dust and dirt. If the See Maintenance Schedule on listed in Maintenance Schedule on filter remains covered with dirt, a page 11-2 for replacement intervals. page 11-2, and be sure to use the new filter is required. fluid listed in Recommended Fluids To inspect or replace the air cleaner/ { Warning and Lubricants on page 11-11. filter: Operating the engine with the air Engine Air Cleaner/Filter cleaner/filter off can cause you or The engine air cleaner/filter is in the others to be burned. The air engine compartment on the cleaner not only cleans the air; it passenger side of the vehicle. See helps to stop flames if the engine Engine Compartment Overview on backfires. Use caution when page 10-6 for more information on working on the engine and do not location. drive with the air cleaner/filter off. When to Inspect the Engine Air Cleaner/Filter { Caution Inspect the air cleaner/filter at the scheduled maintenance intervals. If the air cleaner/filter is off, dirt See Maintenance Schedule on 1. Remove the two screws, tilt the can easily get into the engine, page 11-2. If you are driving in cover, and slide it out of the which could damage it. Always dusty/dirty conditions, inspect the assembly. have the air cleaner/filter in place filter at each engine oil change. 2. Inspect or replace the engine air when you are driving. How to Inspect the Engine Air cleaner/filter. Cleaner/Filter 3. Lower the cover, slide it into the To inspect the engine air cleaner/ assembly, then secure with the filter, remove the filter from the two screws. vehicle and lightly shake the filter to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (12,1) 6014813) - 2014 - crc - 10/22/13

10-12 Vehicle Care

Cooling System { Warning { Caution The cooling system allows the engine to maintain the correct An electric engine cooling fan Using coolant other than working temperature. under the hood can start up even DEX-COOL® can cause when the engine is not running premature engine, heater core, and can cause injury. Keep or radiator corrosion. In addition, hands, clothing, and tools away the engine coolant could require from any underhood electric fan. changing sooner. Any repairs would not be covered by the vehicle warranty. Always use DEX-COOL (silicate-free) coolant { Warning in the vehicle. Heater and radiator hoses, and other engine parts, can be very Engine Coolant hot. Do not touch them. If you do, you can be burned. The cooling system in the vehicle is filled with DEX-COOL engine 1. Engine Cooling Fan (Out Do not run the engine if there is a coolant. This coolant is designed to of View) leak. If you run the engine, it remain in the vehicle for 5 years or 2. Engine Coolant Surge Tank and could lose all coolant. That could 240 000 km (150,000 mi), whichever Pressure Cap cause an engine fire, and you occurs first. could be burned. Get any leak The following explains the cooling fixed before you drive the vehicle. system and how to check and add coolant when it is low. If there is a problem with engine overheating, see Engine Overheating on page 10-15. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (13,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-13

What to Use . Gives boiling protection up to Never dispose of engine coolant by 129°C (265°F), engine putting it in the trash, pouring it on temperature. { Warning the ground, or into sewers, streams, . Protects against rust and or bodies of water. Have the coolant Adding only plain water or some corrosion. changed by an authorized service center, familiar with legal other liquid to the cooling system . Will not damage aluminum parts. can be dangerous. Plain water requirements regarding used and other liquids, can boil before . Helps keep the proper engine coolant disposal. This will help the proper coolant mixture will. temperature. protect the environment and your health. The coolant warning system is set for the proper coolant mixture. { Caution Checking Coolant With plain water or the wrong If improper coolant mixture, The vehicle must be on a level mixture, the engine could get too inhibitors, or additives are used in surface when checking the coolant hot but you would not get the the vehicle cooling system, the level. overheat warning. The engine engine could overheat and be could catch fire and you or It is normal to see coolant moving in damaged. Too much water in the others could be burned. Use a the upper coolant hose return line mixture can freeze and crack 50/50 mixture of clean, drinkable when the engine is running. engine cooling parts. The repairs water and DEX-COOL coolant. Check to see if coolant is visible in would not be covered by the the coolant surge tank. If the coolant vehicle warranty. Use only the inside the coolant surge tank is Use a 50/50 mixture of clean proper mixture of engine coolant drinkable water and DEX-COOL boiling, do not do anything else until for the cooling system. See it cools down. coolant. This mixture: Recommended Fluids and . Gives freezing protection down Lubricants on page 11-11. to −37°C (−34°F), outside temperature. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (14,1) 6014813) - 2014 - crc - 10/22/13

10-14 Vehicle Care

If coolant is visible but the coolant water and DEX-COOL coolant at the level is not at or above the mark coolant surge tank, but be sure the { Warning pointed to, add a 50/50 mixture of cooling system, including the clean drinkable water and coolant surge tank pressure cap, is You can be burned if you spill DEX-COOL coolant. cool before you do it. coolant on hot engine parts. Coolant contains ethylene glycol Be sure the cooling system is cool { Warning and it will burn if the engine parts before this is done. are hot enough. Do not spill If no coolant is visible in the coolant Steam and scalding liquids from a coolant on a hot engine. surge tank, add coolant as follows: hot cooling system can blow out How to Add Coolant to the and burn you badly. Never turn Coolant Surge Tank the cap when the cooling system, including the surge tank pressure cap, is hot. Wait for the cooling { Caution system and surge tank pressure This vehicle has a specific cap to cool. coolant fill procedure. Failure to follow this procedure could cause the engine to overheat and be { Caution severely damaged. In cold weather, water can freeze If no problem is found, check to see and crack the engine, radiator, if coolant is visible in the coolant heater core, and other parts. Use surge tank. If coolant is visible but the recommended coolant and the coolant level is not at the the proper coolant mixture. indicated level mark, add a 50/50 mixture of clean, drinkable Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (15,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-15

1. Remove the coolant surge tank 4. With the coolant surge tank pressure cap when the cooling pressure cap off, start the { Caution system, including the coolant engine and let it run until you surge tank pressure cap and can feel the upper radiator hose If the pressure cap is not tightly upper radiator hose, is no getting hot. Watch out for the installed, coolant loss and longer hot. engine cooling fan. possible engine damage may occur. Be sure the cap is properly Turn the pressure cap slowly By this time, the coolant level and tightly secured. counterclockwise about inside the coolant surge tank one-quarter of a turn. If you hear may be lower. If the level is a hiss, wait for that to stop. This lower, add more of the proper Engine Overheating will allow any pressure still left to DEX-COOL coolant mixture to be vented out the the coolant surge tank until the The vehicle has an engine coolant discharge hose. level reaches the indicated temperature gauge to warn of the level mark. engine overheating. See Engine 2. Keep turning the pressure cap Coolant Temperature Gauge on slowly and remove it. 5. Replace the pressure cap tightly. page 5-10. 3. Fill the coolant surge tank with Check the level in the coolant surge If the decision is made not to lift the the proper DEX-COOL coolant tank when the cooling system has hood when this warning appears, mixture to the indicated cooled down. If the coolant is not at get service help right away. See level mark. the proper level, repeat Steps 1– Roadside Assistance Program on 3 and reinstall the pressure cap. page 13-5. If the coolant still is not at the proper level when the system cools down If the decision is made to lift the again, see your dealer. hood, make sure the vehicle is parked on a level surface. Then check to see if the engine cooling fan is running. If the engine is overheating, the fan should be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (16,1) 6014813) - 2014 - crc - 10/22/13

10-16 Vehicle Care

running. If it is not, do not continue If the overheat warning is displayed to run the engine. Have the vehicle Warning (Continued) with no sign of steam: serviced. Wait until there is no sign of 1. Turn the air conditioning off. steam or coolant before you open { Caution 2. Turn the heater on to the highest the hood. temperature and to the highest Running the engine without If you keep driving when the fan speed. Open the windows as coolant may cause damage or a engine is overheated, the liquids necessary. fire. Vehicle damage would not be in it can catch fire. You or others 3. When it is safe to do so, pull off covered by the vehicle warranty. could be badly burned. Stop the the road, shift to P (Park) or engine if it overheats, and get out N (Neutral), and let the engine idle. If Steam Is Coming from the of the vehicle until the engine Engine Compartment is cool. If the engine coolant temperature gauge is no longer in the overheat { Warning If No Steam Is Coming from zone, the vehicle can be driven. the Engine Compartment Continue to drive the vehicle slowly Steam from an overheated engine for about 10 minutes. Keep a safe If an engine overheat warning is can burn you badly, even if you vehicle distance from the vehicle in displayed but no steam can be seen just open the hood. Stay away front. If the warning does not come or heard, the problem may not be back on, continue to drive normally from the engine if you see or hear too serious. Sometimes the engine and have the cooling system steam coming from it. Just turn it can get a little too hot when the checked for proper fill and function. off and get everyone away from vehicle: the vehicle until it cools down. If the warning continues, pull over, . Climbs a long hill on a hot day. stop, and park the vehicle (Continued) . Stops after high-speed driving. right away. . Idles for long periods in traffic. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (17,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-17

If there is no sign of steam, idle the Open the cap with the washer engine for three minutes while symbol on it. Add washer fluid until Caution (Continued) parked. If the warning is still the tank is full. See Engine displayed, turn off the engine until it Compartment Overview on expansion if freezing occurs, cools down. page 10-6 for reservoir location. which could damage the tank if it is completely full. Washer Fluid { Caution Brakes What to Use . Do not use engine coolant This vehicle has disc brakes. Disc When the vehicle needs windshield () in the windshield brake pads have built-in wear washer fluid, be sure to read the washer. It can damage the indicators that make a high-pitched manufacturer's instructions before windshield washer system warning sound when the brake pads use. If operating the vehicle in an and paint. are worn and new pads are needed. area where the temperature may fall . Do not mix water with The sound can come and go or be below freezing, use a fluid that has ready-to-use washer fluid. heard all the time when the vehicle sufficient protection against Water can cause the solution is moving, except when applying the freezing. to freeze and damage the brake pedal firmly. Adding Washer Fluid washer fluid tank and other parts of the washer system. { Warning . When using concentrated washer fluid, follow the The brake wear warning sound manufacturer instructions for means that soon the brakes will adding water. not work well. That could lead to . Fill the washer fluid tank only a crash. When the brake wear three-quarters full when it is warning sound is heard, have the very cold. This allows for fluid vehicle serviced. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (18,1) 6014813) - 2014 - crc - 10/22/13

10-18 Vehicle Care

pedal travel. This could be a sign change in many other ways if the { Caution that brake service might be wrong replacement brake parts are required. installed. Continuing to drive with worn-out brake pads could result in costly Brake Adjustment Brake Fluid brake repair. Every time the brakes are applied, The brake master cylinder reservoir with or without the vehicle moving, is filled with DOT 4 brake fluid as the brakes adjust for wear. Some driving conditions or climates indicated on the reservoir cap. See can cause a brake squeal when the Replacing Brake System Parts Engine Compartment Overview on brakes are first applied or lightly page 10-6 for the location of the applied. This does not mean The braking system on a vehicle is reservoir. The fluid level must be complex. Its many parts have to be something is wrong with the brakes. between the MIN and MAX marks. Properly torqued wheel nuts are of top quality and work well together necessary to help prevent brake if the vehicle is to have really good pulsation. When tires are rotated, braking. The vehicle was designed inspect brake pads for wear and and tested with top-quality brake evenly tighten wheel nuts in the parts. When parts of the braking proper sequence to torque system are replaced, be sure to get specifications. See Capacities and new, approved replacement parts. Specifications on page 12-2. If this is not done, the brakes might not work properly. For example, Brake pads should be replaced as installing pads that are complete sets. wrong for the vehicle, can change Brake Pedal Travel the balance between the front and rear brakes — for the worse. The See your dealer if the brake pedal braking performance expected can does not return to normal height, or if there is a rapid increase in Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (19,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-19

There are only two reasons why the Always clean the brake fluid fluid level in the reservoir might { Warning reservoir cap and the area around go down: the cap before removing it. This If too much brake fluid is added, it helps keep dirt from entering the . The fluid level goes down can spill on the engine and burn, reservoir. because of normal brake lining if the engine is hot enough. You wear. When new linings are or others could be burned, and { Warning installed, the fluid level goes the vehicle could be damaged. back up. Add brake fluid only when work is With the wrong kind of fluid in the . A fluid leak in the brake done on the brake hydraulic brake hydraulic system, the hydraulic system can also cause system. brakes might not work well. This a low fluid level. Have the brake could cause a crash. Always use hydraulic system fixed, since a the proper brake fluid. leak means that sooner or later When the brake fluid falls to a low the brakes will not work well. level, the brake warning light comes on. See Brake System Warning Do not top off the brake fluid. Light on page 5-15. Adding fluid does not correct a leak. { Caution If fluid is added when the linings are What to Add . worn, there will be too much fluid Using the wrong fluid can Use only new DOT 4 brake fluid badly damage brake when new brake linings are from a sealed container. It is installed. Add or remove fluid, as hydraulic system parts. For recommended that the brake example, just a few drops of necessary, only when work is done hydraulic system be flushed and on the brake hydraulic system. mineral-based oil, such as refilled with new DOT 4 fluid at a engine oil, in the brake regular maintenance interval every hydraulic system can damage two years. See Recommended brake hydraulic system parts Fluids and Lubricants on so badly that they will have to page 11-11. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (20,1) 6014813) - 2014 - crc - 10/22/13

10-20 Vehicle Care

All-Wheel Drive Caution (Continued) Warning (Continued) Transfer Case be replaced. Do not let known to the State of California to someone put in the wrong cause cancer and reproductive Under normal driving conditions, kind of fluid. harm. Wash hands after handling. transfer case fluid does not require changing or checking unless there . If brake fluid is spilled on the is a fluid leak or unusual noise. vehicle's painted surfaces, Vehicle Storage If required, have the transfer case the paint finish can be serviced by your dealer. damaged. Be careful not to { Warning spill brake fluid on the Starter Switch Check vehicle. If you do, wash it off Batteries have acid that can burn immediately. you and gas that can explode. { Warning You can be badly hurt if you are Battery not careful. See Jump Starting on When you are doing this page 10-62 for tips on working inspection, the vehicle could Refer to the replacement number on around a battery without the original battery label when a move suddenly. If the vehicle getting hurt. new battery is needed. moves, you or others could be injured. { Warning Infrequent Usage: Remove the black, negative (−) cable from the 1. Before starting this check, be Battery posts, terminals, and battery to keep the battery from sure there is enough room related accessories contain lead running down. around the vehicle. and lead compounds, chemicals Extended Storage: Remove the (Continued) black, negative (−) cable from the battery or use a battery trickle charger. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (21,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-21

2. Apply both the parking brake 1. Before starting this check, be . The ignition key should come and the regular brake. sure there is enough room out only in LOCK/OFF. Do not use the accelerator around the vehicle. It should be Contact your dealer if service is pedal, and be ready to turn off parked on a level surface. required. the engine immediately if it 2. Apply the parking brake. Be starts. ready to apply the regular brake Park Brake and P (Park) 3. Try to start the engine in each immediately if the vehicle begins Mechanism Check gear. The vehicle should start to move. only in P (Park) or N (Neutral). 3. With the engine off, turn the { Warning If the vehicle starts in any other ignition on, but do not start the position, contact your dealer for engine. Without applying the When you are doing this check, service. regular brake, try to move the the vehicle could begin to move. shift lever out of P (Park) with You or others could be injured Automatic Transmission normal effort. If the shift lever and property could be damaged. Shift Lock Control moves out of P (Park), contact Make sure there is room in front your dealer for service. of the vehicle in case it begins to Function Check roll. Be ready to apply the regular Ignition Transmission brake at once should the vehicle { Warning Lock Check begin to move. When you are doing this While parked and with the parking inspection, the vehicle could brake set, try to turn the ignition to Park on a fairly steep hill, with the move suddenly. If the vehicle LOCK/OFF in each shift lever vehicle facing downhill. Keeping moves, you or others could be position. your foot on the regular brake, set the parking brake. injured. . The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (22,1) 6014813) - 2014 - crc - 10/22/13

10-22 Vehicle Care

. To check the parking brake's holding ability: With the engine { Caution running and the transmission in N (Neutral), slowly remove foot Allowing the wiper arm to touch pressure from the regular brake the windshield when no wiper pedal. Do this until the vehicle is blade is installed could damage held by the parking brake only. the windshield. Any damage that . To check the P (Park) occurs would not be covered by mechanism's holding ability: your warranty. Do not allow the With the engine running, shift to wiper arm to touch the windshield. P (Park). Then release the parking brake followed by the Front Wiper Blade regular brake. Replacement 2. Press the release button on the Contact your dealer if service is To replace the front wiper blades: top side of the wiper and pull the required. wiper blade out of the end of the 1. Lift the wiper arm from the wiper arm. Wiper Blade Replacement windshield until no further movement is possible. 3. Install the wiper blade connector Windshield wiper blades should be by sliding into the end of the inspected for wear and cracking. wiper arm until the button on the See Maintenance Schedule on wiper blade clicks into place with page 11-2. the wiper arm. Replacement blades come in 4. Place the wiper arm with the different types and are removed in wiper blade in place back on the different ways. For proper type and windshield. length, see Maintenance Replacement Parts on page 11-12. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (23,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-23

3. Remove the cover. 3. Push the new blade assembly { Caution 4. After wiper blade replacement, securely on the wiper arm until ensure that the cover hook the release lever clicks into Damage may occur if the wiper place. blades are not in contact with the slides into the slot in the blade windshield before turning on the assembly. 4. Replace the wiper cover. wiper system. 5. Snap the cover down to secure. To replace the wiper blade: Rear Wiper Blade Replacement 1. Lift the wiper arm away from the The rear wiper blade and wiper arm windshield. have a cover for protection. The cover must be removed before the wiper blade can be replaced. To remove the cover:

2. Push the release lever (2) to disengage the hook and push 1. Slide a plastic tool under the the wiper arm (1) out of the cover and push upward to blade assembly (3). unsnap. 2. Slide the cover toward the wiper blade tip to unhook it from the blade assembly. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (24,1) 6014813) - 2014 - crc - 10/22/13

10-24 Vehicle Care

Headlamp Aiming Bulb Replacement Headlamps, Front Turn Headlamp aim has been preset and For the proper type of replacement Signal and Parking should need no further adjustment. bulbs, see Replacement Bulbs on Lamps If the vehicle is damaged in a crash, page 10-27. the headlamp aim may be affected. For any bulb‐changing procedure If adjustment to the headlamps is not listed in this section, contact necessary, see your dealer. your dealer. Halogen Bulbs

{ Warning

Halogen bulbs have pressurized gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure Driver Side Shown, Passenger to read and follow the instructions Side Similar on the bulb package. 1. Turn Signal Lamp 2. Low-Beam Headlamp 3. Parking Lamp 4. High-Beam Headlamp Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (25,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-25

High-Beam Headlamp/ Low-Beam Headlamp 1. Open the hood. See Hood on page 10-4.

4. Disconnect the wiring harness 2. Remove the parking lamp bulb connector from the bulb. socket from the headlamp 5. Install the new bulb in the assembly by turning headlamp assembly by turning counterclockwise. clockwise. 3. Remove the bulb from the bulb 2. Remove the headlamp bulb 6. Reconnect the wiring harness socket by pulling it straight out. access cover. connector. 4. Install the new bulb in the bulb 3. Turn the bulb counterclockwise 7. Install the headlamp bulb access socket. and pull straight back. cover. 5. Install the bulb socket into the headlamp assembly by turning Parking Lamp clockwise. 1. Open the hood. See Hood on page 10-4. Turn Signal Lamp 1. Open the hood. See Hood on page 10-4. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (26,1) 6014813) - 2014 - crc - 10/22/13

10-26 Vehicle Care

License Plate Lamp To replace one of these bulbs: 1. Push the left end of the lamp assembly toward the right. 2. Turn the lamp assembly down to remove it. 3. Turn the bulb socket (1) counterclockwise to remove it from the lamp assembly (3). 4. Pull the bulb (2) straight out of the bulb socket (1). 5. Push the replacement bulb 2. Remove the turn signal lamp straight into the bulb socket and bulb socket from the headlamp Lamp Assembly turn the bulb socket clockwise to assembly by turning install it into the lamp assembly. counterclockwise. 6. Turn the lamp assembly into the 3. Remove the bulb from the bulb lamp assembly opening socket by pulling it straight out. engaging the clip side first. 4. Install the new bulb in the bulb 7. Push on the lamp side opposite socket. the clip until the lamp assembly 5. Install the bulb socket into the snaps into place. headlamp assembly by turning clockwise.

Bulb Assembly Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (27,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-27

Replacement Bulbs Electrical System Headlamp Wiring Bulb An electrical overload may cause Exterior Lamp Number Electrical System the lamps to go on and off, or in Overload some cases to remain off. Have the Back-Up Lamp 921 headlamp wiring checked right away Front Parking Lamp 7444NA The vehicle has fuses and circuit if the lamps go on and off or breakers to protect against an remain off. Front Turn 7444NA electrical system overload. Signal Lamp Windshield Wipers When the current electrical load is High-Beam 9005LL too heavy, the circuit breaker opens If the wiper motor overheats due to Headlamp and closes, protecting the circuit heavy snow or ice, the windshield License Plate Lamp W5W LL until the current load returns to wipers will stop until the motor cools normal or the problem is fixed. This and will then restart. Low-Beam H11 LL greatly reduces the chance of circuit Although the circuit is protected Headlamp overload and fire caused by from electrical overload, overload electrical problems. due to heavy snow or ice may For replacement bulbs not listed cause wiper linkage damage. here, contact your dealer. Fuses and circuit breakers protect power devices in the vehicle. Always clear ice and heavy snow from the windshield before using the Replace a bad fuse with a new one windshield wipers. of the identical size and rating. If the overload is caused by an If there is a problem on the road and electrical problem and not snow or a fuse needs to be replaced, the ice, be sure to get it fixed. same amperage fuse can be borrowed. Choose some feature of the vehicle that is not needed to use and replace it as soon as possible. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (28,1) 6014813) - 2014 - crc - 10/22/13

10-28 Vehicle Care

Fuses and Circuit Engine Compartment Breakers Fuse Block The wiring circuits in the vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of damage caused by electrical problems. To check a fuse, look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure to replace a bad fuse with a new one of the identical size and rating. Fuses of the same amperage can To remove the fuse block cover, be temporarily borrowed from squeeze the clip and lift it up. another fuse location, if a fuse goes out. Replace the fuse as soon as possible. { Caution To identify and check fuses, circuit Spilling liquid on any electrical breakers, and relays, see Engine component on the vehicle may Compartment Fuse Block on damage it. Always keep the page 10-28, Instrument Panel Fuse covers on any electrical Block on page 10-31, and Rear component. The vehicle may not be equipped Compartment Fuse Block on with all of the fuses, relays, and page 10-34. features shown. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (29,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-29

Mini Fuses Usage Fuses Usage Mini Fuses Usage 1 Sunroof 12 Rear Window 25 Not Used Defogger 2 Outside Rearview 26 Canister Purge Mirror Switch 13 Not Used Solenoid/Water Valve Solenoid/ 3 Canister Vent 14 Outside Rearview Oxygen Sensors Solenoid Mirror Heater – Pre and Post/Turbo 4 Not Used 15 Fuel System Control Wastegate Solenoid Module Battery (1.4L)/Turbo Bypass 5 Electronic Brake Solenoid (1.4L) Control Module 16 Heated Seat Valve Module/Memory 27 Not Used Module 6 Not Used 28 Not Used 17 Transmission 7 Not Used 29 Engine Control Control Module R/C Module Powertrain 8 Transmission 18 Engine Control Ignition 1/Ignition 2 Control Module Module R/C Battery 30 Mass Air Flow 19 Fuel Pump Sensor 9 BCM Regulated Voltage Control 20 Not Used 31 Left High-Beam Headlamp 10 Fuel System Control 21 Fan Relay (Auxiliary Module R/C/ Fuse Block) 32 Right High-Beam Headlamp Leveling Headlamp 22 Not Used 11 Rear Wiper 33 Engine Control 23 Ignition Coil/Injectors Module Battery 24 Washer Pump Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (30,1) 6014813) - 2014 - crc - 10/22/13

10-30 Vehicle Care

Mini Fuses Usage J-Case Usage HC-Mini Usage Fuses Relays 34 Horn 11 Starter Solenoid 6 Cooling Fan High 35 Air Conditioning Compressor U-Micro Usage Auxiliary Fuse Block 36 Front Fog Lamps Relays 2 Not Used J-Case Usage Fuses 4 Spare 1 Electronic Brake Control HC-Micro Usage Module Pump Relays 2 Front Wiper 7 Starter 3 Blower Motor Mini Usage 4 IEC R/C Relays 5 Not Used 1 Run Crank To remove the fuse block cover, 6 Not Used 3 Cooling Fan Mid squeeze the clips and lift it up. 7 Not Used 5 Powertrain Relay 8 Cooling Fan 8 Cooling Fan Low Low/Mid 9 Cooling Fan High 10 EVP Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (31,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-31

Instrument Panel Fuse { Caution Relays Usage 01 Electric Block Spilling liquid on any electrical Vacuum Pump component on the vehicle may damage it. Always keep the 02 Cooling Fan covers on any electrical Control 1 component. 03 Cooling Fan Control 2 04 Trailer (N/A)

The instrument panel fuse block is on the underside of the driver side instrument panel. To access the fuses, remove the storage compartment. To remove the storage compartment, open the The vehicle may not be equipped compartment and pull it out. with all of the fuses, relays, and features shown. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (32,1) 6014813) - 2014 - crc - 10/22/13

10-32 Vehicle Care

Mini Fuses Usage Mini Fuses Usage 1 Body Control 12 Heater, Ventilation, Module 1 and Air Conditioning MDL/ICS 2 Body Control Module 2 13 Liftgate Relay 3 Body Control 14 UPA Module Module 3 15 LDW Module/Inside 4 Body Control Rearview Mirror Module 4 16 Adaptive Forward 5 Body Control Lighting Module Module 5 17 Power 6 Body Control WNDWSW DR Module 6 18 Rain Sensor 7 Body Control 19 Body Control Module 7 Module Regulated 8 Body Control Voltage Control Module 8 20 Steering Wheel 9 Discrete Logic Switch Backlighting Ignition Switch 21 A/C Accessory 10 Sensing Diagnostic Power Outlet/ The vehicle may not be equipped Module Battery PRNDL with all of the fuses, relays, and features shown. 11 Data Link Connector Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (33,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-33

Mini Fuses Usage S/B Fuses Usage Relays Usage 22 Cigar Lighter/DC 1 Spare 01 Accessory/Retained Accessory Power Accessory Power 2 Spare Outlet 02 Liftgate 3 23 Spare Motor Front 03 Spare 24 Spare 4 Power Window 04 Spare 25 Spare Motor Rear 05 Logistic Mode 26 Automatic Occupant 5 Logistic Mode Relay Sensing Display 6 Spare 27 IPC/PTC Control/ 7 Spare Clutch Switch 8 Spare 28 Headlamp Switch/ AFL/DC Converter Circuit Usage 29 Spare Breaker 30 Spare CB1 Spare 31 IPC Battery 32 Radio/Chime/ Midi Fuse Usage Aux Jack M01 PTC 33 Display/Faceplate 34 OnStar/UHP/DAB Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (34,1) 6014813) - 2014 - crc - 10/22/13

10-34 Vehicle Care

Rear Compartment Fuse Mini Fuses Usage Block 1 Driver Seat Power Lumbar Switch 2 Passenger Seat Power Lumbar Switch 3 Amplifier 4 Trailer Socket (N/A) 5 All-Wheel Drive Module 6 Automatic Occupant Sensing Module

The rear compartment fuse block is 7 Spare/LPG Module behind a cover on the left side of Battery the rear compartment. To access 8 Trailer Parking the fuses, remove the cover. Lamps (N/A) The vehicle may not be equipped 9 Spare with all of the fuses, relays, and features shown. 10 Spare/Side Blind Zone Alert Module 11 Trailer Module (N/A) 12 Nav Dock Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (35,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-35

Mini Fuses Usage S/B Fuses Usage Wheels and Tires 13 Heated Steering 6 Headlamp Washer Wheel Tires 7 Spare 14 Trailer Socket (N/A) Every new GM vehicle has 8 Spare high-quality tires made by a 15 EVP Switch 9 Spare leading tire manufacturer. See 16 Water In Fuel the warranty manual for Sensor Relays Usage information regarding the tire warranty and where to get 17 Inside Rearview 1 Ignition Relay Mirror/Regulated service. For additional Voltage Control 2 Run Relay information refer to the tire 18 Spare/LPG Module manufacturer. Run/Crank { Warning S/B Fuses Usage . Poorly maintained and 1 Driver Power Seat improperly used tires are Switch/Memory dangerous. Module . Overloading the tires can 2 Passenger Power cause overheating as a Seat Switch result of too much flexing. 3 Trailer Module (N/A) There could be a 4 A/C-D/C Inverter (Continued) 5 Battery Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (36,1) 6014813) - 2014 - crc - 10/22/13

10-36 Vehicle Care

All-Season Tires Warning (Continued) Warning (Continued) This vehicle may come with and a serious crash. See . Worn or old tires can all-season tires. These tires are Vehicle Load Limits on cause a crash. If the tread designed to provide good overall page 9-10. is badly worn, performance on most road surfaces replace them. and weather conditions. Original . Underinflated tires pose equipment tires designed to GM's the same danger as . Replace any tires that specific tire performance criteria overloaded tires. The have been damaged by have a TPC specification code resulting crash could impacts with potholes, molded onto the sidewall. Original cause serious injury. curbs, etc. equipment all-season tires can be Check all tires frequently identified by the last two characters . Improperly repaired tires to maintain the of this TPC code, which will can cause a crash. Only be “MS.” recommended pressure. the dealer or an Tire pressure should be authorized tire service Consider installing winter tires on the vehicle if frequent driving on checked when the tires center should repair, are cold. snow or ice-covered roads is replace, dismount, and expected. All-season tires provide . Overinflated tires are more mount the tires. adequate performance for most likely to be cut, punctured, . Do not spin the tires in winter driving conditions, but they or broken by a sudden excess of 56 km/h may not offer the same level of traction or performance as winter impact — such as when (35 mph) on slippery hitting a pothole. Keep tires on snow or ice-covered roads. surfaces such as snow, See Winter Tires on page 10-37. tires at the recommended mud, ice, etc. Excessive pressure. spinning may cause the (Continued) tires to explode. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (37,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-37

Winter Tires . Use only radial ply tires of the Tire Sidewall Labeling same size, load range, and This vehicle was not originally speed rating as the original Useful information about a tire is equipped with winter tires. Winter equipment tires. molded into its sidewall. The tires are designed for increased Winter tires with the same speed examples show a typical traction on snow and ice-covered rating as the original equipment tires passenger vehicle tire and a roads. Consider installing winter may not be available for H, V, W, Y, compact spare tire sidewall. tires on the vehicle if frequent and ZR speed rated tires. If winter driving on ice or snow covered tires with a lower speed rating are roads is expected. See your dealer chosen, never exceed the tire's for details regarding winter tire maximum speed capability. availability and proper tire selection. Also, see Buying New Tires on page 10-51. Summer Tires With winter tires, there may be This vehicle may come with high decreased dry road traction, performance summer tires. These increased road noise, and shorter tires have a special tread and tread life. After changing to winter compound that are optimized for tires, be alert for changes in vehicle maximum dry and wet road handling and braking. performance. This special tread and compound will decrease Passenger (P-Metric) Tire Example If using winter tires: performance in cold climates, and (1) Tire Size: The tire size is a . Use tires of the same brand and on ice and snow. We recommend tread type on all four wheel installing winter tires on the vehicle combination of letters and positions. if frequent driving in cold numbers used to define a temperatures or on snow or ice particular tire's width, height, covered roads is expected. See aspect ratio, construction type, Winter Tires on page 10-37. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (38,1) 6014813) - 2014 - crc - 10/22/13

10-38 Vehicle Care

and service description. See the digits represent the week performance factors: treadwear, “Tire Size” illustration later in this (01–52) and the last two digits, traction, and temperature section. the year. For example, the third resistance. For more information (2) TPC Spec (Tire week of the year 2010 would see Uniform Tire Quality Performance Criteria have a four-digit DOT date Grading on page 10-53. Specification): Original of 0310. (7) Maximum Cold Inflation equipment tires designed to (4) Tire Identification Number Load Limit: Maximum load that GM's specific tire performance (TIN): The letters and numbers can be carried and the criteria have a TPC specification following the DOT (Department maximum pressure needed to code molded onto the sidewall. of Transportation) code are the support that load. GM's TPC specifications meet or Tire Identification Number (TIN). exceed all federal safety The TIN shows the guidelines. manufacturer and plant code, (3) DOT (Department of tire size, and date the tire was Transportation): The manufactured. The TIN is Department of Transportation molded onto both sides of the (DOT) code indicates that the tire, although only one side may tire is in compliance with the have the date of manufacture. U.S. Department of (5) Tire Ply Material: The type Transportation Motor Vehicle of cord and number of plies in Safety Standards. the sidewall and under the tread. DOT Tire Date of (6) Uniform Tire Quality Compact Spare Tire Example Manufacture: The last four Grading (UTQG): Tire (1) Tire Ply Material: The type digits of the TIN indicate the tire manufacturers are required to of cord and number of plies in manufactured date. The first two grade tires based on three the sidewall and under the tread. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (39,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-39

(2) Temporary Use Only: The (4) Maximum Cold Inflation criteria have a TPC specification compact spare tire or temporary Load Limit: Maximum load that code molded onto the sidewall. use tire should not be driven at can be carried and the GM's TPC specifications meet or speeds over 80 km/h (50 mph). maximum pressure needed to exceed all federal safety The compact spare tire is for support that load. guidelines. emergency use when a regular (5) Tire Inflation: The road tire has lost air and gone temporary use tire or compact Tire Designations flat. If the vehicle has a compact spare tire should be inflated to Tire Size spare tire, see Compact Spare 420 kPa (60 psi). For more The following is an example of a Tire on page 10-61 and If a Tire information on tire pressure and typical passenger vehicle Goes Flat on page 10-56. inflation see Tire Pressure on tire size. (3) Tire Identification Number page 10-43. (TIN): The letters and numbers (6) Tire Size: A combination of following the DOT (Department letters and numbers define a of Transportation) code are the tire's width, height, aspect ratio, Tire Identification Number (TIN). construction type, and service The TIN shows the description. The letter T as the manufacturer and plant code, first character in the tire size tire size, and date the tire was means the tire is for temporary (1) Passenger (P-Metric) manufactured. The TIN is use only. Tire : The United States version molded onto both sides of the of a metric tire sizing system. tire, although only one side may (7) TPC Spec (Tire The letter P as the first have the date of manufacture. Performance Criteria character in the tire size means Specification): Original a passenger vehicle tire equipment tires designed to GM's specific tire performance Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (40,1) 6014813) - 2014 - crc - 10/22/13

10-40 Vehicle Care

engineered to standards set by (5) Rim Diameter : Diameter of automatic transmission, power the U.S. Tire and Rim the wheel in inches. windows, power seats, and air Association. (6) Service Description : conditioning. (2) Tire Width : The three-digit These characters represent the Aspect Ratio : The relationship number indicates the tire section load index and speed rating of of a tire's height to its width. width in millimeters from the tire. The load index Belt : A rubber coated layer of sidewall to sidewall. represents the load carrying cords between the plies and the (3) Aspect Ratio : A two-digit capacity a tire is certified to tread. Cords may be made from number that indicates the tire carry. The speed rating is the steel or other reinforcing height-to-width measurements. maximum speed a tire is materials. certified to carry a load. For example, if the tire size Bead : The contains aspect ratio is 60, as shown in steel wires wrapped by steel item 3 of the illustration, it would Tire Terminology and Definitions cords that hold the tire onto mean that the tire's sidewall is the rim. 60 percent as high as it is wide. Air Pressure : The amount of Bias Ply Tire : A pneumatic tire (4) Construction Code : A air inside the tire pressing outward on each square inch of in which the plies are laid at letter code is used to indicate alternate angles less than the type of ply construction in the tire. Air pressure is expressed in kPa (kilopascal) 90 degrees to the centerline of the tire. The letter R means the tread. radial ply construction; the or psi (pounds per square inch). Cold Tire Pressure : The letter D means diagonal or bias Accessory Weight : The ply construction; and the letter B combined weight of optional amount of air pressure in a tire, means belted-bias ply accessories. Some examples of measured in kPa (kilopascal) construction. optional accessories are or psi (pounds per square inch) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (41,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-41

before a tire has built up heat GAWR FRT : Gross Axle Maximum Inflation Pressure : from driving. See Tire Pressure Weight Rating for the front axle. The maximum air pressure to on page 10-43. See Vehicle Load Limits on which a cold tire can be inflated. Curb Weight : The weight of a page 9-10. The maximum air pressure is motor vehicle with standard and GAWR RR : Gross Axle Weight molded onto the sidewall. optional equipment including the Rating for the rear axle. See Maximum Load Rating : The maximum capacity of fuel, oil, Vehicle Load Limits on load rating for a tire at the and coolant, but without page 9-10. maximum permissible inflation passengers and cargo. Intended Outboard Sidewall : pressure for that tire. DOT Markings : A code molded The side of an asymmetrical tire Maximum Loaded Vehicle into the sidewall of a tire that must always face outward Weight : The sum of curb signifying that the tire is in when mounted on a vehicle. weight, accessory weight, compliance with the U.S. Kilopascal (kPa) : The metric vehicle capacity weight, and Department of Transportation unit for air pressure. production options weight. (DOT) Motor Vehicle Safety Normal Occupant Weight : Standards. The DOT code Light Truck (LT-Metric) Tire : A tire used on light duty trucks and The number of occupants a includes the Tire Identification vehicle is designed to seat Number (TIN), an alphanumeric some multipurpose passenger vehicles. multiplied by 68 kg (150 lb). See designator which can also Vehicle Load Limits on identify the tire manufacturer, Load Index : An assigned page 9-10. production plant, brand, and number ranging from 1 to 279 date of production. that corresponds to the load Occupant Distribution : Designated seating positions. GVWR : Gross Vehicle Weight carrying capacity of a tire. Rating. See Vehicle Load Limits on page 9-10. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (42,1) 6014813) - 2014 - crc - 10/22/13

10-42 Vehicle Care

Outward Facing Sidewall : Radial Ply Tire : A pneumatic of a tire when only 1.6 mm The side of an asymmetrical tire tire in which the ply cords that (1/16 in) of tread remains. See that has a particular side that extend to the beads are laid at When It Is Time for New Tires faces outward when mounted on 90 degrees to the centerline of on page 10-50. a vehicle. The side of the tire the tread. UTQGS (Uniform Tire Quality that contains a whitewall, bears Rim : A metal support for a tire Grading Standards) : A tire white lettering, or bears and upon which the tire beads information system that provides manufacturer, brand, and/or are seated. consumers with ratings for a model name molding that is tire's traction, temperature, and higher or deeper than the same Sidewall : The portion of a tire between the tread and the bead. treadwear. Ratings are moldings on the other sidewall determined by tire of the tire. Speed Rating : An manufacturers using Passenger (P-Metric) Tire : A alphanumeric code assigned to government testing procedures. tire used on passenger cars and a tire indicating the maximum The ratings are molded into the some light duty trucks and speed at which a tire can sidewall of the tire. See Uniform multipurpose vehicles. operate. Tire Quality Grading on Recommended Inflation Traction : The between page 10-53. Pressure : Vehicle the tire and the road surface. Vehicle Capacity Weight : The manufacturer's recommended The amount of grip provided. number of designated seating tire inflation pressure as shown Tread : The portion of a tire that positions multiplied by on the tire placard. See Tire comes into contact with 68 kg (150 lb) plus the rated Pressure on page 10-43 and the road. cargo load. See Vehicle Load Vehicle Load Limits on Limits on page 9-10. page 9-10. Treadwear Indicators : Narrow bands, sometimes called wear bars, that show across the tread Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (43,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-43

Vehicle Maximum Load on the The Tire and Loading Tire : Load on an individual tire { Caution Information label on the vehicle due to curb weight, accessory Neither tire underinflation nor indicates the original equipment weight, occupant weight, and overinflation is good. tires and the correct cold tire cargo weight. Underinflated tires, or tires inflation pressures. The Vehicle Placard : A label that do not have enough air, recommended pressure is the permanently attached to a can result in: minimum air pressure needed to support the vehicle's maximum vehicle showing the vehicle . Tire overloading and capacity weight and the original load carrying capacity. See overheating which could Vehicle Load Limits on equipment tire size and lead to a blowout. recommended inflation pressure. page 9-10. See “Tire and Loading . Premature or How the vehicle is loaded Information Label” under Vehicle irregular wear. affects vehicle handling and ride Load Limits on page 9-10. . Poor handling. comfort. Never load the vehicle with more weight than it was . Tire Pressure Reduced fuel economy. designed to carry. Overinflated tires, or tires that Tires need the correct amount of have too much air, can When to Check air pressure to operate result in: Check the tires once a month or effectively. more. Do not forget the compact . Unusual wear. spare, if the vehicle has one. . Poor handling. The cold compact spare tire . Rough ride. pressure should be at 420 kPa (60 psi). See Compact Spare . Needless damage from Tire on page 10-61. road hazards. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (44,1) 6014813) - 2014 - crc - 10/22/13

10-44 Vehicle Care

How to Check Recheck the tire pressure with tire inflation pressure label, you the tire gauge. should determine the proper tire Use a good quality pocket-type inflation pressure for those tires.) gauge to check tire pressure. Return the valve caps on the Proper tire inflation cannot be valve stems to prevent leaks As an added safety feature, your determined by looking at the tire. and keep out dirt and moisture. vehicle has been equipped with a tire pressure monitoring system Check the tire inflation pressure (TPMS) that illuminates a low tire when the tires are cold, meaning Tire Pressure Monitor pressure telltale when one or more the vehicle has not been driven System of your tires is significantly for at least three hours or no under-inflated. more than 1.6 km (1 mi). The Tire Pressure Monitor System (TPMS) uses radio and sensor Accordingly, when the low tire Remove the valve cap from the technology to check tire pressure pressure telltale illuminates, you tire . Press the tire levels. The TPMS sensors monitor should stop and check your tires as gauge firmly onto the valve to the air pressure in your tires and soon as possible, and inflate them get a pressure measurement. transmit tire pressure readings to a to the proper pressure. Driving on a If the cold tire inflation pressure receiver located in the vehicle. significantly under-inflated tire causes the tire to overheat and can Each tire, including the spare (if matches the recommended lead to tire failure. Under-inflation provided), should be checked pressure on the Tire and also reduces fuel efficiency and tire monthly when cold and inflated to Loading Information label, no tread life, and may affect the the inflation pressure recommended further adjustment is necessary. vehicle's handling and stopping by the vehicle manufacturer on the If the inflation pressure is low, ability. vehicle placard or tire inflation add air until the recommended pressure label. (If your vehicle has Please note that the TPMS is not a pressure is reached. If the tires of a different size than the size substitute for proper tire inflation pressure is high, press indicated on the vehicle placard or maintenance, and it is the driver's on the metal stem in the center responsibility to maintain correct tire of the tire valve to release air. pressure, even if under-inflation has Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (45,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-45

not reached the level to trigger ensure that the replacement or illumination of the TPMS low tire alternate tires and wheels allow the pressure telltale. TPMS to continue to function Your vehicle has also been properly. equipped with a TPMS malfunction See Tire Pressure Monitor indicator to indicate when the Operation on page 10-45. When a low tire pressure condition system is not operating properly. See Radio Frequency Statement on is detected, the TPMS illuminates The TPMS malfunction indicator is page 13-15. combined with the low tire pressure the low tire pressure warning light telltale. When the system detects a located on the instrument cluster. malfunction, the telltale will flash for Tire Pressure Monitor If the warning light comes on, stop approximately one minute and then Operation as soon as possible and inflate the tires to the recommended pressure remain continuously illuminated. This vehicle may have a Tire shown on the Tire and Loading This sequence will continue upon Pressure Monitor System (TPMS). Information label. See Vehicle Load subsequent vehicle start-ups as The TPMS is designed to warn the Limits on page 9-10. long as the malfunction exists. driver when a low tire pressure When the malfunction indicator is condition exists. TPMS sensors are A message to check the pressure in illuminated, the system may not be mounted onto each tire and wheel a specific tire may display in the able to detect or signal low tire assembly, excluding the spare tire Driver Information Center (DIC). The pressure as intended. TPMS and wheel assembly. The TPMS low tire pressure warning light and malfunctions may occur for a variety sensors monitor the air pressure in the DIC warning message, of reasons, including the installation the tires and transmit the tire if equipped, come on at each of replacement or alternate tires or pressure readings to a receiver ignition cycle until the tires are wheels on the vehicle that prevent located in the vehicle. inflated to the correct inflation the TPMS from functioning properly. pressure. Using the DIC, it may be Always check the TPMS malfunction possible to view the tire pressure telltale after replacing one or more levels. For additional information tires or wheels on your vehicle to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (46,1) 6014813) - 2014 - crc - 10/22/13

10-46 Vehicle Care

and details about the DIC operation The TPMS can warn about a low TPMS Malfunction Light and and displays, see Driver Information tire pressure condition, but it does Message Center (DIC) on page 5-21. not replace normal tire The TPMS will not function properly The low tire pressure warning light maintenance. See Tire Inspection on page 10-48, Tire Rotation on if one or more of the TPMS sensors may come on in cool weather when are missing or inoperable. When the the vehicle is first started, and then page 10-49, and Tires on page 10-35. system detects a malfunction, the turn off as the vehicle is driven. This low tire pressure warning light, could be an early indicator that the defined above, flashes for about air pressure is getting low and { Caution one minute and then stays on for needs to be inflated to the proper the remainder of the ignition cycle. Tire sealant materials are not all pressure. A DIC warning message may also the same. A non-approved tire display. The malfunction light and A Tire and Loading Information label sealant could damage the TPMS shows the size of the original DIC warning message, if equipped, sensors. TPMS sensor damage come on at each ignition cycle until equipment tires and the correct caused by using an incorrect tire inflation pressure for the tires when the problem is corrected. Some of sealant is not covered by the they are cold. See Vehicle Load the conditions that can cause these vehicle warranty. Always use only Limits on page 9-10, for an example to come on are: the GM approved tire sealant of the Tire and Loading Information . available through your dealer or One of the road tires has been label and its location. Also see Tire replaced with the spare tire. The included in the vehicle. Pressure on page 10-43. spare tire does not have a TPMS sensor. The malfunction light and the DIC message, if equipped, should go off after the road tire is replaced and the sensor matching process is performed successfully. See "TPMS Sensor Matching Process" later in this section. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (47,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-47

. The TPMS sensor matching . Operating electronic devices or wheel positions, using a TPMS process was not done or not being near facilities using radio relearn tool, in the following order: completed successfully after wave frequencies similar to the driver side front tire, passenger side rotating the tires. The TPMS could cause the TPMS front tire, passenger side rear tire, malfunction light and the DIC sensors to malfunction. and driver side rear. See your message, if equipped, should go If the TPMS is not functioning dealer for service or to purchase a off after successfully completing properly, it cannot detect or signal a relearn tool. the sensor matching process. low tire condition. See your dealer There are two minutes to match the See "TPMS Sensor Matching for service if the TPMS malfunction Process" later in this section. first tire/wheel position, and light and DIC message, if equipped, five minutes overall to match all four . One or more TPMS sensors are come on and stay on. tire/wheel positions. If it takes missing or damaged. The TPMS Sensor Matching longer, the matching process stops malfunction light and the DIC and must be restarted. message, if equipped, should go Process The TPMS sensor matching off when the TPMS sensors are Each TPMS sensor has a unique process is: installed and the sensor identification code. The identification matching process is performed code needs to be matched to a new 1. Set the parking brake. successfully. See your dealer for tire/wheel position after rotating the 2. Turn the ignition to ON/RUN with service. vehicle’s tires or replacing one or the engine off. . Replacement tires or wheels do more of the TPMS sensors. Also, 3. Use the MENU button to select not match the original equipment the TPMS sensor matching process the Vehicle Information Menu tires or wheels. Tires and wheels should be performed after replacing (Menu 2) in the Driver other than those recommended a spare tire with a road tire Information Center (DIC). could prevent the TPMS from containing the TPMS sensor. The functioning properly. See Buying malfunction light and the DIC 4. Use the thumbwheel (or up and New Tires on page 10-51. message, if equipped, should go off down arrows) to scroll to the Tire at the next ignition cycle. The Pressure Menu Item screen. sensors are matched to the tire/ Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (48,1) 6014813) - 2014 - crc - 10/22/13

10-48 Vehicle Care

5. Press and hold the SET/CLR 9. Proceed to the passenger side Tire Inspection button to begin the sensor front tire, and repeat the matching process. procedure in Step 8. We recommend that the tires, including the spare tire, if the A message requesting 10. Proceed to the passenger side acceptance of the process may rear tire, and repeat the vehicle has one, be inspected display. procedure in Step 8. for signs of wear or damage at least once a month. 6. If requested, press the SET/CLR 11. Proceed to the driver side rear button again to confirm the tire, and repeat the procedure Replace the tire if: selection. in Step 8. The horn sounds two . The indicators at three or The horn sounds twice to signal times to indicate the sensor identification code has been more places around the tire the receiver is in relearn mode can be seen. and the TIRE LEARN or TIRE matched to the driver side rear LEARNING ACTIVE message tire, and the TPMS sensor . There is cord or fabric displays on the DIC screen. matching process is no longer showing through the tire's active. The TIRE LEARN or rubber. 7. Start with the driver side TIRE LEARNING ACTIVE front tire. message on the DIC display . The tread or sidewall is 8. Place the relearn tool against screen goes off. cracked, cut, or snagged the tire sidewall, near the valve 12. Turn the ignition to LOCK/OFF. deep enough to show cord or stem. Then press the button to fabric. activate the TPMS sensor. 13. Set all four tires to the . The tire has a bump, bulge, A horn chirp confirms that the recommended air pressure sensor identification code has level as indicated on the Tire or split. been matched to this tire and and Loading Information label. wheel position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (49,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-49

. The tire has a puncture, cut, alignment. See When It Is Time Loading Information label after or other damage that cannot for New Tires on page 10-50 the tires have been rotated. See be repaired well because of and Wheel Replacement on Tire Pressure on page 10-43 the size or location of the page 10-54. and Vehicle Load Limits on damage. page 9-10. Tire Rotation Reset the Tire Pressure Monitor System. See Tire Pressure Tires should be rotated every Monitor Operation on 12 000 km (7,500 mi). See page 10-45. Maintenance Schedule on page 11-2. Check that all wheel nuts are properly tightened. See “Wheel Tires are rotated to achieve a Nut Torque” under Capacities uniform wear for all tires. The and Specifications on first rotation is the most page 12-2. important. { Warning Anytime unusual wear is Use this rotation pattern when noticed, rotate the tires as soon rotating the tires. as possible, check for proper tire Rust or dirt on a wheel, or on the parts to which it is fastened, can inflation pressure, and check for Do not include the compact spare tire in the tire rotation. make wheel nuts become loose damaged tires or wheels. If the after time. The wheel could come unusual wear continues after the Adjust the front and rear tires to off and cause an accident. When rotation, check the wheel the recommended inflation changing a wheel, remove any pressure on the Tire and rust or dirt from places where the (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (50,1) 6014813) - 2014 - crc - 10/22/13

10-50 Vehicle Care

equipped, be replaced after six Warning (Continued) years, regardless of tread wear. The tire manufacture date is the last four wheel attaches to the vehicle. In digits of the DOT Tire Identification an emergency, a cloth or a paper Number (TIN) which is molded into towel can be used; however, use one side of the tire sidewall. The a scraper or wire brush later to first two digits represent the week remove all rust or dirt. (01–52) and the last two digits, the year. For example, the third week of Lightly coat the center of the the year 2010 would have a wheel hub with wheel bearing four-digit DOT date of 0310. grease after a wheel change or Vehicle Storage Treadwear indicators are one way to tire rotation to prevent corrosion Tires age when stored normally tell when it is time for new tires. or rust build-up. Do not get mounted on a parked vehicle. Park Treadwear indicators appear when grease on the flat wheel a vehicle that will be stored for at the tires have only 1.6 mm (1/16 in) mounting surface or on the least a month in a cool, dry, clean or less of tread remaining. See Tire wheel nuts or bolts. area away from direct sunlight to Inspection on page 10-48 and Tire slow aging. This area should be free Rotation on page 10-49. When It Is Time for New of grease, gasoline, or other Tires The rubber in tires ages over time. substances that can deteriorate This also applies to the spare tire, rubber. Factors such as maintenance, if the vehicle has one, even if it is Parking for an extended period can temperatures, driving speeds, never used. Multiple factors cause flat spots on the tires that vehicle loading, and road conditions including temperatures, loading may result in vibrations while affect the wear rate of the tires. conditions, and inflation pressure driving. When storing a vehicle for maintenance affect how fast aging takes place. GM recommends that tires, including the spare if Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (51,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-51

at least a month, remove the tires or number is molded onto the tire's Winter tires with the same speed raise the vehicle to reduce the sidewall near the tire size. If the rating as the original equipment weight from the tires. tires have an all-season tread tires may not be available for H, design, the TPC Spec number V, W, Y and ZR speed rated Buying New Tires will be followed by MS for mud tires. Never exceed the winter GM has developed and matched and snow. See Tire Sidewall tires’ maximum speed capability specific tires for the vehicle. The Labeling on page 10-37. when using winter tires with a original equipment tires installed GM recommends replacing worn lower speed rating. were designed to meet General tires in complete sets of four. Motors Tire Performance Criteria Uniform tread depth on all tires { Warning Specification (TPC Spec) will help to maintain the system rating. When Tires could explode during performance of the vehicle. improper service. Attempting replacement tires are needed, Braking and handling GM strongly recommends to mount or dismount a tire performance may be adversely could cause injury or death. buying tires with the same TPC affected if all the tires are not Spec rating. Only your dealer or authorized replaced at the same time. tire service center should GM's exclusive TPC Spec If proper rotation and mount or dismount the tires. system considers over a dozen maintenance have been done, critical specifications that impact all four tires should wear out at the overall performance of the about the same time. See Tire vehicle, including brake system Rotation on page 10-49. performance, ride and handling, However, if it is necessary to traction control, and tire replace only one axle set of pressure monitoring worn tires, place the new tires performance. GM's TPC Spec on the rear axle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (52,1) 6014813) - 2014 - crc - 10/22/13

10-52 Vehicle Care

sure they are the same size, may be affected. If the vehicle has { Warning load range, speed rating, and electronic systems such as antilock brakes, rollover airbags, traction Mixing tires of different sizes, construction (radial) as the original tires. control, electronic stability control, , or types may cause or All-Wheel Drive, the performance loss of control of the vehicle, Vehicles that have a tire of these systems can also be resulting in a crash or other pressure monitoring system affected. vehicle damage. Use the could give an inaccurate correct size, brand, and type low-pressure warning if non-TPC { Warning of tires on all wheels. Spec rated tires are installed. See Tire Pressure Monitor If different sized wheels are used, System on page 10-44. there may not be an acceptable level of performance and safety if { Warning The Tire and Loading tires not recommended for those Information label indicates the wheels are selected. This Using bias-ply tires on the original equipment tires on the increases the chance of a crash vehicle may cause the wheel vehicle. See Vehicle Load Limits and serious injury. Only use GM rim flanges to develop cracks on page 9-10. specific wheel and tire systems after many miles of driving. developed for the vehicle, and A tire and/or wheel could fail Different Size Tires and have them properly installed by a suddenly and cause a crash. Wheels GM certified technician. Use only radial-ply tires with the wheels on the vehicle. If wheels or tires are installed that are a different size than the original See Buying New Tires on equipment wheels and tires, vehicle page 10-51 and Accessories and If the vehicle tires must be performance, including its braking, Modifications on page 10-2. replaced with a tire that does not ride and handling characteristics, have a TPC Spec number, make stability, and resistance to rollover Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (53,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-53

Uniform Tire Quality nominal rim diameters of graded 150 would wear one and Grading 10 to 12 inches (25 to 30 cm), one-half (1½) times as well on or to some limited-production the government course as a tire Quality grades can be found tires. graded 100. The relative where applicable on the tire performance of tires depends sidewall between tread shoulder While the tires available on General Motors passenger cars upon the actual conditions of and maximum section width. For their use, however, and may example: and light trucks may vary with respect to these grades, they depart significantly from the Treadwear 200 Traction AA must also conform to federal norm due to variations in driving Temperature A safety requirements and habits, service practices and additional General Motors Tire differences in road The following information relates characteristics and climate. to the system developed by the Performance Criteria (TPC) United States National Highway standards. Traction Traffic Safety Administration All Passenger Car Tires Must The traction grades, from (NHTSA), which grades tires by Conform to Federal Safety highest to lowest, are AA, A, B, treadwear, traction, and Requirements In Addition To and C. Those grades represent temperature performance. This These Grades. the tire's ability to stop on wet applies only to vehicles sold in Treadwear pavement as measured under the United States. The grades controlled conditions on are molded on the sidewalls of The treadwear grade is a specified government test most passenger car tires. The comparative rating based on the surfaces of asphalt and Uniform Tire Quality Grading wear rate of the tire when tested concrete. A tire marked C may (UTQG) system does not apply under controlled conditions on a have poor traction performance. to deep tread, winter tires, specified government test Warning: The traction grade compact spare tires, tires with course. For example, a tire assigned to this tire is based on Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (54,1) 6014813) - 2014 - crc - 10/22/13

10-54 Vehicle Care

straight-ahead braking traction performance on the laboratory surface variations such as troughs tests, and does not include test wheel than the minimum or ruts, is normal. If the vehicle is acceleration, cornering, required by law. Warning: The vibrating when driving on a smooth hydroplaning, or peak traction temperature grade for this tire is road, the tires and wheels may need characteristics. established for a tire that is to be rebalanced. See your dealer for proper diagnosis. properly inflated and not Temperature overloaded. Excessive speed, Wheel Replacement The temperature grades are A underinflation, or excessive (the highest), B, and C, loading, either separately or in Replace any wheel that is bent, representing the tire's resistance combination, can cause heat cracked, or badly rusted or to the generation of heat and its buildup and possible tire failure. corroded. If wheel nuts keep coming ability to dissipate heat when loose, the wheel, wheel bolts, and tested under controlled wheel nuts should be replaced. Wheel Alignment and Tire If the wheel leaks air, replace it. conditions on a specified indoor Balance Some aluminum wheels can be laboratory test wheel. Sustained The tires and wheels were aligned repaired. See your dealer if any of high temperature can cause the these conditions exist. material of the tire to degenerate and balanced at the factory to provide the longest tire life and best Your dealer will know the kind of and reduce tire life, and overall performance. Adjustments to wheel that is needed. excessive temperature can lead wheel alignment and tire balancing Each new wheel should have the to sudden tire failure. The grade are not necessary on a regular C corresponds to a level of same load-carrying capacity, basis. Consider an alignment check diameter, width, offset, and be performance which all if there is unusual tire wear or the mounted the same way as the one it passenger car tires must meet vehicle is significantly pulling to one replaces. under the Federal Motor Safety side or the other. Some slight pull to Standard No. 109. Grades B and the left or right, depending on the A represent higher levels of crown of the road and/or other road Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (55,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-55

Replace wheels, wheel bolts, wheel Tire Chains nuts, or Tire Pressure Monitor Caution (Continued) System (TPMS) sensors with new GM original equipment parts. ground clearance, and tire or tire { Warning chain clearance to the body and . Do not use tire chains. There is { Warning not enough clearance. Tire chains used on a vehicle without the Using the wrong replacement Used Replacement Wheels proper amount of clearance can wheels, wheel bolts, or wheel cause damage to the brakes, nuts can be dangerous. It could { Warning suspension, or other vehicle affect the braking and handling of parts. The area damaged by the the vehicle. Tires can lose air, Replacing a wheel with a used tire chains could cause loss of and cause loss of control, causing one is dangerous. How it has control and a crash. a crash. Always use the correct been used or how far it has been wheel, wheel bolts, and wheel driven may be unknown. It could Use another type of traction nuts for replacement. fail suddenly and cause a crash. device only if its manufacturer When replacing wheels, use a recommends it for the vehicle's new GM original equipment tire size combination and road wheel. conditions. Follow that { Caution manufacturer's instructions. To avoid vehicle damage, drive slow The wrong wheel can also cause and readjust or remove the problems with bearing life, brake traction device if it contacts the cooling, speedometer or vehicle. Do not spin the wheels. odometer calibration, headlamp If traction devices are used, install aim, bumper height, vehicle them on the front tires. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (56,1) 6014813) - 2014 - crc - 10/22/13

10-56 Vehicle Care

If a Tire Goes Flat { Warning Warning (Continued) It is unusual for a tire to blow out while driving, especially if the tires Driving on a will cause changing a flat tire. If it is used for are maintained properly. See Tires permanent damage to the tire. anything else, you or others could on page 10-35. If air goes out of a Re-inflating a tire after it has been be badly injured or killed if the tire, it is much more likely to leak driven on while severely vehicle slips off the jack. If a jack out slowly. But if there ever is a underinflated or flat may cause a is provided with the vehicle, only blowout, here are a few tips about blowout and a serious crash. use it for changing a flat tire. what to expect and what to do: Never attempt to re-inflate a tire If a front tire fails, the flat tire that has been driven on while If a tire goes flat, avoid further tire creates a drag that pulls the vehicle severely underinflated or flat. and wheel damage by driving slowly toward that side. Take your foot off Have your dealer or an authorized to a level place, well off the road, the accelerator pedal and grip the tire service center repair or if possible. Turn on the hazard steering wheel firmly. Steer to replace the flat tire as soon as warning flashers. See Hazard maintain lane position, and then possible. Warning Flashers on page 6-3. gently brake to a stop, well off the road, if possible. { Warning A rear blowout, particularly on a { Warning curve, acts much like a skid and Changing a tire can be may require the same correction as Lifting a vehicle and getting under dangerous. The vehicle can slip used in a skid. Stop pressing the it to do maintenance or repairs is off the jack and roll over or fall accelerator pedal and steer to dangerous without the causing injury or death. Find a straighten the vehicle. It may be appropriate safety equipment and level place to change the tire. To very bumpy and noisy. Gently brake training. If a jack is provided with help prevent the vehicle from to a stop, well off the road, the vehicle, it is designed only for moving: if possible. (Continued) (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (57,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-57

Warning (Continued) 1. Set the parking brake firmly. 2. Put an automatic transmission in P (Park) or a manual transmission in 1 (First) or R (Reverse). 3. Turn off the engine and do not restart while the vehicle 1. Wheel Block is raised. 2. Flat Tire 4. Do not allow passengers to The following information explains remain in the vehicle. how to repair or change a tire. 3. If the vehicle has a subwoofer assembly on top of the spare 5. Place wheel blocks on both Tire Changing tire, remove it by turning the sides of the tire at the center retainer counterclockwise. opposite corner of the tire Removing the Spare Tire and being changed. 4. If the vehicle does not have a Tools subwoofer, turn the retainer The spare tire and tools are located counterclockwise to remove the When the vehicle has a flat tire (2), in the storage compartment in the spare tire. use the following example as a rear of the vehicle. guide to assist in the placement of 5. Remove the spare tire, jack, and the wheel blocks (1). To access the spare tire and tools: tools and place them near the tire being changed. 1. Open the liftgate. See Liftgate on page 2-9. 2. Lift the trim cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (58,1) 6014813) - 2014 - crc - 10/22/13

10-58 Vehicle Care

Removing the Flat Tire and 4. Place the hex tube end of the Installing the Spare Tire wrench over the hex head of the jack to attach it. 1. Do a safety check before proceeding. See If a Tire Goes 5. Turn the wheel wrench Flat on page 10-56. clockwise until the lift head is firmly contacting the proper lifting point nearest the flat tire.

{ Warning

Getting under a vehicle when it is lifted on a jack is dangerous. 3. Place the jack at the position If the vehicle slips off the jack, marked with a half circle. you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack.

2. Turn the wheel wrench counterclockwise to loosen the { Warning wheel nuts. Do not remove them yet. Raising the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (59,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-59

6. Turn the wheel wrench Warning (Continued) clockwise to raise the vehicle far enough off the ground so there avoid personal injury and vehicle is enough room for the spare tire damage, be sure to fit the jack lift to fit underneath the wheel well. head into the proper location before raising the vehicle. 7. Turn the wheel nuts counterclockwise to remove them. 8. Remove the flat tire. { Warning

Lifting a vehicle and getting under { Warning it to do maintenance or repairs is Rust or dirt on a wheel, or on the 9. Remove any rust or dirt from the dangerous without the parts to which it is fastened, can wheel bolts, mounting surfaces, appropriate safety equipment and and spare wheel. make wheel nuts become loose training. If a jack is provided with after time. The wheel could come 10. Place the spare tire on the the vehicle, it is designed only for off and cause an accident. When wheel-mounting surface. changing a flat tire. If it is used for changing a wheel, remove any anything else, you or others could rust or dirt from places where the be badly injured or killed if the { Warning wheel attaches to the vehicle. In vehicle slips off the jack. If a jack an emergency, a cloth or a paper Never use oil or grease on bolts is provided with the vehicle, only towel can be used; however, use or nuts because the nuts might use it for changing a flat tire. a scraper or wire brush later to come loose. The vehicle's wheel remove all rust or dirt. could fall off, causing a crash. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (60,1) 6014813) - 2014 - crc - 10/22/13

10-60 Vehicle Care

11. Reinstall the wheel nuts. Turn 13. Tighten the wheel nuts firmly each nut clockwise, by hand, { Caution with the wheel wrench in a until the wheel is held against crisscross sequence, as the hub. Improperly tightened wheel nuts shown. can lead to brake pulsation and 12. Lower the vehicle by turning rotor damage. To avoid expensive { Caution the wheel wrench brake repairs, evenly tighten the counterclockwise. Lower the wheel nuts in the proper jack completely. Wheel covers will not fit on the sequence and to the proper vehicle's compact spare. If you try torque specification. See { Warning to put a wheel cover on the Capacities and Specifications for compact spare, the cover or the the wheel nut torque specification. Wheel nuts that are improperly or spare could be damaged. incorrectly tightened can cause the wheels to become loose or Storing a Flat or Spare Tire come off. The wheel nuts should and Tools be tightened with a torque wrench to the proper torque specification { Warning after replacing. Follow the torque specification supplied by the Storing a jack, a tire, or other aftermarket manufacturer when equipment in the passenger using accessory locking wheel compartment of the vehicle could nuts. See Capacities and cause injury. In a sudden stop or Specifications on page 12-2 for collision, loose equipment could original equipment wheel nut strike someone. Store all these in torque specifications. the proper place. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (61,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-61

Storing the Flat Tire and Tools Storing the Compact Spare Tire Check the inflation pressure 1. Return the jack and tools to their and Tools regularly. It should be 420 kPa original storage location. Reverse the instructions for (60 psi). 2. Replace the trim cover. removing the spare tire and tools to Stop as soon as possible and check store the spare tire. that the spare tire is correctly 3. Place the flat tire, lying flat, in inflated after being installed on the the rear storage compartment. The compact spare tire is for temporary use only. Replace the vehicle. The compact spare tire is 4. Attach one end of the strap to a compact spare tire with a full-size designed for temporary use only. cargo tie-down in the rear of the tire as soon as you can. See The vehicle will perform differently vehicle. Compact Spare Tire on page 10-61. with the spare tire installed and it is recommended that the vehicle speed be limited to 80 km/h Compact Spare Tire (50 mph). To conserve the tread of the spare tire, have the standard tire { Warning repaired or replaced as soon as convenient and return the spare tire Driving with more than one to the storage area. compact spare tire at a time could result in loss of braking and When using a compact spare tire, handling. This could lead to a the ABS and Traction Control systems may engage until the spare crash and you or others could be 5. Route the strap through the tire is recognized by the vehicle, injured. Use only one compact wheel, as shown. especially on slippery roads. Adjust spare tire at a time. driving to reduce possible 6. Attach the other end of the strap wheel slip. to the other cargo tie-down in the rear of the vehicle. If this vehicle has a compact spare tire, it was fully inflated when new; 7. Tighten the strap. however, it can lose air over time. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (62,1) 6014813) - 2014 - crc - 10/22/13

10-62 Vehicle Care

{ Caution Jump Starting { Caution For more information about the When the compact spare is vehicle battery, see Battery on Ignoring these steps could result installed, do not take the vehicle page 10-20. in costly damage to the vehicle through an automatic car wash that would not be covered by the with guide rails. The compact If the battery has run down, try to vehicle warranty. Trying to start spare can get caught on the rails use another vehicle and some the vehicle by pushing or pulling it jumper cables to start your vehicle. which can damage the tire, wheel, will not work, and it could damage Be sure to use the following steps to and other parts of the vehicle. the vehicle. do it safely.

Do not use the compact spare on { Warning other vehicles. Do not mix the compact spare tire or Batteries can hurt you. They can wheel with other wheels or tires. be dangerous because: They will not fit. Keep the spare tire . They contain acid that can and its wheel together. burn you. . They contain gas that can { Caution explode or ignite. Tire chains will not fit the compact . They contain enough spare. Using them can damage electricity to burn you. the vehicle and the chains. Do not If you do not follow these steps use tire chains on the compact exactly, some or all of these 1. Discharged Battery Negative spare. things can hurt you. Grounding Point 2. Discharged Battery Positive Terminal Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (63,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-63

3. Good Battery Negative Terminal { Caution Caution (Continued) 4. Good Battery Positive Terminal The jump start negative grounding If the other vehicle does not have warranty. Whenever possible, turn point (1) for the discharged battery a 12-volt system with a negative off or unplug all accessories on is the engine block or an engine ground, both vehicles can be either vehicle when jump starting. mounting bolt. Connect to a spot as damaged. Only use a vehicle that far away from the discharged has a 12-volt system with a 4. Turn the ignition to LOCK/OFF. battery as possible. negative ground for jump starting. Turn off all lights and The jump start positive terminal on accessories in both vehicles, the discharged battery (2) is located 2. Position the two vehicles so that except the hazard warning in the engine compartment on the they are not touching. flashers if needed. driver side of the vehicle. 3. Set the parking brake firmly and The jump start positive terminal (3) put the shift lever in P (Park) { Warning and negative terminal (4) are on the with an automatic transmission, An electric fan can start up even battery of the vehicle providing the or Neutral with a manual jump start. transmission. when the engine is not running and can injure you. Keep hands, The positive jump start connection clothing and tools away from any for the discharged battery is under a { Caution underhood electric fan. trim cover. Open the cover to expose the terminal. If any accessories are left on or plugged in during the jump 1. Check the other vehicle. It must starting procedure, they could be have a 12-volt battery with a damaged. The repairs would not negative ground system. be covered by the vehicle (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (64,1) 6014813) - 2014 - crc - 10/22/13

10-64 Vehicle Care

9. Start the engine in the vehicle { Warning { Warning with the good battery and run the engine at idle speed for at Using a match near a battery can Fans or other moving engine least four minutes. cause battery gas to explode. parts can injure you badly. Keep People have been hurt doing this, your hands away from moving 10. Try to start the vehicle that had and some have been blinded. parts once the engine is running. the dead battery. If it will not Use a flashlight if you need more start after a few tries, it probably needs service. light. 5. Connect one end of the red Be sure the battery has enough positive (+) cable to the { Caution water. You do not need to add positive (+) terminal on the water to the battery installed in discharged battery. If the jumper cables are your new vehicle. But if a battery 6. Connect the other end of the red connected or removed in the has filler caps, be sure the right positive (+) cable to the wrong order, electrical shorting amount of fluid is there. If it is low, positive (+) terminal of the good may occur and damage the add water to take care of that battery. vehicle. The repairs would not be first. If you do not, explosive gas 7. Connect one end of the black covered by the vehicle warranty. could be present. negative (–) cable to the Always connect and remove the Battery fluid contains acid that negative (–) terminal of the good jumper cables in the correct order, can burn you. Do not get it on battery. making sure that the cables do not touch each other or other you. If you accidentally get it in 8. Connect the other end of the metal. your eyes or on your skin, flush black negative (–) cable to the the place with water and get negative (–) grounding point for medical help immediately. the discharged battery. Jumper Cable Removal Reverse the sequence exactly when removing the jumper cables. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (65,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-65

Recreational Vehicle Towing { Caution Towing Towing the Vehicle Improper use of the tow eye can Recreational vehicle towing means cause vehicle damage. Use towing the vehicle behind another { Caution caution and low speeds to vehicle, such as behind a motor prevent damage to the vehicle. home. The two most common types Incorrectly towing a disabled of recreational vehicle towing are vehicle may cause damage. The If equipped, carefully open the cover known as dinghy towing and dolly damage would not be covered by by using the small notch that towing. Dinghy towing is towing the the vehicle warranty. Do not lash conceals the tow eye socket. vehicle with all four wheels on the or hook to the chassis ground. Dolly towing is towing the Install the tow eye into the socket by components — including the front vehicle with two wheels on the and rear , suspension turning it clockwise until it stops. ground and two wheels up on a When the tow eye is removed, control arms, and links during device known as a dolly. — reinstall the cover with the notch in towing and recovery of a disabled the original position. Here are some important things to vehicle, or when securing the consider before recreational vehicle vehicle. Use the proper nylon Consult your dealer or a towing: strap harnesses around the tires professional towing service if the . What is the towing capacity of to secure the vehicle. disabled vehicle must be towed. the towing vehicle? Be sure to To tow the vehicle behind another read the tow vehicle Have the vehicle towed on a flatbed vehicle for recreational purposes, manufacturer's car carrier or a wheel lift tow truck. such as behind a motor home, see recommendations. If a wheel lift tow truck is used, the “Recreational Vehicle Towing” in this section. . What is the distance that will be drive wheels cannot contact the traveled? Some vehicles have road while the vehicle is being restrictions on how far and how towed. A wheel dolly must be used long they can tow. to lift all drive wheels off the ground. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (66,1) 6014813) - 2014 - crc - 10/22/13

10-66 Vehicle Care

. Is the proper towing equipment Dolly Towing (All-Wheel-Drive going to be used? See your { Caution Vehicles) dealer or trailering professional for additional advice and If the vehicle is towed with all four equipment recommendations. wheels on the ground, the drivetrain components could be . Is the vehicle ready to be towed? Just as preparing the damaged. The repairs would not vehicle for a long trip, make sure be covered by the vehicle the vehicle is prepared to be warranty. Do not tow the vehicle towed. with all four wheels on the ground. Dinghy Towing The vehicle was not designed to be towed with all four wheels on the ground. All-wheel-drive vehicles must not be towed with two wheels on the ground. To properly tow these vehicles, they should be placed on a platform trailer with all four wheels off of the ground. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (67,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-67

Dolly Towing 4. Clamp the steering wheel in a (Front-Wheel-Drive straight-ahead position with a Vehicles Only) clamping device designed for towing. 5. Remove the key from the ignition. 6. Secure the vehicle to the dolly. 7. Release the parking brake. Towing the Vehicle from the Rear

{ Caution

Towing the vehicle from the rear could damage it. Also, repairs To tow a front-wheel-drive vehicle would not be covered by the from the front with two wheels on vehicle warranty. Never have the the ground: vehicle towed from the rear. 1. Put the front wheels on a dolly. 2. Move the shift lever to P (Park). Do not tow the vehicle from the rear. 3. Set the parking brake. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (68,1) 6014813) - 2014 - crc - 10/22/13

10-68 Vehicle Care

Appearance Care washed. This could cause damage Caution (Continued) that would not be covered by the vehicle warranty. Exterior Care products can be obtained from your dealer. Follow all If using an automatic car wash, Locks manufacturer directions regarding follow the car wash instructions. The Locks are lubricated at the factory. correct product usage, necessary windshield wiper and rear window Use a de-icing agent only when safety precautions, and wiper, if equipped, must be off. absolutely necessary, and have the appropriate disposal of any Remove any accessories that may be damaged or interfere with the car locks greased after using. See vehicle care product. Recommended Fluids and wash equipment. Lubricants on page 11-11. Rinse the vehicle well, before washing and after, to remove all Washing the Vehicle { Caution cleaning agents completely. If they To preserve the vehicle's finish, are allowed to dry on the surface, wash it often and out of direct Avoid using high-pressure they could stain. sunlight. washes closer than 30 cm (12 in) to the surface of the vehicle. Use Dry the finish with a soft, clean of power washers exceeding chamois or an all-cotton towel to { Caution 8,274 kPa (1,200 psi) can result avoid surface scratches and water spotting. Do not use petroleum-based, in damage or removal of paint acidic, or abrasive cleaning and decals. Finish Care agents as they can damage the Application of aftermarket clearcoat vehicle's paint, metal, or plastic The e symbol is on any sealant/wax materials is not parts. If damage occurs, it would underhood compartment electrical recommended. If painted surfaces not be covered by the vehicle center that should not be power are damaged, see your dealer to warranty. Approved cleaning have the damage assessed and (Continued) repaired. Foreign materials such as Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (69,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-69

calcium chloride and other salts, ice The bright metal moldings on the melting agents, road oil and tar, tree Caution (Continued) vehicle are aluminum. To prevent sap, bird droppings, chemicals from damage always follow these industrial chimneys, etc., can may damage it. Use only cleaning instructions: damage the vehicle's finish if they non-abrasive waxes and polishes . Be sure the molding is cool to remain on painted surfaces. Wash that are made for a basecoat/ clearcoat paint finish on the the touch before applying any the vehicle as soon as possible. cleaning solution. If necessary, use non-abrasive vehicle. cleaners that are marked safe for . Use a cleaning solution approved for aluminum. Some painted surfaces to remove foreign To keep the paint finish looking new, matter. keep the vehicle garaged or cleaners are highly acidic or covered whenever possible. contain alkaline substances and Occasional hand waxing or mild can damage the moldings. polishing should be done to remove Protecting Exterior Bright Metal . Always dilute a concentrated residue from the paint finish. See Moldings your dealer for approved cleaning cleaner according to the products. manufacturer’s instructions. { Caution Do not apply waxes or polishes to . Do not use chrome cleaners. uncoated plastic, vinyl, rubber, Failure to clean and protect the . Do not use cleaners that are not decals, simulated wood, or flat paint bright metal moldings can result intended for automotive use. as damage can occur. in a hazy white finish or pitting. . Use a nonabrasive wax on the This damage would not be vehicle after washing to protect { Caution covered by the vehicle warranty. and extend the molding finish. Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (70,1) 6014813) - 2014 - crc - 10/22/13

10-70 Vehicle Care

Cleaning Exterior Lamps/ . Solvents, alcohols, fuels, Air Intakes or other harsh cleaners. Lenses, Emblems, Decals and Clear debris from the air intakes, Stripes . Ice scrapers or other hard items. between the hood and windshield Use only lukewarm or cold water, a . Aftermarket appearance caps or when washing the vehicle. covers while the lamps are soft cloth, and a car washing soap Windshield and Wiper Blades to clean exterior lamps, lenses, illuminated, due to excessive emblems, decals and stripes. Follow heat generated. Clean the outside of the windshield instructions under "Washing the with glass cleaner. Vehicle" previously in this section. { Caution Clean rubber blades using a lint-free Lamp covers are made of plastic, cloth or paper towel soaked with and some have a UV protective Failure to clean lamps properly windshield washer fluid or a mild coating. can cause damage to the lamp detergent. Wash the windshield cover that would not be covered thoroughly when cleaning the Use only lukewarm water, a soft by the vehicle warranty. blades. Bugs, road grime, sap, and cloth, and mild car washing soap to a buildup of vehicle wash/wax clean exterior lamps and lenses. Do treatments may cause wiper not clean or wipe them while they streaking. are dry. { Caution Replace the wiper blades if they are Do not use any of the following on Using wax on low gloss black worn or damaged. Damage can be lamp covers: finish stripes can increase the caused by extreme dusty . Abrasive or caustic agents. gloss level and create a conditions, sand, salt, heat, sun, . Washer fluids and other cleaning non-uniform finish. Clean low snow, and ice. agents in higher concentrations gloss stripes with soap and than suggested by the water only. manufacturer. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (71,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-71

Weatherstrips Wheels and Trim — Aluminum { Caution Apply Dielectric silicone grease on or Chrome weatherstrips to make them last Use a soft, clean cloth with mild To avoid surface damage, do not longer, seal better, and not stick or soap and water to clean the wheels. use strong soaps, chemicals, squeak. Lubricate weatherstrips at After rinsing thoroughly with clean abrasive polishes, cleaners, least once a year. Hot, dry climates water, dry with a soft, clean towel. brushes, or cleaners that contain may require more frequent A wax may then be applied. acid on aluminum or application. Black marks from chrome-plated wheels. Use only rubber material on painted surfaces { Caution approved cleaners. Also, never can be removed by rubbing with a drive a vehicle with aluminum or clean cloth. See Recommended Chrome wheels and other chrome chrome-plated wheels through an Fluids and Lubricants on trim may be damaged if the automatic car wash that uses page 11-11. vehicle is not washed after driving silicone carbide tire cleaning Tires on roads that have been sprayed brushes. Damage could occur with magnesium, calcium, Use a stiff brush with tire cleaner to and the repairs would not be or sodium chloride. These covered by the vehicle warranty. clean the tires. chlorides are used on roads for conditions such as ice and dust. { Caution Always wash the chrome with Steering, Suspension, and soap and water after exposure. Chassis Components Using petroleum-based tire dressing products on the vehicle Visually inspect steering, may damage the paint finish and/ suspension, and chassis components for damaged, loose, or tires. When applying a tire or missing parts or signs of wear at dressing, always wipe off any least once a year. overspray from all painted surfaces on the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (72,1) 6014813) - 2014 - crc - 10/22/13

10-72 Vehicle Care

Inspect power steering for proper Sheet Metal Damage dark spots etched into the paint hook-up, binding, leaks, cracks, surface. See Finish Care If the vehicle is damaged and “ ” chafing, etc. previously in this section. requires sheet metal repair or Visually check constant velocity joint replacement, make sure the body boots and axle seals for leaks. repair shop applies anti-corrosion Interior Care material to parts repaired or Body Component Lubrication To prevent dirt particle abrasions, replaced to restore corrosion regularly clean the vehicle's interior. Lubricate all key lock cylinders, protection. Immediately remove any soils. Note hood hinges, liftgate hinges, and the Original manufacturer replacement that newspapers or dark garments fuel door hinge unless the parts will provide the corrosion that can transfer color to home components are plastic. Applying protection while maintaining the furnishings can also permanently silicone grease on weatherstrips vehicle warranty. transfer color to the vehicle's with a clean cloth will make them interior. last longer, seal better, and not stick Finish Damage Use a soft bristle brush to remove or squeak. Quickly repair minor chips and dust from knobs and crevices on the Underbody Maintenance scratches with touch-up materials instrument cluster. Using a mild available from your dealer to avoid soap solution, immediately remove At least twice a year, Spring and corrosion. Larger areas of finish hand lotions, sunscreen, and insect Fall, use plain water to flush dirt and damage can be corrected in your repellent from all interior surfaces or debris from the vehicle's underbody. dealer's body and paint shop. permanent damage may result. Your dealer or an underbody car washing system can do this. If not Chemical Paint Spotting Your dealer may have products for removed, rust and corrosion can cleaning the interior. Use cleaners Airborne pollutants can fall upon develop. specifically designed for the and attack painted vehicle surfaces surfaces being cleaned to prevent causing blotchy, ring-shaped permanent damage. Apply all discolorations, and small, irregular cleaners directly to the cleaning cloth. Do not spray cleaners directly Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (73,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-73

on any switches or controls. . Do not use laundry detergents or Cleaners should be removed dishwashing soaps with { Caution quickly. Never allow cleaners to degreasers. For liquid cleaners, remain on the surface being use approximately 20 drops per To prevent scratching, never use cleaned for extended periods 3.8 L (1 gal) of water. abrasive cleaners on automotive of time. A concentrated soap solution will glass. Abrasive cleaners or leave a residue that creates aggressive cleaning may damage Cleaners may contain solvents that streaks and attracts dirt. Do not the rear window defogger. can become concentrated in the use solutions that contain strong interior. Before using cleaners, read or caustic soap. and adhere to all safety instructions Cleaning the windshield with water on the label. While cleaning the . Do not heavily saturate the during the first three to six months interior, maintain adequate upholstery when cleaning. of ownership will reduce tendency ventilation by opening the doors and . Do not use solvents or cleaners to fog. windows. containing solvents. Speaker Covers To prevent damage, do not clean Interior Glass Vacuum around a speaker cover the interior using the following cleaners or techniques: To clean, use a terry cloth fabric gently, so that the speaker will not dampened with water. Wipe droplets be damaged. Clean spots with just . Never use a razor or any other left behind with a clean dry cloth. water and mild soap. sharp object to remove a soil Commercial glass cleaners may be Coated Moldings from any interior surface. used, if necessary, after cleaning . Never use a brush with stiff the interior glass with plain water. Coated moldings should be cleaned. bristles. . When lightly soiled, wipe with a . Never rub any surface sponge or soft lint-free cloth aggressively or with excessive dampened with water. pressure. . When heavily soiled, use warm soapy water. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (74,1) 6014813) - 2014 - crc - 10/22/13

10-74 Vehicle Care

Fabric/Carpet/Suede 3. Start on the outside edge of the Cleaning High Gloss Surfaces soil and gently rub toward the Start by vacuuming the surface and Vehicle Information and center. Fold the cleaning cloth to using a soft brush attachment. If a Radio Displays a clean area frequently to rotating brush attachment is being prevent forcing the soil in to the For vehicles with high gloss used during vacuuming, only use it fabric. surfaces or vehicle displays, use a on the floor carpet. Before cleaning, microfiber cloth to wipe surfaces. gently remove as much of the soil 4. Continue gently rubbing the Before wiping the surface with the as possible using one of the soiled area until there is no microfiber cloth, use a soft bristle following techniques: longer any color transfer from brush to remove dirt that could the soil to the cleaning cloth. . Gently blot liquids with a paper scratch the surface. Then use the towel. Continue blotting until no 5. If the soil is not completely microfiber cloth by gently rubbing to more soil can be removed. removed, use a mild soap clean. Never use window cleaners solution followed only by plain or solvents. Periodically hand wash . For solid soils, remove as much water. the microfiber cloth separately, as possible prior to vacuuming. using mild soap. Do not use bleach If the soil is not completely To clean: or fabric softener. Rinse thoroughly removed, it may be necessary to and air dry before next use. 1. Saturate a clean lint-free use a commercial upholstery colorfast cloth with water. cleaner or spot lifter. Test a small Microfiber cloth is recommended hidden area for colorfastness before { Caution to prevent lint transfer to the using a commercial upholstery Do not attach a device with a fabric or carpet. cleaner or spot lifter. If ring suction cup to the display. This 2. Remove excess moisture by formation occurs, clean the entire fabric or carpet. may cause damage and would gently wringing until water does not be covered by the warranty. not drip from the cleaning cloth. Following the cleaning process, a paper towel can be used to blot excess moisture. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (75,1) 6014813) - 2014 - crc - 10/22/13

Vehicle Care 10-75

Instrument Panel, Leather, Cargo Cover and Vinyl, Other Plastic Surfaces, Caution (Continued) Convenience Net Low Gloss Paint Surfaces and these solvents can permanently Wash with warm water and mild Natural Open Pore Wood change the appearance and feel detergent. Do not use chlorine Surfaces of leather or soft trim and are not bleach. Rinse with cold water, and Use a soft microfiber cloth recommended. then dry completely. dampened with water to remove Care of Safety Belts dust and loose dirt. For a more Do not use cleaners that increase Keep belts clean and dry. thorough cleaning, use a soft gloss, especially on the instrument microfiber cloth dampened with a panel. Reflected glare can decrease mild soap solution. visibility through the windshield { Warning under certain conditions. { Caution Do not bleach or dye safety belts. It may severely weaken them. In { Caution Soaking or saturating leather, a crash, they might not be able to especially perforated leather, as Use of air fresheners may cause provide adequate protection. well as other interior surfaces, permanent damage to plastics Clean safety belts only with mild may cause permanent damage. and painted surfaces. If an air soap and lukewarm water. Wipe excess moisture from these freshener comes in contact with surfaces after cleaning and allow any plastic or painted surface in them to dry naturally. Never use the vehicle, blot immediately and heat, steam, spot lifters, or spot clean with a soft cloth dampened removers. Do not use cleaners with a mild soap solution. that contain silicone or wax-based Damage caused by air fresheners products. Cleaners containing would not be covered by the (Continued) vehicle warranty. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (76,1) 6014813) - 2014 - crc - 10/22/13

10-76 Vehicle Care

Floor Mats Use the following guidelines for proper floor mat usage. { Warning . The original equipment floor mats were designed for your If a floor mat is the wrong size or vehicle. If the floor mats need is not properly installed, it can replacing, it is recommended interfere with the pedals. that GM certified floor mats be Interference with the pedals can purchased. Non-GM floor mats cause unintended acceleration may not fit properly and may and/or increased stopping interfere with the accelerator or distance which can cause a crash brake pedal. Always check that and injury. Make sure the floor the floor mats do not interfere mat does not interfere with the with the pedals. Removing and Replacing the Floor Mats pedals. . Use the floor mat with the correct side up. Do not turn 1. Pull up on the rear of the floor it over. mat to unlock the retainers and remove. . Do not place anything on top of the driver side floor mat. 2. Reinstall by lining up the floor mat retainer openings over the . Use only a single floor mat on the driver side. carpet retainers and snap into position. . Do not place one floor mat on top of another. 3. Make sure the floor mat is properly secured and verify that The driver side floor mat is held in it does not interfere with the place by a button-type retainer. pedals. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Service and Maintenance 11-1

General Information technicians, the dealer is the place Service and for routine maintenance such as oil Maintenance Your vehicle is an important changes and tire rotations and investment. This section describes additional maintenance items like the required maintenance for the tires, brakes, batteries, and wiper General Information vehicle. Follow this schedule to help blades. General Information ...... 11-1 protect against major repair expenses resulting from neglect or { Caution Maintenance Schedule inadequate maintenance. It may Maintenance Schedule ...... 11-2 also help to maintain the value of Damage caused by improper the vehicle if it is sold. It is the Special Application Services maintenance can lead to costly responsibility of the owner to have repairs and may not be covered Special Application all required maintenance performed. Services ...... 11-8 by the vehicle warranty. Your dealer has trained technicians Maintenance intervals, checks, Additional Maintenance who can perform required inspections, recommended fluids, and Care maintenance using genuine and lubricants are important to Additional Maintenance replacement parts. They have keep the vehicle in good working and Care ...... 11-8 up-to-date tools and equipment for condition. fast and accurate diagnostics. Many Recommended Fluids, dealers have extended evening and Lubricants, and Parts Saturday hours, courtesy The Tire Rotation and Required Recommended Fluids and transportation, and online Services are the responsibility of the Lubricants ...... 11-11 scheduling to assist with service vehicle owner. It is recommended to Maintenance Replacement needs. have your dealer perform these Parts ...... 11-12 services every 12 000 km/7,500 mi. Your dealer recognizes the Proper vehicle maintenance helps to Maintenance Records importance of providing keep the vehicle in good working Maintenance Records ...... 11-13 competitively priced maintenance condition, improves fuel economy, and repair services. With trained and reduces vehicle emissions. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

11-2 Service and Maintenance

Because of the way people use . Frequently towing a trailer. Maintenance vehicles, maintenance needs vary. . Used for high speed or There may need to be more competitive driving. Schedule frequent checks and services. The . Additional Required Services - Used for taxi, police, or delivery Owner Checks and Services service. Normal are for vehicles that: At Each Fuel Stop . Carry passengers and cargo Refer to the information in the Maintenance Schedule Additional . Check the engine oil level. See within recommended limits on Engine Oil on page 10-7. the Tire and Loading Information Required Services - Severe chart. label. See Vehicle Load Limits Once a Month on page 9-10. { Warning . Check the tire inflation . Are driven on reasonable road Performing maintenance work can pressures. See Tire Pressure on page 10-43. surfaces within legal driving be dangerous and can cause limits. serious injury. Perform . Inspect the tires for wear. See . Use the recommended fuel. See maintenance work only if the Tire Inspection on page 10-48. Recommended Fuel on required information, proper tools, . Check the windshield washer page 9-42. and equipment are available. fluid level. See Washer Fluid on Refer to the information in the If they are not, see your dealer to page 10-17. Maintenance Schedule Additional have a trained technician do the Required Services - Normal chart. work. See Doing Your Own Service Work on page 10-3. The Additional Required Services - Severe are for vehicles that are: . Mainly driven in heavy city traffic in hot weather. . Mainly driven in hilly or mountainous terrain. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Service and Maintenance 11-3

Engine Oil Change Tire Rotation and Required . Visually inspect windshield wiper blades for wear, cracking, When the CHANGE ENGINE OIL Services Every 12 000 km/ 7,500 mi or contamination. See Exterior SOON DIC message displays, have Care on page 10-68. Replace the engine oil and filter changed Rotate the tires, if recommended for worn or damaged wiper blades. within the next 1 000 km/600 mi. the vehicle, and perform the See Wiper Blade Replacement If driven under the best conditions, following services. See Tire on page 10-22. the engine oil life system might not Rotation on page 10-49. indicate the need for vehicle service . Check tire inflation pressures. for more than a year. The engine oil . Check engine oil level and oil See Tire Pressure on and filter must be changed at least life percentage. If needed, page 10-43. change engine oil and filter, and once a year and the oil life system . Inspect tire wear. See Tire reset oil life system. See Engine must be reset. Your trained dealer Inspection on page 10-48. technician can perform this work. Oil on page 10-7 and Engine Oil . Visually check for fluid leaks. If the engine oil life system is reset Life System on page 10-9. accidentally, service the vehicle . Check engine coolant level. See . Inspect engine air cleaner filter. within 5 000 km/3,000 mi since the Engine Coolant on page 10-12. See Engine Air Cleaner/Filter on last service. Reset the oil life page 10-11. . Check engine cooling system system when the oil is changed. hoses and connections. . Inspect brake system. See Engine Oil Life System on page 10-9. . Check windshield washer fluid . Visually inspect steering, level. See Washer Fluid on suspension, and chassis page 10-17. components for damaged, loose, or missing parts or signs of wear. See Exterior Care on page 10-68. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

11-4 Service and Maintenance

. Check restraint system . Check automatic transmission . Check accelerator pedal for components. See Safety System shift lock control function. See damage, high effort, or binding. Check on page 3-22. Automatic Transmission Shift Replace if needed. Lock Control Function Check on . Visually inspect fuel system for . Visually inspect gas strut for damage or leaks. page 10-21. signs of wear, cracks, or other . Check ignition transmission lock. damage. Check the hold open . Visually inspect exhaust system and nearby heat shields for See Ignition Transmission Lock ability of the strut. See your loose or damaged parts. Check on page 10-21. dealer if service is required. . Check parking brake and . Inspect sunroof track and seal, . Lubricate body components. See Exterior Care on page 10-68. automatic transmission park if equipped. See Sunroof on mechanism. See Park Brake and page 2-18. . Check starter switch. See Starter P (Park) Mechanism Check on Switch Check on page 10-20. page 10-21. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Service and Maintenance 11-5

Maintenance Schedule

Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Normal 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi

Rotate tires and perform Required Services. Check engine oil level and oil life percentage. @@@@@@@@@@@@@@@@@@@@ Change engine oil and filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @ @ @ Replace spark plugs. Inspect spark plug wires. @ Change automatic transmission fluid. @ Drain and fill engine cooling system. (4) @ Visually inspect accessory drive belts. (5) @ Replace brake fluid. (6) @ @ @ @ @ Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

11-6 Service and Maintenance

Footnotes — Maintenance (3) Or every four years, whichever Schedule Additional Required comes first. Services - Normal (4) Or every five years, whichever (1) Or every two years, whichever comes first. See Cooling System on comes first. More frequent page 10-12. replacement may be needed if the (5) Or every 10 years, whichever vehicle is driven in areas with heavy comes first. Inspect for fraying, traffic, areas with poor air quality, excessive cracking, or damage; or areas with high dust levels. replace, if needed. Replacement may also be needed if there is a reduction in air flow, (6) Or every two years, whichever excessive window fogging, or odors. comes first. (2) Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

Service and Maintenance 11-7

Maintenance Schedule

Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Severe 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi

Rotate tires and perform Required Services. Check engine oil level and oil life percentage. @@@@@@@@@@@@@@@@@@@@ Change engine oil and filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @@@@@@@@@@ Change automatic transmission fluid. @ @ @ Replace spark plugs. Inspect spark plug wires. @ Drain and fill engine cooling system. (4) @ Visually inspect accessory drive belts. (5) @ Replace brake fluid. (6) @ @ @ @ @

Footnotes — Maintenance or areas with high dust levels. (3) Or every four years, whichever Schedule Additional Required Replacement may also be needed if comes first. Services - Severe there is a reduction in air flow, (4) Or every five years, whichever (1) Or every two years, whichever excessive window fogging, or odors. comes first. See Cooling System on comes first. More frequent (2) Check all fuel and vapor lines page 10-12. replacement may be needed if the and hoses for proper hook-up, vehicle is driven in areas with heavy routing, and condition. traffic, areas with poor air quality, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

11-8 Service and Maintenance

(5) Or every 10 years, whichever Special Application Additional comes first. Inspect for fraying, excessive cracking, or damage; Services Maintenance and Care replace, if needed. . Severe Commercial Use Your vehicle is an important (6) Or every two years, whichever Vehicles Only: Lubricate chassis investment and caring for it properly comes first. components every 5 000 km/ may help to avoid future costly 3,000 mi. repairs. To maintain vehicle performance, additional . Have underbody flushing service performed. See "Underbody maintenance services may be Maintenance" in Exterior Care required. on page 10-68. It is recommended that your dealer perform these services — their trained dealer technicians know your vehicle best. Your dealer can also perform a thorough assessment with a multi-point inspection to recommend when your vehicle may need attention. The following list is intended to explain the services and conditions to look for that may indicate services are required. Battery The battery supplies power to start the engine and operate any additional electrical accessories. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

Service and Maintenance 11-9

. To avoid break-down or failure to . Trained dealer technicians have Lamps start the vehicle, maintain a access to tools and equipment battery with full cranking power. to inspect the brakes and Properly working headlamps, recommend quality parts taillamps, and brake lamps are . Trained dealer technicians have engineered for the vehicle. important to see and be seen on the diagnostic equipment to test the road. the battery and ensure that the Fluids connections and cables are . Signs that the headlamps need corrosion-free. Proper fluid levels and approved attention include dimming, failure fluids protect the vehicle’s systems to light, cracking, or damage. Belts and components. See The brake lamps need to be Recommended Fluids and . Belts may need replacing if they checked periodically to ensure squeak or show signs of Lubricants on page 11-11 for GM that they light when braking. approved fluids. cracking or splitting. . With a multi-point inspection, . Engine oil and windshield . Trained dealer technicians have your dealer can check the lamps access to tools and equipment washer fluid levels should be and note any concerns. checked at every fuel fill. to inspect the belts and Shocks and Struts recommend adjustment or . Instrument cluster lights may replacement when necessary. come on to indicate that fluids Shocks and struts help aid in control may be low and need to be for a smoother ride. Brakes filled. . Signs of wear may include Brakes stop the vehicle and are steering wheel vibration, bounce/ Hoses crucial to safe driving. sway while braking, longer Hoses transport fluids and should . Signs of brake wear may include stopping distance, or uneven chirping, grinding, or squealing be regularly inspected to ensure tire wear. that there are no cracks or leaks. noises, or difficulty stopping. . As part of the multi-point With a multi-point inspection, your inspection, trained dealer dealer can inspect the hoses and technicians can visually inspect advise if replacement is needed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

11-10 Service and Maintenance

the shocks and struts for signs Vehicle Care Windshield of leaking, blown seals, To help keep the vehicle looking like For safety, appearance, and the or damage, and can advise new, vehicle care products are best viewing, keep the windshield when service is needed. available from your dealer. For clean and clear. information on how to clean and Tires . Signs of damage include protect the vehicle’s interior and scratches, cracks, and chips. Tires need to be properly inflated, exterior, see Interior Care on rotated, and balanced. Maintaining page 10-72 and Exterior Care on . Trained dealer technicians can the tires can save money and fuel, page 10-68. inspect the windshield and and can reduce the risk of tire recommend proper replacement failure. Wheel Alignment if needed. . Signs that the tires need to be Wheel alignment is critical for Wiper Blades replaced include three or more ensuring that the tires deliver visible treadwear indicators; cord optimal wear and performance. Wiper blades need to be cleaned and kept in good condition to or fabric showing through the . Signs that the alignment may provide a clear view. rubber; cracks or cuts in the need to be adjusted include tread or sidewall; or a bulge or pulling, improper vehicle . Signs of wear include streaking, split in the tire. handling, or unusual tire wear. skipping across the windshield, . Trained dealer technicians can and worn or split rubber. . Your dealer has the required inspect and recommend the right equipment to ensure proper . Trained dealer technicians can tires. Your dealer can also wheel alignment. check the wiper blades and provide tire/wheel balancing replace them when needed. services to ensure smooth vehicle operation at all speeds. Your dealer sells and services name brand tires. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (11,1) 6014813) - 2014 - crc - 10/22/13

Service and Maintenance 11-11

Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Usage Fluid/Lubricant Engine Oil Use only engine oil licensed to the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is recommended. See Engine Oil on page 10-7. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Engine Coolant on page 10-12. Hydraulic Brake System DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in Canada 19299571). Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements. Automatic Transmission DEXRON®-VI Automatic Transmission Fluid. Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Hood Latch Assembly, Secondary Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Latch, Pivots, Spring Anchor, and Canada 89021674) or lubricant meeting requirements of NLGI #2, Release Pawl Category LB or GC-LB. Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (12,1) 6014813) - 2014 - crc - 10/22/13

11-12 Service and Maintenance

Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter 95021102 A3184C Engine Oil Filter 93185674 PF2257G Passenger Compartment Air Filter 13271190 CF181 Spark Plugs 55585517 41–121 Wiper Blades Driver Side – 65.0 cm (25.6 in) 95915125 — Passenger Side – 38.0 cm (15.0 in) 95915127 — Rear – 26.5 cm (10.4 in) 95915137 — Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (13,1) 6014813) - 2014 - crc - 10/22/13

Service and Maintenance 11-13

Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Odometer Date Serviced By Services Performed Reading Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (14,1) 6014813) - 2014 - crc - 10/22/13

11-14 Service and Maintenance

Odometer Date Serviced By Services Performed Reading Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Technical Data 12-1

Technical Data Vehicle Identification Engine Identification The eighth character in the VIN is Vehicle Identification the engine code. This code Vehicle Identification Number (VIN) identifies the vehicle's engine, Vehicle Identification specifications, and replacement Number (VIN) ...... 12-1 parts. See “Engine Specifications” Service Parts Identification under Capacities and Specifications Label ...... 12-1 on page 12-2 for the vehicle's engine code. Vehicle Data Capacities and Specifications ...... 12-2 Service Parts Engine Drive Belt Routing . . . 12-4 Identification Label If equipped, this label on the inside of the glove box, has the following information: . Vehicle Identification Number (VIN). This legal identifier is in the front . Model designation. corner of the instrument panel, on . Paint information. the left side of the vehicle. It can be . seen through the windshield from Production options and special outside. The VIN also appears on equipment. the Vehicle Certification and Service Do not remove this label from the Parts labels and certificates of title vehicle. and registration. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

12-2 Technical Data

Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 11-11 for more information. Capacities Application Metric English Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the hood. See your dealer for more information. Cooling System 1.4L L4 7.3 L 7.7 qt Engine Oil with Filter 1.4L L4 4.0 L 4.2 qt Fuel Tank 53 L 14 gal Wheel Nut Torque 140 Y 100 lb ft All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Technical Data 12-3

Engine Specifications Engine VIN Code Transmission Spark Plug Gap 1.4L L4 B Automatic 0.7 mm (0.028 in) 1.4L L4 8 Automatic 0.7 mm (0.028 in) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

12-4 Technical Data

Engine Drive Belt Routing

1.4L L4 Engine Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

Customer Information 13-1

Reporting Safety Defects Customer Information Customer Reporting Safety Defects to Information the United States Government ...... 13-12 Customer Satisfaction Reporting Safety Defects to Procedure Customer Information the Canadian Your satisfaction and goodwill are Customer Satisfaction Government ...... 13-13 important to your dealer and to Procedure ...... 13-1 Reporting Safety Defects to Buick. Normally, any concerns with General Motors ...... 13-13 Customer Assistance the sales transaction or the Offices ...... 13-3 Vehicle Data Recording and operation of the vehicle will be Customer Assistance for Text resolved by your dealer's sales or Telephone (TTY) Users . . . . . 13-4 Privacy Vehicle Data Recording and service departments. Sometimes, Online Owner Center ...... 13-4 however, despite the best intentions GM Mobility Reimbursement Privacy ...... 13-13 Event Data Recorders ...... 13-14 of all concerned, misunderstandings Program ...... 13-5 ® can occur. If your concern has not Roadside Assistance OnStar ...... 13-15 Infotainment System ...... 13-15 been resolved to your satisfaction, Program ...... 13-5 the following steps should be taken: Scheduling Service Radio Frequency Appointments ...... 13-7 Identification (RFID) ...... 13-15 STEP ONE: Discuss your concern Courtesy Transportation Radio Frequency with a member of dealership Program ...... 13-7 Statement ...... 13-15 management. Normally, concerns Collision Damage Repair . . . . 13-9 can be quickly resolved at that level. Service Publications If the matter has already been Ordering Information ...... 13-11 reviewed with the sales, service, or parts manager, contact the owner of your dealership or the general manager. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

13-2 Customer Information

STEP TWO: If after contacting a When contacting Buick, remember 40 days. If you do not agree with the member of dealership management, that your concern will likely be decision given in your case, you it appears your concern cannot be resolved at a dealer's facility. That is may reject it and proceed with any resolved by your dealership without why we suggest following Step One other venue for relief available further help, in the U.S., call first. to you. 1-800-521-7300. In Canada, contact STEP THREE — U.S. Owners: You may contact the BBB Auto Line General Motors of Canada Both General Motors and your Program using the toll-free Customer Care Centre at dealer are committed to making telephone number or write them at 1‐800-263-3777 (English) or sure you are completely satisfied the following address: 1-800-263-7854 (French). with the new vehicle. However, BBB Auto Line Program We encourage you to call the if you continue to remain unsatisfied Council of Better Business Bureaus, toll-free number in order to give the after following the procedure Inc. inquiry prompt attention. Have the outlined in Steps One and Two, you 4200 Wilson Boulevard following information available to can file with the Better Business ® Suite 800 give the Customer Assistance Bureau (BBB) Auto Line Program Arlington, VA 22203-1838 representative: to enforce your rights. Telephone: 1-800-955-5100 . Vehicle Identification The BBB Auto Line Program is an www.dr.bbb.org/goauto Number (VIN). This is available out-of-court program administered from the vehicle registration or by the Council of Better Business This program is available in all title, or the plate at the top left of Bureaus to settle automotive 50 states and the District of the instrument panel and visible disputes regarding vehicle repairs or Columbia. Eligibility is limited by through the windshield. the interpretation of the New Vehicle vehicle age, mileage, and other Limited Warranty. Although you may factors. General Motors reserves . Dealership name and location. be required to resort to this informal the right to change eligibility . Vehicle delivery date and dispute resolution program prior to limitations and/or discontinue its present mileage. filing a court action, use of the participation in this program. program is free of charge and your case will generally be heard within Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

Customer Information 13-3

STEP THREE — Canadian For further information concerning Customer Assistance Owners: In the event that you do eligibility in the Canadian Motor not feel your concerns have been Vehicle Arbitration Plan (CAMVAP), Offices addressed after following the call toll-free 1-800-207-0685, or call Buick encourages customers to call procedure outlined in Steps One the General Motors Customer Care the toll-free number for assistance. and Two, General Motors of Canada Centre, 1-800-263-3777 (English), However, if a customer wishes to Limited wants you to be aware of its 1-800-263-7854 (French), write or e-mail Buick, the letter participation in a no-charge or write to: should be addressed to: /Arbitration program. Mediation/Arbitration Program United States and Puerto Rico General Motors of Canada Limited c/o Customer Care Centre has committed to binding arbitration General Motors of Canada Limited Buick Customer Assistance Center of owner disputes involving Mail Code: CA1-163-005 P.O. Box 33136 factory-related vehicle service 1908 Colonel Sam Drive , MI 48232-5136 claims. The program provides for , L1H 8P7 www.Buick.com the review of the facts involved by an impartial third party arbiter, and The inquiry should be accompanied 1-800-521-7300 may include an informal hearing by the Vehicle Identification 1-800-832-8425 (For Text before the arbiter. The program is Number (VIN). Telephone devices (TTYs)) designed so that the entire dispute Roadside Assistance: settlement process, from the time 1-800-252-1112 you file your complaint to the final From U.S. Virgin Islands: decision, should be completed in 1-800-496-9994 approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

13-4 Customer Information

Canada Center. Any TTY user can I (Service History): View communicate with Buick by dialing: General Motors of Canada Limited printable dealer-recorded service 1-800-832-8425. TTY users in Customer Care Centre, Mail Code: records and self-recorded service Canada can dial 1 800 263-3830. CA1-163-005 ‐ ‐ records. 1908 Colonel Sam Drive D Online Owner Center (Preferred Dealer Oshawa, Ontario L1H 8P7 Information): Select a preferred www.gm.ca Online Owner Experience dealer and view dealer location, 1-800-263-3777 (English) (U.S.) my.buick.com maps, phone numbers, and hours. 1-800-263-7854 (French) The Buick online owner experience J (Warranty Tracking 1-800-263-3830 (For Text is a one-stop resource that allows Information): Track the vehicle’s Telephone devices (TTYs)) interaction with Buick and keeps warranty information. Roadside Assistance: important vehicle-specific J (Recall Information): View 1-800-268-6800 information in one place. active recalls or search by Vehicle Identification Number (VIN). See All Overseas Locations Membership Benefits Vehicle Identification Number (VIN) Please contact the local General E (Vehicle Information): on page 12-1. Motors Business Unit. Download owner manuals and view H (Other Account Information): vehicle-specific how-to videos. Customer Assistance for View GM Card, SiriusXM Satellite G (Maintenance Information): radio, and OnStar account Text Telephone (TTY) View maintenance schedules, information. Users required alerts, OnStar onboard F (Live Chat Support): Chat live vehicle diagnostic information, and To assist customers who are deaf, with online help representatives. schedule service appointments. hard of hearing, or speech-impaired Visit my.buick.com to register your and who use Text Telephones vehicle. (TTYs), Buick has TTY equipment available at its Customer Assistance Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

Customer Information 13-5

Buick Owner Centre (Canada) GM Mobility General Motors of Canada also has buickowner.ca a Mobility Program. Visit www.gm.ca Reimbursement Program or call 1-800-GM-DRIVE (463-7483) Take a trip to the Buick Owner for details. TTY users call Centre: 1-800-263-3830. . Chat live with online help representatives. Roadside Assistance . Use the Vehicle Tools section. Program . Access third party enthusiast For U.S.-purchased vehicles, call sites and social media networks. This program is available to 1-800-252-1112; (Text Telephone . Locate owner resources such as qualified applicants for cost (TTY): 1-888-889-2438). lease-end, financing, and reimbursement of eligible For Canadian-purchased vehicles, warranty information. aftermarket adaptive equipment call 1-800-268-6800. required for the vehicle, such as . Retrieve your favorite articles, Service is available 24 hours a day, hand controls or a wheelchair/ quizzes, tips and multimedia 365 days a year. scooter lift for the vehicle. galleries organized into the Features and Auto Care For more information on the limited Calling for Assistance Sections. offer, visit www.gmmobility.com or When calling Roadside Assistance, call the GM Mobility Assistance . Download the owner manual for have the following information Center at 1-800-323-9935. Text your vehicle, quickly and easily. ready: Telephone (TTY) users, call . Find the Buick-recommended 1-800-833-9935. . Your name, home address, and maintenance services for your home telephone number. vehicle. . Telephone number of your location. . Location of the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

13-6 Customer Information

. Model, year, color, and license driver if they decide the claims are . Flat Tire Change: Service to plate number of the vehicle. made too often, or the same type of change a flat tire with the spare tire. The spare tire, if equipped, . Odometer reading, Vehicle claim is made many times. must be in good condition and Identification Number (VIN), and Services Provided delivery date of the vehicle. properly inflated. It is the owner's . Emergency Fuel Delivery: responsibility for the repair or . Description of the problem. Delivery of enough fuel for the replacement of the tire if it is not Coverage vehicle to get to the nearest covered by the warranty. service station. . Battery Jump Start: Service to Services are provided up to 6 years/ jump start a dead battery. 110 000 km (70,000 mi), whichever . Lock-Out Service: Service to comes first. unlock the vehicle if you are Services Not Included in locked out. A remote unlock may Roadside Assistance In the U.S., anyone driving the be available if you have vehicle is covered. In Canada, a OnStar®. For security reasons, . Impound towing caused by person driving the vehicle without the driver must present violation of any laws. permission from the owner is not identification before this service . Legal fines. covered. is given. . Mounting, dismounting, Roadside Assistance is not a part of . Emergency Tow from a Public the New Vehicle Limited Warranty. or changing of snow tires, Road or Highway: Tow to the chains, or other traction devices. General Motors North America and nearest Buick dealer for Buick reserve the right to make any warranty service, or if the vehicle . Towing or services for vehicles changes or discontinue the was in a crash and cannot be driven on a non-public road or Roadside Assistance program at driven. Assistance is also given highway. any time without notification. when the vehicle is stuck in General Motors North America and sand, mud, or snow. Buick reserve the right to limit services or payment to an owner or Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

Customer Information 13-7

Services Specific to permission to get local safety related. If it is, please call Canadian-Purchased Vehicles emergency road service. You will your dealership, let them know this, receive payment, up to $100, and ask for instructions. . Fuel delivery: Reimbursement after sending the original receipt If your dealer requests you to bring is up to 7 liters. Diesel fuel to Roadside Assistance. delivery may be restricted. the vehicle for service, you are Mechanical failures may be urged to do so as early in the work Propane and other fuels are not covered, however any cost for provided through this service. day as possible to allow for parts and labor for repairs not same-day repair. . Lock-Out Service: Vehicle covered by the warranty are the registration is required. owner responsibility. Courtesy Transportation . Trip Interruption Benefits and Program Assistance: Must be over Scheduling Service 150 kilometers from where your Appointments To enhance your ownership trip was started to qualify. experience, we and our participating When the vehicle requires warranty General Motors of Canada dealers are proud to offer Courtesy service, contact your dealer and Limited requires Transportation, a customer support request an appointment. By pre-authorization, original program for vehicles with the scheduling a service appointment detailed receipts, and a copy of Bumper-to-Bumper (Base Warranty and advising the service consultant the repair orders. Once Coverage period in Canada), of your transportation needs, your authorization has been received, extended powertrain, and/or dealer can help minimize your the Roadside Assistance advisor hybrid-specific warranties in both inconvenience. will help you make arrangements the U.S. and Canada. and explain how to receive If the vehicle cannot be scheduled Several Courtesy Transportation payment. into the service department options are available to assist in immediately, keep driving it until it . Alternative Service: If reducing inconvenience when can be scheduled for service, assistance cannot be provided warranty repairs are required. unless, of course, the problem is right away, the Roadside Assistance advisor may give Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

13-8 Customer Information

Courtesy Transportation is not a one-way or round-trip shuttle service Courtesy Rental Vehicle part of the New Vehicle Limited within reasonable time and distance Your dealer may arrange to provide Warranty. A separate booklet parameters of your dealer's area. you with a courtesy rental vehicle or entitled “Limited Warranty and reimburse you for a rental vehicle Owner Assistance Information Public Transportation or Fuel ” Reimbursement that you obtain if the vehicle is kept furnished with each new vehicle for an overnight warranty repair. If the vehicle requires overnight provides detailed warranty coverage Rental reimbursement will be limited warranty repairs, and public information. and must be supported by original transportation is used instead of receipts. This requires that you sign Transportation Options your dealer's shuttle service, the and complete a rental agreement Warranty service can generally be expense must be supported by and meet state/provincial, local, and original receipts and can only be up completed while you wait. However, rental vehicle provider requirements. to the maximum amount allowed by if you are unable to wait, GM helps Requirements vary and may include GM for shuttle service. In addition, to minimize inconvenience by minimum age requirements, providing several transportation for U.S. customers, should you insurance coverage, credit card, etc. arrange transportation through a options. Depending on the You are responsible for fuel usage friend or relative, limited circumstances, your dealer can offer charges and may also be reimbursement for reasonable fuel one of the following: responsible for taxes, levies, usage expenses may be available. Claim fees, excessive mileage, or rental Shuttle Service amounts should reflect actual costs usage beyond the completion of the and be supported by original Shuttle service is the preferred repair. means of offering Courtesy receipts. See your dealer for Transportation. Dealers may provide information regarding the allowance It may not be possible to provide a shuttle service to get you to your amounts for reimbursement of fuel like vehicle as a courtesy rental. destination with minimal interruption or other transportation costs. of your daily schedule. This includes Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

Customer Information 13-9

Additional Program value, and safety performance can these parts is not known. Such parts Information be compromised in subsequent are not covered by the GM New collisions. Vehicle Limited Warranty, and any All program options, such as shuttle related failures are not covered by service, may not be available at Collision Parts that warranty. every dealer. Please contact your Genuine GM Collision parts are new dealer for specific information about Aftermarket collision parts are also parts made with the same materials availability. All Courtesy available. These are made by and construction methods as the Transportation arrangements will be companies other than GM and may parts with which the vehicle was administered by appropriate dealer not have been tested for the vehicle. originally built. Genuine GM personnel. As a result, these parts may fit Collision parts are the best choice to poorly, exhibit premature durability/ General Motors reserves the right to ensure that the vehicle's designed corrosion problems, and may not unilaterally modify, change, appearance, durability, and safety perform properly in subsequent or discontinue Courtesy are preserved. The use of Genuine collisions. Aftermarket parts are not Transportation at any time and to GM parts can help maintain the GM covered by the GM New Vehicle resolve all questions of claim New Vehicle Limited Warranty. Limited Warranty, and any vehicle eligibility pursuant to the terms and Recycled original equipment parts failure related to such parts is not conditions described herein at its may also be used for repair. These covered by that warranty. sole discretion. parts are typically removed from vehicles that were total losses in Repair Facility Collision Damage Repair prior crashes. In most cases, the GM also recommends that you If the vehicle is involved in a parts being recycled are from choose a collision repair facility that collision and it is damaged, have the undamaged sections of the vehicle. meets your needs before you ever damage repaired by a qualified A recycled original equipment GM need collision repairs. Your dealer technician using the proper part may be an acceptable choice to may have a collision repair center equipment and quality replacement maintain the vehicle's originally with GM-trained technicians and parts. Poorly performed collision designed appearance and safety state‐of‐the‐art equipment, or be repairs diminish the vehicle resale performance; however, the history of able to recommend a collision repair Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

13-10 Customer Information

center that has GM-trained If the vehicle is leased, the leasing Gather the following information: technicians and comparable company may require you to have . Driver name, address, and equipment. insurance that ensures repairs with telephone number. Genuine GM Original Equipment Insuring the Vehicle Manufacturer (OEM) parts or . Driver license number. Protect your investment in the GM Genuine Manufacturer replacement . Owner name, address, and vehicle with comprehensive and parts. Read the lease carefully, as telephone number. collision insurance coverage. There you may be charged at the end of . are significant differences in the the lease for poor quality repairs. Vehicle license plate number. quality of coverage afforded by . If a Crash Occurs Vehicle make, model, and various insurance policy terms. model year. Many insurance policies provide If there has been an injury, call . Vehicle Identification reduced protection to the GM emergency services for help. Do not Number (VIN). vehicle by limiting compensation for leave the scene of a crash until all damage repairs through the use of matters have been taken care of. . Insurance company and policy aftermarket collision parts. Some Move the vehicle only if its position number. insurance companies will not puts you in danger, or you are . General description of the specify aftermarket collision parts. instructed to move it by a police damage to the other vehicle. When purchasing insurance, we officer. Choose a reputable repair facility recommend that you ensure that the Give only the necessary information vehicle will be repaired with GM that uses quality replacement parts. to police and other parties involved See “Collision Parts” earlier in this original equipment collision parts. in the crash. If such insurance coverage is not section. available from your current For emergency towing see If the airbag has inflated, see What insurance carrier, consider switching Roadside Assistance Program on Will You See after an Airbag to another insurance carrier. page 13-5. Inflates? on page 3-28. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (11,1) 6014813) - 2014 - crc - 10/22/13

Customer Information 13-11

Managing the Vehicle Damage If another party's insurance Each bulletin contains instructions Repair Process company is paying for the repairs, to assist in the diagnosis and you are not obligated to accept a service of the vehicle. In the event that the vehicle requires repair valuation based on that damage repairs, GM recommends insurance company's collision policy Owner Information that you take an active role in its repair limits, as you have no Owner publications are written repair. If you have a pre-determined contractual limits with that company. specifically for owners and intended repair facility of choice, take the In such cases, you can have control to provide basic operational vehicle there, or have it towed there. of the repair and parts choices as information about the vehicle. The Specify to the facility that any long as the cost stays within Owner Manual includes the required replacement collision parts reasonable limits. Maintenance Schedule for all be original equipment parts, either models. new Genuine GM parts or recycled original GM parts. Remember, Service Publications In-Portfolio: Includes a Portfolio, recycled parts will not be covered by Ordering Information Owner Manual, and Warranty the GM vehicle warranty. Manual. Service Manuals Insurance pays the bill for the repair, RETAIL SELL PRICE: but you must live with the repair. Service Manuals have the diagnosis $35.00 (U.S.) plus handling and Depending on your policy limits, and repair information on the shipping fees. your insurance company may engines, transmission, axle, suspension, brakes, electrical, Without Portfolio: Owner initially value the repair using Manual only. aftermarket parts. Discuss this with steering, body, etc. the repair professional, and insist on Service Bulletins RETAIL SELL PRICE: Genuine GM parts. Remember, $25.00 (U.S.) plus handling and if the vehicle is leased, you may be Service Bulletins give additional shipping fees. obligated to have the vehicle technical service information repaired with Genuine GM parts, needed to knowledgeably service even if your insurance coverage General Motors cars and trucks. does not pay the full cost. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (12,1) 6014813) - 2014 - crc - 10/22/13

13-12 Customer Information

Current and Past Models Reporting Safety However, NHTSA cannot Technical Service Bulletins and Defects become involved in individual Manuals are available for current problems between you, your dealer, or General Motors. and past model GM vehicles. Reporting Safety Defects ORDER TOLL FREE: to the United States To contact NHTSA, you may call 1-800-551-4123 Monday – Friday the Vehicle Safety Hotline 8:00 AM – 6:00 PM Eastern Time Government toll-free at 1-888-327-4236 For Credit Card Orders Only If you believe that your vehicle (TTY: 1-800-424-9153); go to (VISA-MasterCard-Discover), see has a defect which could cause http://www.safercar.gov; or Helm, Inc. at: www.helminc.com. a crash or could cause injury or write to: Or write to: death, you should immediately Administrator, NHTSA Helm, Incorporated inform the National Highway 1200 New Jersey Avenue, S.E. Attention: Customer Service Traffic Safety Administration Washington, D.C. 20590 (NHTSA) in addition to notifying 47911 Halyard Drive You can also obtain other General Motors. Plymouth, MI 48170 information about motor Prices are subject to change without If NHTSA receives similar vehicle safety from notice and without incurring complaints, it may open an http://www.safercar.gov. obligation. Allow ample time for investigation, and if it finds that delivery. a safety defect exists in a group All listed prices are quoted in U.S. of vehicles, it may order a recall funds. Make checks payable in U.S. and remedy campaign. funds. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (13,1) 6014813) - 2014 - crc - 10/22/13

Customer Information 13-13

Reporting Safety Defects Reporting Safety Defects Vehicle Data to the Canadian to General Motors Recording and Government In addition to notifying NHTSA (or Privacy If you live in Canada, and you Transport Canada) in a situation like believe that the vehicle has a safety this, please notify General Motors. The vehicle has a number of computers that record information defect, notify Transport Canada Call 1-800-521-7300, or write: immediately, and notify General about the vehicle’s performance and Buick Customer Assistance Center Motors of Canada Limited. Call how it is driven. For example, the P.O. Box 33136 Transport Canada at vehicle uses computer modules to Detroit , MI 48232-5136 1-800-333-0510 or write to: monitor and control engine and In Canada, call 1-800-263-3777 transmission performance, to Transport Canada (English) or 1-800-263-7854 monitor the conditions for airbag Road Safety Branch (French), or write: deployment and deploy them in a 80 rue Noel crash, and, if equipped, to provide Gatineau , QC J8Z 0A1 General Motors of Canada Limited antilock braking to help the driver Customer Care Centre, Mail Code: control the vehicle. These modules CA1-163-005 may store data to help the dealer 1908 Colonel Sam Drive technician service the vehicle. Oshawa , Ontario L1H 8P7 Some modules may also store data about how the vehicle is operated, such as rate of fuel consumption or average speed. These modules may retain personal preferences, such as radio presets, seat positions, and temperature settings. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (14,1) 6014813) - 2014 - crc - 10/22/13

13-14 Customer Information

Event Data Recorders These data can help provide a GM will not access this data or better understanding of the share it with others except: with the This vehicle is equipped with an circumstances in which crashes and consent of the vehicle owner or, (EDR). The injuries occur. NOTE: EDR data are if the vehicle is leased, with the main purpose of an EDR is to recorded by your vehicle only if a consent of the lessee; in response record, in certain crash or near non-trivial crash situation occurs; no to an official request by police or crash-like situations, such as an air data are recorded by the EDR under similar government office; as part of bag deployment or hitting a road normal driving conditions and no GM's defense of litigation through obstacle, data that will assist in personal data (e.g., name, gender, the discovery process; or, as understanding how a vehicle’s age, and crash location) are required by law. Data that GM systems performed. The EDR is recorded. However, other parties, collects or receives may also be designed to record data related to such as law enforcement, could used for GM research needs or may vehicle dynamics and safety combine the EDR data with the type be made available to others for systems for a short period of time, of personally identifying data research purposes, where a need is typically 30 seconds or less. The routinely acquired during a crash shown and the data is not tied to a EDR in this vehicle is designed to investigation. specific vehicle or vehicle owner. record such data as: To read data recorded by an EDR, . How various systems in your special equipment is required, and vehicle were operating; access to the vehicle or the EDR is . Whether or not the driver and needed. In addition to the vehicle passenger safety belts were manufacturer, other parties, such as buckled/fastened; law enforcement, that have the special equipment, can read the . How far (if at all) the driver was information if they have access to depressing the accelerator and/ the vehicle or the EDR. or brake pedal; and, . How fast the vehicle was traveling. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (15,1) 6014813) - 2014 - crc - 10/22/13

Customer Information 13-15

OnStar® Radio Frequency Radio Frequency If the vehicle is equipped with Identification (RFID) Statement ® OnStar and has an active RFID technology is used in some This vehicle has systems that subscription, additional data may be vehicles for functions such as tire operate on a radio frequency that collected through the OnStar pressure monitoring and ignition comply with Part 15 of the Federal system. This includes information system security, as well as in Communications Commission (FCC) about the vehicle’s operation; connection with conveniences such rules and with Industry Canada collisions involving the vehicle; the as Remote Keyless Entry (RKE) Standards RSS‐GEN/210/220/310. use of the vehicle and its features; transmitters for remote door locking/ and, in certain situations, the Operation is subject to the following unlocking and starting, and two conditions: location and approximate GPS in-vehicle transmitters for garage speed of the vehicle. Refer to the door openers. RFID technology in 1. The device may not cause OnStar Terms and Conditions and GM vehicles does not use or record harmful interference. Privacy Statement on the OnStar personal information or link with any website. 2. The device must accept any other GM system containing interference received, including personal information. interference that may cause Infotainment System undesired operation of the If the vehicle is equipped with a device. navigation system as part of the Changes or modifications to any of infotainment system, use of the these systems by other than an system may result in the storage of authorized service facility could void destinations, addresses, telephone authorization to use this equipment. numbers, and other trip information. See the infotainment manual for information on stored data and for deletion instructions. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (16,1) 6014813) - 2014 - crc - 10/22/13

13-16 Customer Information

2 NOTES Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

OnStar 14-1

OnStar OnStar Overview Press = to: . Make a call, end a call, or answer an incoming call. OnStar Overview OnStar Overview ...... 14-1 . Give OnStar Hands-Free Calling voice commands. OnStar Services . Give OnStar Turn-by-Turn Emergency ...... 14-2 Navigation voice commands. Security ...... 14-2 Requires the available Directions Navigation ...... 14-2 If equipped, this vehicle has a and Connections service plan. Connections ...... 14-3 comprehensive, in-vehicle system Vehicle Diagnostics ...... 14-5 that can connect to a live Advisor Press Q to connect to a live for Emergency, Security, Navigation, Advisor to: OnStar Additional Information Connection, and Diagnostic . OnStar Additional Services. Verify account information or Information ...... 14-5 update contact information. The OnStar system status light is . next to the OnStar buttons. If the Get driving directions. Requires status light is: the available Directions and Connections service plan. . Solid Green: System is ready. . Receive On-Demand . Flashing Green: On a call. Diagnostics for a check of the . Red: Indicates a problem. vehicle’s key operating systems. . Receive Roadside Assistance. Press Q or call 1-888-4-ONSTAR (1-888-466-7827) to speak to an Advisor. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

14-2 OnStar

Press the OnStar Emergency OnStar Services Navigation button > to get a priority OnStar navigation requires the connection to an Emergency Emergency Directions and Connections Advisor available 24/7 to: With Automatic Crash Response, service plan. . Get help for an emergency. the built-in system can automatically Press Q to receive directions or . Be a Good Samaritan or connect to help in most crashes, have them sent to the vehicle respond to an AMBER Alert. even if help cannot be requested. navigation screen, if equipped. . Get assistance in severe Press > to connect to an Destinations can also be forwarded weather or other crisis and Emergency Advisor. GPS to the vehicle from MapQuest.com. evacuation routes. technology is used to identify the The OnStar mapping database is vehicle location and can provide continuously updated. For coverage critical information to emergency maps, see www..com (U.S.) personnel. The Advisor is also or www.onstar.ca (Canada). trained to offer critical assistance in Turn-by-Turn Navigation emergency situations. 1. Press Q to connect to a live Security Advisor. OnStar provides services like Stolen 2. Request directions. Vehicle Assistance, Remote Ignition 3. Directions are downloaded to the Block, and Roadside Assistance, vehicle. if equipped. OnStar can unlock the vehicle doors remotely, if equipped 4. Follow the voice-guided with automatic door locks, and can commands. help police locate the vehicle if it is stolen. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

OnStar 14-3

Using Voice Commands 2. Say “Repeat.” System responds After the call ends, press the “Go” During a Planned Route with the last direction given, then button on the navigation screen to responds with “OnStar ready,” begin driving directions. Cancel Route then a tone. If directions are downloaded to the 1. Press =. System responds: Get My Destination navigation system, the route can “OnStar ready,” then a tone. Say = only be canceled through the “Cancel route.” System 1. Press . System responds: navigation system. “OnStar ready,” then a tone. responds: “Do you want to Destinations can also be cancel directions?” 2. Say “Get my destination.” downloaded on the go. For 2. Say “Yes.” System responds: System responds with the information about eNav, Destination “OK, request completed, thank address and the distance to the Download, and coverage maps see you, goodbye.” destination, then responds with www.onstar.com (U.S.) or “OnStar ready,” then a tone. www.onstar.ca (Canada). Route Preview Other Navigation Services 1. Press =. System responds: Available from OnStar Connections “OnStar ready,” then a tone. OnStar eNav: Allows subscribers OnStar Hands-Free Calling allows 2. Say “Route preview.” System to send destinations from calls to be made and received from responds with the next three MapQuest.com to their Turn-by-Turn the vehicle. The vehicle can also be maneuvers. Navigation or screen-based controlled through the OnStar RemoteLink® mobile app. For Repeat navigation system. When ready, the directions will be downloaded to the coverage maps, see 1. Press =. System responds: vehicle. www.onstar.com (U.S.) or www.onstar.ca (Canada). “OnStar ready,” then a tone. Destination Download: Press Q, then request the Advisor to download directions to the navigation system in the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

14-4 OnStar

OnStar Mobile App Calling 911 Emergency Store a Name Tag for Speed Dialing Download the OnStar RemoteLink 1. Press =. System responds: mobile app to select Apple®, “OnStar ready,” followed by 1. Press =. System responds: Android , and BlackBerry® devices ™ a tone. OnStar ready. to check vehicle fuel level, oil life, “ ” or tire pressure; to start the vehicle 2. Say “Call.” System responds: 2. Say “Store.” System responds: (if equipped) or unlock it; or to “Please say the name or number “Please say the number you connect to an OnStar Advisor. For to call.” would like to store.” OnStar RemoteLink information and 3. Say “911” without pausing. 3. Say the entire number without compatibility, see www.onstar.com System responds: “911.” pausing. System responds: (U.S.) or www.onstar.ca (Canada). 4. Say “Call.” System responds: “Please say the name tag.” Hands-Free Calling “OK, dialing 911.” 4. Pick a name tag. System responds: About to store . Does that sound OK?” “OnStar ready.” 1. Press =. System responds: 5. Say “Yes” or say “No” to try 2. Say Call. System responds: “ ” “OnStar ready.” again. System responds: “OK, Please say the name or number “ storing .” to call.” 2. Say “My number.” System responds: “Your OnStar 3. Say the entire number without Place a Call Using a Stored Hands-Free Calling number is,” Number pausing, including a “1” and the then says the number. area code. System responds: 1. Press =. System responds: “OK calling.” End a Call “OnStar ready.” = Press . System responds: “Call 2. Say “Call .” System ended.” responds: “OK, calling .” Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

OnStar 14-5

Verify Minutes and Expiration OnStar Additional How OnStar Service Works Press = and say “Minutes” then Information Automatic Crash Response, “Verify” to check how many minutes Emergency Services, Crisis Assist, remain and their expiration date. Transferring Service Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Q Vehicle Diagnostics Press to request account transfer Roadside Assistance, Turn-by-Turn eligibility information. The Advisor Navigation, and Hands-Free Calling OnStar Vehicle Diagnostics will can assist in canceling or removing are available on most vehicles. Not perform a vehicle check every account information. If OnStar all OnStar services are available month. It will check the engine, receives information that vehicle everywhere or on all vehicles. For transmission, antilock brakes, and ownership has changed, OnStar more information, a full description major vehicle systems. It also may send a voice message to the of OnStar services, system checks the tire pressures, if the vehicle, requesting updated account limitations, and OnStar terms and vehicle is equipped with the Tire information. conditions: Pressure Monitoring System. If an . Call 888-4-ONSTAR On-Demand Diagnostics check is Reactivation for Subsequent Owners (888-466-7827). needed between e-mails, press Q, . See www.onstar.com (U.S.). and an Advisor can run a check. Press Q and follow the prompts to speak to an Advisor as soon as . See www.onstar.ca (Canada). possible after acquiring the vehicle. . Call TTY 1-877-248-2080. The Advisor will update vehicle records and will explain the OnStar . Press Q to speak with an service offers and options available. Advisor. OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

14-6 OnStar

to function properly. These systems vehicle, damage to the vehicle in a system can provide in-vehicle may not operate if the battery is crash, or wireless phone network access to all of the OnStar services, discharged or disconnected. congestion or jamming. except Virtual Advisor and OnStar OnStar service cannot work unless See Radio Frequency Statement on Turn-by-Turn Navigation. your vehicle is in a place where page 13-15. OnStar.com (U.S.) or OnStar.ca OnStar has an agreement with a (Canada) wireless service provider for service Services for People with in that area, and the wireless Disabilities The website provides access to service provider has coverage, Advisors provide services to help account information, allows network capacity, reception, and subscribers with physical disabilities management of the OnStar technology compatible with OnStar and medical conditions. subscription, and viewing of videos service. Service involving location of each service. Get subscription information about the vehicle cannot Press Q for help with: plan pricing and sign up for OnStar Vehicle Diagnostics. Click on the work unless GPS signals are . Locating a gas station with an “My Account” tab on the home available, unobstructed, and attendant to pump gas. compatible with the OnStar page. The website navigation and hardware. OnStar service may not . Finding a hotel, restaurant, etc., services provided may vary by work if the OnStar equipment is not that meets needs. country. properly installed or it has not been . Providing directions to the OnStar Personal Identification properly maintained. If equipment or closest hospital or pharmacy in Number (PIN) software is added, connected, urgent situations. or modified, OnStar service may not A PIN is needed to access some of work. Other problems beyond the TTY Users the OnStar services, like Remote control of OnStar may prevent OnStar has the ability to Door Unlock and Stolen Vehicle service such as hills, tall buildings, communicate to the deaf, Assistance. You will be prompted to tunnels, weather, electrical system hard-of-hearing, or speech-impaired change the PIN the first time when design and architecture of the customers while in the vehicle. The speaking with an Advisor. To available dealer-installed TTY Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

OnStar 14-7

change the OnStar PIN, call OnStar Roadside Assistance and a route or may ask for a call back and provide the Advisor with the locksmith to help gain access to the after the vehicle is driven into an current number. vehicle. open area. Warranty Global Positioning Cellular and GPS Antennas OnStar equipment may be System (GPS) Avoid placing items over or near the warranted as part of the New . Obstruction of the GPS can antenna to prevent blocking cellular Vehicle Limited Warranty. The occur in a large city with tall and GPS signal reception. Cellular manufacturer of the vehicle buildings; in parking garages; reception is required for OnStar to furnishes detailed warranty around airports; in tunnels, send remote signals to the vehicle. information. underpasses, or parking garages; or in an area with very Unable to Connect to OnStar Languages dense trees. If GPS signals are Message The vehicle can be programmed to not available, the OnStar system If there is limited cellular coverage respond in multiple languages. should still operate to call or the cellular network has reached Press Q and ask an Advisor. OnStar. However, OnStar could maximum capacity, this message Advisors are available in English, have difficulty identifying the may come on. Press Q to try the Spanish and French. Available exact location. call again or try again after driving a languages may vary by country. . In emergency situations, OnStar few miles into another cellular area. Potential Issues can use the last stored GPS location to send to emergency Vehicle and Power Issues OnStar cannot perform Remote responders. OnStar services require a vehicle Door Unlock or Stolen Vehicle . A temporary loss of GPS can electrical system, wireless service, Assistance after the vehicle has cause loss of the ability to send and GPS satellite technologies to be been off continuously for five days. a Turn-by-Turn Navigation route. available and operating for features After five days, OnStar can contact The Advisor may give a verbal to function properly. These systems may not operate if the battery is discharged or disconnected. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

14-8 OnStar

Add-on Electrical Equipment OnStar - libcurl and unzip THE SOFTWARE IS PROVIDED AS IS, WITHOUT WARRANTY OF The OnStar system is integrated acknowledgments “ ” ANY KIND, EXPRESS OR into the electrical architecture of the Certain OnStar components include IMPLIED, INCLUDING BUT NOT vehicle. Do not add any electrical libcurl and unzip software. Below LIMITED TO THE WARRANTIES equipment. See Add-On Electrical are the notices and licenses OF MERCHANTABILITY, FITNESS Equipment on page 9-46. Added associated with this software: FOR A PARTICULAR PURPOSE electrical equipment may interfere AND NONINFRINGEMENT OF with the operation of the OnStar libcurl: THIRD PARTY RIGHTS. IN NO system and cause it to not operate. COPYRIGHT AND PERMISSION EVENT SHALL THE AUTHORS OR NOTICE Privacy COPYRIGHT HOLDERS BE Copyright (c) 1996 - 2010, Daniel LIABLE FOR ANY CLAIM, The complete OnStar Privacy Stenberg, . DAMAGES OR OTHER LIABILITY, Statement may be found at WHETHER IN AN ACTION OF All rights reserved. www.onstar.com (U.S.), CONTRACT, TORT OR or www.onstar.ca (Canada). Permission to use, copy, modify, OTHERWISE, ARISING FROM, Privacy-sensitive users of wireless and distribute this software for any OUT OF OR IN CONNECTION communications are cautioned that purpose with or without fee is WITH THE SOFTWARE OR THE the privacy of any information sent hereby granted, provided that the USE OR OTHER DEALINGS IN via wireless cellular communications above copyright notice and this THE SOFTWARE. cannot be assured. Third parties permission notice appear in all Except as contained in this notice, may unlawfully intercept or access copies. transmissions and private the name of a copyright holder shall communications without consent. not be used in or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

OnStar 14-9

unzip: Christian Spieler, Cosmin Truta, materials provided with the This is version 2005-Feb-10 of the Antoine Verheijen, Paul von Behren, distribution. The sole exception Info-ZIP copyright and license. The Rich Wales, Mike White to this condition is redistribution of a standard UnZipSFX binary definitive version of this document This software is provided “as is,” should be available at ftp:// without warranty of any kind, (including SFXWiz) as part of a ftp.info-zip.org/pub/infozip/ express or implied. In no event shall self-extracting archive; that is license.html indefinitely. Info-ZIP or its contributors be held permitted without inclusion of liable for any direct, indirect, this license, as long as the Copyright (c) 1990-2005 Info-ZIP. All normal SFX banner has not rights reserved. incidental, special or consequential damages arising out of the use of or been removed from the binary or For the purposes of this copyright inability to use this software. disabled. and license, “Info-ZIP” is defined as 3. Altered versions–including, but the following set of individuals: Permission is granted to anyone to use this software for any purpose, not limited to, ports to new Mark Adler, John Bush, Karl Davis, including commercial applications, operating systems, existing ports Harald Denker, Jean-Michel Dubois, and to alter it and redistribute it with new graphical interfaces, Jean-loup Gailly, Hunter Goatley, Ed freely, subject to the following and dynamic, shared, or static Gordon, Ian Gorman, Chris restrictions: library versions–must be plainly Herborth, Dirk Haase, Greg Hartwig, marked as such and must not be Robert Heath, Jonathan Hudson, 1. Redistributions of source code misrepresented as being the Paul Kienitz, David Kirschbaum, must retain the above copyright original source. Such altered Johnny Lee, Onno der Linden, notice, definition, disclaimer, and versions also must not be Igor Mandrichenko, Steve P. Miller, this list of conditions. misrepresented as being Sergio Monesi, Keith Owens, 2. Redistributions in binary form Info-ZIP releases–including, but George Petrov, Greg Roelofs, Kai (compiled executables) must not limited to, labeling of the Uwe Rommel, Steve Salisbury, reproduce the above copyright altered versions with the names Dave Smith, Steven M. Schweda, notice, definition, disclaimer, and “Info-ZIP” (or any variation this list of conditions in thereof, including, but not limited documentation and/or other to, different capitalizations), Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

14-10 OnStar

“Pocket UnZip,”“WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP URL(s). 4. Info-ZIP retains the right to use the names “Info-ZIP,”“Zip,” “UnZip,”“UnZipSFX,”“WiZ,” “Pocket UnZip,”“Pocket Zip,” and “MacZip” for its own source and binary releases. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (1,1) 6014813) - 2014 - crc - 10/22/13

INDEX i-1

A Airbag System (cont'd) Armrest What Will You See after an Front Seat ...... 3-8 About Driving the Vehicle ...... iv Airbag Inflates? ...... 3-28 Rear Seat ...... 3-14 Accessories and When Should an Airbag Assistance Program, Modifications ...... 10-2 Inflate? ...... 3-27 Roadside ...... 13-5 Accessory Power ...... 9-19 Where Are the Airbags? ...... 3-25 Automatic Add-On Electrical Airbags Door Locks ...... 2-8 Equipment ...... 9-46 Adding Equipment to the Headlamp System ...... 6-3 Additional Information Vehicle ...... 3-34 Transmission ...... 9-23 OnStar® ...... 14-5 Passenger Status Indicator . . . 5-11 Transmission Fluid ...... 10-10 Adjustments Readiness Light ...... 5-11 Automatic Transmission Lumbar, Front Seats ...... 3-4 Servicing Airbag-Equipped Manual Mode ...... 9-24 Air Cleaner/Filter, Engine . . . . . 10-11 Vehicles ...... 3-34 Shift Lock Control Air Filter, Passenger System Check ...... 3-23 Function Check ...... 10-21 Compartment ...... 8-6 Alarm Air Intake ...... 8-6 Vehicle Security ...... 2-11 Air Vents ...... 8-6 B Alert Airbag System Battery ...... 10-20 Side Blind Zone (SBZA) ...... 9-36 Check ...... 3-35 Jump Starting ...... 10-62 All-Wheel Drive ...... 9-25, 10-20 How Does an Airbag Power Protection ...... 6-6 Antilock Brake Restrain? ...... 3-28 Voltage and Charging System (ABS) ...... 9-26 Passenger Sensing Messages ...... 5-24 Warning Light ...... 5-16 System ...... 3-30 Blade Replacement, Wiper . . . 10-22 Appearance Care What Makes an Airbag Blind Spot Mirrors ...... 2-13 Exterior ...... 10-68 Inflate? ...... 3-28 Brake Interior ...... 10-72 System Warning Light ...... 5-15 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (2,1) 6014813) - 2014 - crc - 10/22/13

i-2 INDEX

Brakes ...... 10-17 Camera Child Restraints Antilock ...... 9-26 Rear Vision (RVC) ...... 9-38 Infants and Young Assist ...... 9-27 Canadian Vehicle Owners ...... iii Children ...... 3-38 Fluid ...... 10-18 Capacities and Lower Anchors and Parking ...... 9-27 Specifications ...... 12-2 Tethers for Children ...... 3-43 System Messages ...... 5-25 Carbon Monoxide Older Children ...... 3-36 Braking ...... 9-4 Engine Exhaust ...... 9-22 Securing ...... 3-49, 3-51 Break-In, New Vehicle ...... 9-14 Liftgate ...... 2-9 Systems ...... 3-40 Bulb Replacement ...... 10-27 Winter Driving ...... 9-8 Circuit Breakers ...... 10-28 Halogen Bulbs ...... 10-24 Cargo Cleaning Headlamp Aiming ...... 10-24 Cover ...... 4-3 Exterior Care ...... 10-68 Headlamps ...... 10-24 Management System ...... 4-3 Interior Care ...... 10-72 Headlamps, Front Turn Cautions, Danger, and Climate Control Systems ...... 8-1 Signal, and Parking Warnings ...... iv Air Conditioning ...... 8-1 Lamps ...... 10-24 Center Console Storage ...... 4-3 Dual Automatic ...... 8-3 License Plate Lamps ...... 10-26 Chains, Tire ...... 10-55 Heating ...... 8-1 Buying New Tires ...... 10-51 Charging System Light ...... 5-12 Clock ...... 5-5 Check Cluster, Instrument ...... 5-8 C Engine Light ...... 5-13 Collision Damage Repair ...... 13-9 Calibration ...... 5-4 Ignition Compact Spare Tire ...... 10-61 California Transmission Lock ...... 10-21 Compartments Perchlorate Materials Storage ...... 4-1 Requirements ...... 10-2 Compass ...... 5-4 Warning ...... 10-2 Connections OnStar® ...... 14-3 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (3,1) 6014813) - 2014 - crc - 10/22/13

INDEX i-3

Control Customer Information Drive Systems Traction and Electronic Service Publications All-Wheel Drive ...... 9-25, 10-20 Stability ...... 9-28 Ordering Information ...... 13-11 Driver Behavior ...... 9-2 Control of a Vehicle ...... 9-4 Customer Satisfaction Driver Information Convenience Net ...... 4-4 Procedure ...... 13-1 Center (DIC) ...... 5-21 Convex Mirrors ...... 2-13 Driving Coolant D Defensive ...... 9-3 Engine ...... 10-12 Damage Repair, Collision ...... 13-9 Drunk ...... 9-3 Engine Temperature Danger, Warnings, and Environment ...... 9-2 Gauge ...... 5-10 Cautions ...... iv For Better Fuel Economy . . . . .1-20 Cooling System ...... 10-12 Data Recorders, Event ...... 13-14 Highway Hypnosis ...... 9-7 Engine Messages ...... 5-25 Daytime Running Hill and Mountain Roads ...... 9-7 Courtesy Lamps ...... 6-5 Lamps (DRL) ...... 6-2 If the Vehicle is Stuck ...... 9-9 Courtesy Transportation Indicator Light ...... 5-20 Loss of Control ...... 9-5 Program ...... 13-7 Defensive Driving ...... 9-3 Off-Road Recovery ...... 9-5 Cover Distracted Driving ...... 9-2 Vehicle Load Limits ...... 9-10 Cargo ...... 4-3 Dome Lamps ...... 6-5 Wet Roads ...... 9-6 Cruise Control ...... 9-30 Door Winter ...... 9-8 Light ...... 5-21 Ajar Messages ...... 5-25 Driving the Vehicle ...... iv Cupholders ...... 4-2 Locks ...... 2-7 Dual Automatic Climate Customer Assistance ...... 13-4 Power Locks ...... 2-7 Control System ...... 8-3 Offices ...... 13-3 Drive Belt Routing, Engine . . . . . 12-4 Text Telephone (TTY) Users ...... 13-4 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (4,1) 6014813) - 2014 - crc - 10/22/13

i-4 INDEX

E Engine (cont'd) Floor Mats ...... 10-76 Exhaust ...... 9-22 Fluid Electrical Equipment, Heater ...... 9-18 Automatic Transmission . . . . 10-10 Add-On ...... 9-46 Oil Life System ...... 10-9 Brakes ...... 10-18 Electrical System Oil Messages ...... 5-25 Washer ...... 10-17 Engine Compartment Overheating ...... 10-15 Fog Lamps Fuse Block ...... 10-28 Power Messages ...... 5-26 Front ...... 6-4 Fuses and Circuit Pressure Light ...... 5-19 Folding Mirrors ...... 2-13 Breakers ...... 10-28 Running While Parked ...... 9-22 Folding Seatback ...... 3-9 Instrument Panel Fuse Starting ...... 9-17 Forward Collision Alert Block ...... 10-31 Entry Lighting ...... 6-6 (FCA) System ...... 9-32 Overload ...... 10-27 Event Data Recorders ...... 13-14 Front Fog Lamp Rear Compartment Fuse Exit Lighting ...... 6-6 Light ...... 5-20 Block ...... 10-34 Extender, Safety Belt ...... 3-22 Front Seat Armrest ...... 3-8 Emergency ® Exterior Lamp Controls ...... 6-1 Front Seats OnStar ...... 14-2 Adjustment ...... 3-3 Engine Heated ...... 3-8 Air Cleaner/Filter ...... 10-11 F Fuel ...... 9-42 Check and Service Engine Features Additives ...... 9-43 Soon Light ...... 5-13 Memory ...... 1-8 Economy Driving ...... 1-20 Compartment Overview ...... 10-6 Filter, Filling a Portable Fuel Coolant ...... 10-12 Engine Air Cleaner ...... 10-11 Container ...... 9-45 Coolant Temperature First Aid Kit ...... 4-5 Filling the Tank ...... 9-43 Gauge ...... 5-10 Flash-to-Pass ...... 6-2 Foreign Countries ...... 9-43 Cooling System ...... 10-12 Flashers, Hazard Warning ...... 6-3 Gasoline Specifications ...... 9-43 Cooling System Messages . . .5-25 Flat Tire ...... 10-56 Gauge ...... 5-9 Drive Belt Routing ...... 12-4 Changing ...... 10-57 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (5,1) 6014813) - 2014 - crc - 10/22/13

INDEX i-5

Fuel (cont'd) Gauges (cont'd) Headlamps (cont'd) Low Fuel Warning Light ...... 5-19 Tachometer ...... 5-9 Daytime Running Lamps Recommended ...... 9-42 Trip Odometer ...... 5-9 (DRL) Indicator Light ...... 5-20 System Messages ...... 5-26 Warning Lights and Flash-to-Pass ...... 6-2 Fuses Indicators ...... 5-7 High-Beam On Light ...... 5-20 Engine Compartment General Information High/Low Beam Changer ...... 6-2 Fuse Block ...... 10-28 Service and Maintenance . . . . . 11-1 Lamps On Reminder ...... 5-20 Fuses and Circuit Towing ...... 9-45 Heated Breakers ...... 10-28 Vehicle Care ...... 10-2 Steering Wheel ...... 5-2 Instrument Panel Fuse GM Mobility Reimbursement Heated Front Seats ...... 3-8 Block ...... 10-31 Program ...... 13-5 Heated Mirrors ...... 2-13 Rear Compartment Fuse Heater Block ...... 10-34 H Engine ...... 9-18 Halogen Bulbs ...... 10-24 Heating and Air Conditioning . . . 8-1 G Hazard Warning Flashers ...... 6-3 High-Beam On Light ...... 5-20 Gasoline Head Restraints ...... 3-2 Highway Hypnosis ...... 9-7 Specifications ...... 9-43 Headlamps Hill and Mountain Roads ...... 9-7 Gauges Aiming ...... 10-24 Hood ...... 10-4 Engine Coolant Automatic ...... 6-3 Horn ...... 5-2 Temperature ...... 5-10 Bulb Replacement ...... 10-24 How to Wear Safety Belts Fuel ...... 5-9 Daytime Running Properly ...... 3-16 Odometer ...... 5-9 Lamps (DRL) ...... 6-2 Speedometer ...... 5-9 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (6,1) 6014813) - 2014 - crc - 10/22/13

i-6 INDEX

I K Lap-Shoulder Belt ...... 3-17 LATCH System Ignition Positions ...... 9-14 Keyless Entry Replacing Parts after a Ignition Transmission Lock Remote (RKE) System ...... 2-3 Crash ...... 3-49 Check ...... 10-21 Keys ...... 2-1 LATCH, Lower Anchors and Immobilizer ...... 2-12 Tethers for Children ...... 3-43 Light ...... 5-19 L Liftgate Indicator Labeling, Tire Sidewall ...... 10-37 Carbon Monoxide ...... 2-9 Vehicle Ahead ...... 5-17 Lamps Lighting Infants and Young Children, Courtesy ...... 6-5 Entry ...... 6-6 Restraints ...... 3-38 Daytime Running (DRL) ...... 6-2 Exit ...... 6-6 Infotainment ...... 7-1 Dome ...... 6-5 Illumination Control ...... 6-5 Infotainment System ...... 13-15 Exterior Controls ...... 6-1 Lights Instrument Cluster ...... 5-8 Front Fog ...... 6-4 Airbag Readiness ...... 5-11 Instrument Panel Headlamps, Front Turn Antilock Brake System Storage Area ...... 4-1 Signal, and Parking (ABS) Warning ...... 5-16 Interior Rearview Mirrors ...... 2-15 Lamps ...... 10-24 Brake System Warning ...... 5-15 Introduction ...... iii License Plate ...... 10-26 Charging System ...... 5-12 Malfunction Indicator ...... 5-13 Cruise Control ...... 5-21 J On Reminder ...... 5-20 Daytime Running Jump Starting ...... 10-62 Reading ...... 6-6 Lamps (DRL) ...... 5-20 Lane Departure Engine Oil Pressure ...... 5-19 Warning (LDW) ...... 9-40 Flash-to-Pass ...... 6-2 Lane Departure Warning Front Fog Lamp ...... 5-20 Light ...... 5-17 High-Beam On ...... 5-20 High/Low Beam Changer ...... 6-2 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (7,1) 6014813) - 2014 - crc - 10/22/13

INDEX i-7

Lights (cont'd) M Mirrors Immobilizer ...... 5-19 Automatic Dimming Maintenance Lane Departure Warning ...... 5-17 Rearview ...... 2-15 Records ...... 11-13 Low Fuel Warning ...... 5-19 Blind Spot ...... 2-13 Maintenance Schedule Safety Belt Reminders ...... 5-10 Convex ...... 2-13 Recommended Fluids StabiliTrak® OFF ...... 5-17 Folding ...... 2-13 and Lubricants ...... 11-11 Tire Pressure ...... 5-18 Heated ...... 2-13 Malfunction Indicator Lamp . . . . 5-13 Traction Control System Manual Rearview ...... 2-15 Manual Mode ...... 9-24 (TCS)/StabiliTrak® ...... 5-18 Power ...... 2-13 Memory Features ...... 1-8 Traction Off ...... 5-17 Tilt in Reverse ...... 2-15 Memory Seats ...... 3-6 Warning, Power Steering . . . . .5-16 Mirrors, Interior Rearview ...... 2-15 Messages Locks Monitor System, Tire Battery Voltage and Automatic Door ...... 2-8 Pressure ...... 10-44 Charging ...... 5-24 Door ...... 2-7 Brake System ...... 5-25 Power Door ...... 2-7 Door Ajar ...... 5-25 N Safety ...... 2-8, 2-9 Engine Cooling System ...... 5-25 Navigation Loss of Control ...... 9-5 ® Engine Oil ...... 5-25 OnStar ...... 14-2 Low Fuel Warning Light ...... 5-19 Engine Power ...... 5-26 Net, Convenience ...... 4-4 Lower Anchors and Tethers Fuel System ...... 5-26 New Vehicle Break-In ...... 9-14 for Children (LATCH Object Detection System . . . . .5-26 System) ...... 3-43 Ride Control System ...... 5-28 Lumbar Adjustment ...... 3-4 O Tire ...... 5-28 Front Seats ...... 3-4 Object Detection System Transmission ...... 5-29 Messages ...... 5-26 Vehicle ...... 5-24 Odometer ...... 5-9 Trip ...... 5-9 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (8,1) 6014813) - 2014 - crc - 10/22/13

i-8 INDEX

Off-Road P Power (cont'd) Recovery ...... 9-5 Retained Accessory (RAP) . . .9-19 Park Oil Seat Adjustment ...... 3-4 Shifting Into ...... 9-19 Engine ...... 10-7 Windows ...... 2-16 Shifting Out of ...... 9-20 Engine Oil Life System ...... 10-9 Power Steering Warning Parking Messages ...... 5-25 Lights ...... 5-16 Brake ...... 9-27 Pressure Light ...... 5-19 Pregnancy, Using Safety Brake and P (Park) Older Children, Restraints . . . . . 3-36 Belts ...... 3-21 Mechanism Check ...... 10-21 Online Owner Center ...... 13-4 Privacy Over Things That Burn ...... 9-21 OnStar® Radio Frequency Parking Assist System, In Brief ...... 1-20 Identification (RFID) ...... 13-15 Ultrasonic ...... 9-34 OnStar® Additional Program Passenger Airbag Status Information ...... 14-5 Courtesy Transportation ...... 13-7 Indicator ...... 5-11 OnStar® Connections ...... 14-3 Proposition 65 Warning, Passenger Compartment Air OnStar® Emergency ...... 14-2 California ...... 10-2 Filter ...... 8-6 OnStar® Navigation ...... 14-2 Passenger Sensing System . . . 3-30 OnStar® Overview ...... 14-1 Perchlorate Materials R OnStar® Security ...... 14-2 Requirements, California . . . . . 10-2 Radio Frequency OnStar® Vehicle Personalization Identification (RFID) ...... 13-15 Diagnostics ...... 14-5 Vehicle ...... 5-29 Statement ...... 13-15 Ordering Power Reading Lamps ...... 6-6 Service Publications ...... 13-11 Door Locks ...... 2-7 Rear Seat Armrest ...... 3-14 Outlets Mirrors ...... 2-13 Rear Seats ...... 3-10 Power ...... 5-5 Outlets ...... 5-5 Rear Vision Camera (RVC) . . . . 9-38 Overheating, Engine ...... 10-15 Protection, Battery ...... 6-6 Rear Window Washer/Wiper . . . . 5-4 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (9,1) 6014813) - 2014 - crc - 10/22/13

INDEX i-9

Rearview Mirrors ...... 2-15 Reporting Safety Defects S Automatic Dimming ...... 2-15 Canadian Government ...... 13-13 Safety Belts ...... 3-14 Reclining Seatbacks ...... 3-5 General Motors ...... 13-13 Care ...... 3-22 Recommended U.S. Government ...... 13-12 Extender ...... 3-22 Fuel ...... 9-42 Restraints How to Wear Safety Belts Recommended Fluids and Where to Put ...... 3-42 Properly ...... 3-16 Lubricants ...... 11-11 Retained Accessory Lap-Shoulder Belt ...... 3-17 Records Power (RAP) ...... 9-19 Reminders ...... 5-10 Maintenance ...... 11-13 Reverse Tilt Mirrors ...... 2-15 Replacing after a Crash ...... 3-22 Recreational Vehicle Ride Control Systems Use During Pregnancy ...... 3-21 Towing ...... 10-65 Messages ...... 5-28 Safety Defects Reporting Reimbursement Program, Roads Canadian Government ...... 13-13 GM Mobility ...... 13-5 Driving, Wet ...... 9-6 General Motors ...... 13-13 Remote Keyless Entry Roadside Assistance U.S. Government ...... 13-12 (RKE) System ...... 2-2, 2-3 Program ...... 13-5 Safety Locks ...... 2-8, 2-9 Remote Vehicle Start ...... 2-5 Roof Safety System Check ...... 3-22 Replacement Bulbs ...... 10-27 Sunroof ...... 2-18 Scheduling Appointments ...... 13-7 Replacement Parts Roof Rack System ...... 4-5 Seats Airbags ...... 3-35 Rotation, Tires ...... 10-49 Adjustment, Front ...... 3-3 Routing, Engine Drive Belt . . . . . 12-4 Maintenance ...... 11-12 Folding Seatback ...... 3-9 Replacing Airbag System ...... 3-35 Running the Vehicle While Head Restraints ...... 3-2 Replacing LATCH System Parked ...... 9-22 Heated Front ...... 3-8 Parts after a Crash ...... 3-49 Lumbar Adjustment, Front . . . . . 3-4 Replacing Safety Belt Memory ...... 3-6 System Parts after a Crash . . . 3-22 Power Adjustment, Front ...... 3-4 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (10,1) 6014813) - 2014 - crc - 10/22/13

i-10 INDEX

Seats (cont'd) Shifting Storage Areas (cont'd) Rear ...... 3-10 Into Park ...... 9-19 Convenience Net ...... 4-4 Reclining Seatbacks ...... 3-5 Out of Park ...... 9-20 Instrument Panel ...... 4-1 Underseat Storage ...... 4-2 Side Blind Zone Roof Rack System ...... 4-5 Securing Child Alert (SBZA) ...... 9-36 Sunglasses ...... 4-2 Restraints ...... 3-49, 3-51 Signals, Turn and Underseat ...... 4-2 Security Lane-Change ...... 6-4 Storage Compartments ...... 4-1 OnStar® ...... 14-2 Spare Tire Stuck Vehicle ...... 9-9 Vehicle ...... 2-11 Compact ...... 10-61 Sun Visors ...... 2-18 Vehicle Alarm ...... 2-11 Specifications and Sunglass Storage ...... 4-2 Service Capacities ...... 12-2 Sunroof ...... 2-18 Accessories and Speedometer ...... 5-9 Symbols ...... iv Modifications ...... 10-2 StabiliTrak System Doing Your Own Work ...... 10-3 OFF Light ...... 5-17 Forward Collision Engine Soon Light ...... 5-13 Start Vehicle, Remote ...... 2-5 Alert (FCA) ...... 9-32 Maintenance Records ...... 11-13 Starter Switch Check ...... 10-20 Infotainment ...... 7-1, 13-15 Maintenance, General Starting the Engine ...... 9-17 Roof Rack ...... 4-5 Information ...... 11-1 Steering ...... 9-4 Parts Identification Label . . . . .12-1 Heated Wheel ...... 5-2 T Publications Ordering Power, Warning Lights ...... 5-16 Tachometer ...... 5-9 Information ...... 13-11 Wheel Adjustment ...... 5-2 Text Telephone (TTY) Users . . . 13-4 Scheduling Appointments . . . . .13-7 Wheel Controls ...... 5-2 Theft-Deterrent Systems ...... 2-12 Servicing the Airbag ...... 3-34 Storage Areas Immobilizer ...... 2-12 Shift Lock Control Function Cargo Cover ...... 4-3 Time ...... 5-5 Check, Automatic Cargo Management System . . . 4-3 Transmission ...... 10-21 Center Console ...... 4-3 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (11,1) 6014813) - 2014 - crc - 10/22/13

INDEX i-11

Tires Tires (cont'd) U Buying New Tires ...... 10-51 When It Is Time for New Ultrasonic Parking Assist ...... 9-34 Chains ...... 10-55 Tires ...... 10-50 Underseat Storage ...... 4-2 Changing ...... 10-57 Winter ...... 10-37 Uniform Tire Quality Compact Spare ...... 10-61 Towing Grading ...... 10-53 Designations ...... 10-39 General Information ...... 9-45 Using This Manual ...... iii Different Size ...... 10-52 Recreational Vehicle ...... 10-65 If a Tire Goes Flat ...... 10-56 Vehicle ...... 10-65 Inflation Monitor System . . . . 10-45 Traction V Inspection ...... 10-48 Control System (TCS)/ Vehicle Messages ...... 5-28 StabiliTrak® Light ...... 5-18 Alarm System ...... 2-11 Pressure Light ...... 5-18 Off Light ...... 5-17 Canadian Owners ...... iii Pressure Monitor System . . . 10-44 Traction Control/Electronic Control ...... 9-4 Rotation ...... 10-49 Stability Control ...... 9-28 Design ...... 9-2 Sidewall Labeling ...... 10-37 Transmission Identification Terminology and Automatic ...... 9-23 Number (VIN) ...... 12-1 Definitions ...... 10-40 Fluid, Automatic ...... 10-10 Load Limits ...... 9-10 Uniform Tire Quality Messages ...... 5-29 Messages ...... 5-24 Grading ...... 10-53 Transportation Program, Personalization ...... 5-29 Wheel Alignment and Tire Courtesy ...... 13-7 Remote Start ...... 2-5 Balance ...... 10-54 Triangle, Warning ...... 4-4 Security ...... 2-11 Wheel Replacement ...... 10-54 Trip Odometer ...... 5-9 Towing ...... 10-65 Turn and Lane-Change Vehicle Ahead Indicator ...... 5-17 Signals ...... 6-4 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- Black plate (12,1) 6014813) - 2014 - crc - 10/22/13

i-12 INDEX

Vehicle Care Wheels Tire Pressure ...... 10-43 Alignment and Tire Vehicle Diagnostics Balance ...... 10-54 OnStar® ...... 14-5 Different Size ...... 10-52 Ventilation, Air ...... 8-6 Replacement ...... 10-54 Visors ...... 2-18 When It Is Time for New Tires ...... 10-50 W Where to Put the Restraint . . . . 3-42 Warning Windows ...... 2-16 Brake System Light ...... 5-15 Power ...... 2-16 Lane Departure (LDW) ...... 9-40 Windshield Warning Lights, Gauges, and Wiper/Washer ...... 5-2 Indicators ...... 5-7 Winter Warning Triangle ...... 4-4 Driving ...... 9-8 Warnings ...... iv Winter Tires ...... 10-37 Cautions and Danger ...... iv Wiper Blade Replacement . . . . 10-22 Hazard Flashers ...... 6-3 Wipers Washer Fluid ...... 10-17 Rear Washer ...... 5-4