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ok- fo- ikaMs o-ea-laj{kk vf/kdkjh e/; jsy] ukxiqj V. V. Pande Sr. DSO, C. Railway, Nagpur INTRODUCTION Railways, with a well equipped set up of ARTs and ARMEs are capable of carrying out rescue and relief operations in case of a Railway accident. But in case of a major Railway accident involving heavy casualties, resources available with railways fall short for quick, efficient rescue, relief and restoration operations. In such cases resources available with non-railway Govt./Private Organizations are required to be mobilized to help Railways. High level of efficiency can be achieved in rescue, relief and restoration operations only if all the resources. (both Railways & non-Railway) are kept in good fettle and are readily available. Details of the resources, their locations, contact numbers of the concerned authorities, and other details have been compiled and are available in this Divisional Disaster Management Plan in various Annexure. The Divisional Disaster Management Plan 2010 has been prepared with emphasis on preparing all Railway personnel to deal with disasters in ensuring following:- i) Save as many lives as possible by following ‘Golden Hour’ concept. ii) Extend mental support to the passengers in overcoming the state of shock and grief. iii) Expedite Rescue, relief and rehabilitation. iv) Protect Railway property and passengers belongings. v) Preserves clues and evidences which will help the investigation. vi) Quick restoration of traffic. vii) Post accident care of injured, non-injured passengers and their relatives. viii) Proper communication and media management. This Disaster Management Plan provides detailed information about:- i) Duties of all the Railway officials in rescue, relief and restoration operations, ii) Mobilization of men and material to the site of accident by quickest possible means, iii) Site Management, iv) Setting up of Helpline centers for passengers, relatives of passengers and public, v) Railway and non-railway resources, their locations, contact numbers of concerned authorities, vi) Prompt dissemination of information to media and public to avoid misunderstanding due to communication gap, vii) Setting up of Disaster Management Cells at Divisional & Zonal HQs for ensuring smooth flow of men and material to site and efficient rescue, relief & restoration work, viii) Technical know how to handle fire and other natural calamities such as Cyclones, Floods/Breaches, Earthquakes etc. Copies of this document are being given to all officers, supervisors, Divisional Control Office, ARTs, ARMEs, Divisional Training Institutes, stations and other railway establishments. Officers and staff are requested to kindly go through this document and acquaint themselves with the information and instructions contained in this document. The Safety Organization has tried to incorporate all aspects of Disaster Management in this document. Suggestions for further improvement in this document are welcome. I N D E X Page S.No. Topics Nos. 1 Foreword 2 Introduction 3 Essential Tenets of Successful Accident Management 1 4 Terms of Reference 2 Chapter 1 5 3-4 Disasters – An Introduction Chapter 2 6 5-6 Disaster Preparedness- Availability of Resources Chapter 3 7 7-10 DISASTER PREPAREDNESS – ARMEs/ARTs & 8 Procedural Order for ARMEs 11-13 Chapter 4 9 14 Sharing of Resources with State Government qnd Others Chapter 5 10 15-16 Disaster Response – Overview Chapter 6 11 17-24 Disaster Response – Instant Action Team Chapter 7 12 25-28 Disaster Response – First Responders Chapter 8 13 29-40 Disaster Response – Officers at Division Chapter 9 14 41-47 Disaster Response – Co-Ordination Centres Chapter 10 15 48-49 Disaster Response – Assistance from Adjoining Divisions/Zones Chapter 11 16 50-55 Site Management Plan – I Chapter 12 17 56-72 Site Management Plan – II Page S.No. Topics Nos. Chapter 13 18 73-79 Site Management Plan – III Chapter 14 19 80-83 Media Management Chapter 15 20 84-91 Fire and Other Accidents Chapter 16 21 92-96 Passenger Care Chapter 17 22 97-98 Training and Mock Drill Chapter 18 23 99-102 Check List for Officers and Supervisors (Do’s & Don’ts) Chapter 19 24 103 Videotaping of Serious Accident Annexure:- (I to XXVI) 104-180 Annexure -I 25 104 Format for Reporting of Accidents to the Railway Board Annexure –II 26 105 Proforma for Reporting Train Accident from Site Annexure –III 27 106 Proforma for Reporting Unmanned LC Accident Annexure –IV 28 Proforma for Maintaining Affected Passengers Information at 107 Accident Site Annexure –V 29 107 Nagpur Division – (Route – Wise) Annexure –VI Important Telephone Numbers of Railway Board’s and Zonal Railway 30 108 Officials for Reporting Accidents Page S.No. Topics Nos. 31 Annexure –VII 109 Emergency Contact Phone & Fax Numbers on C. Rly Annexure –VIII 32 110 Inmarsat Phones Annexure –IX 33 ART/ ARME/ MFDs of Adjacent Zones 111 List of Tunnels and Location of ARMEs/ARTs MFDs on Either Sides Annexure –X 34 112 Fire Brigade & Rly. Medical Facilities Annexure –XI 35 Important Telephone Nos. of Central Railway Headquarters' Office, 113 Mumbai CST and Nagpur Division Central Railway Annexure –XII 36 Contact Numbers of Divisional Officials of Central Railway, Nagpur, 114-115 Bhusawal, SEC Railway, Nagpur, Secunderabad Division (SC R.), Bhopal Division (WC R.) Annexure -XIII 37 116-117 Contact Numbers of Stations of Nagpur Division (Central Railway) Annexure -XIV 38 Concept of Controlling Station & The List of Nominated Controlling 118 Station Managers / Masters Annexure –XV 39 119-142 List of Civil Authorities Annexure –XVI 40 Telephone numbers of National Civil Defence college, National Fire 143 College, Military, Air Force,Territorial Army, Home Guards, IOC, BPC and HPC officials Annexure –XVII 41 Contact numbers of Road Cranes agencies, AIR, Doordarshan, 144 Electronic Media, News Agencies and News Papers. Annexure -XVIII 42 List of Social Service Organizations/NGO’s on Nagpur Division 145-146 Page S.No. Topics Nos. Annexure –XIX 43 147 List of Civil Defense Volunteer Annexure -XX 44 148 List of St. Jon Ambulance Annexure -XXI 45 149-150 List of Blood Banks Annexure-XXII 46 List of Hospitals and Memorandum of Understanding with Govt 151-169 Hospitals & NGOs Annexure –XXIII 47 170 List of Divisional officers required to go to site and remain at HQ Annexure –XXIV 48 List of Road Vehicles and Drivers along with contact numbers 171-174 available in Nagpur Division Annexure –XXV 49 175-177 Schedule of Powers for Disaster Management (SOPGEN 2007) Annexure –XXVI 50 178-180 List of sources of Tent, Chair, Diver (Gotakhor) on Nagpur Division. 51 Nagpur Division Road Map 181-229 52 Nagpur Division System Map for ARMEs/ARTs 230 Location Map of ARMEs/ARTs of Central And Adjoining 53 231 Railways 54 System Map of Central Railway 232 55 System Map of Nagpur Division 233 56 Siding Map of Nagpur Division 234 Note - 1. This is only a reference book/guide. Although great care has been taken to ensure accuracy, any error or omission may please be brought to the notice of Sr.DSO/NGP. 2. Any information regarding railways as well as civil department may change from time to time, viz., telephone/Mobile nos. list of Private Medical Practitioners etc. 3. In case of any doubt or for details, concerned manuals, rule books may be referred. 4. This compendium of instructions has been prepared for dealing with disaster, and not normal train accidents. **** vkink izca/ku ;kstuk ukxiqj eaMy Disaster Management Plan. NGP Divn. ESSENTIAL TENETS OF SUCCESSFUL ACCIDENT MANAGEMENT (Ref: Accident Management Guide, Sept‟89, Issued by Directorate of Safety, Rly.Bd.) 1. All Railwaymen, whether on duty or otherwise, should involve themselves in rescue and relief. 2. There should be utmost speed in rushing medical and other relief to the site of accident. 3. There should be utmost care, consideration and courtesy extended to the passengers involved in the accident. 4. Adequate and swift arrangements should be made for food, drinking water etc. to the affected passengers. 5. Employee responsibilities at the site should be clearly defined. This helps prevent confusion. 6. Quick transmission of information, particularly details of dead and injured, should be ensured. 7. Ensure proper preservation and care of the dead. 8. Ensure security of passengers‟ luggage. 9. Timely dissemination of information to passengers of evacuation arrangements to relieve panic and create re-assurance. 10. Ensure proper liaison with Civil Administration and Press. 11. Ensure that clues are preserved and restoration operations are well planned and swiftly executed. **** 1 vkink izca/ku ;kstuk ukxiqj eaMy Disaster Management Plan. NGP Divn. TERMS OF REFERENCE Railway Board‟s Safety Directorate vide their letter No. 2003/Safety-I/6/2 dated 29th September 2003 laid down the requirement of Zonal Railway‟s Disaster Management Plan as follows. 1. Disaster Management Plan – All Divisions and Zonal Railway Head quarters (including Metro Rail Corporation) must devise their Disaster Management Plan, if not already done taking into consideration the resources available with them, their neighbouring divisions/Zonal Railways, civil authorities, industrial units and armed force bases located in their territory. This would enable the Divisions/Zonal Railways to muster the entire local resources in case of a major disaster /natural calamity. Zonal Railways Disaster Management Plan should integrate all divisions and also to take into consideration adjacent Railway‟s framework. 2. Preparation of Disaster Management Plan – The Disaster Management Plan must interalia include who is responsible for what activities in detail). i) Preparation and implementation of disaster management plan is the responsibility of concerned General Manager/ Divisional Railway Manager. ii) Authority to order ART/ARME/Break down crane- Chief Mechanical Engineer/Chief Motive Power Engineer (Running & Loco)/Sr.Divisional Mechanical Engineer/ Divisional Mechanical Engineer, etc. iii) Senior most Railway officer at the site of the accident shall be the designated Site Manager. iv) Management of rescue operations – Primarily Mechanical and Medical departments.

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