DOCSLIB.ORG

Alberta Accommodation Outlook 2018 Alberta Hotel & Lodging Association

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Alberta Accommodation Outlook 2018 Alberta Hotel & Lodging Association ALBERTA ACCOMMODATION OUTLOOK 2018 ALBERTA HOTEL & LODGING ASSOCIATION APRIL 17, 2018 PRESENTATION OUTLINE Western Calgary & Investment Key National Alberta Questions Canada Edmonton Trends Takeaways AHLA | CBRE HOTELS’ OUTLOOK NATIONAL ECONOMIC & TRAVEL OUTLOOKS NATIONAL REAL GDP OUTLOOK 2018/19 $1.95 4.0% $1.90 $1.91 3.0% $1.88 $1.85 $1.84 $1.80 2.0% $1.79 $1.75 $1.76 1.0% Change % $1.74 $1.70 $1.70 0.0% $1.65 $1.66 Real GDP ($ Trillions) $1.63 $1.60 -1.0% $1.55 -2.0% $1.50 $1.45 -3.0% 2011 2012 2013 2014 2015 2016 2017 2018p 2019p % Change Source: Statistics Canada; Conference Board of Canada, Canadian Outlook Fall 2017; Scotiabank Group – Global Forecast Update January 2018; CIBC World Markets – Monthly FX Outlook, February 2018; RBC – Economic and Financial Market Outlook – 2017 Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK NATIONAL TRAVEL OUTLOOK Overnight Travel 2016E 2017F 2018P 2019P KEEP YOUR TABLE WITHIN THE GUIDES Business travel domestic 1.3% 2.2% 1.4% 1.4% Pleasure travel domestic 2.1% 3.1% 2.2% 2.0% Total domestic travel 1.9% 2.7% 1.8% 1.7% U.S. Travel 9.4% 4.0% 2.8% 2.3% Overseas travel 13.6% 10.4% 6.4% 5.7% Total Overnight Travel 3.7% 3.3% 2.2% 2.0% National accommodation demand growth 1.3%* 4.1%* 2.4% — Source: Canadian Tourism Research Institute, Conference Board of Canada, Fall 2017 *Actual results, Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK NATIONAL SUPPLY & DEMAND OUTLOOKS 2018 NATIONAL SUPPLY & DEMAND OUTLOOK National Occupancy 4.1% 2016 Actual 64% 2017 Actual 66% 2.4% 1.7% 1.3% 2018 Projection 66% 1.2% 1.1% 2016 2017 2018p 2016 2017 2018p Supply Demand Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK NATIONAL ADR, REVPAR & BOTTOM LINE OUTLOOK 2015 ∆ 2016 ∆ 2017 ∆ 2018P ∆ ADR Growth RevPAR Growth Occupancy — 0 pts 2 pts 0 pts 2016 Actual 64% 2.9%64% 2016 Actual66% 3.0%66% ADR 2017 Actual$144 — 4.8%$148 2.9%2017 Actual$155 4.8% 8.0%$161 4.0% 2018 Forecast 4.0% 2018 Forecast 4.7% RevPAR $91 — $94 3.0% $102 8.0% $107 4.7% Adjusted Net 8.2% Operating 15.9% Income/ 3.9% Available Room ($000’s) $12.3 $14.3 $15.4 2016 2017 2018p Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK WESTERN CANADA OUTLOOKS WESTERN CANADA SUPPLY & DEMAND OUTLOOK Supply & Demand Growth Western Canada Occupancy 2016 Actual 60% 4.6% 2017 Actual 62% 2.4% 2.0% 2018 Projection 63% 1.7% 1.0% 2016 2017 2018p 2016 2017 2018p -1.5% Supply Demand Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK CANADIAN NATIONAL AND REGIONAL MARKET OUTLOOKS 2018 Region 2014 Actual 2015 Actual 2016 Actual 2017 Actual Forecast Western Canada Occ 65% 62% 60% 62% 63% ADR $143 $148 $150 $155 $160 RevPAR $93 $92 $90 $96 $100 Central Canada Occ 64% 66% 68% 70% 70% ADR $134 $142 $149 $158 $165 RevPAR $87 $93 $101 $110 $115 Atlantic Canada Occ 58% 59% 61% 63% 63% ADR $123 $127 $129 $135 $140 RevPAR $72 $75 $79 $86 $88 National Occ 64% 64% 64% 66% 66% ADR $138 $144 $148 $155 $161 RevPAR $88 $91 $94 $102 $107 Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK WESTERN CANADA ADR, REVPAR & BOTTOM LINE OUTLOOK 2015 ∆ 2016 ∆ 2017 ∆ 2018P ∆ ADR Growth RevPAR Growth Occupancy 62% — 60% -2 pts 62% 2 pts 63% 1 pt 2016 Actual 1.3% 2016 Actual (2.1%) ADR 2017 Actual$148 — 3.2%$150 1.3%2017 Actual$155 3.2% 6.1%$160 3.3% 2018 Forecast 3.3% 2018 Forecast 4.7% RevPAR $92 — $90 (2.1%) $96 6.1% $100 4.7% Adjusted Net 7.1% Operating Income/ 9.8% Available Room -7.2% ($000’s) $13.7 $15.0 $16.1 2016 2017 2018p Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK ALBERTA ECONOMIC & TOURISM OUTLOOKS ALBERTA TOURISM INDICATORS 2017 AIRPORT PASSENGER VOLUMES NATIONAL PARKS ATTENDANCE* • Calgary (YYC) 3.8% • Banff 3.0% • Edmonton (YEG) 5.0% • Jasper -1.6% • Waterton Lakes 7.3%** FOOD SERVICES & DRINKING HISTORIC SITES & MUSEUM PLACES RECEIPTS VISITS • 2.4% • 3.8% *Excludes Group Tours as per Parks Canada definition ** Waterton Lakes National Park was closed to the public from September 8-20, 2017 due to a wildfire. Source: Alberta Tourism Market Monitor, Alberta Culture and Tourism AHLA | CBRE HOTELS’ OUTLOOK ALBERTA 2017-19 GDP GROWTH PROJECTIONS 2017 2018 2019 Estimate Forecast Forecast ATB Financial 3.9% 2.8% 2.2% Scotiabank Group 3.0% 2.8% 1.9% RBC Economics 4.2% 2.2% 2.0% Conference Board of 6.7% 2.1% 1.6% Canada Source: ATB Financial – Alberta Economic Outlook – February 2018 Scotiabank Group, Global Economics Forecast Tables, March 6, 2018 RBC Economic and Financial Provincial Outlook – Alberta – March 2018 Conference Board of Canada, Provincial Outlook Winter (February) 2018 AHLA | CBRE HOTELS’ OUTLOOK 2018 Source: Scotiabank Group, Global Forecast Update, March 6, 6, 2018 March Update, Forecast Global Group, Scotiabank Source: Real GDP NL 2018f 0.5% - 19F 19F REAL GDP GROWTH BY PROVINCE 2019f 1.0% 2018f 1.6% PE 2019f 1.2% NS 2018f 1.2% 2019f 0.9% NB 2018f 1.0% 2019f 0.7% QC 2018f 2.1% 2019f 1.6% ON 2018f 2.3% 2019f 1.9% 2018f 2.2% MB 2019f 1.8% SK 2018f 2.2% 2019f 1.9% AB 2019f 1.9% 2019f 2.4% 2018f AHLA 2018f 2.8% National | CBRE 2019f 2.1% HOTELS’ OUTLOOK BC 2018f 2.6% 2019f 2.0% ALBERTA TRAVEL OUTLOOK 2017 2018 2019 Overnight Travel Estimate Forecast Forecast Business Travel Overnight 2.6% 1.3% 1.3% Domestic Pleasure Travel Overnight 3.9% 2.3% 1.9% Domestic U.S. Overnight Travel 4.9% 3.3% 2.8% Overseas Overnight Travel 9.1% 5.9% 5.3% Total Overnight Travel 3.6% 2.3% 2.1% Source: Canadian Tourism Research Institute, Conference Board of Canada, Fall 2017 AHLA | CBRE HOTELS’ OUTLOOK KEY ECONOMIC/TOURISM FACTORS Oil and Gas Capital Investment – Pipeline/Rail Capacity Issues Oil Sands Conventional Low Natural Gas Business & Consumer Overnight Travel Growth Prices Confidence Inconsistencies Increases Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK WEST TEXAS INTERMEDIATE CRUDE OIL PRICES & HOTEL OCCUPANCY 1998-2018F $120 80% 70% $100 60% $80 50% $60 40% 30% $40 Occupancy Hotel 20% USD$ per Barrel $20 10% $0 0% 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018F Crude Oil Prices Alberta Hotel Occupancy Source: U.S. Energy Information Administration & CBRE Hotels’ Trends in the Hotel Industry AHLA | CBRE HOTELS’ OUTLOOK HENRY HUB NATURAL GAS PRICES & HOTEL OCCUPANCY 1998-2018F $10 80% $9 70% $8 60% $7 $6 50% $5 40% $4 30% $3 Occupancy Hotel 20% USD Btu $ per million $2 $1 10% $0 0% 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018F Natural Gas Prices Alberta Hotel Occupancy Source: U.S. Energy Information Administration & CBRE Hotels’ Trends in the Hotel Industry AHLA | CBRE HOTELS’ OUTLOOK ALBERTA SUPPLY & DEMAND OUTLOOKS 2018 ALBERTA TOP LINE 2017 PERFORMANCE 49% Occ $124 ADR $61 RevPAR Edmonton 57% Occ $130 ADR Red Deer $74 RevPAR Calgary Lethbridge 42% Occ $106 ADR $45 RevPAR Alberta Resorts 67% Occ $273 ADR Other Alberta North* $182 RevPAR Other Alberta South** 59% Occ $143 ADR $85 RevPAR Note: *Properties in Communities located On or North of Highway 16 **Properties in Communities located 51% Occ South of Highway 16 $110 ADR 43% Occ $57 RevPAR $115 ADR $50 RevPAR AHLA | CBRE HOTELS’ OUTLOOK ALBERTA HISTORIC “TOP LINE” RESULTS COMPARISON (YTD FEBRUARY) 2016 Jan-Feb 2017 Jan-Feb 2018 Jan-Feb Overall Occ 45% 45% 47% Alberta ADR $131 $127 $126 (excl.resorts) RevPAR $59 $57 $59 Red Deer Occ 36% 36% 36% ADR $111 $105 $108 RevPAR $40 $38 $40 Lethbridge Occ 42% 40% 42% ADR $109 $109 $111 RevPAR $46 $43 $47 Alberta Occ 48% 48% 49% Resorts ADR $189 $199 $210 RevPAR $91 $96 $103 Other Occ 36% 40% 44% Alberta ADR $127 $119 $121 RevPAR $46 $48 $54 Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK ACCOMMODATION SUPPLY 2,000 new rooms in 2018 Majority in Calgary/ Edmonton Modular Construction Developers still looking Project Financing? Source: CBRE Hotels AHLA | CBRE HOTELS’ OUTLOOK ALBERTA SUPPLY & DEMAND OUTLOOK Room Nights 18,000,000 2% 2% 1% 16,000,000 14,000,000 5% 3% 12,000,000 5% 10,000,000 -12% 8% 2% 8,000,000 -3% 4% 3% 6,000,000 4,000,000 2,000,000 0 -2,000,000 2016 2017 2018P 2016 2017 2018P Calgary/Edmonton Combined Other Alberta SupplySupply/Available Room Nights Dem…Demand Source: CBRE Hotels 25 CBRE HOTELS | 2017/2018 OUTLOOK “OTHER ALBERTA” MARKET – DUAL IMPACTS OF ECONOMIC DOWNTURN AND NEW SUPPLY (2014 TO 2018) “Other AB” Market “Other AB” Market Occupancy Supply vs. Demand Growth Supply Growth Demand Growth 10% 6% 7% 5% 70% 67% 5% 65% 0% 60% -5% 56% -10% 55% 51% 52% -15% 50% 48% -20% -17% -19% 45% -25% 40% -25% -30% 2014 2015 2016 2017 2018F 2014-2016 2014-2017 2014-2018 Market Occupancy Supply in Other Alberta (outside Calgary and Edmonton) increasing by 7% for 2014-2018 Demand dropping 17% over the same period (2014-2018) The impact on market occupancy is a 15 point decline, from 67% in 2014 to 52% for 2018 for the “Other Alberta” market.
Load more

Recommended publications
  • Coast Hotels Recognizes Excellence at Annual Conference Campus Tower Suite Hotel, a Non-Branded, Managed Property Wins Hotel of the Year for the First Time
    Coast Hotels Recognizes Excellence at Annual Conference Campus Tower Suite Hotel, a non-branded, managed property wins Hotel of the Year for the first time FOR IMMEDIATE RELEASE Vancouver, B.C. – January 31, 2020 – On January 13-16, 2020, Coast Hotels leaders gathered at the Coast Canmore Hotel & Conference Centre for its annual brand conference. Over 2.5 days attendees gained insights through educational sessions, socialized and forged relationships, gave back to the community with a sandwich-making session benefiting the Mustard Seed, and celebrated achievements of its ambassadors and properties. 2020 proved a momentous year because for the first time in Coast Hotels’ history, a managed, non- branded property won the prestigious Hotel of the Year award. Campus Tower Suite Hotel has been in the Coast Hotels portfolio since 2007, and under the leadership of General Manager, Steve White, has shown excellent results. “This award is something that the entire team at Campus Tower Suite Hotel earned together. We are all so proud of this great achievement and are humbled by the recognition” said White. Campus Tower Suites also won awards in the categories of Guest Service Delivery and Revenue Generation Index. Other award recipients include: General Manager of the Year – Freyda Stephens, Coast Wenatchee Center Hotel, Wenatchee, WA Leader of the Year – Robyn Warrener, Coast Sundance Lodge, Sun Peaks, BC Ambassador of the Year – Tuan Tran, Coast Edmonton Plaza Hotel by APA, Edmonton, AB Highest Net Promoter Score – Coast Anabelle Hotel, Burbank,
    [Show full text]
  • 2018 Hotel Brand Reputation Rankings: USA & Canada
    REPORT 2018 Hotel Brand Reputation Rankings: USA & Canada October 2018 INDEX Introduction 4 Methodology 6 The Importance of Brand Reputation 7 Key Data Points: All Chain Scales 8 Key Findings 9 Summary of Top Performers 10 ECONOMY BRANDS Overview 13 Top 25 Branded Economy Hotels 14 Economy Brand Ranking 15 Economy Brand Ranking by Improvement 16 Economy Brand Ranking by Service 17 Economy Brand Ranking by Value 18 Economy Brand Ranking by Rooms 19 Economy Brand Ranking by Cleanliness 20 Review Sources: Economy Brands 21 Country Indexes: Economy Brands 22 Response Rates: Economy Brands 22 Semantic Mentions: Economy Brands 23 MIDSCALE BRANDS Overview 24 Top 25 Branded Midscale Hotels 25 Midscale Brand Ranking 26 Midscale Brand Ranking by Improvement 27 Midscale Brand Ranking by Service 28 Midscale Brand Ranking by Value 29 Midscale Brand Ranking by Rooms 30 Midscale Brand Ranking by Cleanliness 31 Review Sources: Midscale Brands 32 Country Indexes: Midscale Brands 33 Response Rates: Midscale Brands 33 Semantic Mentions: Midscale Brands 34 UPPER MIDSCALE BRANDS Overview 35 Top 25 Branded Upper Midscale Hotels 36 Upper Midscale Brand Ranking 37 Upper Midscale Brand Ranking by Improvement 38 Upper Midscale Brand Ranking by Service 39 Upper Midscale Brand Ranking by Value 40 Upper Midscale Brand Ranking by Rooms 41 Upper Midscale Brand Ranking by Cleanliness 42 Review Sources: Upper Midscale Brands 43 Country Indexes: Upper Midscale Brands 44 Response Rates: Upper Midscale Brands 44 Semantic Mentions: Upper Midscale Brands 45 Index www.reviewpro.com
    [Show full text]
  • Delegate List Apr3.Xlsx
    Name Title Organization Full Name City Mrs. Sheran Hansen Leduc Mr. Ibrahim Aafi Chauffeur Acclaim Hotel Calgary Airport Calgary Mr. Sylvester Freeman Director Guest Experience Acclaim Hotel Calgary Airport Calgary Mr. Stewart Winterburn CHA General Manager Acclaim Hotel Calgary Airport Calgary Ms. Elaine Forman Housekeeper Manager Acclaim Hotel Calgary Airport Calgary Ms. Arminda Masa Housekeeping Supervisor Acclaim Hotel Calgary Airport Calgary Mr. John Veloso Housekeeping Supervisor Acclaim Hotel Calgary Airport Calgary Mr. Arafath Usman Ali Houseman Acclaim Hotel Calgary Airport Calgary Ms. Celia Koehler Human Resource Manager Acclaim Hotel Calgary Airport Calgary Rodolfo (Tony) Lacsina Room Attendant Acclaim Hotel Calgary Airport Calgary Ms. Perminder Singh Room Attendant Acclaim Hotel Calgary Airport Calgary Mrs. Manon Blouin Room Attendant Acclaim Hotel Calgary Airport Calgary Ms. Babiechona Hammond Senior Room Attendant Acclaim Hotel Calgary Airport Calgary Ms. Desiree Navarro Senior Room Attendant Acclaim Hotel Calgary Airport Calgary Mr. David Rim Owner Akai Motel Canmore Mrs. Jean Rim Akai Motel Canmore Hon Marguerite Trussler Chair Alberta Gaming & Liquor Commission St. Albert Mr. Bill Robinson Chief Executive Officer Alberta Gaming & Liquor Commission St. Albert Mr. Jim Hansen Director Alberta Gaming & Liquor Commission Leduc Mrs. Muriel Grimble Executive Director, Gaming Products & Services Alberta Gaming & Liquor Commission St. Albert Mr. Kent Verlik VP, Lottery & Gaming Alberta Gaming & Liquor Commission St. Albert Mr. Shane Loxterkamp VP, Social Responsibility/Licensing Alberta Gaming & Liquor Commission St. Albert Mr. Robert Feagan Executive Director Alberta Human Services Edmonton Ms. Sherry Maljan Partnerships Consultant Alberta Human Services Edmonton Ms. Crystal Zwicker Executive Housekeeper Alberta Place Suite Hotel Edmonton Ms. Tina Tobin General Manager Alberta Place Suite Hotel Edmonton Mr.
    [Show full text]
  • Travel Agents Special Travel Agents Special
    Travel agents special Travel agents special * PARTICIPATING HOTELS CANADA .00.00 The Coast Plaza Hotel & Conference Centre, Calgary, Alberta The Coast Edmonton Plaza Hotel, Edmonton, Alberta $$ The Coast Terrace Inn Edmonton South, Edmonton, Alberta The Coast Discovery Inn & Marina, Campbell River, B.C. Per night, The Coast Westerly Hotel, Courtenay, B.C. single or double The Coast Tsawwassen Inn, Delta, B.C. occupancy The Coast Canadian Inn, Kamloops, B.C. 5555 The Coast Capri Hotel, Kelowna, B.C. The Coast Bastion Inn, Nanaimo, B.C. The Coast Hospitality Inn, Port Alberni, B.C. The Coast Inn of the North, Prince George, B.C. In 2005 The Hillcrest Hotel, a Coast Resort, Revelstoke, B.C. The Coast Inn of the West, Terrace, B.C. Coast Hotels & Resorts would like to thank you The Coast Vancouver Airport Hotel, Vancouver, B.C. for the work you do in representing us. We invite you to stay at any participating Coast Hotel The Coast Plaza Hotel & Suites, Vancouver, B.C. at a special rate offered only to you as a valued The Coast Harbourside Hotel & Marina, Victoria, B.C. travel agency representative. For reservations call toll free: UNITED STATES The Coast International Inn, Anchorage, Alaska 1-800-663-1144 The Benson Hotel, a Coast Hotel, Portland, Oregon The Paramount Hotel, a Coast Hotel, Portland, Oregon Or book online and enter the booking code TA2005 at The Coast Bellevue Hotel, Bellevue, Washington www.coasthotels.com The Coast Gateway Hotel, Seattle, Washington Please access Coast Hotels HOD page. CHAIN CODE: WX The Coast Wenatchee Center Hotel, Wenatchee, Washington * Rate is subject to availability from November 1, 2004 to April 30, 2005.
    [Show full text]
  • The 2015 Who’S Who Market Almanac Lication Mail Product Sales Agreement #40063470 #40063470 Agreement Mail Product Sales Lication
    THE MAGAZINE FOR HOTEL EXECUTIVES/OCTOBER~NOVEMBER 2015 $20 THE 2015 WHO’S WHO MARKET ALMANAC LICATION MAIL PRODUCT SALES AGREEMENT #40063470 #40063470 AGREEMENT MAIL PRODUCT SALES LICATION PLUS THE WHO OWNS WHAT? PULL-OUT POSTER A DETAILED CHART DELINEATING THE OWNERSHIP STRUCTURE OF CANADA’S HOTEL INDUSTRY CANADIAN PUB CANADIAN hoteliermagazine.com STAYING AGILE IS CRITICAL. FORTUNATELY, OPENING MORE THAN , NEW* HOTELS HAS KEPT US IN SHAPE. In the past six years, Hilton Worldwide has opened more than , new hotels around the world, bringing us to more than , hotels in countries today.* In Canada, we have hotels open from coast to coast with a growing pipeline of over signed projects. Impressive growth, made possible by our ability to adapt to the w o r l d ’ s i n c r e a s i n g l y c o m p l e x b u s i n e s s e n v i r o n m e n t s . A s a r e s u l t , w e ’ v e d e v e l o p e d a w e a l t h o f e x p e r i e n c e c r e a t i n g and operating the most award winning portfolio of hotels in the industry. Not a bad workout for a year old. For development opportunities in Canada, please contact Tom Lorenzo, Vice President and Managing Director of Development + , [email protected], andJeff Cury, Senior Director of Development + , [email protected].
    [Show full text]
  • Introduction to Tourism and Hospitality in BC Introduction to Tourism and Hospitality in BC
    Introduction to Tourism and Hospitality in BC Introduction to Tourism and Hospitality in BC MORGAN WESTCOTT, EDITOR Geoffrey Bird, Peter Briscoe, Ray Freeman, Kelley Glazer, Keith Henry, Terry Hood, Heather Knowles, Micki McCartney, Donna Owens, Lynda Robinson, Eugene Thomlinson, Griff Tripp, Don Webster, Rebecca Wilson-Mah Unless otherwise noted within this book, this book is released under a Creative Commons Attribution 4.0 International license also known as a CC-BY license. This means you are free to copy, redistribute, modify, or adapt this book. Under this license, anyone who redistributes or modifies this textbook, in whole or in part, can do so for free providing they properly attribute the book as follows: Introduction to Tourism and Hospitality in BC by Morgan Westcott, Editor, © Capilano University and is used under a CC-BY 4.0 International license. Additionally, if you redistribute this textbook, in whole or in part in either a print or digital format, then you must retain on every physical and/or electronic page the following statement: Download this book for free at http://open.bccampus.ca For questions regarding this license, please contact [email protected]. To learn more about the B.C. Open Textbook project, visit http://open.bccampus.ca Cover image: This montage includes: Vancouver Island University (https://www.flickr.com/photos/83374808@N05/14169303681/); BC Ferries from Nanaimo (https://www.flickr.com/photos/83374808@N05/13986039017/); Capilano Universitys Team (https://www.flickr.com/ photos/83374808@N05/10594703525/), all by LinkBC (https://www.flickr.com/photos/83374808@N05/) and all used under a CC-BY 2.0 license (https://creativecommons.org/licenses/by/2.0/).
    [Show full text]
  • Coast Hotels Offers Deeply Discounted Room Rates to Healthcare Workers and First Responders a $59 Rate Is Available at All Open Coast Hotels in Canada
    Coast Hotels Offers Deeply Discounted Room Rates to Healthcare Workers and First Responders A $59 rate is available at all open Coast Hotels in Canada FOR IMMEDIATE RELEASE Vancouver, B.C. – April 17, 2020 – On April 6, 2020 Coast Hotels launched its Coast Cares™ program, in an effort to provide accredited healthcare workers and first responders with a place to get a well-deserved rest. “When we saw media stories about nurses and healthcare workers sleeping in their cars, we wanted to be part of the solution”, stated Kelli Steer, VP Hotel Operations. “While the hotel industry is also hurting during this crisis, we have empty rooms and we’re in a position to help.” Coast Hotels has locations across western Canada that are in close proximity to hospitals and care centres, yet far enough away from the sounds that might get in the way of recharge. If it is more convenient for a healthcare or frontline worker to stay in a hotel than to travel home, this special $59 rate, which includes parking at most locations, makes it much more affordable. Day rates and flexible check-in/check-out times are available. Wi-fi is always complimentary at Coast Hotels. Coast Cares is available for booking through May 30, 2020, for stays through May 31, 2020. While Coast Hotels has always had high standards for cleanliness, additional cleaning and hygiene protocols are in place at all Coast Hotels. These include increased frequency of cleaning key public spaces, wiping down frequently touched items such as elevator buttons and door handles, as well as completing comprehensive room cleaning and leaving additional time between guest room turnover.
    [Show full text]
  • Coast Hotels Selects Ideas' Automated Technology to Evolve Its
    Press Contact: Kim Dearborn [email protected] 909.455.4316 Coast Hotels Selects IDeaS’ Automated Technology to Evolve Its Revenue Strategy North American hotel chain chooses the industry’s leading revenue management solution to remove manual processes, provide greater connectivity and enhance overall efficiency Tweet This: @CoastHotels selects @IDeaS_RevOpt to enhance its revenue strategy and overall efficiency with IDeaS G3 RMS www.ideas.com/news MINNEAPOLIS—July 11, 2019—IDeaS announced today that after a thorough review of revenue management system (RMS) providers and products, Coast Hotels has selected them as its trusted technology partner and is implementing IDeaS G3 RMS at 20 of its Canadian properties. Coast Hotels’ selection process involved a full team of experienced end users who tested a range of RMS solutions, ultimately determining IDeaS provided the strongest solution to meet their needs. Coast Hotels offers a wide variety of hotel accommodations, with 4,559 total guest rooms in Canada and the United States. Having always operated in a manual, spreadsheet-reliant environment, the company recognized the competitive need to enhance its revenue management culture and practices with automated data analytics to drive optimal forecasts and pricing. • Driving smarter strategy – Advanced features in IDeaS G3 RMS such as Group Evaluation, What-If Analysis and Last Room Value enable the capture of the best revenue opportunities. This machine-learning-based automation allows Coast Hotels’ revenue team to focus on what they do best, analyze and strategize, rather than simply collecting and entering data. • Best-in-class client experience – It was important to Coast Hotels’ leadership that it not only choose a great product, but also gain a long-term, accountable partner.
    [Show full text]
  • BLEISURE P8 the AIRBNB How Your Hotel Guests Are Migraine P12 Mixing Business with Pleasure Rethinking ROOM SERVICE P26
    albertahospitality The Official Magazine of the Alberta Hotel and Lodging Association Betting Big on BLEISURE p8 THE AIRBNB How your hotel guests are Migraine p12 mixing business with pleasure Rethinking ROOM SERVICE p26 THE TECHNOLOGY PM40026059 Tsunami p20 Fall 2015 Give your towels and linens a Five-Star Finish while boosting production With Continental Laundry Systems, your hotel will • Extend linen life by reducing fiber loss Five-Star • Process more laundry per hour per employee h Finis • Reduce gas consumption and water usage • Provide a higher quality product to your guests Continental Laundry Systems can contribute to LEED® certification. CALL TODAY! 888-326-2222 • 780-468-3127 www.coronetequipment.com 8112-46 Street • Edmonton, AB T6B 2M8 albertahospitality this issue BETTING BIG ON BLEISURE In the past few years, hoteliers worldwide have seen an increase in a crossover 8 between business and leisure stays, what’s become known as bleisure. 7 Building Strength in Edmonton’s Core 12 The AirBNB Migraine - Short-Term Rentals Disrupt the Marketplace 16 Profile: Campus Tower Suite Hotel 19 Working Together to Improve Visitor in every issue Relationships 4 Chairman’s Report 20 The Technology Tsunami - Outfitting 6 President & CEO’s Message Your Hotel for Tomorrow 15 Alberta’s Treasures 18 HR Matters 26 Rethinking Room Service - Changing 25 Names in the News With the Times 29 What’s New? 30 AHLA’s Programs Cover photo courtesy of Travel Alberta CHAIRMAN’S REPORT Minimum Wage Increases by Steven Watters alberta hospitality In early June, the AHLA attended a minimum wage consultation with other employer groups.
    [Show full text]
  • First Name Last Name Designation Company Amy Adams Clearwater
    First Name Last Name Designation Company Amy Adams Clearwater Casino Resort Arian Adams Portland Spirit Therese Adams Elite Meetings International Joshua Adkins Robin Akkerman Willows Lodge Alan Alabastro Alabastro Photography Heidi Albertson Hilton Eugene and Conference Center Denise Allegra Tampa Marriott Waterside Hotel & Marina Mary Amsden Campbell's Resort Lisa Andersen Park Hyatt Aviara Resort, Golf Club & Spa Troy Anderson Seattle's Convention & Visitors Bureau Meilee Anderson Seattle Southside Visitor Services Darlene Anderson Team Casino Casey Anderson Heathman Lodge Amanda Anderson Oregon State University Conference Services Debora Anderson Ketchikan Visitors Bureau Jennifer Antos Bell Harbor International Conference Center Derek Argo CORT Event Furnishings Cathey Armillas PURA Marketing Kim Armour Blue Magnet Interactive Kavinda Arthenayake Oregon State University Conference Services Judith Ask Quinault Beach Resort and Casino Carole Astley CMP Travel Oregon Randi Axelsson Silver Reef Hotel Casino Spa Susan Bailey Hallmark Resort, Newport Elizabeth Bamber Group Health Linda Barsalou Silver Reef Hotel Casino Spa Carol Barstow Pacific States Marine Fisheries Commission Liz Baskin CMP Henry V Kristen Baxter Portland Spirit Linda Beecher Edward D. Hansen Conference Center Cyra Benedict RealTime Productions Vanessa Berning Seventh Mountain Resort Shanon Bernstine Microsoft Cindy Bingham Foster Pepper PLLC Christie Blake CMP Northwest GEM Sara Blayne CMP Microsoft Meeting Solutions Rhonda Bolling Ted Ferry Civic Center Linda Botts
    [Show full text]
  • Three-Year Strategic Plan
    Three-Year Strategic Plan 2016-2018 Table of Contents Executive Summary Pages 3, 4, 5 Environmental Scan Pages 6, 7, 8 TIABC SWOT Analysis Page 9 Vision, Mission, Core Values, Primary Goals Pages 10, 11, 12 Strategic Priorities Advocacy & Policy Development Pages 13, 14, 15 Communications Pages 16, 17 Membership Pages 18, 19 Operations / Financial Priorities Pages 20, 21 Timeline of Major Initiatives Page 22 Board of Directors & Staff Page 23 Members & Partners Pages 24, 25, 26 2 TIABC 3-year Strategic Plan Executive Summary With more than 19,000 businesses that employ some 270,000 people, the visitor economy in British Columbia generates over $14 billion in direct spending…making it one of the province’s top business sectors. Tourism in BC is a diverse, highly decentralized and fiercely competitive industry. It is described as an industry of industries to reflect this diversity. At its best, tourism celebrates BC’s natural and cultural treasures while supporting job and wealth creation in every region of the province across six product sectors - Accommodation, Transportation, Recreation and Entertainment, Travel Services, Food and Beverage, and Retail. It is dominated by small and medium-sized businesses…the vast majority of which has assets fixed in one location (e.g. hotels, attractions, restaurants, ski hills). Most operators are passionate about tourism and are willing to work hard to create a great industry. The inherent diversity and competitiveness of tourism does, however, bring its challenges. Of primary concern is the tendency toward fractured approaches to tourism development. Effort is required to pull the divergent components together into a cohesive, powerful economic force.
    [Show full text]
  • Coast Hotels Expands Presence on Vancouver Island Starting July 1, the Sandcastle Inn Becomes Coast Parksville Hotel for IMMEDIATE RELEASE Vancouver, B.C
    Coast Hotels Expands Presence on Vancouver Island Starting July 1, the Sandcastle Inn becomes Coast Parksville Hotel FOR IMMEDIATE RELEASE Vancouver, B.C. – June 30, 2020 – Coast Hotels announced today that it has entered into a franchise agreement to convert the Sandcastle Inn, Parksville, BC to a Coast Hotels property – Coast Parksville Hotel. The hotel will welcome guests under the Coast Hotels banner starting July 1, 2020. The 36‐room property, which underwent modernization, is ideally located in the beach-side community of Parksville. Guests to the property will enjoy a comfortable stay in the refurbished rooms as well as easy access to key Parksville attractions and amenities - within a couple of blocks. “We’re really excited about this partnership, and the direction we’re taking the property, working with Coast Hotels”, remarked Shakil Adam, President Evergreen Hotels. While we’ve always enjoyed strong summer occupancy, we’re looking forward to channeling the power of the Coast Hotels brand to grow our business success year-round. Coast Parksville Hotel is located at 374 Island Highway West – across the street from Paradise Mini Golf and Fun Park and two blocks from the beach. The perfect location for family-friendly travelers, the property also boasts pet-friendly rooms. “Core to the Coast Hotels brand is being what we call refreshingly local™, and Coast Parksville definitely fulfills on that promise. The property look and feel embraces the west coast colour palate, with its cedar accents. The ownership is invested in the Parksville community and on-property ambassadors are well versed on local businesses and services, encouraging guests to experience Parksville like a local”, noted Coast Hotels VP Hotel Development & Revenue Strategy, Mark Hope.
    [Show full text]