The 205Th Online/Remote Site Visit in the AUN-QA Programme Assessment at Can Tho University, Viet Nam 22-26 March 2021

The 205th Online/Remote Site Visit in the AUN-QA Programme Assessment at Can Tho University, Viet Nam 22-26 March 2021

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TABLE OF CONTENT

Part One Overview on Can Tho University Page 3 Messages from Can Tho University Rector Page 4 1.1. Overview Information Page 6 1.2. The Educational Objective Page 8 1.3. The Admission Policy Page 9 1.4. The Programme Policy Page 9 1.5. The Curriculum Policy Page 10 1.6. The Degrees Policy Page 11 1.7. The Quality Policy Page 11 Part Two The 205th AUN-QA Programme Assessment in Can Tho University Page 13 The AUN-QA Team Page 14 Can Tho University Quality and IT Management Team Page 18 The College of Information Communication and Technology Page 20 Software Engineering Team and Assessment Itinerary Page 22 Computer Network & Data Communication Team and Assessment Itinerary Page 27 The College of Engineering Technology Page 32 Mechatronics Engineering Team and Assessment Itinerary Page 34 The School of Education Page 39 Mathematics Teacher Education Team and Assessment Itinerary Page 41 Part Three Appendixes Page 47 The Key Milestones of Quality Management in Can Tho University Page 48 Photos of some Facilities in Campus II of Can Tho University Page 52 Agendas of the Opening and Closing Sessions Page 59 Live-streaming in Campus II of Can Tho University Page 61 PAGE 3

PART ONE

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New Year Messages from Can Tho University Rector

Dear Learners, Lecturers, and Colleagues,

On the occasion of the coming new year- the New Water Buffalo or Xin Chou Year, and on behalf of Can Tho University's Communist Party Committee, Board of Trustees, and Rectorate Board, I would like to cordially extend sincere best wishes to different generations of Can Tho University's employees, graduate students and undergraduate students.

The past year 2020 went by amidst the impact of the COVID-19, but the year has witnessed our great efforts in making achievements that meet or exceed the set targets in almost all the areas of our work and that extend the journey of development and contribution of Can Tho University over the past fifty five years to be a higher education institution of high quality and international level.

In the past year, Can Tho University implemented the revised and new study programs and made substantial changes in teaching contents and methods in order to improve the quality of teaching and learning.

The year 2020 marked further success of Can Tho University in the area of research and technology transfer. We carried out and completed many international collaborative research topics, many national, ministerial and institutional research projects, as well as many technology transfer agreements and programs.

We have actively boosted domestic and international partnership.

Our inclusive partnership with the provinces and cities in the Mekong Delta Region and enhanced partnership with many city and rural districts in the Mekong Delta Region and the partnership with some provinces in the Central and Central Highlands all have brought about substantial outcomes.

In particular, we have tried our best to implement efficiently the Can Tho University Improvement Project funded by the Japan's official development assistance (ODA) and the Technical Cooperation Project granted by the Japanese Government.

Continuous investment has been made in enhancing the infrastructures and facilities of Can Tho University; there has been ceaseless improvement in the quality of administrative work and services. PAGE 5

The University organization system has been operating effectively. The employees' income gets better and better. The solidarity and consensus of opinion among the employees for common development goals have been reinforced and brought into active play.

Recognizing the aforementioned achievements, the Minister of Education and Training has awarded emulation flags to 2 units and the Excellent Labor Collective titles to 18 units of Can Tho University.

Can Tho University has received the honorable JICA President Award which esteems the contribution of ours to the profession of human resource training and social development through international collaborative programs and projects.

In addition, there have been numerous awards and prizes from different levels presented to our individuals and units.

All those achievements have been made thanks to constant mental contribution and efforts by our individuals and units led by the University's Communist Party Committee, Board of Trustees, and Rectorate Board.

I would like to take this occasion to enthusiastically credit and appreciate our tireless efforts and considerable contributions.

We can take pride in being a part of Can Tho University thanks to the aforementioned outcomes. And this is the strong drive for us to step into the year 2021 and the coming years with strong and inclusive orientation for development.

In the atmosphere of delight and belief in further success, allow me to send best wishes of safety, good health, happiness, and prosperity to different generations of Can Tho University's teachers, employees, alumni and their family; and I wish all graduate and undergraduate students of Can Tho University outstanding progress and outcomes in education and training.

I would like to send Happy New Year best wishes for happiness to our teachers and employees who have been further studying and working overseas and therefore cannot enjoy the New Year family reunion. I have strong belief that you all will complete your mission and come back to join hands in further developing our Can Tho University.

With cordiality,

Professor Dr. Ha Thanh Toan Rector of Can Tho University

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1.1. Overview Information

 Located in the heart of the Mekong Delta (Figure 1) in Viet Nam  Established on March 31, 1966 and named as Can Tho Institute of Higher Learning (Vien Dai hoc Can Tho)  Early year education: sciences, law, social sciences, literature, teacher education, and agriculture  After 1975 renamed as Can Tho University (CTU)

Figure 1: Location of CTU in the Mekong Delta

 Currently a multi-disciplinary university and a national key university in Vietnam  offering 109 undergraduate programs, 48 master’s programs and 19 doctoral programs  (as of December 2020): home to 1,825 staff (1,080 of whom are academia), and 47,907 students (including 44,538 undergraduate students and 2,476 graduate students)  Campus I, Campus II (the major campus) and Campus III in Can Tho City urban area  Campus IV located about 40 kilometers away  The research-based campus located in Kon Tum Province in Northern Central Highlands of Viet Nam.

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The Logo of Can Tho University

A square tilted at an angle of 45 degrees that embraces another smaller square. The outer square bears the name of Can Tho University in Vietnamese – i.e. Đại học Cần Thơ. The inner square features the patterns, including a red flaming torch (representing the disciplines in education science), a yellow industrial gear (representing the disciplines in technology and engineering), yellow rice grains (representing the disciplines in agriculture), and the sketchy map of the Mekong River Delta of Viet Nam. The handle of the flaming torch rests on the location of Can Tho City in the Delta, where CTU is located.

One of the leading higher education institutions in Vietnam and recognized as one of the top universities in Asia-Pacific in training and research in 2022.

To operate our resources to be the leading national institution for education, research and technology transfer, making significant contributions to the development of high quality human resources, fostering the talents and the advancement of science and technology to cater for the regional and national socio-economic development. Can Tho University is the crucial driving force for the development of the Mekong Delta.

Can Tho University’s Core Values

Quality Consensus

Devotion Innovation

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Figure 2 presents the brief organizational structure of Can Tho University.

Figure 2: The organizational structure of CTU

1.2. The Educational Objective

“The training activities aim to provide high qualification human resource, enhance knowledge of common people, nurture and promote talented people; the research activities in science and technology aim to create knowledge and new products in serving the demands of social economic developments and assuring the national security and defense, and international integration. To train learners to grow comprehensively in terms of ethics, intelligence, health, and aesthetics; to possess knowledge, skills and professional responsibilities; to be able to seize advance in science and technology in relevance to the level of education; to possess competency for independent learning, creativity, and adaptability to the working environment; to exhibit the mindset of entrepreneurialism and the sense of serving people.”

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1.3. The Admission Policy

Can Tho University welcomes candidates for higher education programs from all over Vietnam and from neighboring countries as well. To fulfill the mission and reach the vision, CTU commits to producing graduates who possess profound and broad-ranging knowledge, practical skills, proper attitudes, ethical sense, physical health, and strong commitment to the well-being of the country and the world. For popular bachelor programs, CTU conducts the student admission through direct admission, the results of the upper secondary education graduation exam held annually, the consideration of the school reports. To register for the enrollment in a program, candidates must meet the prescribed minimum entry quality thresholds, including not scoring below 1.0 in any of the exam subjects. For advanced and high-quality bachelor programs, CTU recruits students among those who are admitted to the popular programs and wish to enroll in the advanced and high-quality programs. For master and doctoral programs, one admission phase is conducted in March and another in August each year. Detailed information on admission and entrance examination is included in the admission announcement about three months prior to the examination. Candidates for doctoral program must pass the dossier screening process (the dossier includes the research proposal essay, 02 letters of references, B1 level certificate or equivalent certificate for the prescribed foreign language). Candidates for master programs must pass the entrance examination with tests on the basic subject, the foundation subject and the foreign language (A2 level).

1.4. The Program Policy

The educational program reflects objectives of higher education stipulated in the Law of education of Vietnam, setting standards for knowledge, skills, scope and structure of the contents of higher education, methods and forms of training, ways of assessing and evaluating the training results for each subject, field, and profession, ensuring the demand of articulation with other educational programs and national and international recognition thanks to quality accreditation. Bachelor education generally takes place within four years of study for owners of upper secondary education diploma. Master education lasts within two years of study for owners of Bachelor’s degree. Doctoral education is conducted within four years of study for owners of Master’s degree. Joint programs with overseas institutions are conducted as agreed by CTU and the foreign programs in accordance with the regulations by the Vietnamese Ministry of Education and Training (MoET) and the foreign programs’ national competent authorities.

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1.5. The Curriculum Policy

All of the currently operating curricula in CTU refer to the curriculum framework stipulated by the MoET, which consists of 03 knowledge blocks, namely generic knowledge (accounting for approximately 30-35% of the credits), professional foundation knowledge (approximately 25-30% of the credits), and specialized knowledge (approximately 35-45% of the credits). There is also a rational balance between these blocks of knowledge, foreign languages and information technology. The curricula are built on and further develop the good traditions and national cultural identity; educate learners in acquiring political and moral qualities, endeavor to serve the community, professional knowledge and practical skills relevant to the educational levels, and physical health to meet the needs of sustainable development of the country and the world at large. The bachelor curricula guarantee students basic scientific knowledge and relatively complete professional knowledge, scientific working methodology and the ability to apply theory into professional activities. The master curricula ensure the supplementing and upgrading of students' knowledge obtained in bachelor education; enhance interdisciplinary knowledge and the capability of conducting professional activities and research in their fields of study. The doctoral curricula ensure the completion and upgrading of candidates' basic scientific knowledge; provide in-depth understanding in specialized knowledge; and develop the capacity of conducting independent research and being creative in doctoral degree awardees’ professional activities. The methods of bachelor education pay attention to the advancement of self- consciousness in study, of ability for self-study, self-taught, developing creative thinking, drilling of practical skills, facilitating students in participating in research, experimentation and application. The methods of master education combine various modes of in-class study and self-study, self-research; with special attention to the improvement of practical skills and abilities to identify and solve professional problems. The methods of doctoral education are mainly self-study, self-research under the supervision of instructors and scientists; with focus on the development of scientific research habits and creativity in identifying and solving professional problems.

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1.6. The Degrees Policy

Students who have completed the bachelor program and have met the prescribed criteria are eligible to take the examination or to defend the graduation theses or projects, and when meeting the requirements they will be awarded with university degree (e.g. Engineer’s degree, Bachelor’s degree). Students who have completed the master program and have met the prescribed criteria are eligible to defend the Master’s thesis, and when meeting the requirements they will be awarded with Master’s degree. Students who have completed the doctoral program and have met the prescribed criteria are eligible to defend the Doctoral dissertation, and when meeting the requirements they will be awarded with Doctoral degree.

1.7. The Quality Policy

Can Tho University is committed to ensuring its quality through continual innovation and integration in education, creativity and dynamic in research and technology transfer; incorporating theory into practice to prepare graduates with sufficient knowledge and skills to be able to perform their work efficiently, formulate their leadership and adapt themselves to changes. Can Tho University is committed to the full establishment and implementation of an efficient, creative, innovative, professional, and responsible governance system. All activities will be systematically and effectively governed through computerized procedures, applying innovative approaches and undergoing regular monitoring and assessment.

Figure 3: Announcement of the 2 study programmes meeting AUN-QA criteria PAGE 12

Figure 3 captures the quality management organizational structure of Can Tho University.

Figure 3: Quality Management Organizational Structure of CTU

Table 1 in the Appendixes helps summarize the major milestones of quality management between birth and growth to the present days in CTU.

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PART TWO

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THE AUN-QA TEAM

The Assessor Team

N0 Study Programmes Assessors Bachelor of Engineering in Software Dr. Raymund 1 Dr. Sumet Engineering (Chief) Bachelor of Engineering in Computer Dr. TKC 2 Dr. Coralie Networks and Data Communication (Lead) Bachelor of Engineering in Mechatronics Dr. Yahaya 3 Dr. Patricia Engineering (Lead) Dr. Marilou 4 Bachelor in Mathematics Teacher Education Dr. Pepen (Lead)

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The Assessor Team

Bachelor of Engineering in Software Engineering

Prof. Dr. Raymund Sison The

Philippines De La Salle University

Assoc. Prof. Dr. Sumet Umchid

Thailand King Mongkut’s University of Technology North Bangkok

Bachelor of Engineering in Computer Networks and Data Communication

Assoc. Prof. Dr. Tan Kay Chuan Singapore National University of Singapore

Dr. Coralie Therese Dimacali The

Philippines University Of The Philippines Manila

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Bachelor of Engineering in Mechatronics Engineering

Prof. Dr. Yahaya Md. Sam Malaysia University Teknologi Malaysia

Prof. Dr. Patricia Empleo The

Philippines University of Santo Tomas

Bachelor of Science in Mathematics Teacher Education

Prof. Dr. Marilou G. Nicolas The

Philippines University of the Philippines

Dr. Pepen Arifin Indonesia Institut Teknologi Bandung

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The Local Verifier

Dr. Nguyen Huy Phuc Vietnam Industrial University of Ho Chi Minh City

AUN-QA Secretariat

Ms. Monsiri Chintanavisit (Ploy) AUN-QA Quality Assurance Officer Thailand

E-mail: [email protected]

Ms. Supitcha Thitisomboon (Nae) AUN-QA Assessment Officer Thailand

E-mail: [email protected]

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CTU Quality & IT Management Team

Dr. Phan Huy Hung QA Director [email protected]

Mr. Phan Minh Nhat

QA [email protected] Specialist

Whatsapp: Phan Minh Nhat

Ms. Chau Thi Tim QA Contact [email protected] person 1 Whatsapp: +84 979 749 761

Mr. Dao Phong Lam QA

Contact [email protected] person

2 Whatsapp: + 84 939 000 163

Ms. Luu Nguyen Khanh Nghi M.C. in [email protected] Opening and Closing events (Student of CTU School of Foreign Languages)

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Head of Web- Net Mr. Luu Trung Duong Management [email protected] ZMT 1

Web-Net Management Mr. Cao Thanh Tuan Technician [email protected] ZMT 2

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The College of Information and Technology

(http://www.cit.ctu.edu.vn/encict/)

CICT was established in 1994 on the basis of the Center for Informatics and Electronics. It is one of the seven key Information and Communication Technology faculties in Vietnam and has received considerable assistance thanks to programmes and projects such as the National Target Programme on IT and the Capacity Building Project in undergraduate and postgraduate training

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Leaders of College of Information Communication and Technology

Dr. Nguyen Huu Hoa

Dean [email protected]

Dr.Ngo Ba Hung Vice Dean 1

[email protected] (ZMT)

Assoc. Prof. Dr. Huynh Xuan Hiep Vice Dean 2 [email protected]

Assoc. Prof. Dr. Vice Dean 3 Pham Nguyen Khang

(ZMT) [email protected]

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General information of the Software Engineering programme (BESE)

Programme name Software Engineering Programme code 7480103 College of Information and Communication In-charge training unit Technology Award title Engineer in Software Engineering Opening year Academic year 2007-2008 Number of graduated cohorts 09 Mode of training Full-time, Regular Training time 4.5 years (maximum 9.0 years) Students must complete 156 credits, including 120 Eligibility for graduation compulsory credits and 36 elective credits Number of graduates until 793 October, 2020 Number of students currently 712 enrolled Training language Vietnamese

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Software Engineering Team

Senior Lecturer, Ph.D. Truong Minh Thai PIC (Head of

Department / Head of [email protected] SAR Team)

Whatsapp: (84) 778101888

Ph.D. Nguyen Cong Danh SAR Team member 1 [email protected]

Senior Lecturer, Ph.D. Phan Phuong Lan SAR Team member 2 [email protected]

SAR Team member 3 Senior Lecturer, MSc Vo Huynh Tram Person in charge of the stakeholders [email protected]

Assoc. Prof., Ph.D. Phuong Hoang Yen Interpreter [email protected]

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ZMT Mr. Bui Minh Quan

ZMT Mr. Huynh Phuc Loc

Assessment Itinerary The 205th Online/Remote Site Visit in the AUN-QA Programme Assessment at Can Tho University, Viet Nam 22-26 March 2021

Bachelor of Engineering in Software Engineering

Lead Assessor: Prof. Dr. Raymund Sison (Chief Assessor) Assessor :Assoc. Prof. Dr. Sumet Umchid

Days Time Activities Venues 8.00 – 8.40 Opening Session Rector Board Hall 8.40 – 9.00 Break Meeting with Dean, Vice- 9.00 – 9.45 Lab 2 Dean(s), & Briefing by Dean 9.45 – 10.00 Break Monday Meeting with SAR Team, Head 22/3/2021 10.00 – 11.00 Lab 1 of Department 11.00 – 11.30 Break Live streaming of site visit Lab 3 11.30 – 12.30 (University level) Campus II 12.30 – 13.30 Break and lunch PAGE 25

Days Time Activities Venues 13.30 – 15.00 Academic Staff interview Lab 1 15.00 onward Assessors’ Internal Meeting (flexible) Support staff interview 8.30 – 9.30 Lab 1 (University Level) 9.30 – 9.45 Break Support staff interview 9.45 – 10.45 Lab 1 (Faculty/Programme Level) Tuesday 10.45 – 11.15 Break 23/3/2021 11.15 – 12.15 Student (Year 1,2) interview Lab 1 12.15 – 13.15 Break and lunch 13.15 – 14.15 Student (Year 3,4) interview Lab 1 14.30 onward Assessors’ Internal Meeting (flexible) Live streaming of site visit Lab 1 8.30 – 10.00 (Faculty/Programme level) CoICT; Dept. of SE 10.00 – 10.30 Break Wednesday 10.30 – 12.00 Alumni interview Lab 1 24/3/2021 12.00 – 13.00 Break and Lunch 13.00 – 14.30 Employer interview Lab 1 14.45 onward Assessors’ Internal Meeting (flexible) Document review of AUN-QA 8.30 – 10.30 Lab 1 Assessors 10.30 – 11.00 Break Thursday 11.00 – 13.00 Clarification with SAR team Lab 1 25/3/2021 13.00 – 14.00 Break and Lunch 14.15 onward Assessors’ Internal Meeting (flexible) Friday Preliminary result presentation 8.00 – 10.30 Rector Board Hall 26/3/2021 and closing session

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Bachelor of Engineering in Software Engineering

Live streaming of site visits Zoom names Camera Teams N0 Facilities (Site_ Commentators) (Cameraman:MC)

1 Great Hall of CICT GreatHall_Lan Cam7_Hoàng:Lan

Department of Software 2 DSE_Lan Cam7_Hoàng:Lan Engineering (DSE)

3 Lecture Rooms of CICT LectureRooms_Loc Cam6_Quan: Lộc

ComputerRooms_Lan Cam7:Hoàng:Lan 4 Computer Rooms of CICT ComputerRooms_Loc Cam6_Quan: Lộc Library of CICT, Self-Study Library_Self- 5 Cam7:Hoàng:Lan Space Study_Lan CTU Maker Innovation Space 6 MIS_Tuan Cam6_Quan: Tuấn (MIS)

7 CTU Software Center SoftwareCenter_XViet Cam12_Thái:XViet

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General information of the Computer Networks & Data Communication programme (BECNDC)

Programme name Computer Networks and Data Communication College of Information and Communication Administration unit Technology Bachelor of Engineering in Computer Networks Award and Data Communication Opening year School year 2007-2008 Number of graduated cohorts 9 Mode of training Full-time Training time 4.5 years (maximum 9 years) Students must complete 156 credits, including 111 Eligibility for graduation compulsory credits and 45 elective credits Training language Vietnamese

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Computer Networks and Data Communication Team

Assoc. Prof. Dr. Do Thanh Nghi PIC (Head of Department / Head of [email protected] SAR Team)

Whatsapp: +84 916656690

M.Sc. Nguyen Cong Huy

SAR Team member 1 [email protected]

Dr. Phan Thuong Cang

SAR Team member 2 [email protected]

Dr. Lam Nhut Khang Person in charge of the stakeholders [email protected]

M.A. Luu Bich Ngoc

Interpreter [email protected]

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ZMT Mr. Pham Viet Truyen

ZMT Mr. Huynh Ngoc Thai Anh

Assessment Itinerary The 205th Online/Remote Site Visit in the AUN-QA Programme Assessment at Can Tho University, Viet Nam 22-26 March 2021

Bachelor of Engineering in Computer Networks and Data Communication

Lead Assessor: Assoc. Prof. Dr. Tan Kay Chuan Assessor: Dr. Coralie Therese Dimacali

Days Time Activities Venues 8.00 – 8.40 Opening Session Rector Board Hall 8.40 – 9.00 Break Meeting with Dean, Vice- 9.00 – 9.45 Lab 2 Dean(s), & Briefing by Dean 9.45 – 10.00 Break Meeting with SAR Team, Head Monday 10.00 – 11.00 Lab 2 22/3/2021 of Department 11.00 – 11.30 Break Live streaming of site visit Lab 3 11.30 – 12.30 (University level) Campus II 12.30 – 13.30 Break and lunch 13.30 – 15.00 Academic Staff interview Lab 2 PAGE 30

Days Time Activities Venues 15.00 onward Assessors’ Internal Meeting (flexible) Support staff interview 8.30 – 9.30 Lab 1 (University Level) 9.30 – 9.45 Break Support staff interview 9.45 – 10.45 Lab 2 (Faculty/Programme Level) Tuesday 10.45 – 11.15 Break 23/3/2021 11.15 – 12.15 Student (Year 1,2) interview Lab 2 12.15 – 13.15 Break and lunch 13.15 – 14.15 Student (Year 3,4) interview Lab 2 14.30 onward Assessors’ Internal Meeting (flexible) Live streaming of site visit Lab 2 8.30 – 10.00 (Faculty/Programme level) CoICT; Dept. of CN 10.00 – 10.30 Break Wednesday 10.30 – 12.00 Alumni interview Lab 2 24/3/2021 12.00 – 13.00 Break and Lunch 13.00 – 14.30 Employer interview Lab 2 14.45 onward Assessors’ Internal Meeting (flexible) Document review of AUN-QA 8.30 – 10.30 Lab 2 Assessors 10.30 – 11.00 Break Thursday 11.00 – 13.00 Clarification with SAR team Lab 2 25/3/2021 13.00 – 14.00 Break and Lunch 14.15 onward Assessors’ Internal Meeting (flexible) Friday Preliminary result presentation 8.00 – 10.30 Rector Board Hall 26/3/2021 and closing session

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Bachelor of Engineering in Computer Networks and Data Communication

Live streaming of site visits Zoom Names N0 Facilities Camera Teams (Site_ Commentators)

1 College of ICT 1. CoICT_Mr. Cang Cam4 (Chau)

Department of Computer 2 Networks and 2. DoCNDC_Ms. Ngoc Cam12 (Tri) Communication

Classroom: 1 Cam5 (Hao) 3 3. Classroom_Mr. Cang 20 Cam4 (Chau)

Computer room (room 4 4. Computer room_Mr. Cang Cam5 (Hao) 18)

Laboratory of Big Data 5. Laboratory_BDMC_Mr. 5 and Mobile Cam4 (Chau) Cang Communications

6 Library 6. Library_Ms. Ngoc Cam12 (Tri)

7. Self-studying Area_Ms. 7 Self-studying area Ngoc

Student Counseling 8. Student Counseling 8 Office Office_Ms. Ngoc

9. Maker Innovation 9 Maker Innovation Space Cam5 (Hao) Space_Mr. Tuan

10 Server room 10. Server room_Mr. Cang Cam4 (Chau)

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THE COLLEGE OF ENGINEERING TECHNOLOGY

(https://cet.ctu.edu.vn/en/)

The Historical Milestones of CoET are as followings: - 1977: The College of Mechanics and Irrigation, the precursor to the CoET, was founded.

- 1978: The College of Mechanics and Irrigation was separated into the College of Agricultural Mechanics and the College of Irrigation and Land Reclamation. - 1995: The College of Agricultural Mechanics and the College of Irrigation and Land Reclamation were merged to found the College of Engineering and Technology. - 2008: Two departments from the College of Information and Communication Technology (the Department of Automation Technology and the Department of Electronics and Telecommunication Engineering) were added to the CoET. PAGE 33

Leaders of College of Engineering Technology

Assoc. Prof. Dr. Nguyen Chi Ngon Dean

[email protected]

Vice Dean 1 Dr. Tran Thanh Hung

(ZMT) [email protected]

Dr. Nguyen Van Cuong Vice Dean 2 [email protected]

M.Eng. Ho Ngoc Tri Tan Vice Dean 3 [email protected]

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General information of Mechatronics Engineering (ME)

Name of the program Mechatronics Engineering Degree awarded Bachelor of Engineering Year the program was introduced 2004 Mode of study Full time Normal duration of the study to 4.5 years (9 regular semesters) award the degrees Number of graduates and post 04 graduates until 2019 Number of undergraduate students 659 currently enrolled Number of postgraduate students 09 currently enrolled Medium of instructions and Vietnamese and English reference materials Administration unit College of Engineering and Technology

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Mechatronics Engineering Team

Dr. Nguyen Hoang Dung PIC (Head of Department / Head [email protected] of SAR Team) Whatsapp: 0918755755

Dr. Nguyen Chanh Nghiem SAR Team member

1 [email protected]

Dr. Truong Quoc Bao SAR Team member

2 [email protected]

MEng. Nguyen Thanh Nha SAR Team member

3 [email protected]

Mr. Phan Van Be Person in charge of

the stakeholders [email protected]

Dr. Le Xuan Mai Interpreter [email protected]

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ZMT Mr. Phan Van Nhieu

ZMT Mr. Lam Hung Minh

Assessment Itinerary The 205th Online/Remote Site Visit in the AUN-QA Programme Assessment at Can Tho University, Viet Nam 22-26 March 2021

Bachelor of Engineering in Mechatronics Engineering

Lead Assessor: Prof. Dr. Yahaya Md. Sam Assessor: Prof. Dr. Patricia Empleo

Days Time Activities Venues 8.00 – 8.40 Opening Session Rector Board Hall 8.40 – 9.00 Break Meeting with Dean, Vice- 9.00 – 11.00 Dean(s), SAR Team, Head of Lab 5 Department & Briefing by Dean

Days Time Activities Venues 9.30 – 9.45 Break Support staff interview 9.45 - 10.45 Lab 5 (Faculty/Programme Level) 10.45 - 11.15 Break 11.15 – 12.15 Student (Year 1,2) interview Lab 5 12.15 – 13.15 Break and lunch 13.15 – 14.15 Student (Year 3,4) interview Lab 5 14.30 onward Assessors’ Internal Meeting (flexible) Live streaming of site visit Lab 5 8.30 – 10.00 (Faculty/Programme level) CoET; Dept. of AT 10.00 – 10.30 Break Wednesday 10.30 – 12.00 Alumni interview Lab 5 24/3/2021 12.00 – 13.00 Break and Lunch 13.00 – 14.30 Employer interview Lab 5 14.45 onward Assessors’ Internal Meeting (flexible) Document review of AUN-QA 8.30 – 10.30 Lab 5 Assessors 10.30 – 11.00 Break Thursday 11.00 – 13.00 Clarification with SAR team Lab 5 25/3/2021 13.00 – 14.00 Break and Lunch 14.15 onward Assessors’ Internal Meeting (flexible) Friday Preliminary result presentation 8.00 – 10.30 Rector Board Hall 26/3/2021 and closing session

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Bachelor of Engineering in Mechatronics Engineering

Live streaming of site visits N0 Facilities Zoom Names Camera 0 CoET introduction CoET_Tham 10 1 Lecture Rooms of CoET Lecture Room of CoET_Thanh 8 2 Seminar Room of CoET Seminar Room of CoET_ Giao 9 3 Hall of CoET Hall of CoET_Qui 10 4 Library of CoET Library of CoET_Thuyen 8 Mechatronics Engineering 5 ME Lab_ Hieu 9 Laboratory (ME Lab.) 6 PLC and IIoT Lab PLC & IIoT Lab_Huong 10 Industrial Networks and 7 Communication Laboratory INC Lab_Khanh 8 (INC Lab.) Power Electronics and Drives 8 PED Lab_Thinh 9 Laboratory (PED Lab.) 9 Mechanical Workshop Mechanical Workshop_Thuong 10 Maker Innovation Space 10 MIS_Thao 8 (MIS) Administration Office of Administration Office of 11 9 CoET CoET_ Tham Department of Automation 12 Technology Office (DAT DAT Office_ Mai 10 Office)

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THE SCHOOL OF EDUCATION

(https://se.ctu.edu.vn/en/)

The SoE was one of the first four academic units founded in Can Tho University in 1966. After 1975, the SoE was divided into two different schools: Natural Science Education and Social Science Education with the mission to train high school teachers. Later, they were divided into 5 departments: Mathematics and Physics (1980), Chemistry and Biology 1980); History and Geography (1982); Vietnamese Linguistics and Literature (1983) and Foreign Languages (1983). The SoE was restructured by merging the 5 departments in 1996. In July 2009, the School of Social Sciences and Humanities was founded, and some SoE staff were transferred to the new schools. In March 2015, CTU founded Center of Foreign Languages, School of English Education and School of French Education, and some SoE staff were transferred to these units. The SoE has also provided human resources for the School of Natural Sciences (founded in 1996) and School of Pre-University (founded in 2007). PAGE 40

Leaders of School of Education

Assoc. Prof. Dr. Nguyen Van No former Dean

[email protected]

Dr. Huynh Anh Huy acting Dean [email protected]

Assoc. Prof. Dr. Tran Van Minh Vice Dean 1

[email protected]

Prof. Dr. Vice Dean 2 Lam Quoc Anh

(ZMT) [email protected]

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Brief overview of Mathematics Teacher Education programme (MTE)

Programme name Mathematics Teacher Education Award: Bachelor in Mathematics Teacher Education Opening year 1966 Number of Cohorts: 50 (4 first cohorts were not numbered) Mode of study: Full-time, Regular Complete 140 credits (Cohort 40); Eligibility for graduation: 141 credits (Cohort 45); Satisfy the minimum requirements. Training time: 04 years (maximum 8 years) The latest internal self- 2009 assessment: Language of instruction: Vietnamese Administration unit School of Education (SoE)

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Mathematics Teacher Education Team

Dr. Nguyen Trung Kien PIC (Head of Department/Head of [email protected] SAR Team) Whatsapp: +84 796980454

M.Sc. Nguyen Hoang Xinh SAR Team member 1 [email protected]

Dr. Le Phuong Thao SAR Team member 2 [email protected]

Dr. Nguyen Thu Huong SAR Team member 3 [email protected]

Dr. Nguyen Thanh Hung SAR Team member 4

[email protected]

M.Sc. Trang Van De SAR Team member 5

[email protected]

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Dr. Bui Phuong Uyen SAR Team member 6 [email protected]

Person in charge of the stakeholders Dr. Nguyen Phuc Tang (Vice Director of Can Tho Department of [email protected] Education and Training)

M.Ed. Truong Thi Ngoc Diep Interpreter [email protected]

ZMT Mr. Ha Hoang Quoc Thi

ZMT Mr. Nguyen Minh Tan

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Assessment Itinerary The 205th Online/Remote Site Visit in the AUN-QA Programme Assessment at Can Tho University, Viet Nam 22-26 March 2021

Bachelor in Mathematics Teacher Education

Lead Assessor: Prof. Dr. Marilou G. Nicolas Assessor: Dr. Pepen Arifin

Days Time Activities Venues 8.00 – 8.40 Opening Session Rector Board Hall 8.40 – 9.00 Break Meeting with Dean, Vice- 9.00 – 11.00 Dean(s), SAR Team, Head of Lab 6 Department & Briefing by Dean

Monday 11.00 – 11.30 Break 22/3/2021 Live streaming of site visit Lab 3 11.30 – 12.30 (University level) Campus II 12.30 – 13.30 Break and lunch 13.30 – 15.00 Academic Staff interview Lab 6 15.00 onward Assessors’ Internal Meeting (flexible) Support staff interview 8.30 – 9.30 Lab 1 (University Level) 9.30 – 9.45 Break Support staff interview 9.45 - 10.45 Lab 6 (Faculty/Programme Level) Tuesday 10.45 - 11.15 Break 23/3/2021 11.15 – 12.15 Student (Year 1,2) interview Lab 6 12.15 – 13.15 Break and lunch 13.15 – 14.15 Student (Year 3,4) interview Lab 6 14.30 onward Assessors’ Internal Meeting (flexible) Wednesday Live streaming of site visit Lab 6 8.30 – 10.00 24/3/2021 (Faculty/Programme level) SoE; Dept. of ME PAGE 45

Days Time Activities Venues 10.00 – 10.30 Break 10.30 – 12.00 Alumni interview Lab 6 12.00 – 13.00 Break and Lunch 13.00 – 14.30 Employer interview Lab 6 14.45 onward Assessors’ Internal Meeting (flexible) Document review of AUN-QA 8.30 – 10.30 Lab 6 Assessors 10.30 – 11.00 Break Thursday 11.00 – 13.00 Clarification with SAR team Lab 6 25/3/2021 13.00 – 14.00 Break and Lunch 14.15 onward Assessors’ Internal Meeting (flexible) Friday Preliminary result presentation 8.00 – 10.30 Rector Board Hall 26/3/2021 and closing session

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Bachelor in Mathematics Teacher Education

Live streaming of site visits Zoom Names No. Facilities Cameramen (Site_Commentator) Administration Office of Administration Office of 1 Cam 2_ Phuc & Tan SoE SoE_Hung Department of Cam 1_ Vuong & 2 Mathematics Teacher DMTE_Huong Khuong Education (DMTE) Lecture Room (C2 3 C2 Building_Vui Cam 3_Viet & Minh Building) 4 Hall of SoE Hall of SoE_Thao Cam 2_ Phuc & Tan Cam 1_Vuong & 5 Library of SoE Library of SoE_Phuong Khuong Center for Excellence in 6 Teaching & Learning CETL_Ho_Diem Cam 3_Viet & Minh (CETL) 7 IT Laboratory of SoE IT Lab of SoE_Kiet Cam 2_Phuc & Tan Teaching Practice Room Cam 1_Vuong & 8 Teaching Practice Room 1 1_Loc Khuong Teaching Practice Room 9 Teaching Practice Room 2 Cam 2_ Phuc & Tan 2_Hung High School of 10 High School of CTU Cam 3_ Viet & Minh CTU_Thao

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PART THREE

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The Key Milestones of Quality Management in CTU

Table 1: The key milestones of Quality Management in CTU

N0 Years Events Notes Participated in the MHO 1 1996 - 2004 Programme funded by the Total fund: 13 million USD Government of the Netherlands An activity in the Higher 2 1999 - 2001 Started students’ surveys Education project Students completed the 3 2000 Applied Course survey forms forms on the course final exam day EFQM: European Formulated the Task force to 4 2003 Foundation for Quality study on EFQM1 Management Conducted institutional self- 5 10/2004 assessment against the MOET 10 standards and 53 criteria quality standards Participated in the Project “Setting Total fund: 1.5 million up and development of Quality EURO; Project code: Assurance Centers (QAC’s) at 5 NPT/VNM/0571; 5 01/2005 - universities and contribution to a universities: Thai Nguyen 6 12/2008 system Quality Assurance (QA) University; Vinh University; for Higher Education in Vietnam” Hue University; Da Nang funded by the Government of the University; and Can Tho Netherlands University Established the Quality Assurance Decision 384/QĐ-ĐHCT 7 2006 and Testing Center (QATC) dated 12 April 2006 Took the accreditation in 8 10/2006 accordance with the MOET quality standards Started the self assessment against 9 2008 - 2009 the MOET quality standards for 30 study programmes Awarded with the quality Notification 114/TB- certificate (in accordance with the BGDĐT dated 25 Feb. 2009 10 02/2009 MOET quality standards for (with the approval vote rate higher education institutions) of 92.86%) Decision 321/QĐ-ĐHCT 11 2010 Applied AUN-QA criteria (Version 2007) in self assessment dated 11 March 2010

1 5 members to visit and learn from Fontys University in the Netherlands; PAGE 49

N0 Years Events Notes of study programmes Participating in HEEAP (2010- 2014), VULII (2012-2017), and 12 2010 - 2021 BUILD-IT (2015-2022) funded by USAID2 Sent staff to AUN Tier-1 As of 12/2020 CTU has 13 13 2011 workshop staff with Tier-1 certificates Conducted institutional self- 14 2011 assessment against the MOET 10 standards and 61 criteria quality standards Participated in the ASEAN QA 15 2012 programme (2012-2013) 16 2012 Introduced the Quality Handbook Took the external assessment for Within the ASEAN QA 17 4/2013 02 study programmes against the programme; Version 2.0 AUN-QA criteria3 18 7/2013 Was the member of AUN ASEAN University Network Introduced the Quality Handbook 19 2013 (Volume 1) 34 members, Decision Formulated the University Quality 20 2014 47/QĐ-ĐHCT dated 10 Jan. Assurance Council 2014 Formulated quality assurance 21 2014 teams in the University units Took the external assessment for 22 2014 02 advanced study programmes against the AUN-QA criteria4 Sent staff to MOET accreditor 23 2014 training workshops Dispatch 606/ĐHCT- 24 2014 Started online course surveys ĐBCL&KT dated 18 April 2014 Took the mock assessment for 02 Within the HEEAP and 25 2015 study programmes against the VULII programmes ABET standards5

2 Higher Engineering Education Alliance Program; Vocational and University Leadership Innovation Institute; Building University-Industry Learning and Development through Innovation and Technology); 3 Agricultural Economics and Electrical Engineering; 4 Aquaculture and Biotechnology; 5 Software Engineering and Mechatronics; PAGE 50

N0 Years Events Notes German partners: JGU Mainz University and Participated in the ComO-QM6 Potsdam University; 26 2015 - 2018 project funded by DAAD Vietnamese partners: CTU and University of Economics Hochiminh City Introduced the Quality Handbook 27 2015 (Volume 2) Sent staff to AUN Tier-2 As of 12/2020 CTU has 01 28 2016 workshop staff with Tier-2 certificate Took the institutional assessment 29 12/2017 against the MOET quality 10 standards and 61 criteria standards The Quality Assurance and Testing Center (QATC) was Decision 1258/QĐ-ĐHCT 30 2018 renamed as the Quality dated 24 April 2018 management Center (QMC) 31 members; Decision Restructured the University 31 2018 4595/QĐ-ĐHCT dated 17 Quality Assurance Council Oct. 2018 140 members; Decision Restructured the quality assurance 32 2018 5860/QĐ-ĐHCT dated 12 teams in the University units Dec. 2018 Took the external assessment for 33 2018 02 study programmes against the Version 3.0 AUN-QA criteria7 Certificate 022/CEAHCM- TR by Decision 14/QĐ- Awarded with the quality TTKĐ dated 19 May 2018 certificate (in accordance with the 34 2018 (with 86.89% of the criteria MOET quality standards for meeting the requirements; higher education institutions) the certificate period: 19/5/2018 to 19/5/2023 Sent staff to attend the university governance and university 35 2019 Within the ODA Project education quality management training funded by JICA Took the external assessment for 36 2020 02 study programmes against the MOET standards8

6 Complex Organization Quality Management; 7 International Business and Information Technology; PAGE 51

N0 Years Events Notes Take the external assessment for 37 2021 08 study programmes against the Version 3.0 AUN-QA criteria9 Take the external assessment for 38 2021 05 study programmes against the MOET standards

CTU staff (from the left: Mrs. Tim, Mrs. Hanh, and Ms. Thuy) attending AUN Tier-1 training

8 English Teacher Education and English Theories and Teaching Methods (Master’s degree); 9 In March: Software Engineering, Computer Networks and Data Communication, Mathematics Teacher Education, Mechatronics Engineering; in December: Food Technology, Crop Science, Land Management, and Chemistry. PAGE 52

Some Facilities in Campus II of Can Tho University

The Turtle Hall

 aka. the Grand Hall  built before 1975  in use since 1987  2 floors (about 1,400 seats)  a rendezvous of many generations for convocations, 0-days, cultural and arts performances…

A Doctor’s and Master’s degree award ceremony in the Turtle Hall PAGE 53

The Administrative Building

 built in 2009  in use since March 2015  Central Block (9 floors): administrative activities  Wings D1&D2 (4 floors): lecture rooms & computer labs; service activities

CTU Student Soccer Team in the foyer of the Administrative Building

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The Learning Resource Center

 aka the Central Library  sponsored by the Atlantic Philanthropies Foundation  land area: 7,560 square meters; 4 floors (4,800 square meters)  in use since April 2006  digital and print learning resources  319,352 in-person visits in 2020  24/24 circulation service

The library system of Can Tho University PAGE 55

Can Tho University Maker Innovation Space

 Abbreviated as CTU-MIS  in use since April 2019  sponsored by BUILD-IT programme (USAID)  modern equipments to support STEM and R&D among CTU students

The Grand Opening of CTU Maker Innovation Space PAGE 56

A corner of a learner-centric library

A corner in Campus II – a home of a peaceful and green environment

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View in front of Lecture Building C1 in Campus II

The Rectorate Board Hall PAGE 58

The Construction under the ODA Project in Can Tho University

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AGENDA OF THE OPENING SESSIONS

Time: 08:00 – 08:40, Monday 22 March 2021 Venue: Rectorate Board Hall, Floor 1, Administrative Building, Campus II

Time Activities In-charge CTU M.C. 8.00 – 8.05 Introduction AUN-QA Secretariat 8.05 – 8.20 CTU Introductory Video CTU ZMT Assoc. Prof. Dr. Trần Trung Tính 8.20 – 8.30 CTU Introductory Presentation CTU Vice- Rector Prof. Dr. Hà Thanh Toàn 8.30 – 8.35 Welcoming Speech CTU Rector Assoc. Prof. Dr. Tan Kay Chuan 8.35 – 8.40 AUN-QA Opening Remarks Lead Assessor 8.40 Group Photo AUN-QA Secretariat

CTU Participants: N0 Names and Position/Roles 1 Prof. Ha Thanh Toan - Rector of CTU 2 Assoc. Prof. Tran Trung Tinh - Vice-Rector of CTU 3 Prof. Nguyen Thanh Phuong - Chairman of CTU Board of Trustees 4 Assoc. Prof. Tran Thi Thanh Hien - former Vice-Rector of CTU 5 Assoc. Prof. Nguyen Chi Ngon - Dean of College of Engineering Technology 6 Dr. Nguyen Huu Hoa - Dean of College of Information Communication and Technology 7 Dr. Huynh Anh Huy - acting Dean of School of Education 8 Dr. Phan Huy Hung - Director of Quality management Center 9 Mr. Nguyen Minh Tri - Head of Department of Academic Affairs 10 Dr. Nguyen Thanh Tuong - Head of Department of Student Assistance 11 Assoc. Prof. Le Nguyen Doan Khoi - Head of Department of Research Affairs 12 Mr. Dao Phong Lam - QM Focal Staff 13 Mr. Cao Thanh Tuan - ZMT 14 Ms. Luu Nguyen Khanh Nghi - M.C. 15 Representatives for the study programmes, departments and supporting units

Minor modifications might be made, yet the key points and flow of the Agenda are guaranteed. PAGE 60

AGENDA OF THE CLOSING SESSION

Time: 08:00 – 10:30, Friday 26 March 2021 Venue: Rectorate Board Hall, Floor 1, Administrative Building, Campus II

Time Activities In-charge CTU M.C. 8.00 – 8.10 Introduction AUN-QA Secretariat AUN-QA Presentation on 8.10 – 9.50 Assessor Team Preliminary Findings of the Result 9.50 – 10.15 Wrap-up Presentation Prof. Dr. Raymund Sison 10.15 – 10.20 AUN-QA Closing Remarks Chief Assessor Prof. Dr. Hà Thanh Toàn 10.20 – 10.25 CTU Closing Remarks CTU Rector 10.25 – 10.30 Group Photo AUN-QA Secretariat

Minor modifications might be made, yet the key points and flow of the Agenda are guaranteed.

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LIVESTREAMING IN CAMPUS II OF CAN THO UNIVERISTY

Zoom names N0. Facilities Cam Teams (Site_ Commentators) Campus II Overview Map Overview_Admin Cam9 (Thức, 1 (Gate B) & Administration Building_Phu_Dung Thương) Building Department of Academic 2 AcademicAffairs_Son Cam12 (Trí) Affairs Department of Scientific 3 ResearchAffairs_Thao Cam6 (Tuấn, Quan) Research Affairs Department of Student Cam9 (Thức, 4 StudentAssistance_Tuong Assistance Thương) Information and Network 5 INMCenter_Loc Cam2 (Phúc, Tân) Management Center Online Lecture Labs and OnlineLabsandStudio_Phuo 6 Recording and Admission Cam7 (Hoàng, Tuấn) ng Consulting Studio Cam1 (Vương, LRC_Hieu Khương)- Tầng 1 7 Learning Resource Center LRC_Phuong Cam10 (Trường, Trí) Cam1 (Vương, LRC_Hieu Khương) 8 Health Clinic HealthClinic_Dieu Cam11 (Thái, Sơn) Student Services Center 9 StudentServices_Ut Cam5 (Hào, Quyền) (Dormitory) Center for Student ConsultancyandStart- 10 Cam4 (Châu, Trị) Consultancy and Start-up up_Thao Sports Hall & Outdoor 11 SportsFacilities_Tuong Cam8 (Nhã, Đan) Sports Yard 12 Turtle Hall TurtleHall_Nghia Cam3 (Việt, Minh)

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Can Tho University Address: Campus II, 3/2 street, Ninh Kieu district, Can Tho city, Viet Nam Tel: (84-292) 3832663 - (84-292) 3832660; Fax: (84-292) 3838474; Email: [email protected]

2021