J.D. Power 2014 U.S. Initial Quality StudySM (IQS) 2014 Nameplate IQS Ranking Problems per 100 Vehicles (PP100)
Porsche 74 Jaguar 87 Lexus 92 Hyundai 94 Toyota 105 Chevrolet 106 Kia 106 BMW 108 Honda 108 Lincoln 109 Audi 111 Chrysler 111 Cadillac 115 Mercedes-Benz 115 Volvo 115 Ford 116 GMC 116 Ram 116 Industry Average 116 Buick 120 Nissan 120 Dodge 124 Land Rover 127 Infiniti 128 Volkswagen 128 Acura 131 MINI 133 Subaru 138 Mazda 139 Scion 140 Mitsubishi 145 Jeep 146 Fiat 206
Source: J.D. Power 2014 U.S. Initial Quality StudySM
Charts and graphs extracted from this press release for use by the media must be accompanied by a statement identifying J.D. Power as the publisher and the study from which it originated as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power survey results without the express prior written consent of J.D. Power. J.D. Power 2014 U.S. Initial Quality StudySM (IQS) Top Three Models per Segment Car Segments
Small Car Midsize Car Highest Ranked: Hyundai Accent Highest Ranked: Chevrolet Malibu Mazda MAZDA2 Hyundai Sonata Kia Rio Toyota Camry
Compact Car Midsize Sporty Car* Highest Ranked: Hyundai Elantra Highest Ranked: Dodge Challenger Toyota Corolla Chevrolet Camaro Honda Civic Midsize Premium Car Compact Premium Car Highest Ranked: Hyundai Genesis Highest Ranked: Lexus ES Lincoln MKS Acura TL BMW 6 Series (tie) Acura ILX (tie) Lexus GS (tie) BMW 4 Series (tie) Mercedes-Benz CLS-Class (tie)
Compact Sporty Car Midsize Premium Sporty Car* Highest Ranked: Mazda MX-5 Miata Highest Ranked: Porsche 911 Volkswagen GTI Jaguar F-Type Scion tC Large Car Compact Premium Sporty Car Highest Ranked: Kia Cadenza Highest Ranked: Porsche Boxster Nissan Maxima Porsche Cayman Toyota Avalon Nissan Z Large Premium Car Highest Ranked: Porsche Panamera Lexus LS Hyundai Equus
* No other model in this segment performs above segment average. Note: For a segment award to be issued, there must be at least three models with 80 percent of market sales in any given award segment. In the city car segment, these criteria were not met, so no award has been presented.
For more detailed findings on new-vehicle quality performance, visit www.jdpower.com/quality
Source: J.D. Power 2014 U.S. Initial Quality StudySM
Charts and graphs extracted from this press release for use by the media must be accompanied by a statement identifying J.D. Power as the publisher and the study from which it originated as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power survey results without the express prior written consent of J.D. Power. J.D. Power 2014 U.S. Initial Quality StudySM (IQS) Top Three Models per Segment SUV, MPV, Van, Pickup Segments
Small SUV Midsize Pickup Highest Ranked: Buick Encore (tie) Highest Ranked: Honda Ridgeline Kia Sportage (tie) Nissan Frontier (tie) Nissan Juke (tie) Toyota Tacoma (tie)
Compact SUV Minivan Highest Ranked: GMC Terrain Highest Ranked: Chrysler Town & Country Chevrolet Equinox Toyota Sienna Toyota FJ Cruiser Dodge Grand Caravan
Compact Premium SUV Large SUV Highest Ranked: Infiniti QX50 Highest Ranked: Chevrolet Suburban (tie) BMW X3 GMC Yukon (tie) Audi Q5 Chevrolet Tahoe
Compact MPV Large Premium SUV* Highest Ranked: Mazda MAZDA5 Highest Ranked: Infiniti QX80 Kia Soul Cadillac Escalade Ford C-Max Large Light Duty Pickup Midsize SUV Highest Ranked: Ford F-150 LD Highest Ranked: Ford Edge Toyota Tundra Hyundai Santa Fe (tie) Ram 1500 LD Nissan Murano (tie) Large Heavy Duty Pickup* Midsize Premium SUV Highest Ranked: Chevrolet Silverado HD Highest Ranked: Lincoln MKX GMC Sierra HD Porsche Cayenne Infiniti QX70
* No other model in this segment performs above segment average. For more detailed findings on new-vehicle quality performance, visit www.jdpower.com/quality
Source: J.D. Power 2014 U.S. Initial Quality StudySM
Charts and graphs extracted from this press release for use by the media must be accompanied by a statement identifying J.D. Power as the publisher and the study from which it originated as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power survey results without the express prior written consent of J.D. Power. J.D. Power 2014 U.S. Initial Quality StudySM (IQS) 2014 Plant Assembly Line Quality Award Recipients Based on Models Produced for U.S. Market Problems per 100 Vehicles (Defects/Malfunctions Only) Model(s) Produced at Plant
Platinum Award
Toyota Motor Corporation—Cambridge South, Lexus RX Ontario, Canada (TMMC) 12
North/South America*
General Motors Company—Ingersoll, Ontario, Chevrolet Equinox, GMC Terrain Canada (CAMI) Silver 20
BMW AG—Spartanburg 01, South Carolina Bronze 21 BMW X3
Asia Pacific
Toyota Motor Corporation—Kyushu 1, Japan (TMK) Gold (Tie) 18 Lexus CT, Lexus RX
Toyota Motor Corporation—Kyushu 2, Japan (TMK) Lexus ES, Lexus IS, Lexus RX Gold (Tie) 18
Nissan Motor Co., Ltd.—M-Tochigi 2, Japan 19 Infiniti QX50, Infiniti QX70 Bronze
Europe and Africa
Porsche AG—Leipzig, Germany (P) Porsche Cayenne, Porsche Panamera Gold 26
Daimler AG—East London, South Africa Mercedes-Benz C-Class Silver 27
Audi AG—Neckarsulm, Germany 28 Audi A4, Audi A5/S5/RS5, Audi Bronze A6/S6, Audi A7/S7/RS7, Audi A8/S8, Audi R8
*Because Toyota Motor Corporation was awarded the Platinum Award, which represents the top assembly plant in the world for initial quality, no Gold Award is issued for North/South America.
Source: J.D. Power 2014 U.S. Initial Quality StudySM
Charts and graphs extracted from this press release for use by the media must be accompanied by a statement identifying J.D. Power as the publisher and the study from which it originated as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power survey results without the express prior written consent of J.D. Power.