UNHCR Syria End of Year Report 2014
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VOICES FROM THE FIELD UNHCR Syria End of Year Report 2014 “I believe that in 2015 we will face enormous shortages in the capacity to deliver assistance to populations in distress, this can be a terrible tragedy. 2014 was the year which the humanitarian assistance reached a breaking point and so if things do not improve we will face a critical situation in which many people will not be able to have the minimum assistance they need to survive. Concerning the war in Syria no one is winning and everybody is losing; mainly all the Syrians and the neighbors and the super powers. It’s time for all parties to come together and forget about contradictions and differences and to understand that they are all losing and the only way to stop this, is to stop the war.” Quote from António Guterres, a BBC radio talk on lessons to be learned from 2014 CONTENT UNHCR Syria End of Year Report 2014 Glossary 2 Foreword from the UNHCR representative in Syria 3 During the year 5 Timeline 6 Humanitarian snapshot 9 Challenges and risks 10 Expanding presence 11 Security Council Resolutions 2139 + 2165 +2191 12 Whole of Syria Approach 13 Operations in 2014 14 Core Relief Items 15 Shelter 22 Protection 26 Health 34 Field Offices 38 Capacity Building 51 Sector Approach 53 Refugee Programme 57 Partners in 2014 62 Donors and the funding level 63 Future outlook 64 Contacts 68 ISSUED BY THE Reporting TEAM at UNHCR DAMASCUS SYRIA Damien MC Sweeney, Chief Editor Nouar Al Shara, Editor Mohammad Al Kassem, Data managment &GIS Zeina Mreyoud, Graphic Design Maya Srour, Adminstrative Assistance GLOSSARY UNHCR Syria End of Year Report 2014 ACF Action Against Hunger MoSA Ministry of Social Affairs AGDM Age, Gender and Diversity Mainstreaming NFI Non Food Item AOGs Armed Opposition Groups NGOs Non-Governmental Organizations AV Armored Vehicle PSS Psychological Social Support CBI Community-Based Initiative PTD Project Tracking Database CBO Community-Based Organization PU Première Urgence CBP Community-Based Programme RSD Refugee Status Determination CRC Convention of the Rights of the Child SAF Syrian Armed Forces CRI Core Relief Item SARC Syrian Arab Red Crescent DRC Danish Refugee Council SGBV Sexual and Gender Based Violence GBV Gender Based Violence SHARP Syrian Humanitarian Assistance Response Plan GOPA Greek Orthodox Patriarchy SRP Syria Response Plan HR Human Rights SSSD Syrian Society for Social Development IA Inter Agency UASC Unaccompanied and Separated Children IASC Inter-Agency Standing Committee UNFPA United Nations Population Fund IDP Internally Displaced Person UNHCR United Nations High Commissioner for Refugees IED Improvized Explosive Device UNICEF United Nations Children’s Fund IHL International Humanitarian Law UNMAS United Nations Mine Action Service IMC International Medical Corps UNRC/HC United Nations Resident and Humanitarian Coordinator IOM International Organization of Migration UNRWA United Nations Relief and Works Agency for Palestinian Refugees MHPSS Mental Health and Psychosocial Support WASH Water Sanitation and Hygiene MoFA Ministry of Foreign Affairs WoS Whole of Syria MoLA Ministry of Local Administration WFP World Food Programme 2 UNHCR Syria End of Year Report 2014 FOREWORD from the UNHCR Representative As the crisis in Syria is about to enter its fifth year, humanitarian needs have increased dramatically with 12.2 million people now in need of humanitarian assistance, including 7.6 million internally displaced people. The volatile security situation, including attacks on UN staff and property, limited access to affected populations in hard-to-reach areas, declining funding levels and huge population displacement have made operating in Syria extremely difficult and challenging. Despite this, UNHCR has reached, individually and as part of inter-agency convoys, 105 hard-to-reach and besieged areas in Syria in 2014. In February, under challenging circumstances UNHCR provided Core Relief Items (CRIs), cash assistance, and psychosocial support to 1,366 evacuees from the old city of Homs. In April, UNHCR and SARC negotiated a four-hour ceasefire with the fighting parties in Aleppo city and managed to cross through Boustan Al Qasr into Eastern Aleppo city, delivering much needed CRIs to 3,500 vulnerable people, there. Similarly, UNHCR responded to the winterization needs of the most affected, in an immediate and efficient manner reaching out to almost 1 million individuals. In May to facilitate UNHCR operations in the South East, we opened a new office and logistic hub in Sweida. In total UNHCR, in close coordination with its stakeholders, including partners and sister agencies, delivered 16,342,573 Core Relief Items reaching 4,562,005 individuals in 13 out of 14 governorates. Due to ongoing conflict, the protection needs of the population are huge. As a result of our protection outreach, 465,000 individuals benefited from core protection assistance in 12 Governorates, protection support and services were provided through seven offices, 17 community centers, and Partner organizations and out-reach volunteers. More than 3,000 refugees and asylum seekers and 14,772 IDPs benefited from legal counseling and assistance, we also distributed 43,052 school kits in Damascus, Daraa ©UNHCR 2014 and Homs and 41,040 clothes for IDP children in the Hassakeh Governorate. During the 3 UNHCR Syria End of Year Report 2014 year, we facilitated numerous specialized training courses, throughout Syria, including those supporting women’s rights and female empowerment as well as against sexual and gender-based violence (SGBV). In December, UNHCR and the Ministry of Social Affairs (MoSA) signed a framework agreement for the establishment of a Women and Children Protection Unit to respond to the growing protection needs of women and children affected by the crisis. The protection unit was officially opened on 17 December 2014. The conflict has led to increased morbidity and mortality rates, the rising spread of diseases, malnutrition and other health issues. Through 15 UNHCR funded primary healthcare clinics in Damascus, Rural Damascus, Homs, Hama, Tartous, Aleppo and Hassakeh governorates, over 615,000 people have benefited with access to healthcare. While UNHCR provided protection to some 35,000 refugees under its mandate, in August UNHCR dealt with an influx of 95,000 mainly Yazidi Iraqis to Hassakeh. Whilst many have returned, others have stayed in the Newroz camp. In order to respond to this emergency, in the North Eastern of Syria UNHCR chartered 11 flights carrying CRIs for 50,000 people in Hassakeh. Since July, after the UN Security Council Resolution 2165, UNHCR has continued with its cross border humanitarian assistance which culminated in adoptions of the “Whole of Syria” approach in an effort to improve the effectiveness and operational reach of their collective responses. All the achievement in 2014 has been possible because of the dedication of our staff and partners. On 27 November 2014, the High Commissioner, Mr. Antonio Guterres, humbled me by the Award of Excellence for Achievement as a Representative. On this occasion, while accepting this award, I dedicated it to the 400 committed UNHCR staff working tirelessly in seven duty stations in Syria. Despite the scourge of war lingers, UNHCR staff will continue to perform, while earnestly hoping that the year 2015 will be a better year for the people in this beautiful country. Tarik Kurdi Representative UNHCR Syria 4 UNHCR Syria End of Year Report 2014 DURING THE YEAR UNHCR expanded operations into a third building in Damascus and opened a new office in Sweida UNHCR on behalf of the Protection After a large-scale attack on the Yazidi Sector signed a framework agreement population in the Ninawa district of with MoSA for the establishment of Iraq, UNHCR responded rapidly to a Women and Children Protection a massive influx of refugees in the Unit concerned with developing and Hassakeh governorate by airlifting implementing Protection strategies, humanitarian relief, organizing plans and programmes based on the transport from the border, and relevant rules of international law deploying specialized staff to the field 2014 UNHCR, through various means, UNHCR now has new implementing including cross line missions reached partners working in Raqqa, Deir 1,129,801 beneficiaries in 105 hard to es Zour, Quneitra and Hama reach and besieged locations thus establishing presence in 13 Governorates of Syria UNHCR reached 4.56 million individuals with over 16 million Core Relief Items 5 UNHCR Syria End of Year Report 2014 TIMELINE 2014 APRIL • For the first time since March 2011, UNHCR reaches the besieged areas of Nubul and Zahra with 4 trucks of relief MARCH items as part of an inter-agency mission • In Aleppo, homemade rockets land • A mortar explodes in close vicinity to the 700m away from UNHCR office, a large FEbruARY UN hub in Homs causing some material explosion close to the city center leads damage and triggering 50% reduction in to missions being suspended and UNHCR staff presence, also, an IED goes off 500 staff being trapped under besiegement • Ceasefire is breached in the Old City of meters from the UNHCR office in Qamishly. for two weeks Homs putting UN staff at risk during their • 1 million beneficiaries are reached with • An IED explodes 500 meters away from JANUARY mission CRIs in 2014 the Merry Land Hotel in Qamishly where • UNHCR provides all 1,366 evacuees from • UNHCR participates in an inter-agency UNHCR staff live and work the Old City of Homs with cash assistance, • UNHCR reaches Raqqa