System Administration Guide
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Experion PKS Release 516 System Administration Guide EPDOC-X139-en-516A August 2020 DISCLAIMER This document contains Honeywell proprietary information. Information contained herein is to be used solely for the purpose submitted, and no part of this document or its contents shall be reproduced, published, or disclosed to a third party without the express permission of Honeywell International Sàrl. While this information is presented in good faith and believed to be accurate, Honeywell disclaims the implied warranties of merchantability and fitness for a purpose and makes no express warranties except as may be stated in its written agreement with and for its customer. In no event is Honeywell liable to anyone for any direct, special, or consequential damages. The information and specifications in this document are subject to change without notice. Copyright 2020 - Honeywell International Sàrl 2 Contents CONTENTS Contents 3 Chapter 1 - About this guide 9 Before reading this guide 10 Chapter 2 - System administration 11 Administering users 12 Windows user accounts 12 Users and groups 12 Passwords administration 13 Deleting a user 13 Experion Operator accounts 14 Control Builder client licenses 14 Administering displays 15 Changing service account passwords 16 Service account scope types 18 Changing passwords for single-machine scope accounts 21 Changing passwords for multi-machine scope accounts 22 Preparing to change passwords for system-wide scope accounts 23 Changing passwords for system-wide scope accounts 26 Changing DSA Advanced Security accounts passwords 30 Windows mngr account and Experion services and processes 31 Restricting access to operating systems and non-Station software 32 Creating a batch file to start Station 33 Specifying the batch file as a logon script 33 Preventing operator shut down 34 Removing access to Task Manager, Windows Explorer, and Internet Explorer 35 3 Contents Setting up automatic logon 36 Disabling the lock computer option 36 About the system time and time zone 37 Restoring server B from a hardware failure or corrupted database 38 Chapter 3 - Creating new operating system virtual machines and templates 41 Preparing partition replacement virtual hard disks 42 Creating the partition virtual hard disk 42 Creating the master partition virtual hard disk 44 Creating a virtual machine 45 Installing the Windows operating system using Microsoft media 48 Installing the Windows operating system using the Experion System Initialization media 50 Identifying the operating system and template requirements 50 Creating the Utility virtual hard disk 51 Creating the Experion System Initialization media configuration files for operating system only installations 53 Preparing the Utility virtual hard disk to include third-party applications56 Creating the master Utility virtual hard disk 57 Starting the Experion System Initialization media installation 58 Installing VMware Tools for a non-Experion Node 59 Configuring the Windows operating system 60 Enabling hardware acceleration 60 Completing the node installation 61 Creating operating system virtual machine templates 64 Chapter 4 - Managing server licenses 67 Viewing a server license 68 Exporting server licenses 68 Changing or comparing the Experion license 69 Chapter 5 - System administration of the virtualization environment 71 4 Contents Configuring the virtual machine load order 72 About starting and shutting down virtual machines 74 About suspending and resuming virtual machines 75 About snapshots 77 Preparing Experion nodes for snapshots including virtual machine memory 79 Changing virtual machine settings 83 Increasing the virtual hard disk size 83 Monitoring the virtualization environment 83 About resource usage 84 About system status 88 Monitoring the virtualization hardware using Dell OpenManage Server Administrator 90 Monitoring the virtualization infrastructure from Station 90 Using vMotion in the Experion virtualization environment 92 Shared storage maintenance 93 Moving a USB security device to a new ESXi host 94 Chapter 6 - Tuning system performance 97 Specialized terms 98 Network layers 98 Control network (level 1) 99 Supervisory network (level 2) 100 Application network (level 3) 100 Business network (level 4, not shown) 100 Tuning the Windows operating system 101 Setting the processor scheduling 101 Optimizing the server's hard disk performance 102 Fixing file system errors 102 5 Contents Defragmenting the hard disk 103 Optimizing the server's memory usage 105 Viewing memory usage 105 Increase memory to reduce paging 105 Adjusting the pagefile size 106 Network performance 107 Network traffic 107 Adjusting bindings and disabling protocols on standard networks 108 Special considerations for Fault Tolerant Ethernet/EHG networks 109 Adjusting the TCP/IP and NetBIOS binding order 109 Adjusting the NetBios protocol settings 110 Setting the link speed 110 Other network service optimizations 110 Optimizing other computer settings 111 Optimizing file sharing 111 Optimizing video settings 111 Optimizing system usage 111 Optimizing topology-related settings 112 Optimizing the scanning load 113 Guidelines for scan optimization 114 Checking the health of the scanning subsystem 116 Optimizing a controller's scanning packets 116 Importing the scan list into a spreadsheet 117 Manipulating and analyzing the spreadsheet 117 Monitoring the system 118 Assessing the need for hardware upgrades 118 Using Dell OpenManage 118 Monitoring performance 119 Configuring the Performance Monitor 120 6 Contents Interpreting the performance counter values 125 Monitoring System Health 126 About System Health Monitoring 126 System Health Monitoring considerations 127 Modifying System Health rules files 127 Notices 129 7 Contents 8 CHAPTER 1 ABOUT THIS GUIDE This guide is intended primarily for system administrators who are responsible for the administration and maintenance of the Experion Server software and related Windows operating system. Revision history Revision Date Description A August 2020 Initial release of document. How to use this guide This guide includes basic information on Windows system administration features and discusses how to: Task Go to Administer users, changing mngr "System administration" on page 11 password, setting the system time and time zone. Restricting access to the operating "Restricting access to operating systems system, Station, and non-Station software. and non-Station software" on page 32 Tuning system performance and "Tuning system performance" on performance monitoring. page 97 For more information about: n Installing the system, see the Software Installation User's Guide. n Configuring Experion after installation, see the Server and Client Configuration Guide. n Configuring Windows domain controllers or Windows workgroups, see the Windows Domain and Workgroups Implementation GuideWindows Domain and Workgroups Planning Guide. 9 Chapter 1 - About this guide n Starting up and shutting down Experion, see the Startup and Shutdown Guide. n Installing Wyse thin client software, see the Wyse Z90DE7 Thin Client Remote Peripheral Solution Installation Instructions. Before reading this guide Before using this guide for administration and maintenance of your Experion server, you need to: n Understand basic Experion concepts such as 'channel,' 'controller,' 'point,' and 'Station,' as explained in the Overview. n Install the Experion and third-party software as described in the SoftwareInstallation User's Guide. Prerequisite skills This guide assumes that you have a basic knowledge of the hardware you are using, that is, the computers, printers, network components. It also assumes that you have a basic familiarity with the Microsoft Windows operating systems that you are using. 10 CHAPTER SYSTEM ADMINISTRATION 2 The following topics describe the system administration tasks. In this section: Administering users 12 Administering displays 15 Changing service account passwords 16 Changing DSA Advanced Security accounts passwords 30 Windows mngr account and Experion services and processes 31 Restricting access to operating systems and non-Station software 32 About the system time and time zone 37 Restoring server B from a hardware failure or corrupted database 38 11 Chapter 2 - System administration Administering users The tasks you need to perform to administer users might include: n Creating Windows user accounts n Adding user accounts to groups n Deleting Windows user accounts n Creating Experion Operator accounts n Changing passwords n Viewing active Control Builder clients Windows user accounts To enable your users to have access to Experion they must be able to log on to the computers running the Experion software. To enable this you create Windows user accounts. The way you create Windows user accounts depends on your environment. If your site is set up in a domain environment, you create user accounts using the Active Directory Users and Computers tool. If your site is set up in a workgroup environment, you create user accounts locally using the Computer Management tool on each computer that a user needs to log on to. See the Microsoft Windows documentation for specific procedures on how to create user accounts. Users and groups Users inherit the rights of the groups to which they belong. For example, every member of the Product Administrator group inherits all the rights assigned to the Product Administrator group. There are several groups that are created when you install Experion. You can use Computer Management to see a description of each