January/February 2006 • Volume 16, Number 1 Marketing and Public Relations Office Staff and Faculty Newsletter Available online: tunxis.commnet.edu

Governor Rell Announces $31.7 Million Expansion

master development plan and marks the first new construction on campus in 13 years. The new construction will provide some breathing room and pleasing enhancements to study, studio and social space on campus. “This long-awaited expansion will enable Successful Alumnus Tunxis to serve thousands of additional Knows Value of Tunxis students from the Farmington Valley well into this century,” Governor Rell said. “’s Community Colleges are Barry J. Cunningham, principal of BJC experiencing unprecedented growth because Valuation Services in Simsbury, knows the higher learning is invaluable in today’s world. value of Tunxis. I am committed to providing our students The Simsbury resident attended Tunxis and faculty with the best facilities possible. from 1996-1997 to complete the courses Investments in our state colleges and he needed towards his bachelor’s degree, has for many universities are investments in our future.” which he had begun at Pennsylvania State years had the smallest footprint (assignable Phase 1 will include construction of a new University in the 1980s. He was driving by space per student) of any college in New library, science & technology building, larger Tunxis, and decided then and there to England. On 12/2/05, Governor M. Academic Support Center, dental hygiene pursue finishing his degree by enrolling in visited Tunxis to announce a commitment of lab/classrooms, art and graphics studios, cafe, “Philosophy 101” at the College. $31,704,000 in state bond funding to support general purpose classrooms, exhibition “That started me on the path of a campus enhancement of Tunxis.The funding space, individual study areas and walkway. a major change in my life,” explained was approved at the state Bond Commission Tunxis now serves nearly 5,000 credit Cunningham, whose real estate and meeting on 12/9/05 and continuing education students each consulting firm heavily emphasizes tax and The project will add 104,000 square feet academic year, a growth of 20 percent in the litigation consulting. to the current campus, more than doubling last seven years. the size of the College’s facilities.The funding Cunningham An official groundbreaking ceremony will –continued on p. 5 will complete the first phase of the College’s be scheduled as soon as possible. I In Memory of 258 Scott Swamp purchased Dr. George Dursthoff 1937-2005

From an obituary that appeared in The Bristol Press on 9/7/05— George H. Dursthoff, 68, of New Hartford died Thursday,Sept. 1, as the result of a boating accident. George was a graduate of On 6/16/05,Tunxis CC Foundation purchased 258 Scott See the Tunxis Campus Swamp Road, anad it will make this property available to Columbia University with a doctorate in the College.The two-story, 2,258 sq. foot brick Cape was Expansion unfold! education. He taught for 30 years at Tunxis built in 1952 and sits on almost seven acres Visit tunxis.commnet.edu, Community College in Farmington, where of land. Helen Zebrowski, who passed away in 11/05, he was a trusted adviser, teacher, friend and her sister Genevieve were the former owners. and click off the home page

Dursthoff–continued on p. 11 for regular updates Education That Works For a Lifetime tunxis.commnet.edu

by Cathryn L. Addy, Ph.D.

Assessing Effectiveness Requires Comprehensive Approach That Encompasses Institutional Mission Consideration Necessary in Defining and Balancing Educational Outcomes with Student Goals, Employer and University Requirements

Thirty-five years ago, a young, inexperienced, teacher entered a community college classroom to face her first college-level classes—four freshman composition sections and one Introduction to World Literature. She had just completed a master’s degree in English with an emphasis in Contemporary American Literature; absolutely nothing in her own academic background, other than two years of teaching in a large city high school, prepared her for what she was assigned to do. Everything was trial and error as she tried to stay one or two days ahead of the Lit class in the reading assignments and then lecture nervously from notes prepared the night before. She was no more at ease in the composition classes, teaching from a text she hadn’t chosen full of essays and short stories she had never read and trying to get her students to write cogent essays themselves on assignments that were developed more on instinct than on sound theory. She shared an office with two other members of the department but the department chair was located in another building and was busy with his own issues.The only mentoring she received,therefore,was from her office mates or from occasional conversations with other faculty. She was given no information about writing syllabi (What? Let the students know what was expected of them?) or creating a plan for where she wanted/needed to be pedagogically by the end of the semester, or what the expectations were of her students—or of her, for that matter. Evaluation consisted of someone visiting a class at some designated period and then writing up a subjective description of what had been observed.There were office hours to be kept, but otherwise she had no responsibility to be involved in any aspect of the institution other than her own classes and students. Finally, she was assigned 25 advisees, all Early Childhood majors, a program about which she had absolutely no information or interest and no guidance other than what she read in the catalog along with the advisees. The point of this little vignette (yes, I am describing my own experience) is to illustrate how much has changed, and is changing, in community college education.The circumstances under which I started my community college career do not exist at Tunxis, thankfully. We have become much better at orienting and guiding new faculty; we have become more definitive about what is expected in the classroom and what materials the students are to have to help them succeed in any course; we have spent enormous time and energy testing and placing students so that only those prepared for college-level work actually are allowed to enroll in college-level classes; we have codified evaluation within an inch of its life; we have spent time and money getting technology of all kinds infused into the educational processes; we have agonized over admissions and registration processes and had “elimination of waiting in line” one of our Holy Grail; and we have figured out that academic advising really is important, after all. In essence, we have spent the past 35 years refining many of the processes and measurements that have defined us as an institution of higher education, and we have taken seriously the responsibility of teaching effectively. Ah, but we are not yet done.The one area we have paid but scant attention is defining what we want our students to be when they leave Tunxis.We know precisely what scores they must have on Accuplacer to get in our college-level classes, and we know the numerical value of the grades on the grading scale and the grade point average required for graduation or continuation of financial aid, and we know which courses will transfer and which ones will not. But, do we honestly know how to define “The Tunxis Student” and who that person is as a result of his or her experiences with us? Do we really know how, or if, everything we have spent years creating is really working? What good is it to have general education outcomes if we don’t have a way of assessing them? How does it help us to revise existing curricula or create new programs if we have no way of determining whether or not the changes are meeting our goals? And, by the way, what are our educational goals for our students? What are our students’ educational goals for themselves? How do we match student goals with Tunxis goals and with university and employer demands? What is the best way to balance them, should they differ? Finally, who are the students we see before us in this relatively new century? They really are getting younger, and we really are getting older! Are we as prepared as we need to be to face this generation of students, in spite of our constant attention to their preparation? It would be so much easier if we could just put up a bumper sticker like the one seen on trucks (“Hi! How is my driving? Call 1-800- Watch-Out”). I don’t think that NEASC, or DHE, or the Legislature-From-Whence–Cometh-All-Funding would be very amused, however. Thus, we might as well do our assessment of our effectiveness as thoroughly as we have done everything else over the years. It is time to put that last piece in place. However, we need also to be patient:Tunxis was not created overnight, nor will change occur overnight. It does seem realistic, though, to project that five or six years from now, we will be able to answer the questions not only about who the Tunxis students are but also how much progress we have made toward closing the remaining gap between what we think we are doing and what we can prove we are doing. At that point we will accurately be able to say we are a student-centered College. I

January/February 2006 2

Tunxis Trains the Knowledge Worker, says Stephen R. Covey

Tunxis and its Foundation held two events featuring the highly-acclaimed author and leadership authority Dr. Stephen R. Covey Above, L to R: Stephen Covey (third from left) is shown on 10/5-10/6/05. “impressive,” as well as the 59 degrees and “An Evening with Dr. Stephen R. certificates listed within. Covey pointed out with Waldemar Kostrzewa, development coordinator for each of the value messages on the panels: Tunxis CC Foundation.; Dr. Cathryn Addy, president; and Covey,” a fund-raising dinner and talk Dr. Donna LaGanga, dean of workforce development & sponsored by Tunxis CC Foundation & “We’re here for you at every step,” continuing education, at the fund-raising dinner. Among Advisory Board, Inc., was held 10/5/05 “Personal attention makes the difference,” the donors whose contributions helped make the event at the Hartford Marriott/Farmington. “We’ll get you moving in the right a success were ESPN, Farmington Savings Bank, Proceeds from the evening support Tunxis direction,” and “We’ll help you explore your The Hartford, Richard and Mary Cicchillo, Barnes Group student scholarships. potential.” Said Covey, “‘We’ll help you Inc., D’Amato Construction, Ferguson Contractors, explore your potential’ is what the 8th First Bristol Federal Credit Union, and Hartford Throughout his keynote address, Business Journal. Covey emphasized important principles Habit is all about.” and paradigms from his books, as • “A local community college…creates a well as the four intelligences that result in strong interdependency, a partnership, with greater effectiveness. He also spoke about its community…Community colleges can personal, leadership and organizational be a model of a knowledge worker culture.” greatness, and referred to leadership as a choice, not a position. After the event, he autographed copies of The 8th Habit: From Effectiveness to Other highlights of Dr. Covey’s talk: his book, Greatness, which was available for sale. • Tunxis is training the “knowledge Proceeds from the evening supported Tunxis worker” for careers, supporting the student scholarships. health and well-being of our state. Dr.Covey also spoke at “The 8th Habit: “The key to the future is the knowledge From Effectiveness to Greatness,” a full- worker…” People, day workshop on 10/6/05, at the Aqua Turf which has sold more than 15 million Club, Southington. The full-day program was copies in 38 languages throughout the world. • “Tunxis is helping people find their voice. The 8th Habit: From sponsored by the Tunxis Workforce Dr. Covey’s newest book, It is tremendously impressive how you Effectiveness to Greatness, Development & Continuing Education which was released help people improve their lives.” Citing Division. Beginning in January 2006,Tunxis, as in November 2004, has risen to the top of the College’s marketing brochure, Covey an official site of delivery of FranklinCovey® several bestseller lists, and has sold more than continued “Tunxis faculty bring ‘real programs taught by instructors certified by 360,000 copies. world experience’ to their teaching, so the FranklinCovey® organization, will offer Dr. Covey is cofounder and vice chairman important to the students’ learning workshops including “7 Habits of Highly of FranklinCovey, a global professional experience and preparation for careers. Effective People Signature Program,” and services firm with offices in 123 countries. Dr. “Focus:Achieving Your Highest Priorities.” Covey's vision of empowering organizations • He lauded the Tunxis marketing In 1996, Stephen R. Covey was recognized to implement “principle-centered” leadership brochure, validating the messaging of the as one of Time magazine’s 25 most influential in their cultures continues to be an important piece,and pointing out that it shows how Americans. Dr. Covey is the author of several focus of FranklinCovey. Tunxis prepares students for the acclaimed books, including the international Those who wish to enroll in a workshop workforce. He exclaimed numerous bestseller, The 7 Habits of Highly Effective or receive more info. should contact Tunxis times how he found the brochure at 860.314.4700; [email protected]. 3 Education That Works For a Lifetime

Tunxis Marketing The pilot program which Tunxis For a copy of the positioning paper by FEC, print-out of the presentation, or to view the Benefits from Synergy Marketing and Public Relations initiated leveraged the System’s integrated marketing taped presentation, contact Leigh Knopf, of System Plan communications to the local level by director of marketing and public relations, I adapting elements of the System projects, 255.3775; [email protected]. Data Improved and enabling Tunxis to benefit from the System Costs Reduced image ad placements. In the pilot phase, Carbone Awarded Tunxis realized a 4.75% increase in credit for Dedication to On 7/14/05, the campus was invited to enrollment—nearly 25% more than the Business Education attend a talk by Ira Yellen, president and system’s average increase. After five years, Tunxis boosted its overall credit enrollment CEO of First Experience Communications, by more than 14%. entitled “Community Colleges: Bridging For Tunxis, sharing a identity Access to Success Through Collaborative across the state reduced the overall cost of Brand Building.” The paper was originally marketing and addressed the need to more delivered at the annual AACC Conference clearly communicate with multiple held 4/05 in Boston and was well-received audiences. It also made tracking results by hundreds of attendees, including many easier.At the same time Tunxis was able to community college presidents. The resenta- increase awareness, it also reduced its tion describes the strategies and tactics marketing budget by 16.8% after adjusting utilized in this multi-year system marketing for inflation. R to L: Candy Carbone received the Business Educator campaign commencing in the late 1990s, and From inception to ongoing of the Year award from Lee Marcoux, State Tunxis’ role as a System leader in its adoption implementation in 2005, results for the Department of Education representative for CBEA. of the branding initiatives integral to the cam- System included: immediate improvement of paign, and its development and sharing with data collection and analysis as well as Candy Carbone, chair of business/CIS and professor of business office technology, other CCCs of the resultant materials and advertising effectiveness, improved was conferred the 35th Business Educator marketing strategies. management of the CCC messages and of the Year award on 10/19/05 from the In developing its strategre commendations, images, maximization of limited resources Connecticut Business Educators Association the CT Community College System (both human and financial) in marketing (CBEA). undertook extensive primary and secondary efforts, and positive impact on policy, Carbone was honored for her leadership research to gauge public awareness of, government and business leaders. and dedication to business education perceptions about and expectations for the The strategic marketing communication at the Association’s 102nd Annual Conference CCCs.Some of the goals that emanated from implemented for the System has helped the luncheon held at the Crowne Plaza this were to create a sustainable integrated CCCs to secure funding to provide access Hartford-Cromwell. marketing, advertising and PR program that to at-risk students; the implementation of a Among the selection criteria for integrated the 12 College marketing programs; state matching endowment fund program to the award include significant contributions utilize public relations to increase visibility of encourage fund raising at public colleges; as an instructor of business education, CCC success ads and stories; increase expansion of CT Aid to Public College demonstrated leadership and dedication to public/media brand awareness to leverage Students Program (CAPCS Program) by the the field, and membership in CBEA. competitive advantages; increase enrollment General Assembly in 2000; and recognition Carbone has over 16 years experience by 10% for the 12 college system, both credit of the CCCs as a “foundation of economic teaching in business programs, 11 of which and non-credit, by 2005; and increase funding development” by the Governor’s Council have been at Tunxis,where business programs from the CT General Assembly for financial on Economic Competitiveness, among represent the third largest field of study. aid, CCC foundations and grants. other positive advancements. Throughout her tenure at the College and A 12-month integrated marketing “Any positive trend is the result of many as chair of the business and technology communications plan was developed for factor. The growth of enrollment and the department, Carbone has taken an active role execution via print, radio, TV and collateral growing support for community colleges in expanding the program’s articulation direct mail campaigns. Messages were created have resulted from the hard work and agreements, updating and developing new that related to improving the CCC’s image dedication of many people—from the curriculum for the program’s 10 degrees through relationship marketing and public presidents to the faculty and staff who have and certificates, and incorporating new relations, and through dispelling common focused on making student success possible technology relevant to employers. She misconceptions. Copy for these vehicles in classrooms, laboratories, and libraries recently collaborated with others in her was based on media profiles/demographics, across the System. Making their work and department in the ongoing process of integrated options for coordinated college- the success of students visible through a preparing for ACBSP (Association of specific communications, and communicated sustained image program has helped create Collegiate Business Schools and Programs) messages identified in the research to a community college message that is clear, accreditation at Tunxis. specific intended target audiences. A web unified, and persuasive, and it’s changed In her own teaching, Carbone strategy was developed and executed to the public’s and government leadership’s incorporates active learning and draws support other promotions to the greatest perception of community colleges Carbone–continued on p. 11 possible advantage. measurably.”—Ira Yellen, First Experience Communications. January/February 2006 4

dance, create artwork using the same methods as the Mojave and Navajos, interact with tribe elders, and learn of the unique challenges the tribes face. Each semester Dr. O’Neil and her students organize events at Tunxis that showcase, for students and the general public, the Native American traditions as well as the art the students have created. Dr. O’Neil’s passion for the subject has sparked much enthusiasm among her students, three of whom visited one of the reservations in 2004 so that they could witness some of the sacred ceremonies in which Dr. O’Neil participated. Dr. O’Neil’s course “Special Topics:The Mojave Indians–A Multi-Disciplinary Approach,” was made available in spring semester 2005 to students of Mohave Community College in Mohave County, , who receive credit at their college for taking the Tunxis Dr. Fran O’Neil (r) is congratulated by CTC BOT Stephen Ersinghaus online course. chair Louise S. Berry In a statement written by Colleen Keyes, TCC Faculty Honored at Said Marc Herzog, chancellor of the dean of academic affairs, she noted, “Stephen System Celebration Connecticut Community College System, Ersinghaus has distinguished himself through “While literally hundreds of staff members at integrating technology into all of his writing Dr. Frances O’Neil and our colleges could be singled out as examples courses, and he has created exciting Stephen Ersinghaus receive of leadership and dedication...the interactive courses at Tunxis. His teaching “Impact Awards” accomplishments of our faculty members style is challenging and innovative, and working in the classroom are vivid he employs a mentoring model which Two Tunxis faculty members were illustrations of each institution’s dedication to engages students intellectually and socially. honored for teaching excellence during a access and to opportunity. Their work has As a graduate of a community college who ceremony celebrating the 40th Anniversary created a world of opportunity for students went on to earn his master in fine arts degree of the Connecticut Community College and has provided the foundation that has from University of Texas, Ersinghaus has System on 4/26/05. made lifelong learning the key to success for demonstrated expertise in teaching students Among the CT Community College students throughout the state.” to incorporate narrative and visual interactive faculty and alumni receiving awards in Dr. O’Neil developed several courses on media using digital technology demanded in recognition of outstanding achievements in American Indians of the southwest that emerging industries.” I teaching and learning during the event in the utilize her firsthand experiences with and Legislative Office Building in Hartford, were extensive research on Mojave and Navajo Frances O’Neil, Ph.D., professor of Indian reservations over the past seven years. psychology, and Stephen Ersinghaus, assistant Students have opportunities to participate in professor of English. celebratory traditions such as song and

Cunningham–continued from p. 1 College System.” Along with other alumni, Cunningham was “I was traveling around the country doing conferred an “Impact Award” by the Prior to the evening awards ceremony during the CCC litigation consulting…but going back to Connecticut Community College System in a System’s 40th Anniversary celebration, CCC staff and college by enrolling at Tunxis made the ceremony celebrating the System’s 40th students spoke to legislators and passersby about each difference for me,” he said. anniversary in April 2005 at the Legislative College’s role in preparing the state’s workforce.Tunxis Cunningham went on to earn a master Office Building in Hartford. He was staff who manned the Tunxis table, featuring dental of science degree in education from recognized for “the wonderful example your assisting and science programs, in the Legislative Office Cappella University in 2001. As of the Building’s Concourse were (r to l): Gary Jacobs, assistant success provides to other community college professor of dental assisting; Lynn Laskowski, assistant writing of this article, he was at the students. We're delighted that you found professor of biology; and Richard Anderson, instructor of dissertation stage and expected to earn Tunxis at just the right moment, and that we criminal justice; shown with Melissa Witt,public relations his Ph.D. degree in education from there. were able to have an impact on your life and associate, and Leigh Knopf, director of marketing and The focus of his dissertation is “The Founding your career.” I public relations. of the Policy that Created the Community

5 Education That Works For a Lifetime

Tunxis Alumni and Student Spotlight

With Something for

Everyone,Tunxis Welcomes Jacob Komar Christian Burns Paul Kelleher Students of All Ages and Backgrounds who is teaching his native language and college experience,” she continued. “It is sharing cultural background. a cute, heartwarming place, and a dream A diverse mix of students with very different “The nice thing is my Tunxis courses will come true. I couldn’t believe it was possible goals comprise the group of over 7,000 transfer directly to UConn,” said Komar, to have the best of both worlds.” credit students who attend Tunxis each year, where he eventually plans to pursue a “I like the challenge and level at which providing a mix of perspectives that enrich bachelor’s degree in engineering or computer I’m learning,” said Burns, who excels in the their individual academic experiences. engineering. After that, he thinks he may sciences and especially enjoyed lectures on Among the varied backgrounds are want to pursue graduate work. osmosis, electron transport and other students seeking to gain transfer credits, Komar shares his special talents through topics in his biology course with Lynn lifelong learners who want new job skills or volunteer work, which has resulted in Laskowski, assistant professor of biology. personal enrichment, those making career national media recognition and numerous Laskowski has been a mentor to the young changes, home-schooled students in need of awards, including Prudential Spirit of learner, and has recommended additional supplemental instruction, and intellectually Community Award, Angel Soft Angels in educational materials and activities for him. gifted youngsters who seek educational Action award, and Kohl’s Kids Who Care After Tunxis, Burns plans to pursue a alternatives and a head start on college. Point of Light Award. His first project at age bachelor’s degree in biology and explore As part of this latter group, Jacob nine involved acquiring computers that were career options that will enable him to Komar, 11, of Burlington, found Tunxis discarded from his sister’s school, restoring continue following his interest in zoology offered just the challenge he needed. them, and donating them to families who and wildlife.“I have an obsessive passion for The gifted student liked the collegiate couldn’t otherwise afford them. animals,” he explained. environment enough to take his SATs early, Similarly, Christian Burns is a 12-year- On the other end of the spectrum is skip high school and instead enroll old MENSA member whose unique learning Paul Kelleher of Bristol is a 77-year-old full-time at Tunxis in 2003 to pursue a needs were also best addressed by attending retiree who for work and pleasure has taken degree that would enable him to transfer his college full-time. Burns, originally from about 30 credit and continuing education credits as he continued his studies. California, relocated with his family from St. courses over the years . “My classes at Tunxis are more challenging Thomas, USVI, and settled in Farmington in Kelleher worked in retail management and focused on the essentials,” said Komar,an search of different educational alternatives. throughout his career, at W.T. Grant Co. for engineering science major, who didn’t find Burns started reading when he was 18 25 years and then at Caldor as operating traditional classroom settings met his needs. months old. The liberal arts and sciences manager. Some of the Tunxis courses he “The pace was much better for me too,” major was 11 years old when he took the took during that time were “Human with less repetition than he encountered SATs, and just one of about 200 children to Resources Administration,” “Management,” learning with his peers. The higher level of be accepted into a special program for “Business Law” and several accounting work standards and instructors’ expectations young students at California State University courses. “When I was managing stores, I even helped him improve in areas that aren’t in Los Angeles. Although he and his family dealt with profit and loss statements,” said his natural strengths. ultimately declined the opportunity, he Kelleher, who already holds a B.S. degree in “Programming Logic” was one of his learned that Tunxis was an alternative business administration from University of favorite courses, which perhaps isn’t through Komar, who was a former classmate Maine.“The courses were a good refresher surprising considering he started tinkering of his at private school. for what I had previously learned in college.” with computers and writing programming Burns enrolled at Tunxis in 2003, These days, he takes courses that code at age five. He also liked his Spanish bypassing 8th grade and high school. “I interest him. He has taken courses in class, taught by William Jimenez, lecturer in couldn’t believe such a great possibility was in French,which he’d learned years ago but had Spanish. “There was a lot of emphasis on our own backyard,” said Debora Stevens- completely forgotten, and “History of the speaking the language in class,” said Komar, Burns, Christian’s mother.“Tunxis is a smaller Western World.” among others. noting that it enhanced his learning school, it’s close to home, and helped experience to have an instructor like Jimenez Christian make a better transition to the All Ages & Backgrounds–continued on p. 14

January/February 2006 6

Community Service… Addy jokingly said the standards must have been lowered for her to receive the award and that she never expected to feel so close to the community. “Being a part of Bristol has been a wonderful experience,” she said. “All of tonight’s recipients have helped others,” said John Letizia, a director on the club’s board. “We are proud of our selections.”

Dr. Rafaele Fierro, lecturer in history, L to R:At the health fair, Robin Knowles stands coordinated a one-week fundraiser at Tunxis alongside TCC students Dung Nguyen, Michelle in 9/05 to benefit those affected by Hurricane Heroux, Shayla Coutu,Tammy Riley-Nguyen, and Bobbi Wilcox, with Julie Nocera. President Addy (above) and Leigh Knopf, director of Katrina. Contributions from College faculty, marketing and public relations, were “jailed” at staff and students was donated to the Tunxis dental hygiene students volunteered Murphy & Scarletti’s in Farmington on 8/18/05 American Red Cross. at the annual health fair held at The while participating in the Avon/Farmington Lock Up, From Dr. Fierro— on 5/13/05, at which they a Muscular Dystrophy Association fundraiser. The responded to questions about a variety of event raised over $22,000, which will fund programs As suspected, the fundraiser was a and services for those with neuromuscular disorders. tremendous success.We raised a grand total oral health topics. of $3,283.33! None of this could have been In addition, Robin Knowles, R.D.H., accomplished without the help of so many of M.P.H., and Julie Nocera, R.D.H., both Bristol Boys & Girls Club you, who are too numerous to mention instructors of dental hygiene, and Tunxis Honors President Addy individually here. dental students volunteered at the I thank everyone for all their efforts in Special Olympics held at Southern CT helping a lot of people who were uprooted by State University 6/11-6/12/05, along President Cathryn Addy was honored for the hurricane. Last week was indeed a display with alumni and dental hygiene honor her humanitarian efforts by the Boys & of the true meaning of community college. society Sigma Phi Alpha members from Girls Clubs of Bristol during the Bristol Thanks again. Tunxis. Students performed oral health Boys & Girls Club 21st Annual screenings, fabricated mouth guards for Humanitarian Service Awards Dinner athletes, and provided individualized oral 10/27/05 at the Clarion Hotel in Bristol. hygiene for athletes and their coaches in collaboration with the University of CT The following excerpts are from a 10/28/05 School of Dental Medicine. article in The Bristol Press— Four individuals and one organization were honored at the Clarion Hotel Thursday by The American Red Cross held a blood the Bristol Boys and Girls Club for their drive at Tunxis on 10/6/05. community service. Cathryn Addy, Robert Messier Jr. and From Jane Patterson, Gary Ritter were presented with account representative, American Red Cross— Humanitarian Service Awards. Thank you so much for making last Thursday’s Addy, president of Tunxis Community blood drive a success.Thank you also to the College since 1993, has been involved entire recruitment/volunteer team at Tunxis in a number of community organizations, for such a smooth day. A total of 62 donors including the Greater Bristol Chamber came out to donate and 52 productive units of Commerce, Bristol Hospital, were collected! You met and exceeded the El Club de Español, the student Spanish Club, Wheeler Clinic, the Women and Girls goal we originally discussed of 40 productive collected clothes, diapers and other baby supplies Fund of the Main Street Community units. Way to go! One hundred fifty-six which they donated to the Spanish Speaking Center Foundation and the Connecticut Virtuosi of New Britain on 4/22/05. Displaying a few of their Connecticut hospital patients can be helped Chamber Orchestra. donations are Nancy Guidice (center), tutor, and from your drive alone. All presenting donors “Tunxis has been rated as one of the co-advisor for the club; a TCC student club member are also eligible to win an iPod shuffle because best community colleges in Connecticut (left); and a member of the Spanish Speaking Center you exceeded your goal. I will draw a name of New Britain. due to her dedication,” said John Leone, and drop off the iPod so that you can present secretary of the Boys and Girls Club.“She it to the lucky donor! (Addy) has dedicated her life to education.” Have a great day and thank you again for Community service–continued on p. 8 all of your efforts to help save lives.

7 Education That Works For a Lifetime

Dr. David England Community service–continued from p. 7 Emphasizes Commitment Students Affected by to Students and Hurricane Katrina Take Continuous Improvement Tunxis Online Courses Dr. David England, director of institutional Fourteen students from five colleges in the research, joined Tunxis in January 2005. New Orleans/Mississippi area enrolled in Formerly president of Des Moines courses at Tunxis,one of only two colleges in Community College in Des Moine, IA, Connecticut that participated in the Sloan England has drawn on 15 years’ experience Consortium to offer tuition-free online that has included institutional research, college courses to students affected by effectiveness and planning, and higher In addition to the preliminary work of Hurricane Katrina. education management. helping identify key outcomes and determining The students hailed from University of During his first year at Tunxis, he has the best way to measure them, England over New Orleans, Xavier University of Louisiana, administered surveys on student success and the next year will work with faculty Loyola University New Orleans, University of satisfaction, and staff and faculty assessment and departments on actual measurement, Mississippi, and Delgado Community College. of the College’s institutional effectiveness, and monitoring outcomes assessment measures, They enrolled in the Tunxis online courses has completed studies on characteristics of and implementing steps for making “Western Civilization” and “Logic,” choosing at-risk students.The strategic planning cycle improvements. Over the next four years he among eight of the College’s online is also under way, to which England will will also help assess methods for measuring offerings for the accelerated eight-week devote time, along with a continual focus on the 23 general education outcomes identified semester,which ended 1/6/06.They were also Title III and NEASC requirements for by Tunxis faculty. able to choose courses from over 200 outcomes assessment. “There are many smart, qualified people other colleges and universities nationwide “I see my job as going beyond providing here,” said England,of his experience at Tunxis that participated in the Sloan Consortium. reports and data to digging deeper to find out so far. “The quality of faculty is higher than An international association of colleges how to improve student success and the I’ve experienced in the past, and people have and universities, Sloan Consortium is the campus climate,” said England. “Continuous been friendly.” England holds an Ed.D.in nation’s largest association of institutions improvement is as important as looking at educational curriculum and administration and organizations committed to quality how we’re fulfilling our mission and strategic from Texas A&M University, and an M.A. in online education. It is administered through objectives.” Providing good customer service English from University of Texas. He is also a Franklin W. Olin College of Engineering and and responding quickly to anyone’s need for part-time lecturer in English at the College. I Babson College. data is also a focus. “Amidst the tragedies and devastation so many in the New Orleans area have experienced, it is reassuring to know our participation in this effort has in a small way enabled students to cope with some of the challenges they face during this difficult time, and continue pursuing their degrees,” said President Addy.

Tunxis Day was held at the Legislative Office Building on 4/20/05. About 20 senators, state representatives, aides, clerks and others stopped by to get the latest on Tunxis programs and students. Some of the critical needs communicated to legislators included the need for financial support to supply training to more who want to enter allied health fields, so that the CCCs can expand their efforts to help allay a potential health care crisis in CT; the need to expand One of several displays on view at Tunxis Day, featuring the College’s contributions to the economic well-being the number of full-time faculty throughout of the state through workforce development. the CCC System by 200 positions over the next five years; and the importance of making L to R: President Addy talks with Rep. Demetrios Giannaros (D-21), who sponsored Tunxis Day in the more student financial aid available from LOB atrium. state sources as the cost of college continues to increase. January/February 2006 8

Lifelong Learning a Theme During 34th Commencement Students Aged 13 to 87 Recognized

“It is satisfying to know that in sharing Tunxis Grads Transformed my knowledge and experiences I have by Faculty, Says Keynote helped them,” added Shapiro. “Many times they have come back and thanked me.” Over A total of 309 graduates were conferred the years she has received excellent associate’s degrees and certificates during the evaluations from the students she has College’s 34th Commencement, held 5/25/05 tutored and has been helpful with training in Tunxis courtyard. new tutors each semester. Dr. Merle W. Harris, president of Charter For nearly 20 years now, Shapiro has also Oak State College and the keynote speaker, attended Tunxis part-time, auditing courses in spoke on “Change and Choices.” various subjects each semester. “She truly “…I admire the community colleges for the exemplifies what it means to be a lifelong great job they do in educating a diverse learner,” said President Addy. I population and in opening doors to an unlimited future,” said Harris. “I also admire each of you for completing an important step in your careers as lifelong learners.” She encouraged graduates to reflect on Presenting her with the BOT Merit Award, President how they have changed during the experience Addy praised Shapiro's service to the College. of earning their degrees, and to think about the greater number of choices they have, including the ability to earn a better income. BOT Merit Award “Your educational experiences have transformed the way you see the world,” said Conferred at Ceremony Harris.“You have become more open-minded and are able to think in new ways and wrestle Tunxis presented Malvina Shapiro, student with new ideas.You have the ability to think and volunteer for the Academic Support critically and use new information to reach Center, the 12th Board of Trustees of sound conclusions.” Connecticut Community-Technical Colleges Among those awarded degrees at Tunxis Commencement was the youngest graduate of the class, “Your Tunxis education has been a great Merit Award during Commencement. The Christian Burns, 13, an intellectually gifted student who journey and you have been transformed,” she award recognizes individuals who have received an associate in science degree in liberal arts & continued.“You can thank the great faculty at provided extraordinary service to the sciences. He excels in the sciences and is very interested Tunxis for that—they have provided you with community colleges. in zoology and wildlife. He enrolled at University of new information and have prodded, pressed “It is a joy to have Malvina at the College Massachusetts at Amherst in fall 2005, and intends to and provoked you so you are prepared to use contributing to the Tunxis community,” said transfer to Cornell University where he’ll pursue a that information.” President Addy. “She has been a positive bachelor’s degree in biology. He plans to continue his “Now you have many more choices than influence and great resource for so many studies in a combined DVM/Ph.D. program and become a doctor of veterinary medicine. As part of Tunxis you had when you began this journey. students over the years in her tutoring role, Commencement, Burns’ story received special coverage So many jobs now require at least an and we appreciate her continued dedication on both WTNH-TV 8 and WVIT-TV 30. associate’s degree.” to them and to Tunxis.” “In this rapidly changing world, you will A retired concert pianist who once played need to continue learning,” said Harris. “I at Carnegie Hall, Shapiro, 87, has tutored want you to realize that as you look to the hundreds of students at the Academic future, you are now empowered—as a Support Center for the past 10 years in a worker, as a friend, as a parent, as a son or diverse range of topics including English, daughter, as a citizen, as a community psychology and sociology. “It is great to be volunteer, as a lifelong learner—to take on part of a growing college, helping students the next challenge, whatever it may be.” better themselves in the careers they choose, Cassandra Levine, valedictorian, thanked in the jobs they have, and in the lives they the faculty for making her educational journey lead,” said Shapiro. “I’ve heard students say memorable, for showing enthusiasm for the they enjoyed their experience at Tunxis subjects they taught, and for taking a real more than anywhere else they have attended interest in the lives of their students. because of the care and personal attention they received, and I am happy to be a part Commencement–continued on p. 16 of that.” Cassandra Levine, 2005 Valedictorian 9 Education That Works For a Lifetime

Workforce Development Also, our efforts with CWP and service area Nuns Become Nurse Aides Update companies have resulted in the College securing training dollars for incumbent In Tunxis CNA Program worker training. These funds will help From Dr. Donna LaGanga, dean of workforce Four nuns from Pondicherry, India were among those companies upgrade the skills of their current development & continuing education, who graduated 9/9/05 from the Certified Nurse Aide workforce and remain competitive in the 11/28/05— (CNA) summer program at Tunxis. Monsignor Bojnowski ever-changing global market. Manor, a nursing home in New Britain, chose the It has been a busy and productive semester In March 2005, along with Chris Piantek, program for the Sisters after reviewing several for the division of workforce development & continuing education coordinator, Victor alternatives and determining that the Tunxis special continuing education. Mitchell, director of business & industry six-week accelerated program would best meet their The October 5 and 6 visit of nationally- services, and Joe Jenecaro, director of training needs. In exchange for Monsignor Bojnowski recognized Dr. Stephen Covey was well- workforce development, I completed Manor paying their tuition, the Sisters have contracted received and well attended. His presentation to work there following graduation under the requirements and successfully passed the sponsorship of the Archdiocese of Hartford. at the Tunxis CC Foundation annual dinner exam to become a LERN Certified Program created additional interest and excitement In addition to its other heath care programs, Tunxis Planners. This is a nationally-recognized helps reduce the critical shortage of health care workers in for the full-day event held at the Aqua Turf in certification in the field of continuing Connecticut, with almost 140 CNA graduates each year Southington. Dr. Covey’s presentation on the education and workforce development. and a nearly 100% employment rate. “8th Habit: From Effectiveness to Greatness” Our allied health offerings have increased generated enthusiasm and excitement for the to meet the growing demand for qualified Covey-certified workshops that we will begin employees. We have added Central Sterile offering during the Spring 2006 semester. Supply Technician, EKG Technician He captivated the audience with theory, Certification training, and an entry-level applications and success stories. The initial Medical Coding and Billing program. Our offerings will center on the “7 Habits of Highly Certified Nurse Aide (CNA) and Phlebotomy Effective People” and “Focus: Achieving Your programs continue to draw large numbers Highest Priorities.” Both will be either at and are recognized for their quality and the a customer site and/or at one of the caliber of our graduates. During Summer Tunxis sites. 2005, we provided training for four nuns from Our continuing education initiative for Pondicherry, India in a special six-week, electricians has been successful in its first year. accelerated CNA program. Each year, all electricians in the state of As we work with a major financial Connecticut must complete seven hours of services company on ESL training, we are also mandated training.As a result of our focused partnering with them on a Customer Analyst efforts, we have become a training leader for program. We hope to roll this initiative out low-voltage electricians. We are currently during spring 2006. working on a new program for the 2006 In collaboration with Regional School certifying year. District 10, Burlington and Harwinton, the The New Britain Adult Education initiative Connecticut Shandong Sister Schools, and L to R: Dr. Donna LaGanga, dean of workforce has been funded for a second year under a potentially two other local high schools, we development & continuing education; Kim grant from the CT State Department of will be offering “Mandarin Chinese,” “Chinese Hall-Moore, director of career services (third from Education. This program enables recent high Culture” and an online “Mandarin Chinese” left); and Anthony Harrington, coordinator of minority school graduates or GED awardees to begin course. We are looking to host a China affairs and community alliances (kneeling in front); taking college courses while they are Institute during summer 2006. As more were among those who helped make the program a success. completing vocationally-oriented/workplace details concerning this exciting initiative are readiness courses as part of the New Britain solidified, we will share. Adult Education program. The division of workforce development A total of 16 recently graduated high Our work with Capital Workforce and continuing education continues to look school students successfully completed the Partners (CWP) continues to produce for new initiatives, grow stronger as a six-week summer 2005 Bridge Program, positive results. We continue to provide high-performance team, and gain greater sponsored by Capital Workforce Partners computer literacy training at the One-Stop in market share. I and Tunxis. Each student earned seven New Britain and collaborate with case college credits after completing “Principles managers there. Through these collaborative of Sociology,” “Student Development efforts, we have increased the number of Seminar,” and “Introduction to Windows” Individual Training Agreements (ITAs) to 63. courses. Students also participated in math ITAs bring students and increased revenue to and writing labs, and were offered various the College. In addition, through these seminars including admissions and financial collaborative efforts with CWP, the Summer aid counseling, a workshop identifying their Bridge Program realized 18 completions of work habits, and a Strong Interest which 14 later registered for classes at Tunxis. Inventory assessment administered by career services.

January/February 2006 10

Carbone–continued from p. 4

on actual business practices, which has in part led many of her students to seek her mentoring and advice in their educational and career endeavors. “Classroom observations, student evaluations and accolades from community and professional members attest to her excellence in the classroom and in the community,” said Lucille Cusano, professor of business office technology, who nominated her for the award. “She takes particular satisfaction from knowing she has the opportunity to contribute to her students’ lives and futures.” Carbone is an alumna of Tunxis and holds a master of science degree in business education from Central Connecticut State University. She has served on the Connecticut State Department of Education Business and Finance Technology Advisory Board for approximately 10 years. TCC Foundation and Advisory Board, Inc. elected new officers for 2005-2008 at its 6/2/05 annual meeting held at She is a past president of CBEA, and also the College. L to R: John Leone, immediate past president (executive director, Greater Bristol Chamber of Commerce); holds professional memberships in National John Smith, president (senior vice president, Bristol Hospital); Tunxis President Cathryn L. Addy; Frank Johnson, Business Educators Association (NBEA), vice-president (executive director, Manufacturing Alliance of Connecticut); and Timothy Fitch, secretary-treasurer Eastern Business Educators Association (vice president, individual life-product and marketing,The Hartford). In 2005 Tunxis CC Foundation celebrated its (EBEA), and International Association of 35th year of support for the College. Administrative Professionals (IAAP). She is advisor for the IAAP student chapter at Tunxis. I

From Bette Marafino, professor of English— of the various doodads and gadgets he used Professor Emeritus George Dursthoff, over the years in his “Interpersonal Ed.D., had been a faculty member at Tunxis Communication” course. He served as since January 1974, and had been retired for advisor and editor of the doctoral almost four years. Although he had been dissertation of Lisa Lavoie (Library staff) away from the College, he was still a much- and worked with her as recently as a week loved and respected colleague and friend. before his accident. For those of us who had the good His kind, gentle soul was and will fortune to work with George, we continue to be an inspiration to those who On this page are photos of Dursthoff’s earlier days remember his hearty laugh, cheerful knew and loved him. I teaching at Tunxis. demeanor and wise counsel. At PSO Dursthoff meetings, George was the unofficial “keeper –continued from p. 1 of all things official and unofficial.” and active participant in the life of the Whenever there was a question related to College. George’s varied career included a past action, everyone would automatically acting in Manhattan Community Theater as turn to George, who always had the answer. well as with the Masquers, the George loved Tunxis—one example of Aetna Players and the Producing Guild in this love was in his frequent generous Connecticut. He went on to direct many donations of films from his personal community theater productions throughout collection to Tunxis Library. Since his Connecticut. George is survived by his life passing, the Library staff has talked about companion, Robert C. Cotes, and leaves a purchasing a DVD collection of classic films legacy of love for and vigilant care of nature, in his honor. the environment and all its creatures.In lieu of Though retired, George continued to be flowers, donations may be made in George’s interested in the College and his colleagues. name to the charity of your choice or to the When he retired, George gave Maggie disaster victims of Hurricane Katrina. Ducharme, student services specialist, a box 11 Education That Works For a Lifetime

2nd Annual Writers’ 4/4/05—Lucy Ann Hurston, niece of Zora English,Tunxis; Edwina Trentham, author of the Festival Neale Hurston, and author of Speak, So autobiographical poetry collection Stumbling You Can Speak Again: The Life of Zora into the Light (Antrim House,Windsor, CT, Neale Hurston. Lucy Ann Hurston is 2004). Trentham is professor of English, instructor of sociology, Manchester Asnuntuck Community College. 4/7/05— Community College. “Me and Cleopatra: “The Process of Writing a Dissertation,” Writing the Short Story,” was presented by Dr. Francis Coan, instructor of history; Cindy Dr. Ed Ifkovic, author,and professor of English Brown Austin, contributing writer for emeritus; Sandra Katz, author of Dearest of Northeast Magazine, The Hartford Geniuses: A Life of Theodate Pope Riddle Courant, “Flash Fiction & Novels” (Tide-mark, Canton, CT, 2003). A noted by Dr. Tom Hazuka, professor of English, female architect, Theodate Pope Riddle Central Connecticut State University; Donna (1867-1946) designed the Hill-Stead F. Ferber, LPC, LADC, author of From Museum, Avon Old Farms School, and Ex-Wife to Exceptional Life: A Woman’s Westover School. Student Panel on “New Journey Through Divorce (Purple Lotus Media and Writing.” 4/5/05—Paul Dorrell, Press, LLC, Farmington, CT, 2004), a book author of Living the Artist’s Life:A Guide to of 365 one-page essays offering inspiration Growing, and Persevering, and Succeeding and guidance to women experiencing in the Art World (Hillstead Publishing, Kansas divorce. Ferber is a psychotherapist City, MO, 2004). Dorrell, an art consultant practicing in Farmington, CT. Hartford whose clients have included Mayo Clinic and Stage Educational Workshop/Preview the National D-Day Memorial, founded the of Othello, “Self-Publishing,” with Leopold Gallery in Kansas City, MO, in 1991. Joshua Radke and Kasandra Strid, students Anne Kelleher, author of fantasy novels, of Tunxis. Silver’s Edge Cindy Brown Austin, contributing writer for Northeast including (Luna Books, Buffalo, Speakers were introduced by Susan Magazine,The Hartford Courant, takes a minute to NY, 2004), the first in a new fantasy series. Bacon, assistant professor of English; answer a question after her talk at the Writers’ Kelleher is a graduate of Johns Hopkins Bob Brown, assistant professor of Festival on 4/7/05. University and studied medieval literature at history/English; Steve Ersinghaus, assistant University of Connecticut. 4/6/05—Tom professor of English; Christina Gotowka, Tunxis held a four-day “Writers’ Festival” 4/4- Condon, Place editor, The Hartford professor of psychology; and Elin Katz, J.D., 4/7/05, a celebration of literature and history Courant, Carole B. Shmurak, Ph.D., author of lecturer in English; Bill Kluba, professor of fine featuring poets and writers of fiction and the detective novel Deadmistress (Sterling arts; Carol Mahmood, professor of English; non-fiction as well as presentations on the House Publishers, Pittsburgh, PA, 2004) and Dr. Fran O’Neil, professor of psychology; writing process. Books by several of the lecturer in teacher education at Central George Sebastian-Coleman, lecturer in participating authors were on display for Connecticut State University. “Memoir English; and Marguerite Yawin, assistant purchase, and signed copies were available. Writing,” Sally Terrell, associate professor of professor of English. I

Diversity Series presentation, performed by Lance James of the Hartford Arts Collective and a Events offered as part of the talks, fellow musician; 3/28-4/8/05 Connecticut performances and trips that marked the Women’s Hall of Fame Exhibit; Diversity Series throughout Spring ’05 3/31/05—An examination and celebration of semester to share diversity of different African American history with lecture cultures were: 2/14–2/20/05—Paul “African American Music From Robeson Timeline Poster Exhibit; 2/21- Spiritual to Contemporary” and 2/28/05—Black Innovators Poster performance by Emmy award nominee Exhibit; 2/22/05—“Nightmares and Elizabeth Lyra Ross, who returned Daydreams,” presented by the Rev. Alvan recently from a successful Porgy and Bess Johnson; 2/24/05—Irish Step Dance opera tour of Europe. She presented an performance by Griffith Academy’s troupe; overview of African American history and 2/28-3/6/05—Harlem Renaissance (1918- music, ("Oh, Freedom"), accompanied by 1930s) Poster Exhibit; 3/7-3/13/05— pianist Doris Lang Kosloff. 4/19/05—“Black Latino Writers Poster Exhibit; 3/17/05— Southern Migration and the Emergence Over 20 diversity events, performances and exhibits “Islam and Modern Challenges,” of the Marcus Garvey Movement in were enjoyed in Spring ’05 semester. Above, soprano Hartford, CT, 1915-1928,” was presented soloist Elizabeth Lyra Ross sings African American songs presented by Jamilah Rasheed, coordinator of by Dr. Stacy Close, professor of history and that emerged during slavery’s history in the United the CT Islamic Speakers Bureau in New States. Haven; hosted by the Muslim Student director of Center for Educational Excellence Association; 3/17/05—Caribbean music selections with drums and keyboard Diversity series–continued on p. 16 January/February 2006 12

Native American The culture, traditions, and history of the narrative history and language a sense of Celebrations Navajo Indians was explored during the 3rd human continuity by reigniting in their Annual Navajo Day on 10/4/05. youth the passion and pride of their warrior Nine tribe members from the Navajo heritage.This day was a remembrance of that Reservation, Monument Valley, Utah, gave culture through education, information, talks during the presentation. Dr. Tanya and celebration. Gorman-Keith, academic dean of Arizona Rochelle Ripley is the founder of campus and centers at Diné College Hawkwing, an organization whose mission is in Tsaile, AZ, spoke on “The Education of a to promote cross-cultural education while Navajo Woman.” assisting the Lakota people with basic human Stanley Holiday, a medicine man on the needs, serving Cheyenne River and Pineridge reservation, talked about sacred healing Reservations in South Dakota. Hawkwing ceremonies and performed a healing blessing. is the realization of a promise Rochelle made Guest presenters described daily life on to her Lakota grandmother to help her the reservation, with video that helped people. Rochelle’s presentation provided a illustrate their discussion of sacred sites. background which dispelled many of the Navajo cultural traditions such as song, myths and misinformation that surround the dance, and basket and rug weaving were also plight and promise of today’s Native featured. Reservation members made Americans. She demonstrated the medicine L to R: Stanley Holiday, a medicine man from the wheel and facilitated an exercise which Navajo Reservation, gets help from his son, Lorenz authentic Navajo tacos during the event to Holiday, in translating his message to the Tunxis share with attendees. Organizer for both gave the audience an opportunity to make a audience during Navajo Day. events was Dr. Fran O’Neil. bead necklace that attendees exchanged “Indians of the Plains: Celebrating with one another to emphasize the concept A presentation on the culture, traditions, and the Lakota” on 3/10/05 included of “giveaway,” an essential part of the history of the Mojave Indians was held 4/12/05 presentations on Lakota Sioux culture and Lakota culture. during the 2nd Annual Mojave Day. heritage. The events was convened and The Buffalo Women comprised a group of The event featured a talk and videotape of hosted by Susan Dantino, associate dean of 20 volunteers who traveled to Pineridge tribal traditions, as well as presentations of institutional planning & effectiveness, Reservation in August 2004 to build beds for Mojave arts and cultural traditions by more who spent time on the Pineridge Reservation children of the reservation, eight of whom than half of the 45 Tunxis students enrolled in in South Dakota during 2004, and promised to remain as a group to educate, “The Mojave Indians: A Multi-Disciplinary Dr. Fran O’Neil, who has spearheaded inform and celebrate the Lakota heritage by Approach” course developed by Dr. Fran initiatives to develop Native American promoting scholarships and clothing O’Neil, professor of psychology. studies courses at Tunxis. The event was drives. They chronicled their life-altering Students shared Mojave Indian arts and sponsored and supported by the Tunxis CC experiences through narrative, demonstration cultural traditions they have learned,as well as Foundation & Advisory Board, Inc., and visuals. their direct experiences with the tribe. Student Services’ Diversity Program, and Friends from the reservation included Pottery, singing, poetry,“throwing the gourd” the Student Government Association. Judith Reardon, R.N., recipient of the 2003 (shaking of a beaded gourd), Mojave-inspired Presentations entitled “Hawkwing,” “The Woman of Character Award, Rita Good paintings, and a fashion show of ceremonial Buffalo Women,” and “Friends from the Woman, R.N., Rosebud Reservation, SD, dress and beadwork adornment they Reservation: Socio-Economic Challenges of and Louis Twiss, businessman and rancher, created were among the arts showcased. A Today’s Plains Indians,” depicted different Pineridge reservation, SD. Our belief is Tunxis student who visited the reservation aspects of the history and challenges of the that the challenges which confront the for field research also shared with the Lakota, and what can be done to help Oglala Lakota are historically based in U.S. audience her photos and experiences with preserve Native American culture. government policies regarding the Indians and the Mojaves. Eleven students from Mohave over 100 years of broken treaties.We believe Community College in Mohave County, From Susan Dantino, associate dean, the Clinton Administration to be among the Arizona who took the online course at Tunxis institutional planning & effectiveness, first to give visibility to the Indians’ economic were featured in a video. 3/10/05— plight, but the struggle is overwhelmed by A talk on the radioactive dumping site that The Lakota word for “remember” is Kiksuya. what we believe to be cultural invisibility, was proposed near the Needles, CA A celebration of diversity took place governmental indifference and racial reservation in the 1990s and ensuing stand-off remembering the Lakota Sioux culture prejudice. This presentation provided a view with federal officials was presented by Paul and heritage in Spring ’05 semester.The Plains of this struggle, what is currently under way, Wittmer, Ph.D., Tunxis professor of history Indians’ cultural heritage contrasts that of the and what needs to be done to preserve a emeritus, who was originally involved with native peoples of the southwest—the Mojave uniquely American culture and economy.The research on the Mojave Indians with Dr. and Navajo. Their location in the colder evening concluded with an “honoring O’Neil. California, five other states, and area climates of the northern plains speaks ceremony” where I was presented with a environmental protection groups participated to a different socio/historical journey, one traditional star quilt. I with the Mojave tribe in what would become that after more than 100 years still evokes the longest stand-off with federal officials on a intense passion. reservation, according to O’Neil. As an endangered culture, the Lakota nation struggles to preserve through its 13 Education That Works For a Lifetime

Library Corner Previously,Tryfon was the recipient of the particularly at the busiest time of the 1999 Nota Bene Reynolds Scholarship, an semester when papers and assignments are award given annually to five outstanding due and nervous students need a calm and authors, and the poet was published confident computer engineer to help them in Nota Bene, the literary honors anthology of plug in their flash drives and save, print, Phi Theta Kappa. His poem, “The Mouse and go! and the Human,” was published in the G In the words of Goethe, “true generosity magazine America in June 2004, the same gives recognition.” In that spirit,Tunxis Library year he became the winner of the Foley publicly thanks the Lifelong Learning Poetry Contest. Association for their recent gift of $200 G Bill Dougal, a professional caricaturist for which helped us to develop and update our more than 20 years, recently created a color collection of resources on marriage, rendering of Tunxis Library for inclusion in relationships, and the family. the next Farmington Valley Book. Dougal’s G The Library book sale was a great caricature and cartoon style illustrations have success, allowing the Library to contribute been published in The Hartford Courant, $100 each to funds collected for the Hartford News,The Valley Book, and numerous victims of Hurricane Katrina and the advertising pieces. Bill teaches illustration at Pakistan earthquake. Manchester Community College and though G Our new English as a Second Language he lives in Lebanon, CT, he is always looking collection is becoming increasingly popular. for interesting places to sketch and cartoon We circulated over 900 items in the first year, Tryfon Tolides, a former Tunxis student, credits his Tunxis for his publications. This time his inspiration including some award-winning works of experience with putting him on the path to becoming a was our own Library! children’s literature that is great for reading published poet (see the next I&AT issue for a feature G to book lovers of all ages.We’re still offering article on Tolides) Meet Eugene! Yawhenii “Eugene” Urublewski has joined the staff of Tunxis “Coffee and Conversation” on Thursdays at 4 From Lisa Lavoie, librarian— Library as a work study, helping fellow p.m. to everyone in the campus community G It’s always great when community users find students with computer and printer issues as who would like to share in English their way into Tunxis Library, and recently the they do their online library research and conversation. For more information, contact Library has become home to an award- write term papers. Eugene is from Belarus, an Carolyn Boulay, librarian. I winning poet and a local artist/caricaturist. Eastern European country which borders Tryfon Tolides, a Farmington resident and Poland,Latvia,and Lithuania.He has told us he former Tunxis student, is one of the recent is a software engineer with a college degree All Ages & Backgrounds winners of The National Poetry Series (NPS) in computer science from a foreign university. –continued from p. 6 competition. For nearly 25 years, NPS has Currently taking courses in ESL and technical sponsored the publication of poetry by an writing here at Tunxis, Eugene describes the “It’s nice being among a group of people, with impressive array of both new and more College as “a very professional place. Tunxis students who are very serious and focused,” established talent. Former winner Mark Doty has been a tremendous experience. It has said Kelleher, noting that his instructors are won the National Book Critics’ Circle Award great teachers and everyone is very kind.” knowledgeable and compare favorably with and the Los Angeles Times Book Prize for his And the librarians couldn’t be happier to have the instructors he had at University of Maine. 1992 NPS winning manuscript, My Alexandria, him on board to troubleshoot the endless “The community college system is one of the and Billy Collins, the former U.S. Poet computer glitches that can happen from both best things to ever happen as far as higher Laureate, was selected for The National human error and constant computer use. education goes.” Poetry Series in 1990 for his book, Questions Eugene is very articulate and eager to “It’s a great opportunity for young people About Angels. utilize his knowledge and experience to help with limited means to get two years of Tryfon is quite modest about his recent students who are panicked about saving their education at a reasonable price,” Kelleher award, but is happy that the award will include documents, using new software, and printing continued.“Some of these students might not the publication of his first book of poetry, perfect charts and graphs. In his former otherwise have had to opportunity to go to entitled An Almost Pure Empty Walking, to be positions before coming to Tunxis in 2002, college. It’s a wonderful place for everyone.” Editor’s Note: This story dates back to 12/03. published by Penguin Books in May 2006. Eugene participated in a joint project For more recent information on Christian Burns, He describes Tunxis Library as a very conducted by Belarussian, French, and who has since graduated from Tunxis, comfortable place to edit his work and American researchers and engineers for see p. 9. I communicate with his editors and former Science Soft Company, a client of the professors at Syracuse University where he Invention Machine Corporation. He also earned a master in fine arts degree in creative worked in France for Dassault Systems as a writing.Tunxis Library will be exhibiting some tech optimizer working on a portion of the of Tolides’ poetry on its “art wall” in January computer-aided design software,CATIA,used 2006 and hopes to have the poet read some by big name customers such as IBM and of his works at an all-campus reception during Boeing. The Library staff hopes students will the exhibition. start seeking out Eugene for assistance,

January/February 2006 14

A Career Fair was held 4/14/05, with close and family therapist of Wheeler Clinic, to 20 participating organizations, representing who presented information on the signs, publishing, recreation, health care, financial symptoms, treatment and prevention of services, law enforcement, retail, and the eating disorders 3/9/05—“The Obesity nonprofit sector. Epidemic and New Recommended Dietary Guidelines for Health and “PlayRights—Four Hearts Changing,” Fitness,” presented by Laura Koski, R.D., four professional actors in an interactive certified dietitian/nutritionist, of Bristol play that explored the impact of Hospital Wellness Center. Talks were made violence in relationships, was presented possible in part through a grant from the on 3/16/05. The story follows two couples Women and Girls’ Fund of the Main Street from the time they begin dating, with hints Community Foundation in Bristol. Other later arising that something isn’t right with lectures sponsored by Bristol Hospital Health one of the pairs.The event was made possible Services Clinic of Tunxis included: 9/8/50— in part through a grant from the Women and Suicide Prevention talk in recognition of Girls’ Fund of the Main Street Community Suicide Prevention Week, with Susan Foundation in Bristol. The “Four Hearts Walkama, licensed clinical social worker and Changing” tour has included performances at director of Children’s Outpatient Services, colleges and universities in 14 states. Wheeler Clinic, who provided information on During National Depression Screening Day, 29 people suicide risk and prevention, including how to were referred to community agencies for further identify someone who is potentially suicidal evaluation and therapy, and information was provided and the best response. 10/6/05—National to several individuals who were seeking help for a friend Depression Screening Day, with free, or relative. R to L (back to front): Vivian Craven, counselor; Elaine Adams, R.N., B.S.N., site supervisor anonymous informational screenings for of Bristol Hospital Health Services Clinic at TCC; Judy depression, bipolar disorder, generalized Reilly-Roberts, counselor; and Janet Miani, counseling anxiety and mood disorders, and post- intern, were screeners for the day, while Anna-Marie traumatic stress syndrome. 10/19/05— Heredia, CONNTAC-EOC educational counselor, and “Depression & Anxiety Management” Katie Porter,TCC student, manned the information table. talk with Kathleen Mercer, licensed clinical Also involved in helping with the event were (not shown) social worker, who addressed factors which Kelly Pittman, transfer coordinator/academic advisor; Lori A Tunxis student receives a hearing test from Advanced contribute to anxiety and depression and Fuller, assistant professor of mathematics; and Tunxis Hearing Solutions,Avon, during the Health and Library staff. Wellness Fair. discussed ways of reducing the extent of these conditions. A panel discussion was held to Health and Wellness Fair A was held on commemorate Constitution Day on campus 4/13/05 for students and the 9/28/05, with an overview of the community in the main Administration Constitution’s origins, historical context and Building hallway and lobbies. current challenges. Bob Brown, assistant Over 25 organizations provide professor of history/English, Dr. Fran information and demonstrations on various Coan, instructor of history, Kim Karath, health and lifestyle issues.Those who attended assistant professor of English, Dr. Rafaele were able to peruse information tables and Fierro, lecturer in history, and Romuald receive services such as hearing tests, Byczkiewicz, lecturer in history, participated blood pressure screenings, and five-minute “Designing and Refining Student Performance in the discussion with Colleen Keyes, dean of chair massages. Information on naturopathic academic affairs, as the mediator. medicine alternatives, hypnosis, feng shui, Assessment” was presented during Professional Day at Tunxis on 9/23/05 by Drs. Judith Stanley (shown nutrition, fitness, herbal remedies, journaling, above) and William Rickards, education consultants.The Reiki, Karate, finances, skin care, personal presentation was designed to assist in the implemention hygiene, body art, and other community of the Outcomes-Based Education Project at Tunxis resources for women were featured. funded by the Title III grant. Stanley and Rickards shared The fair was made possible through a information about the outcomes assessment strategy grant from the Women and Girls’ Fund of the undertaken by Alverno C ollege in Wisconsin, and Main Street Community Foundation in Bristol. facilitated discussion about the departmental and program perspectives at Tunxis regarding general Free health and wellness talks were held education outcomes and assessment issues. Some of the in spring and fall ’05 semesters: 2/17/05 areas addressed were how to directly involve students in “Financial Fitness and Money Talk: Get the process and better prepare them for active learning Control of it Before it Gets Control of experiences, expectations for successful student You,” presented by Bob Currier of Employee performance, providing constructive feedback, and Assistance Program (EAP); 2/25/05—Eating factoring in students’ self-assessments in learning Disorders clinic with Jill Cristo, marriage outcomes measurements.The day was the culmination of several days of discussion led by the consultants.

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Diversity series–continued from p. 12 Commencement–continued from p. 9 way that makes me feel,” said Levine. When her son came along, she juggled her full-time at Eastern Center for Research in Black “My special thanks go out to my advisor,Dave studies with caring for her him and working Culture, with lunch at Londel's restaurant Lardie, (professor of accounting); Nancy part-time jobs as a bookkeeper and accounts in Harlem and optional visit to the Grassilli, (professor of marketing); Mike receivable clerk. Metropolitan Museum of Art. Some Aldi, (part-time lecturer in business, and With her ’05 A.S. degree in accounting chose to join David Archambault, public director of institutional advancement); from Tunxis,Levine plans to continue with her relations associate—m&pr office, and lecturer and Gerry Arens, (professor emeritus of education. She plans to get a master’s degree in fine arts/photography, for a one-hour business/business law, who passed away in in accounting or sit for the CPA exam. guided tour of the African Arts Collection; 9/04),” said Levine in her speech. “For two, “Whatever the future holds for me, I 4/5/05—Poetry reading, discussion and four,six years or longer,this campus has been know higher education will always be a part open mic session centered on the a second home for many of us, and our of it. I hope the same holds true for you.The Mojave Indians, with Dr. Fran O’Neil, teachers were like a family.” quest for knowledge is what keeps us going professor of psychology. A lecture “The The 30-year-old mother reflected on the and growing,” she concluded. Polish Immigrant Community in importance of lifelong learning. She had During the ceremony, Levine was also Middletown, CT” was also presented by previously earned a B.S. degree in liberal arts conferred a Medallion of Merit by the Board Romuald Byczkiewicz, lecturer in history. & sciences from CCSU, and was working in a of Trustees of Connecticut Community- “One Vietnamese Refugee’s Story/Oral job she “was totally bored with.” She decided Technical Colleges. The award recognizes History” was presented by Dr. Rafaele to pursue an A.S. degree in a business subject outstanding academic accomplishments of Fierro, then lecturer in history, a short story area, as, she said, it would be “marketable.” associate’s degree graduates. Recipients must he was inspired to write about a student “I always loved college—meeting classmates have earned a cumulative quality point ratio named Vincent whom he taught at Capital and teachers who are interested in the same of 4.0, and have completed at least 50 percent Community College. Rebecca Scorso, things I am, and learning new things and the of the degree requirements at Tunxis. I managing director of the Connecticut Women’s Hall of Fame presented the framed series (on loan) of the Women’s Hall of Fame and led discussion regarding the women the series celebrates. 4/14/05 & Rebecca Sullivan, professor of dental hygiene, was nominated by students and received 4/15/05—Diversity Workshop, an an Honorable Mention in 4/05 for the National SAHDA Advisor Award. • On 6/10/05, she interactive session designed to assist students was notified she received the Congress Merit Recognition Award from the CT Congress of with furthering their own understanding of Community Colleges, along with Dr. Fran Coan, instructor of history; Lucretia Holley, living and working in a diverse community,was associate director of admissions; Rachel Hyland, systems librarian; Gary Jacobs, assistant sponsored by the dental program. 4/14/05— professor of dental assisting; Susan Juba, registrar, Ken Mikulski, professor of sociology, Play “Othello,” at the Hartford Stage with and John Timmons, assistant professor of CIS/communication.They were each awarded a dinner at a restaurant beforehand. 4/18/05— one time non-recurring $1,500 cash payment.The College decides who receives the awards International Students’ Reception to kick at Tunxis, with criteria that include excellence in teaching, exceptional duty, superior off International Students Week, for the performance and/or unusual service. Wrote Mary Bencivengo, division director of allied College’s international student body. health & science, in her nomination of Sullivan, “I recommend you for your outstanding 4/19/05—A lecture on the Polish Labor contribution to student life as advisor to the American Dental Hygiene Student Movement by a faculty member of Central Organization at Tunxis for over 15 years.The organization has raised money over the years Connecticut State University. 4/20/05— that is part of a permanent scholarship from SADHA and has won recognition nationally Classical Spanish guitar performance by for its advisor and contributions to the Eastern Regional Student Convention.” Lorena Garay of CT Classical Guitar Society; • Sullivan also attended the American Dental Education Association (ADEA) Annual and 4/23/05—Tour of the United Nations Conference with Claudia Turcotte, professor of allied health/dental hygiene, in Baltimore, in New York. I MD in April 2005. Courses included “Dealing with Unprofessional Student Conduct,” “The Art of Motivational Interviewing,” “Emerging Clinical Technologies in an Already Crowded Curriculum,” and “Clinical Practice and Evidence-Based Decision-Making.” She also attended a dental hygiene clinical coordinators lunch and discussion, ADEA scientific poster session presentations, and educational exhibit presentations. • In 11/04 she presented the course, “Current Issues in Nutrition,” with Diana Himmel, associate professor of allied health/dental hygiene, at the Annual CDHA (Connecticut Dental Hygienists’ Association) Nutmeg Conference. She also moderated a group discussion at a student issues “lunch and learn.” • In 1/05, Sullivan attended the Yankee Dental Congress in Boston, MA. • She also completed online course work at Univ. of AZ: “Nutrition and Cardiovascular Health” and “Botanicals in Medicine.”

Patrice Hamilton, instructor of English, showed a short video she wrote and directed entitled “The Long Weekend” at a Tunxis viewing on 8/12/05 and 10/21/05. Described as a “cautionary tale” presenting her concerns with the Patriot Act, Hamilton wrote,“. . . it’s set in the near future and presents a dystopia in which we have lost/sacrificed many of our civic

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rights for protection against terrorism. It Bob Chase, M.S.W., L.C.S.W., lecturer in Charles Cleary, acting dean of raises the question of how far one is willing foreign language, presented “Dramatizing administration, attended NACUBO’s to go to be safe.” Prior to the viewing, Culture Awareness in Spanish Healthcare (National Association of College & attendees enjoyed live jazz, coffee and Classes” with Dr. Robert Quinn of Jackson University Business Officers) Annual dessert. The cast of actors, mostly Tunxis State University, MS during the annual Meeting: Building Organizational Capacity in staff and faculty, included Hamilton, Sally Northeast Conference on the Teaching of Baltimore, MD 7/10–7/12/05. He attended Terrell, Daren Casey, John Timmons, Foreign Languages, held 3/31-4/3/05 at the workshops on “Successful Steps to Disaster Jim Revillini, Mike Aldi, Nancy Grassilli, Marriott Marquis Hotel in New York City. Recovery,” “Integrating the College Mission Dr. Rafaele Fierro, and Peter Wrote Chase, “The workshop engaged & Strategic Facilities Plan,” “Leadership McCluskey. Other production crew from participants in improvisations in the style of Perspectives: The President’s Perspective,” Tunxis included Timmons, Mike Zych, the popular television program,‘Whose Line “The Role of the CBO in the Accreditation and George Sebastian-Coleman.“The is it Anyway?’, and was designed to promote Process,” and “Staying on the Straight and Long Weekend” was accepted in the “video” discovery learning with regard to culture Narrow: Ethics for Business Officers.” category at the New York International and cross-cultural communication in the Independent Film and Video Festival, shown context of a language class. For example, Lisa Lavoie, librarian, presented “Happy 11/12/05 during festival activities. in one vignette a hospital security guard, Together: Early Entrant Home-Schoolers Submissions to the festival are accepted charged with limiting visits to immediate and the Community College” on 5/5/05 at based on production value, content, family, interacted with a godfather who the Graduate Research/Creativity cinematography, and acting criteria. wanted to visit his godchild and Symposium, sponsored by the University of The 10/21/05 viewing also included considered himself to be a member of the Hartford. Lavoie is enrolled in the “Stoning Field,” by Steve Ersinghaus, immediate family. In another, a patient with Educational Leadership doctoral program at assistant professor of English, a short fiction heartburn received simultaneous advice the university. Lavoie also gave a talk on story he presented in Macromedia Flash from a medical doctor and a folk-healer. 4/9/05 entitled “Kids in College: Early software, based on a previous work Another improvisation called for Entrance Home-Schoolers Attending he wrote. participants to relate to each other using Community Colleges,” at one of the differing courtesy conventions and to share sessions offered during the Council for the their thoughts and feelings as if thinking Study of Community Colleges 47th Annual aloud between verbal transactions.” Conference held 4/7-4/9/05 at the Hynes Chase also attended numerous Convention Center in Boston, MA, and workshops on pedagogy and recent sponsored by the American Association of developments in second language Community Colleges. Lavoie said her talk acquisition. He said he enjoyed sharing ideas centered on “fulfilling the vertical and and experiences with other world language horizontal foci of a multiple-missioned teachers from around the country. During community college.” the conference, he also visited exhibitor booths touting new textbooks and other Dr. Edward Cook, associate professor of teaching aids. science, reported he gave an illustrated talk Hamilton, writer/director of “The Long Weekend” Chase, a co-advisor to El Club de to the Down to Earth Garden Club in South Español, Tunxis student Spanish club, Windsor, CT, on 3/9/05. On 6/18/05, he was arranged for club members to attend “The the speaker at a fundraiser attended by over Cook,” a play by Eduardo Machado, at the 120 women entitled “Teal Ribbon Tea,” Hartford Stage Company on 3/26/05.Wrote sponsored by the English Department at Chase, “The very moving play offered fresh Central Connecticut State University. The insights into the identity of the Cuban event raised approximately $5,000 for the people, including views of life prior to the National Ovarian Cancer Coalition and revolution and the seemingly irreconcilable commemorated a member of the English worlds of post-revolution island dwellers department who succumbed to ovarian and those who fled to the United States.” cancer and was a lifelong admirer of Prior to the play,students met at Chase’s Caprilands herb farm, for which Cook is house, where his wife Clarisa Medina horticulturist and executor of the estate. A still shot of a segment from “The Long Weekend” prepared a meal that was typical of her native home, the Dominican Republic. Lee Chiodo, R.D.H., dental clinical “Amid the rich flavors and aromas of her coordinator, successfully passed the kitchen, students of various levels of Certified Dental Assistant (CDA) exam proficiency were able to practice their administered through Dental Assisting Spanish-speaking skills,” wrote Chase. National Board (DANB). The computerized Reduced-cost tickets to the play were test has three parts: infection control exam made available through the Student (ICE), general chair side exam (GCE) and Activities Office.

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radiation health and safety (RAD). She practices from effective college web sites, participated in a special dinner conversation took the three parts one at a time from developing a web site into the powerful with the editors of Community College Week, 2004-2005, passing radiation in 11/04 marketing tool it must be for the Education Alliance home-quarters on Lake and the other two parts in 3/05 and 405. higher education institution; also Cochituate, MA. In relation to the American Wrote Sylvia Seaver, counselor and Annual Meeting of the Regional NCMPR Association of Community Colleges professor of dental assisting, on 5/5/05, District. • 5/26/05: attended “Building (AACC) conference in Boston in 4/05, “It is always a pleasure when we can Community Relationships: Gaining and Community College Week assessed the congratulate the accomplishments of one of Maintaining Public Consent,” 90-minute editorial opinion and commentary of our own group…Lee Chiodo has reached teleseminar and 20 minutes of live community and technical colleges yet one more milestone in her career, discussion of Public Relations Society of throughout the six-state area. having successfully completed requirements America regarding gaining and maintaining This market assessment effort aimed for CDA. Let’s congratulate her for her public consent, especially when there is to better serve CCW’s readership commitment to both the dental assisting an environment of public suspicion, which is and advertisers. Among topics discussed: program and this much-respected an ongoing concern for most businesses current community college news coverage profession. Kudos, Lee.” and large organizations. Focus was on and special feature events; community key elements to maintaining community college role in building the workforce; Leigh E. Knopf, director of marketing and relationships and nurturing them through opinion editorials and commentaries; public relations, participated in the meaningful engagement with various publics community college political strategies following: • 10/17-10/18/05: National within the community and organization. and public relations efforts; community Council for Marketing & Public Relations Presenter: James E. Lukaszewski, ABC, APR, college grantsmanship strategies; remedial (NCMPR) District 1 Conference, Mystic, Fellow PRSA. Legal Aid, and developmental education; community CT. System Marketing and Communications Hartford, CT. • 5/17/05: “Strategies to college professional development; Council members hosted the event in Gain a Competitive Edge: Improving the community college baccalaureate; its particulars. She was a volunteer working Campus Experience,” one-hour University community college enrollment growth the event, and participated in workshops Business web seminar with focus on all planning and management; innovative and roundtables: “Branding Remix”— aspects of first impressions made on visiting approaches to provide transferable presentation on the branding and public prospective students and their parents; community college education. • 4/8/05: relations program of Columbia-Greene senior administrators and industry experts following special request by Ira Rubenzahl, Community College, Hudson, NY; “A on how institutions are leveraging their current president of Springfield Technical Community Approach to Communicating service operations, facilities management, Community College and former president the Brand Image”—roundtable discussion and dining functions to attract more of Capital Community College, Knopf with college relations specialist at Monroe students, while also helping retention described and discussed the Tunxis Community College, NY; “Getting rates; how to create a service culture and marketing and public relations/branding Faculty Involved in the Marketing cultivate campus excellence in operations program with STCC’s new marketing Effort—A Faculty Perspective”—roundtable staff; proven strategies for marketing director, Joan Thomas. • 3/8/05: “Press discussion with Larry Golden, executive an institution’s point of differentiation; Conferences:Are They Still Relevant?”, panel vice president and director of research, proven techniques to improve the of Public Relations Society of America: SandraGolden & Associates, and a former student experience and create a destination addressed the overall concept of press college faculty member; “Defining, campus. • 4/05: contributor to “Community conferences, as they currently are used, in Designing and Implementing Effective Web Colleges: Bridging Access to Success light of the layers of complication such an Surveys”—Kathi Swanson, Ph.D., president, Through Collaborative Branding,” (Dynamic event now have in today’s world; what CLARUS Corporation, on web research social forces are changing the way works and what doesn’t work; how to methods to collect information from community colleges must operate, manage expectations; the impact of how prospective and current students, and communicate and interact with their publics technology has transformed the way “news” how to properly design and administer web in order to gain support: Case Studies of is released; the challenges of today’s media surveys from both a technological the Connecticut Community College outlets and their need to frequently handle and methodological perspective; “The System, copyright 2005 FEC), position paper more information with less staff, with time College Foundation and the Public of First Experience Communications, pressures, and demands to juggle news Relations Office: Providing Mutual Glastonbury, CT. Delivered at the 2005 story priorities with limited resources. Support”—Richard Pokrass, dean of regional conference of American Panel consisted of long-time Connecticut institutional advancement and former Association of Community Colleges, media relations professionals representing director of public relations, Burlington Boston, MA, 4/05. • 4/26/05: Connecticut associations, business, and government: County College (Community), NJ, on roles Community College System’s 40th Nancy Andrews, media relations director, and suggested effective approaches to Anniversary event, at Legislative Office Connecticut Business & Industry challenges of working together on goals Building, Hartford, CT: assisted in Association, Hartford; Mark Sullivan, of the institution; “Beyond Bifurcation”— preparations, writing for, and hosting of the director of media relations, Pratt & Pam Cox-Otto, Ph.D., president/CEO, daylong event. Interview of Tunxis alumnus Whitney, East Hartford; and a spokesperson Interact Communications, Inc., on web for poster copy and publicity. • 4/10/05 for a major State agency. • 1/25/05: “Web preferences by generations and meeting (Sunday): by invitation from James E. Accessibility for Community Colleges,” multi-generational web site wants, best Samuels, president, Education Alliance, Great Plains ADA & IT Center 90-minute

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webcast: addressed the increasing use of Business.” The presentation by Dr. Jim Black, surveyed said tangibles such as the community college web sites for student of SEM Works, formerly of University of appearance of facilities, equipment, recruitment and services such as North Carolina, Greensboro, focused on personnel, and communication materials registration, distance education, and library strategic enrollment management and how were important. • On 10/27/05, Witt research. Webcast reviewed the principles to strike a balance that respects the attended “When the News is Bad: Handling of accessible web design and provided academic culture while moving ahead with the Toughest Questions and Emotional information about online resources for the business-related, more student-centered Questioners,” web seminar presented by additional training and accessibility testing outcomes students expect of their James Lukaszewski, APR, Fellow PRSA, and repair software. • 12/14/04: attended educational experiences. Black has served as chairman and president of The Lukaszewski “Event Management Tools for Tomorrow’s a consultant for American Association of Group Inc., sponsored by Public Relations Event Manager” on increasing event Collegiate Registrars and Admissions Society of America (PRSA),covering a series response rates; reducing costs by as much Officers, the National Association of of approaches and techniques to help as 90%; decreasing attrition by 25%; Student Personnel Administrators, as well accomplish the task of delivering bad news electronic registration methods. Sponsored as more than 100 colleges and universities. which is in no respect positive and by Cvent, Hartford Marriott Farmington. • An important emphasis in implementing responding to the questions such Member of the new System Marketing and a student-centered environment throughout news generates. Communications Council established in 2004. was the need to establish key performance indicators that can frequently and easily Rob Wahl, director of information Melissa Witt, public relations associate, be monitored, resulting in data-driven technology, attended a two-day annual completed “Corporation Finance” in 6/05 at decisions instead of basing actions on conference in Worcester, MA, held by . The course anecdote. Among today’s students’ needs NERCOMP (North East Regional introduced the financial decision-making and expectations are speed, convenience, Computing Program) in 3/05. He attended a process, and covered time value of money customized communication, choices, variety of sessions focusing primarily on concepts, analysis and valuation of common control, connection with others, and high network and workstation security, and stock and bonds, risk and return, and tech/high touch experiences. They want sessions on general IT administration and evaluation of portfolios; measuring the cost to receive tools and information that new technologies. • In 12/05,Wahl attended of capital, capital budgeting decisions, and help them make decisions about their a two-day workshop devoted solely to ratio analysis, among others.The course is a educational direction and control their own Microsoft Security Guidance Training. • He requirement for the master’s in business destiny. While not a new concept, Black also attended a one-day Technical Workshop administration. • On 6/1/05, Witt was discussed how cultivating relationships with on Microsoft Windows XP Service Pack 2. notified of inclusion in International Who’s students through positive interaction with Who of Professionals,“most elite professional peers, faculty and the institution are Stephen Klema, professor of graphic network in the world,” 2004-2005 edition, important in keeping them engaged in their design, attended a design class entitled following notification of nomination for first year of college experience so that they “Graphic Design for the Web” 7/18-7/29/05. inclusion on 9/21/04. • With Leigh Knopf don’t leave. In his recruitment discussion, Part of the School of Design’s on 5/26/05: attended “Building Community Black said,“The most powerful recruitment Summer Institute in Graphic Design, the Relationships: Gaining and Maintaining tool you will ever have is word-of-mouth. full-day classes met Monday through Friday Public Consent.” 90-minute teleseminar and Institutional image is your most valuable over the two-week period. The workshop 20 minutes of live discussion of Public asset.” He also talked about customer introduced some web design tools and Relations Society of America: regarding service in a higher education context and concepts underlying their use. Course work gaining and maintaining public consent, the use of business intelligence to improve included creating an accessible, interactive especially when there is an environment of performance and achieve institutional web portfolio. Funding for the course was public suspicion, which is an ongoing objectives. In addressing the importance of provided through the Perkins Grant. • concern for most businesses and large quality customer service, he emphasized Klema also created works which ran with organizations. Focus was on key elements to factors such as faculty and staff attitudes; those of other artists in the Chris Horton maintaining community relationships and personalization of services and instruction; Tribute Exhibition 8/22-9/14/05 at Hartford nurturing them through meaningful problem-solving; information access, Art School’s Silpe Gallery, University of engagement with various publics within the usability, accuracy and reliability; service and Hartford. Klema’s works “Can you Feel community and organization. Presenter: instructional efficiency; responsiveness; Meee,” 24” x 36,” and “Cause-Effect,” 18” x James E. Lukaszewski, ABC, APR, Fellow message handling; and elimination of 36,” were created in Adobe Photoshop and PRSA. Greater Hartford Legal Aid,Hartford, “student runaround.” Black said the most Illustrator. A reception was held 9/9/05. • CT. • 4/26/05: Connecticut Community important steps a college can take to From 9/15-9/18/05, Klema attended the College System’s 40th Anniversary event, at directly affect image is establishing a policy AIGA (American Institute of Graphic Arts) Legislative Office Building in Hartford: and consistency in message handling. The Design Conference held at the Hynes assisted in preparations and attended part number one complaint of students is that Convention Center in Boston, MA. of the daylong event. • On 7/26/05,Witt and they are bounced from office to office, Michael Aldi, director of institutional which can be curbed with training of front advancement, viewed a webinar on line employees, and efforts such as calling enrollment management entitled “Higher ahead to the office to which they may have Education As a Performance-Driven to refer a student. Only 7% of students

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Campus Calendar

Q February 2 ...... George Dursthoff Memorial Service 17...... “The Vagina Monologues,” 7PM, ext. 3576 20...... College Closed,Washington’s Birthday Q March 20-25...... Spring Recess 2...... Eating Disorders Screening, 11AM-1PM, caf., In & Around Tunxis is produced by the ext. 3426 Tunxis Marketing and Public Relations Office 860.255.3776 Q April Leigh E. Knopf, APR (editor) 7 ...... “Engaging and Retaining the Developmental director of marketing and public relations 860.255.3775 • [email protected] Student:,” 8:30AM-2:15PM 14 ...... College Closed Melissa Witt (assistant editor) 19 ...... “Bandage My Heart with Chocolate: public relations associate Unwrapping Emotional Eating” talk, David Archambault 7-8:30PM, ext. 3426 public relations associate 21...... Foundation 35th Anniversary Dinner, Teresa Titus Country Club of Farmington, ext. 3604 clerk-typist Dental Assisting Careers Experienced faculty at Tunxis will prepare you for this booming field Dental Assisting is expected to be one of the fastest growing occupations through the year 2012, according to the U.S. Department of Labor. And Connecticut is one of the top-paying states for dental assistants. Tunxis Community College prepares students to fill the need for Dental Assistants, and to help end the critical shortfall of oral health care in our state. Graduates of the Dental Assisting program at Tunxis have a 100% employment rate. Under the direction of experienced faculty, students learn how to perform a variety of patient care, office, and laboratory duties. The innovative program uses a community-based teaching approach through which students work and study at dental clinics in the state. Accredited by the American Dental Association, the Tunxis program prepares students to take the Dental Assisting National Board certification exam. Tunxis Community College is the only public college in Connecticut to offer a credit certificate in dental assisting and a degree in dental hygiene. At Tunxis, you’ll gain the knowledge and skills necessary to increase the efficiency and quality of oral health care as an integral member of a dental health team. Discover how to take your place in a high-quality dental workforce, helping communities and all walks of life obtain oral health care not otherwise available.

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