Installing Red Hat Enterprise Linux 5.0

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Installing Red Hat Enterprise Linux 5.0 Avaya Integrated Management Release 5.2 System Management Installation and Upgrade Issue 5 May 2009 © 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. For full legal page information, please see the complete document, Avaya Legal Page for Software Documentation, Document number 03-600758. To locate this document on the website, simply go to http://www.avaya.com/support and search for the document number in the search box. Documentation disclaimer Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User. Link disclaimer Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support Copyright Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law. Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support Contents Chapter 1: Introduction . 5 Purpose. 5 Prerequisites . 5 Intended audience . 5 Conventions used in this book . 6 Support resources. 6 Avaya Technology and Consulting . 6 Avaya Professional Services . 6 Avaya Global Services Delivery . 8 Avaya Global Technical Services. 8 Customized management solutions for Avaya Integrated Management. 8 Avaya contact information . 9 Product documentation . 9 How to access books on the Web . 9 Chapter 2: Overview . 11 System Management . 11 New SM installation and upgrade features. 11 System Management CD . 11 Preinstallation tasks . 12 Chapter 3: System Management Installation . 13 Overview . 13 Linux server requirements . 13 Client PC requirements . 14 Verifying the current Red Hat Linux version . 15 Configuring the /etc/hosts file . 15 Configuring the openLDAP server . 16 Installating an SM application in a customer specified directory . 16 Generating a random password for the SM administrator user . 16 Using the randomly generated password . 17 System Management upgrade installations . 18 Upgrading multiple Linux servers . 19 Installing the software in console mode . 20 Upgrading to Release 5.2 . 21 Installing Release 5.2 . 27 Auditing the Fault and Performance Manager database . 32 Configuring the Integrated Management Database . 32 Issue 5 May 2009 3 Contents Backing up System Management. 33 Backing up data using the GUI utility . 33 Scheduling backups using the GUI utility . 34 Cancelling scheduled backups using the GUI utility . 36 Backing up data using the Command Line method . 36 Restoring System Management . 37 Restoring data using the GUI utility . 37 Restoring data using the Command Line method. 38 up2date or YUM support for Red Hat Linux platforms . 39 Issue . 39 Resolution . 39 Uninstalling System Management . 40 Allowing Avaya Services remote access. 41 Configuring the Integrated Management server . 42 Changing an application link on the Avaya Integrated Management Launch Page . 42 Changing security settings . 43 Appendix A: Linux server installation . 45 Overview . 45 Installing Red Hat Enterprise Linux 5.0 . 45 Installing RHEL in the text mode . 49 Upgrading Red Hat Enterprise Linux ES 4.0 or AS 4.0 to Red Hat Enterprise Linux 5.0 . 50 Using kickstart for Red Hat Enterprise Linux installations . 51 Selecting an installation method . 51 CD-ROM . 51 HTTP . 52 Diskette . 52 Initiating a kickstart installation . 52 Starting a kickstart installation . 53 Verifying installation of required RPM files . 53 Installing required RPM files . 54 RPM files installed by System Management R5.2 . 55 Warning for unsupported versions of third-party RPMs . 55 Security considerations . 56 Index . 57 4 Avaya Integrated Management System Management Installation and Upgrade Chapter 1: Introduction Purpose This book provides the following information: l Hardware and software requirements for Linux servers. l Preinstallation tasks to be completed before installation. l Procedure to install System Management products on the Linux server. Prerequisites System administrators who install the System Management software should be experienced in installing software on Linux operating systems in a converged network environment. Intended audience This guide is meant for the use of system administrators who are responsible for installing software on Linux servers. May 2009 5 Introduction Conventions used in this book The following typographical conventions are used: l Bold type is used to indicate selections from menus, buttons in a window, and the Enter key on the keyboard. It is also used for emphasis. l Courier bold font is used to indicate commands that you type. l Courier bold italic font is used to indicate variable information within the commands that you type. l Courier font is used to indicate information that appears as command results, or ouput. l Arrows indicate options that you select from cascading menus; for example, Click File > Open means click the Open option from the File menu. Support resources Avaya provides many planning, consulting, and technical services. The following sections describe the resources and services that are available to Avaya customers. Avaya Technology and Consulting Avaya Technology and Consulting (ATAC) works with client teams to develop detailed solutions for connectivity to Avaya Communication Manager solutions. ATAC also designs network configurations. Due to configuration complexities, we strongly recommend that you contract for professional implementation services for the following Avaya Integrated Management products: l Avaya MultiSite Administration l Avaya Fault and Performance Manager Avaya Professional Services The Avaya Professional Services (APS) team of Avaya Integrated Management (AIM) consultants offers customers the following services: l Platform readiness verification l AIM architectural planning, design, and overview 6 Avaya Integrated Management System Management Installation and Upgrade Avaya Professional Services l Remote turnkey implementation and installation l AIM server configuration l Customer acceptance verification l Custom on-site services l On-site and remote knowledge transfer The APS Data Group consists of the following teams: l Avaya Integrated Management Consultants The Avaya Integrated Management (AIM) consulting team offers planning, design, implementation, consulting, and knowledge transfer services for the entire Avaya Integrated Management suite. This includes ASA, Val Manager, VMM, NMC with SUM, MSA, and FPM. The thrust of the APS team is to bring the correct methodology to these complex application deployments that span various regions, and to provide continuity to the overall project. Through proper integration and consulting, our customers can leverage the AIM suite to lower the total cost of ownership, and proactively manage their VoIP network comfortably and confidently. l Data Network Implementation Engineering The Data Network Implementation Engineering (formerly RNIS) team implements and upgrades or upgrades, existing or new data networks. This team analyzes the network design requirements and performance expectations of the customer. The team then creates the hardware and software installation specification used to implement data devices that include Cajun, VPN, Wireless LAN, Secure Gateways, Extreme, Juniper, and multivendor data equipment. The APS Data Group provides support on a contract basis. Contact your local Avaya Account Team or Business Partner to purchase any implementation offer from the team. For more information, see Table 1: Customer-Accessible Resources on page 9, or contact Jon Machak at 248-213-3788 or [email protected] May 2009 7 Introduction Avaya Global Services Delivery Avaya Global Services Delivery (GSD) provides support to the Avaya Integrated Management client teams, field technicians, and customers. GSD will bill customers for support on a time and materials basis if the following conditions exist: l Customers do not provide remote access. l Customers do not have a current maintenance agreement.
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