Bath and North East Somerset Dementia Information Prescription

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

There are many things to think about when you are affected by dementia, be it as the person who has been diagnosed or as a family member or carer. The Dementia Information Prescription includes a list of key services, organisations and contact telephone numbers for Bath and North East Somerset where you may be able to access information and support. An * highlights where a service offers dementia speciﬁc support. Other things that you may wish to consider are included in a list at the end of the prescription, but as everyone’s life and dementia experience is unique it does not mean that you will need information about every subject. We aim to provide you with relevant information when the time is right for you. We can also provide you with up-dates and an Information Prescription localised to your postcode and personalised to your own individual requirements. Please contact the helpline or write to us at Dementia Helpline, Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH for further details. If you would like to discuss any of this information or you need any further help please do not hesitate to contact the 24 hour dementia helpline on 0845 120 4048.

1 Dementia Adviser/Support Worker – for face to face support and information

Alzheimer’s Society* 01179 610693 Alzheimer’s Society offers information and support for people with Free from a landline. any type of dementia and their families. A telephone information line is normally staffed between 9.00 am and 2.00 pm Monday to Friday with an answer phone outside of these hours. International House, Bank Road, Kingswood, Bristol, BS15 8LX. Alzheimer’s Society Dementia Support Worker – Katy Berwick* 0754 092 1035 A Dementia Support Worker provides support to people with dementia and their carers/families to help them to maintain their independence, improve their sense of well-being and keeping in control of their lives. They also assist in identifying needs and access to appropriate information. This service is provided through one to one contact. Carers’ Centre 0800 038 8885 Offer a range of services and a variety of events at different venues. Free from a landline. Most importantly by joining the Carers’ Centre, people can share their experiences of caring and use it to help others. This support applies to carers of all ages. North East Somerset Carers’ Centre, 1 Riverside Cottages, Radstock BA3 3PS. Bath Carers’ Centre, The Woodlands, Lower Bristol Road, Bath BA2 9ES. Email: [email protected] Web: http://www.banescarerscentre.org.uk/

Reviewed December 2013 | Guideposts Trust ©Guideposts Trust Ltd. Registered Charity no. 272619 Dementia web is a member dementia web is supported by Guideposts Trust of Dementia Action Alliance Registered in England No 1282361 Registered Charity No 272619 Registered Ofﬁce: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH 2

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

2 Local adult social care contact – if you wish to ﬁnd out about care at home, respite or Care Homes you will need this number to request a Community Care Assessment – see details below: (a) If you think you may beneﬁt from equipment or advice to help with everyday activities around the home you can request an Occupational Therapy Assessment – see details below: (b)

(a) (b) CHAT – Community Health and Access Team – SIRONA 01225 396000 Care & Health SIRONA is based at St. Martin’s Hospital, Clara Cross Lane, Bath BA2 5RP.

3 Local Council – people living with dementia may be eligible for a discount on their council tax – contact the council for a form

Bath and North East Somerset Council 01225 477777 People living with dementia may be eligible for a discount on their You will be given a council tax. Contact the number opposite to ﬁnd out what you might selection of options, be entitled to. you will need option 5. In writing to: Council Tax, PO Box 2797, Bath, BA1 1WF.

4 Benefits help and advice – you may be eligible for some financial support including a non-means tested benefit called Attendance Allowance

Age UK Bath and North East Somerset 01225 466135 They provide a range of support and services for older people including beneﬁts help and advice. They also provide a drop-in information and advice service: Monday to Friday 9.30 am – 12.30 pm Tuesday, Wednesday and Thursday 1.30 pm – 4.30 pm – advice sessions by appointment.18 Kingsmead Square, Bath, BA1 2AE. Keynsham – First Tuesday of the month, 10.00 am – 12.00 pm at Keynsham Baptist Church, High Street, Keynsham, Bristol, BS31 1DP. Radstock – First Thursday of the month, 10.00 am – 12.00 pm at Radstock Methodist Church, High Street, Radstock, BA3 2DR. Timsbury, Conygre Hall, North Road (in car park from CAB van) – First and third Wednesday of the month, 10.00am – 1.00pm Email: [email protected] Web: http://www.ageuk.org.uk/bathandnortheastsomerset/ Bath and North East Somerset Council 01225 477777 The Guildhall, High Street, Bath, BA1 5AW. You will be given a selection of options, you will need option 4.

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

4 Benefits help and advice – you may be eligible for some financial support including a non-means tested benefit called Attendance Allowance CONT...

Citizens Advice Bureaux (CAB) for Bath and North East Somerset Contact any of the following organisations and arrange for some face-to-face help with completing paperwork when applying for financial help, making a complaint or appealing against a decision. Bath CAB 0844 848 7919 Ring between 10.00 am – 4.00 pm Monday to Friday for advice and Please be aware that times when a face to face appointment can take place. this call costs 5p per 2 Edgar Buildings, George Street, Bath, Somerset, BA1 2EE. minute. Bath CAB – One Stop Shop Drop-in only. When you drop in you will be offered an initial assessment interview lasting about 15 minutes before helping you to decide the way forward, which may include an appointment – either face-to-face at one of the offices or over the phone. One Stop Shop, Lewis House, Manvers Street, Bath BA1 1JG. Keynsham CAB 0844 848 7919 Ring between 10.00 am – 4.00 pm Monday to Friday for advice and Please be aware that times when a face to face appointment can take place. this call costs 5p per Riverside Building, Temple Street, Keynsham, Bristol, BS31 1LA. minute. E-mail: [email protected] Midsomer Norton CAB 0844 848 7919 Ring between 10.00 am – 4.00 pm Monday to Friday for advice and Please be aware that times when a face to face appointment can take place. this call costs 5p per The Hollies, High Street, Midsomer Norton, Somerset, BA3 2DP. minute. E-mail: [email protected] Mobile Advice Van Drop-in Service. The Mobile Advice Van currently visits Timsbury to reach out to those who have difficulty getting to one of the other three centres. Open 1st and 3rd Wednesday of each month 10.00 am – 1.00 pm. Conygre Hall, North Road, Bath BA2 0JG. Other organisations: Carers’ Centre 0800 038 8885 Offer a range of services to support carers of all ages. Free from a landline. Carers’ Centre, 1 Riverside Cottages, Radstock, BA3 3PS. Email: [email protected] Web: http://www.banescarerscentre.org.uk/

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

4 Benefits help and advice – you may be eligible for some financial support including a non-means tested benefit called Attendance Allowance CONT...

Other organisations: CONT... GOV.UK 0800 882 200 Department of work and pensions enquiry line. Free from a landline. Web: https://www.gov.uk/

5 Local support for the person with dementia – (inc: practical and emotional support, possible opportunities/activities)

Advocacy Service - Carers’ Centre 0800 0388 885 Advocacy is a way of helping people, in partnership, to express their Free from a landline. views and wishes, so they can be heard. This service is for all carers, all you need to do is register as a member. There is no cost involved. Carers’ Centre, 1 Riverside Cottages, Radstock, BA3 3PS. Email: [email protected] Web: http://www.banescarerscentre.org.uk/ Alzheimer’s Society* 01179 610693 Alzheimer’s Society offers information and support for people with any type of dementia and their families. International House, Bank Road, Kingswood, Bristol, BS15 8LX. Alzheimer’s Society Day Centres* Day care enables the carer to have some short term regular respite. The person with dementia attends a specialist centre for 3 – 5 hours at a time, perhaps one day per week to include meals and refreshments. Activities are organised either at the centre or as visits out to places of interest. Often transport can be organised. Hazelmeir Day Centre, Alzheimer’s Society* 01225 396729 Open Monday, Tuesday, Thursday and Friday 10.00 am – 3.30 pm. Cleeve Court Care Home, Twerton, Bath, BA2 1RS. Pinelea Day Centre, Alzheimer’s Society* 01225 396491 Open Monday, Wednesday, Thursday, Friday 10.00 am – 3.30 pm Pinelea Day Centre, Greenacres, Midsomer Norton, Bath, BA3 2RD.

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

5 Local support for the person with dementia – (inc: practical and emotional support, possible opportunities/activities) CONT...

The Limes Day Support Service, Alzheimer’s Day Support Service* 01179 613651 A day support service for younger people with dementia (under 70 years). The service provides an opportunity to socialise with other people with dementia whilst pursuing personal hobbies and interests. Following assessment the service will also provide you with a level of personal care. The Limes, Kingswood Foundation Estate, Bristol BS15 8DB. Alzheimer’s Society Home Support Service* 01225 396426 Home Support Services offer a personalised one-to one support for Or you in your own home. 01225 396741 You will be supported to participate and continue with your daily life and activities that are important to you. You will be able to make choices on how your time is spent. Home Support Services will help you to feel less isolated and help you to feel independent and in control. Visits will be tailored to your individual needs. The services also aim to support those who care for you, by allowing them time to pursue their own hobbies, and to look after their own health and well-being. Pinelea Day Centre, Greenacres, Midsomer Norton, Bath, BA3 2RD. Email: [email protected] Singing for the Brain®* 0754 092 1035 These sessions for people with dementia and their carers bring people together to sing in a friendly and stimulating environment. The groups are led by trained facilitators. Every Tuesday afternoon 2.30 pm – 4.00 pm. Weston Free Church (Moravian), High Street, Weston, Bath, BA1 4DJ. Alzheimer’s Society and Carers’ Centre Support Groups* Alzheimer’s Society, Carers’ Centre and Curo Memory Café* 0754 092 1035 Provides practical information and support on living well with Contact Katy Berwick dementia. They offer an opportunity for people with dementia, their 0800 0388 885 families and carers to ask questions and to hear from others about Contact their experiences. Within an informal and sociable environment a Neil Drinkwater variety of guest speakers provide a wide range of information and support on every day issues as well as dementia related topics. Free from a landline. They meet on 2nd Monday of the month, 2.00 pm – 4.00 pm: 0797 498 3004 Curo Community Room, St Nicholas Court, Bathampton, BA2 6UY. Contact Peta Rahmatalla

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

5 Local support for the person with dementia – (inc: practical and emotional support, possible opportunities/activities) CONT...

Kingfisher Lodge* 0800 0388 885 Meet First Thursday of each month from 2.00 pm – 3.30 pm at Contact Chestnut Walk, Saltford, BS31 3BG. Replacement care provided Neil Drinkwater free on-site. Free from a landline. or 0754 092 1035 Contact Katy Berwick Woodland Grove* 0800 0388 885 Meet first Friday of each month from 2.00 pm – 3.30 pm at Contact Woodland Grove, Weston park, Lower Weston, Bath, BA1 4AS. Neil Drinkwater Replacement care provided free on-site. Free from a landline. or 0754 092 1035 Contact Katy Berwick Curo Memory Café* 07974 983004 Provides advice and support for anyone who is concerned about or their memory or that of a loved one. The Café enjoys a range of 01225 366196 activities and encourages carers and people with dementia to come Please ring before and meet new people and receive help from a number of services attending. including Alzheimer’s Society and Carers’ Centre. They meet on the last Thursday of every month 10.30 am – 12.00 pm. Curo Hillcrest Community Room, 93 Hillcrest, Peasedown St.John, BA2 8JR. The Peggy Dodd Centre* Day Centre* 01225 835520 Provides support for older people from Bath and surrounding areas Please call before with Alzheimer’s and other types of dementia. Referral is usually attending. through a social worker or Community Psychiatric Nurse. It offers, at very reasonable rates, up to five days per week day care and lunch is provided. Other services available include chiropody, aromatherapy, bathing, hairdressing and a home sitting service. The Peggy Dodd Centre, Brierley House, Summer Lane, Combe Down, BA2 5JX. Email: [email protected] Web: www.peggy-dodd-centre.org.uk/

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

5 Local support for the person with dementia – (inc: practical and emotional support, possible opportunities/activities) CONT...

Dementia Café* 01225 835520 Meets at the Day Centre on the ﬁrst Saturday of each month and is Please call before an occasion for Carers and the ones they care for to come and meet attending. other people. The Café is open from 10.30 am – 12.00 pm, and is staffed by Peggy Dodd volunteers. The Peggy Dodd Centre, Brierley House, Summer Lane, Combe Down, BA2 5JX. Email: [email protected] Web: www.peggy-dodd-centre.org.uk/ Singing for the Brain* 01225 864464 Takes place every Friday at The Peggy Dodd Centre. Please arrive at Please call before 10.00 am when light refreshments will be served followed at 10.30 am attending. by an hour of singing and musical activities. The Peggy Dodd Centre, Brierley House, Summer Lane, Combe Down, BA2 5JX. Email: [email protected] Web: www.peggy-dodd-centre.org.uk/ 6 Local support groups for family, friends and carers

Age UK Bath and North East Somerset – Befriending Service 01225 466135 Meet with someone to give you encouragement and support to get out and do things you want to do, or have someone come to your home for a chat. They also have a wide range of activities suitable for carers to give them a break; however do discuss when you call, if they are suitable for the person you care for. 18 Kingsmead Square, Bath, BA1 2AE. Email: [email protected] Web: http://www.ageuk.org.uk/bathandnortheastsomerset/ Carers’ Centre 0800 0388 885 Offer a range of services and a variety of events at different venues. Free from a landline. Most importantly by joining the Carers’ Centre, people can share their experiences of caring and use it to help others. The Carers’ Centre supports carers of all ages - young carers and adult carers. 1 Riverside Cottages, Radstock, BA3 3PS. Email: [email protected] Web: http://www.banescarerscentre.org.uk/

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

6 Local support groups for family, friends and carers CONT...

RICE (Research Institute for the Care of Older People)* 01225 476420 RICE hold courses speciﬁcally for the carers of individuals with dementia. The course consists of 4 sessions which are usually held over four consecutive Friday afternoons. These run from 1.30 pm – 3.30 pm at the RICE Centre building at the Royal United Hospital in Bath. RICE also offer a sitting service so if your relative or friend wants to come along, members of our staff (nurses and psychologists) can look after them while you attend the course. We usually organise some games / activities or just chat and have refreshments. The RICE Centre, Building 8, Royal United Hospital, Combe Park, Bath, BA1 3NG. Email: [email protected] Web: http://www.rice.org.uk/

7 Local health care contacts – there may be options in your local area for certain health specialist services to visit you at home – where applicable we have listed services in your area, but if in doubt contact your GP practice for further details

Alternative Therapies (always discuss with your GP ﬁrst, but can be a good source of relaxation) SIRONA Care & Health 01225 831400 St. Martin’s Hospital, Clara Cross Lane, Bath BA2 5RP. Community Memory Screening Clinic* 01225 476420 These are clinics run by nurses or psychologists for people over 50 years of age who live in Bath and North East Somerset and who feel that they have a memory problem. The purpose is to distinguish between early dementing illness and memory/concentration problems due to other causes such as stress and bereavement. These clinics are held in Bath, Radstock, Keynsham, Bradford on Avon and Trowbridge. Each centre holds a clinic every 2 months. Email: [email protected] Web: http://www.rice.org.uk/ Continence (problems associated with toileting) Contact your GP practice for details.

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

Dentist (dental pain and/or poor oral health may be a great source of distress) Community Dental Service 0117 342 4383 The Community Dental Service (CDS) provides dental care for people who are unable to access treatment from a general dental practitioner (GDP) because of special needs, or disabilities. Home visits are available where patients are housebound, or where the disability is such that the individual would ﬁnd it too difﬁcult to visit a clinic, but this would be at the discretion of the service. The Dental Hospital, Lower Maudlin Street, Bristol, BS1 2LY. Diagnosis RICE (Research Institute for the Care of Older People)* 01225 476420 • can give an in-depth assessment of the person’s memory function and cognition (thinking processes) • make a diagnosis • offer treatment where appropriate • provide advice and where necessary put people in touch with other services within the community The Memory Clinic is held on Tuesday mornings at the RICE Centre, Royal United Hospital. Bath. They always like you to come with a relative or friend who knows you well. The tests and assessments that they carry out cover a number of different areas. The RICE Centre, Building 8, Royal United Hospital, Combe Park, Bath, BA1 3NG. Email: [email protected] Web: http://www.rice.org.uk/ Dieticians (Dietary advice and nutritional support) Nutrition and Dietetics 01225 833916 St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP. GP Referral.

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

Community/District Nurse (visit at home to meet any short or long term nursing needs) Community Nurse 01225 831724 Trust HQ, St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP. Hearing (hearing loss may contribute to increased isolation but hearing aids may also add further to confusion with increased or distorted noise levels. It is therefore important to have the right assessment by an Audiologist experienced in assessing hearing loss and dementia) Hearing and Vision Service Advice – Hearing and Vision Service 01225 395331 Keynsham Health Centre, St Clements Road, Keynsham, BS31 1AF. Occupational Therapist (activity, aids and adaptations) CHAT – Community Health and Access Team – SIRONA Care & 01225 396000 Health SIRONA is based at St. Martin’s Hospital, Clara Cross Lane, Bath BA2 5RP. Opticians (undetected visual problems such as sight loss may exacerbate anxiety and increase risk of falls) Hearing and Vision Service Advice – Hearing and Vision Service 01225 395331 Keynsham Health Centre, St Clements Road, Keynsham, BS31 1AF. Healthcall Optical Services 0800 030 4083 Specialises in home eye care services; takes care of everything Free from a landline. from home eye tests and dispensing of glasses to a comprehensive aftercare service. Web: www.healthcalloptical.co.uk NHS Choices – Website only Website only. Web: http://www.nhs.uk/nhsengland/aboutnhsservices/opticians/ pages/nhsopticians.aspx VisionCall 0845 677 3340 Specialises in home eye care services; takes care of everything Charges range from 1p from home eye tests and dispensing of glasses to a comprehensive – 11p per minute when aftercare service. calling from a landline. Web: www.vision-call.co.uk

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

Palliative Care Dorothy House Hospice Care 01225 721385 Provides specialist palliative care to support patients with life limiting illness and their families at the end of life, providing advice on symptom control and help with Advance Care Planning. Dorothy House Hospice, Winsley, Bradford-on-Avon, BA15 2LE. Web: www.dorothyhouse.co.uk Physiotherapists (Mobility and exercise) Avon and Wiltshire Mental Health Partnership (AWP) GP referral only. Signiﬁcant provider of specialist mental health services operating across Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire, Swindon and Wiltshire. They have a range of services including Occupational Therapists and Physiotherapists. Physiotherapy 01179 461020 You can either be referred by your GP. If you self-refer you will need to or ﬁll out a self referral form from the SIRONA website. Telephone lines 01179 461022 are open 9.00 am – 3.00 pm. Web: http://www.sirona-cic.org.uk/ Keynsham Health Centre, St Clements Road, Keynsham, BS31 1BG. Paulton Memorial Hospital, Salisbury Road, Paulton, BS31 7SB. St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP. Podiatry (Good foot care leads to reduced pain, increased mobility, increased physical activity, reduction in falls) Podiatry Clinic (Chiropodist) 01225 831770 Medical foot care need only. A self referral form can be obtained from the receptionist at your GP. St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP. Speech and Language Therapists (assessment and advice concerning swallowing, feeding and communication) Speech and Language Therapy GP referral only. Outpatient Therapies, St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP.

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

8 Local activities, organisations e.g. Age UK, Alzheimer’s Society etc

Age UK Bath and North East Somerset 01225 466135 Have a wide range of activities suitable for carers to give them a break, however do discuss when you call, if they are suitable for the person you care for. 18 Kingsmead Square, Bath, BA1 2AE. Email: [email protected] Web: http://www.ageuk.org.uk/bathandnortheastsomerset/ Age UK Home from Hospital 01225 462641 If you are an in-patient in the Royal United Hospital Wards or A&E, St. Martin’s Hospital, The Mineral Water Hospital or Paulton Hospital and you live in the Bath and North East Somerset area, you are 18 years of age or over, and you are worried about how you will manage when you get home, the following help is available: • Transport home and settling in making sure you are safe, warm and comfortable • Help with shopping • Help with light meals or arrangements for meals • Fetch prescriptions light cleaning • Provide information about other useful organisations Contact Home Services Team at Age UK Bath and North East Somerset. Email: [email protected] Aster Living 01380 735555 Provides simple technology that’s easy to install and use which Or gives 24 hour emergency support. They help hundreds of people 0333 400 8222 with dementia to stay independent while giving their carers peace of mind, real-time respite and 24 hour reassurance. Web: http://www.asterliving.co.uk/your-peace-of-mind/ Bath and North East Somerset Council 01225 47 7000 For information on the service you need provided by Bath and North (Switchboard) East Somerset Council contact the switchboard and ask for the service you require e.g. Public Transport Concessions. Email: [email protected]

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

8 Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...

Bath Ethnic Minority Senior Citizens Association (BEMSCA). 01225 464165 Their aim is to increase awareness of available statutory and voluntary service provisions. They offer information and advice services to BME Senior Citizens; information and advice in users’ languages as well as providing an active and friendly day centre, which prides itself on creating a supportive and stimulating environment for its users. Fairﬁeld House, 2 Kelston Rd (Via Partis Way), Bath, BA1 3QJ. Email: [email protected] Web: http://www.bemsca.com/ Bath Mind 01225 464656 Runs several services in Bath for people experiencing mental ill health and for their carers. These services include an independent advocacy service to help people access the services they need and to voice their concerns, advocacy for older people and people with dementia, advocacy for people from black and minority ethnic groups. 13 Abbey Church Yard, Bath, BA1 1LY. Email: [email protected] Web: http://www.bathmind.org.uk/ Bath Institute of Medical Engineering (BIME) 01225 824103 Is an independent charity, working to design and develop new technologies to help people with disabilities and healthcare problems. They have developed a number of products to support people living with dementia. They work closely with disabled people, carers and healthcare professionals to develop a sensitive understanding of a user’s needs, and design a successful solution. For more information on their products for people living with dementia contact either the telephone number opposite or look at their web page: Web: http://www.bime.org.uk Blue Badge Scheme 01225 477 133 The Blue Badge Scheme provides national parking concessions for people with severe walking difﬁculties who travel as drivers or passengers. The scheme is also for people who are severely sight impaired. People who have blue badges can park close to their destination in on-street parking and some car parks. Email: [email protected]

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

8 Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...

BT Landline – Free Priority Report Fault Repair Scheme 0800 800 150 If you qualify for the Scheme, your phone line will be looked after free Free from a landline. of charge and any faults will be dealt with as soon as possible, day or night, every day of the year, including Christmas Day. You can also find more information about other BT services for those with additional needs, and download a copy of the booklet, at Web: www.bt.com/includingyou The Care Forum – New Routes GP referral only. This is a social prescribing service which aims to help you improve your quality of life and your social and emotional wellbeing. It provides a free and confidential service including • sign posting • one to one support • befriending You can access New Routes through your GP if you are over 16 and living in the Keynsham area. Email: [email protected] Web: http://www.thecareforum.org/pagesocial-prescribing.html Care and Repair 01749 345379 Work specifically in Bath and North East Somerset and is a Home Improvement Agency which provides a range of practical services designed to support elderly, disabled and vulnerable people and enable them to continue to live safe, warm and secure within their own homes. Care and Repair Home Safety Check and Hospital Discharge 01749 345379 Service. (Falls Prevention Services) Provide a dedicated service for all hospital staff with a discharge role, and act as a co-ordinator in the facilitation of safe effective discharges, by offering a dedicated free Home Safety Check to those patients who are vulnerable or would benefit from the service. This service is also available to anyone in the community who is at risk of falling and feels unsafe, or have any housing conditions which may be affecting their health and wellbeing. Community Alarm Services 01225 477892 For a free home demonstration or if you would like to know more please contact the Community Alarm Service.

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

8 Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...

Community Meals 01225 394350 ‘Meals on Wheels’ – or Community meals as they are now known – are cooked meals that are provided to people in their own homes to assist them to live as independently as possible. Community Meals via Bath and North East Somerset Council could be an option. Community Transport Team 01225 394041 Community Transport schemes are aimed at providing members of You will be given a the public, who are unable to use conventional public transport due list of options – select to disability or age, with fully accessible transport in order to help option 6, ask for solve their mobility problems. Community Transport. Riverside, Temple Street, Bristol, BS31 1LA. Council Connect (Bath and North East Somerset) 01225 394041 Access to disabled toilets – RADAR key. You will be given a list of options – select option 6, ask for RADAR keys. Crossroads Care Wessex 01761 436673 Offers a specialist support service to people living at home. Once you have decided that Crossroads Care Wessex is the right homecare agency for you it will produce a care plan that forms the basis of the service agreement between you and Crossroads Wessex. This will be decided jointly and will set out all of the main things that you need help with, paying particular attention to any speciﬁc care needs that you may have due to health problems or frailty. Telephone lines are open 9.00 am – 3.00 pm. Out of hours there is an answer phone. 1 Riverside Cottages, Radstock, BA3 3PS. Email: [email protected] Web: http://www.crossroadscarebathnes.org.uk/

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

8 Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...

CURO Independent Living service (formerly Somer), 01225 366196 This organisation is for anyone living in any accommodation in Bath and North East Somerset who want to live as independently as possible. The service they provide includes: • Help at hand, at the push of a button, 24 hours a day. • Daily well-being calls over the phone. • Falls pick-up service available to all. • Visiting you at home. • Help arranging minor repairs and adaptations to your home. • Advice to maximise your income. • Opportunities to join in social activities and much more. The Maltings, River Place, Lower Bristol Road, Bath, BA2 1EP. Web: http://www.curo-group.co.uk/ CURO Rural Independent Living service (formerly Somer)* 01225 366196 Curo Rural Independent Living Service (funded by Dementia Challenge) is a personalised service tailored to your needs, with a 24-hour alarm, support accessing benefits, aids and adaptations, help organising care, regular visits and so much more. They offer home visits, village drop-ins or help over the phone. Curo have a friendly team dedicated to supporting you through the journey of finding out why you may be having problems with your memory. They can give you the support you want, the way you want it. You can talk to them in confidence - whether it’s about you or a loved one you care for. They can visit you to talk about how they can help you or your family. The Maltings, River Place, Lower Bristol Road, Bath, BA2 1EP. Email: [email protected] Web: www.curo-group.co.uk/independentliving Dementia Adventure* 01245 230661 This organisation provides a range of high quality adventures ranging from short walks to international holidays and bespoke group breaks. These activities not only give a feeling of self–worth but also give a sense of belonging, encourage team work and provide an opportunity to make new friends. Dementia Adventure CIC, Ellis Farm, High Easter, Chelmsford, Essex, CM1 4RB. Email: [email protected] Web: http://www.dementiaadventure.co.uk/

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

8 Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...

Forget Me Not Book* 01225 891778 Is a wonderful innovation that allows family and friends to easily collect great stories and photographs together in an online memory or life story book. It is a fantastic way to involve a wide group of people and being online means anyone can contribute at any time, wherever they live. It’s free to create a book online and there is a small charge if you would like your book printed. Web: www.forgetmenotbook.com Facebook: www.facebook.com/forgetmenotbook Email: [email protected] One Stop Shop Drop-in only. You can access a wide range of Council services, and get help and advice from a number of other public and voluntary organisations, including Age UK and Bath CAB in one convenient location. Open Monday to Thursday 8.30 am – 5.00 pm. Friday – 8.30 am – 4.30 pm. Saturday (shopmobility only) 9.00 am – 4.30 pm. 3 – 4 Manvers Street, Bath, BA1 1JQ. RADAR key 020 7250 3222 Toilets with extra room and easier access for the use of disabled Press option 1 for a people. To obtain your own key either phone or email: RADAR key. Email: [email protected] Web: www.radar.org.uk/publications/national-key-scheme-guide Royal Association for Disability & Rehabilitation 020 7250 3222 List of disabled toilets. RICE (Research Institute for the Care of Older People)* 01225 476420 The RICE Centre, Building 8, Royal United Hospital, Combe Park, Bath, BA1 3NG. RV Mobility Shop 01225 831960 Based in Bath and close to St Martin’s Hospital, provides a complete range of disabled living aids and mobility equipment aimed at the elderly, inﬁrm or disabled to support independent living in the home. Open Monday to Friday – 9.00 am – 5.00 pm. RV Mobility Shop, 105 Midford Road, Combe Down, Bath, BA2 5RX. Email: [email protected] Web: http://www.mobilityaidsshop.co.uk/

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

8 Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...

The Peggy Dodd Centre* 01225 835520 Brierley House, Summer Lane, Combe Down, BA2 5JX. Email: [email protected] Web: www.peggy-dodd-centre.org.uk/ WE Care and Repair 0300 323 0700 A home repair agency helping older and disabled people to keep Costs no more than their homes secure, safe, warm and accessible. a national rate call to West of England Care & Repair, 5 Hide Market, Waterloo Street, St an 01 or 02 number if Philips, Bristol, BS2 0BH. ringing from a mobile. Email: [email protected] Web: http://www.wecr.org.uk/ WE Care and Repair – Leaving hospital 0300 323 0700 Many people need practical support in their home when they Costs no more than are discharged from hospital, ranging from minor repairs and a national rate call to adaptations to larger projects. an 01 or 02 number if West of England Care & Repair aims to help you back into your ringing from a mobile. home as smoothly as possible and help prevent future falls and slips: • ﬁtting a key safe outside your home, so relatives and carers can visit easily • replacing outside steps with ramps • ﬁtting stair and hand rails • providing heating, hot water or other essential repairs or adaptations. West of England Care & Repair, 5 Hide Market, Waterloo Street, St Philips, Bristol, BS2 0BH. Email: [email protected] Web: http://www.wecr.org.uk/ www.wellaware.org.uk 0808 808 5252 This website is a guide to health, wellbeing and community services Free phone. in Bristol, South Gloucestershire, Bath & North East Somerset and North Somerset.

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

9 Legal and Financial Help – a Lasting Power of Attorney (LPA) enables you to appoint one or more people who you trust to manage your affairs should this become necessary. The role of the LPA may be to make decisions about your health and personal welfare that are in your best interests such as: where to live; the provision of day-to-day care; medical treatment and / or managing your ﬁnancial affairs. You do not have to involve a solicitor to draw up an LPA, more information about the two types of LPA can be found on the GOV.UK site: https://www.gov.uk/power-of-attorney You can ﬁll out and register an LPA on line, guidance is given on how to do this: https://www.gov.uk/power-of-attorney/make-a-lasting-power-of-attorney However if you choose to use a solicitor the following information may be helpful:

9a: The Law Society

The Law Society 0207 242 1222 They can find a solicitor for you. If you would like to find a solicitor for yourself: http://www.lawsociety.org.uk (click on find a solicitor, then click on find a law firm, fill in post code/location and enter the word advocacy for area of law).

9b: Financial Advice

PayingForCare 0808 208 9994 Paying for Care is an information and advice service helping people Freephone. (their families, friends and carers) to make informed choices when faced with the prospect of having to pay for the costs of their own care. Telephone lines are open from 9.00 am – 5.00 pm Monday to Friday. Web: http://www.payingforcare.org/

The Society of Later Life Advisers (SOLLA) 0845 303 2909 SOLLA aim to assist consumers and their families in finding trusted Charges range from 1p accredited financial advisers who understand financial needs in later life. – 11p per minute when Web: http://societyoflaterlifeadvisers.co.uk/ calling from a landline.

10 Helpline numbers

Alzheimer’s Society National Dementia Helpline* 0300 222 1122 For information, advice, and support through listening, guidance and Costs no more than appropriate signposting to anyone affected by dementia. a national rate call to Opening times: Monday to Friday 9.00 am – 5.00 pm. Saturday and an 01 or 02 number if Sunday 10.00 am – 4.00 pm. ringing from a mobile. Email: [email protected]

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

10 Helpline numbers CONT...

Guideposts’ own 24 hour Dementia Helpline* 0845 120 4048 To have a chat about any concerns or to ﬁnd out about local Charges range from 1p support. The helpline is designed to assist individuals and – 11p per minute when organisations caring for people with dementia. calling from a landline. The particular focus of the service is to offer advice and information when it is most needed.

11 National contacts – Please contact us if you would like to receive a list of specialist organisations, or national support if there is no local contact 0845 1204048

Notes

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

Notes

Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk

Here is a list of some of the issues which may or may not be relevant to you – but help and information is available. • The different types of dementia • Continence and Toileting • Understanding Behaviours • Sexual relationships • Care and Support Options • Advocacy • Dementia Medications including the use of anti-psychotics • Younger people with dementia • Safety – Home or out and about • Cultural diversities • Assistive Technology • Learning Disabilities and dementia • Living Well with dementia • How to explain to children • Life Story Work • Environment inc. equipment, adaptations

If you provide a service for people affected by dementia and would like to be included on this Information prescription please email [email protected] or telephone 0845 1204048

Evaluation: We would really welcome and appreciate your feedback in order to develop our work. If you would be happy to discuss your thoughts and answer a few questions then please contact 0845 120 4048

Disclaimer: Guideposts Trust / dementia web are not Every effort has been made to ensure the content responsible for the content of external internet of the Information Prescription is accurate at the sites. time of issue (see date at the bottom of the page). Primarily the Information Prescription is a However, neither the authors nor Guideposts Trust guide only, it is not intended as a substitute for accept liability for any third party information or independent / expert advice; always consult a service provision. qualiﬁed professional about your own care or The inclusion of organisations, services and links the person you care for. to other websites is for information purposes If you have a problem with any of the contact only and does not constitute endorsement of any details please call our helpline number kind by Guideposts Trust / dementia web or the 0845 120 4048. organisations supporting the publication.

The Dementia Information Prescription is currently being piloted and we would really value your feedback to improve the quality and content of the service we provide. We would be very grateful if you could answer the following questions. Thank you.

Please tell us about you : Please tick all boxes that apply. I have dementia I think I might have dementia Someone in my family has dementia I care for someone with dementia I am a social or health care professional

1 What information about dementia are you looking for?

2 Have you used any other resources to ﬁnd out about dementia? If so, please list them below.

Dementia web is a member dementia web is supported by Guideposts Trust of Dementia Action Alliance Registered in England No 1282361 Registered Charity No 272619 Registered Ofﬁce: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH Evaluation on Dementia Information Prescriptions www.dementiaweb.org.uk

3 Now you have the details of the 24 hour dementia helpline, would you consider calling? Please tick the relevant box. Yes No

If no, please comment on your reasons why:

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If you would like to discuss your views in detail with a Dementia Web Co-ordinator, please complete the details below and they will contact you for a conversation. Please leave blank if you wish to remain anonymous.

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Thank you for taking the time to answer our questions. Please return to: Dementia Web, Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH