1 Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk There are many things to think about when you are affected by dementia, be it as the person who has been diagnosed or as a family member or carer. The Dementia Information Prescription includes a list of key services, organisations and contact telephone numbers for Bath and North East Somerset where you may be able to access information and support. An * highlights where a service offers dementia specific support. Other things that you may wish to consider are included in a list at the end of the prescription, but as everyone’s life and dementia experience is unique it does not mean that you will need information about every subject. We aim to provide you with relevant information when the time is right for you. We can also provide you with up-dates and an Information Prescription localised to your postcode and personalised to your own individual requirements. Please contact the helpline or write to us at Dementia Helpline, Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH for further details. If you would like to discuss any of this information or you need any further help please do not hesitate to contact the 24 hour dementia helpline on 0845 120 4048. 1 Dementia Adviser/Support Worker – for face to face support and information Alzheimer’s Society* 01179 610693 Alzheimer’s Society offers information and support for people with Free from a landline. any type of dementia and their families. A telephone information line is normally staffed between 9.00 am and 2.00 pm Monday to Friday with an answer phone outside of these hours. International House, Bank Road, Kingswood, Bristol, BS15 8LX. Alzheimer’s Society Dementia Support Worker – Katy Berwick* 0754 092 1035 A Dementia Support Worker provides support to people with dementia and their carers/families to help them to maintain their independence, improve their sense of well-being and keeping in control of their lives. They also assist in identifying needs and access to appropriate information. This service is provided through one to one contact. Carers’ Centre 0800 038 8885 Offer a range of services and a variety of events at different venues. Free from a landline. Most importantly by joining the Carers’ Centre, people can share their experiences of caring and use it to help others. This support applies to carers of all ages. North East Somerset Carers’ Centre, 1 Riverside Cottages, Radstock BA3 3PS. Bath Carers’ Centre, The Woodlands, Lower Bristol Road, Bath BA2 9ES. Email: [email protected] Web: http://www.banescarerscentre.org.uk/ Reviewed December 2013 | Guideposts Trust ©Guideposts Trust Ltd. Registered Charity no. 272619 Dementia web is a member dementia web is supported by Guideposts Trust of Dementia Action Alliance Registered in England No 1282361 Registered Charity No 272619 Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH 2 Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk 2 Local adult social care contact – if you wish to find out about care at home, respite or Care Homes you will need this number to request a Community Care Assessment – see details below: (a) If you think you may benefit from equipment or advice to help with everyday activities around the home you can request an Occupational Therapy Assessment – see details below: (b) (a) (b) CHAT – Community Health and Access Team – SIRONA 01225 396000 Care & Health SIRONA is based at St. Martin’s Hospital, Clara Cross Lane, Bath BA2 5RP. 3 Local Council – people living with dementia may be eligible for a discount on their council tax – contact the council for a form Bath and North East Somerset Council 01225 477777 People living with dementia may be eligible for a discount on their You will be given a council tax. Contact the number opposite to find out what you might selection of options, be entitled to. you will need option 5. In writing to: Council Tax, PO Box 2797, Bath, BA1 1WF. 4 Benefits help and advice – you may be eligible for some financial support including a non-means tested benefit called Attendance Allowance Age UK Bath and North East Somerset 01225 466135 They provide a range of support and services for older people including benefits help and advice. They also provide a drop-in information and advice service: Monday to Friday 9.30 am – 12.30 pm Tuesday, Wednesday and Thursday 1.30 pm – 4.30 pm – advice sessions by appointment.18 Kingsmead Square, Bath, BA1 2AE. Keynsham – First Tuesday of the month, 10.00 am – 12.00 pm at Keynsham Baptist Church, High Street, Keynsham, Bristol, BS31 1DP. Radstock – First Thursday of the month, 10.00 am – 12.00 pm at Radstock Methodist Church, High Street, Radstock, BA3 2DR. Timsbury, Conygre Hall, North Road (in car park from CAB van) – First and third Wednesday of the month, 10.00am – 1.00pm Email: [email protected] Web: http://www.ageuk.org.uk/bathandnortheastsomerset/ Bath and North East Somerset Council 01225 477777 The Guildhall, High Street, Bath, BA1 5AW. You will be given a selection of options, you will need option 4. Reviewed December 2013 | Guideposts Trust ©Guideposts Trust Ltd. Registered Charity no. 272619 Dementia web is a member dementia web is supported by Guideposts Trust of Dementia Action Alliance Registered in England No 1282361 Registered Charity No 272619 Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH 3 Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk 4 Benefits help and advice – you may be eligible for some financial support including a non-means tested benefit called Attendance Allowance CONT... Citizens Advice Bureaux (CAB) for Bath and North East Somerset Contact any of the following organisations and arrange for some face-to-face help with completing paperwork when applying for financial help, making a complaint or appealing against a decision. Bath CAB 0844 848 7919 Ring between 10.00 am – 4.00 pm Monday to Friday for advice and Please be aware that times when a face to face appointment can take place. this call costs 5p per 2 Edgar Buildings, George Street, Bath, Somerset, BA1 2EE. minute. Bath CAB – One Stop Shop Drop-in only. When you drop in you will be offered an initial assessment interview lasting about 15 minutes before helping you to decide the way forward, which may include an appointment – either face-to-face at one of the offices or over the phone. One Stop Shop, Lewis House, Manvers Street, Bath BA1 1JG. Keynsham CAB 0844 848 7919 Ring between 10.00 am – 4.00 pm Monday to Friday for advice and Please be aware that times when a face to face appointment can take place. this call costs 5p per Riverside Building, Temple Street, Keynsham, Bristol, BS31 1LA. minute. E-mail: [email protected] Midsomer Norton CAB 0844 848 7919 Ring between 10.00 am – 4.00 pm Monday to Friday for advice and Please be aware that times when a face to face appointment can take place. this call costs 5p per The Hollies, High Street, Midsomer Norton, Somerset, BA3 2DP. minute. E-mail: [email protected] Mobile Advice Van Drop-in Service. The Mobile Advice Van currently visits Timsbury to reach out to those who have difficulty getting to one of the other three centres. Open 1st and 3rd Wednesday of each month 10.00 am – 1.00 pm. Conygre Hall, North Road, Bath BA2 0JG. Other organisations: Carers’ Centre 0800 038 8885 Offer a range of services to support carers of all ages. Free from a landline. Carers’ Centre, 1 Riverside Cottages, Radstock, BA3 3PS. Email: [email protected] Web: http://www.banescarerscentre.org.uk/ Reviewed December 2013 | Guideposts Trust ©Guideposts Trust Ltd. Registered Charity no. 272619 Dementia web is a member dementia web is supported by Guideposts Trust of Dementia Action Alliance Registered in England No 1282361 Registered Charity No 272619 Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH 4 Bath and North East Somerset Dementia Information Prescription www.dementiaweb.org.uk 4 Benefits help and advice – you may be eligible for some financial support including a non-means tested benefit called Attendance Allowance CONT... Other organisations: CONT... GOV.UK 0800 882 200 Department of work and pensions enquiry line. Free from a landline. Web: https://www.gov.uk/ 5 Local support for the person with dementia – (inc: practical and emotional support, possible opportunities/activities) Advocacy Service - Carers’ Centre 0800 0388 885 Advocacy is a way of helping people, in partnership, to express their Free from a landline. views and wishes, so they can be heard. This service is for all carers, all you need to do is register as a member. There is no cost involved. Carers’ Centre, 1 Riverside Cottages, Radstock, BA3 3PS. Email: [email protected] Web: http://www.banescarerscentre.org.uk/ Alzheimer’s Society* 01179 610693 Alzheimer’s Society offers information and support for people with any type of dementia and their families. International House, Bank Road, Kingswood, Bristol, BS15 8LX. Alzheimer’s Society Day Centres* Day care enables the carer to have some short term regular respite. The person with dementia attends a specialist centre for 3 – 5 hours at a time, perhaps one day per week to include meals and refreshments. Activities are organised either at the centre or as visits out to places of interest. Often transport can be organised. Hazelmeir Day Centre, Alzheimer’s Society* 01225 396729 Open Monday, Tuesday, Thursday and Friday 10.00 am – 3.30 pm. Cleeve Court Care Home, Twerton, Bath, BA2 1RS.