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Pipeline Safety and Emergency Information for Our Neighbours

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Pipeline Safety and Emergency Information for Our Neighbours Pipeline safety and emergency information for our neighbours. Emergency: 1-877-420-8800 About Enbridge Enbridge is a global energy infrastructure Incaseofemergency: leader. Our assets are diversified and balanced between natural gas and oil, Please find a safe place to call your local and we provide integrated services and emergency service or 911, if it’s available. first-and-last-mile connectivity to key Then call Enbridge at: supply basins and demand markets. 1-877-420-8800 We transport energy, operating the world’s longest, most sophisticated crude oil and liquids transportation system, with How to reach us: 17,018 miles (27,388 km) of active pipe. Public Awareness Hotline We deliver an average of 2.8 million (Non-EmergencyCalls Only) barrels of crude oil each day through our Mainline and Express pipelines, Phone and we transport 28% of the crude 1-877-640-8665 oil produced in North America. Email WedistributeenergyandareCanada’s [email protected] largest natural gas distribution provider, Mail with approximately 3.7 million retail Box 280 customers in Ontario, Quebec, New Norman Wells, NT Brunswick and New York State. X0E 0V0 Wegenerateenergywithaportfoliothat includes nearly 3,000 megawatts (MW), Website net, of wind, solar and geothermal projects. Enbridge.com/publicawareness Facebook Call or Click Before You Dig facebook.com/enbridge Before performing any ground disturbance activity on, along, across or under a pipeline, please contact your local one-call centre. Northwest Territories Enbridge Pipelines (NW) Inc. 1-867-597-7000 (collect) Alberta Alberta One Call 1-800-242-3447 (toll-free) Pipeline Safety: 1 A shared responsibility As the owner and operator Your Role of thousands of kilometres As a resident, business owner or of pipelines transporting oil community member along Enbridge’s pipeline right-of-way (ROW), you also and natural gas, our highest have an important role to play. That’s why priority is operating our assets we’ve created this brochure to provide you safely and reliably to protect with the important information needed to the people, communities and help keep you safe. environment located nearby. After reading this brochure, you should know how to: • Excavate safely, using the Click or Call Before You Dig program (AB) or contacting Enbridge (NT); Public Awareness Program • Identify where pipelines may be located Our Public Awareness Program is in proximity to your home or business; dedicated to informing and educating • Recognize the signs of a pipeline leak; our neighbours about the presence of pipelines in their community. As part • Respond in an emergency situation, and of this Program, representatives from • Contact Enbridge. Enbridge regularly visits governments, Open lines of communication local communities, Aboriginal groups and other stakeholders to provide We always appreciate hearing from you them with important information about and have included at the front and the safety, maintenance programs, damage back of this brochure, numbers that you prevention, and emergency preparedness canusetocallus,bothinanemergency and response procedures. situation and in non-emergency situations. Keeping in touch with you is very important to us. That’s why we contact those who live and work near our systems on an ongoing basis. Weaskthatyoupleasetake a few minutes to review the brochure and then store it in a convenient place. North Sea Hohe See GERMANY Norman Wells UNITED KINGDOM Amsterdam London THE NETHERLANDS Brighton and Hove BELGIUM English Rampion Channel Zama FRANCE Athabasca FFortort S St.t. J Johnohn Fort McMurray Cheecham EEdmontondmonton HardistyHardisty Kerrobert VVancouverancouver Regina Lethbridge Cromer Rowatt Gretna Halifax Fredericton Clearbrook MontrealMontreal Great Falls SSuperioruperior Bualo Minot Edgar BBostonoston TTorontooronto WestoverWestover Boise SSarniaarnia BualoBualo Stockbridge Chatham NNewew Y Yorkork Casper Leidy Guernsey Oakford Gurley PPhiladelphiahiladelphia Channahon CChicagohicagoTToledooledo FFlanaganlanagan Steckman Accident Ridge Salisbury PatokaPatoka Saltville Wood River Nashville CCushingushing Moss BluBobcat New Orleans Orlando Egan PortPort A Arthurrthur TTampaampa HHoustonouston Corpus Christi Brownsville Liquids Pipeline LNG Facility Natural Gas Transmission Pipeline Rail Natural Gas Gathering Pipeline Trucking Facility Natural Gas Liquids Pipeline Propane Terminal Crude Storage or Terminal Power Transmission Gas Storage Facility Renewable Energy NGL Storage Facility Gas Processing Plant Gas Distribution Service Territory Aliated Gas Distribution Territory Our operations 3 The Norman Wells pipeline was Norman Wells Pipeline Overview thefirstintheworldtobeburied Construction completely in permafrost, and start: January 1983 weareproudtohaveearned Originatesat: NormanWells, a safety and environmental Northwest Territories Terminatesat: Zama,Alberta record that lives up to the high Official opening: May 16, 1985 standards expected by our Pipeline design neighbours here in the North. capacity: 50,000 barrels/day Pipeline length: 869 kilometres (540 miles) Pipeline diameter: 323 millimetres The crude oil journey (12 inches) The Norman Wells oil deposits lie beneath the Mackenzie River (Deh Cho) in Canada’s Above ground facilities Northwest Territories. While most of our pipelines are buried The 12-inch diameter pipeline travels underground, our systems also include approximately 750 km (466 miles) through many above ground facilities along the the Northwest Territories, with a design crudeoilpipelineroute. capacity of 50,000 barrels per day. Our Pump stations maintain flow in the pipeline pipeline assets in the Northwest Territories andaremonitored24/7byEnbridge’s include pump stations and related facilities control centre. Valve sites are located atNormanWells,Wrigley,andMackenzie. along the pipeline ROW and may be The pipeline stretches 870 kilometers usedtocontroltheflowofproductsinthe (540 miles) from Norman Wells, in the pipeline(s). Northwest Territories, to Zama, Alberta where it enters a third-party pipeline system and is sent to Edmonton. At Edmonton, the line connects to the Enbridge mainline which moves crude oil and other liquid hydrocarbons to refinery customers in central and eastern Canada and the U.S.Midwest. Pipeline safety 4 Ourpipelinesmeetorexceed practices—are subject to government government standards, and over regulations, which we meet or exceed. a half-century of experience When we do disturb the ground, we strive to restore the land to its original condition has proven that pipelines and to protect the quality of the air and are the single safest method water that sustain us. of transporting petroleum Protecting your community products and natural gas. Enbridge has a wide range of programs that help maintain the safety of the pipeline(s) that run near your community. We invest heavily in the tools, technologies, people and strategies we need to make sure our pipeline networks have the strength and fitness needed to do the job safely and reliably. Processes and technologies From the purchase of high quality steel pipe, manufactured to meet stringent criteria, to the cathodic protection system Enbridge takes seriously its responsibility we employ to prevent corrosion once for safe pipeline operation. the pipe is installed, Enbridge makes the Being responsible for pipeline integrity, safety of the system a priority before and however, does not mean working alone. during operation. We work year-round to provide safe, The processes and technologies we use reliable operations, and we regularly topreventanddetectleaksinclude: communicate important information to • The careful selection and testing of pipe local governments, Aboriginal groups, fire prior to and during the manufacturing and police services, business owners and process; neighbours. • X-ray or ultrasonic testing of all welds From the ground up during construction; While our pipelines are buried out of • Sophisticated monitoring and control sight beneath the ground in the ROW, we systems that operate around the clock, neverlosesightofthebiggerpictureof 365 days a year; our potential impact on the air, water and • Tests to confirm pipeline integrity on land around us, and our responsibility to new pipelines/systems, and preserve all elements of our environment. • The use of durable coating systems and In fact, our activities—everything from cathodic protection (use of low voltage pipeline design, construction, testing, electric current) to protect pipe from maintenance, operation and safety external corrosion. 5 People and practices know what’s expected, talking to you, and In addition to developing and putting the implementing programs in place that will right processes and technologies into help to protect the environment. place, the right people and practices also The Norman Wells pipeline performs to drive our efforts to keep the pipeline safe environmental standards that are second Our initiatives include: to none in our industry. Ongoing monitoring and inspection • Regular pipeline ROW patrols by ensures the line continues to safely aircraft, and in some areas by land; transport thousands of barrels of crude oil • Investigative dig programs to support every day through one of the world’s most pipeline integrity; challenging ecosystems. • Meeting and exceeding industry Inadditiontoacomputerizedleak standards and regulations; detection system, Enbridge regularly • Public awareness education; and conducts in-line monitoring inspections • The stationing of
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