A MAGAZINE FOR ALUMNI SPRING 2018 PUBLICATIONS AGREEMENT 40015801 AGREEMENT PUBLICATIONS

THE AI Also in this issue ALUMNI WITH REVOLUTION THE BEST JOBS Ivey alumni, including Benji Sucher, HBA ’05, explain + HONOURING how artificial intelligence is disrupting work and life – and DISTINGUISHED what it means for the future GRADS & FACULTY Intouch Features

GET SMART | Page 18 Are you ready for the inevitable changes that are coming? Here’s how artificial intelligence is transforming the world.

BEST JOB EVER | Page 24 Hear from five alumni who definitely won’t be giving up their day jobs.

DISTINGUISHED SERVICE AWARDS | Page 32 Meet 2017’s exceptional award recipients – people who have gone that extra mile to positively influence and support the Ivey community.

Ahead of a corporate speaking event, Heather MacLean, HBA ’89, Founder & President of ProSpeakers.com, welcomes her client arriving in Toronto. PHOTOGRAPHER: NATION WONG LEFT TURN | Page 16 Sarah Sklash, HBA ’07, (pictured left) changed career paths from public service to hospitality.

Intouch Departments

DUET | Page 4 Professor Alison Konrad and PhD candidate Mirit Grabarski talk workplace diversity.

THE ART AT IVEY | Page 6 Q&A with Richard Ivey, HBA ’72, LLD ’13, on the art displayed throughout the School.

IVEY BUZZ | Page 10 What’s trending on social media? Who’s making headlines? Here’s the latest Ivey news.

PASSIONS | Page 15 Rosemary Pahl, MBA ’84, developed a workbook to ensure loved ones have everything they need – following a death – in one organized place.

GIVING TO IVEY | Page 30 Delivering on a personal vow, Bill Brock, MBA ’63, LLD ’05, and his wife Anne provide critical support for PhD students.

YOUR IVEY NETWORK | Page 37 Returning to school after 47 years; designing a robot that helps people; a marketplace to borrow and lend clothing; and of course, news from your Ivey classmates in Class Notes. Acting Dean’s Message PHOTOGRAPHER: ADELAIDE UTMAN PHOTOGRAPHER: PHOTOGRAPHER: GABE RAMOS/IVEY BUSINESS SCHOOL

Disruption has become an important word in business vocabulary and its meaning is not lost at Ivey. From our inception, we have been differentiated by our emphasis on connecting learning with real business challenges. That’s why we began a School-wide initiative last fall to examine the critical questions leaders face in what has been described as a coming age of disruption. INTOUCH ON THE WEB What will it take to become a successful leader? And how do we incorporate ivey.ca/alumni/intouch that into our curriculum, our research strategy, and even our own business plan? LETTERS Building on the work of our Ivey Advisory Board task forces, we have been [email protected] exploring these questions in depth through a series of roundtable discussions with prominent CEOs and senior leaders in many parts of the world. INTOUCH These conversations, which wrap up in April, are providing us with: Editor-in-Chief: Terri Garton • An understanding of the challenges facing leaders today; Editorial Board: Stephanie Brooks, HBA ’93; • A framework for how next-generation business leaders should be Peter Furnish, HBA ’92; Terri Garton; Jay Hamilton, HBA ’08; Katherine Scarrow, EMBA ’16; Luke Sklar, educated and developed; and, HBA ’78; Jeff Weiss, HBA ’86, MBA ’91 • An agenda for research that is relevant, timely, and forward-focused. Production & Managing Editor: Jessica Uniac As a complement, a Learning Innovation Initiative at Ivey is also looking at Contributing Writers: Brenda Bouw, Wallace Immen, Ivey Marketing & Communications, Declan Kelly, how technology is changing the way we learn and teach, and how we can create Nicole Laidler, Pat Morden, Shelley White new capabilities in the classroom to evolve our experiential-learning model. Editorial & Production Assistant: Alex Hawkins Change is not an obstacle; it’s an opportunity. The insights we gain on Creative & Art Direction: Greg Salmela, Aegis Designer: Sabrina Xiang, Aegis disruption – from technological advances and social change to global structures, Photographers: Mike Crane, Alan Maudie, Tara McMullen, competition, and innovation – will provide our next dean with valuable data Margo Moritz, Gabe Ramos, Lindsay Siu, Nation Wong and a blueprint for transitioning with the times. They will also enable the Researchers: Emily Joldersma, Andrea Reed School and the students we are helping to develop into future leaders to Intouch is published by the Department of Advancement at the Ivey Business School, Western University, London, recognize, adapt to, and capitalize on change. Ontario, Canada N6G 0N1. This kind of forward thinking is what it takes to be a successful real-world Intouch welcomes input from all alumni from letters to the editor to ideas on themes. Please send all address leader. And that’s what we are all about. changes to Advancement, Ivey Business School, Western University, London, ON, Canada N6G 0N1, Mark Vandenbosch, HBA ’84 via email to [email protected] or over the web at ivey.ca/alumni/stay-connected/update Acting Dean, Ivey Business School Copyright 2018 – Ivey Business School. Reproduction Kraft Professor in Marketing in whole or in part without permission is prohibited. General Inquiries: Jessica Uniac (519) 661-4101 or [email protected] Cover Photo: Nation Wong

IVEY INTOUCH MAGAZINE | SPRING ’18 3 Duet “It’s important that workplaces become Meet two Ivey academics more humanistic and who work closely together encouraging for every- body. There are still places where there are ‘in’ groups and ‘out’ groups. That affects career development in an inequitable way.” —Alison Konrad Equal Mirit: It’s just basic justice. And the workplace shapes your view of the world. If you have diversity in your workplace, you may become more tolerant in your life Opportunity and pass those values on to your children. Professor Alison Konrad and PhD candidate Describe your ideal day. Mirit Grabarski talk workplace diversity Alison: I had a sabbatical year last year and found that a lovely day is one where I can write for three hours and also have By Nicole Laidler my family time and time to be outside. Mirit: Sleep in. It can’t rain. And invite friends over for good conversation and some entertainment. Alison Konrad, Professor of Organiza- Why Ivey? tional Behaviour, is from the American Alison: I wanted to learn the case What is the most influential book Midwest. Mirit Grabarski was born in the teaching method. Action learning is you have ever read? former Soviet Union and grew up in Israel. very powerful. And Ivey has very good Alison: Cultures in Organizations: Three A shared interest in gender and scholars. They are very engaged in Perspectives by Joanne Martin. diversity in the workplace brought them building the knowledge base. It’s great to Mirit: The Tao of Pooh by Benjamin Hoff. together at Ivey, where Mirit is entering have such interesting colleagues, as well her third year of PhD studies. as the collegiality. If you weren’t an academic, Prior to arriving at the School in Mirit: Israel has a very limited number of what would you be? 2003, Alison spent 15 years as a Professor universities. I decided if I go abroad to do Alison: An accountant. I love money of Human Resource Management at the my PhD, it should be to a good school. Ivey and numbers, and accountants get to Fox School of Business and Management, was my first choice. I wanted to work on work with both. Temple University. Mirit holds an MBA gender-related issues and thought Alison Mirit: I tried it, and it didn’t work out. from the Open University of Israel and was the best person to do it with. I don’t most recently served as a research unit think I was wrong. If you could give your younger self advice manager and assistant at Ohalo Academic about navigating the workplace as a woman, College in Katzrin. Why should people care about diversity what would it be? in the workplace? Alison: Be strong in your views. Be Alison: It’s important that workplaces positive and cheerful. Open up and let become more humanistic and people know who you are. Don’t be so encouraging for everybody. There are compliant, passive, and hidden. still places where there are ‘in’ groups Mirit: Look for your role model, someone and ‘out’ groups. That affects career who will support you and be a good development in an inequitable way. influence.

4 IVEY INTOUCH MAGAZINE | SPRING ’18 PHOTOGRAPHER: NATION WONG NATION PHOTOGRAPHER:

Alison Konrad (left) and Mirit Grabarski (right) at the C.B. “Bud” Johnston Library, Ivey Business School.

IVEY INTOUCH MAGAZINE | SPRING ’18 5 Editor’s Note

I’ve been passionately collecting contemporary Canadian art for the past 20 years. The walls of my house, my office, and my cottage are full so I am always looking for ‘opportunities‘ to continue to satisfy my passion. Charitable institutions that I am associated with invariably have walls and

PHOTOGRAPHER: NATION WONG NATION PHOTOGRAPHER: no budgets for art, so I have turned my attention There’s no question that the Ivey connection runs both deep and long. to them.” Case in point: this year at Homecoming (see page 44) we had —Richard W. Ivey, HBA ’72, LLD ’13 our first-ever 65-year class reunion! At the other end of the spectrum, we also saw the first 10-year reunion for our 12-month MBA Program. Ivey alumni of all ages share a common core experience, and a shared sense of pride and loyalty. But the needs of those in the first few years after graduation are quite different from those who graduated in the early 1950s. That’s why we in Alumni Relations are working to develop a new program focused on alumni from the moment they cross the stage at Convocation until their 10-year reunion. We know it’s a busy time in the lives and careers of our graduates. There are often job changes, moves, weddings, and babies. Recent graduates often participate in Global Ivey Day and Chapter events. We want to know if there are other things we can do to add value and build a connection that will last another 50 years or more! THE Over the next year, we’ll pilot some new programming aimed at serving this group, and then get feedback on what’s meaningful, relevant, and valuable to them. This kind of thoughtful segmentation is part of the legacy of outgoing Chair of the Ivey Alumni Network Michael Bernstein, MBA ’96 (see his final message on page 38). Michael has been a strong and visionary leader, focused on a set of truly Big Hairy Audacious Goals! Thanks to his hard work, many of his BHAGs have been achieved, and the rest will continue to be pursued ART under the incoming leadership. Speaking of anniversaries, I am celebrating one of my own – it’s 20 years since I joined the staff of the Ivey Business School. It’s been an exciting ride, and the best part has been meeting and working with so many of you. Thank you for your ideas, advice, and support. AT TERRI GARTON Editor-in-Chief Director, Alumni Relations

Join the Ivey Alumni Network and Ivey Business School on your favourite social network. Complete list found at go.ivey.ca/social

IVEY SCHOOL BUSINESS RAMOS/IVEY GABE PHOTOGRAPHER: 6 IVEY INTOUCH MAGAZINE | SPRING ’18

Ivey Art

The collection of Canadian art displayed throughout the Ivey Business School is being built by an Art Committee consisting of Richard W. Ivey, HBA ’72, LLD ’13, and Siamak Hariri, the Building’s architect. All works are purchased for the School by Richard W. PHOTOGRAPHER: GABE RAMOS/IVEY BUSINESS SCHOOL BUSINESS RAMOS/IVEY GABE PHOTOGRAPHER: Ivey, Richard M. Ivey, HBA ’47, LLD ’79, and Rosamond A. Ivey, HBA ’82.

Q&A with Richard W. Ivey:

Why do you think adding art to the Building is important, and how do you hope the art will impact the students, faculty, and staff? Richard: Art can inspire creativity, curiosity, and perhaps awe in those people that take the time to contemplate and enjoy it. Business thrives on curiosity and creativity so it’s important for the opportunity to be provided.

Is there an overriding theme to the collection? Anything that ties the pieces together? Richard: A number of works in the collection appeal specifically to my idea of the intersection of art and a business school. Additionally, each artist represented in the collection is a Canadian; this insistence on Canadian talent is present throughout my personal collecting practice as a whole.

What were you drawn to when it came to choosing each piece? Richard: I kept in mind that the predominant population of the Building is young men and women in their twenties and early thirties, so I leaned towards emerging and early-career artists. Consideration was also given to seeking both male and female artists, and artists from a number of different geographical regions in Canada.

Why a certain piece for a particular space? Richard: The initial driver for providing great art to the new Ivey Building was scale. The walls are enormous, so I realized I would need large works of art. I also realized that this was the first time in my life I could, or perhaps “In many ways you could say the Bierks (one should, commission a couple of works of four pictured above) are the most obvious specifically for the space. That was example of the quest for diversity and were meant a brand new experience which I was to represent the student population.” ultimately very satisfied with. —Richard W. Ivey

For more on the Ivey art collection, visit go.ivey.ca/art, or peruse the art for yourself on Google’s Indoor Street View of the Ivey Business School.

8 IVEY INTOUCH MAGAZINE | SPRING ’18 PHOTO © EDWARD BURTYNSKY, COURTESY METIVIER GALLERY, TORONTO METIVIER GALLERY, COURTESY BURTYNSKY, © EDWARD PHOTO

top on this page Greenhouses, Almira Peninsula, Spain (2013) Chromogenic print, edition 3, copy 1 60” x 80” by Edward Burtynsky Located in London Life Lounge on Ground Floor.

right on this page Vieux soleil (2012) Vinyl, latex, and PVC 72” x 96” by BGL SCHOOL BUSINESS RAMOS/IVEY GABE PHOTOGRAPHER: Located in southeast corridor on Ground Floor.

on page 7 Heterotopia (2012) Acrylic and oil on canvas 98.5” x 98.5” by Fiona Ackerman Located between the BMO Financial Group Auditorium and the main elevators on Ground Floor.

on page 8 Kar Yan (2013) Oil on canvas 60” x 70” by Charles Bierk Located at second floor seating area overlooking the Grand Hall.

IVEY INTOUCH MAGAZINE | SPRING ’18 9 Ivey Buzz | @iveybusiness

Ivey’s social media feeds are filled with big success stories. Check out these highlights:

Welcome to Ivey, HBA Class of 2019! Faculty share their favourite cases to teach O-Week welcomed 610 new Ivey students with an Olympics-style Fraser Johnson, HBA ’82, MBA ’92, PhD ’95, chose “3M Canada: The Health competition, social nights, a talent show, and a keynote speech from John Care Supply Chain;” Nicole Haggerty, HBA ’89, PhD ’04, picked “Toybox: Chayka, HBA ’14, GM of the NHL’s Arizona Coyotes. IVEY.UWO.CA Managing Dynamic Digital Projects;” and Michael Taylor, MBA ’88, named “Boise Automation: The Lost Order at Northern Paper.” IVEY.UWO.CA

Ivey wears green in support of mental health Student organization myHBA encouraged the Ivey community to wear green How Ivey startup Lending Loop went from classroom to real world for a day, and put together a wellness bag station to remind students to take Founded by Brandon Vlaar and Cato Pastoll, both HBA ’14, Lending Loop care of themselves and each other. IVEY.UWO.CA shows how academic research in business schools can be applied in the real world. IVEY.UWO.CA

Paul Mitskopoulos, HBA ’14, and partner Sam win The Amazing Race Canada Ivey alum Paul Mitskopoulos (pictured right) took some time off from his Elizabeth Grasby retires after 39 years career at LinkedIn to compete on – and win! – The Amazing Race Canada. Pre-Business Director Elizabeth Grasby, HBA ’78, retired last June after an Congratulations, Paul! (Photo credit: Photo courtesy of CTV) IVEY.UWO.CA extraordinary career at Ivey. IVEY.UWO.CA

Join the Ivey Alumni Network and Ivey Business School on your favourite social network. Complete list found at go.ivey.ca/social 10 IVEY INTOUCH MAGAZINE | SPRING ’18 Ivey Buzz | The Short List

Empowering Leading in a new era women The rise of Asia. Technological Ivey has partnered with innovation. An aging population. Forté Foundation to help Social equilibrium. For the Thomas break the glass ceiling. d’Aquino Lecture on Leadership, Dominic Barton, Global Managing Forté Foundation is a Partner of McKinsey & Company, non-profit consortium of discussed how these four forces are leading companies and shaping the future and how business business schools dedicated leaders can thrive in this new era. to helping women attend business school and succeed professionally.

Destination Eye on Vietnam Africa Vietnam typically From the Dark Continent flies under the radar to emerging market, when it comes to there’s much to learn business lessons. But from Africa. Just ask Leadership there’s a lot to learn from Associate Professor Nicole unplugged this fast-growing frontier Haggerty, HBA ’89, PhD market, as Ivey students ’04. The Faculty Director Former Ivey dean Carol recently found out. Ivey of Ivey’s elective, Ubuntu Stephenson, O.C., and IMD Executive MBA Management Education shared leadership participants headed there Initiative, is lessons from her for The Vietnam Discovery now also the 40-year career as the Expedition, a week-long Acting Director keynote speaker at immersive experience of Western the inaugural – and held in spring and fall. Our University’s sold out – Women of MSc students had an even Africa Institute, Ivey Network (WIN) more in-depth look while which promotes Breakfast in Toronto. there for the Ivey Global research on Africa. Lab, a 10-week practicum, last summer.

IVEY INTOUCH MAGAZINE | SPRING ’18 11 Ivey Buzz | The Big Picture

Katie Newton, HBA ’19 candidate, and Emily Newton, HBA ’20 candidate, both dual-degree students at Ivey, at the Boundary Layer Wind Tunnel Laboratory, Western University.

12 IVEY INTOUCH MAGAZINE | SPRING ’18 PHOTOGRAPHER: GABE RAMOS/IVEY BUSINESS SCHOOL BUSINESS RAMOS/IVEY GABE PHOTOGRAPHER: Winds of change

A $5-million investment from Linamar Corp. and the families that founded and operate it will give a boost to women in the HBA and Engineering dual degree. The generous gift from Linamar CEO Linda Hasenfratz, EMBA ’97; her husband Ed Newton; and Linamar founder Frank Hasenfratz will provide scholarships for up to 10 female students in the Program each year and a guaranteed paid co-op placement and full-time job offer to graduating scholarship-holders.

IVEY INTOUCH MAGAZINE | SPRING ’18 13 Ivey Buzz | By the Numbers

IVEY HOMECOMING 2017 39 COUNTRY INITIATIVE

Ivey’s International Business Institute shipped a collection of books, journals, and business st cases to University of Dar es Salaam Business School in Tanzania in November as 1,100 1 part of The 39 Country alumni and friends 10-year reunion for the one-year Ivey MBA Initiative. Founded in 2010, the initiative provides educa- tional materials to the world’s poorest 39 countries. $5.2 31 million in gifts classes th 5shipment Classcelebrated the inaugural 65-year classof reunion ’52

STUDENTS WITH A CAUSE 2 58 22 students: Alex Cazi, EMBA ’17, EMBA students MBA students 20 -foot container & Victor Lal, HBA ’19 candidate + + + 6 $50,000 44 weeks cycling combined goal red high-heeled shoes + + + Walk a Mile in 5,000 1 charity Her Shoes® fundraiser kilometres total We Movement = = = 450 wins for two school two thousand boxes of used two charities rooms dollars journals, textbooks, #SickNotWeak & built in Kenya raised for and cases Ride for Refugees Anova shelter

14 IVEY INTOUCH MAGAZINE | SPRING ’18 Passions Rosemary Pahl, MBA ’84, knows how important it is to plan for the inevitable. She created a workbook to help alleviate the burdens that so often fall on other family members. TELL US ABOUT YOUR PASSION! EMAIL [email protected]

Interview by Wallace Immen

While working as a registered nurse I heard about the special admission program at Ivey from a chance encounter on a ski lift. Frankly, at that point, I didn’t even know what an MBA was. In 1982, I was accepted into the MBA Program and it changed my life. Not only was I positioned for a rewarding and interesting career in various CEO and COO roles, I was exposed to continual learning and entrepreneurship. For many years, one of my personal goals has been to help spread the word about the advantages of having meaningful conversations before a grim diagnosis, tragic accident, or death makes it imposs- ible to put your personal business in order. As a CEO at a rehabilitation hospital, I witnessed families struggling with decisions for patients who couldn’t speak for themselves. I personally had frustration when I couldn’t locate some required documents after the passing of my parents. It became even more important after a friend with an incurable illness made the sad process more painful because of a refusal to plan and an outright denial of the inevitable. I decided a similar situation was not going to happen to my family and started in earnest collecting all our personal information in a binder. In 2016, when I was organizing educational events for a business group, an executive looked at the binder and was so impressed, he asked to purchase copies of the workbook for his clients. That led to having the binder professionally edited into the Departing Details Workbook, a step-by-step guide to leaving your loved ones with the infor- mation they need to know when you die. In order to achieve the goal of making it available in an affordable way for anybody, I partnered with Steve Harris, a young, successful Internet entrepre- neur who established us in the world of e-commerce in April 2017. By October, the workbook had sold in eight countries, 14 U.S. states, and eight Canadian provinces. It’s an accidental business that came from a passion and it’s rewarding to see it working. It’s not a morbid thing. We plan for everything else in life – from insurance to home renovation – and this is just another face to planning. It’s a smart thing to do.

estateworkbook.com PHOTOGRAPHER: ALAN MAUDIE PHOTOGRAPHER: Left Turn Sarah Sklash, HBA ’07, left her job as a government worker to become a motelier. MADE AN INTERESTING CAREER “LEFT TURN?” TELL US ABOUT IT! EMAIL [email protected]

Interview by Brenda Bouw

When I graduated from Ivey, I had interest in two career paths: public service/ government and hospitality. I ended up working for the Ontario government for nine years in business analysis and project management. I enjoyed the work and was proud of what I was accom- plishing, but I stopped aspiring to climb the ladder. I had a lot of creative energy that I couldn’t fully exercise in my roles. Around the same time, I was watching a lot of Dragons’ Den. It sparked something in me. Out of school, I had no inclination to be an entrepreneur, but I had a growing desire to set my own course and do things my way. I also often wondered what would have happened if I had taken the hospitality career path. In the meantime, I had bought a cottage out in Prince Edward County. The area has a burgeoning wine region and has seen incredible growth in tourism. From personal experience, I knew there was a shortage of accommodation in the County during the summer. I got together with a friend of mine, who had also grown dissatisfied with her career, and bought a motel in the area. The only art on the wall was a sign that said “no gutting fish in the room.” For the first year we ran it as The Sportsman Motel, which was a huge learning experience. We then remodelled it into our own brand and experience, and renamed it The June Motel. The experience embraces the retro feel and style of a motel, while adding in many touches found in a boutique hotel. We were confident going into it that we had a good business model, but the reception has been great. We were sold out from July through September last year, and have been recognized as a top place to stay by major media outlets such as Vogue. I’m so happy I did it. I was also thrilled by the support I received from my Ivey classmates in making the transition. We had many Ivey visitors (including an Ivey honeymoon), words of encourage- ment, and some potential partnerships in development.

thejunemotel.com PHOTOGRAPHER: TARA MCMULLEN TARA PHOTOGRAPHER: Ivey Buzz | Big Wins

Tima

Bansal Ranked No. 1 Professor in Canada— Patrick Named top Canadian school and 59th globally Hickey in The Economist’s HBA ’19 candidate 2017 MBA ranking.

Won the Young Won the Ivey’s MBA Humanitarian Award— Academy of Program Hickey received Management the award from the Distinguished Canadian Red Cross Scholar Award— in Newfoundland For her scholarly and Labrador. He contributions was honoured for his work in raising to organizations awareness of and the natural mental health environment in various and corporate communities. sustainability.

Paul Beamish HBA ’76, PhD ’84

Diane Ring, MBA ’14, and Beckie Thain-Blonk, MBA ’18 candidate

Won the inaugural Ring it Forward alumni referral contest— Ring knew Thain-Blonk was Ivey material. Max Mantha MBA ’14 Received the PWC Strategy& Eminent Scholar Thain-Blonk was impressed with the Ivey in International Management Award— grads she’d already met. So taking the plunge For lifetime achievement in international Received a Young Engineer award— was easy and both are richer for it. Ring won management scholarship. During his 35-year Mantha received the Engineering a $10,000 travel voucher and Thain-Blonk career, Beamish has had a major impact on Medal in the Young Engineer earned a $5,000 scholarship. international business research, the lives of young category at the 2017 Ontario scholars, and the growth of emerging markets. Professional Engineers Awards. Mantha is currently Vice-President, Area Manager of EllisDon Toronto Civil and Looby Construction, and is the youngest vice-president in any of EllisDon’s organizations. Talk about a quick rise to the top!

IVEY INTOUCH MAGAZINE | SPRING ’18 17 PHOTOGRAPHER: NATION WONG NATION PHOTOGRAPHER:

18 IVEY INTOUCH MAGAZINE | SPRING ’18 Get Smart Artificial intelligence is transforming business and life

By Pat Morden

In the classic film 2001: A Space Odyssey, HAL the computer helps operate a spaceship travelling to Jupiter. HAL can reason and speak and understand speech. He can recognize faces, appreciate art, and interpret emotions. He is an unbeatable chess player. But everything goes awry when HAL begins to make small processing errors and his crew-mates decide to turn him off. To protect himself, HAL turns into a killer. The 1968 movie is remarkably prescient, seeing ahead both to the incredible advances in artificial intelligence (AI) in recent years, and to the concerns that AI raises for some people. “AI is transformative,” says Benji Sucher, HBA ’05, Chief Operating Officer at Layer 6 AI. “But the idea that you plug in a computer and it thinks and acts like a human is science fiction.” Still, AI is already woven into our daily lives and used by enterprises large and small. Several Ivey alumni are at the forefront in this powerful technology, using AI to disrupt a wide variety of industries. g

Collective intelligence—Benji Sucher, HBA ’05, leads a team meeting at Layer 6 AI. IVEY INTOUCH MAGAZINE | SPRING ’18 19 The Next Paradigm Artificial intelligence is about the ability for computers to sense, comprehend, and learn, says Courtney Campbell, HBA ’09, Senior Consultant, Digital Strategy and Innovation at CIBC. “With AI, computers can absorb a very large amount of data, model it, use it to make educated WONG NATION PHOTOGRAPHER: decisions and predictions, and then take action based on it.” For example, AI is a critical component in self-driving cars. Sensors provide data on the surrounding environment, and the car decides how and where to drive. Sucher makes a distinction between artificial general intelligence – the near- human capability that HAL was endowed with – and narrow artificial intelligence – the kind that enables a computer to do one thing very well. For Omar Dhalla, MBA ’07, Senior Vice-President at Element AI, AI is simply “the next paradigm of computing.” Campbell points out that research around artificial intelligence has been ongoing since the 1950s. But it’s only in the past decade, with advances in technology, massive amounts of data, and increased computing power, that it has become a truly disruptive force. It was in Canada that University of Toronto Professor Geoffrey Hinton made the significant research breakthroughs in artificial neural networks that have fuelled AI’s growth, and Canada continues to be a leader. By some estimates, the global AI industry is expected to grow to $70 billion by 2020.

Transforming the Enterprise We hear in the popular media about AI-enabled computers who can play Go, write music, and even make Halloween costume suggestions (but not very good ones). But AI isn’t a party trick: it’s an increasingly important business tool. Sucher’s company, for example, is harnessing the power of Courtney Campbell, HBA ’09 AI to help financial institutions make predictions and personalized recommen- Layer 6 AI was working with financial dations to their customers. “Banks have a institutions across Canada and the U.S., and massive amount of data,” he explains. “AI responding to inquiries from Asia, South creates an opportunity for them to leverage America, and Europe. In part, that’s because that data for value and to differentiate them- they won the prestigious ACM RecSys selves, enhance their brand, and create a Challenge in 2017. (Chinese behemoth great personal customer experience. Alibaba won the same competition in 2016.) In January 2018, TD Bank acquired Layer 6. The company retained its brand name and “Organizations in many separate office, but TD became its sole client. industries can find themselves Sucher believes there are also significant in a position where they have opportunities in health care, where AI large amounts of data, but it could be used to, for example, diagnose may be difficult to analyze this skin lesions or read X-rays. “There will data efficiently. AI can help.” always be physicians,” he says, “but AI can ­—Courtney Campbell, HBA ’09, Senior Consultant, Digital Strategy and augment, improve and enhance what’s Innovation at CIBC. being done, helping people sooner.”

20 IVEY INTOUCH MAGAZINE | SPRING ’18 In the financial services industry, care tools. If the AI chatbot can’t answer “There are significant Campbell envisions AI applications for a customer’s question, the conversation opportunities in health care, everything from anti-fraud and money is seamlessly handed off to a live agent, where AI could be used to, laundering operations, to credit risk who can pick up where the chatbot left off. for example, diagnose skin management and even personal financial Premier uses Natural Language Processing lesions or read X-rays. There advising. “Organizations in many industries to do “sentiment analysis” to determine if will always be physicians, but AI can augment, improve can find themselves in a position where a customer is unhappy and escalate them and enhance what’s being they have large amounts of data, but it may to a human agent quicker. Branco sees done, helping people sooner.” be difficult to analyze this data efficiently,” potential for AI chatbots to handle insurance ­—Benji Sucher, HBA ’05, she says. “AI can help.” Like Sucher, she quotes, too. In fact, he says any enterprise Chief Operating Officer at Layer 6 AI is excited about the ability to personalize can take a close look at its operations and marketing, offerings, and brand experiences. find ways to imbed AI, using off-the-shelf “If you’re able to understand your customers, software to improve processes and where you can serve them better and provide them possible, offload standard tasks.g with more products – ones they actually need, or will need.” Fireminds, a Bermuda-based enterprise software development and managed cloud company, was founded by Michael Branco, EMBA ’10. (Fireminds was acquired in 2017 by ATNI.) Branco’s team has been working with reinsurance companies to use big data and machine learning to predict how many hurricanes will hit selected locations in the future, how bad the storms will be, and as a result, how insurance premiums should be priced. “For 20 years reinsurance companies have been using large datasets to predict property and casualty premiums,” Branco says. “AI is put to good use helping with the calculations.” Branco’s other company, Premier Tickets, is an online ticket service and

e-commerce platform. It uses AI to power Benji Sucher, HBA ’05 the website’s live chat feature and customer- PHOTOGRAPHER: NATION WONG NATION PHOTOGRAPHER:

IVEY INTOUCH MAGAZINE | SPRING ’18 21 Colin Lernell, HBA ’16

Brave New World of Work into Element AI when it was launched last Colin Lernell, HBA ’16, is Lead Product year. The company’s co-founder, Yoshua Manager for Student Experience at Udacity, Bengio, is a leading researcher in deep a for-profit educational organization that learning. “We help our customers strategize offers free online courses and intensive about what their industry will look like online “nanodegree” programs. Ninety five to 10 years out,” Dhalla says. “Then we thousand students enrolled in Udacity’s determine what things we should be doing first-ever AI course in 2012. The company with AI now to build cognitive muscle.” works with tech companies like Google, So far, Element AI has built everything Facebook, and IBM to offer courses and from recommendation engines to fraud- programs in artificial intelligence, deep detection systems. The team is in the process of working with a media company learning, machine learning, and self- to create an engine that will read articles driving cars, and is preparing to launch a written by journalists and select appropriate nanodegree degree in flying car engineering. imagery to illustrate them. Another project The company also uses AI tools to involves working with a large international support and provide services to students. bank to envision the future of banking “We have many types of human-to-human in 10 years and then figure out where to interactions, from student services to deploy AI solutions now. “We don’t believe mentorship,” says Lernell. “All of these in commodity AI,” says Dhalla. “You need functions have some AI-assisted components.” insight to understand what it will mean in Omar Dhalla got interested in AI while the context of running your business.” working with Real Ventures, a Canadian seed capital company. He worked with a Talk to Me company using AI for legal research, and Speech recognition is one area where AI another building AI-enabled robotics for is poised to have a dramatic impact. Niraj industrial environments. Intrigued, he jumped Bhargava, MBA ’91, is CEO of Fluent.ai, a Montreal-based startup. The company’s proprietary software is “acoustic-only,” meaning that it doesn’t need to translate speech to text to understand commands. It offers high accuracy and works without an Internet connection, so it’s ideal for “Nearly every digital product wearables and smart devices. Moreover, you use already has some machine it can be quickly trained to understand learning or more advanced any language, making Fluent.ai a global AI components to it. In future, every digital company will company out of the blocks. “We believe that be driven by AI.” voice is the ideal user interface for any ­—Colin Lernell, HBA ’16, Lead Product technology,” Bhargava says. “Our technology Manager for Student Experience at Udacity enables that.”

22 IVEY INTOUCH MAGAZINE | SPRING ’18 Is There a Downside? Elon Musk says AI will cause World War III, and autonomous weapons will ensure it is fought on an unimaginable scale. Vladimir Putin says the country that leads in AI will rule the world. Do the benefits outweigh the risks? PHOTOGRAPHER: MARGO MORITZPHOTOGRAPHER: MARGO Here are a few thoughts:

“People are looking at AI as completely disruptive, changing the way we live. But we’ve been living through disruption, and evolving and adapting, for centuries. Focusing on the dangers of AI distracts us from all the positive benefits that come from it.” —Benji Sucher, HBA ’05

“There will be changes in the labour market, in the same way robotics took over car assembly lines in the 80s. AI will replace many jobs 20 years from now. If I was mentoring someone, I’d say become a subject matter expert first and then bolt technology onto that.” —Michael Branco, EMBA ’10

“There are upsides and drawbacks to everything. But if you can identify the risks, and weigh them against the benefits, you can make educated decisions about how and when to embrace AI in your business. As an individual, the same applies – learn how AI can be used to help you, or how it may impact your job, and plan accordingly.” —Courtney Campbell, HBA ’09

“I think the world is a little blind to how much power Google, Amazon, Facebook, and Apple have. It doesn’t mean they’re going to do bad things, but there’s a centralization of power created by data plus insights that Colin Lernell, HBA ’16 we’ve never seen before.” —Omar Dhalla, MBA ’07

Fluent.ai software is already being every digital product you use already has “Talking about the dangers of used by several customers. One is some machine learning or more advanced AI in the future distracts us from producing a smart watch that can be used AI components to it. In future, every digital all the positive benefits – increased productivity, improved quality by children to get in touch with their company will be driven by AI.” of life, reduced income disparity, parents in emergency situations. Another But will AI become smart enough to the ability to cure disease and feed is a telecommunications company using replace humans? Researchers have found the world. A lot of people think AI in its call centre. The company is working that Google’s AI has an IQ of about 47, Terminator, but I’m more optimistic.” to develop business in China, which putting it slightly below that of the average —Colin Lernell, HBA ’16 Bhargava says is “... a fast-moving, hungry six-year old. “Computers have lots of market that recognizes the validity of advantages – they can analyze, interpret, “Could AI be used in areas that aren’t moving society forward? Sure, our differentiation.” and learn incredibly fast. They run 24/7, there’s a risk. But we believe there So, what does the future hold? Certainly, and they aren’t influenced by emotions,” are strong opportunities for socially AI will be an increasingly important says Campbell. “But they’re not perfect, responsible technological advances business tool, and an integral part of and they haven’t mastered creativity, with AI, so let’s get on with it!” everyday life. Lernell points out that it’s intuition, and empathy. Instead of looking —Niraj Bhargava, MBA ’91 already baked into many products, even at AI as competition, I think we should see if consumers don’t recognize it. “Nearly the opportunity for collaboration.”

IVEY INTOUCH MAGAZINE | SPRING ’18 23 BEST JOB EVER These five alumni definitely won’t be giving up their day jobs

By Shelley White

Carving the slope—Ben Thomas, HBA ’96, has made his favourite sport the centre of his business. BEST JOB EVER These five alumni definitely won’t be giving up their day jobs

By Shelley White PHOTOGRAPHER: MIKE CRANE MIKE PHOTOGRAPHER: Ever wished you could spend Ben Thomas, HBA ’96 mecca Courchevel, France, where they your workday cutting first Founder, VIP Mountain Holidays would work as ski guides and spend all Whistler, B.C. their time on the slopes. The two had tracks through powder on the When Ben Thomas graduated with an a blast, and cooked up the idea to offer ski slopes in Whistler? Hanging HBA from Ivey in 1996, he landed his a high-end, private concierge service to out with famous astronauts first job with a Canadian bank, trading tourists in Whistler, B.C. – a way to extend and Canadian sports legends? commodities in London, England. It was the fun into a second season of skiing. Or playing fetch with a bevy a fast-paced, exciting opportunity for a “I had no intention of staying here as long as I have. The plan was still to of energetic dogs? new grad, but after two years on the trading floor, Thomas decided to pursue go back to school and do an MBA,” says While an Ivey education is another ambition he had long dreamed Thomas. But their fledgling business, excellent preparation for any of fulfilling. VIP Mountain Holidays, was a success and job, some alumni have opted for “I had always wanted to do a full Thomas was hooked. He’s been living unique careers that allow them season of skiing,” says Thomas, an Ottawa the ski lifestyle ever since. “We provide hassle-free, full-service to pursue their passions and native with snow in his veins. Thomas convinced a university friend, private concierge-style trips to Whistler,” make a living at the same time. Matt Ball, to take a “gap” year in skiing he says. “I love my job because I get to These five Ivey grads are the live the lifestyle of a ski bum but keep the kinds of people who often hear, challenges and the intellectual stimulation of running my own business.” “You have the best job ever.” The typical day starts early, facilitating And they can’t help but agree: getting the clients’ kids off to ski school at 8:30 a.m. Then they “chill out for coffee” and go skiing with the clients for the rest of the day. Thomas says he relishes the freedom his business affords him. “When it’s really good skiing, we drop everything and just go skiing,” he says. “I’m sure I would have made more money on Bay Street, but I’m happy to be able to live in Whistler. It’s living the dream.”

When it’s really good skiing, we drop everything and just go skiing. I’m sure I would have made ‘more‘ money on Bay Street, but I’m happy to be able to live in Whistler. It’s living the dream.” —Ben Thomas, HBA ’96 PHOTOGRAPHER: MIKE CRANE MIKE PHOTOGRAPHER: If you had told me 20 years ago I’d be doing this, I’d say, ‘That’s the most ridiculous thing I’ve ever heard.’ ‘But‘ when I started working with these dogs, I just loved them all.” —Gail Kassie, MBA ’85 PHOTOGRAPHER: NATION WONG NATION PHOTOGRAPHER:

Gail Kassie, MBA ’85 Kassie says that though she wouldn’t Co-Owner & CFO, Bow Wow Country Club have guessed this career path, she’s found Schomberg, Ont. her true calling. “If you had told me 20 years ago I’d be “My brother, who’s a senior executive doing this, I’d say, ‘That’s the most in the financial industry, said to me, ridiculous thing I’ve ever heard,’” says ‘I’ve never seen you so passionate about Kassie of her canine-filled business. anything in my life.’” “But when I started working with these dogs, I just loved them all.” Norm Deska, HBA ’79 EVP, Intellectual Property, Kassie is the co-owner and CFO of the Ripley Entertainment Inc. Bow Wow Country Club, a luxury facility Orlando, Fla. on a sprawling property in Schomberg, Ont. Kassie and her team host an average At Norm Deska’s workplace, you might of 25 dogs a day – some come during find employees working on a book about workdays to exercise and socialize, while Kassie started boarding dogs in the world’s oldest bodybuilder, the highest others board for a week or more. her home, and her husband – a seafood jump on a pogo stick, and the largest “We return a tired, happy dog at the entrepreneur – soon joined her in the new collection of teddy bears. Down the hall end of the day,” says Kassie. “And when business. They expanded after finding they might be designing a jellyfish habitat, people are going away on vacation, the the Schomberg property. or tracking down the world’s most dogs get pampered and supervised in all “What makes us different from other expensive dress. their daily activities.” places is some of the dogs actually board “It can’t get any stranger than this,” Running a doggie hotel wasn’t in our home,” says Kassie. “So if I’m says Deska with a laugh. something Kassie expected to do after sitting on the sofa watching TV, they’re He’s been working at Ripley Enter- completing her Ivey MBA in 1985. She sitting with me cuddling.” Dogs who aren’t tainment Inc. for 35 years, currently as spent 21 years working in the banking suited to spending their time in the home Executive Vice-President of Intellectual industry, but after an unexpected stroke sleep in a comfortable, climate-controlled Property. The company’s properties at age 45, she decided to switch gears. hotel steps away from the house. include some of the most exciting and g

IVEY INTOUCH MAGAZINE | SPRING ’18 27 unusual attractions in North America, like Ripley’s Believe It or Not Odditorium, Guinness World Records Attraction, Ripley’s Mirror Maze, and Ripley’s Haunted Adventure. “I’ve had a lot of different jobs within the company and I’ve loved it,” says Deska. “I’m an analytical type of guy, but I like that here you can use the right and left sides of the brain.” After graduating with his HBA in 1979, Deska went to work in accounting, but found it didn’t suit him. He joined Ripley’s as a controller and went on to VP roles in finance, operations, franchising, and publishing. As EVP of Intellectual Property, he’s in charge of third-party uses of the trademark, plus he runs the digital marketing side of the company. Deska says he’s most proud of Ripley’s three aquariums in Toronto, Myrtle Beach, S.C., and Gatlinburg, Tenn. “They’re spectacular,” he notes. He’s also proud of the series of kids’ books that they produce, like Ripley’s Believe It or Not – Shatter Your Senses! “Teachers and parents say, ‘I couldn’t get my son to read anything, and he just loves your book and devours it,’” says Deska. “It’s really rewarding for me to hear all these stories. We educate through fascination.”

Mark Chrusciak, EMBA ’14 Managing Director, Treleavens Luxury Cornish Ice Cream Cornwall, U.K. Mark Chrusciak works with two of the world’s favourite consumables: ice cream and beer. “Both products bring joy,” he says, a master of understatement. Chrusciak is Managing Director for Treleavens Luxury Cornish Ice Cream Every day, I pick up the phone and and Non-Executive Director for Harbour something different is going on. Brewing Company, both headquartered Some days it’s challenging, but it’s in Cornwall, U.K. ‘always‘ fun. Never a dull moment.” “We offer ice cream made the way —Heather MacLean, HBA ’89 it should be,” he says of Treleavens’ tasty product. “Natural flavours with a low air content.” Running a luxury ice cream company and a craft brewery might seem like EMBA at Ivey in Hong Kong. the brewery in growth mode, Chrusciak dream jobs, but Chrusciak’s path to his “I wanted to learn the language and says he has ample opportunity to get in- current positions wasn’t a straight one. get the skill set to manage things in a depth, hands-on experience in many A U.K. native, Chrusciak did an more senior setting,” he says. different areas of the business. He’s even engineering apprenticeship for the After the birth of their first child, been able to draw on his previous exper- British government’s foreign office after Chrusciak and his wife decided to move ience building embassies by constructing secondary school, and then spent over back to the U.K. A conversation with his a 10,000-square-foot warehouse for the a decade travelling the world, doing wife’s stepfather, who owned of a group of rapidly expanding brewery. technical installation and maintenance companies in and around Cornwall and Treleavens is planning to open a new for the British embassies and consulates Oxfordshire, convinced Chrusciak to join distribution centre in the next six months in 65 countries. A three-year posting in the family business. as well, he says, so they can “bring great Hong Kong spurred him to take his With both the ice cream company and ice cream to the masses.”

28 IVEY INTOUCH MAGAZINE | SPRING ’18 PHOTOGRAPHER: NATION WONG NATION PHOTOGRAPHER:

agencies in Canada. MacLean works with political leaders, CEOs, Olympians, and reality stars, connecting them with the world’s top brands as speakers and influencers. A typical week can include meeting a client’s private plane prior to an event; discussing programs over breakfast with leading Canadian economists and business leaders; a conference call with Real Housewives of Toronto reality star Jana Webb; overseeing the set-up for a presentation at The Globe and Mail; Heather MacLean, HBA ’89 Anheuser-Busch. In that role, she was and attending an evening networking Founder & President, ProSpeakers.com lead strategist for major sponsorships event with Olympians, NHL players, Toronto, Ont. with the NHL, NFL, Olympics, Toronto and coaches. Blue Jays, and more. “I always knew I wanted to inspire Few people get to work not one, but two “I was travelling the world, going to people and transform organizations,” says dream jobs during the course of their sporting events, and working in the beer MacLean of her decision to pursue her career. Heather MacLean is one of those business,” says MacLean. But when she dream job. It’s the freedom and unpredict- fortunate few. found herself out of a job after a maternity ability that she appreciates the most. Shortly after graduating with her leave, she decided to strike out on her own. “Every day, I pick up the phone and HBA from Ivey in 1989, MacLean got a In 2008, MacLean purchased a speaker something different is going on. Some days job working in sponsorships at Labatt agency, rebranded it as ProSpeakers.com, it’s challenging, but it’s always fun. Never Breweries of Canada and their subsidiary, and built it into one of the top speaker a dull moment.”

IVEY INTOUCH MAGAZINE | SPRING ’18 29 Giving to Ivey

Delivering on a Vow Bill Brock, MBA ’63, LLD ’05, and his wife Anne provide critical support for PhD students

By Declan Kelly PHOTOGRAPHER: GABE RAMOS/IVEY BUSINESS SCHOOL BUSINESS RAMOS/IVEY GABE PHOTOGRAPHER:

30 IVEY INTOUCH MAGAZINE | SPRING ’18 Long before the global financial crisis, for universities to build independent Bemgal says the support of the Bill Brock was thinking of new ways for pools of capital.” Brock concluded the Brock Scholarship provides extra Canadian higher education to not only interview by vowing that he would “keep motivation as he approaches each new survive but thrive in the face of changing looking for things I can do to make an phase of his research. financial realities. exceptional contribution.” “Receiving this scholarship again In a 2003 interview with The Globe At that time, Brock was in the midst signifies that my academic efforts from and Mail, the former deputy chairman of a four-year commitment serving as the past year have been appreciated,” of TD Bank Group discussed “a need Chair of Campaign Western, which was Bemgal says. “It definitely increases my seeking to raise $275 million. The cam- determination to do quality research paign was a huge success, due in part in my field and become more focused to Brock’s efforts. It raised $326 million, in my goals.” creating a new large pool of funds for Fellow Brock Scholar Nahyun Western University. Kim is a third-year PhD candidate With his family’s latest major gift in sustainability. Kim’s research has in support of the PhD Program at Ivey, explored how the Fukushima nuclear Brock and his wife Anne are once again accident in March 2011 influenced delivering on that vow. energy policy worldwide and how firms In November, the School officially respond to such policy changes by taking announced the Brocks’ $1-million gift social and environmental actions to toward the existing Brock Scholarships, reduce uncertainty. resulting in an award fund totalling Kim says the support of the Brock $2 million. The Brock Scholarship Fund Scholars Program has reinforced her enables Ivey to offer students in the PhD sense of purpose in pursuing academic Program an award valued at $120,000 research in sustainability, while also over four years. boosting her long-term career and “The Brock Scholarship Fund will research prospects. continue to offer critical support to Ivey’s “It has enabled me to view social PhD students,” says Acting Dean Mark phenomena in diverse ways and think Vandenbosch, HBA ’84. “This will further about my role as an academic researcher, enhance our ability to attract exceptional in addressing real-life issues and concerns scholars who will conduct valuable new effectively,” she notes. research and ensure a bright future for The powerful impact of Bill management education.” and Anne’s support shows that their One such student is current Brock contributions – to Ivey, its students, and Scholar Sampath Bemgal, a third-year the future of business education – have PhD candidate in information systems. been exceptional indeed. Bemgal’s research focuses on how organizations can more fully benefit from adopted information systems, while also exploring practices that improve interactions between employees and information systems.

“It has enabled me to view social phenomena in diverse ways and think about my role as Bill Brock, MBA ’63, LLD ’05, and wife Anne chatting with current an academic researcher, in addressing real-life Brock Scholars at the Ivey Business School in November 2017. issues and concerns effectively.”—Brock Scholar Nahyun Kim, third-year PhD candidate in sustainability

IVEY INTOUCH MAGAZINE | SPRING ’18 31 Ivey is a community of strong bonds, lasting relationships, and ongoing 2017 connections between the talented individuals that pass through its doors. Each year, the Ivey Distinguished Service Awards recognize remarkable Distinguished graduates who have provided extraordinary service to the School over an extended period of time. The Ivey Alumni Faculty Service Award honours an Service & outstanding faculty member who has played a key role in mentoring and Alumni Faculty supporting students, and partners with alumni to foster lifelong achievements. Meet 2017’s exceptional award recipients – people who have gone that extra Service Awards mile to positively influence and support the Ivey community.

By Shelley White To hear more from the honourees, visit: go.ivey.ca/alumni-awards-video-2017

Anthony Ostler, MBA ’97, with his family at Homecoming 2017.

“I feel like I have Anthony Ostler, MBA ’97 On the importance of main- On what he learned SVP, Investor Services Americas, taining Ivey relationships from his father a legacy because of State Street Corporation “I’ve seen people come “Being a partner at Price my volunteer work. 2017 Distinguished back for a 50-year reunion Waterhouse, my father spent At the end of the Service Award Recipient to Ivey and you talk to them a lot of time mentoring and day, if I’ve helped about their stories and it’s recruiting and developing On his time as amazing what they’ve done people. He also did a lot of people advance in a student at Ivey together and how deep those volunteer work and had skills their careers or “It was the most fun academic friendships are. They took that could benefit other solve problems or experience I ever had in my life. time to invest in each other organizations. He wasn’t just I came into Ivey as a history to still be buddies. And that’s focused on his own career or open doors or get undergrad, eager to learn pretty magical. But that advancement within the firm. the counselling they about business. Once I met the takes work and you shouldn’t Even though he died prema- need to get their faculty and the fellow students, take that for granted. Those turely of cancer, he left this life back on track, I was amazed and energized relationships are worth world knowing he had made by the talent around me, and investing in.” the world a better place. So that’s rewarding for I was away to the races after that’s often what I’ve tried to me personally.” that. I wouldn’t have anything focus on for myself: How can I that I have without Ivey.” leave this world a better place?”

32 IVEY INTOUCH MAGAZINE | SPRING ’18 “The Ivey class- On how he ended up education. Both of my parents room experience spending most of his career were refugees who came in Hong Kong to Canada after WWII, and gives you some of “Ivey had a great deal to do I grew up in a household the professional with it. I had done a student where I saw how important skills to help you exchange while at Ivey, to education was to our family. Italy – I hadn’t been there You go to school, you work be considered for before and didn’t speak the hard, you get a better job, and positions, but it also language, so it was going to generation by generation you develops your life be completely new. Going to make progress.” Hong Kong fell into that same skills to have the category. There was also an On maintaining ties with judgment to think HBA alumnus in the Toronto alumni through service at Ivey about, and take, the office of Morgan Stanley who “It’s sometimes easy to think opportunities that had just come back from when you leave school, doing his third year in Hong ‘I’m getting into a certain are thrown at you.” Kong, and he raved about the industry, my network will be Mark Shuper, HBA ’92 experience.” the people in this field.’ But Co-Founder & increasingly, it’s very rare Executive Director, On going from a career that someone stays on a linear The Sprouts Foundation in finance to co-founding career path for 10 or 20 years. 2017 Distinguished The Sprouts Foundation, As an Ivey grad, you already a Hong Kong-based NGO Service Award Recipient know the high calibre of the providing educational people you attended school programs for under- privileged children in Asia with, and keeping in touch helps you see what else might “I had always expected to do interest you ‘out there.’” something philanthropic, and especially as related to

Mark Shuper, HBA ’92, pictured with Ivey classmates and friends at Homecoming 2017.

IVEY INTOUCH MAGAZINE | SPRING ’18 33 “When I got into On finding his calling as a kid the fellow judges who have Ivey, I didn’t know “I’ve always been entrepre- all got great stories and are neurial. I think you’re born great successes in their a debit from a credit with that. When I was a boy own right.” because I’d taken all scout, I always sold the most arts courses before apples on apple day. I would On Ivey being a position myself around the Suske family affair that. But I loved it. bus terminal in Woodstock, “My whole family has gone I didn’t realize it at Ont., hop on the bus and to Ivey – my daughter and the time, but now get everybody to buy apples. my son-in-law have MBAs, I know that next to I won every year because my niece has an HBA, one I knew where to hang out.” of my brothers has an MBA, marrying my wife, another has an HBA. My it was the best deci- On being a judge for daughter is an Entrepreneur- sion I ever made.” the IBK Capital-Business in-Residence now at Ivey too. Plan Competition I’m at the stage in my life “I’ve done it for 10 years where I’m 67 and this really is Steve Suske, MBA ’77 and I always leave so the best part of my life, because President & CEO, exhilarated because the kids I have all my kids around me Suske Capital Inc. are so smart. It inspires me. and I’m mentoring them and 2017 Distinguished Not only seeing the great helping them be part of the Service Award Recipient ideas of business schools all family business, and Ivey across North America, but plays a big role in that.” spending a couple days with

Steve Suske, MBA ’77, with his family at Homecoming 2017.

34 IVEY INTOUCH MAGAZINE | SPRING ’18 Craig Dunbar at Homecoming 2017.

“Objectively, On joining the faculty at Ivey do a good job in emphasizing teaching might seem “I think the biggest thing the cooperative elements – about Ivey is the kind of support that you get more out of it if to be like the movie I’ve received from other you work together. We have Groundhog Day – faculty members. Coming here, lots of ways to force people every year it’s déjà there was a real sense of a to work together in a positive team, where we all want each way and I think it has a big vu all over again. other to succeed – succeed in impact in the long term.” But what’s particularly research, succeed in the class- true about Ivey is room. That kind of collegiality On why interacting really made a difference for with and supporting the Ivey that every time you community is valuable me and shaped the kind of “I think the real importance step into the class- person I wanted to become. of maintaining connections room, there’s always In my career, I’ve tried to with classmates and with model myself after the great some incredible new other alumni is that all of these examples I’ve seen here.” insight someone touchpoints are learning brings, a connection Craig Dunbar On how going to Ivey opportunities. Anything you someone has made Associate Professor, Finance, impacts students can do to continue learning is positive, and finding the based on their past Ivey Business School “We have a bunch of high 2017 Alumni Faculty achievers coming in and they time to learn and engage with experience. I always Service Award Recipient have very strong personal whatever opportunities pop up learn something aspirations and a strong sense with the Ivey community is, for new when I teach.” of competition, but I think we me, a great way to do that.”

IVEY INTOUCH MAGAZINE | SPRING ’18 35 OCT 19-21 / 2018

OCT 18-20 / 2019

OCT 16-18 / 2020

OCT 22-24 / 2021

OCT 21-23 / 2022

HOMECOMING Business, life, events, and news ivey.ca/alumni

Your Ivey Network

Homecoming 2017 A celebration to remember, with more Ivey than 1,100 alumni and friends attending Class page 44 Notes Tell us where you are, what you’re doing, who you care about, and how you’re staying in touch with your Ivey friends. Celebrate your achievements, activities, and interests. Let us know about the latest matches and hatches – these are your pages.

Submit your notes and photos for the next issue to: ivey.ca/alumni/classnotes or email [email protected] Please note: all submissions may be edited for content and length.

1947 60th Homecoming which is Gwen (Carlson) Anders, scheduled for October 19-21, HBA ’47, MBA ’48, 2018. It certainly does seem is featured in an article in this that the time since our 55th issue of Intouch. See page 41. has passed rather quickly. We are all getting older and Richard M. Ivey, as time passes, we may not HBA ’47, LLD ’79, feel healthy enough to travel Ivey Lives Back to School is featured in an article in this to Homecomings beyond Remembered Industry disruption issue of Intouch. See page 6. our 60th. I strongly urge you Gwen (Carlson) Anders, pushed Rick Gleed, to seize this opportunity to HBA ’47, MBA ’48 EMBA ’16, to step back into a classroom for the 1948 join in the celebration of our 1924-2017 graduation 60 years ago. first time in 47 years Gwen (Carlson) Anders, I hope as many of you as HBA ’47, MBA ’48, possible will come. We expect see note under 1947. page page to follow similar Homecom- 41 42 ing patterns as in previous 1950 years. For instance, Gail and Ivey Lives Revolutionary Robot Dick Sharpe, HBA ’50, Ted Browne, HBA ’58, have Remembered Jon Morris, MBA ’84, is featured in an article in this offered to host an informal Dick Sharpe, HBA ’50 is helping people with issue of Intouch. See page 47. gathering at their home on 1925-2017 developmental disabil- the Friday evening. On the ities maintain their Saturday morning at 9 a.m., independence 1956 Ivey will hold a continen- John Carroll, HBA ’56, tal-type breakfast prior to is featured in an article in this other planned events. At 12 page 47 page 49 issue of Intouch. See page 51. p.m., Ivey will also provide lunch and a classroom for us where we can gather to meet Fashion for a Fraction 1958 Ivey Lives our classmates and enjoy the Chris Cundari, HBA ’15, Ross Archibald, HBA ’58, Remembered meal. The private dinner for co-founded Boro, a peer- writes, “Hello Biz ’58 John Carroll, HBA ’56 our class and guests will be to-peer marketplace 1933-2017 classmates – again I want to to borrow and lend use the Class Notes section held on Saturday night. I called the Ivey Spencer clothing of the Spring Intouch to alert you for a second time of our Leadership Centre about this page 50 page 51 Continued on Page 39 >

IVEY INTOUCH MAGAZINE | SPRING ’18 37 Ivey Alumni Network

And of course, celebrating Homecoming with hundreds of fellow alumni. This past year, more than 1,100 joined the party, and more than $5.2 million was raised in reunion giving. It was a spec- tacular fall weekend, and to cap it all off, the Mustangs won, sending them on their way to a Vanier Cup victory.

I’m proud of what the Ivey Alumni Network (IAN) Board has accomplished in the past three years: the growth of A MESSAGE Global Ivey Day; a revitalized Ambas- FROM MICHAEL sador Program; and the launch of the Women of Ivey Network, among much BERNSTEIN, else. I was delighted that the IAN was recognized by the Economist in the top MBA ’96 10 alumni networks globally.

Chair, Ivey Alumni There is, as always, much more to be done. Network Board For example, a new alumni mentorship program is in the works, and we are also planning the roll-out of an Ivey app.

I’m sure the incoming IAN Chair, Scott Vanderwel, HBA ’98, Senior Vice-President of Corporate Strategy and Transformation at Rogers, will have exciting new ideas to add to the mix. Scott is an experienced board member As my term as Chair comes to a close, and a talented business leader – the I find myself reflecting on many IAN is in very good hands. wonderful moments. Leading the Pledge Ceremony at Ivey’s graduation Looking ahead, my hope is that the and seeing the pride of many old friends IAN will continue to work with the as they celebrate their children’s School to ensure it remains Canada’s graduation. Talking to enthusiastic top business educator, grows in global young alumni at Global Ivey Day events. relevance, and adapts to the dramatic Watching the reaction of older alumni changes happening in business and when they visit the new Richard Ivey society. I am confident that Ivey alumni Building for the first time. Making new will continue to provide value to one Ivey friends and contacts. Working another, to the School, and to incoming with a highly engaged, fun and accom- students. I thank all alumni for the plished group of board members to honour of serving in this role and wish PHOTOGRAPHER: NATION WONG NATION PHOTOGRAPHER: make great things happen. you all continued success and happiness.

38 IVEY INTOUCH MAGAZINE | SPRING ’18 > Continued from Page 37 on November 15, 2017 to de- student entering the HBA 1963 which obviated driving since for Sunday brunch. Of 90 still termine if we can book there Program, and was established Bill Brock, MBA ’63, LLD ’05, everyone was booked at the kicking, we had 10 per cent again because it was a popular as a tribute to Walter some is featured in an article in this Armouries. On Sunday, Ivey turnout. Had dinner with a venue when we ate there for years ago.’ It strikes me that if issue of Intouch. See page 30. held an elegant brunch at the 40-year attendee on Saturday our 50th gathering. They will each of us were to contribute new School building to honour and they had 50 show up. be pleased to take care of us if $100 we would make a mean- those who had graduated 50 Here’s hoping more show for we number 25 to 30. The last ingful contribution in honour 1967 or more years ago. The reunion the 50th!” dinner was excellent, offering of Walter and that would weekend was the greatest Rod Jack, MBA ’67, David Stiles, HBA ’72, choices of chicken, fish, and allow the Award to continue to success in a long line of these writes, “On October 20, 2017, writes, “Thanks to John beef. The cost would be $40 support outstanding HBA stu- events. The organizational 33 members of the MBA class Purkiss, HBA ’72, MBA ’77, dents. As a reminder, there is support provided by the School each. Spencer would also set of 1967, most with significant for organizing our reunion; aside a block of their rooms a tax break in Canada for such was exceptional. It was executed others, gathered at the Delta Irene and Dennis Romanson, where we could stay Friday a contribution. The passing with great skill by Sara Fischer, Armouries Hotel for a few days HBA ’72, MBA ’76, for of our classmates was noted Alumni Relations Associate. and Saturday nights. These of celebration. Fifty-six strong, crossing international borders rooms are very close to Ted for the first time in the Fall She worked tirelessly on our we enjoyed the company of to attend; David Cross, HBA and Gail’s home where we’ll 2017 edition of . I plan behalf, particularly on the Intouch classmates from across Cana- ’72, for waiting patiently for gather Friday evening. It is to continue reporting these production of our 50-year da and throughout the United 45 years before coming; Judy important that you email me at sad events. There were three reunion Celebration Book. States. A few hadn’t attended and John Thompson, HBA ’72, additional classmates who So, ‘thanks for the memories’ [email protected] to inform a reunion in over 20 years. for preserving the quiet passed away for whom we did made possible by the unflag- me if you plan be at the Sat- Some of those significant atmosphere on the 4th floor not have the appropriate in- ging work of Sara and our urday dinner, with or without others went back to the days at Spencer by moving to the a guest. It is also important formation. This has now been committee of six: Ron Dooley, of Biz Wives. Those long-suf- 6th; Douglas Hurley, HBA ’72, supplied by the preparers of for me to know if you would fering mothers, homemakers, Vern Hall, Rod Jack, Gerald for offering one year’s free The Ivey Class List. They are like to stay at a Spencer room wage earners, and after-hours Peterson, Allan McKenzie postage for all attendees (the ” so that I can pass all this Bernie Dumont, Gerald report typists often made the and Steve Weir, all MBA ’67. cheque’s in the mail); Debbie information on to the people McComb and Marion (Balmer) grade difference between a 3, and Bob Schram, HBA ’72, who organize our dinner and Moffitt, all HBA ’58. Recently a 4, or even the Dean’s Honor MBA ’73, for sneaking in under we were notified of the pass- rooms. The weekend will finish List. For their herculean efforts, the wire on Sunday morning; with a Golden Alumni Brunch ing of Robert White, George they all received a PHT, a and Carr Hatch, HBA ’72, for and on Sunday to be held by Ivey in Gilvesy, Mike Tague, all degree that could no longer be not asking any one question Even more recently the Brock Pavilion. I also have HBA ’58. awarded today. We were par- more than 16 times. Really we learned of the passing of a suggestion. I would like you ticularly delighted with the ar- good to see everyone again. and to consider a donation to Ivey Bill Britton, Lou Sage, rival of Peter Quail, MBA ’67, Let’s stay in touch and start this Homecoming year as Brian Barker, all HBA ’58. our eldest classmate, along making some noise for #50.” we did for Jack J. Wettlaufer, We had started with a class with his wife Pat and son Nick 1969 HBA ’50, MBA ’51, at our 50th of 63 and have now lost a (pictured right). Peter turned Paul J. Hill, MBA ’69, LLD ’12, Homecoming. Walter Thomp- total of 19 individuals. We still 93 in 2017. The historic stone and wife Carol Hill received son certainly deserves a dona- have 70 per cent of the group architecture of the Delta Hotel the 2017 Regina Humanitarians tion in his memory. He was the remaining. We look forward made the perfect backdrop for of the Year Award. leading light in the develop- to seeing as many classmates our mature set. The fun began ment of the Western Business as possible in October 2018. with a bang-up cocktail recep- School based on the case Cheers, Ross.” tion in the Hotel’s Elgin Room 1972 method. He also instituted and that lasted into the wee hours; Richard W. Ivey, directed the first Management 1962 until the last stalwarts con- HBA ’72, LLD ’13, Training Course in 1948 with ceded that some sleep might is featured in an article in this 1973 many more to follow. These Martin Farnsworth, MBA ’62, be a good idea before tackling issue of Intouch. See page 6. Bob Schram, HBA ’72, MBA ’73, courses very much helped in writes, “You might be inter- the weekend. Saturday was see notes under 1972 (John ested in the following photo Pierre Morrissette, Purkiss and David Stiles). putting the School on the map, spent mostly at the School MBA ’72, LLD ’10, aided by the enthusiasm of which was taken in southern with a welcome by Acting Dean Spain in July when Mike Fer- received the Order of Canada the managers who attended Mark Vandenbosch, HBA ’84, on November 17, 2017. 1974 the courses. On November 17, nandez and Tom Bailey, both and a briefing on the current MBA ’62, crossed paths on John Purkiss, Greig Clark, HBA ’74, I had a fruitful discussion with MBA recruiting activities plus will be inducted into the Justin Pilon, Associate Direc- their travels. They both look other aspects of the academic HBA ’72, MBA ’77, great and are having a good writes, “Great catching up at Brockville Collegiate Institute tor, Major Gifts. He wrote me program. A buffet lunch was Hall of Excellence. the following note: ‘The Walter time at lunch.” served at the School followed Spencer on Friday night and at A. Thompson HBA Award by the traditional football breakfast Saturday morning. Prem Watsa, MBA ’74, LLD ’12, would be a wonderful place game. The less sports-minded Most of us attended the football has been named Chancellor for you and your classmates visited old London haunts or game and watched the Mustangs of Huron University College. to direct your contributions in just relaxed in the company of trounce the uOttawa Gee-Gees honour of your 60th reunion. friends. That evening a formal 63-10! Then dinner at Church This $1,800 Award is granted dinner dance was held in the Key. Debbie and Bob Schram, each year to an outstanding Gunnery Room of the hotel HBA ’72, MBA ’73, showed up

Continued on Page 40 >

IVEY INTOUCH MAGAZINE | SPRING ’18 39 > Continued from Page 39

1975 Chris Laubitz, HBA ’76, graduating class of 30 women at Homecoming October Western, as she retires as Barrie Clift, HBA ’75, has joined CEO Global and 110 men. And… what was I 20-21, 2017. In 1977, there Pre-Business Director after writes, “Hello Biz ’75 class- Network as CEO Group Leader thinking when I chose to have a were only two sections and 39 years at Ivey. She is also mates! Now in my fifth year in the Greater Toronto Area. boyfriend for those two years?! only 20 per cent were females. featured in an article in this We have a great turnout: 47 Our classrooms were in the of retirement and after travels Dennis Romanson, issue of Intouch. See page 10. classmates, and one professor, basement of the old Richard through Europe, Mexico, Belize, HBA ’72, MBA ’76, Ivey Building. I guess that small and Costa Rica, my wife Christine see note under 1972 Russ Knight. They come from as far away as Hong Kong and space allowed us to bond, as 1979 and I were ready for some- (David Stiles). Norm Deska, HBA ’79, thing a bit longer and more as close as London. Some of we had a fantastic turnout with us come every five years. Two 47 classmates attending out of is featured in an article in this adventurous while we are still issue of Intouch. See page 24. healthy and ‘vertical!’ We left 1977 brave souls were there for the the 140 who graduated. One of November 2 for seven months, Lise Casgrain, MBA ’77, writes, first time in 40 years. Thanks our professors, Russ Knight, Rob Glen, HBA ’79, backpacking Southeast Asia “The MBA ’77 class celebrated for coming! We eat, drink, also attended. Many travelled joined OgilvyRED as a Global including Thailand, Cambodia, our 40th reunion back at Ivey laugh, and suck in our tum- a great distance to be there, Partner, providing innovation Vietnam, and Bali! Getting all this past fall.” mies. We reflect on the good from as far away as Uruguay, and growth strategy consulting the required vaccinations was times and we regret the loss of Hong Kong, Vancouver, New to large- and medium-sized not the highlight of my planning nine classmates whom we have Jersey, Winnipeg, Trinidad, global companies looking for but everything else looked lost to disease and accidents Atlanta, Calgary, and Montreal. pathways for brand evolution good. The planning is certainly since then. The new building The reunion celebrations to greatness and market a lot easier these days with sure is snazzy, but it is the old started on Friday evening at disruption through digital the Internet than it was in the place we really want to see. Lynne and John Leitch’s, transformation. Three of us go back to the old HBA ’77, house. Several of us late ’60s when all you had was Mike Hajnik, HBA ’79, a copy of Europe on 5 Dollars building. The electricity is off, attended the Saturday events but the building is open. We go at the new Richard Ivey Build- writes, “Reaching out to all a Day and a few American Lois (Elliott) Fraser, HBA ’77, my classmates! In less than Express travellers’ cheques! writes, “Forty years is a long down to the basement, to the ing. Three of us even managed Section 1 and 2 classrooms. to sneak into the old biz school two years, we will be celebrat- One planned stop was to an time ago… two thirds of our ing our 40th Homecoming! I area north of Bangkok, in a lives (so far)… a precious We sit in our old seats and feel and walk down memory lane. weird and powerful all at the On Saturday evening, there am requesting every HBA ’79 very rural farming area where time when we all went to Ivey. grad who is reading this right we were able to provide the Sometimes, it seems like yes- same time. The mail slots for was a dinner at The London reports is still there and it fills Club where we raised a glass now, to immediately go to your funds for the re-building of the terday – but mostly, it feels like smartphone, open up your water system for a local school, a lifetime ago. Travelling us with dread, just like they to our classmates who are always did. THE DEADLINES! no longer with us: Jeffery Outlook calendar to October in honour of my father who had to London, Ont. to walk around 18-20, 2019, and block out passed away. I often wonder campus and see some buddies We look for the computer that Bertrand, June 2, 1992; took up a whole room… ‘Magic Charles Atkinson, November 5, the time to prioritize our 40th about my fellow classmates from ‘those days’ was the Homecoming Weekend. Make and how your lives have reason for going… to reminisce Science’ we called that course. 1997; Jack Farrell, February 1, Of course, it isn’t there, but 2002; Howard Teall, MBA ’84, it a special note to not make progressed and where every- and celebrate our youth… the any other plans. By the way, one ended up! They are all fond time when I thought I knew we remember it. The library PhD ’87, May 11, 2004; Stuart upstairs looks identical. Sinclair, August 1, 2012; George if we are not yet connected, memories and particularly the a lot. Everything in London please send me a LinkedIn celebrations at the Ceeps after is eerily familiar to me… the It reminds us of our good Sweeton, November 27, 2013; intentions to study that never Paul Robertson, September 2, invitation to ensure we stay finally dropping off a project on street names, the buildings. in touch… Talk again later!” Saturday mornings after two I find my way around without came to pass because it was 2014; Michael Kuta, January 28, ‘all-nighters’ and mad rushes a GPS because I instinctively so much more fun to talk to 2016; George Kaigas, April 11, Richard M. Ivey, to the typist to have things know how to get places. Wow… friends. The ‘bottom line’ (for 2016, all HBA ’77.” HBA ’47, LLD ’79, re-done! No laptops and laser did I really pay $40 a month in there is always a bottom line in see note under 1947. printers for us! Please drop a rent there? Yup, and the roof any business case) for our visit note to Class Notes with an fell in one summer. I didn’t in 2017… an appreciation of a 1980 care at the time. I almost quit great education, less hair, less update on your lives... I’d love Stephen Dunn, MBA ’80, the first week of Ivey. It was bragging, more wrinkles, more to read your comments! All the has been appointed to too hard and things usually caring. See you in 2022, if not best, Barrie.” the Board of Western Troy come easily for me. I ran away sooner. It has been an honour Capital Resources. Ian McSweeney, HBA ’75, to downtown London… a and a pleasure to see you all.” has been appointed Chair shopping trip to Fairweathers Bruce Hynds, HBA ’77, Stephen Suske, MBA ’77, of the Commission and the (where else?) for some retail is featured in an article in this 1981 Tribunal of the Financial and wife Janice became therapy, and then on to see a issue of Intouch. See page 32. Stephen Gunn, MBA ’81, Services Tribunal. grandparents to Morgan on tear-jerker movie (The Other September 28, 2017. has been selected by Excel- Side of the Mountain); sitting 1978 lence Canada to receive a 2017 1976 there like some loser, crying John Purkiss, HBA ’72, MBA ’77, Canada Award for Excellence. my eyes out. The heroine dies, see notes under 1972 Elizabeth (Grainger) Grasby, Paul Beamish, (David Stiles). HBA ’78, Richard Rooney MBA ’81, HBA ’76, PhD ’84, but I don’t. I go back to the biz school and dig in. Miracu- was recognized as Professor has been appointed to the is featured in an article in this Elaine Stanley, HBA ’77, Emerita at the Spring 2017 Princess Margaret Cancer issue of Intouch. See page 17. lously, 140 of my original writes, “The HBA class of 1977 150 classmates graduate. A Convocation for her exceptional Foundation’s Board of celebrated their 40th reunion contribution to Ivey and Directors.

40 IVEY INTOUCH MAGAZINE | SPRING ’18 Gwen (Carlson) Anders, Anders became Ivey’s third alumna when she completed her HBA in 1947, and the first to HBA ’47, MBA ’48 go on to graduate studies. When she completed Ivey Lives 1924-2017 her MBA the following year, she was the School’s first female MBA alumna and one of the first Remembered By Declan Kelly female MBAs in Canada. When Susan Roberts thinks of her mother, She competed for a scholarship with the Gwen Anders, one phrase comes to mind: “I am MBA Program’s only other student at the time – woman, hear me roar!” her future husband, Ben Anders, MBA ’48. Anders certainly made her voice heard when Following a career that included positions challenging how business practices and societal with Great-West Life and the federal government, norms of the late 1940s placed unfair demands Anders still looked back with pride on the pioneering on women, while offering them limited opportu- role she played for women in management education. nities. In one classroom debate in what was then “I considered myself a liberated, independent- Western’s Department of Business Administration, thinking woman long before it became fashion- Anders questioned why families of business able,” she told The Globe. executives weren’t afforded more say in when or Following Ben’s death in 2004, Gwen would where an executive might be transferred. go on to help pave the way for future female “I remember saying, ‘This is nonsense. students at Ivey, by establishing the Gwen and I don’t think it’s right. I think there should be Ben Anders HBA Award. She is survived by her a choice,’” Anders recounted to The Globe and children Susan, Ben, and Paul, seven grandchil- Mail in 1999. dren, and four great-grandchildren.

1982 as Board Chair at Mobile George Cope, Betsy Bell McKimm, MBA ’84, 1985 Roz Ivey, HBA ’82, Klinik, Canada’s largest and HBA ’84, LLD ’12, writes, “Happy in Mississauga Lloyd Cooper, MBA ’85, is featured in an article in this fastest-growing network of has been selected as a 2018 practicing and teaching art writes, “I am Vice-Chairman issue of Intouch. See page 6. smartphone and tablet repair Canadian Business Hall of and yoga. In 2016, I received at Cushman & Wakefield. shops), travel, non-profit Fame inductee. Yoga Teacher Certification from Thirty-three years with the Fraser Johnson, work, and an attempt to write Ashram Yoga, New Zealand James Heaton, MBA ’84, same company… nobody HBA ’82, MBA ’92, PhD ’95, with further specialization the mystery novel that’s been is the President of Vox ISM in does that anymore!” is featured in an article in this in Yoga Nidra in Toronto. My rolling around in my head for Toronto. Vox ISM is a two-time issue of Intouch. See page 10. goal is to help others age with Mary (O’Brien) Crossan, the last 35 years!” Microsoft Partner of the Year agility, strength, grace, and joy MBA ’85, PhD ’91, and Christine (Bishop) Magee, Michael Monette, MBA ’83, Award winner (#1 of 12,000 through personalized and ac- Larry Crossan, LLB/MBA ’86, HBA ’82, is now working for the leader Microsoft Partners) and its cessible yoga practices. Please write, “Our son Matt just has been selected by Excel- in enterprise information man- affiliated company, Shop see more about my journey at moved to the U.K. for the lence Canada to receive a 2017 agement, OpenText, with HQ in 9000, was previously Infor’s Canada Award for Excellence. pilgrimstudio.ca” job of a lifetime. Selected as Waterloo, Ont. As a business worldwide Partner of the Year one of seven engineers from development manager focused (#1 of 400 Infor Partners). Vox 12,000 for a one-year intern- 1983 on the Americas, he would ISM supports more than 750 ship with Renault formula be pleased to work with any customers across Canada, with Christine (Morgan) Hand, racing and Infiniti.” alumni businesses seeking local offices in Toronto and HBA ’83, to digitally transform their Calgary, specializes in NAV Lorne Cutler, MBA ’85, was named one of Canada’s organizations to succeed in the Dynamics Software, Microsoft writes, “In June 2017 I Top 100 Most Powerful new digital economy. Michael CRM, SharePoint, and business received an Order-in-Council Women for 2017 by Women’s and his wife Ruth continue to intelligence software. It is appointment from the Ontario Executive Network. reside in Ottawa. focused on manufacturing and Jon Morris, MBA ’84, government to the Governing Tim McGuire, HBA ’83, distribution for the mid-size is featured in an article in this Council of Professional Jay Switzer, MBA ’83, writes, “I retired in September firm (50-500 employees) issue of Intouch. See page 49. Engineers Ontario. This is the will receive a special honour at after 28 years at McKinsey & industry. licensing and discipline body the upcoming Canadian Screen Rosemary (Schauf) Pahl, Company, the last 15 years as for Ontario engineers. My Awards on March 11, 2018. Ruthann (Rennie) McConkey, MBA ’84, a senior partner and leader undergraduate degree was Please see In Memoriam on HBA ’84, is featured in an article in this of the global retail practice. in chemical engineering and page 52. was named one of Canada’s issue of Intouch. See page 15. Having watched the successful while I have not practiced Top 100 Most Powerful launch of our three children Mark Vandenbosch, HBA ’84, engineering since receiving Women for 2017 by Women’s (an engineer, a surgeon, and 1984 is featured in three articles in my MBA, I have always main- Executive Network. this issue of Intouch. See pages a chef), I’m planning to spend Paul Beamish, tained my P.Eng status and my post-retirement time with 3, 30, and 44. Also see note have taught an ethics and HBA ’76, PhD ’84, under 1967 (Rod Jack). a mix of business (including see note under 1976. law course to foreign-trained

Continued on Page 43 >

IVEY INTOUCH MAGAZINE | SPRING ’18 41 Different Path PHOTOGRAPHER: NATION WONG NATION PHOTOGRAPHER:

working as a commercial plumbing contractor in remote areas of Alberta Back and northern Canada before transi- tioning into real estate to be closer to to School family – recognized that the brokerage industry was ripe for disruption. In Industry disruption pushed Rick Gleed, order to keep up, he knew that he EMBA ’16, to step back into a classroom needed to learn new skills. for the first time in 47 years “The bricks-and-mortar model of our business is broken,” he notes. By Nicole Laidler “People can go online and pick out a warehouse if they want. You have to be juggle the demands of running his own At an age when most people are an- able to add more value.” business, his course work, and a busy ticipating a leisurely retirement, Rick Gleed first considered doing his family life. Gleed decided it was time to go back MBA 10 years ago when he was President “You learn to focus on what’s im- to school. At 64 years old, he hadn’t set and Broker of Record at DTZ Barnicke, portant,” he says. foot in a classroom since high school London Windsor Sarnia Ltd. But the The analytical skills he learned at Ivey and had already enjoyed more than 25 timing just wasn’t right, he says. have been well worth the effort, he adds. years as one of the top commercial real In 2012, Gleed and his wife founded “Now when I meet a client, I go in estate brokers in London and South- Gleed Commercial – an independent and study their strategy and goals so western Ontario. boutique brokerage – and in 2015, he I can understand where they are going. “I love the business. It’s very social, stepped into a classroom for the first It’s not just about selling real estate and which I enjoy. Why would I stop doing time in 47 years. making a commission,” says Gleed. “It that?” he asks. “Slowing down is not in The first week at Ivey’s Spencer allows me to add value in a constructive my make up.” Leadership Centre was “intense,” says way, which is quite powerful. It helps But Gleed – who spent his youth Gleed, but he soon learned how to build lasting relationships.”

42 IVEY INTOUCH MAGAZINE | SPRING ’18 > Continued from Page 41 engineers seeking their Ontario for retail and e-commerce by James Gardner, HBA ’89, Tim Kuepfer, HBA ’92, all lost, who died too soon. professional accreditation for Forbes as well. His company, writes, “Having survived a first writes, “25 years goes by far You might find yourself, the past several years. I am very Coastline Market, is focused stint as an adjunct professor more quickly than I thought. stopped in your tracks, when honoured to have received on providing seafood direct at Boston’s Northeastern After graduation, I moved to you hear the unforgettable this appointment and I look from commercial fishermen to University, I’m back this fall Toronto and there I met my laughter of a classmate. You forward to serving the Ontario restaurants.” with a new graduate-level lovely wife Micheline. I ac- might ask yourself, ‘Was I in engineering community and course on social media and quired my CFA designation and Section 1 or Section 2?’ You Allen Morrison, MBA ’85, brand implementation. Find sold quantitative software and might stop and pinch yourself, the Ontario public in this role.” was appointed CEO and Direc- me on #socialmedia to learn data to institutional investors and remember that you are Pierre Gagne, MBA ’85, tor General of the Thunderbird more. On a separate note, for 20 years, while raising a very lucky person, having writes, “I have three amazing School of Global Management, birthdays and other life events three beautiful daughters now graduated from HBA.” adult children, all doing well. Arizona State University, in brought us (from left to right, aged 12, 14, and 16 and living I got married at the age of December 2014. He resides in Mark Shuper, HBA ’92, Jim Foote, MBA ’95, Kevin in Don Mills. Along the way I 60 this summer to the most Glendale, Ariz. is featured in an article in this Rosen, Michael Hunter, Mark ran triathlons, adventure races, amazing and beautiful woman. issue of Intouch. See page 32. Paul Thomas, HBA ’85, Hoogeveen, MBA ’96, and and climbed mountains in my Still a Bay Street business has been named Chair of the James Gardner, all HBA ’89) spare time. Then I decided to Sukhinder Singh Cassidy, address in real estate working Huntsville Hospital Foundation. to Michael’s home near Philadel- finally do something entre- HBA ’92, with my wife (gagnerealestate. phia for the weekend. Golfing preneurial. We bought some has been elected as Director of ca). We travel, attend artistic and HBA memories ensued.” land, planted some vines, and the Board of Urban Outfitters. performances of all types, ski, 1986 launched a winery. Now I’m do canoe tripping, work from Larry Crossan, LLB/MBA ’86, the grower/winemaker/propri- the cottage in August, dance, 1994 see note under 1985 (Mary etor at Broken Stone Winery in see our friends, and enjoy our Crossan). Prince Edward County. Follow James Paterson, HBA ’94, kids. Health is good and life our blog at brokenstone.ca” has been appointed Senior Vice- couldn’t be better.” President and Business Devel- 1987 opment Officer of PNC Bank. Warren Gilman, MBA ’85, Dino DiCienzo, HBA ’87, has been appointed to NexGen has been appointed to the Andrea Poptsis, HBA ’94, Energy’s Board of Directors. 2021 Canada Summer Games Nicole (Dias) Haggerty, writes, “Very proud to be Jay Grewal, MBA ’85, Host Society Board of Direc- HBA ’89, PhD ’04, wrapping up my stint as the has been appointed President tors. is featured in two articles CFO of the Invictus Games in this issue of Intouch. See Toronto 2017 Organizing and CEO of Northwest Territo- Mary-Caroline (Edwards) ries Power Corporation. pages 10 and 11. Committee. It was an incred- Tillman, MBA ’87, Stephannie Larocque, HBA ’92, ible experience that resulted Michael Heath, MBA ’85, has joined Russell Reynolds Heather MacLean, HBA ’89, in an inspirational week-long is featured in an article in this writes, “Notes from a 25th and Brian Piening, MBA ’85, Associates as Co-Leader of reunion: You might find event that brought awareness issue of Intouch. See page 24. friends from Section 3, spent its Global Financial Services yourself in a bar just south of to the challenges facing our 25 days this past fall trekking Practice. the Ceeps after 11 p.m. on a military men and women and in Nepal, again. Additional 1990 Saturday night, having a tequi- veterans, and quite frankly, all classmate Bill Stewart, MBA 1988 Lois Nahirney, MBA ’90, la shot with the girls whom you people living with a visible or ’85, will join this pair for two Elizabeth (Sarna) Brims, was named one of Canada’s used to go dancing with, while invisible disability. It was also weeks of trekking in Peru next HBA ’88, Top 100 Most Powerful the guys play pool. You might great to meet up with fellow spring. The joys of retirement. is now the Manager, Ontario Women for 2017 by Women’s find yourself chatting with one alum Laurence Applebaum, Works Transformation for the Executive Network. of your former favourite profes- HBA ’94, and his wife Jen at Regional Municipality of York. sors. You might find yourself our golf competition at Royal reminiscing over 48-hour re- St. George’s.” Mike Taylor, MBA ’88, 1991 ports with some of your study is featured in an article in this Niraj Bhargava, MBA ’91, group members. You might issue of Intouch. See page 10. is featured in an article in this find yourself thinking, ‘Wow, issue of Intouch. See page 18. s/he hasn’t changed a bit.’ You 1989 Mary (O’Brien) Crossan, might find yourself debating Gail Kassie, MBA ’85, MBA ’85, PhD ’91, the merits of the Myers-Briggs is featured in an article in this Bob Ford, HBA ’89, see note under 1985. test you took way back when. issue of Intouch. See page 24. writes, “I’ve traded the parka for surf shorts, and accepted a You might find yourself cheer- ing on a classmate who is Steve Kirstiuk, MBA ’85, position as Managing Director 1992 writes, “I have been with a and Legal Affairs at Concordia being honoured as a distin- 1995 family-owned business for the Pharmaceuticals Inc. in St. Scott Irvine, MBA ’92, guished alumni, someone with Jim Foote, HBA ’89, MBA ’95, has joined GES as General last 15 years that has been suc- Michael, Barbados. Anyone whom you once competed for see note under 1989 (James Manager of Toronto. cessful in expanding interna- coming down to Barbados, grades. You might find yourself Gardner). tionally. My son Robert Kirstiuk hugging the classmate whom please look me up.” Fraser Johnson, Fraser Johnson, was named a 2017 Thiel fellow you bunked with on that trip to HBA ’82, MBA ’92, PhD ’95, HBA ’82, MBA ’92, PhD ’95, for his entrepreneurial efforts. Spain. You might find yourself see note under 1982. see note under 1982. He and his partner were just mourning the classmate you’ve selected for the 30 Under 30

Continued on Page 46 >

IVEY INTOUCH MAGAZINE | SPRING ’18 43 Ivey’s Homecoming Weekend is one of the most successful events of its kind in Canada. Check out what took place at our 2017 event below. To see all 2017 photos and learn more about Homecoming, visit ivey.ca/alumni/homecoming Homecoming 2017

Saturday 9 a.m. 11:30 a.m. Welcome Back Dean’s Open House 10:30 a.m. Welcome Pledge A record-breaking 1,100 10 a.m. Ceremony Acting Dean Mark alumni and friends returned Lecture Vandenbosch, HBA ’84, to the School and enjoyed Series After reciting the Ivey hosted all attendees in a complimentary breakfast Pledge to act honourably and Ivey’s BMO Financial Group while touring Ivey’s award- Alumni learned how Ivey’s ethically, alumni received Auditorium. Mark, alongside winning facility, guided by Programs have strategically a unique, individually Ivey Alumni Network Chair student volunteers. evolved over the years to numbered Ivey Ring. Michael Bernstein, MBA ’96, remain highly competitive. honoured this year’s award Executive Director, Masters recipients (see page 32), Programs, J.D. Clarke, and announced that an EMBA ’10, and Director, HBA incredible $5.2 million was Recruiting & Admissions, raised by reunion classes. Amy Bryson, answered their questions.

44 IVEY INTOUCH MAGAZINE | SPRING ’18 Next Ivey Homecoming: October 19-21, 2018. Special reunions 1 p.m. planned for classes Case Study ending in ’3 and ’8.

Participating in a case study with Professor Rob Austin, alumni explored 6 p.m. “Neurodiversity as a Private Class Competitive Advantage” in the workplace. Celebrations Personalized events with classmates were attended Sunday at restaurants, venues, and houses throughout London. 9:30 a.m. 12 p.m. Golden Alumni Brunch Lunch with Classmates More than 160 alumni and guests celebrated 50+ years A complimentary lunch was since graduation at this enjoyed by all, gathering special brunch honouring with classmates in designated their remarkable milestone. classrooms. As the time neared 1 p.m., some guests headed over to TD Stadium to watch the Western Mustangs face-off against the Ottawa Gee Gees – and win!

IVEY INTOUCH MAGAZINE | SPRING ’18 45 > Continued from Page 43

Ted Lawson, MBA ’95, Martin Stapleton, HBA ’95, Canada as Senior Vice- LED Jobsite system of LED writes, “My family and I have writes, “I’m now living in a par- President, Sales. Arterra was lights for the construction returned to Canada from allel universe – this one being formerly Constellation Brands industry. His leadership and Australia after two years. the OTHER London (the U.K. Canada and was recently vision at the company has Our time in Melbourne was a variety), where we’ve been for purchased by Ontario Teachers’ created a product that is great experience for all and I 15 years (the “we” being my Pension Plan. We are in the changing the face of construc- especially enjoyed building a wife Kelley and our three kids, process of standing the com- tion site lighting, saving elec- consumer goods business for and dog). While London, Ont. pany back up as a 100 per cent tricity, labour, and materials. Saputo as GM, Marketing. My seems like another world and Canadian-owned winery and Scott Vanderwel, HBA ’98, next adventure is well under time, I miss my classmates and Canada’s largest maker and is featured in an article in this way in Canada as I lead our wish whomever is reading this marketer of wines. Cheers!” issue of Intouch. See page 38. Canadian business through well. Please don’t be a stranger Ben Thomas, HBA ’96, a new ERP implementation. If if you find yourself here (living is featured in an article in this you are in Montreal, feel free Alexa Nick, MBA ’95, or visiting). Work-wise I’m at a 1999 issue of Intouch. See page 24. to reach out.” writes, “On July 1, 2017, my hedge fund (long/short equity), Thomas MacInnis, MBA ’99, firm BottomLine Group joined and what has NOT changed, at Kevin Williams, has been appointed Director Optimus | SBR. Since 2002, least since HBA, is I continue HBA ’96, MBA ’01, of Claim Post Resources Inc. BottomLine Group has grown to learn about new companies has been elected to the Board from six consultants to over 80 and industries which at least of Directors of Organic Garage. Nishit Shah, MBA ’99, and has evolved into a diver- keeps life interesting.” joined the digital services sified boutique management team at the Canadian Cancer consulting firm with expertise 1997 Society in August 2017. He’s in strategy, enablement, 1996 Sandra Bosela, HBA ’97, hoping to connect with alumni transformation, sourcing and Roger Beharry Lall, HBA ’96, was named one of Canada’s that are working in the non-profit risk. By joining Optimus | SBR writes, “Two quick updates Top 100 Most Powerful Women space. Feel free to send him a we are now seven partners – personal and professional. for 2017 by Women’s Executive note at [email protected] strong with over 200 people Last year, I finally got around Network. and growing, and we are able to tying the knot! Married a Linda Hasenfratz, EMBA ’97, 2000 to offer clients in-depth data woman all the way from France has been named to the NAFTA Christina Maco, HBA ’95, Sylvia Apostolidis, MBA ’00, analytics, process improvement, (guess I still have that interna- Council, a negotiation advisory writes, “I have moved back writes, “After 12 years working and project and program tional travel bug!) and we just group. She has also been named to my hometown, London, as a diversity and inclusion management. We can now celebrated our first anniversary to Power List, after spending many years in Financial Post’s consultant (with a focus on claim the top spot as the in July. Professionally, lots of and was named one of Canada’s Toronto working with Deloitte. women in the workplace), I largest independent consulting change there as well, having Top 100 Most Powerful Women I am in my second year of recently launched my company, firm in Canada! I am excited just joined Think Research as for 2017 by Women’s Executive teaching in the DAN Man- The Jasmar Group. I spent most about the next phase of my their Senior Vice-President, Network. Linda is featured in agement and Organizational of this year digging into the professional journey as a Marketing. This fast-growing, an article in this issue of Studies Program at Western, question, “How can we make partner in the firm, as a leader Toronto-based “scale up” Intouch. See page 12. and loving it!” develops software for the very faster progress?” and learning in our strategy and organiza- the ropes of being an entrepre- tional enablement offerings, challenging (but very rewarding) Danylo Klufas, MBA ’97, health-care sector. If you’re writes, “Moved with wife and neur! I’m pretty excited to bring and as we continue to develop a more innovative approach, our learning solutions through in Toronto... look me up!” three children (10, 8, and 6) from Toronto to Barbados for based on science and design our unique virtual platform, Michael Bernstein, MBA ’96, thinking, to help companies myPractice.” a two-year financial services is featured in three articles contract. Likely to be extended!” with this complex and important John Orr, MBA ’95, in this issue of Intouch. issue. The company incorporates has been named CEO of See pages 6, 38, and 44. the names of my twin boys, Jason Chris Marschall, HBA ’95, FutureVault. Mark Hoogeveen, and Marco, now 10 years old writes, “After more than six HBA ’89, MBA ’96, and huge advocates for Alex Rothwell, MBA ’95, equality. (They also are my years in Hong Kong (five of has been appointed to E3 Metals see note under 1989 which working for a leading (James Gardner). strongest supporters!) Visit Corp’s Advisory Committee. thejasmargroup.com” Asian investment bank) and Will Meijer, HBA ’96, 22 overseas in banking, I am Ming Shen, MBA ’95, writes, “I was in Munich with writes, “Many will remember entering the next phase of my me as Molson Will, starting Anthony Ostler, MBA ’97, career and am looking to an- co-workers on an investment is featured in an article in this deal during Oktoberfest.” with the brewery after my nounce the next move in early second year at Western. Well, issue of Intouch. See page 32. 2018. Family is doing great after 22 years in various roles — boys are growing up quickly with Molson Coors, and most (12 and 10 now) and Mrs. M 1998 recently leading its craft sub- Brian Astl, HBA ’98, continues to dazzle and amaze sidiary, the Six Pints Specialty with her culinary career!” has been awarded Canada’s Beer Company, I have made 2018 Clean50 award for his the decision to leave and start work in driving the success of the new chapter of my career. Lind Equipment’s proprietary I have joined Arterra Wines

46 IVEY INTOUCH MAGAZINE | SPRING ’18 Dick Sharpe, HBA ’50 Retailer of the Year in 1987, and Distin- guished Canadian Retailer prior to retiring 1925-2017 as CEO in 1989. He remained as Chairman Ivey Lives until 1995, and as “Honorary Director” until Remembered By Declan Kelly 2005. Sharpe shared his experience and By the time Dick Sharpe began his business business acumen with many community career at Simpsons in 1950, he was already and business associations including the Ivey a decorated RCAF veteran and widely con- Advisory Board (IAB) from 1979 to 2000, sidered a war hero. Having flown many of when he received the Ivey Distinguished his combat missions in South East Asia using Service Award, and remained an emeritus only astronavigation, Sharpe would show IAB member. similar instincts in navigating his successful Sharpe’s obituary in The Globe and Mail professional life. Starting as a young mail quotes his longtime friend and fellow Order order management trainee, he soon rose of Canada recipient Lynton (Red) Wilson, to leadership roles within the firm and its who said that Sharpe “represented the very various iterations, en route to becoming best of Canada.” The piece goes on to de- Sears Canada Inc. scribe Sharpe as a “wartime hero, business Appointed Chairman and CEO in 1979, leader, community supporter, and dedicated Sharpe transformed Sears into a dominant family man.” force in Canadian retail over the following He is survived by his wife Peggy, and his decade. He was awarded the International children Lisette, David, Kate, and Sarah.

Dominic Atkinson, MBA ’00, Allan Carl Buitendag, MBA ’00, between Whistler, Vancouver, guest speaker who shared his Tauseef Riaz, MBA ’00, lives in Toronto with his wife writes, “I continue to live in and Squamish doing what my thoughts on data analytics and writes, “I returned to Canada Cathy and four kids (James, 16, midtown Toronto with my wife – and a few others – tells innovation program manage- after spending 11 exciting years Ben, 14, Maggie, 11, and wife, three kids, two cats, and me to do. This has innumerable ment from his work at TE abroad working in emerging Craig, 9). On the work front, a dog. Happily still working rewards, not the least of which Connectivity – a company markets in Asia, Africa, and he co-founded Dig Insights at PwC Canada where I am a is sleeping soundly every that specializes in industrial South America, building and in 2010. Dig has almost 50 partner, and lead the national night. For leisure, our family electronics design and manu- investing in digital businesses. employees, a global client base, insurance practice.” skis in the winter and plays facturing. I also recently joined the Industri- and in 2017 was named to the tennis in the summer, though al Research Assistance Program Rory Capern, HBA ’00, MBA ’04, Dongxu Qiu, EMBA ’00, Profit 500, a list of the fastest- has joined Pelmorex Corp. as free time is not our strong writes, “Since receiving my MBA at the National Research Council growing companies in Canada Vice-President of Partnerships. suit. It will surprise a few of degree, I moved to Toronto and of Canada, providing growth based on five-year revenue. my friends to learn I’m active joined MDS Capital for five funding and advisory services Suzanne Gouin, EMBA ’00, with the school’s PTA and our to high-growth tech SMEs.” Patrick Brady, MBA ’00, has been appointed to the years before I moved back to writes, “After 16 years of sales homeowner’s association, China. Then I founded CanSino Canada Revenue Agency Board proving I do actually care and trading life in Tokyo (I don’t of Management as Chair. Biologics Inc. with three other 2001 remember any liver manage- about my neighbours. What partners in 2009. Since then I’m really excited about how- Alysia Borsa, MBA ’01, ment classes at Ivey), Emi and Jodi Kovitz, HBA ’00, I have helped the company to named Chief Marketing and I packed up our two boys, Jack was named one of Canada’s ever is serving as the Class raise $120 million (USD) and Liaison for MBA 2000 because Data Officer at Meredith and Ben, and moved the family Top 100 Most Powerful received $20 million (USD) Corporation. to Honolulu and purchased a Women for 2017 by Women’s I have always had a soft spot from various governments. Great Harvest Bread franchise. Executive Network. for Ivey, my classmates, and Currently, we have one product Zainul (Rajan) Mawji, MBA ’01, the years I was there. You has been appointed to the As small business owners, we Patrick Mitchell, MBA ’00, approved for marketing (Ebola took a huge pay cut and a big allowed me to live a dream. vaccine) and two products in Edmonton Public Library writes, “It’s been many years A big thanks to all the people Board of Trustees. increase in workload, but it was since my last Class Notes late phase III studies.” just the challenge we needed who have already shown keen submission and much has interest in HOCO 2020. We’re Matthew Ng, EMBA ’01, as technology and Dodd-Frank transpired. After working writes, “Taking the advice of weaned those of us with a going to put on a show you for Deere and Sandborn in will not soon forget!” our beloved MAC professor and little smarts and slightly more Alberta, I took a lesson from then EMBA program director personality to find another The Seven Laws of Money: be Francis Pun, MBA ’00, Murray Bryant, I switched way to make an honest living. very good at what you can do had the pleasure of reuniting careers from being a practicing Drop us a line if for some and don’t focus on money. In with his section head, Pro- engineer to join Professional reason you find yourself in the a holistic way, it has worked. fessor Jim Hatch, during the Engineers Ontario (PEO) to be middle of the Pacific.” Having settled on the West China Study Tour stop in Hong their Manager, Chapters in 2007. Coast in 2010, I share my time Kong in December. He was a The photo here is my 10th

Continued on Page 48 >

IVEY INTOUCH MAGAZINE | SPRING ’18 47 > Continued from Page 47 work anniversary at PEO and Rebecca McKillican, HBA ’02, to perform in television shows, Institutions after about 11 years Josh Silvertown, MBA ’07, the person on the left of the has been named to National including recent roles on Dark in corporate banking. More writes, “I was awarded the picture is the Registrar of PEO. Bank’s Board of Directors Matter, Haven, and Forgive Me. interestingly, my team and I Meritorious Service Medal Really, it is 10 years! Time flies as a member of the Human Stay in touch!” won the Shark 24 Sailing World (MSM) by Her Excellency, the when you are having fun, but I Resources Committee. Championships at RCYC in July. Right Honourable Julie Payette, am still improving on my emo- We had 47 boats from four Governor General of Canada Harvey Naglie, EMBA ’02, in December 2017, recognizing tional intelligence every day!” has been appointed to the countries including four former the work I did in creating Investor Advisory Panel of the world championship boats, and developing e-mentoring Ontario Securities Commission. several professionals and former Olympic sailors. We’ve programs for northern had the boat for nine years, Canadian youth.” 2003 but finally had the right team Sarah Sklash, HBA ’07, Rohan Belliappa, Dan Freiheit, LLB/MBA ’04, (all comes back to OB class).” is featured in an article in this HBA ’03, MBA ’10, recently became a Certified issue of Intouch. See page 16. has been appointed President Specialist in Corporate and Dalip Puri, MBA ’01, of the Canadian Chamber of Commercial Law by the Law Darcy Tkachuk, EMBA ’07, named Vice-President and Commerce in Singapore. Society of Upper Canada, was appointed as Vice-Chair a designation held by only of the Yukon Capability & Treasurer of AMETEK, Inc. Sanjiv Gupta, MBA ’03, 26 Ontario lawyers in this Consent Board. Kevin Williams, has been appointed President specialty (among 49,000 HBA ’96, MBA ’01, and Managing Director of Ashley (Thompson) von lawyers). His firm, Lion Law, see note under 1996. General Motors India. Martels, HBA ’07, recently celebrated its 11th Matt Simpson, MBA ’04, writes, “I am excited to Indervir Shergill, MBA ’03, anniversary. Dan lives with writes, “I have started a new announce the launch of my 2002 writes, “I’ve been looking after his wonderful wife and four role as Vice-President, Ontario new business – Summerhill Bruce Geddes, MBA ’02, my farm near the foothills of children in Toronto. Region for Raintree Financial Naturopathic Clinic. After six the Himalayas (not far from Solutions. We marry traditional writes, “My novel, The Higher William Gradin, MBA ’04, years in corporate banking the Monkey Climbs, will be Nepal). I’ve recently inherited investments in public stocks at CIBC, I decided to switch a cottage in the hills and I’m writes, “Currently Vice- released by NON Publishing President of Product Manage- and bonds as a portfolio careers and become a naturo- in the spring of 2018.” in the process of refurbishing manager with alternative pathic doctor. It took forever it. I’d be glad to host my Ivey ment for IOT at Salesforce after a brief stint at Google.” investments, such as private – I spent four years back in friends. The cottage overlooks equity and real estate. We school and one year complet- the Rajaji National Park, home Nicole (Dias) Haggerty, underwrite and raise capital ing board exams. I have now to leopards.” HBA ’89, PhD ’04, for established private busi- launched my clinic in Toronto see note under 1989. nesses looking to expand.” and I’m accepting patients! 2004 David Itzkovits, MBA ’04, Have a look at my website: Vanessa Aiello, MBA ’04, writes, “All is well in Boston 2005 summerhillnaturopathic.com” writes, “Paolo and I welcomed with the family. I have been Bill Brock, MBA ’63, LLD ’05, our second child, Olimpia made CEO of Sanlam Global see note under 1963. Berenice, on September 10. Investment Solutions (SGIS). Her big brother, Winston, SGIS is a subsidiary of Sanlam, Nick Dean, EMBA ’05, is totally smitten. If ever in a 17,000-person, $104B South has been appointed CEO of Emblem Corp. Nick Kuzyk, HBA ’02, MBA ’08, Lausanne, please look us up.” African life/investment company. SGIS utilizes an artificial writes, “On May 20, I married Dan Benoit, MBA ’04, Mike Fizzell, HBA ’05, my beautiful wife Lori Cutler in intelligence, machine learning has joined Atlas Partners has been appointed Executive investment engine to deliver Kelowna, B.C. After a fantastic Vice-President and Chief Finan- as Principal. party in Canada’s paradise, better investment outcomes 2008 cial Officer of Equispheres Inc. for clients. It’s the most inter- Benji Sucher, HBA ’05, we enjoyed Disneyland, Tahiti, is featured in an article in this Bonnie Brooks, EMBA ’08, Rory Capern, HBA ’00, MBA ’04, esting work I have done in has joined Smooth Commerce’s Moorea, and Bora Bora for our issue of Intouch. See page 18. honeymoon. Ain’t life grand? see note under 2000. financial services in my career. Advisory Group. Bonnie also If ever in Boston, let me know!” I’m a very lucky guy.” Larissa Chaikowsky, MBA ’04, received the Order of Canada has been appointed to the 2007 on November 17, 2017. American Red Cross of Chicago Omar Dhalla, MBA ’07, Jamie Hyodo, HBA ’08, and Northern Illinois’ Board is featured in an article in this writes, “After pursuing a of Directors. issue of Intouch. See page 18. post-HBA PhD at Penn State Daniel Fanaberia, HBA ’04, Graeme Jennings, MBA ’07, University, I was hired by the writes, “We moved to has been appointed Vice- University of Nebraska and Montreal, my hometown, with President, Corporate Develop- just completed my first year as a tenure-track Assistant our sons, Dylan and Nolan. Richard Robarts, MBA ’04, ment and Investor Relations Professor of Marketing.” I’m building cloud commerce writes, “This past year I moved of Wellgreen Platinum Ltd. marketplace partnerships for to a new role in TD Securities Nick Kuzyk, HBA ’02, MBA ’08, AppDirect, and still find time as Head of U.S. Global Financial see note under 2002.

Continued on Page 51 >

48 IVEY INTOUCH MAGAZINE | SPRING ’18 facial recognition and other technologies to interact with people and to provide some basic needs such as scheduling activities, providing information, and even telling jokes when prompted. It can Caregiver also navigate autonomously throughout Support a home, recognize emotions, and monitor activities, including if a resident were to fall or even have a seizure. Aether is part of the JDQ 3Spheres Robotics Project, launched in 2015, and is being tested at several group homes in the Vancouver area. It’s a partnership between JDQ and the Developmental Disabilities Association, together with post-doctoral students at the University of British Columbia and Simon Fraser University, funded by Mitacs and NSERC. PHOTOGRAPHER: LINDSAY SIU LINDSAY PHOTOGRAPHER:

Morris wants to be clear that the Revolutionary Robot robot wasn’t created to replace humans, but instead to offer support for caregivers, Jon Morris, MBA ’84, is helping people with developmental disabilities especially as the population ages and maintain their independence more people are in need of care. “It’s not a companion. It’s a By Brenda Bouw concierge,” Morris says. “It helps to facilitate more human contact, rather Jon Morris says he graduated from Systems Inc., was formed. than eliminate it.” Ivey “feeling very entrepreneurial.” JDQ has since helped a wide He says the robot, which is still in After three years working for a heavy range of companies manage software, the development stage, is a continuation equipment company in Edmonton, automation, and IT projects, but one of of the entrepreneurial drive he devel- Alta., Morris got married and moved its most ambitious projects to date is a oped at Ivey more than 30 years ago. to Vancouver, B.C. to start his own collaborative service robot that helps His company is hoping to commer- management consultant business. The people with developmental disabilities cialize the robot in the near future and work snowballed and, in 1996, a custom maintain their independence. expand its use into eldercare and other software development company, JDQ The robot, named Aether, uses types of caregiving facilities.

IVEY INTOUCH MAGAZINE | SPRING ’18 49 Share & Wear

Fashion for a Fraction Chris Cundari, HBA ’15, is the co-founder of Boro, a peer-to-peer marketplace for women to borrow and lend clothing

By Wallace Immen PHOTOGRAPHER: NATION WONG NATION PHOTOGRAPHER:

Chris Cundari says he never imagined they’ve only worn once and yet always encouraged me to be curious about the he’d go into the business of renting feel they have nothing to wear.” world, and taught me how to use busi- designer fashion. But an exchange They decided to create a market- ness to turn ideas into action,” he says. program experience in Barcelona place for women to rent dresses, bags, Launched in May 2017, the business during his final year at Ivey started him and accessories for a fraction of what received strong support in the media thinking about how to become part of they’d cost to buy new. “My Ivey degree and word of mouth. Boro’s website allows the sharing economy. “I used Airbnb was essential because it educated me on customers to shop without coming into and Uber extensively while abroad and the principles of thinking strategically, their showroom in downtown Toronto, idolized their business models: finding and a stylist can help pick outfits from assets that were underused and create a growing inventory that match the incredible value from it. I wanted to clients’ needs. Every time someone be part of this new wave of business.” rents a piece, the lender makes 50 per After Cundari graduated, he helped cent of gross revenue. a suit business that was having opera- “A lot of what Boro stands for is tional issues. “I ended up staying for a freedom from the burden of ownership. year and got a fascinating introduction If you don’t need to spend all that into the fashion business,” he says. money for a single event, you can use He later met Natalie Festa, who that capital for something that’s more became his partner in Boro. “She expe- valuable. But there’s also the environ- rienced firsthand the issue women have mental side, where fashion is one of of needing outfits for events and always the biggest sources of waste. What you having to look different. They can end wear should leave you looking killer up with a closet full of expensive dresses without killing the planet.”

50 IVEY INTOUCH MAGAZINE | SPRING ’18 John Carroll, HBA ’56 while delivering savings and efficiencies that helped solidify its new position as Canada’s 1933-2017 largest brewer. Ivey Lives Throughout his high-stakes plays at Remembered By Declan Kelly Molson, and at previous leadership roles at In the late 1980s, John Carroll was tasked Proctor & Gamble and Warner-Lambert, with turning around the fortunes of Canada’s Carroll’s guiding principle was that “people oldest brewer, to enable Molson to better com- are more important than products” in build- pete in a changing North American market- ing or transforming businesses, which led place. His remit as President and CEO of many colleagues and friends to seek his Molson was as concise as it was challenging: advice and mentorship. Carroll was the overtake longtime rival Labatt for top spot 1992 recipient of Ivey’s prestigious Business in market share in Canada’s increasingly Leader Award. competitive brewing sector. He is survived by his wife Barbara and Carroll embarked on an ambitious children Jennifer, Suzi, and Lisa, along with strategy of merging with the country’s num- four grandchildren. ber-three brewer, Carling O’Keefe, coupled with a revamped marketing program. The complicated merger resulted in the new Molson Breweries controlling more than 50 per cent of the domestic market by 1991,

> Continued from Page 48 Shaun Schwarz, HBA ’08, Wayne Kreppner, EMBA ’09, Charles Korn, HBA ’10, 2011 Kyle Maclean, HBA ’12, PhD ’17, writes, “I’m still living in has been appointed to the has been honoured as one Shazia Ladak, HBA ’11, see note under PhD. Israel and loving every day! Board of Directors of Impo- of 30 Under 30 Class Forbes MBA ’15, and Jeff Detz HBA ’10, Prem Watsa, MBA ’74, LLD ’12, I work as Manager of pharma Inc. of 2018 in the category of who met in HBA Section 4 back see note under 1974. Marketing Infrastructure for finance. Charles is a partner in 2008, are getting married! a marketing services company at Pershing Square Capital called Nu Mark Innovations. 2010 Management, LP. 2013 My wife Kaila and I will be Rohan Belliappa, Maheen Memon, MBA ’10, Sébastien Bourassa, EMBA ’13, celebrating our 10-year HBA ’03, MBA ’10, has been appointed to the see note under 2003. was recently promoted to anniversary this December, Director of Customer Success Board of Directors of Savaria just in time for the expected Michael Branco, EMBA ’10, at Nulogy. Corporation. arrival of our fifth child.” is featured in an article in this Oliver Dempsey, HBA ’13, issue of Intouch. See page 18. Pierre Morrissette, MBA ’72, LLD ’10, writes, “Congrats Matt Page 2009 J.D. Clarke, EMBA ’10, see note under 1972. and Jessica Carducci, both Mary-Jane (Mastrandrea) is featured in an article in this HBA ’13, on your engagement Burkett, HBA ’09, and Sean issue of Intouch. See page 44. Jonathan To, HBA ’10, from your Section 3 class!” writes, “Practicing dispute Burkett, HBA ’09, welcomed Jeff Detz, HBA ’10, Neil Hetherington, EMBA ’13, their first baby, Andrea, in advisory, litigation support, see note under 2011 and forensic accounting at has been named CEO of the September 2017. Watch out (Shazia Ladak). Daily Bread Food Bank. HBA class of 2039! KPMG LLP in Toronto. Always Emily Du, HBA ’10, seeking the next adventure – Kevin Yuen, HBA ’11, Richard W. Ivey, writes, “My daughter, Kayley culinary and/or travel!” has been named one of 2017’s HBA ’72, LLD ’13, Yuhan Ding, was born on May Top 30 Under 30 in Sustain- see note under 1972. 17, 2017. She lives in Boston ability by Corporate Knights. Shalyn Orange, with her mom and dad, and HBA ’13, MSc ’14, aspires to be part of the Ivey writes, “I decided to give up HBA Class of 2039!” 2012 corporate work life to open up George Cope, my own custom cake studio Courtney (Allen) Campbell, HBA ’84, LLD ’12, and bakery. And whilst it was HBA ’09, see note under 1984. probably one of the most is featured in an article in this Paul J. Hill, frightening moments of my issue of Intouch. See page 18. MBA ’69, LLD ’12, life, I’ve never been happier! see note under 1969. I am now the proud owner

Continued on Page 52 >

IVEY INTOUCH MAGAZINE | SPRING ’18 51 > Continued from Page 51 of The Canadian Cupcakery fulfillment out of the Notion operates (shiftwastenow.com). Olayan School of Business – John Carroll, HBA ’56 (canadiancupcakery.nl) in studio (located in Toronto) with Shift builds energy domes that American University of Beirut. David Gallagher, DBA ’56 The Hague, Netherlands and no minimums. The Notion team convert cow manure into clean Salar Ghamat, PhD ’17, John Mitchell, HBA ’56 has successfully launched cooking fuel, providing free I’ve already had the chance successfully defended his Raymond Moreault, MBA ’56 their beta API and their services energy to those who lack it. to work with some amazing thesis entitled “Three Essays Ron Sumner, MBA ’57 clients, including The Embassy are now being used locally on Incentive Problems of Bruce Billings, HBA ’59 and internationally to support of Canada, the Kingdom of the Parties with Potential Conflict online stores from acclaimed Fred Deacon, HBA ’59 Netherlands, and Air Canada.” of Interest” on September 7, artists to internationally Bruce Johnson, MBA ’61 2017. He has accepted a po- renowned brands. Prior to her Dick Chaffe, MBA ’62 sition as Assistant Professor, Ivey EMBA degree and entre- Arthur Paul, MBA ’62 Lazaridis School of Business preneurial endeavors, Dawn David Livingston, HBA ’63 & Economics at Wilfrid Laurier was working as an executive University. Bill Magyar, MBA ’64 for the federal government at Ed Prevost, MBA ’64 Environment Canada. 2017 Kyle Maclean, HBA ’12, PhD ’17, David Hockin, HBA ’65 successfully defended his thesis Alex Cazi, EMBA ’17, Fraser Lindsay, MBA ’66 is featured in an article in this entitled “Essays in Entertain- ment Analytics” on June 21, David Ker, MBA ’67 2014 issue of Intouch. See page 14. 2017. He has accepted a Bob Luba, MBA ’67 John Chayka, HBA ’14, Colin MacDonald, HBA ’17, Mati Lehela, MBA ’69 is featured in an article in this position as Assistant Professor has been named Assistant at the Ivey Business School. Gerald Woodburn, MBA ’69 issue of Intouch. See page 10. General Manager of the John Church, Mark Chrusciak, EMBA ’14, London Knights. MBA ’70, PhD ’78 is featured in an article in this Jyoti Lamba, MBA ’15, Guillaume Vulliez, EMBA ’17, In Memoriam Stewart Kennedy, MBA ’71 issue of Intouch. See page 24. married Kiranbir Sodhia on has joined Tier1CRM, the Capital Gwen (Carlson) Anders, Daniel O’Malley, MBA ’73 Max Mantha, MBA ’14, August 5, 2017 in Jasper, Alta. Market CRM Vision Leader, HBA ’47, MBA ’48 Harold Wotten, HBA ’73 is featured in an article in this She writes, “I have also moved as Quality Release Manager. A Dick Sharpe, HBA ’50 Mary Anne (Carrières) issue of Intouch. See page 17. to the San Francisco Bay Area. few weeks later, he organized Dick Carr, DBA ’51, MBA ’52 de Kergommeaux, MBA ’74 If you’re in the area, please a corporate team of volunteers Paul Mitskopoulos, HBA ’14, Hugh Macpherson, DBA ’52 Adrian Herschell, HBA ’74 reach out! Always great to to participate in the charity CN is featured in an article in this Douglas McCord, Nina Cole, MBA ’78 connect with fellow alumni.” Tower Climb on November 5, issue of Intouch. See page 10. 2017 and raise funds for United DBA ’52, MBA ’54 Jay Switzer, MBA ’83 Shalyn Orange, HBA ’13, Way, Toronto and York Region. Thomas McNulty, HBA ’52 David Weiner, MBA ’85 MSc ’14, see note under 2013. Vance Ward, DBA ’52 Charles Blair, MBA ’88 Hugh Morris, HBA ’53 Marc Koyanagi, MBA ’91 Cato Pastoll, HBA ’14, is featured in an article in this William Matheson, MBA ’55 Sandeep Dhiman, MBA ’06 issue of Intouch. See page 10. Diane Ring, MBA ’14, is featured in an article in this issue of Intouch. See page 17. Share your Brandon Vlaar, HBA ’14, is featured in an article in this news with issue of Intouch. See page 10. 2016 Rick Gleed, EMBA ’16, fellow alumni is featured in an article in this 2015 Submit your notes and photos issue of Intouch. See page 42. Charlie Wall-Andrews, Chris Cundari, HBA ’15, for the next issue: is featured in an article in this EMBA ’17, Vanessa Hasse, PhD ’16, has been named one of 2017’s issue of Intouch. See page 50. was the recipient of the 2017 Online: ivey.ca/alumni/classnotes Top 30 Under 30 in Sustain- IM Division D’Amore-McKim Shazia Ladak, HBA ’11, MBA ’15, ability by Corporate Knights. Email: [email protected] see note under 2011. School of Business, North- eastern University Dissertation Mail: Intouch Class Notes Dawn Laing, EMBA ’15, Award at the AOM Conference. PhD Advancement Department was a part of the team that Ramzi Fathallah, PhD ’17, Ivey Business School Colin Lernell, HBA ’16, launched a modern twist to successfully defended his 1255 Western Road, is featured in an article in this traditional manufacturing, thesis entitled “Before Exit: London, ON N6G 0N1 Notion Manufacturing (notion. issue of Intouch. See page 18. Three Essays on Business Exit ca), in January 2017. The B2B Fahad Tariq, MBA ’16, in Politically and Economically Please note all submissions may be tool allows creatives, brands, travelled to Pakistan in Adverse Environments” on Au- edited for content and length. and bands to sustainably run September to visit remote gust 2, 2017. He has accepted All original photos will be returned by request. their online stores with on- villages where his recently a position as Assistant Pro- demand manufacturing and launched non-profit, Shift, fessor in Management at the

52 IVEY INTOUCH MAGAZINE | SPRING ’18