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Poly Trio C60 Administrator Guide UC Software 7.0.0

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Poly Trio C60 Administrator Guide UC Software 7.0.0 ADMINISTRATOR GUIDE UC Software 7.0.0 | December 2020 | 3725-49137-004A Poly Trio C60 UC Software 7.0.0 Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to Polycom Support. Plantronics, Inc. (Poly — formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz, California 95060 © 2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Contents Before You Begin..............................................................................................12 Audience, Purpose, and Required Skills...........................................................................12 Related Poly and Partner Resources................................................................................12 Getting Started................................................................................................. 13 Product Overview..............................................................................................................13 Supported Phones and Accessories...................................................................... 13 Working with UC Software................................................................................................ 13 UC Software Provisioning Methods........................................................................14 Record the Phone’s Version Information...........................................................................14 Certificates........................................................................................................15 Using the Factory-Installed Certificate.............................................................................. 16 Check for a Device Certificate................................................................................16 Customizing Certificate Use..............................................................................................17 Determining TLS Platform Profiles or TLS Application Profiles..............................17 TLS Protocol Configuration for Supported Applications......................................... 20 TLS Parameters..................................................................................................... 22 Configurable TLS Cipher Suites.............................................................................25 Create a Certificate Signing Request................................................................................27 Download Certificates....................................................................................................... 27 Custom URL Location for LDAP Server CA Certificate.....................................................28 Custom URL Location for LDAP Server Certificates Parameter............................ 28 Confirm the Installed LDAP Server Certificates on the Phone............................... 28 Online Certificate Status Protocol..................................................................................... 29 Online Certificate Status Protocol Parameter.........................................................29 Supported Inbound and Outbound Ports...................................................... 30 Inbound Ports for Poly Trio Systems.................................................................................30 Outbound Ports for Poly Trio Systems..............................................................................31 Audio Features................................................................................................. 34 Automatic Gain Control..................................................................................................... 34 Background Noise Suppression........................................................................................35 Comfort Noise................................................................................................................... 35 Voice Activity Detection.....................................................................................................35 1 Contents Voice Activity Detection Parameters...................................................................... 35 Comfort Noise Payload Packets....................................................................................... 36 Comfort Noise Payload Packets Parameters......................................................... 36 Synthesized Call Progress Tones..................................................................................... 36 Jitter Buffer and Packet Error Concealment......................................................................36 DTMF Tones......................................................................................................................37 DTMF Tone Parameters.........................................................................................37 Acoustic Echo Cancellation...............................................................................................39 Acoustic Echo Cancellation Parameters................................................................ 39 Poly NoiseBlock................................................................................................................ 39 Poly NoiseBlock Parameter....................................................................................39 Audio Input Options...........................................................................................................40 USB Audio Calls................................................................................................................40 USB Audio Call Parameters................................................................................... 40 Location of Audio Alerts.................................................................................................... 41 Audio Alert Parameters.......................................................................................... 41 Ringtones.......................................................................................................................... 41 Supported Ring Classes.........................................................................................42 Ringtone Parameters............................................................................................. 42 Sound Effects....................................................................................................................43 Sampled Audio Files.............................................................................................. 44 Sampled Audio File Parameter.............................................................................. 45 Sound Effect Patterns.............................................................................................45 Sound Effect Pattern Parameters...........................................................................46 Supported Audio Codecs.................................................................................................. 48 Supported Audio Codec Specifications.................................................................. 49 Audio Codec Parameters....................................................................................... 51 SILK Audio Codec Parameters.............................................................................. 54 Opus Audio Codec Parameters..............................................................................56 IEEE 802.1p/Q.................................................................................................................. 58 IEEE 802.1p/Q Parameters....................................................................................58 Voice Quality Monitoring (VQMon)....................................................................................59 VQMon Reports......................................................................................................59 VQMon Parameters................................................................................................59 Call Controls..................................................................................................... 63 Microphone Mute.............................................................................................................. 64 Microphone Mute Parameters................................................................................ 64 Persistent Microphone Mute............................................................................................. 64 Persistent Microphone Mute Parameter.................................................................65 Answer Incoming Calls with Mute Button..........................................................................65 2 Contents Answer Incoming Calls with Mute Button Parameter............................................. 65 Call Timers........................................................................................................................ 65 Called Party Identification................................................................................................. 65 Connected Party Identification.......................................................................................... 66 Calling Party Identification.................................................................................................66 Calling Party Identification Parameters.................................................................
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