August 2014 United kingdom Country and Sector Analysis Report

2014 DFS Services L.L.C. Houses of Parliament, UK sector analysis overview

Diners Club International® is owned by Discover We realize our customers, especially those in Financial Services® (NYSE: DFS), a direct the corporate sector, desire ease of card use banking and payment services company with when traveling globally. In recognition of this one of the most recognized brands in U.S. need, Diners Club continues to increase card financial services. Established in 1950, Diners acceptance in the travel and entertainment Club International became the first multi-purpose (T&E) sector. Additionally, we are optimizing charge card in the world, launching a financial geographical and sector penetration within revolution in how consumers and companies select markets. pay for products and services. Today, Diners This Country and Sector Analysis report serves as Club® is a globally recognized brand serving the a quarterly guide to merchant acceptance within payment needs of select and affluent consumers, select countries. This report provides a snapshot offering access to more than 520 airport lounges of acceptance at travel and entertainment worldwide, and providing corporations and (T&E) merchants which had a minimum of one small business owners with a complete array of transaction over a rolling 12 month period. expense management solutions. With acceptance Additionally, we have added an external source, in more than 185 countries and territories, millions Lanyon1, as a source for the hotel sector. of merchant locations and access to over 1M cash access locations and ATMs, Diners Club is uniquely qualified to serve its cardmembers all over the world.

1. Lanyon is a leading provider of content and spend management solutions to the travel, transportation and hospitality industries.

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document. Houses of Parliament, UK Table of contents

04 Hotels

05 Retail

06 Restaurants

07 Travel and Transportation

08 cash advance

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document. River Thames, UK 4 United Kingdom – Hotels

The following provides a current snapshot of Diners Club acceptance at major hotel chains. There is also strong coverage in the top domestic chains and independent establishments, some of which are also highlighted below.

100% Acceptance at the following major chains:

Accor Hyatt Wyndham Hotel Group Etap Andaz Days Inn Ibis Hyatt Regency Ramada Worldwide M Gallery InterContinental Hotel Group Wyndham Grand Collection Mercure / Grand Mercure Crowne Plaza Other Hotel Groups Novotel Holiday Inn & Express Bridgestreet Pullman Hotel Indigo Campanile Hotels Best Western InterContinental Copthorne & Millenium Hotels Carlson Rezidor Hotel Group Staybridge Suites Doyle Hotels Hotel Missoni Marriott International Fairmont - St. Andrews Park Inn Courtyard Fairmont - The Savoy Park Plaza ExecuStay Grange Hotels Radisson Blu Grand Residences Hotel Nikko Choice Hotels Marriott Jurys Inn Hotels Clarion Renaissance Leading Hotels of the World Clarion Collection Residence Inn Lexington Collection by Vantage Comfort Inn Ritz Carlton Mandarin Oriental Hotel Hyde Park Quality Inn Premier Inns Menzies Hotels Four Seasons Starwood Metropolitan - London (Como Hotels) Hilton aloft Principal Hayley DoubleTree Le Meridien Puma Hotels Hampton Sheraton Q Hotels Hilton St. Regis Queens Hotels Hilton Garden Inn The Luxury Collection Taj Hotel Suites and Residences Waldorf Astoria Thistle Hotels

Independents Ambassador Hotel Metropole Classic Hotel Saco Livingbase Apartments British Library Newcastle Premier Lodge The Castle at Taunton Grosvenor Hotel Palm Court Hotel Union Jack Club Kings Arms Inn Royal Court Apartments Yotel

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document. 5 united kingdom – Retail

Diners Club is widely accepted at retail stores and luxury brands and continues to grow the retail footprint. Abercrombie and Fitch Farfetch Marks & Spencer Aberdeen Fashoff UK Massimo Dutti Addidas Ferragamo Maxmara Ltd Aelia UK Ltd Folli Follie Miu Miu Alexander McQueen Foot Locker Moss Alfred Dunhill Fraser Hart Mountain Warehouse Amiando UK French Connection Moussaieff Jewelry ANIL ARJANDAS Gieves and Hawkes Mulberry Armani Exchange Global Luggage Next Asics Goldsmith Nike Asprey London Limited Graff Ottakar’s Balenciaga Gucci Paul Smith Ltd Barker Shoes Hackett Petit Bateau Berry Bros. and Rudd Hamleys of London Philip Hockley Big And Tall Harrods Deptartment Store Polo Bonpoint Harvey Nichols Department Store Prada Botegga Veneta Harvie and Hudson Pull & Bear Brunello Cucinelli Hatchard’s Ralph Lauren Burberry Hermes Reiss Bvlgari Hilditch and Key Roberto Cavalli London Cartier Holland & Sherry Ltd Ryman Chanel Hollister Sainsbury’s Christian Dior House of Cashmere Selfridges Comptoir Des Cotonniers House of Fraser Shehan’s Musical Intruments Cordings Issey Miyake Smythson Crockett and Jones Jaeger Swarovski D H Evans John Lobb Ted Baker David Berk John Smedley Ltd Thomas Pink Debenhams Joseph Tie Rack Desigual Kurt Geiger Ltd Tiffany DKNY Laithwaits Timberland Dolce and Gabbana Liberty Tommy Hilfiger Dorothy Perkins London Textile Co. Top Shop Emilio Pucci Longchamp Valentino Boutique Ermanno Scervino Loro Piana G.B. Limited Versace Ermenegildo Zegna Luisa Spagnoli Waterstone’s Esprit Mango Yves Saint Laurent Etro Mappin & Webb Zara Evans Marina Rinaldi

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure2013 DFS of Services this information L.L.C. is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document. 6 United Kingdom – Restaurants

Diners Club is widely accepted at many restaurants and continues to grow the restaurant footprint.

Adnre Restaurant Coq d’Argent Kiku Restaurant Al Dente Corney and Barrow La Brasserie Al Duca Dabbous La Capanna Al Sultan Defune Sushi Bar La Poule Au Pot Alba Restaurant Dishoom La Suqet Amarone Restaurants Dover Street Restaurant Laduree Covent Garden Angela Hartnett Queen St. Drake’s Restaurant Langan’s Brasserie Antalya Restaurant Eat Ltd. Las Iguanas Arang Emperors Launceston Place Asadal Euphorium Bakery Le Caprice Autogrill Floridita Le Gavroche Balans Fratelli La Bufala Locale Bank Frederick’s Maggie Jones Beijing Restaurant Galileo’s Locanda Toscana Mango Tree Bellamy’s of Bruton Place Gaucho Marcus Wareing Bem Brazil Gaylord India Maroush Benares Georgina’s Mash Steak Bill’s Restaurant Gilgamesh Camden Ltd Maze Bizarro Giotto Miyama Wayfair Blue Elephant Goodman City Moro Bluebird Gordon Ramsay Restaurants Mr. Chow Bombay Palace Grasemere Tea Gardens Nandos Burger & Lobster Gurkha Palace New World Chinese Busaba Eathai Hakkasan Novikov Bar and Grill Butlers Wharf Chop House Hard Rock Café Ondine Café de Pierre Harvey Nichols One Lombard Street Cantina Brasserie Howie’s Opera Tavern Cantina Del Ponte Hudson House Palm Court Brasserie Carluccio’s Hush Paternoster Chop House Caviar House Iberica Patisserie Valerie Chada Chada II Calcio Pret a Manger Chao Il Fornello Quaglinos Chelsea Quarter Inamo Roka China Tang Jamie’s Italian Sakura Japanese Chor Bizzare Jimmy Spices The Wolseley Ciao Bella Kai Mayfair Troia Café Cinnamon Soho Kensington Place Veeraswamy Ciro’s Pizza Khan’s Wagamama Cock & Bull Kingswell Farm Inn Zuma

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document. 7 United kingdom – Travel and Transportation

Diners Club is accepted at several travel related merchants and continues to grow the travel footprint.

Airlines

Virtually all airlines in the UK accept Diners Club.

Petrol

Asda Fuel Esso Moto BP Greystones Pace Broadway Service Station HKS Sainsbury’s Elite Garages Malthurst Texaco

Railway

ACP Rail London Overground SNCF Birmingham Transit National Rail Stena Line DB Bahn Rail Europe The trainLine DLR Rail Pass - EuRail Passes Tram EuroStar RailEasy Tube

Rental Cars

Alamo Avis Hertz Auto Europe Enterprise National

Taxis

Airport Transfer Cars.com Dial A Cab Taxi Magic Birmingham Taxis London Black Taxis To and From Airport Car Hire Centre OTS Airport Taxi Service Tristar Worldwide Chauffeur Services ComCab Radio Taxi

Travel Agencies Smart Airport Transfers

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure2013 DFS of Services this information L.L.C. is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document. 8 United kingdom – Cash Advance

CASH ADVANCE

Diners Club cardmembers can withdraw cash from over 64,110 ATMs in the United Kingdom.

atm partners

Citibank LINK UK

Easily locate the ATMs in the United Kingdom by accessing the DCI Global ATM locator at https://www.DINERSCLUBCASH.COM/locator/search.do

CONTACT US

If you have questions about acceptance, or you have encountered preferred establishments that currently do not accept Diners Club, please contact us. Our sales team will get in touch with the establishment to negotiate Diners acceptance.

SEND ALL INQUIRIES TO [email protected]

The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. Diners Club International® does not give any warranties or representations (express or implied) with regard to the accuracy, 2013quality, DFS timeliness, Services reliability L.L.C. or completeness of any information contained in this document. Big Ben, UK