2018-2019 APPROVED OPERATING BUDGET City of Norwalk, Connecticut

2018-2019 APPROVED OPERATING BUDGET

The Gallaher Estate in Cranbury Park

City of Norwalk, Connecticut

CITY OF NORWALK

APPROVED OPERATING BUDGET FISCAL YEAR 2018-19

The seal of the City of Norwalk was adopted in 1913 to represent the political entities that merged to form the new consolidation. The bridge symbolizes the end of the navigation of Wall St. in the old City of Norwalk, now known as the First Taxing District. The well stands for the former City of South Norwalk, which was called Old Well, a place where ships could replenish their water, and is now the Second Taxing District. The monument, which is dedicated to Roger Ludlow, is the emblem for East Norwalk, site of the original settlement now known as the Third Taxing District.

TABLE of CONTENTS

Page #

Elected and Appointed Officials and Budget Staff

City of Norwalk Government Organization

Introduction

I. Budget Message i

II. City Profile 1

III. Budget Overview 9

IV. Financial Summaries and Statistics 23

V. General Fund Revenue 33

VI. General Fund Expenditures 45

VII. General Government Mayor 51 Legislative 55 Corporation Counsel 57 City Clerk 60 Town Clerk 63 Information Technology 67 Personnel & Labor Relations 72 Human Relations & Fair Rent 75 Youth Services 78 Registrar of Voters 82

VIII. Finance Department 85

IX. Health and Welfare 97

-- continued on next page TABLE of CONTENTS

Page #

X. Protection of Persons and Property Police 107 Fire 119 Planning and Zoning 130 Code Enforcement 138 Combined Dispatch & Emergency Preparedness Planning 141

XI. Public Works 147

XII. Board of Education 155

XIII. Recreation, Arts & Culture Parks & Recreation 161 Library 170 Historical Commission 175

XIV. Grants 177

XV. Operating Charges Debt Service 183 Organizational Memberships 184 Employee Benefits 185 Pensions 186 Contingency 187

XVI. Capital Fund 189

XVII. Other Funds

Parking Authority 225 Water Pollution Control Authority 231 Fleet Services 236

XVIII. Appendix Glossary 241 Total City Fund Summary 245

CITY OF NORWALK ELECTED and APPOINTED OFFICIALS and BUDGET STAFF

MAYOR:

Harry W. Rilling

COMMON COUNCIL:

John Kydes, Council President Nicholas Sacchinelli

John Igneri, Majority Leader Beth Siegelbaum

Douglas Hempstead, Minority Leader Travis Simms

Ernest Dumas Barbara Smyth

Greg D. Burnett Doug Stern

Michael Corsello George Tsirranides

Thomas Livingston Chris Yerindes

Eloisa Melendez

BOARD OF ESTIMATE & TAXATION:

Ed Camacho, Chairman Troy Jellerette

James Feigenbaum Artie Kassimis

James Frayer James Page

BUDGET STAFF:

Robert Barron, Director of Finance

Lunda Asmani, Director of Management & Budgets

Simona Maddox, Assistant Director of Management & Budgets

Lola Phillips, Executive Secretary

City of Norwalk Government Organization

VOTERS

Board of Registrar of Common Town Board of Constables Education Treasurer Voters Council Mayor Clerk Selectmen Sheriff

Superintendent SOLELY APPOINTS SOLELY APPOINTS of Schools

Maritime Aquarium Board of Housing Code Enforcement Building Board Western CT Council of Authority Ethics Authority Administration of Appeals Governments

Water Quality Housing Norwalk Advisory Commission Committee Partnership on Arts & Culture

Board of Alarm Tree Fair Housing Norwalk Facilities Oak Hills Harbor Mgmt. Board of Zoning Estimate & Appeals Advisory Advisory Contruction Park Commission Assessment Board of Taxation Board Committe Committee Commission Authority Appeals Appeals

Parking Board of Pension Land Use & Transit Fair Rent Planning Historical Shellfish Conservation Water Pollution Authority Health Board Building Mgmt District Commission Commission Commission Commission* Commission Control Authority

Corporation Public City Information Youth Finance Health Code Recreation & Personnel & Counsel* Works* Clerk Technology Services Director* Department Enforcement Parks Labor Relations*

Police Fire Human Relations and Library Zoning Redevelopment Combined Commission* Commission* Fair Rent Commissions Board Commission Agency Dispatch

Police Fire Director of Human Library Director of Planning Executive Chief Chief Relations & Fair Rent Director & Zoning Director

All Boards, Commissions and Department Heads are chosen by the Mayor and require Common Council approval unless otherwise noted * These Department Heads, Boards and Commissions are solely appointed by the Mayor INTRODUCTION

This 2018-19 Approved Operating Budget presents the annual operating expenditures and revenues for the City of Norwalk. The book is divided into nine sections.

The Budget Message provides an overview of the 2018-19 operating budget. This section describes the major revenue and expenditure assumptions that guided the budget process; the important issues and priorities for the budget year; and key accomplishments over the course of the past fiscal year, as well as goals for the coming year.

City Profile gives readers basic information about the City, including a history and a summary of services the City provides to residents.

Budget Overview describes the budget process and the City’s financial structure and accounting system. Also contained in this section are general fund summary schedules and information about the City’s taxing districts, tax levy and mill rates for the upcoming fiscal year.

The Financial Summaries and Statistics Section contains data on revenues, expenditures, and personnel for all funds contained in this book.

The Operating Revenue Section explains each type of revenue source for the City as well as any significant revenue changes for the budget year.

The Operating Expenditures Section includes detailed expenditure information for the departments in the general fund. Each tab contains information on the mission, highlights, goals, performance measures and personnel for the City departments. This section is grouped into service categories – general government, finance, health & welfare, protection of persons & property, public works, education, recreational arts & culture, grants, and other operating charges.

The Capital Fund Section describes the capital budget process.

The Other Funds Section includes descriptions and financial information on the City’s two enterprise funds – the Water Pollution Control Authority and the Parking Authority, as well as the Fleet Services fund.

The Appendix includes a glossary of key terms, and a City and Board of Education fund summary sheet.

This budget was prepared by the City’s Office of Management and Budgets. If you need further information or have suggestions for improving this document please contact: City of Norwalk, Office of Management and Budgets, P.O. Box 5125, Norwalk, CT. 06856. The 2018-19 approved budget as well as a listing of City Offices can be found on the City’s website: www.norwalkct.org

Budget Message Outline

PAGE

A. Introduction ii

B. Economic Overview iii

C. Budget Process iii

D. Budget in Brief iv

E. Budget Assumptions & Summary of Significant Changes vi

F. Management Initiatives and Financial Policy xi

G. Non-General Fund Activities xii

H. Conclusion xvi

July 1, 2018

Harry W. Rilling, Mayor Members of the Board of Estimate and Taxation Members of the Common Council

Citizens of the City:

I am pleased to transmit the adopted operating budget for the fiscal year that commences on July 1, 2018, and ends on June 30, 2019.

A. INTRODUCTION

Mayor Rilling has established a broad set of goals that guide the administration’s decision and budget making processes. These goals are characterized by the following elements that maintain Norwalk’s attractiveness as a community:

 Norwalk is a preferred location for businesses within the New York metro / Southwestern Connecticut area;  with a focus on a high quality educational system for its children and a high quality of life in its neighborhoods;  with an efficient government that uses reforms, innovation and technology to deliver optimum value to its residents and taxpayers;  that adheres to a strategic long-range capital program that maintains and modernizes the city’s infrastructure;  that focuses on the efficient and effective delivery of core municipal services, especially public safety; and  that is an affordable place to live by limiting tax increases to the lowest practical levels.

These broad goals were referenced extensively as the FY 2018-19 budget was being formulated and as budget priorities were established to ensure that the budget would further the achievement of these goals. These goals form the basis for the administration’s commitment to limit local government spending and taxes, and they provide guidance to policy-makers when deciding what budget initiatives to support.

B. ECONOMIC OVERVIEW

The development of the city’s budget occurs within the larger context of the economic and fiscal climate. This climate affects both the revenues available to support the city budget and the expenditure pressures faced by the city. The State of Connecticut’s recovery from the great recession is lagging that of the nation’s which influences its ability to provide municipal aid. The City of Norwalk is relatively insulated from big swings in state funding as it only represents 5% of the city’s operating budget.

A positive sign of recovery is that both the state’s and city’s unemployment rates are down year- -over-year. The Connecticut Department of Labor, in its June 2018 release of Labor Force Data, reported that year to date 4.4% of the labor force remain unemployed statewide compared to 5.1% for the same period a year ago. The City of Norwalk’s year-to-date 2018 unemployment rate is 3.8%, down from 4.5% for the same period a year ago.

Fortunately, Norwalk’s primary source of revenue—the property tax at 89.3% of total revenue— is not as susceptible to fluctuation as state aid during a recession. In good economic times, property tax revenues grow more slowly than income or sales taxes; but in a bad economy, property taxes are also the least likely to contract. This is especially true in the State of Connecticut, where real property is reassessed every five years.

C. BUDGET PROCESS

The budget process begins nine months before the start of the fiscal year, in September, when the Finance Department prepares a two-year forecast of revenues and expenditures and the resulting tax rates to continue current government operations. These “pro forma” financial projections are then reviewed with the Mayor to elicit the administration’s instructions and goals for the upcoming budget year.

After incorporating the Mayor’s goals into the preliminary budget projections, the Finance Department sends detailed budget packages together with general assumptions and spending guidelines to the city’s departments and agencies. The departments spend approximately six weeks developing their budget submissions. The Finance Department compiles these requests before meeting with each entity to review the details of their budget requests.

The Director of Finance is required under the City Charter to transmit the departmental requested budgets together with his recommendations to the Board of Estimate and Taxation on the second Monday in February in each year and to the Common Council the following Tuesday. The Finance Department meets with and assists the members of the Common Council who must set a preliminary operating budgetary cap on the fourth Tuesday in February.

The Board of Estimate and Taxation (BET) conducts working sessions with each department and agency to develop its recommendations. The BET then holds a public hearing prior to submitting its recommendations to the Common Council on the first Monday in April. The Council reviews the BET’s recommendations and has until the third Tuesday of April to adjust the operating budget cap. The tentative budget is advertised in a local newspaper and the final budget and tax levy is approved by the BET on the first Monday in May.

iii

D. BUDGET IN BRIEF

The Bottom Line The approved FY 2018-19 operating budget is $354,063,398 which is an expenditure increase of $10,898,422 or 3.2%. The total tax levy necessary to support the approved budget is $321,509,821 which is an increase of $12,809,571 or 4.1%.

Approved Approved Year over Year

Budget Budget $ % 2017-18 2018-19 Variance Variance Appropriations 343,164,976 354,063,398 10,898,422 3.2% Less: Non-Levy Revenue (42,739,170) (41,984,694) 754,476 -1.8%

Net Tax Collections 300,425,806 312,078,704 11,652,898 3.9% Plus: Tax Adjustments (Reserve for Uncollected, Tax Relief Programs, and Tax Appeals) 8,274,444 9,431,117 1,156,673 14.0% Tax Levy 308,700,250 321,509,821 12,809,571 4.1% Divided by: Net Taxable Grand List 12,220,457,278 12,276,893,154 56,435,876 0.5% Equals: Average Mill Rate (rate per $1,000 of assessed value) 25.261 26.188 0.927 3.7% Table 1

Non-Levy Revenue Total budgeted revenues derived from all sources other than the current tax levy is $41,984,694; a decrease of $754,476 or -1.8%. This net decrease is due primarily to a $2,272,025 decrease in Intergovernmental Revenue due to loss of the Municipal Revenue Sharing grant, and a $1,617,007 decrease in departmental receipts driven primarily by the decrease in Building Permit revenue. These decreases in Non-Levy Revenue were offset by increases of $2,950,000 in transfer from the fund balance along with $154,182 in Miscellaneous Other Revenues and $30,374 in Interest and Penalties.

Tax Adjustments Tax adjustments total $9,431,117; an increase of $1,156,673 or 14.0% due primarily to the annual change of collections rates. Collections decrease in the fiscal year after a biennial tax sale. The collection rate for FY 2018-19 decreases from the previous year’s 98.5% to 98.2% resulting in an increase of $1,156,673 in the reserve for uncollectible taxes or a percentage change from 1.5% to 1.8% of the total tax levy. Tax sales are conducted every other year so alternating year collection rate assumption change from 98.5% to 98.2%.

Grand List The change in the city’s grand list of assessed values is shown below in table 2:

2016 Grand List 2017 Grand List

FY 2017-18 FY 2018-19 YoY Variance AssesedBudget % of AssesedBudget % of Assesed Value Total Value Total Value % Real Estate $ 10,768,237,317 88.1% $ 10,788,360,913 87.9% $ 20,123,596 0.2%

Personal Property $ 811,135,247 6.6% $ 837,647,433 6.8% $ 26,512,186 3.3% Automobile $ 641,084,714 5.2% $ 650,884,808 5.3% $ 9,800,094 1.5%

Total $12,220,457,278 100.0% $12,276,893,154 100.0% $ 56,435,876 0.5% Table 2

Mill Rate, Tax Levy, and Property Tax The city’s composite mill rate increases by 3.7% from 25.261 to 26.188 along with the grand list’s increase of 0.5% equals a 4.1% increase in the total tax levy. The resulting FY 2018-19 median single family property tax obligation in the city’s fourth taxing district increases by $230 or 3.6% from $6,472 to $6,702.

Calculation of the Common Council Cap The City Charter defines the Common Council’s cap as a maximum limit on total appropriations for the city excluding grants from private, state, or federal sources received after the adoption of the cap. In other words, the Council Cap is strictly a cap on locally generated revenues and expenditures. The Common Council established an Appropriations Cap of $336,168,940 in February of 2018 and subsequently amended the cap to $337,118,940 in April of 2018. The calculation of the cap established by the Common Council in comparison to the final approved budget is illustrated in table 3 below.

FY 2018-19 $ % Council Cap Approved Budget Variance Variance Total Expenditures 354,088,655 354,063,398 (25,257) 0.0% Less:Net Local Intergovermental Funding and GrantsAppropriations 16,969,715 16,969,715 - 0.0% Cap 337,118,940 337,093,683 (25,257) 0.0% Table 3

v E. BUDGET ASSUMPTIONS AND SUMMARY OF SIGNIFICANT CHANGES

Revenues: Approved Approved Year over Year Budget Budget $ % SOURCE 2017-18 2018-19 Variance Variance Current Property Taxes $ 300,425,806 $ 312,078,704 $ 11,652,898 3.9% Use of Fund Balance $ - $ 2,950,000 $ 2,950,000 100.0% Miscellaneous $ 2,967,141 $ 3,121,323 $ 154,182 5.2% Interest & Penalties $ 1,806,427 $ 1,836,801 $ 30,374 1.7% Investment Income $ 1,000,000 $ 1,000,000 $ - 0.0% Supplemental Auto $ 2,100,000 $ 2,100,000 $ - 0.0% Back Tax Collections $ 2,000,000 $ 2,000,000 $ - 0.0% Departmental Receipts $ 13,623,862 $ 12,006,855 $ (1,617,007) -11.9% Intergovernmental $ 19,241,740 $ 16,969,715 $ (2,272,025) -11.8% GRAND TOTAL $ 343,164,976 $ 354,063,398 $ 10,898,422 3.2% Table 4

 Current Property Taxes increase by $11,652,898 or 3.9% due to the 0.5% grand list and 3.7% average mill rate increases shown above along with a decrease in the collection rate from 98.5% to 98.2% due to the impact of biennial tax sales that decreases tax collections in the year after the sale. The next tax sale is scheduled for July of 2020.  Transfers from Fund Balance increase by $2,950,000 consistent with the city’s fund balance policy.  Miscellaneous revenue increases by $154,182 or 5.2%, due to a $196,600 increase in Police reimbursements for body cam hardware; an $81,600 increase in Tax Sale Fee Revenue; a $68,024 increase in expenditure reimbursement for parking; a $19,558 increase in Family and Children Aid Rental and a $23,479 increase in other miscellaneous expense accounts. These increases are offset by a $125,083 decrease in the expenses for which WPCA reimburses the city; a $72,043 decrease in the sale of merchandise at Calf Pasture Beach due to closing of the operations; and a $37,953 decrease in reimbursement of expenses from DPW.  Interest and Penalties increase by $30,374 or 1.7% due to increased collections.  Investment Income remains flat based on the expected rate of return for the fiscal year 2018-19.  Supplemental Auto revenue remains flat for the taxes collected on vehicles purchased after the October 1, 2017 grand list date.  Back Tax Collections are also expected to remain flat.  Departmental Receipts decrease by $1,617,007 or -11.9% due to a $1,500,000 decrease in Building Permit revenue due to the mall nearing completion; a $113,861 decrease in various park usage fees; and a $3,146 net decrease in other miscellaneous department receipt accounts. vi

 Intergovernmental revenues decrease by $2,272,025 due to the loss of $4,896,511 from the elimination of the Municipal Revenue Sharing grant; $475,165 from the In Lieu of Taxes for the Elderly grant; and $232,016 from the Mashantucket Pequot Fund grant. These decreases are offset by a $1,180,200 increase in Payment in Lieu of Taxes (PILOT) payments from the state for tax exempt properties; the restoration of the Municipal Stabilization grant in the amount of $1,712,971 and the Municipal Projects grant in the amount of $402,915; and a $35,581 net increase in other miscellaneous state grants.

Expenditures: Approved Approved Year over Year Budget Budget $ % DEPARTMENT 2017-18 2018-19 Variance Variance Education $ 184,084,348 $ 190,494,217 $ 6,409,869 3.5% Protection of Persons & Property $ 43,429,964 $ 46,687,924 $ 3,257,960 7.5% Debt Service $ 25,948,865 $ 28,447,763 $ 2,498,898 9.6% Employee Benefits $ 31,994,473 $ 33,591,482 $ 1,597,009 5.0% Public Works $ 17,532,370 $ 18,565,018 $ 1,032,648 5.9% General Government $ 6,233,926 $ 6,720,056 $ 486,130 7.8% Finance Department $ 3,625,445 $ 3,963,104 $ 337,659 9.3% Recreation, Arts, Culture $ 8,454,300 $ 8,768,159 $ 313,859 3.7% Grants $ 2,128,681 $ 2,300,471 $ 171,790 8.1% Health Department $ 2,096,437 $ 2,256,704 $ 160,267 7.6% Pension Contributions $ 13,614,000 $ 10,994,024 $ (2,619,976) -19.2% Contingency/Organizational Memberships $ 4,022,167 $ 1,274,476 $ (2,747,691) -68.3% GRAND TOTAL $ 343,164,976 $ 354,063,398 $ 10,898,422 3.2% Table 5

 The Board of Education’s budget increases $6,409,869 or 3.5%. This increase represents the city’s investment in the improvement of its Board of Education’s delivery of educational services, particularly special education and efforts to close the achievement gap.

 The Protection of Persons & Property increases $3,257,960 or 7.5%, which is comprised of the following departments:

o The Fire Department budget increases $1,556,759 or 9.0%. This increase is driven by the multi-year settlement of the Fire union contract impacting Personnel Services by $1,528,275; a $22,417 increase in the Water expenses due to higher hydrant rental cost; and a $6,067 net increase in miscellaneous other accounts. o The Police budget increases $1,372,602 or 6.4%. This increase is driven by the multi-year settlement of the Police union contract impacting Personnel Services by $1,343,022; a $72,128 increase in Fleet, Fuel and Maintenance allocation; an $18,300 increase in Other Contractual Services; an $11,000 increase in Firearm Supplies and an $11,127 net increase in other miscellaneous accounts. These vii

increases are offset by a $31,000 decrease in the Cars and Vans account; a $28,000 decrease in Other Professional Services; and a $23,975 decrease in the Supplies account to reflect trend expenses. o The Combined Dispatch budget increases $239,792 or 9.2%. This increase is driven by a $220,164 increase in Personnel Services due primarily to contractual wage and step increases; a $7,978 increase in Communications expense due to regional maintenance costs for the Urban Area Security Initiative (UASI) radio system; and an $11,650 net increase in miscellaneous other accounts. o The Code Enforcement budget increases $117,687 or 14.4%. This increase is driven by a $61,126 increase in Personnel Services due primarily to contractual wage and step increases; a $50,000 increase in Cars and Vans in order to purchase two vehicles to replace the aging fleet; and a $6,561 increase in other miscellaneous accounts. o The Planning & Zoning budget decreases $28,880 or -2.3%. This decrease is driven by a $150,000 decrease in Architectural and Landscaping expenses which is offset by an increase of $108,552 in Personnel Services due to the approval of a new Administrative Assistant I position and other contractual wage and step increases; a $12,000 increase in Other Professionals Services for the “Norwalk Tomorrow” website and social media outreach; and a $568 net increase in other miscellaneous accounts.  The Debt Service budget increases $2,498,898 or 9.6% and reflects the most current bond repayment schedule.  The Employee Benefits budget increases $1,597,009 or 5.0%. This increase is driven by a $3,645,708 increase in the city’s contribution to General Liability insurance for both city and the Board of Education (BOE); a $2,223,725 net increase in the city’s insurance fund for medical expenses, Other Post Employment Benefit (OPEB) fund, social security and other employee benefits. These increases are offset by a $2,731,990 decrease in the Worker’s Compensation insurance for the city and a $1,540,434 decrease in the Worker’s Compensation insurance for the BOE.  The Public Works budget increases $1,032,648 or 5.9%. This increase is driven by a $551,482 increase in Personnel Services due primarily to contractual wage and step increases; a $374,443 increase in the Buildings expenses due to the city taking over the maintenance of the South Norwalk Community Center; a $180,354 increase in Other Professional Services based on contractual rates with Guardian, City Carting and Walk Bridge related expenses; a $75,782 increase in Other Contractual Services due to increases in the solid waste disposal contract and curbside recycling collection contract; a $39,294 increase in Centralized Fleet and Fuel Maintenance; a $25,000 increase in Disposal Services due to increases in the yard waste and street sweeping disposal; and a $13,512 net increase in other miscellaneous accounts. These increases are offset by a $100,000 decrease in the Chemical, Lab and Medical Supplies; a $64,912 decrease in Electricity expenses; a $43,368 decrease in Heating Fuels; and an $18,939 decrease in Gas expenses based on consumption and contractual rates.  The General Government increases $486,130 or 7.8%, which is comprised of the following departments: viii o The Registrar of Voters increases $145,155 or 36.1%. This increase is driven by a $115,890 increase in Part-Time and Temporary Wages due to an increased number of voters for the State and Federal elections as a result of the legal settlement between Motor Vehicle Department with the Department of Justice and Secretary of State; a $25,700 increase in the Other Machinery and Equipment account; and a $3,565 net increase in miscellaneous other accounts. o The Information Technology's budget increases $99,233 or 5.3%. This increase is driven by a $49,883 increase in Other Repairs & Maintenance for city-wide departmental software maintenance; a $38,918 increase in Regular Wages due to contractual wage and step increases; a $7,800 increase in the Training and Education account due to user anti-exploit training expenses; a $2,761 increase in Telephone account to reflect trend expenses; and a $129 net decrease in miscellaneous other accounts. o The Corporation Counsel's budget increases $79,479 or 6.5%. This increase is driven by a $68,855 increase in Regular Wages due to contractual wage and step increases; a $7,757 increase in Subscription expenses as part of the subscription agreement with WestLaw for legal research; and a $2,867 net increase in miscellaneous other accounts. o The Human Relations & Fair Rent increases $39,785 or 11.5%. This increase is driven by a $32,107 increase in Regular Wages due to contractual wage and step increases; a $5,040 increase in Other Contractual Services due to the hiring of two consultants to add open captioning in English and Spanish to the Common Council videos found on the city’s website as required by the Americans with Disabilities Act and Language Access Program; a $2,500 increase in Other Professional Services for website development for the Mayor’s Summer Youth Employment Program; and a $138 net increase in miscellaneous other accounts. o The Town Clerk department increases $39,418 or 6.5%. This increase is driven by a $38,443 increase in Regular Wages due to contractual wage and step increases and a $975 net increase in miscellaneous other accounts. o The Youth Services department increases $29,781 or 9.0%. This increase is driven by a $19,964 increase in Regular Wages due to contractual wage and step increases; a $6,362 increase in Part-Time Wages due to an increase in hourly rates of pay to reflect the labor market and an increase in the number of hours; a $3,367 increase in Overtime Wages in order to pay for the Peer Outreach program; and an $88 increase in miscellaneous other accounts. o The Personnel & Labor Relations' budget increases $29,086 or 4.8 %. This increase is driven by a $28,442 increase in Regular Wages due to contractual wage and step increases and a $644 net increase in miscellaneous other accounts. o The City Clerk department increases $13,112 or 3.4%. This increase is driven by a $13,106 increase in Regular Wages due to contractual wage and step increases and a $6 increase in telephone account.

o The Mayor's Office increases $11,081 or 2.5%. Regular Wages account for $11,338 of the increase due to contractual wage and step increases; and a $257 net decrease in miscellaneous other accounts. o The Legislative departmental budget is unchanged. The entire budget for this department is comprised of stipends for its members and office supplies.  The Finance budget increases $337,659 or 9.3%. This is driven by a $364,996 increase in Regular Wages due to contractual wage and step increases, including the new Controller position in addition to the existing Controller's salary and severance; an $88,875 increase in the Tax Assessor’s Other Professionals Services account to cover the cost of retaining professional commercial valuation services, market research and economic analysis. These increases are offset by a $74,000 decrease in the Tax Collector’s Other Professional Services for expenses related to the tax sale scheduled in July 2018; a $35,100 decrease in Accounting & Treasury’s IT Services due to the replacement of the time clocks which happened in the previous fiscal year; and a $7,112 net decrease in other miscellaneous accounts.  The Recreation, Arts, Culture budget increases $313,859 or 3.7%, which is comprised of the following departments: o The Recreation & Parks budget increases $150,123 or 3.4%. This increase is driven by a $106,541 increase in Regular Wages due to contractual wage and step increases; a $34,319 increase in Temporary Wages; a $31,518 increase in Overtime Wages as part of the wage contract settlement; and a $10,000 increase in Other Professional Services due to an increased need to remove more trees in order to lessen the city’s liability. These increases are offset by a $30,320 decrease in Recreational Supplies due to the closing of the operation of the Café Mu and a $1,935 net decrease in other miscellaneous accounts. o The Library budget increases $138,876 or 3.6%. This is driven by a $165,880 increase in Regular Wages due to contractual wage and step increases; an increase of $12,648 in Printing and Duplication to reflect trend expenses; an increase of $10,774 in Part-Time Wages due to an increase in hourly rates of pay at the recommendation of Connecticut Library Association in order to reflect the labor market; and a $3,630 increase in Overtime Wages as part of the wage contract settlement. These increases are offset by a $33,264 decrease in Electricity expenses; a $20,000 decrease in the Books account which reflects the evolution of the library services to a decreased need to lending books and an increased need to attend various programs; and a $792 net decrease in other miscellaneous accounts. o The Historical Commission budget increases $24,860 or 10.7% due to a $25,000 increase in Grants and Donation account and a $140 net decrease in other miscellaneous accounts.  The Grants budget increases $171,790 or 8.1%. This increase is driven by a $94,790 net increase in funding to City Grant Agencies and a $77,000 net increase in funding to Outside Grant Agencies.  The Health & Welfare budget increases $160,267 or 7.6%. This increase is driven by an $89,470 increase in Regular Wages due to contractual wage and step increases; a $38,694 increase in Part-Time Wages; a $25,000 increase in Condemnation expenses for temporary x

lodging and relocation expenses; and a $7,103 net increase in other miscellaneous accounts.  The Pension budget decreases $2,619,976 or -19.2% which includes Police, Fire, and City pension plans along with 401A matches for newer employees not enrolled in the defined benefit pension plan and small administrative costs. The city engaged its actuary to complete an experience study on its pensions which pointed to changes that notably lowered the liabilities and related ADEC calculation. Specifically, the pension funds' investment returns were significantly higher than the assumed rate and there were two years of changes in the mortality improvement scales that both moved in the direction of lowering liabilities. In addition, the plan experienced gains relative to the current salary scale and retirement rate assumptions. The decreases are as follows:

o The contribution to the Fire Pension Fund is decreasing by $1,015,682 to $1,888,053. As a percentage of pay, the city's contribution is now at 17.1% which is down from 27.7% in the previous year. o The contribution to the Police Pension Fund is decreasing by $859,749 to $3,933,226. As a percentage of pay, the city's contribution is now at 27.4% which is down from 30.3% in the previous year. o The total contribution to the City Employee Pension Fund (which covers both city employees and Board of Education non-certified staff) is decreasing by $744,545 to $5,120,370. As a percentage of pay, the city's contribution is now at 16.0 % which is down from 17.3% in the previous year.  The Contingency/Organizational Memberships budget decreases $2,747,691 or -68.3%. This decrease is due to fact that the wage contracts were settled and the contingency reserve was reduced accordingly.

F. MANAGEMENT INITIATIVES & FINANCIAL POLICY

Norwalk’s heavy reliance on property taxes as its principal source of revenue is a function of State policy that reserves the other major types of taxation (income and sales taxes) exclusively to the State. Municipal aid from the State is distributed largely on the basis of property wealth, and as a community with a large tax base, Norwalk receives comparatively little state aid. As a result, the brunt of the budgeted expenditure increases for employee wages and benefits, health insurance, pension contributions, and other post-employment benefits must be borne by the local property taxpayer.

Norwalk formulated its FY 2018-19 budget within the confines of the below adopted policies and a directive from the Mayor to control spending and limit taxes on residential property owners to the lowest practical level:

 Fund Balance Policy – The city’s policy is to maintain a minimum unassigned fund balance of at least 7.5% of total revenues as shown in the Governmental Funds Statement of Revenues, Expenditures, and Changes in Fund Balance report of the city’s annual audit (GAAP revenues), with the objective of maintaining a fund balance at the median level reported by Aaa-rated municipalities in Connecticut, but not more than 15%. xi

 City Pension Contributions – The city’s required contributions to its four defined benefit pension plans are determined on the basis of actuarial valuations performed by the city’s independent actuary. The city’s FY 2018-19 contributions are based on the valuations completed as of July 1, 2017. In addition, the city’s most recent pension valuation includes a change in actuarial assumptions, reducing the expected investment rate of return from 7. 375% to 7.25%.

 Debt Service - The city adheres to a debt management policy that targets total indebtedness to no more than 2.0% of the full market value of taxable property in Norwalk; targets per capita debt to no more than $3,500; and targets debt service as a percent of general fund expenditures to no more than 10%. The city’s debt ratios are expected to remain below the established benchmark limits in this fiscal year.

 OPEB Funding Plan - The city established a trust fund for Other Post Employee Benefits (OPEB) in August 2007. With new accounting rules concerning how the city reports its OPEB liabilities on the Government-Wide Financial Statements, the city elected to transition from paying for its OPEB benefits on a pay-as-you-go basis to a pre-funded basis, similar to the manner in which the city funds its defined benefit pensions. The city is fully funding its Actuarial Determined Employer Contribution (ADEC) in this fiscal year. In addition, commencing in July 2008 city employees began contributing to the OPEB trust fund. As of 7/19/2018 the OPEB Trust Fund had $80.6 million in assets.

G. NON-GENERAL FUND ACTIVITIES

Water Pollution Control Authority (WPCA): The city operates its wastewater treatment plant through the Norwalk Water Pollution Control Authority (WPCA), and accounts for this operation on an enterprise fund basis. The budget is prepared on a modified accrual basis, with repayment of principal added and depreciation expense omitted from the budget. User rates are established such that the operation is expected to both generate positive net income on a full accrual basis, and generate a positive cash flow.

The approved budget for the WPCA is $18,539,069 which is a $672,216 or 3.8% increase over its prior year’s budget. This budget includes a $17 rate increase for a single family residence and an overall blended rate increase of approximately 5% over the previous fiscal year.

The sewer user rates for FY 2018-19 are as follows: Single Family Residential User – Flat fee of $352/year, an increase of $17/year; Commercial User – Flat fee of $506/year for first 110,000 gallons of water usage plus $9.11/1,000 gallons commercial consumption over 110,000 gallons, increases of $24 and $0.43 respectively. The Wilton inter-local agreement will be billed on actual metered waste water flow.

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A summary of the WPCA budget is provided below:

Approved Approved Year over Year Budget Budget $ % 2017-18 2018-19 Variance Variance

Sewer Use Fees $ 15,724,026 $ 16,313,818 $ 589,792 3.8% Other Revenues $ 1,292,827 $ 1,375,251 $ 82,424 6.4% Transfer from Unrestricted Assets $ 850,000 $ 850,000 $ - 0.0% Total Revenue $ 17,866,853 $ 18,539,069 $ 672,216 3.8% Operating Expenses $ 9,315,688 $ 9,366,049 $ 50,361 0.5% Debt Service $ 5,285,085 $ 5,264,655 $ (20,430) -0.4% Replacement Reserve Capital $ 3,266,080 $ 3,908,365 $ 642,285 19.7% Total Expenses $ 17,866,853 $ 18,539,069 $ 672,216 3.8% Table 6

Norwalk Parking Authority (NPA): The approved budget for the NPA is $6,993,480 which is a $252,628 or 3.7% increase over its prior year’s budget. The primary reason for this increase is a $116,194 increase in Personnel/Benefits for enhanced customer service for Road Assistance, a $100,000 increase Parking Programs for increasing the investment in “Norwalk Now” collaborative business marketing and the Walk Bridge project related to parking availability, access and wayfinding; a $76,460 increase in city allocated Personnel/Benefits due to contractual wage and step increases; and a $30,000 increase in Vehicle expense to replace a parking lot sweeper and purchase a snow removal bobcat. These increases are offset by a $38,000 reduction in Service Contracts, and a net decrease of $32,026 in other miscellaneous accounts.

The approved Parking Authority budget is provided below: Approved Approved Year over Year Budget Budget $ % 2017-18 2018-19 Variance Variance

Monthly & Transient Revenue $ 6,636,652 $ 6,886,902 $ 250,250 3.8% Concession & Other Revenue $ 104,200 $ 106,578 $ 2,378 2.3% Total Revenue $ 6,740,852 $ 6,993,480 $ 252,628 3.7% Operating Expenses $ 5,465,717 $ 5,813,994 $ 348,277 6.4% Debt Service $ 974,884 $ 974,602 $ (282) 0.0% Capital Reserves $ 300,251 $ 204,884 $ (95,367) -31.8% Total Expense $ 6,740,852 $ 6,993,480 $ 252,628 3.7% Table 7

Capital Projects Fund: The city prepares a five-year capital improvement plan, and annually adopts a capital budget that authorizes the expenditure of capital funds for new building construction and major renovations of streets, bridges, sidewalks and storm drainage construction. Additional projects include park improvements; technology initiatives and other xiii

infrastructure improvements. These projects are typically financed through a combination of grants and bond proceeds. The city finances new building construction over a twenty- year period, technology initiatives over a five-year period and everything else over a fifteen-year period unless the useful life warrants a shorter term. The gross Capital Budget for FY 2018-19 is $83,793,000, a decrease of $36,925,000 from the prior fiscal year. After deducting the amount that will be financed from grants and other sources outside of the general fund, $58,107,000 will be financed from the issuance of General Obligation bonds.

Significant projects in the FY 2018-19 Capital Budget include:

The Board of Education’s capital budget is $59,358,000 and represents 70.8% of the gross capital budget. The appropriations that make up this budget include Jefferson School $23,902,000; Columbus School $20,762,000; Facilities Master Plan Implementation $12,815,000; District Technology $1,000,000; and $879,000 of miscellaneous other projects detailed in the below chart.

The Water Pollution Control Authority (WPCA) capital budget is $9,100,000 and represents 10.9% of the gross capital budget. This request is comprised of a Collection System Rehabilitation $5,000,000; Pump Station Upgrade $4,000,000 and SCADA and I&C Systems $100,000. While the city finances WPCA capital projects with city general obligation bonds, the WPCA pays its own debt service and as a result, WPCA debt does not impact the city’s general operating fund.

The Public Works’ capital budget is $8,952,000 and represents 10.7% of the gross capital budget. The appropriations include Pavement Programs $5,000,000; Sidewalks $1,172,000; SAFETEALU Match $1,000,000; Building Management $665,000; Fleet $620,000; and $495,000 of miscellaneous other projects detailed in the below chart.

The Recreation and Parks’ capital budget is $1,705,000 and represents 2.0% of the gross capital budget. The largest appropriation in this budget is Testa Field Turf Replacement $542,000; Vehicles $283,000; Basketball & Tennis Courts $170,000; School & Park Playgrounds $150,000 and $560,000 of miscellaneous other projects detailed in the below chart.

Additional detail from the above listed departments and others are provided in the below FY 2018- 19 capital budget summary: Department Approved Purpose Board of Education $59,358,000 Jefferson School ($23,902,000); Columbus School ($20,762,000); Facilities Master Plan Implementation ($12,815,000); District Technology ($1,000,000); District Paving & Concrete ($225,000); Capital Repairs and Replacements ($200,000); Curriculum Materials & Textbooks $150,000); Energy Conservation Program ($110,000); District Vehicles ($100,000) and NHS Band Uniforms ($94,000) xiv

Collection System Rehabilitation ($5,000,000); Water Pollution $9,100,000 Pump Station Upgrade ($4,000,000) and SCADA Control Authority and I&C Systems ($100,000) Pavement Programs ($5,000,000); Sidewalks ($1,172,000); SAFETEALU Match ($1,000,000); Building Management ($665,000); Fleet Public Works $8,952,000 ($620,000); Stormwater Management ($250,000); Bridges ($185,000); Traffic Management ($50,000) and Tree Planting ($10,000) Testa Field Turf Replacement ($542,000); Vehicles ($283,000); Basketball & Tennis Courts ($170,000); School & Park Playgrounds ($150,000); Park Garage ($92,000); Calf Pasture Beach ($85,000); Veterans Memorial Park Recreation and Parks $1,705,000 ($83,000); West Rocks Soccer Complex ($80,000); Backstop & Fencing Improvements ($50,000); Tree Planting ($50,000); Open Space Fund ($50,000); Nathan Hale Fountain ($45,000) and Paving Sidewalks Projects ($25,000) Combined Dispatch $1,500,000 Replacement of Portable Radios ($1,500,000) Parking Facility Improvements ($717,000) and Parking Authority $1,012,000 Revenue Control/Smart Parking ($295,000) Redevelopment Wall Street Improvements ($500,000) and $750,000 Agency Affordable Housing ($250,000) Lockwood House ADA Access ($375,000); Smith Street Buildings ($100,000); L-M Mansion Code & Repairs ($85,000); L- M Mansion Roof Repair Historical Commission $725,000 ($75,000); LWPA Murals ($50,000); ADA Access Mill Hill ($30,000) and Museum Collection Archive/Cataloging ($10,000) Information $453,000 Citywide IT Projects ($453,000) Technology Oil Prover ($33,000); Health Department Health Department $75,000 Technology Upgrades ($26,000) and Health Department Building Upgrades ($16,000) Norwalk Newspaper Digitization ($20,000); Library $48,000 Professional Painting ($18,000) and Norwalk History Room Equipment ($10,000) Building Repairs Various Stations ($35,000); Fire Department $45,000 Firetruck Intercom w/Headsets ($10,000) Planning & Zonings $40,000 P&Z Office Upgrades ($40,000) Human Relations & $30,000 ADA Compliance ($30,000) Fair Rent Total $83,793,000 Table 8

H. CONCLUSION

The approved budget is a balanced plan of operations designed to provide the resources that the departments and agencies need to serve the public. It also provides us with a base from which to move forward to implement the goals and objectives of the Administration and the Common Council. The development of an acceptable plan of operations for FY 2018-19 has been a major challenge in the current economic and fiscal environment. Nevertheless, we believe that the city has met the challenge and produced a budget that meets the core needs of Norwalk’s citizens, without unduly burdening our taxpayers.

I would like to thank each department and agency head for their cooperation and input, and commend them on successfully and effectively conducting their operations in the past year. I would also like to thank the members of the budget staff for their contributions to the development of this budget. And finally, I would like to thank the Mayor, members of the Board of Estimate and Taxation, and members of the Common Council for providing me with an opportunity to participate in the progress of this great city.

Respectfully Submitted,

Robert Barron Director of Finance

xvi City Profile

DESCRIPTION OF THE CITY

In 1640 for the consideration of “eight fathoms of wampum, sixe coates, tenn hatchets, tenn hoes, tenn knifes, tenn scissors, tenn jewse-harps, tenn fathom tobackoe, three kettles of sixe hands about, and tenn looking glasses,” Roger Ludlow purchased Norwalke the Country butting on the sea.” In 1651 thirty spirited families permanently settled “Norwalke.” The settlement was located in the section known today as East Norwalk. Descendants of these indigenous settlers are still living in Norwalk and in the surrounding vicinity. Norwalk became a city in 1913, at which time it consolidated with South Norwalk and the East Norwalk Fire District.

Norwalk, a Connecticut seaport community on Long Island Sound is rich in history and personality - a combination of New England tradition and sophistication. Norwalk is in the center of the region which US News ranks 24th in the nation for overall living and 4th for healthcare. Our beaches are the best in Connecticut according to the USA Today. Our retail sector is the fourth largest in Connecticut, judged by generation of sales tax revenue. Our tourist sector is very successful due to the Norwalk’s beaches, islands, parks, historic sites, arts and cultural activities.

Economic diversity distinguishes Norwalk, especially in difficult economic times. Norwalk is home to approximately 3,463 companies providing 45,397 jobs. These companies fall into 19 major North American Industry Classification System (NAICS) codes plus government. The largest number of jobs are in the professional, scientific and technical services, retail trade, and the health care and social assistance sectors. The highest earners are in the finance and insurance and the management of companies and enterprises sectors.

The vast majority of Norwalk companies are small, agile and entrepreneurial. No single industry sector dominates the employment market or the real estate market which enables a community to be resilient in times of economic stress.

Among the most significant new developments in 2018 include the following:

- Rapid progress is being made on The SoNo Collection; a new 1.1 million square feet luxury mixed use retail shopping center located just south of Interstate 95 in South Norwalk. This new high-end shopping center will be anchored by Nordstrom’s and Bloomingdale’s and represents a prime location in the City with visibility for travelers in both directions along Interstate 95 along with great views of Norwalk Harbor. The property is being developed by Norwalk Land Development, LLC, a subsidiary of General Growth Properties and Brookfield Partners, with a grand opening scheduled for October 2019. - Belpointe Capital, LLC, has completed four sites as part of its multi-phased mixed use development on West Avenue comprised of 658 apartments with commercial space in the lower levels consisting of 22,400 square feet of restaurant space, 7,000 square feet of office space, 4,600 square feet of retail and 8,433 square feet devoted to banks. Among the new tenants are Sedona Tap House, Chase Bank, JC Salons, Colony Grill, Pinot’s Pallette and the Barcelona Wine Bar & Restaurant. The Zoning Commission also approved plans for “The Pinnacle” a new mixed use development with 330 apartments, an iPic movie theatre, 22,509 square feet restaurant, 3,602 square feet office, a 23,979 square feet fitness center and 942 spaces parking garage in October 2017. The applicant plans to start construction on this parcel prior to the end of the year. - In South Norwalk, F.D. Rich Company received approval for a new six-story mixed use Transit Oriented Development (TOD) development with 129 residential units and 3,870 square feet retail at 121-123 Water Street in the newly expanded SoNo Station Design District. Construction is expected to begin construction prior to the end of the year. Nearby on South Main Street, the Company has nearly completed construction of the SoNo Hotel with 102 extended stay hotel rooms and 106 parking garage spaces.

City of Norwalk 1 City Profile

- Also in South Norwalk, Spinnaker, the developer of the Ironworks, has submitted an application for a new 5-6 story, ±122,000 sf Transit oriented development (TOD) with 122 residential dwelling units (16 units in existing historic building and 106 units in new building), 5,000 GSF ground floor retail and 11,000 square feet office located adjacent to the South Norwalk Railroad Station. 19 Day Street, a 68 unit mixed use development located a few blocks to the east recently opened and is working on bringing a new distillery to the historic building at the rear of the site. - Grist Mill Village, a new Planned Residential development with a total of 717 units in three adjacent buildings, has started construction on two buildings at 150 and 166 Glover Avenue, located just north of the Merritt 7 Railroad Station. This development replaces several office buildings, including the former U.S. Surgical headquarters, with a new residential village providing sought-after residential units in close proximity to prime office space at Merritt 7 Corporate Park and the Danbury Line Rail station. The first building with 235 units is expected to open for occupancy in 2019. - In April 2018, the Zoning Commission approved a new Transit Oriented Development at the East Norwalk Railroad Station on the south side of the Metro North railroad tracks. The development, located at 230 East Avenue, is a 276,408 square feet mixed use development in two new buildings and includes the rehabilitation and reuse of an existing industrial building. Construction is expected to begin in early 2019. - A new Innovation Center was approved to complement the office and warehouse uses located at 15 Oakwood Avenue. The new 24,000 square foot building will include office and research and development space along with three artist live/work spaces to create an ideal live-work environment to promote new product development. - A new development by Metropolitan Realty Associates was approved at 1 Bates Court and will consist of a new building with 40 residential units in walking distance to the South Norwalk Railroad Station. - The City is also investing in its schools and cultural facilities with the Maritime Aquarium at 10 North Water St under construction on major improvements including a new theater, seal tank and interior renovations to existing Aquarium building. Side by Side School at 85 South Main St is constructing a two-story addition to its Side by Side Charter School and Ponus Ridge Middle School at 21 Hunters Lane recently received approvals for a major new addition to accommodate its new STEM K-8 program.

Offering more evidence of growth and development: - Financial consultancy firm FactSet plans to relocate its global headquarters within Norwalk from the Merritt 7 office complex to 45 Glover Avenue and will lease 173,000 square feet of the 264,500 square feet. building. - Norwalk based Spiked Seltzer is putting a twist on the brewing industry. The company produces new alcoholic sparkling seltzer flavors at their Norwalk offices. Founders Nick Shields and Dave Holmes started in a Westport garage prior to moving to Norwalk and also have brewing facility in New York. Business is booming and other companies are looking to follow Spiked Seltzer's business model. - Bridges by EPOCH recently celebrated the grand opening of its new state-of-the-art memory care assisted living facility for residents living with dementia located at 123 Richards Ave. The facility opened to residents in October 2017 and is a joint collaboration between EPOCH Senior Living, a provider of senior housing and care, and National Development, a real estate and investment firm with senior housing experience. - Hearst Connecticut Media Group signed a lease for 30,251 square feet at Merritt 7 Corporate Park in January 2017. Merritt 7 comprises six buildings and 1.4 million square feet, Class A office space and is located on 22 acres along the Norwalk River, less than one-half mile north of the Merritt Parkway. The corporate park offers on-site amenities such as shuttle service to the Merritt 7 Metro-North Railroad Station, a fitness center, conference centers, car care, two full-service cafeterias, a Starbucks

2 City of Norwalk City Profile

and a salon. Other major tenants include General Electric, FactSet Research Systems, Datto, Frontier Communications and Xerox. - CBRE Group, Inc. the world’s largest commercial real estate services company headquartered in Los Angeles announced that in the first quarter of 2018, Fairfield County posted its strongest quarter of leasing activity since 2015, with 611,000 square feet of space being leased. Much of that number was made up of FactSet Research System’s 173,164 square feet lease in Norwalk. CBRE purchased RiverPark located at 800 CT Ave. in 2015 and has been renovating and repositioning the 412,231 square feet Class A office building where Priceline, Interpublic Group and Hitachi Capital America Corp’s American headquarters are located. - Datto Inc. recently completed its expansion at 101 Merritt 7 in Norwalk, where it now occupies 131,000 square feet of space. In addition, Datto announced a new strategic alliance with TitanHQ; partnering to integrate cloud-based web security into products within the Datto Networking product line. The alliance is a clear demonstration of their continued commitment to providing additional security features and capabilities for clients.

Demonstrating sustained evidence of development, the Norwalk Planning and Zoning Office issued 1,400 permits in 2017 surpassing the 24 year average of 1,188 total permits per year. The department issued 1,532 permits in 2016, 1,501 permits in 2015 and 1,491 permits in 2014.

SUMMARY OF SERVICES

The City provides a full range of municipal services, including education, public safety, public works, health and social services, planning and development, and recreational/cultural. Provided below is a brief description of the City’s services:

General Government The General Government group of departments includes the Mayor's Office, Corporation Counsel, City Clerk, Town Clerk, Personnel and Labor Relations, Human Relations and Fair Rent, Youth Services, and Registrar of Voters. This diverse group of departments provides a myriad of services, ranging from maintaining vital statistics (births, deaths, marriages) to conducting elections. A number of the departments within the General Government group, including Corporation Counsel and Personnel and Labor Relations, serve as internal support agencies for the City's departments.

Finance The Finance Department consists of the following divisions: Office of the Director, Tax Assessment, Tax Collection, Accounting and Treasury, Management & Budgets, Information Technology and Purchasing. The Department is responsible for overseeing the financial affairs of the City. Also included in the Finance Department is the City’s comprehensive program for managing all areas of risk, including health and life insurance for active and retired employees, workers compensation, heart and hypertension, property and casualty, general liability, professional liability, and other exposures such as theft, performance and surety.

Health The Health Department vision is “Excellence with Efficiency”. The mission is to prevent disease, assure a healthy environment and promote the highest quality of life within the community. Program areas include of health promotion, preventable diseases, environmental and laboratory services, and public health emergency preparedness. Among the many services provided are a voluntary healthy menu project with area food establishments, Fit Kids, a series of physical activity and nutrition education sessions with a variety of after school programs the provision of childhood and adult immunizations, WIC, HIV education and testing, treatment of sexually transmitted diseases and follow up on tuberculosis and other communicable diseases. Environmental services include inspection of all food establishments, review and approval of private sewage disposal systems, and enforcement of the city’s housing code.

City of Norwalk 3 City Profile

Protection of Persons and Property

Police Department The City provides around-the-clock police protection to Norwalk's 89,005 residents with an authorized and funded force of 180 sworn officers and 41 civilians including those assigned to Combined Dispatch, utilizing 143 marked and unmarked police vehicles, four motorcycles and three marine vessels. The police department is accredited by both the Commission on Accreditation of Law Enforcement Agencies (CALEA) as well as the State of Connecticut Police Officers Standards and Training Council. POST- C). In addition to routine police patrol, the Department maintains specialized units in the following areas: Internal Affairs, Training and Recruitment, Planning and Research, Marine Division, Detective Bureau, Special Services (vice, gambling, narcotics), Identification & Crime Scene Unit, Emergency Services Unit as well as a Community Policing Unit, which works closely with residents within their target districts. The Community Services Unit provides a Drug Abuse Resistance Education (D.A.R.E.) program for Norwalk school children in conjunction with the Norwalk Public Schools and supervises school crossing guards. The Special Victims Unit includes specially trained Detectives working in conjunction with the Internet Crimes Against Children Task Force and maintains a School Resource officer program within the city’s high schools and middle schools in addition to investigating all crimes involving youth and special needs populations. The Department also operates a Community Services Program and Support Services, which encompass the following areas: animal control, crime prevention, traffic and safety, complaint bureau, property room and prisoner holding facility. The Police Department is also a first responder for medical emergencies.

Fire Department The City provides complete fire prevention and suppression services through its professional full-time Fire Department, which consists of 142 sworn fire personnel, supplemented by six civilian employees. The Department operates out of five fire stations strategically located throughout the community and maintains a rotating fire apparatus replacement schedule through their capital budget. In addition to fire suppression services the Department is a key resource for the Regional Hazardous Materials Response Team. The Department also collaborates with the Norwalk Police Department in Arson Investigations and with the Marine Division. The Fire Prevention Division is responsible for the enforcement of the State Life Safety and Fire Codes with a staff of eight employees. The Office of Emergency Management is a division within the Fire Department. This division is responsible for emergency preparedness planning as well as the operation and maintenance of an Emergency Operations Center for local and national emergencies. The Fire Department is also a first responder for medical emergencies.

Planning and Zoning and Code Enforcement These two City departments are responsible for planning and coordinating the physical and economic development of the City, as well as overseeing the adoption and enforcement of zoning, subdivision and building codes. The Planning and Zoning Department prepares, adopts and implements the City’s plan of development once every ten years. This department also oversees the operations of the Conservation Commission staff, which is responsible for protecting the City’s inland wetlands and water courses. Code Enforcement conducts required inspections of buildings and sites for code compliance, and issues all building and related trade permits.

Combined Dispatch This department is responsible for police and fire dispatch functions. The objective is to provide the highest quality of command, control and information services for public safety agencies.

4 City of Norwalk City Profile

Public Works This diverse department is responsible for the maintenance and repair of most of the physical facilities and infrastructure owned and operated by the City of Norwalk. The Department accomplishes street and highway maintenance; stormwater management; engineering; capital construction; solid waste collection and disposal; recycling; traffic management; wastewater collection and treatment; parking facilities and services; tree management and building management functions. Public Works is authorized 105 positions, including two Parking Enforcement officers, four Wastewater Systems personnel and 10 Fleet Services employees who are paid by the Parking Authority, Water Pollution Control Authority and Central Fleet, respectively, but are ultimately managed by Public Works to maintain the City's infrastructure, which includes 255 miles (625 lane miles) of streets, 18 bridges, 140 miles of sidewalk, 45 miles of footpath, nearly 300 miles of storm drainage, 182 miles of sanitary sewer lines, an 18 million gallons per day treatment plant, 22 sanitary sewer pump stations, three stormwater pump stations, 90 traffic signals, nearly 30,000 public trees and 3,829 municipal parking spaces including 386 on-street spaces and 3,443 off-street spaces encompassed in three parking structures and multiple surface lots.

In the late 1990s, the City purchased the land abutting the wastewater treatment plant and created the Public Works Center. This facility has enabled the City to consolidate the operations of Street Maintenance, Sanitation, Sewer Operation and Maintenance and Fleet Management. This location is also used for the storage of all winter road salt and provides a yard debris collection center for residents. The Department operates a transfer station located separately.

From 1983 through 2008, the City was party to a long-term contract with the Connecticut Resources Recovery Authority (CRRA) for operation of the transfer station and for transportation and disposal of municipal solid waste (MSW). That contract expired in December of 2008 and the City contracted with City Carting, Inc. for transfer station operation, transport and disposal of the City’s 30,000 tons of annual MSW. Under that contract, transfer station operation improved and the City saved on transportation and disposal of MSW. The City’s highly successful recycling collection and disposal service directs mixed paper, metal containers, glass, plastics #1 through #7, and corrugated cardboard to a recycling contractor who pays the City for the recyclable materials. The City implemented single-stream recycling on July 1, 2013; in its first month, curbside recycling increased by 65% and continues at a significantly improved separation rate. Leaf and yard waste are also collected and disposed by the City.

Through September 30, 2012, garbage collection was accomplished using City employees. Since October 1, 2012, garbage collection has been done by contract. This move has shifted the Worker Compensation risk (high among sanitation employees) away from the City, saved the City $1 million per year in direct costs and improved garbage collection service to residents. The City has since entered into 10-year contracts with City Carting; these contracts provide known and very competitive pricing.

In FY 2002-03 the City moved the operations of the wastewater and parking systems into enterprise funds and created the Water Pollution Control Authority and Parking Authority to oversee the use of these funds.

The City provides for building management services through an outside contractor. Under the supervision of a Buildings and Facilities Manager in the Department of Public Works, the management firm oversees the operation and maintenance of all City buildings with the exception of schools and historic structures. The scope of services encompasses more than 780,000 square feet of building space among 13 City facilities. In addition to repairs and replacement, comprehensive preventive maintenance and energy efficiency programs have been implemented.

City of Norwalk 5 City Profile

Education At Norwalk Public Schools, our mission is to create a student-focused culture that motivates, challenges and supports each individual student to his or her highest levels of achievement. Over 1,000 dedicated professionals work closely with more than 11,000 students in 19 schools.

The Norwalk Public Schools district is made up of 12 elementary schools, four middle schools, two high schools, and one alternative high-school program. Norwalk offers two magnet schools at the elementary level, Columbus Magnet School and Jefferson Science Magnet School, which was named a 2014 National Blue Ribbon School for its work in closing the achievement gap. Silvermine Elementary School is home to Mano- a-Mano, our dual language (English/Spanish) immersion program. Norwalk is also home to the Center for Global Studies, an inter-district high school magnet program housed at Brien McMahon High School, as well as Norwalk Early College Academy, the State’s first early college, P-TECH model program in partnership with IBM and the State of Connecticut.

Our district’s rich diversity is a key part of our strength. Norwalk students come from a variety of backgrounds, with more than 38% of students speaking a second language at home. The Norwalk Public School system delivers a learning experience that is rich in cultural diversity, as well as one that is reflective of the global society in which our graduates will work and live. Our vision is that all students will graduate prepared to reach their highest potential for college, career and life-long success in a globally competitive society. At Norwalk Public Schools, we believe that “The World Starts Here.”

Norwalk Public Schools provides comprehensive special education and bilingual education programs, full day Kindergarten, and expanded Pre-K opportunities. Before and after-school programs are available throughout the city for both elementary and secondary students. Students can also take advantage of a full array of interscholastic athletics and extra-curricular activities that cover a full range of interests, from computers to chess to community service. Programs like the Center for Youth Leadership, and the Norwalk High School and Brien McMahon Marching Bands, have received national recognition. As of October 1, 2017, total enrollment in Norwalk Public Schools was 11,438 students.

Recreation, Arts and Culture The City's Recreation and Parks Division maintains over 1,050 acres of public park land, including two public beaches on Long Island Sound, 238 acres of open space at Cranbury Park, 70 acres of waterfront park land at Veteran's Park and Calf Pasture Beach, Mathews Park, Heritage Park and many neighborhood parks. The Department also maintains numerous athletic fields, tennis and basketball courts, and playgrounds located throughout the community, including all school properties. The Department's Recreation Division sponsors a full complement of active and passive recreational programs for all age groups. In addition, the City owns an 18- hole golf course located at Oak Hills Park, which is leased to the Oak Hills Park Authority who manages the operations. The City also funds the Historical Commission, which operates and maintains publicly owned historical buildings, including Lockwood-Mathews Mansion, the Norwalk Museum and Mill Hill Park Museum, and, the Norwalk Public Library System, which operates two branches within the City and features a collection of over 250,000 items for public circulation. These items include CDs, DVDs, EBooks, print books and magazines, as well as downloadable music, video, magazines, and audiobooks. The Norwalk Public Library System boasts of a Norwalk History Room, teen and children’s rooms that provide exceptional programs that are tailored to the Norwalk community, and adult departments with a variety of services for small businesses, job/career seekers, and technology novices. The system also offers special collections including foreign languages, in addition to interlibrary loan service that lends to and borrows books from other libraries, and 30 online databases which can be accessed through the library’s website with a Norwalk Public Library card.

Grants The City provides grants to outside agencies that offer various services to residents. These services include poverty relief through the Emergency Shelter and Family and Children’s Agency, senior activities through the Senior Center and Elderhouse, children and high school age support programs through Children’s Connection

6 City of Norwalk City Profile and School Based Health Centers, and urban renewal and community development through the Redevelopment and Housing Site Development Agencies.

CITY OF NORWALK SUPPLEMENTAL DATA

Demographics (US Census Quickfacts, July 1, 2017) City of Norwalk (City) Population: 89,005 City per capita money income in the past 12 months (2016 dollars) $45,387

Connecticut Department of Labor (December 2017) City unemployment 3.8%

City Facts Area of City (including Norwalk Islands): 36.3 square miles (13 are water surface) City Settled: September 11, 1651 Date of City and Town Consolidation: July 1913 City Motto: “Norwalk – On the Move”

Culture and Recreation Acres of Public Park Lands: 1,050 Municipal Golf Courses (18 Holes): 1 Public Beaches: 2 Senior Centers: 1 Boat Launching Areas: 2 Library Branches: 2 Municipal Marinas: 2 Library Volumes: 250,000+ Athletic Diamonds: 41 Public Museums (8 Buildings): 3 Local Newspapers: 3

Election Information Total Total Voter Registered Checked as Turnout Norwalk Voters Voting Percentage 2017 Municipal Election 50,694 14,502 28.61% 2016 Presidential Election 49,487 38,885 78.58% 2015 Municipal Election 44,346 13,413 30.25%

City of Norwalk 7 City Profile

CITY OF NORWALK – LARGEST EMPLOYERS

The Norwalk labor force of 50,297 is 96.5% employed as of December 2017. Broad and diversified the market is not dominated by a single comparatively large company or business sector. Among Norwalk’s largest companies are the following:

Name Nature of Business Employees Western Connecticut Health Network (Norwalk Hospital) Hospital/Health Services 1,504 General Electric Company, Inc. Diversified Manufacturing 1,400 Altice USA Telecommunications and Media 1,180 Stew Leonard’s Retail Dairy Store/Grocery 900 MBI Direct Mail Marketing 800 Diageo Premium Beverage Manufacturer 700 Datto, Inc. Data Protection Services 650 Aon Hewitt Business Management Consultants 600 Pepperidge Farm, Inc. Baked Goods 450 Reed Exhibition Company Trade Show/Publisher 450 FactSet Research Research Systems 400 Act Media, Inc. In-Store Advertising 350 Frontier Communications Corporation Voice & Internet Service Provider 307 United Parcel Service, Inc. Package Delivery & Supply Chain Management 300 Priceline.com Internet Marketing 300 Vertrue Internet Marketing and Advertising 300 Information Resources Consumer Products Manufacturing 250 Norwalk Community College Education 238 Xerox Office equipment 236 Crius Energy Energy Resale 200 Combustion Engineering Engineering Services 200 Klaff’s Lighting & Plumbing Supplies 200 Octogon Marketing Branding & Marketing 200 King Industries, Inc. Chemical Manufacturing 195 Carlson Marketing Group Marketing Consultant 175 R.T. Vanderbilt Holding Co., Inc. Chemical Manufacturing, Mining 170 Financial Accounting Foundation Accounting Standards Regulation 171 ShopRite Grocery 150 Stop & Shop Grocery 150 Maritime Aquarium Educational Entertainment 133 Bridgewater Associates Global Investment Management 175 Marsh USA Inc Insurance 125 Omega Engineering Engineering Services 120 LogicSource Sourcing and Procurement Services 110 Callanen International Watches 105 In Marketing Services Marketing Consultant 100 Dooney & Bourke Leather Good Specialist 100

Source: City of Norwalk Redevelopment Authority

8 City of Norwalk Budget Overview

BUDGET PROCESS

The City’s annual budget is prepared for a July 1st through June 30th fiscal year. Below is the budget calendar with a description of the major steps in the budget preparation process under each box.

OCTOBER

Pro Forma Budget Prepared The Management and Budgets Division begins collecting information for preliminary budget development. The Division prepares a “pro forma” financial projection, which consists of two-year forecast of revenues and expenditures and the resulting tax rate with the objective of maintaining current levels of service. This projection is reviewed with the Mayor to elicit the administration’s goals and objectives and the appropriate changes are made.

NOVEMBER - JANUARY

Submission and Review of Departmental Requests

Budget packages, containing general budget assumptions and spending guidelines are distributed to departments and agencies. All responses are submitted to the Management and Budgets Division within six weeks. These requests include line item details of revenues and expenditures accompanied by departmental goals and objectives for the next fiscal year. The Management and Budget Division’s staff meet with the departments and agencies to review requests and how they fit with their goals and objectives.

FEBRUARY

Requested Budget Presentation and Board of Estimate and Taxation Review

The Finance Director submits the Departments’ proposed budgets, along with any criticisms or recommendations he may deem appropriate, to the Board of Estimate and Taxation on the second Monday in February and to the Common Council on the immediately following Tuesday. The Management and Budgets Division publishes the proposed budget and tax levy in the local newspaper five days prior to the fourth Monday in February. On the fourth Monday in February the Board of Estimate and Taxation commences budget review. On the immediately following Tuesday in February the Common Council establishes a cap on total appropriations for the next fiscal year, after which time the Board of Estimate and Taxation conducts meetings with City departments and agencies to review the Proposed Budget.

MARCH – MAY

Adoption of the Operating Budget

The Board of Estimate and Taxation completes its review of the budget and makes any necessary changes to the proposed budget. The proposed changes are forwarded to the Common Council on the first Monday in April. The Common Council has until the third Tuesday in April to amend the total cap on appropriations. The Board of Estimate and Taxation meets to adjust the budget in accordance with the Council’s cap. The tentative budget is published in the local newspaper three days before the fourth Wednesday in April. On the first Monday in May the Board of Estimate and Taxation adopts the final budget and tax rates.

City of Norwalk 9 Budget Overview

BUDGET AMENDMENT PROCESS

Once the Board of Estimate and Taxation adopts the budget, the Finance Director is empowered, by the Board, to approve transfers of up to $5,000 between line items. Transfers in excess of $5,000 require the approval of the Board of Estimate and Taxation. Additional appropriations, pursuant to the City Code, require the approval of the Board of Estimate and Taxation and the Common Council.

BUDGET ADOPTION CALENDAR

DATE ACTION

On or before the 15th day of January Finance Director receives requests from departments, agencies and taxing districts

On the 2nd Monday of February Finance Director submits Department’s Proposed Budget together with his criticisms and recommendations to the Board of Estimate & Taxation

On the immediately following Tuesday Finance Director submits Department’s Proposed Budget together with his criticisms and recommendations to the Common Council

At least five days before the 4th Monday Finance Director publishes the Proposed Budget of February local newspaper

On the immediately following Tuesday of February Common Council adopts cap on appropriations

On the 4th Monday of February Board of Estimate & Taxation meets to start budget review

On the 1st Monday of April Board of Estimate & Taxation completes review and forwards proposed budget to Council

No later than the 3rd Tuesday of April Common Council may amend cap on appropriations

Three days before the 4th Wednesday in April Board of Estimate & Taxation publishes tentative budget

On the 1st Monday of May Board of Estimate & Taxation adopts final budget and tax rates

10 City of Norwalk Budget Overview

FINANCIAL POLICIES AND PRACTICES

The City of Norwalk’s financial policies set forth the basic framework for the overall fiscal management of the City. These policies assist the decision-making process and provide the guidelines for evaluating both current activities and proposals for future programs.

Cash Management and Investment Policies

- Disbursement, collection and deposit of all funds are managed to insure maximum cash availability.

- The City strives to maximize the return on investments consistent with the primary goal of preserving capital in accordance with the State statutes and prudent investment practices.

- State statutes authorize the City to invest in the United States and any agency of the United States; any state of the United States or political subdivision, authority or agency thereof which is exempt from taxation and at the time of investment is rated within the top two rating categories of any nationally recognized rating service; and the State of Connecticut, any political subdivision, authority or agency thereof, which are rated within the top three rating categories of any nationally recognized rating service. In addition, the City is authorized to invest in demand deposits, time deposits, certificates of deposit, share accounts, term share accounts and share certificate accounts of any corporation or association receiving deposits, which has its main place of business in Connecticut.

- The City shall perform a cash flow analysis of all funds on a regular basis.

- The City’s investment policies include provisions for an investment authority, ethics and conflict of interest, authorized and suitable investments, diversification, maximum maturities, internal controls and performance standards.

Accounting, Auditing and Financial Reporting Policies

- An independent audit will be performed annually.

- The City produces annual and monthly financial reports in accordance with Generally Accepted Accounting Principles (GAAP) as outlined by the Governmental Accounting Standards Board (GASB).

Budget Reserve Policies

- The City maintains a revenue reserve to pay for expenses caused by unforeseen emergencies or for shortfalls caused by revenue declines. Effective July 6, 2015, this reserve was revised to be no less than 7.5% of total revenues as shown in the Governmental Funds Statement of Revenues, Expenditures, and Changes in Fund Balance report of the City’s annual audit and no greater than 15%.

- The City maintains a contingency expenditure account to provide for unanticipated expenditures of a nonrecurring nature, or to meet unexpected increases in service delivery costs.

- Reserves in excess of these amounts in the General Fund shall be used for one-time only expenditures.

- Adequate levels of working capital shall be maintained in all proprietary funds.

City of Norwalk 11 Budget Overview

Capital Budget/Improvement Policies

- A five-year program for infrastructure capital improvements is updated annually. The plan identifies anticipated funding sources.

- The City confines long-term borrowing primarily to capital improvements and capital projects financed through the issuance of bonds that will be financed for a period not to exceed the useful “life” of the project.

- The City will coordinate the development of the capital budget with the development of the operating budget. Future operating costs associated with new capital projects will be forecast and included in operating budget forecasts.

- The City will preserve its assets at a level adequate to protect capital investment and minimize future maintenance and replacement costs.

- The City will establish an appropriate distribution of bonded debt and cash financing in the funding of capital projects.

Debt Policies

- The City confines long-term borrowing primarily to capital improvements.

- In anticipation of bonding, the City may use short-term debt.

- The City follows a policy of full disclosure on every financial report and bond prospectus.

- The City’s bonds are issued when practical from City enterprise authorities to reduce the amount of the City’s general obligation debt.

- The City maintains an aggressive retirement of existing debt.

- The City uses general obligation debt to fund general purpose public improvements that cannot be financed from current revenues.

- The City targets debt ratios within formally established parameters

o Debt as % of FMV – maintain at less than 2% o Debt Service as % of Expenditures – 10% or less o Per Capita Debt – no more than $3,500

Operating Budget Policies

- The City attempts to maintain its present service level for all priority and essential services within existing tax rates, as adjusted for normal growth in the tax base. No new services are added without offsetting expenditure reductions or increases in tax revenues.

- The City maintains a financial and budgetary control system to ensure adherence to the budget and an awareness of the financial environment, preparing monthly reports to compare actual revenues and expenditures to budgeted amounts, analyzing operating surplus of deficit conditions, and balance sheets on all operating and major funds.

- All funds are required to be balanced. As such, total anticipated revenues must equal the sum of budgeted expenditures for each fund.

- The City, in preparing the yearly operating budget, creates a three-year projection of revenues and expenditures

12 City of Norwalk Budget Overview

Revenue Policies - The City directs efforts to maintaining a diversified and stable revenue system to shelter it from short run fluctuations in any one revenue source. - The City attempts to obtain additional major revenue sources as a way of ensuring a balanced budget. - The City follows an aggressive revenue collection policy. - The City establishes all user charges and fees at a level related to the full cost (operating, direct, indirect, capital) of providing the service. - The City reviews fees/charges annually and designs and modifies revenue systems to include provisions that automatically allow charges to grow at a rate that keeps pace with the cost of providing the service. The City considers market rates and charges levied by other public and private organizations for similar services in establishing tax rates, fees and charges.

Fund Balance Policies

- The City seeks to maintain a minimum unassigned fund balance of at least 7.5% of total revenues as shown in the Governmental Funds Statement of Revenues, Expenditures, and Changes in Fund Balance report of the City’s annual audit (GAAP Revenues) to provide the financial resources necessary for cash flow purposes, and to provide a contingency that is available in the event the City suffers a catastrophic event (major hurricane, etc.) If the unassigned fund balance falls below this 7.5% of GAAP revenues level, the City will take affirmative steps to restore it to at least 7.5% as soon as practical.

- The City intends to limit its unassigned fund balance to no more than 15% of GAAP revenues. Amounts in excess of 15% will be considered available for appropriation, in accordance with the policies outlined below. The City's overall fund balance objective is to maintain its unassigned fund balance as a percentage of GAAP revenues at the median of other Aaa-rated municipalities in the State of Connecticut.

- In concert with the City's overall financial strategies, the City will seek to first use excess fund balance when possible to finance non-recurring expenditures and to finance capital expenditures.

- The City may use fund balance for tax relief purposes, when such use is part of an overall financial strategy that seeks to balance and smooth tax levy increases over a multi-year period; and when the City faces extraordinary operating budget expenses that are projected to level off in future years when fund balance draws will no longer be available to support the budget. The City recognizes that a fund balance draw to support operations is essentially a one- time source of funding, and seeks to prudently manage the drawdown of fund balance in a fiscally responsible manner.

Pension Funding Policy

- The City’s principal objectives are to ensure that the pension funds have sufficient assets on hand to pay all benefits due; minimize the annual volatility of budgeted contributions; provide for equity among different generations of taxpayers with respect to bearing the cost of the benefits; and ensure that all statutory funding requirements are satisfied.

City of Norwalk 13 Budget Overview

- In order to achieve the objectives, the Board of Estimate and Taxation will base its contributions to the plans on Actuarially Determined Employer Contributions (ADEC) prepared annually in compliance with all applicable Actuarial Standards of Practice.

- The ADEC will be determined using the following elements: 1) The entry age normal actuarial cost method will be used to determine the normal cost and the actuarial accrued liability. 2) In order to minimize the impact of the investment volatility on the ADEC, an actuarial asset valuation method will be used that recognizes market gains or losses over a 5-year period in equal installments. 3) The plans currently have an unfunded actuarial accrued liability (UAAL). The goal of the amortization policy is to achieve 100% funding over a period of time that provides for intergenerational taxpayer equity while minimizing contribution volatility. The UAAL is being amortized over 19 years on a closed basis as of the 7/1/2017 valuation. The amortization payments will be calculated as a level percent of payroll. 4) In order that the City know the amount of the ADEC before the budget for a fiscal year has been finalized, the ADEC will be determined based on an actuarial valuation performed as of July 1st of the calendar year prior to the calendar year in which the fiscal year begins. The ADEC will include an interest adjustment to reflect the timing between the actuarial valuation date and the expected date on which the ADEC will be paid.

Accounting Policy

Reporting Entity - For financial reporting purposes the City includes financial statements for the government and its component units, boards and commissions that are controlled by or dependent on the City. Control or dependence is determined on the basis of oversight responsibility, budget adoption, taxing authority, funding and appointment of respective governing boards.

Basis of Accounting - Basis of accounting refers to when revenues and expenditures are recognized in the accounts and reported in the financial statement. The accrual basis of accounting is used for all funds except the governmental fund types, expendable trust funds and agency funds, which use the modified accrual basis of accounting. Modifications in this method from the accrual basis are as follows: o Revenues are recognized when they become both measurable and available to finance expenditures of the current period. The City considers property taxes as available if they are collected within 60 days after year-end. A one-year availability period is used for revenue recognition for all other governmental fund revenues. o Disbursements for the purchases of capital assets providing future benefits are treated as expenditures. Appropriations for capital projects are carried forward until such time as the project is completed or terminated. o Interest on general long-term debt is not accrued, but is recorded as an expenditure on its due date.

Basis of Budgeting Annual Budgets are generally prepared on an accounting basis with certain exceptions. The City’s General Fund Budget, Special Revenue Fund Budgets and Capital Projects Fund Budgets are prepared on the Modified Accrual Basis.

The budgets for City’s Risk Management and Fleet Services Internal Service Funds are prepared on an accrual basis.

14 City of Norwalk Budget Overview

The budgets for the City’s Enterprise Funds (Water Pollution Control Authority and Parking Authority) are prepared on an accrual basis, with the following exceptions: depreciation expenses are not included, and principal repayments on related debt is included.

FINANCIAL STRUCTURE

The City’s accounting system is organized and operated in separate funds in order to account for specific revenues and expenditures associated with certain activities. Each fund is a distinct self-balancing accounting entity comprised of assets, liabilities, fund equity, revenues and expenditures as appropriate.

Governmental Funds: These funds are used to finance the majority of the City’s functions. The acquisition, use, and balances of the City’s expendable financial resources and the related liabilities are accounted for through governmental funds. The City utilizes the following governmental funds:

- General Fund – Is the general operating fund of the City government. All unrestricted sources except those required to be accounted for in another fund are accounted for in this fund. From this fund are paid general operating expenditures, fixed charges, principal and interest on long-term debt, and capital improvement costs of the City, which are not paid through a special fund.

- Capital Projects Fund – Is used to account for resources used for the acquisition and construction of capital facilities, including those that are financed through special assessments. Included in the Capital Projects Fund are sewer assessments, which are levied in order to finance both the construction of new, and the improvement to existing sewer systems.

- Debt Service Fund – Is used to accumulate resources in anticipation of debt service payments and to report financial resources that are restricted, committed or assigned to expenditure for principal and interest.

- Non-Major Governmental Funds – Are used to account for the proceeds of specific revenue sources that meet the qualifications of GASB 54.

Proprietary Funds: These funds are used to account for activities similar to those found in the private sector, where the determination of net income is necessary or useful to sound financial administration. Services from such activities can be provided to other funds within the City (Internal Service Fund). The City has established an Internal Service Fund to account for and finance its uninsured risks of loss. In 2002-03 the City also established two Enterprise Funds: the Water Pollution Control Authority to handle the City’s Wastewater Treatment Operations and the Parking Authority to administer the City’s parking facilities and operations. In 2005-06 the City established a Fleet Services Fund to track fuel usage and fleet maintenance for City vehicles.

Fiduciary Funds: These funds are used to account for assets held by the City as a trustee or agent for individuals, private organizations and other governmental units. Trust and Agency funds include expendable, non-expendable, pension trust and agency funds.

Since special revenue, proprietary, and fiduciary funds are not subject to appropriation, information on these funds are not included in this document, but are included in the City’s Comprehensive Annual Financial Report (CAFR).

City of Norwalk 15 Budget Overview CITY OF NORWALK ALLOCATION OF TAX DOLLARS

Approved Median Single Family Residential Property Tax Bill in the 4th District is $6,702

BOARD OF EDUCATION ($3,606) GENERAL GOVERNMENT ($202) - 12 ELEMENTARY SCHOOLS - MAYOR'S OFFICE - 4 MIDDLE SCHOOLS - TOWN CLERK VITAL STATISTIC RECORDS - 1 VOCATIONAL HIGH SCHOOL - VOTER REGISTRATION - 2 HIGH SCHOOLS - TAX ASSESSMENT AND COLLECTION - SPECIAL EDUCATION - YOUTH SERVICES - BILINGUAL EDUCATION - ACCOUNTING & TREASURY - FULL DAY KINDERGARTEN - INFORMATION TECHNOLOGY - HUMAN RELATIONS & FAIR RENT PUBLIC WORKS/BUILDING MGMT. ($351) - LEGISLATIVE AND POLICY ANALYSIS - GARBAGE COLLECTION & DISPOSAL - SNOW REMOVAL GRANTS ($44) - STREET MAINTENANCE & PAVING - POVERTY PREVENTION - TRAFFIC AND ENGINEERING - HOMELESS SHELTER SERVICE - RECYCLING - WHEELS FIXED ROUTE BUS SERVICE - FLEET MANAGEMENT - PROGRAMS/CARE FOR SENIOR CITIZENS - MAINTENANCE OF CITY'S BUILDINGS - DRUG & ALCOHOL TREATMENT/PREVENTION PROGRAMS - REDEVELOPMENT AND URBAN RENEWAL POLICE ($430) - OTHER SOCIAL AND COMMUNITY SERVICES - 24 HOURS/DAY LAW ENFORCEMENT - DRUG INVESTIGATION AND ENFORCEMENT HEALTH ($43) - STREET AND MARINE PATROL - HOUSING CODE ENFORCEMENT - DETECTIVE BUREAU - INSPECTION OF FOOD ESTABLISHMENTS - COMMUNITY POLICING - PREVENTABLE DISEASE PROGRAM - SHARED FIRST RESPONDER STATUS - TRAVEL AND IMMUNIZATION CLINIC - EVICTION SERVICES DEBT SERVICE ($538) - SEALER OF WEIGHTS & MEASURES - RETIREMENT OF PRINCIPAL AND INTEREST ON CAPITAL IMPROVEMENT BONDS PLANNING, ZONING, CODE, DISPATCH ($95) - REGULATION OF CITY LAND USE FIRE ($359) - IMPLEMENT PLANS OF DEVELOPMENT - FIRE SUPPRESSION AND RESCUE OPERATIONS - BUILDING INSPECTION - ENFORCEMENT OF FIRE CODES - APPROVAL & ISSUANCE OF ALL REQUIRED BUILDING - HAZARDOUS MATERIAL MONITORING PERMITS - FIRE INVESTIGATION AND PREVENTION - COMBINED DISPATCH - SHARED FIRST RESPONDER STATUS - EMERGENCY MANAGEMENT CONTROL CENTER

RECREATION, ARTS & CULTURE ($166) OTHER ($868) - MAIN LIBRARY AND SOUTH NORWALK BRANCH - EMPLOYEE BENEFITS - OVER 400,000 ITEMS FOR PUBLIC CIRCULATION - PENSIONS - AUTOMATED CATALOGUING SYSTEM - ORGANIZATIONAL MEMBERSHIPS - CHILDREN'S PROGRAMS - CONTINGENCY - ADMINISTRATION OF VARIOUS RECREATIONAL PROGRAMS - MAINTENANCE AND OPERATION OF CALF PASTURE AND SHADY BEACHES - MAINTENANCE OF CITY PARKS, SCHOOL GROUNDS, LIBRARY GROUNDS AND CEMETERIES

MEDIAN ASSESSED VALUE OF A SINGLE FAMILY HOME IN THE 4TH TAXING DISTRICT = $250,435

Note: The above illustration refers to the amount of tax dollars allocated to each category. In several cases, departments generate their own revenue, which helps to offset the total tax dollars needed to finance their services. Thus, the amounts listed above do not reflect the total budget of each department. Rather they reflect the total amount of tax dollars used to finance the services of each department.

16 City of Norwalk Budget Overview

APPROPRIATIONS

2017-18 2018-19 Approved Approved Variance DEPARTMENT Budget Budget

GENERAL GOVERNMENT MAYOR 451,948 463,029 11,081 LEGISLATURE 15,550 15,550 - CORPORATION COUNSEL 1,222,296 1,301,775 79,479 CITY CLERK 382,024 395,136 13,112 TOWN CLERK 605,725 645,143 39,418 INFORMATION TECHNOLOGY 1,872,121 1,971,354 99,233 PERSONNEL & LABOR RELATIONS 605,385 634,471 29,086 HUMAN RELATIONS & FAIR RENT 345,384 385,169 39,785 YOUTH SERVICES 331,505 361,286 29,781 REGISTRAR OF VOTERS 401,988 547,143 145,155 SUBTOTAL - GENERAL GOVERNMENT 6,233,926 6,720,056 486,130

FINANCE DEPARTMENT FINANCE DIRECTOR 213,985 218,175 4,190 TAX ASSESSOR 832,860 980,964 148,104 TAX COLLECTOR 964,381 949,851 (14,530) ACCOUNTING & TREASURY 887,520 1,052,819 165,299 MANAGEMENT & BUDGETS 323,570 337,477 13,907 PURCHASING 403,129 423,818 20,689 SUBTOTAL - FINANCE $3,625,445 $3,963,104 $337,659

HEALTH & WELFARE ADMINISTRATION $307,160 $324,216 $17,056 BUILDING MAINTENANCE 117,346 115,970 (1,376) ENVIRO HEALTH & HOUSING 845,555 917,953 72,398 LABORATORY 165,666 172,730 7,064 MEDICAL & EDUCATION SERVICES 92,377 98,815 6,438 PREVENTABLE DISEASES 379,769 433,935 54,166 SEALER WEIGHTS & MEASURES 68,014 72,489 4,475 SENIOR SVCS COORD COUNCIL 120,550 120,596 46 SUBTOTAL - HEALTH & WELFARE $2,096,437 $2,256,704 $160,267

PROTECTION OF PERSONS & PROPERTY

POLICE DEPARTMENT 21,336,032 22,708,634 1,372,602 FIRE DEPARTMENT 17,391,361 18,948,120 1,556,759 PLANNING AND ZONING 1,270,578 1,241,698 (28,880) CODE ENFORCEMENT 816,081 933,768 117,687 DISPATCH & EMERGENCY MGMT. PLANNING 2,615,912 2,855,704 239,792 SUBTOTAL - PROTECTION PERSONS $43,429,964 $46,687,924 $3,257,960

City of Norwalk 17 Budget Overview

APPROPRIATIONS

2017-18 2018-19 Approved Approved Variance DEPARTMENT Budget Budget

ADMINISTRATIVE SERVICES $997,012 $1,036,333 $39,321 OPERATIONS 12,025,944 12,369,888 343,944 ENGINEERING/BLDG. MGMT. 4,330,535 4,962,854 632,319 CUSTOMER SERVICE CENTER 178,879 195,943 17,064 PUBLIC WORKS AND BUILDING MANAGEMENT $17,532,370 $18,565,018 $1,032,648

EDUCATION $184,084,348 $190,494,217 $6,409,869

RECREATION, ARTS & CULTURE

RECREATION & PARKS 4,388,536 4,538,659 150,123 LIBRARY 3,833,090 3,971,966 138,876 HISTORICAL COMMISSION 232,674 257,534 24,860 SUBTOTAL - RECREATION, ARTS $8,454,300 $8,768,159 $313,859

GRANTS

OUTSIDE AGENCIES 885,100 962,100 77,000 CITY AGENCIES 1,243,581 1,338,371 94,790 SUBTOTAL - GRANTS $2,128,681 $2,300,471 $171,790

OPERATING CHARGES DEBT SERVICE $25,948,865 $28,447,763 $2,498,898 ORGANIZATIONAL MEMBERSHIPS 100,357 105,014 4,657 EMPLOYEE BENEFITS 31,994,473 33,591,482 1,597,009 PENSIONS 13,614,000 10,994,024 (2,619,976) CONTINGENCY 3,921,810 1,169,462 (2,752,348) SUBTOTAL - OPERATING CHARGES $75,579,505 $74,307,745 ($1,271,760)

GRAND TOTAL $343,164,976 $354,063,398 $10,898,422

18 City of Norwalk Budget Overview

DESCRIPTION OF NORWALK'S TAXING DISTRICTS

The City of Norwalk is divided into several districts for taxing purposes. Four of these districts originated with the former independent municipal areas and retain a degree of autonomous government. These districts own certain properties and supply various services to households within, and in some instances, outside the district. By contrast, other taxing districts are merely taxing units designed to calculate taxes for specific services; they have no autonomous governmental powers.

The Autonomous Districts The First and Second Districts are the former independent cities of Norwalk and South Norwalk respectively; the Third District is the former East Norwalk Fire District. The districts were consolidated into the City of Norwalk under the charter of 1913. The Charter created a federation form of government, whereby each district retained certain assets. To administer the assets, each District retains a degree of self-government. The Town of Rowayton was incorporated into the City of Norwalk in 1921 and thus became the Sixth Taxing District, and it, too, retained some of its own autonomous features. The Four Districts are self-governing within the areas of their responsibilities but the City of Norwalk, as provided by the Charter, is required to levy and collect taxes for each District from the District residents.

The First District owns and operates a water department, maintains street lights and a number of small parks. The Second District owns and operates a water department, an electric plant and distribution system, maintains street lights and numerous small public land areas. The Third District owns an electric distribution system, a library building, a graveyard, a firehouse, and as with other Districts, various parcels of land. The Sixth District of Rowayton has its own library, a beach, two parks for District residents, maintains the street lights, operates a volunteer fire department and collects garbage for those residing within the District.

The Service Districts The creation of the City in 1913 included not only the City of Norwalk, South Norwalk and East Norwalk, but also the peripheral territory. As the population increased in the area, the City was obligated to provide residents with essential municipal services. To defray the cost, some taxing system had to be devised and thus, the Fourth District was created, enabling the existing Districts to maintain their distinctive identities. As the City grew and the demand of municipal services increased, an umbrella agency, the Fifth Taxing District, encompassing the entire City of Norwalk, was born. The Fourth District was relegated to those areas of Norwalk with sewers and concomitant garbage collection. This District expands periodically as sewers were extended. However, the incursion of sewers into parts of Rowayton, the Sixth District, in recent years created the need for yet another taxing arrangement in-as-much as the Fourth Taxing District would charge the sewered Sixth Taxing District for garbage collections which they already receive. As a result, the Seventh Taxing District was born.

In addition to the aforementioned Taxing Districts, there are separate tax levies for specific services. In 1970 the amended City Charter extended the jurisdiction of the Norwalk Fire District to the entire City, excluding Rowayton which still has its own fire house and volunteer fire company. Accordingly a separate mill rate is computed and applied to all other districts.

Street lights also receive special revenues. The Fourth District sewered main area, and the Fifth District outlying area each pay a special street lighting tax.

In 1981 two new districts were established. The Eighth District is that part of the Third District that is unsewered and receives no sewer service. The Ninth District is one street in the First District comprising five homes that do not receive sewer service.

In 1987 the Common Council adopted an ordinance establishing a uniform automobile tax rate.

City of Norwalk 19 Budget Overview

COMPOSITE TAX RATES FOR FISCAL YEAR 2018-19 BASED ON ESTIMATED OCTOBER 2017 GRAND LIST ROUNDED TO NEAREST X.XXX MILLS

AUTONOMOUS DISTRICTS First Second Third Fourth Fifth Sixth Tenth Downtown South East Sewered No Garbage Motor Rowayton Norwalk Norwalk Norwalk Main Area Main Area Vehicle

Fifth 22.918 22.918 22.918 22.918 22.918 22.918

Fire 2.955 2.955 2.955 2.955 2.955

Fourth - Garbage 0.732 0.732 0.732 0.732

Street Lighting 0.057 0.057

SERVICE DISTRICTS

Sixth - Rowayton 1.276

Approved FY 2018-19 26.605 26.605 26.605 26.662 25.930 24.194 30.499

Approved FY 2017-18 25.682 25.682 25.682 25.746 25.024 23.312 29.340

Percent Increase/(Decrease) 3.59% 3.59% 3.59% 3.56% 3.62% 3.78% 3.95%

20 City of Norwalk Budget Overview

THE APPROVED 2018-19 TAX RATES COMPARED WITH THE APPROVED 2016-17 AND 2017-18 TAX RATES

APPROVED APPROVED APPROVED 2016-17 2017-18 2018-19 FIFTH TAXING DISTRICT TOTAL APPROPRIATIONS 281,505,831 287,512,912 297,404,819 LESS ESTIMATED REVENUE 40,181,860 38,758,647 38,037,367 SUBTOTAL 241,323,971 248,754,266 259,367,452 ADJUSTMENT FOR TAX RELIEF PROGRAMS 3,194,758 3,237,291 3,248,956 RESERVE FOR UNCOLLECTED TAXES 3,610,764 2,863,729 3,831,674 AMOUNT TO BE RAISED BY TAX LEVY 248,129,492 254,855,286 266,448,082 ESTIMATED NET GRAND LIST 11,471,040,535 11,579,372,564 11,626,008,346 TAX RATE-MILLS 21.631 22.009 22.918

FIRE TAXING DISTRICT TOTAL APPROPRIATIONS 32,433,669 31,184,218 31,209,922 LESS ESTIMATED REVENUE 1,769,115 1,709,567 1,679,388 SUBTOTAL 30,664,554 29,474,652 29,530,534 ADJUSTMENT FOR TAX RELIEF PROGRAMS 368,084 351,123 340,948 RESERVE FOR UNCOLLECTED TAXES 458,253 338,952 435,836 AMOUNT TO BE RAISED BY TAX LEVY 31,490,891 30,164,726 30,307,318 ESTIMATED NET GRAND LIST 10,142,958,799 10,222,696,698 10,254,683,422 TAX RATE-MILLS 3.105 2.951 2.955

FOURTH TAXING DISTRICT-GARBAGE COLLECTION TOTAL APPROPRIATIONS 4,285,059 4,406,181 4,473,569 LESS ESTIMATED REVENUE 88,456 85,478 83,969 SUBTOTAL 4,196,603 4,320,702 4,389,600 ADJUSTMENT FOR TAX RELIEF PROGRAMS 48,630 49,612 48,871 RESERVE FOR UNCOLLECTED TAXES 62,689 49,666 64,759 AMOUNT TO BE RAISED BY TAX LEVY 4,307,922 4,419,980 4,503,230 ESTIMATED NET GRAND LIST 6,079,962,468 6,121,582,655 6,155,577,000 TAX RATE-MILLS 0.709 0.722 0.732

FOURTH TAXING DISTRICT-SEWAGE SERVICE TOTAL APPROPRIATIONS - - - LESS ESTIMATED REVENUE - - - SUBTOTAL - - - ADJUSTMENT FOR TAX RELIEF PROGRAMS - - - RESERVE FOR UNCOLLECTED TAXES - - - AMOUNT TO BE RAISED BY TAX LEVY - - - ESTIMATED NET GRAND LIST 8,627,356,376 8,698,369,463 8,732,363,808 TAX RATE-MILLS - -

City of Norwalk 21 Budget Overview

THE APPROVED 2018-19 TAX RATES COMPARED WITH THE APPROVED 2016-17 AND 2017-18 TAX RATES

APPROVED APPROVED APPROVED 2016-17 2017-18 2018-19 STREET LIGHTING DISTRICT TOTAL APPROPRIATIONS 475,762 525,277 472,749 LESS ESTIMATED REVENUE 88,456 85,478 83,969 SUBTOTAL 387,306 439,799 388,780 ADJUSTMENT FOR TAX RELIEF PROGRAMS 5,399 5,914 5,164 RESERVE FOR UNCOLLECTED TAXES 5,799 5,065 5,748 AMOUNT TO BE RAISED BY TAX LEVY 398,505 450,778 399,692 ESTIMATED NET GRAND LIST 7,006,193,064 7,048,236,314 7,003,582,030 TAX RATE-MILLS 0.057 0.064 0.057

SIXTH TAXING DISTRICT TOTAL APPROPRIATIONS 2,102,466 1,767,694 1,750,000 LESS ESTIMATED REVENUE 361,710 - - SUBTOTAL 1,740,756 1,767,694 1,750,000 ADJUSTMENT FOR TAX RELIEF PROGRAMS - - - RESERVE FOR UNCOLLECTED TAXES - - - AMOUNT TO BE RAISED BY TAX LEVY 1,740,756 1,767,694 1,750,000 ESTIMATED NET GRAND LIST 1,328,081,736 1,356,675,866 1,371,324,924 TAX RATE - MILLS 1.311 1.303 1.276

UNIFORM MOTOR VEHICLE TAXING DISTRICT TOTAL APPROPRIATIONS 18,623,820 19,536,388 20,502,339 LESS SUPPLEMENTAL AUTOS 2,100,000 2,100,000 2,100,000 SUBTOTAL 16,523,820 17,436,388 18,402,339 RESERVE FOR UNCOLLECTED TAXES 1,301,229 1,373,092 1,449,159 AMOUNT TO BE RAISED BY TAX LEVY 17,825,049 18,809,480 19,851,499 ESTIMATED NET GRAND LIST 616,627,075 641,084,714 650,884,808 TAX RATE - MILLS 28.907 29.340 30.499

22 City of Norwalk Financial Summaries & Statistics 2018-19 General Fund Revenue Sources and Expenditures Categories

$354,063,398 Revenue Sources

All Other Sources, $37,884,694 ; 10.7%

Local Taxes, All Other Sources: $316,178,704 ; 89.3% Interest & Penalties $ 1,836,801 Intergovernmental $16,969,715 Investment Income $ 1,000,000 Service Charges $12,006,855 Miscellaneous $ 3,121,323 Total $ 37,884,694

Note: $354,063,398 In addition to the $190,494,217 for direct education expenditures, Expenditure Categories the total city budget also includes approximately $25.6 million in Education-Public, additional expenditures $190,494,217 ; 53.8% attributable to the Board of Education such as debt service, etc. Taking these adjustments into consideration, education expenditures represents 61.0% of the total budget.

General Government $6,233,926 ; 1.9%

Finance Department, $3,963,104 ; 1.1%

Other Operating Health & Welfare, Expenses, $2,256,704 ; 0.6% $74,307,745 ; 21.0%

Grants, $2,300,471 ; Protection of Persons & 0.7% Property, $46,687,924 ; 13.2% Public Works & Recreation, Arts & Culture , Building Mgmt., $8,768,159 ;2.5% $18,565,018 ; 5.2%

City of Norwalk 23 Financial Summaries & Statistics

Below is a summary of revenues and expenditures for the 2018-19 approved operating budget. This budget represents a 3.2% increase over FY 2017-18.

SUMMARY OF OPERATING BUDGET REVENUES

Actual % Approved % Approved % Year over Year 2016-17 Total 2017-18 Total 2018-19 Total $ %

Local Taxes 299,774,420 89.4% 304,525,806 88.7% 316,178,704 89.3% 11,652,898 3.8% All Other Sources 35,600,240 10.6% 38,639,170 11.3% 37,884,694 10.7% (754,476) -2.0% TOTAL REVENUE $ 335,374,660 100.0% $ 343,164,976 100.0% $ 354,063,398 100.0% $ 10,898,422 3.2%

All Other Sources: Intergovernmental 18,701,743 5.6% 19,241,740 5.6% 16,969,715 4.8% (2,272,025) -11.8% Departmental Receipts 12,481,341 3.7% 13,623,862 4.0% 12,006,855 3.4% (1,617,007) -11.9% Miscellaneous 2,607,356 0.8% 2,967,141 0.9% 3,121,323 0.9% 154,182 5.2% Transfer from Fund Balance - 0.0% - 0.0% 2,950,000 0.8% 2,950,000 0.0% Interest & Penalties 1,643,728 0.5% 1,806,427 0.5% 1,836,801 0.5% 30,374 1.7% Investment Income 166,072 0.0% 1,000,000 0.3% 1,000,000 0.3% - 0.0% Total All Other Sources $ 35,600,240 10.6% $ 38,639,170 11.3% $ 37,884,694 10.7% $ (754,476) -2.0%

SUMMARY OF OPERATING BUDGET EXPENDITURES

Actual % Approved % Approved % Year over Year 2016-17 Total 2017-18 Total 2018-19 Total $ %

Education-Public 175,039,865 52.9% 184,084,348 53.6% 190,494,217 53.8% 6,409,869 3.5% All Other Categories 155,856,985 47.1% 159,080,628 46.4% 163,569,181 46.2% 4,488,553 2.8% TOTAL EXPENDITURES $ 330,896,850 100.0% $ 343,164,976 100.0% $ 354,063,398 100.0% $ 10,898,422 3.2%

All Other Categories: Protection of Persons & Prop. 42,693,572 12.9% 43,429,964 12.7% 46,687,924 13.2% 3,257,960 7.5% Employee Benefits 36,586,059 11.1% 32,094,830 9.4% 33,696,496 9.5% 1,601,666 5.0% Debt 26,441,276 8.0% 25,948,865 7.6% 28,447,763 8.0% 2,498,898 9.6% Public Works & Bldg Mgmt. 16,389,087 5.0% 17,532,370 5.1% 18,565,018 5.2% 1,032,648 5.9% Other Operating Expenses 12,163,746 3.7% 17,535,810 5.1% 12,163,486 3.4% (5,372,324) -30.6% Recreation, Arts & Culture 8,175,513 2.5% 8,454,300 2.5% 8,768,159 2.5% 313,859 3.7% General Government 5,710,761 1.7% 6,233,926 1.8% 6,720,056 1.9% 486,130 7.8% Finance Department 3,384,669 1.0% 3,625,445 1.1% 3,963,104 1.1% 337,659 9.3% Grants 2,166,079 0.7% 2,128,681 0.6% 2,300,471 0.6% 171,790 8.1% Health & Welfare 2,146,223 0.6% 2,096,437 0.6% 2,256,704 0.6% 160,267 7.6% Total All Other Categories $ 155,856,985 47.1% $ 159,080,628 46.4% $ 163,569,181 46.2% $ 4,488,553 2.8%

24 City of Norwalk Financial Summaries & Statistics

This chart represents a history of Board of Education and City expenditures since FY 2009-10. For fiscal year 2009-10, total City expenditures were $127,471,316 and the total for the Board of Education was $151,183,303. The 2018-19 approved City expenditures are $163,569,181 a 28.3% increase from FY 2009-10, while the Board of Education approved budget represents a 26.0% over the same period to $190,494,217.

Board of Education and City Expenditure Trend

$250

$200

$150

BUDGETS FY $100 2007-08 ACT 2008-09 ACT 2009-10 ACT 2010-11 ACT 2011-12 ACT

EXPENDITURE EXPENDITURE TOTALS (Millions) $50 2012-13 ACT 2013-14 ACT 2014-15 ACT 2015-16 ACT 2016-17 ACT $0 2017-18 BUD 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 ACT ACT ACT ACT ACT ACT ACT ACT BUD BUD 2018-19 BUD FISCAL YEAR

BOE CITY ACT-ACTUAL BUD-BUDGET

City of Norwalk 25 Financial Summaries & Statistics

SUMMARY OF REVENUES, EXPENDITURES & CHANGES IN GENERAL FUND BALANCE FISCAL YEARS 2015-16 TO 2018-19

Audited Audited Approved Approved Actual Actual Budget Budget 2015-16 2016-17 2017-18 2018-19 TOTAL FUND BALANCE - BEGINNING, GAAP basis $ 44,787,629 $ 51,093,601 $ 55,599,775 $ 55,599,775

Revenues TAXES, INTEREST AND LIEN FEES $ 298,453,609 $ 301,418,148 $ 306,332,233 $ 318,015,505 INTERGOVT REVENUES $ 16,939,705 $ 18,701,743 $ 19,241,740 $ 16,969,715 DEPT. FEES & CHGS $ 14,098,930 $ 15,088,697 $ 16,591,003 $ 15,128,178 INVESTMENT INCOME $ 1,845,255 $ 166,072 $ 1,000,000 $ 1,000,000 Total Revenues, budget basis $ 331,337,499 $ 335,374,660 $ 343,164,976 $ 351,113,398 GASB 54 - OTHER FUNDS REVENUE $ 509,838 $ 493,457 $ 493,457 $ 493,457 SPECIAL EDUCATION - EXCESS COST REVENUE $ 4,102,026 $ 4,729,867 $ 4,729,867 $ 4,729,867 REVENUES FROM OTHER FUNDS $ (528,352) $ (815,235) $ (815,235) $ (815,235) STATE ON BEHALF/WIC PAYMENTS $ 21,176,086 $ 35,741,701 $ 37,241,701 $ 38,741,701 Total Revenues, GAAP basis $ 356,597,097 $ 375,524,450 $ 384,814,766 $ 394,263,188

Expenditures GENERAL GOVERNMENT $ 9,014,654 $ 9,095,430 $ 9,859,371 $ 10,683,160 EDUCATION: PUBLIC SCHOOLS $ 171,747,699 $ 175,039,865 $ 184,084,348 $ 190,494,217 PUBLIC SAFETY $ 45,338,708 $ 42,693,572 $ 43,429,964 $ 46,687,924 HEALTH AND WELFARE $ 2,103,556 $ 2,146,223 $ 2,096,437 $ 2,256,704 PUBLIC WORKS $ 17,793,845 $ 16,389,087 $ 17,532,370 $ 18,565,018 COMMUNITY GRANTS $ 2,247,917 $ 2,166,079 $ 2,128,681 $ 2,300,471 RECREATION, ARTS & CULTURE $ 8,324,662 $ 8,175,513 $ 8,454,300 $ 8,768,159 OPERATING CHARGES $ 69,148,661 $ 75,191,081 $ 75,579,505 $ 74,307,745 Total Expenditures, budgetary basis $ 325,719,702 $ 330,896,850 $ 343,164,976 $ 354,063,398 GASB 54 - OTHER FUNDS EXPENSE $ 440,577 $ 465,093 $ 493,457 $ 493,457 SPECIAL EDUCATION - EXCESS COST REVENUE $ 4,102,026 $ 4,729,867 $ 4,729,867 $ 4,729,867 REVENUES FROM OTHER FUNDS $ (528,352) $ (815,235) $ (815,235) $ (815,235) STATE ON BEHALF PAYMENTS $ 21,176,086 $ 35,741,701 $ 37,241,701 $ 38,741,701 ADD PRIOR YEAR ENCUMBRANCE $ 188,553 $ - $ - $ - SUBTRACT CURRENT YEAR ENCUMBRANCE $ (56,124) $ - $ - $ - Total Expenditures, GAAP basis $ 351,042,468 $ 371,018,276 $ 384,814,766 $ 397,213,188

Revenues - Expenditures, budget basis $ 5,617,797 $ 4,477,810 $ - $ (2,950,000) REVENUES - EXPENDITURES, GAAP basis $ 5,554,629 $ 4,506,174 $ - $ (2,950,000)

OTHER FINANCING SOURCES, NET $ 751,343 $ -

TOTAL FUND BALANCE - ENDING, GAAP basis $ 51,093,601 $ 55,599,775 $ 55,599,775 $ 52,649,775 % of GAAP Revenues 14.3% 14.8% 14.4% 13.4%

Nonspendable Fund Balance $ (9,586) $ (102,576) $ (102,576) $ (102,576) Restricted Fund Balance $ - $ - $ - Committed Fund Balance $ (3,100,000) $ (1,326,011) $ (1,326,011) $ (2,950,000) Assigned Fund Balance $ (621,275) $ (2,922,441) $ (2,922,441) $ (2,922,441)

UNASSIGNED FUND BALANCE, GAAP basis $ 47,362,740 $ 51,248,747 $ 51,248,747 $ 46,674,758 % of GAAP Revenues 13.3% 13.6% 13.3% 11.8%

Notes 1) The FY 2017-18 approved budget does not include the use of fund balance; however, in FY 2018-19 there is a $2,950,000 approved use of fund balance 2) FY 2018-19 assigned fund balance is estimated

26 City of Norwalk Financial Summaries & Statistics

FUND BALANCE SUMMARY - APPROPRIATED FUNDS FISCAL YEAR 2018-19

General Enterprise Fleet Services Fund Funds Funds Total

Beginning Fund Balance $ 55,599,775 $ 102,664,418 $ (2) $ 158,264,191

REVENUES

Property Taxes, Interest & Lien Fees $ 318,015,505 $ 318,015,505 Intergovernmental 16,969,715 157,831 17,127,546 Departmental Fees & Charges 15,128,178 15,128,178 Investment Income 1,000,000 118,000 1,118,000 Charges for Services - 24,406,718 24,406,718 City and Member's Contributions - - 2,399,242 2,399,242 TOTAL REVENUE $ 351,113,398 $ 24,682,549 $ 2,399,242 $ 378,195,189

EXPENDITURES

General Government $10,683,160 $10,683,160 Health and Welfare 2,256,704 2,256,704 Protection of Persons & Property 46,687,924 46,687,924 Public Works 18,565,018 18,565,018 Education: Public Schools 190,494,217 190,494,217 Recreation, Arts & Cultural 8,768,159 8,768,159 Community Grants 2,300,471 2,300,471 Debt Service 28,447,763 6,239,257 34,687,020 Employee Benefits 33,696,496 338,092 34,034,588 Other Operating Expenditures 1,169,462 1,169,462 Pension Contributions 10,994,024 10,994,024 Administration & Operations - 18,955,200 18,955,200 Program Expenses - - 2,399,242 2,399,242 TOTAL EXPENDITURES $354,063,398 $25,532,549 $2,399,242 $381,995,189

Revenues - Expenditures $ (2,950,000) $ (850,000) $ - $ (3,800,000)

Ending Fund Balance $ 52,649,775 $ 101,814,418 $ (2) $ 154,464,191

Nonspendable Fund Balance $ (102,576) $ (102,576) Committed Fund Balance $ (1,326,011) $ (1,326,011) Assigned Fund Balance $ (2,922,441) $ (2,922,441)

Unassigned Fund Balance $ 48,298,747 $ 101,814,418 $ (2) $ 150,113,163

Note: This schedule only shows funds included in the budget book for which the City makes projections. As a result, the Capital Fund is not included. City of Norwalk 27 Financial Summaries & Statistics

BUDGETED FULL-TIME PERSONNEL TEN-YEAR GROWTH HISTORY

YOY 10-YEAR 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 CHANGE CHANGE General Government 48 45 45 47 47 47 47 48 50 52 52 - 4 Finance 35 34 34 34 35 35 34 34 36 35 35 - - Health & Welfare 21 16 16 16 16 16 16 16 16 16 16 - (5) Police (Civilian) 17 16 16 16 16 16 16 16 16 16 16 - (1) Fire (Civilian) 5 5 5 5 4 4 5 5 6 6 6 - 1 Other Protection 45 43 43 43 43 43 43 43 43 44 45 1 - Public Works/Bldg. Mgmt. 107 100 100 100 88 88 87 88 88 89 89 - (18) Recreation, Arts & Culture 55 51 51 51 49 50 49 50 50 50 50 - (5) Subtotal City (Civilian) 333 310 310 312 298 299 297 300 305 308 309 1 (24)

Police (Sworn) 182 182 182 181 181 181 181 181 181 180 180 - (2) Fire (Sworn) 141 140 141 141 141 143 142 142 141 141 142 1 1 Subtotal City (Sworn) 323 322 323 322 322 324 323 323 322 321 322 1 (1)

City Total 656 632 633 634 620 623 620 623 627 629 631 2 (25) Not Education Total * 1,343 1,331 1,329 1,310 1,236 1,259 1,289 1,255 1,166 1,209 1,257 48 relevant General Fund Total 1,999 1,963 1,962 1,944 1,856 1,882 1,909 1,878 1,793 1,838 1,888 50 (111)

Fleet Services Fund 11 9 9 9 9 9 10 10 10 10 10 - (1) Parking Authority 4 2 2 2 2 2 2 2 2 2 2 - (2) WPCA 3 3 3 3 3 4 4 4 4 3 3 - - Subtotal Other Funds 18 14 14 14 14 15 16 16 16 15 15 - (3)

GRAND TOTAL 2,017 1,977 1,976 1,958 1,870 1,897 1,925 1,894 1,809 1,853 1,903 50 (114)

* The Board of Education has redefined their head count for the purposes of this schedule to only include full-time positions that are funded in its general fund budget. The 2016-17, 2017-18 and 2018-19 reflect the redefined methodology.

For fiscal year 2018-19 total approved full-time general fund and other fund positions have increased by two from fiscal year 2017-18. Over the ten-year period covered in the chart below the number of Board of Education positions have decreased by 74 or -5.6%, while City sworn personnel has remained unchanged and City civilian personnel has decreased by one or -0.3%.

The chart below shows a 10-year history of growth to the city budgeted full-time employees since 2008-09 along with a 2-year growth its Board of Education due to a methodology change.

100

20 09 09 BudgetedPositions - 10 *

(10)

(20)

(30) Change from2008

(40)

(50)

City Civilian City Sworn Board of Education Other Funds Total

28 City of Norwalk Financial Summaries & Statistics

PERSONNEL BY DEPARTMENT

DEPARTMENT 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19

Mayor's Office 2 3 3 3 3 3 3 4 4 4 Legal 9 9 9 9 9 9 9 9 10 10 City Clerk 5 5 5 5 5 5 5 5 5 5 Town Clerk 7 7 7 7 7 7 7 7 7 7 Information Technology 8 8 9 9 9 9 9 9 10 10 Personnel & Labor Relations 6 6 6 6 6 6 6 6 6 6 Human Relations & Fair Rent 3 3 3 3 3 3 4 4 4 4 Youth Services 2 1 2 2 2 2 2 3 3 3 Registrar of Voters 3 3 3 3 3 3 3 3 3 3 Finance Director 1 1 1 1 1 1 1 1 1 1 Tax Assessor 10 10 10 11 11 10 10 10 10 10 Tax Collector 8 8 8 8 8 8 8 8 8 8 Accounting & Treasury 8 8 8 8 8 8 8 9 9 9 Management & Budgets 4 4 4 4 4 4 4 4 3 3 Purchasing 3 3 3 3 3 3 3 4 4 4 Health & Welfare 16 16 16 16 16 16 16 16 16 16 Police 198 198 197 197 196 196 196 196 196 196 Fire 145 146 146 145 147 147 147 147 147 148 Planning & Zoning 11 11 11 11 11 11 11 11 11 12 Code Enforcement 8 8 8 8 8 8 8 8 8 8 Combined Dispatch 24 24 24 24 25 25 25 25 25 25 Public Works 100 100 100 88 88 87 88 88 89 89 Parks & Recreation 22 22 22 22 23 22 23 23 23 23 Library 28 28 28 27 27 27 27 27 27 27 Historical Commission 1 1 1 ------

GRAND TOTAL 632 633 634 620 623 620 623 627 629 631

City of Norwalk 29 Financial Summaries & Statistics

Ten-Year Personnel History 640

634 635 633 632 631 630 629 627

625 623 623 620 620 620

615 Full TimeEmployees

610

605

600 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 18-19 Fiscal Year

City personnel belong to one of eight bargaining groups. Police and Fire unions account for most of the employees, as well as most of the salaries for 2018-19.

CITY PERSONNEL BY BARGAINING GROUP - FISCAL YEAR 2018-19

BARGAINING NUMBER OF % OF TOTAL % OF GROUP POSITIONS TOTAL WAGES TOTAL

POLICE 181 28.7% 15,701,201 29.5%

LOCAL 2405 107 17.0% 7,389,463 13.9%

FIRE 142 22.5% 12,338,665 23.2%

NMEA 121 19.2% 8,789,377 16.5%

NASA 57 9.0% 6,686,111 12.6%

ORDINANCE/NON AFFILIATED 19 3.0% 1,996,641 3.7%

ELECTED 4 0.6% 356,825 0.7%

TOTAL 631 100% $ 53,258,283 100%

30 City of Norwalk

Financial Summaries & Statistics

HISTORICAL ANALYSIS OF GRAND LIST, TAX LEVIES & COLLECTIONS FY 2008-09 TO FY 2018-19

Fiscal Grand List Grand List Grand List 4th District Adjusted Amount of Levy Collection Year Year Assessed Value % Change Mill Rate Levy Collected Rate

2008-2009 2007 10,672,872,432 - 22.55 236,583,751 232,474,059 98.26%

2009-2010 2008 12,656,343,495 18.6% 19.84 245,698,355 242,491,414 98.69%

2010-2011 2009 12,668,270,823 0.1% 20.58 256,900,612 253,070,482 98.51%

2011-2012 2010 12,786,879,070 0.9% 20.64 261,927,248 258,619,667 98.74%

2012-2013 2011 12,808,981,218 0.2% 21.38 270,616,024 266,442,259 98.46%

2013-2014 2012 12,805,517,547 0.0% 22.19 281,643,493 277,778,490 98.63%

2014-2015 2013 11,823,577,590 -7.7% 25.10 294,159,210 290,306,222 98.69%

2015-2016 2014 11,904,661,061 0.7% 25.43 297,607,889 294,363,210 98.91%

2016-2017 2015 12,087,667,610 1.5% 25.50 307,313,733 303,329,078 98.70%

2017-2018 2016 12,220,457,278 1.1% 25.75 98.50%

2018-2019 2017 12,276,893,154 0.5% 26.67 98.20%

TAX COLLECTION RATES FY 2008-09 TO FY 2018-19 100.00%

99.50%

99.00%

98.50%

98.00%

97.50%

97.00%

96.50%

PERCENT COLLECTED 96.00%

95.50%

95.00% 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 FISCAL YEAR END

Fiscal Year End 2018 and 2019 show budgeted rates at 98.50% and 98.20%, respectively

City of Norwalk 31

CITY OF NORWALK

ANNUAL BUDGET

32 City of Norwalk General Fund Revenue

Fiscal Year 2018-19 General Fund Revenues

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-18 2018-19 Change Local Taxes 296,704,428 299,774,420 304,525,806 316,178,704 11,652,898 Interest & Penalties 1,749,181 1,643,728 1,806,427 1,836,801 30,374 Intergovernmental Revenues 16,939,705 18,701,743 19,241,740 16,969,715 (2,272,025) License & Fees 8,463,924 9,693,845 9,834,968 8,236,861 (1,598,107) Service Charges 3,166,487 2,992,734 3,788,894 3,769,994 (18,900) Investment Income 1,845,255 166,072 1,000,000 1,000,000 - Miscellaneous 2,468,519 2,402,118 2,967,141 3,121,323 154,182 Transfer from Fund Balance - - - 2,950,000 2,950,000 GENERAL FUND REVENUE $ 331,337,499 $ 335,374,660 $ 343,164,976 $ 354,063,398 $ 10,898,422

General Fund Revenue by Source

Interest & Penalties 0.5% Intergovernmental Revenues 4.8%

License & Fees 2.3%

Service Charges 1.1% Investment Income 0.3%

Local Taxes Miscellaneous 89.3% 0.9%

Transfer from Fund Balance 0.8%

City of Norwalk 33 General Fund Revenue

LOCAL TAXES

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-18 2018-19 Change Ad Valorem Taxes 308,700,250 321,509,821 12,809,571 Less: Reserve for Uncollected (4,630,504) (5,787,177) (1,156,673) Taxes & Relief Programs (3,643,940) (3,643,940) - Subtotal: Current Taxes 300,425,806 312,078,704 11,652,898 Prior Years' Tax Collections 2,000,000 2,000,000 - New Auto Registrations 2,100,000 2,100,000 - NET LOCAL TAX REVENUE $ 296,704,428 $ 299,774,420 $ 304,525,806 $ 316,178,704 $ 11,652,898

The principal source of revenue for the City of Norwalk is the local property tax. Local taxes, which in FY 2018-19, provide 89.3% of the city’s revenue and are levied annually to cover the operating expenses of the city government. There are four main factors that determine the amount of local taxes that need to be raised each fiscal year.

Gross Expenditures – The size of the city’s operating budget is the primary determinant of the amount of money that must be raised through taxes each year. Since the city is required to operate with a balanced budget, when all other factors are equal, the greater the size of the operating budget, the more money that must be raised through taxation.

Other Revenue Sources – The City of Norwalk also receives non-tax revenue that helps to offset the amount of money that needs to be raised through local taxation. This revenue consists of interest and penalties, intergovernmental revenues, licenses and permits, service charges and investment income as well as other miscellaneous revenue. These other revenue sources are detailed in the following pages.

Grand List – The Grand List is the assessed value of all automobile, real and personal property. The Grand List provided by the Tax Assessor’s office for the FY 2018-19 is $12,276,893,154 and represents a 0.5% increase over the FY 2017-18.

Tax Collection Rate – For several years Norwalk has had one of the highest tax collection rates of the 10 largest municipalities in the state. The FY 2018-19 approved budget assumes a collection rate of 98.2%.

Local Tax Revenue

$320 316.2

$315

$310 304.5 $305

299.8 Millions $300 296.7 $295

$290

$285 2015-16 2016-17 2017-18 2018-19

34 City of Norwalk General Fund Revenue

INTEREST AND PENALTIES

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-18 2018-19 Change Interest 1,721,049 1,611,646 1,721,049 1,721,049 - Penalties 28,132 32,082 85,378 115,752 30,374 TOTAL INTEREST & PENALTIES $ 1,749,181 $ 1,643,728 $ 1,806,427 $ 1,836,801 $ 30,374

Interest and Penalties are assessments on delinquent taxes and constitute 0.5% of city revenues. Interest charges are set at the rate of 18% per annum and are mandated by state legislation. Penalty fees for late payment are also mandated by state legislation. Penalty charges include all lien fees, warrant fees, legal court fees and returned check fees.

Interest & Penalties – The purpose of charging interest and penalties is to place a financial incentive on taxpayers to make timely payments to allow the city to collect the revenue it needs to provide services to its citizens. In FY 2004-05, the city began charging a motor vehicle clearance fee in order to recover the cost imposed upon the city by the State of Connecticut for participation in the tax collection enforcement mechanism of denying motor vehicle registrations to taxpayers who have been reported as owing delinquent vehicle taxes to the city. In FY 2018-19 this fee is expected to bring in $71,400 in revenues.

Total Interest & Penalties 1,836.8 $2,000 1,749.2 1,806.4 1,643.7 $1,500

$1,000 Thousands $500

$- 2015-16 2016-17 2017-18 2018-19

City of Norwalk 35 General Fund Revenue

INTERGOVERNMENTAL REVENUES

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-18 2018-19 Change Education 10,427,576 10,124,108 10,095,656 10,095,656 - Public Works 891,306 894,294 894,294 898,333 4,039 Payment in lieu of Taxes (PILOT) 3,428,033 2,130,596 996,841 1,750,310 753,469 Other 2,192,790 5,552,745 7,254,949 4,225,416 (3,029,533) TOTAL INTERGOVERNMENTAL $ 16,939,705 $ 18,701,743 $ 19,241,740 $ 16,969,715 $ (2,272,025)

Intergovernmental revenues help to reduce the amount of money that must be raised by local taxes, and they constitute 4.8% of city revenues in the approved budget. Total receipts are expected to decrease by $2,272,025 or -11.8% on a budget basis due primarily to the elimination of the Municipal Revenue Sharing grant whose loss was only partially offset by the additions of the Municipal Stabilization and Municipal Projects grants.

Education – Education revenues, which comprise the bulk of intergovernmental revenues, are budgeted at the same amount as in FY 2017-18.

Public Works – The Department of Public Works State Highway grant revenue is relatively unchanged from the FY 2017-18’s budgeted amount.

Payment in Lieu of Taxes (PILOTs) – These payments represent a partial reimbursement for lost local property tax revenues due to state provided tax exemptions, specifically: state owned property, universities and hospitals, a state mandated program for tax relief for the elderly and veterans. The approved amount reflects the State of Connecticut’s most recent published amount for the Norwalk.

Other – The City of Norwalk receives other types of revenues that help fund the operation of many programs and projects throughout the city. The approved budget reflects the anticipated receipts from these revenue sources. The net decrease of $3,029,533 is due to the losses of $4,896,511 Municipal Revenue Sharing grant; $232,016 Mashantucket Pequot Fund grant; and a $16,892 decrease in other miscellaneous grants, offset by the restoration of the Municipal Stabilization grant in the amount of $1,712,971 and the Municipal Projects grant in the amount of $402,915.

36 City of Norwalk General Fund Revenue

Total Intergovernmental Revenues 19.5 19.2 19.0 18.7 18.5 18.0 17.0 17.5

Millions 16.9 17.0 16.5 16.0 15.5 2015-16 2016-17 2017-18 2018-19

Intergovernmental Revenues by Source

Other 24.9%

Payment in lieu of Taxes (PILOT) 10.3%

Education 59.5%

Public Works 5.3%

City of Norwalk 37 General Fund Revenue

LICENSES AND FEES

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-18 2018-19 Change Town Clerk 4,221,527 4,270,998 4,235,757 4,235,757 - Health 402,347 413,435 408,375 405,875 (2,500) Code Enforcement 3,423,909 4,639,504 4,603,999 3,084,450 (1,519,549) Public Works 173,641 99,198 222,080 163,770 (58,310) Other 242,500 270,710 364,757 347,009 (17,748) TOTAL LICENSE & FEES $ 8,463,924 $ 9,693,845 $ 9,834,968 $ 8,236,861 $ (1,598,107)

Licenses and fees revenues help to reduce the amount of money that must be raised by local taxes, and account for 2.3% of all city revenue in the approved FY 2018-19 budget. Total licenses and fees revenues are budgeted to decrease by $1,598,107 or -16.2% from the FY 2017-18 budgeted amount.

Town Clerk – Revenue collected from the Town Clerk is primarily from the real estate conveyance tax The Town Clerk revenues are budgeted at the same amount as in FY 2017- 18.

Health – The Health Department issues certificates of occupancy to landlords and issues permits for septic sewage, rooming houses, restaurants and salons. Revenue is expected to decrease in FY 2018-19 due to a $2,500 decrease in Food License.

Code Enforcement – Revenue is derived from permits issued for building construction and zoning compliance. Revenue is expected to decrease by $1,519,549 in FY 2018-19 primarily driven by a $1,500,000 decrease in building permit revenue due to the mall nearing completion. Other miscellaneous Code Enforcement fees are anticipated to decrease by $19,549.

Public Works – The Department of Public Works issues licenses and permits for driveways and excavation as well as the disposal of bulky waste and the removal of solid waste. A $58,310 decrease is approved due to a $46,300 decrease in Solid Waste Registration fees, a $10,610 decrease in Bulky Waste License fees and a $1,400 decrease in miscellaneous other accounts.

Other – This includes revenue collected by the City Clerk for vendors, auctioneers, and special event permits. The Police Department also collects revenue associated with bingo and gun permits, and the Planning and Zoning Department collects fees for zoning approvals, applications, conservation permits and outdoor dining permits. A $17,748 decrease is approved due to small decreases in several fee and permit accounts.

38 City of Norwalk General Fund Revenue

License & Fees by Source Public Works Other 2.0% 4.2%

Code Enforcement 37.5

Town Clerk 51.4%

Health 4.9%

City of Norwalk 39 General Fund Revenue

SERVICE CHARGES

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-18 2018-19 Change Town Clerk 572,034 585,975 656,005 657,790 1,785 Health 241,822 204,617 241,900 220,698 (21,202) Police 514,642 452,314 580,355 722,840 142,485 Public Works 686,787 660,870 689,283 659,469 (29,814) Recreation & Parks 972,990 953,128 1,458,353 1,341,302 (117,051) Other 178,212 135,830 162,998 167,895 4,897 TOTAL SERVICE CHARGES $ 3,166,487 $ 2,992,734 $ 3,788,894 $ 3,769,994 $ (18,900)

Service charges are individual fees charged specifically for the use of a particular city service or activity and constitute 1.1% of the city’s revenue sources. This category reflects an $18,900 or -0.5% decrease over the FY 2017-18 approved budget.

Town Clerk – Service charges associated with the Town Clerk’s office include recording fees for land records and copies for the public. FY 2018-19 approved budget reflects an increase of $1,785 driven by an increase in the Credit Card Convenience fee.

Health – The revenue in this category is derived primarily from the travel and immunization clinic. The $21,202 decrease is driven primarily by a $19,852 decrease in Clinic Fees and a $1,350 decrease in Sealer Weights and Measures fees.

Police – This revenue includes service charges for police reports, dog pound fees, false alarms and Police services for special events. The approved increase of $142,485 is driven primarily by a $155,718 increase in Extra Work Surcharges which is offset by a $13,233 net decrease in miscellaneous other accounts.

Public Works – The Department of Public Works provides revenue from solid waste disposal and various recycling fees. The majority of the $29,814 decrease in the approved budget for FY 2018-19 is due to a $23,072 decrease in Solid Waste Disposal fee, a $3,518 decrease in City Share Recycling Sales, and a $3,224 decrease in miscellaneous other accounts.

Recreation & Parks – Fees charged are largely for specific recreation programs such as soccer, softball and swimming. Other fees are derived from beach parking and special events such as the Norwalk Boat Show. Many budgeted revenue accounts were changed based on current trends, the largest decrease was $113,861 in Park Usage fees along with a $3,190 decrease in miscellaneous other accounts.

Other – Includes the sale of surplus equipment by the Purchasing department, Library fines, copy fees from the Tax Assessor’s office and Tax Collector research fees along with Public Safety recruiting fees. A total increase of $4,897 is driven by a $36,000 increase in Library Passport Fees; a $3,000 increase in Youth Services contracts with neighboring communities, offset by a $30,300 decrease in Library Donations and a $3,803 net decrease in other miscellaneous services charges.

40 City of Norwalk General Fund Revenue

Total Service Charges 4,000 3,788.9 3,770.0 3,166.5 3,500 2,992.7 3,000 2,500 2,000

1,500 Thousands 1,000 500 0 2015-16 2016-17 2017-18 2018-19

Service Charges by Source

Other Town Clerk 4.5% 17.3%

Recreation & Health Parks 5.9% 35.6%

Police 19.2%

Public Works 17.5%

City of Norwalk 41 General Fund Revenue

INVESTMENT INCOME

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-18 2018-19 Change Investment Income 1,845,255 166,072 1,000,000 1,000,000 - TOTAL $ 1,845,255 $ 166,072 $ 1,000,000 $ 1,000,000 $ -

Investment income constitutes 0.3% of all city revenue. Investment income estimates for next year are based upon current rates of return on the city’s investments. While it is difficult to predict the future course of interest, the city anticipates the investment income will remain flat during the FY 2018-19.

Total Investment Income 2,000 1,845.3

1,500 1,000.0 1,000.0

1,000 Thousands 500 166.1 0 2015-16 2016-17 2017-18 2018-19

42 City of Norwalk General Fund Revenue

MISCELLANEOUS

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-182018-19Change Miscellaneous Revenue2,468,519 2,402,118 2,967,141 3,121,323 154,182 TOTAL $ 2,468,519 $ 2,402,118 $ 2,967,141 $ 3,121,323 $ 154,182

Miscellaneous revenue constitutes 0.9% of all city revenue. Revenue from this category is derived from the rental of city property and miscellaneous reimbursements from various sources. The FY 2018-19 net increase of $154,182 or 5.2% is driven primarily by an $196,600 increase in Police reimbursements for body cam hardware; an $81,600 increase in Tax Sale Fee Revenue; a $68,024 increase in expenditure reimbursement for parking; a $19,558 increase in the Family and Children Aid Rental; these increases are offset by an $125,083 decrease in the expenses for which WPCA reimburses the city; a $72,043 decrease in the sale of merchandise at Calf Pasture Beach due to closing of the operations; a $37,953 decrease of reimbursement of expenses for DPW. The remaining $23,479 of net increases is spread across other miscellaneous accounts in several departments.

Total Miscellaneous Revenue

$3,500 3,121.3 2,967.1 $3,000 2,468.5 2,402.1 $2,500 $2,000 $1,500

Thousands $1,000 $500 $- 2015-16 2016-17 2017-18 2018-19

TRANSFER FROM FUND BALANCE

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-18 2018-19 Change Transfer from Fund Balance - - - 2,950,000 2,950,000 TOTAL -$ -$ -$ $ 2,950,000 $ 2,950,000

The FY 2018-19 approved budget includes a $2,950,000 or 0.8% or total revenues use of undesignated fund balance. This use of the fund balance is for tax relief purposes consistent with the city’s fund balance policy.

City of Norwalk 43 General Fund Revenue

Comparison of All Other Revenue Sources

2015-16 2016-17 2017-18 2018-19

21.0

20.0

19.0

18.0

17.0

16.0

15.0

14.0

13.0

12.0

11.0

10.0 Millions 9.0

8.0

7.0

6.0

5.0

4.0

3.0

2.0

1.0

0.0 Interest & Intergovernmental Licenses & Service Investment Miscellaneous Transfer from Fund Penalties Revenues Permits Charges Income Balance

44 City of Norwalk General Fund Expenditures

FISCAL YEAR 2018-19 General Fund Expenditures

Audit Audit Approved Approved YoY 2015-16 2016-17 2017-18 2018-19 Change Education 171,747,699 175,039,865 184,084,348 190,494,217 6,409,869 Protection of Persons & Property 45,338,708 42,693,572 43,429,964 46,687,924 3,257,960 Employee Benefits 30,218,397 36,502,100 31,994,473 33,591,482 1,597,009 Debt Service 27,181,010 26,441,276 25,948,865 28,447,763 2,498,898 Public Works 17,793,845 16,389,087 17,532,370 18,565,018 1,032,648 Pension Contributions 11,650,295 12,163,746 13,614,000 10,994,024 (2,619,976) Recreation, Arts, Culture 8,324,662 8,175,513 8,454,300 8,768,159 313,859 General Government 5,620,552 5,710,761 6,233,926 6,720,056 486,130 Finance Department 3,394,102 3,384,669 3,625,445 3,963,104 337,659 Other Operating 98,959 83,959 4,022,167 1,274,476 (2,747,691) Grants 2,247,917 2,166,079 2,128,681 2,300,471 171,790 Health Department 2,103,556 2,146,223 2,096,437 2,256,704 160,267 GENERAL FUND EXPENSE $ 325,719,702 $ 330,896,850 $ 343,164,976 $ 354,063,398 10,898,422

General Fund Expenditures

Employee Benefits Debt Service 9.5% 8.0% Public Works 5.2% Protection of Persons & Pension Contributions Property 3.1% 13.2% Recreation, Arts, Culture 2.5%

General Government 1.9%

Finance Department 1.1%

Other Operating 0.4% Grants 0.7%

Health Department 0.6%

Education

53.8% 43

City of Norwalk 45 General Fund Expenditures

2016-17 2017-18 2018-19 Approved Approved YoY Department Actual Budget Budget Variance

General Government Mayor Mayor $214,483 $252,297 $262,308 $10,011 Grants Administrator 88,239 104,944 104,469 (475) Early Childhood Program 79,536 79,572 83,117 3,545 Arts Council 13,209 15,135 13,135 (2,000) Department Total 395,466 451,948 463,029 11,081 Legislature 13,008 15,550 15,550 - Corporation Counsel 1,115,264 1,222,296 1,301,775 79,479 City Clerk 374,303 382,024 395,136 13,112 Town Clerk 576,475 605,725 645,143 39,418 Information Technology 1,663,002 1,872,121 1,971,354 99,233 Personnel & Labor Relations 517,447 605,385 634,471 29,086 Human Relations & Fair Rent 333,052 345,384 385,169 39,785 Youth Services 296,661 331,505 361,286 29,781 Registrar Of Voters 426,083 401,988 547,143 145,155 Total - General Government $5,710,761 6,233,926 6,720,056 $486,130

Finance Department Finance Director $227,077 $213,985 $218,175 $4,190 Tax Assessor 734,365 832,860 980,964 148,104 Tax Collector 869,449 964,381 949,851 (14,530) Accounting & Treasury 838,183 887,520 1,052,819 165,299 Management & Budgets 366,798 323,570 337,477 13,907 Purchasing 348,797 403,129 423,818 20,689 Total - Finance $3,384,669 $3,625,445 $3,963,104 $337,659

Health & Welfare Administration $373,449 $307,160 $324,216 $17,056 Building Maintenance 112,043 117,346 115,970 (1,376) Enviro Health & Housing 843,804 845,555 917,953 72,398 Laboratory 158,420 165,666 172,730 7,064 Medical & Education Services 93,115 92,377 98,815 6,438 Preventable Diseases 380,086 379,769 433,935 54,166 Sealer Weights & Measures 64,905 68,014 72,489 4,475 Senior Svcs Coord Council 120,401 120,550 120,596 46 Total - Health & Welfare $2,146,223 $2,096,437 $2,256,704 $160,267

46 City of Norwalk General Fund Expenditures

2016-17 2017-18 2018-19 Approved Approved YoY Department Actual Budget Budget Variance

Protection of Persons & Property Police Department Administration $491,721 $473,833 $505,138 $31,305 Patrol Operations 12,049,295 11,435,080 12,320,040 884,960 Investigative Services 4,335,066 4,425,449 5,048,515 623,066 Professional Standards 1,220,547 1,132,887 1,190,520 57,633 Support Services 2,193,259 2,888,440 2,607,587 (280,853) Administrative Services 972,470 980,343 1,036,834 56,491 Department Total 21,262,358 21,336,032 22,708,634 1,372,602

Fire Department Administration 477,101 425,075 454,824 29,749 Firefighting 14,836,163 14,927,929 16,100,684 1,172,755 Prevention 530,970 655,317 992,967 337,650 Fire Training 280,510 275,721 294,555 18,834 Support Services 856,687 969,251 965,120 (4,131) Emergency Preparedness Planning 135,887 138,068 139,970 1,902 Department Total 17,117,318 17,391,361 18,948,120 1,556,759

Planning & Zoning Planning & Zoning 812,829 1,062,040 1,021,180 (40,860) Conservation 194,620 208,538 220,518 11,980 Department Total 1,007,449 1,270,578 1,241,698 (28,880)

Code Enforcement 819,757 816,081 933,768 117,687

Dispatch & Emergency Mgmt. Planning Administration 191,413 193,833 206,602 12,769 Communications/911 2,295,276 2,422,079 2,649,102 227,023 Department Total 2,486,689 2,615,912 2,855,704 239,792

Total - Protection Persons $42,693,570 $43,429,964 46,687,924 $3,257,960

Public Works and Building Management Public Works Department Administrative Services $1,043,965 $997,012 $1,036,333 $39,321 Operations 11,231,566 12,025,944 12,369,888 343,944 Engineering/Bldg. Mgmt. 3,951,720 4,330,535 4,962,854 632,319 Customer Service Center 161,836 178,879 195,943 17,064 Total - DPW & Bldg Mgt $16,389,087 $17,532,370 $18,565,018 $1,032,648

City of Norwalk 47 General Fund Expenditures

2016-17 2017-18 2018-19 Approved Approved YoY Department Actual Budget Budget Variance

Education $175,039,865 $184,084,348 $190,494,217 $6,409,869

Recreation, Arts & Culture Recreation & Parks Administration $701,222 $630,085 $663,665 $33,580 Recreation 491,340 622,705 651,224 28,519 Park Maintenance 2,982,690 2,976,555 3,067,550 90,995 Building Management 137,024 143,837 140,866 (2,971) Grants 15,352 15,354 15,354 - Department Total 4,327,627 4,388,536 4,538,659 150,123 Library Administration/Programs 3,317,676 3,464,341 3,642,134 177,793 Main Library Maintenance 244,972 276,401 241,255 (35,146) Sono Branch Maintenance 75,848 92,348 88,577 (3,771) Department Total 3,638,496 3,833,090 3,971,966 138,876 Historical Commission 209,390 232,674 257,534 24,860 Total - Recreation, Arts & Culture $8,175,514 $8,454,300 $8,768,159 $313,859

Grants Outside Agencies Senior Center $365,650 $377,000 $385,000 $8,000 Carver Foundation-Summer Camp 152,702 158,000 158,000 - Headstart - - 57,000 57,000 Family & Children'S Agency 39,709 44,000 44,000 - Open Door Shelter 55,724 60,000 60,000 - Americares Free Clinic 32,440 36,000 36,000 - Carver Foundation-School Transition 32,500 36,000 36,000 - Mid Fairfield Child Guidance Ctr 25,000 28,000 28,000 - Person To Person 25,000 28,000 28,000 - School Based Health Centers 20,222 23,000 23,000 - Sexual Assault Crisis Center 17,489 20,000 20,000 - Children'S Connection 17,489 20,000 20,000 - Southwest Ct Mental Health 15,989 18,000 18,000 - Human Services Council 14,210 16,000 16,000 - Elderhouse 10,374 12,000 18,000 6,000 Connecticut Counseling Centers 2,186 3,000 3,000 - Norwalk Mentor Program - - 4,500 4,500 Domestic Violence Crisis Center 6,012 6,100 6,100 - Courage to Speak Foundation - - 1,500 1,500 Norwalk Housing Authority 10,224 - - - Total Outside Agencies 842,920 885,100 962,100 77,000

48 City of Norwalk General Fund Expenditures

2016-17 2017-18 2018-19 Approved Approved YoY Department Actual Budget Budget Variance

City Agencies Transit District $517,820 $517,820 $543,711 25,891 Probate Court 27,135 27,135 26,900 (235) Harbor Commission 9,134 9,134 9,134 - Redevelopment Agency 265,022 187,327 219,352 32,025 Neighborhood Improvement Cood. 108,104 102,272 103,601 1,329 Housing Site Dev. Agency 150,136 158,846 157,089 (1,757) Fair Housing Officer 150,808 146,047 183,584 37,537 Summer Youth Employment 95,000 95,000 95,000 - Total City Agencies 1,323,159 1,243,581 1,338,371 94,790

Total - Grants $2,166,079 $2,128,681 2,300,471 $171,790

Operating Charges Debt Service $26,441,276 $25,948,865 $28,447,763 $2,498,898 Organizational Memberships 83,959 100,357 105,014 4,657 Employee Benefits - Health Insurance 11,983,068 7,138,449 8,535,188 1,396,739 Social Security 2,470,955 2,566,191 2,643,177 76,986 Opeb Contribution 14,846,636 15,346,636 16,096,636 750,000 Board Of Education Benefits 2,901,723 3,425,923 1,885,489 (1,540,434) Unemployment Compensation 118,435 152,779 152,779 - Liability And Wc Insurance 4,181,283 3,364,495 4,278,213 913,718 Employee Benefits Total 36,502,100 31,994,473 33,591,482 1,597,009

Pensions Police 4,354,100 4,792,975 3,933,226 (859,749) Fire 2,628,693 2,903,735 1,888,053 (1,015,682) City 5,180,953 5,917,290 5,172,745 (744,545) Pensions Total 12,163,746 13,614,000 10,994,024 (2,619,976)

Contingency - 3,921,810 1,169,462 (2,752,348) Total - Operating Charges $75,191,081 $75,579,505 $74,307,745 ($1,271,760)

Grand Total $330,896,849 $343,164,976 $354,063,398 $10,898,422

City of Norwalk 49 CITY OF NORWALK

ANNUAL BUDGET

50 City of Norwalk Department Summary - MAYOR MAYOR

Description of Service/Mission Statements: To provide leadership for the executive branch of city government and oversee the services provided to city residents. The Mayor’s Office is responsible for maintaining communications and coordination among department directors, boards and commissions; maintaining rapport with the Common Council; meeting with the public and providing them with information on matters of concern, and advocating for the city in regional, state and federal forums.

Highlights For 2017- 2018:

• Lead, organize and advocate for Norwalk by engaging local, state and federal legislators around education, public safety, job creation and economic stability for families. • Continue to engage citizens, city departments, boards and commissions and local businesses around important initiatives and action items throughout the year, including issues related to the Connecticut Department of Transportation, the Walk-Bridge project. • Develop a master plan for bike and pedestrian safety. • Identify new employee health insurance solutions to ease the burden on taxpayers. • Increase delivery of information to residents and the media about issues, initiatives, and programs driven by the Mayor’s Office to engage communities and strengthen communication. • Fund the needed infrastructure improvements to Norwalk Public Schools. • Embark on a new Plan for Conservation and Development. • Complete a plan to address commuter, business, and residential parking in Norwalk.

Goals For 2018 - 2019: • Constrain taxes to the lowest practical level for FY 2018-19, while maintaining all vital city services.

• Improve and enhance Norwalk's business and residential environment through the efforts of the SoNo Task Force and the Wall Street Task Force.

• Begin implementation of a Master Plan for Wall Street/Norwalk Center.

• Implement recommendations to promote Transit Oriented Development in the vicinity of the South Norwalk Train Station.

• Support the work of the Business Advisory Council. Examine the city's permit processing function with the objective of reducing unnecessary delays in the processing of city permits needed for new construction . • Examine the feasibility of establishing an Innovation District to promote development in Norwalk's urban core.

• Establish and support the work of a Mayor's Youth Advisory Council.

• Develop a master plan for bike and pedestrian safety.

• Establish and support the work of a Charter Revision Commission to update the City Charter.

• Provide opportunities for Norwalk citizens to engage with their city government through Mayor's Night Out events which will be held in various city neighborhoods on a monthly basis.

• Promote transparency in the operation of city government.

City of Norwalk 51 Department Summary - MAYOR

SIGNIFICANT CHANGES The approved FY 2018-19 expense budget has a net increase of $11,081 or 2.5% over the approved FY 2017-18 expense budget. Personnel Expenses increased by $10,863 due to an increase of $11,338 in Regular Wages as a result of contractual wage and step increases and a decrease of $475 in Longevity. Supplies and Materials increased by $2,900 due to an increase in public art engagement activities, and Contractual Services decreased by $2,682 to reflect the Arts Commission engagement contracts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Mayor $142,540 $214,483 $252,297$262,308 $10,0113.97 % Grants Administrator $103,546 $88,239 $104,944$104,469 ($475 ) (0.45 %) Early Childhood Program $49,983 $79,536 $79,572$83,117 $3,5454.46 % Arts Commission $15,235 $13,209 $15,135$13,135 ($2,000 ) (13.21 %)

Total $311,304 $395,466 $451,948$463,029 $11,0812.45 %

Budget By Major Group Personnel Services $274,553 $353,499 $406,241$417,104 $10,8632.67 % Contractual Services $29,887 $39,989 $42,957$40,275 ($2,682 ) (6.24 %) Supplies and Materials $2,507 $1,978 $2,750$5,650 $2,900105.45 % Fixed Charges $4,357 $0 $0$0 $00.00 % Total $311,304 $395,466 $451,948$463,029 $11,0812.45 %

NON-TAX REVENUE

Miscellaneous $1,218 $1,090 $2,500$2,500 $00.00 % Total $1,218 $1,090 $2,500 $2,500 $00.00 %

AMT. SUPPORTED BY TAXES $310,086 $394,376 $449,448$460,529 $11,0812.47 %

Summary by Division - Approved FY 2018-19

Early Childhood Program Arts Commission $83,117 $13,135

Grants Administrator Mayor $104,469 $262,308

52 City of Norwalk Department Summary - MAYOR

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Mayor Assistant to the Mayor 0 $011 $100,169 $100,169 10$101,567 $1,398 Mayor 1 $114,52411 $138,468 $138,468 10$147,043 $8,575 Total 1 $114,524 2 $238,637 2 $238,63720$248,610 $9,973 Grants Administrator Grants Coordinator 1 $97,42011 $99,369 $101,357 10$101,357 $0 Total 1 $97,420 1 $99,369 1 $101,35710$101,357 $0 Early Childhood Program NECC Coordinator 1 $44,97211 $65,772 $65,772 10$67,137 $1,365 Total 1 $44,972 1 $65,772 1 $65,77210$67,137 $1,365

Department Total 34$256,916 $403,778 4 $405,766 4 $417,104 0 $11,338

MAYOR FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $126,981 $201,687 $238,637$248,610 $9,9734.18 % Contractual Services $11,202 $12,796 $13,660$13,698 $380.28 % Fixed Charges $4,357 $0 $0$0 $00.00 % Total $142,540 $214,483 $252,297$262,308 $10,0113.97 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $142,540 $214,483 $252,297 $262,308 Employees 1 22 2 Outputs Conduct Monthly Department Head Meetings 12 12 12 12 Conduct Monthly Mayor's Night Out for Public 12 12 12 12 Prepare and Distribute Common Council Agendas24 24 24 24 Effectiveness Adhere to operating budget cap and departmental 100% 100% 100% 100% expenditure cap Attend all Board of Estimate & Taxation meetings100% 100% 100% 100% Distribute Common Council agendas by Friday 100% 100% 100% 100% deadline Meet all Charter requirements and deadlines with 100% 100% 100% 100% respect to operating and capital budgets Preside over all Common Council meetings 100% 100% 100% 100%

City of Norwalk 53 Department Summary - MAYOR

GRANTS ADMINISTRATOR DESCRIPTION OF SERVICES The Grants Coordinator is responsible for maintaining the records of Grant applications for the City of Norwalk; for researching and applying for all grants (not applied for by specific departments) that might benefit the City; for overseeing the Weed & Seed Initiative budget, application, and serving at the Mayor’s pleasure on both the Weed & Seed Steering Committee and the Executive Committee; for compiling quarterly updates on status of outstanding grants and requesting information from all departments on their grant activities. The Grants Coordinator is also responsible for encouraging collaborative activities both within city departments and between city departments and outside agencies; responsible for seeing opportunities for leveraging scarce resources and building the services and assets for the City’s quality of life for all citizens.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $102,264 $86,041 $101,832$101,357 ($475 ) (0.47 %) Contractual Services $803 $1,588 $2,112$2,112 $00.00 % Supplies and Materials $479 $609 $1,000$1,000 $00.00 % Total $103,546 $88,239 $104,944$104,469 ($475 ) (0.45 %)

EARLY CHILDHOOD PROGRAM DESCRIPTION OF SERVICES To support a comprehensive and coordinated approach to managing the City’s early childhood education efforts, the Coordinator of Early Childhood Programs works collaboratively with the Norwalk Early Childhood Council (NECC), the Norwalk Public Schools, and early childhood program providers to ensure appropriate oversight and governance of the City’s early childhood education efforts. Placing this function directly within the Mayor’s Office will provide the senior-level support for the work of the NECC, and serves to demonstrate the City’s strong commitment to a comprehensive birth-to-eight Early Childhood Program.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $45,308 $65,772 $65,772$67,137 $1,3652.08 % Contractual Services $4,675 $13,764 $13,800$15,980 $2,18015.80 % Total $49,983 $79,536 $79,572$83,117 $3,5454.46 %

ARTS COMMISSION DESCRIPTION OF SERVICES A volunteer organization that produces and organizes events to foster an appreciation of the arts and showcase local artists, designers and musicians. Events have included pARTy in the Park, Sounds of SoNo and ArtsSpots networking events. The Commission has also been awarded grants from Connecticut Commission on Culture and Tourism to expand its activities. The results include a "Traffic Graphic" program developed with the Norwalk Library to decorate power terminals along City streets, an "Arts in the Windows" program and a variety of events throughout the City.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Contractual Services $13,207 $11,841 $13,385$8,485 ($4,900 ) (36.61 %) Supplies and Materials $2,028 $1,369 $1,750$4,650 $2,900165.71 % Total $15,235 $13,209 $15,135$13,135 ($2,000 ) (13.21 %)

54 City of Norwalk Department Summary - LEGISLATIVE LEGISLATIVE

Description of Service/Mission Statements: In accordance with Article IV of the Norwalk City Code, the Common Council shall have the power to make, alter, repeal and enforce ordinances; to pass and rescind resolutions, rules, votes and orders" for the following purposes:

• Financial Management - Authorize the Mayor to borrow on behalf of the city, regulate the city's Operating and Capital Budgets; approve matters relative to taxation and assessment.

• Public Safety & Welfare – Approve the functioning and regulation of the city's service departments.

• Licenses and Permits – Enact ordinances or bylaws governing the issuance of required licenses and permits.

• Government Organization – Maintain the power of creating and/or reorganizing city departments for the efficient management of government duties and responsibilities.

City of Norwalk 55 Department Summary - LEGISLATIVE

SIGNIFICANT CHANGES The Legislative departmental approved FY 2018-19 expense budget is unchanged over the approved FY 2017-18 expense budget. The entire budget for this department is comprised of stipends for its members and office supplies.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Legislative $14,852 $13,007 $15,550$15,550 $00.00 %

Total $14,852 $13,007 $15,550$15,550 $00.00 %

Budget By Major Group Personnel Services $12,111 $11,413 $11,550$11,550 $00.00 % Supplies and Materials $2,741 $1,595 $4,000$4,000 $00.00 % Total $14,852 $13,007 $15,550$15,550 $00.00 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $14,852 $13,007 $15,550$15,550 $00.00 %

PERSONNEL SUMMARY There are no full time personnel in this department. Council Members are elected and serve the City on a part-time basis.

56 City of Norwalk Department Summary - CORPORATION COUNSEL

CORPORATION COUNSEL

Description of Service/Mission Statements: The Corporation Counsel's office is the legal advisor and counsel for the City of Norwalk, its Departments, Boards, Commissions and employees. Its primary purpose is to provide legal services, support and advice in a prompt and professional manner. It represents the City in all manner of litigation or other legal proceedings, whether in the court system or before any or all other State or government agencies including matters before the Freedom of Information Commission or the State Labor Board. It supervises the preparation of all ordinances, regulations and other legal papers. It negotiates, prepares and approves contracts and other legal instruments to which the city is a party. The department gives written opinions on questions of law involving powers and duties of departments, commissions, or officials. The Corporation Counsel's office is organized along functional lines, with an attorney assigned to each department, commission or official of the city or to a particular area of law.

Highlights For 2017- 2018:

• Reviewed and/or prepared ordinances, contracts, pleadings and other legal instruments and documents.

• Represented the city and its officials and employees in all manner of legal proceedings.

• Enforced ordinance and code regulations (Building, Zoning, Fire, etc.).

• Worked with departments and agencies to determine how best to use the Law Department and advised departments on how to avoid litigation, liability, exposure and contractual problems.

• Advised departments and officials on how to comply with the Freedom of Information Act.

Goals For 2018 - 2019: • Continue to provide legal services, representation, and advice as needed, to city agencies, boards, commissions and their agents, employees, the Mayor, and the Common Council.

• Continue to appear at and represent the city in all matters under the jurisdiction of the Workers’ Compensation Commission, Board of Mediation and Arbitration, Commission on Human Rights, etc.

• Continue to work with the Personnel Department and other departments to ensure maximum utilization of all personnel, and enforce work rules and disciplinary procedures.

• Represent the city's interest in the large number of tax appeals that have already been filed and in those that are anticipated.

City of Norwalk 57 Department Summary - CORPORATION COUNSEL

SIGNIFICANT CHANGES The Corporation Counsel's approved FY 2018-19 expense budget has a net increase of $79,479 or 6.5% over the approved FY 2017-18 expense budget. Personnel Expenses accounted for $68,895 of the increase due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Additionally, the increase in part-time hours from 25 to 27.5 hours per week for the Corporation Counsel and Assistant Corporation Counsel also accounted for this increase in personnel expenses. Contractual Expenses increased by $10,584 primarily for subscriptions and newly mandated training for attorneys practicing in the State of Connecticut.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Corporation Counsel $1,096,497 $1,115,265 $1,222,296$1,301,775 $79,4796.50 %

Total $1,096,497 $1,115,265 $1,222,296$1,301,775 $79,4796.50 %

Budget By Major Group Personnel Services $850,983 $917,205 $982,452$1,051,347 $68,8957.01 % Contractual Services $230,931 $194,300 $233,844$244,428 $10,5844.53 % Supplies and Materials $4,070 $3,760 $6,000$6,000 $00.00 % Fixed Charges $10,514 $0 $0$0 $00.00 % Total $1,096,497 $1,115,265 $1,222,296$1,301,775 $79,4796.50 %

NON-TAX REVENUE

Miscellaneous $0 $29 $0$0 $00.00 % Total $0 $29 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $1,096,497 $1,115,237 $1,222,296$1,301,775 $79,4796.50 %

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Corporation Counsel Corporation Counsel 1 $88,02511 $89,786 $101,677 10$114,474 $12,797 Deputy Corporation Counsel 1 $150,83611 $153,199 $156,263 10$159,536 $3,273 Assistant Corporation Counsel 3 $342,78433 $349,314 $355,574 30$386,513 $30,939 Assistant Corporation Counsel P/T 1 $73,99611 $76,176 $78,351 10$94,481 $16,130 Associate Corporation Counsel 0 $001 $0 $79,772 10$71,673 ($8,099) Senior Legal Secretary 2 $146,92622 $146,926 $146,926 20$156,714 $9,788 Assistant Legal Secretary 1 $60,43911 $60,439 $60,439 10$64,466 $4,027 Total 9 $863,006 9 $875,840 10 $979,00210$1,047,857 0 $68,855

Department Total 9910$863,006 $875,840 $979,002 10 $1,047,857 0 $68,855

58 City of Norwalk Department Summary - CORPORATION COUNSEL

PERFORMANCE INDICATORS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $1,096,497$1,115,265 $1,222,296 $1,301,775 Employees 9109 10 Outputs Administration # of FOI requests received 5123 As Needed Legal Opinions # of opinions rendered 7711 As Needed # of requests for opinions received 71011 As Needed Ordinances # of ordinance change requests received 758 As Needed # of ordinance changes prepared 758 As Needed Contracts # of contracts prepared 192157 226 As Needed # of contracts requests received [note: includes 192157 226 As Needed license agreements] Litigation # of closed lawsuits 1874 74 As Needed # of lawsuits received [note: includes CIRMA 218242 286 As Needed claims, grievances, temporary injunctions, warnings of zoning violations, tax appeals and FOI complaints] # of open lawsuits 132168 212 Minimize Effectiveness Administration % of approved budget expended 97%100% 100% 100% % of FOI requests responded to (within legal 100% as needed100% 100% 100% as needed guidelines) Legal Opinions % of requesting departments/clients reporting 100%100% 100% 100% opinion answered question sufficiently % of requests responded to in a timely manner100%100% 100% 100% Ordinances % of ordinance changes reviewed in a timely 100%100% 100% 100% manner Litigation % of cases resolved in favor of the City or within 100%100% 100% 100% the City’s established settlement range % of cases settled/resolved in a timely manner100%100% 100% 100% Contracts % of contracts completed in a timely manner100%100% 100% 100%

City of Norwalk 59 Department Summary - CITY CLERK CITY CLERK

Description of Service/Mission Statements: The City Clerk's office is responsible for maintaining minutes and processing actions by the Common Council and Board of Estimate and Taxation; recording and codifying all legislation enacted by the City of Norwalk; preparing the bi-monthly Council agenda packet; maintaining the Master Calendar of all Agency, Board and Commission meetings in compliance with the Freedom of Information laws; administering the use of the Norwalk Concert Hall; overseeing issuance of special event, film, and arcade permits, representing the Mayor wherever he chooses and receiving the written notification of claims and suits filed against the city.

Highlights For 2017- 2018:

• Continued to maintain minutes and actions of the Common Council and Board of Estimate and Taxation in an organized and timely manner

• Continued to successfully utilize cash reporting and auditing procedures for City Clerk’s Office.

• Organized the Mayor’s Ball 2017 and increased profits for charities through additional fundraising sources.

o Worked with NPD and the ordinance committee to change the ordinance and develop a better system for screening solicitor companies as well as required badges for individual solicitors as proof of their valid permit.

• Assisted all area agencies in their fundraising efforts.

• Streamlined room rentals and schedule posting and maintained the weekly calendar of meetings and events in City Hall:

o Updated special events contract with clarifying language. o Helped develop a communication plan with the emergency management team. o All staff trained in updated ADA protocol. o Notified vendors in the city of licensing procedures, managed compliance and collect licensing, increasing to over $ 9,000, o Collected fees exceeding $35,000 for use of Concert Hall and Community Room. o Worked with IT to develop and executed a system for updating appointees on Agencies, Boards and Commissions on the City website. o Worked with IT to develop a new city website with improved navigation for all users. o Helped develop city Telephone Directory which is now available online for easy access. o Helped implement room booking requests through the CivicPlus website, where users can view the City Hall conference room availability online, as well as request rooms and dates through a form on the website

• Worked with outside agencies to promote awareness of various programs.

• Updated and maintain NorwalkCT website listings, agendas, minutes and events.

• Oversaw contracts for companies filming in Norwalk for television and movies.

Goals For 2018 - 2019: • Continue efficient office operation (agendas, schedules, research, etc.) and improve public contact

• Attend CCM seminars for further improvements on efficiency and regulation, as well as any additional on-going training, as needed

• Monitor all vendors in the city in order to ensure that all the permits and insurance are current and all applicable fees have been paid

• Continue to be a reliable resource for the citizens of Norwalk.

• Maintain the city website with IT in order to ensure that information is updated and accurate.

• Post more forms and applications on city website for public access.

60 City of Norwalk Department Summary - CITY CLERK

SIGNIFICANT CHANGES The City Clerk's approved FY 2018-19 expense budget has a net increase of $13,112 or 3.4% over the approved FY 2017-18 expense budget. Regular Wages increased by $13,106 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. The Telephone expenses increased by $6.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Administration $384,349 $374,303 $382,024$395,136 $13,1123.43 %

Total $384,349 $374,303 $382,024$395,136 $13,1123.43 %

Budget By Major Group Personnel Services $339,044 $341,585 $337,112$350,218 $13,1063.89 % Contractual Services $35,447 $28,390 $39,912$39,918 $60.02 % Supplies and Materials $4,974 $4,327 $5,000$5,000 $00.00 % Fixed Charges $4,884 $0 $0$0 $00.00 % Total $384,349 $374,303 $382,024$395,136 $13,1123.43 %

NON-TAX REVENUE

Licenses & Permits $9,715 $7,545 $9,715$9,715 $00.00 % Service Charges $1,088 $1,706 $1,088$1,088 $00.00 % Miscellaneous $41,580 $33,800 $47,773$47,773 $00.00 % Total $52,383 $43,050 $58,576 $58,576 $00.00 %

AMT. SUPPORTED BY TAXES $331,966 $331,253 $323,448$336,560 $13,1124.05 %

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. City Clerk Assistant City Clerk 1 $66,11211 $64,816 $65,573 10$67,114 $1,541 City Clerk 1 $77,49311 $79,043 $80,624 10$82,519 $1,895 Administrative Support II 1 $57,55011 $57,550 $57,550 10$61,384 $3,834 Mayor's Executive Secretary 1 $65,80311 $67,119 $68,462 10$70,071 $1,609 Administrative Secretary II 1 $63,45311 $63,453 $63,453 10$67,680 $4,227 Total 5 $330,411 5 $331,981 5 $335,66250$348,768 $13,106

Department Total 55$330,411 $331,981 5 $335,662 5 $348,768 0 $13,106

City of Norwalk 61 Department Summary - CITY CLERK

PERFORMANCE INDICATORS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $384,349$374,303 $382,024 $395,136 Employees 555 5 Outputs Administration # of Boards, Commissions & Committees 7575 75 75 # of hours spent preparing Common Council 15 per meeting15 per meeting 15 per meeting 15 per meeting meeting agendas # of Legal Notices 3535 35 35 # of special appropriations required 000 0 Communications/Outreach # of FOI requests 5040 40 40 # of insurance claims referred to Corporation 150120 120 120 Counsel’s Office City Hall Booking # of City Hall meetings or events booked 500500 500 500 # of paid Concert Hall/Community Room Events 500100 100 100 Scheduled Permits # of permit signing days 222 2 # of permits issued 400125 125 125 Projects # of special projects initiated 2010 10 10 Effectiveness Administration % of approved budget expended 99.9%98.6% 100% 100% Communications/Outreach % of FOI requests responded to/resolved in a 98%98% 98% 100% timely manner % of information requests answered/referred to the 100%100% 100% 100% appropriate department within a timely manner Permits % of permits issued within a timely manner 100%100% 100% 100% Projects % of special projects completed in a timely manner98%98% 98% 100%

62 City of Norwalk Department Summary - TOWN CLERK TOWN CLERK

Description of Service/Mission Statements: Record and preserve all Land Records to State and City Ordinances. Record and preserve all Vital Records for the City of Norwalk in accordance with State Regulations. Administer and oversee the election process for all elections held in the City of Norwalk. Provide and assist the public with the following services: issue Hunting and Fishing Licenses within the city; register and compile all Trade Names within the city; issue all Dog Licenses; register Notary Publics and Justices of the Peace.

Highlights For 2017- 2018:

• Conducted two elections in 2017: a District Primary Election in September, and a Municipal Election in November. Mayoral election four candidates ( Democrat, Republican and two petitioning Candidates)

• Continued training of staff in State Town Clerk procedures.(2)

• Received a $4,000 grant for records restoration.

• Continued to work with New Visions Systems for upgrading accounting and recording procedures, including subscription-based public search program.

State recording fee increased $7.00 in December 2017.

Worked with High School Community based worksite program to inventory maps.

Goals For 2018 - 2019: • Implement subscription based land records search program to include more public access.

• Procure state grants to continue restoration of records and maps.

• Begin a program of restoration and preservation of vital records from 1863 - 1901.

• Establish a customer survey to receive feedback from customers on services offered in the Town Clerk's office.

• Continue training programs for staff in areas of Vital and Land Records.

• Complete a reorganization of staff positions in Town Clerk office.

• Installation of more Land record shelving in our vault as we approach volume 8700.

City of Norwalk 63 Department Summary - TOWN CLERK

SIGNIFICANT CHANGES The Town Clerk's approved FY 2018-19 expense budget has a net increase of $39,418 or 6.5% over the approved FY 2017-18 expense budget. Regular Wages increased by $38,443 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Part-Time Wages increased by $665, Overtime Wages increased by $297 and Telephone expenses increased by $13.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Town Clerk $544,817 $576,475 $605,725$645,143 $39,4186.51 %

Total $544,817 $576,475 $605,725$645,143 $39,4186.51 %

Budget By Major Group Personnel Services $434,956 $467,185 $494,243$533,648 $39,4057.97 % Contractual Services $95,876 $103,027 $104,482$104,495 $130.01 % Supplies and Materials $5,823 $6,263 $7,000$7,000 $00.00 % Fixed Charges $8,162 $0 $0$0 $00.00 % Total $544,817 $576,475 $605,725$645,143 $39,4186.51 %

NON-TAX REVENUE

Interest and Penalties $20 $4 $20$20 $00.00 % Intergovernmental $35,300 $62,675 $35,300$35,300 $00.00 % Licenses & Permits $4,221,527 $4,270,998 $4,235,757$4,235,757 $00.00 % Service Charges $572,034 $585,975 $656,005$657,790 $1,7850.27 % Miscellaneous $0 $222 $0$0 $00.00 % Total $4,828,881 $4,919,874 $4,927,082 $4,928,867 $1,7850.04 %

AMT. SUPPORTED BY TAXES ($4,284,064) ($4,343,399 ) ($4,321,357 ) ($4,283,724) $37,633(0.87 %)

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Town Clerk Assistant Town Clerk 2 $145,96022 $147,982 $150,014 1-1$80,001 ($70,013) Town Clerk 1 $88,38411 $88,384 $91,121 10$93,858 $2,737 Administrative Support I 1 $45,10011 $42,955 $45,100 10$50,507 $5,407 Administrative Support II 2 $104,90122 $107,259 $109,760 20$119,845 $10,085 Land Records Analyst 1 $63,45311 $63,453 $63,453 10$67,680 $4,227 Deputy Town Clerk 0 $000 $0 $0 11$86,000 $86,000 Total 7 $447,798 7 $450,033 7 $459,44870$497,891 $38,443

Department Total 77$447,798 $450,033 7 $459,448 7 $497,891 0 $38,443

64 City of Norwalk Department Summary - TOWN CLERK

PERFORMANCE INDICATORS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $544,817$576,475 $605,725 $645,143 Employees 777 7 Outputs Administration # of contracts managed 444 4 # of state reports filed 6060 64 64 Land Records # of land records books printed 180210 210 187 # of land records books proofed 180210 175 187 # of land records indexed 13,60014,450 11,450 15,120 # of land records recorded 13,60014,450 14,450 15,120 # of land records returned 13,60013,600 13,600 15,120 # of land records scanned 13,60013,600 13,600 15,120 # of land records verified 13,60014,450 14,450 15,120 # of maps recorded 120100 100 92 # of state agency invoices billed Connecticut only70180 180 52 Vital Records # of confidential files processed/registered 7060 60 75 # of marriage licenses/civil unions issued 480630 630 595 # of military discharges processed 8095 95 43 # of vital records indexed 3,7003,500 3,500 3,352 # of vital records recorded 3,7003,500 3,500 3,352 # of vitals records issued Norwalk 18,50021,000 21,000 11,638 Licenses and Permits # of dog licenses issued 2,7102,800 2,800 2,617 # of game licenses issued 180225 225 193 # of liquor permits issued 190170 170 231 Elections # of absentee ballots issued 1,200700 700 3,075 # of absentee ballots received 950535 535 2,678 # of election ballots prepared 2,5002,500 2,500 3,500 # of legal notices issued 1012 12 7 Miscellaneous/Copies # of notaries registered 12580 80 80 # of public computer terminals, printers, copiers1111 11 11 # of trade name certificates indexed 625525 525 526 # of trade name certificates registered 525480 480 526 Effectiveness Administration % of approved budget expended 99.5%96.6% 100% 100% % of confidential files processed within a timely 100%100% 100% 100% manner % of marriage licenses filed within a timely manner100%100% 100% 100% % of military discharges processed within a timely 100%100% 100% 100% manner % of vital records amended 2%1% 1% 1% % of vital records corrections made within a timely 99%99% 99% 100% manner Licenses and Permits

City of Norwalk 65 Department Summary - TOWN CLERK

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved % of dog licenses processed in a timely manner99%100% 100% 100% % of game licenses processed within a timely 90%95% 95% 98% manner % of liquor permits processed within a timely 100%100% 100% 100% manner Elections % of absentee ballots which need to be resent.01%.01% .01% .01% % of election activities deadlines met 100%100% 100% 100% Miscellaneous/Copies % of time public terminals are fully functional 99%99% 99% 98% % of trade name certificates processed in a timely 100%100% 100% 100% manner Average wait time for copiers/to get a question 2-3 mins.2-3 mins. 2 - 3mins. 2-3 mins. answered

66 City of Norwalk Department Summary - INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY

Information Technology Services GIS

Description of Service/Mission Statements: The Department of Information Technology provides value to the City of Norwalk by: delivering high quality, effective, reliable, sustainable and secure information systems; providing effective and efficient technical services and support to city departments and staff; developing and promoting consistent technical standards; fostering innovation and leadership in e-government in support of citizens, staff, visitors, businesses, and other government agencies; and continual improvements to generate revenue, reduce operating costs, and promote efficiency.

Highlights For 2017- 2018:

- Migrated Zoning department functionality onto same Permit and Inspection system as Code Enforcement. Provided tablets to Zoning field inspectors. Anticipated integrating DPW pavement and driveway permits in 2018. - Migrated the City's and Board of Education's financial system to the Cloud. - Upgraded the City's and Board of Education's IP telephone and voice mail systems. - Working with Risk Management, brought Cybersecurity training to City Employees. - Enhanced security at Norwalk Police by implementing two-factor authentication for computer systems access. - Enhanced the City's CyberSecurity internal and external systems. - Redesigned and scheduled to relaunch Norwalk's Tourism website. - Automated the manual sewer tax calculation and import process. - Replaced all 11-year-old analog cameras with digital cameras for high quality better picture and dependability throughout the entire Police Department - Promoted a Desktop Technician to a Senior Systems Engineer. First promotion in 14 years in the department. - Upgraded presentation and A/V capabilities in City Hall conference rooms. - Assisted with the design and installation of Assisted Listening capabilities in City Hall meeting rooms. - Completed the upgrade of Tax Collector Front Counter with new PCs, new Cash Drawers, and new Receipt Printers. This upgrade replaced old PCs with new, faster and more secure computers.

Goals For 2018 - 2019: • Continue to identify and implement improvements to processes and system to generate revenue, reduce operating costs, and promote efficiency.

• Identify and deliver mobile services and applications where applicable to provide the public, staff, businesses, visitors, and other government agencies with a fast, easy and convenient way to access city information and conduct transactions.

• Continue to enhance the reliability, effectiveness, and security of the city's information infrastructure, vital to its ability to successfully deliver services to the public.

• Re-engineer or automate at least one internal business process and cross-department workflow by using and extending the technology to reduce operating costs, capture revenue opportunities and enable teamwork and collaboration across city organizations in order to increase efficiency and improve service to the public.

• Continue to enhance the successful IT internship program.

City of Norwalk 67 Department Summary - INFORMATION TECHNOLOGY

SIGNIFICANT CHANGES The Information Technology's approved FY 2018-19 expense budget has a net increase of $99,233 or 5.3% over the approved FY 2017-18 expense budget. This increase is driven by a $49,883 increase in Other Repairs & Maintenance for city-wide departmental software maintenance. Regular Wages increased by 38,918 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Training and Education account increased by $7,800 due to user anti-exploit training expenses; the Telephone account increased by $2,761 to reflect trend expenses; and a $129 net decrease in miscellaneous other accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Information Technology $1,642,882 $1,631,890 $1,826,424$1,923,812 $97,3885.33 % GIS $25,064 $31,112 $45,697$47,542 $1,8454.04 %

Total $1,667,945 $1,663,002 $1,872,121$1,971,354 $99,2335.30 %

Budget By Major Group Personnel Services $957,634 $960,806 $1,048,731$1,088,228 $39,4973.77 % Contractual Services $680,349 $690,886 $805,640$868,276 $62,6367.77 % Supplies and Materials $2,681 $2,008 $2,750$2,350 ($400 ) (14.55 %) Fixed Charges $14,299 $0 $0$0 $00.00 % Capital Outlay $12,983 $9,302 $15,000$12,500 ($2,500 ) (16.67 %) Total $1,667,945 $1,663,002 $1,872,121$1,971,354 $99,2335.30 %

NON-TAX REVENUE

Miscellaneous $0 $7,439 $0$0 $00.00 % Total $0 $7,439 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $1,667,945 $1,655,564 $1,872,121$1,971,354 $99,2335.30 %

Summary by Division - Approved FY 2018-19

GIS $47,542

Information Technology $1,923,812

68 City of Norwalk Department Summary - INFORMATION TECHNOLOGY

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Information Technology Director of Information Technology 1 $150,12211 $150,122 $150,122 10$164,341 $14,219 Sr. Systems Engineer - Public Safety 1 $98,44611 $98,446 $98,446 10$105,004 $6,558 Network Engineer 1 $98,44611 $98,446 $98,446 10$105,004 $6,558 Senior Systems Engineer 1 $98,44612 $98,446 $179,436 20$195,708 $16,272 Database Administrator/Programmer 1 $98,44611 $98,446 $98,446 10$105,004 $6,558 Manager, Citywide Applications 1 $108,54711 $108,547 $108,547 10$115,780 $7,233 E-Government Coordinator 1 $93,75111 $93,751 $93,751 10$99,997 $6,246 Desktop Support Technician 2 $147,11822 $150,604 $154,282 1-1$71,095 ($83,187) Desktop Support Technician 0 $000 $0 $0 11$58,461 $58,461 Total 9 $893,322 9 $896,808 10 $981,47610$1,020,394 0 $38,918

Department Total 9910$893,322 $896,808 $981,476 10 $1,020,394 0 $38,918

INFORMATION TECHNOLOGY SERVICES FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $957,634 $960,806 $1,048,731$1,088,228 $39,4973.77 % Contractual Services $655,285 $659,774 $759,943$820,734 $60,7918.00 % Supplies and Materials $2,681 $2,008 $2,750$2,350 ($400 ) (14.55 %) Fixed Charges $14,299 $0 $0$0 $00.00 % Capital Outlay $12,983 $9,302 $15,000$12,500 ($2,500 ) (16.67 %) Total $1,642,882 $1,631,890 $1,826,424$1,923,812 $97,3885.33 %

GIS FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Contractual Services $25,064 $31,112 $45,697$47,542 $1,8454.04 % Total $25,064 $31,112 $45,697$47,542 $1,8454.04 %

City of Norwalk 69 Department Summary - INFORMATION TECHNOLOGY

PERFORMANCE INDICATORS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $1,667,945$1,663,002 $1,872,121 $1,971,354 Employees 9109 10 Outputs Administration # of cash management transactions (payments 150~ 150 150+ 150+ processed/bills paid) # of contracts managed 50+50+ 50+ 55 # of special appropriations/BET transfers 211 2 Total dollars of contracts managed 500,000+$500,000+ $500,000+ $671,000 Information Infrastructure # of backups performed successfully as scheduled1,1201,120 1,120 1120 # of cyber attacks stopped at the permeter 100,000+ # of e-mail messages sent/received 6,000,000+6,000,000+ 6,000,000+ 6,300,000 # of hardware platforms supported 1010 10 10 # of pieces of equipment maintained 1,500+1,500+ 1,500+ 1500+ # of remote connections 20+20+ 20+ 20+ # of software licenses 1,000+1,000+ 1,000+ 1000+ # of spam/viruses/bulk messages filtered out150,000,000+150,000,000+ 150,000,000+ 150,000,000+ # of systems and critical metrics monitored 9591 91 90 # of virtual servers maintained 5456 56 78 % of time services available to users (uptime)90%92% 92% 95% Help Desk/technical support services # of desktops, tablets, and laptops older than 5 approx 15%approx 15% approx 20% approx 20% years # of desktops, tablets, smartphones and laptops in 700+750+ 750+ 800+ the City # of Help Desk calls or emails 15,500+12,600 12,600+ 12,600+ # of hours spent responding to Help Desk calls or 6,8006,200 6,750 6,500 emails # of printers & copiers supported 50+100+ 100+ 75 # of user training classes offered 211 2 Software Applications # of application systems supported 5858 58 59 # of custom applications or interfaces written 138 10 12 # of hours computer systems are down for 5050 50 50 scheduled maintenance # of hours spent on computer maintenance 65%60% 60% 60% # of new applications brought online 91212 6 # of software packages upgraded 159 9 8 E-government enterprise initiatives # of document and forms available on website10,000+10,000+ 10,000+ 10,000+ # of hours website is fully functional 8,750/yr8,700/hr 8,700/hr 8750/yr # of service requests processed through websiteover 700over 700 over 700 800+ # of transactions on the website 12 servce areas13 service areas 13 service areas 14 service areas # of visits to website 600,000+600,000 600,000+ 850,000+ Effectiveness Administration % of approved budget expended 98.5%97.9% 100% 100% Information Infrastructure

70 City of Norwalk Department Summary - INFORMATION TECHNOLOGY

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved % of backups performed successfully as 96%96% 96% 95% scheduled % of systems and critical metrics proactively 95%96% 98% 98% monitored % of time services available to users (uptime)96%96% 96% 96.5% Help Desk/technical support services % of Help Desk calls closed within 5 days 80%90% 90% 90% % of Help Desk calls responded to within 1 65%76% 76% 78% business day % of Help Desk calls responded to within 2 days72%89% 89% 90% % of Help Desk calls responded to within 5 days90%90% 90% 95% % of total staff time spent on break/fix calls 75%70% 70% 68% Help Desk calls answered by a staff member 72%80% 88% 89% Software Applications % availability of applications and services 97%97% 97% 97% % of time applications down for scheduled 5%7% 7% 7% maintenance E-government enterprise initiatives % of all transactions available on the website24%30% 35% 36% % of time website available to the public 99%99% 99% 99.5%

City of Norwalk 71 Department Summary - PERSONNEL & LABOR RELATIONS

PERSONNEL & LABOR RELATIONS

Description of Service/Mission Statements: To provide personnel and labor relations services to all city departments; to assist departments in recruiting, selecting and training new employees; to administer the city compensation plans, maintain employee records, and conduct analysis of job classifications; to administer the city's employee benefit program; to conduct periodic employee training and safety programs; and to represent the city's interest in collective bargaining, grievance and arbitration matters.

Highlights For 2017- 2018:

• The department successfully negotiated final settlements in collective bargaining with all six Unions representing city employees for a term of 7/1/16 through 6/30/20. These settlements are consistent with the financial plan established for collective bargaining and addressed all of the significant concerns of the various city departments.

• The department negotiated and successfully implemented the transition of our medical benefits programs for active and retired employees from the previous self-insured medical benefits program to a participating municipality in the Connecticut Partnership Plan 2.0 program effective 1/1/18. This transition maintained and slightly improved the level of medical benefits provided to active and retired employees, while also reducing the overall cost to the city and the out of pocket and premium contribution costs to the employees.

• The department reduced the number of backlogged grievances on file with the Union that had the most grievances filed.

• The department successfully completed the annual open enrollment for medical benefits and the FSA program.

• The department successfully recruited and filled all of the requested positions, including a new Health Director.

Goals For 2018 - 2019: • Reduce any remaining backlog of claims and grievances while improving the working relationships among all employees.

• Address and resolve any issues that arise regarding the conversion of the city’s medical benefits program.

• Review and revise, as needed, departmental and city policies and procedures that affect city employees and the recruitment and selection process.

72 City of Norwalk Department Summary - PERSONNEL & LABOR RELATIONS

SIGNIFICANT CHANGES The Personnel & Labor Relations approved FY 2018-19 expense budget has a net increase of $29,086 or 4.8% over the approved FY 2017-18 expense budget. Regular Wages increased by $28,442 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Other miscellaneous accounts have a net increase of $644.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Personnel & Labor Relations $559,681 $517,447 $605,385$634,471 $29,0864.80 %

Total $559,681 $517,447 $605,385$634,471 $29,0864.80 %

Budget By Major Group Personnel Services $494,666 $416,585 $502,899$531,823 $28,9245.75 % Contractual Services $55,622 $97,961 $99,486$99,648 $1620.16 % Supplies and Materials $2,030 $791 $3,000$3,000 $00.00 % Fixed Charges $6,793 $0 $0$0 $00.00 % Grants & Donations $570 $2,111 $0$0 $00.00 % Total $559,681 $517,447 $605,385$634,471 $29,0864.80 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $559,681 $517,447 $605,385$634,471 $29,0864.80 %

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Personnel & Labor Relations Dir. Of Personnel & Labor Relations 1 $127,58311 $130,134 $136,686 10$136,686 $0 Personnel Administrator 1 $84,08911 $85,771 $87,487 10$89,543 $2,056 Personnel Records & Benefit Tech II 1 $80,99000 $0 $0 00 HR Assistant 1 $66,65411 $66,654 $66,654 10$78,357 $11,703 HR Project Coordinator 1 $57,55011 $60,439 $63,453 10$74,639 $11,186 Benefits Manager 0 $011 $84,000 $86,083 10$88,106 $2,023 Executive Assistant 1 $59,05511 $60,236 $61,411 10$62,885 $1,474 Total 6 $475,921 6 $487,234 6 $501,77460$530,216 $28,442

Department Total 66$475,921 $487,234 6 $501,774 6 $530,216 0 $28,442

City of Norwalk 73 Department Summary - PERSONNEL & LABOR RELATIONS

PERFORMANCE INDICATORS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $559,681$517,447 $605,385 $634,471 Employees 666 6 Outputs Recruitment & Selection # of advertisements for outside recruitment 13373 73 70 # of applications received reviewed 4,0445,147 5,147 5,000 # of interviews conducted 8092 92 90 # of promotions/bids 2215 15 13 Contracts/Collective Bargaining # of contract negotiations completed 166 0 # of contracts initiated 566 0 Grievances # of grievances filed 2320 20 17 # of grievances filed for arbitration with State 866 5 # of grievances resolved/disposed of 1312 12 10 Employee Benefits # of employee records maintained 2,0152,040 2,040 2,045 # of retirements 4543 43 50 # of severance pays issued 4542 42 40 Effectiveness Administration % of approved budget expended 92.7%83.3% 100% 100% Recruitment & Selection % of promotion/bids reviewed in a timely manner100%100% 100% 100% % of vacant positions filled in a timely manner100%100% 100% 100% Job Classifications/Reclassifications % of reclassifications requests reviewed in a timely 100%100% 100% 100% manner Grievances % of grievances resolved before arbitration 50%50% 50% 50% % of grievances responded to within deadlines100%100% 100% 100%

74 City of Norwalk Department Summary - HUMAN RELATIONS & FAIR RENT DEPARTMENT

HUMAN RELATIONS & FAIR RENT DEPARTMENT

Description of Service/Mission Statements: To provide support to the Human Relations Commission and the Fair Rent Commission, receiving, investigating, and mediating complaints of discrimination with regard to housing, employment, public accommodations, and unfair or unconscionable rent or rental increases. To promote mutual understanding and respect, encourage equality of opportunity for all the people of Norwalk. To conduct programs of training, education, research and action that will contribute to carrying out the Department’s purpose. To cooperate with organizations and governmental agencies to facilitate the Department’s purpose. To develop and review affirmative action goals for the City of Norwalk. To coordinate the city’s efforts to comply with the Americans with Disabilities Act, Title II (including staffing of City's ADA Committee). To coordinate language access to municipal programs and services for people with limited English proficiency. To represent the City of Norwalk on Opening Doors of Fairfield County: a Regional Alliance to Prevent and End Homelessness, and to assist the youth of Norwalk in finding summer employment via the Mayor's Summer Youth Employment Program.

Highlights For 2017- 2018:

• Represented the City and Mayor in Opening Doors of Fairfield County (“ODFC”) which is the implementation of our Ten Year Plan to Prevent and End Homelessness. Work included political leadership to bring agencies together to: o Create an innovative efficiency standard requiring all providers of permanent supportive housing to meet a maximum per-unit budget. The excess funding for projects over our maximum allowable per-unit cost amounted to $800,000 which was re-directed to new permanent supportive housing units and rapid rehousing funding. o Work with the Norwalk Housing Authority to create a preference for homeless in phase two of the Washington Village redevelopment plan which will house 17 homeless individuals/families from the ODFC prioritized waiting list. o Continue to keep all our chronically homeless individuals and families matched to a housing subsidy and support services within 90 days of being identified. o Maintain functional zero for veteran homelessness. • Managed ADA Capital projects including project selection, planning, application for funding, and coordination of construction with multiple departments with oversight from City’s ADA Committee. • Started work on completing operating budget projects from the City's ADA Compliance and Transition Plan. • Completed utilization analysis of city workforce and set goals as required by the City’s Affirmative Action Program. • Processed ADA accommodation and modification requests related to current employees. • Expanded number of in-house interpreters as part of the City's Language Access Program. • In process of implementing open captioning and Spanish captioning of Common Council videos. • Increased the visibility of the Commissions through continued use of free landlord/tenant seminars, outreach with new community leaders, collaboration with local schools on international human rights programs through, and regular attendance at and participation in Food, Fuel, and Shelter. • Conducted Commission meetings and hearings, and processed complaints in a timely manner. • Obtained five new of worksite partners for the Mayor’s Summer Youth Employment Program (SYEP). • Conducted training for the Center for Youth Leadership on sexual harassment in the workforce.

Goals For 2018 - 2019: • Update forms provided to complainants and respondents before the Human Relations Commission. • Obtain funding for ADA capital projects and implement projects outlined in the ADA Compliance and Transition Plan as prioritized by the city’s ADA Committee. • In collaboration with Personnel Department, complete annual affirmative action utilization analysis and set goals. • Maintain “functional zero” for all veteran homelessness and chronic homelessness in greater Norwalk. • Increase funding and develop plan for ending Youth Homelessness in Fairfield County. • Monitor use of LanguageLine and compliance with the Language Access Plan. • Increase the visibility of the Human Relations and Fair Rent Commissions through continued outreach to community leaders, educational programs, and attendance at community meetings. • Collaborate with other city organizations to further educational initiatives related to civil rights, diversity, Americans with Disabilities Act, and landlord/tenant rights and responsibilities. • Conduct meetings and hearings and process complaints in a timely manner. • Increase financial contributions and number of SYEP worksites and participants. • Create and implement a social media plan to improve and streamline communication among SYEP worksite partners and youth participants.

City of Norwalk 75 Department Summary - HUMAN RELATIONS & FAIR RENT DEPARTMENT

SIGNIFICANT CHANGES The Human Relations & Fair Rent approved FY 2018-19 expense budget has a net increase of $39,785 or 11.5% over the approved FY 2017-18 expense budget. This increase is driven by a $32,107 increase in Regular Wages due to contractual wage and step increases. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Other Increases are: a $5,040 increase in Other Contractual Services due to the hiring of two consultants to add open captioning in English and Spanish to the Common Council videos found on the city’s website as required by the Americans with Disabilities Act and Language Access Program; a $2,500 increase in Other Professional Services for website development for the Mayor’s Summer Youth Employment Program; and a $138 net increase in miscellaneous other accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Human Relations & Fair Rent $303,177 $333,051 $345,384$385,169 $39,78511.52 %

Total $303,177 $333,051 $345,384$385,169 $39,78511.52 %

Budget By Major Group Personnel Services $278,380 $314,555 $314,344$346,781 $32,43710.32 % Contractual Services $18,826 $16,517 $29,040$36,388 $7,34825.30 % Supplies and Materials $1,920 $1,980 $2,000$2,000 $00.00 % Fixed Charges $4,051 $0 $0$0 $00.00 % Total $303,177 $333,051 $345,384$385,169 $39,78511.52 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $303,177 $333,051 $345,384$385,169 $39,78511.52 %

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Human Relations & Fair Rent Dir. of Human Relations & Fair Rent 1 $109,82511 $109,825 $109,825 10$120,308 $10,483 Civil Rights/Fair Rent Investigator 1 $73,46311 $77,141 $77,141 10$90,704 $13,563 Administrative Support II 1 $57,55011 $57,550 $57,550 10$61,384 $3,834 Program Coordinator 1 $15,00011 $60,000 $63,453 10$67,680 $4,227 Total 4 $255,838 4 $304,516 4 $307,96940$340,076 $32,107

Department Total 44$255,838 $304,516 4 $307,969 4 $340,076 0 $32,107

HUMAN RELATIONS DESCRIPTION OF SERVICES To receive, investigate, and adjudicate complaints of discrimination with regard to housing, public accommodation and employment; to monitor the City's Affirmative Action/Equal Opportunity Program and the City's ADA Title II compliance; to educate the community on civil and human rights.

76 City of Norwalk Department Summary - HUMAN RELATIONS & FAIR RENT DEPARTMENT

FAIR RENT DESCRIPTION OF SERVICES To investigate complaints from residents who feel that their rent is harsh and/or unconscionable; to conduct hearings and make decisions in a judicial capacity; to encourage compliance by landlords and tenants with statutes, acts, ordinances, and decisions of State and City agencies; to mediate disputes between landlords and tenants where practicable.

PERFORMANCE INDICATORS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $303,177$333,051 $345,384 385,169 Employees 344 4 Outputs # Homeless Veterans from PIT Count 625 1 Human Relations Commission # of HRC complaints settled w/o a hearing 2N/A1 1 # of HRC educational/awareness Programs 233 3 Conducted # of HRC formal written complaints filed 210 1 # of HRC intakes 8544 65 60 Fair Rent Commission # of FRC complaints settled w/o a hearing 1330 25 19 # of FRC educational/awareness seminars 322 3 conducted # of FRC follow-up contacts 2,9682,111 3,200 3,000 # of FRC formal written complaints filed 1531 26 20 # of FRC intakes 549484 682 600 Americans With Disabilities Act # Capital projects completed to comply w/ ADA 1522 17 6 plan # of ADA related intakes 244 18 15 # of educational programs ADA 011 0 # Steps completed towards AAP compliance 223 3 Greater Norwalk Opening Doors # Chronically Homeless Adults from PIT Count3831 18 10 Effectiveness # Chronically Homeless Adults from PIT Count3831 18 10 # Homeless Veterans from PIT Count 625 1 Human Relations Commission % of HRC cases resulting in a formal complaint2.4%2.4% 1.5% 2.4% % of HRC complaints settled by mediation w/o a 100%100% 100% 100% hearing Fair Rent Commission % of FRC complaints settled w/o a hearing 87%93% 97% 95% % of FRC intakes resulting in a formal complaint2.7%2.7% 4.2% 4.2%

City of Norwalk 77 Department Summary - YOUTH SERVICES

YOUTH SERVICES

Administration Justice Assistance Grant

Description of Service/Mission Statements: To promote the healthy development of Norwalk’s children, youth, and families through collaboration, resource development, juvenile justice, prevention and early intervention. This is achieved through planning, evaluating, coordinating and implementing services for children, youth and families in Norwalk. The department provides adolescent services such as intervention and counseling; juvenile justice and related programs, such as youth development and anger management. The department is also a collaborator in its provision of services with the Norwalk Public Schools, Norwalk Police Department, and other local social services and agencies. Juvenile Justice services continue regionalization efforts via contracting with the Town of Westport for provision of Juvenile Justice services.

Highlights For 2017- 2018: • Continued provision of "Peer Outreach" program; a middle school, activity based, youth development program offered after school each week. • Continued provision of counseling services to adolescents and their families serving approximately130 families per year. • Continued provision of Juvenile Justice Services. This entails the coordination of the local Juvenile Review Board, a Juvenile Court diversionary program. This program has also been renewed with the Town of Westport. Westport has agreed to adjust their contract with the City of Norwalk from $15,000 to $18,000 beginning July 1, 2018, to utilize the Norwalk JRB and related services for the upcoming fiscal year. The Norwalk JRB is expected to manage approximately 190 cases this year; it should be noted this number may be exceeded by the changes in the State of Connecticut's judicial system no longer handling school truancy cases with the expectation that all truancy cases will be routed through community JRBs. [Note: the State has currently not provided any additional funding for this activity.] • Participated in various grant committees and task forces such as the Bryne Criminal Justice Initiative Safer Communities Planning Grant. • Continued collaboration with Region 1 and Statewide CT Youth Services Assoc. (CYSA) entities relating to advocacy for issues that impact youth within our local community. • Continued collaboration with the Juvenile Justice Task Force local interagency service team (LIST) to advocate for juvenile justice issues impacting youth within our local community.

78 City of Norwalk Department Summary - YOUTH SERVICES

Goals For 2018 - 2019: • Expand the regionalization of the Juvenile Review Board (JRB) and related services to the Town of Weston. Norwalk, Westport, and Weston all share the same Juvenile Court catchment area currently located in Bridgeport. Funds would be sought from the Town of Weston to support their inclusion in the Norwalk JRB. Discussion of this proposal is ongoing and there appears to be interest from the Town of Weston Police Department. [Note: Weston had indicated a plan to join the Norwalk JRB in fiscal year 2017-2018 but this plan was not followed through by the Weston Town Administrator). A new, permanent, Chief of Police hire has replaced the Acting Police of Chief in Weston and discussions are ongoing with him to actualize the plan for Weston to join the Norwalk JRB in the 2018-19 fiscal year. An interest in approaching other communities within the next fiscal year such as New Canaan, to join the Norwalk JRB is also a goal. • Continue to advocate and seek funding from Court Support Services Division (CSSD) to provide funding for Juvenile Justice related services. This service defers approximately 200 cases per year from the Juvenile Court to the local JRB without any current support from CSSD. This is an advocacy focus of Youth Service Bureaus (YSB) around the state as YSBs have been the designated coordinators of JRBs throughout the state. • Continue to pursue current and increased funding level from the State Department of Education (SDE) that provides funding to the Norwalk Department of Youth Services as the designated local YSB. As of the date of this budget preparation, State funding via the YSB grant has yet to be determined but is expected to be approximately $50,000, a reduction from the previous fiscal year (from $53,485) due to cuts in the State budget. • Continue to work with the City's Grants Manager to identify and procure additonal grants, state or federal, to support, subsidize, and augment the services the Norwalk YSB provides.

City of Norwalk 79 Department Summary - YOUTH SERVICES

SIGNIFICANT CHANGES The Youth Services department increases $29,781 or 9.0%. This increase is driven by a $19,964 increase in Regular Wages due to contractual wage and step increases; a $6,362 increase in Part-Time Wages due to an increase in hourly rates of pay to reflect the labor market and an increase in the number of hours; a $3,367 increase in Overtime Wages in order to pay for the Peer Outreach program; and an $88 increase in miscellaneous other accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Youth Services $282,630 $296,661 $331,505$361,286 $29,7818.98 %

Total $282,630 $296,661 $331,505$361,286 $29,7818.98 %

Budget By Major Group Personnel Services $270,117 $289,151 $321,636$351,329 $29,6939.23 % Contractual Services $5,592 $5,958 $7,368$7,456 $881.19 % Supplies and Materials $2,290 $1,552 $2,501$2,501 $00.00 % Fixed Charges $4,631 $0 $0$0 $00.00 % Total $282,630 $296,661 $331,505$361,286 $29,7818.98 %

NON-TAX REVENUE

Intergovernmental $61,287 $53,485 $66,887$50,000 ($16,887 ) (25.25 %) Service Charges $15,000 $15,000 $30,000$33,000 $3,00010.00 % Total $76,287 $68,485 $96,887 $83,000 ($13,887) (14.33 %)

AMT. SUPPORTED BY TAXES $206,343 $228,176 $234,618$278,286 $43,66818.61 %

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Youth Services Director of Youth Services 1 $106,85111 $109,825 $109,825 10$117,142 $7,317 Coordinator of Juvenile Justice and 1 $66,65411 $66,654 $66,654 10$78,356 $11,702 Prevention Programs JRB Assistant Coordinator 0 $011 $60,439 $60,439 10$61,384 $945 Total 2 $173,505 3 $236,918 3 $236,91830$256,882 $19,964

Department Total 23$173,505 $236,918 3 $236,918 3 $256,882 0 $19,964

80 City of Norwalk Department Summary - YOUTH SERVICES

PERFORMANCE INDICATORS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $282,630$296,661 $331,505 $361,286 Employees 233 3 Outputs General # of coalition efforts joined 333 3 # of grants received 222 2 # of grants written/applied for 333 2 # of Juvenile Review Board clients referred to the 720 0 100 court due to lack of capacity # of Juvenile Review Board clients referred to the 1623 23 25 court due to program failure # of Juvenile Review Board clients served 160232 232 232 # of social skills group participants 6060 60 60 # of social skills groups conducted 3939 39 39 # of special appropriations/BET transfers required000 0 # of State/Federal grant reports submitted 222 2 # of State/regional meetings attended 1820 20 20 # of youth/familes counseled 140140 140 140 Total dollar amount of contracts managed $16,800$16,800 $16,900 $19,900 Effectiveness General % of approved budget expended 99.9%90.9% 100% 100% % of grant reports submitted in a timely manner100%100% 100% 100% % of grants refunded 100%100% 100% 100% % of Juvenile Review Board Clients who 90%90% 85% 85% successfully complete their contracts. % of participants who would rate JRB service 90%90% 90% 98% valuable % of State reports submitted by due date 100%100% 100% 100%

City of Norwalk 81 Department Summary - REGISTRAR OF VOTERS

REGISTRAR OF VOTERS

Administrator Democrat Republican

Description of Service/Mission Statements: To increase voter registration and participation. To conduct and monitor federal, state and local elections and primaries within the City of Norwalk. To maintain an accurate voter registry, fully implement the Federal HAVA Bill and fully implement Connecticut General Statutes.

Highlights For 2017- 2018:

• Successfully completed processing of Primary Petitions and General Election Petitions from four city-wide and five in-district candidates. • Successfully completed District A Democratic Primary, September 12, 2017. • Successfully completed Close Vote Recount of District A Primary, Sept. 18, 2017 • Successfully completed Mayoral Election, November 7, 2017. • Successfully completed recount of District D Council race, November 13, 2017 • Successfully completed audit; one polling site (Fox Run) November 27, 2017. • Norwalk election used for testing of State Election Management System. • Improvements in training materials for election day poll workers. • Successfully designed, manufactured and acquired new or improved election equipment. • Hiring and training of approximately 180 poll workers for the Election Day. • Norwalk is a model for the State of Connecticut. • Maintained voter system for over 50,000 voters. • Training regarding of citizens with voter optical scanner system & ADA system. • Educated voters & poll workers with voting procedures. • Continued voter registration outreach. • Completed annual canvass of 50,000 active voters. • Purged and maintained voter files;in excess of 9,500 changes (additions, corrections and removals) to voter files first 11 months of 2017 (vs. 6,200 in first 11 months of 2015). • Continued presence on ROVAC and ROVAC Committees. • Fairfield County ROVAC training and meetings. • Continued review of proposed State legislation. • Successful implementing State General Statutes. • Successfully completed Election Day Registration (EDR). • Completion by both Registrars of Registrar Certification classes at UCONN and passing of required Secretary of the State's exam to become Certified Registrars.

Goals For 2018 - 2019: • Completion of Annual Mandated Canvass. • Purging of inactive to delete voters post-Election. • Purging of active to inactive voters post-Election • Voter file maintenance, over 50,000 active voters. • Continued presence on ROVAC. • Continued review of proposed State legislation. • Continued improvements of election day activities. • Continued education of voters and poll workers. • Maintain voter systems – single data entry in CVRS, integrate the local system. • Successful completion of State Elections and (almost certain) Primary. • Review absentee ballot system. • Test, repair and improve the election equipment. • Improving education on new election ADA equipment. • Review election day procedures with local moderators. • Working in conjunction with IT department to improve the city database. • Improve teaching materials. • Outreach to high school students and new residents. • Implement new state laws and new election equipment.

82 City of Norwalk Department Summary - REGISTRAR OF VOTERS

SIGNIFICANT CHANGES The Registrar of Voter's departmental approved FY 2018-19 expense budget has a net of $145,155 or 36.1% over the approved FY 2017-18 expense budget. This increase is driven by a $115,890 increase in Part-Time and Temporary Wages due to an increased number of voters for the State and Federal elections as a result of the legal settlement between Motor Vehicle Department with the Department of Justice and Secretary of State; a $25,700 increase in the Other Machinery and Equipment account; and a $3,565 net increase in miscellaneous other accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Administration $455,296 $426,082 $401,988$547,143 $145,15536.11 %

Total $455,296 $426,082 $401,988$547,143 $145,15536.11 %

Budget By Major Group Personnel Services $359,358 $354,997 $318,753$440,333 $121,58038.14 % Contractual Services $60,879 $41,026 $57,815$90,210 $32,39556.03 % Supplies and Materials $28,187 $26,354 $18,120$15,000 ($3,120 ) (17.22 %) Fixed Charges $6,873 $1,400 $800$1,600 $800100.00 % Capital Outlay $0 $2,306 $6,500$0 ($6,500 ) (100.00 %) Total $455,296 $426,082 $401,988$547,143 $145,15536.11 %

NON-TAX REVENUE

Intergovernmental $5 $0 $5$0 ($5 ) (100.00 %) Total $5 $0 $5 $0 ($5) (100.00 %)

AMT. SUPPORTED BY TAXES $455,291 $426,082 $401,983$547,143 $145,16036.11 %

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Registrar of Voters Registrar of Voters 2 $106,06222 $106,062 $114,210 20$115,924 $1,714 Administrative Support II 1 $57,55011 $57,550 $57,550 10$61,384 $3,834 Total 3 $163,612 3 $163,612 3 $171,76030$177,308 $5,548

Department Total 33$163,612 $163,612 3 $171,760 3 $177,308 0 $5,548

City of Norwalk 83 Department Summary - REGISTRAR OF VOTERS

PERFORMANCE INDICATORS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $455,296$426,082 $401,988 $547,143 Employees 333 3 Outputs Administration # of pieces mailed 7,50010,000 10,000 12,500 # of special appropriations/BET transfers required11 1 Voter Registration # of new voters registered 2,5005,000 5,000 5,000 # of notification letters sent for yearly voter 4,0004,000 4,000 5,000 canvass Election Day # of polling place notification cards sent to 45,00045,000 45,000 51,000 registered voters # of registered voters 43,96044,400 44,400 51,000 # of training sessions held 2525 25 25 # of voting tabulator receiving scheduled 3030 30 30 maintenance # of voting tabulators the City owns 3030 30 30 # of workers hired and trained for Election Day200220 220 200 Effectiveness Administration % of approved budget expended 99.4%100% 100% 100% Voter Registration % of new voter registration processed within one 100%100% 100% 100% business day % of new voter registrations submitted to State 100%100% 100% 100% within the statutory guidelines % of voters who have moved who are sent 100%100% 100% 100% notification letters State Voter Registration Canvass Report 100%100% 100% 100% Submitted on time/within statutory guidelines Election Day % of poll workers who have worked the polls 80%80% 80% 80% before % of registered voters who voted in the primary Dem. 18.33% Dem. 15% Dem. 15% Dem. 7.75% Rep. 18.74% Rep. 20% Rep. 20% % of time voting machines need to be repaired on 000 0 Election Day

84 City of Norwalk Department Summary - FINANCE DEPARTMENT

FINANCE DEPARTMENT

Tax Assessor Tax Collector Accounting Management Purchasing & Treasury & Budgets

Description of Service/Mission Statements: The Department of Finance is responsible for the administration of the fiscal policies of the city and for keeping the accounts and financial records of the city.This includes the assessment and collection of taxes and other revenues, the custody, investment, and disbursement of city funds, the control over expenditures, the purchase of services and materials, and the preparation of the city's operating and capital budgets.

Highlights For 2017- 2018:

• Ended FY 2017 with positive financial results of operation. FY 2017 ended with a total fund balance of $55.6 million an increase of $4.5 million. Unassigned fund balance also increased by $3.9 million to $51.2 million.

• Maintained the City's Aaa/AAA bond rating from all three major rating agencies.

• Issued $35.0 million of general obligation bonds in July 2017 to finance the City's capital program and refunded an additional $25.7 million for interest rate savings.

• Received the Certificate of Achievement for Excellence in Financial Reporting and the Distinguished Budget Presentation Award from the Government Finance Officers' Association.

Goals For 2018 - 2019: • Maintain the city's strong financial condition by developing realistic budgets that result in balanced financial results of operation.

• Maintain the city's strong oversight over financial operations through regular revenue and expenditure forecasting. Prepare quarterly forecasts of revenues, expenditures, and changes in fund balance for the general fund. Monitor and prepare quarterly forecasts of revenues and expenses and changes in net position for the insurance internal services fund.

• Prepare and update the city's three-year proforma operating budget projection in advance of the annual budget process, in order to assist the Mayor in formulating his budgetary priorities.

• Maintain the city's excellence in financial reporting by regularly producing timely and accurate financial reports.

City of Norwalk 85 Department Summary - FINANCE DEPARTMENT

SIGNIFICANT CHANGES The Finance budget increases $337,659 or 9.3%. This is driven by a $364,996 increase in Regular Wages due to contractual wage and step increases, including the new Controller position in addition to the existing Controller's salary and severance. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Other increases are: an $88,875 increase in the Tax Assessor’s Other Professionals Services account to cover the cost of retaining professional commercial valuation services, market research, and economic analysis. These increases are offset by a $74,000 decrease in the Tax Collector’s Other Professional Services for expenses related to the tax sale; a $35,100 decrease in Accounting & Treasury’s IT Services due to the replacement of the time clocks which happened in the previous fiscal year; and a $7,112 net decrease in other miscellaneous accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Office Of Director $264,733 $227,126 $213,985$218,175 $4,1901.96 % Tax Assessor $731,034 $734,365 $832,860$980,964 $148,10417.78 % Tax Collector $929,876 $869,449 $964,381$949,851 ($14,530 ) (1.51 %) Accounting & Treasury $773,662 $838,183 $887,520$1,052,819 $165,29918.62 % Management & Budgets $328,451 $366,799 $323,570$337,477 $13,9074.30 % Purchasing Office $364,455 $348,748 $403,129$423,818 $20,6895.13 %

Total $3,392,210 $3,384,670 $3,625,445$3,963,104 $337,6599.31 %

Budget By Major Group Personnel Services $2,769,122 $2,821,443 $2,903,567$3,271,233 $367,66612.66 % Contractual Services $559,736 $529,768 $647,147$652,873 $5,7260.88 % Supplies and Materials $20,200 $28,762 $35,225$32,125 ($3,100 ) (8.80 %) Fixed Charges $43,101 $4,697 $4,406$6,873 $2,46755.99 % Debt Service $52 $0 $0$0 $00.00 % Capital Outlay $0 $0 $35,100$0 ($35,100 ) (100.00 %) Total $3,392,210 $3,384,670 $3,625,445$3,963,104 $337,6599.31 %

NON-TAX REVENUE

Interest and Penalties $1,806,407 $1,725,923 $1,806,407$1,836,781 $30,3741.68 % Intergovernmental $4,790,317 $6,833,576 $7,790,584$5,128,497 ($2,662,087 ) (34.17 %) Service Charges $14,517 $35,843 $28,523$24,720 ($3,803 ) (13.33 %) Miscellaneous $336,015 $172,175 $336,116$417,716 $81,60024.28 % Investment Income $1,845,255 $166,072 $1,000,000$1,000,000 $00.00 % Total $8,792,510 $8,933,590 $10,961,630 $8,407,714 ($2,553,916) (23.30 %)

AMT. SUPPORTED BY TAXES ($5,400,300) ($5,548,920 ) ($7,336,185 ) ($4,444,610) $2,891,575(39.42 %)

86 City of Norwalk Department Summary - FINANCE DEPARTMENT

Summary by Division - Approved FY 2018-19

Management & Budgets Purchasing Office $337,477 $423,818 Office Of Director $218,175 Tax Assessor $980,964

Accounting & Treasury Tax Collector $1,052,819 $949,851

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Finance Director Director of Finance 1 $148,96011 $154,978 $158,078 10$161,793 $3,715 Total 1 $148,960 1 $154,978 1 $158,07810$161,793 $3,715 Tax Assessor Assistant Assessor 1 $109,82511 $109,825 $109,825 10$120,308 $10,483 Assessor 1 $132,72311 $132,723 $136,473 10$149,400 $12,927 Assessment Clerk 1 $54,80922 $109,618 $109,618 20$116,922 $7,304 Assessment Analyst 3 $210,37923 $133,902 $197,355 30$224,091 $26,736 Sr Assessment Analyst 0 $010 $69,977 $0 00 Assessment Technician I 1 $66,65411 $66,654 $66,654 10$71,095 $4,441 Administrative Assessment Technician 2 $115,10011 $57,550 $57,550 10$61,384 $3,834 Assessment Data Technician 1 $63,45311 $63,453 $63,453 10$67,680 $4,227 Total 10 $752,943 10 $743,702 10 $740,92810$810,880 0 $69,952 Tax Collector Tax Collector 1 $124,05611 $127,316 $127,316 10$141,566 $14,250 Assistant Tax Collector 1 $105,23111 $105,231 $105,231 10$113,576 $8,345 Delinquent Tax Collector 1 $84,74011 $84,740 $84,740 10$90,386 $5,646 Supervisor of Data Records 1 $63,45311 $63,453 $63,453 10$67,680 $4,227 Tax Administrative Aide I 2 $104,90122 $107,259 $115,100 20$122,768 $7,668 Cashier/Clerk 1 $52,21011 $45,100 $47,351 10$53,021 $5,670 Sr Cashier 1 $63,45311 $63,453 $63,453 10$67,680 $4,227 Total 8 $598,044 8 $596,552 8 $606,64480$656,677 $50,033 Accounting & Treasury Principal Accountant 1 $115,76411 $115,764 $115,764 10$113,972 ($1,792)

City of Norwalk 87 Department Summary - FINANCE DEPARTMENT

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Comptroller (inc. severance) 1 $150,12211 $154,076 $154,076 0-1$156,366 $2,290 New Comptroller 0 $000 $0 $0 11$155,912 $155,912 Account Clerk II 3 $184,33133 $184,331 $184,331 30$203,040 $18,709 Accountant 0 $011 $63,453 $66,654 10$74,639 $7,985 Budget Analyst/Accountant 1 $89,29511 $89,295 $89,295 10$95,245 $5,950 Administrative Support II 1 $47,35111 $49,709 $57,550 10$61,384 $3,834 Payroll & Accounts Payable Supervisor 1 $73,46311 $73,463 $73,463 10$78,357 $4,894 Financial Systems Manager 0 $000 $0 $0 00$0 $0 Total 8 $660,326 9 $730,091 9 $741,13390$938,915 $197,782 Management & Budgets Director of Management & Budgets 1 $136,43411 $126,685 $130,612 10$133,426 $2,814 Budget Analyst/Internal Auditor 1 $80,99010 $85,039 $0 00 Assistant Dir. Management & Budgets 1 $112,79311 $112,793 $103,886 10$110,807 $6,921 Executive Secretary 1 $69,97711 $69,977 $69,977 10$74,639 $4,662 Total 4 $400,194 4 $394,494 3 $304,47530$318,872 $14,397 Purchasing Purchasing Agent 1 $112,79311 $106,851 $109,825 10$117,142 $7,317 Purchasing Officer 1 $86,96911 $73,583 $80,276 10$86,822 $6,546 Administrative Support I 0 $011 $45,100 $47,351 10$55,689 $8,338 Administrative Support II 1 $47,35100 $0 $0 00 Buyer 0 $011 $54,809 $57,550 10$64,466 $6,916 Total 3 $247,113 4 $280,343 4 $295,00240$324,119 $29,117

Department Total 34$2,807,580 36 $2,900,160 35 $2,846,260 35 $3,211,256 0 $364,996

88 City of Norwalk Department Summary - FINANCE DEPARTMENT

OFFICE OF DIRECTOR DESCRIPTION OF SERVICES To carry out the financial policies set by the Mayor, Board of Estimate and Taxation, and Common Council; develop long-range financial plans for the City; advise the Mayor, Board of Estimate and Taxation and Common Council on fiscal matters.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $203,233 $162,835 $158,078$162,268 $4,1902.65 % Contractual Services $58,470 $64,291 $55,907$55,907 $00.00 % Fixed Charges $3,030 $0 $0$0 $00.00 % Total $264,733 $227,126 $213,985$218,175 $4,1901.96 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $264,733 $227,126 $213,985 218,175 Employees 1 11 1 Outputs General # of bond financing transactions conducted 1 11 1 # of budget projection reports prepared 4 44 4 # of days after end of fiscal year required to close 75 75 75 75 books Dollar value of new bond financings $17.0M $22.0M $30.0M $30.0M Total City assets under management (millions)$1,275 $1,275 $1,302 $1,302 Effectiveness Variance between budgeted and actual General Fund Expenditures 98.9% 95.6% 100% 100% General Fund Revenues 101.84% 100% 100% 100% General # of Single Audit Findings reported by Outside 0 00 0 Auditors Cost of Financial Operations as % of total budget1.1% 1.1% 1.1% Years Received GFOA CAFR Award 25 26 27 28 Years Received GFOA Distinguished Budget 15 16 17 18 Award

City of Norwalk 89 Department Summary - FINANCE DEPARTMENT

TAX ASSESSOR DESCRIPTION OF SERVICES Establish Fair Market Value at 70% Assessed Value on all taxable and non-taxable property and administer State exemption programs, culminating in the filing of the annual Grand List in accordance with the State statutes.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $677,608 $676,052 $753,371$822,911 $69,5409.23 % Contractual Services $39,508 $52,433 $68,531$147,635 $79,104115.43 % Supplies and Materials $3,164 $2,774 $7,510$5,510 ($2,000 ) (26.63 %) Fixed Charges $10,754 $3,107 $3,448$4,908 $1,46042.34 % Total $731,034 $734,365 $832,860$980,964 $148,10417.78 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $731,034 $734,365 $832,860 $980,964 Employees 10 10 10 10 Outputs Administration # of boards, commissions & committees staff to1 11 1 # of elderly and disabled tax credit applications 1,425 1,229 1,109 1,230 received/entered # of FOI requests 65 68 47 42 # of hours processing personnel, requisition and 755 975 945 facility matters # of hours spent preparing meeting agendas 305 382 512 533 # of information requests/public inquiries 7,150 7,794 8,196 7,805 # of information sessions held 245 250 250 245 # of Personal Property Audit 20 62010 # of special appropriations/BET transfers required3 35 4 # of staff training classes and workshops attended22 21 18 16 # of State forms filed 16 16 16 16 Assessment Grand List Motor Vehicles - # of vehicles 70,500 71,397 73,114 73,736 Personal Property - # of accounts 3,555 3,545 3,596 3,576 Real Estate - # of properties 29,700 29,967 29,976 29,980 Suppl. MV’s - # of vehicles 14,855 14,968 16,733 16,668 Data Collection # of building permits, other inspections completed1,942 1,845 1,642 1,560 # of personal property declarations processed3,650 3,651 3,416 3,245 # of vehicles priced, added, deleted 14,225 14,367 17,855 16,792 Adjustments # of BAA appeals completed/processed 750 540 289 217 # of motor vehicle adjustments 2,600 2,834 2,692 2,422 completed/processed

90 City of Norwalk Department Summary - FINANCE DEPARTMENT

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

# of personal property adjustments 305 323 294 250 completed/processed # of real estate adjustments completed/processed699 703 668 577 Total dollar value of BAA appeals 760,000,000 447,200,000 239,334,815 167,534,370 Superior Court Appeals # of Court appeals completed/processed 105 68 47 21 Total dollar value of Court appeals 637,000,000 452,270,000 312,598,000 140,669,100 Effectiveness Administration # of personal property non-filers 250 350 525 250 % of approved budget expended 82.5% 88.6% 45.0% 90.0% % of information requests/inquiries answered in a 99% 99% 95% 99.0% timely manner % of State forms filed within statutory deadlines100% 100% 100% 100% % of tax credit applications processed in a timely 99% 100% 99% 99.5% manner Data Collection % of permitted properties inspected & entered into 97% 96% 75% 80.0% the system/processed in a timely manner Real Estate % of C of O Prorate Certificate processed within 95% 91% 70% 95.0% 90 days of CO Data entry error rate 2% 2% 3% 2.0% Quality control of 5% of inspections – field review 2% 2% 3% 2.5% error rate Adjustments % of BAA appeals that result in property adj.40% 45% 50% 55.0% % of Court appeals that result in property adj.90% 92% 99% 85.0%

City of Norwalk 91 Department Summary - FINANCE DEPARTMENT

TAX COLLECTOR DESCRIPTION OF SERVICES Administration of all billing and collection activity for current and delinquent real estate, vehicle and personal property taxes, sewer use chageds, interest fees and other charges and special assessments, processing and deposit of all payments; and maintenance of all records in accordance with provisions of the Connecticut General Statutes.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $617,766 $628,208 $635,595$692,402 $56,8078.94 % Contractual Services $299,309 $235,641 $323,986$252,449 ($71,537 ) (22.08 %) Supplies and Materials $3,777 $5,600 $4,800$5,000 $2004.17 % Fixed Charges $9,024 $0 $0$0 $00.00 % Total $929,876 $869,449 $964,381$949,851 ($14,530 ) (1.51 %)

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs

Direct Expenditures $929,876 $869,449 $964,381 $949,851 Employees 8 88 8 Effectiveness Collections Tax collection rates 98.9% 98.2% 98.5% 98.5

92 City of Norwalk Department Summary - FINANCE DEPARTMENT

ACCOUNTING & TREASURY DESCRIPTION OF SERVICES Maintain and supervise the general accounting function for the City and manage the recording, deposit and investment of funds; record all financial transactions of the City and prepare the City's financial reports in a timely and accepted format; provide accounting and reporting functions for special revenue grant programs and ensure that grant funds are expended in accordance with grant agreements and program objects.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $676,252 $741,868 $754,771$948,935 $194,16425.72 % Contractual Services $75,309 $78,506 $81,334$85,769 $4,4355.45 % Supplies and Materials $13,896 $17,808 $16,315$18,115 $1,80011.03 % Fixed Charges $8,152 $0 $0$0 $00.00 % Debt Service $52 $0 $0$0 $00.00 % Capital Outlay $0 $0 $35,100$0 ($35,100 ) (100.00 %) Total $773,662 $838,183 $887,520$1,052,819 $165,29918.62 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $773,662 $838,183 $887,520 1,052,819 Employees 8 9910 Outputs Administration # of boards, commissions & committees staff to3 33 3 Payroll # of 1099R’s prepared 1,194 1199 1,200 1,200 # of affordable care records prepared 2,868 2840 3,000 3,000 # of direct deposit checks 100,005 100726 100,000 100,000 # of payroll checks (City and Board of Education)8,159 7326 8,500 7,400 # of W2’s prepared 3,589 3724 3,600 3,600 Accounts Payable/General Ledger # of 1099 interest prepared 16 18 20 20 # of 1099 misc. prepared 556 542 600 600 # of electronic payments (Accounts Payable)6,244 5390 6,300 6,000 # of invoices 26,249 26939 27,000 27,000 # of journal entries 203,860 205228 204,000 204,000 # of vendor checks 25,367 25887 26,000 26,000 Investment Total basis points earned 167 14 80 90 Effectiveness % Accounts Payable for city processed in 30 days 80% % Accounts Payable processed in Accounting in 7 95% days Administration % of approved budget expended 99.8% 98.5% 99.9% 99.9%

City of Norwalk 93 Department Summary - FINANCE DEPARTMENT

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

Awarded GFOA Certificate for Excellence in 5 GFOA 5 GFOA 5 GFOA 5 GFOA Financial Reporting Comments Comments Comments Comments Payroll % of 1099’s prepared within Federal & State 100% 99.9% 99.9% 99.9% requirements % of direct deposit checks issued corr. and on 99.9% 99.9% 99.9% 99.9% time % of payroll checks issued correctly and on time99.9% 99.9% 99.9% 99.9% % of W2’s prepared within Federal & State 100% 99.9% 99.9% 99.9% requirements Accounts Payable/General Ledger % of time accounts payable is up to date 99.9% 99.9% 99.9% 99.9% % of time financial system is up to date 99.9% 99.9% 99.9% 99.9% % of vendor checks proc. within a timely manner99.9% 99.9% 99.9% 99.9% MANAGEMENT & BUDGETS DESCRIPTION OF SERVICES Prepare, execute, and evaluate the City's Operating and Capital Budgets; evaluate procedural systems of departments; conduct various types of financial program and performance audits to ensure compliance with City Code, State Statutes, and administrative policies.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $306,432 $346,404 $306,700$320,598 $13,8984.53 % Contractual Services $14,423 $17,702 $14,870$14,879 $90.06 % Supplies and Materials $2,114 $2,692 $2,000$2,000 $00.00 % Fixed Charges $5,482 $0 $0$0 $00.00 % Total $328,451 $366,799 $323,570$337,477 $13,9074.30 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $328,451 $366,799 $323,570 $337,477 Employees 4 43 3 Outputs General # of audits and special projects completed 7 20 0 # of awards applied to for financial reporting 1 11 1 # of department/agency/authority operating 48 48 48 48 budget submittals reviewed & processed Effectiveness General # of budget projection reports prepared 4 44 4 % of approved budget expended 98.9% 87.5% 100% 100% % of transfers processed in a timely manner 100% 100% 100% 100%

94 City of Norwalk Department Summary - FINANCE DEPARTMENT

PURCHASING OFFICE DESCRIPTION OF SERVICES Provide the goods, materials, and services required by all City departments on a timely basis; to establish procurement procedures and standards and develop new sources of supply.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $287,830 $266,075 $295,052$324,119 $29,0679.85 % Contractual Services $72,717 $81,194 $102,519$96,234 ($6,285 ) (6.13 %) Supplies and Materials ($2,751) ($112 ) $4,600$1,500 ($3,100 ) (67.39 %) Fixed Charges $6,658 $1,591 $958$1,965 $1,007105.11 % Total $364,455 $348,748 $403,129$423,818 $20,6895.13 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $364,455 $348,748 $403,129 $423,818 Employees 3 44 4 Outputs Administration # of boards, commission & committee meetings 140 140 140 140 attended # of payments processed/bills paid 115 115 115 115 Purchase Orders # of Purchase Orders processed 970 970 970 840 Total Dollar Value of Purchase Orders processed45,000,000 45,000,000 45,000,000 44,000,000 Requisitions # of requisitions received 1,000 1,000 1,000 870 Number of days to convert a requisition into a 14 14 14 14 Purchase Orders Bids # of bids processed 150 150 160 130 # of Council runs 26 26 26 26 # of locations serviced 33 33 33 33 # of pieces of mail delivered 106,000 106,000 106,000 100,000 Bid savings 9,500,000 9,500,000 9,500,000 11,300,000 Dollar value of bids 33,750,000 33,750,000 33,750,000 40,600,000 Mail Processing 106,000 106,000 106,000 100,000 Effectiveness Administration % of approved budget expended 100% 91.1% 100% 100% % of meetings attended 68% 68% 68% 68% % of payments sent to accounts payable within 16 78% 78% 78% 78% days of receipt Requisitions % of requisitions over $10,0000 converted into a 79% 79% 79% 90% Purchase Order in less than 20 days. City of Norwalk 95 Department Summary - FINANCE DEPARTMENT

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

% of requisitions under $10,0000 converted into a 79% 79% 79% 95% Purchase Order in less than 20 days. Bids % of bids processed within 45 days of receipt80% 80% 80% 90% Mail Processing % of mail processed within two days of receipt94% 94% 94% 97%

96 City of Norwalk Department Summary - HEALTH & WELFARE

HEALTH & WELFARE

Health Director

Environmental Health Administration & Housing

Building Maintenance Housing Code Enforcement Sealer of Weights & Measures

Medical & Education Laboratory

Preventable Disease

Description of Service/Mission Statements: Under the direction of the Mayor, and with valuable guidance from its six-member Board of Health, the Norwalk Health Department provides a variety of services and programs to fulfill its mission: to prevent and control the spread of disease, promote a healthy environment, and protect the quality of life within its changing community. The vision of the Health Department is:“Excellence with Efficiency”. The Health Department achieved accreditation through the Public Health Accreditation Board (PHAB) in June 2014, demonstrating that it meets or exceeds national public health standards and commits to continuously improve the quality of the services it delivers.

Value Statements: • We value our role in providing opportunities for all members of our diverse community to be healthy. • We value quality and consistency by incorporating public health standards and best practices into our operations. • We value ethical behavior, accountability, and integrity. • We value high levels of customer satisfaction. • We value the development and growth of our staff. • We value collaboration and partnerships to improve community health by sharing information, resources and ideas.

Highlights For 2017- 2018:

The Health Department has continued to deliver mandated and core services efficiently and has focused on enhancing communications and information management systems. • Completed 89% of state-mandated food establishment inspections, 154% of the target for housing inspections, and 100% of the salon, pool, tanning, and weights, and measures inspections. • Performed 338 beach water tests and advised the public on the safety of swimming. • Led the Healthy for Life Project and implementation of strategies to increase opportunities for physical activity and healthy eating, including the launch of the Eat Well Healthy Restaurant program, the expansion of the NorWalker community walking routes, and the development of the Move More in Schools Toolkit. • Utilized program data for decision-making and for improving operations. • Worked to enhance environmental and clinical software systems. • Applied for and received the Business Council of Fairfield County’s Best Places in Connecticut to Live, Work, and Play Car-Free – Transportation Innovation award for the city-wide implementation of the NorWALKer community walking routes program. • Presented on the redesign of the NorWALKer program and its community integration at the National Walking Summit in St. Paul, MN to 600+ attendees. • Organized neighborhood walking groups in five Norwalk neighborhoods to increase local opportunities for physical activity. • Continued to support the Norwalk Bike/Walk Taskforce and its transition to a City Commission.

Goals For 2018 - 2019: • Maintain core functions. • Maintain accreditation. • Track and evaluate developments in national and state public health practice and adapt to changes. • Continue to expand the staff understanding of the diverse programs and services delivered by the health department. • Develop and utilize a volunteer base. • Develop and implement a branding strategy. • Market and communicate the work of the department.

City of Norwalk 97 Department Summary - HEALTH & WELFARE

SIGNIFICANT CHANGES The Health & Welfare approved FY 2018-19 expense budget has a net increase of $160,267 or 7.6% over the approved FY 2017-18 expense budget. This increase is driven by an $89,470 increase in Regular Wages due to contractual wage and step increase. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Other increases include a $38,694 increase in Part-Time Wages; a $25,000 increase in Condemnation expenses for temporary lodging and relocation expenses; and a $7,103 net increase in other miscellaneous accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Administration $418,158 $485,492 $424,506$440,186 $15,6803.69 % Enviro Health $906,728 $908,708 $913,569$990,442 $76,8738.41 % Medical & Education Services $99,401 $93,115 $92,377$98,815 $6,4386.97 % Laboratory $163,287 $158,420 $165,666$172,730 $7,0644.26 % Grants $118,763 $120,401 $120,550$120,596 $460.04 % Preventable Diseases $402,217 $380,086 $379,769$433,935 $54,16614.26 %

Total $2,108,554 $2,146,223 $2,096,437$2,256,704 $160,2677.64 %

Budget By Major Group Personnel Services $1,536,313 $1,585,575 $1,521,236$1,649,640 $128,4048.44 % Contractual Services $302,019 $319,544 $335,806$342,673 $6,8672.04 % Supplies and Materials $163,644 $180,734 $183,723$183,719 ($4 ) 0.00 % Fixed Charges $35,023 $2,159 $2,027$2,027 $00.00 % Debt Service $11,114 $0 $0$0 $00.00 % Grants & Donations $60,442 $58,210 $53,645$78,645 $25,00046.60 % Total $2,108,554 $2,146,223 $2,096,437$2,256,704 $160,2677.64 %

NON-TAX REVENUE

Licenses & Permits $402,347 $413,435 $408,375$405,875 ($2,500 ) (0.61 %) Service Charges $241,822 $204,617 $241,900$220,698 ($21,202 ) (8.76 %) Miscellaneous $6,000 $0 $6,000$0 ($6,000 ) (100.00 %) Total $650,169 $618,052 $656,275 $626,573 ($29,702) (4.53 %)

AMT. SUPPORTED BY TAXES $1,458,385 $1,528,171 $1,440,162$1,630,131 $189,96913.19 %

98 City of Norwalk Department Summary - HEALTH & WELFARE

Summary by Division - Approved FY 2018-19

Preventable Diseases Administration $433,935 $440,186 Grants $120,596 Laboratory $172,730

Medical & Education Services Enviro Health $98,815 $990,442

Administrative Support I 0 $0 1 $45,100 1 $47,351 1 $53,021 0 $5,670

Administrative Support II 1 $47,351 1 $57,550 1 $57,550 1 $61,384 0 $3,834

Receptionist Bilingual 1 $54,809 0 $0 0 $0 0 0

Total 3 $225,541 3 $228,498 3 $233,266 3 $242,770 0 $9,504

Environmental Health Dir. of Environmental Health & Housing 1 $115,764 1 $115,764 1 $115,764 1 $123,477 0 $7,713

Housing Inspector 3 $240,055 3 $251,068 3 $251,068 3 $267,794 0 $16,726

Sanitarian 4 $336,107 4 $340,156 4 $340,156 4 $362,816 0 $22,660

Sealer of Weights & Measures 1 $54,809 1 $63,453 1 $66,654 1 $71,095 0 $4,441

Total 9 $746,735 9 $770,441 9 $773,642 9 $825,182 0 $51,540

Preventable Diseases - Education Services Health Educator 1 $89,295 1 $89,295 1 $89,295 1 $95,243 0 $5,948

Total 1 $89,295 1 $89,295 1 $89,295 1 $95,243 0 $5,948

Laboratory Administrative Technician 1 $89,295 1 $89,295 1 $89,295 1 $95,243 0 $5,948

Total 1 $89,295 1 $89,295 1 $89,295 1 $95,243 0 $5,948

Medical Services Supervisor of Clinical Services 1 $112,793 1 $115,764 1 $115,764 1 $123,477 0 $7,713

Nurse Practitioner 1 $103,378 1 $85,039 0 $0 0 0

Public Health Nurse 0 $0 0 $0 1 $73,463 1 $82,280 0 $8,817

Total 2 $216,171 2 $200,803 2 $189,227 2 $205,757 0 $16,530

Department Total 16 $1,367,037 16 $1,378,332 16 $1,374,725 16 $1,464,195 0 $89,470

City of Norwalk 99 Department Summary - HEALTH & WELFARE

ADMINISTRATION DESCRIPTION OF SERVICES The goal of the Administration Division is to provide effective leadership and management support to the department in order to maximize performance and achieve department goals.

FUNDING SUMMARY

Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $235,350 $325,859 $253,021 $261,858 $8,837 3.49% Contractual Services $138,732 $154,498 $166,582 $173,425 $6,843 4.11% Supplies and Materials $4,990 $5,136 $4,903 $4,903 $0 0.00% Fixed Charges $27,973 $0 $0 $0 $0 0.00% Debt Service $11,114 $0 $0 $0 $0 0.00% Total $418,158 $485,492 $424,506 $440,186 $15,680 3.69%

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Input Direct Expenditures $418,158 $485,492 $424,506 $440,186 Employees 3 3 3 3 Output # of Board of Health meetings held 10 10 10 10 # of grant contracts managed 15 13 13 15 # of grant reports completed 51 51 51 53 Effectiveness % of grant reports completed within required 100% 91% 95% 100% timeframes % of monthly expenditure reports completed 100% 100% 100% 100%

100 City of Norwalk Department Summary - HEALTH & WELFARE

ENVIRONMENTAL HEALTH & HOUSING CODE ENFORCEMENT DESCRIPTION OF SERVICES The goal of the Environmental Health Division is to disseminate information and to provide a wide range of inspection services in order to insure a safe and healthy environment for residents and others who frequent the City.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $801,923 $807,964 $812,024$863,903 $51,8796.39 % Contractual Services $35,433 $36,611 $41,301$41,299 ($2 ) 0.00 % Supplies and Materials $5,712 $5,924 $6,599$6,595 ($4 ) (0.06 %) Fixed Charges $3,218 $0 $0$0 $00.00 % Grants & Donations $60,442 $58,210 $53,645$78,645 $25,00046.60 % Total $906,728 $908,708 $913,569$990,442 $76,8738.41 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Input Direct Expenditures $906,728 $908,708 $913,569 $990,442 Employees 9 99 9 Output # Inspections Beauty Salons 155 155 140 140 Certificate of Apartment Occupancy 524 598 300 300 Food Establishments 1,644 1601 1,700 1700 Massage 12 12 10 10 Public Pools 72 72 72 72 Rooming House 56 56 50 50 Septic 122 122 100 100 Tanning 6 66 6 Weights & Measures 215 180 185 185 Wells 16 16 10 10 Enforcement # of housing inspections 1127 1388 1100 1100 # of housing orders issued 379 423 425 425 Effectiveness # of housing orders abated 293 280 290 290 % of comprehensive lead investigations 100% 100% 100% 100% completed for children with blood lead levels greater than fifteen micrograms per deciliter % of food establishment orders into code 100% 100% 100% 100% compliance within time frames % of foodborne outbreak investigations initiated 100% 100% 100% 100% within 48 business hours % of mandated food establishment inspections 94% 95% 95% 90% completed % of mandated massage establishment 100% 100% 100% 100% inspections completed

City of Norwalk 101 Department Summary - HEALTH & WELFARE

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

% of mandated pool inspections completed 110% 100% 100% 100% % of mandated salon inspections completed109% 100% 100% 100% % of mandated tanning establishment inspections 100% 100% 100% 100% completed

102 City of Norwalk Department Summary - HEALTH & WELFARE

MEDICAL & EDUCATION SERVICES DESCRIPTION OF SERVICES The goal of the Medical and Education Division is to coordinate and provide health promotion and early detection activities to ensure optimum health for the community. These services, previously grouped in Preventable Diseases, were put into a separate division in 2004-05.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $92,099 $90,622 $89,895$96,333 $6,4387.16 % Contractual Services $5,943 $1,257 $1,472$1,472 $00.00 % Supplies and Materials $1,003 $1,236 $1,010$1,010 $00.00 % Fixed Charges $356 $0 $0$0 $00.00 % Total $99,401 $93,115 $92,377$98,815 $6,4386.97 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Input Direct Expenditures $99,401 $93,115 $92,377 $98,815 Employees 1 11 1 Output # of Growing Gardens, Growing Health cohortsStarted tracking Started tracking 1 1 later years later years # of communications trainings held for staff2 22 Objective removed # of community flu clinics held and organized 3 33 3 # of Eat Well meetings 9 66 4 # of evidence-based chronic disease and/or falls Started tracking 22 2 prevention programs later years # of Facebook likes 245 290 325 500 # of general outreach opportunities or programs15 22 25 25 # of Healthy for Life general meetings 5 44 4 # of Move More Toolkit meetings 5 55 4 # of NorWALKer maps distributed 5,000 6,000 8,500 5,000 # of NorWALKer meetings 11 10 10 4 # of press releases distributed 25 24 24 24 # of Twitter followers 196 250 300 450 Effectiveness % Fit Kids students who improve nutrition scores Started tracking Started tracking 60% 60% by at least 10% later years later years % of afterschool staff overall satisfied with Fit KidsStarted tracking Started tracking 90% 90% later years later years % of communications trainings objective met100% 100% 100% Objective removed % of community health improvement deliverables 75% 85% 90% 90% met % of participants overall satisfied with Growing Started tracking Started tracking 95% 95% Gardens, Growing Health later years later years Average participant rating of Healthy for Life 4.57/5 4.6/5 4.6/5 4.6/5 project meeting effectiveness

City of Norwalk 103 Department Summary - HEALTH & WELFARE

LABORATORY DESCRIPTION OF SERVICES The goal of the Laboratory Division is to provide accurate and efficient laboratory testing of various biological and environmental samples and to maintain IT support for the Health Department building.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $136,315 $130,926 $136,389$143,473 $7,0845.19 % Contractual Services $2,982 $3,923 $4,146$4,126 ($20 ) (0.48 %) Supplies and Materials $23,449 $23,571 $25,131$25,131 $00.00 % Fixed Charges $540 $0 $0$0 $00.00 % Total $163,287 $158,420 $165,666$172,730 $7,0644.26 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Input Direct Expenditures $163,287 $158,420 $165,666 $172,730 Employees 1 11 1 Output Environmental # of beach water tests/analyses performed 318 338 315 315 # of potable water tests 5 14 10 10 Clinical # of GC/CT probe specimens 482 445 488 450 # of gram stain smears performed 116 89 122 90 # of HIV serology specimens processed 460 201 200 200 # of OSOM tests performed 56 35 45 40 # of syphilis serology tests performed 466 442 461 440 # of wet preps performed 56 36 45 40 Information Technology # of access points maintained for wireless internet4 77 7 # of desktop and laptop computers managed 43 45 45 45 # of servers supported 2 22 2 # of smartboards supported 2 22 2 Effectiveness Proficiency score for clinical license 100% 100% 100% 100% Proficiency score for environmental license 100% 100% 100% 100%

104 City of Norwalk Department Summary - HEALTH & WELFARE

GRANTS DESCRIPTION OF SERVICES The mission of the Norwalk Health Department is to prevent disease, assure a healthy environment, and promote the highest quality of life within community.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Contractual Services $115,692 $117,862 $117,125$117,171 $460.04 % Supplies and Materials $1,202 $380 $1,398$1,398 $00.00 % Fixed Charges $1,870 $2,159 $2,027$2,027 $00.00 % Total $118,763 $120,401 $120,550$120,596 $460.04 %

City of Norwalk 105 Department Summary - HEALTH & WELFARE

PREVENTABLE DISEASES DESCRIPTION OF SERVICES The goal of the Preventable Disease Division is to decrease the incidents of disease and promote high levels of health among Norwalk residents. These services, previously grouped in Preventable Diseases, were put into a separate division in 2004-05.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $270,625 $230,205 $229,907$284,073 $54,16623.56 % Contractual Services $3,238 $5,393 $5,180$5,180 $00.00 % Supplies and Materials $127,288 $144,488 $144,682$144,682 $00.00 % Fixed Charges $1,066 $0 $0$0 $00.00 % Total $402,217 $380,086 $379,769$433,935 $54,16614.26 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Input Direct Expenditures $402,217 $380,086 $379,769 $433,935 Employees 2 22 2 Output Sexually Transmitted Disease (STD) Clinic # of STD patients 562 534 540 540 Immunizations # of childhood immunizations administered 209 286 211 210 # of flu vaccines administered 907 892 880 850 # of travel and adult vaccines administered1,733 1,359 1100 1100 # of travel clinic patients 1,085 958 850 850 Tuberculosis (TB) Control # of active TB cases managed 3 74 4 # of individuals evaluated for latent TB infection14 36 25 25 # of individuals treated for latent TB infection7 27 17 17 # of tuberculin skin tests 91 56 60 60 Communicable Disease Control # of foodborne illness reports received and 53 42 45 45 followed-up on Effectiveness % contact investigations conducted for active 100% 100% 100% 100% tuberculosis cases % of active tuberculosis patients completing 100% 100% 100% 100% Directly Observed Therapy (DOT) % of STD patients completing treatment for 96% 99.5% 100% 100% diagnosis of gonorrhea, chlamydia, and/or syphilis

106 City of Norwalk Department Summary - POLICE DEPARTMENT

POLICE DEPARTMENT

Police Chief

Administration Patrol Operations Investigative Services Professional Standards Support Services Administrative Services

Chief's Office Patrol Administration Detective Bureau Testing & Recruiting Property & Evidence Administrative Deputy Chief's Office Uniform Patrol Special Services Training Fleet Support Purchasing & Marine Patrol Youth Bureau Internal Affairs Building Maintenance Bookeeping Information Systems K-9 Unit School Resource Planning/Research/ Court Officer Extra Work Officers Accreditation Emergency Services Animal Control Payroll Identification Bureau Community Policing Community Services Data Entry Desk & Holding Facility Traffic & Safety Public Records Complaint Bureau DARE Alarm Administration

Description of Service/Mission Statements: It is the policy of the Norwalk Police Department to provide for the protection of life and property of all persons regardless of their race, creed, color, sex, national origin, religion, sexual orientation, age or disability. The constitutional rights of all people shall be the primary concern of all members of the department in the performance of their official duties. The Norwalk Police Department obtains its authority from the people and is charged with the responsibility to achieve and maintain public order through the powers granted by the legislative bodies of the Federal, State and Municipal Governments.

Highlights For 2017- 2018:

• The S.N.E.T. team remains very effective in addressing the "hot spots" and making hundreds of self-initiated drug arrests throughout the City. They work very closely with the S.S.D. investigators in a hybrid role to provide vital information to investigators on ongoing cases. • Completed upgrade of NPD Camera system to digital • Active Threat Safety Presentation (Workplace and Houses of Worship) • Increased evidence-based targeted motor vehicle enforcement • Crowd control training was conducted for all sworn personnel over three days in July • A total of eight officers were hired in the 2016/17 fiscal year, two of those were CT certified police officers (lateral hires), the other six attended POST training academies • Police Department Reaccreditation in 2017

Goals For 2018 - 2019: • Recruit a diverse pool of lateral candidates and fill vacancies • Recruit a diverse pool of lateral candidates and fill vacancies • Transition to 6th edition CALEA – Update/revise and distribute directives to al • Complete implementation of expanded body camera program for all sworn officers • Complete promotional testing for Detective/Sergeant & Lieutenant and fill vacancies

City of Norwalk 107 Department Summary - POLICE DEPARTMENT

SIGNIFICANT CHANGES The Police Department approved FY 2018-19 expense budget has a net increase of $1,372,602 or 6.4% over the approved FY 2017-18 expense budget. This increase is driven by the following categories of expenses:

Personnel Expenses increase by $1,343,022 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. This increase breaks down as follows: $ 1,130,834 increase in Regular Wages $ 237,214 increase in Overtime Wages $ 4,455 increase in Longevity Wages $ 24,000 decrease in Part-Time Wages $ 4,183 decrease in Salary Adjustments $ 1,298 decrease in Premium Wages

Other net increases are $29,580.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Administration $939,494 $491,721 $473,833$505,138 $31,305 %6.61 Patrol Operations $12,330,274 $12,050,083 $11,794,868$12,320,040 $525,172 %4.45 Investigative Services $4,496,463 $4,335,066 $4,425,449 $5,048,515 $623,066 %14.08 Professional Standards $1,081,349 $1,220,547 $1,132,887 $1,190,520 $57,633 %5.09 Support Services $2,377,741 $2,193,259 $2,528,652 $2,607,587 $78,935 %3.12 Administrative Services $977,302 $971,681 $980,343 $1,036,834 $56,491 %5.76

Total $22,202,623 $21,262,358 $21,336,032 $22,708,634 $1,372,602 %6.43

Budget By Major Group Personnel Services $18,509,250 $18,986,888 $18,592,023 $19,935,045 $1,343,022 7.22 % Contractual Services $1,083,206 $1,077,545 $1,192,119 $1,194,807 $2,688 0.23 % Supplies and Materials $156,628 $189,535 $224,008 $220,212 ($3,796) (1.69%) Fixed Charges $1,993,786 $535,235 $860,782 $923,970 $63,188 7.34 % Grants & Donations $25,080 $25,266 $26,600 $34,100 $7,500 28.20 % Capital Outlay $434,673 $447,888 $440,500 $400,500 ($40,000) (9.08%) Total $22,202,623 $21,262,358 $21,336,032 $22,708,634 $1,372,602 %6.43

NON-TAX REVENUE

Intergovernmental $114,947 $21,222 $114,947 $114,947 $0 0.00 % Licenses & Permits $37,685 $27,285 $37,685 $37,380 ($305) (0.81%) Service Charges $514,642 $452,314 $580,355 $722,840 $142,485 24.55 % Miscellaneous $228 $5,722 $228 $196,600 $196,372 86,128.07 % Total $667,503 $506,543 $733,215 $1,071,767 $338,552 %46.17

AMT. SUPPORTED BY TAXES $21,535,120 $20,755,815 $20,602,817 $21,636,867 $1,034,050 %5.02

108 City of Norwalk Department Summary - POLICE DEPARTMENT

Summary by Division - Approved FY 2018-19

Support Services Administrative Services $2,607,587 $1,036,834 Professional Standards Administration $1,190,520 $505,138

Investigative Services Patrol Operations $5,048,515 $12,320,040

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Chief of Police 1 $137,26811 $137,268 $137,268 10$147,128 $9,860 Deputy Chief 2 $248,93222 $249,732 $250,532 20$268,558 $18,026 Executive Secretary 1 $69,97711 $69,977 $69,977 10$74,639 $4,662 Total 4 $456,177 4 $456,977 4 $457,77740$490,325 $32,548 Investigative Services Police Lieutenant 0 $000 $0 $0 11$107,128 $107,128 Sergeant 0 $001 $0 $91,938 10$97,911 $5,973 Police Officer 4 $281,82646 $293,536 $454,420 71$572,802 $118,382 Total 4 $281,826 4 $293,536 7 $546,35892$777,841 $231,483 Patrol Operations Police Lieutenant 4 $387,03244 $403,648 $403,648 40$429,312 $25,664 Sergeant 1 $84,83711 $84,837 $84,837 10$97,211 $12,374 Sergeant 18 $1,647,98418 $1,644,483 15 $1,382,769 16$1,565,776 1 $183,007 Police Officer 96 $7,091,53299 $7,308,692 97 $7,215,280 97$7,752,472 0 $537,192 Total 119 $9,211,385 122 $9,441,660 117 $9,086,534118$9,844,771 1 $758,237 Professional Standards Police Officer 1 $76,42911 $76,429 $76,429 10$81,521 $5,092 Total 1 $76,429 1 $76,429 1 $76,42910$81,521 $5,092 Investigative Services Police Lieutenant 3 $291,04933 $302,911 $302,911 30$323,584 $20,673 Detective 16 $1,362,19216 $1,361,392 16 $1,353,784 16$1,456,024 0 $102,240 Sergeant 5 $458,09066 $549,228 $549,228 60$587,266 $38,038 Detective 1 $77,22911 $77,229 $77,229 10$91,289 $14,060

City of Norwalk 109 Department Summary - POLICE DEPARTMENT

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Police Officer 15 $1,142,78115 $1,134,762 15 $1,161,243 14$1,145,294 -1 ($15,949) Administrative Support II 1 $57,55011 $57,550 $57,550 10$61,384 $3,834 Total 41 $3,388,891 42 $3,483,072 42 $3,501,94541$3,664,841 -1 $162,896 Patrol Operations Sergeant 0 $001 $0 $91,138 10$97,211 $6,073 Total 0 $0 0 $0 1 $91,13810$97,211 $6,073 Professional Standards Police Lieutenant 3 $290,24933 $302,111 $292,812 30$323,284 $30,472 Detective 1 $84,83700 $0 $0 00$0 $0 Sergeant 0 $001 $0 $91,138 10$97,811 $6,673 Police Officer 1 $76,42911 $76,429 $76,429 10$81,521 $5,092 Total 5 $451,515 4 $378,540 5 $460,37950$502,616 $42,237 Support Services Police Lieutenant 2 $194,56622 $201,674 $201,674 1-1$107,928 ($93,746) Sergeant 1 $91,13811 $91,138 $91,938 0-1$0 ($91,938) Assistant Dog Warden 1 $66,65411 $66,654 $66,654 10$71,095 $4,441 Dog Warden 1 $69,97711 $69,977 $69,977 10$74,639 $4,662 Police Officer 5 $369,66822 $153,208 $153,208 20$163,042 $9,834 Administrative Support II 1 $57,55011 $57,550 $57,550 10$61,384 $3,834 Custodian 1 $57,62811 $57,628 $57,628 10$61,467 $3,839 Kennel Keeper 1 $57,62811 $57,628 $57,628 10$61,467 $3,839 Total 13 $964,809 10 $755,457 10 $756,2578-2$601,022 ($155,235 ) Administrative Services Administrative Manager 1 $99,83311 $99,833 $99,833 10$109,358 $9,525 Information Specialist 1 $63,45311 $63,453 $63,453 10$71,095 $7,642 Administrative Support I 5 $261,05055 $256,191 $258,549 50$281,217 $22,668 Administrative Support II 1 $57,55011 $57,550 $57,550 10$61,384 $3,834 Payroll/Account Clerk 1 $57,55011 $57,550 $57,550 10$61,384 $3,834 Total 9 $539,436 9 $534,577 9 $536,93590$584,438 $47,503

Department Total 196$15,370,468 196 $15,420,248 196 $15,513,752 196 $16,644,586 0$1,130,834

110 City of Norwalk Department Summary - POLICE DEPARTMENT

ADMINISTRATION DESCRIPTION OF SERVICES To manage the affairs of the Police Department in an efficient, orderly and professional manner, and ensure that the department operates in accordance with Federal, State and City laws.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $473,636 $467,348 $460,067$491,525 $31,4586.84 % Contractual Services $13,540 $18,890 $12,816$12,813 ($3 ) (0.02 %) Supplies and Materials $1,423 $5,483 $950$800 ($150 ) (15.79 %) Fixed Charges $447,487 $0 $0$0 $00.00 % Capital Outlay $3,408 $0 $0$0 $00.00 % Total $939,494 $491,721 $473,833$505,138 $31,3056.61 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $934,494 $491,721 $473,833 $505,138 Employees 4 44 4 Outputs Administration # of boards, commissions & committees 24 19 12 10 # of general liability claims 12 67 6 # of grants applied for 7 54 4 # of grants received 7 54 4 # of special appropriations/BET transfers required2 41 1 # of sworn officers trained in NIMS 179 177 177 179 # of sworn staff 179 177 177 179 # of worker’s compensation claims 15 18 30 20 Total Injury hours used 3,600 2,650 5,220 7,350 Total Sick hours used 13,600 14,100 17,280 13,960 Information Systems # of computers on data network 180 180 180 180 # of high speed modems replaced 30 30 30 30 # of MDTs replaced/installed 20 25 19 48 # of servers supported 22 24 23 30 # of workstations supported 184 182 186 186 Effectiveness Administration % of approved budget expended 100% 98% 98% 100% % of documented yearly compliance w/ CALEA 100% 100% 100% 100% stds. % of general liability claims processed in a timely 100% 100% 100% 100% manner % of meetings attended 100% 100% 100% 100% % of positions vacant 0% 1% 5% 0%

City of Norwalk 111 Department Summary - POLICE DEPARTMENT

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

% of sworn officers trained 100% 100% 100% 100% Overtime as a percent of regular salary cost 19% 22% 24% 20% Information Systems % of time network is down for repairs 1% 2% 2% 5% % of time repairing workstations 20% 25% 30% 50% % of vehicles equipped with MDTs 80% 80% 80% 90% % of workstations that are fully functional 100% 100% 100% 100%

112 City of Norwalk Department Summary - POLICE DEPARTMENT

PATROL OPERATIONS DESCRIPTION OF SERVICES To coordinate and direct the operations of the field units: Uniform Patrol, Marine Patrol, K-9 Unit, Emergency Services, Community Policing, Desk & Holding Facility and Complaint Bureau, for the protection of life and property 24 hours a day, every day of the year.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $11,690,048 $11,952,341 $11,641,106$12,170,768 $529,6624.55 % Contractual Services $47,235 $61,098 $82,143$97,810 $15,66719.07 % Supplies and Materials $21,594 $36,644 $71,619$48,962 ($22,657 ) (31.64 %) Fixed Charges $571,396 $0 $0$0 $00.00 % Grants & Donations $0 $0 $0$2,500 $2,5000.00 % Total $12,330,274 $12,050,083 $11,794,868$12,320,040 $525,1724.45 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $12,330,274 $12,050,083 $11,794,868 12,320,040 Employees 119 122 118 119 Outputs Uniform Patrol # of accidents with injury 480 430 502 498 # of calls for service 68,207 69,500 57,807 63,550 # of criminal arrests 3,500 3,520 1,995 1,901 # of medical emergencies responded to 9,000 8,200 9,100 2449 # of property damage only accidents 2,600 2,400 1,937 2,292 # of traffic citations issued 7,200 7,150 5,180 3,983 # of traffic fatalities 4 45 5 Marine Division # marine enforcement citations 187 170 182 35 # of marine assistance calls 342 290 270 555 Effectiveness Uniform Patrol Calls for service per officer 620 630 684 686 Criminal arrests or crimes per 1,000 population42.00 45.00 38.00 35.5 Response time to 911 calls within X minutes 4.0 3.5 3.5 3.5 Traffic accidents per 1,000 population 40.00 37.00 34.00 33.00 Traffic fatalities per 1,000 population .02 .02 .01 .02 Marine Division % of marine enforcement citations cleared 100% 100% 100% 100%

City of Norwalk 113 Department Summary - POLICE DEPARTMENT

INVESTIGATIVE SERVICES DESCRIPTION OF SERVICES Units here include Detective Bureau, Special Services, Youth Bureau and Identification Bureau.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $4,238,370 $4,239,295 $4,330,830$4,935,490 $604,66013.96 % Contractual Services $25,113 $49,548 $45,385$51,730 $6,34513.98 % Supplies and Materials $16,956 $20,626 $23,234$30,295 $7,06130.39 % Fixed Charges $188,252 $0 $0$0 $00.00 % Grants & Donations $25,000 $25,000 $25,000$30,000 $5,00020.00 % Capital Outlay $2,772 $598 $1,000$1,000 $00.00 % Total $4,496,463 $4,335,066 $4,425,449$5,048,515 $623,06614.08 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $4,496,463 $4,335,066 $4,425,449 5,048,515 Employees 45 46 49 50 Outputs Detective Bureau # of cases closed by arrest 140 175 180 200 # of cases investigated 580 650 650 670 Special Services # of inspections for alcohol and tobacco offenses160 150 140 140 # of joint investigations with federal agencies 70 50 40 20 # of narcotics related investigations 525 525 500 500 # of prostitution related arrests 30 30 25 24 # of search/arrest warrants (narcotics) executed225 200 200 225 Youth Bureau # of education seminars 75 65 45 50 # of investigations conducted 450 400 475 500 # of juvenile arrests 475 180 300 400 Identification Bureau # of crime scenes processed inc. evidence 250 250 155 150 # of criminal arrest records processed inc. 2,700 2,500 1,785 1190 erasures # of digital photo cases processed 1,100 1,200 1,072 1,200 # of evidentiary court presentations 30 35 3 3 # of fingerprints processed 1,800 1,800 1,398 1380 # of pistol permits processed 300 310 357 330 Effectiveness Detective Bureau % of arrest warrants obtained vs. requested 98% 98% 98% 98% % of investigative cases cleared 80% 80% 80% 80%

114 City of Norwalk Department Summary - POLICE DEPARTMENT

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

Investigative cases per police investigator 45 50 50 55 Special Services % of arrest warrants obtained vs. requested 98% 99% 98% 98% Value of narcotics seized & removed from the 900,000 1,200,000 1,400,000 1,800,000 street Youth Bureau % of arrest warrants obtained vs. requested 96% 95% 95% 95% Juvenile arrests as a percent of total arrests 32% 13% 35% 35% Identification Bureau % of arrest warrants obtained vs. requested 100% 100% 100% 100% % of criminal arrest records processed within a 100% 100% 100% 100% timely manner

City of Norwalk 115 Department Summary - POLICE DEPARTMENT

PROFESSIONAL STANDARDS DESCRIPTION OF SERVICES Units here include Testing and Recruiting, Training, Internal Affairs, and Planning and Research.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $880,740 $1,101,123 $972,205$1,042,540 $70,3357.23 % Contractual Services $103,327 $60,169 $104,786$77,084 ($27,702 ) (26.44 %) Supplies and Materials $51,192 $59,254 $55,896$70,896 $15,00026.84 % Fixed Charges $46,090 $0 $0$0 $00.00 % Total $1,081,349 $1,220,547 $1,132,887$1,190,520 $57,6335.09 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $1,081,349 $1,220,547 $1,132,887 1,190,520 Employees 6 56 6 Outputs

Testing & Recruiting # of candidates processed for entry level testing353 No testing in FY 34 375 2016-17 # of minority candidates processed for entry level 143 No testing in FY 12 150 testing 2016-17 # of recruitment activities 27 15 12 35 Training # of officers re-certified 60 55 52 60 # of specialized training assignments 120 130 48 125 Internal Affairs # of investigations conducted 6 68 6 Effectiveness Testing & Recruiting % of candidates that pass entry level test 65% No testing in FY Testing will be 70% 2016-17 done later in the year % of minority candidates that pass entry level test60% No testing in FY Testing will be 70% 2016-17 done later in the year Training % of officers to get specialized training 60% 65% 60% 65% assignments % of recruits that successfully complete training100% 100% 100% 100% Internal Affairs % of investigations completed in a timely manner100% 100% 100% 100%

116 City of Norwalk Department Summary - POLICE DEPARTMENT

SUPPORT SERVICES DESCRIPTION OF SERVICES This division coordinates the services that support all other department divisions. Services include the property and evidence room, fleet support, building maintenance, the Court Officer, and the administration of the Dog Pound. The Community Services division and all activities associated with it, including the DARE program, school crossing guards, media relations and the development and evaluation of programs are designed to interface with varied and diverse segments of the community.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $661,455 $646,341 $611,955$658,377 $46,4227.59 % Contractual Services $548,967 $540,269 $579,155$587,530 $8,3751.45 % Supplies and Materials $26,260 $24,124 $37,260$38,210 $9502.55 % Fixed Charges $712,566 $535,235 $860,782$923,970 $63,1887.34 % Capital Outlay $428,493 $447,290 $439,500$399,500 ($40,000 ) (9.10 %) Total $2,377,741 $2,193,259 $2,528,652$2,607,587 $78,9353.12 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $2,377,741 $2,193,259 $2,528,652 $2,607,587 Employees 13 10 10 8 Outputs General # of (at fault) accidents involving police vehicles5 47 5 # of animal complaints responded to 1,200 1,100 1,150 1080 # of citations issued for animal violations 100 120 115 105 # of crime prevention and traffic safety 250 275 275 230 presentations # of school crossing posts staffed 25 27 25 26 # of students attending DARE presentations 1,024 1,200 1,400 1170 Effectiveness General % of DARE students completing program 95% 96% 98% 97% % of time crossing posts fully staffed with civilians 100% 100% 99% 95% (not police OT)

City of Norwalk 117 Department Summary - POLICE DEPARTMENT

ADMINISTRATIVE SERVICES DESCRIPTION OF SERVICES To manage and administer the Department’s fiscal affairs, in the areas of payroll, purchasing, contracts, computerization and extra outside police work. Also included here are data entry, public records and the alarm administration.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $565,000 $580,440 $575,860$636,345 $60,48510.50 % Contractual Services $345,023 $347,571 $367,834$367,840 $60.00 % Supplies and Materials $39,204 $43,404 $35,049$31,049 ($4,000 ) (11.41 %) Fixed Charges $27,995 $0 $0$0 $00.00 % Grants & Donations $80 $266 $1,600$1,600 $00.00 % Total $977,302 $971,681 $980,343$1,036,834 $56,4915.76 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $977,302 $971,681 $980,343 1,036,834 Employees 9 99 9 Outputs General # of cash management transactions 1,210 1,300 1,410 1,400 # of extra work assignments 16,500 17,000 18,000 18,500 # of FOI requests 230 220 308 255 # of new alarm registrations 270 250 351 390 # of procurement actions 30 32 50 40 # of records entered into records management 70,000 58,000 59,872 65,000 system Total false alarm revenue 52,000 55,000 50,000 50,000 Effectiveness General % of cash management transaction sent to 100% 100% 99% 100% accounts payable within a timely manner % of FOI requests processed in a timely manner100% 100% 100% 100% % of records entered into the system in a timely 100% 100% 100% 100% manner False alarm collection rate 55% 60% 60% 70%

118 City of Norwalk Department Summary - FIRE DEPARTMENT

FIRE DEPARTMENT

Fire Chief

Administration Firefighting Prevention Fire Training Support Services Emergency Preparedness Planning Personnel & Budgets HAZMAT Unit Code Enforcement Certifications Stations & Buildings Strategic Planning Dive Team Housing Task Force Recruit Training Fleet Maintenance Pre Fire Planning Investigation Unit Training Grounds SCBA Maintenance Emergency Services Health & Safety Public Fire Eudcation Communications Unit Grants

Description of Service/Mission Statements: To save lives and protect property through the collective efforts of each and every member of the Norwalk Fire Department. The Norwalk Fire Department will apply its educational, suppression and prevention efforts towards that objective. We will make a daily commitment to each member that his or her safety in this very dangerous profession is the first concern of each officer of the department. All training and emergency scene operations will have firefighter safety as a key component.

Highlights For 2017- 2018:

• Hired nine new Firefighters. All nine Firefighters completed recruit training at the Connecticut Fire Academy and have been assigned to shifts to fill vacancies as of December.

• Promoted one new Lieutenant.

• Hired new Assistant Fire Mechanic.

• Renovations of Stations 1 (90 New Canaan Ave.), Station 4 (180 Westport Ave), and Station 5 (23 Meadow St.) to begin this year. Goals For 2018 - 2019: - Hire an additional four new Firefighters and send them to Connecticut Fire Academy.

- Hire two additional full-time Fire Inspectors.

- Provide company level officers (Lieutenants and Captains) with specific first line supervisor professional development days.

- Replace approximately 56 sets of self-contained breathing apparatus (SCBA) that are over ten-years-old through capital budget.

- Replace roof at 100 Fairfield Avenue through capital budget.

- Purchase new Pierce Fire Engine to replace Engine 3

- Acquire through Government surplus a High Water Cargo Truck.

- Establish a ladder Truck Committee to develop spec's for a new Ladder Truck.

City of Norwalk 119 Department Summary - FIRE DEPARTMENT

SIGNIFICANT CHANGES The Fire Department FY 2018-19 budget expense has a net increase of $1,556,759 or 9.0% over the approved FY 2017-18 expense budget. This increase is driven by the following categories of expenses:

Personnel Expenses increase $1,528,275 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. This increase breaks down as follows:

$958,589 increase in Regular Wages $547,850 increase in Overtime Wages $ 32,131 increase in Part-Time Wages $ 2,985 increase in Longevity Wages $ 10,000 increase in Premium Wages $ 23,280 decrease in Salary Adjustments

Other net increases: $28,484

$ 22,125 increase in Water Expense due to higher hydrant rental cost $ 6,359 increase in miscellaneous other expenses

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Administration $639,073 $477,101 $425,075$454,824 $29,7497.00 % Firefighting $15,906,028 $14,836,163 $14,927,929$16,100,684 $1,172,7557.86 % Prevention $596,858 $530,970 $655,317$992,967 $337,65051.52 % Fire Training $336,172 $280,510 $275,721$294,555 $18,8346.83 % Stations & Buildings $966,688 $856,687 $969,251$965,120 ($4,131 ) (0.43 %) Emergency Preparedness Plan $128,514 $135,887 $138,068$139,970 $1,9021.38 %

Total $18,573,332 $17,117,318 $17,391,361$18,948,120 $1,556,7598.95 %

Budget By Major Group Personnel Services $15,618,190 $15,416,617 $15,661,476$17,189,751 $1,528,2759.76 % Contractual Services $1,314,493 $1,366,437 $1,351,479$1,362,111 $10,6320.79 % Supplies and Materials $285,855 $270,257 $315,805$332,080 $16,2755.15 % Fixed Charges $1,336,689 $48,074 $48,081$49,658 $1,5773.28 % Grants & Donations $2,245 $460 $400$400 $00.00 % Capital Outlay $15,861 $15,473 $14,120$14,120 $00.00 % Total $18,573,332 $17,117,318 $17,391,361$18,948,120 $1,556,7598.95 %

NON-TAX REVENUE

120 City of Norwalk Department Summary - FIRE DEPARTMENT

Intergovernmental $0 $86,460 $40,000$40,000 $00.00 % Licenses & Permits $40,925 $38,278 $40,925$40,925 $00.00 % Service Charges $55,700 $0 $0$0 $00.00 % Miscellaneous $3,502 $4,728 $3,502$3,502 $00.00 % Total $100,127 $129,465 $84,427 $84,427 $00.00 %

AMT. SUPPORTED BY TAXES $18,473,206 $16,987,853 $17,306,934$18,863,693 $1,556,7599.00 %

Summary by Division - Approved FY 2018-19

Fire Training $294,555 Prevention Stations & Buildings $992,967 $965,120 Emergency Preparedness Plan $139,970 Administration $454,824

Firefighting $16,100,684

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Assistant Fire Chief 1 $124,14111 $124,466 $124,466 10$133,479 $9,013 Fire Chief 1 $136,12311 $137,268 $137,268 10$146,028 $8,760 Account Clerk II 1 $60,43911 $60,439 $60,439 10$67,680 $7,241 Computer Specialist 1 $60,43911 $60,439 $60,439 10$64,466 $4,027 Total 4 $381,142 4 $382,612 4 $382,61240$411,653 $29,041 Firefighting Deputy Fire Chief 4 $439,34444 $439,344 $439,344 40$468,612 $29,268 Fire Captain 11 $1,102,11211 $1,102,112 11 $1,102,112 11$1,175,548 0 $73,436 Fire Captain 1 $90,91711 $90,917 $90,917 10$106,868 $15,951 Fire Lieutenant 20 $1,818,34020 $1,818,340 20 $1,818,340 20$1,939,500 0 $121,160 Firefighter 96 $7,110,82196 $7,049,178 96 $7,027,932 96$7,506,631 0 $478,699 Total 132 $10,561,534 132 $10,499,891 132 $10,478,645132$11,197,159 0 $718,514 Prevention Deputy Fire Marshal 1 $100,19211 $100,192 $100,192 10$106,868 $6,676 Fire Marshal 1 $109,83611 $109,836 $100,249 10$117,153 $16,904 Fire Inspector 4 $363,66844 $363,668 $344,614 40$407,288 $62,674

City of Norwalk 121 Department Summary - FIRE DEPARTMENT

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Fire Inspector 0 $000 $0 $0 11$101,822 $101,822 Administrative Support II 1 $57,55011 $57,550 $57,550 10$61,384 $3,834 Total 7 $631,246 7 $631,246 7 $602,60581$794,515 $191,910 Fire Training Deputy Fire Chief Training 1 $120,82111 $120,821 $120,821 10$128,868 $8,047 Total 1 $120,821 1 $120,821 1 $120,82110$128,868 $8,047 Fire Equipment Fire Master Mechanic 0 $011 $80,942 $83,393 10$91,567 $8,174 Fire Mechanic 1 $100,19200 $0 $0 00$0 $0 Assistant Fire Mechanic 1 $66,71711 $66,717 $70,055 10$71,057 $1,002 Total 2 $166,909 2 $147,659 2 $153,44820$162,624 $9,176 Emergency Preparedness Planning Deputy Dir. Emergency Preparedness 1 $77,75911 $79,314 $80,901 10$82,803 $1,902 Planning Total 1 $77,759 1 $79,314 1 $80,90110$82,803 $1,902

Department Total 147$11,939,411 147 $11,861,543 147 $11,819,032 148 $12,777,622 1 $958,590

122 City of Norwalk Department Summary - FIRE DEPARTMENT

ADMINISTRATION DESCRIPTION OF SERVICES To create an efficient and productive Fire Department by directing the Department's operations, coordinating with other departments for emergency and routine services, and managing the department's fiscal affairs and central records system.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $410,770 $443,619 $386,737$415,099 $28,3627.33 % Contractual Services $22,411 $22,063 $22,437$23,824 $1,3876.18 % Supplies and Materials $13,180 $11,419 $15,901$15,901 $00.00 % Fixed Charges $192,712 $0 $0$0 $00.00 % Total $639,073 $477,101 $425,075$454,824 $29,7497.00 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $639,073 $477,101 $425,075 $454,824 Employees 4 44 4 Outputs General # of grants applied for 3 34 4 # of grants received 2 24 3 # of injury days used 909 850 800 750 # of sick days used 1,226 1,198 1,100 1,000 # of workers compensation claims 33 40 35 33 Effectiveness General Increase/Decrease in Injury Leave +4% -6.49% -3% -6.25% Increase/Decrease in Sick Leave -1% -2.28% -3% -9.09% Increase/Decrease in workers compensation -2% -1% -1% claims Overtime as a percentage of total budget 29.28% 11.98% 22% 22.30%

City of Norwalk 123 Department Summary - FIRE DEPARTMENT

FIREFIGHTING DESCRIPTION OF SERVICES To coordinate and manage response units including; firefighting, EMS, marine and hazardous materials. The Firefighting division operates 24/7/365 with 132 firefighting positions operating out of five fire stations.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $14,230,821 $14,127,326 $14,218,739$15,359,922 $1,141,1838.03 % Contractual Services $581,368 $641,175 $618,770$642,067 $23,2973.77 % Supplies and Materials $57,129 $54,117 $76,900$85,175 $8,27510.76 % Fixed Charges $1,021,340 $0 $0$0 $00.00 % Grants & Donations $2,245 $460 $400$400 $00.00 % Capital Outlay $13,125 $13,085 $13,120$13,120 $00.00 % Total $15,906,028 $14,836,163 $14,927,929$16,100,684 $1,172,7557.86 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $15,906,028 $14,836,163 $14,927,929 16,100,684 Employees 132 132 132 132 Outputs General # of buildings maintained 7 77 7 Total Calls for Service 6,546 6,159 6,463 6,262 Unit Responses 11,457 10,414 11,300 12,529 Fires # of other fires 142 104 124 100 # of structure fires 158 124 142 153 # of vehicle fires 35 46 37 24 Rescue/EMS # of EMS 3,908 3,583 3,854 3,632 # of extrications 10 32 17 35 # of motor vehicle accidents 433 373 420 374 # of water/ice related rescues 23 25 30 22 Other # of explosions 17 23 20 6 # of false alarms/false calls 1,075 1,113 1,104 1161 # of good intent calls 406 362 386 412 # of hazardous conditions 436 368 418 320 # of natural disaster/weather calls 17 10 11 2 # of service calls 370 422 363 374 # of special incidents 20 11 18 13 Effectiveness General Average response time 5:01 5:00 5:00 4.95

124 City of Norwalk Department Summary - FIRE DEPARTMENT

PREVENTION DESCRIPTION OF SERVICES The prevention division includes a Fire Marshal, Deputy Fire Marshal, four Inspectors and a Secretary. The division is responsible for fire/life safety inspection of all commercial buildings and residential buildings, except for one and two family dwellings. The division also creates and delivers public safety educational programs.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $540,017 $513,117 $640,460$977,943 $337,48352.69 % Contractual Services $8,844 $10,257 $9,757$9,924 $1671.71 % Supplies and Materials $4,192 $6,006 $5,100$5,100 $00.00 % Fixed Charges $42,924 $0 $0$0 $00.00 % Capital Outlay $880 $1,590 $0$0 $00.00 % Total $596,858 $530,970 $655,317$992,967 $337,65051.52 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $596,858 $530,970 $655,317 $992,967 Employees 7 77 7 Outputs Code Enforcement # of commercial properties in Norwalk Started tracking 2,039 2,039 2,400 later years # of residential properties in Norwalk that require Started tracking 27,025 2,500 1,000 inspection later years Inspections # of commercial inspections including C of O 865 425 425 425 # of multi-family dwellings requiring inspectionStarted tracking Started tracking 2,500 1,000 later years later years Plan Review # of building plans reviewed 216 551 551 551 Investigation # of fires investigated 106 160 160 160 Education # of resident fire prevention programs 74 149 149 149 # of residents educated about fire prevention Started tracking 60 60 100 later years # of school aged children educated about fire 7,000 7,000 7,200 7,200 prevention # of school fire prevention programs 130 91 91 91 Effectiveness Code Enforcement % of violations resolved/followed up on in a timely 100% 100% 100% 100% manner Inspections % of inspections performed in a timely manner100% 100% 100% 100%

City of Norwalk 125 Department Summary - FIRE DEPARTMENT

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

Plan Review % of building plans in accordance to standards 100% 100% 100% 100% and codes % of plans reviewed in a timely manner 100% 100% 100% 100% Investigation % of investigations completed in a timely manner100% 100% 100% 100%

126 City of Norwalk Department Summary - FIRE DEPARTMENT

FIRE TRAINING DESCRIPTION OF SERVICES The Training division is staffed by a Training Director and coordinates all department training for all divisions. The position is also responsible for OSHA compliance, entry and promotional testing as well as department annual employee physicals.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $132,379 $129,540 $134,326 $142,660 $8,334 %6.20 Contractual Services $185,149 $144,201 $132,020 $134,520 $2,500 %1.89 Supplies and Materials $8,927 $6,769 $9,375 $17,375 $8,000 %85.33 Fixed Charges $9,717 $0 $0 $0 $0 0.00 % Total $336,172 $280,510 $275,721 $294,555 $18,834 %6.83

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $336,172 $280,510 $275,721 $294,555 Employees 1 11 1 Outputs New Recruits # of new recruits 1-3 94 4 # of new recruits needing Firefighter I/II 1-3 94 4 certification # of training hours for new recruits 600-800 5,400 2,500 3,280 Continued Training # of firefighters with Paramedic certification 4 45 5 # of firefighters trained on a daily basis 33 33 33 33 # of firefighters with EMT certification 61 64 60 75 # of firefighters with Firefighter I certification 33 132 132 139 # of firefighters with MRT certification 64 65 61 46 # of training hours per year 26,400 30,240 30,240 33,000 Effectiveness New Recruits % of new recruits with Firefighter I/II certification 100% 100% 100% 100% Average number of training hours per new recruit 820 820 820 820 Continued Training % of firefighters with EMT certification 44% 50% 45% 49% % of firefighters with Firefighter I certification 100% 100% 100% 100% % of firefighters with MRT certification 53% 51% 46% 48% % of firefighters with Paramedic certification 3% 3% 4% .5% Average number of training hours per firefighter 250 250 250 250

City of Norwalk 127 Department Summary - FIRE DEPARTMENT

SUPPORT SERVICES DESCRIPTION OF SERVICES The maintenance division is responsible for maintenance of the department's apparatus fleet, motorized equipment and tools. This includes the self contained breathing apparatus.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $222,482 $119,800 $199,838$210,849 $11,0115.51 % Contractual Services $478,598 $499,227 $520,803$504,084 ($16,719 ) (3.21 %) Supplies and Materials $199,410 $188,789 $199,529$199,529 $00.00 % Fixed Charges $64,342 $48,074 $48,081$49,658 $1,5773.28 % Capital Outlay $1,856 $798 $1,000$1,000 $00.00 % Total $966,688 $856,687 $969,251$965,120 ($4,131 ) (0.43 %)

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $966,688 $856,687 $969,251 $965,120 Employees 1 22 2 Outputs General SCBA Bottles 5 55110 SCBA Paks 53 53 53 55

128 City of Norwalk Department Summary - FIRE DEPARTMENT

EMERGENCY PREPAREDNESS PLANNING DESCRIPTION OF SERVICES The Office of Emergency Management provides mitigation preparedness, response and recovery programs for the City in partnership with municipal department, the Board of Education, and public and non-profit entities. The office is lead in coordinating the City's response to major emergencies.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $81,721 $83,216 $81,376$83,278 $1,9022.34 % Contractual Services $38,123 $49,514 $47,692$47,692 $00.00 % Supplies and Materials $3,016 $3,157 $9,000$9,000 $00.00 % Fixed Charges $5,654 $0 $0$0 $00.00 % Total $128,514 $135,887 $138,068$139,970 $1,9021.38 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $128,514 $135,887 $138,068 139,970 Employees 1 11 1 Outputs General # of families assisted thru fire victims 15 18 18 25 fund/referrals for services # of people reached through education 3,000 3,025 3,175 3,200 programs/workshops # Public Education programs/workshops 17 18 20 20 Effectiveness General % change in # of people reached 20% 8% 5% 5% % change in number of programs 20% 10% 10% 10%

City of Norwalk 129 Department Summary - PLANNING & ZONNING

PLANNING & ZONNING

Planning & Zoning Director

Planning & Conservation Zoning Commission

Description of Service/Mission Statements: The Planning & Zoning Department, which also consists of Conservation staff, is responsible for regulating the use of land within the city and carrying out the vision of the city as outlined within the Plan of Conservation of Development. We perform many regulatory tasks related to public safety and upholding property values as well as the protection and preservation of the natural and built environment. This also includes the conservation and protection of wetlands and watercourses, the city’s public drinking water, natural areas, the aesthetic character of our many residential neighborhoods as well as the development of the urban core and developed environs. To accomplish these tasks we are empowered by and required to enforce State Codes and Statutes as well as the City Charter, City Code and our local Regulations. In addition to providing guidance to citizens, their contractors and their consultants, our staff provides staffing and council to all the numerous land use agencies, including the Planning Commission, Zoning Commission, Conservation Commission, Aquifer Protection Agency, Zoning Board of Appeals and Harbor Management Commission, as well as requested by other town bodies. In our planning capacity, we guide future growth and development within the city in accordance with the POCD and other planning studies the city may undertake.

Highlights For 2017- 2018: Reviewed and acted upon: three Zone Change requests; 16 Zoning Amendment requests; 20 Special Permit applications; 15 Site Plan Review applications; 25 Coastal Site Plan Review applications; five Subdivision applications and 45 Inland Wetland applications.

• 75 Citation Hearings conducted. 125 new violation complaints received; 180 complaints resolved. • Began the process of updating the city-wide Mater Plan (POCD). • Worked with the Redevelopment Agency on updating three redevelopment plans for Wall Street, Washington Street, and West Avenue. • Initiated revisions to the zoning regulations to allow more independent review of outside applications. • Revised the bylaws of both the Planning and Zoning Commissions to comply with FOIA and streamline the application process. • Worked cooperatively with the Redevelopment Agency and the Parking Authority on the Norwalk Tomorrow initialize. • 1,400 zoning permits issued. • 263 documented inspections, investigated and acted upon, as well as many additional items inspected as drive-by visits. • 242 Violations addressed, including (Cease & Desists Orders, Notice of Violations, Inspection Requests, Citations Issued, and ‘Contact Letters’).

130 City of Norwalk Department Summary - PLANNING & ZONNING

Goals For 2018 - 2019: • Complete and implement the Plan of Conservation and Development (city-wide plan).

• Conduct more detailed studies on transit, certain neighborhoods, affordable housing and industrial lands.

• Work with the Redevelopment Agency on the preparation of the neighborhood plans underway and implementing the proposed TOD regulations.

• Work with Public Works on citywide drainage and erosion contrail issues.

• Work with the IT Department to provide significant applications online for public access.

• Continue to review and act upon applications and referrals within the required statutory time limits.

• Bring at least 50 zoning violations to resolution, either through full compliance, mediation through the fine process or to court.

• Inspect all construction sites at least three times per week.

• Hire a full-time administrative assistant.

• Implement structural reforms approved by both the Planning and Zoning Commissions.

City of Norwalk 131 Department Summary - PLANNING & ZONNING

SIGNIFICANT CHANGES The Planning and Zoning approved FY 2018-19 expense budget has a net decrease of $28,880 or -2.3% over the approved FY 2017-18 expense budget. This decrease is driven by a $150,000 decrease in Architectural and Landscaping expenses which is offset by an increase of $108,552 in Personnel Services due to the approval of a new Administrative Assistant I position and other contractual wage and step increases. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Other increases include a $12,000 increase in Other Professionals Services for the “Norwalk Tomorrow” website and social media outreach; and a $568 net increase in other miscellaneous accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Planning & Zoning Commission $996,633 $812,829 $1,062,040$1,021,180 ($40,860 ) (3.85 %) Conservation Commission $205,742 $194,620 $208,538$220,518 $11,9805.74 %

Total $1,202,374 $1,007,449 $1,270,578$1,241,698 ($28,880 ) (2.27 %)

Budget By Major Group Personnel Services $1,163,250 $978,065 $1,069,722$1,178,274 $108,55210.15 % Contractual Services $20,642 $23,293 $191,442$54,588 ($136,854 ) (71.49 %) Supplies and Materials $5,541 $3,679 $7,700$6,200 ($1,500 ) (19.48 %) Fixed Charges $12,941 $2,412 $1,714$2,636 $92253.79 % Total $1,202,374 $1,007,449 $1,270,578$1,241,698 ($28,880 ) (2.27 %)

NON-TAX REVENUE

Licenses & Permits $154,175 $201,178 $276,432$258,989 ($17,443 ) (6.31 %) Miscellaneous $2,530 $2,434 $2,898$2,898 $00.00 % Total $156,705 $203,612 $279,330 $261,887 ($17,443) (6.24 %)

AMT. SUPPORTED BY TAXES $1,045,670 $803,837 $991,248$979,811 ($11,437 ) (1.15 %)

Summary by Division - Approved FY 2018-19

Conservation Commission $220,518

Planning & Zoning Commission $1,021,180

132 City of Norwalk Department Summary - PLANNING & ZONNING

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Planning & Zoning Director of Planning & Zoning 1 $154,07611 $130,363 $134,315 10$147,478 $13,163 Assistant Director of Planning & Zoning 1 $127,31611 $127,316 $127,316 10$149,400 $22,084 Deputy Zoning Inspector 1 $85,03911 $77,141 $73,463 10$82,280 $8,817 Zoning Inspector 1 $89,29511 $89,295 $89,295 10$95,243 $5,948 Site Planner 1 $98,44611 $98,446 $98,446 10$105,004 $6,558 Sr Planner 1 $103,37811 $103,378 $103,378 10$110,265 $6,887 Compliance Inspector 1 $80,99011 $80,990 $80,990 10$74,639 ($6,351) Compliance Assistant 2 $124,20422 $127,093 $121,003 20$122,768 $1,765 Administrative Assistant I 0 $000 $0 $0 11$48,464 $48,464 Total 9 $862,744 9 $834,022 9 $828,20610$935,541 1 $107,335 Conservation Commission Senior Environmental Officer 1 $102,52711 $102,527 $105,231 10$112,242 $7,011 Environmental Compliance Officer 1 $73,46311 $73,463 $73,463 10$78,357 $4,894 Total 2 $175,990 2 $175,990 2 $178,69420$190,599 $11,905

Department Total 11$1,038,734 11 $1,010,012 11 $1,006,900 12 $1,126,140 1 $119,240

City of Norwalk 133 Department Summary - PLANNING & ZONNING

PLANNING & ZONING COMMISSION DESCRIPTION OF SERVICES This division is made up of the Planning Commission, the Zoning Commission, and the Zoning Enforcement and Zoning Board of Appeals.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $967,680 $790,009 $872,083$968,671 $96,58811.08 % Contractual Services $11,811 $17,527 $181,543$44,673 ($136,870 ) (75.39 %) Supplies and Materials $4,971 $2,881 $6,700$5,200 ($1,500 ) (22.39 %) Fixed Charges $12,171 $2,412 $1,714$2,636 $92253.79 % Total $996,633 $812,829 $1,062,040$1,021,180 ($40,860 ) (3.85 %)

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $996,633 $812,829 $1,062,040 1,021,180 Employees 9 9910 Outputs New Item Administration # of questions regarding zoning 30,000 30,000 30,000 30,000 Applications # of site plans & coastal site plans processed 40 40 35 40 # of site plans & coastal site plans received 40 40 35 40 # of special permits processed 20 20 10 20 # of special permits received 20 20 10 20 # of subdivisions processed 12 12 5 8 # of subdivisions received 12 12 5 8 # of variances processed 36 36 35 43 # of variances received 36 36 35 43 # of zoning applications/amendments /approved20 25 25 125 # of zoning changes processed 20 20 10 4 # of zoning permits issued without appointments1,400 1,400 1,400 1,400 Enforcement # of certificates of occupancy issued 1,200 1,200 850 1,200 # of construction sites inspected 100 100 1,200 780 # of violations prosecuted in court/hearing officer50 50 0 20 # of violations received/inspected 300 300 425 350 Planning #of amendments to the Plan of Cons and Dev. 2 22 2 #of DEP/Army Corps applications comments 15 15 12 15 #of municipal improvements processed 15 15 15 15 Outreach & Education 40 10 10

134 City of Norwalk Department Summary - PLANNING & ZONNING

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

# of information requests 2,000 2,000 2,000 2,000 # of informational pamphlets and presentations 1 1120 produced Effectiveness Administration % of meetings attended 100% 100% 100 100% Applications % of permit applications decided within statutory 100% 100% 100 100% timeline Enforcement % of activities assessed for permit need 100% 100% 80 100% Outreach & Education % of required changes made to regulations 100% 100% 100 100% % of required changes to map 100% 100% 100 100%

City of Norwalk 135 Department Summary - PLANNING & ZONNING

CONSERVATION COMMISSION DESCRIPTION OF SERVICES This division is responsible for administering the Inland Wetland and Watercourse Regulations (IWWR) and the Aquifer Protection Area Regulations (APAR) which provide protection of our natural water resources and our public drinking water supplies, respectively. This division also provides guidance to the City and its residents regarding the development, acquisition, conservation, supervision and regulation of natural resources within the City.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $195,570 $188,056 $197,639$209,603 $11,9646.05 % Contractual Services $8,831 $5,766 $9,899$9,915 $160.16 % Supplies and Materials $571 $798 $1,000$1,000 $00.00 % Fixed Charges $770 $0 $0$0 $00.00 % Total $205,742 $194,620 $208,538$220,518 $11,9805.74 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $205,742 $194,620 $208,538 $220,518 Employees 2 22 2 Outputs Application # of Aquifer Protection (APA) registration or permit 31 33 2 applications decided w/in 65 days # of Inland Wetland (IWW) permit applications52 53 45 45 Enforcement & Regulatory Action # of activities receiving permit-need assessment1,226 1,162 1,360 1,300 # of Aquifer Protection Area regulations violations3 96 3 # of Aquifer Protection Area regulations violations 3 86 3 resolved w/in 30 days # of changes made to IWW regulations 1 01 1 # of facilities within APA registered and monitored33 32 32 33 # of Inland Wetland violations noted 16 14 12 15 # of Inland Wetland violations resolved within 30 15 12 11 15 days # of required changes to IWW regulations 1 01 1 Outreach& Education # of changes made to Inland Wetland Map 53 42 40 38 # of changes/updates needed on Inland Wetland 53 42 40 38 Map # of information requests 1,550+ 1,550+ 1,550+ 1550+ # of informational pamphlets and presentations 1 46 3 produced/added to website Effectiveness Administration % of meetings attended 100% 100% 100% 100% Applications

136 City of Norwalk Department Summary - PLANNING & ZONNING

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

% of permit applications decided within statutory 100% 100% 100% 100% timeline Enforcement # of Aquifer Protection Area regulations violations 86% 100% 100% 100% resolved within three months % of activities assessed for permit need 100% 100% 100% 100% % of APA registrations filed within statutory 100% 100% 98% 100% timelines % of Inland Wetland violations resolved within 91% 93% 96% 100% three months Outreach & Education % of required changes made to regulations 100% 100% 100% 100% % of required changes to map 100% 100% 100% 100% % of target audience receiving information each 90% 90% 90% 90% year

City of Norwalk 137 Department Summary - CODE ENFORCEMENT

CODE ENFORCEMENT

Description of Service/Mission Statements: The Building Department is responsible for ensuring compliance with the Connecticut State Building Code and the laws and regulations set forth by the Connecticut Department of Public Safety. It is the Building Department’s responsibility to review all applications and drawings for Building and Safety Code compliance; issue building and all related permits; conduct required inspections of building sites and buildings; issue Certificate of Occupancy or Certificate of Compliance after satisfactory completion of all permitted work.

The Chief Building Official is responsible for the Anti - Blight Ordinance enforcement.

Highlights For 2017- 2018:

• Inspectors capability to take I-pads into the field during inspections.

• Created satellite office for new mall construction.

• Instituted the use of credit and debit cards as means of payment.

Goals For 2018 - 2019: • Creating a more efficient way to conduct plan reviews using the IBC and IRC method.

• Better education to the public and contractors updating the constant code changes.

• Create a more accurate means of tracking the time frame of violations and their compliance.

138 City of Norwalk Department Summary - CODE ENFORCEMENT

SIGNIFICANT CHANGES The Code Enforcement approved FY 2018-19 expense budget has a net increase of $117,687 or 14.4% over the approved FY 2017-18 expense budget. This increase is driven by a $61,126 increase in Personnel Expenses, of which Regular Wage account for $60,546 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Other increases include a $50,000 increase in Cars and Vans in order to purchase two vehicles to replace the aging fleet and a $6,561 increase in other miscellaneous accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Building Inspector $794,762 $819,757 $816,081$933,768 $117,68714.42 %

Total $794,762 $819,757 $816,081$933,768 $117,68714.42 %

Budget By Major Group Personnel Services $761,545 $781,158 $785,298$846,424 $61,1267.78 % Contractual Services $9,713 $19,675 $11,758$12,699 $9418.00 % Supplies and Materials $3,572 $6,259 $6,900$6,900 $00.00 % Fixed Charges $19,931 $12,665 $12,125$17,745 $5,62046.35 % Capital Outlay $0 $0 $0$50,000 $50,0000.00 % Total $794,762 $819,757 $816,081$933,768 $117,68714.42 %

NON-TAX REVENUE

Licenses & Permits $3,423,909 $4,639,504 $4,603,999$3,084,450 ($1,519,549 ) (33.00 %) Total $3,423,909 $4,639,504 $4,603,999 $3,084,450 ($1,519,549) (33.00 %)

AMT. SUPPORTED BY TAXES ($2,629,148) ($3,819,747 ) ($3,787,918 ) ($2,150,682) $1,637,236(43.22 %)

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Building Inspection Chief Building Official 1 $140,06811 $140,068 $140,068 10$164,341 $24,273 Assistant Building Official 2 $178,59022 $178,590 $178,590 20$190,486 $11,896 Electrical Inspector 1 $89,29511 $89,295 $89,295 10$95,243 $5,948 Mechanical Inspector 1 $89,29511 $89,295 $89,295 10$95,243 $5,948 Technical Assistant 2 $126,90622 $126,906 $126,906 20$135,360 $8,454 Technical Assistant 1 $54,80911 $57,550 $60,439 10$64,466 $4,027 Total 8 $678,963 8 $681,704 8 $684,59380$745,139 $60,546

Department Total 88$678,963 $681,704 8 $684,593 8 $745,139 0 $60,546

City of Norwalk 139 Department Summary - CODE ENFORCEMENT

PERFORMANCE INDICATORS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $794,762$819,757 $816,081 $933,768 Employees 888 8 Outputs Administration # of CEAC meetings 2426 24 24 # of FOI requests received 6,8008,200 8,200 8,500 ISO grade 444 4 Permits & Applications # of building permits issued 1,8002,000 2,000 1,850 # of demolition permits issued 70100 100 75 # of electrical permits issued 2,4002,600 2,600 2,550 # of HVAC permits issued 2,2002,200 2,00 2,175 # of plumbing permits issued 1,8501,550 1,500 1,575 # of pre-demolition applications received 5560 60 58 # of sewer permits issued 160240 240 180 # of sign permits issued 140150 150 158 # of temporary permits issued 22565 80 125 Licenses # of sign licenses issued 4540 42 45 Inspections # of inspections 17,50020,000 20,000 20,000 Violations # of violation notices issued 200400 400 366 + 166 Blight Information Technology # of records maintained on system 27,00040,000 40,000 48,000 Effectiveness Administration % of approved revenue realized 105%120% 126% At Least 100% % of FOI requests processed in a timely manner100%100% 100% 100% Favorable ISO grade received AverageAverage Average Average Permits & Applications % building permits issued in a timely manner98%98% 100% 100% % demolition permits issued in a timely manner98%98% 100% 100% % electrical permits issued in a timely manner98%98% 100% 100% % HVAC permits issued in a timely manner 98%98% 100% 100% % plumbing permits issued in a timely manner98%98% 100% 100% % pre-demolition permits issued in a timely 99%99% 100% 100% manner % sewer permits issued in a timely manner 99%99% 100% 100% % sign permits issued in a timely manner 98%98% 100% 100% % temporary permits issued in a timely manner99%99% 100% 100%

140 City of Norwalk Department Summary - COMBINED DISPATCH

COMBINED DISPATCH

Director of Combined Dispatch

Administration Communications/911

Description of Service/Mission Statements: As the first point of contact in an emergency, the department accepts the responsibility for the life, property and community placed in our care. We pledge to respond appropriately and aggressively to any call for aid. We will activate and coordinate the correct response and logistics in all situations that come to us. We will do this for all clients, civilian or uniformed, regardless of status. The department will, in conjunction with sister departments, local, State and Federal agencies, determine, plan and establish the appropriate response to situations that threaten our citizens and community. The department will maintain the appropriate liaisons, coordination and commitment in providing a response to any situation, even those that exceed the capabilities of Norwalk alone.

Highlights For 2017- 2018:

• Switched to PowerPhone EMD for Police and EMS • Add four to five extra monitors to Dispatch Center to monitor city-wide cameras as well as schools

Goals For 2018 - 2019: • Add four to five extra monitors to Dispatch Center to monitor city-wide cameras as well as schools

City of Norwalk 141 Department Summary - COMBINED DISPATCH

SIGNIFICANT CHANGES The Combined Dispatch approved FY 2018-19 expense budget has a net increase of $239,792 or 9.2% over the approved FY 2017-18 expense budget. This increase is driven by a $220,164 increase in Personnel Expense, of which Regular Wages account for $163,499 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Other increases include a $7,978 increase in Communications expense due to regional maintenance costs for the Urban Area Security Initiative (UASI) radio system and an $11,650 net increase in miscellaneous other accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Administration $200,525 $191,413 $193,833$206,602 $12,7696.59 % Communications/911 $2,364,672 $2,294,872 $2,421,625$2,649,102 $227,4779.39 % Emergency Preparedness $408 $404 $454$0 ($454 ) (100.00 %)

Total $2,565,605 $2,486,689 $2,615,912$2,855,704 $239,7929.17 %

Budget By Major Group Personnel Services $2,261,839 $2,208,536 $2,277,568$2,497,732 $220,1649.67 % Contractual Services $171,431 $190,555 $241,388$251,953 $10,5654.38 % Supplies and Materials $5,951 $1,720 $6,000$7,500 $1,50025.00 % Fixed Charges $37,831 $0 $0$0 $00.00 % Grants & Donations $83,584 $85,646 $90,956$97,019 $6,0636.67 % Capital Outlay $4,970 $232 $0$1,500 $1,5000.00 % Total $2,565,605 $2,486,689 $2,615,912$2,855,704 $239,7929.17 %

NON-TAX REVENUE

Intergovernmental $195,038 $195,858 $195,038$195,038 $00.00 % Total $195,038 $195,858 $195,038 $195,038 $00.00 %

AMT. SUPPORTED BY TAXES $2,370,567 $2,290,830 $2,420,874$2,660,666 $239,7929.91 %

142 City of Norwalk Department Summary - COMBINED DISPATCH

Summary by Division - Approved FY 2018-19

Administration $206,602

Communications/911 $2,649,102

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Police Lieutenant 1 $96,48311 $100,437 $100,437 10$107,128 $6,691 Total 1 $96,483 1 $100,437 1 $100,43710$107,128 $6,691 Communications/911 Dispatch Supervisor 6 $501,74766 $503,978 $503,978 60$556,584 $52,606 Public Safety Telecommunicator II 12 $847,33312 $856,616 12 $862,660 12$926,918 0 $64,258 Public Safety Telecommunicator I 6 $359,46066 $341,555 $352,673 60$392,617 $39,944 Total 24 $1,708,540 24 $1,702,149 24 $1,719,31124$1,876,119 0 $156,808

Department Total 25$1,805,023 25 $1,802,586 25 $1,819,748 25 $1,983,247 0 $163,499

City of Norwalk 143 Department Summary - COMBINED DISPATCH

ADMINISTRATION FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $103,770 $105,767 $101,957$108,663 $6,7066.58 % Contractual Services $856 $0 $920$920 $00.00 % Fixed Charges $12,315 $0 $0$0 $00.00 % Grants & Donations $83,584 $85,646 $90,956$97,019 $6,0636.67 % Total $200,525 $191,413 $193,833$206,602 $12,7696.59 %

COMMUNICATION/911 DESCRIPTION OF SERVICES As a combined Police and Fire Dispatch Unit, the objective is to provide the highest quality of command, control and information services for public safety agencies to carry out their respective agenda.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $2,158,069 $2,102,769 $2,175,611$2,389,069 $213,4589.81 % Contractual Services $170,166 $190,150 $240,014$251,033 $11,0194.59 % Supplies and Materials $5,951 $1,720 $6,000$7,500 $1,50025.00 % Fixed Charges $25,516 $0 $0$0 $00.00 % Capital Outlay $4,970 $232 $0$1,500 $1,5000.00 % Total $2,364,672 $2,294,872 $2,421,625$2,649,102 $227,4779.39 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $2,364,672 $2,294,872 $2,421,625 2,649,102 Employees 24 24 24 24 Outputs Call Center # of emergency calls received 43,000 44,000 45,000 42,000 # of non-emergency calls received (est.) 146,000 147,000 154,000 156,000 Effectiveness Call Center % of calls to center logged with appropriate times99% 99% 99% 99% % of emergency calls given to the appropriate 98% 99% 97% 98% units within one minute and 30 seconds of receipt of call % of emergency calls sent to the dispatcher within 97% 98% 98% 98% one minute % of non-emergency calls given to the dispatcher 100% 100% 100% 100% within four minutes % of non-emergency calls stacked or dispatched 100% 100% 100% 100% within six minutes

144 City of Norwalk Department Summary - COMBINED DISPATCH

EMERGENCY PREPAREDNESS PLANNING FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Contractual Services $408 $404 $454$0 ($454 ) (100.00 %) Total $408 $404 $454$0 ($454 ) (100.00 %)

City of Norwalk 145 CITY OF NORWALK

ANNUAL BUDGET

146 City of Norwalk Department Summary - PUBLIC WORKS

PUBLIC WORKS

Public Works Director

Operations Engineering Administrative Services Customer Services Water Pollution Center Control

Streets & Highways Facilities & Building Financial Management Management Fleet Services Contract Administration Wastewater Systems Solid Waste Programs Traffic Management Parking Authority Waste Water Systems Bridge Repair & Budget Management Maintenance Risk Management Permitting Community Outreach Design & Construction Professional Development Management

Description of Service/Mission Statements: The mission statement for the Department of Public Works is to provide the safest and most effective operation for the City of Norwalk by delivering the most efficient maintenance, repair, and capital improvement of city infrastructure in the best courteous, professional, and citizen-responsive manner.

Highlights For 2017- 2018:

• Focus on the maintenance and repair of critical infrastructure. • Paved 42 lane miles of roads. • Review, support, inspect all major City development projects. • Reviewed State DOT projects including the Walk Bridge. • Upgraded of the traffic signal system. • Continued our safety programs to reduce our risk management cost and strive for no accidents or injuries. • Initiated Capital Projects for drainage and bridge construction. • Continued to decrease our solid waste tonnage and increase the recycling tonnage. • Started the revamp of permitting system. • Implemented a street sweeping program for the city that will allow sweeping four nights a week.. • Certified as Tree City USA for 13th consecutive year.

Goals For 2018 - 2019: • Continue to focus on the maintenance and repair of critical building infrastructure. • Implement an “on call” bulk waste collection for residents. • Upgrade the software and maintenance of the traffic control system. • Implement a recycling educational program for the city residents and school system. • Continue to seek and acquire external funding for infrastructure repairs and improvements. • Continue a safety program that strives for zero accidents/incidents/injuries, meets OSHA requirements and reduces risk management costs. • Continue a pavement management program intended to steadily increase the average condition and extend the useful life of streets throughout the City. • Continue the traffic signal upgrade program. • Maintain certification as Tree City USA. • Continue to ensure building life safety through timely inspections.

City of Norwalk 147 Department Summary - PUBLIC WORKS

SIGNIFICANT CHANGES The Public Works approved FY 2018-19 expense budget has a net increase of $1,032,648 or 5.9% over the approved FY 2017-18 expense budget. This increase is driven by the following categories of expense:

Personnel Expenses increased $551,482 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. This increase breaks down as follows:

$500,025 increase in Regular Wages $ 20,800 increase in Temporary Wages $ 20,110 increase in Overtime Wages $ 5,980 increase in Part-Time Wages $ 4,567 increase in Longevity Wages

Other increases:

$374,443 increase in the Buildings expenses due to the city taking over the maintenance of the South Norwalk Community Center $180,354 increase in Other Professional Services based on contractual rates with Guardian, City Carting and Walk Bridge related expenses $ 75,782 increase in Other Contractual Services due to increases in the solid waste disposal contract and curbside recycling collection contract $ 39,294 increase in Centralized Fleet and Fuel Maintenance $ 25,000 increase in Disposal Services due to increases in the yard waste and street sweeping disposal $ 13,512 net increase in other miscellaneous accounts

Other decreases:

$100,000 decrease in the Chemical, Lab and Medical Supplies $ 64,912 decrease in Electricity expenses $ 43,368 decrease in Heating Fuels $ 18,939 decrease in Gas expenses based on consumption and contractual rates

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Administration $1,691,279 $1,043,965 $997,012$1,036,333 $39,3213.94 % Operations $11,952,449 $11,231,566 $12,025,944$12,369,888 $343,9442.86 % Engineering $3,947,592 $3,951,720 $4,330,535$4,611,054 $280,5196.48 % Customer Service Center $206,552 $161,836 $178,879$547,743 $368,864206.21 %

Total $17,797,872 $16,389,087 $17,532,370$18,565,018 $1,032,6485.89 %

148 City of Norwalk Department Summary - PUBLIC WORKS

Budget By Major Group Personnel Services $6,301,092 $6,507,064 $6,832,756$7,384,238 $551,4828.07 % Contractual Services $8,041,361 $8,118,229 $8,511,688$9,041,560 $529,8726.23 % Supplies and Materials $687,340 $670,903 $809,505$721,505 ($88,000 ) (10.87 %) Fixed Charges $2,081,571 $619,900 $947,795$987,089 $39,2944.15 % Debt Service $72,523 $39,579 $35,000$35,000 $00.00 % Grants & Donations $613,986 $433,412 $395,626$395,626 $00.00 % Total $17,797,872 $16,389,087 $17,532,370$18,565,018 $1,032,6485.89 %

NON-TAX REVENUE

Intergovernmental $1,294,221 $1,297,209 $894,294$1,301,248 $406,95445.51 % Licenses & Permits $173,641 $99,198 $222,080$163,770 ($58,310 ) (26.26 %) Service Charges $686,787 $660,870 $689,283$659,469 ($29,814 ) (4.33 %) Miscellaneous $650,295 $946,665 $1,045,395$998,348 ($47,047 ) (4.50 %) Total $2,804,944 $3,003,942 $2,851,052 $3,122,835 $271,7839.53 %

AMT. SUPPORTED BY TAXES $14,992,929 $13,385,145 $14,681,318$15,442,183 $760,8655.18 %

Summary by Division - Approved FY 2018-19

Engineering Customer Service Center $4,611,054 $547,743 Administration $1,036,333

Operations $12,369,888

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Director of Public Works 1 $139,96511 $132,576 $134,786 10$137,954 $3,168 Administrative Services Manager 1 $115,76411 $115,764 $115,764 10$123,477 $7,713 Public Works Administrative Assistant 1 $66,65411 $66,654 $66,654 10$74,639 $7,985 Records Data Entry Clerk 1 $60,51811 $60,518 $60,518 10$64,550 $4,032 Executive Secretary 1 $69,97711 $69,977 $69,977 10$74,639 $4,662 Total 5 $452,878 5 $445,489 5 $447,69950$475,259 $27,560

City of Norwalk 149 Department Summary - PUBLIC WORKS

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Operations Superintendent of Operations 1 $103,88611 $114,264 $117,264 10$128,838 $11,574 Waste Programs Manager 1 $82,50911 $82,509 $82,509 10$90,386 $7,877 Signal System Technician 1 $67,77611 $67,776 $71,165 10$74,611 $3,446 Traffic Signal Mechanic 1 $81,10411 $81,104 $81,104 10$86,508 $5,404 Operations Manager 1 $136,47300 $0 $0 00$0 $0 Supervisor-Traffic Maintenance 1 $73,58311 $75,848 $78,047 10$85,624 $7,577 Maintainer II (Truck Driver) 20 $1,210,36020 $1,176,979 19 $1,110,530 19$1,205,268 0 $94,738 Roads Supervisor 3 $243,06733 $245,296 $251,985 30$275,913 $23,928 Maintainer III (Equipment Operator) 12 $791,07312 $788,776 13 $867,321 13$925,132 0 $57,811 Maintainer III (Equipment Operator) 1 $66,71711 $66,717 $66,717 10$71,164 $4,447 Mason I 3 $231,71133 $231,711 $231,711 30$247,149 $15,438 Weighmaster 3 $207,63433 $220,674 $220,674 30$235,377 $14,703 Maintainer I (Laborer) 14 $737,78214 $724,467 14 $718,997 14$779,749 0 $60,752 Total 62 $4,033,675 61 $3,876,121 61 $3,898,02461$4,205,719 0 $307,695 Engineering Assistant Director of Transportation 0 $124,05611 $132,723 $132,723 10$135,798 $3,075 Building & Facilities Manager 1 $124,05611 $124,056 $124,056 10$135,798 $11,742 GIS ANALYST 0 $001 $0 $85,039 10$90,704 $5,665 Traffic Engineer 1 $90,75311 $93,207 $93,207 10$102,031 $8,824 Principal Civil Engineer 1 $132,72311 $136,473 $136,473 10$149,400 $12,927 Senior Civil Engineer 2 $231,52833 $317,591 $323,532 30$354,045 $30,513 Traffic Analyst 1 $81,10411 $81,104 $81,104 10$86,508 $5,404 Junior Engineer 5 $405,52055 $387,956 $376,746 50$408,968 $32,222 Assistant Civil Engineer 2 $191,31622 $183,960 $181,506 20$196,216 $14,710 Permit Engineer 1 $80,94211 $80,942 $83,393 10$91,567 $8,174 Engineering Aide III 1 $81,10411 $81,104 $81,104 10$86,508 $5,404 Permit Inspector 1 $81,10411 $81,104 $81,104 10$86,508 $5,404 Custodian 1 $54,80911 $54,809 $54,809 10$58,461 $3,652 Total 17 $1,679,015 19 $1,755,029 20 $1,834,79620$1,982,512 0 $147,716 Customer Service Customer Service Representative 2 $109,61822 $102,160 $97,060 20$108,710 $11,650 Customer Service Manager 1 $81,10411 $81,104 $81,104 10$86,508 $5,404 Total 3 $190,722 3 $183,264 3 $178,16430$195,218 $17,054

Department Total 87$6,356,290 88 $6,259,903 89 $6,358,683 89 $6,858,708 0 $500,025

150 City of Norwalk Department Summary - PUBLIC WORKS

ADMINISTRATION DESCRIPTION OF SERVICES The goal of the Administration Division is to provide effective leadership and management support to the department and provide development, construction, operations and maintenance of specified city properties in a safe and cost effective manner based on an approved and acceptable level of service for the maximization of resource performance and the achievement of department outcomes.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $482,775 $483,761 $471,129$505,100 $33,9717.21 % Contractual Services $100,079 $99,227 $101,257$106,607 $5,3505.28 % Supplies and Materials $27,998 $27,565 $29,000$29,000 $00.00 % Fixed Charges $466,441 $0 $0$0 $00.00 % Grants & Donations $613,986 $433,412 $395,626$395,626 $00.00 % Total $1,691,279 $1,043,965 $997,012$1,036,333 $39,3213.94 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Input Direct expenditures $1,691,279 $1,043,965 $997,012 $1,036,333 Employees 5 55 5 Outputs

Area managed (square miles) 36.3 36.3 36.3 36.3 Major service contracts managed 6 55 5 Number of budgets managed 8 66 6 Number of committees, authorities staff to 6 14 14 14 Number of employees managed Population serviced Effectiveness % of approved operating budgets expended96.7% 99.7% 101% As Needed % of contracts that meet performance goals 100% 100% 100% 100%

City of Norwalk 151 Department Summary - PUBLIC WORKS

OPERATIONS DESCRIPTION OF SERVICES The goal is to provide street maintenance and repair services to the citizens of Norwalk and the general public so that people and goods can move freely and safely throughout the city. Included in operations are the following activities: Solid Waste regulation; collection and disposal; the City’s contribution to the Water Pollution Control Authority; the cost of services provided for the Board of Education; and Centralized Fleet Services.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $4,033,569 $4,111,040 $4,261,604$4,590,818 $329,2147.73 % Contractual Services $5,904,310 $5,951,269 $6,133,051$6,206,487 $73,4361.20 % Supplies and Materials $572,329 $549,356 $683,494$585,494 ($98,000 ) (14.34 %) Fixed Charges $1,442,242 $619,900 $947,795$987,089 $39,2944.15 % Total $11,952,449 $11,231,566 $12,025,944$12,369,888 $343,9442.86 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Input Direct expenditures $11,952,449 $11,231,566 $12,025,944 $12,369,888 Employees 60 61 61 61 Outputs

Fleet Preventive Maintenance to Corrective 13% 16% 12% 50% Maintenance %/FY Tons Recycled/FY (Tons) 8965 9038 9,000 9,200 Tons Solid Waste Collected/FY (Tons) 22,534 22,557 22,700 21,000 Effectiveness

% of operations OT (without snow) expended/FY82% 84% 81% 75% % Salt expended/FY As Needed As Needed As Needed As Needed

152 City of Norwalk Department Summary - PUBLIC WORKS

ENGINEERING DESCRIPTION OF SERVICES The goal is to provide capital planning, survey, design and inspection services for the residents of Norwalk and the public to ensure the necessary infrastructure for safe travel, a healthy environment, and an acceptable quality of life. Also included in this division is building management, which oversees the operation and maintenance of most City buildings with the exception of City schools. Fiscal year 2004-05 was the first year that building management services are budgeted for in the Department of Public Works, prior to this these services were accounted for in a separate department. To see the history of this division, please see the Building Management section.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $1,595,836 $1,750,427 $1,921,144$2,092,377 $171,2338.91 % Contractual Services $2,036,971 $2,067,733 $2,277,380$2,376,666 $99,2864.36 % Supplies and Materials $87,014 $93,982 $97,011$107,011 $10,00010.31 % Fixed Charges $155,247 $0 $0$0 $00.00 % Debt Service $72,523 $39,579 $35,000$35,000 $00.00 % Total $3,947,592 $3,951,720 $4,330,535$4,611,054 $280,5196.48 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Input Direct expenditures $3,947,592 $3,951,720 $4,330,535 $4,611,054 Employees 18 19 20 20 Outputs # of GIS Assets Added 4,683 5,159 4,699 5,000 # of Permit Inspections Conducted 4,792 2,232 1,300 1,500 # of Permits Issued 954 727 650 700 % of Permit Fees Collected 66% 88% 75% 90% Average PCI (Pavement Condition Index) 76 81 81 83 Engineering Service Requests 541 527 540 600 Lane-miles Road Paved 44.07 31.97 42.10 39.38 Number of Feet of Sanitary Sewer Pipe Cleaned 72,389 61,565 112,517 8,500 and Televised (cctv) Number of Manholes Inspected 190 107 305 200 Number of NPDES Permit Violations at WWTP9 63 6 Number of Sewage Bypasses that occur within 15 18 16 16 the Collection System Effectiveness

% of Engineering Service Requests Completed85% 64% 100% 100%

City of Norwalk 153 Department Summary - PUBLIC WORKS

CUSTOMER SERVICE CENTER DESCRIPTION OF SERVICES To provide superior service to residents and the public by ensuring that all contacts are handled competently, courteously and efficiently. The Center will receive, record and track all service requests and complaints and forward service requests and complaints to the appropriate department for action. It will also follow through on all service requests that have not been resolved and respond to requests for general information on services.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $188,911 $161,836 $178,879$195,943 $17,0649.54 % Contractual Services $0 $0 $0$351,800 $351,8000.00 % Fixed Charges $17,641 $0 $0$0 $00.00 % Total $206,552 $161,836 $178,879$547,743 $368,864206.21 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Input Direct expenditures $206,552 $161,836 $178,879 $547,743 Employees 3 33 3 Outputs

Drainage Service Requests 220 207 150 200 Landscaping Service Requests 721 557 640 700 Ordinance Enforcement Service Requests 295 361 240 300 Road Service Requests 903 727 600 800 Snow Service Requests 253 654 66 100 Solid Waste Service Requests 1867 1880 1600 1700 Traffic Service Requests 408 560 340 400 Effectiveness

% of Drainage Service Requests Completed98% 95% 100% 100% % of Landscaping Service Requests Completed98% 98% 100% 100% % of Ordinance Enforcement Service Requests 68% 52% 60% 100% Completed % of Road Service Requests Completed 97% 98% 100% 100% % of Snow Service Requests Completed 98% 95% 100% 100% % of Solid Waste Service Requests Completed100% 100% 100% 100% % of Traffic Service Requests Completed 98% 94% 100% 100%

154 City of Norwalk Department Summary - BOARD OF EDUCATION

BOARD OF EDUCATION

Public Schools Special Non-Public Education Education

Description of Service/Mission Statements:

At Norwalk Public Schools, our vision is to be the most successful city school system in Connecticut. Working closely with the Norwalk community, we are focused on creating a student-focused culture that motivates, challenges and supports each individual student to his or her highest levels of achievement. Over 1,400 dedicated professionals work closely with more than 11,500 students throughout Norwalk.

The Norwalk Public Schools district is made up of 12 elementary schools, four middle schools, two high schools, and one inclusive pre-school program. The state-of-the-art Norwalk Early Childhood Center opened its doors in September 2016 to serve preschool families of both typical and special needs children. Norwalk “choice” options include several magnet at the elementary level, including Columbus Magnet School, based on the Bank Street School mode, and the Silvermine Dual Language School, an English-Spanish immersion program. The nationally recognized “Teach-to-One” personalized math program has been successful at Nathan Hale Middle School and will be expanded to other classes. Norwalk is also home to the Center for Global Studies, an inter-district high school magnet program housed at Brien McMahon High School, as well as Norwalk Early College Academy, the State’s first early college, P-TECH model program in partnership with IBM and Norwalk Community College. NECA’s inaugural class graduated in 2018, including 12 students who earned both a high school diploma and a two-year college degree in computer science at the same time. In 2017, Brien McMahon High School was approved to offer the prestigious International Baccalaureate (IB) diploma program.

Our district’s rich diversity is a key part of our strength. Norwalk students come from a variety of backgrounds, with more than 41% of students speaking a second language at home. The Norwalk Public School system delivers a learning experience that is rich in cultural diversity, as well as one that is reflective of the global society in which our graduates will work and live. Our four-year graduation rate of 93% exceeded the Connecticut state average of 87.9%, for the third consecutive year.

Norwalk Public Schools provides comprehensive special education and bilingual education programs, full-day Kindergarten, and expanded Pre-K opportunities. Before and after-school programs are available throughout the city for both elementary and secondary students. Students can also take advantage of a full array of interscholastic athletics and extra-curricular activities that cover a full range of interests, from computers to chess to community service. Programs like the Center for Youth Leadership, and the Norwalk High School and Brien McMahon Marching Bands, have received national recognition. In 2017, a comprehensive School Building Program was approved that is designed to support the city's families for years to come. A joint commitment by the City of Norwalk and Board of Education, the “Modern Schools for a Growing City” program resulted in a major investment in Norwalk's school buildings, including the building of several new schools, the renovation of others, as well as priority repairs and capital projects at all schools.

City of Norwalk 155 Department Summary - BOARD OF EDUCATION

Highlights For 2017- 2018: Norwalk Public Schools had a lot to celebrate this year, thanks to the hard work of our students, teachers, staff, and administrators. According to the 2016-17 Connecticut Next Generation Accountability Report, released in February 2018, and results from the Smarter Balanced Assessment Consortium (SBAC) test results, Norwalk students have made significant academic progress:

• Norwalk ranked first in its District Reference Group (DRG), ahead of Stamford and other districts similar to ours.

• Norwalk’s 2016 four-year graduation rate of 90.4% exceeded the Connecticut state average of 87.4% for the second consecutive year.

• Our English Language Learners now have a higher graduation rate than their statewide peers.

• Fifteen Norwalk schools achieved meaningful student growth in a year-over-year comparison.

• Two schools, Rowayton Elementary and the Center for Global Studies, were designated category 1 schools; others are also approaching that level.

• Rowayton was also named Norwalk’s first Connecticut School of Distinction.

• One-third of Norwalk’s achievement gap in English Language Arts and Math has been closed.

• 63% of Norwalk students in grades K-11 made a year’s growth or more, exceeding national norms.

• Grades 6, 7 & 8 students led improvement in math with gains of 8.1%, 4.7% and 5.9% respectively.

• More students are at grade level in reading and math than ever before, even as our district becomes more diverse.

• Implemented new math and reading supports at the elementary level making huge strides in the assistance provided to students who need additional help to reach the grade level.

156 City of Norwalk Department Summary - BOARD OF EDUCATION

SIGNIFICANT CHANGES The Board of Education approved FY 2018-19 expense budget has a net increase of $6,409,869 or 3.5% over the approved FY 2017-18 expense budget. The approval of the Board of Education budget was achieved after city and school officials reached an agreement to close a gap between the Board of Education’s initial 5.4% requested increase and the final 3.5% budget increase.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Education $171,871,105 $175,039,865 $184,084,348$190,494,217 $6,409,8693.48 %

Total $171,871,105 $175,039,865 $184,084,348$190,494,217 $6,409,8693.48 %

Budget By Major Group Others $171,871,105 $175,039,865 $184,084,348$190,494,217 $6,409,8693.48 % Total $171,871,105 $175,039,865 $184,084,348$190,494,217 $6,409,8693.48 %

NON-TAX REVENUE

Intergovernmental $10,427,576 $10,124,108 $10,095,656$10,095,656 $00.00 % Service Charges $0 $340 $12,487$12,487 $00.00 % Total $10,427,576 $10,124,448 $10,108,143 $10,108,143 $00.00 %

AMT. SUPPORTED BY TAXES $161,443,529 $164,915,417 $173,976,205$180,386,074 $6,409,8693.68 %

City of Norwalk 157 Department Summary - BOARD OF EDUCATION

FUND SUMMARY

2015-16 2016-17 2017-18 2018-19 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 18-19/17-18 ======EDUCATION OBJECT CODES 100 DEGREE LEVEL CHANGES $ - $ - $ 100,000 $ 100,000 $ - 101 LONG TERM SUBSTITUTES $ 1,048,727 $ 859,583 $ 410,000 $ 410,000 $ - 102 PROFESSIONAL DEVELOPMENT $ 940 $ 16,673 $ 73,337 $ 85,895 $ 12,558 111 SUPERINTENDENT $ 251,489 $ 243,667 $ 240,875 $ 269,123 $ 28,248 112 CENTRAL ADMIN SUP TEAM $ 1,008,549 $ 1,131,698 $ 1,175,080 $ 1,237,927 $ 62,847 113 PRINCIPALS $ 5,096,546 $ 5,600,221 $ 5,512,099 $ 5,589,732 $ 77,633 114 SUPERVISORS $ 445,689 $ 624,287 $ 704,955 $ 1,088,045 $ 383,090 115 ASSISTANT SUPERVISORS $ 660,501 $ 743,640 $ 693,046 $ 615,863 $ (77,183) 117 TEACHERS (NON-RATIO) $ 69,513,739 $ 70,020,060 $ 74,722,685 $ 79,041,284 $ 4,318,599 118 SUBSTITUTES $ 1,284,126 $ 1,269,812 $ 818,880 $ 803,439 $ (15,441) 119 OTHER CERTIFIED $ 7,439,188 $ 7,859,672 $ 7,961,760 $ 8,804,107 $ 842,347 121 SECRETARY $ 2,718,076 $ 2,667,333 $ 2,750,048 $ 2,550,778 $ (199,270) 122 AIDE $ 6,969,416 $ 7,644,800 $ 9,057,445 $ 8,690,798 $ (366,647) 123 CLERKS $ 1,498,625 $ 1,528,015 $ 1,588,545 $ 1,209,644 $ (378,901) 124 CUSTODIANS $ 3,901,145 $ 3,546,014 $ 3,725,628 $ 3,773,405 $ 47,777 125 MAINTENANCE $ 572,740 $ 473,991 $ 521,688 $ 529,518 $ 7,830 126 NON-AFFILIATED $ 1,825,401 $ 2,569,755 $ 2,791,429 $ 3,539,084 $ 747,655 127 OTHER NON-CERTIFIED $ 403,081 $ 238,924 $ 886,995 $ 870,446 $ (16,549) 128 SUBSTITUTES (NON-CERTIFIED) $ 457,808 $ 370,703 $ 275,000 $ 367,000 $ 92,000 130 OVERTIME SALARIES $ 449,072 $ 467,754 $ 461,805 $ 460,042 $ (1,763) 131 CERTIFIED OVERTIME $ 42,041 $ 28,175 $ 31,000 $ 31,000 $ - 133 SALARIES-WORKSHOPS $ 19,678 $ 29,656 $ 54,814 $ 102,900 $ 48,086 134 SALARIES-EXTRA $ 745,808 $ 746,884 $ 714,034 $ 74,999 $ (639,035) 135 SECURITY $ 108,328 $ 102,111 $ 98,500 $ 99,500 $ 1,000 137 CERTIFIED HOURLY $ 682,764 $ 754,422 $ 724,830 $ 982,432 $ 257,602 138 NON-CERTIFIED HOURLY $ 19,109 $ 22,271 $ 17,500 $ 30,500 $ 13,000 139 EXTRA - CURRICULAR $ 122,008 $ 157,176 $ 119,300 $ 1,267,417 $ 1,148,117 143 NURSES $ 1,301,683 $ 1,388,972 $ 1,445,108 $ 1,540,008 $ 94,900 145 PHYSICAL THERAPIST $ 42,598 $ 37,099 $ 44,936 $ 137,446 $ 92,510 150 COMMON CORE IMPLEMENTATION $ - $ 74,502 $ (1,078,620) $ (153,761) $ 924,859 212 FRINGE BENEFITS $ 24,395,465 $ 23,438,488 $ 24,060,796 $ 24,054,815 $ (5,981) 230 RETIREMENT BENEFITS $ 2,129,415 $ 1,398,606 $ 1,814,671 $ 1,750,671 $ (64,000) 235 LONGEVITY $ 288,056 $ 287,147 $ 293,525 $ 267,339 $ (26,186) 240 SOCIAL SECURITY $ 3,266,302 $ 3,424,554 $ 3,384,814 $ 3,384,814 $ - 250 UNEMPLOYMENT $ 90,076 $ 168,524 $ 125,000 $ 204,448 $ 79,448 300 PURCHASED PROF AND TECH $ 165,972 $ 151,720 $ 245,599 $ 183,420 $ (62,179) 301 ATTENDANCE AT MEETINGS $ 43,074 $ 65,083 $ 60,810 $ 104,236 $ 43,426 311 RECRUITMENT $ 1,000 $ 6,308 $ 119,500 $ 120,100 $ 600 312 IN SERVICE $ 8,766 $ 3,342 $ 850 $ - $ (850) 322 INSTRUCTIONAL PROGRAM IMP. $ 440 $ 500 $ 90,000 $ 900 $ (89,100) 323 PUPIL SERV-NON-PAYROLL $ - $ - $ - $ 85,000 $ 85,000 324 FIELD TRIPS $ - $ 50,471 $ 2,635 $ 5,400 $ 2,765 325 PARENT ACTIVITY $ - $ - $ - $ 5,000 $ 5,000 329 MEDICAID REIMBURSEMENT CREDIT $ (2,031,381) $ (606,906) $ (600,000) $ (600,000) $ - 330 OTHER PROF TECH $ 7,470,735 $ 8,194,651 $ 7,032,735 $ 6,125,697 $ (907,038) 331 SPECIAL ED LEGAL FEES $ 465,081 $ 759,968 $ 483,000 $ 600,000 $ 117,000 400 PURCHASED PROPERTY SERVI $ 4,335 $ 4,154 $ 4,000 $ 2,544,577 $ 2,540,577 410 UTILITY SERV $ 220,402 $ 211,884 $ 210,680 $ 219,368 $ 8,688 412 BOILER REPAIRS $ 164,588 $ 156,461 $ 175,000 $ 179,360 $ 4,360 414 BURNER SERVICE $ - $ - $ 25,000 $ 25,000 $ - 415 OTHER REPAIRS $ 5,602 $ 7,184 $ 11,000 $ 10,713 $ (287) 416 PNEUMATIC CONTROLS $ 14,084 $ 16,474 $ 25,000 $ 25,000 $ - 417 CLOCKS & INTERCOMS $ 9,114 $ 5,230 $ 10,000 $ 10,000 $ - 420 CLEANING SERVICES $ 27,515 $ 18,308 $ 27,810 $ 25,860 $ (1,950) 421 DISPOSAL SERVICES $ 117,475 $ 118,880 $ 126,000 $ 129,635 $ 3,635

158 City of Norwalk Department Summary - BOARD OF EDUCATION

2015-16 2016-17 2017-18 2018-19 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 18-19/17-18

425 GLASS $ 9,152 $ 13,823 $ 10,565 $ 10,523 $ (42) 430 REPAIRS AND MAINT SERV $ 1,264,628 $ 1,113,264 $ 1,333,082 $ 1,560,502 $ 227,420 431 ELEVATOR SERVICE $ 39,216 $ 46,654 $ 45,000 $ 47,250 $ 2,250 432 ELECTRIC SERVICE $ 5,199 $ 1,752 $ 20,500 $ 20,500 $ - 433 ELECTRIC MOTORS $ 9,993 $ 28,440 $ 15,500 $ 16,275 $ 775 434 FOLDING PARTITIONS $ 9,338 $ 11,840 $ 10,300 $ 10,609 $ 309 439 REPAIRS - MISC $ - $ - $ - $ 2,000 $ 2,000 440 RENTALS $ 69,870 $ 49,151 $ 45,000 $ 48,595 $ 3,595 441 RENTAL OF LAND AND $ 22,744 $ 24,000 $ 29,000 $ 31,000 $ 2,000 450 CONSTRUCTION SERVICES $ 242,899 $ 173,521 $ 125,000 $ 125,000 $ - 490 SECURITY SERVICES $ 24,452 $ 19,811 $ 50,000 $ 29,700 $ (20,300) 492 LIFE SAFETY SYSTEMS $ 89,321 $ 93,599 $ 105,525 $ 110,334 $ 4,809 494 PURCHASED SERVICE SWIMMING POOL $ (186) $ 4,100 $ - $ - $ - 500 OTHER PURCHASED $ 1,610,600 $ 2,024,426 $ 2,997,707 $ 445,322 $ (2,552,385) 510 STUDENT TRANS SERV $ 7,962,597 $ 8,537,958 $ 7,748,644 $ 8,117,380 $ 368,736 511 STUDENT TRANS $ 245,732 $ 272,738 $ 357,121 $ 288,354 $ (68,767) 514 STUDENT TRANS REIMBURSEMENT $ (123,711) $ - $ - $ - $ - 519 STUDENT TRANS IND ARTS $ 2,572 $ 30,820 $ 22,150 $ 25,580 $ 3,430 521 LIABILITY INS (GEN) $ - $ - $ 5,000 $ 5,000 $ - 529 INTER ACTI INSUR PREM $ 37,569 $ 127,937 $ 100,000 $ 100,000 $ - 530 COMMUNICATIONS $ 237,946 $ 260,690 $ 271,200 $ 311,650 $ 40,450 540 ADVERTISING $ 4,614 $ 8,145 $ 6,000 $ 8,800 $ 2,800 562 TUIT TO OTHER LEA'S $ 2,355,399 $ 1,692,788 $ 2,400,000 $ 1,074,193 $ (1,325,807) 563 TUITION+STATE AGNCY $ 9,171,055 $ 8,932,925 $ 8,580,000 $ 9,125,000 $ 545,000 564 OUT OF DIST. TUITION-EXCESS COST $ (4,148,938) $ (4,729,867) $ (3,150,000) $ (4,400,000) $ (1,250,000) 565 REGULAR ED. TUITION OTHER LEA'S $ 111,810 $ 114,945 $ 124,000 $ 124,000 $ - 566 REGULAR ED. OUT OF DIST. TUITION $ 19,111 $ 30,120 $ 45,000 $ 45,000 $ - 580 TRAVEL $ 143,488 $ 128,838 $ 122,410 $ 232,064 $ 109,654 590 MISCELL PURCH SERV $ 1,170 $ 2,480 $ 29,325 $ 57,200 $ 27,875 600 SUPPLIES $ 70,902 $ 100,098 $ 289,430 $ 315,005 $ 25,575 610 GENERAL SUPPLIES $ 308,492 $ 339,216 $ 366,090 $ 439,813 $ 73,723 611 INSTRUCTIONAL SUPPLIES $ 739,862 $ 685,386 $ 823,735 $ 968,499 $ 144,764 612 ADMINISTRATIVE SUPPLIES $ 2,111 $ 1,567 $ 2,500 $ 2,500 $ - 613 MAINTENANCE SUPPLIES $ 195,183 $ 177,143 $ 175,000 $ 199,657 $ 24,657 614 POSTAGE $ 111,361 $ 84,393 $ 111,500 $ 120,721 $ 9,221 616 TESTING $ 15,626 $ 5,519 $ 58,000 $ 53,000 $ (5,000) 618 MISCELLSUMMER FEEDING PROGRAM $ - $ - $ - $ 1,000 $ 1,000 622 ELECTRICITY $ 2,496,768 $ 2,590,172 $ 2,558,906 $ 2,355,728 $ (203,178) 623 PROPANE GAS $ 6,701 $ 5,916 $ 9,000 $ 9,450 $ 450 624 OIL $ 501,453 $ 431,966 $ 600,000 $ 648,463 $ 48,463 625 NATURAL GAS $ 654,819 $ 647,359 $ 768,500 $ 814,901 $ 46,401 626 GASOLINE $ 290,937 $ 193,206 $ 191,234 $ 167,442 $ (23,792) 641 TEXTBOOKS $ 134,481 $ 146,051 $ 288,480 $ 726,161 $ 437,681 642 LIBRARY BOOKS AND $ 5,782 $ 8,101 $ 11,000 $ 33,123 $ 22,123 643 AUDIOVISUAL $ 56,671 $ 34,781 $ 47,423 $ 50,538 $ 3,115 644 CONSUMABLES/WORKBOOKS $ 80,605 $ 94,433 $ 205,039 $ 216,256 $ 11,217 645 TEXTBOOKS (SOFT COVER) $ 128,347 $ 105,105 $ 26,899 $ 23,850 $ (3,049) 646 BOOK BINDING $ 2,856 $ 173 $ 4,400 $ 1,300 $ (3,100) 689 RETENTION & ENGAGEMENT $ - $ 1,948 $ 3,000 $ 55,000 $ 52,000 690 OTHER SUPPLIES AND MAT. $ 165,644 $ 124,122 $ 248,199 $ 322,506 $ 74,307 692 GRADUATION EXPENSES $ 27,996 $ 26,990 $ 31,000 $ 32,500 $ 1,500 693 ACCREDITATION $ 18,090 $ 200 $ 400 $ - $ (400) 730 INSTRUCTIONAL EQUIPMENT $ 197,298 $ 199,338 $ 397,343 $ 670,479 $ 273,136 733 INSTRUCTIONAL SOFTWARE $ 308,947 $ 374,184 $ 376,077 $ 472,004 $ 95,927 734 OTHER EQUIPMENT $ - $ 9,935 $ - $ - $ - 735 COMPUTER EQUIPMENT $ - $ - $ - $ - $ - 739 NON-INSTRUCTIONAL EQUIPMENT $ 23,251 $ 26,166 $ 79,714 $ 59,225 $ (20,489) 749 LEASE PAYMENTS $ 312,801 $ 375,361 $ 394,129 $ 335,000 $ (59,129) 810 DUES,FEES & MEMBERSHIPS $ 111,493 $ 137,241 $ 198,194 $ 218,341 $ 20,147 BOE TOTAL EXPENSES $ 171,871,105 $ 175,039,865 $ 184,084,348 $ 190,494,217 $ 6,409,869

City of Norwalk 159 CITY OF NORWALK

ANNUAL BUDGET

160 City of Norwalk Department Summary - RECREATION & PARKS

RECREATION & PARKS

Recreation & Parks Director

Administration Recreation Park Maintenance Building Maintenance

Rental Administration Grounds/Facilities Parks Garage Social Programs Vehicles/Equipment Cranbury Park Calf Pasture Beach Cultural Programs Fodor Farm Sports Programs Veteran's Park Shea Island Physical Fitness Heritage/Matthew Park Playgrounds Boat Show School Grounds

Description of Service/Mission Statements: The Department of Recreation and Parks facilitates leisure experiences for the residents of Norwalk by operating and maintaining a system of parks (1,215 acres), open spaces and community facilities; preserving and protecting the city’s natural resources; promoting the arts in Norwalk and offering a wide variety of leisure opportunities that enhance physical, intellectual, social and cultural growth and development and ensuring they are accessible to all.

Highlights For 2017- 2018:

• Installed new ADA showers and new interior plumbing at Veterans Park boaters bathrooms. • Installed new playground at Marvin Elementary School. • Continued renovation work at Fodor Caretaker House • Re-mulched playgrounds throughout the city. • Continued on schedule for re-occurring maintenance tasks, i.e. mowing, trimming, garbage pickup, field maintenance, field stripping, leaf pickup and snow removal. • Continued process of replacing tennis and basketball nets throughout the city as needed. • Continued our repair schedule to maintain our picnic tables and player benches throughout the City. • Installed new heaters at Veterans Park boaters bathroom. • Repaired various backstops throughout the City. • Continued process of maintaining city’s’ artificial turf fields, in-house. • Installed new boiler system at Cranbury Mansion. • Staffed rental events at Cranbury Park, Bunkhouse, Beach and Fodor. • Installed new sidewalk at Fera park linking Butler Street with Mathews Park. • Began dock replacement project, Phase II at Veterans Park. • Painted the Fodor Farm homestead.

Goals For 2018 - 2019:

• Purchase two new pickup trucks and tractor to continue to replace an aging fleet, therefore, decreasing fleet maintenance costs. • Hire a working foreman position in the parks department to aid in employee and department efficiency. • Continue our decrease of Workers Compensation claims through Cirma seminars and videos, and maintain our position as one of the lowest claim departments in the city. • Continue to properly maintain existing sports fields in order to decrease injury claims/chance of injury and future expensive renovation projects. • Continue to renovate playing fields to aid in proper drainage to save employee maintenance hours, and to increase the safety of users, and to lower the number of insurance claims and user complaints. • Continue a small equipment replacement program in order to decrease maintenance costs and to lessen the need of major bulk equipment replacement in the future. • Continue to establish and maintain realistic maintenance schedules to keep our parks and schools in a respectable and usable/safe condition. • Continue a standardized program for playground repair and maintenance to minimize injury and expensive future repairs and lawsuits. • Pursue the purchase of new and updated equipment to save man hours and to lessen repair costs of outdated equipment. • To increase facility rental use by 15% this season.

City of Norwalk 161 Department Summary - RECREATION & PARKS

SIGNIFICANT CHANGES The Recreation & Parks approved FY 2018-19 expense budget has a net increase of $150,123 or 3.4% over the approved FY 2017-18 expense budget.

Personnel Expenses increased $172,608 due to contractual step increases and wage settlement of the union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. This increase breaks down as follows:

$106,541 increase in Regular Wages $ 34,319 increase in Temporary Wages $ 31,518 increase in Overtime Wages $ 230 increase in Longevity Wages

Other increases/decreases:

$ 10,000 increase in Other Professional Services due to an increased need to remove more trees in order to lessen the city’s liability $ 30,320 decrease in Recreational Supplies due to the closing of the operation of the Café Mu $ 2,165 net decrease in other miscellaneous accounts

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Administration $831,275 $701,222 $630,085$663,665 $33,5805.33 % Recreation $522,977 $491,340 $622,705$651,224 $28,5194.58 % Park Maintenance $2,962,991 $2,982,690 $2,976,555$3,067,550 $90,9953.06 % Building Maintenance $114,302 $137,024 $143,837$140,866 ($2,971 ) (2.07 %) Grants $15,409 $15,352 $15,354$15,354 $00.00 %

Total $4,446,954 $4,327,627 $4,388,536$4,538,659 $150,1233.42 %

Budget By Major Group Personnel Services $2,800,078 $2,812,180 $2,707,815$2,880,423 $172,6086.37 % Contractual Services $831,261 $784,456 $861,321$868,330 $7,0090.81 % Supplies and Materials $286,515 $281,198 $298,510$271,919 ($26,591 ) (8.91 %) Fixed Charges $452,296 $257,922 $387,372$372,869 ($14,503 ) (3.74 %) Debt Service $74,971 $185,209 $105,000$115,000 $10,0009.52 % Grants & Donations $0 $568 $11,368$11,368 $00.00 % Capital Outlay $1,833 $6,095 $17,150$18,750 $1,6009.33 % Total $4,446,954 $4,327,627 $4,388,536$4,538,659 $150,1233.42 %

NON-TAX REVENUE

Intergovernmental $6,055 $7,199 $6,055$6,055 $00.00 % Service Charges $972,990 $966,628 $1,458,353$1,341,302 ($117,051 ) (8.03 %) Miscellaneous $233,732 $235,269 $239,582$168,839 ($70,743 ) (29.53 %) Total $1,212,777 $1,209,096 $1,703,990 $1,516,196 ($187,794) (11.02 %)

AMT. SUPPORTED BY TAXES $3,234,177 $3,118,532 $2,684,546$3,022,463 $337,91712.59 %

162 City of Norwalk Department Summary - RECREATION & PARKS

Summary by Division - Approved FY 2018-19

Building Maintenance $140,866 Grants $15,354 Administration $663,665

Park Maintenance Recreation $3,067,550 $651,224

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Administration Director of Recreation & Parks 1 $134,21011 $136,894 $139,632 10$139,632 $0 Administrative Support II 1 $57,55011 $57,550 $57,550 10$61,384 $3,834 Secretary/Bookkeeper 1 $63,45311 $63,453 $63,453 10$67,680 $4,227 Athletic Supervisor 1 $73,46311 $73,463 $73,463 10$78,357 $4,894 Total 4 $328,676 4 $331,360 4 $334,09840$347,053 $12,955 Grounds/Facilities Superintendent of Park Maintenance 1 $99,83311 $99,833 $99,833 10$109,358 $9,525 Carpenter 1 $81,10411 $81,104 $81,104 10$86,508 $5,404 Carpenter Assistant 1 $70,05511 $70,055 $70,055 10$74,722 $4,667 Maintenance Tradesworker 2 $140,11022 $140,110 $140,110 20$149,407 $9,297 Park Maintainer III 2 $133,43422 $133,434 $133,434 20$142,328 $8,894 Plumber/Pipefitter 1 $77,23711 $81,104 $81,104 10$86,508 $5,404 Park Maintainer I 4 $230,51244 $230,512 $230,512 40$245,868 $15,356 Park Maintainer II 7 $415,91677 $426,648 $426,648 6-1$390,523 ($36,125) Plumber Assistant 0 $000 $0 $0 11$71,164 $71,164 Parks Supervisor 0 $000 $0 $0 00$0 $0 Total 19 $1,248,201 19 $1,262,800 19 $1,262,80019$1,356,386 0 $93,586

Department Total 23$1,576,877 23 $1,594,160 23 $1,596,898 23 $1,703,439 0 $106,541

City of Norwalk 163 Department Summary - RECREATION & PARKS

ADMINISTRATION DESCRIPTION OF SERVICES The Administration division is responsible for all activities and operations of the Department of Recreation and Parks including all City sponsored recreational activities, parks and park maintenance.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $422,366 $451,884 $393,693$426,652 $32,9598.37 % Contractual Services $238,075 $243,376 $230,392$231,013 $6210.27 % Supplies and Materials $6,696 $5,963 $6,000$6,000 $00.00 % Fixed Charges $164,138 $0 $0$0 $00.00 % Total $831,275 $701,222 $630,085$663,665 $33,5805.33 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $831,275 $701,222 $630,085 $663,665 Employees 4 44 4 Outputs Administration # of contracts managed 25 27 17 15 # of grants received 2 12 1 # of revenue transactions 13,500 13,900 14,200 14,500 Total dollars collected 1,300,000 1,600,000 1,804,000 1,800,000 Total dollars of contracts managed 4,500,000 4,000,000 6,000 2,000,000 Customer Service/Outreach # of residents utilizing department programs65,000 68,000 71,000 75,000 Effectiveness Administration % of approved budget expended 99.7% 100% 100% 100% % of grants renewed 1 11 1 % of info. requests answered within a timely 100% 100% 100% 100% manner Customer Service/Outreach % of residents who participate in department 90% 90% 90.2% 90% activities due to advertisements/pamphlets % of residents who would rate services received 97.5% 98% 98.5% 99% as good/satisfied with services received

164 City of Norwalk Department Summary - RECREATION & PARKS

RECREATION DESCRIPTION OF SERVICES The Recreation Division provides a wide range of active and passive recreational programs for the citizens of Norwalk.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $321,303 $284,665 $375,602$395,121 $19,5195.20 % Contractual Services $130,035 $144,237 $154,630$163,630 $9,0005.82 % Supplies and Materials $43,958 $45,771 $49,105$49,105 $00.00 % Fixed Charges $27,681 $16,100 $32,000$32,000 $00.00 % Grants & Donations $0 $568 $11,368$11,368 $00.00 % Total $522,977 $491,340 $622,705$651,224 $28,5194.58 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $522,977 $491,340 $622,705 $651,224 Outputs Special Events # of families participating at special events 16,000 50,000 60,000 60,000 # of special events offered/co-sponsored 90 110 125 125 Social Programs # of social programs offered 20 20 21 20 Total participants in social programs 1,600 1,800 1,750 1,700 . Physical Fitness Programs # of physical fitness programs offered 24 24 22 22 Total participants in physical fitness programs5,000 5,500 5,000 5,000 Arts/Cultural Programs # of arts/cultural programs offered 25 26 26 26 Total partic. in arts/cultural programs Specialty 3,800 4,000 4,000 4,000 Camp Sports Programs # of sports programs offered 55 58 60 60 Total participants in sports programs - League 17,000 18,500 19,000 19,000 . Play & Learn Program (Youth) Total participants in program 860 760 770 770 . Aquatics # of aquatics programs offered 15 15 17 15 Total participants in aquatics programs 12,000 13,000 15,000 14,000 Scheduling # of facilities and fields available for use 162 164 164 165 # of facilities and fields used 151 164 164 165 .

City of Norwalk 165 Department Summary - RECREATION & PARKS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Effectiveness Special Events % change in number of participants 10.6% 32% 20% 20% % change in number of Special Events offered16.6% 8.1% 13.6% 15% % of participants satisfied with Special Events95% 95% 95% 98% Social Programs % change in number of participants 10.6% 0% 9.8% 10% % change in number of Social Programs offered60% 8.8% 5% 5% % of participants satisfied with Social programs95% 95% 95% 98% Physical Fitness Programs % change in number of physical fitness programs 66.6% 0% -8.3% 0% offered % of participants satisfied with physical fitness 95% 96% 97% 98% programs Arts/Cultural Programs % change in number of arts/cultural programs 0% 1% 0% 0% offered % change in number of participants 0% 9.5% 0% 0% % of participants satisfied with arts/cultural 99% 99% 99% 99% programs Sports Programs % change in field and facility usage 0% 9.2% 3.4% 5% Play & Learn Program % change in number of events offered 0% 0% 0% 0% % change in participation 0% -12.6% 1.3% 1% Aquatics % change in number of aquatics programs offered0% 8% 13.3% 10% % change in number of participants +10% 9.2% 15.3 12% % of participants satisfied with aquatics programs98% 98% 99% 99% Scheduling % change in number of participants 0% 0% 0% 0%

166 City of Norwalk Department Summary - RECREATION & PARKS

PARK MAINTENANCE DESCRIPTION OF SERVICES The Park Maintenance Division maintains 1,215 acres of grounds and property throughout Norwalk.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $2,033,882 $2,024,834 $1,904,746$2,024,876 $120,1306.31 % Contractual Services $361,859 $298,959 $356,412$356,771 $3590.10 % Supplies and Materials $230,317 $225,771 $237,875$211,284 ($26,591 ) (11.18 %) Fixed Charges $260,130 $241,822 $355,372$340,869 ($14,503 ) (4.08 %) Debt Service $74,971 $185,209 $105,000$115,000 $10,0009.52 % Capital Outlay $1,833 $6,095 $17,150$18,750 $1,6009.33 % Total $2,962,991 $2,982,690 $2,976,555$3,067,550 $90,9953.06 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $2,962,991 $2,982,690 $2,976,555 $3,067,550 Employees 19 19 19 19 Outputs Park Maintenance & Repair # of acres/areas plowed 50 51 51 51 . # of parks maintained 58 58 58 60 # of parks receiving scheduled maintenance 58 58 58 60 Turf Management # of acres managed 1,240 1,240 1,240 1,300 # of acres receiving scheduled maintenance 625 625 625 665 # of irrigation systems controlled 19 20 21 22 # of irrigation systems receiving scheduled 19 20 21 21 mntnce. Facilities/Building Maintenance & Repair # of facilities maintained 22 23 25 25 # of facilities receiving scheduled 22 23 25 25 maintenance/repair Tree Maintenance # of trees and shrubs planted/replaced 250 210 185 170 Beautification/Landscape Design # of landscape beds, perennials, annuals 90 92 95 95 maintained # of landscape beds, perennials, annuals 20 50 50 50 planted/rep. Special Projects & Events # of special events planned 300 300 280 275 . # of special projects suggested 4 45 6 .

City of Norwalk 167 Department Summary - RECREATION & PARKS

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

Athletics # of athletic activities practiced at City venues7,500 8,000 8,100 8,000 # of athletic contests played at City venues 34,000 35,000 37,000 38,000 Vehicle Maintenance # of pieces receiving scheduled maintenance 56 58 60 62 . pieces of equipment maintained 260 264 266 268 Effectiveness Park Maintenance & Repair % of acres/areas that are plowed during daylight 50 miles, 4 acres 50 miles, 4 acres 50 miles, 4 50 miles, 4 acres hrs. . @ Cranbury @ Cranbury acres@ @ Cranbury Cranbury % of parks maintained satisfactorily 100% 100% 100% 99% . % of parks that are available for use 100% 100% 100% 100% % of parks that are not able to be used due to 0% 0% 0% 0% lack of regularly scheduled maintenance Turf Management % of acres that are not available due to lack of 0% 0% 0% 0% maintenance % of acres/irrigation systems maintained on 100% 100% 100% 100% schedule % of irrigation systems that are fully functional100% 100% 100% 100% Facilities/Building Maintenance & Repair % of buildings maintained on schedule 100% 100% 100% 100% % of facilities not available due to lack of mntnce.0% 0% 0% 0% Tree Maintenance % of trees/shrubs replaced on schedule 95% 90% 93% 80% Beautification/Landscape Design % of landscape beds, perennials, annuals 90% 95% 95% 95% replaced on schedule Special Projects & Events % of special events executed/completed 110% 100% 100% 100% % of special projects executed/completed 100% 100% 100% 100% Athletics % change in athletic contests/activities played or .98% 9.0% 5.4% 5% practiced at City venues Vehicle Maintenance % of acres not maintained due to lack of vehicles0% 0% 0% 1% % of vehicles out of service due to 0% 3% 2% 2% non-replacement

168 City of Norwalk Department Summary - RECREATION & PARKS

BUILDING MAINTENANCE DESCRIPTION OF SERVICES The Building Maintenance Division provides maintenance services to the property throughout Norwalk.

FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $22,527 $50,798 $33,774$33,774 $00.00 % Contractual Services $89,165 $85,028 $107,033$104,062 ($2,971 ) (2.78 %) Supplies and Materials $2,263 $1,198 $3,030$3,030 $00.00 % Fixed Charges $347 $0 $0$0 $00.00 % Total $114,302 $137,024 $143,837$140,866 ($2,971 ) (2.07 %)

GRANTS FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Contractual Services $12,128 $12,856 $12,854$12,854 $00.00 % Supplies and Materials $3,281 $2,495 $2,500$2,500 $00.00 % Total $15,409 $15,352 $15,354$15,354 $00.00 %

City of Norwalk 169 Department Summary - LIBRARY LIBRARY

Description of Service/Mission Statements: Mission: The Norwalk Public Library (NPL), with our open access to diverse resources, is the information and cultural center for Norwalk’s citizens and businesses. NPL is comprised of the Main Library on Belden Avenue and the South Norwalk (SoNo) Branch Library on Washington Street. Serving a core population of over 88,000, NPL is well regarded in Norwalk and the Greater Norwalk area as a vital resource. Featuring over 250,000 items for circulation, our collection includes books, music CDs, DVDs, magazines, audio books, downloadable materials, WiFi hotspots, and interlibrary loan service. Our extensive collections include a wide variety of foreign language selections. NPL also houses Literacy Volunteers, the Norwalk History Room, two youth departments with exceptional programs including a city-wide summer reading program, adult departments with small business and job and career development services. Our library system offers free WiFi, 3D printers, 70 high-speed Internet accessible computers, technology training and online databases that are accessible remotely and in both libraries for NPL card holders.Both buildings are open seven days/week.

Highlights For 2017- 2018:

Updated library website for mobile usability. Expanded Homework HELPers program at the South Norwalk (SoNo) branch library. Purchased PastPerfect's online software for the Norwalk History Room to enable web displays of historical materials. Revamped summer reading with Norwalk ACTS Team Summer to increase elementary age participants by 250. Debuted the 1000 Books before Kindergarten program. Hosted AuthorSpeak events with 32 local and nationally-known authors. Added WiFi hotspots for circulation to card holders. Launched US government passport service at both the main and branch libraries.

Goals For 2018 - 2019:

Increase part-time pay for librarians and custodians to approach the Connecticut Library Association (CLA) minimum. Create an innovation center with a recording studio on the main library's lower level by consolidating staff office space. Re-purpose space on the main library's entry-level to accommodate the need for more study space. Re-purpose space in the SoNo library's reading and computer rooms to accommodate the need for more study space. Increase the number of weekly Homework HELPers sessions at the SoNo library from one to two. Introduce a Mathematical Summer program at the SoNo library to reduce the summer slide in math. Partner with Norwalk Public Schools to ensure that every kindergarten student has a Norwalk Public Library card. Reach 40,000 active library card holders by reaching out to students and occupants of new apartment complexes. Add both basic reading and formal citizenship classes to the Greater Norwalk Literacy Volunteers(GNLV) program. Continued participation in the Norwalk ACTS Team Summer, with increased outreach to students.

170 City of Norwalk Department Summary - LIBRARY

SIGNIFICANT CHANGES The Library approved FY 2018-19 expense budget has a net increase of $138,876 or 3.6% over the approved FY 2017-18 expense budget. Personnel Expenses accounted for $181,354 of the increase, of which Regular Wages accounted for $165,880 due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets. Electricity expenses decreased by $33,264; Books expenses decreased by $20,000, which reflects the evolution of the library services to a decreased need to lending books and an increased need to attend various programs, and other miscellaneous expenses accounted for a net $10,786 of the increase.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Administration/Program $3,354,168 $3,317,676 $3,464,341$3,642,134 $177,7935.13 % Main Library $240,400 $244,972 $276,401$241,255 ($35,146 ) (12.72 %) Sono Branch Library $66,654 $75,848 $92,348$88,577 ($3,771 ) (4.08 %)

Total $3,661,222 $3,638,496 $3,833,090$3,971,966 $138,8763.62 %

Budget By Major Group Personnel Services $2,579,184 $2,530,282 $2,699,427$2,880,781 $181,3546.72 % Contractual Services $699,458 $750,900 $796,856$772,761 ($24,095 ) (3.02 %) Supplies and Materials $336,259 $349,413 $331,406$311,406 ($20,000 ) (6.03 %) Fixed Charges $44,054 $1,025 $1,848$1,465 ($383 ) (20.73 %) Capital Outlay $2,267 $6,876 $3,553$5,553 $2,00056.29 % Total $3,661,222 $3,638,496 $3,833,090$3,971,966 $138,8763.62 %

NON-TAX REVENUE

Intergovernmental $2,974 $3,255 $2,974$2,974 $00.00 % Service Charges $91,907 $82,941 $90,900$96,600 $5,7006.27 % Miscellaneous $4,118 $500 $4,300$4,300 $00.00 % Total $98,999 $86,697 $98,174 $103,874 $5,7005.81 %

AMT. SUPPORTED BY TAXES $3,562,223 $3,551,800 $3,734,916$3,868,092 $133,1763.57 %

City of Norwalk 171 Department Summary - LIBRARY

Summary by Division - Approved FY 2018-19

Main Library $241,255 Sono Branch Library $88,577

Administration/Program $3,642,134

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Library Assistant Library Director 1 $117,52611 $120,790 $120,790 10$132,321 $11,531 Director of Library Technology 1 $112,79311 $112,793 $112,793 10$123,477 $10,684 Circulation Systems Manager 1 $90,75311 $90,753 $90,753 10$99,416 $8,663 Library Director 1 $132,72311 $132,723 $132,723 10$145,565 $12,842 Director of Library Information Services 1 $89,03911 $91,740 $94,434 10$103,606 $9,172 Director of Children's Library Services 1 $106,85111 $109,825 $109,825 10$120,308 $10,483 Librarian 1 $77,14111 $80,990 $80,990 10$86,386 $5,396 Reference Librarian 4 $323,96055 $390,614 $382,924 50$408,610 $25,686 Catalog Librarian 1 $66,65400 $0 $0 00 Accounts Clerk 1 $57,55011 $57,550 $57,550 10$64,466 $6,916 Assistant Circulation Coordinator 1 $60,43900 $0 $0 00 Library Assistant 7 $387,31188 $437,261 $436,877 80$474,500 $37,623 Library Clerk 3 $156,63033 $149,520 $151,771 30$164,399 $12,628 Custodian 3 $165,04233 $167,527 $170,145 30$184,401 $14,256 Total 27 $1,944,412 27 $1,942,086 27 $1,941,57527$2,107,455 0 $165,880

Department Total 27$1,944,412 27 $1,942,086 27 $1,941,575 27 $2,107,455 0 $165,880

172 City of Norwalk Department Summary - LIBRARY

Administration/Programs FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Personnel Services $2,579,184 $2,530,282 $2,699,427$2,880,781 $181,3546.72 % Contractual Services $392,404 $430,080 $428,107$442,929 $14,8223.46 % Supplies and Materials $336,259 $349,413 $331,406$311,406 ($20,000 ) (6.03 %) Fixed Charges $44,054 $1,025 $1,848$1,465 ($383 ) (20.73 %) Capital Outlay $2,267 $6,876 $3,553$5,553 $2,00056.29 % Total $3,354,168 $3,317,676 $3,464,341$3,642,134 $177,7935.13 %

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $3,354,168 $3,317,676 3,464,341 $3,642,134 Employees 27 27 27 27 Outputs

# of adult program attendees 12,249 9,960 13,912 14,000 # of adult programs 645 621 780 800 # of books given away offsite 22,031 20,589 11,700 12,000 # of children's program attendees 26,621 24,934 22,956 25,000 # of children's programs 1,098 1,250 1,168 1,200 # of history room visits 235 340 544 550 # of hours branch library open each week 51 55 55 55 # of hours main library open each week 60 64 64 64 # of information database uses 33,363 26,150 23,700 30,000 # of library materials circulated 439,972 405,113 458,952 470,000 # of library visitors 666,530 628,245 708,988 700,000 # of literacy volunteers office visits 3,140 2,011 3,140 1,550 # of literacy volunteers students 497 368 350 360 # of makerspace uses 735 437 420 450 # of meeting rooms bookings 2,757 2,757 2,712 2,800 # of public computer uses 76,202 63,709 62,708 63,000 # of reference questions 51,304 45,331 43,884 48,000 # of reference questions (non-English) 1,570 1,200 1,664 1,800 # of registered borrowers 33,579 37,268 36,548 40,000 # of school visits 149 225 150 150 # of teen program attendees 934 1,974 1,528 1,500 # of teen programs 195 292 384 350 # of website views 513,084 422,917 448,720 450,000 # of WIFI uses 7,901 139,706 185,036 200,000 Effectiveness Administration % change in # of visitors 5% 80% 80% 2%

City of Norwalk 173 Department Summary - LIBRARY

FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved

Customer Services % change in class visits 5% 0% 0% 0% Collections % of approved budget expended 98.6% 100% 100% 100% IT Services % change in circulation 2% 20% 20% 3% Membership % change in online database usage 25% 20% 20% 0% Main Library Maintenance FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Contractual Services $240,400 $244,972 $276,401$241,255 ($35,146 ) (12.72 %) Total $240,400 $244,972 $276,401$241,255 ($35,146 ) (12.72 %)

South Norwalk Branch Library Maintenance FUNDING SUMMARY Budget By Major Group 2015-16 2016-17 2017-18 2018-19 Variance % Actual Actual Approved Approved Change Contractual Services $66,654 $75,848 $92,348$88,577 ($3,771 ) (4.08 %) Total $66,654 $75,848 $92,348$88,577 ($3,771 ) (4.08 %)

174 City of Norwalk Department Summary - HISTORICAL COMMISSION

HISTORICAL COMMISSION

Description of Service/Mission Statements: The duties of the Historical Commission are: specify and manage repairs, maintenance, and improvements to city-owned historic properties under the purview of the commission; hold demolition delay hearings regarding private and public properties when appropriate according to city code chapter 55; Support and manage 501c. three tenant relationships (Center for Contemporary Printmaking, Lockwood Mathews Mansion Museum, Inc., Western CT Visitors Bureau, Fairfield County Cultural Alliance and the Norwalk Historical Society) to ensure there is adequate public access to our historical sites through the various programs they provide; and to manage the city’s museum collection.

Highlights For 2017- 2018:

NHS Museum & City Collection: Continue to work with Historical Society to complete renovations to Lockwood House and installed two new exhibits; developed five new exhibits for Fodor Farm; Completed conservation of 14 paintings. Continue assessments for future conservation work. Completed bids for phase II ADA work.

Mathews Park: Completed phase IV of the Mansion roof leak repair project; completed recreation of the missing porch on the Gate Lodge. Bid and contract for exterior ADA work for the Mansion using state grant funds. Worked with CCP to renovate kitchen and entrance lobby of Carriage house. Painted exterior of Carriage house. Leased vacant portion of Gate Lodge to CRIS Radio, for recording local news for the visually impaired.

Mill Hill Historic Park: Installed new interpretive signage around the site. Completed installation of a new exhibit for Town House. Received $625,000 grant for ADA hardscape around Smith Street Barn and Jail. Completed reframing interior of Jail.

Cemeteries: Installed new interpretive signage at Pine Island Cemetery. Restored original roadway within Pine Island and relocated Norwalk River Valley Trail to the restored road.

Goals For 2018 - 2019: City Museum Collection: • Complete phase II exterior ADA alterations and phase III ADA elevator installation. • Complete and install the silver exhibit.

Mathews Park: • Complete phase V of the Mansion roof leak repair project; Complete exterior ADA project. • Develop specifications for restoring front entrance.

Mill Hill Historic Park: • Develop specifications for and repoint the Town House masonry. Replace broken HVAC systems in the Schoolhouse and the Fitch Law Office. • Complete interior renovations to the Fitch Law Office. • Install new interpretive exhibits in the Schoolhouse and Law Office. • Continue interior renovations to Jail. • Implement exterior hardscape and ADA improvements on Smith Street, coordinating with the HOH project.

Cemeteries: • Pine Island - Continue resetting and repairing broken tombstones at all city cemeteries.

WPA Murals: • Begin conservation work on WPA murals at Ben Franklin.

General • Apply for grant funds to continue the development of the local historic resource inventory.

City of Norwalk 175 Department Summary - HISTORICAL COMMISSION

SIGNIFICANT CHANGES The Historical Commission approved FY 2018-19 expense budget increases $24,860 or 10.7% over the approved FY 2017-18 expense budget. This increase is driven by a $25,000 increase in the Grants and Donations account and a $140 net decrease in other miscellaneous accounts.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Historical Commission $216,485 $209,390 $232,674$257,534 $24,86010.68 %

Total $216,485 $209,390 $232,674$257,534 $24,86010.68 %

Budget By Major Group Personnel Services $33,253 $9,333 $45,000$0 ($45,000 ) (100.00 %) Contractual Services $6,524 $23,282 $10,774$55,634 $44,860416.37 % Supplies and Materials $12,641 $7,775 $7,900$7,900 $00.00 % Fixed Charges $20,067 $0 $0$0 $00.00 % Grants & Donations $144,000 $169,000 $169,000$194,000 $25,00014.79 % Total $216,485 $209,390 $232,674$257,534 $24,86010.68 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $216,485 $209,390 $232,674$257,534 $24,86010.68 %

PERSONNEL SUMMARY There are no full time personnel in this department. Council Members are elected and serve the City on a part-time basis.

PERFORMANCE INDICATORS FY2015-16 FY2016-17 FY2017-18 FY2018-19 Actual Actual Approved Approved Inputs Direct Expenditures $216,485 $209,390 $232,674 $257,534

176 City of Norwalk Department Summary - GRANTS GRANTS

Description of Service/Mission Statements: The grant agencies included in this requested budget represent a diverse collection of non-profit organizations throughout the city. In addition to supporting a number of non-profits, funding is also included for the Redevelopment Agency, Housing Site Development, Fair Housing and the Norwalk Transit District. Listed below is a brief description (and purpose) for each of the grants.

Americares Free Clinic Description: A free healthcare clinic available to residents of the Greater Norwalk area. Purpose: To proactively raise awareness through cancer screenings and various healthcare-related studies.

Carver Center Foundation Description: An organization that provides community, educational, enrichment and recreational programs, as well as summer camp and college tours Purpose: To help low-income youth reach their greatest potential.

Connecticut Counseling Centers Description: A drug treatment program for chronic opiate addicts in Norwalk. Purpose: To assist drug addicts and their families overcome and eliminate the debilitating aspects of addiction, enhance and/or improve stable relationships, increase employability and promote adherence to community morals, standards and values.

Elderhouse Description: A non-profit organization providing adult day care services to in-need elderly citizens. Purpose: To provide assistance for elderly citizens through supervision, health maintenance, restoration needs, and respite to family members.

Norwalk Housing Authority - Head Start Description: A comprehensive pre-school program operated by the Norwalk Housing Authority. Purpose: To provide early childhood education, nutrition, health and special education services to children and their families.

Norwalk Senior Center Description: A non-profit organization serving older residents and their families. Purpose: To help older adults age with dignity and independence through outreach resources such as housing, medical insurance, prescription drug programs and health and fitness activities.

Norwalk Transit District Description: A transit district operating a fixed route service throughout Norwalk and into Wilton and a door-to-door service for the disabled. Purpose: To provide a safe and efficient system of public transportation for all users.

Redevelopment Agency Description: The city's marketing and development organization. Purpose: Oversee the city's urban renewal, revitalization and economic and community development programs.

Housing Site Development Agency Description: An independent agency assisting in the identification and acquisition of housing for low and moderate income populations in the city. Purpose: To help meet the housing needs of low and moderate-income populations through land cost write-downs, administration of all loan fund management issues and cooperation with the Fair Housing Officer in pursuit of fair housing opportunities.

City of Norwalk 177 Department Summary - GRANTS Fair Housing Officer Description: An administrative entity responsible for managing housing discrimination complaints in Norwalk. Purpose: To ensure fair, non-discriminatory housing throughout the City by monitoring practices for compatibility with fair housing objectives, assisting City government in developing, maintaining and implementing procedures, educating the public on fair lending issues, and lobbying for laws to protect fair housing.

Harbor Commission Description: A city and state-mandated body charged with managing all aspects of the Norwalk Harbor. Purpose: To ensure efficient operation of the harbor by conducting studies on harbor conditions, adopting rules and regulations for use of the harbor and coordination of events with public and private agencies.

Mid-Fairfield Child Guidance Center Description: A non-profit corporation providing outpatient and emergency psychiatric services to children and their families. Purpose: To ensure the mental health of children and families through the operation of two facilities throughout Norwalk.

Human Services Council Description: A non-profit agency responsible for coordinating programs and organizations involved with substance abuse problems in the City. Purpose: To ensure that a collaborative approach is maintained in an addressing substance abuse through the community, through collaborative efforts with other local coalitions and councils, maintaining public awareness programs on alcohol and drug abuse and holding bi-monthly meetings.

Open Door Shelter Description: Norwalk's homeless shelter Purpose: To provide a full continuum of housing and services that will meet the needs of the homeless.

Probate Court Description: A judicial body, serving the Norwalk-Wilton region, responsible for all matters of probate. Purpose: To facilitate such matters as settlements of estates of deceased persons, the appointment of guardians, conservators and administrators, and settlement of their accounts, the adjudication of the mentally ill, and such other jurisdiction as may be provided by law.

Domestic Violence Crisis Center Description: The city's domestic violence crisis center. Purpose: To prevent and break the cycle of domestic violence through crisis intervention (24-hour hotline), individual and family counseling, advocacy, safe housing, education, and increased public awareness.

Family and Children's Agency Description: A community organization serving the poor and homeless populations. Purpose: To provide a non-structured, half-day social and recreational opportunities for poor and homeless populations.

SW Connecticut Regional Mental Health Board Description: A governing board representing the behavioral interests of Region I, including persons living and working in the City of Norwalk. Purpose: To serve as an advocating body for mental health consumers and providers.

Neighborhood Improvement Coordinator Description: A non-profit agency, which serves to improve communication and establish a productive working relationship with neighborhood associations and provide leadership and direction to Anti-Litter Task Force. Purpose: To address and improve neighborhood quality of life issues. To enjoy a cleaner and more enjoyable Norwalk.

178 City of Norwalk Department Summary - GRANTS School-Based Health Center Description: A non-profit agency which serves as the coordinating organization for the School-Based Health Centers at Brien McMahon High School and Norwalk High School. Purpose: To provide on-site medical health care, at no charge, to all students daily from 9:00 a.m. to 2:00 p.m., Monday through Friday while school is in session.

Children’s Connection Description: An organization that responds to the needs of physically and sexually abused children and their families. Purpose: To coordinate and deliver counseling and supportive services to abused children and their families through the cooperation of local social service providers, schools, police departments, hospitals and state agencies. The agency also aims to help prevent child abuse by focusing on investigation and intervention into abusive situations.

Sexual Assault Crisis and Education Center Description: Norwalk's 24-hour crisis center. Purpose: To provide free and confidential support services to victims of sexual assault and their families including a 24-hour a day hotline. The center also provides community and school education programs.

Person to Person Description: A volunteer-driven, community-supported agency that seeks to improve the lives of individuals and families who lack basic necessities or resources. Purpose: To provide low-income families and individuals meet basic, essential needs, and support them on the path towards greater financial stability. This includes food, financial assistance for rent, security deposits and utility bills, college scholarships, furniture and baby supplies for mothers.

Courage to Speak Foundation Description: The Courage to Speak Foundation provides several programs for schools, students, parents and communities to promote drug education and prevention. Purpose: To save lives by empowering youth to be drug-free and encouraging parents to communicate effectively with their children about the dangers of drugs.

HSC Norwalk Mentoring Program Description: The Norwalk Mentoring Program coordinates a structured one-on-one relationship between a student and an adult volunteer who for one per week at school during the school day and engage in academic and/or social, academic growth. Purpose: To encourage young students to become great ambassadors and for them o have positive role models.

City of Norwalk 179 Department Summary - GRANTS

SIGNIFICANT CHANGES The Grants approved FY 2018-19 budget has a net increase of $171,790 or 8.1% over the FY 2017-18 budget. This increase is driven by a $94,790 net increase in funding to City Grant Agencies and a $77,000 net increase in funding to Outside Grant Agencies. Detailed Grant Agency approved budget is outlined in the Funding Summary section below.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved

Grants to Outside Agencies Headstart $0 $0 $0$57,000 $57,0000.00 % Americare Free Clinic $22,440 $32,440 $36,000$36,000 $00.00 % Grants-carver Foundation $152,702 $152,702 $158,000$158,000 $00.00 % Grants-carver Sch Transition $25,000 $32,500 $36,000$36,000 $00.00 % Elderhouse $10,374 $10,374 $12,000$18,000 $6,00050.00 % Norwalk Senior Center $355,000 $365,650 $377,000$385,000 $8,0002.12 % Norwalk Mentor Program $0 $0 $0$4,500 $4,5000.00 % Sexual Assault Crisis Center $17,489 $17,489 $20,000$20,000 $00.00 % Conn. Counseling Center $2,186 $2,186 $3,000$3,000 $00.00 % Headstart Provider $255,361 $10,224 $0$0 $00.00 % Mid Fairfield Child Guidance $25,000 $25,000 $28,000$28,000 $00.00 % Human Services Council $14,210 $14,210 $16,000$16,000 $00.00 % Open Door Shelter $55,724 $55,724 $60,000$60,000 $00.00 % Domestic Violence Center $6,012 $6,012 $6,100$6,100 $00.00 % Family & Children's Aid $39,709 $39,709 $44,000$44,000 $00.00 % Sw Ct Mental Health Bd $15,989 $15,989 $18,000$18,000 $00.00 % School Based Health Center $20,222 $20,222 $23,000$23,000 $00.00 % Children's Connection $17,489 $17,489 $20,000$20,000 $00.00 % Person To Person $25,000 $25,000 $28,000$28,000 $00.00 % Courage To Speak $0 $0 $0$1,500 $1,5000.00 %

Total $1,059,907 $842,920 $885,100 962,100.00 $77,0008.70 % Grants to City Agencies Transit District $507,667 $517,820 $517,820$543,711 $25,8915.00 % Probate Court $25,478 $27,135 $27,135$26,900 ($235 ) (0.87 %) Harbor Commission $9,134 $9,134 $9,134$9,134 $00.00 % Redevelopment Agency $205,203 $265,022 $187,327$219,352 $32,02517.10 % Grants-neighborhood Impv Coord $95,618 $108,104 $102,272$103,601 $1,3291.30 % Housing Site Development $111,378 $150,136 $158,846$157,089 ($1,757 ) (1.11 %) Fair Housing Officer $138,532 $150,808 $146,047$183,584 $37,53725.70 % Grants-summer Yth Employment $95,000 $95,000 $95,000$95,000 $00.00 %

Total $1,188,010 $1,323,159 $1,243,581 1,338,371.00 $94,7907.62 %

180 City of Norwalk Department Summary - GRANTS

Total $2,247,917 $2,166,079 $2,128,681$2,300,471 $171,7908.07 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $2,247,917 $2,166,079 $2,128,681$2,300,471 $171,7908.07 %

City of Norwalk 181 CITY OF NORWALK

ANNUAL BUDGET

182 City of Norwalk Department Summary - DEBT SERVICE

DEBT SERVICE

SIGNIFICANT CHANGES The Debt Service approved FY 2018-19 expense budget has a net decrease of $2,498,898 or 9.6% over the approved FY 2017-18 expense budget. The budget reflects the most current bond repayment schedule which takes into account the city’s 5-year Capital Plan that provides additional investment towards Norwalk Public Schools facilities.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Bonds $27,181,010 $26,441,276 $25,948,865$28,447,763 $2,498,8989.63 %

Total $27,181,010 $26,441,276 $25,948,865$28,447,763 $2,498,8989.63 %

Budget By Major Group Debt Service $27,181,010 $26,441,276 $25,948,865$28,447,763 $2,498,8989.63 % Total $27,181,010 $26,441,276 $25,948,865$28,447,763 $2,498,8989.63 %

NON-TAX REVENUE

Miscellaneous $2,018,199 $1,181,821 $1,266,857$1,266,857 $00.00 % Total $2,018,199 $1,181,821 $1,266,857 $1,266,857 $00.00 %

AMT. SUPPORTED BY TAXES $25,162,811 $25,259,455 $24,682,008$27,180,906 $2,498,89810.12 %

City of Norwalk 183 Department Summary - ORGANIZATIONAL MEMBERSHIPS

ORGANIZATIONAL MEMBERSHIPS

SIGNIFICANT CHANGES The Organizational Memberships approved FY 2018-19 budget has a $4,657 or 4.6% increase over the approved FY 2017-18 expense budget, reflecting net increases in various city-wide memberships and subscriptions.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Organizational Memberships $98,959 $83,959 $100,357$105,014 $4,6574.64 %

Total $98,959 $83,959 $100,357$105,014 $4,6574.64 %

Budget By Major Group Contractual Services $98,959 $83,959 $100,357$105,014 $4,6574.64 % Total $98,959 $83,959 $100,357$105,014 $4,6574.64 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $98,959 $83,959 $100,357$105,014 $4,6574.64 %

184 City of Norwalk Department Summary - EMPLOYEE BENEFITS

EMPLOYEE BENEFITS

SIGNIFICANT CHANGES The Employee Benefits approved FY 2018-19 expense budget has a net $1,597,009 or 5.0% increase over the approved FY 2017-18 expense budget. This increase is driven by a $3,645,708 increase in the city’s contribution to General Liability insurance for both the city and the Board of Education (BOE); a $2,223,725 net increase in the city’s insurance fund for medical expenses, Other Post Employment Benefit (OPEB) fund, social security and other employee benefits. These increases are offset by a $2,731,990 decrease in the Worker’s Compensation insurance for the city and a $1,540,434 decrease in the Worker’s Compensation insurance for the BOE.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Insurance $10,702,284 $11,983,068 $7,138,449$8,535,188 $1,396,73919.57 % City Lap & Workers Comp $0 $4,181,283 $3,364,495$4,278,213 $913,71827.16 % Social Security $2,438,267 $2,470,955 $2,566,191$2,643,177 $76,9863.00 % Opeb Contribution $14,346,636 $14,846,636 $15,346,636$16,096,636 $750,0004.89 % BOE Benefits $2,617,911 $2,901,723 $3,425,923$1,885,489 ($1,540,434 ) (44.96 %) Unemployment $113,299 $118,435 $152,779$152,779 $00.00 %

Total $30,218,397 $36,502,100 $31,994,473$33,591,482 $1,597,0094.99 %

Budget By Major Group Contractual Services $800,900 $806,600 $835,754$43,000 ($792,754 ) (94.85 %) Fixed Charges $29,417,497 $35,695,500 $31,158,719$33,548,482 $2,389,7637.67 % Total $30,218,397 $36,502,100 $31,994,473$33,591,482 $1,597,0094.99 %

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $30,218,397 $36,502,100 $31,994,473$33,591,482 $1,597,0094.99 %

City of Norwalk 185 Department Summary - PENSIONS PENSIONS

SIGNIFICANT CHANGES The Pension budget decreases $2,619,976 or -19.2% which includes Police, Fire, and City pension plans along with 401A matches for newer employees not enrolled in the defined benefit pension plan and small administrative costs. The city engaged its actuary to complete an experience study on its pensions which pointed to changes that notably lowered the liabilities and related ADEC calculation. Specifically, the pension funds' investment returns were significantly higher than the assumed rate and there were two years of changes in the mortality improvement scales that both moved in the direction of lowering liabilities. In addition, the plan experienced gains relative to the current salary scale and retirement rate assumptions. The decreases are as follows:

- The contribution to the Fire Pension Fund is decreasing by $1,015,682 to $1,888,053. As a percentage of pay, the city's contribution is now at 17.1% which is down from 27.7% in the previous year. - The contribution to the Police Pension Fund is decreasing by $859,749 to $3,933,226. As a percentage of pay, the city's contribution is now at 27.4% which is down from 30.3% in the previous year. - The total contribution to the City Employee Pension Fund (which covers both city employees and the Board of Education non-certified staff) is decreasing by $744,545 to $5,120,370. As a percentage of pay, the city's contribution is now at 16.0 % which is down from 17.3% in the previous year.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Police $4,314,628 $4,354,100 $4,792,975$3,933,226 ($859,749 ) (17.94 %) Fire $2,565,634 $2,628,693 $2,903,735$1,888,053 ($1,015,682 ) (34.98 %) City $4,770,033 $5,180,953 $5,917,290$5,172,745 ($744,545 ) (12.58 %)

Total $11,650,295 $12,163,746 $13,614,000$10,994,024 ($2,619,976 ) (19.24 %)

Budget By Major Group Contractual Services $8,264 $2,000 $52,375$52,375 $00.00 % Fixed Charges $11,642,031 $12,161,746 $13,561,625$10,941,649 ($2,619,976 ) (19.32 %) Total $11,650,295 $12,163,746 $13,614,000$10,994,024 ($2,619,976 ) (19.24 %)

NON-TAX REVENUE

Miscellaneous $11,990 $15,276 $11,990$11,990 $00.00 % Total $11,990 $15,276 $11,990 $11,990 $00.00 %

AMT. SUPPORTED BY TAXES $11,638,305 $12,148,470 $13,602,010$10,982,034 ($2,619,976 ) (19.26 %)

186 City of Norwalk Department Summary - CONTINGENCY CONTINGENCY

SIGNIFICANT CHANGES The Contingency approved FY 2018-19 budget has a $2,752,348 or -70.2% decrease over the approved FY 2017-18 budget. This decrease is due to fact that the wage contracts were settled.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Contingency $0 $0 $3,921,810$1,169,462 ($2,752,348 ) (70.18 %)

Total $0 $0 $3,921,810$1,169,462 ($2,752,348 ) (70.18 %)

Budget By Major Group Others $0 $0 $3,921,810$1,169,462 ($2,752,348 ) (70.18 %) Total $0 $0 $3,921,810$1,169,462 ($2,752,348 ) (70.18 %)

NON-TAX REVENUE Total $0 $0 $0 $0 $00.00 %

AMT. SUPPORTED BY TAXES $0 $0 $3,921,810$1,169,462 ($2,752,348 ) (70.18 %)

City of Norwalk 187 CITY OF NORWALK

ANNUAL BUDGET

188 City of Norwalk Capital Fund – Capital Budget Process

INTRODUCTION

The Capital Budget is the City’s plan of capital projects and the means of financing them for a given fiscal year. The Planning and Zoning Commission adopts the five-year program and the Common Council approves authorization for the first year of the program. Although Norwalk has a separate capital budget process, the following section contains a summary of the City’s capital budget. Included is an explanation of the capital budget process, its relationship to the operating budget, and a brief description of the approved capital projects for 2018-19. This section also contains information on debt policies and debt administration in the City.

Capital Projects

Section 30-4 of the Norwalk City Code defines a capital budget item as follows: All monies, other than for ordinary operating expenses, which shall be requested or expended for the acquisition of land or buildings and for the improvement, purchase, enlargement and development of properties of the City, including the construction or remodeling of schools, public buildings and structures of whatever nature, for highways, parks, sanitary sewers, sewage and garbage disposal plants, drainage systems, rehabilitation of blighted areas and for machinery and other facilities having a usable expectancy of at least ten (10) years, for which the credit of the City shall be pledged by the issuance of bonds, notes or other certificates of indebtedness, shall be deemed to be capital budget items.

Capital Budget Process

The following paragraphs outline the major steps and dates involved in preparing and processing the Capital Budget, as prescribed in the City Code.

OCTOBER – NOVEMBER

Capital Requests Submitted

During the middle of October, the Management and Budgets Division distributes capital budget request packages to the departments. These requests are completed and returned to the Management and Budgets Division typically by late November.

JANUARY

Review of Departmental Requests and Presentation of Finance Department Recommendations

During the early part of January, the Finance and Planning and Zoning Departments hold preliminary meetings with the City Departments to review their requests. In addition, the Planning Commission meets later in the month with the Departments to review their submissions. The Finance Department compiles and transmits the requests together with its recommendations to the Board of Estimate and Taxation, the Common Council and the Planning Commission on or before February 1. Included in these recommendations is the estimated effect of such expenditures upon the current budget and the bonded indebtedness for the succeeding years.

City of Norwalk 189 Capital Fund – Capital Budget Process

FEBRUARY

Planning Commission Presents Recommendations

On or before February 15th, the Planning Commission shall hold hearings on the proposed Capital Projects Program. Following these hearings, the Commission makes its recommendations on the Capital Budget for the ensuing fiscal year.

MARCH

Mayor Presents Recommendations and Board of Estimate and Taxation Reviews Funding Levels

On or before March 5th of each year, the Planning Commission shall transmit the Capital Budget to the Mayor for review and recommendations. During this stage the Mayor may reduce or eliminate any departmental requests. However, the Mayor may not add any new projects without submitting them to the Planning Commission. If the Planning Commission opposes the new project, the Mayor must note the Commission’s opposition when transmitting his recommendations to the Board of Estimate and Taxation and the Common Council. On or before March 15th the Mayor transmits his recommended Capital Budget to the Board of Estimate and Taxation. The Board then reviews the requests and transmits in writing its opinion as to the amount of funds the City should appropriate in the Capital Budget and the effect of such expenditures upon the City’s operating budget and credit rating. The Board of Estimate and Taxation may also transfer from the Capital Budget to the Operating Budget all or part of those capital items that may feasibly be included in the operating budget for the ensuing fiscal year.

APRIL

Adoption of Capital Budget

Upon reviewing the recommendations of the Board of Estimate and Taxation, the Common Council may approve, reject or reduce any project through a majority vote of its members. The Common Council also has within its authority, the ability to reinstate any item that may have been previously disapproved. The Common Council approves the final Capital Budget by April 15th.

MAY

Financing Method Determined

On or before the first day of May, the Finance Director shall transmit to the Common Council and the Board of Estimate and Taxation recommendations with regards to the most feasible and economic method of financing the capital budget.

Any resolutions regarding the financing of such Capital Budget must also be approved by the Board of Estimate and Taxation and the Common Council.

190 City of Norwalk Capital Fund – Debt Administration

DEBT ADMINISTRATION A significant portion of the City’s expenditures represents purchases of goods and services that are consumed in a relatively short period of time, typically one year or less. These purchases are funded through the City’s Operating Budget, since they represent current operating expenses. Capital expenditures, however, may be financed either from current revenue or through the issuance of debt. Capital expenditures are defined in the Norwalk City Code as items that cost at least $10,000 and have a useful life of ten years or more. These expenditures are incorporated in a five-year capital improvement plan, which is updated annually. The City employs both pay-as-you-go and pay-as-you-use capital financing strategies. Approximately fifteen years ago the City developed a comprehensive debt management strategy, which has been refined in each of the succeeding years.

The core elements of this strategy are as follows:  Continue to fund necessary capital activities giving priority to projects that (a) protect public safety and welfare; (b) preserve the City’s investment in its infrastructure; and (c) enhance the City’s tax base and residential property values.  Transfer as many recurring capital items as possible to the operating budget.  Reduce long-term debt service costs by limiting financing for building and infrastructure projects to twenty (20) year maturities or less, and less than 20 for all other projects; sizing issues to take advantage of bank qualified financing; and by carefully blending private use activities with public purpose projects in an effort to maximize the use of tax exempt financing.  Make conservative use of short-term financing to avoid interest rate risk.  Coordinate capital planning and financing to stabilize annual debt service.  Continually update long range planning and debt scheduling to provide for absorption of large projects anticipated in the future.

The purpose of the strategic debt management plan is to satisfy project requirements and strengthen the City’s long-term financial position. Various debt ratios are meaningful indicators of the City’s financial position and strength and are useful tools for municipal management, public evaluation of performance, and investment decision-making for those considering the purchase of the City’s bonds or notes.

CITY INDEBTEDNESS AND DEBT LIMITS Under Connecticut General Statutes, municipalities shall not incur indebtedness through the issuance of bonds that will cause aggregate indebtedness by class to exceed the following: - General Purposes – 2.25 times annual receipts from taxation - School Purposes – 4.5 times annual receipts from taxation - Sewer Purposes – 3.75 times annual receipts from taxation - Urban Renewal Purposes – 3.25 times annual receipts from taxation - Unfunded Past Pension – 3.0 times annual receipts from taxation In no case, however, shall the total indebtedness exceed seven times the base.

City of Norwalk 191 Capital Fund - Debt Schedules

CITY INDEBTEDNESS

COMPUTATION OF STATUTORY DEBT LIMIT AND DEBT MARGIN

The following table sets forth the computation of the statutory debt limit of the City and the debt incurring margin as of July 6, 2018.

Total FY 2017 tax collections (including interest and lien fees): $ 304,399,386 State reimbursement of revenue loss on: Tax Relief for the elderly 8,000 Base for establishing debt limit $ 304,407,386

DEBT LIMIT Unfunded General Urban Past Purpose Schools Sewers Renewal Pension Total General Purpose (2.25 times base) $684,916,619

Schools (4.5 times base) $1,369,833,237

Sewers (3.75 times base) $1,141,527,698

Urban Renewal (3.25 times base) $989,324,005

Unfunded Pension (3.0 times base) $913,222,158

Total Debt (7.0 times base) $2,130,851,702

INDEBTEDNESS (Including the Bonds and Maritime Center Debt)

Bonds Payable $ 152,388,520 (1) $ 83,857,430 $ 27,356,877 (2) $ 19,753,230 $ - $ 283,356,057

Authorized but Unissued Debt 17,732,300 129,256,230 18,450,000 6,099,000 - 171,537,530

Overlapping Indebtedness 27,679,986 (3) - - - - 27,679,986

Total Bonded Indebtedness 197,800,806 213,113,660 45,806,877 25,852,230 - 482,573,573

Excess of Limit Over Outstanding and Authorized Debt $ 487,115,813 $ 1,156,719,577 $ 1,095,720,821 $ 963,471,775 $ 913,222,158 $ 1,648,278,129

(1) Parking Authority bonds total $6,664,923 and are guaranteed by the full faith and credit of the city but will be repaid from parking revenues.

(2) Includes $7,745,305 of general obligation bonds and $19,882,572 of State of Connecticut Clean Water Fund ("CWF") Program Project Loan Obligations .

(3) Includes State of Connecticut Drinking Water Loans in the amount of $5,893,162 for the First Taxing District and $13,786,824 for the Second Taxing District, and $8,000,000 in General Obligation Bonds for the Second Taxing District. Any loans undertaken will be supported by the full faith and credit of the districts and not the City.

192 City of Norwalk Capital Fund - Debt Schedules

STATEMENTS OF REVENUES, EXPENDITURES AND CHANGES IN FUND BALANCE CAPITAL PROJECTS FUND

2012-13 2013-14 2014-15 2015-16 2016-17 REVENUES General and property taxes $ 10,707 $ 10,348 $ 6,783 $ 2,800 $ 701 and sewer assessments State and Federal government 7,412,541 5,586,265 7,146,843 5,946,047 3,012,259 Licenses, permits, fees and other 102,000 -0- -0- -0- -0- Interest on investments 8,487 231,965 32,462 41,333 86,556 Miscellaneous -0- -0- -0- -0- -0- TOTAL REVENUES 7,533,735 5,828,578 7,186,088 5,990,180 3,099,516

EXPENDITURES Public Works 4,400,000 -0- -0- -0- -0- Capital Outlay 28,690,439 27,749,417 32,363,284 23,486,735 24,999,326 Debt Service 235,178 106,472 103,645 196,849 291,861 TOTAL EXPENDITURES 33,325,617 27,855,889 32,466,929 23,683,584 25,291,187

Revenues over (under) expenditures (25,791,882) (22,027,311) (25,280,841) (17,693,404) (22,191,671)

OTHER FINANCING SOURCES Issuance of debt 24,000,000 21,000,000 14,500,000 15,600,000 22,000,000 Premium on bond issuance 154,289 -0- -0- 36,801 -0- Operating transfers in -0- -0- 771,000 -0- -0- Operating transfers (out) -0- -0- -0- -0- -0- TOTAL OTHER FINANCING SOURCES 24,154,289 21,000,000 15,271,000 15,636,801 22,000,000

Excess (deficiency) of Revenues and Other Financing Sources over (under) Expenditures and Other Financing Uses (1,637,593) (1,027,311) (10,009,841) (2,056,603) (191,671)

Beginning Fund Balance as of July 1 $20,838,556 $19,200,963 $18,173,652 $8,163,811 $6,107,208

Ending Fund Balance as of June 30 $19,200,963 $18,173,652 $8,163,811 $6,107,208 $5,915,537

City of Norwalk 193 Capital Fund - Debt Schedules

RATIO OF GENERAL OBLIGATION BONDED DEBT TO ENGL AND PER CAPITA LAST TEN FISCAL YEARS

Debt to Beginning Fiscal End of Fiscal Year Equalized Net Grand List ENGL of Fiscal Year Debt per Year Bonded Debt (ENGL) * Ratio Population Capita

2008-09 $ 257,410,475 $20,990,084,209 1.23% 84,692 $ 3,039

2009-10 $ 252,398,467 $18,035,743,033 1.40% 83,456 $ 3,024

2010-11 $ 251,518,476 $17,356,987,045 1.45% 83,185 $ 3,024

2011-12 $ 250,187,380 $16,955,393,390 1.48% 85,992 $ 2,909

2012-13 $ 276,765,135 $16,560,812,571 1.67% 86,705 $ 3,192

2013-14 $ 273,630,935 $16,572,378,408 1.65% 87,285 $ 3,135

2014-15 $ 265,858,120 $16,956,223,841 1.57% 87,944 $ 3,023

2015-16 $ 257,372,763 $17,956,313,819 1.43% 88,145 $ 2,920

2016-17 $ 260,887,030 $19,278,296,085 1.35% 88,438 $ 2,950

2017-18 $ 271,328,370 $19,248,812,949 1.41% 89,005 $ 3,048

* source: Norwalk Tax Assessor

SCHEDULE OF CURRENT AND PROJECTED FUTURE DEBT

Debt Service Projected Financed by Future Fiscal Year Taxes * Borrowing 2018-19 28,447,763 26,917,000 2019-20 31,137,040 49,501,000 2020-21 33,728,298 60,794,000 2021-22 38,850,637 52,694,000 2022-23 44,220,460 40,950,497 2023-24 47,511,039 22,000,000

* These amounts are less than total debt service due to reimbursements from the 1st and 6th Taxing Districts, Oak Hill Park Authority, and Federal BABs reimbursement and enterprise funds.

194 City of Norwalk Capital Fund - Debt Schedules

COMBINED SCHEDULE OF BONDED DEBT THROUGH MATURITY AS OF 8/1/2018

City City Fiscal Principal Interest Total Debt Year Payments Payments Service

2018-19 24,614,021 10,073,000 34,687,021

2019-20 25,220,263 8,630,297 33,850,560

2020-21 23,467,083 7,615,224 31,082,307

2021-22 23,209,860 6,611,612 29,821,472

2022-23 23,256,588 5,659,470 28,916,058

2023-24 23,033,420 4,728,507 27,761,927

2024-25 21,405,691 3,816,920 25,222,611

2025-26 20,118,413 2,977,850 23,096,263

2026-27 18,916,593 2,356,462 21,273,055

2027-28 17,245,241 1,747,356 18,992,597

2028-29 14,222,366 1,302,225 15,524,591

2029-30 13,370,978 872,795 14,243,773

2030-31 10,459,087 518,429 10,977,516

2031-32 7,744,702 259,688 8,004,390

2032-33 3,744,064 93,707 3,837,771

2033-34 260,000 35,100 295,100

2034-35 260,000 27,300 287,300

2035-36 260,000 19,500 279,500

2036-37 260,000 11,700 271,700

2037-38 260,000 3,902 263,902 $271,328,370 $57,361,044 $328,689,414

(1) Includes obligations of the Water Pollution Control Authority and the Parking Authority which will be paid from sewer charges and parking revenues. These obligations are also backed by the full faith and credit of the City of Norwalk.

(2) Includes principal payments of $17,972,313 made as of August 1, 2018.

City of Norwalk 195 Capital Fund - Funded Capital Projects

Council Mayor Department Approved Recommended 2018-19 2019-20 2020-21 2021-22 2022-23

DEPARTMENT SUMMARY POLICE DEPARTMENT 0 0 0 25,000 35,000 COMBINED DISPATCH 1,500,000 890,000 13,500,000 0 0 FIRE DEPARTMENT 45,000 1,816,000 55,000 280,000 710,000 PUBLIC WORKS 8,952,000 9,801,000 8,514,000 8,245,000 8,770,000 PARKING AUTHORITY 1,012,000 1,032,000 1,112,000 810,000 990,000 WATER POLLUTION CONTROL AUTHORITY 9,100,000 3,450,000 2,800,000 2,200,000 3,300,000 BOARD OF EDUCATION 59,358,000 5,820,000 7,248,000 7,200,000 6,975,000 RECREATION & PARKS 1,705,000 875,000 865,000 2,145,000 4,675,000 LIBRARY 48,000 20,000 20,000 20,000 20,000 HISTORICAL COMMISSION 725,000 725,000 378,000 220,000 40,000 REDEVELOPMENT AGENCY 750,000 750,000 750,000 750,000 750,000 INFORMATION TECHNOLOGY 453,000 337,000 281,000 292,000 262,000 HEALTH 75,000 0 16,000 0 0 HUMAN RELATIONS & FAIR RENT 30,000 50,000 750,000 100,000 100,000 PLANNING & ZONING 40,000 0 0 0 0 Total Capital 83,793,000 25,566,000 36,289,000 22,287,000 26,627,000

LESS: REVENUES LOCIP 750,000 750,000 750,000 750,000 750,000 PARKING AUTHORITY 1,012,000 1,032,000 1,112,000 810,000 990,000 WATER POLLUTION CONTROL AUTHORITY 9,100,000 3,450,000 2,800,000 2,200,000 3,300,000 BOARD OF EDUCATION 14,824,000 651,000 895,000 892,000 899,000 Total Revenues 25,686,000 5,883,000 $5,557,000 4,652,000 5,939,000

NET AMOUNT TO BE BONDED $58,107,000 $19,683,000 $30,732,000 $17,635,000 $20,688,000

196 City of Norwalk Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2018-19 2019-20 2020-21 2021-22 2022-23

A. POLICE 1. Tactical Vests 0 0 0 0 35,000

2. Tactical Audio/Video Robot 0 0 0 25,000 0

SUBTOTAL - POLICE DEPT. $ - $ - $ - $ 25,000 $ 35,000

COMBINED DISPATCH C0615 1. Replacement of Portable Radios 1,500,000 0 0 0 0

2. Communication Console 0 890,000 0 0 0

3. Radio System Replacement 0 0 13,500,000 0 0 SUBTOTAL - COMB. DISPATCH $ 1,500,000 $ 890,000 $ 13,500,000 $ - $ -

B. FIRE 1. Portable Radio Upgrade 0 410,000 0 0 0

C0616 2. Firetruck Intercom w/Headsets 10,000 0 0 0 0

3. Security Cameras & Intercom System 0 21,000 0 0 0

C0437 4. Vehicles Replacement 0 1,350,000 0 195,000 675,000

C0385 5. Building Repairs Various Stations 35,000 35,000 35,000 35,000 35,000

C0443 6. Fairfield Avenue Construction Match 0 0 0 50,000 0

C0310 7. SCBA Equipment 0 0 20,000 0 0

SUBTOTAL - FIRE DEPARTMENT $ 45,000 $ 1,816,000 $ 55,000 $ 280,000 $ 710,000

C. PUBLIC WORKS C0232 A-1. Traffic Signals at Various 0 200,000 200,000 200,000 200,000 Locations C0514 A-2. Transportation Master Plan 0 150,000 150,000 150,000 150,000 Implementation C0598 A-3. Pavement Markings & Signage for Biking 0 25,000 25,000 25,000 25,000

C0581 A-4. Projected Crosswalks/Warnings 0 25,000 25,000 25,000 25,000

C0562 A-8. Pavement Markings 50,000 50,000 50,000 50,000 50,000

TRAFFIC MANAGEMENT SUBTOTAL $ 50,000 $ 450,000 $ 450,000 $ 450,000 $ 450,000

C0496 B-1. James Street Bridge over 150,000 0 0 0 0 Silvermine C0617 B-3. Structural Inspections & Repairs 35,000 35,000 35,000 35,000 35,000

BRIDGES SUBTOTAL $ 185,000 $ 35,000 $ 35,000 $ 35,000 $ 35,000

City of Norwalk 197 Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2018-19 2019-20 2020-21 2021-22 2022-23

C0313 C-1. Fleet Replacement 620,000 500,000 500,000 500,000 500,000

FLEET SUBTOTAL $ 620,000 $ 500,000 $ 500,000 $ 500,000 $ 500,000

C0021 E-1. Pavement Management Program 5,000,000 5,000,000 5,000,000 5,000,000 5,000,000

PAVEMENT PROGRAMS SUBTOTAL $ 5,000,000 $ 5,000,000 $ 5,000,000 $ 5,000,000 $ 5,000,000

C0318 F-2. Sidewalks & Curbing - Citywide 1,172,000 750,000 750,000 750,000 750,000

C0503 F-3. Footpath Replacement 0 50,000 50,000 50,000 50,000

SIDEWALKS SUBTOTAL $ 1,172,000 $ 800,000 $ 800,000 $ 800,000 $ 800,000

C0302 G-1. General Drainage 250,000 250,000 250,000 250,000 250,000

C0440 G-2. Watercourse Maintenance 0 500,000 500,000 500,000 500,000

C0425 G-5. Stormwater Quality Management Plan 0 100,000 100,000 100,000 100,000

STORM WATER MANAGEMENT SUBTOTAL $ 250,000 $ 850,000 $ 850,000 $ 850,000 $ 850,000

C0439 H-1. City Hall Repairs & Improvements 345,000 175,000 175,000 175,000 175,000

C0583 H-2. Sidewalk Curb Building Management 0 50,000 0 0 0

C0476 H-3. Various City Bldgs - General Capital Repairs 50,000 50,000 50,000 50,000 50,000

C0119 H-4. Public Works Center - Repairs/Improvements 55,000 63,000 147,000 0 0

C0327 H-5. Energy Conservation Various Locations 25,000 25,000 25,000 25,000 25,000

H-6. Branch Library 0 25,000 25,000 25,000 25,000

C0133 H-7. Main Library Repairs and Improvements 0 25,000 25,000 25,000 25,000

C0543 H-8. Var Buildings Environmental Remediation 0 20,000 20,000 0 0

H-10. Norwalk Museum 0 65,000 30,000 0 0

C0137 H-11. Police Headquarters 0 28,000 0 0 400,000

C0295 H-12. Ben Franklyn 190,000 190,000 0 0 0

C0594 H-13. Rosevelt 0 0 0 0 125,000

H-14. South Main Street 0 140,000 72,000 0 0

BUILDING MANAGEMENT SUBTOTAL $ 665,000 $ 856,000 $ 569,000 $ 300,000 $ 825,000

C0233 I-1. Tree Planting General 10,000 60,000 60,000 60,000 60,000

TREE PLANTING SUBTOTAL $ 10,000 $ 60,000 $ 60,000 $ 60,000 $ 60,000

C0471 J-1. East Ave Reconstruction 1,000,000 1,000,000 0 0 0

C0234 J-2.FHWA Local Match 0 150,000 150,000 150,000 150,000

C0441 J-3. Safe Routes to Schools 0 100,000 100,000 100,000 100,000

SAFETEALU MATCH SUBTOTAL $ 1,000,000 $ 1,250,000 $ 250,000 $ 250,000 $ 250,000

198 City of Norwalk Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2018-19 2019-20 2020-21 2021-22 2022-23

SUBTOTAL - PUBLIC WORKS $ 8,952,000 $ 9,801,000 $ 8,514,000 $ 8,245,000 $ 8,770,000

D. PARKING AUTHORITY C0303 1. Parking Facilities 717,000 782,000 912,000 610,000 840,000

C0465 2. Revenue Control Equipment 295,000 250,000 200,000 200,000 150,000

SUBTOTAL - PARKING AUTHORITY $ 1,012,000 $ 1,032,000 $ 1,112,000 $ 810,000 $ 990,000

E. WATER POLLUTION CONTROL AUTHORITY C0361 1. Collection System Rehabilitation 5,000,000 1,000,000 1,000,000 1,000,000 1,000,000

C0360 2. Pump Station Upgrade 4,000,000 1,700,000 1,800,000 1,200,000 2,300,000

C0363 3. SCADA and I&C Systems 100,000 0 0 0 0

C0544 4. Supplemental Treatment Upgrade 0 750,000 0 0 0

SUBTOTAL - WPCA $ 9,100,000 $ 3,450,000 $ 2,800,000 $ 2,200,000 $ 3,300,000

F. BOARD OF EDUCATION C0618 1. Columbus School 20,762,000 0 0 0 0

C0618 2. Jefferson School 23,902,000 0 0 0 0

C0610 3. Facilities Master Plan Implementation 12,815,000 4,335,000 5,963,000 5,950,000 6,000,000

C0609 4.Curriculim Materials & Textbooks 150,000 350,000 150,000 150,000 0

C0112 5. District Technology 1,000,000 600,000 600,000 600,000 600,000

C0587 6. Capital Repairs and Replacements 200,000 200,000 200,000 200,000 200,000

C0516 7. District Paving & Concrete 225,000 225,000 225,000 225,000 175,000

C0620 8. NHS Band Uniforms 94,000 0 0 0 0

C0621 9. Energy Conservation Program 110,000 110,000 110,000 0 0

C0623 10. District Vehicles 100,000 0 0 75,000 0

SUBTOTAL - BOARD OF ED. $ 59,358,000 $ 5,820,000 $ 7,248,000 $ 7,200,000 $ 6,975,000

City of Norwalk 199 Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2018-19 2019-20 2020-21 2021-22 2022-23

G. RECREATION & PARKS C0486 1. Vehicles 283,000 100,000 65,000 110,000 0

C0321 2. Basketball & Tennis Courts 170,000 50,000 50,000 50,000 50,000

C0364 3. School & Park Playgrounds 150,000 150,000 150,000 150,000 150,000

C0366 4. Cranbury Park/Gallaher Estate 0 200,000 200,000 200,000 0

C0365 5. Calf Pasture Beach 85,000 200,000 0 0 0

C0588 6. Paving Sidewalks Projects 25,000 25,000 25,000 25,000 25,000

C0623 7. Testa Field Turf Replacement 542,000 0 0 0 0

C0131 8. Backstop & Fencing Improvements 50,000 50,000 50,000 50,000 50,000

C0370 9. Tree Planting 50,000 50,000 50,000 50,000 50,000

C0472 10. Park Garage 92,000 0 0 0 0

C0631 11. West Rocks Soccer Complex 80,000 0 0 80,000 2,000,000

12. Broad River Baseball Complex 0 0 0 80,000 2,000,000

C0367 13. Veterans Memorial Park 83,000 0 0 0 0

C0372 14. Open Space Fund 50,000 50,000 50,000 50,000 50,000

15. Rowayton Community Docks 0 0 0 1,000,000 0

16. Oyster Shell Park 0 0 225,000 300,000 300,000

C0624 17. Nathan Hale Fountain 45,000 0 0 0 0

SUBTOTAL - REC. AND PARKS $ 1,705,000 $ 875,000 $ 865,000 $ 2,145,000 $ 4,675,000

H. LIBRARY C0625 1. Professional Painting 18,000 0 0 0 0

C0626 2. Norwalk History Room Equipment 10,000 0 0 0 0

C0548 3. Norwalk Newspaper Digitization 20,000 20,000 20,000 20,000 20,000

SUBTOTAL - LIBRARY $ 48,000 $ 20,000 $ 20,000 $ 20,000 $ 20,000

200 City of Norwalk Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2018-19 2019-20 2020-21 2021-22 2022-23

I. HISTORICAL COMMISSION C0549 1. Lockwood House ADA Access 375,000 125,000 58,000 0 0

C0430 2. Smith Street Buildings 100,000 100,000 100,000 0 0

C0521 3. ADA Access Mill Hill 30,000 280,000 0 0 0

C0092 4. L- M Mansion Roof Repair 75,000 0 0 0 0

C0574 5. LWPA Murals 50,000 0 0 0 0

C0533 6. Museum Collection Archive/Cataloging 10,000 10,000 10,000 10,000 10,000

C0186 7. L-M Mansion Code & Repairs 85,000 200,000 200,000 200,000 20,000

SUBTOTAL - HISTORICAL COMM. $ 725,000 $ 725,000 $ 378,000 $ 220,000 $ 40,000

J. REDEVELOPMENT AGENCY C0287 1. Wall Street Improvements 500,000 500,000 500,000 500,000 500,000

C0288 2. Affordable Housing 250,000 250,000 250,000 250,000 250,000

SUBTOTAL - REDEV. AGENCY $ 750,000 $ 750,000 $ 750,000 $ 750,000 $ 750,000

K. INFORMATION TECHNOLOGY C0375 1. Citywide IT Projects 453,000 337,000 281,000 292,000 262,000

SUBTOTAL - IT $ 453,000 $ 337,000 $ 281,000 $ 292,000 $ 262,000

L. HEALTH C0627 1. Oil Prover 33,000 0 0 0 0

C0628 2. Building Upgrades and Improvements 16,000 0 16,000 0 0

C0629 3. Health Department Technology Upgrades 26,000 0 0 0 0

SUBTOTAL - HEALTH $ 75,000 $ - $ 16,000 $ - $ -

City of Norwalk 201 Capital Fund - Funded Capital Projects

Council Mayor Proj. Department Approved Recommended 2018-19 2019-20 2020-21 2021-22 2022-23

M. HUMAN RELATIONS AND FAIR RENT C0536 1. ADA Compliance 30,000 50,000 750,000 100,000 100,000

SUBTOTAL - HR & FAIR RENT $ 30,000 $ 50,000 $ 750,000 $ 100,000 $ 100,000

N. PLANNING & ZONING C0630 1. P&Z Office Upgrades 40,000 0 0 0 0

SUBTOTAL - P&Z $ 40,000 $ - $ - $ - $ -

GRAND TOTAL $ 83,793,000 $ 25,566,000 $ 36,289,000 $ 22,287,000 $ 26,627,000

202 City of Norwalk Capital Fund – Funded Capital Projects

2018-19 FUNDED CAPITAL PROJECTS

COMBINED DISPATCH

PROJECT TITLE: Replacement of Portable Radios

PROJECT LIFE: 5 Years

SCHEDULED START: July 2018 SCHEDULED COMPLETION: 2023

FUNDING AMOUNT: $1,500,000

DESCRIPTION: Acquire portable radios to replace the obsolete existing ones.

IMPACT ON OPERATING BUDGET: Should be a reduction in repair costs as newer items require only routine maintenance.

FIRE DEPARTMENT

PROJECT TITLE: Firetruck Intercom with Headsets

PROJECT LIFE: 15 Years

SCHEDULED START: 2019 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $10,000

DESCRIPTION: Headsets allow Fire personnel to hear the radio transmissions and communicate with each other while en route to fire/EMS calls. Headsets design protects the wearers hearing from loud noises such as engine and siren noise. IMPACT ON OPERATING BUDGET: Should be a reduction in repair costs as newer items require only routine maintenance.

PROJECT TITLE: Various Station Repairs

PROJECT LIFE: 20 Years

SCHEDULED START: 2019 SCHEDULED COMPLETION: 2023

FUNDING AMOUNT: $35,000

DESCRIPTION: Four Fire Stations and Maintenance Facility are in continuous need of minor-moderate repairs.

IMPACT ON OPERATING BUDGET: None.

City of Norwalk 203 Capital Fund – Funded Capital Projects

PUBLIC WORKS

PROJECT TITLE: Pavement Markings

PROJECT LIFE: 5 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $50,000

DESCRIPTION: This is an ongoing program to refresh all pavement markings and signage along city roadways not included in the paving program. It will include all centerline, shoulder, turn arrows, and stop bar markings. These need to be refreshed periodically to make sure the reflectivity, which plays an important role in vehicle safety, is good. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: James Street Bridge over Silvermine

PROJECT LIFE: 50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $150,000

DESCRIPTION: Replace the existing functionally obsolete and structurally deficient bridge.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Structural Inspection and Repairs

PROJECT LIFE: 50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: ONGOING

FUNDING AMOUNT: $35,000

DESCRIPTION: Structural inspections/repairs for infrastructure.

IMPACT ON OPERATING BUDGET: None

204 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Fleet Replacement

PROJECT LIFE: 10 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $620,000

DESCRIPTION: A continuous vehicle and equipment replacement and refurbishment plan in order to maintain city services for snow and ice control, highway and drainage repairs, and garbage services. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Pavement Management Program

PROJECT LIFE: 20+ Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $5,000,000

DESCRIPTION: Funds will be used for paving and maintenance of city roads as well as complete pavement reconstruction of seriously deficient roads in order to provide safe travel surfaces, correct drainage and improve the city’s overall Pavement Condition Index. IMPACT ON OPERATING BUDGET: Reduced annual maintenance costs for pothole patching.

PROJECT TITLE: Sidewalks & Curbing – Citywide

PROJECT LIFE: 30 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $1,172,000

DESCRIPTION: Repair and replace sidewalks and construct new sidewalks where none exist to provide for safe pedestrian traffic throughout the city. The city has 140 miles of sidewalk and funds will be used for the most critical sidewalk repairs adjacent to city property, including schools. Work will be done in conjunction with road paving as well planning and zoning work. IMPACT ON OPERATING BUDGET: None

City of Norwalk 205 Capital Fund – Funded Capital Projects

PROJECT TITLE: General Drainage

PROJECT LIFE: 40 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $250,000

DESCRIPTION: Replacement, repair and construction of new local drainage systems, as needed, to resolve water flowing problems. These projects are often done in conjunction with the Pavement Management Program.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: City Hall – Repairs and Improvements

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $345,000

DESCRIPTION: Various updates, repairs and replacements to City Hall.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Various Buildings – General Capital Repairs

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $50,000

DESCRIPTION: Most city buildings are between 20-70 years old and often require major repairs without notice. These funds will cover the costs of these unexpected repairs and replacements.

IMPACT ON OPERATING BUDGET: In the past, many large repairs as a result of unpredictable equipment failure have been covered through a special capital appropriation. Funding this project has helped save the city money by replacing large equipment prior to failure and avoid the cost of paying high premiums for emergency replacement work at the time of such equipment failures.

206 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Public Works Center – Repairs and Improvements

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $55,000

DESCRIPTION: Multi-year project to address infrastructure issues at the Public Works Center. The FY 2018-19 funds will be used to purchase a security system and a fresh air intake system. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Various Locations – Energy Conservation

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $25,000

DESCRIPTION: Installation of energy conservation equipment and applications for city buildings; also, the existing building management software is no longer supported by the manufacturer and requires upgrading. IMPACT ON OPERATING BUDGET: Previous projects have reduced usage by approximately 11.00%. (174,720 KWH).

PROJECT TITLE: Tree Planting

PROJECT LIFE: 50 Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $10,000

DESCRIPTION: Replace trees the department had to remove due to age, disease, accident, etc., and complete tree lines in areas where the addition of trees will enhance a neighborhood. As a result of this program the city has earned the status of a “Tree City” from the National Arbor Foundation. IMPACT ON OPERATING BUDGET: None

City of Norwalk 207 Capital Fund – Funded Capital Projects

PROJECT TITLE: East Avenue Reconstruction

PROJECT LIFE: 50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2025

FUNDING AMOUNT: $1,000,000

DESCRIPTION: Anticipated non-participating streetscape improvement features & underground utilities

IMPACT ON OPERATING BUDGET: None

PARKING AUTHORITY

PROJECT TITLE: Parking Facilities PROJECT LIFE: 20 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $717,000

DESCRIPTION: Various parking facility upgrades and repairs as recommended by the 2013 facility assessment plan, as well as safety and security improvements. Funds for FY 2018-19 will be used for: Drainage, traffic markings, timber board safety replacement ($33,000); Vehicle guard rail and pedestrian protection replacement, waterproofing joint repairs, replace signage ($182,000); Concrete curb replacement, waterproofing joint repairs, drainage repairs and system replacement, traffic markings ($140,000); Concrete repairs, waterproofing joint and crack repairs, drainage repairs and system replacement, traffic markings ($277,000); Paving, concrete and asphalt repairs, electrical work and line striping ($85,000). IMPACT ON OPERATING BUDGET: None

208 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Revenue Control Equipment

PROJECT LIFE: 10 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $295,000

DESCRIPTION: Upgrade and replace revenue control equipment and technology system-wide as recommended in the 2014 Smartparking Technology Plan. These changes will provide enhanced customer service, coordinated wayfinding functionality and decreased drive time through real time parking availability via Smartphone and vehicle applications. They will also result in improved audit function and increased compliance. FY 2018-19 funds will be used to replace older pay stations with updated technology including validation options and advertising opportunities. Includes pay stations at the Liberty Square Parking Lot. (Projected cost of $300,000 reduced by $5,000 available funds). IMPACT ON OPERATING BUDGET: None

WATER POLLUTION CONTROL AUTHORITY

PROJECT TITLE: Collection System Rehabilitation

PROJECT LIFE: 50 Years

SCHEDULED START: 2005 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $5,000,000

DESCRIPTION: An on-going series of projects to rehabilitate the city’s 180 miles of sanitary sewer. This will fund a portion of the $20 million in repairs, identified by the plant’s contract operator, needed to ensure uninterrupted sewage service. IMPACT ON OPERATING BUDGET: None

City of Norwalk 209 Capital Fund – Funded Capital Projects

PROJECT TITLE: Pump Station Upgrade

PROJECT LIFE: 30 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $4,000,000

DESCRIPTION: Upgrade and replace the WPCA’s pump stations (Keeler Brook, Five Mile, Westport Avenue, Karen Drive, and Woodward Avenue) to ensure sanitary sewage is conveyed to the WWTP without interruption of service. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: SCADA and I&C Systems

PROJECT LIFE: 30 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2020

FUNDING AMOUNT: $100,000

DESCRIPTION: Upgrade the information technology systems of the WWTP and pump stations.

IMPACT ON OPERATING BUDGET: None

BOARD OF EDUCATION

PROJECT TITLE: Columbus School

PROJECT LIFE: 50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2022

FUNDING AMOUNT: $20,762,000

DESCRIPTION: Columbus School was originally constructed in 1938, with a small addition constructed in the early 2000's.The Facilities Study recommended a renovate-as-new project for this building, which retains many of its original finishes. When renovation is complete, this school will become an IB-themed magnet school, with a neighborhood preference. IMPACT ON OPERATING BUDGET: Increased operating expenses

210 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Jefferson School

PROJECT LIFE: 50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2022

FUNDING AMOUNT: $23,902,000

DESCRIPTION: Design and construct a new Pre-K to 5 STEM Magnet School; renovate existing Ponus MS by creating K-8 STEM Magnet Campus. Existing school was built in 1971, and other than the addition of 10 portable classrooms on the already crowded site, the building has not had major renovation work since the original construction. The Facilities Study recommended Jefferson for a renovate-as-new project. The project will remove the portable classrooms from the site, and return Jefferson to a neighborhood school. IMPACT ON OPERATING BUDGET: Increased operating expenses

PROJECT TITLE: Facilities Master Plan Capital Implementation

PROJECT LIFE: 25 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2023

FUNDING AMOUNT: $12,815,000

DESCRIPTION: Per adopted five-year Capital Plan, address high priority capital needs at all schools, as recommended in the Facilities Master Plan.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Curriculum Materials and Textbooks

PROJECT LIFE: 15 Years

SCHEDULED START: 2017 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $150,000

DESCRIPTION: Current HS Chemistry textbooks and Grade 3 Social Studies materials need to be updated and replaced. IMPACT ON OPERATING BUDGET: None

City of Norwalk 211 Capital Fund – Funded Capital Projects

PROJECT TITLE: District Technology

PROJECT LIFE: 15 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2023

FUNDING AMOUNT: $1,000,000

DESCRIPTION: The District currently supports more than 15,000 student and employee technology users. Today's student learning environment is very dependent upon technology. The District must support an interactive 21st century learning environment. Purchase of new and replacement technology, including computers, smartboards, network infrastructure and curriculum- related materials.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Capital Repairs and Replacements

PROJECT LIFE: 20 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2023

FUNDING AMOUNT: $200,000

DESCRIPTION: Replacement to mechanical equipment and other essential building components that must be addressed on an emergency basis in order to keep school building open and operational.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: District Paving & Concrete Site Work

PROJECT LIFE: 20 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2023

FUNDING AMOUNT: $225,000

DESCRIPTION: Replace broken and deteriorated asphalt pavement and concrete at all school sites city-wide. The current condition of sidewalks and parking lots could lead to potential safety issues and suits against the city. IMPACT ON OPERATING BUDGET: By deferring repairs, there is the potential of lawsuits.

212 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: NHS Band Uniforms

PROJECT LIFE: 10 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $94,000

DESCRIPTION: Current uniforms are at least ten-years old, and have fallen into a state of disrepair. The Norwalk HS Marching Band Parent Association (MBI) will be responsible for all costs associated with uniform upkeep including cleaning, repair, and storage. However, MBI needs financial assistance from the City for this large one- time purchase. Cost estimate is based on 200 uniforms at a cost of $470/each. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Energy Conservation Program

PROJECT LIFE: 20 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2021

FUNDING AMOUNT: $110,000

DESCRIPTION: Implement recommendations from Eversource retro- commissioning study.

IMPACT ON OPERATING BUDGET: Decreased operating expenses

PROJECT TITLE: District Vehicles

PROJECT LIFE: 15 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2021

FUNDING AMOUNT: $100,000

DESCRIPTION: Replace 2003 Ford F-350 box 16-year old truck with lift gate.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 213 Capital Fund – Funded Capital Projects

RECREATION & PARKS

PROJECT TITLE: Vehicles

PROJECT LIFE: 20+Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $283,000

DESCRIPTION: Vehicle replacement program. Funding will be used to replace two pickup trucks F-250, to purchase a Kuboka tractor and a trackless sidewalk plough.

IMPACT ON OPERATING BUDGET: Potential labor and repair savings due to having a newer fleet.

PROJECT TITLE: Basketball & Tennis Courts

PROJECT LIFE: 15+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $170,000

DESCRIPTION: Repair and resurface basketball and tennis court facilities, as needed, in order to maintain safe, quality athletic areas. The city has over 50 courts.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: School & Park Playgrounds

PROJECT LIFE: 20+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $150,000

DESCRIPTION: Maintain a safe and well-equipped city playground system by replacing and adding playground equipment to school and park areas, as needed.

IMPACT ON OPERATING BUDGET: None

214 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Calf Pasture Beach

PROJECT LIFE: 20+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: ONGOING

FUNDING AMOUNT: $85,000

DESCRIPTION: This is an on-going program of enhancements to Calf Pasture Beach in order to maintain the area and patron safety, provide amenities for family enjoyment as well as additional revenue for the city. Current year funds will be used to replace the vinyl tents and purchase card reader tablets along with software training and support. IMPACT ON OPERATING BUDGET None

PROJECT TITLE: Paving Sidewalks Projects

PROJECT LIFE: 20+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $25,000

DESCRIPTION: Maintain a safe and well-equipped city sidewalks by paving, sealing and traffic calming projects in the parks.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Tesla Field Turf Replacement

PROJECT LIFE: 12+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $542,000

DESCRIPTION: Replacement of artificial turf on Testa Field.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 215 Capital Fund – Funded Capital Projects

PROJECT TITLE: Backstop & Fencing Improvements

PROJECT LIFE: 15+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $50,000

DESCRIPTION: Replace the existing perimeter, safety fencing and backstops throughout the park system in order to secure park property and improve park safety and appearance.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Tree Planting

PROJECT LIFE: 30+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $50,000

DESCRIPTION: Continue the department’s tree maintenance program. Plant and maintain trees, shrubs and perennials on all parks, schools and municipal grounds.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Park Garage

PROJECT LIFE: 20+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $92,000

DESCRIPTION: Various repairs to the department’s maintenance facility. Repairs in FY 2018-19 include repairs to the restroom facilities, plumbing, oil/water separator and drains. IMPACT ON OPERATING BUDGET: None

216 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: West Rocks Soccer Complex

PROJECT LIFE: 30+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $80,000

DESCRIPTION: Covers the design of new lit turf soccer complex needed to alleviate playing at city soccer fields.

IMPACT ON OPERATING BUDGET: Increased revenue from rental of the soccer complex.

PROJECT TITLE: Veteran’s Memorial Park

PROJECT LIFE: 30+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $83,000

DESCRIPTION: Repair the leaking roof.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Open Space Fund

PROJECT LIFE:

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $50,000

DESCRIPTION: Preserve or create Norwalk’s Open Space and protect its natural resources by providing financial support for initiatives and activities that seek to acquire and secure Open Space. These include acquiring real property, paying acquisition related costs, contributing to land acquisitions by not-for-profit organizations and making payments required to designate properties as Open Space. IMPACT ON OPERATING BUDGET: None

City of Norwalk 217 Capital Fund – Funded Capital Projects

PROJECT TITLE: Nathan Hale Fountain

PROJECT LIFE: 40+ Years

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $45,000

DESCRIPTION: Historic to Norwalk, Fodor Farm along with Flax Hill road is the original trail that Nathan Hale used to get to the harbor. The FY 2018-19 funds will be used to refurbish the historic Nathan Hale fountain for the completed Fodor property.

IMPACT ON OPERATING BUDGET: None

LIBRARY

PROJECT TITLE: Professional Painting

PROJECT LIFE: 7 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $18,000

DESCRIPTION: Painting the SoNo Branch Library's first and second floors.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Norwalk History Room Equipment

PROJECT LIFE: 3 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2021

FUNDING AMOUNT: $10,000

DESCRIPTION: The Library’s microfilm reader-printer is outdated and unreliable and does not include Family Search software, or ability to save to the cloud. The FY 2018-19 funds will be used to purchase a microform scanner which will allow users to save images to a local or cloud based drive. A large format printer will accommodate ledger size. IMPACT ON OPERATING BUDGET: None

218 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Norwalk Newspaper Digitization

PROJECT LIFE: 5 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2023

FUNDING AMOUNT: $20,000

DESCRIPTION: A multi-year project to digitize old volumes of local newspapers and put them in a searchable database in order to preserve them. The Norwalk Gazette is digitized and The Norwalk Sentinel will be finished with existing capital funds. This project adds The Hour for a complete historical record. Funds in FY 2018-19 will be used to digitize the South Norwalk Sentinel from 1872-1970. IMPACT ON OPERATING BUDGET: None

HISTORICAL COMMISSION

PROJECT TITLE: Lockwood House Museum – ADA Access

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2020

FUNDING AMOUNT: $375,000

DESCRIPTION: Make the building that will house the relocated Norwalk Museum, as well as the area around it, ADA accessible. Funds in the FY 2018-19 will be used to construct and install elevator to provide ADA access to all three floors. The elevator will bring the building in compliance with ADA laws, and allow all Norwalkers, regardless of disabilities, access to the full museum that successfully reopened in 2015. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Smith Street Buildings

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $100,000

DESCRIPTION: Complete the interior reconstruction of jail building. The Smith Street Jail was gutted by a fire in 2010. Exterior restoration has been completed along with reframing the interior. The FY 2018- 19 funds will pay for the plumbing, electric, HVAC, insulation, walls, etc. IMPACT ON OPERATING BUDGET: None

City of Norwalk 219 Capital Fund – Funded Capital Projects

PROJECT TITLE: Mill Hill – ADA Access

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2021

FUNDING AMOUNT: $30,000

DESCRIPTION: Implementation of the Master Preservation Plan as well as ensuring that the historic green space is preserved and made ADA compliant. This project will be done in phases, with FY 2018-19 funds being used to do exterior painting and wood rot repair on Town House, Fitch, & School House. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Lockwood Mathews Mansion Museum – Roof Repair

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $75,000

DESCRIPTION: A three phase project to repair the roof leaks that were identified in a 2013 architectural report. The first and second phases of the project were completed in January 2015. FY 2018-19 funds will continue the third phase of work, which involves repair of the verandah roof, replaced rotted wood, and re-paint.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: WPA Murals

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $50,000

DESCRIPTION: Help implement the Arts Commission’s Plan to preserve, protect and improve the historical experience associated with the city’s collection of WPA murals. FY 2018-19 funds will focus for cleaning, repairing, and conserving of the “Arrival of First Norwalk Settlers" Townsend Mural. IMPACT ON OPERATING BUDGET: None

220 City of Norwalk Capital Fund – Funded Capital Projects

PROJECT TITLE: Museum Collection – Archiving and Cataloguing

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $10,000

DESCRIPTION: Thoroughly identify, catalog and store the museum collections as part of the ongoing plans to restructure and relocate the City’s Archives, Funds will be used to conserve paintings and objects in the museum collection to allow for display.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: L-M Mansion Code & Repairs

PROJECT LIFE: 25-50 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $85,000

DESCRIPTION: The front entrance doors to the mansion leak air and water, and are dry and cracking. There are numerous missing pieces as well. This project will restore the front entrance to original condition

IMPACT ON OPERATING BUDGET: None

REDEVELOPMENT AGENCY

PROJECT TITLE: Wall Street Improvements

PROJECT LIFE: 30 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $500,000

DESCRIPTION: Advancement of the Wall Street Redevelopment Initiative. This request is additional funding for the completion of improvements to the Washington Street Plaza.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 221 Capital Fund – Funded Capital Projects

PROJECT TITLE: Affordable Housing Development

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $250,000

DESCRIPTION: The Redevelopment Agency will provide financial assistance to housing developers and non-profits as a tool to foster the inclusion of affordable housing units within new housing development projects. The goal is to increase the supply of affordable units by incorporating affordable units within planned projects thereby taking advantage of the strength of the existing housing market. The immediate focus will be in the South Norwalk Area. IMPACT ON OPERATING BUDGET: None

INFORMATION TECHNOLOGY

PROJECT TITLE: City-wide Information Technology Plan

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $453,000

DESCRIPTION: Various projects to enhance and improve the current IT infrastructure, communications, and technology and enable city staff to efficiently deliver services to the public. Funds in FY 18- 19 will be used to address all projects identified as critical by the IT Department. These include: the continuing program to refresh PCs and tablets for City Hall, Fire, Police, Library staff and Public Works ($123,000); refresh of servers on a 5-year cycle ($13,000); retest and address changing threatscape ($50,000); phone system routers and gateways refresh ($37,000); PC and phone distribution switch replacements - year 4 of 5-year replacement project, for both Main and SoNo Branch Libraries ($55,000); refresh telephone handsets (the ones with a PC attached) ($20,000); refresh or new systems management software with changing technology ($13,000); replace existing 10-year device; requires 36" format support ($10,000); audio visual upgrades to conference rooms ($10,000); GIS: Ortho Photography - pictometry flight with 3 inch resolution and obliques ($24,000); Police: Mobile Data Terminals in patrol cars - continuation of refresh cycle of eight units per year synched with purchase of new patrol cars ($52,000); Police: Consolidated Server Refresh - refresh of servers on a 5-year cycle ($12,000); Library: Public Access Computer Refresh and Access Server Refresh - Pharos System - refresh of 5-year cycle ($34,000).

IMPACT ON OPERATING BUDGET: None

222 City of Norwalk Capital Fund – Funded Capital Projects

HEALTH

PROJECT TITLE: Oil Prover

PROJECT LIFE: 1 Year

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $33,000

DESCRIPTION: Purchase an oil prover. The City of Norwalk currently has no measuring device for inspecting of the 13 Oil Companies and 68 Oil Trucks. We have been borrowing an oil prover from Stamford for the last 2 years. IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Health Department Building Upgrades

PROJECT LIFE: 3 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2020

FUNDING AMOUNT: $16,000

DESCRIPTION: The FY 2018-19 funds will be used to replace reception desk sliding glass panels with bullet proof glass & speakers and replace plumbing fixtures in the lab and offices.

IMPACT ON OPERATING BUDGET: None

PROJECT TITLE: Health Department Technology Upgrades

PROJECT LIFE: 3 Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2019

FUNDING AMOUNT: $26,000

DESCRIPTION: The FY 2018-19 funds will be used to refresh the laptops used by Environmental Health staff and new tablets and keyboards for the clinics.

IMPACT ON OPERATING BUDGET: None

City of Norwalk 223 Capital Fund – Funded Capital Projects

HUMAN RELATIONS & FAIR RENT

PROJECT TITLE: ADA Compliance

PROJECT LIFE: Ongoing

SCHEDULED START: Ongoing SCHEDULED COMPLETION: Ongoing

FUNDING AMOUNT: $30,000

DESCRIPTION: Improvements to public spaces to correct physical barriers to public access. The City’s ADA Consultant identified 222 areas in need of correction.

IMPACT ON OPERATING BUDGET: None

PLANNING & ZONING

PROJECT TITLE: OFFICE UPGRADES

PROJECT LIFE: 20+ Years

SCHEDULED START: 2018 SCHEDULED COMPLETION: 2018

FUNDING AMOUNT: $40,000

DESCRIPTION: The funds will be used for the following: 1. Scanning and removal of the historic maps that take up an entire wall space. 2. Organization of the file cabinets into a central location. 3. Realignment of the customer service area to have adequate work stations and provide a professional atmosphere. 4. New desks that are appropriate for work done by technical staff, with room for a computer and large plans. 5. Staff desks all within the main corridor. 6. New partitions erected to provide privacy while allowing light. IMPACT ON OPERATING BUDGET: None

224 City of Norwalk Department Summary - PARKING AUTHORITY

PARKING AUTHORITY

Description of Service/Mission Statements: The Norwalk Parking Authority are resident volunteers appointed by the Mayor, ratified by the Common Council and are responsible for the management, operation and maintenance of over 4,000 on and off-street parking spaces including the railroad stations. The Norwalk Parking Authority is an advocate for downtown development and commerce, providing economic development resources supporting mobility, sustainability, growth and improvement while creating easy to park and pay options through mobile platforms and wayfinding systems. The Norwalk Parking Authority is a financially self-sustaining agency of the City of Norwalk, established in 2002 by ordinance.

Highlights For 2017- 2018:

The Parking Authority responded to the negative perception about parking including parking capacity, aggressive enforcement and investing in the community, by implementing a comprehensive outreach and community conversation initiative integrating parking as an integral part of economic development and mobility and connecting these concepts to increase customer activity in the downtown districts and sustain the business community.

1. Courtesy Card Parking Violation Program – Implemented July 1 and expanded October 1st, the courtesy card parking violation program involves offering an additional 20 minutes ‘free’ parking on random streets and days to those people who overstay their parking time. The result was immediately successful receiving numerous compliments directly and on social media. It is anticipated that by the end of the FY the estimated number of potential violation issuance will have decreased by about 7,000 tickets and with a potential violation revenue loss of about $200,000 and an overall reduction estimated at 25%.

2. Yankee Doodle Garage Placemaking and Facility Enhancements – A critical parking resource/asset serving a multitude of businesses, visitors and residents, installed safety measures including new elevators, LED lighting, stairwell door locks and lobby doors. Made improvements to the office and opened a satellite customer service center. Implemented wayfinding system by creating a place making installation, with a visually appealing façade through strategically placed LED lights that balances the aesthetics of the district while maintaining security and the integrity of the garage.

3. Norwalk Now Collaborative Business Marketing Program - Working with the business community and to improve economic development in the long term in the downtown business districts and to energize customer activity beyond Norwalk, invested $100,000 per year in a collaborative business marketing business startup branded ‘Norwalk Now.’ Norwalk Now has grown and is quickly becoming the goto marketing organization for the restaurant, retail, entertainment and hospitality businesses in the greater downtown districts and in all of Norwalk.

4. Parking Capacity and Strategic Plan – Anticipating a parking capacity issue as the city continues to grow, the Parking Authority contracted with Walker Parking Consultants to perform a citywide parking capacity and create a strategic plan to in the near and long term and recommend solutions that would include not only building or buying more parking but also other mobility solutions. It is expected to be completed by the end of CY 2018.

5. Norwalk Tomorrow Citywide Planning Platform - In collaboration with the POCD plan and the Neighborhood Redevelopment Update , created a central communication strategy to provide an easy-to-use, interactive website and mobile-based, responsive platform for innovation and engagement, to educate the public on citywide planning projects and to receive continuous input from a larger segment of the population through digital models including website, social media, blogging and surveys.

6. Investor/Partner/Advisor in citywide programs/projects/developments – The NPA is involved as a major player with critical citywide economic development projects including the main Library, Webster Parking Lot, East and South Norwalk Railroad Stations (TOD/mixed use developments), Parks/Recreation (beach parking efficiencies). The NPA has assisted with funding and expertise to collaborate and partner with many different groups and planning, development and operational initiatives.

7. Technology – Implemented a business intelligent dashboard integrating all data sources into one platform and a customer service system and mobile app to provide enhanced customer services and tracking.

8. Walk Bridge Project Contributor – Project team member assisting the business district(s) developing solutions related to parking access and wayfinding.

City of Norwalk 225 Department Summary - PARKING AUTHORITY

Goals For 2018 - 2019: 1. Courtesy Card Parking Violation Program – continue to offer this program in the downtown areas.

2. Collaborative Business Marketing – continue to invest in the Norwalk Now Collaborative Business Marketing program in the long term with a goal of 40 participants and include marketing efforts by the Tourism Board and the Walk Bridge Marketing Team.

3. Parking Capacity Study – evaluate consultant recommendation and develop an implementation plan.

4. South Norwalk Railroad Station –Evaluate programs to increase weekend activity at the railroad station. Enhance customer service presence during peak commuting times.

5. Infrastructure and operational support to additional city parking assets – provide operational and infrastructure enhancements to the main Library and to Liberty Square parking facilities through revenue control systems.

6. Investor/Partner/Advisor – continue to collaborate with citywide economic development projects including TOD developments at the two railroad stations, the library, other infill citywide developments, Merritt 7 railroad station. Provide parking solutions and guidance for other city departments, agencies.

7. Circulator – Contributor to implement a citywide circulator for the downtown districts (park once concept) offering easy mobility to get around the downtown districts and help the business community.

8. Bike Share Program – Project team contributor for a citywide bike share program, providing one stop parking and parking areas the program.

9. Walk Bridge Project – continue to provide resources to assist the business community with parking access and wayfinding.

226 City of Norwalk Department Summary - PARKING AUTHORITY

SIGNIFICANT CHANGES The FY 2018-19 Parking Authority approved budget has an increase of $252,627 or 3.8% over the FY 2017-18 approved budget.

Parking revenue increased in several categories including a $209,045 increase in monthly permit sales reflecting activity growth system-wide and minor rate adjustments; a $53,667 increase in transient parking reflecting increased downtown activity; a $13,693 increase for on-street metered parking reflecting increased downtown activity; a $2,378 increase for other revenues from leases and concession services. These increases were offset by a $26,156 decrease in miscellaneous other revenue accounts.

Parking expenditures also increased in several categories including $116,194 increase in payroll/benefits for enhanced customer service for the Road Side Assistance and Ambadassador Program and personnel services for the Main Library and Liberty Square; a $100,000 increase for the investment into Norwalk Now collaborative business marketing and the Walk Bridge project related to parking availability, access, and wayfinding; a $76,460 increase for the City allocated expenses for salaries and benefits for City staff services provided to Parking Authority; a $30,000 increase in Vehicle expenses in order to replace a parking lot sweeper and to purchase a snow removal bobcat; a $28,852 increase in Utilities and Liability Insurance; a $23,778 increase in operating expenses at the Main Library and Liberty Square parking lots; a $ 15,000 increase in Security Services and Cameras; and a net increase of $5,893 in other miscellaneous accounts. These increases are offset by a $95,367 decrease in Capital Outlay, a $38,000 decrease in Service Contracts; and a $10,183 decrease in Contingency for the allocated wages.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved South Norwalk Lots $1,658,287 $1,846,728 $1,776,846$2,817,610 $1,040,764 %58.57 Wall Street District Lots $433,354 $487,085 $486,006$410,790 ($75,216 ) (15.48 %) Administrative $2,313,823 $2,422,333 $3,104,422$1,453,354 ($1,651,068 ) (53.18 %) Railroad Station Lots $1,729,394 $1,979,971 $1,373,579$2,311,726 $938,147 %68.30

Total $6,134,858 $6,736,117 $6,740,853 $6,993,480 $252,627 %3.75

Budget By Major Group Personnel Services $263,629 $307,571 $509,153 $585,613 $76,460 15.02 % Contractual Services $4,467,126 $5,061,684 $4,956,565 $5,228,380 $271,815 5.48 % Supplies and Materials $0 $28 $0 $0 $0 0.00 % Fixed Charges $185,666 $135,065 $0 $0 $0 0.00 % Debt Service $345,908 $364,287 $974,884 $974,603 ($281) (0.03%) Capital Outlay $0 $0 $300,251 $204,884 ($95,367) (31.76%) Depreciation $872,529 $867,482 $0 $0 $0 0.00 % Total $6,134,858 $6,736,117 $6,740,853 $6,993,480 $252,627 %3.75

NON-TAX REVENUE

Permits and Services Charges $6,366,445 $6,865,264 $6,740,853 $6,985,480 $244,627 %3.63 Miscellaneous $8,497 $251,155 $0 $0 $0 0.00 % Investment Income $27,704 $2,770 $0 $8,000 $8,000 %0.00 Total $6,402,646 $7,119,189 $6,740,853 $6,993,480 $252,627 %3.75

AMT. SUPPORTED BY TAXES ($267,788) ($383,073) $0 $0 $0 %0.00

City of Norwalk 227 Department Summary - PARKING AUTHORITY

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Parking Enforcement PARKING AIDE I 2 $115,25622 $115,256 $115,256 20$122,934 $7,678 Total 2 $115,256 2 $115,256 2 $115,25620$122,934 $7,678

Department Total 22$115,256 $115,256 2 $115,256 2 $122,934 0 $7,678

228 City of Norwalk Other Funds - Parking Authority

Schedule of Bonded Debt Through Maturity as of 7/6/2018

Parking Parking Fiscal Principal Interest Total Debt Year Payments Payments Service

2018-19 640,691 333,912 974,603

2019-20 634,551 287,443 921,994

2020-21 665,429 256,872 922,301

2021-22 680,647 230,090 910,737

2022-23 715,693 199,689 915,382

2023-24 761,405 165,188 926,593

2024-25 832,834 126,614 959,448

2025-26 819,097 87,013 906,110

2026-27 846,148 47,966 894,114

2027-28 305,727 21,982 327,709

2028-29 218,797 12,026 230,823

2029-30 149,127 7,200 156,327

2030-31 12,242 560 12,802

2031-32 12,053 188 12,241

2032-33 0 0 0

$7,294,441 $1,776,743 $9,071,184

Note: Although the Parking Authority debt is guaranteed by the full faith and credit of the City of Norwalk, as a Propriety Fund all of its debt is self-supporting from parking fees.

229 City of Norwalk Other Funds - Parking Authority

Statement of Revenues, Expenses and Changes in Net Position

Audited Audited Approved Approved Actual Actual Budget Budget 2015-16 2016-17 2017-18 2018-19 Revenues Charges for Services 6,373,668 7,072,372 6,732,853 6,985,480 Investment Income 27,704 2,770 8,000 8,000 Total Revenues 6,401,372 7,075,142 6,740,853 6,993,480

Expenses Salaries, Benefits & Claims 371,916 384,973 509,153 585,613 Administration & Operation 4,543,231 5,075,330 4,956,565 5,228,380 Depreciation 872,529 867,482 - - Principal Expense - 626,189 640,691 Interest Expense 345,908 364,287 348,695 333,912 Reserve - - 300,251 204,884 Total Expenses 6,133,584 6,692,072 6,740,853 6,993,480

Net (loss) Income 267,788 383,070 - -

Net Position, beginning $ 19,307,801 $ 19,575,589 $ 19,958,659 $ 19,958,659

Net Position, ending $ 19,575,589 $ 19,958,659 $ 19,958,659 $ 19,958,659

City of Norwalk 230 Department Summary - WATER POLLUTION CONTROL AUTHORITY

WATER POLLUTION CONTROL AUTHORITY

Description of Service/Mission Statements: The Water Pollution Control Authority (WPCA), an enterprise fund, manages the city’s sanitary sewer collection system, pumping stations, and wastewater treatment facility in accordance with environmental standards and regulations in the most cost-effective and responsible manner. Since FY 2000-2001, the Authority has outsourced the operations and maintenance of the system.

Highlights For 2017- 2018:

• Continued to implement Sanitary Sewer Collection System Master Plan and implement rehabilitation as needed.

• Completed design of rehabilitation of various sanitary sewer infrastructure improvements identified by OMI and CH2M within the City.

• Completed design of the Marvin Beach Pump Station and Force Main rehabilitation/replacement.

• Completed pump station asset management plan and long-term capital needs.

• Continue utilization of tablet technology in the field to increase data collection and update the city’s Geographic Information System (GIS).

• Completed replacement of the wastewater treatment plant’s main lift pump station and siphon sluice gates.

• Completed Basis of Design report of the wastewater treatment plant’s Supervisory Control and Data Acquisition (SCADA) system upgrade improvements.

• Initiate wastewater treatment plant Outfall 002 wet weather treatment control plan.

• Continued Partnership with Harbor Watch Program of Earthplace.

• WPCA Staffing – New WPCA consultant contracted to assist staff with closure of existing Wastewater Service Agreement in 2020 and procurement of new contract.

Goals For 2018 - 2019: • Continue to implement Sanitary Sewer Collection System Master Plan and implement rehabilitation as needed.

• Initiate replacement/rehabilitation project of various sanitary sewer infrastructure locations identified by OMI and CH2M within the City.

• Construct/Rehabilitate/Startup the Marvin Beach Pump Station and Force Main.

• Continue utilization of tablet technology in the field to increase data collection and update the City’s Geographic Information System (GIS).

• Continue with design and upgrade improvements of the wastewater treatment plant’s SCADA system.

• Continue wastewater treatment plant Outfall 002 wet weather treatment control plan and improvements.

• Design/Replacement of the Siphon Sluice Gates at the wastewater treatment plant.

• Continue closure of existing Wastewater Service Agreement in 2020 and procurement of new contract.

• Continued Partnership with Harbor Watch Program of Earthplace

City of Norwalk 231 Department Summary - WATER POLLUTION CONTROL AUTHORITY

SIGNIFICANT CHANGES The FY 2018-19 approved expense budget represents an increase of $672,216 or 3.8% over the FY 2017-18 approved expense budget. This budget includes a $17 rate increase for a single-family residence and an overall blended rate increase of approximately 5% over the previous fiscal year. The sewer user rates for FY 2018-19 are as follows: Single Family Residential User – Flat fee of $352/year, an increase of $17/year; Commercial User – Flat fee of $506/year for first 110,000 gallons of water usage plus $9.11/1,000 gallons commercial consumption over 110,000 gallons, increases of $24 and $0.43 respectively. The Wilton inter-local agreement will be billed on actual metered wastewater flow.

The increases/decreases are:

$682,286 increase in the Replacement Reserve account that will be applied towards rate stabilization in future years when major capital and infrastructure updates are planned $200,000 increase in Other Contractual Services account $181,127 increase in non-WPCA employees benefits $ 54,161 increase in OMNI agreement account $ 10,094 decrease in the Debt Service Interest and Principal $ 80,781 decrease in Employee Benefits $125,084 decrease in payroll Reimbursement from the General Fund $ 212,121 decrease in Liability Insurance expense $ 17,278 net decrease in miscellaneous other accounts

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Water Pollution Control $13,269,418 $12,750,263 $17,866,853$18,539,069 $672,216 %3.76

Total $13,269,418 $12,750,263 $17,866,853$18,539,069 $672,216 %3.76

Budget By Major Group Personnel Services $345,997 $356,855 $372,347 $350,801 ($21,546) (5.79%) Contractual Services $8,077,945 $7,613,012 $7,921,658 $8,180,087 $258,429 3.26 % Supplies and Materials $180 $0 $0 $0 $0 0.00 % Fixed Charges $643,399 $416,233 $404,732 $292,957 ($111,775) (27.62%) Debt Service $862,528 $814,019 $5,274,749 $5,264,655 ($10,094) (0.19%) Grants & Donations $383,584 $576,171 $647,287 $522,203 ($125,084) (19.32%) Capital Outlay $0 $0 $3,246,080 $3,928,366 $682,286 21.02 % Depreciation $2,955,785 $2,973,973 $0 $0 $0 0.00 % Total $13,269,418 $12,750,263 $17,866,853 $18,539,069 $672,216 %3.76

NON-TAX REVENUE

232 City of Norwalk Department Summary - WATER POLLUTION CONTROL AUTHORITY

Transfer From Fund Balance $0 $0 $850,000$850,000 $00.00 % Interest & Penalties $90,890 $66,610 $65,000$65,000 $00.00 % Intergovernmental $0 $351,824 $77,712$157,831 $80,119103.10 % Usage Fees $15,205,349 $15,929,304 $15,724,026$16,313,818 $589,7923.75 % Permits & Service Charges $749,636 $715,126 $646,500$621,400 ($25,100 ) (3.88 %) Miscellaneous $184,023 $172,932 $393,615$421,020 $27,4056.96 % Investment Income $365,724 $25,086 $110,000$110,000 $00.00 % Total $16,595,622 $17,260,882 $17,866,853 $18,539,069 $672,2163.76 %

AMT. SUPPORTED BY TAXES ($3,326,204) ($4,510,619 ) $0$0 $00.00 %

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Water Pollution Control Authority GIS Analyst 1 $77,14110 $80,990 $0 00$0 $0 Wastewater System Technician 1 $60,43911 $63,453 $66,654 10$74,639 $7,985 Supervisory Environmental Engineer 1 $109,82511 $109,825 $109,825 10$120,308 $10,483 Junior Engineer 1 $81,10411 $81,104 $81,104 10$86,508 $5,404 Total 4 $328,509 4 $335,372 3 $257,58330$281,455 $23,872

Department Total 44$328,509 $335,372 3 $257,583 3 $281,455 0 $23,872

City of Norwalk 233 Other Funds - Water Pollution Control Authority

Schedule of Bonded Debt Through Maturity as of 7/6/2018

WPCA WPCA Fiscal Principal Interest Total Debt Year Payments Payments Service

2018-19 4,597,421 667,234 5,264,655

2019-20 2,854,663 567,403 3,422,066

2020-21 2,217,383 516,818 2,734,201

2021-22 1,988,960 453,368 2,442,328

2022-23 1,863,888 396,689 2,260,577

2023-24 1,837,920 345,319 2,183,239

2024-25 1,769,191 295,243 2,064,434

2025-26 1,849,713 245,454 2,095,167

2026-27 1,840,693 196,038 2,036,731

2027-28 1,714,541 150,463 1,865,004

2028-29 1,498,666 113,113 1,611,779

2029-30 1,565,278 79,987 1,645,265

2030-31 1,348,507 43,776 1,392,283

2031-32 1,506,702 19,447 1,526,149

2032-33 109,064 182 109,246

Total $28,562,590 $4,090,534 $32,653,124

Note: Although the Water Pollution Control Authority debt is guaranteed by the full faith and credit of the City of Norwalk, as a Propriety Fund all of its debt is self-supporting from sewer fees.

234 City of Norwalk Other Funds - Water Pollution Control Authority

Statement of Revenues, Expenses and Changes in Net Position

Audited Audited Approved Approved Actual Actual Budget Budget 2015-16 2016-17 2017-18 2018-19 Revenues Charges for Services 16,045,876 16,711,040 16,906,853 14,980,567 Investment Income 365,724 25,086 110,000 110,000 Intergovernmental Grants - 351,824 - - Capital Contributions - - - - Total Revenues 16,411,600 17,087,950 17,016,853 15,090,567

Expenses Salaries, Benefits & Claims 805,373 600,155 564,958 531,928 Administration & Operation 8,461,709 8,189,183 8,801,066 8,834,121 Depreciation 2,955,785 2,973,973 - - Principal Expense - - 4,561,154 4,597,421 Interest Expense 862,528 814,019 713,595 667,234 Replacement Reserve - - 3,226,080 3,908,365 Total Expenses 13,085,395 12,577,330 17,866,853 18,539,069

Net (loss) Income 3,326,205 4,510,620 (850,000) (3,448,502)

Net Position, beginning $ 84,788,829 $ 88,115,034 $ 92,625,654 $ 91,775,654

Net Position, ending $ 88,115,034 $ 92,625,654 $ 91,775,654 $ 88,327,152

City of Norwalk 235 Department Summary - FLEET SERVICES

FLEET SERVICES

Description of Service/Mission Statements: Fleet Services, an internal service fund, provides vehicle and equipment maintenance services to all departments, except the Fire Department, in order for the City personnel to have safe, reliable and efficient vehicles. This division was moved to a separate fund in FY 2005-06.

Highlights For 2017- 2018: • Continued to bar code the parts inventory which makes tracking and accountability more accurate.

• Continued to train the Automotive Technicians to stay updated with the constantly changing technology with vehicle emissions as a focal point.

• Continued to improve the preventative maintenance program to accommodate all city departments with minimal interruptions when servicing or repairing their vehicles.

• Continued to work with all city departments to assess and evaluate their vehicles in order to maintain a viable replacement program.

• Continued to improve winter weather equipment calibrations to achieve accurate application rates for salt and pre- wetting chemicals.

Goals For 2018 - 2019: • Continue to work with the IT Dept. to transfer fleet Assetworks program for faster updating and servicing.

• Continue to work with the Police Department on vehicle replacement to help control maintenance costs and reduce downtime and repairs.

• Continue to train Fleet Maintenance Staff on the new diagnostic equipment to maintain our vehicles and stay current with the changes in the automotive industry.

• Continue to work on the overall shop safety and cleanliness.

• Work with the Building Management Department of new fuel storage tanks and dispensing units.

• Continue to work with the Purchasing Department on the asset disposal from an auction site.

236 City of Norwalk Department Summary - FLEET SERVICES

SIGNIFICANT CHANGES The Fleet approved FY18-19 expense budget has a net increase of $61,802 or 2.6% over the approved FY 2017-18 expense budget. Personnel Expenses accounted for $35,247 of the increase due to contractual step increases and the settlement of union contracts. Funds for contract settlement were held in contingency in FY 2017-18 and were not included in departmental budgets.

Other Increases/Decreases:

$30,765 increase in the Pension account $15,249 increase in the Employee Benefits account $19,459 decrease in the Contingency account due to allocating of the wage increases.

FUNDING SUMMARY EXPENDITURES

2015-16 2016-17 2017-18 2018-19 Variance % Change Budget By Activity Actual Actual Approved Approved Centralized Fleet Maintenance $2,159,473 $2,042,796 $2,337,440$2,399,242 $61,8022.64 %

Total $2,159,473 $2,042,796 $2,337,440$2,399,242 $61,8022.64 %

Budget By Major Group Personnel Services $699,798 $709,149 $781,833$817,080 $35,2474.51 % Contractual Services $32,158 $34,038 $55,202$55,202 $00.00 % Supplies and Materials $1,128,420 $896,099 $1,045,639$1,045,639 $00.00 % Fixed Charges $299,098 $403,510 $435,307$481,321 $46,01410.57 % Others $0 $0 $19,459$0 ($19,459 ) (100.00 %) Total $2,159,473 $2,042,796 $2,337,440$2,399,242 $61,8022.64 %

NON-TAX REVENUE

City Department Charges $1,915,280 $1,394,867 $2,175,599$2,281,534 $105,9354.87 % Board of Education $17,836 $16,652 $13,443$15,628 $2,18516.25 % Outside Agencies $257,431 $160,624 $148,398$102,080 ($46,318 ) (31.21 %) Investment Income $272($133 ) $0$0 $00.00 % Total $2,190,819 $1,572,010 $2,337,440 $2,399,242 $61,8022.64 %

AMT. SUPPORTED BY TAXES ($31,346) $470,786 $0$0 $00.00 %

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Fleet Management Fleet Services Manager 1 $93,20711 $93,207 $95,658 10$102,031 $6,373 Automotive Stores Clerk 1 $60,51811 $60,518 $60,518 10$64,550 $4,032 Preventive Maintenance Mechanic 1 $52,27111 $54,889 $57,628 10$64,550 $6,922 Class I Mechanic 6 $475,57566 $479,078 $482,757 60$500,313 $17,556 Tool Mechanic/Stores Keeper 1 $66,71711 $66,717 $66,717 10$71,164 $4,447

City of Norwalk 237 Department Summary - FLEET SERVICES

PERSONNEL SUMMARY 2015-16 2016-17 2017-18 2018-19 Variance Approved Approved Approved Approved Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Pers./Exp. Total 10 $748,288 10 $754,409 10 $763,27810$802,608 0 $39,330

Department Total 10$748,288 10 $754,409 10 $763,278 10 $802,608 0 $39,330

238 City of Norwalk Other Funds - FLEET SERVICES

Statement of Revenues, Expenses and Changes in Net Position

Audited Audited Approved Approved Actual Actual Budget Budget 2015-16 2016-17 2017-18 2018-19 Revenues City and Members' Contributions 2,190,546 1,572,146 2,337,440 2,399,242 Investment Income 272 (133) - - Total Revenues 2,190,818 1,572,013 2,337,440 2,399,242

Expenses Administration & Operations 9,241 8,612 8,500 8,500 Program Expenses 2,150,233 2,034,184 2,328,940 2,390,742 Total Expenses 2,159,474 2,042,796 2,337,440 2,399,242

Net (loss) income $ 31,344 $ (470,783) $ - $ -

Net Position, beginning $ (31,346) $ (2) $ (470,785) $ (470,785)

Net Position, ending $ (2) $ (470,785) $ (470,785) $ (470,785)

City of Norwalk 239 CITY OF NORWALK

ANNUAL BUDGET

240 City of Norwalk Appendix – GLOSSARY

GLOSSARY

Accrual Basis of Accounting - The method of accounting in which transactions are recorded at the time they are earned or incurred, as opposed to when cash is received or spent.

Appropriation - An authorization made by the appropriating authority of a government which permits officials to incur obligations against and to make expenditures of governmental resources.

Board of Estimate & Taxation - A six member board appointed by the Mayor and confirmed by the Common Council which is responsible for approving the annual operating budget, and setting the tax levy and tax rates. The Mayor serves as an ex-officio member of the Board of Estimate and Taxation.

Budget - A plan of operation embodying an estimate of proposed expenditures for a given period and the proposed means of financing them.

CAFR - (Comprehensive Annual Financial Report) - A governmental unit's official annual report prepared and published as a matter of public record; contains general purpose financial statements, introductory material, schedules to demonstrate legal compliance and statistical information.

Capital Budget - A plan of proposed capital projects and the means of financing them for the current fiscal period.

Collective Bargaining Agreement - A contract between the City of Norwalk and the various employee bargaining groups which defines working conditions, salary and benefits, and job categories.

Common Council - The elected legislative body for the City of Norwalk. The Council consists of 15 members, two from each district and five at-large. The Common Council is responsible for enacting legislation, authorizing the Mayor to borrow on behalf of the City, and approving the Capital Budget.

Contingency - Monies set-aside in the operating budget to provide for unforeseen expenditures or for anticipated expenditures of uncertain amounts.

Contractual Employee - An individual who is hired to work on a specific project and is employed for the duration of that project. Contractual employees are employed via a contractual services agreement.

Credit Rating - A rating set by an independent agency which reflects an entity's ability to repay debt resulting from the sale of bonds. Moody's Investor Service, Standard and Poors Corp., and Fitch Investor Service are the three major rating agencies in the United States.

Debt Service - The amount of money needed to be placed in the annual operating budget to pay interest and principal on outstanding debt in full and on schedule.

Effectiveness - The relationship of planned goals and objectives to actual outputs or outcomes achieved.

Efficiency - The relationship of inputs to outputs usually expressed in terms of cost per unit or unit costs.

Encumbrance - Commitment of funds to be used for goods and services not yet delivered. Funds are usually reserved or set aside, and encumbered once a contractual obligation has been entered.

Enterprise Funds - These funds account for operations of the city to provide goods or services to the general public on a continuing basis that will be financed or recovered primarily through user charges.

City of Norwalk 241 Appendix – Glossary

Expenditure - A payment, or an incurred liability to make a payment, for an asset or an expense.

Finance Director - An individual appointed by the Mayor and confirmed by the Common Council who is responsible for overseeing the daily financial activities of the City.

Fiscal Year - A twelve month period of time to which the annual budget applies and at the end of which a governmental unit determines its financial position and the results of its operations. Norwalk operates on a fiscal year of July 1 – June 30.

Full-Time Employee - An individual who works year round for more than 30 hours per week. These individuals are eligible for all City benefits.

Fund Accounting - An accounting practice which segregates assets and related liabilities and residual equities for the purpose of carrying on specific activities or attaining certain objectives in accordance with special regulations, restrictions, or limitations, and which operates as a separate fiscal entity with a self-balancing set of accounts.

Fund Balance - The difference between assets and fund liabilities of governmental and similar trust funds.

GAAP (Generally Accepted Accounting Principles) - Uniform minimum standards and guidelines for financial accounting and reporting.

General Fund - The general operating fund of the City. All unrestricted resources except those required to be accounted for in another fund and are accounted for in this fund.

General Obligation Bonds - Bonds for whose payment the full faith and credit of the issuing body are pledged. Commonly considered to be those bonds payable from taxes and other general revenues.

Goal - A general statement of purpose. A goal provides a framework within which the department can operate.

Grand List - A listing of total assessed value of the real estate, personal property and automobiles within the City boundaries.

Grant Agency - Any private, non-profit agency which receives funding from the City of Norwalk to provide services to residents of the City.

Input - Monetary and non-monetary resources such as operating and capital dollars, full-time equivalents, equipment, and direct labor hours.

Internal Service Fund - A type of proprietary fund where the financing of goods or services provided by one department or agency to other departments or agencies is accounted for on a cost-reimbursement bases. Internal service funds use a full accrual basis of accounting.

Line Item - Also called an account. A specific expenditure or revenue category within a departmental budget, e.g., postage, electric, travel, or printing and duplication.

Maritime Aquarium at Norwalk - Aquarium/IMAX theater development in South Norwalk. This is a major tourist attraction for the City and was funded by bond issues which were backed by the City.

Mayor - The popularly elected chief executive for the City of Norwalk.

242 City of Norwalk Appendix – GLOSSARY

Mill Rate - The rate used in calculating taxes based on the valuation of property, expressed in mills per dollar of property value. A mill is equivalent to one one-thousandth of a dollar of assessed value.

Modified Accrual Accounting - A basis of accounting in which revenues are recorded when collected and expenditures are recorded when encumbered.

N.E.O.N. – (Norwalk Economic Opportunity Now, Inc.,) a Community Action agency which administers many anti-poverty programs in Norwalk. NEON receives funds from the Federal and State governments, City of Norwalk, and various private sources.

Objective - A statement of anticipated level of achievements, usually quantifiable and with a specified period of time.

Operating Budget - A plan of current expenditures and the proposed means of financing them. The annual operating budget is the primary means by which most of the financing, acquisition, spending, and service delivery activities of a government are controlled. The adoption of an annual operating budget is required by City Charter.

Output - The amount of services provided such as the number of lane miles resurfaced or the tons of refuse collected.

Part-Time Employee - An individual who works year round for no more than 19 hours per week. These individuals are not eligible for City benefits.

Pay-as-You-Go Basis - A term used to describe the financial policy of a governmental unit that finances all or a portion of its capital outlays from current revenues rather than by borrowing.

Performance Measurements - A set of quantitative data that gauges the overall effectiveness and efficiency of governmental programs.

Pro Forma - Financial projection prepared by Management and Budget Division, which consists of a two-year forecast of revenues, expenditures and the resulting tax rate with the objective of maintaining current levels of service. The Pro Forma projection is initially sent to departments at the start of the budget process.

Property Tax - An assessment against real property (i.e. buildings, equipment, and vehicles) based on the property's value multiplied by the mill rate.

Recommended Budget - A plan of financial operations submitted by the Finance Director to the Board of Estimate and Taxation and the Common Council.

Revenue - Income received from all sources appropriated for the payment of expenses.

Risk Management -. All the ways and means used to avoid accidental loss or to reduce its consequences if it does occur.

Self-Insurance - The retention of a risk of loss arising out of the ownership of property or from some other case, instead of transferring that risk to an independent third party through the purchase of an insurance policy.

Tax Collection Rate - The amount of taxes collected compared to the total taxes levied in a given fiscal year.

Tax Levy - The total amount of taxes imposed by a governmental unit.

Temporary Employee - Any individual who works more than 19 hours per week for less than 120 days per

City of Norwalk 243 Appendix – Glossary year. These individuals are not eligible for any City benefits.

User Charge - A charge levied against users of a service or purchasers of a product provided or sold by a governmental unit.

244 City of Norwalk Appendix - City Fund Summary

CITY OF NORWALK FUND SUMMARY

2015-16 2016-17 2017-18 2018-19 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 18-19/17-18 ======CITY OBJECT CODES 110 WAGES & SALARY-REGULAR $ 46,931,860 $ 46,931,860 $ 49,341,942 $ 53,258,283 $ 3,916,341 111 SALARY ADJUSTMENT $ - $ - $ (412,392) $ (439,855) $ (27,463) 120 WAGES & SALARY-OVERTIME $ 7,922,632 $ 7,922,632 $ 7,495,482 $ 8,402,175 $ 906,693 121 WAGES & SALARY-PREMIUM $ 753,432 $ 753,432 $ 724,105 $ 732,807 $ 8,702 130 WAGES & SALARY-TEMPORARY $ 1,227,653 $ 1,227,653 $ 923,520 $ 1,032,222 $ 108,702 140 WAGES & SALARY-PART TIME $ 1,549,509 $ 1,549,509 $ 1,548,354 $ 1,624,065 $ 75,711 141 PART-TIME TYPING SERVICES $ 15,964 $ 15,964 $ 10,200 $ 10,200 $ - 150 LONGEVITY $ 198,050 $ 198,050 $ 202,638 $ 216,005 $ 13,367 175 RETRO WAGE ADJUSTMENTS $ 5,817 $ 5,817 $ - $ - $ - 211 POSTAGE,BOX RENT ETC. $ 153,717 $ 153,717 $ 181,140 $ 181,524 $ 384 212 FREIGHT,EXPRESS,TRUCK $ 106 $ 106 $ 250 $ 250 $ - 214 MESSENGER AND DELIVERY SRVC $ 2,013 $ 2,013 $ 5,060 $ 5,060 $ - 216 OTHER COMMUN.&TRANSPORT. $ 351 $ 351 $ 11,877 $ 19,855 $ 7,978 221 PRINTING AND DUPLICATION $ 157,306 $ 157,306 $ 165,512 $ 177,657 $ 12,145 225 TYPING SERVICES $ 27,208 $ 27,208 $ 27,526 $ 26,041 $ (1,485) 226 CENTRAL PRINTING SERVICE $ 938 $ 938 $ 1,250 $ 1,250 $ - 227 MAP PRINTING $ - $ - $ - $ - $ - 231 PUBLICATION OF NOTICES $ 31,679 $ 31,679 $ 45,991 $ 45,970 $ (21) 233 SUBSCRIPTION-NEWSPAPER $ 40,981 $ 40,981 $ 46,726 $ 46,579 $ (147) 234 SUBSCRIPTION-OTHER SVC. $ 183,138 $ 183,138 $ 186,464 $ 188,199 $ 1,735 235 MEMBERSHIPS AND DUES $ 152,871 $ 152,871 $ 158,153 $ 162,583 $ 4,430 237 ADVERTISING $ 43,554 $ 43,554 $ 36,901 $ 32,659 $ (4,242) 241 ELECTRIC $ 1,814,636 $ 1,814,636 $ 1,714,554 $ 1,556,993 $ (157,561) 242 WATER $ 261,639 $ 261,639 $ 301,187 $ 320,304 $ 19,117 244 NATURAL GAS $ 193,035 $ 193,035 $ 277,825 $ 262,018 $ (15,807) 245 TELEPHONE $ 389,701 $ 389,701 $ 434,740 $ 453,035 $ 18,295 246 HEATING FUELS $ 118,940 $ 118,940 $ 173,926 $ 120,031 $ (53,895) 247 OTHER UTILITY SERVICES $ 21,985 $ 21,985 $ 25,811 $ 29,488 $ 3,677 251 MEDICAL,DENTAL & VET. $ 96,936 $ 96,936 $ 115,966 $ 115,669 $ (297) 253 AUDIT $ 66,780 $ 66,780 $ 71,852 $ 61,852 $ (10,000) 254 ARCHITECTURAL, LANDSCAPE $ 2,593 $ 2,593 $ 154,365 $ 4,365 $ (150,000) 255 IT SERVICES $ 86,478 $ 86,478 $ 95,210 $ 95,210 $ - 258 OTHER PROFESSIONAL SVCS. $ 2,982,364 $ 2,982,364 $ 3,291,369 $ 2,832,106 $ (459,263) 259 PROFESSIONAL SERVICES $ 133,107 $ 133,107 $ 143,182 $ 68,678 $ (74,504) 25J EMPLOYEE ASSISTANCE PROGRAM $ 16,101 $ 16,101 $ 17,500 $ 17,500 $ - 261 REPAIR-MAINT. VEHICLE $ 82 $ 82 $ 3,500 $ 3,500 $ - 262 OTHER MACHINERY & EQUIP. $ 65,584 $ 65,584 $ 68,134 $ 96,834 $ 28,700 263 FURNITURE,OFFICE MACHINE $ 10,719 $ 10,719 $ 7,195 $ 6,995 $ (200) 264 TRAFFIC LIGHTS,RELATED $ 10,121 $ 10,121 $ 6,850 $ 10,000 $ 3,150 265 GROUND IMPROVEMENTS $ 24,557 $ 24,557 $ 18,025 $ 18,025 $ - 266 BUILDINGS $ 1,088,129 $ 1,088,129 $ 1,055,371 $ 1,444,021 $ 388,650 267 PLUMBING,HEAT,ELECT. SVC $ 256,613 $ 256,613 $ 251,782 $ 256,610 $ 4,828 269 OTHER REPAIR/MAIN. SVCS. $ 842,930 $ 842,930 $ 1,016,326 $ 1,077,044 $ 60,718 271 UNIFORM ALLOWANCE $ 496,546 $ 496,546 $ 500,300 $ 500,300 $ - 272 TRAINING AND EDUCATION $ 126,216 $ 126,216 $ 191,041 $ 208,480 $ 17,439 273 OTHER $ 6,574 $ 6,574 $ 7,211 $ 8,291 $ 1,080 275 LINEN SERVICE $ 4,641 $ 4,641 $ 8,500 $ 8,500 $ - 276 PURCHASE/CLEANING OF UNIFORMS $ 189,290 $ 189,290 $ 176,037 $ 160,077 $ (15,960) 281 MILEAGE REIMBURSEMENT $ 44,279 $ 44,279 $ 52,331 $ 51,256 $ (1,075) 286 BUSINESS EXPENSE $ 28,448 $ 28,448 $ 36,026 $ 41,426 $ 5,400 292 BOARDING OF PRISONERS $ 12,838 $ 12,838 $ 16,068 $ 19,450 $ 3,382 293 RECORDING DOCUMENTS $ 474 $ 474 $ 500 $ 500 $ - 294 MACHINERY,EQUIPMENT RENT $ 97,820 $ 97,820 $ 141,139 $ 142,703 $ 1,564 295 SEMINAR&CONFERENCE FEES $ 24,863 $ 24,863 $ 54,597 $ 56,514 $ 1,917 296 SECURITY SYSTEMS $ 318,162 $ 318,162 $ 450,046 $ 450,233 $ 187 297 STORAGE/TOWING $ 11,081 $ 11,081 $ 13,600 $ 14,800 $ 1,200 298 OTHER CONTRACTUAL SERVICES $ 4,172,510 $ 4,172,510 $ 4,451,892 $ 4,566,037 $ 114,145 299 DISPOSAL SERVICES $ 350,741 $ 350,741 $ 350,000 $ 375,000 $ 25,000

City of Norwalk 245 Appendix - City Fund Summary 2015-16 2016-17 2017-18 2018-19 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 18-19/17-18 311 OFFICE SUPPLIES & MAT'LS $ 163,441 $ 163,441 $ 184,528 $ 185,435 $ 907 321 AGRICULTURE SUPPLIES $ 34,651 $ 34,651 $ 31,200 $ 31,200 $ - 322 CHEMICAL,LAB,MEDICAL SUP $ 445,841 $ 445,841 $ 536,757 $ 440,168 $ (96,589) 323 FOOD $ 17,439 $ 17,439 $ 19,843 $ 19,843 $ - 324 HOUSEHOLD&JANITORIAL SUP $ 80,102 $ 80,102 $ 87,426 $ 87,426 $ - 325 RECREATION SUPPLIES $ 95,118 $ 95,118 $ 91,675 $ 61,355 $ (30,320) 326 CLOTHING AND UNIFORMS $ 21,608 $ 21,608 $ 23,877 $ 28,410 $ 4,533 327 FIREARM SUPPLIES $ 47,973 $ 47,973 $ 61,950 $ 72,950 $ 11,000 328 EDUCATIONAL SUPPLIES $ 19,210 $ 19,210 $ 22,048 $ 30,048 $ 8,000 329 OTHER OPERATING SUPPLIES $ 102,391 $ 102,391 $ 144,198 $ 120,021 $ (24,177) 32A ELECTION SUPPLIES $ 25,903 $ 25,903 $ 14,000 $ 9,000 $ (5,000) 32B DARE SUPPLIES $ - $ - $ 2,450 $ 2,450 $ - 331 AUTOMOTIVE FUEL & FLUIDS $ 43,219 $ 43,219 $ 61,300 $ 67,154 $ 5,854 332 MOTOR VEHICLE PARTS $ 117,905 $ 117,905 $ 112,709 $ 112,709 $ - 333 MACHINERY&EQUIPMENT PART $ 53,729 $ 53,729 $ 71,156 $ 73,512 $ 2,356 334 PAINTING SUPPLIES $ 17,978 $ 17,978 $ 15,655 $ 15,655 $ - 335 PLUMBING SUPPLIES $ 25,119 $ 25,119 $ 37,502 $ 37,502 $ - 336 ELECTRICAL SUPPLIES. $ 20,101 $ 20,101 $ 22,257 $ 21,857 $ (400) 339 TIRE,TUBES,BATTERIES,ETC $ 39,149 $ 39,149 $ 45,675 $ 45,675 $ - 341 CONSUMABLE TOOL/HARDWARE $ 51,598 $ 51,598 $ 50,785 $ 57,785 $ 7,000 342 SIGN PARTS AND SUPPLIES $ 37,270 $ 37,270 $ 44,000 $ 44,000 $ - 343 TRAFFIC SIGNAL SUPPLIES $ 44,597 $ 44,597 $ 50,000 $ 60,000 $ 10,000 344 COMMUNICATIONS SUPPLIES $ 42 $ 42 $ - $ - $ - 345 ROAD MARKING MATERIALS $ 8,317 $ 8,317 $ 15,000 $ 15,000 $ - 351 CEMENT/CONCRETE PRODUCTS $ 28,625 $ 28,625 $ 44,000 $ 44,000 $ - 361 METAL PRODUCTS/SUPPLIES. $ 15,494 $ 15,494 $ 15,000 $ 15,000 $ - 371 LUMBER & WOOD PRODUCTS. $ 18,533 $ 18,533 $ 17,200 $ 17,200 $ - 375 CLAY/BALLFIELD PRODUCTS $ 8,714 $ 8,714 $ 11,000 $ 11,000 $ - 381 ASPHALT & ASPHALT FILLER $ 126,507 $ 126,507 $ 140,000 $ 140,000 $ - 391 AUDIO VISUAL EQUIPMENT $ 58,299 $ 58,299 $ 58,916 $ 59,916 $ 1,000 392 BOOKS $ 236,141 $ 236,141 $ 226,996 $ 206,996 $ (20,000) 393 PHOTOGRAPHIC SUPPLIES $ 1,493 $ 1,493 $ 2,000 $ 2,000 $ - 394 OTHER MATERIALS $ 14,861 $ 14,861 $ 18,700 $ 18,700 $ - 412 GENERAL LIABILITY $ 1,870 $ 1,870 $ 2,027 $ 2,027 $ - 418 INSURANCE PREMIUM $ 28,990,123 $ 28,990,123 $ 24,500,806 $ 31,162,993 $ 6,662,187 419 OTHER $ 13,250 $ 13,250 $ 9,000 $ - $ (9,000) 421 BUILDING&OFFICE RENTALS $ 46,924 $ 46,924 $ 48,323 $ 50,369 $ 2,046 430 PENSIONS $ 11,494,759 $ 11,494,759 $ 13,311,625 $ 10,666,649 $ (2,644,976) 442 WORKERS COMP INSURANCE $ 4,569,036 $ 4,569,036 $ 6,657,913 $ 2,385,489 $ (4,272,424) 451 POOL RENTAL $ 17,250 $ 17,250 $ 32,000 $ 32,000 $ - 461 CENTRALIZED FUEL $ 607,620 $ 607,620 $ 424,021 $ 478,071 $ 54,050 462 CENTRALIZED FLEET MNTNCE. $ 1,313,279 $ 1,313,279 $ 1,751,579 $ 1,803,465 $ 51,886 465 401A PENSION MATCH $ 147,272 $ 147,272 $ 250,000 $ 275,000 $ 25,000 521 PRINCIPAL $ 19,134,110 $ 19,134,110 $ 18,026,317 $ 19,375,909 $ 1,349,592 522 INTEREST $ 8,046,952 $ 8,046,952 $ 7,922,548 $ 9,071,854 $ 1,149,306 561 BUILDING RENOVATIONS $ 83,637 $ 83,637 $ 35,000 $ 35,000 $ - 585 GEN. PARK IMPROVEMENTS $ 74,971 $ 74,971 $ 105,000 $ 115,000 $ 10,000 613 HEALTH DEPT CONDEMNATION $ 3,782 $ 3,782 $ 10,000 $ 35,000 $ 25,000 617 OTHER GRANTS, CONTRIBUTIONS $ 56,660 $ 56,660 $ 43,645 $ 43,645 $ - 620 GRANTS&DONATIONS-INSTITU $ 227,584 $ 227,584 $ 259,956 $ 291,019 $ 31,063 623 SPECIAL EVENTS $ 4,579 $ 4,579 $ 2,000 $ 2,000 $ - 631 AWARDS-SPEC.SERV.RENDER $ 2,325 $ 2,325 $ 2,000 $ 4,500 $ 2,500 634 EMPLOYEE WELNESS AWARDS $ - $ 570 $ - $ - $ - 635 EMPLOYEE TUITION REIMBURSEMENT $ 570 $ - $ - $ - $ - 650 TRANSFERS TO OTHER FUNDS $ 609,407 $ 609,407 $ 404,994 $ 404,994 $ - 661 SUNDRY $ 25,000 $ 25,000 $ 25,000 $ 30,000 $ 5,000 711 DESKS, CHAIRS, ETC. $ 5,343 $ 5,343 $ - $ - $ - 715 PICNIC TABLES $ - $ - $ 5,150 $ 5,150 $ - 724 CAMERAS $ 1,526 $ 1,526 $ - $ - $ - 729 OTHER EQUIPMENT & MACHINERY $ - $ - $ 39,000 $ 23,500 $ (15,500) 731 CARS AND VANS $ 428,493 $ 428,493 $ 407,000 $ 426,000 $ 19,000 741 IT HARDWARE $ 17,441 $ 17,441 $ 49,653 $ 18,053 $ (31,600) 742 IT SOFTWARE $ 2,969 $ 2,969 $ 5,000 $ 2,500 $ (2,500) 743 RADIOS,MOBILE,WALKIE-TAL $ 8,829 $ 8,829 $ 8,120 $ 8,120 $ - 246 City of Norwalk Appendix - City Fund Summary

OBJ DESCRIPTION 2015-16 2016-17 2017-18 2018-19 VARIANCE ACTUAL ACTUAL APPROVED APPROVED 18-19/17-18 764 OTHER PUBLIC ORDER EQUIP $ 4,296 $ 4,296 $ 5,000 $ 5,000 $ - 775 GROUNDS MAINTENANCE $ 1,833 $ 1,833 $ 12,000 $ 13,600 $ 1,600 776 OTHER $ - $ - $ - $ - $ - 777 CONSTRUCTION $ - $ - $ - $ - $ - 790 OTHER $ 1,856 $ 1,856 $ 1,000 $ 1,000 $ - 795 STORM SANDY $ - $ - $ - $ - $ - 900 CONTINGENCY $ - $ - $ 3,921,810 $ 1,169,462 $ (2,752,348) A0620 GRANTS - OUTSIDE AGENCIES $ 1,059,907 $ 1,059,907 $ 885,100 $ 962,100 $ 77,000 B0225 GRANTS - TYPING SERVICES $ 3,000 $ 3,000 $ 5,200 $ 5,200 $ - B0245 TELEPHONE $ 993 $ 993 $ - $ - $ - B0258 OTHER PROFESSIONAL . SERVICES $ 25,000 $ 25,000 $ - $ - $ - B0620 GRANTS - CITY AGENCIES $ 1,026,686 $ 1,026,686 $ 1,098,634 $ 1,192,387 $ 93,753 C0620 GRANTS - FHO PAYROLL $ 132,331 $ 132,331 $ 139,747 $ 140,784 $ 1,037 CITY ONLY TOTAL EXPENSES $ 153,979,121 $ 153,979,121 $ 159,080,628 $ 163,569,181 $ 4,488,553

EDUCATION OBJECT CODES 100 DEGREE LEVEL CHANGES $ - $ - $ 100,000 $ 100,000 $ - 101 LONG TERM SUBSTITUTES $ 1,048,727 $ 859,583 $ 410,000 $ 410,000 $ - 102 PROFESSIONAL DEVELOPMENT $ 940 $ 16,673 $ 73,337 $ 85,895 $ 12,558 111 SUPERINTENDENT $ 251,489 $ 243,667 $ 240,875 $ 269,123 $ 28,248 112 CENTRAL ADMIN SUP TEAM $ 1,008,549 $ 1,131,698 $ 1,175,080 $ 1,237,927 $ 62,847 113 PRINCIPALS $ 5,096,546 $ 5,600,221 $ 5,512,099 $ 5,589,732 $ 77,633 114 SUPERVISORS $ 445,689 $ 624,287 $ 704,955 $ 1,088,045 $ 383,090 115 ASSISTANT SUPERVISORS $ 660,501 $ 743,640 $ 693,046 $ 615,863 $ (77,183) 117 TEACHERS (NON-RATIO) $ 69,513,739 $ 70,020,060 $ 74,722,685 $ 79,041,284 $ 4,318,599 118 SUBSTITUTES $ 1,284,126 $ 1,269,812 $ 818,880 $ 803,439 $ (15,441) 119 OTHER CERTIFIED $ 7,439,188 $ 7,859,672 $ 7,961,760 $ 8,804,107 $ 842,347 121 SECRETARY $ 2,718,076 $ 2,667,333 $ 2,750,048 $ 2,550,778 $ (199,270) 122 AIDE $ 6,969,416 $ 7,644,800 $ 9,057,445 $ 8,690,798 $ (366,647) 123 CLERKS $ 1,498,625 $ 1,528,015 $ 1,588,545 $ 1,209,644 $ (378,901) 124 CUSTODIANS $ 3,901,145 $ 3,546,014 $ 3,725,628 $ 3,773,405 $ 47,777 125 MAINTENANCE $ 572,740 $ 473,991 $ 521,688 $ 529,518 $ 7,830 126 NON-AFFILIATED $ 1,825,401 $ 2,569,755 $ 2,791,429 $ 3,539,084 $ 747,655 127 OTHER NON-CERTIFIED $ 403,081 $ 238,924 $ 886,995 $ 870,446 $ (16,549) 128 SUBSTITUTES (NON-CERTIFIED) $ 457,808 $ 370,703 $ 275,000 $ 367,000 $ 92,000 130 OVERTIME SALARIES $ 449,072 $ 467,754 $ 461,805 $ 460,042 $ (1,763) 131 CERTIFIED OVERTIME $ 42,041 $ 28,175 $ 31,000 $ 31,000 $ - 133 SALARIES-WORKSHOPS $ 19,678 $ 29,656 $ 54,814 $ 102,900 $ 48,086 134 SALARIES-EXTRA $ 745,808 $ 746,884 $ 714,034 $ 74,999 $ (639,035) 135 SECURITY $ 108,328 $ 102,111 $ 98,500 $ 99,500 $ 1,000 137 CERTIFIED HOURLY $ 682,764 $ 754,422 $ 724,830 $ 982,432 $ 257,602 138 NON-CERTIFIED HOURLY $ 19,109 $ 22,271 $ 17,500 $ 30,500 $ 13,000 139 EXTRA - CURRICULAR $ 122,008 $ 157,176 $ 119,300 $ 1,267,417 $ 1,148,117 143 NURSES $ 1,301,683 $ 1,388,972 $ 1,445,108 $ 1,540,008 $ 94,900 145 PHYSICAL THERAPIST $ 42,598 $ 37,099 $ 44,936 $ 137,446 $ 92,510 150 COMMON CORE IMPLEMENTATION $ - $ 74,502 $ (1,078,620) $ (153,761) $ 924,859 212 FRINGE BENEFITS $ 24,395,465 $ 23,438,488 $ 24,060,796 $ 24,054,815 $ (5,981) 230 RETIREMENT BENEFITS $ 2,129,415 $ 1,398,606 $ 1,814,671 $ 1,750,671 $ (64,000) 235 LONGEVITY $ 288,056 $ 287,147 $ 293,525 $ 267,339 $ (26,186) 240 SOCIAL SECURITY $ 3,266,302 $ 3,424,554 $ 3,384,814 $ 3,384,814 $ - 250 UNEMPLOYMENT $ 90,076 $ 168,524 $ 125,000 $ 204,448 $ 79,448 300 PURCHASED PROF AND TECH $ 165,972 $ 151,720 $ 245,599 $ 183,420 $ (62,179) 301 ATTENDANCE AT MEETINGS $ 43,074 $ 65,083 $ 60,810 $ 104,236 $ 43,426 311 RECRUITMENT $ 1,000 $ 6,308 $ 119,500 $ 120,100 $ 600 312 IN SERVICE $ 8,766 $ 3,342 $ 850 $ - $ (850) 322 INSTRUCTIONAL PROGRAM IMP. $ 440 $ 500 $ 90,000 $ 900 $ (89,100) 323 PUPIL SERV-NON-PAYROLL $ - $ - $ - $ 85,000 $ 85,000 324 FIELD TRIPS $ - $ 50,471 $ 2,635 $ 5,400 $ 2,765 325 PARENT ACTIVITY $ - $ - $ - $ 5,000 $ 5,000 329 MEDICAID REIMBURSEMENT CREDIT $ (2,031,381) $ (606,906) $ (600,000) $ (600,000) $ - 330 OTHER PROF TECH $ 7,470,735 $ 8,194,651 $ 7,032,735 $ 6,125,697 $ (907,038) 331 SPECIAL ED LEGAL FEES $ 465,081 $ 759,968 $ 483,000 $ 600,000 $ 117,000 400 PURCHASED PROPERTY SERVI $ 4,335 $ 4,154 $ 4,000 $ 2,544,577 $ 2,540,577

City of Norwalk 247 Appendix - City Fund Summary

2015-16 2016-17 2017-18 2018-19 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 18-19/17-18 410 UTILITY SERV $ 220,402 $ 211,884 $ 210,680 $ 219,368 $ 8,688 412 BOILER REPAIRS $ 164,588 $ 156,461 $ 175,000 $ 179,360 $ 4,360 414 BURNER SERVICE $ - $ - $ 25,000 $ 25,000 $ - 415 OTHER REPAIRS $ 5,602 $ 7,184 $ 11,000 $ 10,713 $ (287) 416 PNEUMATIC CONTROLS $ 14,084 $ 16,474 $ 25,000 $ 25,000 $ - 417 CLOCKS & INTERCOMS $ 9,114 $ 5,230 $ 10,000 $ 10,000 $ - 420 CLEANING SERVICES $ 27,515 $ 18,308 $ 27,810 $ 25,860 $ (1,950) 421 DISPOSAL SERVICES $ 117,475 $ 118,880 $ 126,000 $ 129,635 $ 3,635 425 GLASS $ 9,152 $ 13,823 $ 10,565 $ 10,523 $ (42) 430 REPAIRS AND MAINT SERV $ 1,264,628 $ 1,113,264 $ 1,333,082 $ 1,560,502 $ 227,420 431 ELEVATOR SERVICE $ 39,216 $ 46,654 $ 45,000 $ 47,250 $ 2,250 432 ELECTRIC SERVICE $ 5,199 $ 1,752 $ 20,500 $ 20,500 $ - 433 ELECTRIC MOTORS $ 9,993 $ 28,440 $ 15,500 $ 16,275 $ 775 434 FOLDING PARTITIONS $ 9,338 $ 11,840 $ 10,300 $ 10,609 $ 309 439 REPAIRS - MISC $ - $ - $ - $ 2,000 $ 2,000 440 RENTALS $ 69,870 $ 49,151 $ 45,000 $ 48,595 $ 3,595 441 RENTAL OF LAND AND $ 22,744 $ 24,000 $ 29,000 $ 31,000 $ 2,000 450 CONSTRUCTION SERVICES $ 242,899 $ 173,521 $ 125,000 $ 125,000 $ - 490 SECURITY SERVICES $ 24,452 $ 19,811 $ 50,000 $ 29,700 $ (20,300) 492 LIFE SAFETY SYSTEMS $ 89,321 $ 93,599 $ 105,525 $ 110,334 $ 4,809 494 PURCHASED SERVICE SWIMMING POOL $ (186) $ 4,100 $ - $ - $ - 500 OTHER PURCHASED $ 1,610,600 $ 2,024,426 $ 2,997,707 $ 445,322 $ (2,552,385) 510 STUDENT TRANS SERV $ 7,962,597 $ 8,537,958 $ 7,748,644 $ 8,117,380 $ 368,736 511 STUDENT TRANS $ 245,732 $ 272,738 $ 357,121 $ 288,354 $ (68,767) 514 STUDENT TRANS REIMBURSEMENT $ (123,711) $ - $ - $ - $ 25,580 519 STUDENT TRANS IND ARTS $ 2,572 $ 30,820 $ 22,150 $ 25,580 $ (17,150) 521 LIABILITY INS (GEN) $ - $ - $ 5,000 $ 5,000 $ 95,000 529 INTER ACTI INSUR PREM $ 37,569 $ 127,937 $ 100,000 $ 100,000 $ 211,650 530 COMMUNICATIONS $ 237,946 $ 260,690 $ 271,200 $ 311,650 $ (262,400) 540 ADVERTISING $ 4,614 $ 8,145 $ 6,000 $ 8,800 $ 1,068,193 562 TUIT TO OTHER LEA'S $ 2,355,399 $ 1,692,788 $ 2,400,000 $ 1,074,193 $ 6,725,000 563 TUITION+STATE AGNCY $ 9,171,055 $ 8,932,925 $ 8,580,000 $ 9,125,000 $ (12,980,000) 564 OUT OF DIST. TUITION-EXCESS COST $ (4,148,938) $ (4,729,867) $ (3,150,000) $ (4,400,000) $ 3,274,000 565 REGULAR ED. TUITION OTHER LEA'S $ 111,810 $ 114,945 $ 124,000 $ 124,000 $ - 566 REGULAR ED. OUT OF DIST. TUITION $ 19,111 $ 30,120 $ 45,000 $ 45,000 $ - 580 TRAVEL $ 143,488 $ 128,838 $ 122,410 $ 232,064 $ 109,654 590 MISCELL PURCH SERV $ 1,170 $ 2,480 $ 29,325 $ 57,200 $ 27,875 600 SUPPLIES $ 70,902 $ 100,098 $ 289,430 $ 315,005 $ 25,575 610 GENERAL SUPPLIES $ 308,492 $ 339,216 $ 366,090 $ 439,813 $ 73,723 611 INSTRUCTIONAL SUPPLIES $ 739,862 $ 685,386 $ 823,735 $ 968,499 $ 144,764 612 ADMINISTRATIVE SUPPLIES $ 2,111 $ 1,567 $ 2,500 $ 2,500 $ - 613 MAINTENANCE SUPPLIES $ 195,183 $ 177,143 $ 175,000 $ 199,657 $ 24,657 614 POSTAGE $ 111,361 $ 84,393 $ 111,500 $ 120,721 $ 9,221 616 TESTING $ 15,626 $ 5,519 $ 58,000 $ 53,000 $ (5,000) 618 MISCELLSUMMER FEEDING PROGRAM $ - $ - $ - $ 1,000 $ 1,000 622 ELECTRICITY $ 2,496,768 $ 2,590,172 $ 2,558,906 $ 2,355,728 $ (203,178) 623 PROPANE GAS $ 6,701 $ 5,916 $ 9,000 $ 9,450 $ 450 624 OIL $ 501,453 $ 431,966 $ 600,000 $ 648,463 $ 48,463 625 NATURAL GAS $ 654,819 $ 647,359 $ 768,500 $ 814,901 $ 46,401 626 GASOLINE $ 290,937 $ 193,206 $ 191,234 $ 167,442 $ (23,792) 641 TEXTBOOKS $ 134,481 $ 146,051 $ 288,480 $ 726,161 $ 437,681 642 LIBRARY BOOKS AND $ 5,782 $ 8,101 $ 11,000 $ 33,123 $ 22,123 643 AUDIOVISUAL $ 56,671 $ 34,781 $ 47,423 $ 50,538 $ 3,115 644 CONSUMABLES/WORKBOOKS $ 80,605 $ 94,433 $ 205,039 $ 216,256 $ 11,217 645 TEXTBOOKS (SOFT COVER) $ 128,347 $ 105,105 $ 26,899 $ 23,850 $ (3,049) 646 BOOK BINDING $ 2,856 $ 173 $ 4,400 $ 1,300 $ (3,100) 689 RETENTION & ENGAGEMENT $ - $ 1,948 $ 3,000 $ 55,000 $ 52,000 690 OTHER SUPPLIES AND MAT. $ 165,644 $ 124,122 $ 248,199 $ 322,506 $ 74,307 692 GRADUATION EXPENSES $ 27,996 $ 26,990 $ 31,000 $ 32,500 $ 1,500 693 ACCREDITATION $ 18,090 $ 200 $ 400 $ - $ (400) 730 INSTRUCTIONAL EQUIPMENT $ 197,298 $ 199,338 $ 397,343 $ 670,479 $ 273,136 733 INSTRUCTIONAL SOFTWARE $ 308,947 $ 374,184 $ 376,077 $ 472,004 $ 95,927 734 OTHER EQUIPMENT $ - $ 9,935 $ - $ - $ -

248 City of Norwalk Appendix - City Fund Summary

2015-16 2016-17 2017-18 2018-19 VARIANCE OBJ DESCRIPTION ACTUAL ACTUAL APPROVED APPROVED 18-19/17-18

735 COMPUTER EQUIPMENT $ - $ - $ - $ - $ - 739 NON-INSTRUCTIONAL EQUIPMENT $ 23,251 $ 26,166 $ 79,714 $ 59,225 $ (20,489) 749 LEASE PAYMENTS $ 312,801 $ 375,361 $ 394,129 $ 335,000 $ (59,129) 810 DUES,FEES & MEMBERSHIPS $ 111,493 $ 137,241 $ 198,194 $ 218,341 $ 20,147 BOE TOTAL EXPENSES $ 171,871,105 $ 175,039,865 $ 184,084,348 $ 190,494,217 $ 6,409,869

GRAND TOTAL $ 325,850,226 $ 329,018,986 $ 343,164,976 $ 354,063,398 $ 10,898,422

City of Norwalk 249