UNITED WAY WINNIPEG ANNUAL HIGHLIGHTS 2020-2021 THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21

INSIDE

United Way Winnipeg acknowledges Message from the Chair, Board of Trustees and the President & CEO ...... 4 our work takes place on Treaty 1 territory, original land of the Cree, An unprecedented year ...... 6 Ojibway, Dene and Dakota Peoples, Equity, diversity, and inclusion: A call to action ...... 8 and homeland of the Metis Nation, where the original people of Turtle A record-breaking campaign ...... 12 Island have gathered for as long as A united response to crisis ...... 24 Our vision can be remembered. Treaty No. 1 was entered into on August 3, 1871, at The strength of our network ...... 33 Lower Fort Garry. is a thriving Inspiring action, leading change ...... 50 We also acknowledge the water we drink comes from Treaty Transparency and accountability ...... 54 community where 3 territory of Shoal Lake 40 First Treasurer’s report ...... 56 Nation, and our electricity comes from Treaty 5 territory. Financial statements ...... 57 We acknowledge the harms and Celebrating our sponsors ...... 62 mistakes of the past, the legacy still with us today, and dedicate ourselves to moving forward in partnership ev
ryone with Indigenous communities in a spirit of truth, reconciliation, and collaboration. can realize their potential.

SUSTAINABLE DEVELOPMENT GOALS The Sustainable Development Goals are a collection of 17 interlinked global goals designed to be a “blueprint to achieve a better and more sustainable future for all.” United Way Winnipeg’s work touches on these goals:

The stories in this year’s annual report highlight just a few of the amazing things we are accomplishing together. For more information on United Way Winnipeg, and for listings of partners and volunteers please visit unitedwaywinnipeg.ca Message from the Chair, Board of Trustees and the President & CEO //

The COVID-19 pandemic brought tremendous hardship stability when agencies were experiencing so much uncer- A stronger, to our community last year, affecting those living near or tainty and many pressures. in poverty, women, youth, and older adults particularly Further, when it would be natural to focus elsewhere, more resilient, hard. And the health, social, and economic impacts of the United Way Winnipeg volunteers gave even more to pandemic have only further amplified the challenges expe- make our community better. To name only a few: highly rienced by Indigenous and Black communities, and People engaged Board volunteers guided the twists and turns of more inclusive city of Colour. There is a loud call for racial equity and justice. the year while also taking time to reflect deeply on United As a community, our challenges are significant and, Way Winnipeg’s work with respect to equity, diversity, and Isha Khan Volunteer Chair, at times, they can feel daunting and discouraging. And greater inclusion; the largest-ever volunteer Campaign Board of Trustees yet, throughout this very difficult year, we have seen Cabinet met every two weeks to design and implement Winnipeggers at their best, showing deep compassion and an entirely virtual campaign and examined how to engage sheer determination to be there for each other. Here are a more diverse groups in the campaign; GenNext Council few examples of what fills us with hope. volunteers reinvented the GenNext Summit for important When looking back on this year, we are, first and fore- conversations on mental health and addiction, racism, and most, profoundly humbled by the care, commitment, and more; and throughout the year, the Community Investment innovative thinking of agency partners. Every day this year, Committee and Agency Liaison Volunteers ensured we agencies offered critical programming to Winnipeggers, were connected and responsive to the areas of greatest promoting the values of equity and inclusion at every turn. need and attuned to the strain on the nonprofit sector as Agencies responded to significant increases in the need for a whole. Hundreds and hundreds of volunteers gave their services while also doing more to ensure no Winnipegger time, talent, and energy when they were needed most. Connie Walker was alone. Agencies established new ways to provide Our staff, too. This year, United Way Winnipeg staff President & CEO, services and shifted programming to focus on the most reinvented almost every aspect of our work and designed United Way Winnipeg acute needs, and they did it all while facing personal risk and implemented new programs. The team is passionate, and high pressure. hardworking, and caring. And while they always go the So too, we were inspired by thousands of extra mile, this year, they ran a marathon. Winnipeggers who came forward to raise a record $21.8 Thousands of Winnipeggers have been part of this You did it, Winnipeg! You million in our 2020 community-wide campaign and an difficult and remarkable year. You will see many change- additional $400,000+ through the COVID-19 Community makers in these annual highlights, and you will see one in Response Fund. While some donors were understand- the mirror. How lucky we are that in the most challenging ably unable to give this year, others gave more, and new times, Winnipeggers came together, building community donors came on board. By giving united, we were able and hope. On that foundation, we will emerge a stronger, to make immediate additional investments in high-need more resilient, and kinder city. And together, we will build areas while continuing to provide stable core funding for a truly inclusive one. Enjoy the pages ahead. agencies to invest based on the needs they were seeing. The funding from United Way Winnipeg donors provided —Isha and Connie

4 / 5 / Unprecedented need; unprecedented help

It was called COVID-19, a novel coronavirus that sounded A range of services was provided in the short term and very strange when it began making headlines in early 2020. then long term as the pandemic stretched to the end of People were becoming ill in other parts of the world, but 2020 and into 2021. it didn’t seem possible it would reach Manitoba. In the pages that follow, you’ll see the remarkable That quickly changed. The virus swept around the globe, breadth of supports our donors and partners made creating a pandemic that impacted our lives in ways we possible during this unprecedented time. Some of these couldn’t have imagined. partnerships include: Businesses closed, and jobs were lost. Schools went ∙ A community-wide “Rally to Recover” campaign, with online as children and adults isolated in their homes. volunteer Campaign Chair Dave Angus at the helm, Families and friends were separated because of health pro- which was widely embraced by Winnipeggers and tocols and restrictions. raised a record-breaking amount of donations The need for support was immediate and widespread. United Way Winnipeg responded quickly, assuring ∙ The creation of a United Way Winnipeg COVID-19 agency partners that funding would continue even if the Community Response Fund to augment our urgent delivery of their programs and services had to change response funding for Winnipeg’s most vulnerable because of the pandemic. populations The scope of support spanned dozens of family resource ∙ A critical expansion of 211 Manitoba to include phone centres, agencies serving people experiencing homeless- and chat service ness, and organizations assisting Indigenous Peoples, new- comers, and older adults. ∙ The stewardship and allocation of timely federal An unprecedented year An unprecedented A key priority was meeting people’s basic needs through government funding, including the Emergency emergency supplies of food, hygiene items, and cleaning Community Support Fund (ECSF) and the New products. Personal protective equipment such as masks and Horizons for Seniors Program sanitizers soon became a necessity. ∙ An urgent funding response for agencies that support Flexibility was also crucial to ensure our most vulnerable individuals experiencing homelessness during the children and adults didn’t fall through the cracks. extreme cold weather this past winter Agencies shared resources and created networks to tap into each other’s ideas, experiences, and solutions. ∙ And much more! As physical distancing became the norm, curbside pickup There’s no doubt Manitobans still face challenges as and contactless deliveries were offered. Virtual programming the pandemic continues, but as United Way Winnipeg and counselling were implemented, often addressing mental and its many partners have shown, even against all odds, health concerns in this time of high anxiety and uncertainty. positive change is possible when we work united.

6 / THE DIFFERENCE YOU ARE MAKING 7 / Equity, Way Winnipeg saw the protests stemming from ∙ supporting human rights-focused agencies at the table. Are there barriers to getting to the the event as an invitation for everyone to join in like Rainbow Resource Centre, the Manitoba table in the fi rst place? Does everyone feel they diversity, the fi ght for equity and inclusion so we can—all Association for Rights and Liberties, and have a place? Are they being heard? of us—realize our full potential. population-led agencies like the Canadian With a focus on equity, diversity, and The events prompted United Way Muslim Women’s Institute inclusion, United Way Winnipeg must consider and inclusion: Winnipeg to refl ect on our part in working to these questions concerning all groups that have ∙ advancing work on our initiatives to reduce end racism and to encourage equity, diver- been underrepresented, including Indigenous barriers for marginalized people, including sity, and inclusion in our community, and and Black communities and People of Colour, establishing End Homelessness Winnipeg, A call to action what more we can do. people living with disabilities, and members of the Plan to End Homelessness, and Some of the ways United Way Winnipeg the LGBT2SQ+ community. The murder of George Floyd in Minneapolis Winnipeg Poverty Reduction Council’s is supporting equity, diversity, and inclusion Building a community where everyone can was a tragedy that sent shock waves around TRC92 Youth Employment initiative, which include: thrive means including everyone in the work the world. The protests and rise of the Black connects corporate sector employers with we’re doing. Though there’s more work to be Lives Matter movement was an awakening for ∙ providing fl exible sustained funding that community-based organizations that train done, and we don’t yet have all the answers— many people who suddenly found themselves makes room for groups and communities to Indigenous youth for jobs by continuing to ask questions and ensuring asking questions about equity, justice, and determine the most effective solutions for ∙ passing an Indigenous Relations Policy and everyone in our community has a voice, we’re inclusion. These questions reinforced what their community

Equity, Diversity, and Inclusion Diversity, Equity, a Diversity & Inclusion Policy through our taking tangible steps forward together. Indigenous Peoples have shared about their ∙ ensuring a stable network of agency Board of Trustees. own experiences over the years. partners promote equity, diversity, and When tragedy strikes, we can take some We know we’re not there yet. When we’re inclusion as core values of their organizations solace in hoping, at the very least, lessons can sitting at the table together and working to be learned, and something positive will come ∙ partnering and investing in 14 Indigenous- build a better Winnipeg, we all need to ask from it. As a social justice organization, United led organizations ourselves if we have invited everyone to join us Equity, diversity, and inclusion: A call to action diversity, Equity, United Way Winnipeg was recognized as one of the top 10 funders of Indigenous-led organizations in Canada.

“Measuring the Circle: Emerging Trends in Philanthropy for First Nations, Metis and Inuit Communities in Canada” The Circle on Philanthropy and Aboriginal Peoples in Canada, 2014

8 / 9 / Council for Indigenous Relations //

Expanding our efforts, The Council chose guiding princi- ples that are informed by the seven building more bridges sacred Anishinaabeg teachings. CIR’s terms of reference provide a model of how to centre relationships in everything we do and to act with The ongoing process of truth and more. An expanded council pro- intention. When the Council gathers, reconciliation asks all parts of society vided an opportunity to create more members identify and honour their to work together differently and make bridges across the organization. connections to each other regarding equitable space for other knowledge As a starting point, the expanded how they are all related. Members systems and practices. CIR created terms of reference to reaffi rm their purpose by sharing In 2020, as part of an ongoing underscore relationships, reciprocity, their understanding of a guiding commitment to enhance truth and and respect for Indigenous ways of principle and how it will inform their reconciliation, United Way Winnipeg knowing and being. participation. expanded the Council for Indigenous These terms identifi ed that CIR The time spent honouring rela- “The cost of doing nothing is far greater Relations (CIR) to include Indigenous membership is diverse and members tionships is not what happens before than the cost of trying and failing.” volunteers from other United Way come from different sectors, differ- “getting down to business”; it is the Winnipeg committees. ent nations, and different cultural business. Equity, Diversity, and Inclusion Diversity, Equity, During the 15 years prior, CIR expressions. Despite their unique With more communication path- — Michael Redhead Champagne made signifi cant progress toward backgrounds, what unites mem- ways now in place, the expanded inclusion efforts, however, with some bers—and is a common foundation of Council is well-positioned to bring CIR members working separately most Indigenous worldviews—is the the uniqueness of Indigenous per- Inclusion from other committees and councils, recognition of the interdependence spectives to all parts of United Way they realized it was necessary to do of all people and things. Winnipeg. in our city Host Natalie Bell of the United Way Winnipeg’s Council for PegCityLovely lifestyle blog shared Indigenous Relations as an example Equity, diversity, and inclusion: A call to action diversity, Equity, Misconceptions, misunderstandings, her experiences with racism of what is possible when organi- and mistakes. We’ve all had them, throughout her life and career. zations commit to working toward we’ve all made them, and by opening Dr. Rehman Abdulrehman, a inclusion. our hearts and our minds, we can all consulting and clinical psychologist, Lastly, Summit addressed what learn from them. opened our eyes to how crucial it was being done to support youth United Way Winnipeg’s Summit is to celebrate other cultures. He in our community. For example, the Series went virtual in 2020. Each of shared how excluding the celebra- Winnipeg Poverty Reduction Council the four free events focused on a key tions of others in our society implic- is supporting systemic change issue in our community and featured itly suggests their culture is less through their focus on the TRC92: About the CIR logo engaging speakers who inspired us, important than the dominant culture. Youth Employment initiative. Also, powerful words that enlightened us, Further, Dr. Abdulrehman said we viewers learned about the Breaking Inside the circle of the CIR logo are seven points, representing the seven sacred teachings of and uncomfortable questions that need to take responsibility for our Barriers Building Bridges program, the Anishinaabeg. The inner circle contains challenged us. implicit bias that the white man’s way offered by the Community Education the four colours of the CIR, gifted to us The fourth episode of the Summit of doing things is the right way. Development Association, a United by the late Elder Velma Orvis. The red Series, generously sponsored by Chimwemwe Undi, an articling Way Winnipeg donor-supported (East) represents Indigenous Peoples Johnston Group, addressed the student and poet, shared how we agency. This program brings together and reminds us to respect the ways of others. The green (South) symbolizes timely subject of inclusion. In a tele- need to be aware of the stories young people to help them under- medicines and is a reminder to care for vision-show-style episode, Summit we accept in our society and how stand each other’s cultures and Mother Earth. The blue (West) is for Series explored how implicit bias important it is to challenge them. encourage a positive mindset of water and sky and the Grandmother affects the way we treat people and “We have to write a new book, with understanding. teachings of the moon, and the white what we can do to build a more new assumptions,” she said. “That is A big thank you to co-chairs Sana (North) stands for spirituality and respect. We include symbols that diverse and inclusive workplace and the difference between reform and Mahboob and Scott Angus and represent First Nations, Inuit, and community. revolution. We must remake what has the exceptional group of GenNext Metis Peoples in Winnipeg. United Way Winnipeg was never served us.” volunteers, for all their hard work and honoured to hear words of inspira- Community activist Michael commitment in making the Summit tion and hope from these engaging Redhead Champagne spoke of why Series a virtual success—literally! Summit speakers, each of whom change is so important and how we PRINT MEDIA SPONSOR brought their unique perspective on need to address inclusion at every inclusion: available opportunity. He cited

10 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 11 / Message from the Campaign Chair //

You can trust that A record-breaking 100% of your donation goes to $21.8 million raised!

helping people change their lives, Years from now, when we think back There were the agency partners, to 2020, what do you think we’ll our unsung heroes working tirelessly remember? We saw our community, on the front lines at the height of the thanks to a grant from the Province our country, our world in crisis. Lives pandemic to deliver food, emergency lost. Jobs lost. Hope lost. We’ll never supplies, and essential services to our of Manitoba for our fundraising and forget it. city’s most vulnerable. administration costs. At the start of United Way And there were the thousands Winnipeg’s 2020 campaign, we won- of helpers in our community who dered—under the circumstances—if answered the call to action and rallied Dave Angus we could even run a campaign. to ensure no one was left behind. Johnston Group 2020 Volunteer Campaign Chair There were so many reasons why Outstanding as it is that United Way Winnipeg Winnipeggers could have taken a Winnipeggers raised $21.8 million break from giving—so much to deal for our community—this year of all with, so much uncertainty. We were years—I believe it represents even concerned for our families, friends, more than just the money. It’s about a and ourselves. We worried about our community that sent a message to the livelihood and future. We wondered 100+ agencies and all the wonderful when it would end. Would our lives people who work and volunteer at ever be the same again? these agencies. It’s a statement of I want to share a quote from the faith and a testament to our shared

A record-breaking campaign A record-breaking eternal optimist—Mr. Fred Rogers. commitment. Actually, it was his mother’s words of It’s been the honour of my life to wisdom that inspired her son to say serve as volunteer Campaign Chair, these words: “When I was a boy, and and I wish Greg Bieber every success I would see scary things in the news, as he leads 2021’s campaign. my mother would say to me, ‘Look We still have many challenges to for the helpers. You will always fi nd overcome, but if we can take a lesson people who are helping.’” from this past year, it’s that anything— Well, this was defi nitely a year and everything—is possible when we of many scary things, but when we work united. looked around, we saw many amazing We have a great story to tell future things, too. Amid all the uncertainty generations—a story about a commu- and upheaval, Winnipeggers demon- nity that faced unimaginable uncer- strated exceptional care and com- tainty but came together in a united passion. We didn’t just look for the way and, I truly believe, came out helpers. We engaged, we took action, stronger. When we think back to 2020, and we rallied. We were the helpers. above all else, I hope we’ll remember There were the helpers in the that when things were at their worst, hundreds of workplaces running Winnipeggers were at their best— campaigns, many with the added because that’s who we are. challenge of doing everything virtu- We’re Winnipeggers, and we are ally. We saw leadership at every level the helpers. in these workplaces, embracing new ideas and new ways to engage.

12 / UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 13 / 150 Challenge //

Because we love Winnipeg, we rallied!

If there’s one thing Winnipeggers Every penny from these gifts, plus can receive job training, so they can love, it’s a good challenge! the matched donation from Johnston secure a job and work their way out of And Johnston Group delivered! Group, went directly to supporting poverty. Johnston Group generously picked up United Way Winnipeg’s donor-sup- Thank you to all the donors and the torch this year with the new 150 ported agency partners that are hard to Johnston Group for such out- Challenge following two successful at work helping Winnipeggers. standing generosity and helping our years of Leadership Challenges from Thanks to Winnipeggers’ caring community rally to recover! Payworks and Wawanesa Insurance. and compassion, more young people New donations of $150 were can develop positive coping skills matched 100%, so every gift dou- and avoid pitfalls like addiction. More bled, raising $300 for our community! families can receive emergency sup- Donors who bumped up their gifts to port they can’t afford on their own. $150 also had their increases matched. And more unemployed Winnipeggers 6,000+ Winnipeggers Winnipeggers truly showed walked together, apart!

up for their city during a United Way Winnipeg’s fundraising Through parks, in their neighbour- campaign kicked off in a BIG way this hoods, across downtown, or wherever time when it was needed year! On Friday, September 18, more they wanted, Winnipeggers logged a most. Approximately 4,000 than 6,000 Winnipeggers stepped up total of 36,015 kilometres—more than for our great city by walking, rolling, SEVEN times the original goal! donors gave $150 gifts strolling, and running in Walk This A record-breaking campaign A record-breaking Way, a virtual, community-wide rally The time to give back or increased their gifts for recovery and inclusion. None of us could have imagined the In past pre-pandemic years, Plane challenges our community would to the $150 level, raising Pull kicked off United Way Winnipeg’s face due to the COVID-19 pandemic. annual campaign, where hundreds Throughout this diffi cult period, $448,000 together! of Winnipeggers gathered to pull a Winnipeggers knew there were plane, demonstrating the power of people in our community who were working together. Sadly, bringing struggling and in desperate need of together so many Winnipeggers in help—more than ever. United Way one location was not possible in a Winnipeg identifi ed three key areas pandemic. where support was most critical: It was a beautiful day for Walk This family supports, job readiness and Way and a great way to engage the training, and mental health and community in a fun, free event open addiction support. to everyone. With a single goal to Walk This Way was one united way reach on a single day, Winnipeggers for Winnipeggers to channel their were able to show love for their city in positive energy and work together, a safe and easy way. while apart, to help build a better and thriving community. And they’re off! The message was simple—every Generous community sponsors said single gift matters right now. they would contribute $100,000 We are so grateful to Payworks, collectively if participants managed to Rogers, SkipTheDishes, TD, and log 5,000 kilometres or more. Wawanesa Insurance for showing On their own or in physically dis- their support and sponsoring this day tanced groups, people across our city of active celebration. Thanks to their opted to walk, jog, or ride bikes while outstanding generosity and collective logging their distance manually or donation of $100,000, we can build a PRINT MEDIA SPONSOR using a free app. better Winnipeg for everyone!

14 / UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 15 / 2020 Campaign Cabinet // 2020 Campaign Cabinet //

The largest volunteer As a volunteer-led organization, United Way Winnipeg thrives Campaign Cabinet ever! on the dedication, talent, and vision of experts from all sectors of our city’s workforce—business, labour, government, and the Thank you for your outstanding contributions community, each with their own unique skill set and style. and your commitment to building a better Winnipeg. Thanks to their efforts, more than 500 workplaces came together to help raise $21.8 million for our community.

Dave Angus The Honourable His Worship Mayor Brian Greg Bieber Paul Dueck Nicole Hanson Monique Buckberger Ryan Klassen Kevin Sitka Darren Dunn Kimberley Gray Joe Healey CHAIR Brian Pallister Bowman INCOMING CHAIR GENNEXT GENNEXT INDUSTRY TECH & FINANCE TECH & FINANCE GENERAL BUSINESS GENERAL BUSINESS PROFESSIONS Johnston Group Inc. HONOURARY MEMBER HONOURARY MEMBER Richardson Wealth Castle Mortgage Group Canada Life PCL Constructors Bell MTS Assiniboine Credit Union Assiniboia Downs Wawanesa Mutual Ernst & Young LLP Province of Manitoba City of Winnipeg Insurance Company A record-breaking campaign A record-breaking

Alana Cuma JP Perron Craig White Dorota Blumczynska Marion Cooper Melissa Dvorak Jody Langhan Krista Allan Rachel Ferguson Michael Jack Charlene Paquin Thomas Joe SPECIAL INITIATIVES NEW BUSINESS NEW BUSINESS AGENCY PARTNERS AGENCY PARTNERS LABOUR PROFESSIONS HEALTH & COMMUNITY HEALTH & COMMUNITY GOVERNMENT GOVERNMENT GOVERNMENT Johnston Group Inc. DEVELOPMENT DEVELOPMENT Formerly IRCOM Canadian Mental Health Winnipeg Labour Council Fillmore Riley LLP SERVICES SERVICES City of Winnipeg Civil Service Commission Indigenous Services Payworks Inc. Endeavour Wealth Association Island Health South Winnipeg Integrated Canada Management Health & Social Services

Janet Morrill Adam Hanson Grant White MaryAnn Kempe Jim Ludlow Don MacDonald Jason Drysdale Brian O’Leary Danny Blair David Mandzuk Scott McCulloch Meaghen Johnston LABOUR LEADERSHIP LEADERSHIP MAJOR CORPS MAJOR CORPS MAJOR CORPS SCHOOLS SCHOOLS UNIVERSITIES & COLLEGES UNIVERSITIES & COLLEGES COMMUNITY LEADERS COMMUNITY LEADERS University of Manitoba Johnston Group Inc. Endeavour Wealth Birchwood True North Sports & Pitblado Law River East Transcona Seven Oaks School The University of University of Manitoba Vector Corrosion Intentional Futures Faculty Association Management Entertainment Limited School Division Division Winnipeg Technologies Counselling

James Holland Diane Gray Matt Johnston Alex Vizarro Bruce Gehlen Jamie Hall Paul Norris Leilani Kagan Nicole Stewart Jane Helbrecht Isha Khan ADVANCEMENT ADVANCEMENT ADVANCEMENT NATIONALS NATIONALS INDUSTRY MAJOR DONORS MAJOR DONORS LEADERSHIP LEADERSHIP CHAIR, Winpak Ltd. CentrePort Canada Inc. Johnston Group Inc. TD Canada Trust, RBC Royal Bank SAFE Work Manitoba Bell MTS Thompson Dorfman DEVELOPMENT DEVELOPMENT BOARD OF TRUSTEES Commercial Banking Sweatman LLP Payworks Inc. Acuity HR Solutions Canadian Museum for & Wealth Management Human Rights

16 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 17 / Cornerstones Sponsored Executives A cornerstone is the foundation on which the existence, Sponsored Executives are key to the success of every United Way Winnipeg campaign. For 14 weeks, these hard-working, dedicated individuals are lent or sponsored by success, or truth of something depends. This perfectly generous organizations to assist with essential campaign tasks. In any year, the work they describes what the following companies and organizations do is a challenge, but 2020, in particular, was a true testament to their determination and commitment to our community. mean to our community. A huge thank-you to 2020’s 15 Sponsored Executives and their sponsoring organizations.

Catherine Aaron Denysuik Rachael Goodz Maya Kravetsky Stacie MacVicar D’Andrea RBC Royal Bank, Manitoba Public Manitoba Public Manitoba Blue Cross Canada Revenue Dominion Securities & Insurance Insurance Agency—Winnipeg Tax Royal Direct Centre A record-breaking campaign A record-breaking

Danelle Nyczai- Treasure Okata Sherry Quass John Robertson Sarah Shrutwa Duncan RBC Career Launch Canada Revenue Workers Compensation Birchwood CWB National Leasing Program Agency—Winnipeg Tax Board of Manitoba Services Offi ce

Alissa Smith Abraham Tassia- Taylor-Ray Walker Lyndsey Wallis Lindsay Wareham Sponsored by Payworks Santos Bell MTS Wawanesa Mutual City of Winnipeg— Inc. Johnston Group Inc. Insurance Company Assessment & Taxation Department

18 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 19 / United Way Winnipeg and Labour // Manitoba Marathon //

with the ones who were in need, as Stronger Together—now more than ever well as personally thank union mem- Making every bers and their families for their gen- erosity,” Melissa said. “We watched During one of the most challenging instrumental in ensuring workers were and United Way Winnipeg collabora- it unfold and work. Labour will always mile count times for workers in all sectors in connected to community supports tion collected non-perishable goods be there for those who fi nd them- Manitoba, United Way Winnipeg’s during the pandemic, and they drew from over 20 unions, with almost 500 selves in need of a hand.” United Way Winnipeg proudly partnered with Manitoba partnership with Labour made great from the strength of United Way kg of food donated. To top it all off, the WLC and CLC Marathon for the fi rst time in 2020. Every dollar raised strides toward putting the shared Winnipeg’s programs to meet these Another initiative saw Labour also offered webinars on union strate- was invested in support of inclusion for Manitobans living Stronger Together motto into action. needs. support dozens of United Way gies for mental health and well-being. with intellectual, developmental, and learning disabilities. At the onset of the pandemic, The ongoing initiatives the partner- Winnipeg agency partners. During The partnership, collaboration, With this new partnership, Manitoba Marathon United Way Winnipeg’s partnership ship provided during the pandemic 126 Donations from Labour, the WLC and success of the initiatives speak continued to run a world-class event, with United Way with the Winnipeg Labour Council have been built on the ever-changing and CLC encouraged members, volumes about working Stronger Winnipeg bringing a high level of expertise to fundraising (WLC) and the Canadian Labour impacts experienced by workers. family, and friends to do acts of soli- Together in Manitoba’s Labour and grants management. Congress—Manitoba (CLC) organized These initiatives include collecting darity for Winnipeg’s community. As a Movement. For the fi rst time in the event’s history, Manitoba quickly to provide Manitoba’s unions donations “at a distance” to observe way of marking Labour Day 2020 and “The partnership between the Marathon hosted the 2020 event virtually. with responsive support, opportuni- provincial pandemic restrictions. celebrating its 126th anniversary, the Canadian Labour Congress, the Last year’s 42nd annual race was initially scheduled for ties for community collaboration, and The #HarvestingAtADistance drive WLC matched those acts of solidarity Winnipeg Labour Council, and United its usual Father’s Day time slot but was postponed due online education and advocacy for collected donations three days a with 126 donations to more than 100 Way Winnipeg is so valuable and criti- to the pandemic. The race was rescheduled for October working people. week and delivered them to Harvest United Way Winnipeg agency part- cal to our Labour Movement,” Bernie 11, with fewer participants, but this also didn’t happen Melissa Dvorak, President of the Manitoba (a CUPE Local 2348 work- ners on behalf of Winnipeg’s Labour said. “It brings us back to our core because of COVID-19. WLC, and Bernie Wood, a Prairie place) every Friday for 16 weeks. Over Movement. values and principles. Labour is about region representative for CLC, were spring and summer 2020, this Labour “We were able to connect directly providing a better life for workers and A change in course their community.” The change in plans did not stop generous and committed Manitobans from running a virtual race and raising tens of thousands of dollars in support of

A record-breaking campaign A record-breaking the cause! Thanks to funds raised by marathoners, United Way Winnipeg has invested $35,095 in local community-serving organizations that support Manitobans living with intellectual, developmental, and learning disabilities. With challenging times still ahead for our community, Manitoba Marathon is planning a hybrid event in 2021 that will continue to unite people while keeping everyone safe. This new event will feature a smaller, physically distanced, in-person race, along with a corresponding virtual event.

20 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 21 / Tomorrow Fund //

An investment in the DONOR SPOTLIGHT Current value of the Tomorrow Fund Tomorrow Fund is an $18,900,000 investment in Winnipeg

The Tomorrow Fund is more than an investment; it’s a legacy. In 1990, the Tomorrow Fund was established to celebrate United Way Winnipeg’s 25th anniversary. It allows Winnipeggers to ensure the commu- nity is in good hands for the future. Donors can see the impact of their gift today while investing in the Winnipeg of tomorrow. Investments in the Tomorrow Fund pro- vide vital seed money that drives innovation to continue helping people right here in our city. While the principal stays permanently invested, John Crabb and a portion of the annual investment income is retained to keep purchasing power, the remain- ing investment income goes directly into our A LEGACY OF LOVE community.* John Crabb’s memory will live on in the hearts of Thank you to all our donors who have invested all who loved him, and his name will live on in our in a brighter future for our city through United community, helping Winnipeggers for years to come.

A record-breaking campaign A record-breaking Way Winnipeg’s Tomorrow Fund. He was one of the visionaries who established a Named Fund with United Way Winnipeg many years before his passing in February 2019. “My dad taught us the importance of giving to others,” said John’s daughter, Sheryl Thomson. “He set up the John P. Crabb Endowment Fund, which his Giving a gift that lasts family will continue to support.” More than 100 Winnipeggers have chosen to For John, it was an investment in a brighter future include us in their will. Joining the Legacy Circle for his community. A portion of his gift has been with a bequest allows United Way Winnipeg to designated specifi cally to the Youth Agencies Alliance plan for the future, and it enables Legacy Circle Collaborative Art Show, a cause very close to his heart. members to inspire generations to come. John supported this program for many years and loved attending the art shows with his wife, Marilyn. A name for a brighter tomorrow “He learned to appreciate art from a young age More than 100 donors have chosen to create and was an avid collector,” said Sheryl. “The Art Show Named Funds for their endowments to was a way that he could help young budding artists leave a legacy of their giving. Established at and give them an opportunity to not only display their $5,000, there is no limit to how much one can works of art but provide them the confi dence and self- contribute to a named endowment fund. esteem to fl ourish.” John’s extraordinary generosity didn’t stop there; a signifi cant portion of his bequest went into his endowment fund at United Way Winnipeg. “My dad loved Winnipeg and its people. His * Due to the pandemic, the remainder of investment contributions make us feel very proud of him. His many income did not go directly into our community in 2020. gifts are there for others to benefi t from and to share and enjoy for generations to come.”

Tomorrow Fund

22 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 23 / COVID-19 took our community not only by surprise but by storm. But unlike a storm where we wait patiently until it passes, we met this menace to our community head on! We took immediate action to address the unprecedented need in our community and responded with everything we had. We rallied!

We needed to do more:

A united response to crisis A united response COVID-19 Community Response Fund

Special circumstances call for certain ∙ family resource centres, helping to “WOW! Thank you so and swift action. To tackle a crisis feed families and continue offering of this magnitude meant additional much-needed programs and much. We really appreciate funds would be needed to help services the ongoing support. We vulnerable Winnipeggers who were ∙ Indigenous- and newcomer-led hit hardest by the pandemic. There will ensure these funds agencies, serving marginalized was no time to lose, and we needed populations who have been will support the youth and to act fast. disproportionately impacted by United Way Winnipeg created young adults we serve at COVID-19 the COVID-19 Community Response the Youth Resource Centre Fund to do more to help meet ∙ agency support to continue phone people’s basic needs, provide mental referral services for older adults, with winter clothing, health and family supports, and reach keeping them connected to our blankets, and food. We isolated older adults. community, so they feel less Throughout the year, these funds isolated. are so grateful for the were disbursed to agency partners, 435 generous Winnipeggers generosity of the United including: “We didn’t answered the call for help and Way. Our partnership is ∙ homeless-serving agencies that donated $413,500 to the COVID- help people experiencing home- 19 Community Response Fund— changing lives with hope lessness and/or are precariously another testament to our shared and healing.” see it coming...” housed, providing supports for commitment to leave no one physical distancing, emergency behind! supplies, and basic needs — Kerri Irvin-Ross, CEO, Macdonald Youth Services

24 / 25 / Serving 5,000+ Manitobans in just four months!

As Manitobans struggled with more 200 calls were received in the fi rst as the spread of the coronavirus esca- personal and economic loss after couple of days following the launch. lated. Worried people also sought the second wave of the COVID-19 information about shelter. pandemic rolled in during the fall, an More than 5,000 Manitobans had Other callers felt anxious for easy connection for help thankfully called in after four months. myriad reasons and could talk to the surfaced. Service Navigator and get referred to With the press of 2-1-1 on a phone, The reasons for the calls were as appropriate supports. people could talk to someone to get diverse as the people calling. There was plenty of proof it was information and assistance through Some callers wanted to fi nd out needed—300,000 calls were made the new 211 Manitoba service around where they could get extra food to to 211 across the country between the clock. put on the table as the pandemic March and August 2020. This is a 30% forced them into a fi nancial crunch. increase over the same time span in Others had health-related questions 2019. 211 phone

A united response to crisis A united response service launches! One-stop website The 211 phone line complements the 211 Manitoba website, created through a partnership between United Way Winnipeg and Volunteer Manitoba in 2017. The website’s database of resources is available in English and French. A variety of links target specifi c needs, including information on The woman on the other end of the a resource centre with programs for It joins a national 211 network COVID-19, help for newcomers, and a phone was making one of the most housing, income security, and trauma coordinated by United Way Centraide list of top emergency resources when important calls of her life. counselling tailored to her Indigenous Canada. someone is in a crisis. A section of fre- Her courage in seeking help to culture. Phones are answered 24 hours a quently asked questions is a valuable escape domestic violence was under- She was encouraged to call again day, seven days a week. The service is fi rst step when surfi ng the website. stood and respected by the specialist if she had any questions or needed available in over 150 languages. who answered her call to the new 211 more support. While the Navigators are infor- Manitoba phone line. With one call, she received hope mation and referral specialists with What followed was a caring, and direction towards a better future. knowledge of community-based personal interaction with the Service It was an example of the value social, health, and government Navigator, who asked questions and the 211 Manitoba phone line has services, many are trained in suicide assessed the woman’s immediate offered since United Way Winnipeg prevention and how to recognize safety. Her primary needs were then launched the confi dential, free service mental health issues and respond identifi ed—housing, fi nancial support, in Manitoba on October 15, 2020, appropriately. and counselling. with support from the federal govern- They can also provide follow-up The new online 211 Manitoba live chat service A referral was made to a shelter for ment. The Province of Manitoba has support and advocacy. is available Monday to Friday from 6 a.m. to 8 p.m. (CST). women and children leaving domestic also provided funding to support 211 violence. The caller was also linked to Manitoba for the year ahead.

26 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 27 / Teaming up with our partners to help Winnipeggers 24/7 EMERGENCY COMMUNITY SUPPORT FUND “We will build on the efforts in our community

There could be strength in numbers— supports. The helpline was created ∙ connecting with 233-ALLO and and continue to work together with our specifi cally when it comes to 211. by Supporting Employment and the Société de la francophonie 211 Manitoba is exploring oppor- Economic Development (SEED) manitobaine to understand how community partners to ensure resources are tunities for partnerships with local Winnipeg, Community Financial 211 Manitoba can best direct invested where they will have the greatest organizations to provide support Counselling Services (CFCS), francophone callers from Manitoba through the 24/7 phone service and Community Unemployed Help to the appropriate supports and impact, so no one is left behind.” the extensive database of community Centre (CUHC), and Immigrant & resources resources. Refugee Community Organization of ∙ collaborating with the Winnipeg Connie Walker A fi nancial helpline has already Manitoba (IRCOM). President and CEO Police Service and the Winnipeg been added to the 211 Manitoba United Way Winnipeg Other 211 Manitoba collaborations Fire and Paramedic Service database, so Manitobans seeking include: to reduce the burden of non- fi nancial supports can be immediately emergency calls to 911. directed to this free resource. ∙ working with End Homelessness The free Community Financial Winnipeg to support its work Helpline assists callers with outlined in their plan: Kíkininaw getting personal identifi cation Óma—A Strategy to Support documents, fi ling taxes, debt Unsheltered Winnipeggers management, and other income $4.15 million in emergency funding

A united response to crisis A united response thanks to the Government of Canada

One theme has resonated during ners to ensure resources are invested The scope of assistance in the COVID-19 pandemic—we’ll get where they will have the greatest Manitoba was wide-ranging, with 55% through this together. impact, so no one is left behind,” said of grants allocated to non-United 211 chat service That was highlighted on the United Way Winnipeg President and Way-funded agencies. national and local levels last year CEO Connie Walker. Funds were invested in Winnipeg launches! when the federal government estab- The ECSF was announced in April and rural and northern Manitoba. lished the $350 million Emergency with the Government of Canada United Ways in Morden and Winkler A third 211 service was launched on February 11. Community Support Fund (ECSF) to dividing $350 million among three were also partners. The same specialists who answer the 211 help Canadians from coast to coast. intermediary organizations: United Funds supported 185 projects, Manitoba phone lines offer help through chat At its core, the funding provided Way Centraide Canada (UWCC), helping thousands of Manitobans sessions in French and English. Transcripts of the emergency supports and basic needs Community Foundations of Canada, particularly affected by the pandemic, chats can be downloaded to keep for reference. to those most isolated and vulnerable, and the Canadian Red Cross. including: Having a third option for assistance means using an equity lens that considered United Way Winnipeg, The ∙ people living in poverty or on a low Manitobans can easily use the service that fi ts a wide range of communities and Winnipeg Foundation, Endow income their situation and comfort level—online if they populations. Manitoba, and Canadian Red Cross ∙ children and youth have the technology or over the phone if they This meant the money was to set up the Emergency Community ∙ people living with mental illness prefer speaking to a person. reach populations disproportionately Support Fund Table to allocate grants ∙ Indigenous Peoples Live online chat is available Monday to impacted and/or vulnerable due to and encourage applications from a ∙ newcomers Friday from 6 a.m. to 8 p.m. CST. The 211 factors such as income, access to wide range of qualifi ed registered ∙ people living with a disability phone line operates 24/7. resources, housing, racism, mobility, charities and nonprofi t organizations. ∙ older adults It’s a connection to the right service at the ability, or health status. The primary objective of the fund ∙ people experiencing homelessness right time. United Way Winnipeg provided was to assist agencies in their efforts ∙ people experiencing domestic or leadership in allocating $4.15 million to keep their community safe, provide gender-based violence. in funding across the province. basic needs like food and hygiene “We will build on the efforts in items, and support vulnerable popu- our community and continue to work lations that were disproportionately together with our community part- impacted by COVID-19.

28 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 29 / United Way in action Bringing hope and help to coast to coast! …and across our province! Winnipeg’s older adults United Ways across Canada welcomed It’s not an exaggeration to say every Manitoban the Federal Government’s Emergency has been touched by the COVID-19 pandemic, but Federal funding United Way Winnipeg The New Horizons for Seniors some have been hit harder than others. received through the New Horizons funding supported a new 311 Community Support Fund. It’s also the reality across Canada and one reason for Seniors Program made a big community phone line partnership Here are some key numbers why the federal government created the $350-mil- difference in the lives of older adults focused on food security, and spe- lion Emergency Community Support Fund last year. throughout Manitoba who were cialized mental health supports to about the fund, which aimed to help The fund aimed to help with the urgent needs of impacted by the COVID-19 pandemic. assist isolated and vulnerable older vulnerable populations during the our most vulnerable populations as they adapted to Two advisory groups were formed adults during the fi rst months of health protocols and restrictions. comprising stakeholders with deep the pandemic. Isolated older adults COVID-19 pandemic. Here are a dozen examples of how agencies knowledge of the communities and could call the City of Winnipeg’s 311 and organizations used their short-term grant to needs of older adults to help United number. help people in their communities. Way Winnipeg understand the current Harvest Manitoba and several challenges for older adults during the family resource centres partnered to ∙ Beausejour Handivan: COVID-19 safety Canada pandemic. provide food hampers, which were enhancements In Winnipeg, a total of $170,000 delivered by CAA. A&O Support ∙ Canadian Mental Health Association (CMHA) was invested in nine organizations for Services for Older Adults also offered Swan Valley branch: HOPE Learning Centre and 12 projects, many of which would help specialized mental health supports, virtual classroom support older adults. This funding such as counselling and a “daily stream also earmarked funding for hello” program that offered inter- The participant added she pays ∙ Canadian Muslim Women’s Institute (CMWI) family resource centres to help cover ested older adults a phone call every more than $1,000 for medications (Winnipeg): food security and mental health the cost of food hampers for seniors. day to check in. each month, which results in less support for newcomer families

A united response to crisis A united response Local United Ways across Canada received 8,523 In northern and remote communi- The phone line made a big differ- money available to buy food. She grant applications, requesting almost $289 million. ∙ Donwood Manor Foundation (Winnipeg): Wi-Fi ties in Manitoba, a total of $110,000 ence in the lives of more than 900 shared the food hampers she received and virtual connectivity was invested in eight organizations. individuals. were keeping her alive. A total of $136 million was allocated to 5,260 Additionally, United Way Winnipeg One participant shared she was “Thank you, thank you, thank you!” projects by early January 2021. ∙ Indigenous Family Centre (Winnipeg): food stewarded $55,000 in funding on unable to access a hamper prior another participant said. “If it wasn’t security for Elders, tables and chairs for outdoor 51% of the projects (2,674) were delivered by behalf of both United Way Morden to the pandemic because she was for you guys, I don’t know what I programming and sharing circles community partners outside the UWCC network of and District and United Way Winkler unable to pick them up, so having would have done. There was so much community service agencies. ∙ L’Entre-temps des Franco-Manitobaines and District for investments in each of hampers delivered was extremely food, and the quality was amazing.” (Winnipeg): activities for women and children those communities. valuable to her. The national average of grant amount for projects affected by domestic violence was $25,963. ∙ Ma-Mow-We-Tak Friendship Centre (Thompson): hot meal program ∙ Manitoba Possible (Winnipeg): a tech-connect program for persons with disabilities Keeping Manitobans safe at home Manitoba ∙ Pembina Valley Child Care Centres (Morden): shade structure and sanitizing tools The Safe at Home Manitoba grant program was launched Due to the high demand and success of the initial by the Province of Manitoba on December 7, 2020. An launch of Safe at Home Manitoba, the province invested ∙ Recreation Opportunities for Children Eastman initial $3 million in grant funding was available to Manitoba an additional $2 million, providing a total of $5 million in (Steinbach): wellness activity kits and bicycles organizations and professional artists to produce free pro- grants. Safe at Home Manitoba distributed grants to more ∙ Salem Home (Winkler): roof for outdoor patio gramming for Manitobans to enjoy safely during a period than 300 Manitoba organizations, municipalities, local busi- of critical restrictions. United Way Winnipeg was one of nesses, and individual artists. The free, inclusive program- ∙ Taking Charge! (Winnipeg): family therapy for fi ve partners adjudicating grant requests and providing ming included: the performing arts; at-home fi tness and participants living with depression and anxiety 185 projects were funded in our province. recommendations to the Province. In collaboration with the meditation; cooking classes; art programs for children; and Manitoba Arts Council, Manitoba Chambers of Commerce, resources for older adults, Indigenous youth, newcomers, The average grant for Manitoba projects was Sport Manitoba, and The Winnipeg Foundation, United and vulnerable Manitobans. approximately $17,600. Way Winnipeg also actively sought out organizations to 55% of grant money was allocated to non-United apply to the Safe at Home Manitoba grant program. Way-funded agencies across the province.

30 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 31 / innovative resources we can build on as adults cope with the anxiety of being Local businesses donate Desperate we move down the road to recovery. separated from friends and family. From the onset of the pandemic, Activity kits were given to fami- agencies swiftly pivoted to address lies and adults, while children who much-needed goods! times, the effect on people’s mental health, couldn’t play with friends could take fi nancial stability, and sudden lack of part in virtual summer camps. In the early days of the pandemic, thousands of ∙ Patent 5 Distillery made hand sanitizer for 19 agency heroic family supports. Online or phone counselling also Winnipeggers were in dire need of help. Agency partners partners. Flexibility was key, and United ensured there was still someone to were working swiftly and tirelessly to help Winnipeggers Way Winnipeg supported agencies as talk to, especially in situations where ∙ To help reduce the spread of COVID-19, Bianca throughout the city, though they were challenged in measures they adapted their programming and domestic violence might erupt or Amor’s Liquidation Supercentre donated more than meeting the ever-growing demands for the numer- responded to community needs. addictive behaviours increase. 50,000 pieces of personal protective equipment (PPE), ous supports and supplies that the pandemic created. When the COVID-19 pandemic hit our A top priority was providing Uncertainty about jobs and the including hand sanitizer, face masks, face shields, and Thankfully, many local businesses answered this call and community, it upended the world we emergency supplies and essentials. ability to pay bills added to the strain disposable aprons. United Way Winnipeg distributed generously offered donations. had known. Food hampers and hygiene kits were people were facing. A fi nancial help- this PPE amongst our network of agency partners. And United Way Winnipeg connected businesses wanting It changed the way we went about quickly assembled. For those expe- line was set up, and tax returns could looking to spread joy to Winnipeg children and families to donate with many agency partners throughout the city. our daily lives. It took a toll on our riencing homelessness, the changes be dropped off for fi ling. over the holiday season, Bianca Amor’s donated 20,000 Here are a few outstanding collaborations: mental health, our relationships, and were challenging. When people You’ll read how our agencies new toys in the days leading up to Christmas. Thanks our fi nancial security. couldn’t be in group settings for rallied together, providing support to this generous donation, United Way Winnipeg ∙ Access Storage donated two 19-foot storage What didn’t change, though, was meals, they received take-out food. so one day Winnipeggers can take distributed thousands of new games, dolls, and toys to containers to Main Street Project, so the agency could our compassion for each other. Our Emergency shelter and COVID-19 back their hopes and dreams. our network of agency partners, who shared them with house items from the Mitchell Fabrics building to make sense of community. Our prairie isolation units were also provided. children and families in our community. more emergency shelter space available. determination. The strain on mental health ∙ Canada Life employees in Winnipeg raised $17,000 to That caring continues to be the crossed all demographics, especially ∙ Inn at the Forks supplied toilet paper, donating 1,000 purchase new school supplies. United Way Winnipeg’s driving force behind the staff and vol- when children and parents had to rolls each to the Immigrant and Refugee Community Community Engagement team used these funds to unteers at our agency partners—even isolate at home. Organization of Manitoba, Main Street Project, North purchase backpacks and supplies. United Way Winnipeg as health protocols and restrictions As schools closed, it was crucial End Women’s Centre, and Resource Assistance for

A united response to crisis A united response facilitated a physically distanced Pop Up Day of Caring alter the way they deliver support. to support families living on a low Youth. where fi ve Canada Life volunteers fi lled 350 backpacks Closures of public buildings meant income that didn’t have access to ∙ Working with TELUS’ Connecting for Good program, with supplies and distributed them to agency partners, face-to-face programming and drop- technology. One program loaned out United Way Winnipeg received 50 new smartphones including BGC Winnipeg (formerly Boys and Girls Clubs ins had to be halted. Physical dis- laptops. with plans, 20 SIM cards to be used with existing of Winnipeg), Elmwood Community Resource Centre, tancing also put a pause on personal Loneliness from isolation was devices, and 129 tablets with plans. The donation Immigrant and Refugee Community Organization of interactions, including a quick pat on also more pronounced during helped people living on a low income stay connected Manitoba, Marymound, and Villa Rosa. the back or reassuring hug. lockdowns, so volunteers set through fi ve United Way Winnipeg donor-supported Although the challenges some- up social phone calls and ∙ Through a partnership with Bell and United Way agency partners: Big Brothers Big Sisters of Winnipeg, times seemed daunting, a community wellness checks for older Centraide Canada, United Way Winnipeg received Macdonald Youth Services, Manitoba School effort buoyed by generous donations adults alone in their and distributed 1,000 smartphones and SIM cards with Improvement Program: The Peaceful Village, Spence and extra funding helped agencies homes. limited-time free calling, text, and data plans to 26 Neighbourhood Association, and Teen Stop Jeunesse. adapt to the pandemic’s unexpected, Toolkits with United Way Winnipeg agency partners. wide-ranging impact. mindfulness exercises It also compelled them to create and workbooks were United Way Winnipeg is humbled by the ongoing generosity from our new ways to deliver services, including provided to help older community’s business sector during this uncertain time. Thank you for working together with donor-supported agency partners to help Winnipeggers when they needed support more than ever.

partners struggled fi nancially while both tion to guide Winnipeg’s social sector’s COVID-19 the demand for services and the cost of response to the pandemic. The Portal services increased. included resources for essential COVID- Resource Portal United Way Winnipeg established a 19 updates and information, business COVID-19 Resource Portal for the non- continuity planning, government fi nancial This past year, COVID-19 stretched profi t sector. The online information hub assistance for organizations, employer and the nonprofi t sector extra thin. Agency provided timely and accurate informa- human resources support, and more.

32 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 33 / The strength of our network // The strength of our network // The A village gone virtual Peaceful Making mental When you picture an after-school youths. Pre-pandemic, it operated Peaceful health matter program, you might imagine at fi ve schools and its community Village has Village students milling about—chatting site and saw 100 to 150 students seen signs with peers, learning, and enjoying daily at each. of a return to Financial uncertainty, challenges with homeschooling, activities together. In-person contact So, The Peaceful Village started normalcy. long hours, loneliness, depression. and connection are an integral part preparing to go virtual, swiftly pivot- It’s physically These are just a few ways the current pandemic has of this picture. ing to fi nd new solutions for the many operational again at created and exacerbated stress levels and psychological But what do you do when these kids relying on them. three schools, and the community distress for thousands of Winnipeggers. essential components are taken away, Although technology proved to be site offers both remote and reduced Not surprisingly, more people than ever before are almost overnight? a challenge, the program continued capacity in-person support. seeking referrals and supports for mental health care. That’s where agency partner to provide students with academic There likely won’t be any scenes That’s why the Canadian Mental Health Association, Manitoba School Improvement support. Priority was given to the of snacks shared or hugs and hand- Manitoba and Winnipeg (CMHA) has remained as Program: The Peaceful Village found graduating class, and The Peaceful shakes without a second thought committed as ever to supporting the mental health and itself as COVID-19 spread throughout Village students had an 89% gradua- anytime soon, but it’s a move in the well-being of Manitobans. the world. tion rate that year. right direction. In response to the COVID-19 pandemic, CMHA The Peaceful Village is an after- To address concern around stu- They say it takes a village to raise pivoted their programs and began delivering services school program that supports youth dents’ mental health, The Peaceful a child, and Manitobans are lucky to and conducting meetings by phone or online, limiting (particularly newcomer youth) and Village, in partnership with the have this very special village support- in-person contact. They followed public health orders their families. It provides students with Addictions Foundation of Manitoba, ing their youth. and implemented safety measures for everyone involved, academic support, learning materials, offered support through weekly monitoring their response in partnership with public snacks, and other activities. wellness workshops. The agency also health offi cials and Manitoba Health. On March 16, 2020, the province provided hampers to program partic- CMHA offi ces throughout the province bolstered shut schools down. ipants and their families who needed their offerings with a Wellness Support Response Line

A united response to crisis A united response The program was in high demand food support during the school year. that offers peer support, brief intervention, supportive at the time, serving more than 700 Since October 13, 2020, The counselling, and service navigation. They also boosted their social media presence, increasing communication and education on mental wellness. BREAKING IT DOWN BY THE NUMBERS: CMHA served 7,375 people over the past year—a testament to the importance of their services. One of April – December, 2020 these people was Frank. Frank came to CMHA experiencing homelessness, More than 6,945 youth contacts through virtual and a family breakdown related to his mental health, and in-person services personal diffi culties. He wanted to secure and maintain An additional 550 youths accessed weekly food supports housing while building daily living skills. A large part of through the family hamper delivery, with 2,500 adult his motivation was getting custody of his daughter. contacts reached as well Frank began working with the Community Housing with Supports program. He secured a downtown area 1,040 hours of virtual academic tutoring apartment, where he built his tenancy while making the 188 hours devoted to mental health supports, accessed necessary changes to regain custody of his daughter. by approximately 1,775 youths With the help of the CMHA team, which provided daily visits, assistance with food security, budgeting, skills Re-opened at three schools and the community site Merhawi said when school building, and providing encouragement, Frank now lives was over, he with his daughter full time as a single parent. He is more would just hopeful about his life, and he feels part of a community run to The Peaceful that is helping him thrive and Village. fi nd many opportunities for contribution. CMHA

34 / 35 / The strength of our network // The strength of our network //

Community Financial Helpline We all work together to help one another A united response to crisis A united response Helpline to hope and Program Manager at SEED Winnipeg. “This helpline can help answer ques- In a year of unexpected disruptions, Ma Mawi Wi Chi Itata Their Child Development Centre stayed open, and tions community members have during Centre proved to be a steady beacon for those navigating phone support and virtual meetings were offered for their fi nancial empowerment a very stressful time,” Millie said. in rocky waters. Spirit of Peace Program, assisting mandated court or CFS Assistance from helpline staff can Diane Redsky, Executive Director, said, “Our community participants. Their safety considerations extended toward Help is just a phone call away for assistance regarding the Canada be especially valuable during tax relies on community-based organizations like the Ma Mawi women in domestic violence situations left unprotected by Manitobans living on low incomes Emergency Response Benefi t (CERB) season, according to CFCS Executive Wi Chi Itata Centre for their day-to-day survival.” the stay-at-home health orders. with questions about their fi nances. and other income support programs, Director John Silver. The Centre made sure to communicate the public Another immediate and successful initiative was part- Four United Way Winnipeg agency instructions regarding tax fi ling, and “With the necessity to fi le taxes health recommendations clearly and began responding to nering with Bear Clan Patrol to provide emergency kits and partners have developed a coor- referrals to community supports and to maintain certain benefi ts that can the urgent needs within their community. hamper deliveries. Each kit included meals, baby supplies, dinated, multi-agency telephone counselling. A toll-free phone number, provide an essential part of a family’s Inequities existing prior to COVID-19 became more basic needs and hygiene items, as well as tips from the information service as an innovative 1-855-955-4234, is also available. income, we want to make sure that evident. For older adults and people with disabilities, it Canadian Mental Health Association to manage and cope solution to assist Manitobans living The helpline was created in part to people know what they need to do became harder to do everyday tasks like getting groceries with stress. on a low income with fi ling income respond to the anxiety some people and where they need to go for assis- and socializing, and youth experienced challenges with the The Essential Needs Fund* supported tax returns and claiming vital support were feeling when CERB ended. tance,” John said. shift to online learning. After applying for CERB without Ma Mawi Wi Chi Itata Centre’s pur- benefi ts. Each partner has a unique focus. In the fi rst few weeks after its realizing their ineligibility, community members faced chase of a van so deliveries could be In partnership with Supporting SEED Winnipeg helps people obtain launch last September, the helpline being cut off from social assistance. From the inability to made six days a week to participants Ma Mawi Employment and Economic identifi cation and assists with benefi t was already receiving 15 to 20 calls a pay for food and household bills to the loss of employ- and their families, people experi- Development (SEED) Winnipeg, applications. The staff at CFCS have day. ment, closures, and evictions, stress levels rose, especially encing homelessness, older adults, Wi Chi Itata Community Financial Counselling expertise in tax fi ling, CUHC advo- “With the current pandemic, since the impacts of colonization, racism, and discrimina- and single-parent families who Services (CFCS), Community cates on behalf of people who are on information about income supports tion affect the community’s access to mental health care. didn’t have enough to eat. Thanks Centre Unemployed Help Centre (CUHC), employment and income assistance and community services is changing Ma Mawi Wi Chi Itata Centre prioritized safety by to the innovative recruitment of gen- and Immigrant & Refugee (EIA) or employment insurance, and rapidly, and community members may practicing physical distancing, closing public access erous community members, drivers Community Organization of IRCOM provides newcomer supports. not be able to access supports from sites, and moving to virtual programming where pos- helped distribute more than 130,000 Manitoba (IRCOM), the helpline Many people are in crisis mode the organizations they usually rely sible. Family Group Conferencing Mentors continued emergency food kits and hampers, so launched in September 2020. due to their fi nancial situation, which on,” said Sandra Guevara-Holguin, their involvement with daily phone calls, home visits, and Winnipeggers didn’t have to leave their homes. When people call or text 431- can make long-term planning diffi - an EIA advocate at CUHC. “We are essential items delivery. 813-HELP (431-813-4357), staff are cult. The helpline is for people in that offering this helpline to help people available to provide information and situation, according to Millie Acuna, a get the answers they need.” *Learn more about the Essential Needs Fund on page 49

36 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 37 / The strength of our network // The strength of our network // NorWest Co-op Community Not participating in in-person activi- Older ties contributed to the pre-pandemic Health isolation some older adults were adults already experiencing. Nourishing “So much of what we do is about bringing people together, stay so we had to readjust the community Good ourselves to fi gure out involved Neighbours how to best support “Because of NorWest’s support, I am able to people,” said Susan. Active Living United Way Dedicated to operating a welcoming manage my anxiety, take control of my health, Winnipeg donors’ and accessible environment for adults Centre support made it 55+ to connect with each other and and support myself and my teenage son.” possible for Good the community, Good Neighbours Neighbours to provide Active Living Centre has been a —A NorWest program participant activity kits for more than hub of growth and gathering that 600 older adults, including puzzle enhances their quality of life. NorWest Co-op Community Health ous United Way Winnipeg donors, books, wool for knitting, jigsaw puz- With help from generous United plays a vital role in the health and NorWest distributed 7,458 hampers zles, paint by number kits, and model Way Winnipeg donors, this nonprofi t wellness of the community as the sole and meals from March to June, 2020. car kits, so they could have fun and agency partner enriches the lives of healthcare cooperative in Manitoba. The agency used social media and stay engaged and stimulated. Homeless older adults in Winnipeg by offering a The agency offers many well- Zoom to aid in the shift to virtual pro- Good Neighbours created a Social variety of programs and opportunities ness-related programs that empower gramming. In two months, their daily Phone Volunteer Group where a vol- for education and social interaction. but not alone Winnipeggers to control their health, Facebook Live videos, featuring stress unteer would contact a member who “Your dollars really help older Main including HANS KAI*, which focuses management and physical activities, had indicated they would appreciate Winnipeg is one of the few major ments were made adults stay active, connected, and Street on nutrition, physical activity, physi- garnered 14,223 views. For commu- a call. A volunteer would call to see cities in North America to see a immediately, includ-

A united response to crisis A united response out of the health care system,” said cal health and social health. During nity members struggling with mental how they were doing and let them limited spread of COVID-19 within its ing a new transport Project Executive Director Susan Sader. the pandemic, those programs were health concerns, addiction, and isola- know how much they were missed at homeless population. This success is policy, PPE use for When COVID-19 hit, Good expanded to include an additional tion, NorWest offered harm reduction the Centre. A new Facebook page largely due to Main Street Project every interaction, ded- Neighbours suspended all programs, focus on infectious disease (COVID- kits and remote counselling, providing was also developed as a conversation and other community-serving orga- icated space for phys- outings, and workshops for their 19 in particular) and utilized HANS phone check-ins to people in vulner- group where members could share nizations working as hard as possible ically distanced meetings, membership of 1,000+ older adults. KAI leaders to disseminate pertinent able situations. NorWest innovated how things were going with others to keep Winnipeggers experiencing and virtual casework appointments. health information. Some of the responses to families facing domestic wanting to stay in touch online. homelessness safe. Manitoba’s cases then spiked HANS KAI groups formed co-ops and violence through A Woman’s Place, to As for their congregate meal As with many United Way dramatically in the fall, resulting in provided healthy meals to the com- at-risk youth through the Youth Hub, program, Good Neighbours shifted Winnipeg donor-supported agency additional public health measures munity throughout the pandemic. and to those struggling with mental their in-person offerings to a deliv- partners, COVID-19 has impacted province-wide. As a result, Main When COVID-19 required NorWest health and addiction through family ery service delivering hot meals fi ve every aspect of Main Street Project’s Street Project once again had to to change how it delivered programs resource centres, so community mem- times a week. Good Neighbours also important work in our city. adjust its support programs with and services, NorWest responded bers could still access services and be aided with grocery shopping for their With amplifi ed risks surrounding changes, including PPE audits, hiring swiftly to the growing need in the supported during COVID-19 restric- members and assisted them with their COVID-19 for people experienc- extra staff to support the expanding community, with food security at the tions, including several helplines. daily needs—a highlight for staff and ing homelessness, and a dramatic isolation program, and facilitating heart of it. One of NorWest’s successes was to recipients alike. increase in shelter numbers, Main vaccinations for qualifi ed community The agency distributed emergency welcome a newcomer family of four to “We’re keeping people indepen- Street Project quickly recognized the members. food and hygiene kits to people expe- Winnipeg. The family had to self-iso- dent for as long as possible in the need for supported self-isolation for At every turn, Main Street Project riencing barriers to food access, and late for three weeks and needed community, making sure that they Winnipeg’s most vulnerable, to help didn’t miss a beat in providing critical delivered lunches to Bluebird Seniors support, so NorWest supplied them have the resources that they need,” slow the spread of the virus. support to our community. Housing. When schools closed, with food for the isolation period said Susan. “And it’s your dollars that An isolation centre was established Now that warmer weather has NorWest introduced a program so and helped them access resources in contribute towards that good work.” in April of 2020, and Main Street arrived, Main Street Project is children wouldn’t go without break- their neighbourhood, such as getting Project has now supported more than prepared to adjust once again. The fast. The agency provided take-out phones, internet, job search access, 1,140 people in self-isolation. agency hopes it may soon be able lunches and coffee service, remote schools, and health care. Many of Main Street Project’s case- to relax some of its current program food programming, and emergency What’s Next volunteer Brenda Gair helps work programs were forced to shut limitations, hopefully allowing staff to put together kits for isolated older adults grocery kits, including meal ideas, * HANS KAI is a community-led health connected to Good Neighbours, with funds down or restrict access because of the once again connect with people in the recipes, and basic cooking informa- program developed and delivered by received from United Way Worldwide’s Day virus. To continue connecting safely best way—in person. tion. Thanks to support from gener- NorWest Co-op Community Health. of Action. with Winnipeggers in need, adjust-

38 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 39 / The strength of our network // The strength of our network //

Innovative programs for the blind and partially sighted “Art City has ALWAYS been a place where I CNIB provides community-based increase from the previous year. feel safe and welcomed services that empower people who This innovative transition to virtual are blind or partially sighted to live allowed participants to not only cope for who I am. Thank independently. When COVID- with isolation but to connect safely 19 hit, CNIB knew they with those they would normally meet you for inspiring me needed to change the with in person. Geographical barriers to keep going through way they were offering were removed, giving participants the CNIB programming. Thanks to chance to meet others across Canada everything, such as the United Way Winnipeg’s they might not have had the opportu- generous donors, CNIB nity to connect with before. stress of the pandemic.” was well-positioned to adjust quickly. The CNIB Adjusting to Vision —Tyler, age 16 The agency delivers innovative Loss Group programs and powerful advocacy to In the fall of 2019, “Sally” lost her help those impacted by blindness live sight and struggled to adapt to the their dreams and tear down barriers profound impact this had on her to inclusion. life. She joined the CNIB’s Adjusting With 28 programs offered locally, it to Vision Loss Group, to which she only made sense for CNIB to tran- attributes a newfound happiness A united response to crisis A united response sition to virtual. Book clubs, yoga and quality of life. One of the most classes, life coach sessions, and other moving outings for her was expe- Art City programs and activities were moved riencing the Winnipeg Symphony online. Youth “hangouts” became Orchestra. It was so moving that she especially popular, forming “forever purchased season tickets to enjoy it friendships” from coast to coast. time and time again. Using art as an antidote Transportation is a Like many others, Sally is expe- common barrier for riencing new challenges due to the to troubled times individuals with sight pandemic. But through FaceTime and loss to participating in CNIB’s virtual program support, she’s When times are tough, having a They partnered with organizations partners, including hundreds for CNIB’s programs. With been able to adapt more easily to safe place to go, make friends, and such as the Assembly of Manitoba Shamattawa First Nation who were the accessibility of these changes. express oneself creatively can make a Chiefs to distribute art supplies more staying in Winnipeg temporarily. virtual programming, world of difference. broadly and produced how-to videos “We see people grow up here. We CNIB saw participant Art City offers free art programs to offer virtual art instruction. see lives changed every single day. numbers more than for youth and adults in a safe set- Throughout the summer, they This is the impact of Art City—using quadruple across the ting in Winnipeg’s West Broadway embraced the warmer weather art to build community,” said Eddie country to 34,000. CNIB neighbourhood. Through instruction, and offered “Art City Outside” and Ayoub, Artistic Director at Art City. in Manitoba saw a 30% collaboration, and mentorship, art replaced their annual parade with a “[United Way Winnipeg is] making becomes a powerful catalyst for build- virtual one—layering videos to make it a huge difference in this city and here ing community across many social look like people were together. specifi cally, in the West Broadway barriers. In November, when Winnipeg neighbourhood. You are actually When the COVID-19 pandemic hit, was in code red, they served up an working indirectly through us to the agency applied its creativity. art workshop take-out menu with 20 address a lot of issues that we need to During the spring shutdown, options to choose from, and packed see a resolution to.” they offered “Art City at Home” so art kits for curbside pickup. Throughout the pandemic, Art City Thanks to CNIB, Veronika was able to go back participants could work on projects Art City distributed an average of has encouraged everyone to save and to university and begin a fulfi lling career. at home. Staff delivered supply pack- 100 to 150 kits per day in December, document their artwork for a future ages upon request. plus those distributed to outreach exhibition called “We Made It!”

40 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 41 / The strength of our network //

Keeping kids connected

For over 40 years, BGC Winnipeg environment. Despite having to (formerly Boys and Girls Clubs of modify the program to meet COVID- Winnipeg) has offered free before- 19 requirements, the CSI program and after-school programs for youth was a great success in 2020. ages 6–18. Each year, the 12 com- 99% of parents reported their munity-based clubs, located in the family having a positive experience city where services are needed most, with the program, in part due to serve more than 3,700 kids. perceived improvements in numer- Due to the pandemic, however, acy, literacy, and social skills. With the province closed schools while support from funders, 24 high school requiring in-person community pro- students from local high schools grams to come to a halt. The agency and with prior connections to BGC had to come up with creative solu- Winnipeg were hired to work as tions quickly and fi gure out how they teacher assistants and mentors to could respond. the 369 kids. Attending a modifi ed Without the schools’ meal service, fi ve-week in-person summer program a focus on providing food became at 12 sites, participants also received their number one priority. By reallo- two meals during their half day. cating funds from in-person program- Following the summer, the agency ming, BGC Winnipeg launched a food expanded its reach by providing vir- A united response to crisis A united response hamper program. The agency also tual programming “100% across the FOR EVERY FAMILY Family resource helped Winnipeg School Division with board” to keep staff and kids safe. HAS THREE KEY their similar program, serving approx- To make this accessible to the youth OBJECTIVES: imately 80 families between April and who had technology limitations in centres—a lifeline! 1. Ensure children are mid-July. the spring, BGC Winnipeg purchased ready for school when BGC Winnipeg also quickly transi- approximately 100 Chromebooks. Despite the past year’s challenges, resource centres (FRCs) across the they enter kindergarten. tioned to virtual programming. When it came to assisting them our community will remember 2020 as city that assist kids and families in our “Because that interpersonal connec- in “connecting with us, with each 2. Put more money into the year a magnifi cent milestone was community. tion is what makes us good at what other, and online schooling, it was a the hands of families. reached for families. That support was critical during we do,” said Ron Brown, President no-brainer,” said Ron. With tremendous gratitude for the fi rst and second waves of the 3. Reduce the number and CEO of BGC Winnipeg, “it was Ron attributes the great work the leadership of Dave Johnston and pandemic and allowed FRC staff and of children in care paramount to fi nd a way to ‘keep the of the agency in large part to the his fundraising committee, including volunteers to meet the challenges through preventative connection alive.’” funding it receives from United Way Anne Mahon, Ruth Chipman, Susan head-on and continue their valuable approaches. Designed to keep kids learning Winnipeg, made possible Glass, and Craig McIntosh, the For work. over the summer, the Community by generous donors. Every Family (FEF) initiative reached School Investigators (CSI) Summer “It has been the its fundraising goal of $7.5 million Strength in numbers Learning Program is a free, fi ve-week most stabilizing in the fall of 2020. The Province of When the pandemic turned daily life academic program that focuses on organization to BGC Manitoba matched every donation, upside down in March 2020, FRC hands-on projects and STEAM educa- support us all these ensuring support throughout the six- staff knew they’d have to adapt. And tion (science, technology, engineering, years,” he said. Winnipeg year initiative created in 2016. because FRCs are embedded in the art, and math) in a safe and caring It was an achievement celebrated community and have long-standing, by FEF’s partners, which include trusting relationships with partici- United Way Winnipeg, The Winnipeg pants, they were well-positioned to “Without the United Way, Foundation, and numerous founda- understand the needs of the commu- tions, corporations, and community nity, augment services, and respond BGC Winnipeg would not exist.” philanthropists. quickly. — Ron Brown, The investment of $15 mil- Facing conditions they’d never President, BGC Winnipeg lion—and counting—helps fund experienced, the network came programs and services at 24 family together quickly to share resources,

42 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 43 / The strength of our network //

troubleshoot, problem solve, and With the assistance of community FRCs responded to an increased THANK YOU TO THESE share ideas on how to provide experts: need for crisis counselling by offering Keeping VISIONARY DONORS support and keep people safe outreach, phone counselling, and reg- 768 birth certifi cate applications were while adhering to public health ular phone wellness checks with their $1,000,000 + processed families together requirements. participants. The centres connected Anonymous Establishing a formalized network 1,082 FRC participants attended with participants through social media You know a program is off to a good start when a partici- The Moffat Family Foundation among FRC executive directors money management training and engaged participants through pant makes an effort to thank project staff. The Winnipeg Foundation and program managers produced recorded videos and webinars on That’s what happened after the NorWest Co-op’s 2,424 participants received free tax- outstanding results, backed up by cultural teachings, stress reduction WrapAround program expanded late last year to decrease $500,000 + fi ling services numbers. Of the FRCs that responded exercises, and children’s activities that involvement with the child welfare and justice systems by The Asper Foundation to our survey: 3,101 tax returns were fi led parents could do at home, as well strengthening families and keeping them together. as information and resources about Under the umbrella of the For Every Family initiative, $250,000 + 72% of network members indicated Since this shared service began in COVID-19. the Gilbert Park WrapAround program had 12 participants the network helped strengthen November 2018, over $11.7 million Anonymous Drop-in services such as food, enrolled in the 18-month team-based project after expand- organizational capacity to a moderate in tax refunds and benefi ts have been Bison Transport Inc. showers, access to cultural medicines, ing into the Inkster area. All participants are involved with or great extent returned to the wallets of Winnipeg Steve & Ruth Chipman phone, computer, and washrooms, as Child and Family Services. families. Susan Glass & Arni Thorsteinson 100% believed there was progress well as domestic violence supports, The cornerstone of the program is building a team that The Estate of Henri R. Gratton made toward a shared purpose continued to be available both in focuses on participants’ strengths. Staff and participants Keeping doors open Johnston Group Inc. person and virtually. The FRCs took work together to develop informal and formal supports for 100% said the network improved One way to ensure services reach the Paul & Anne Mahon precautions to limit the number of each participant, who takes the lead in the process. services for clients people who need them is to increase Craig McIntosh & Lorraine Beck individuals and time spent in the The fi rst monthly team meeting for one participant had the hours and days FRCs are open. Price Family Foundation drop-in space and practiced physi- an immediate positive impact. Kits of kindness That objective was achieved even cal distancing with limited personal The team had discussed and written down the adult $100,000 + When a family is living in or near pov- amid pandemic restrictions and health contact. man’s strengths. When the meeting was over, he asked if erty, a pandemic that impacts every protocols. Some services were in Paul Albrechtsen Foundation he could take the sheet of paper home to display. corner of the economy adds a burden person when possible; others, such as Canada Life

A united response to crisis A united response that can feel overwhelming. parenting programs and counselling, CIBC FRCs were able to ease some were virtual. Later, the participant phoned each staff Jewish Foundation of Manitoba fi nancial anxiety by providing more Johnston Family Foundation than 100,000 emergency kits to and team member and told them how Edward & Stella Kennedy people in their areas. That number much he appreciated the experience. Michael Nesbitt was boosted by 8,000 kits during the $75,000 + second wave, after a generous dona- tion from an anonymous supporter. With the capacity to serve 15 participants, the program Graham C. Lount Family Foundation The kits included food, cleaning begins with fun activities, so team members get to know Pollard Family Foundation supplies, hygiene products, diapers, each other. When it comes to serious issues, the group $25,000 + safe-sex supplies, pet food, and activ- approach continues. ity items for families. Participants identify concerns and goals they have, then Bell MTS Meals were offered for pickup determine which ones they want to focus on. The whole Chipman Family Foundation or curbside delivery to people team comes up with actions and steps, and participants Junior Board Fund experiencing homelessness, older decide which ones to take with everyone’s support. Denis & Debbie Devos adults, or those unable to access Gerry & Debbie Labossiere the centres. The centres also John & Beth Pollard helped fi ll the gap when schools and Wellington West Foundation breakfast programs were shut down. $10,000 +

Taking control of fi nances Anonymous A shared-services approach to help The results from nearly 2,000 FRC participants in Barry* & Carol McArton people gain knowledge and skills to pre-pandemic times: Parrish & Heimbecker, Limited take steps toward fi nancial empower- $3,000 + ment continued across FRCs. 96.5% of participants reported hours were accessible, compared to 87.3% before FEF’s initial investment in Dalbir & Navneet Bains FRCs in 2017-18 * Fondly remembered 91.7% of participants reported having access to basic needs, compared to 82.1% pre-FEF funding

44 / 45 / More outdoor programs, more coats needed!

For more than three decades, United ∙ Generous Winnipeggers donated ∙ Winnipeg Fire Paramedic Service, Way Winnipeg’s Koats for Kids 5,441 winter coats, 3,357 pairs Access Storage, Perth’s Dry program has been an essential source of boots, and countless pairs of Cleaners, and Toys R Us accepted of warm winter clothing for our city’s ski pants and mittens, hats, and and stored all donations. kids. This past winter, however, was scarves. ∙ AMJ Campbell, Bell MTS exceptional in more ways than one. ∙ 154 wonderful volunteers gave volunteers, and Winnipeg Fire To help reduce the spread of more than 2,000 hours of their Paramedic Service moved COVID-19, many schools encouraged time to sort donations, fi ll requests, thousands of kilograms of winter outdoor classes and programs, result- and deliver packages to families clothing across the city. ing in more kids being outside on and kids throughout our city. frosty days. Many families faced unex- ∙ Motel 6, Super 8, Inn at the pected changes in their job situation ∙ United Way Winnipeg’s donor- Forks, Norwood Hotel, Fairmont and fi nancial circumstances, which supported agency partners and Winnipeg Hotel, and Hilton made purchasing winter clothing for community organizations helped Winnipeg Airport Suites washed their children a considerable chal- distribute the winter wear to and dried all the winter wear. lenge. Having access to warm clothing Winnipeg kids and families. ∙ Media partners CTV, 103.1 Virgin can determine whether parents and ∙ New partners Birchwood supplied Radio, 99.9 BOB FM, TSN 1290, caregivers send their kids to school. a van for volunteers to drive while and the Winnipeg Sun broadcast Thanks to Koats for Kids, they didn’t distributing donations, and Domo far and wide Koats for Kids’ needs have to make that decision. Gasoline Corporation provided and messages of hope.

A united response to crisis A united response The Koats for Kids program was the fuel that kept the deliveries a team effort in every way, made A huge thank you to all for your going all winter long. possible thanks to the generosity partnership and support in making and support of these people and Koats for Kids a great success in organizations: 2020-21. You helped keep little Winnipeggers warm and dry in a particularly challenging year for our Homeless in a pandemic community. and extreme cold

With -40 C winds blowing through As well, some unhoused Winnipeggers key community agencies to develop our city every year, extreme cold may also have pre-existing health a rapid-response, extreme weather weather poses serious safety con- issues and compromised immunity. investment plan. cerns for Winnipeggers experiencing An Extreme Weather Response $220,000 was distributed among homelessness. This year, United Way Team was convened by End 17 agencies in Winnipeg that serve Winnipeg’s donor-supported agency Homelessness Winnipeg that Winnipeggers experiencing homeless- partners that serve homeless popula- brought together government ness and those precariously housed. tions reported new challenges due to departments, health offi cials, and For some, this funding meant the COVID-19 pandemic. agencies supporting vulnerable being better prepared to act and Winnipeggers experiencing home- individuals in our community to share protect people on harsh winter days. lessness spend long periods outdoors, information, leverage resources, iden- For others, the additional money was increasing their health risks from harsh tify gaps, and strategize solutions. used for expenses such as staffi ng, winter weather. Their situation also Keeping warm and dry in the food, blankets, and hygiene items, as presents signifi cant risks of contract- winter can mean life or death for the need became more dire. ing COVID-19, with limited access to many people in our city. resources to help prevent infection United Way Winnipeg consulted and limited options for self-isolation. with End Homelessness Winnipeg and

46 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 47 / Supporting effi cient and Essential “We are grateful to the Richardson effective agencies Needs Fund Foundation and United Way Winnipeg’s Essential Needs Fund. It allowed us to Many of the agencies that make such challenge, many volunteers were no Future-focused grants benefi t upgrade and repair our HVAC system that a difference in Winnipeggers’ lives longer able to help in the same way. agencies and the clients they supports the working and living spaces every day do so while operating with United Way Winnipeg committed serve extremely limited resources. Ensuring to supporting these agencies as they at our centre. The funding helps provide With $145,000 available in these resources are used as effi ciently adapted their operating practices Organizational Development Grants, a safe and healthy living and working and effectively as possible is key. and program delivery to help ensure 33 projects helped enhance agency By investing in their organization they have strong organizational environment for our staff, volunteers, and partners’ organizational effectiveness. Richardson Foundation and building the capacity of staff and leadership and governance, a stable From developing a communi- continues to support the community.” volunteers, agencies can maximize infrastructure, strategic relationships cations plan for ImagineAbility to community through the these resources. When COVID-19 with others both within the sector strategic planning for long-term and Essential Needs Fund hit our community, however, many and beyond, and healthy human Dana Arabe sustainable funding for the Immigrant Executive Director agencies had to contend with dra- resources. Having this support in Centre, agency partners continued Wahbung Abinoonjiiag Inc. matic increases to their workloads place is critical for agency partners to The Essential Needs Fund, gener- to strengthen their abilities through as more and more Winnipeggers not only withstand unforeseen circum- ously supported by the Richardson this grant, providing ongoing benefi ts were in immediate and unexpected stances but also thrive in the future. Foundation, continued to support and stability for the agency, staff, and need of services. Compounding this Winnipeggers and the agencies serving clients alike. “This past year has been unlike any them and helped build community during uncertain times. other, and the resilience and ability of With an investment of $456,000+ United Way Winnipeg agency partners to in 2020, the Essential Needs Fund

A united response to crisis A united response assisted agency partners with capital adapt to a constantly changing situation United Way Winnipeg’s Learning upgrades and COVID-19-related infra- Centre went virtual have been remarkable. The Richardson structure changes required to meet United Way Winnipeg adapted public health orders. Foundation is proud to support these and innovated to continue offering As agency partners adapted dedicated organizations as they continue capacity-building learning opportu- Cultivating Long-Term Relationships: Donor Stewardship 101 their services, the funds allowed for nities and quickly moved all Learning with Rochelle Greaves and Roxanne Tackie of Story Point Consulting increased accessibility to their pro- their efforts to serve the needs of the Centre programming to virtual grams. The Rose & Max Rady Jewish community and make a positive impact for workshops. Effective Leadership: Performance Management Community Centre purchased audio- Since October, United Way with Heather Erhard of Erhard Associates visual equipment to create virtual a brighter future.“ Winnipeg’s Virtual Learning Centre has programming. Ma Mawi Wi Chi Itata offered workshops in key topic areas, Building Better Board Bylaws and Board Member Handbooks Centre put funds towards a van to Shannon Fijal providing professionals working and with Priti Shah of Praxis Confl ict Consulting distribute hampers. Clients of South Executive Director volunteering in the nonprofi t sector Winnipeg Family Information Centre Richardson Foundation with opportunities to strengthen their Working among Racial Difference on Colonized Land: continued to receive community food knowledge, understanding, and skills. Strengthening Cultural Competency in our Organizations support, as the funding allowed the The virtual workshops were well with Jackie Hogue of J. Hogue and Associates Centre to purchase a fridge and freezer received, with many at capacity or plus renovate kitchen countertops. nearly sold out. By moving the work- The Essential Needs Fund is a shops online, United Way Winnipeg lifeline for agency partners, providing provided learning opportunities to generous funding for critical reno- more people as many found it easy to vations and upgrades that agencies participate from home. wouldn’t otherwise be able to afford. The Learning Centre continued to With the 2020 funding, the Essential partner with subject matter experts, Needs Fund has contributed almost $3 providing participants with the latest million in support since 2014. Thank insights, information, and valuable you to the Richardson Foundation for tools for the nonprofi t sector. their ongoing support!

48 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 49 / Inspiring action, leading change // Inspiring action, leading change //

Baseline: 14 indicators show a picture of Winnipeg before COVID-19

In a year when the pandemic was the ∙ unemployment rate Encouragingly, other institutions focal point, Peg continued to col- ∙ retail sales across our city are adopting a similar Youth United Chapters launch in 2019 lect data from across Winnipeg with ∙ collision fatalities evidence-based approach to plan an eye toward inspiring action and ∙ building permit values for the future. In 2020, the City making a difference in the community. ∙ child care spaces of Winnipeg proposed using Peg

A united response to crisis A united response An innovative initiative of United ∙ readiness to learn indicators to track its 25-year vision Youth United in action, leading in change Way Winnipeg and the International ∙ residential waste going to landfi ll for the city’s future, outlined in the Institute for Sustainable ∙ commuting patterns draft OurWinnipeg 2045 planning Young people are the ones who will Chapter Toolkit to guide and support innovative opportunities to keep the Development (IISD), Peg released ∙ charitable donations document. change the future, and Youth United them in implementing a social change program active and youth engaged its sixth report to the community in ∙ participation in the arts. Peg indicators will help the City of is helping them do just that by show- project in their community. during these uniquely challenging December. Titled 2020 Our City: A Winnipeg orient its planning toward Throughout the report, there are ing them how much of a difference The interest in and response to times. Peg Report on COVID-19 and Well- activities that support residents’ descriptions of each indicator and an their ideas can make. the Chapters pilot program have Being Indicators to Watch, the report well-being and transparently report on explanation of why they are important Guided by the pillars Inspire, been overwhelmingly positive. The Making an impact explores emerging trends on how progress. In this time of great uncer- to watch. Connect, and Act, Youth United is a September 2019 Kickoff Event With Winnipeg moving to code red the pandemic is affecting our city tainty and crisis, adopting a vision for Data in the latest Peg report long-standing United Way Winnipeg launched nine Youth United Chapters restrictions in November, the Youth and looks at its potential long-term the future signals hope, optimism, shows the pandemic is profoundly program dedicated to connecting in a number of schools and organi- United Council undertook a new, impacts. and our community’s drive for future shaping all aspects of our lives in young people with the community, zations across Winnipeg, including unique project exploring the impact Peg integrates the United Nations prosperity for all. different ways. The effects of COVID- providing them with the skills they Balmoral Hall, Churchill High School, of the COVID-19 pandemic on youth. Sustainable Development Goals Peg continues to remind us how 19 and associated physical distancing need to take action on important Elmwood High School, Garden The Youth Council intends to report (SDGs), a set of 17 global goals interconnected our community is. requirements are not necessarily issues, and recognizing them for their City Collegiate, Collège Jeanne- back on the project fi ndings in the developed by the United Nations to We will best navigate the COVID- equal for everyone; data suggests contributions. Sauvé, Nelson McIntyre Collegiate, summer of 2021. address the world’s most pressing 19 crisis if we do so together. Policy- patterns of inequality that Peg will Youth United is governed by a Windsor Park Collegiate, Louis Riel issues. The SDGs serve as a blueprint makers, elected offi cials, nonprofi t continue to monitor. Our stories volunteer council of passionate young Arts & Technology Centre, and BGC for our community to grow in sustain- staff members, business owners, and from the community show that Winnipeggers working to link local Winnipeg–Victor Mager. able and equitable ways. members of the public can use Peg as organizations are adapting fast and youth to worthwhile projects that By March of 2020, most Chapters The 2020 Peg report explores the their starting place to learn the facts are committed to delivering crucial inspire and celebrate youth leadership were preparing to implement their following 14 indicators that represent and help create a better Winnipeg. programming. and effect lasting change in their local fi rst community projects, meeting to a baseline picture of how Winnipeg Altogether, the report shows that communities. share their experiences, and planning OUR CITY was doing when we entered the A Peg Report on COVID-19 and good data is key to understanding the 2020 Well-Being Indicators to Watch for an exciting second year; however, pandemic: impacts of COVID-19 in our commu- Chapters on hold the pandemic brought most Chapter Youth United ∙ food bank use nity and ensuring recovery efforts In 2019, with generous funding from projects and activities to a halt. To read the latest

∙ homelessness benefi t everyone, especially people WINNIPEG FREE PRESS / WOODS JOHN 2020. ON MARCH 30, ASSINIBOINE PARK Still resilient as ever, the Youth report and get more Canada Life, Youth United launched a ∙ mood and anxiety disorders in our city who are at risk of being left information about Peg, new Youth United Chapters initiative. United Council members continued ∙ substance use and addiction behind. visit mypeg.ca Each Chapter received a Youth United to meet virtually to identify new and

50 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 51 / Inspiring action, leading change // Inspiring action, leading change //

Youth across Canada and in Manitoba 2017. Now, fi ve new Youth Hub sites can face many barriers in accessing will be established in our province. Five the mental health and addiction ser- United Way Winnipeg is leading vices and supports they need. United and coordinating the Youth Hub Way Winnipeg is excited to be a part expansion initiative, including creating “…an encouraging sign that change is taking Youth of new efforts to assist our province’s a Manitoba Youth Hubs Network to young people (age 12–29). enable shared capacity building across hold and there is an appetite for more.” In 2020, United Way Winnipeg all Youth Hub sites. Hubs was identifi ed as the administrative The Manitoba government host for the new Manitoba Youth is investing $1.92 million in the — Kimberley Gray, Wawanesa Insurance Hubs Initiative. Youth Hubs provide expansion, and the philanthropic launch! low-barrier, integrated services for partnership including the Bell- young people and their families in a Graham Boeckh Foundation “one-stop-shop” model. A network Partnership, United Way Winnipeg, Truth & Reconciliation Call to Action #92: of organizations and service provid- RBC Foundation, The Winnipeg ers work closely together to provide Foundation, the Moffat Family Fund, More local businesses step up youth-centred services across a con- the Réseau Compassion Network, tinuum of care so that young people and others will be contributing $2.96 It’s one thing to say we support the phases of employment? convened in the fall of 2020 and met can access all the core health services million combined over three years. Truth & Reconciliation Commission of An employer consortium was regularly to learn and share ideas and they need in one place. Scaling up the Youth Hubs model Canada’s Calls to Action and its role formed in 2017, comprising a group strategies to help support the critical Manitoba’s fi rst Youth Hub site will transform mental health and in addressing the legacy of residential of highly engaged employers seek- work of Call to Action #92. They was established at NorWest Co-Op addiction services for youth and schools for Indigenous Peoples; it’s ing to educate the members of their moved forward on social innovation Community Health in Winnipeg in young adults in our province. another to explore new progressive workplaces about Indigenous history, lab “co-creation” sessions, which approaches, seek change, and take including residential schools, while focused on innovative strategies for action. exploring skills-based training in inter- providing comprehensive transition

A united response to crisis A united response TRC92: Youth Employment, an cultural competency, confl ict resolu- support to job seekers and new The fi ve new sites include: Youth Hubs have been shown to: initiative of the Winnipeg Poverty tion, human rights, and anti-racism. employees. ∙ an Indigenous-led Youth Hub serving the ∙ improve access to mental health and addiction services for Reduction Council (WPRC), is COVID-19 put a temporary hold Consortium member Alana Cuma, Centennial and Point Douglas neighbourhoods, young people grounded in Call to Action #92 on the work of the consortium, which Director, Strategic Initiatives at located at and led by Kã N Kãn chihk Inc. in from the 2015 report. The initiative was in the process of welcoming Johnston Group, said participation in ∙ better co-ordinate and integrate mental health and Winnipeg connects private sector employers several new employers from a broad any United Way Winnipeg initiative, addiction services with the broad range of care, supports, with community-based organiza- range of employment sectors. but particularly the social innova- ∙ a downtown-based Youth Hub located in the West and services needed by youth and families tions training Indigenous youth for For consortium member Kimberley tion co-creation session regarding Broadway neighbourhood of Winnipeg, led by the ∙ provide meaningful engagement and involvement for youth culturally safe, supportive, empow- Gray, Director, IS Service & Financial transition support for job seekers, is a Canadian Mental Health Association and their families in the planning, delivery, evaluation, ering, and meaningful employment Management at Wawanesa Insurance, master class in openness. ∙ a Westman-region Youth Hub in downtown and continuous improvement of opportunities. her commitment to truth and reconcil- “Around the table (or rather in an Brandon, led by the Westman Youth for Christ in integrated youth services Previous research showed that the iation has evolved from engagement on-screen Zoom box this year) were partnership with the Brandon Friendship Centre, transition from training to the early as a corporate representative to true Winnipeggers who are open-minded, ∙ more effectively offer Career and Employment Youth Services, and the phases of employment was a critical passion and purpose. open to learning, and open to rolling early intervention and Addictions Foundation of Manitoba supported by time for Indigenous young people, “It has awakened my social con- up their sleeves and contributing health promotion to help Prairie Mountain Health many of whom were facing barriers sciousness, infl uenced my behaviour their opinions, expertise, and experi- with issues before they to sustainable employment. A social and personal choices and provoked ence,” Alana said. “It was a real-time ∙ a Youth Hub in downtown Selkirk serving become bigger and affect innovation lab format* was used to me to share my voice and conviction,” glimpse into how change is made Indigenous and non-Indigenous youth from relationships, school, engage employers, community orga- said Kimberly. “Seeing corporate and how ideas are born. It has been Selkirk, Peguis First Nation and other Interlake work, or other aspects of nizations, government representatives, social responsibility expand to not an opportunity to bring my ‘whole communities, created by Peguis First Nation a young person’s life and young Indigenous job seekers in only recognize but embrace the self’ to a workplace that is commit- ∙ a Youth Hub for families in St. Boniface/St. ∙ decrease stigma around exploring effective transition support necessity of diversity, equity, and ted to community, and the lasting Vital neighbourhoods in Winnipeg, including mental health and addiction while asking the question: how might inclusion into the fabric of daily impact of this experience comes francophone, newcomer, and Indigenous youth, we provide individualized, culturally culture is an encouraging sign that home with me too.” ∙ increase the quality of life for led by Youville Centre. appropriate, wrap-around support change is taking hold and there is an young people. through the transition from training appetite for more.” * Social innovation lab format—a cross- to employment, and during the initial Intent on getting back to business, sectoral and organizational approach to the consortium, which had expanded tackling complex and challenging societal from 12 to 20 committed employers, issues, facilitating break-through thinking, collaboration, and systems change.

52 / 53 / Board of Trustees // Board of Trustees //

United Way Winnipeg is As a volunteer-led organization, our volunteer committed to adhering Board of Trustees provides invaluable guidance and to the highest standards oversight, ranging from fi nance and fundraising, of effective, effi cient, TRUSTEES and transparent to marketing and community investments. We are operations. grateful for their vision, expertise, and the many United Way Winnipeg hours they devote to ensuring we serve the needs has been re-accredited of our community effectively and with compassion. by Imagine Canada’s Jean-Vianney Auclair Ingrid Botting Sky Bridges Jodi Carradice Sarah Cook Megan Dufrat Standards program, a set Trustee Trustee Trustee (resigned from Trustee Chair, Council for Chair, Youth United Teacher, Government of Corporate Secretary, the Board of Trustees SVP and Chief People Indigenous Relations Council of 73 standards designed Canada WRHA April 2020) & Culture Offi cer, Chief Financial Offi cer, Former Chief Operating Wawanesa Insurance Keewatinohk Inniniw to enhance all areas of Offi cer, Aboriginal Minoayawin Inc. Peoples Television nonprofi t governance Network EXECUTIVE and management through demonstrated accountability and transparency. A mark of trust, accreditation demonstrates United Isha Khan Paul Norris Dave Angus Joan Hardy Kevin Edwards Dr. Idris Elbakri Candace Hodgins Darlene Jackson Satvir Jatana Marvin Kocay Transparency and accountability Transparency Way Winnipeg’s 2020 Chair, Deputy Chair 2020 Campaign Chair Past Chair Trustee Trustee Trustee Trustee Trustee Vice-Chair, Community Board of Trustees VP – Sales and Distribution President Vice President, Sales CEO Assistant Professor/ RBC Royal Bank President Vice-President, HR & Investment commitment to Canadian Museum for Bell MTS Johnston Group Inc. & Marketing, Grain & SkipTheDishes Imaging Physicist, Commercial Financial Manitoba Nurses Union Corporate Services Human Rights Fertilizers, Canadian CancerCare Manitoba Services Manitoba Public Insurance operating effi ciently and Pacifi c Railway effectively as part of our overall mission.

Paul Lacap Jeffrey Leclerc Marilyn McLaren Brendt Lambert Dr. Paul Lawrie Donna Miller Sofi a Mirza BJ Reid Sonya Reiss Vice-Chair, Marketing Vice-Chair, Resource WPRC/Transformation Representative, Trustee Trustee Trustee Trustee Trustee & Communications Development GenNext Council Associate Professor, Partner, Fillmore Riley LLP Vice-President & Director, Digital Strategy University Secretary, Business Development Department of History, Corporate Secretary, IGM and Engagement, Offi ce of the President, Offi cer University of Winnipeg Financial Inc. University of Manitoba University of Manitoba Prairie Flax Products Inc.

Vivian Rachlis Craig Sheldon Connie Walker Michael Robertson Colin Ryan Stephanie Scott Vice-Chair, Community Vice-Chair, Finance Secretary Trustee Trustee Trustee Investment & Honourary & Administration (Non-voting Offi cer) Partner, Cibinel Executive VP/Portfolio Executive Director, Solicitor Chief Financial Offi cer, President & CEO, Architecture Ltd. Manager, Wellington- National Centre for Truth Rachlis Neville LLP Richardson International Ltd. United Way Winnipeg Altus Private Wealth Inc. & Reconciliation

54 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 55 / Treasurer’s Report Financial Statements

In 2020-2021, United Way of In 2020-2021, the Board of Trustees, with the support of the Finance & REPORT OF THE INDEPENDENT AUDITOR ON THE SUMMARY STATEMENT OF FINANCIAL POSITION Winnipeg continued to demonstrate Administration Committee: SUMMARY FINANCIAL STATEMENTS March 31, 2021 prudent fiscal management and ∙ Developed, implemented and closely monitored a financial plan designed achieved a strong 2020 campaign To the Members of United Way of Winnipeg to maximize investment in the community while still considering the financial 2021 2020 result that, despite the COVID-19 uncertainties created by COVID-19. pandemic, was 1% higher than the Opinion ASSETS year before. Donors recognized and { In 2020-21 United Way reported revenues of $45.4M. Increased revenues The summary financial statements, which comprise the summary Cash and Investments $48,557,289 $38,018,768 responded to the heightened needs in reflect the strong campaign achievement, strong investment returns, fund- statement of financial position as at March 31, 2021, and the Pledges Receivable 11,998,671 12,096,749 our community. ing for the new Manitoba Youth Hubs initiative, as well as Government of summary statements of community and operating activities and Capital Assets 7,511,875 7,875,134 Canada COVID-19 funding to support vulnerable populations. changes in fund balances for the year then ended, are derived $68,067,835 $57,990,651 United Way of Winnipeg protects from the audited financial statements of United Way of Winnipeg { Thanks to an annual grant for fundraising and administrative expenses from the resources entrusted to it by the (the “Organization”) for the year ended March 31, 2021. LIABILITIES the Province of Manitoba, United Way continues to invest every dollar of community while generating maxi- Accounts Payable and Accrued every donation in our community. In addition to investing in our core work $1,657,147 $984,427 mum long-term sustainable revenue In our opinion, the accompanying summary financial statements Liabilities to help kids be all they can be, help people move from poverty to possi- to create opportunities for a better life are a fair summary of the audited financial statements, in accor- Mortgage Payable 445,750 647,170 bility, and support strong communities and healthy people, this year also for everyone. dance with the criteria disclosed in the notes to the summary Deferred Contributions 5,486,691 5,274,061 included additional COVID-19 support in a time of unprecedented need. financial statements. Other Liabilities 2,424,109 1,604,985 A set of core values drives our finan- { United Way made $25.4M in direct investments in the community Restricted Contributions – COVID-19 119,090 - cial stewardship practices, including: through allocations to 100 community organizations, operating several Summary Financial Statements Federal Funding new and/or expanded collaborative programs, and providing a variety of The summary financial statements do not contain all the disclo- 10,132,787 8,510,643 ∙ Adherence to financial management community services. In addition, $4.4M of Federal Government COVID- sures required by Canadian accounting standards for not-for- FUND BALANCES best practices; 19 funding was distributed by the United Way, $1.2M was added to the profit organizations. Reading the summary financial statements Tomorrow Fund and $1.3M was directed to other charities designated by and the auditor’s report thereon, therefore, is not a substitute Community Fund 24,412,250 22,159,563 ∙ Accountability and maximizing our donors. Some of 2020-21’s revenue will be used in the next 2 years for reading the Organization’s audited financial statements and Operating Fund - - impact of community investments; to support multi-year commitments to community initiatives – systemic the auditor’s report thereon. Tomorrow Fund 18,834,468 17,622,575 Stabilization Fund 5,240,035 3,356,296 Transparency and accountability Transparency ∙ Prudent use of resources; and, change is not achieved in a single year. The summary financial statements and the audited financial Capital Assets Fund 7,066,125 6,026,904 ∙ Providing fair, accurate and trans- { As a result of strong investment returns, United Way was able to add $2M statements do not reflect the effects of events that occurred parent disclosure of information. to our Building & Technology Fund to support our digital transformation Building and Technology Fund 2,382,170 314,670 subsequent to the date of our report on the audited financial over the next few years. 57,935,048 49,480,008 statements. $68,067,835 $57,990,651 ∙ Managed the investment of funds with a balanced approach, a long-term focus, and with consideration to economic risks in the current climate. The Audited Financial Statements and Our Report Thereon { During 2020-2021, investments yielded a net return of 18.51%, the highest Approved on Behalf of the Board of Trustees In our report dated May 31, 2021, we expressed an unmodified investment return since 2010. audit opinion on the audited financial statements. { Due to the uncertainty of COVID-19, the Board of Trustees had approved conservative transfers of investment income equal to 2.0% instead of the Management’s Responsibility for the Summary Financial typical budgeted average return of 4.50%. This lower transfer of invest- Statements ment returns combined with strong actual investment returns resulted in Management is responsible for the preparation of the summary an increase in the Stabilization Fund of approximately $5.6M for 2020-21. financial statements in accordance with the financial reporting The Board approved allocations out of the Stabilization Fund of $2M to the provisions in accordance with the criteria disclosed in the Notes Isha Khan, Chairperson Craig Sheldon, Treasurer Building & Technology Fund, $1.4M to the Capital Assets Fund for mort- to the summary financial statements. gage payments, and $351K to the Operating Fund to cover its deficit. The Stabilization Fund still has $5.2M available to offset possible future eco- Auditor’s Responsibility nomic risks in these still uncertain COVID-19 times. Our responsibility is to express an opinion on whether the summary financial statements are a fair summary of the audited In addition to demonstrating positive performance, both financially and in financial statements based on our procedures, which were con- terms of better lives for all Winnipeggers, United Way’s prudently-managed ducted in accordance with Canadian Auditing Standard (CAS) fiscal resources have positioned the organization for long-term stability. 810, Engagements to Report on Summary Financial Statements.

Chartered Professional Accountants Winnipeg, Manitoba • June 11, 2021 Craig Sheldon, Treasurer

56 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 57 / SUMMARY STATEMENT OF NOTES TO THE Community & Operating Activities & CHANGES IN FUND BALANCES Summarized Financial Statements YEAR ENDED MARCH 31, 2021 MARCH 31, 2021

2021 2020 CAPITAL BUILDING & The summarized financial information is extracted from the annual ment income) or they may be unrestricted. Separate capital records COMMUNITY OPERATING TOMORROW STABILIZATION ASSETS TECHNOLOGY TOTAL TOTAL FUND FUND FUND FUND financial statements audited by Deloitte LLP. A copy of the complete are maintained for each capital gift to ensure that the directions of the FUND FUND audited financial statements is available by request to uway@united- donor are implemented accurately. Revenue waywinnipeg.mb.ca. The summarized financial information has been DONATIONS prepared in accordance with criteria developed by management. In order to preserve the purchasing power of the Tomorrow Fund, the United Way Campaigns $ 22,416,167 $ 22,416,167 $ 20,495,334 These criteria require management to ensure: 1) the summarized portion of the annual investment income equal to the Consumer Price Index is capitalized to the Fund on an annual basis. Community Programs 1,914,223 1,914,223 1,698,971 financial information agree with, or can be recalculated from the annual audited financial statements; 2) the summarized financial infor- Donor Directed to Other Charities 1,337,738 1,337,738 1,070,691 mation contains the necessary information and is at an appropriate Stabilization Fund Legacy Giving 1,153,547 1,153,547 1,156,771 level of aggregation, so as not to be misleading to the users of this The purpose of the Stabilization Fund is to support community 25,668,128 - 1,153,547 - - - 26,821,675 24,421,767 information, and; 3) adequate disclosure of this criteria. service levels and United Way operations in special circumstances GOVERNMENT GRANTS and to manage the use of investment income in order to provide a Operating Grant—Province of NATURE OF FUND BALANCES stable flow of resources for community investment and operations. 4,420,000 4,420,000 4,420,000 Manitoba Accordingly, changes in the market value of investment funds are Community Fund Government of Canada— reflected as income or loss from investments in the Stabilization Fund. 4,619,337 11,007 4,630,344 - COVID-19 The source of the Community Fund is all resources dedicated or On an annual basis, in conjunction with its annual budgeting process, directed to supporting investments in the community including: dona- Community Programs 2,942,142 2,942,142 1,674,132 the Board of Trustees approves an allocation of investment income tions to the annual campaign; program sponsorships; government from the Stabilization Fund to the Community and Operating Funds. Other 91,973 30,571 122,544 66,836 and non-government grants; gifts-in-kind; and investment income In addition, in accordance with policy, in any year where returns on 7,653,452 4,461,578 - - - - 12,115,030 6,160,968 allocated through the annual budgeting process. These resources may investments are higher (lower) than the Board of Trustees approved Sponsorships, Grants and Other contain restrictions imposed by the donor or provider (i.e. allocation to 299,678 159,211 458,889 850,397 allocation, the excess (shortfall) will serve as an additional increase Income a particular agency or investment in a particular program, initiative or (decrease) to the Stabilization Fund. Investment Income - 272,132 58,346 5,642,354 5,972,832 (593,664) area of service) or they may be unrestricted. Capital Assets Fund The purpose of the Community Fund is the investment of unrestricted Total Revenues 33,621,258 4,892,921 1,211,893 5,642,354 - - 45,368,426 30,839,468 The Capital Assets Fund was established to record the investment resources in the community through funding in accordance with in capital assets, net of the mortgage liability. The purchase price Transparency and accountability Transparency partnership agreements and expenditures for community services, of operating capital assets is funded through transfers from the Expenditures programs and/or initiatives which support sustainable community Operating Fund, Community Fund and Building and Technology COMMUNITY INVESTMENT solutions to pressing social issues. Restricted resources are allocated Fund. The purchase price of United Way’s building was funded by the Agency Funding 17,902,381 17,902,381 17,619,919 or expended in accordance with the directions of the donor. Federal and Provincial Government, private capital contributions with United Way Community Services 2,622,592 2,622,592 3,311,712 The revenues presented in the 2021 Statement of Community the balance being mortgage financed. On an annual basis, amortiza- Government of Canada— 4,619,337 4,619,337 - and Operating Activities include the proceeds of the 2020 Annual tion expense is charged to the Capital Assets Fund. COVID-19 Campaign. In April of each year, the Organization’s Board of Trustees Community Programs 4,856,365 4,856,365 3,373,103 approves the expenditure of these proceeds to support vital com- Building and Technology Fund Donor Directed to Other Charities 1,337,738 1,337,738 1,070,691 munity services in Winnipeg. As a result, the associated community The Building Fund was established to allow for funds to be set aside Management and Administration 517,288 517,288 587,050 investment expense will be recorded in the year that will end on for future significant repairs, maintenance and replacement costs related to United Way of Winnipeg’s building at 580 Main Street. In United Way of Canada 278,100 278,100 237,318 March 31, 2022. 2018, it was expanded to become a Building and Technology Fund 31,338,413 795,388 - - - 32,133,801 26,199,793 Operating Fund in order to similarly set aside funds for large technology infrastructure OPERATIONS The source of the Operating Fund is the accumulation of resources purchases in future years. Resource Development 4,335,784 4,335,784 4,884,335 dedicated or directed to cover the operating and development costs The source of the Building and Technology Fund is annual transfers Organizational Development of United Way of Winnipeg including: provincial funding; sponsor- 11,389 11,389 57,741 from the Operating and Community Funds allocated through the Initiatives ships; other government and non-government grants; special events; annual budgeting process to cover costs including, but not limited to, Amortization of Capital Assets 426,882 426,882 454,886 gifts-in-kind; and investment income allocated through the annual roof repairs/replacement, window replacement, HVAC systems, server - 4,347,173 - - 426,882 - 4,774,055 5,396,962 budgeting process. replacements, network replacements, etc. The purpose of the Operating Fund is to record expenditures on: One-Time Special Initiatives - 5,530 - - - - 5,530 - As at March 31, 2021, United Way’s Board approved a one-time resource development; management and administration; market- transfer of $2,000,000 from the Stabilization Fund to the Building and ing and communication; administration of community investments; Technology Fund. This transfer was made to enable United Way’s Total Expenditures 31,338,413 5,148,091 - - 426,882 - 36,913,386 31,596,755 research and development and purchase of capital assets for operat- planned digital transformation over the next 3- 4 years. ing purposes. Net funds before transfers $ 2,282,845 $ (255,170) $ 1,211,893 $ 5,642,354 $ (426,882) - $ 8,455,040 $ (757,287) COMPARATIVE FIGURES Interfund transfers (30,158) 255,170 - (3,758,615) 1,466,103 2,067,500 - - Tomorrow Fund The source of the Tomorrow Fund is permanent capital gifts made by Certain comparative figures have been reclassified to conform with Opening fund balance 22,159,563 - 17,622,575 3,356,296 6,026,904 314,670 49,480,008 50,237,295 donors to provide ongoing benefit to the community and a portion of current year presentation standards. Closing fund balance $ 24,412,250 $ - $ 18,834,468 $ 5,240,035 $ 7,066,125 $ 2,382,170 $ 57,935,048 $ 49,480,008 the investment income earned on the fund. These gifts may contain restrictions imposed by the donor (i.e. governing the use of invest-

58 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 59 / UNITED WAY WINNIPEG 2020-21 Agency Funding 2020-21 Community Programs & Services

1JustCity...... 30,000 L’Arche Winnipeg Inc...... 20,596 Supporting Employment and Economic Development A & O: Support Services for Older Adults ...... 454,989 The Laurel Centre...... 123,306 (SEED) Winnipeg ...... 1,211,858 Community and Agency Capacity Building Aboriginal Health and Wellness Centre of Winnipeg Inc.. . . . 217,832 Learning Disabilities Association of Manitoba (LDAM)...... 122,366 Teen Stop Jeunesse...... 190,128 Community Engagement Program Incubation African Communities of Manitoba Inc. (ACOMI)...... 40,020 Ma Mawi Wi Chi Itata Centre ...... 610,902 Thrive Community Support Circle Inc...... 286,757 Andrews Street Family Centre, Inc...... 260,581 Macdonald Youth Services (MYS) *...... 172,651 Urban Circle Training Centre Inc. *...... 32,638 Day of Caring Art City...... 51,382 Main Street Project...... 218,408 Villa Rosa ...... 270,201 End Homelessness Winnipeg Arthritis Society...... 106,675 Manitoba Association for Rights & Liberties...... 56,960 Volunteer Manitoba...... 214,382 Aurora Family Therapy Centre...... 159,821 Manitoba Interfaith Immigration Council Wahbung Abinoonjiiag Inc...... 18,500. Essential Needs Fund BGC Winnipeg (Welcome Place)...... 118,232 West Broadway Youth Outreach...... 123,309 Family Resource Centres Network (formerly Boys and Girls Clubs of Winnipeg)...... 547,466 Manitoba Possible (formerly SMD) *...... 1,104,361 West Central Women’s Resource Centre ...... 381,228 Big Brothers Big Sisters of Winnipeg...... 378,047 Manitoba School Improvement Program Westman Youth for Christ...... 17,000 For Every Family Initiative Canadian Community Economic Development Network – The Peaceful Villlage Inc. (MSIP-TPV)...... 98,960 Winnipeg Central Park Women’s Resource Centre ...... 124,782 GenNext – Manitoba (CCEDNet)...... 195,843 Maples Youth Activity Centre...... 55,745 Wolseley Family Place ...... 110,080 Canadian Mental Health Association Marlene Street Community Resource Centre ...... 117,246 Women’s Health Clinic Inc...... 234,687 Indigenous Relations Strategy – Manitoba and Winnipeg (CMHA)...... 660,656 Marymound...... 80,831 YMCA/YWCA of Winnipeg...... 480,194 Koats For Kids Canadian Muslim Women’s Institute (CMWI) ...... 314,397 Meals on Wheels of Winnipeg...... 82,672 Youth Agencies Alliance * ...... 139,868 Canadian Red Cross Society – Manitoba Region ...... 317,785 Mediation Services: A Community Resource Youville Centre...... 235,000 Labour Engagement Centre for Aboriginal Human Resource Development Inc. for Conflict Resolution ...... 159,724 Learning & Innovation Programs (CAHRD)...... 10,000 Mood Disorders Association of Manitoba (MDAM)...... 36,050 TOTAL 2020-2021 FUNDING...... $21,779,455 Centre Renaissance Centre ...... 68,459 Mount Carmel Clinic ...... 166,241 Manitoba Youth Hubs Initiative Clan Mothers Healing Village...... 20,417 Multiple Sclerosis Society of Canada * Net of unused allocations returned to United Way of Winnipeg. Peg (Community Indicators) CNIB...... 425,424 – Winnipeg Chapter...... 133,572 NOTE: Agency Funding detailed above includes $3,168,074 Community Education Development Association (CEDA). . . . 453,793 Ndinawemaaganag Endaawaad...... 175,010 Poverty Simulation for agencies participating in the For Every Family program and Community Financial Counselling Services (CFCS) ...... 391,265 New Directions for Children, Youth, Adults and Families ...... 107,590 $709,000 for agencies participating in the Manitoba Youth Hubs Research and Policy Community Unemployed Help Centre (CUHC) ...... 156,851 New Life Ministries Inc...... 15,051

Transparency and accountability Transparency program. EAGLE Urban Transition Centre...... 72,250 North End Community Renewal Corporation ...... 50,279 The Social Purpose Institute Elizabeth Fry Society of Manitoba...... 148,569 North End Women’s Centre ...... 352,222 The Winnipeg Boldness Project Elmwood Community Resource Centre ...... 313,539 North Point Douglas Women’s Centre ...... 220,095 End Homelessness Winnipeg...... 300,000 NorWest Co-op Community Health – Winnipeg ...... 1,062,153 Winnipeg Poverty Reduction Strategy Evermore Gather Grow Lead Inc...... 136,416 Ogijiita Pimatiswin Kinamatwin (OPK)...... 122,985 Youth United Strategy Family Dynamics ...... 1,083,482 Opportunities for Employment (OFE)...... 107,596 Fort Garry Women’s Resource Centre ...... 182,858 Oshki-Giizhig Inc...... 25,000 211 Manitoba Gang Action Interagency Network (GAIN)...... 39,998 Oyate Tipi Cumini Yape Inc...... 108,674 TOTAL 2020-2021 FUNDING $7,478,957 Girl Guides of Canada (Three Areas of Winnipeg)...... 62,236 Palliative Manitoba...... 149,390 Good Neighbors Active Living Centre...... 54,652 Peguis First Nation ...... 177,000 NOTE: Included in the above program costs are $3,168,074 Graffiti Art Programming...... 165,029 Pluri-elles (Manitoba) Inc. *...... 97,148 for agencies participating in the For Every Family program and ImagineAbility...... 37,820 Rainbow Resource Centre...... 76,516 $709,000 for agencies participating in the Manitoba Youth Hubs Immigrant & Refugee Community Organization Reaching E-Quality Employment Services (REES)...... 38,340 program. These amounts are also included on the previous page of Manitoba (IRCOM) * ...... 200,543 Resource Assistance for Youth (RaY)...... 124,302 in the list of funding provided by UW to all agencies. Immigrant Centre Manitoba Inc...... 160,517 Rose & Max Rady Jewish Community Centre ...... 282,000 Inclusion Winnipeg...... 193,302 Rossbrook House...... 274,186 Independent Living Resource Centre ...... 166,367 Self-Starting Creative Opportunities for People Indigenous Vision for the North End...... 65,000 in Employment Inc. (SSCOPE)...... 30,000 Indigenous Women’s Healing Centre ...... 156,479 Sexuality Education Resource Centre (SERC)...... 119,852 Indigenous Youth Mental Health...... 18,110 Social Planning Council of Winnipeg Inc...... 316,608 Jewish Child and Family Service...... 183,374 South Winnipeg Family Information Centre Inc. (SWFIC) . . . 131,901 The John Howard Society of Manitoba ...... 165,179 Spence Neighbourhood Association (SNA) ...... 124,807 Kã N Kãn chihk Inc...... 381,874 Spinal Cord Injury Manitoba Inc...... 133,255 Kidthink Children’s Mental Health Centre Inc...... 11,667 St. Boniface Street Links – Morberg House...... 49,583 Kildonan Youth Activitiy Centre...... 55,740 Stroke Recovery Association of Manitoba ...... 65,582 Knowles Centre ...... 76,191

60 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 61 / Celebrating our sponsors // Celebrating our sponsors //

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62 / THE DIFFERENCE YOU ARE MAKING UNITED WAY WINNIPEG // ANNUAL HIGHLIGHTS 2020-21 63 / 580 Main Street, Winnipeg MB R3B 1C7 p 204-477-5360 f 204-453-6198 e [email protected] w unitedwaywinnipeg.ca unitedwaywinnipeg unitedwaywpg unitedwaywpg unitedwaywpg