Inspiring Information for Adults with Long Term Conditions

free First Edition 2013 from the Golden LIVING Guide team Disability & Mental Health Support, Northumberlandeasy

INSPIRING INFORMATION FOR ADULTS WITH LONG TERM CONDITIONS.

Brimming with details of local facilities, specialist support, who can help and how to get in touch.

ORDER YOURfree COPY NOW

Resources for making life easier in your home or out of it In association with Northumberland, Tyne and Wear NHS Foundation Trust Do you use social care or health services in Northumberland? Would you like a say on how these are run?

We are looking for people who have These include experience of using these services or t "MPOHUFSNDPOEJUJPOTGPSVN support someone who does, and have ideas t -FBSOJOHEJTBCJMJUZGPSVNT about how the services can be improved in t %FNFOUJBGPSVNT the future. t 0MEFSQFPQMFGPSVNT You don’t need to be an expert - you just t $VTUPNFS3FGFSFODF(SPVQ need to have an opinion. We’ll pay travel expenses, or arrange We have a number of forums who meet transport to help you to attend. every two months for two hours in Alnwick, Ashington, Bedlington, Blyth, Hexham, Morpeth, and Stannington, For more information please contact: +PIO%PXTXFMM *OWPMWFNFOU4FSWJDF%FWFMPQNFOU5FBNPO Tel: 01670 394 493 Email: john.dowswell@northumbria-healthcare.nhs.ukwww.alabasterpublishing.co.uk 2013 LIVING Disability & Mental Health Support, Northumberlandeasy Welcome...... to the fi rst edition ofLIVING easy, a brand new directory full of practical information for anyone in the county who might like a bit of help—either at home, when out and about, or when travelling.

Gary O’Hare Whether you are living with a long term condition, or Executive Director recovering from a hospital stay—whatever your situation, of Nursing and we hope you will fi nd useful, nuts and bolts information as Operations, well as the inspiration to try new things you may not have Northumberland discovered before. And so you can track down exactly Tyne and Wear NHS what’s around, we have brought together local, regional Foundation Trust and some national entries, with contact details for them all, including helplines and websites.

We have been lucky to fi nd generous sponsors who believe in the importance of information just as much as we do-so please have a look at their services, and mention the guide when you contact them. Quite a few of them will be giving out LIVINGeasy guides too—even more reason to get in touch!

We would be delighted to have your feedback on this fi rst issue, so if you would like to comment, please get in touch at the address overleaf.

We hope you will browse through our new guide to encourage you to fi nd out, fi nd some help locally and make life just a bit easier than before!

Heather Alabaster Editor

3 Partners & Sponsors

Partner Sponsors

Northumberland Tyne and Wear NHS t #FMMJOHIBN(ZN Foundation Trust (NTW) t Blyth Star Enterprises t Care & Repair Northumberland Particular thanks to t Coquet Trust t Friends Action North East (FANE) members of the Long Term Conditions Forum - the original t Healthwatch Northumberland inspiration for this guide, who have t Northern Causeway given advice, encouragement t Northern Neurological Alliance and loyal support throughout (NNA) the research, development and t Northumberland Clinical publication process. $PNNJTTJPOJOH(SPVQ $$( t Northumberland County Blind Association (NCBA) t Northumbria Healthcare NHS Foundation Trust, Long Term Conditions Forum t Northumbria Police t Northumbrian Water t Parkinsons UK t 5IF-BVOESZ(BMMFSZ

Where to get your free copy By post: for a copy sent to you at home ring NTW Trust, Northumbria Healthcare, Libraries Healthwatch on 01434 600599, or the NTW and many of the support groups and Patient Information Centre on 0191 223 2545. organisations listed have copies. Please Audio: audio CDs are available to borrow from ask a care manager, support planner or larger library branches and Northumberland community mental health worker for a County Blind Association 01670 514316. copy, or visit your library branch or Patient Information Centre at St. Nicholas Hospital. Braille: copies are available to borrow from 5IF1"-4UFBNBOETPNF(1TVSHFSJFTBMTP NCBA (above) have copies. Online: visit www.alabasterpublishing.co.uk/ publications

Note on Content Material contained within this book is for general information - and does not constitute advice. Always consult a qualified adviser on your own personal situation before making any decisions. Content is as accurate as we could make it but the editor cannot accept responsibility for any inconvenience sustained by anyone using this book. The guide iswww.alabasterpublishing.co.uk based on information available in Spring 2013. Contents 2013

01 Social Life 6

Access... Activities, Hobbies & Sport ...Sports & Leisure Centres... Multi Activity & Day Centres...Arts & Culture...Holidays & Short Breaks... Tour Operators. 02 5SBOTQPSU(FUUJOH"SPVOE 28

Mobility Aids & Vehicles... Vehicle Adaptations... Insurance ... Community Transport Schemes... More on Transport... Bus Travel...Train Travel... Special Assistance at Airports...Concessionary Fares ...Bus Passes... Taxi Tokens... Blue Badge scheme. 03 Independent Life 38

Adult Care service...Personal Budgets...Home Adaptations & &RVJQNFOU%JTBCMFE'BDJMJUJFT(SBOU3FQBJST.BJOUFOBODF More Help with Independent Living... Care & Carers. 04 Health Support 48

NHS 111...Hospitals ...Dealing with Concerns ...Safeguarding Adults... $IBSJUJFT 4VQQPSU(SPVQT4FSWJDFT%JTBCJMJUZ'PSVNT/FUXPSLT 05 Work Life & Money 62

Employment & Training ...Welfare Benefits ...Where to get help and advice... Pensions... More Help with Finances... Consumer Advice. 06 Quicklist 75

Alabaster Publishing, 5IF-BVSFMT 4IFSCVSO3PBE (JMFTHBUF %VSIBN%)+3

Copyright This book is the original work of the writer and publisher, who holds the copyright. Please understand that we send out printed, audio and electronic copies in good faith that they will not be copied, reprinted, pirated or altered by anyone else as they are our livelihood. You are welcome to make partial copies for your own personal use, but should seek permission for anything more. You also need permission if you would like to download or circulate an electronic copy or add it to a website, please get in touch and ask us. LIVINGeasy is protected by full copyright status. Alabaster Publishing © 2013 5 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

01 SOCIAL LIFE

Here is a selection of places to socialise, groups and activities which are disability-friendly or else specialist groups. If you can, check the details before you visit, as timings and venues do change sometimes.

ACCESS offices etc. Organisations add their accessibility information and you can add reviews or new locations too. DisabledGo, 0845 270 4627, Free Inclusive Britain iPhone app. 07971 425213 text www.disabledgo.com Accessible England & National Organisation provides accessibility Accessible Scheme (NAS) information for public amenities, www.enjoyengland.com/Practical- shops, town centres, restaurants Information etc nationwide. It works with Accessibility information for travel Northumberland County Council and holidays in England, including to offer detailed information on accommodation, railway stations, Northumberland venues on its toilets etc. The NAS scheme awards website. It also carries disability symbols to accommodation based news, events, discussions and job on the accessibility needs of those vacancies. with mobility difficulties, or who have

hearing or visual impairment. Nationwide Access Register, Inclusive Britain, 01344 360101 See also pages 22-27 for Holidays & www.inclusivebritain.com Breaks. Access information for organisations across the country including businesses, healthcare, banks, post

6 www.alabasterpublishing.co.uk Social Life

ACTIVITIES, Alan Shearer Activity Centre, West HOBBIES & SPORT Denton, Newcastle, NE15 7LU 0191 267 8118 www.alansheareractivitycentre.org. Social Care and Health Information uk Points, 01670 536400 Fun, therapeutic and sensory http://infopoint.mylibrary.co.uk activities for people with disabilities. Information about activities, facilities Most activities are free, including and support for residents is now giant ball pool, sensory rooms, available at libraries in Morpeth, hydrotherapy suite, crafts and Amble, Berwick, Haltwhistle and at the music. Live and Learn skills sessions information centre in Cramlington. carry a charge. Book in advance. Specialist workers visit each centre for Hydrotherapy pool can be hired two days a week - drop in to see them Mon – Sat 9.00am – 5.00pm, also for advice, or make an appointment. block bookings and parties.

See page 23 for Alan Shearer Short Age UK Northumberland, Break Centre. Rural Access Project,

0845 140 0088 Ashington Disabled Club, Wide range of groups, activities Yvonne Anderson, Secretary, c/o 23 and outings from shopping trips to theatres, museums, tea dances, Ridgeway, North Seaton, Ashington, sightseeing etc. Covers North Northumberland, NE63 9TJ, Northumberland for people who are 01670 523806 isolated geographically or socially or Social club for people of mixed ages through restricted mobility. who have a disability. Meets second Fri of the month at Northumberland Age UK Northumberland, Close, Ashington for entertainment The Roundhouse, Lintonville Parkway, and socialising. Occasional trips and meals out. Ashington, NE63 9JZ 0845 140 0088 All their classes are open to anyone over 50, whether disabled or not. Exercise, relaxation and holistic therapies, computer training and art classes, singing, Zumba and a small gym.

7 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Bell View Resource Centre, 33 West Blyth & District Talking Newspaper, Street, Belford, NE70 7QB CVA, 22 Beaconsfield Street, Blyth, 01668 219220 NE24 2DP Fully accessible building offers 01670 367293, Val Lockhart day care, as well as activities Alternate Wednesdays from 2.30pm. from arts and crafts to walking for Volunteers record local newspaper health, therapy garden, cardiac articles and magazines onto audio rehabilitation sessions etc. Wheelchair tapes to post to visually impaired accessible car (the Bringo) can be listeners locally. New members used for social as well as essential welcome. journeys. Border Links Ltd, 4a Grove Gardens, Prior Park, Berwick, TD15 2EN 01289 305423 #FMMJOHIBN(ZN 6OJU" www.borderlinks.co.uk Foundry Yard, Bellingham Fortnightly drop-ins for people with NE48 2DA, 01434 221161, learning disabilities for coffee, chat Brian Turner brian@ and events. In Berwick, Amble and disabilityfitness.com Kelso, with night club in Berwick too. www.bellinghamgym.co.uk Successful vegetable box scheme as Disability friendly gym run well as training and other activities. by instructors experienced in working with people with Calvert Trust, Kielder Water, Hexham, disabilities. They specialise in Northumberland, NE48 1BS rehab training after a stroke. 01434 250232 Pay as you go system offers a www.calvert-trust.org.uk/kielder range of fitness programmes Multi activity day visits include using specialist disability archery, climbing, orienteering, equipment. Also Martial Arts, swimming. Also taster sessions e.g. exercise classes, including Water day, Sharp-Shooter day. ring or seated Yoga/Tai Chi and check the website for details of these wellbeing sessions. Ring in throughout the year, no pre-booking advance of a first visit. required.

See also page 24 Calvert Trust holidays.

8 www.alabasterpublishing.co.uk Social Life

Castle Morpeth Disability Association, Florence Hope Club, Parish Hall, (CMDA), Office 3D, First floor, Austin St Helen’s Street, Corbridge, NE45 5BE House, Sanderson’s Arcade, Morpeth, 01434 603239 or 0778 753 7200 NE61 1NS, 01670 504488 www.florencehope.com www.cmda.org.uk Friendly day activity club for people Charity supports people with with dementia, Tues and Thurs 9.30 disabilities or sensory loss. am - 4.00pm or half day and hourly

options available. Crafts, games, t )FBMUIZ-JWJOH(SPVQGPSPMEFS reminiscing, singing, exercise, day people has exercise sessions, and afternoon trips out. Lunch and one to one or group support, transport from surrounding area if speakers, trips etc. First Tues required. Self refer or be referred. of the month 1.00pm - 3.00pm.

Christie Thompson 01670 504488 Friends Action North East, (FANE) c/o t .PSQFUI"SFB1BSUJBMMZTJHIUFE Ouseburn Farm, Ouseburn Road (SPVQ ."14 IBTPVUJOHT (off Lime Street), Newcastle, NE1 2PA social events, training, crafts. 0191 231 4327 First Sat of the month 2.00pm - www.friendsaction.co.uk 4.00pm, Ann Purvis 01670 518191. Charity’s one-to-one friendship t "MMPUNFOUHBSEFOJOH SBJTFE mentoring project supports adults beds) in Bedlington seven days with learning disabilities to develop a week. skills to overcome barriers to making friendships and being more active t $PNQVUJOHDMBTTFTBU4UPCIJMM in their community. Operates in West branch. Northumberland and you can self- See also page 29 shop, page 43 refer. handyman, page 64 job search.

Chrysalis Tynedale, Torch Centre, Corbridge Road, Hexham NE46 1QS, 07760 124539 www.chrysalis-tynedale.org.uk Club for people with memory problems or dementia and their families. Singing, gardening, art, indoor golf, socialising. Mon and Wed afternoons, ring before your first visit.

9 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Gateway into the Community, dry stone walling, gateway making Community Centre, Gilesgate, and transformation of Ashington Hexham, NE46 3NP woods. Wheelchair accessible 01434 607653 transport available for some projects. www.gatewayintothecommunity. Projects for people with dementia: co.uk Blooming Well, natural crafts and Social, leisure and learning activities garden project runs at Pegswood on for adults with learning disabilities. alternate weeks from May 2013. (SPVQTJO)FYIBNBOE1SVEIPF Health Walks in Hexham and coming include Choir, Arts, Computers, soon in Morpeth and Alnwick. Badminton and regular disco. Also employability skills, personal Haltwhistle Activity Group, Haltwhistle development and occasional Library (during rebuild of Memorial outings. Self refer but ring before your Hospital) first visit. 01434 600599, Jane Coulson www.adapt-ne.org.uk Get Together Club, Community Social group Mon and Wed 10.00am Centre, Links View, North Seaton – 2.00pm with arts and crafts, games, Colliery, NE63 0XQ videos etc. as well as lunch. £25 per 01670 826563, or 0787 985 8194 day includes transport. Lunch is an Jean Morris extra £2.50. Pay privately or from your Run by disabled people for disabled personal budget. people from Ashington, Bedlington, Blyth and Cramlington. Bingo, raffle, Hexham Lunch Group, Tynedale speakers, quizzes, crafts, trips out. New Centre, Haugh Lane Industrial Estate members welcome, including people Hexham NE46 3PU with mild mental health problems 01434 600500, Jane Coulson and learning disabilities. Mon 9.30am www.adapt-ne.org.uk – 3.00pm. Lunch group with an entertainment activity. Thurs 11.00am – 1.30pm. £10 Groundwork North East, Union Depot, per day includes lunch, with transport Front Street, Pegswood NE61 6RG at an extra cost of £2.00 01670 514876 (within Hexham). www.northeast.groundwork.org.uk Outdoor projects with volunteers including people with disabilities, e.g.

10 www.alabasterpublishing.co.uk Coquet Trust

Coquet Trust has been a registered charity since 1995, we off er person centred support packages to children, young people and adults with a learning disability to encourage community participation, promote independence, health and well-being.

We provide: t Regular and reliable staff for session work t Support from a few hours per week up A day out at York to 24/7 support including sleepovers t Personal care t Short break support t Additional hours in academic holidays t Support at home t Personal budget planning t Contracts for families using individual budgets t Staff who work in partnership with other agencies Ice cream at Blyth Park t A contribution to staff expenses when they are with you t Honest and open communication t Emergency 24 hour on-call service for our employees

All our employees undergo rigorous pre-recruitment checks (including an enhanced CRB) prior to employment. All our staff take part in mandatory supervision/training. Additional training is provided when it is relevant to the service. IF YOU WOULD LIKE TO DISCUSS YOUR SUPPORT, PLEASE CONTACT US: 0191 285 9270 Or visit www.coquettrust.co.uk Delivering Post Or call into our head offi ce; just ask for Susan or Alison

23/24 Lansdowne Terrace, Gosforth Coquet-Trust Newcastle upon Tyne NE3 1HP Registered charity No: 1121062 CoquetTrust 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Mencap Alnwick and District Branch, Outsiders Club, 0707 499 0808 01670 787537 or 01665 602922 07074 993527 Sex & Disability www.mencap.org.uk Helpline Leisure group with members from a www.outsiders.org.uk wide area. Monthly trips and events Club offers self help support, include theatre, disco, bowling, BBQ, friendship and dating for people pubs etc. Wheelchair accessible with physical and social disabilities. holiday chalet at Haggerston Castle, Helpline Mon – Fri, 11.00am – 7.00pm for families of people with special for calls from disabled people and needs. health care professionals.

See page 57 for Mencap’s Learning Taking Part Workshops, access to Disability Helpline local activities and opportunities, see main entry on page 59. Mind Active, 01670 820461 www.mindactive.org.uk Wansbeck Disability Forum, Monthly community days with lunch, c/o The Toy Library, Station Villa, activities and entertainment for Kenilworth Road, Ashington, people with dementia, their families NE63 8AA and friends. Blyth and Bedlington 01670 523539, Karon Cook Station, ring for details. www.wansbeckdisabilityforum.com Activities and outreach sessions at Parkinson’s UK Northumberland, Tyne Stakeford and Bomarsund Welfare & Wear Active Persons Branch, centre first and third Thurs of the 07747 023628, Lesley Howett month, 10.00am – 1.00pm. www.parkinsons.org.uk and Facebook Walks with Wheelchairs Badminton, dance, archery, spinning, www.walkswithwheelchairs.com/ etc. at Westgate Community College Northumberland Centre for Sport, Mon 7.00pm – Lists tried and tested walks across the 8.00pm. Also first Sun of the month country suitable for wheelchair users, at Marriott Hotel, Metro Centre. All with reviews, directions and distances welcome to drop in. etc. For Northumberland these are in Haltwhistle, Low Prudhoe and Newcastle.

12 www.alabasterpublishing.co.uk Social Life

SPORT Gateway Wheelers, 07764 495902, Brian Milner (Gateshead), www.gatewaywheelers.org.uk Borders Wheelchair Curling Club, Cycling for people with disabilities Border Ice Rink, Golf Course Road, providing suitable cycles, equipment Kelso, Roxburghshire, TD5 7SL and support. Website lists events 01896 823690 Valerie Robertson throughout the North East. Clubs are www.bordericerink.co.uk in Darlington, Chester-le-Street and Club runs October to March. (BUFTIFBE Specialist wheelchairs and delivery sticks, wheelchair ramp and portable Henshaws Society for Blind People, ramps onto the ice. Coaching events 0191 275 9417 and occasional competitions. www.henshaws.org.uk/north-east

Blind football, with coaching and Cyclops, The Parks Sports Centre, competitions. Also archery, swimming off Howden Road, North Shields, and gym sessions. Ring for details. Tyne & Wear, NE29 6TL 07974 720002, www.cyclopsnt.org Northumberland County Golf Cycling for people with disabilities Partnership, 07726 601724, Regional using adapted or conventional bikes. Development Officer Jason Budd Open sessions Wed and Fri 2.00pm - www.northumberlandcgp.co.uk 3.00pm or solo or group sessions can New golf programme to include be arranged. people with disabilities expected

to begin in Spring 2013, Check the Disabled Golf Association, website or ring for details. 01666 503918 www.disabledgolfsociety.com Northumberland Special Olympics, Organise tournaments around the 01670 814511, Helen Critchlow country including Northumberland. www.specialolympicsgb.org.uk Information and help with equipment Swimming, football and athletics for members, with golf buddy service training and competition for people for competitions. with a learning disability aged 8-80.

Transport available from some areas. New members and volunteers always welcome.

13 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Pegasus Centre, Tranwell, Morpeth, appointment to check suitability NE61 6AF, 01670 518219 before first visit. www.thepegasuscentre.org.uk BHS approved centre for novice Riding for the Disabled, (RDA), and experienced riders. Lessons for 0845 450 7096, Sue Wade people with physical, mental and Northumberland region sensory disabilities, as well as able- www.rda.org.uk bodied riders. Dressage competitions Pegasus (above) is a large RDA and other events. Hoist available if centre and can cater for adults. required. Also other activities e.g. Smaller groups open for limited Archery. hours, usually for school groups or See also page 56 Horsepower for individual children. These are at Etal, Ability. Alnwick, Slaley and a Newcastle group at Westerhope. Contact Sue for information about riding or Percy Hedley Foundation Sports volunteering. Academy, 0191 268 7116 www.percyhedley.org.uk Specialist services for disabled WHEELCHAIR ANGLING people with sports academy in Wheelyboats are adapted Killingworth. Sports include Boccia, to make them accessible to Wheelchair Basketball, Powerchair wheelchair users and other Football and Martial Arts with some disabled people. They are simple sessions in the community too. to operate, ring in advance to hire them. Pine House Hydrotherapy Pool, Pine House, Park Drive, Hepscott park, t 8FTU8BUFS"OHMJOH )BMMJOHUPO Morpeth, NE61 6QA Reservoir, Colwell, Hexham, 0844 736 1442 NE46 4TP www.pinehousepool.com 01434 681405, John Irving Indoor heated pool for disabled www.westwaterangling.co.uk adults or youngsters with their carers. Trout water fly fishing club with Attached to a private house but with clubhouse, good access and separate access, accessible toilet, informal tuition by arrangement. shower and changing, including Ring to book the Wheelyboat three adult changing table. Sessions days in advance of a visit—free of bookable Mon - Sat. Make an charge.

14 www.alabasterpublishing.co.uk Social Life

t -FBQMJTI8BUFSTJEF1BSL WHEELCHAIR ARCHERY Kielder Water, Hexham, www.archerygb.org 01952 677888 NE48 1BT There are 10 clubs in 01434 251000 Northumberland, for details visit the www.visitkielder.com website above or ring. Many are Two Wheelyboats to hire for fishing. open to able and disabled people Also wheelchair accessible spots as long as you can draw a bow and for bank fishing. The annual+BDLJF complete the safety course. Clubs Charlton Trout Cup is hosted here, usually offer coaching, competitions contact the +BDLJF$IBSMUPO and recreational shooting with Disabled Anglers Association, equipment provided. Here are two 0121 429 6107, Pat Redfern. popular ones. t 5XFFE'PVOEBUJPO t #FSXJDL"SDIFST +PIO(JMM 01896 848271 01289 388626 www.tweedfoundation.org.uk www.berwickarchers.co.uk Two wheelyboats designed for salmon angling. Safe and stable t (SFFO-BOF%JTBCMFE for people in wheelchairs or with Able-Bodied Archers, limited mobility and rowed by a 01670 523574, Graham Baker trained boatman. Usable on most www.greenlanearchers.com of the main beats on Tweed.

Wheelchair Sports and Leisure Club, t 'POUCVSO3FTFSWPJS 3PUICVSZ The Torch Centre, Corbridge Road, NE61 4PL Hexham, NE46 1QS 0845 155 0236 or 01669 621368 0191 236 5787, Isobel Landers Smaller friendly, family oriented Friendly club for wheelchair users fishery, suitable for disabled across the county, Fri 1.00pm – anglers. No wheelyboat but there 6.00pm. Free activities include is a platform for disabled anglers snooker, bowls, darts, table-tennis, on the north shore. basketball, kurling, rifle-shooting, dominos etc. Bar and kitchen. New members welcome, no need to be good at sport, just turn up.

15 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

SPORTS & LEISURE Facilities here are used by the community as well as residents. CENTRES Swimming pool with hoists, disabled DIBOHJOHBOEUPJMFUT(ZNPQFOUP Most swimming pools have all. hoists available on demand, although some prefer you to ring Haltwhistle Swimming & Leisure in advance, so that staff can Centre, Greencroft, Haltwhistle make them ready and arrange NE49 9DP, 01434 320727 assistance as necessary. Centres www.haltwhistleleisure.co.uk with fitness gyms usually have some equipment that is suitable Newbiggin Sports & Community for people with disabilities. Centre, Woodhorn Road, NE64 6HG, 01670 532348 Ashington Leisure Centre, Institute www.activenorthumberland.org.uk Road, Ashington, NE63 8HP (SFFO-BOF%JTBCMFEBOEBCMF 01670 622130 bodied archers meet here in winter. www.activenorthumberland.org.uk See previous page. Disabled Bowls Club.

Ponteland Leisure Centre, Callerton Blyth Sports Centre, Bolam Avenue, Lane, Ponteland, NE20 9EG Blyth, NE24 5BT 01661 825441 01670 542222 www.harpersfitness.co.uk www.activenorthumberland.org.uk Falls class. Riverside Leisure Centre, New Market,

Morpeth, NE61 1PR Concordia Leisure Centre, Forum 01670 514665 Way, Cramlington, NE23 6YB www.harpersfitness.co.uk 01670 542222 www.activenorthumberland.org.uk Rothbury Pool & Gym, Silverton Lane,

Rothbury, Northumberland, NE65 7RJ Granary Leisure Complex, Links Road, 01669 622834 Amble NE65 0SD www.activenorthumberland.org.uk 01665 710727 www.parkleisure.co.uk/amble-links

16 www.alabasterpublishing.co.uk Social Life

Sporting Club, Cramlington High MULTI ACTIVITY School, High Burn, Cramlington, Northumberland, NE23 6BN & DAY CENTRES 01670 591 970 Northumbria Healthcare www.activenorthumberland.org.uk 01670 536400

Traditional day centres offer art, craft, Swan Leisure Centre, music etc and a chance to socialise. Northumberland Road, Tweedmouth, Northumberland’s Adult Social Care Berwick, TD15 2AS service can advise on these, or if 01289 330603 necessary they may give financial www.swanleisurecentre.co.uk support through a personal budget, subject to a financial assessment. Waterworld, Front Street, Prudhoe, NE42 5DQ Age UK Northumberland 01661 833144 0845 140 0088 www.activenorthumberland.org.uk www.ageuk-northumberland.org.uk Pool has beach area for easy access They operate day centres for over 50s. and wheelchairs for water. Their Community Dementia Service operates day centres for older people Wentworth Leisure Centre, Wentworth with dementia in Amble and Berwick, Park, Hexham, NE46 3PD, transport provided. Self referral or 01434 607080 through care manager. www.activenorthumberland.org.uk

Wentworth Bowl, 01434 611754, tenpin bowling centre.

Willowburn Sports & Leisure Centre, Willowburn Avenue, Alnwick, NE66 2JH 01665 605030 www.activenorthumberland.org.uk

17 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Let us take the heartache Leading the work to out of washing day! t ﬁnd a cure t change attitudes and t demand better services for people with Parkinson’s Did you know we provide one-to-one one-to-one ŝŶĨŽƌŵĂƟŽŶĂŶĚƐƵƉƉŽƌƚĂƐǁĞůůĂƐƐƵƉƉŽƌƚ information and have support groups inŐƌŽƵƉƐŝŶEŽƌƚŚƵŵďĞƌůĂŶĚ͍ Northumberland? A happy relief every laundry day Did you know ĂďŽƵƚŽƵƌŽƉƉŽƌƚƵŶŝƟabout our opportunitiesĞƐĨŽƌ forǀŽůƵŶƚĞĞƌƐĂŶĚŽƵƌƚƌĂŝŶŝŶŐΘĞĚƵĐĂƟ volunteers and training and ŽŶ ! educationƐĞƌǀŝĐĞĨŽƌƉƌŽĨĞƐƐŝŽŶĂůƐ͍ service for professionals? Want to to know know more?more? Free&ƌĞĞEĂƟ NationalŽŶĂů,ĞůƉůŝŶĞ͗ Helpline: 0808 0808 800 800 0303 0303 Opening Hours: Information/ŶĨŽƌŵĂƟŽŶΘƐƵƉƉŽƌƚǁŽƌŬĞƌͲ and support worker – ,! - .* Northumberland:EŽƌƚŚƵŵďĞƌůĂŶĚ͗ϬϴϰϰϮϮϱϯϲϬϴ 0844 255 3608 / .0 ŵĂŝů͗ŝƐǁ͘ŶŽƌƚŚŽŌǇŶĞΛƉĂƌŬŝŶƐŽŶƐ͘ŽƌŐ͘ƵŬ " #$ % & ' (&)* +" Email: [email protected] 1 11 !

Friends Action North East FANE Champions friendship, raising expectations and creating opportunities to do ordinary things. YOUR GREAT ONLINE RESOURCE What’s on in your local area Meeting zone Interactive community map You rate venues and facilities Friendship resources Website - audio feature Website - fully accessible Accessibility information All of the latest news For more information Call: 0191 231 4327 Email: [email protected] www.friendsaction.co.uk

18 www.alabasterpublishing.co.uk Social Life

Ashington Day Care Centre, 8 John Northern Causeway, 17 Wallace Street, Ashington, NE63 0SE Green, Berwick, TD15 1EB 01670 858623, Sharon Scott 01289 356919 www.sja.org.uk www.mentalhealthmatters.com 3VOCZ4U+PIO"NCVMBODFGPSPWFS Outreach and floating support for 65s with physical or mental illness or people with mental health concerns. disability. Shopping scheme, theatre Recovery coaching to promote trips, yoga, sugarcraft, computers independent living, also day centre allotment. Open 7 days a week. Also with social activities, exercise, hobbies Berwick Day Care Centre—similar etc. See ad on page 54. centre, open 3 days a week. Parkhead Resource Centre, Bell View Resource Centre, 33 West Ashington, Park Rd, Ashington, Street, Belford, NE70 7QB NE63 8EB, 01670 855 561 01668 219220 www.stcuthbertscare.org.uk Day care for older people as well Stimulating educational activities as new dementia services coming for adults with learning difficulties. along in 2013. These are expected to Also day trips, excursions, socialising. include a dedicated dementia unit On referral from Northumberland and outreach service. Healthcare.

Blyth Star Enterprises, 30 Ridley Street, Percy Hedley Foundation, Chipchase Blyth, Northumberland NE24 3AG House, Forest Hall, Newcastle, 01670 355421 NE12 9QU www.blythstar.com 0191 238 1300 Charity supports people with mental www.percyhedley.org.uk health issues, learning and other Charity offers specialist services for disabilities through supported living disabled people. Day centre. schemes, training and activities for interest or leading towards employment. Woodwork, IT, crafts, catering, admin and finance. Commercial horticultural unit and a wood fuel centre - offer training and work experience.

See also page 42, page 43, page 62 and ad on page 63. 19 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Pot-A-Doodle Do, Borewell, ARTS & CULTURE Scremerston, Berwick-upon-Tweed, Northumberland,TD15 2RJ Many places of interest offer 01289 307107 discounted or free admission to www.potadoodledo.com a companion accompanying Activity centre runs arts and crafts a disabled person. This includes activities for all including people with the Theatre Royal and the Sage physical or learning disabilities— (BUFTIFBE BMTPTPNFNVTFVNT either as groups or individuals. Also sports venues, cinemas, National walks, fishing, wigwam village, café Trust or English Heritage sites. and farm shop. No steps, disabled toilets and parking. Open 7 days, 10.00am – 4.00pm. 20,000 Voices, Newbiggin Community Arts Centre, Woodhorn Pottergate Centre, Howling Lane, Villa, Woodhorn Lane, Alnwick, NE66 1DJ Newbiggin by the Sea, NE64 6PY 01665 602181 01670 852 445 www.thepottergatecentre.org.uk www.20000voices.org Day service for people with learning They run singing sessions, workshops disabilities. Newsletter, catering, and community choirs in community gardening, sport, sensory activities venues. Singing improves breathing, etc. Outreach centres in Amble, posture, exercises the brain and Rothbury and Seahouses. is very sociable. All welcome, although some venues have limited Self Unlimited, Ponderosa House, accessibility, ring for details. Coopies Field, Coopies Lane, Morpeth, NE61 1JT, 01670 500 690 www.selfunlimited.co.uk Support for adults with learning disabilities includes residential dementia unit, wide range of day services and activities and employment opportunities. Art therapy, dance, drama, garden club etc. Self-referrals accepted.

20 www.alabasterpublishing.co.uk Social Life

Audio Book Group, Morpeth Library, Lawnmowers Independent Theatre Gas House Lane, Morpeth, NE61 1TA Co, Swinburne House, 01670 500393, Lynne Riddell Swinburne Street Gateshead, Book discussion group for people with NE8 1AX visual impairment meets monthly on 0191 478 9200 Thurs 1.30pm - 3.00pm. Occasional www.thelawnmowers.co.uk speakers and trips to book festivals. Theatre company run by, and for, people with learning disabilities. BBC The Ouch! Blog Dance and theatre workshops, www.bbc.co.uk/news/blogs/ouch/ evening clubs Mon-Thurs, in drama, Blog and internet talk show reflecting dance and music. Places are limited disability life. Add your comments so book in advance. They tour drama and listen to the monthly podcast. and host events for learning disabled people across the region including Haltwhistle Film Project Co Ltd, evening groups and popular Market Square, Haltwhistle, NE49 OBL Krocodile Klubs for 16+. Some day 01434 320360 or 07531 384987 places too. www.haltwhistlefp.co.uk and www.filmable.org.uk Northumberland Theatre Company, Film production company also runs (NTC) 01665 602586 training and workshops in film and www.northumberlandtheatre.co.uk animation. Within HFP is FilmABLE a Based at Alnwick Playhouse NTC tours film production company run by and shows around the county in smaller for people with learning disabilities. venues such as village halls and HFP and FilmAble take commissions community centres. Look out for their and tour their work widely in the family Christmas productions with region. signer for hearing impaired audience members. Contact them if you are interested in booking a show for a local venue.

21 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Seven Stars Theatre Company, www.disabilityartsonline.org.uk Headway Arts, 21 Quay Road, Blyth, Online arts journal offers disabled NE24 2AS, 01670 351962 and deaf artists, performers, film- www.headwayhq.co.uk makers, writers, and critics a place Northumberland’s learning disabled to discuss artistic practice. Its theatre company devise and perform contributors are disabled artists their own work in theatres and or writers, or from disability arts community venues. New members organisations. It also holds a directory are welcome—ring to arrange a of disabled artists and organisations. taster day, then join by referral from a care manager. HOLIDAYS & SHORT BREAKS Shadowdance, Alnwick Playhouse, Alnwick, NE66 1PG 01665 604459, Joanne Burn or There are many companies 01665 510785 Box Office specialising in holidays and www.alnwickplayhouse.co.uk travel for people with disabilities. Movement, dance and drama for Here we have listed some of the learning disabled performers. Ring better known. If you book through for dates and times. New members a travel agent they will check welcome. resorts and individual hotels for suitable accommodation Twisting Ducks Theatre Company, and facilities and can organise West Gate Community College, West special assistance for your Road, Newcastle upon Tyne, NE4 9LU journey. 07925 167775 See pages 35–36 for assistance at www.thetwistingducks.co.uk Airports, Bus and Train travel. Company creates and performs drama, music and videos on issues related to disability. Adults with learning disabilities can join in running a TV company, a Theatre company or a Band. Monthly theatre night with productions from other learning disabled companies.

22 www.alabasterpublishing.co.uk Social Life

Help with Holiday Information Tourism for All, 0845 124 9971 www.gov.uk/foreign-travel-for- www.tourismforall.org.uk disabled-people Information on all aspects of Website lists the services you can holidays for disabled people and expect from airlines, and other useful older people. Searchable directory pointers for travellers with a disability. of accommodation, campsites, accessible attractions, escorted Disability Rights UK, 12 City Forum, holidays and foreign travel. 250 City Road, London EC1V 8AF 0207 250 3222 ACTIVITY www.disabilityrightsuk.org & RESPITE BREAKS (VJEFUPBDDFTTJCMFIPMJEBZ accommodation in Britain and Ireland either in print or on the Alan Shearer Short Break Centre, website. They also supply keys for 0191 267 8128 disabled toilets in the National Key www.alanshearershortbreakcentre. Scheme and a guide to where they org.uk are located in the UK. Short respite breaks for people

with severe physical and learning See also p6 Accessible England disabilities across the North East. Linked to the Alan Shearer Activity North Tyneside Coalition of Disabled Centre with free access to its People, 0191 296 1437 specialist facilities. Healthcare www.ntcdp.co.uk professionals, social workers or The Coalition keeps a database of independent families can refer guests holiday and respite care venues. They or book a short break. can give you information on these, but act as a signposting service only See page 7. and do not make bookings.

Ricability 0207 427 2460 www.ricability.org.uk Consumer research charity for older and disabled people has information including details of companies offering accessible holidays. On the website click Consumer Reports, then Helpful Organisations, then Holidays. 23 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Calvert Trust, Kielder Water, Hexham, The Beamsley Project, Harrogate Northumberland, Road, Beamsley, Skipton, North Yorks, NE48 1BS, 01434 250232 BD23 6JA www.calvert-trust.org.uk 01756 710 255 Holidays, activity breaks and respite www.beamsleyproject.org breaks for people with disabilities, Self-catering holiday accommodation their families and friends. Centres at in the Yorkshire Dales for people with Kielder, the Lake District and Exmoor. disabilities and their carers. High They specialise in outdoor activities quality facilities in the main centre and themed weeks include sailing, and adjoining cottage. bushcraft, country and western, pamper week etc. Jane Percy House, Brockwell Centre, Northumbrian Road, Cramlington, See page 8 for Activity day visits and NE23 1XX drop-in taster sessions. 01670 590333 www.disabilities-trust.org.uk Disability Snowsport UK, Glenmore Residential and respite care for Grounds, Aviemore, Scotland PH22 people with physical disabilities. 1QU, 01479 861272 Activities to build and maintain skills. www.disabilitysnowsport.org.uk Day trips and holidays can Skiing and snowboarding activity be arranged. On referral only. weeks in Scotland, Europe and North America using adapted equipment. They cater for any level as lessons are all one to one.

Back-Up Trust, Jessica House, Red Lion Square, 191 Wandsworth High Street, London, SW18 4LS, 020 8875 1805 www.backuptrust.org.uk Residential activity courses for people with a spinal cord injury to increase independence. Skiing, canoeing, archery, drama, wheelchair skills and multi-activity courses. Some take place in the Lake District.

24 www.alabasterpublishing.co.uk Social Life

Northumberland County Blind Association Support blind and partially sighted people in Northumberland Our services include: Local clubs and support groups, including our newest service ... SocialEyes Northumberland. We can support you to visit our lively, independent groups to meet other partially sighted people locally and join in to choose activities and events. And see what else we do... GZ]VWâîVi^dc IgVchXgêi^dcHZgk^XZ >c[dgbVi^dc!VYk^XZVcYiZaZe]dcZhjeedgi =dbZK^hî^c\HZgk^XZ H^\]ia^cZIZaZe]dcZHjeedgiHZgk^XZ 6lVgZcZhhIgV^c^c\ 9ZbdchigVi^dcd[HeZX^Va^hi KdajciZZg^c\Deedgijcî^Zh Equipment and Low Vision Aids

NCBA, Reiver House, Staithes Lane, Morpeth, NE61 1TD Tel: 01670 514316 www.ncba.org.ukGZ\^hiZgZY8]Vg^in&&%'(-+

ROOM FOR HIRE Ideal for meetings, workshops or training sessions.

r "QQSPYTRNBSFB Facilities: TFBUJOHVQUPQFPQMF 1BSLJOHPOTJUF r *OEVDUJPOMPPQTZTUFN 5PJMFUTMPDBUFEEJSFDUMZPQQPTJUF r *OUFSOFUBDDFTT UIFNFFUJOHSPPN JODMVEJOH r 1SPKFDUPS VQPOSFRVFTU XIFFMDIBJSBDDFTTJCMFUPJMFU r 'MJQDIBSU 3FGSFTINFOUTXJUIUFB DPíFF r ,JUDIFOFUUFBSFB NJMLBOETVHBSGSFFPGDIBSHF Prices: bQFSIPVS $PNQFUJUJWFEBJMZSBUFT. To book call 01670 514316 0SFNBJMFORVJSJFTUP SVUITQJFST!ODCBPSHVL /PSUIVNCFSMBOE$PVOUZ#MJOE "TTPDJBUJPO3FJWFS)PVTF 4UBJUIFT-BOF.PSQFUI 3FHJTUFSFE$IBSJUZ/P

25 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Jubilee Sailing Trust , Hazel TOUR OPERATORS Road, Woolston, Southampton SO19 7GB, 023 8044 9108 2 by 2 African Holidays, www.jst.org.uk 01582 766122 Sailing on one of their two tall ships includes day or week voyages and www.2by2holidays.co.uk chance to take part in tall ships Accessible holidays for wheelchair races. People with a wide range of users or people with impaired disabilities sail with the Trust and there mobility. Range includes safaris, may be bursary funding available for beach, train and sightseeing holidays. which anyone may apply. Accessible Travel & Leisure, Natural Ability 01452 729739 01434 685777, Kathy Lowe www.accessibletravel.co.uk www.naturalability.org Holidays for less mobile people from Supported holidays in a rural setting specialist company set up by three with farm and other activities. wheelchair users. Nursing care, equipment hire etc can be arranged. See page 65 for training and work experience. Avalon Freedom Holidays, 01423 856589 or 01423 530053 Percy Hedley Foundation, www.avalongroup.org.uk 0191 238 1300 Short breaks and holidays in the www.percyhedley.org.uk UK or abroad for people requiring Day and residential adult services assistance by a trained companion and respite breaks. or supporter.

Vitalise, 0303 303 0145 Disabled Access Holidays Ltd www.vitalise.org.uk 0845 257 0113 or 0800 622 6000 Short breaks for disabled people and www.disabledaccessholidays.com carers, with 24-hour nursing Hotel and villa holidays specialising care and personal support. At in accessible accommodation. Many three UK centres with activities and ýJHIUTGSPN/FXDBTUMF(FUJOUPVDIUP excursions. Long-stay places available join their email brochure list. at another of their centres.

26 www.alabasterpublishing.co.uk Social Life

The Disaway Trust, email Vision Hotels [email protected] 0845 603 0051 www.disaway.co.uk www.visionhotels.co.uk Charity organises group holidays Holidays in their hotels in Devon, with physically disabled people and Somerset, Sussex and the Lakes volunteer carers. One UK and one for people with visual impairment. or two foreign holidays run per year Facilities for guide dogs too. Part of Volunteer helpers travel for half the Action for Blind People, (RNIB). cost of the holiday. See also page 29 Bell View Centre for

tourist wheelchair loans Enable Holidays 0871 222 4939 www.enableholidays.com Specialist tour operator for wheelchair users, people with limited mobility and their families and friends. Accommodation grading system.

Livability Holidays 0845 658 4478 www.livability.org.uk Accessible UK hotels and self catering properties. Hotels run entertainments, excursions etc.

Traveleyes 0844 8040 221 www.traveleyes-international.com Worldwide holidays for visually impaired people and sighted travellers. Sighted travellers claim 50% discount on the holiday in return for helping guide other travellers (they do not act as carers). Travel in small groups, for adults over 18.

27 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

02 53"/41035(&55*/("306/%

One of the most important issues affecting independence and general wellbeing is the ability to get out and about. Here are some organisations who can help you find suitable transport or mobility options for going about your daily life.

MOBILITY AIDS Joint Equipment Loans Service, & VEHICLES Northumbria Healthcare NHS Foundation Trust, 43 Colbourne Crescent, Nelson Park Industrial Your GP can refer you for an Estate, Cramlington, NE23 1WB, assessment of your need for 01670 730595 mobility aids. If you can, view www.northumbria.nhs.uk and try out equipment before Northumbria Healthcare can supply you buy so you know it will be equipment on permanent loan to suitable. A specialist shop will help you live independently and have expert staff to advise on safely at home. Range includes maintenance or fit etc. If you wheelchairs, walking and bathing buy from the internet or direct aids, specialist furniture such as beds, from manufacturers - find out in chairs, grab rails, alarms, door entry advance what is best for your systems, hoists etc. You will need to be needs. SFGFSSFECZZPVS$BSF.BOBHFS (1PS another health professional. They will assess your needs to find the most suitable equipment.

28 www.alabasterpublishing.co.uk 5SBOTQPSU(FUUJOH"SPVOE

If you need a wheelchair for your Disability North, The Dene Centre, job the Access to Work scheme Castle Farm Road, Newcastle, may provide one. Contact the NE3 1PH, 0191 284 0480 Employment Disability Adviser at your www.disabilitynorth.org.uk MPDBM+PC$FOUSF1MVT Advice and support service also See page 65. demonstrates and assesses specialist equipment in their Independent Bell View Resource Centre, 33 West Living Centre e.g. wheelchairs, walking aids, bed, bathroom and Street, Belford, NE70 7QB kitchen equipment, etc. They keep 01668 219220 lists of secondhand equipment Wheelchair loan scheme - often lent available and will also help you to visitors to holiday properties or advertise equipment you may wish to camps in the area. sell yourself.

Castle Morpeth Disability Association See also p 44 for more support (CMDA), Office 3D, 1st Floor, Austin services House, Sanderson Arcade, Morpeth, NE61 1NS, 01670 504488 Disabled Living Foundation www.cmda.org.uk 0845 130 9177 Their shop sells living aids e.g. www.dlf.org.uk walking sticks, wheelchairs, walkers www.livingmadeeasy.org.uk etc from stock or from their disability Useful advice on daily living aids catalogue. All at cost price with a and products. Helpline, fact sheets, try before you buy scheme. Free supplier directory and simple wheelchair loan scheme. AskSARA online system guide you to find items that may be helpful. Shopmobility scheme costs £4 per year to join which allows free use of scooters within Morpeth Mon – Fri. Book in advance.

See also page 9 activities, page 43 handyman and page 64 job search.

29 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Disabled Motoring UK, National Forum of Mobility Centres, 01508 489 449 0800 559 3636 www.disabledmotoring.org www.mobility-centres.org.uk Campaigns on behalf of disabled Helpline and information on all motorists. Free advice service for aspects of outdoor mobility. Includes members as well as casework service vehicle access and adaptations, to help dispute parking charges, fines, scooters, wheelchairs, driving with a disabled bay abuse etc. disability etc. The North East Forum member is North East Drive Mobility. Mobility Trust, 0118 984 2588 www.mobilitytrust.org.uk North East Drive Mobility, Walkergate The trust helps provide powered Park, Centre for Neuro-Rehabilitation wheelchairs or scooters for disabled & Neuro-Psychiatry, Benfield Road, people who cannot obtain one Newcastle, NE6 4QD otherwise. Write a letter of appeal 0191 287 5090 explaining your situation to Mrs Anne www.ntw.nhs.uk/mobility Munn, Mobility Trust, 17b Reading Personal driving assessments for 3PBE 1BOHCPVSOF #FSLTIJSF 3(-3 people with a condition affecting their ability to use a vehicle as driver Motability, 0845 456 4566, or passenger. Accredited by the 0845 675 0009 textphone Forum of Mobility Centres. www.motability.co.uk Charity’s scheme helps disabled Red Cross Equipment Loan, people lease a car, scooter or 0191 273 7961 powered wheelchair through a www.redcross.org.uk network of dealers. A disabled person Wheelchair and walking frame loans who doesn’t drive can still apply. from depot in Newcastle or Hexham. You may be eligible for the scheme Sometimes secondhand wheelchairs in exchange for part, or all of your are available to buy. Ring in advance Disability Living Allowance or Personal to make an appointment to visit. Independence Payment. See page 66-67 for changes to DLA.

30 www.alabasterpublishing.co.uk 5SBOTQPSU(FUUJOH"SPVOE

Ricability, 0207 427 2460 National Association for Bikers with a www.ricability.org.uk Disability, 0844 415 4849 Charity carries out detailed research www.nabd.org.uk on products for disabled and older (FOFSBMJOGPSNBUJPO JOTVSBODF people. Includes choosing a car licence and legal advice as well as or powered wheelchair; vehicle grants for adaptations of motorbikes adaptations, people lifters etc. for disabled users. They also loan Also holds lists of specialist local learner bikes nationwide for training and national suppliers and vehicle and assessment tests. converters. Ring for information, download a report from the website INSURANCE or request a printed copy.

Insurance is not required to PRIVATE HIRE use a powered wheelchair or scooter, even if you use it on the Some commercial companies offer road. But it is sensible to have a hire service for specific items. Find cover for accidents and injury them in the Yellow Pages, or on www. and perhaps theft, breakdowns, yell.com under Mobility and Access accidental damage etc. Equipment.

Age UK Northumberland, VEHICLE ADAPTATIONS 0845 0 950 150 or 0845 140 0088 www.ageuk-northumberland.org.uk For an independent assessment of They offer insurance for over 50s your adaptation needs, contact the for mobility buggies and scooters Forum of Mobility Centres. provided they don’t travel at more than 8mph. This is covered under a See above. home insurance policy which also covers third party liability. For information on assistance with financing your adaptations, contact Motability.

See above.

31 IT'S NEVER TOO LATE... END DISABILITY HATE If anyone hurts or upsets you or damages your property because you have a disability, they are committing a HATE CRIME.

REPORT TO:

A Safe Reporting Centre or Michelle Redfern Northumbria Police Community Engagement Ofﬁcer: 101 ext 69191

www.alabasterpublishing.co.uk 5SBOTQPSU(FUUJOH"SPVOE

British Insurance Brokers’ Association, The BRINGO, Bell View Resource 0870 950 1790 Centre, 33 West Street, Belford, www.biba.org.uk NE70 7QB, 01668 219220 Ring the helpline or fi nd a broker Wheelchair accessible car scheme through their online lists. These for essential and social journeys, include companies insuring modifi ed driven by volunteer drivers. vehicles or motor cycles, and See also page 8. epileptic motor cover.

Getabout Northumberland, COMMUNITY WRVS, 0845 266 8906, TRANSPORT SCHEMES (ring 9.00am – 1.00pm) or 07834 753387 www.wrvs.org.uk Adapt (North East), Volunteer car transport scheme for 01434 600599 regular or one-off trips, shopping, www.adapt-ne.org.uk social, hospital etc. They also have a Range of transport schemes for wheelchair accessible car but ring members, who are isolated by fi rst for details of this. disability or through living in a rural area. (Individual membership NEED Ltd (NE Equality & Diversity) currently £2 per year). 01665 605780 Services include Minibus hire, Dial a www.needltd.co.uk Ride, Individual Support Service and Safe, accessible transport across the Wheelchair Loan. region and borders, for organisations or individuals who are isolated or Blyth Valley Disabled Forum, without access to conventional 01670 360927 transport or who need a ‘door to www.blythdisabledforum.co.uk door’ service. Includes Dial-a-Ride Fully accessible vehicle for people service into market towns from rural who are disabled or who have limited areas, also free Travel Planning for mobility for social outings, church help with diffi cult journeys. services, recreation, etc. Available 7 days.

33 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

North Seaton Colliery Community Red Cross Transport Scheme, Centre Minibus, 01670 851457 0191 273 7961 Wheelchair accessible 17 seat www.redcross.org.uk minibus for groups and individuals. North of Tyne scheme covers Ring evenings, after 9.30pm if Northumberland too. Car or possible. wheelchair-accessible minibus can be arranged for individuals or groups Northumberland Car Share scheme, for any journey purpose. Go Smarter Northumberland Team, 01670 620161, Andy Chymera, Upper Coquetdale Community www.GoSmarterNorthumberland. Transport, 07870 577 667 or co.uk 01669 621855 Car sharing scheme for one-off www.ucct.btck.co.uk or regular trips, saves money and Wheelchair accessible 17 seat bus reduces your carbon footprint. covers whole area for individual Contact the team via the website or or group bookings. Regular Friday ring for details. shopping trips to Rothbury.

Reaction Independent Living Watbus Community Transport, Shopping Project, Wansbeck CVS, 01670 522999 01670 858688, Karen Cox www.watbus.org.uk Scheme to enable people who are Community transport scheme across isolated or disabled to travel to the Northumberland for individuals or shops, bank etc. Collects from home groups who are older or who have on Tues, Wed and Thurs from different difficulty using mainstream transport. parts of Wansbeck, Seaton Valley and Blyth either fortnightly or monthly. Service runs with volunteers and there is a cost. Please ring to apply or ask your care manager.

See also page 7 for Age UK Rural Access Project .

34 www.alabasterpublishing.co.uk 5SBOTQPSU(FUUJOH"SPVOE

MORE ON TRANSPORT TRAIN TRAVEL Assisted Passenger Reservation More on Transport System, National Rail Enquiries, Traveline, 0871 200 2233 08457 48 49 50 www.travelinenortheast.info 0845 6050 600 textphone Information on local fares, times and www.nationalrail.co.uk routes for bus, coach, train or ferry If you need assistance getting on travel. or off, ring to give National Rail 24 hours notice. They will then www.gov.uk/transport-disabled connect you to the train company Transport and travel advice for to make a booking. Most trains can disabled and less able people accommodate wheelchairs and new trains have facilities to help sensory BUS TRAVEL impaired people. The website gives detailed access information for most Arriva, 0844 800 4411 stations. Bear in mind that some train www.arrivabus.co.uk companies cannot carry mobility Check on the day of travel to find out scooters. which services have low floor access. Mobility scooters must be assessed Disabled Persons Railcard, for compatibility with bus travel and 0845 605 0525 be within recommended size limits. 0845 601 0132, Minicom/Textphone www.disabledpersons-railcard.co.uk Go North East, 0845 60 60 260 If you have a disability you may be www.simplygo.com eligible for a discount amounting to Buses all have low floor access. Their a third off the ticket price. This also 8IFFMDIBJS(VBSBOUFFNFBOTUIFZ applies to a companion travelling will call a taxi for you if for some with you. reason you cannot get on.

35 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

SPECIAL ASSISTANCE CONCESSIONARY FARES: AT AIRPORTS BUS PASSES

Special assistance is free and 0845 600 6400 is arranged by the airline if you www.northumberland.gov.uk request it when you book. Bear in Free bus passes for people who are mind that airlines can only take registered disabled cover off peak a certain number of wheelchairs local bus travel throughout England. per flight. Try to arrange it 48 In Northumberland disabled pass hours in advance of travel so holders go free at any time. If you help can be offered at your need a carer with you, apply for a destination too. If you haven’t Companion Card to cover their bus done this, the airport will still do fare too. For travel into Scotland, the best they can. passes may be used on some cross border routes.

Edinburgh Airport TO APPLY/RENEW BY POST 0844 481 8989 enquiries 0131 344 3449 Special Assistance Ring for an application form Help points around the airport and send to Concessionary terminal, car parks and drop-off areas Travel, Passenger Transport Unit, have telephones or help buttons Northumberland County Council, you can use to request help with County Hall, Morpeth NE61 2EF. To baggage or wheelchair provision. Or renew it you should reapply, although book Special Assistance in advance. those passes that expired on 31 March 2013 are being automatically Newcastle Airport, 0871 882 1121 renewed. A replacement costs £15 if There is a Help Phone in the car park you lose it. if you need it, or once inside the terminal, go to the Special Assistance desk for help.

36 www.alabasterpublishing.co.uk 5SBOTQPSU(FUUJOH"SPVOE

TO APPLY/RENEW IN PERSON Blue Badge Parking Scheme, 0845 600 6400 Visit one of the Council Information National scheme allows parking Centres, taking proof of age, concessions for people with severe residency, your disability and a mobility problems—whether drivers passport photograph. Your pass or passengers. Badges are issued should arrive within two weeks. for up to three years to people with

permanent disabilities. Apply at a Council Information Centres located Council Information Centre. in: t (SFFOXFMM-BOF "MOXJDL NB There may be changes to eligibility t 8BOTCFDL4RVBSF"TIJOHUPO for badges as Disability Living t 'SPOU4U8FTU #FEMJOHUPO Allowance is replaced by Personal t 8BMMBDF(SFFO #FSXJDL Independence Payments during t ,FFM3PX$FOUSF #MZUI7BMMFZ 2013. t 'PSVN8BZ $SBNMJOHUPO t )BESJBO)PVTF )FYIBN t #SJEHF4USFFU .PSQFUI t "WFOVF3E 4FBUPO%FMBWBM

CONCESSIONARY FARES: TAXI TOKENS 0845 600 6400 Concessionary scheme for those receiving certain benefits, without access to a car, who cannot use public transport because of disability. The scheme allows you to buy £50 of tokens per year for £10. Ring for details or visit a Council Information Centre for an application form and a list of taxi firms who accept tokens.

37 About Mental Health and Disability

One in four adults will experience some operating from over 100 sites to provide a kind of mental health problem at some range of comprehensive services including point in their lives with mixed anxiety and some regional and national services. depression most common. About one in ten children have a mental health problem at We support people in the communities any one time and one in five older people of Northumberland, Newcastle, North are affected by depression. Tyneside, Gateshead and Sunderland, (Mental Health Foundation) working to deliver care and support to people in their own homes and from One in fifty people have a learning community and hospital based premises. disability requiring life long support. (Learning Disabilities Observatory) Our vision is ‘to improve the well-being of everyone we serve through delivering Neurological conditions are the most services that match the best in the world’. common cause of serious disability with ten million people in the UK living with Our Hospital sites include a condition which has a significant impact s St George’s Park, Morpeth on their lives. (The Neurological Alliance). s Northgate Hospital, Morpeth s St Nicholas Hospital, Newcastle About Us s Walkergate Park, Newcastle Northumberland, Tyne and Wear NHS s Ferndene, Prudhoe Foundation Trust is one of the largest s Cherry Knowle Hospital, Sunderland mental health and disability trusts in s Monkwearmouth Hospital, Sunderland England, employing over 6,000 staff and

www.alabasterpublishing.co.uk Our Services

The Trust offers a wide range of community Join us and become a and inpatient services for children, adults Foundation Trust member and older people with mental health Why not join the Trust and be one of over problems, including substance misuse; 12,000 public members and 6,000 staff together with learning disability and neuro- members who represent the communities rehabilitation services. we serve.

Details of some of our local services are As a member you will: included in the main body of the Golden Guide. A complete guide to services is s Receive regular information available to download through our website about the Trust and NTW appS ARE now AVAILABLEFORTHE s Give your views on our plans and I0HONEANDFOR!NDROIDDEVICES how we can make things better s Get involved, if you wish, in issues For more information that interest you about the Trust and s Elect people to the Council of Governors which will help run the Trust, our services: telephone s Stand as a Governor yourself. 0191 213 0151 or visit www.ntw.nhs.uk To ﬁnd out more about becoming a member contact Wendy Pinkney, Membership Manager on 0191 2232468 or visit the website at www.ntw.nhs.uk and look at the ‘get involved’ section.

Shining a light on the future 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

03 INDEPENDENT LIFE

Having the right kind of support and suitable modifications at home can make all the difference to someone living independently. Contact Adult Social Care whether you expect any help or not, as they offer a range of support and may come up with advice and new solutions to suit your circumstances.

ADULT SOCIAL CARE SELF-DIRECTED SUPPORT SERVICE & PERSONAL BUDGETS If you need longer-term support, there are self-directed support 01670 536400 arrangements designed to make sure www.northumberland.gov.uk/ you stay in control. If you are assessed socialcare as needing it, you will be offered a The Adult Social Care service, funded personal budget which you can use by Northumberland County Council, to make arrangements in the way can help people who need short that best suits you. term help following a health crisis or accident, and also people who need You can either manage the money longer-term support. Carers are also yourself or ask an organisation supported as they are entitled to to handle the administration for have their own needs assessed. you. Or you can opt to have Adult See also page 7 Social Care and Social Care arrange support such Health Information Points. as help from a home care agency, attendance at a day centre etc. Even if you are not entitled to a personal

40 www.alabasterpublishing.co.uk Independent Life

budget, you can still receive advice Care & Repair Northumberland, and information about social care 01670 851844 services from Adult Social Care, ring The agency works on behalf of as above. Northumberland County Council to give practical help with home Costs for Support at Home, adaptations through delivery of Charges Helpline 01670 622891 %JTBCMFE'BDJMJUJFT(SBOUT Most people contribute at least part See also page 42 for Handyperson of the cost of support. You usually service and ad on page 45. pay the hourly rate of £12.84 up to a maximum charge of £251.75 DISABLED FACILITIES GRANT per week for support at home. The level of contribution depends on This means tested Council grant your income and savings following is available to disabled, older or a financial assessment. Charges vulnerable owner-occupiers or current up to April 2013. tenants. Once the occupational therapist’s recommendations have HOME ADAPTATIONS been agreed then Care & Repair Northumberland can manage the %JTBCMFE'BDJMJUJFT(SBOUBQQMJDBUJPO If you need adaptations to process, help find any extra finance your home—such as installing required, assist you to choose a a stairlift, bathing adaptations, contractor and manage the project. wheelchair ramp etc, you can arrange this privately by hiring EQUIPMENT FOR or buying equipment. If you are INDEPENDENT LIVING a tenant your landlord may Where necessary, Adult Social Care arrange adaptations, or you can also arrange equipment to help may be eligible for partial or with independent living—which is full financial help through the usually free, as well as alarm sensors Disabled Facilities Grant. In to alert people who can help if you either case you should contact have an accident. Adult Social Care to arrange an assessment of your needs by an occupational therapist. This can be helpful even if you intend to pay yourself.

41 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Callsafe EMERGENCY ALARM SYSTEMS 0845 21 707 21 If you are concerned about safety at www.callsafe.org home, you can be connected to a 1BSUPGUIF+PIOOJF+PIOTPO)PVTJOH community alarm service so you can Trust. call for help. This can be as simple as wearing a watch or pendant with REPAIRS & MAINTENANCE an alarm button. Landlords may offer this service automatically, but it is Blyth Star Enterprises, available for residents in any kind of 01670 855130 or 07764 939189 housing. www.blythstar.com Charity runs gardening service in TELECARE Blyth Valley and Wansbeck areas, Telecare extends the basic alarm including maintenance, tidying, system by adding various sensors for supplying bedding and hanging an extra charge. There are detectors baskets. for falls, floods, gas leaks, or even See also page 19, page 43, page 62 unusual patterns of movement e.g. and ad on page 63 where someone may have become confused. Telehealth’s automated Care & Repair Northumberland, system alerts you when medication Handyperson Service, 01670 851952 is due and will alert staff if it has not DIY & small repairs are carried out been taken. Contact Adult Social for disabled and older people. Care for details, or ring one of the Free home safety assessments and following: work which prevents falls is free e.g. change light bulbs, fix curtain rails, Valley Care loose carpets etc. Other essential 01670 827100 work costs £10 per visit e.g. fit locks, Northumberland County Council change tap washers. Non essential alarm and Telecare service. work is charged at £24 per hour, e.g. Cat flaps, flat pack furniture. They Age UK Personal Alarm cannot do electrical, gas, plumbing 0800 011 3846 or roofing work or decorating. www.ageuk.org.uk/alarm

42 www.alabasterpublishing.co.uk Independent Life

Castle Morpeth Disability Association organisations. Welfare rights face to (CMDA), Handyman service face casework service Tues – Thurs 01670 504488 9.00am – 5.00pm. www.cmda.org.uk Free service for people with Azure Charitable Enterprises, disabilities, low income families Kielder Avenue, Beacon Lane, or over 60s in South East Cramlington, NE23 8JT, 01670 733966 Northumberland. They fit curtains, www.azure-charitable.co.uk shelving, flat pack furniture, inflate Shared living support in the charity’s wheelchair tyres and other small jobs. own houses for people with learning They also run a Community Repaint or physical disabilities. Also outreach Scheme, where donated unused support for people in their own paint is redistributed to others who homes. can use it. See also page 62 for work and See also page 9 activities, page 29 training schemes. shop, page 43 handyman and page 64 job search. Bell View Home Support Scheme, 01668 219220 MORE HELP WITH Volunteers offer basic short term INDEPENDENT LIVING support to provide practical help and Age UK National Advice Line, social contact. 0800 169 6565 www.ageuk.org.uk Blyth Star Enterprises, Wide range of information guides 01670 355421 and factsheets on care, including www.blythstar.com paying for a care home, finding help Charity supports people with at home, housing, personal budgets mental health issues, learning and etc. other disabilities. Its supported living scheme offers bedsit Age UK Northumberland Advice accommodation and independent Service, 0845 0 950 150 or living with support. 01665 605707 See also page 19, page 42, page 62 www.ageuk-northumberland.org.uk and ad on page 63 Telephone advice Mon – Thurs 10.00am – 1.00pm for over 50s, their families, unpaid carers and

43 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

BT Communications Help Disability Rights UK 0800 800 150 0845 026 4748 www.bt.com/includingyou www.disabilityrightsuk.org If you have hearing, sight, dexterity, Advice on direct payments, including speech or mobility impairment individual budgets, funding from BT offer help including specialist social services in relation to the equipment e.g. text or hands free care needs of the disabled, general phones, speech amplification etc, advice on employing personal and services such as sign language assistants. It does not give information communication, bills in Braille or about claiming benefits. audio. Their Try Before You Buy scheme runs at NCBA in Morpeth where you Disabled Living Foundation can try out phones and accessories. 0845 130 9177 See page 58. www.livingmadeeasy.org.uk Useful advice on daily living aids Coquet Trust, 0191 285 9270 and products through helpline, fact sheets, supplier directory and website. www.coquettrust.co.uk Support at home for those with learning difficulties by referral, but you Northumbrian Water Extra Care can book outreach support in the Scheme, 0845 717 1100 community yourself. www.nwl.co.uk The scheme is for people who may Disability North, The Dene Centre, need extra support or have special Castle Farm Road, Newcastle, requirements. They give advance warning of any planned water NE3 1PH supply cuts. If there’s an unplanned 0191 284 0480 interruption they prioritise you and will www.disabilitynorth.org.uk bring bottled water out. You may Advice on independent living as well be eligible for an alternative charge as benefit claims, representation at scheme if you have to use large appeals, rights to services, housing, amounts of water—for a particular holidays, mobility and access etc. A medical/health condition and you separate service demonstrates and are on certain benefits. Ring to assesses specialist equipment e.g. register on the scheme wheelchairs, walking aids, bathroom and kitchen equipment etc.

44 www.alabasterpublishing.co.uk Independent Life

ASK FOR OUR FREE HOME SAFETY ASSESSMENT TO HELP REDUCE SLIPS, TRIPS AND ACCIDENTS WITHIN THE H

TO IMPROVEOME, AND HANDYPERSON SERVICE HOME SECURITY. A partially free service for older and vulnerable people

Work which helps prevent Other core work is Extra non essential work falls and accidents is free charged at £10 per visit is charged at £24 per hour and includes and includes +VAT and includes

change light bulbs, changing tap washers ÀDWSDFNIXUQLWXUH hang curtains, door handles FDWÀDSV take down light shades

Tel: 01670 851952 Email: [email protected]

45 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Northumbria Supported Living CARE & CARERS Service, Leonard Cheshire Disability, Bradbury Court, Thornhill Road, Bell View (Belford) Care Workers Ponteland, NE20 9NU Register, 01668 219220 01661 867610, Jan Young Directory of trained care workers northumbriasupportedliving@ available to work in rural North lcdisability.org Northumberland. www.lcdisability.org

Specialist accommodation, care and Blyth Valley Disabled Forum, housing related support for adults 01670 364657, Disability Centre with physical, sensory or learning 01670 360927, Home Care Centre disabilities. Their domiciliary care www.blythdisabledforum.co.uk service can offer round the clock Advice on all disability issues, home support. And they run a nurse-led care support on referral. service at home too. Ring for details or to refer yourself. See also page 68 welfare benefits advice. Reaction Independent Living Shopping Project, Wansbeck CVS, Carers Northumberland, 01670 858688, Karen Cox 0844 800 7354 Scheme to enable people who are www.carersnorthumberland.org.uk isolated or disabled to travel to the Advice and support for all shops, bank etc. Collects from home adult carers, including those in on Tues, Wed and Thurs from different employment or seeking work. Support parts of Wansbeck, Seaton Valley groups, skills development, Carers and Blyth either fortnightly or monthly. Emergency Card and access to small Service runs with volunteers and there grants for carer breaks. Information is a cost. Please ring to apply or ask Line Mon-Fri 10.00am - 2.00pm and your care manager. first and third Tues of the month 5.30pm - 7.30pm (answerphone at other times). Carer Support Workers based in Ashington, Belford and Hexham work throughout the county.

46 www.alabasterpublishing.co.uk Independent Life

Carer’s Allowance Unit UKHCA (UK Home Care Association) 0845 608 4321 0208 661 8188 0845 604 5312 textphone www.ukhca.co.uk www.gov.uk/carers-allowance-unit Lists of local providers of care at Information on eligibility and claims home with a code of practice. for Carer’s Allowance and Carer’s Credit, though they cannot help filling in forms.

Carers UK, Advice Line, 0808 808 7777 www.carersuk.org Helpline Wed and Thurs, 10.00am - 12.00pm and 2.00pm - 4.00pm. Practical advice on carer’s rights, making the most of your money, juggling work and care etc.

Employment, Nursing & Home Care Agencies Find private care services in the Yellow Pages directory. Look under Home Care Services or Nurses’ Agencies & Care Agencies.

First Stop Care Advice 0800 377 7070 www.firststopcareadvice.org.uk www.housingcare.org Detailed information on specialist accommodation that offers support and/or care. Also advice on making choices as well as a directory of services for those opting to stay at home.

47 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

04 HEALTH SUPPORT

Here we have listed a range of health organisations, from hospitals to local support groups and charities. We aimed for a representative selection —but if we have missed out any that are important to you, please let us know for inclusion next time.

Support groups generally offer assistance through information and advice or offer individual PSHSPVQBDUJWJUJFT(SPVQTNBZ be run by volunteers, if you get in touch please be aware that it could be their home number you are calling.

NHS 111 HOSPITALS 0844 811 8111 is the telephone NHS 111 and out of hours help, 111 number for the following Hospitals: This service has replaced NHS Direct as well as the Out of Hours t "MOXJDL*OåSNBSZ service. Ring 111 if you urgently need t #FSXJDL*OåSNBSZ medical help or advice. But if it’s a t #MZUI$PNNVOJUZ)PTQJUBM life-threatening situation you should t )FYIBN(FOFSBM)PTQJUBM call 999. t .PSQFUI$PUUBHF)PTQJUBM t /PSUI5ZOFTJEF(FOFSBM t 8BOTCFDL(FOFSBM

48 www.alabasterpublishing.co.uk Health Support

Other Hospitals: complain or share concerns about t )BMUXIJTUMF)PTQJUBM your services. You can also write to (currently Ward 1 at Hexham "EVMU4FSWJDFTBOE)PVTJOH(SPVQ during rebuild), 01434 655405 Comments, Compliments and t 3PUICVSZ$PNNVOJUZ)PTQJUBM Complaints, FREEPOST RLTX-LBXU-SHBS, 01669 620555 County Hall, Morpeth, NE61 2DEF. t /FXDBTUMF(FOFSBM 37* 'SFFNBO (No stamp required.) & Dental Hospitals 0191 233 6161 t 4JS(#)VOUFS.FNPSJBM)PTQJUBM Age UK Northumberland 0191 220 5953 Advocacy Service 0845 140 0088, Jane Cater 0844 811 5522 or 0191 213 0151 Confidential, free service, across can both be used for Northumberland, for over 50s who t /PSUIHBUF)PTQJUBM would like help to express their views, t 'FSOEFBO)PTQJUBM access services and have their rights (formerly Prudhoe Hospital) upheld on any issues. Particular focus on helping people facing financial t 4U(FPSHFT1BSL distress or fuel poverty. t 4U/JDIPMBT)PTQJUBM

DEALING WITH Disability Hate Crime, Northumbria Police, 101 CONCERNS (non-emergency enquiries) www.northumbria.police.uk If things have gone wrong speak A crime motivated by the victim’s directly to the people providing disability is a disability hate crime. In your service. This is often the best Northumberland there are now Safe way to resolve problems. If you Reporting Centres in 20 community need help to do this ask a family venues, listed on the website or ring member or friend or see below for more information. for more assistance. See also ad on page 32

Adult Social Care Services, Comments, Compliments and Complaints Team 01670 628888 Contact the team to compliment,

49 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Equality Advisory & Support Service CHARITIES, SUPPORT GROUPS (EASS), FREEPOST Equality Advisory & SERVICES Support Service FPN4431 Action on Hearing Loss (formerly 0800 444 205, 0800 444 206 RNID), Reiver House, Staithes Lane, textphone Morpeth, NE61 1TD www.equalityadvisoryservice.com 01670 513606 Advice on discrimination and human www.actiononhearingloss.org.uk rights issues. Includes disability and Support groups for people with age discrimination. hearing loss, in Berwick, Alnwick,

Belford, Morpeth, Mickley. Also drop- PALS Service (Patient Advice and ins county wide for hearing aid Liaison), 0800 032 02 02 support. Email: [email protected] Confidential support for patients, A.D.D.E.R. (Action for Dystonia, families and carers. Information, Diagnosis, Education and Research), advice and problem-solving 0191 477 7700 about NHS care includes hospitals, www.actionfordystonia.co.uk (1T %FOUJTUT 0QUPNFUSJTUTBOE

Pharmacists. They can refer you to Age UK Northumberland Community other agencies if necessary. Dementia Service, 0845 140 0088 SAFEGUARDING ADULTS Day centre service for older people with dementia in Amble and Berwick, www.northumberland.gov.uk/safe transport provided, safe and caring If someone you know is at risk of environment. being abused or neglected contact the police if there is immediate Age UK Northumberland danger, or Adult Social Care on 01670 Friendship Line 536400. Outside office hours contact 0845 140 0088 the Emergency Duty Team on Weekly telephone call for 0845 600 5252. isolated or lonely older people in See also page 49 Disability Hate Northumberland. Also Phone a Friend Crime. scheme.

50 www.alabasterpublishing.co.uk Health Support

Introducing NHS Northumberland Clinical Commissioning Group Led by family doctors and other clinicians, NHS Northumberland Clinical Commissioning Group are responsible for the planning and buying of Northumberland healthcare. What we will do We are ensuring that you as patients will be put at the heart of the health service and are building upon the work that has previously been done. As healthcare professionals, we will be able to make decisions on your behalf to ensure that we deliver the best possible care, both in terms of quality and safety.

To ensure a local focus is maintained and because of the different needs of people across the county, we have formed four locality groups. These are based on the geographical locations in Northumberland and are called North, Central, Blyth Valley, and West. How you can get involved We are really keen to hear your views on healthcare in Northumberland and want to work with you to make sure that healthcare services are more responsive to your needs as patients.

If you would like to get involved, the easiest way is to join your Patient Participation Group by speaking to your Practice Manager at your local GP practice.

For more information Dr Alistair Blair To ﬁnd out more about us visit our website: Chief Clinical Ofﬁcer www.northumberlandccg.nhs.uk

51 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Alzheimer’s Society, Berwick 0300 222 1122 national helpline Berwick Infirmary, Day Room, www.alzheimers.org.uk 01289 331559, Doris McGlinchey t #FSXJDL Meets third Mon of the month t #MZUI 4.30pm – 6.00pm. t .PSQFUI t )FYIBN Wansbeck Many new services are being Wansbeck General Hospital, developed over the coming months, Education Room 6 including drop-in sessions for support [email protected] and information, support for carers Meets last Tues of the month and dementia café with socialising 6.00pm – 8.00pm. and activities, please ring for details. At Home in the Community Ltd, Anxiety UK, 0191 228 8300 0844 4775 774 www.athome.uk.net www.anxietyuk.org.uk Residential homes for adults with Helpline, telephone therapy, penpal learning disabilities in Haltwhistle, service, web therapy and chat room Prudhoe and Hexham, also help for people with anxiety disorders and developing enabling care packages. phobias. Brainbox, Disability North, The Dene Arthritis Care, 0808 800 3050 $FOUSF $BTUMF'BSN3PBE (PTGPSUI www.arthritiscare.org.uk Newcastle upon Tyne NE3 1PH National helpline, advice, 0800 012 4027 publications to download. Branches www.brainboxsupport.org.uk offer support, information sharing, Counselling and listening service usually a speaker and are very social for brain injury survivors and their - new members welcome, ring in families. For young people and adults. advance or else just turn up.

Alnwick Anchor Housing, Church Lane, Bailiffgate, NE66 1NP 01665 603935, Ruth Dobbie Meets first Wed of the month (except May) at 7.00pm.

52 www.alabasterpublishing.co.uk Health Support

British Heart Foundation, Community Mental Health Teams, 0300 330 3322 Northumberland Tyne & Wear NHS 0774 664 2270, Berwick support Foundation Trust group 0191 213 0151 www.bhf.org.uk For a mental health concern e.g. depression, memory problems, Central Palz, Seaton Park Medical BOYJFUZ WJTJUZPVS(1PSPUIFSIFBMUI Group, Norham Road, Ashington, professional. If appropriate they will NE63 0NG refer you to the Community team for 01670 842021 treatment and may be able to visit Therapies, counselling, social groups, you at home. transport for patients with life- limiting illness and carers in Central Contact, (Morpeth Mental Health /PSUIVNCFSMBOE0OSFGFSSBMGSPN(1 (SPVQ -UE (SFZT:BSE0MEHBUF nurse or care manager. Operates Morpeth, NE61 1QD Wed and Thurs only. 01670 510652 www.contactmorpeth.org.uk Changing Lives North of Tyne, Drop-in centre and café supports Momentum North East, Forth Banks people with mental health problems House, Skinnerburn Road, Newcastle, and their carers. Self-help groups, NE1 3RH counselling, events, outings. Open 0191 232 0234 Tues, Wed, Thurs 10.00am – 4.00pm, www.momentumscotland.org Fri 10.30am – 3.30pm. Social evening Interest groups and activities for Fri 7.00pm – 9.00pm. people with acquired brain injury and other neurological conditions. New groups coming along in Northumberland and Newcastle, ring for details.

See also page 64 for Job Coach and vocational programme.

53 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Making a difference: Your Voice - Your Views - Your Life If you can tell us what you need to live well... then you can help us improve services

What we do We get results right on our doorstep At NNA, we provide a voice for people with brain We encouraged the RVI to install a bleeper or spine injury, from a condition such as Parkin- system to improve waiting at MS clinics. We son’s, MS, Huntington’s, motor neurone disease or published a directory for GPs to direct patients stroke, or through accident. to support, and we’re working on improving accessibility at local hospitals. We work with HealthWatch, NHS specialists, local authorities, GPs and Commissioners across the Come and join us North East to campaign for better services. We do If you have a neurological condition and would this by finding out what people need to help them like to help improve the services that matter to and offer a way to have their voices heard. We also you, we would love to hear from you. direct people to the best help for them locally.

Kate Bowman . Northern Neurological Alliance 0191 242 1337 or 0191 478 5959 x 205 (Sight Service) c/o Sight Service . Bensham Hospital Email: [email protected] Gateshead . Tyne & Wear . NE8 4YL www.northernna.org.uk

EKZd,ZEh^tz ϭϳtĂůůĂĐĞ'ƌĞĞŶ͘ĞƌǁŝĐŬ͘dϭϱϭ For adults with a range of complex needs, including mental health problems and ůĞĂƌŶŝŶŐĚŝƐĂďŝůŝƟĞƐ͘tĞǁŽƌŬǁŝƚŚƉĞŽƉůĞĨƌŽŵŶŽƌƚŚEŽƌƚŚƵŵďĞƌůĂŶĚ͘ ZĞĐŽǀĞƌǇŽĂĐŚŝŶŐ^ĞƌǀŝĐĞ ͻ Our service allocates a personal ͻ KƵƌŇĞǆŝďůĞŇŽĂƟŶŐƐƵƉƉŽƌƚ can help Recovery Coach who will work with you ǇŽƵŵĂŝŶƚĂŝŶǇŽƵƌƚĞŶĂŶĐǇĂŶĚ ƚŽĚĞĮŶĞǇŽƵƌƌĞĐŽǀĞƌǇŐŽĂůƐ͕ŵŽŶŝƚŽƌ ŝŶĚĞƉĞŶĚĞŶƚůŝǀŝŶŐ͘ ǇŽƵƌƉƌŽŐƌĞƐƐĂŶĚƐƵƉƉŽƌƚǇŽƵƚŽ ͻ tĞĂůƐŽƉƌŽǀŝĚĞƉĞƌƐŽŶĂůĂƐƐŝƐƚĂŶƚƐ to ĂĐŚŝĞǀĞǇŽƵƌŐŽĂůƐ͘ ŚĞůƉǇŽƵŵĞĞƚĂƌĂŶŐĞŽĨŶĞĞĚƐƚŚƌŽƵŐŚ ͻ KƵƌĐĞŶƚƌĞŽīĞƌƐĂĐƟǀŝƟĞƐƚŽĞǆƉůŽƌĞ ǇŽƵƌWĞƌƐŽŶĂůďƵĚŐĞƚŽƌŝƌĞĐƚ ǇŽƵƌůĞŝƐƵƌĞŝŶƚĞƌĞƐƚƐ͕ǀŽĐĂƟŽŶĂů WĂǇŵĞŶƚƐ͘ ĂƐƉŝƌĂƟŽŶƐ͕ƉƌŽŵŽƚĞƌĞĐŽǀĞƌǇ ĂŶĚƌĞŐĂŝŶŝŶĚĞƉĞŶĚĞŶĐĞ͘

KƵƌƐĞƌǀŝĐĞƐĂƌĞĂĐĐĞƐƐĞĚƚŚƌŽƵŐŚǇŽƵƌĐĂƌĞŵĂŶĂŐĞƌŽƌ ďǇWĞƌƐŽŶĂůƵĚŐĞƚƐĂŶĚŝƌĞĐƚWĂǇŵĞŶƚƐ͘ dŽĮŶĚŽƵƚŵŽƌĞƉůĞĂƐĞĐŽŶƚĂĐƚƵƐŽŶϬϭϮϴϵϯϱϲϵϭϵ ǁǁǁ͘ŵĞŶƚĂůŚĞĂůƚŚŵĂƩĞƌƐ͘ĐŽŵ

54 www.alabasterpublishing.co.uk Health Support

Coping with Cancer North East, Fibromyalgia Association UK, 0191 280 5610 0844 887 2444 www.copingwithcancer.org.uk 0844 887 2450, FMA UK Welfare Counselling for groups or individuals Benefits Helpline either face to face or by telephone. 0844 887 2433, Angela Campbell Complementary therapies for NE Coordinator patients. Covers Northumberland and www.fmauk.org Tyne & Wear. www.fibromyalgia-newcastle.co.uk National helplines, information packs Coquet Trust, 23-24 Lansdowne and online support forum. Newcastle Terrace, Gosforth, Newcastle NE3 1HP, support group meets third Mon of 0191 285 9270 the month at The Oxford Centre, West www.coquettrust.co.uk Farm Avenue, Longbenton, NE12 8LT Charity helps people with from 12.30pm - 2.45pm. Speakers learning disability become more on varying topics range from pain independent through supported clinic to alternative therapies. They living, and encouraging community share information, enjoy socialising, participation. refreshments and raffle. New members very welcome, ring in See also ad on page 11 advance or just turn up.

Diabetes UK Careline, 0845 120 2960 Friends Action North East, 01325 488606, Regional office (FANE) 0191 231 4327 www.diabetes.org.uk www.friendsaction.co.uk (SPVQTNFFUNPOUIMZJO#FSXJDLBOE One-to-one friendship mentoring Tynedale, ring for details. project. For adults with learning

disabilities. Epilepsy Society, 01494 601 400 0191 252 0504, See page 9 and ad on page 18. 07834 655989, Dee Moore, NE Manager www.epilepsysociety.org.uk National helpline, online forum and campaigns. Locally trained volunteers offer support in clinics, schools and health centres. Volunteers welcome.

55 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Headway, 0808 800 2244 In Good Hands, Deafblind Support www.headway.org uk Project, www.headwaycn.org.uk and 0191 410 2201, Linda Scott www.headwaytynedale.com www.in-good-hands.org 0191 283 4562 or 0776 6666 015 Project offers training and support for Alastair White people affected by deafblindness in Advice and support for those later life. affected by brain injury. Branches in Ashington, Hexham and Berwick Lifespan, 01434 673777 may offer outings, drop-ins and www.lifespanteam.org.uk information. Counselling, therapies, befriending, sitting service for carers, bereavement Hearing Link, 0300 111 1113 support for people with chronic 07526 123255 sms/text conditions or life-limiting illness and [email protected] their families. www.hearinglink.org Information, specialist services Lifetime 01434 344090 and social contact for people with www.lifetime-memorymag.co.uk hearing loss. Magazine-style resource for people with memory problems or dementia. Horsepower for Ability, 01665 574727 Puzzles, stories, reminiscing. www.horsepowerforability.com Specialist physiotherapy service uses ME North East, 0191 389 2222 the movement of horses to help www.menortheast.org people enhance their movement (FOFSBMBEWJDF TVQQPSUXJUICFOFåUT ability. tribunals etc. Home visits. Cramlington branch, Huntington’s Disease 078775 26627, Sue Dennis Association, 0151 331 5444 Coffee and chat, information, 0191 373 1709, Dee Boyd advice on treatment etc. NE Care Adviser www.hda.org.uk Branch and support group meet weekly in Newcastle. Emotional support, social events, signposting. Ring for details.

56 www.alabasterpublishing.co.uk Health Support

Mencap, Learning Disability Helpline, Multiple Sclerosis Society, 0808 808 1111 0808 800 8000 www.mencap.org.uk www.mssociety.org.uk 07581 460207, Alnwick See page 12 for Alnwick branch and leisure activities. 01661 834196, Hexham 01670 858939 SE Northumberland Advice, support and meetings. Mind Infoline, 0300 123 3393 Mind Legal Advice, 0300 466 6463 National Autistic Society, (NAS) www.mind.org.uk 0808 800 4104 Information line deals with all aspects of mental distress. Mind Legal advice Newcastle Resource Centre service deals with issues relating 0191 229 6020 or to the Mental Health Act, Mental 07884 117 741, Deborah Garland. Capacity Act or Equality Act. www.autism.org.uk Information and support for anyone MND Connect (Motor Neurone in the north east affected by autism. Disease Association), 08457 626262 Support, social groups and training. www.mndassociation.org NAS Hexham branch, 07786 856379 National helpline. They have limited Information and parent meetings, run funds to award grants for financial by volunteers. support in certain cases. National Osteoporosis Society, MS Research and Relief Fund, 0845 450 0230 (MSRRF), Benmar House, Newcastle group, Choppington Road, Stobhill, Morpeth, Mea House, Ellison Place, NE61 2HX, 01670 505829 Newcastle,NE1 8XS www.ms-researchandrelief.org 0191 281 4058, Barbara Purvis or Practical help for those with MS and 01423 779662, Jill Beaumont their families. Free services include www.nos.org.uk massage, therapies, personal fitness. Local branch meets in alternate (SBOUTGPSFRVJQNFOU SFTQJUFPS months on the second Tues of the services where these cannot be month at 2.00pm. Talks, medical funded elsewhere. Outreach in updates and events. Ring for details. Berwick and Hexham.

57 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

Northumberland County Blind Northumberland Talking Therapies Association, (NCBA), Reiver House, Service (IAPT), 0300 123 4502 Staithes Lane, Morpeth, NE61 1TD IAPT offers a range of short term 01670 514316 talking therapies for adults in www.ncba.org.uk Northumberland suffering mental Information, advice and support health problems such as depression as well as specialist rehabilitation, and anxiety. clubs, support groups, home visiting service, including Sight on Sight Parkinsons UK, 0808 800 0303 Service. Also Sightline telephone peer www.parkinsons.org.uk support service, transcription, low 0844 225 3608, Information & Support vision equipment demonstrations. Worker Northumberland Volunteers welcome. 0844 225 3604 Branch and Volunteer See ad on page 25. Support Officer can put you in touch with local support groups across Northumberland Cancer Support Northumberland. See ad on page 18. Group, 2nd floor, Education Centre, Hexham General Hospital NE46 1QJ Patient Information Centre, 01434 230398 0191 223 2545 www. northumberlandcancersupport [email protected] group.co.uk www.ntw.nhs.uk/pic Meets Tues from 7.30pm. Ring in Self-help guides on mental health advance or just turn up. issues such as abuse, anxiety, depression, hearing voices, sleeping Northumberland Recovery problems etc. Ring as above or Partnership, (NRP) 01670 396303 download from the website. Local New, single-entry drug and directories for mental health and alcohol treatment service for disability support groups, black Northumberland. Recovery-orientated and ethnic minority groups, and support options include an information for carers also available abstinence-based day programme. online. See ad on centre pages. Self-refer or be referred by a professional. Partnership involves Northumberland, Tyne and Wear NHS Foundation Trust, The Cyrenians and Turning Point.

58 www.alabasterpublishing.co.uk Health Support

Samaritans, 08457 90 90 90 Tourette’s Action, 0300 777 8427 www.samaritans.org Textphone 18001 0300 777 8427 24 hour emotional support for those TA North East and TA TLC (Tourettes in despair, or who just need to talk. Lifelong Care), 07725 819866 or [email protected] St. John Ambulance Northumbria, Julie Collier Listening Support, www.tourettes-action.org.uk 0191 256 7070 Information, support, groups and www.sja.org.uk events. Confidential listening support for anyone with a long term health Veterans’ Wellbeing Assessment and problem and their carers. Mon - Thurs Liaison Service (VWALS) 10.00am - 3.00pm with answerphone 0191 441 5974 or [email protected] at other times. Supports the mental health and wellbeing of veterans and their Stroke Association, 0303 3033 100 families as well as housing, welfare 01670 840408 regional office and employment issues too. Self-refer www.stroke.org.uk or be referred by a health or social Stroke clubs, or Speech after care professional. Stroke clubs, in Alnwick, Berwick, Hexham, Morpeth, Cramlington and Bedlington Station. Self referral or via (1PSTQFFDIUIFSBQJTU1FFSTVQQPSU service in Blyth.

Taking Part Workshops, 0191 262 1808 www.takingpartworkshops.org.uk Organisation helps people take part in creative, active, educational or social activities through links with (1T DIBSJUJFTBOEMPDBMQSPWJEFST*O Northumberland they are improving wellbeing for people with dementia.

59 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

DISABILITY FORUMS Healthwatch & NETWORKS (formerly Northumberland LINk) 0845 388 0042 www.healthwatchnorthumberland. These groups offer members co.uk a voice for issues to be raised A network of local people and and concerns expressed. groups who influence change and Some promote the welfare improvement in health and social of disabled people through care services in Northumberland. meetings, consultations and Ring for details and see back cover events, working alongside other for more information. bodies to achieve change. Others provide specific services Long Term Conditions Forum, for disabled people to access. Northumberland, 01670 394527, They all gather information and Michele O’Brien, Adult Services, feedback on local issues and Northumbria Healthcare NHS Trust welcome new members and (SPVQPQFOUPUIPTFXJUIBMPOHUFSN volunteers. health condition, carers and professionals involved in health and Blyth Valley Disabled Forum, Eric social care in Northumberland. Tolhurst Centre, 3-13 Quay Road, Members discuss issues, influence Blyth NE24 2AS, 01670 364657 decisions on services and share Home Care Centre, Stanley St, ideas. Bi-monthly meetings, ring for Blyth NE24 2BU, 01670 360927 details. www.blythdisabledforum.co.uk See ad on inside cover. See also page 33 transport, page 46 care, page 68 benefits advice.

Castle Morpeth Disability Association, (CMDA), Office 3D, 1st Floor, Austin House, Sanderson Arcade, Morpeth, NE61 1NS, 01670 504488 www.cmda.org.uk

See also page 9 activities, page 29 shop, page 43 handyman, page 64 job search.

60 www.alabasterpublishing.co.uk Health Support

Mental Health North East (MHNE), North Tyneside Disability Forum, 0191 492 8235 Shiremoor Centre, Earsdon Road, www.mhne.co.uk Shiremoor, NE27 0HJ, Campaigns to improve service 0191 200 8570, Minicom: 2008572, provision, events and training. www.ntdf.co.uk They promote good practice and partnership working. Northumberland Disability and Deaf Network, (NDDN) Adapt NE, Bluebird Newcastle Disability Forum, House, Haugh Lane Industrial Estate, The Dene Centre, Castle Farm Road, Hexham, Northumberland NE46 3PU Gosforth, Newcastle NE3 1PH, 01434 600599 0191 285 4556 or www.adapt-ne.org.uk and Facebook 0191 274 1414, Alison Blackburn group www.ndf.org.uk Wansbeck Disability Forum, c/o The Northern Neurological Alliance Toy Library, Station Villa, Kenilworth (NNA), Bradbury Centre, Bensham Road, Ashington, NE63 8AA Hospital, Gateshead, NE8 4YL 01670 523539, Karon Cook 0191 478 5959 ext 205 or 204 www.wansbeckdisabilityforum.com www.northernna.org.uk See also page 12 activities, page 49 +PJOUIFJS/PSUIFSO/FVSPMPHJDBM Hate Crime. Voices group to be consulted and help improve services. Members are those with a neurological condition, families, friends, carers, voluntary organisations, charities or those with relevant services. See ad on page 54.

North Tyneside Coalition of Disabled People, Room P174, North Tyneside General Hospital, Rake Lane, North Shields, NE29 8NH 0191 296 1437 www.ntcdp.co.uk

61 2013 edition -*7*/(FBTZJOTQJSJOHJOGPSNBUJPO

05 WORK LIFE & MONEY

Many people with long term conditions can find employment or return to work with the right support. Here are some organisations to approach for advice on this, as well as others who can give money and consumer advice to help you keep an eye on your finances and spend wisely.

EMPLOYMENT Blyth Star Enterprises, 30 Ridley Street, & TRAINING Blyth, Northumberland NE24 3AG, 01670 355421 www.blythstar.com Azure Charitable Enterprises, Kielder Charity supports people with mental Avenue, Beacon Lane, Cramlington, health issues, learning and other NE23 8JT disabilities through supported living 01670 733966 schemes, training and activities. www.azure-charitable.co.uk Woodwork, IT, crafts, catering, Charity runs businesses to provide cleaning, admin and finance. employment and training for people Also a horticultural unit, garden with disability, including a printing maintenance service, Woodfuel service, garden centre and nursery, Centre and cafe. landscape and lawn services. See main entry on page 19, Programmes for 16-25s, and older also pages 42 and 43 adult age groups. By referral only.