WESTERN BAY SOCIAL AND WELFARE SERVICES Dated: 3 April 2020

Please note: We've done our best to ensure this information is accurate, however it is likely that the level of service provided by our local community and social services may change over the lockdown period. We will update this information as we become aware of these changes.

FINANCIAL SUPPORT Who Services Contact phone Contact name Email Area Ministry of Social Development Work and Income 0800 559 009 Western BOP / Ministry of Social Development NZ Superannuation 0800 552 002 Western BOP / Tauranga Tauranga Budget Advisory Service Financial budget advice 07 578 0969 [email protected] Tauranga

HOUSING PROVIDERS / HOME SUPPORT Who Services Contact phone Contact name Email Area Te Tuinga Whanau Support Housing & crisis support 027 4925727 Tommy Wilson Western BOP / Tauranga The People‘s Project Housing provider O800 198010 Pip Brooke Tauranga Homes of Hope Foster care 021 743685 Hilary Price [email protected] Western BOP / Tauranga Manawanui Home support 0508 462 427 [email protected] Western BOP / Tauranga Accessible Properties Social Housing O800862769 Vicki McLaren [email protected] Western BOP / Tauranga Tauranga Community Housing Trust Social Housing Jacqui Ferrel [email protected] Tauranga

Help for Carers (Carers NZ) Support those that need home care 0800 777 797 [email protected] Western BOP / Tauranga Ministry of Business Innovation and Employment Temporary accommodation 0508 754163 [email protected]. Western BOP / Tauranga BUPA Country Lodge Retirement residential healthcare facilities for Village and Car Home elderly 07 573 9983 Te Puke Te Puke Carter House Lifecare & Village - residential healthcare facilities for Moehau Street elderly 07 573 7317 Te Puke residential healthcare facilities for Te Puke CHT Glynavon - Boucher Ave elderly 07 573 6458 Te Puke Waipuna Hospice Hospice in homes service Richard Thurlow [email protected] Western BOP / Tauranga

SHELTERS Who Services Contact phone Contact name Email Area Awhina House Women's shelter 07 777 0944 Angela Wallace [email protected] Tauranga mainly - but does reach out to some vulnerable women in the WBOP e.g. Te Puke Takitimu House Men's shelter 027 579 5322 Annamarie Angus [email protected] Tauranga

COMMUNITY MEALS AND FOOD PROVIDERS Who Services Contact phone Contact name Email Area Good Neighbour Food rescue providers 027 418 4546 Cam Hill [email protected]; Western BOP / Tauranga [email protected] Christian Foodbank Foodbank 07 549 1038 Katikati Red Cross Meals on Wheels 027 6413586 Melanie Bell Tauranga, Mount Papamoa Reach Out Trust (Katikati Foodbank) Food distribution 07 549 1038 Pam Todd Katikati Tauranga Foodbank Food distribution 07 578 9888 Nicky Goodwin [email protected] Tauranga Salvation Army Food distribution 07 578 4264 [email protected] Tauranga Empowerment NZ Charitable Trust Foodbank distributor 021 710052 Scott Nicholson Te Puke

COMMUNITY SUPPORT GROUPS Who Services Contact phone Contact name Email Area Katikati Maori Wardens Community support, vulnerable, Shaan Kingi Katikati young and old 027 453 2983 Beach Community Patrol Community support, vulnerable, 07 863 5124 Allan Sole [email protected] young and old, safety, well being, etc Western Neighbourhood Community support, vulnerable, 027 271 3772 Bruce Banks (lead) [email protected] Western BOP / Tauranga Support young and old, safety, well being, etc Whaioranga Trust Maori whanau support 07 544 9981 Western BOP / Tauranga Neighbourhood support groups Supporting people 027 281 4842 Kathy Webb [email protected] Western Zone Plunket Katikati, Te Puke and Waihi Beach Mums and bubs 07 557 8108 [email protected] Katikati, Te Puke, Waihi Beach Plunket Whānau Āwhina Mums and bubs specifically Maori 0800 933 922 Louise May [email protected] Western BOP / Tauranga Parent to Parent Parent support service 027 808 3945 Jane [email protected] Western BOP / Tauranga Waihi Beach Coastguard Saving lives out at sea 07 863 4477 [email protected] Waihi Beach Red Cross, Katikati Support 07 5495599 Katikati Samaritans Support 0800 726666 Western BOP / Tauranga Katikati Neighbourhood Support Group Supporting people Di Martin [email protected] Katikati Neighbourhood support groups Supporting people 027 281 4842 Kathy Webb [email protected] Western Zone Omokoroa Neighbourhood Support Group Supporting people 027 973 5788 / 021 704 686 Cathy Taylor & [email protected] Omokoroa Annabel Reyes Te Puke Anglican Church Supporting people 07 573 7970 Vicar Ruth Dewedney Te Puke Te Puke Baptist Church Supporting people 027 515 7800 Ross Banbury (Pastor) Te Puke

Te Puke Neighbourhood Support Group Supporting people Bruce Banks Bruce Banks, Manager, WBOP Te Puke 027 271 3772 Neighbourhood Support. Te Puke The Orchard Church Supporting people 07 573 8961 www.theorchardchurch.co.nz Te Puke People First Supporting people with disabilites 027 526 3387 Yi Small [email protected]

MENTAL WELLBEING Who Services Contact phone Contact name Email Area Depression NZ Mental Health 0800 111 757 Western BOP / Tauranga Counselling support, suicide, kids Lifeline Aotearoa support 0800 543354 / Text HELP 4357 Western BOP / Tauranga Grief Support Services Grief and support counselling 07 5784480 [email protected] Western BOP / Tauranga Online counselling service - Free and Mental Wellbeing confidential Free call or text 1737 Western BOP / Tauranga Mental health and addictions crisis Bay of Plenty District Health Board line 0800 800 508 Western BOP / Tauranga

ADDICTION SUPPORT Who Services Contact phone Contact name Email Area Youth Drug and Alcohol support Get Smart Youth Alcohol Drug Service service 0800 571 3712 [email protected] Western BOP / Tauranga

HEALTH / MEDICAL SUPPORT GROUPS Alzheimers Society Tauranga Alzheimers support 07 577 6344 [email protected] Western BOP / Tauranga

Aphasia NZ Aphasia support 0508 274 274 [email protected] Western BOP / Tauranga Arthritis NZ Arthritis support 0800 663 463 [email protected] Western BOP / Tauranga Autism NZ Autism support 07 571 0003 or 022 639 3063 [email protected] Western BOP / Tauranga Deaf Aotearoa Deaf support 0800 332 322 or text 021 276 5771 [email protected] Western BOP / Tauranga

Diabetes NZ Tauranga Diabetes support service 07 571 3422 or 027 8830 158 [email protected] Tauranga

Complex Chronic Illness Support Inc Chronic illness support 07 281 1481 or 022 658 0251 Western BOP / Tauranga Pirirakau Haoura Health, family support 07 552 4573 Te Puna Hauora ki Uta ki Tai Health, family support 07 5718024 www.tepunahauorabop.co.nz. Te Puna Health line (Ministry of Health) Health/medical Support 0800 3585453 or 0800 611 116 Western BOP / Tauranga Island Hauora Medical service 07 578 7862 Wendy Stroke Foundation Stroke support 027 896 5677 [email protected] Tauranga Te Puke Community Health Centre Health care 07 573 0009 Te Puke Te Puke Life Pharmacy Pharmacy 07 573 0390 Te Puke Te Puke Medical Centre Medical service 07 573 9511 https://www.tepukemedicalcentre.co.nz/ Te Puke Te Puke Waitaha Medical Centre Medical service 07 573 0141 Te Puke Poutiri Trust Whanau health & support Lorien Martin [email protected] Te Puke

COMMUNITY RESPONSE SERVICES Who Services Contact phone Contact name Email Area Kim Saunders Citizens Advice Bureau Advice and information service 0800 367 222 [email protected] Western BOP / Tauranga Mobilising community to support Bowentown Community Response Team vulnerable community 0800 884 880 [email protected] Bowentown Mobilising community to support Kauri Point Community Response Team vulnerable community 0800 884 880 [email protected] Kauri Point Mobilising community to support Tanners Point Community Response team vulnerable community 0800 884 880 [email protected] Tanners Point Te Puke Community Response team Mobilising community to support 0800 884 880 Richard Crawford [email protected] Te Puke vulnerable community In It Together' Omokoroa Mobilising community to support Lynda or Rick [email protected] Omokoroa vulnerable community - delivering food, prescriptions, etc

FAMILY VIOLENCE / ABUSE SERVICES Who Services Contact phone Contact name Email Area Family Violence Information Line Family violence service 0800 456 450 Western BOP / Tauranga Family Works Family violence service 07 575 9709 [email protected] Western BOP / Tauranga Restorative Justice Family violence service 0508 273 786 or 07 579 9596 Western BOP / Tauranga Te Rūnanga o Ngāti Ranginui Iwi Family violence service 07 777 0410 Emily Gudsell [email protected] Western BOP / Tauranga Tauranga Women's Refuge Family violence service 24/7 family 0800 867 33843 / 027 225 9278 Hazel Hape [email protected] Western BOP / Tauranga violence helpline for victims/whanau, safe house shelter for women and their children needing immediate safe housing due to domestic Tauranga Living without violence Domestic violence support 0800 577 003 or 07 577 9297 Paula Nause gm@[email protected] Tauranga Safe Network Child abuse (09) 377 9898 Western BOP / Tauranga Tautoko Mai Sexual Harm Support Sexual Harm Support 0800 227 233 or 07 577 0512 Blair Gilbert [email protected] Tauranga

Shakti Shakti is an organisation who support 0800 742 583 021736858 or Lisda Anggraeni or [email protected] Western and Eastern Bay of Ethnic women and children 0212203883 Margie Agaled - Plenty (Tauranga, Te Puke, especially those affected by domestic Dinwoodie Whakatane, Kawerau, , violence Cambridge, Hamilton, Katikati, Waihi and Paeroa).

DISABILITY SERVICES Who Services Contact phone Contact name Email Area

CCS Disability Action Disability support 027 8072081 Paula Young [email protected] Western BOP / Tauranga

Halberg Foundation Disability support Dave Halberg [email protected] Western BOP / Tauranga

Parafed BOP Disability support John [email protected] Western BOP / Tauranga

WBOP Disability Support Trust Disability support 021 333 900 Gill Gardner [email protected] Western BOP / Tauranga

AGE FRIENDLY Who Services Contact phone Contact name Email Area A Friend’s Place Waihi Beach Elderly support 07 863 1215 / 022 123 1360 Trudi van Steen [email protected] Waihi Beach

Age Concern Elderly support 07 578 2631 Tanya Smith [email protected]; Western BOP / Tauranga [email protected] Supergrans Elderly support 5494522 Kristi Bryan [email protected]; Western BOP / Tauranga [email protected]

MIGRANTS / ETHNIC SUPPORT GROUPS Who Services Contact phone Contact name Email Area Immigration New Zealand Immigration support service 0508 558 855 Western BOP / Tauranga Migrant Connect - Citizen's Advice Bureau Migrant support 0800 367 222 [email protected] Western BOP / Tauranga

Pacific Island Community Tauranga Trust Pacific Island support 07 577 1270 Esther Martin [email protected] Western BOP / Tauranga English Language Partners English Language support 07 571 4181 Philippa Cairns [email protected] Western BOP / Tauranga Multicultural Tauranga Multicultural support 07 571 5619 [email protected] Western BOP / Tauranga

Tuvalu Community Support Supporting migrants from Tuvalu 027 304 1792 Tiau Tamoaieta [email protected] Te Puke Lehmber Singh - Sikh Association Te Puke Supporting the Sikh community 027 289 8999 secretary [email protected] Te Puke Bay of Plenty interpreting Service Interpreting support 022 0433 525 Emmanuelle Heatley [email protected] Western BOP / Tauranga

INFORMATION CENTRES Who Services Contact phone Contact name Email Area Katikati Community Centre Information 07 549 0399 Allan Wainwright [email protected]; Katikati [email protected] Katikati Advertiser Information / Newspaper 021 986 765 Chris Steel [email protected] Katikati TRANSPORT SUPPORT Who Services Contact phone Contact name Email Area Te Puke (Red Cross) Community Transport Group Transport 07 573 6806 [email protected] Te Puke Kate‘s Kabs Transport 022 045 0525 Kate Smith [email protected] Katikati

VOLUNTEER SUPPORT Who Services Contact phone Contact name Email Area Volunteer BOP Volunteer support 07 571 3714 or 021 235 7143 Lisa Ford [email protected] or Western BOP / Tauranga [email protected]

COMMUNITY POLICE SUPPORT Who Services Contact phone Contact name Email Area Te Puke Community Constable - Rameka Poihipi Police service 07 573 0500 Rameka Poihipi [email protected] Te Puke