LET the GOOD TIMES ROLL Surely Nothing Can Hold Thailand Back Now?

Published since 1976 Vol 38 January 2013 one for the road Vodka's Asian invasion begins in earnest Patterns of Profit Hospitality's lucrative carpet industry hong Kong sAR HK$50 china RMb50 Let the good times roLL singapore S$15 Malaysia RM30 Surely nothing can hold Thailand Bt300 Rest of Asia US$10 Thailand back now? E d i t o r ’ s M E s s a g E elcome to the first issue of 2013 This optimism jumps out at you from the We need to hear from hospitality Property Management from AHCT, the most trusted pages of this very issue. Yes, caution is often professionals about the constant developments source of information on what expressed – but by and large it is cautious in the industry, good or bad, so please do isW happening in Asia-Pacific’s hospitality optimism. send your comments and suggestions in to: industry. Two examples – Michael Taylor’s feature [email protected] Taking stock of the events of last year, and on Thailand’s once again booming hospitality And an optimistic 2013 to all our readers! looking ahead to the coming one, we must industry and Robin Lynam’s piece on vodka. consider ourselves fortunate that while much Both articles describe people with vision, Point-of-Sale Solutions of the world continues struggling through determination and great products, looking a mire of economic gloom and doom, the to build their businesses in a region still rich sentiment in our region remains optimistic. with potential. This bodes well for the future. HOTEL1 ENDORSEMENTs EDITOR Inventory & Procurement Daniel Creffield The federation hong Kong hoTels hong Kong federation of hong Kong Baking industry Association of hong Kong design by Association chefs Association RestauranT owneRs Training centre of ThAilAnd hoTel owneRs Koon Ming Tang [email protected] Contributors Nicole Chabot Association of singapoRe hong Kong hong Kong singapoRe hong Kong inTeRnationAl chefs Association BakeRy & confecTioneRy MAitre d’hoTel Association hoTel Association BartendeRs Association Zara Horner hoTelieRs shAnghAi Association Rebecca Lo Document Management Robin Lynam Jane Ram Gregg Schroeder shAnghAi MyAnmar chefs MAlAysiAn Association MAcAu HoTel club manAgeRs Association Michael Taylor chefs Association Association of hoTels Association hong Kong assoCiate PubLisher Sharon Knowler [email protected] CirCuLation exeCutive AsiAn Hotel & CAtering times Becky Chau is publisHed montHly by [email protected] Thomson press Hong Kong ltd (TPHK) The opinions expressed in Asian Hotel & Catering Times do not necessarily represent the views of the publisher or the Chairman publication. Whilst every effort has been made to ensure the accuracy of information contained in this publication, no When you simplify operations, happiness happens. JS Uberoi responsibility can be accepted by the publisher, editors and staff, agents and contributors for omissions, typographical or printers errors, inaccuracies or changes howsoever caused. The editors reserve the right to edit any material submitted at direCtor their discretion. All materials published remain the property of TPHK. Reproduction without permission by any means is strictly prohibited. Correspondence should be addressed to The Editor, Asian Hotel & Catering Times, Room 1205-6, 12/F, Hotel1 is the best and brightest way to run every single aspect of your hotel or resort. From property Gaurav Kumar Hollywood Centre, 233 Hollywood Road, Sheung Wan, Hong Kong. Tel: (852) 2815 9111 Fax: (852) 2851 1933. 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Media Transasia Thailand Ltd Media Transasia Limited Piazza Fontane Marose, 3-16123 Genova 14/F, Ocean Tower II, 75/10 Soi Wattana, Room 1205-6, 12/F, Hollywood Centre, Tel: +39 010 583684 Fax: +39 010 566578 Sukhumvit Soi 21, Asoke Road, Klongtoey, 233 Hollywood Road, Sheung Wan, Hong Kong Email: [email protected] Prakanong, Bangkok 10110, Thailand Tel: +(852) 2851 7068, 2815 9111 Contact: Mr Vittorio Negrone Tel: +66 2 204 2370 Fax: +66 2 204 2391 Fax: +(852) 2851 1933, 2581 9531 Email: [email protected] Email: [email protected] JAPAN Contact: Mr Gaurav Kumar Contact: Mr Daniel Creffield Echo Japan Corporation Grande Maison Rm 303, UNITED KINGDOM AUSTRALIA 2-2 Kudan-kita 1-chome, The Powers Turner Group Mass Media Publicitas Chiyoda-ku, Tokyo 102-0073 Gordon House, Greencoat Place Level 9, 215-217 Clarence Street Tel: +81 3 3234 2064 Fax: +81 3 3263 5065 London SW1P 1PH, United Kingdom Sydney NSW 2000 Australia Email: [email protected] Tel: +44 (0) 20 7592 8300 Fax: +44 (0) 20 7592 8301 Tel: + 61 2 9252 3476 Fax: +61 2 9251 3726 Contact: Mr Ted Asoshina Contact: Mr Chris Morgan Email: [email protected] Contact: Mr Charlton D’Silva MALAYSIA USA Publicitas International Sdn Bhd. Riverside Media INDIA S 105, 2nd Floor, Centrepoint 159 Main Street, 2nd Floor, Lake Placid, Media Transasia (India) Ltd Lebuh Bandar Utama, Bandar Utama NY 12946, USA 323 Phase IV, Udyog Vihar, Gurgaon - 122016 (Haryana) 47800 Petaling Jaya, Selangor, Malaysia. Tel: +1 518 523 4794 Fax: +1 518 523 4708 Tel: +91 (0) 124 4759500 Fax: +91 (0) 11 26867641 Tel : 603 7729 6923 Email: [email protected] Email: [email protected] Fax : 603 7729 7115 Contact: Ms Christina Eccleston Contact: Mr Xavier Collaco Email: [email protected] Contact: Ms Shallie Cheng Marston Webb International Media Transasia (India) Ltd 60 Madison Avenue, Suite 1011, 1, A & B, Diamond House, 35th Road, New York, NY 10010, USA Linking Road, Bandra West, Mumbai - 400 050 Tel: +1 212 684 6601 Fax: +1 212 725 4708 Tel: 91 22 26053702-06 Fax: 91 22 26053702-06 Telex: (023) 420773 BRANINT Email: [email protected] Contact: Ms Madlene Olson Contact: Mr. Xavier Collaco AHCT January 2013 3 CONTENTS V o l u m e 3 8 J a n u a r y 2 0 1 3 MANAGEMENT drinK 12 Getting sociable with online marketing 32 Vodka wars in Asia marKet rePORT eQuiPment 14 Thailand smiling again 36 What hotels – and guests – need from linen 40 Carpets – importance of the fifth wall secret Resorts chakrabongse Villas 28 Savour the flavour NEWs INDUSTRY 6 Tourism milestone; trend predictions events and exhibitions for 2013; building in Indonesia; Asia on 51 Gulfood reviewed the up and up 52 Equip’Hotel reviewed ProduCt aPPointments 44 Safety first; Italian design; skincare 58 Who’s moving where update; kitchen gadgetry CuLinary 46 Canadian gin; Greek and Brazilian wines; designs on cognac; chocolate pairing Now on iPad advertisers’ index Available on App store Agilysys IFC Alpha International 25 Barry Callebaut 26 & 27 Beech Ovens 17 14 FHM 54 FHV 55 Gulfood 57 teChnoLogy february • Management contracts Hatton Jones Co Ltd 37 20 Systematically managing properties • Indonesia HOFEX 49 • Beds & bedding HORECA 56 design • Combi ovens Hotelex 47 22 Making the most of guestrooms Lamb Weston IBC marCh Meat Livestock Australia 29 • Education Ming Fai 39 food • China 28 Staking out the steak market • CRS Moet Hennessy Diageo HK Limited 35 • Tabletops Pevonia 18 & 19 • Pizza ovens SATS 11 Stolichnaya OBC TC Carpets 43 Worldhotels 31 4 AHCT January 2013 AHCT January 2013 5 i n d u s t r y n E w s i n d u s t r y n E w s trends on restaurant drink menus in 8. Regional signature cocktails Nutrition 2013. 9. Beer-based cocktails Its been a Podomoro What’s Hot chef survey – top 10 menu 10. Locally produced beer and local trends for 2013: great holiday, to build four 1. Locally sourced meats and seafood Questions about other restaurant sourcing 2. Locally grown produce and bar trends showed more than half baby hotels in 3. Healthy kids’ meals (55%) of the chefs surveyed said they trending for 4. Environmental sustainability as a always make efforts to adjust dishes With the world abuzz following news Indonesia culinary theme and recipes to be more healthy. of a royal baby on the way, Hotels.com 2013 5. Children’s nutrition as a culinary When asked how to best handle the has found that the Duke and Duchess theme increasing cost of ingredients, 32% said of Cambridge are not alone in booking The US National Restaurant 6. New cuts of meat (e.g. Denver steak, changing menus, 25% said adjusting a getaway to jump on the baby-making Association (NRA) each year prepares pork flat iron, teres major) plate composition, and 24% said bandwagon. its ‘What’s Hot’ culinary forecast of 7. Hyper-local sourcing (e.g. restaurant exploring new sourcing options. Only Following speculation the British menu trends for the coming year. gardens) 4% said that raising menu prices is the Forbidden royals fell pregnant while travelling For 2013 more than 1,800 8. Gluten-free cuisine best strategy. through Southeast Asia, Hotels.com professional chefs – members of the 9. Sustainable seafood In addition, 67% of the bartenders Morton’s reports that more than one in 10 (12%) American Culinary Federation – were 10. Whole grain items in kids’ meals said that adding culinary cocktails to are returning home from a holiday with a surveyed. baby on board. drink menus is a good way to build Regent Hotels & Resorts has announced Results show children’s nutrition And almost half the people surveyed What’s Hot bartender survey – top 10 business, and 26% said culinary the opening of steakhouse Morton’s of and local sourcing will continue to be (47%) know of someone who has come drink menu trends for 2013: cocktails are fun to make because they Chicago in the Regent Beijing.

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