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ARRIVALS ISSUE TFWA ASIA PACIFIC EXHIBITION & CONFERENCE 2016 11 SPECIAL REPORT Confectionery 06 NAVIGATING THROUGH CHANGE Conference & workshops programme 08 NEW AND RETURNING EXHIBITORS Welcome to Asia Pacific 20 SOCIAL SCENE Full leisure and social programme 22 NEW PRODUCT PREVIEWS Showcasing the latest launches SEND TFWA A Scan this code MESSAGE ON Sponsored by: to visit tfwa.com @TFWAnews DANIEL WELLINGTON WATCHES Visit us: Basement 2 G33 D W Daniel Wellington DANIELWELLINGTON.COM INSTAGRAM.COM/DANIELWELLINGTON FACEBOOK.COM/DANIELWELLINGTONOFFICIAL TWITTER.COM/ITISDW PINTEREST.COM/ITISDW TFWA ASIA PACIFIC EXHIBITION & CONFERENCE ARRIVALS ISSUE 2016 WELCOME MESSAGE INTRODUCTION THE CHALLENGE OF CHANGE The importance of the During Monday’s conference Kishore Mahbubani of the Lee Our business networking lunch prepared in mind and body, as Asian duty free and travel we will be exploring the major Kuan Yew School of Public Policy is open to all and I’m sure our well as spirit for the week ahead. retail market cannot be challenges facing our industry in will be offering a unique perspec- thought-provoking morning will And, of course, on Sunday underestimated. Asia and across the wider world. tive on the role Asia can and prompt many interesting conver- evening there will be a chance Our theme of ‘Navigating through should play on the global stage. sations around the lunch tables. to catch up with friends old and Similarly, the vital contribution change’ will run through each Mike Walsh, futurist, author and Do join us on Level 5 of the Marina new over a drink or two at our retail sales make to the Asian session, and during the day we CEO of Tomorrow, will be sharing Bay Sands Expo & Convention Welcome Cocktail at the truly aviation sector is also to be taken will be looking at the effects of his thoughts on disruptive change Centre, the same floor as our splendid Raffles Hotel. I look very seriously. Figures published the turbulent macro-economic and how business leaders can conference and workshop rooms. forward to seeing you there, and recently by ACI showed that climate and the shifting corpo- survive in disruptive times. But before then, Sunday morning offer you a very warm welcome retail concessions in the Asia rate landscape. To open the In a second session, Philippe gets off to an active start with to Singapore. Pacific region account for nearly conference, I will be joined on Schaus of DFS Group will explain the golf tournament at Raffles half (44%) of non-aeronautical stage by Jaya Singh, President how the retailer is adapting to Country Club. Congratulations in revenue – second in percentage of the Asia Pacific Travel Retail change, and Jack MacGowan advance to those whose rounds terms only to the Middle East. Association (APTRA), who will from Aer Rianta International will go well, commiserations to The success of the sector is add his welcome and vision for outline the regional ambitions those who don’t play as well as reflected in the success of TFWA the vital work of APTRA on behalf of one of the industry’s longest they might hope, and thanks to Asia Pacific Exhibition & Confer- of duty free and travel retail in established operators. At a InterParfums for their support of ence. A large part of that success Asia Pacific. time of rapid expansion for his what is always a hotly contested is down to our fantastic partners Our keynote speakers will be business, Kevin Chiang of Ever event. In a more chilled start to – those who have supported us providing insider knowledge on Rich Corporation will explain the day, the tai chi at the breath- since day one, as well as those the impact of change in Asia and how his company is investing for taking SkyPark at the very top who have joined us along the how to steer through the troubled the future, both at the airport of the Marina Bay Sands Hotel Erik Juul-Mortensen way. I thank them all. waters of the current climate. and beyond. will leave all those who take part President, TFWA WiFi SERVICE TFWA TFWA is pleased to provide free WiFi access within the exhibition halls. PRODUCT SHOWCASE There is an enticing array of innovations across all product categories being launched at TFWA Asia Pacific Exhibition & Conference. Many of these can be previewed REMINDER OF LOCATIONS at the TFWA Product Showcase – a WITHIN THE MARINA BAY SANDS dedicated online service, where exhibitors EXPO & CONVENTION CENTRE: are presenting their latest brand highlights. Visitors can search for products by brand, • Two exhibition levels: Basement 2 and Level 1 company or product sector. • Registration desks and ONE2ONE Lounge: Level 1 • Press Centre: Basement 2 • TFWA offices: Level 3 Scan this code • TFWA Asia Pacific Bar: Level 4 • Conference/Workshops: Level 5 (new location) to visit the • Asian Bar: Basement 2 TFWA Product • Western Bar: Basement 2 • Sushi bar: Level 1 Showcase TFWA WEB APP TFWA ON LINKEDIN Download the web app for smartphones and tablets to keep all information on TFWA Asia Pacific Exhibition & Conference close to hand. The web app is accessible on any mobile OS via your browser. Visit the TFWA LinkedIn page, and join TFWA’s LinkedIn Group. It is the Go to: app.tfwa.com/APEC ideal place to go for the latest news on TFWA Asia Pacific Exhibition & Conference, and to learn more about the Association’s objectives. SUPPORTED BY: 3 – TFWA DAILY ONSITE SERVICES TFWA ASIA PACIFIC EXHIBITION & CONFERENCE ARRIVALS ISSUE 2016 THE POTENTIAL TO SERVICES “REIMAGINE THE TFWA offers a wide range of services to assist visitors in advance RETAIL EXPERIENCE” of and during TFWA Asia Pacific Exhibition & Conference. Mike Walsh, futurist, author and CEO of Tomorrow, is a “21st SHUTTLE SERVICE century business designer” and a global authority on the subject Getting to and from the Exhibition is made easy by our shuttle buses which call at all the official hotels. of disruptive change. He spoke to Ross Falconer ahead of his participation in Monday’s TFWA Asia Pacific Conference. PRESS CENTRE When people think will need to make to our Location: Basement 2 The Press Centre provides all registered journalists with an area to unwind, conduct interviews and source about the future, own decision-making information relating to the exhibition. they tend to focus processes, if we want to on technology. continue being relevant in INTERNET AREA an age of algorithms, AI They might wonder about and automation.” Location: Basement 2 & Level 1 how big their mobile The theme of this year’s The internet centre offers everyone the opportunity to get connected onsite. screen might be on next conference is ‘Navigating year’s model, whether through change’, and Walsh WIFI SERVICE their car will drive itself, believes that surviving TFWA is pleased to provide free WiFi access within the exhibition halls. or whether robots will change has a lot to do with take their jobs. agility. “In my view, agility is INTERACTIVE DIRECTIONAL SCREENS “Technology is rarely as more than being fast – it is Interactive touch screens will help you to navigate your way around the exhibition halls. disruptive as we expect,” about a company’s ability to Mike Walsh, futurist, author and says Mike Walsh, futur- respond to sudden changes CEO of Tomorrow: “In my view, the ist, author and CEO of most interesting opportunity will in their environment, BARS Tomorrow. “For me, the be leveraging data to create more whether it be customer TFWA Asia Pacific Bar: Level 4 most important thing personalised interactions for high needs, new competitors or value customers and frequent Asian Bar: Basement 2 that can change in the changes in the economy,” Western Bar: Basement 2 travellers – for whom airports and future is the design of hotels are really their home.” he comments. Sushi bar: Level 1 experiences. Experience The key to being agile Ideally located, the bars offer several convenient onsite meeting points during exhibition hours and serve light meals is what impacts us the be the next generation is looking for ways to throughout the day. most as human beings. In of consumers and what redesign your organisation my view, the experience their future expectations for responsiveness. “I will of retail, whether in an of data driven experiences be talking about a few of BUSINESS CENTRE airport or elsewhere, is might be. “I’m then going these, but here are the Location: Basement 2 what has the potential to to explore what those headlines: Hire people Dedicated staff will assist you with all your secretarial requirements. be re-imagined far further expectations might mean energised by unknowns, than whether there will be for the way we will need to design more social work WELL-BEING AREA a new app to use when you design our organisations,” environments, invest Location: Level 1 are shopping.” Walsh adds. “Finally, I’m in more collaborative The Well-Being Area offers relaxing massages designed to help you focus on the business ahead. A key focus of his address going to explore the kinds communication tools and in Monday’s TFWA Asia of cognitive upgrades that use data to hack your work CLOAKROOM Pacific Conference will we, as human leaders, culture,” Walsh concludes. Location: Basement 2 & Level 1 For your convenience, cloakroom facilities are available on entering the exhibition. L I A T WiTR MEETING, E TRAVEL & HOTEL DESK R Location: Basement 2 MONDAY 9 MAY The Pacific World team will be pleased to assist you with your travel and hotel requests, including any queries. Women in Travel Retail (WiTR) will once again be meeting in Singapore, immediately after the TFWA Asia Pacific Conference on Monday 9 May.

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