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CASE STUDY Series — Myerz Pourhouse

Bar Overcomes Haunting and POS Nightmares

Jeremy Myers heard stories that was already out of commission. his newly-owned property was Jeremy’s business started suffering http://www.spike.com/video-clips/2ozeii/bar-rescue-owner- haunted…yet, that didn’t stop him due to the haunting and his poor is-terrified-of-his-haunted-bar from opening up Myerz Pourhouse, POS system slowing business down his much-anticipated bar in El Cajon, to a crawl. Since he wasn’t around OVERVIEW CA near State University. to manage, his staff was too liberal But, after a while, Jeremy started with the pouring of liquor as well as Customer Profile experiencing supernatural events managing themselves. Plus, his POS Myerz Pourhouse (now known as The at the bar himself. He became so system couldn’t accommodate his Study Lounge) located in El Cajon, CA frightened that he refused to enter rapidly-sinking business. As a result, his own bar, even during the day. His his profits took a dive. It was time for Business Situation staff experienced the hauntings as a major upgrade on his entire bar. The bar was haunted by spirits and well. poor POS equipment that slowed his He summoned the help of Spike business down. He needed a major To add to his nightmare, his POS TV’s Bar Rescue to hopefully turn his upgrade. system was extremely slow and fortunes around. Bar expert and host, Solution constantly freezing. He was using a , took the reins of the bar After frightening experiences and touch screen POS terminal, but the and conjured up a plan to generate dwindling profits, Myers upgraded touch screen didn’t work. So, he had more business for Jeremy. Along with the bar and POS system with Posiflex to improvise by attaching a mouse hiring a medium to rid the ghosts, XT3215’s and 2TouchPOS software and keyboard to the terminal. He had he also upgraded the entire bar, another POS terminal, but that one including the lowly POS equipment

2TouchPOS • Cash Register Replacement • POS replacement • Management Groups • Speed of Service

Posiflex XT3215 • Quality • Spill Resistance • Price Performance • Low Profile • Ease of use • High reliability

“We installed 2TouchPOS software and Posiflex hardware…now his bar is prepared to take on the busiest of crowds with no problem.” — Noj Kunnath Lead Technician, 2TouchPOS CASE STUDY—CONTINUED

and software that had haunted him POS system was slowing down his with poor performance and constant business considerably, so we installed unreliability. an entirely new POS system, using 2TouchPOS software and Posiflex He needed faster and more reliable hardware…now his bar is prepared POS terminals and a better software to take on the busiest of crowds with solution, so Bar Rescue equipped his no problem” says 2TouchPOS Lead place with Posiflex XT3215 terminals Technician, Noj Kunnath. running 2TouchPOS software. The XT3215 is well-known for its The bar has now been renamed “The performance, durability and spill Study Lounge”, and with the needed resistance; and 2TouchPOS software’s upgrades and new priorities set in interface and reporting features were place, profits have increased 30%. ideal for Jeremy’s business — the The hauntings and POS nightmares perfect combination of hardware and have stopped and Jeremy has put this software for a bar establishment. frightening experience in his past and 2TouchPOS briefly consulted with can now focus on a profitable, ghost- Jeremy, and by the next day, their free, business. new system was up and running. “Jeremy’s meager and antiquated

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