AUSTRALIAN WAR MEMORIAL | ANNUAL REPORT 2007–2008 AUSTRALIAN WAR MEMORIAL AUSTRALIAN WAR ANNUAL REPORT 2007–2008 ANNUAL REPORT AUSTRALIAN WAR MEMORIAL | ANNUAL REPORT 2007–2008 General Peter Cosgrove AC MC (Ret’d), Chairman of the Council of the Australian War Memorial, greets the Honourable Kevin Rudd MP, Prime Minister of Australia, on ANZAC Day 2008. Annual report for the year ended 30 June 2008, together with the financial statements and the report of the Auditor-General. Images produced courtesy of the Australian War Memorial, Canberra Front Cover: The Memorial lit up at night with the projection of images from the Icon and archive exhibition on external walls. Images left to right: The Iroquois experience in the Conflicts 1945 to today galleries. Image from the Letter from Long Tan film made for the Conflicts 1945 to today galleries. Visitors contemplate the Roll of Honour at the Memorial. Back cover: The Memorial lit at night. The wreathlaying ceremony to commemorate International Midwives and Nurses Week, 9 May 2008. Catafalque party at the Tomb of the Unknown Australian Soldier in the Hall of Memory following the Remembrance Day ceremony. Copyright © Australian War Memorial ISSN 1441 4198 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced, copied, scanned, stored in a retrieval system, recorded, or transmitted in any form or by any means without the prior written permission of the publisher. Australian War Memorial GPO Box 345 Canberra, ACT 2601 Australia www.awm.gov.au AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2007–2008 iii iv AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2007–2008 INTRODUCTION TO THE REPORT The Annual Report of the Australian War Memorial for the year ended 30 June 2008 follows the format for an Annual Report for a Commonwealth Authority in accordance with the Commonwealth Authorities and Companies (CAC) (Report of Operations) Orders 2005 under the CAC Act 1997. Details of plans mentioned in the report can be obtained from the Contact Officer noted below. The report has been constructed to reflect the Memorial’s Outcome and Outputs structure and to address Government reporting requirements. Section One Corporate Governance includes the Chair’s Report and details of the Council and its operations and performance. Section Two Corporate Operations includes the Director’s highlights and overview of the Memorial’s performance during 2007–08 . Section Three Corporate Summary provides information on the structure and reporting framework of the Memorial. Section Four Performance Report details performance information against the Memorial’s Outcome and against external and internal Outputs. Section Five Accountability provides detailed information about the Memorial as required for reporting. Section Six Financial Statements includes the Report by the Auditor-General and Financial Statements. Appendices Appendices provide additional information about the Memorial, including staff profiles, collection acquisitions and disposals, and major sponsors. Contact Officer The contact officer for enquiries about this report is: The Executive Officer Corporate Services Australian War Memorial GPO Box 345 Canberra ACT 2601 Phone: (02) 6243 4290 Fax: (02) 6243 4330 Email: [email protected] A copy of this report may be found on the Memorial’s website at www.awm.gov.au AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2007–2008 v CONTENTS INTRODUCTION TO THE report IX OUTPUT 1.4 Exhibitions 24 Highlights 2007–2008 Overview 24 Other Exhibition Activities 26 1. CORPORATE GOVERNANCE 1 OUTPUT 1.5 Interpretive Services 27 Council of the Memorial 3 Overview 27 Council Performance 3 Other Interpretive Activities 28 2. CORPORATE OPERATIONS 5 OUTPUT 1.6 Promotions and Community Services 28 3. CORPORATE SUMMARY 9 Overview 28 Purpose 9 Other Promotion and Community Services Activities 29 Outcome 9 OUTPUT 1.7 Research, Information and Dissemination 30 Planning and Reporting Framework 9 Overview 30 Organisation Chart and Senior Staff 10 Other Research, Information and Dissemination Activities 31 Branch Descriptions 10 OUTPUT 1.8 Visitor Services 33 Public Programs 10 Overview 33 National Collection 11 Other Visitor Services Activities 34 Corporate Services 11 OUTPUT 1.9 Corporate Governance 34 4. PERFORMANCE REPORT 13 OUTPUT 1.10 Executive Strategic Management 35 Outcome and Outputs Structure (Diagram) 13 Executive Leadership 35 Outcome Definition 13 Strategic Management 35 Overall Performance Against the Outcome 13 Evaluation and Visitor Research 35 OUTPUT 1.1 Commemorative Ceremonies 14 Risk Management 36 Overview 14 OUTPUT 1.11 Resource Management 36 Other Commemorative Activities 15 Buildings and Services 36 OUTPUT 1.2 The National Memorial and Grounds 15 Finance 37 Overview 15 Information Technology 38 Other Building-Related Activities 17 People Management and Development 39 OUTPUT 1.3 The National Collection 17 OUTPUT 1.12 Revenue Generation 39 Overview 17 Memorial Shop 39 Other Collection Activities 19 e-Business 40 vi AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2007–2008 Other Revenues 41 APPENDIX 2 95 OUTPUT 1.13 Team Management 41 Council Profiles 95 5. ACCOUNTABILITY 43 APPENDIX 3 98 Legislation, Functions, and Powers 43 Senior Staff Profiles 98 Enabling Legislation 43 APPENDIX 4 102 Functions of the Memorial 43 VIP Visits and Ceremonies 102 Powers of the Memorial 43 APPENDIX 5 107 Responsible Minister 44 Acquisitions and Disposals 107 Powers of the Minister 44 APPENDIX 6 111 Internal and External Audits 45 Travelling Exhibitions 111 Internal Audit 45 APPENDIX 7 113 External Audit 45 Staff Publications, Lectures, and Talks 113 Fraud control 45 APPENDIX 8 121 Effects of Ministerial Directions 45 Staffing Overview as at 30 June 2008 121 Indemnities and Insurance Premiums 45 Performance-Based Pay 121 Legal Actions 45 People Development and Training Report 121 Social Justice and Equity 46 APPENDIX 9 122 Service Charter Report 47 New Loans 122 Advertising and Market Research Expenditure 47 APPENDIX 10 132 Freedom of Information Act 1982, Section 8 Statement 48 Scholarship, Fellowship, and Grant Holders 132 Freedom of Information Act 1982, Statistics 2007–08 49 APPENDIX 11 133 Environmental Protection and Biodiversity Conservation Major Sponsors 133 (EPBC) Act 1999, Section 516A Statement 49 APPENDIX 12 135 Occupational Health and Safety 50 Alliances, Partnerships, and Cooperation 135 6. Report BY THE AUDITOR-GENERAL AND FINANCIAL STATEMENTS 53 GLOSSARY 142 APPENDICES 91 COMPLIANCE INDEX 144 APPENDIX 1 92 INDEX 145 Council Membership 92 Council Committee Membership 92 Council Members’Attendance 94 AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2007–2008 vii Highlights 2007–2008 viii AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2007–2008 Clockwise from top left: The Iroquois experience is a popular new addition in the Vietnam exhibition of the Conflicts 1945 to today galleries. A new highlight in the Memorial grounds is the Centurion tank which was installed in late 2007. The large crowd watches the Tri-Service Parade during the ANZAC Day 2008 ceremony. Hayley Jensen sings at the 2007 Traditional Christmas Carols. The record crowd at the ANZAC Day Dawn Service gather by candlelight around the Stone of Remembrance. Images from the Icon and archive exhibition light up the Memorial building. Camels from the Australian Army’s 26 Transport Squadron at the opening of Lawrence of Arabia and the Light Horse exhibition. The introductory wall provides a colourful greeting for visitors to the new Conflicts 1945 to today galleries. AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2007–2008 ix Clockwise from top: (left to right): Mr Keith Payne VC, Mr Alan Griffin MP, Minister for Veterans’ Affairs, and the Honourable Kevin Rudd MP, Prime Minister of Australia, at the opening of the Conflicts 1945 to today galleries. US Defense Secretary Mr Roberts Gates, escorted by Memorial Director Steve Gower, views the Vietnam exhibition in the Conflicts 1945 to today galleries. Mr Ashley Ekins and Major General Adrian Clunies-Ross AO MBE (Ret’d), then Chairman of the Council of the Australian War Memorial, after the Anniversary Oration, 9 November 2007. The Honourable Anand Satyanand, Governor-General of New Zealand (left), and Memorial Director Steve Gower pause in front of George Lambert’s painting ANZAC, the landing, 1915 during a tour of the galleries. His Excellency Michael Jeffrey, then Governor-General of Australia, speaks at one of the many plaque dedication ceremonies during the year. AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2007–2008 section 1 section 1 CORPORATE GOVERNANCE It is my very great pleasure, in this my first term as Chair the redevelopment, has contributed greatly to the wide of the Council of the Australian War Memorial, to be able acclaim and support the galleries have received from the to report that the 2007–08 financial year was another year public. of outstanding achievement for the Memorial. The highest The Memorial is now focusing on other corporate priorities, standards of corporate governance, in conjunction with the a major one being the Enterprise Content Management experience and skill of the Director, his senior management (ECM) system. This initiative will enable the Memorial team and staff, resulted in a year of many highlights, more effectively to capture, manage, store, preserve, and including the opening of the new Conflicts 1945 deliver digital content across the institution in support of to today gallery space. our business processes. Enhanced management of the Toward the end of 2007 – under the stewardship