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Business Banking Service Quality - Great Britain
Business banking service quality - Great Britain Independent service quality survey results Business current accounts Published August 2019 As part of a regulatory requirement, an independent survey was conducted to ask customers of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey. These results are from an independent survey carried out between July 2018 and June 2019 by BVA BDRC as part of a regulatory requirement, and we have published this information at the request of the providers and the Competition and Markets Authority so you can compare the quality of service from business current account providers. In providing this information, we are not giving you any advice or making any recommendation to you. SME customers with business current accounts were asked how likely they would be to recommend their provider, their provider’s online and mobile banking services, services in branches and business centres, SME overdraft and loan services and relationship/account management services to other SMEs. The results show the proportion of customers of each provider who said they were ’extremely likely’ or ‘very likely’ to recommend each service. Participating providers: Allied Irish Bank (GB), Bank of Scotland, Barclays, Clydesdale Bank, Handelsbanken, HSBC UK, Lloyds Bank, Metro Bank, NatWest, Royal Bank of Scotland, Santander UK, The Co-operative Bank, TSB, Yorkshire Bank. Approximately 1,200 customers a year are surveyed across Great Britain for each provider; results are only published where at least 100 customers have provided an eligible score for that service in the survey period. -
Standard Chartered Bank, Impacts of E-Banking and the Customer Perception on E-Banking
Strategic Information Management Nowshad M Shawon Abstract Bank is one the most important financial sectors. Internet has made the banking function easier and changed the traditional banking system. The aim of this report is to compare the historical performance of Barclays and Standard chartered bank, impacts of E-banking and the customer perception on E-banking. To make the report uneatable, the author included brief history of the banks. In the first section of the analysis, the author discussed the historical performance of Barclays and Standard chartered through the use of MS-Excel. In the second section, the author discussed the positive and negative impacts of E-banking and finally at the end of this report, the customer perception on E-banking has been discussed through primary data collected by a questionnaire from the customers of Barclays and Standard chartered. NMS Page 1 Table of Contents 1 Introduction .................................................................................................................................... 4 1.1 Background of the Banks ........................................................................................................ 4 1.1.1 Barclays Plc ...................................................................................................................... 4 1.1.2 Standard Chartered Plc ................................................................................................... 5 2 Comparative analysis of Historical performances of Barclays Plc & Standard Chartered Plc -
Delivering a Leading Bank for Customers and Investors
Delivering a leading bank for customers and investors Ewen Stevenson, Chief Financial Officer Barclays Global Financial Services Conference, New York 12th September 2016 Investment case Strong customer-centric core(1) bank, well progressed on legacy restructuring . Strong UK / Irish customer franchises capable of collectively generating risk adjusted returns above the cost of equity Core . Building value through a focus on improved customer service and product offering, and above market growth . But we recognise it is a tougher interest rate environment / macro outlook . Continue to run-down; down to 23% of total RWAs at end Legacy portfolios/ Q2 2016 businesses . On track to wind-up Capital Resolution by end 2017 . Making steady progress Legacy conduct . issues Seeking to materially address residual conduct and litigation overhang during H2 2016 / 2017 (1) ‘Core’ comprises the Personal and Business Banking, Commercial and Private Banking and Corporate and Institutional Banking divisions 2 Core – customer franchise strength Q2 2016 core key metrics (£bn) RWAs 190 Royal Bank of Scotland Deposits 310 #1 Business (1) (2) Loans 286 Joint #1 Commercial #2 Personal (3) Ulster NatWest (2) #1 Personal (4) Joint #1 Commercial (1) #1 Business (5) #2 Business #3 Commercial (6) #3 Personal (3) Ulster RoI RBSI Personal RBSI Business #3 Personal (4) (7) (10) #3 Business (5) #1 Isle of Man #1 Isle of Man (8) #3 Commercial (6) Top 2 Guernsey Top 2 Guernsey (11) Top 3 Jersey (9) Top 2 Jersey (12) (1) Royal Bank of Scotland and NatWest Business: Main current -
Dexia Credit Local LEHMAN BROTHERS
OFFICIAL STATEMENT DATED MAY 31, 2006 NEW ISSUE RATINGS: FITCH: AAA/F1+ MOODY’S: Aaa/VMIG1 S&P: AAA/A-1+ BOOK-ENTRY ONLY In the opinion of Bond Counsel, assuming continuous compliance with certain covenants described herein, and subject to the conditions stated herein under “Tax Exemptions,” under existing law, (a) the interest on the Notes is excludable from gross income for Federal income tax purposes, and (b) the interest on the Notes is not an enumerated preference or adjustment for purposes of the Federal alternative minimum tax imposed on individuals and corporations; however, such interest will be taken into account in determining adjusted current earnings for the purpose of computing the alternative minimum tax imposed on corporations, and may be subject to the branch profits tax imposed on foreign corporations engaged in a trade or business in the United States. As described herein under “Tax Exemptions,” other Federal income tax consequences may arise from ownership of the Notes. It is also the opinion of Bond Counsel that, under existing law of the State of Maryland, the interest on the Notes and profit realized from the sale or exchange of the Notes is exempt from income taxation by the State of Maryland or by any of its political subdivisions; however, the law of the State of Maryland does not expressly refer to, and no opinion is expressed concerning, estate or inheritance taxes or any other taxes not levied directly on the Notes or the interest thereon. $50,000,000 MONTGOMERY COUNTY, MARYLAND CONSOLIDATED PUBLIC IMPROVEMENT BOND ANTICIPATION NOTES, 2006 SERIES A Dated: Date of Issuance Due: June 1, 2026 Price: 100% CUSIP No. -
Web Updation FAQ's Version 3
FAQ’S for Barclaycard customers 1. Customer: How do I know when my Standard Chartered Bank Credit Card will become active? There is an Instructions letter with your new card that instructs the date on which your new Standard Chartered Bank Credit Card will become active and your Barclaycard will become inactive. A sms will also be sent to you before the activation of your new Standard Chartered Bank Credit Card. 2. Customer: I not received any card from Standard Chartered Bank after I received the Welcome Letter at the end of February 2012? We are dispatching cards in batches. You will receive an SMS from Standard Chartered Bank when your card is dispatched to you. The SMS will contain details of the Airway Bill No. of the courier which you can use to track your card. In case, you do not receive this SMS or your card by the 1st week of June, please write to Customer Care at [email protected] or call Standard Chartered Bank phone banking at the following numbers http://www.standardchartered.co.in/personal/ways-to-bank/en/phone-banking12.html 3. Customer: Do I need to give details about my account again or will it be transferred automatically? You do not need to do anything as all the information that is currently with Barclays bank will be transferred to Standard Chartered Bank in order to have your new card account set up. However if you have set up ECS/SI instructions on your current Barclaycard, then once you have received the new Standard Chartered Bank Credit Card please call the number at the back of your new Standard Chartered Bank Credit Card to provide ECS/SI instructions. -
Citi Acquisition of Wachovia's Banking Operations
Citi Acquisition of Wachovia’s Banking Operations September 29, 2008 Transaction Structure Transaction Citi acquires Wachovia’s retail bank, corporate and investment bank and private bank Details businesses – Citi pays $2.2 billion to Wachovia in Citi common stock – Citi assumes substantially all of Wachovia’s debt; preferred stock excluded – Wachovia remains a publicly-traded holding company consisting of its retail brokerage and asset management businesses Capital Citi expects to raise $10 billion in common equity from the public markets Citi issues preferred stock and warrants to FDIC with a fair value of $12 billion at closing, accounted for as GAAP equity with full Tier 1 and leverage ratio benefit Quarterly dividend reduced to $0.16 per share immediately Regulatory capital relief on substantially all of the $312 billion of loss protected assets Risk Mitigation Citi enters loss protection arrangement with the FDIC on $312 billion of loss protected assets; maximum potential Citi losses of $42 billion – Citi is responsible for the first $30 billion of losses, recorded at closing through purchase accounting – Citi is responsible for the next $12 billion of losses, up to a maximum of $4 billion per year for the next three years – FDIC is responsible for any additional losses – Citi issues preferred stock and warrants to FDIC with a fair value of $12 billion at closing Approvals FDIC approved; subject to formal Federal Reserve approval and Wachovia shareholder approval Closing Anticipated by December 31, 2008 1 Terms of Loss Protection -
Lista Banków Przyjmujących Przelewy Europejskie (Stan Na 01.10.2010)
Lista banków przyjmujących przelewy Europejskie (stan na 01.10.2010) BELGIUM ING BELGIUM SA/NV BBRUBEBB FORTIS BANK NV/SA GEBABEBB DEXIA BANK BELGIUM N.V GKCCBEBB KBC BANK NV BRUSSELS KREDBEBB LA POST SA DE DROIT PUBLIC PCHQBEBB AACHENER BANK EG, FILIALE EUPEN AACABE41 ABN AMRO BANK (BRUSSELS BRANCH) BELGIUM ABNABEBR ABK ABERBE21 ANTWERPSE DIAMANTBANK NV ADIABE22 ARGENTA SPAARBANK NV ARSPBE22 AXA BANK NV AXABBE22 BANK OF BARODA BARBBEBB BANCO BILBAO VIZCAYA ARGENTARIA BRUSSELS BBVABEBB BANQUE CHAABI DU MAROC BCDMBEB1 BKCP BKCPBEB1 CREDIT PROFESSIONNEL SA (BKCP) BKCPBEBB BANCA MONTE PASCHI BELGIO BMPBBEBB DELTA LLOYD BANK SA BNAGBEBB BNP PARIBAS BELGIQUE BNPABEBB BANK OF AMERICA, ANTWERP BRANCH BOFABE3X BANK OF TOKYO MITSUBISHI NV BOTKBEBX BANK VAN DE POST BPOTBEB1 SANTANDER BENELUX BSCHBEBB BYBLOS BANK EUROPE BYBBBEBB JP MORGAN CHASE BANK BRUSSELS CHASBEBX CITIBANK INTERNATIONAL PLC CITIBEBX COMMERZBANK AG, ANTWERPEN COBA COBABEBB COMMERZBANK BELGIEN N.V/S.A. COBABEBB COMMERZBANK AG, BRUSSELS COBABEBX BANQUE CREDIT PROFESSIONEL DU HAINAUT SCRL CPDHBE71 CBC BANQUE SA BRUXELLES CREGBEBB CITIBANK BELGIUM SA CTBKBEBX BANK DEGROOF SA DEGRBEBB BANK DELEN NV DELEBE22 DEUTSCHE BANK BRUSSELS DEUTBEBE DRESDNER BANK BRUSSELS BRANCH DRESBEBX ETHIAS BANK NV ETHIBEBB EUROPABANK NV EURBBE99 VAN LANSCHOT BANKIERS BELGIË NV FVLBBE22 GOFFIN BANK NV GOFFBE22 HABIB BANK LTD BELGIUM HABBBEBB MERCATOR BANK NV HBKABE22 HSBC BANK PLC BRUSSELS HSBCBEBB THE BANK OF NEW YORK, BRUSSELS BRANCH IRVTBEBB BANK J. VAN BREDA JVBABE22 KBC ASSET MANAGEMENT KBCABEBB KBC FINANCIAL -
Peter Sands Group Chief Executive
Peter Sands Group Chief Executive 5 June 2012 Governor Erkki Liikanen High-level Expert Group on Bank Structure By email: [email protected] EC Representative Register ID number: 16595501800-80 Dear Governor Liikanen Consultation on the structure of the EU banking sector Please find enclosed Standard Chartered‟s response to your call for evidence on bank structural reform. Our response seeks to answer the questions from your consultation and sets out our concerns about the idea of bank structural reform, especially in the current economic climate, and how this could pose a significant risk to the European banking sector. In particular we would like to highlight the following three points: a. There is no compelling case for structural reform and some strong counter- arguments. Large and universal bank structures do not necessarily equal complex and risky structures; indeed there is no empirical evidence to suggest that the existence and structure of universal banks contributed to the financial crisis. Risky business models which failed encompassed retail banks, universal banks and investment banking models. Structural reforms that create more concentrated business model and risk profiles and greater homogeneity across the sector are likely to increase systemic risks. Structural reforms organised around national or EU boundaries will encourage „financial protectionism‟ and create impediments to cross- border trade and investment. b. Proposing further structural reform will increase the stress and systemic risks in the European banking sector. There are significant risks associated with seeking to undertake a reform of the structure of the European banks, whilst economic crisis is gripping the Union and when banks are already grappling with the most significant regulatory reforms in decades. -
The Royal Bank of Scotland Group Pie File No
UNITED STATES SECURITI ES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 DIVISION OF TRADING AND MARKETS August 3, 20 15 Ms. Connie Milonakis Davis Polk & Wardwell London LLP 5 Aldermanbury Square London EC2V 7HR England Re: The Royal Bank of Scotland Group pie File No. TP 15-17 Dear Ms. Milonakis: In your letter dated August 3, 2015, as supplemented by conversations with the staff, you request on behalf ofThe Royal Bank of Scotland Group plc, a public limited company organized under the laws of the United Kingdom and registered in Scotland ("RBSG"), an exemption from Rule 102 of Regulation Munder the Securities Exchange Act of 1934, as amended ("Exchange Act") in connection with the distribution of the ordinary shares of RBSG ("RBSG Shares") and the American Depositary Shares each representing the right to receive two RBSG Shares ("RBSG ADSs") by way of a placement of RBSG Shares (the "Placing") to interested purchasers by United Kingdom Financial Investments, which manages the shareholding of the United Kingdom Treasury in RBSG. 1 You seek an exemption to permit RBSG and RBSG Affiliates to conduct specified transactions outside the United States in RBSG Ordinary Shares during the Placing. Specifically, you request that: (i) RBSG CIB be permitted to continue to engage in derivatives and investor product market-making and hedging activities as described in your letter; (ii) the RBSG Asset Manager and RBSG Investment Managers be permitted to continue to engage in investment management activities as described in your letter; (iii) the RBSG Trustees and Personal Representatives be permitted to continue to engage in trustee and personal representative-related activities as described in your letter; (iv) the RBSG Banking Units be permitted to continue to engage in banking-related activities as described in your letter; and (v) the RBSG Stock Borrowing and Lending Units be permitted to continue to engage in stock borrowing and lending activities as described in your letter. -
Bank of Scotland
Bank of Scotland plc (Incorporated with limited liability in Scotland with registered number SC 327000) €60 billion Covered Bond Programme unconditionally guaranteed by HBOS plc (incorporated with limited liability in Scotland with registered number SC218813) and unconditionally and irrevocably guaranteed as to payments of interest and principal by HBOS Covered Bonds LLP (a limited liability partnership incorporated in England and Wales) Under this €60 billion covered bond programme (the “Programme”), Bank of Scotland plc (the “Issuer”) may from time to time issue bonds (the “Covered Bonds”) denominated in any currency agreed between the Issuer and the relevant Dealer(s) (as defined below). The payments of all amounts due in respect of the Covered Bonds have been unconditionally guaranteed by HBOS plc (“HBOS” in its capacity as guarantor, the “HBOS Group Guarantor”). HBOS Covered Bonds LLP (the “LLP” and, together with the HBOS Group Guarantor, the “Guarantors”) has guaranteed payments of interest and principal under the Covered Bonds pursuant to a guarantee which is secured over the Portfolio (as defined below) and its other assets. Recourse against the LLP under its guarantee is limited to the Portfolio and such assets. The Covered Bonds may be issued in bearer or registered form (respectively “Bearer Covered Bonds” and “Registered Covered Bonds”). The maximum aggregate nominal amount of all Covered Bonds from time to time outstanding under the Programme will not exceed €60 billion (or its equivalent in other currencies calculated as described in the Programme Agreement described herein), subject to increase as described herein. The Covered Bonds may be issued on a continuing basis to one or more of the Dealers specified under General Description of the Programme and any additional Dealer appointed under the Programme from time to time by the Issuer (each a “Dealer” and together the “Dealers”), which appointment may be for a specific issue or on an ongoing basis. -
Change of Name Faqs
Change of name FAQs On 14 February 2020, The Royal Bank of Scotland Group plc (the Group) announced its intention to change the Group’s company name from ‘The Royal Bank of Scotland Group plc’ to ‘NatWest Group plc’. It’s anticipated that the name change will become effective later in 2020. 1. Why is the Group changing its name? Given the Group’s progress, the solid financial footing it is now on and the forward- looking customer focused strategy it is implementing, the Board considers this the right time for the Group name to reflect the brand under which the majority of its business is delivered: NatWest. 2. What will happen to the ordinary and/or preference shares I currently hold in the Group? The ordinary and/or preference shares you currently hold in the Group (‘RBS shares’) will continue to exist once the name is legally changed, but the RBS shares will become shares in NatWest Group plc. There will be no change to nominal value or structure of your shareholding as a result of the change of name. 3. What will happen to the share price? This is a legal name change. The share price is influenced by many factors and can go up as well as down. 4. Will I receive a new share certificate? If you hold your RBS shares in certificated form, you won’t receive a new share certificate in the new company name; your existing share certificate(s) will remain valid. Any share certificates issued following the legal change of name will be in the name of NatWest Group plc. -
Bank of England List of Banks- October 2020
LIST OF BANKS AS COMPILED BY THE BANK OF ENGLAND AS AT 1st October 2020 (Amendments to the List of Banks since 31st August 2020 can be found below) Banks incorporated in the United Kingdom ABC International Bank Plc DB UK Bank Limited Access Bank UK Limited, The Distribution Finance Capital Limited Ahli United Bank (UK) PLC AIB Group (UK) Plc EFG Private Bank Limited Al Rayan Bank PLC Europe Arab Bank plc Aldermore Bank Plc Alliance Trust Savings Limited (Applied to Cancel) FBN Bank (UK) Ltd Allica Bank Ltd FCE Bank Plc Alpha Bank London Limited FCMB Bank (UK) Limited Arbuthnot Latham & Co Limited Atom Bank PLC Gatehouse Bank Plc Axis Bank UK Limited Ghana International Bank Plc GH Bank Limited Bank and Clients PLC Goldman Sachs International Bank Bank Leumi (UK) plc Guaranty Trust Bank (UK) Limited Bank Mandiri (Europe) Limited Gulf International Bank (UK) Limited Bank Of Baroda (UK) Limited Bank of Beirut (UK) Ltd Habib Bank Zurich Plc Bank of Ceylon (UK) Ltd Hampden & Co Plc Bank of China (UK) Ltd Hampshire Trust Bank Plc Bank of Ireland (UK) Plc Handelsbanken PLC Bank of London and The Middle East plc Havin Bank Ltd Bank of New York Mellon (International) Limited, The HBL Bank UK Limited Bank of Scotland plc HSBC Bank Plc Bank of the Philippine Islands (Europe) PLC HSBC Private Bank (UK) Limited Bank Saderat Plc HSBC Trust Company (UK) Ltd Bank Sepah International Plc HSBC UK Bank Plc Barclays Bank Plc Barclays Bank UK PLC ICBC (London) plc BFC Bank Limited ICBC Standard Bank Plc Bira Bank Limited ICICI Bank UK Plc BMCE Bank International plc Investec Bank PLC British Arab Commercial Bank Plc Itau BBA International PLC Brown Shipley & Co Limited JN Bank UK Ltd C Hoare & Co J.P.