Comprehensive Age-Friendly Community Planning Framework

Total Page:16

File Type:pdf, Size:1020Kb

Comprehensive Age-Friendly Community Planning Framework Comprehensive Age-Friendly Community Planning Framework by Catherine McLean A thesis presented to the University of Waterloo in fulfillment of the thesis requirement for the degree of Master of Arts in Planning Waterloo, Ontario, Canada, 2017 ©Catherine McLean 2017 Author’s Declaration I hereby declare that I am the sole author of this thesis. This is a true copy of the thesis, including any required final revisions, as accepted by my examiners. I understand that my thesis may be made electronically available to the public. ii Abstract Planners, urban designers and policy-makers are continuously shifting their planning approach to accommodate the latest planning lens. Each approach addresses different planning issues, presents new concepts and sets new priorities; however, little attention is given to determine whether these ideas overlap and whether there are efficiencies in tying these concepts together. This study sought to determine to what extent age-friendly community planning overlaps or is similar to established planning frameworks and evaluate whether there is merit in developing joint policies. Age-friendly communities (AFC) have become particularly important today with the aging baby-boom generation and the resulting increase in demand for supportive and enabling physical and social environments that help compensate for the physical and cognitive changes associated with ageing (World Health Organization, 2007). Despite the growth of this movement, planners and policy makers have been faced with a number of challenges with integrating age-friendly initiatives into mainstream planning due to the lack of differentiation from other well-known planning frameworks and the competing demands for financial resources and human capital (Miller et al., 2011; Cerda & Bernier, 2013; Golant, 2014). These challenges raise the following research questions: 1) To what extent do established planning principles overlap with age-friendly community planning principles? 2) Is there value in working towards a unified planning framework that incorporates age-friendly community planning principles and established planning principles? These research questions were addressed using a multi-phased qualitative approach, which entailed: a policy document analysis using the City of Waterloo as a case study and in-depth interviews with planning professionals from across Ontario. This study revealed that there is an overlap and similarities between age-friendly community planning and established planning frameworks, specifically: accessibility planning, Smart Growth, transit-oriented development, universal design, healthy communities, sustainable communities, New Urbanism and complete communities. The planning professionals viewed this overlap as policy alignment as these policies support and reinforce each other. Alternatively, several planners suggested that AFC should be regarded as a subset of other planning frameworks, rather than its own distinct planning approach. As such, planners would look at all their planning decisions, regardless of the planning framework, through an age- friendly lens. Despite the overlap, most planning professionals were cautious about creating a comprehensive planning approach due to the: sheer size of the approach, diversity of community contexts, challenges associated with public participation and difficulties coordinating the various stakeholders and jurisdictions. A number of supplementary findings were uncovered through the in-depth interviews that provided key insight into the strengths and weaknesses of current age-friendly community planning initiatives across Ontario and lay the foundation for this study’s policy recommendations. This study recommends: 1) providing additional funding for the implementation of AFC plans; 2) offering additional resources for small and remote communities; 3) expanding existing AFC resources; 4) mandating AFC policies into provincial legislation; 5) facilitating communication and coordination between the lower tier and upper tier municipalities; and 6) seeking greater involvement from planners in AFC initiatives. iii Acknowledgements I would like to take this opportunity to thank all those who supported me throughout my Masters. This thesis would not have been possible without the continued support and encouragement from a number of individuals who were there for me every step of the way. I would like to thank my academic supervisor, Dr. John Lewis, for your critical insight and valuable feedback throughout my thesis research. I appreciate you taking the time to share your knowledge and expertise on age-friendly community planning. Thank you to my committee member, Dr. Jennifer Dean, and reader, Dr. Mark Seasons, for your participation on my thesis committee and all your feedback and invaluable critique. A special thank you to Brandon McCarroll for supporting my decision to continue my education and encouraging me during the difficult times. I especially appreciate your understanding when I had tight deadlines and could not spend time with you. Thank you for being there for me throughout the entire process and helping me balance work and my Masters, among others. I could not have done it without you. A heartfelt thank you to my parents, Charlotte and David McLean, who have always supported and encouraged me throughout my academic endeavours. Thanks for your continuous understanding when I had to do school work and always believing in me. To my brother, Paul McLean, thank you for checking up on me and reminding me to take time to myself. I would like to say a special thank you to my co-workers at the Township of Oro-Medonte for your keen interest in my progress and your kind words of encouragement along the way. Last but not least, I would like to thank all the planning professionals who took time out of their busy schedules to share their knowledge and passion for age-friendly community planning with me. This study would not have been possible without your valuable insights which lay the foundation for the recommendations put forward in this study. I am sincerely grateful. Thank you! iv Table of Contents Author’s Declaration ................................................................................................................. ii Abstract ...................................................................................................................................... iii Acknowledgements ................................................................................................................... iv List of Tables ............................................................................................................................. ix List of Abbreviations ................................................................................................................. x Chapter 1: Introduction Chapter ............................................................................................. 1 1.1: Study Context .................................................................................................................... 1 1.2: Age-Friendly Communities ............................................................................................... 1 1.3: Research Problem.............................................................................................................. 4 1.4: Research Questions ........................................................................................................... 7 1.5: Research Objectives .......................................................................................................... 8 1.6: Methodology ..................................................................................................................... 8 1.7: Structure of the Thesis ...................................................................................................... 9 Chapter 2: Literature Review Chapter.................................................................................. 11 2.1: Introduction ..................................................................................................................... 11 2.2: Background and Rational for this Study’s Research Questions ..................................... 12 2.3: Planning Framework Selection ....................................................................................... 18 2.4: Smart Growth .................................................................................................................. 19 2.5: Sustainable Communities ................................................................................................ 23 2.6: New Urbanism ................................................................................................................ 26 2.7: Healthy Communities...................................................................................................... 31 2.8: Universal Design ............................................................................................................. 35 2.9: Accessibility Planning ..................................................................................................... 40 2.10: Transit-Oriented Development...................................................................................... 44 2.11: Age-Friendly Communities ........................................................................................... 49 2.12: Conclusion....................................................................................................................
Recommended publications
  • Design Thinking
    Design thinking Design thinking refers to design-specific cognitive present and future conditions and parameters of the prob- activities that designers apply during the process of lem, alternative solutions may be explored simultane- designing.[1] ously. Nigel Cross asserted that this type of thinking most often happens in the built, or artificial, environment (as in artifacts).[10] 1 Origins of the term This approach differs from the analytical scientific method, which begins with thoroughly defining all the pa- For more details on the history of the term, see § History. rameters of the problem in order to create a solution. De- sign thinking identifies and investigates with both known and ambiguous aspects of the current situation in order The notion of design as a “way of thinking” in the sci- to discover hidden parameters and open alternative paths ences can be traced to Herbert A. Simon's 1969 book The which may lead to the goal. Because design thinking is [2] Sciences of the Artificial, and in design engineering to iterative, intermediate “solutions” are also potential start- Robert McKim’s 1973 book Experiences in Visual Think- ing points of alternative paths, including redefining of the [3] ing. Peter Rowe’s 1987 book Design Thinking, which initial problem. described methods and approaches used by architects and urban planners, was a significant early usage of the term in the design research literature.[4] Rolf Faste expanded 2.1 Bryan Lawson – architects vs. scien- on McKim’s work at Stanford University in the 1980s and tists 1990s,[5][6] teaching “design thinking as a method of cre- ative action.”[7] Design thinking was adapted for business In 1972 psychologist, architect and design researcher purposes by Faste’s Stanford colleague David M.
    [Show full text]
  • Design for All Inclusive Design Universal Design
    Inclusive Design Topics of interest • The real-life design processes • Social construction of age and disabilities by design Sonja Iltanen-Tähkävuori Fashion designer, MA • Aesthetics of health products Researcher, DA • Design ethics UIAH Helsinki 16.9.2009 • What does design do for/to people? Three research projects Inclusive design • From mini-skirts to granny dresses • Called also Design for All (DfA), Universal – Industrial fashion design and practices of middle-aged women constructing social age Design, Transgenerational Design – 1999-2007 • Including people of all ages and abilities in the – Doctoral study, dissertation published 2007 target group • Close to the Body – The Ethics and Practice of Patient Clothing and Assistive Technology Design • Usually focuses on the functionality – 2004-2008 • Aesthetics are seldom studied – Research project, several publications • Dressed at home • Usually viewed as an ”automatically beneficent” – Design of clothing and textiles used by people with dementia receiving care at home approach – 2009-2012 • Seldom studied from a neutral, non-political – Post-doctoral researcher, no publications yet perspective Structure of the lecture The method 1. The method: Using material and visual objects in interviews 2. Results: Constructing social age by clothes Using material and visual objects in 3. Results: Ethical implications of design practices interviews 4. The future - the case of mainstream fashion and women at the age of 50-60 years - 1 Designers chose a set of clothing to represent their view of ”good design”. Designers assessed each others’ samples in the second interview. In the first interview, we discussed these samples. Users assessed the designers’ samples… • ... and tried them on. Personal photos, Users chose a set of their favourite clothing and it was discussed in the group.
    [Show full text]
  • Review Article Universal Design: a Step Toward Successful Aging
    Hindawi Publishing Corporation Journal of Aging Research Volume 2013, Article ID 324624, 8 pages http://dx.doi.org/10.1155/2013/324624 Review Article Universal Design: A Step toward Successful Aging Kelly Carr,1 Patricia L. Weir,1 Dory Azar,2 and Nadia R. Azar1 1 Department of Kinesiology, University of Windsor, 401 Sunset Avenue, Windsor, ON, Canada N9B 3P4 2 Dory Azar Architect, 870 Revland Drive, Tecumseh, ON, Canada N8N 5B2 Correspondence should be addressed to Nadia R. Azar; [email protected] Received 27 September 2012; Revised 7 December 2012; Accepted 11 December 2012 Academic Editor: Ioannis Trougakos Copyright © 2013 Kelly Carr et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The concept of aging successfully has become increasingly important as demographics shift towards an aging population. Successful aging has been defined to include (1) a low probability of disease and disease-related disability; (2) a high level of physical and cognitive functioning; and (3) an active engagement in life. The built environment can create opportunities or constraints for seniors to participate in social and productive activities. Universally designed spaces are more easily accessed and used by a spectrum of people without specialized adaptations. Thus, a universally designed environment creates opportunities for older adults to participate in these activities without the stigmatization associated with adapted or accessible designs. Providing older adults with specific universal design options (e.g., lever handle faucets) has the potential to increase the ease of completing activities of daily living, which promotes a continual engagement in life.
    [Show full text]
  • HUMAN-CENTERED DESIGN (Also Known As Universal Design, Life Span Design, Inclusive Design)
    Livable New York Resource Manual http://www.aging.ny.gov/LivableNY/ResourceManual/Index.cfm I.9 Esther Semsei Greenhouse Environmental Gerontologist Ithaca, NY HUMAN-CENTERED DESIGN (also known as universal design, life span design, inclusive design) Human-centered design is based on the physical and psychological needs of the human user, enabling the user to function at the highest level possible. It includes products and aspects of the physical environment that meet the needs and abilities of the user, not those that demand adaptation to the design by the user. Human- centered design is not a design style, but is a process for designing and developing buildings, products, and communities that is grounded in information about the people who will be using them—utilizing research findings and data on cognitive abilities, physical abilities and limitations, social needs, and task requirements in order to provide living-environment solutions that enable all users to function at their highest capacity—regardless of age or ability. The principles underlying human-centered design range across disciplines—from community design, to architectural design, to interior design, industrial design, and design of communication venues. And, according to the Institute for Human Centered Design,1 universal or human-centered design "has a parallel in the green design movement, which also offers a framework for design problem-solving based on the core value of environmental responsibility. Universal Design and green design are comfortably two sides of the same coin—green design focusing on environmental sustainability, universal design on social sustainability." Some examples of human-centered design include: o Lever door handles, which provide ease of opening for children with small hands, elderly people with reduced wrist strength, adults with full use of their arms and hands who may be carrying packages and babies, or an individual with no hands.
    [Show full text]
  • Design in the Age of Information: a Report to the National Science Foundation (NSF)
    University of Pennsylvania ScholarlyCommons Departmental Papers (ASC) Annenberg School for Communication 7-31-1997 Design in the Age of Information: A Report to the National Science Foundation (NSF) Daniel Boyarski Reinhart Butter Klaus Krippendorff University of Pennsylvania, [email protected] Richard Solomon James Tomlinson See next page for additional authors Follow this and additional works at: https://repository.upenn.edu/asc_papers Part of the Communication Commons Recommended Citation (OVERRIDE) Boyarski, D., Butter, R., Krippendorff, K., Solomon, R., Tomlinson, J., & Wiebe, W. (1997). Design in the age of information: A report to the National Science Foundation (NSF). K. Krippendorff (Ed.). Raleigh, NC: School of Design, North Carolina State University. Retrieved from http://repository.upenn.edu/asc_papers/ 96 This paper is posted at ScholarlyCommons. https://repository.upenn.edu/asc_papers/96 For more information, please contact [email protected]. Design in the Age of Information: A Report to the National Science Foundation (NSF) Abstract The Information Age is upon us - it has become a global force in our everyday lives. But the promise of significant benefits omfr this revolution, which has been driven largely by technologists, will not be realized without more careful planning and design of information systems that can be integral to the simultaneously emerging user-cultures. In cultural terms, information systems must be effective, reliable, affordable, intuitively meaningful, and available anytime and everywhere. In this phase of the information revolution, design will be essential. Disciplines Communication | Social and Behavioral Sciences Author(s) Daniel Boyarski, Reinhart Butter, Klaus Krippendorff, Richard Solomon, James Tomlinson, and Walter Wiebe This government publication is available at ScholarlyCommons: https://repository.upenn.edu/asc_papers/96 Design in the Age of Information A Report to the National Science Foundation (NSF) By: Daniel Boyarski .
    [Show full text]
  • Transgenerational Design Design for Every Age Michael J. Leonard, MA, IDSA; Wendy Krupnick, Phd, OTR/L; and David Kratzer, AIA, NCARB, Philadelphia University
    Transgenerational Design Design for Every Age Michael J. Leonard, MA, IDSA; Wendy Krupnick, PhD, OTR/L; and David Kratzer, AIA, NCARB, Philadelphia University All education springs from images of the future and all education creates images of the future… Unless we understand the future for which we are preparing we may do tragic damage to those we teach. — Alvin Toffler Introduction: Three features - a long standing interdisciplinary collaboration, a university rapidly developing ground-breaking approaches to innovative learning, and an educational mission to inspire students to challenge status quo - formed the nucleus of an ongoing project to design for all ages. This paper will describe results of recent interdisciplinary work at Philadelphia University. It relates experiences developing in learners an awareness of all audiences. We will describe what happened when we took the focus from the applications of technology and economy and looked instead to applying our abilities to design for people of all ages. Technology will change, the economy certainly must change, aging will remain constant. In this spirit, we asked the questions: what happens when one re-designs a familiar environment from the perspective of safety and comfort of users of every age? Moreover, how do you instruct a diverse group of learners to respond to the demands aging places on practice? The project, called the Summer Project on Aging, used a single space as its main example – the home bathroom. Bathrooms are a locus of activity in most homes. In bathrooms serving users of all ages, one finds many areas for design improvements. As a representative section of the bathroom topic, the Summer Project used the vanity area comprised of the sink, faucets, counter, backsplash, storage, mirror, lighting, and flooring.
    [Show full text]
  • Universal Design in Norway
    Universal Design in Norway Definition of Universal Design Universal Design is a design concept that recognises, respects, values and attempts to accommodate the broadest possible spectrum of human ability in the design of all products, environments and information systems. It requires sensitivity to and knowledge about people of all ages and abilities. Sometimes referred to as “lifespan design” or “transgenerational design”, Universal Design encompasses and goes beyond the accessible, adaptable and barrier-free design concepts of the past. The Universal Design principle differentiates from the accessibility principle by not requiring specialised solutions for specific target groups. A universally designed solution provides an environment that applies to everyone: accessibility for all. Background According to the Norwegian Centre for Design and Architecture, Norway’s version of the Universal Design concept stems from the United States of America’s Universal Design principles. As a part of the project “Studies to Further the Development of Universal Design”, the Centre for Universal Design at the North Carolina State University led the development of the Principles of Universal Design. These Principles were developed by an expert team of architects, product designers, engineers, and expert researchers, based on their experiences researching and practicing in the field. Also, the United Nations General Assembly adopted the Convention on the rights of people with disabilities on 13th December, 2006, which entered in force in 2008. Norway ratified in 2013 adopting the UN’s Convention, the Convention principle sets out the legal obligations for ratified countries to promote and protect the rights of persons with disabilities. Implementing Universal Design in Norway Currently in the Norwegian Government, the Universal Design concept has high visibility: It is a politically recognized and highly prioritised objective.
    [Show full text]
  • Mainstreaming Universal Design in Cape Town: Fifa 2010 World Cup™-Related Activities As Catalysts for Social Change
    MAINSTREAMING UNIVERSAL DESIGN IN CAPE TOWN: FIFA 2010 WORLD CUP™-RELATED ACTIVITIES AS CATALYSTS FOR SOCIAL CHANGE by MUGENDI KANAMPIU M’RITHAA Thesis submitted in fulfilment of the requirements for the degree Doctor of Technology: DESIGN in the Faculty of Informatics and Design at the Cape Peninsula University of Technology Supervisor: Professor David A.V. Boonzaier Co-supervisor: Professor Simeon E.H. Davies Cape Town (December 2009) DECLARATION I, Mugendi Kanampiu M’Rithaa, declare that the contents of this thesis represent my own unaided work, and that the thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the Cape Peninsula University of Technology. 7th December 2009 Signed Date ii ABSTRACT Universal Design (UD), as it is known in the USA and elsewhere, is an inclusive approach to designing for the broader population and is rapidly gaining popularity amongst design practitioners and planners globally. Similar non-exclusive approaches have evolved in diverse parts of the world to counter the systemic disablement and exclusion of vulnerable/special populations of users perpetuated by traditional approaches to design. The transdisciplinary field of UD is informed by concilience in accommodating a wide range of related fields, such as education, landscape architecture, architecture, town and regional planning, industrial/product/three-dimensional design, furniture design, interior design, communication/information/graphic design, interaction design, human-computer interaction (HCI)/usability studies, and ergonomics/human factors engineering. UD proposes a collaborative systems approach that benefits from the synergies of cross-functionalism by approaching the diverse challenges facing society through socially responsible design.
    [Show full text]
  • Day Programming for Aging Adults with Intellectual Disabilities: a Review of What Is and What Should Be Kelly E
    Southern Illinois University Carbondale OpenSIUC Research Papers Graduate School 2012 Day Programming for Aging Adults with Intellectual Disabilities: A review of what is and what should be Kelly E. Norris Evans Southern Illinois University Carbondale, [email protected] Follow this and additional works at: http://opensiuc.lib.siu.edu/gs_rp Recommended Citation Norris Evans, Kelly E., "Day Programming for Aging Adults with Intellectual Disabilities: A review of what is and what should be" (2012). Research Papers. Paper 229. http://opensiuc.lib.siu.edu/gs_rp/229 This Article is brought to you for free and open access by the Graduate School at OpenSIUC. It has been accepted for inclusion in Research Papers by an authorized administrator of OpenSIUC. For more information, please contact [email protected]. DAY PROGRAMMING FOR AGING ADULTS WITH INTELLECTUAL DISABILITIES: A REVIEW OF WHAT IS AND WHAT SHOULD BE by Kelly Norris Evans B.A., Northern Illinois University, 2003 A Research Paper Submitted in Partial Fulfillment of the Requirements for the Master of Science Department of Rehabilitation in the Graduate School Southern Illinois University Carbondale May 2012 RESEARCH PAPER APPROVAL DAY PROGRAMMING FOR AGING ADULTS WITH INTELLECTUAL DISABILITIES: A REVIEW OF WHAT IS AND WHAT SHOULD BE By Kelly Norris-Evans A Research Paper Submitted in Partial Fulfillment of the Requirements for the Degree of Master of Science in the field of Behavior Analysis and Therapy Approved by: Jonathan C. Baker, Chair Graduate School Southern Illinois University Carbondale 10, April 2012 AN ABSTRACT OF THE RESEARCH OF Kelly Norris-Evans, for the M.S. degree in Behavior Analysis and Therapy, presented on the 10 th of April, 2012, at Southern Illinois University Carbondale.
    [Show full text]
  • Dementia Care Series, Caring Sheet # 9, Resources: the Physical
    DEMENT A CARE SER ES Michigan Department of Health and Human Services THOUGHTS & SUGGEST ONS FOR CAR NG Caring Sheet #9: Reso rces: The Physical Environment By Deb deLaski-Smith, PhD ntroduction Many so rces of information abo t the physical environment are available. The following references, listed in alphabetical order nder each heading, allow for f rther exploration of iss es regarding the physical environment in private homes and other long term care or comm nity residences. Some so rces are theoretical in nat re while others are practical and provide detailed sol tions. Information for acq iring the references is also incl ded. PRODUCT CATALOGS: ABLEDATA, PAM Assistance Center, 601 W. Maple St., Lansing, MI 48906, 517-371- 5897 Accent on Information, P.O. Box 700, Bloomington, IL 61702, 309-378-2961 Access for Handicapped, 5014 42nd St., NW, Washington, D.C. 20016 American Standard Inc. Barrier-free Prod cts, Literat re Department, 114 Mayfield Ave., Edison, NJ 08837, 800-752-6292 Comfortably Yo rs, 52 West H nter Ave., Maywood, NJ 07607 Environmental modifications for the vis ally impaired: A Handbook, American Fo ndation for the Blind, 15 West 16th St. New York, NY 100111. Fire safety for hearing impaired people, Design and Constr ction Department, Environmental Design Center for the Deaf, Galla det College, Kendall Green, Washington, D.C. 20002 DEMENT A CARE SER ES Michigan Department of Health and Human Services THOUGHTS & SUGGEST ONS FOR CAR NG Caring Sheet #9 Reso rces: Physical Environment D. deLaski-Smith Page 2 of 6 GE real life design (1995), P b.
    [Show full text]
  • Inclusive Design Toolkit
    Inclusive design toolkit Edited by: John Clarkson Roger Coleman Ian Hosking Sam Waller © 2007 i~design Printed and bound by xxxx, Cambridge, XXX XXX First published in 2007 by Engineering Design Centre Department of Engineering University of Cambridge Trumpington street Cambridge CB2 1PZ UK E-mail: [email protected] Web: www-edc.eng.cam.ac.uk All rights reserved. No part of this publication may be reproduced in any material form, or stored by any electronic medium without the prior written consent of the copyright holders (except in accordance with the provisions of the Copyright Designs and Patents Act 1988). Applications for the copyright holders written permission to reproduce any part of this publication should be addressed to the publishers. ISBN 0-0000-0000-0 Inclusive design toolkit If you would like to obtain a large print version of this book, please contact [email protected] www.inclusivedesigntoolkit.com Acknowledgements This book was produced by Sam Waller. The content was written and edited by: Carlos Cardoso, Susannah Clarke, John Clarkson, Roger Coleman, Joy Goodman, Ian Hosking, Pat Langdon, Umesh Persad, Kay Sinclair, Sam Waller, and Matthew White. The authors are grateful to all those who helped assisted Foreword the toolkit production, in particular: Alex Carmichael, Bruce Carse, Julia Cassim, Hua Dong, Diane Douglas, Tim Lewis, Ana Medeiros, Andrew Monk, Nick Reddall, and Tom Vavik. The authors are grateful to Scope for initiating the Centre for Inclusive Technology and Design awareness and training project; which inspired this toolkit. Please see the About us section in www.inclusivedesigntoolkit.com for more details.
    [Show full text]
  • 148365214.Pdf
    " - --~"' ~ Cape Peninsula University of Technology INCLUSIVE FITNESS: PARTICIPATORY DESIGN APPROACHES FOR ACTIVE AGEING . by RAEL GLEN FUTERMAN Thesis submitted in fulfilment of the requirements for the degree Master of Technology Industrial Design in the Faculty of Informatics and Design at the Cape Peninsula University of Technology Supervisor: Mugendi M'Rithaa Co-supervisor: Dr Simeon Davies Cape Town December 2007 DECLARATION I, Rael Glen Futerman, declare that the contents of this thesis represent my own unaided work, and that the thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the Cape Peninsula University of Techno logy. , ABSTRACT This thesis tests the Usability, Safety and Attractiveness Participatory Design model (USAP) in the field of inclusive fitness. The focus is on improving compatibility between elderly people and fitness products. Three participato ry design (PO) workshops were carried out with potential users ranging from 20 to 80 years of age. The research not only includes current elderly people but also those who will be entering this age bracket in the next ten years. Although the main focus is on the elderly, younger participants were included, and acted as a transgenerational audit. The first PO session made known possible avenues for exploration; the second session introduced a new group of people to the research and acted as a check to see if a a wider audience of older users had similar needs to those uncovered so far; the third session involved middle age participants who will be entering old age in the next ten years.
    [Show full text]