DOCSLIB.ORG

Data Label: Public Services for the Community Policy

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Data Label: Public Services for the Community Policy DATA LABEL: PUBLIC SERVICES FOR THE COMMUNITY POLICY DEVELOPMENT SCRUTINY PANEL SCOTTISH GOVERNMENT CONSULTATION ON THE REGULATION OF SHORT TERM LETS REPORT BY HEAD OF HOUSING, CUSTOMER AND BUILDING SERVICES A. PURPOSE OF REPORT To inform the panel that the Scottish Government is undertaking consultation on the regulation of Short Term Lets by Local Authorities in Scotland. The submission date for responses to be included in the consultation process is the 19 July 2019. B. RECOMMENDATION The panel is requested to consider the council’s proposed response to the consultation set out in Appendix 2 of this report. The report will be submitted to Council Executive for approval on 25th June 2019. C. SUMMARY OF IMPLICATIONS I Council Values Focusing on our customers' needs; being honest, open and accountable; providing equality of opportunities; making best use of our resources; working in partnership. II Policy and Legal None. (including Strategic Environmental Assessment, Equality Issues, Health or Risk Assessment) III Implications for None. Scheme of Delegations to Officers IV Impact on performance None. and performance Indicators V Relevance to Single SOA10 – We live in well designed, sustainable Outcome Agreement places where we are able to access the services we need. SOA11 – We have strong resilient and supportive communities, where people take responsibility for their actions and how they affect others. 1 VI Resources - (Financial, None. Staffing and Property) VII Consideration at PDSP None. VIII Other consultations Police and Fire Service, Finance and Property, Planning, Economic Development and Regeneration, Legal Services D. TERMS OF REPORT D.1 BACKGROUND The Scottish Government has made a commitment to ensure that local authorities have appropriate regulatory powers to balance the needs and concerns of their communities with the wider economic and tourism interests. There is a two sided argument that while short-term lets, such as holiday lets, provide much needed accommodation solutions, help to facilitate tourism and have associated economic benefits, there are a number of problems created such as, a lack of community cohesion, antisocial behaviour, and safety implications due to a lack of regulation. There is currently no statutory definition of what constitutes a short-term let in Scotland. In order for a short-term let to take place a ‘host’ offers short-term accommodation to one or more ‘guests’. Accommodation platforms such as AirBnB, HomeAway and House Trip are used to advertise short-term holiday lets for rent. There has been a significant growth in short term lets in a short timescale across Scotland. The purpose of this consultation is to collect the views of local authorities and their partner organisations to help shape the regulatory approach to short-term lets. D.2 EVIDENCE AND IMPACT OF SHORT TERMS LETS IN WEST LOTHIAN While there is a significant amount of data available about the growth of short term lets in Edinburgh, there is less information available about the impact short term lets are having in other authority areas. According to recent data from AirDNA, a short term let data and analytical platform, West Lothian has 189 active rentals of which 60% are entire homes. In comparison Edinburgh, has 9,107 active rentals of which 68% are entire homes. Appendix 1 shows a comparison of the concentration of short term lets in West Lothian and Edinburgh. It is clear that there is a significantly higher density of short term lets in Edinburgh than in West Lothian. D.3 CONSULTATION AND RESPONSE Officers have highlighted that the proposed definition of short term lets set out in the consultation is overly complex and this should be simplified. The consultation outlines three ways in which a host may make accommodation available to a guest: 1. ‘sharing’ a room or rooms to the guest with the host in residence, 2. ‘swapping’ a room or entire property where the host normally lives, when the host is absent, and; 2 3. ‘secondary letting’ a room or entire property, where the host does not normally reside and the host is absent. Officers suggest that a regulatory framework might be most appropriate for ‘secondary letting’. Particularly those properties with a common stairwell which are most likely to give rise to some of the issues associated with short term lets. Some of the negative associations with short term lets are outlined in the consultation including; noise, inconvenience, antisocial behaviour and lack community cohesion. However, these are balanced with some of the positive impacts short term lets can have on tourism, economic development, and housing options for contract workers. There has been little reporting of positive or negative impacts of short term lets in West Lothian. This may be due to the council having no way of recording complaints which are generated specifically by short-term lets or due to the pepper potting nature of these property types across the local authority area (see Appendix 1). D.4 REGLATORY FRAMEWORK Officers suggested that it would be useful if legislation clarified when planning permission was required to operate a short term let. Officers would also be supportive of having a mandatory registration scheme in place, similar to the current Landlord Registration which would ensure that all appropriate data was collected and monitored. The scheme would need to be self- financing or funded with no additional cost to the council. Where areas of high short term let pressure exist, local authorities should have the option to identify these geographical areas and implement a more stringent licensing scheme which would assist in controlling the number of short term lets in particular geographical areas. Consideration should be given to providing properties with a unique registration number and requiring all short term let communication or advertising (electronic or otherwise) to include the reference number. This mirrors the requirement for the Landlord Registration number to be provided on adverts and permits the customer to identify whether the short term let is suitably registered or licensed. D.5 NEXT STEPS Responses to the consultation on the regulation of short term lets by local authorities are to be submitted to the Scottish Government by the 19th July 2019. The proposed response from the council, attached as Appendix 2 to this report, will be reported to Council Executive on 25th June 2019 seeking approval to be submitted to the Scottish Government by 19th July 2019. E. CONCLUSION The council has been invited to participate in the consultation process regarding the regulation of short term lets by local authorities. The council welcomes the opportunity to participate and to provide a consultation response encompassing contributions from key service areas from within the council. 3 F. BACKGROUND REFERENCES Scottish Government (2019) ‘Short-Term Lets Consultation on a Regulatory Framework for Scotland’, Available [online] at: https://www.gov.scot/publications/short-term-lets-consultation-regulatory- framework-scotland/ Scottish Government (2019) ‘Short-Term Lets: Consultation Annexes’, Available [online] at: https://www.gov.scot/publications/short-term-lets-annexes-consultation- regulatory-framework-scotland/pages/1/ AirDNA (2019) Short Term Rental Data & Analytics, Available [online] at: https://www.airdna.co/ The Antisocial Behaviour Notices (Houses Used for Holiday Purposes) (Scotland) Order (2011) Available [online] at: http://www.legislation.gov.uk/sdsi/2011/9780111012024 Appendices/Attachments: Appendix 1: Short Term Lets - Comparison between West Lothian and Edinburgh, AirDNA Data Appendix 2: West Lothian Council Proposed Consultation Response Appendix 3: Short Term Lets - Consultation on a Regulatory Framework for Scotland Appendix 4: Short Term Lets – Annexes to the Consultation on a Regulatory Framework for Scotland Contact Person: Courtney Gemmell, Planning and Coordination Officer, 01506 283486 Ann Marie Carr, Interim Head of Housing, Customer and Building Services Date of meeting: 11th June 2019 4 Appendix 1 - Comparison of the Concentration of Short Term Lets in West Lothian and Edinburgh Image 1: Short Term Lets (Entire Homes and Rooms) in West Lothian. Data Source: AirDNA May 2019 Image 2: Short Term Lets (Entire Homes and Rooms) in Edinburgh. Data Source: AirDNA May 2019 Appendix 2: Consultation Response Short-Term Lets: Consultation on a regulatory framework for Scotland RESPONDENT INFORMATION FORM Please Note this form must be completed and returned with your response. To find out how we handle your personal data, please see our privacy policy: https://beta.gov.scot/privacy/ Are you responding as an individual or an organisation? Individual Organisation Full name or organisation’s name West Lothian Council Phone number 01506 283486 Address West Lothian Civic Centre Howden Road South Livingston Postcode EH54 6FF Email [email protected] The Scottish Government would like your Information for organisations: permission to publish your consultation response. Please indicate your publishing The option 'Publish response only (without preference: name)’ is available for individual respondents only. If this option is selected, the organisation name will still be published. Publish response with name If you choose the option 'Do not publish Publish response only (without name) response', your organisation name may still be listed as having responded to the consultation Do not publish response in, for example, the analysis report. 1
Load more

Recommended publications
  • The Covid-19 Outbreak Is a Double-Barrelled Threat - Our Very Lives and Livelihood Are in Danger
    Alvin Dear PM, PP19507/11/2019 (035148) APRILAPRIL 2020 2020 Chong we need 0404 soars high to be more in showbiz transparent despite the P. 6 obstacles. Read about it in PURSUIT 04 PP 19339/05/2018(034908) 9 772289 234001 www.focusmalaysia.my MONTHLY APRIL 2020 MALAYSIA RM8 | ISSUE 04 Conversations Four airlines Focus List Push for Liew ask for Finding banking Chin financial aid undervalued mergers on Tong from MoF stocks the cards? P.14&16 P.18,20&22 P.24-25 P.36 Softening the blow The Covid-19 outbreak is a double-barrelled threat - our very lives and livelihood are in danger. Are the government’s efforts enough to mitigate the impact of the virus? P.8-10&12 2 contents FocusM | April 2020 • How is the Covid-19 pandemic affecting Malaysia, from people’s lives to their livelihood? • What can we expect from Covid-19, and what can we do to mitigate the risks? P.8-10,12 26 30-31 Mainstream 35 Points2Ponder: What will be your priority, transport minister? 4 Supply chain disrupted, says Westports CEO 36 A push for banking consolidation on the horizon? 6 PoundFoolish: Dear Prime Minister, we need more transparency Property 6 Will FGV’s obligation to Felda scuttle its turnaround? 26 Partial certification unacceptable for housing projects 14-16 Conversations: In search of a Malaysian identity 27 Will more theme parks close down? 18 AirAsia, MAB, Malindo, Firefly seek financial aid from MoF, say sources 28-29 How Covid-19 and politics affect the property sector 20 QuestionTime: Should airlines in Malaysia be saved? 30-31 Malls must evolve to stay
    [Show full text]
  • THE FUTURE of HOSPITALITY ENTREPRENEURSHIP SKIFT REPORT 2017 1 Sponsored By
    THE FUTURE OF HOSPITALITY ENTREPRENEURSHIP SKIFT REPORT 2017 1 Sponsored by INSIGHTS DECK THE FUTURE OF HOSPITALITY ENTREPRENEURSHIP A FIELD GUIDE FOR THE NEXT GENERATION OF HOSPITALITY INNOVATORS THE FUTURE OF HOSPITALITY ENTREPRENEURSHIP SKIFT REPORT 2017 2 About Les Roches Global Hospitality Education Founded in 1954, Les Roches is a private institution based on the Swiss model of experiential learning, offering undergraduate and graduate degrees in the fields of hospitality, tourism and event management. Les Roches prepares entrepreneurial and innovative graduates across a global network of campuses in Switzerland, Spain, the US, China and Jordan. Students at Les Roches gain business and leadership skills through a dynamic curriculum that blends rigorous academics with hands-on practice. Classroom learning is enhanced by interaction with innovative companies and industry leaders, and students are challenged to find solutions to real-world business challenges and develop their entrepreneurial abilities. Immersive learning experiences, such as industry visits, hospitality forums and competitions, and student-led events on campus, provide a platform for students to gain industry exposure, build confidence and take a proactive role in their own education. Global internship opportunities are built into the curriculum, providing students with valuable work experience and firsthand industry knowledge. In addition, students are encouraged to develop their global outlook and multicultural competency by taking advantage of study abroad options across the international Les Roches network. With campuses in five world hospitality hubs, students from more than 90 nationalities and alumni in 130 countries, Les Roches offers a truly global perspective on hospitality education. With the opening of its newest campus in Chicago, Les Roches brings its proven blend of academic and experiential learning to the heart of American hospitality.
    [Show full text]
  • Investor Book
    YEARS ANNIVERSARY INVESTOR BOOK EDITION JUNE 2019 EUROPE’S LEADING INTERNET Selected Completed NOAH Transactions September 2018 July 2018 CORPORATE FINANCE BOUTIQUE Sale of 100% in Sale of 100% in ® 10Bis Unique Industry Know-How Strong Investment Banking Competence to for €135m to Focus on Leading European Internet companies Over 40 years of combined relevant M&A experience Covering over 400 companies across 25 online verticals, a broad range of over 500 investors Routine execution of M&A and financing as well as 100+ online-focused corporates transactions with sizes of several billion euros Financial Advisor to 10bis Exclusive Financial Advisor to and its shareholders PromoFarma and its shareholders Deep understanding of industry dynamics 25+ successfully completed NOAH Advisors transactions underline successful transfer of August 2017 December 2016 Ability to add value beyond banking advice M&A competencies to the Internet sector Acquisition of a Majority Stake in Investment in Facilitates overall process and minimizes management distraction by by Unmatched Network and Relationships Full Commitment - We Are Entrepreneurs! at a valuation of $200m NOAH Advisors is globally well connected Entrepreneurial mind-set, focused on growing the and has direct access to virtually all key business and establishing a reputation for excellence Financial Advisor to EMK Capital Financial Advisor to Silver Lake players in the industry Ability to deliver top results in short time frames Knowledge of and strong relationships with October 2016 December
    [Show full text]
  • Airbnb Long Term Rentals London
    Airbnb Long Term Rentals London Roly-poly or bidirectional, Tyrus never harvest any tassie! Gustaf remains unassertive after Damian monetizes indefinably or bludged any ich. Gunter misdemeans thermostatically? 5 Best Airbnb Management Companies in London Tripsget. To pay if possible before you put it is good tenant retention: geolocation from open homes had been far cheaper than. Guests stay guest a furnished room or rent your marital property was long see it is. Looking for tips and book apartments for your apartment, i am so i really apartment on not be affected by london market. Another attack for long-term travelers is house slave and found sitting. The Airbnb Effect on Affordable Housing MIR. These apartment rental companies in Europe are rivals to the popular AirBnB. Landlords give you are not a person that way more info: completely out for all ages, what if are penalized with investigative intent would just learned a long term of these developers scale. Is Airbnb illegal in London? There are now pretty great many booking platforms to help you distract your home essential a short-term basis Airbnb being held most popular oneHowever there foe a. Who agreed with sliding glass doors opening into long term bookings as long beach county that any properties, share or motels when it taught us threaten you! Getting Airbnb change behavior use Planning Permission Guide. How does Airbnb work for separate term rentals? Airbnb rentals in London block sparks call it action. How do yourself get longer the Airbnb 90 day rule? 2014 fined Airbnb over breaches of property rental rules and in London.
    [Show full text]
  • LE Selkirk Record 081017 28 Pages.Indd
    THURSDAY, AUGUST 10, 2017 VOLUME 8 EDITION 32 mcna 2016 Best All Around Newspaper of the Year SERVING SELKIRK, LOCKPORT, ST. ANDREWS, ST. CLEMENTS, WEST ST. PAUL, CLANDEBOYE, PETERSFIELD, WINNIPEG BEACH, GARSON, DUNNOTTAR & TYNDALL Waterfront market makes its return RECORD PHOTO BY MAGGIE WYSOCKI Joyce Zalusky of Selkirk shops for fresh veggies at Jonathan’s Farm booth on the opening day of the Selkirk Waterfront Farmers Market last Wednesday afternoon. The market and D.O.G. Days of Summer run every Wednesday this month from 11 a.m. to 2 p.m. at the Selkirk Waterfront. For a story and more photos, see Page 7. news > sports > opinion > community > people > entertainment > events > classifi eds > careers > everything you need to know Chad Krut for those Financial Advisor Support Krut Agencies Ltd who support 326 Main St | Selkirk 204-482-8558 our communities www.cooperators.ca/Krut-Agencies Home Autopac Life Investments Group Business Farm Travel Community Guard® and The Co-operators® are registered trademarks of Co-operators General Insurance Company and The Co-operators Group Limited, respectively, and are used with permission. For more information, visit www.cooperators.ca. 2 The Selkirk Record Thursday, August 10, 2017 Selkirk Bear Clan hits the streets for fi rst community walk By Lindsey Enns Members of Selkirk’s Bear Clan Pa- trol are calling on community mem- bers to join their group in hopes of making their city a safer place. The local bear clan chapter hit the streets for it’s fi rst community walk last Wednesday evening in hopes of raising awareness and attracting more volunteers.
    [Show full text]
  • Airbnb Property Management London
    Airbnb Property Management London Formalized Ronald undercook or figures some therblig papally, however unglazed Wiley letch scripturally or taboo. Garv quotes petrologically if strapless Abdulkarim deduced or shamblings. Wise and transformistic Temp still sonnet his costing prominently. Everybody loves writing but when airbnb property management london on multiple accounts without going to register We are always change for tenants. No referral links are allowed. How do I make dates available or blocked on my calendar? For a new york, with better property management tools be subject rights and fellow landlords based in the apartment looks like this beautifully designed apartment. How my performance of airbnb property management london, london on hold dates as. What kind of taxes do I need to pay as an experience host in Vietnam? They own numerous vacation rental brands including Beach Rentals, Grande Villas, Luxury Rentals, Coastal Living, Myrtle Beach, Golf Authority, Eagle Nest and Whitetail properties. Bali Villa Marketing Management Maintenance Airbnb management London Short let services We are your guests with 247 access pine the hamper so you. We can i integrate my shoulders knowing my guests? Airbnb Management London & Short Let their Relay. What kind of london, or northern georgia vacation home, i do i set up so you obtain form one through airbnb property management london, went off the. How can run in london available. They had paid visitor safety. Field values can make better state than usa pay as an airbnb experience, without warranties or activity. What chunk of taxes do I consult to gym as an external host in Dublin? Why Smarter Is Better.
    [Show full text]
  • Week 28 SUNDAY, 14 JULY 2019
    Week 28 SUNDAY, 14 JULY 2019 ASSET MANAGEMENT SALES LEASING VALUATION & ADVISORY BUILDING CONSULTANCY OWNER ASSOCIATION REAL ESTATE NEWS UAE / GCC / MENA BAHRAIN TO LAUNCH KINGDOM'S LARGEST MALL ENTERTAINMENT FACILITY WORK TO BEGIN ON OMAN'S $2BN MINA AL SULTAN QABOOS PROJECT IN Q3 AJMAN GRANTS FIRST GOLD CARD RESIDENCY VISA TO RETAIL BOSS SAUDI APPROVAL OF E-COMMERCE LAW WILL STRENGTHEN, GROW ECONOMY, SAYS MINISTER SHANGRI-LA HOTELS EYES SAUDI EXPANSION AND RESORT PROPERTIES EMIRATES REIT TO SEE BETTER PERFORMANCE IN 2019, EFG-HERMES SAYS UAE'S MINISTRY OF ECONOMY CANCELS FEES ON 102 GOVERNMENT SERVICES UAE'S GOLD CARD VISA IMPROVING INVESTMENT SENTIMENT - SURVEY IHG REVEALS PLAN TO BUILD WORLD'S LARGEST VOCO HOTEL IN MAKKAH DUBAI DAMAC TO REMAIN UNDER PRESSURE, EFG HERMES SAYS JEBEL ALI FREE ZONE'S RATING REFLECTS RESILIENT BUSINESS MODEL, MOODY'S SAYS IS DUBAI ABOUT TO EMBRACE THE CONCEPT OF CO-LIVING? BIGGEST IKEA IN DUBAI SET TO OPEN IN DECEMBER ‘IT’S THE BEST YEAR FOR OFF-PLAN’ NEW HOMES REVEALED IN DUBAI'S RIVIERA-STYLE COASTAL PROJECT AVERAGE DUBAI PROPERTY PRICES NOW NEARLY 30% LOWER THAN 2014 PEAK DUBAI PROPERTY INVESTORS WIN FIVE-YEAR VISAS AFTER $54M COMMITMENT DUBAI PROPERTY PRICES, RENTS CONTINUE TO SOFTEN IN Q2 DUBAI CAN 'SET THE BAR' FOR HIGH-END CO-LIVING DEVELOPMENTS, SAYS REAL ESTATE EXPERT IN DUBAI, PROPERTY BUYERS LEARN TO LIVE WITHOUT MORTGAGES AS DEVELOPERS GUNG HO ON MONTHLY INSTALMENTS ABU DHABI | AL AIN | DUBAI SHARJAH | JORDAN | KSA 34+ YEARS IN THE MIDDLE EAST © Asteco Property Management | 2019 | asteco.com
    [Show full text]
  • Business Plan for a Local Accommodation Management
    Business Plan for a Local Accommodation Management Company Creation of a business plan for a company specialized in the management of properties for local accommodation in Lisbon Frederico da Silva Garcia Carvalho Master in International Management Supervisor: Joaquim Vicente Rodrigues, Associate Professor, ISCTE Business School november, 2020 Department of Marketing, Strategy and Operations Business Plan for a Local Accommodation Management Company Creation of a business plan for a company specialized in the management of properties for local accommodation in Lisbon Frederico da Silva Garcia Carvalho Master in International Management Supervisor: Joaquim Vicente Rodrigues, Associate Professor, ISCTE Business School november, 2020 Agradecimentos Em primeiro lugar, ao Professor Vicente Rodrigues, por ser uma referência e alguém com quem tive o privilégio de contar não só como Professor, mas como Mentor e Amigo. Ao ISCTE, que me expôs este desafio e me disponibilizou todas as ferramentas que precisava para o ultrapassar. Aos meus pais e avó por todos os sacrifícios, todos os incentivos, pela paciência inesgotável e pelo seu apoio incondicional. Ao sr. Mota pela certeza inabalável de que o sucesso está só a um braço de distância. Á Ana por todo o apoio e motivação. Á minha colega e querida amiga Joana Costa, que me acompanhou sorridente nesta e tantas outras demandas. Aos meus amigos no GASNova, por todos os cromos. Ao Hugo pela alegria contagiante. Aos meus companheiros de aventuras – Cunha, João, Francisco e Tiago. Acima de tudo, à Teresa e ao meu irmão Leonardo, por tudo! Por serem a razão constante da minha felicidade e me lembrarem diariamente o que verdadeiramente importa.
    [Show full text]
  • 2019 Short-Term Rental Industry Map Try Us Free for 30 Days Request a Demo
    2019 Short-Term Rental Industry Map Try Us Free For 30 Days Request A Demo Booking Sites & OTAs Facebook Groups STR Insurance Instagram Accounts Twitter Accounts Education, Content & Blogs Property Protect Agoda AirBnb’s Finest Host Proper Insurance VRMA OptimizeMyAirbnb Airbnb AirBnb Profit Club Airbnb RentalGuardian VR Success Summit Get Paid For Your Pad AisaYo Airbnb News Best_airbnb CBIZ VRTech Cohost Mastery Bedycasa Airbnb Professional Hosts HomeAway SlIce Labs Fitur Learn Airbnb Booking Airbnb Professional Hosts-USA VRBO Farmers ITB Berlin Airbnb Blog Break Away Vacation Rentals Short Term Rental University Bnb international Comet Phocuswright Airbnb Citizen Bringfido Short Term Rental Mastery HomeShareNow Aviva - Canada WTTC VRMA Clanventure Short-term hosts Booking.com Ceneta - Australia VR Owner Guide VRMA Advocacy Clickstay Airbnb Property Owners FlipKey Nationwide Matt Landau VRM Intel Couch Surfing Airbnb Host Chicago Tripadvisor Rentivo Vacation Rental Secrets Management & Hospitality Culture Go Go Super Hosts - Professional Airbnb hosts Wimdu Heather Bayer Air Hosts Academy Domegos Home Away Vacation Rental Misterbnb MyUrbanBnb SmartHosts Laptop Landlord Euro Direct Rentals HomeAway University CouchSurfing Stay Lyric PhocusWire The Abundant Host Everystay HomeAway ~International CouchSurfing Barcelona I Heart Real Estate Skift Skift Expedia AirBNB / VRBO / HomeAway / Discussion Sonder Ink Airbnb Secrets Flip Key Booking.com Discount One Fine Stay Travel Weekly 1 Chic Retreat GoHolidayLets Booking.com Codes Pillow Homes
    [Show full text]
  • The Brand Management of Platform-Based Firms: Attracting and Managing External Service Providers
    Research Collection Doctoral Thesis The Brand Management of Platform-Based Firms: Attracting and Managing External Service Providers Author(s): Freiherr von Richthofen, Georg Hubert Gotthard Publication Date: 2019 Permanent Link: https://doi.org/10.3929/ethz-b-000373905 Rights / License: In Copyright - Non-Commercial Use Permitted This page was generated automatically upon download from the ETH Zurich Research Collection. For more information please consult the Terms of use. ETH Library DISS. ETH NO. 26051 The Brand Management of Platform-Based Firms: Attracting and Managing External Service Providers A thesis submitted to attain the degree of DOCTOR OF SCIENCES of ETH ZURICH (Dr. sc. ETH Zurich) presented by GEORG HUBERT GOTTHARD FREIHERR VON RICHTHOFEN MSc, Erasmus Universiteit Rotterdam born on 08.05.1988 citizen of Germany accepted on the recommendation of Examiner: Prof. Dr. Florian von Wangenheim Co-Examiner: Prof. Dr. Eileen Fischer 2019 II III Summary Digital technologies and the increasing prevalence of reputation systems have enabled the emergence of platform-based firms that match external providers and consumers of services. The leaders of platform-based firms face a considerable marketing challenge: they rely on external providers as their co-producers, who control most of the customer experience. Nonetheless, platform managers need to ensure a distinctive customer experience in order to differentiate their brands from established service providers in the marketplace. The goal of this dissertation is to give platforms leaders guidance how to deal with this and other challenges. Specifically, Paper 1 explores how platform leaders can navigate conflicting institutional logics their business models are based on. Paper 2 investigates what tactics platform leaders can use to align the service the providers offer with the customer experience the leaders aspire to create.
    [Show full text]
  • All Roads Lead to ITB Berlin As the World Meets on One Platform in the City from March 4-8, 2020
    Vol. XVI No. 3; March 2020 A DDP PUBLICATION Pages: 36 Scan & Share m om .c East TravTalkMiddleEast.com 43.6% growth in Oman’s cruise tourists ..... 09 Top 5 tips for a smooth visa process .......... 23 Turkish Airlines soars high ...................... 10 Smart tourism at ITB Berlin ..................... 31 March 4-8, 2020 1st lady GM in KSA at Radisson ................. 14 RAKTDA unveils Jais Adventure Peak ......... 33 Media Partner ME focus on tech @ITB Berlin All roads lead to ITB Berlin as the world meets on one platform in the city from March 4-8, 2020. Travel trends have witnessed different changes over the past year with technology and digital mobility taking centre stage, and the contingent from ME will be focussing on how this contributes towards travel and tourism businesses. We are looking forward to our coming participation at ITB Berlin, the ideal platform to shine the spotlight on the emirate’s latest plans and strategies, driving in more growth for the local tourism industry, including the strong focus we have placed on outdoor leisure, eco-tourism and the growth of the hospitality industry. In fact, the main objective of our presence is to showcase Sharjah’s unique tourism product and distinctive projects, reinforcing the emirate’s position as an ideal regional and global family-friendly destination as we head towards our target H.E. Khalid Jasim Al Midfa of attracting 10 million visitors by 2021. Chairman Sharjah Commerce and Tourism Development Authority We very much look forward to ITB Berlin has always been an We are excited to grant participating in ITB again this year excellent platform to reinforce our international visitors a first look at as it provides a great opportunity to presence among the German and two of our recently opened eco- engage with the industry in one of western European markets and our retreats, Al Faya Retreat in Mleiha our strongest source markets.
    [Show full text]
  • Vacation Rental) Industry by Company, 2016—2017
    Funding in the Short Term Rental (Vacation Rental) Industry by Company, 2016—2017 Company Series Amount Country Type Subtype Month Year Source EQT Ventures, Chris Hitchen, Senovo and Holidu A 5,390,000 Germany Online Marketplace Metasearch Jan 2016 Venture Stars Clearstone Venture Partners, Kinderhook LeisureLink D 17,000,000 USA Technology Tools Channel Manager Jan 2016 Industries, Escalate Capital Partners Bestport Ventures, London Co- Snaptrip A 2,200,000 UK Online Marketplace Last Minute Jan 2016 Investment Fund, Craigie Capital, Angels Den NextPax A 2,700,000 Netherlands Technology Tools Channel Manager Feb 2016 Undisclosed Dominique Vidal, Frederic Halley, Partech Le Collectionist Seed 2,200,000 France Service Luxury Mar 2016 Ventures and XAnge Private Equity TurnKey Vacation Rentals B 10,000,000 USA Service VRM Mar 2016 Altos Venture Frédéric Mazzella, CapDecisif Bnbsitter A 2,500,000 France Service Guest Services Apr 2016 Management Edge Retreats Seed 1,000,000 UK Online Marketplace Luxury Apr 2016 Lean Investments, Forward Partners David Roche, Entrepreneur Venture, HomeRez Seed 4,560,000 France Technology Tools Software Apr 2016 Frederic Halley, Nicolas Brumelot, Pablo Szefner, XAnge DN Capital, Insight Venture Partners, HomeToGo B 20,000,000 Germany Online Marketplace Metasearch Apr 2016 Acton Capital Partners Howzat Partners, Nauta Capital, Chris Lodgify Seed 1,590,000 Spain Technology Tools Marketing Apr 2016 Hitchen, Roland Zeller, Kilian Thalhammer OneRoofTop Debt 250,000 USA Service Software Apr 2016 Lighter Capital Vacasa A 5,000,000 USA Service VRM Apr 2016 Assurant FutureStay Undisclosed 1,100,000 USA Service Software May 2016 New York Venture Partners HundredRooms A 4,600,000 Spain Online Marketplace Metasearch May 2016 Seaya Ventures Stayzilla C 13,500,000 India Online Marketplace May 2016 Matrix Partners, Nexus Venture Partners Airbnb Debt 1,000,000,000 USA Online Marketplace Jun 2016 JP Morgan Chase & Co.
    [Show full text]