GUIDELINES FOR SYSTEM

1. INTRODUCTION or secondary packaging including type labels and identification plates, in This guide governs the use of the e. “Regulation” is the document order to avoid confusion with product SGS Mark for system certification on the technical conditions of certification; On the other hand, it is (the “Certification Mark”) as reported the certification services of the permitted to be used on letterhead in Appendix 1, owned by SGS Société Certification Body. Genèrale de Surveillance SA (SGS and documents in general (except for SA) and licensed to SGS Italia S.p.A. f. “Media” are advertisements, posters, any technical documentation relating (”Certification Body”) for the purposes commercials, promotional videos, to the products produced) or on hereof. websites, brochures, promotional goods and equipment used for the material such as agendas, sub bottles, realization of the processes within the The Certification Mark in Appendix 1 mats; External advertisements of the scope of the certified management is provided as an example and should customer, such as signs and signs, system (such as commercial vehicles, never be used by the Customer as it is. stationery, contract documents, buildings, shirts and work suits and The Certification Body will provide the letterhead, business cards, invoices, the like) excluding items that are Client with the right logo to be used. The accompanying slips, company the subject of specific certification, design and text of the provided mark vehicles, flags, sticker labels and any especially if cogent or regulated may vary from the example however other means of communication used (machines, equipment, personal these regulations continue to apply by the Customer. protection devices, etc.). in accordance with the certification g. “Misuse” of the Certification Mark e. For use on goods and equipment, contract. is any use that breaks the rules of the Mark must be completed with SGS SA reserves the right to replace the this document or, even, imitation or the addition of a diction of the Certification Mark listed in Appendix 1 counterfeiting of the Certification type “Organization with certified with another Certification Mark. Mark. management system ...” with the addition of the Certified System h. “Standard” means the technical The use of the Certification Mark is Regulatory Standard (e.g. ISO 9001); document that describes the strictly limited to the Customer whose multiple rules may be provided for conditions under which the Management System has been certified customers with multiple system Certification Mark can be issued, the by the Certification Organization. certifications. requirements that the Management f. In the use cases mentioned in step 2. DEFINITIONS System must meet, as well as the means to check the compliance of 3.1c, the Certification Mark can be In this document: the Management System at these used alone or in combination with the a. “Accreditation Organization” is the requirements. accreditation mark. Organization that has accredited i. “Use” means the lawful, authorized, g. It will not use the Certification the Certification Body to provide restricted, non-exclusive, limited and Mark on test reports or compliance certification services in favor of third revocable right to use the Certification certificates, such as calibration parties. Mark. reports or certification certificates. b. “Accreditation Mark” means the h. The Certification Mark can be Accreditation Body’s mark licensed 3. USE OF THE MARKS used through a link between the to the Certification Body and that 3.1 The Customer agrees the following Customer’s website and that of may be sub licensed to the Client conditions: the Certification Body only if the whose management system has Customer has signed a special a. It will use the Certification Mark only been successfully certified, where agreement provided by the according to the provisions in this the Accreditation Body permits its Certification Organization. use. Where the use is permitted document, regulation and certificate. i. It will, upon the suspension, it shall be used only as provided b. It will use the Certification Mark for withdrawal or cancellation of the by SGS in combination with the the purpose of certification. SGS certification mark and shall Certificate, forthwith discontinue under no circumstances be used c. It will use the Certification Mark the use of the Certification Mark or independently. through your own media in such any reference thereto and will not a way as not to create confusion thereafter use any copy or imitation c. “Certification Schema Number” between the purpose of certification thereof. means the number that is listed in and other topics or, in any case, for j. For the whole validity period of each Standard (standard) certification. purposes foreign to the purpose of the Certificate, that is, not to claim certification. d. “Customer” means the company ownership of the Certification Mark in favor of which the Certificate is d. It will not use the Certification Mark which is merely granted in sub- issued. on products and/or their primary and/ licensing. k. It will, in the case of sale, merger, 9. CHANGES TO THE LEGISLATION APPENDIX 1: ACCREDITATION AND CERTIFICATION MARKS incorporation, obtain written The Certification Body operates in permission from the Certification accordance with the laws, regulations Body to transfer the right to use the and regulations in force at national, Certification Mark. European and international level. As a 3.2 The use of the Certification result, you will have to formulate your Mark does not exempt you from any documents in accordance with these liability imposed by law regarding the requirements by continually updating performance of its services and the them as a result of their changes. performance, design, manufacturing, You are therefore obligated to apply shipment, sale or distribution of its any changes that result from these FIGURE 1 – Brand ACCREDIA products. changes regarding the right to use the Monochrome Version Certification Mark or the conditions to 4. CUSTOMER SURVEILLANCE obtain that right. The Certification Body may, during the 10. CHANGES TO THE REGULATION period of validity of the Mark, perform GOVERNING THE USE OF THE MARK or entrust to third parties the controls The Certification Organization reserves S deemed necessary using methods T the right to change these conditions A and frequencies reported in the rules. N at any time, notifying the Customer, D Checks will ensure that the rule inherent A in writing, of all changes made. The R in each system or management is D Customer shall apply to said changes. applied and that compliance with the SGS certification regulation is FIGURE 2 – SGS brand Two-color version maintained. 11. TECHNICAL DETAILS a. The Certification Mark shown below SPECIAL CONDITIONS 5. PENALTIES AND APPEAL is provided as an example; The Certification Organization will provide In the event of misuse of the REFERENCE TO TERM “ISO” the Customer the right logo to be Certification Mark, the Certification used. The ISO, which publishes the rules of Authority may immediately suspend or the same name, Not authorizes the withdraw the Certificate and the right to b. On documents printed in more than following initiatives: use the Certification Mark in accordance one color, the Certification Mark must with the sanctions procedure provided be reproduced in gray (pantone code • The reproduction of the “ISO” mark by the Certification Regulations upon 424) and orange (pantone code 021); related to the certification of systems. request. You may appeal against the or all greyed. • The definition of the Company as decision of the Certification Body in “ISO Certificate” (In fact, ISO is not a accordance with the appeal procedures c. On documentation printed in one certification body, and there are also provided by the Certification Body color exclusively, the Customer will be more and more rules issued by ISO). Regulations. able to reproduce the mark in gray and orange or in the same unique color • The use of generic terminology used on the documentation. 6. RENUNCIATION “ISO 9000 certified company” or “ISO 14000” (you should always You may opt out or suspend the use d. On documents printed in more than specify which is the exact standard of the Certification Mark for a certain one color or even all in one color, the of reference, and not limited to the period of time; you will have to send a certification mark can be reproduced family you belong to). written notification to the Certification on a colored background provided Authority and you will have to make that it remains clearly visible and all the necessary changes to your identifiable. REFERENCES TO THE PURPOSE OF CERTIFICATION media. Based on this information, the e. For web use, the customer will be The compliance certificate contains two Certification Body will inform you in able to create and use a transparent basic information: relation to the terms and conditions for version of the certification mark. the temporary or permanent suspension • the address of the site or sites f. The Certification Mark can be of the use of the Certification Mark. covered by the certified system; enlarged as well as reduced as long as 7. FINANCIAL CONDITIONS the text remains legible • certification, i.e. the activities and products/services covered by the The financial conditions for authorization g. When used in conjunction with the certified system. to use the Certification Mark are Certification Mark, the accreditation included in the contract between the logo or proprietary schemes slower Some organizations certify the Certification Organization and the or equal to the Size of the SGS totality of their sites and activities, Customer. Certification Mark. while others limit the certification of their management system to certain 8. CONFIDENTIALITY operating locations or certain product/ service lines. Unless otherwise agreed by the Certification Body, you shall keep Therefore, if, for example, the location confidential all documents received of an Organization is certified, this does from the Certification Body with the not imply that any operational units exception of the Certificate, these that depend on it can boast the same Regulations and the Appendix thereof. “status”. As a result, in all advertising documents, abbreviated name “THE ITALIAN OF • ACCREDIA accreditation mark can including technical catalogs, letterhead, ACCREDITAMENT”) the acronym for be used in dimensions (see Figure stationery, etc., the SGS certification the accreditation schemes and the 5 below) and colors on RG-09; mark should not be associated with corresponding number of certificates it is oval-shaped with the name operating sites or product/service lines issued to SGS by ACCREDIA itself; ACCREDIA and in the center the that are not covered by the certificate. immediately below is the reference silhouette of Italy. There is a two- to the Multi-Lateral Agreement color version (Blue Accredia and PRODUCT CERTIFICATION REFERENCES (MLA) referring to ACCREDIA’s Grey Accredia) and a monochrome The ISO 9000 and ISO 14000 series participation in the International version (black and white). For the rules and others of a similar setting Mutual Recognition Agreements compositional aspects of the brands are generic models against which (MLA EA and IAF). These agreements and the color coding take a look at management systems can be verified. with EA (European Cooperation for the RG-09 Regulation. Accreditation) and IAF (International They do not absolutely specify quality, Even in cases of accredited Accreditation Forum Inc.) as well environmental, ethical or safety criteria certifications, the Organization has as ensuring that compliance claims for a specific product or service. the right to use the SGS mark with or issued by accredited entities by without the trademark pairing of the No information should provide the accreditation bodies participating in Accreditation Organization. impression or message that a product the MLA agreements are valid and or service is “ISO 9000 certified”, credible, confirm their recognition to Below are two examples of using the “ISO 14000”, or in accordance with all accreditation bodies that sign these SGS brand, the first (Figure 3) under the regulations governing business agreements; the full list of these ACCREDIA brand, the second without management systems. entities and more details about the (Figure 4). MLA agreements can be seen on the This misconception can result, for website www.accredia.it. example, from an image of a product with the term “ISO 9000 certificate” or 4. If the certificate is covered by

I “ISO 14000” printed on it. In fact, the ACCREDIA accreditation, the S O company has been verified and certified 9 Organization, in addition to complying 0 0 with respect to the management system with the rules for use in paragraph 1 that leads to the realization of the 3, may use the two matching product or the delivery of the service: it trademarks in full compliance with the FIGURE 3 is obviously something quite different requirements of the RG09 document from the certification of the product that “Regulation ACCREDIA” issued by attests instead to the certification of ACCREDIA, the latest applicable the product that attests instead to the revision of which is available on the realization of the product. specified and ACCREDIA www.accredia.it and I S measurable characteristics. summarized below: O 1 4 It is therefore unacceptable to mislead • The symbol can be enlarged or 0 01 customers and consumers by giving reduced evenly, maintaining the the impression that e.g. ISO 9001 is ratio of the size; In any case, the FIGURE 4 a label on the quality characteristics size of the ACCREDIA brand should of the product and therefore under no never be larger than that of the SGS circumstances can the SGS mark for brand. certification of management systems be reproduced on the product. • The ACCREDIA symbol cannot be used alone or independently of the SGS symbol. ACCREDIA ACCREDITATION CERTIFICATE AND USE OF ACCREDIA ACCREDITATION • The accreditation symbol cannot 1. Whenever the certificate is played, be used in such a way as to make it playback must be full and readable. appear that ACCREDIA has certified or approved the management 2. Advertising and press releases must system, approved the staff, the M is the “logo height” variable, by indicate that the certification has been product, or otherwise misleadingly. which to calculate the other dimensions issued by SGS to enable traceability to M= o > 10 mm customers and the market in general. • As an alternative to the graphic This also could be used to avoid solution below, it is allowed to put, FIGURE 5 misrepresentations by uncertified in the immediate adjoining of the organizations. brand, the inscription “Organism CONFORMITY CERTIFICATE AND USE OF accredited by ACCREDIA” “Body SCHEMA PROPERTY 3. The certificates under ACCREDIA Accredited by ACCREDIA” in place Please refer to the conditions defined by accreditation are under the ACCREDIA of the brand ACCREDIA (bilingual or individual schema owners. logo (written ACCREDIA plus Italy and monolingual). © SGS Group Management SA – 2019 – All rights reserved – SGS is a registered trademark of Group Management SA – – 2019 © SGS Group Management SA