Secure Productivity in the Cloud

Secure Productivity In The Cloud

Who We Are Since 1992, Enabling Technologies was founded on the simple premise to leverage your existing investments in secure communications and collaboration to the fullest–in terms of the enterprise and the end user! We support the full lifecycle of the project so you can rest easy and focus on your core business. We have always realized that gaining successful user adoption is critical to the project’s success. Our team of subject matter experts are researching and testing new technologies and strategies to advise you on cloud solutions that are proven to work. The only constant is change and our mission is to arm you with the knowledge and expertise to provide your users a secure, more intelligent, more connected, and productive workplace to accomplish more. Here Are the Facts

4x Microsoft 2018 Microsoft Intelligent 250+ Years Combined 1700+ UC Partner of the Year Communications Partner Engineer Experience Projects Delivered Winner Winner

Our Proven and Succinct Process

TECHNOLOGY PEOPLE PROCESS Planning & Ongoing Design Management & Support

Implementation

“Enabling Technologies helps us sleep at night knowing we are taking the necessary steps to ensure that not only are our network devices secure, but so is the data being shared between those devices.” Joe Welsh, CIO at Seattle Sounders

enablingtechcorp.com | [email protected] | 443.625.5100 Secure Productivity In The Cloud

Our Awards, Certifications, & Recognitions

• Microsoft US Modern Workplace - Intelligent • Microsoft Cloud Platform Gold Competency Communications Partner of the Year Winner in 2018 • Microsoft Cloud Productivity Gold Competency • Microsoft Communications Partner of the Year Winner in • Microsoft Collaboration and Content Gold 2015 Competency • Microsoft Communications Partner of the Year Finalist in • Microsoft Communications Gold Competency 2012 • Microsoft Data Analytics Gold Competency • Microsoft Messaging Partner of the Year Finalist in 2010 • Microsoft Datacenter Gold Competency • Microsoft Unified Communications Partner of the Year • Microsoft Enterprise Mobility Management Gold Winner in 2010 Competency • Microsoft East Region Overall Partner of the Year Winner – • Microsoft Messaging Gold Competency All Competencies 2010 • Microsoft Windows and Devices Gold Competency • Microsoft Messaging Partner of the Year Finalist in 2009 • Microsoft Application Development Silver Competency • Microsoft Unified Communications Partner of the Year • Microsoft Small and Midmarket Cloud Solutions Silver Winner in 2009 Competency • Microsoft Higher Education Partner of the year 2008 • CIE Certified • FastTrack Ready Partner • P-Seller Certified • Teams Incubation Partner • P-CSM Certified • Cloud Economics Partner • Prosci Certified • Elite Windows 10 & EM+S Partner • CSP Direct with a GCC and EDU Certified • Elite EDU Intune Partner • Certified Microsoft Service Adoption Specialist

“Throughout our 27 year history, Enabling Technologies has valued lasting client relationships through our commitment to delivering trusted guidance, predictability, and successful business outcomes to accomplish more in the digital workplace.” Bill Vollerthum, Enabling Technologies’ CEO and Founder

enablingtechcorp.com | [email protected] | 443.625.5100 What Our Customers Say About Us

“Start your deployment with the strongest partner out there – Enabling Technologies. The Enabling Engineers assisted with the complex task to replace 60 PBX’s in my firm. I’ve since chosen Enabling as my support vendor, finding it very assuring that I can call their engineers any time I have technical problems or even basic questions.” Mike Gottholm, CISSP, Kimberly Horn, Raleigh

“Their knowledge of Lync / Skype and supporting products was and is very good. After going live we have continued to utilize their services through their Total Care Support.” John Bullinger, CIO, CHS/Majiq, Redmond

“Enabling helped us succeed in several different ways, including implementation. We had a Project Manager and an engineer there from day one, and even before that we had project managers and planning and design, which was great. That level of availability was huge.” Derek MacDonald, Manager of IT, Empire Merchants, Albany

“Enabling is a good partner to have. Given the complexity of the implementation, we were very happy with the result and didn’t have disruption during or after implementation.” Tushar Lovelakar, VP of IT, Koppers, Pittsburgh

“Enabling identified and resolved key problems with our initial concept and paved the way to a successful implementation. I would definitely recommend their services to anyone looking or a strong foundation for a UC Solution.” Eric Muscarella, US Network Admin, Esterline Defense Services, Palm Springs

“Enabling knows Microsoft Unified Communications and it shows from proof of concept, requirements, to deployment, training and support. Top notch project management ensures a successful deployment.” Darrel Poe, CIO, National Association of Broadcasting, Washington DC

“Enabling was instrumental in making this project a huge success. Bringing the project in on time and under budget. Both objectives were met by weekly (sometimes daily) calls with Enabling to keep track of expenditures.” Jay Copenhaver, CIO, American Bridge

“Enabling planned, designed, managed, executed and continues to support our entire Skype footprint. We rely on them to offer rock-solid advice before, during and after any communications project.” Ralph Bellandi, CIO, MKTG

“We could not have done this without them. Enabling has the depth and breadth of expertise to help you assess, implement and support your Skype Voice environment.” Mike Herdegen, VP of IT, Tribridge, Tampa

enablingtechcorp.com | [email protected] | 443.625.5100 FastTrack Benefits for Microsoft 365

FastTrack Services Technical Planning Success Planning Migration Benefit (Onboarding) (Adoption) (500+ Seats) Technical service to provide guidance Access to adoption resources to assist • Guidance with your partner to allow you to complete your move to with the following:. • Standard and predictable the cloud using the following phased • Establish engagement workflow • No additional tooling approach: • Determine stakeholder involvement • Free-up resources by using • Technical assessment • Define business outcomes and specific Microsoft’s Velocity team • Remediation use cases • Identify specific actions that ensure a • Enablement successful launch (success plan) • Content migration

Plan Envision Drive Adoption Awareness & Training

Assess Kickoff Remediate Data Migration Guidance

What To Expect From FastTrack FastTrack Responsibilities • Provides guidance around the design and remediation of the customer’s environment in preparation for the migration • Access to FastTrack Specialists throughout your subscription (150 or more seats) of eligible Microsoft 365 and EMS SKUs • Downloadable onboarding and adoption resources and templates • Direct remote assistance during normal business hours • Perform email and file migration (500 or more seats) – Microsoft FastTrack Velocity Team • Best practices, self-serve tools, and resources Customer Responsibilities Partner Responsibilities • Articulate requirements for your business • Provide coverage for resources not covered by the • Complete all assessments, remediation, and hands-on FastTrack Center Benefits (add on billable services) configurations • Assists with email and file migration (add on billable • Assign project and technical leads to coordinate and direct all service) customer resources • Provide customized tools, change management services, • Configure your environment and perform email and file and end user training (add on billable services) migration (499 or less seats) • Implement change management and process optimization

enablingtechcorp.com | [email protected] | 443.625.5100 CIO Advisory Services Strategic Advice for the C-Suite

Building Bridges between IT and the Business In many respects, the move to Office 365 and Azure is simple: license users and turn on features. However, the implications of those decisions for organizations can be profound. Do you take advantage of the opportunities the cloud has to offer and transform the organization, or do you simply translate what you’re already doing to a new platform? CIO Advisory Services can help you understand your opportunities, plan for needed changes, and help your organization achieve it’s strategic objectives.

Which Road will You Choose? There are many reasons why organizations need CIO-level support. Busy IT leaders don’t always have the time to address the many challenges they face, and an extra set of hands can help achieve success. Insights into how the C-suite views IT’s challenges and strategies can help achieve IT’s goals. Organizations moving to or expanding in the cloud can benefit from the counsel of an IT strategist who has navigated the transition and can advise on best practices.

Whatever the reason, Enabling’s CIO Advisory Services provides a trusted advisor to guide your organization through the planning, implementation and support of its initiatives, as well as help prepare strategies for future investments and better align IT with business needs. Sample services we provide include:

• IT Strategy Development • Cloud Migration Planning • Project Management • IT Economics (TCO/ROI) • Vendor Review • Policy Development and Review • IT Workforce Assessment • Enterprise Software Acquisition • Knowledge Management Design • IT Training Assessment • Interim CIO Support • Enterprise Collaboration Strategy

Getting Started with CIO Advisory Services Enabling’s CIO Advisory Practice is made up of former CIOs, with broad experiences moving their organizations to Office 365 and Azure. Not only have they overcome the technical challenges, but have tackled strategic organizational, financial, operational, and end-user awareness issues. Their journeys can assist you in yours.

Customer Benefits

Success Organizational Cost Data Center Security & Metrics Readiness Management Strategy Compliance

“Enabling has a plan and process to facilitate successful adoption WHERE of complex technology. Their approach is very practical and end user focused, and helped us plan and communicate better and BUSINESS respond more effectively across the company.” MEETS IT Neal Guernsey, CIO at SGT

enablingtechcorp.com | [email protected] | 443.625.5100 Managed IT Services Proactive approach to your most Valuable IT Assets

We’ll Worry About Technology – You Can Focus on Your Business Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue

“Enabling helped us go from being reactive to proactive, HASSLE with just a little investment.” FREE IT Wayne Johnson, Gardner-Webb University

Network Operating Center (NOC) Infrastructure Monitoring & Care We keep tabs on your servers and network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue. Our data backup and continuity solution ensure your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again.

Help Desk Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.

Security Operations Center (SOC) Enabling’s SOC leverages pre-built or custom “profiles” that map to specific attack vectors and protection needs, with real-time alerting when a system or site reaches risk levels that are above MSP-controlled thresholds. Advanced detection and response capabilities identify and isolate any active threats or suspicious activity. The fully staffed SOC facility which provides 24x7 threat detection, mitigation and remediation.

Identify Risks Scalable Protection Always On Watch Integrated Response & Recovery Analysis to provide the data Foundational to advanced Automated identification Our SOC experts respond insights and guidance to cyber security production we and processing of threats, quickly to an incident, mitigating identify and resolve security have the protection you need monitoring and protection. the threat and restoring vulnerabilities. environments.

OUR VALUED • Easy To Manage Fixed Cost • Our Team Is Your Team 24/7 MANAGED • Your Systems Stay Optimized SERVICES • Faster Problem Resolution

enablingtechcorp.com | [email protected] | 443.625.5100 Office 365 Administration Service Professional, Certified Experts Supporting Your Business

Common Challenges Faced by Office 365 Customers Microsoft is making constant changes to the Office 365 service, providing good value to the customers who can keep up. Simply administering users and resolving issues is not enough to deliver value, nor realize Office 365’s true ROI.

Enabling offers an Office 365 Administration service for organizations using Office 365 who: • Struggle to keep up with Microsoft’s enhancements and ensure you are getting the best ROI • Require quick turnarounds for end-user requests • Find it hard to retain full time employees with the expertise required • Are growing at a pace where employees are needed for tasks other than administration Office 365 • Licensing Assignments and Audits • Tenant Configuration • On-boarding/off-boarding • Review and recommendations to increase Microsoft Secure Score • Review of the Microsoft Digest and the impact to a customer’s “End User” • Analytical and utilization reviews, Cost Management • Research, Collaboration and recommend priorities for new services • Office365 Governance • Consultative services with the Office365 applications

How It Works Through this remote cloud admin services, organizations can take advantage of experts to increase their team collaboration, benefits and capabilities of Microsoft applications and solutions. • A primary engineer will be assigned to your organization for Office 365 administration services. • ETC primary engineer will participate in biweekly meetings where they will review upcoming Office 365 changes and their impact to the customer. • ETC will provide a bi-weekly summary of Microsoft updates, planned changes to existing Office 365 services, and new Office 365 services/offerings coming. • The ETC cloud admin is integrated into your process for working on new hire on-boarding, moves/adds/changes of existing users, offboarding, optimizing, etc.

Customer Benefits

Expertise Speed Simplicity Operational Savings Quality Service Benefit from IT Ability to get No need to plan a Flexibility Reduction of indirect Our capabilities experts with many timely access to IT hiring process, ETC Resources will be and fixed costs with and expertise allow years of experience consulting experts does it for you. available upon your staff augmentation customers the best, request and will services most efficient and work for you until impeccable quality. completed

enablingtechcorp.com | [email protected] | 443.625.5100 Remote Help Desk and Onsite Engineers Professional, Certified Experts Supporting Your Business

Full Problem Resolution & Expert Customer Service Face it. In IT, problems happen. Computers crash, passwords are lost, email stops working. You’ve got your own list too. Without proper technical support in place, problems can bring business to an abrupt – and potentially damaging – halt. With ETC’s Help Desk, you can enjoy peace of mind knowing that certified technicians can quickly and efficiently resolve complex technical problems. Our Help Desk Support Covers • Microsoft and Apple desktop operating systems • Microsoft Office and leading third-party applications • E-mail applications and Web browsers • Thin clients and virtual desktop infrastructure (VDI) • Hardware and network troubleshooting • Mobile phones and tablets • User administration • Desktop/Laptop performance problems • Desktop/Laptop Virus and malware infections

Proactive Care & Maintenance Hiring and retaining talent to support a demanding user base isn’t trivial. We help you stay ahead of the curve, so you can focus on strategic value. To do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.

Our help desk is a seamless extension of our remote monitoring platform. Engineers leverage an agent on each device 24x7x365 to connect and resolve issues remotely. Whey your end users contact us with an issue directly, there’s a good chance we’re already aware and actively working the problem you’re experiencing.

Onsite Service Request – Add On Local engineers are available for remote hands in every US major city. Services include but are not limited too.

• Networking infrastructure installation • Desktop, laptop and printer setup and repair • Structured and Low Voltage Cabling • Point of Sale (POS) and Kiosk service and support • Audio Visual and Digital Signage

Expert Level Engineers The engineers serving you receive regular training, coaching, and quality reviews to continuously sharpen their skills, and they’re backed by a team of professional managers to ensure consistency and unmatched service delivery.

enablingtechcorp.com | [email protected] | 443.625.5100 On Premise Monitoring and Management

Uncertainty Is A Business Killer To be successful, companies must plan expenses and know that vital business systems will work as needed. Taking a reactive approach to maintaining your IT networks is simply too costly in too many ways: lost productivity, dissatisfied customers and enormous repair costs. Our managed IT services are the smart, cost-effective alternative.

“Enabling helped us go from being reactive to proactive, HASSLE with just a little investment.” FREE IT Wayne Johnson, Gardner-Webb University

Protection With our managed IT services, you receive the benefit of a full team of IT engineers. We protect the investment you make on IT assets. For a predictable monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue.

The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase? Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. Shouldn’t your IT systems be an investment for business growth, rather than a drag on profitability?

Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect. Key elements include:

Infrastructure Monitoring and Proactive Care We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to fix it — remotely at first, and with additional resources as needed.

• 24x7x365 monitoring of your network and systems – including servers, OUR VALUED desktops and mobile devices • Troubleshooting and remediation for any processes or services that fail MANAGED • Patch deployment, Service Pack installation and anti-virus support SERVICES • Verification and management of data backups • Microsoft Windows, Exchange, Windows, SQL, Citrix

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Security Customer Immersion Experience

The Customer Immersion Experience provides a facilitated hands-on environment where business and IT decision makers and security admins test drive Microsoft Security Suite. These sessions are designed to help you discover the right solutions for your business needs in an interactive and experiential way. If you’re using Microsoft products in your business, you owe it to yourself to attend a Security Microsoft Customer Immersion Experience (CIE) session.

During this three (3) hour session, attendees will immerse themselves in the capabilities and functions of the Microsoft Security Suite. The Security CIE will help you understand how to implement tight security while embracing the latest and greatest Microsoft 365 security features, included but not limited to: • Windows Defender • Data Loss Prevention • Microsoft Cloud App Security • Intune • Windows Hello for Business • Azure Information Protection • Office 365 MFA • Compliance and GDPR • Conditional Access • and more... What To Expect We will showcase the value of O365 with an easy to follow and interactive demonstration. Your team will partake in and foster discussions around: • Keeping information secure while being productive • Security in MS Teams • Identity management • File management • Security Reporting Dashboards

Customized User Experiences We tailor our security CIE’s to align with your team’s technical needs. Our facilitator will work collaboratively with your team to define desired business outcomes and will develop a custom experience to achieve the highest level of success.

“The cloud offers unprecedented new opportunities for productivity, yet security must be the basis of any productive workspace. Participating in a CIE is the best way to learn about business productivity tools and technologies without sales pressure”

Josh Walker, CIE Facilitator with Enabling Technologies

We provide a unique perspective in working with clients on Change Management initiatives, having successfully deployed more than 1,400 solutions. Through our many client interactions, Enabling has developed a proven strategy for assisting clients with successfully navigating common pitfalls and achieving maximum return on investment associated with change rollouts.

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Teams A True Collaboration Success Story

The Competitive Advantage Microsoft Teams comes with the most basic subscription of Office 365, there are many qualities that makes Teams a unique product. It started with a unique “one stop shop” development. Microsoft Teams is the only solution that truly integrates Unified Communications and Collaborations, while most competitors need to rely on 3rd party applications for Document Sharing, Creation and Collaboration.

Diverse & Inclusive Communication

• Schedule meetings in Teams or use Outlook integration. • Worldwide coverage, including audio conferencing for 90+ countries. • Spontaneously meet up 1:1 or start group video calls anytime. • Meet across organizational borders where Internal and Uncompromised Mobile Experience External guests can join. Collaborate via mobile using screen share, live camera feed share, PowerPoint • Communicate with Live Event to 10,000 attendees navigation, and give/take control.

Continuous Collaboration Lifecycle Collaborate via integrated chat and channels, organize files in one place for easy reference and keep everyone on the same page.

Pre-Meeting During the Meeting Post Meeting • Review meeting agenda • Collaborate via persistent chat. • Review meeting notes for action • Learn more about other • Share desktop, applications, items, next steps. attendees whiteboard, and PowerPoint • Review recording • Co-author deliverables • Rich Audio and Video • Transcript • Collaborate in the same experiences that work seamlessly • Facial Recognition persistent chat for the entire from the mobile phone/desktop meeting lifecycle to the boardroom

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Teams Planning and Design

Enabling Technologies has extensive experience in driving value realization from Microsoft’s teamwork solutions. Our experience with Office 365 including Microsoft Teams, SharePoint, Yammer, and Stream will help you build a culture of collaboration that empowers your employees while adhering to the growing security and compliance requirements. As your partner we provide guidance and insights you can use to help your employees drive adoption and make the best use of Microsoft Teams within your organization.

Skype for Business to Microsoft Teams at a Glance

Day 1 Day 2 Day 3 Assessment Analysis Roadmap • Expectation Level Set • Personas and use-cases present • Identify gaps • Intelligent Communications in the environment • Next Steps Discussion • Cultural and organizational • Skype for Business to Teams readiness for the change Road map • Cultural Change Management • Environmental assessment preparation: Deliverables • Questionnaire Review • Review any potential or perceived roadblocks to Findings report and Executive adoption Summary Presentation • Assessment of adoption risk and The content of this deliverable mitigation strategies is the result of the engagement • Review historical findings and activities during communications deliverables, the engagement. Content will challenge and risk be provided in a PowerPoint • Review historical user training, Presentation along with a Word or challenge and risk PDF document. • Prior change deployment planning and execution

“We gain huge business benefit from Office 365 and Teams by improving TEAMS collaboration and amplifying the value of our creative talent. We deliver MADE higher-quality work more efficiently on a global scale.” EASY Jamie McLellan, Chief Technology Officer at J. Walter Thompson

*Required if hybrid (on prem MS environment) or Direct Routing (Does not include gateway). enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Teams 10 Day Quickstart

Unlike a traditional on premises deployment and the focus/cost on hardware and server deployments, migrating to the cloud allows IT organizations and businesses to focus on success planning and readiness. Investments made in planning both the technical and the user adoption and success factors will position your organization to prosper with a modern and intelligent collaboration and communication solution like Microsoft Teams. Get it right the first time with guidance from Enabling’s experts in technical and organizational changes.

Microsoft Teams Quickstart

Plan Design Implement* • Intelligent Communications • Identity sync • Office 365 tenant configuration Discussion • PSTN connectivity for Teams • Licensing • Microsoft calling plans • Up to 25 user pilot • Skype for Business to • Direct routing • Direct routing configuration or Teams roadmap and feature • 3rd party integrations hybrid configuration (requires comparison • Analog connectivity existing SBC and/or existing • Environmental assessment • Contact Center Skype for Business Server 2015 • Governance discussion • E911 environment) • IT process and support • Endpoints • M365 E3/E5 license security discussion • Phases/Deployment roadmap workshop • Cultural and organizational • Design documentation • Adoption and success materials readiness for the change for deployment • Potential roadblocks to • Sample Teams devices adoption • Deployment hand off • Personas and user cases present documentation in the environment • Network readiness assessment • Bandwidth calculator

*Required if hybrid (on prem MS environment) or Direct Routing (Does not include gateway). enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Teams Governance Workshop Laying the Groundwork for Success

A Positive Change, If Done Right Microsoft Teams can hypercharge collaboration across organizations. But if left ungoverned, corporate information and files can be at risk. Chaos can quickly take over with too many Teams created and too few controls on membership and ownership. Confusion will set in as users try to decipher what to store in Teams vs. OneDrive vs. SharePoint vs. other storage locations; not to mention, the effort it takes to find content when needed.

Enabling’s Teams Governance Workshop provides organizations with guidance, security, user experience and deployment best practices. Facilitated discussions and whiteboarding will provide information necessary to evaluate your current rollout of Teams. The outcome will be a sustainable roadmap including:

• Footprint of a team (across O365) • Lifecycle Management • Teams Service Ownership • Data Loss Prevention Techniques • Change Control Guidance • Regulatory Compliance (PII, GDPR, HIPAA, etc.) • Permissions and Roles • eDiscovery, Incident and Breach Response Plans • Shared responsibilities of Teams owners • Securing 3rd Party Sideloaded Apps • Guest Access, Authentication, and • Layering Security (MFA, DLP, MDM, MAM) Sharing Rules • Audit Policy Guidance • Federation Best Practices • Microsoft Roadmap Impacts • Retention Policies • User Experience Adoption & Change Management

“Enabling has a plan and process to facilitate successful adoption of complex technology. Their approach is very practical and end user focused, and helped us plan and communicate better and respond more effectively across the company.”

Neal Guernsey, CIO at SGT

Workshop Approach Enabling’s consultant will meet with your Teams administrator(s) and compliance/governance personnel. We will ask questions and assess the current status of up to three (3) Microsoft Teams. We will advise on issues we see and answer questions about your concerns. We will summarize the engagement by providing a 2-5 page deliverable document outlining our findings and recommendations. You can then restructure or relaunch your Microsoft Teams environments with better controls and governance.

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Teams For EDU Quickstart

Microsoft Teams is the digital hub that brings conversations, content, assignments, and apps together in one place. Taking time to plan both technical and user success factors will position your institution to thrive with Teams. Get it right the first time with guidance from Microsoft’s 4-time Intelligent Communications Partner of the Year Winner, Enabling Technologies.

Microsoft Teams Quickstart for Educators This 7-day engagement covers the necessary technical, organizational, and governance challenges facing educational institutions using Teams. We’ll provide education, design guidance, POC configurations, and user training content for up to five Teams and 100 users.

Plan Design Deployment & Support • Intelligent communications vision • Governance discussion • Teams tenant configuration for up to • Adoption & Change Management »» Team ownership, naming five Teams (one of which is for the Services conventions, guest access controls pilot group) »» Adoption and Change Management »» O365 Groups, SharePoint, • Up to 100 user pilot Planning Workshop OneDrive, and DLP/compliance • Essential security / governance ◦◦ Discussion of Success Factors review controls ◦◦ Assessment of cultural/org • School data sync • Adoption and success materials for readiness for change • Conferencing and collaboration deployment ◦◦ Identification of personas within features (PSTN calling out of scope) • Deployment hand off documentation the pilot group • Audioconference room devices • Organizational Change Management ◦◦ Potential roadblocks to adoption • Third-party video interop »» Pilot User Activity Documentation • Technical Assessment • Sideloaded apps and add-ins (Task List to Promote Engagement »» Environmental assessment • Security and governance controls and Usage while in Pilot) »» Network readiness assessment • Migration / deployment phases »» (2) Pilot Communication Emails »» Bandwidth calculator ◦◦ (1) Pilot Invitation Email »» M365 A3/A5 Security Workshop ◦◦ (1) Pilot Message to Introduce »» Skype for Business to Teams the Pilot Kick Off and Use of roadmap and feature comparison the Pilot Team in MS Teams »» (1) Train the Trainer Remote Webinar Training Sessions (max 10 users) »» (1) PPT Training Deck • Project Management throughout

“Teams is a way for students to interact, gather information, and share TEAMS it right when they need it. I think Teams really embodies the way this MADE generation uses technology.” EASY Amy Welsh, Chair of the Mathematics Department at the Davidson Academy

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Teams For EDU Quickstart + Voice

Plan Design Implement* • Review team types for educators • Identity/School data sync • Office 365 tenant configuration • School data sync • PSTN connectivity for Teams • Intelligent communications • Microsoft calling plans • Up to 25 user pilot discussion • Direct routing • Direct routing configuration or • Licensing • 3rd party integrations hybrid configuration (requires • Skype for Business to Teams • Analog connectivity existing SBC and/or existing roadmap and feature comparison • Contact Center Skype for Business Server 2015 • Environmental assessment • E911 environment) • Governance discussion • Endpoints • M365 A3/A5 license security • IT process and support discussion • Phases/Deployment roadmap workshop • Cultural and organizational • Design documentation • Adoption and success materials readiness for the change for deployment • Potential roadblocks to adoption • Sample Teams devices • Personas and user cases present • Deployment hand off in the environment documentation • Network readiness assessment • Bandwidth calculator

*Required if hybrid (on prem MS environment) or Direct Routing (Does not include gateway). enablingtechcorp.com | [email protected] | 443.625.5100 With Enabling Technologies’ PhishHunter, your organization can now automatically detect and remediate phishing attacks. The solution is built on Microsoft applications like Azure Active Directory, Cloud App Security, and Advanced Threat Protection.

Automation At Its Finest

Prevention Detection Notification Remediate Through Advanced Threat In Office 365 Cloud App And auto-repair hidden issues Through Azure Active Protection. Security. with Threat Intelligence rules. Directory.

“Within 7 minutes of a compromise, the account is automatically disabled. No KEEP YOUR human could detect or respond that fast.” ORGANIZATION PROTECTED Alex Kennedy, Director of Infrastructure & Technical Services Volusia County Schools

Solution

Analyze Customize Automate Clear Clean Minimize Email Threats Rules Responses Checklist Inbox Comprimise

Case Study

25% 5%

Before After “Managing email security related tasks took up “For our small group, we’re dealing with email about 25% of my time.” security only 5% of the time.” Jack Chamberlain Jack Chamberlain Systems Administrator Systems Administrator

enablingtechcorp.com | [email protected] | 443.625.5100 Email Compromise PhishHunter and BreachHunter

With Enabling Technologies’ PhishHunter or BreachHunter, your organization can now automatically detect and remediate phishing attacks. These solutions are built on Microsoft applications like Azure Active Directory, Cloud App Security, and Advanced Threat Protection.

Solution

Case Study

7 HRS 1 HOUR

Before After “Four teams were involved in each phishing “One person alerts the user and helps reset incident, totaling ~7 hours of labor.” their password, totaling just 1 hour” Alex Kennedy Alex Kennedy Director of Infrastructure & Technical Services Director of Infrastructure & Technical Services Volusia County Schools Volusia County Schools

Comparison

• PhishHunter allows you to set the rules for the automated • With BreachHunter, Enabling Technologies provides you actions. Leaving you in complete control of what is with our team of security experts to set the rules, keep protected and how you will be notified. them up to date, and provide assistance with remediation.

• PhishHunter runs on your organization’s Azure tenant. • BreachHunter runs on Enabling Technologies’ Azure tenant.

enablingtechcorp.com | [email protected] | 443.625.5100 Enterprise Security Proof of Concept Help IT transition to Modern IT

Make Your Enviroment More Secure A five-day proof-of-concept to help enhance the potential security benefits of Windows 10 Creators Update, Office 365 and EMS in your environment. Microsoft builds security into products and services from the start. That’s how they deliver a comprehensive, agile platform to better protect your endpoints, move faster to detect threats, and respond to security breaches across even the largest of organizations.

The Modern IT Enterprise Security Proof-of-Concept (PoC) provides a path to becoming a secure modern enterprise through strategic investments in both digital transformation and security enhancements. Additionally, this PoC drives planning to upgrade corporate workstations and cloud services to the latest Windows operating systems and cloud services, Microsoft 365 Enterprise E5. The Modern IT Enterprise Security PoC will provide a better opportunity to evaluate the functionality, user experience, and deployment of these features to prevent, detect, and respond to cyber-attacks, protect intellectual property, and maintain a competitive advantage in the marketplace.

“Start your deployment with the strongest partner out there – Enabling Technologies. The Enabling Engineers assisted with the complex task to SECURITY replace 60 PBX’s in my firm. I’ve since chosen Enabling as my support DONE vendor, finding it very assuring that I can call their engineers any time I RIGHT have technical problems or even basic questions.” Mike Gottholm, CISSP, Kimley Horn, Raleigh

Five Day Program

Day 1 Day 2 Day 3 Day 4 Day 5 Fundamentals Identity & Access Information Protection Threat Protection Wrap-up Management • Kick-off • Device Encryption • Office 365 ATP • Discussion • Microsoft Security • Credential Guard, or Windows • Microsoft Defender of Customer • Lab Setup Device Guard or Information ATP Environment • Windows 10, Office VPN Protection • Microsoft and • Gap Analysis 365, EMS Security • Conditional Access • Azure Information Office 365 Cloud • Security Overview (with Windows 10 Protection (with App Security Implementation and Android) Windows 10 and • Q&A Recommendation • Azure AD Identity Android) • Closeout Protection • Office 365 Data • Q&A • Privileged Identity Loss Prevention Management • Q&A • Q&A

enablingtechcorp.com | [email protected] | 443.625.5100 Security Assessment Services Let’s Create a More Secure Environment

Stay On Top Of Your Security Game Enabling Technologies’ security solutions focuses on identity, devices, applications, your data, and infrastructure. Our assesments take aim at security processes to identify and plan for remediation of the existing setup. Our solutions will help customers resolve its gaps and address its business concerns.

What Does This Assessment Cover? Vulnerability Assessment Our Vulnerability Assessment (VA) Service helps organizations identify and mitigate security gaps associated with their IT assets. Our automated scripted searches for known vulnerabilities. Penetration Testing Our Penetration Testing service provides visibility of security threats, vulnerabilities, and impending risks. Automated and manual efforts take place in an attempt to exploit weaknesses.

Methodology Deliverables Benefits • Research • Executive Summary • Gain comprehensive • Port Scanning Report threat visibility • Operating System • Comprehensive • Learn of any identified Fingerprinting Technical Report security issues • Vulnerability Scanning • Strategic and tactical • Achieve regulatory • Application Testing recommendations compliance guidelines • Wireless Testing • Knowledge transfer • Social Engineering

“I can’t say enough about Enabling when I am sitting at home on a SECURITY Saturday and get an email from Enabling saying they’re doing a health MADE check, responding to alerts, or addressing certificates that are expiring. The major benefit GWU has had from working with Enabling is stability.” EASY Wayne Johnson, Vice President at Gardner-Webb University

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Office 365 Secure Score Analyze Your Organization’s Security

Stay On Top Of Your Security Game When Microsoft released its Office 365 Secure Score in mid-2017, it promised to be a helpful roadmap for IT Pros to secure their O365 environment. 18 months later, O365 tenants are still woefully insecure.

The Secure Score suggests ways to close holes in a tenant’s basic configuration, and guidance on how changes impact end-users. Yet customers aren’t aware or aren’t prioritizing the importance of securing their O365 tenant.

TARGET SCORE IMPROVE YOUR SCORE The Facts BALANCED

These actions cover the basics, and include some defence 591 in depth choices. • Microsoft first started averaging all organizations’ Secure Scores 28Actions in January 2018. At that time, the average score was 37. • A year later, the average is 36 (see screenshot of Enabling’s tenant 359 766 at right). Current Score Max. Score • The lower average is because admins must occasionally check certain logs and settings to simply maintain their score. Ignoring the logs lowers the score. • Even the identities of the ultra-valuable global admins aren’t being protected. Activating MFA for admins alone would raise the score by 50 points, yet the average is 36.

359 39 108 36 Your Secure O365 Seat Industry O365 Avg. Score Size Avg. Avg. Secure Score

“With Office 365 Secure Score we made this easier by helping you SECURITY understand your security position, giving you advice on what controls MADE you should consider enabling, and helping you understand how your score compared to other organizations.” EASY Anthony Smith, Product Manager at Microsoft

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Office 365 Security Assessment Analyze Your Organization’s Security

Stay On Top Of Your Security Game Securing your Microsoft Office 365 environment and data is a critical part of moving your workloads to the cloud. Our team of Office 365 experts will lead you through the process of identifying key elements to better secure your Office 365 environment and help ensure that your company’s critical data is protected. We use Microsoft’s Office 365 Security Assessment, which offers a set of clear, proven processes and recommendations.

While security provided by cloud vendors is by far the safest environment to use today for your business, each of the settings must be defined and evaluated regularly.

TARGET SCORE IMPROVE YOUR SCORE Why Partake In A Cloud Security Assessment? BALANCED When you move your data to a cloud provider, who is responsible for These actions cover the basics, and include some defence 591 in depth choices. 28 the security of your data—the cloud provider or your organization? Actions Many business leaders view security as the sole responsibility of the cloud provider. However, true cloud security requires a collaborative 359 766 effort between the provider and the organization itself. An Office 365 Current Score Max. Score Security Assessment can help you identify the areas of your Office 365 environment that can be configured to enhance the security posture of your organization, for such things as authentication controls, the number of highly-privileged accounts, audit log review, external sharing of data and so on. By reviewing these controls and determining what is most appropriate for your organization, an Office 365 Security Assessment can help you protect your data and maintain good security practices.

359 39 108 36 Your Secure O365 Seat Industry O365 Avg. Score Size Avg. Avg. Secure Score

enablingtechcorp.com | [email protected] | 443.625.5100 Ransomware Protection Defense in Depth from Microsoft

To ensure your most critical assets are protected against ransomware, Enabling Technologies offers a Ransomware Assessment Service. Our security practitioner evaluates the hardness of your most critical assets. We share experiences from having seen organizations suffer from having single PCs locked to having their entire VMWare stacks corrupted. We identify gaps, then share and apply techniques to reduce the risk of hostile takeover of your critical systems.

City Under Attack Ransomware victims are stuck between a rock and a hard place. Take the City of Atlanta. Instead of paying the $55,000 Bitcoin ransom and ATTACK risking further demands, they spent $17M to rebuild locked servers BREAKDOWN in Azure.1

1 HIPAA Journal | The High Cost Of Samsam Ransomware

KEEP YOUR “We used to respond to unplanned issues which would interrupt our other ORGANIZATION work, just being reactive was untenable.” PROTECTED Chris Gielow, IT Director at Viewpoint

Solution 1. Enabling will lead a discussion about ransomware pertaining to servers • Access management • Surface area reduction • Controlled folder access • Identifying lateral movement • Backup and recovery strategies Areas Assessed • Incident response plans • Current patches 2. Evaluation of (up to) three critical Windows servers and their • Macro File blocking ransomware risk • File Permissions 3. An overview of all the following controls, and the initial setup of one: • Backups • Windows Credential Guard to lockdown administrative identities • Network shares • Windows Defender ATP Exploit Guard to reduce surface area • Whitelisting • Azure Advanced Threat Protection to identify malicious behavior • Least privileged admin access in servers • MFA • Azure Backup to allow for reliable recovery • Secure Boot • Azure Site Recovery to provide improved RTO • Pass the hash protections

Get Started Trials are available for any of the necessary licensing. Contact [email protected] to get started. enablingtechcorp.com | [email protected] | 443.625.5100 Enable BYOD and Application Security with Intune

The Problem Business users expect remote access to applications, data, and to collaborate from the device of their choice. But they don’t want to have to surrender control of their device to get that access, like they would with typical MDM solutions. The Solution Intune provides management services across a broad range of iOS, Android, and Windows devices from a single cloud console. While Intune can tightly manage devices, it also can allow the applications to be secured, not just the device. Intune works without users having to enroll their devices, securing applications and data without compromising privacy. The Offer Enabling will guide you through the enrollment of up to six devices (mix and match amongst OS’s). Enabling will create up to three unique policies to cover Android, iOS, and Windows. Enabling will ensure the devices are enrolled correctly. We will demonstrate how to monitor the devices and then how to selectively wipe data from two apps (Outlook, Word). The Process Enabling Technologies is a Microsoft Gold Partner securing productivity apps in the cloud. Enabling assigns a Project Manager and a Subject Matter Expert to each client. The PM provides a detailed agenda for live, interactive sessions to educate and gather information. Critical topics include AD, Office 365, and Azure deployments, security policies, and devices being used. Enabling then assists in the initial configurations of Intune as stated above. We transfer knowledge to the IT team about how to enroll and manage additional users/devices.

“With respect to the Microsoft Office 365 suite, we’ve found SECURE Enabling to be a trusted partner as we deploy features in the YOUR suite, and consider additional features in this fast-changing environment.” DEVICES Scott Vickland, CIO, ACDI/VOCA

In Scope of Fixed Price Offer Optional additions to Fixed Price Offer • Planning & Deployment for six devices • MDM/MAM security policy development • Config MDM and MAM for up to six devices • Initial configuration of Azure AD or O365 • End user training / awareness pamphlet • Office 365 Security configs (i.e. MDM, ASM) • 30 days of Live Technical Support • Other Intune configs or SCCM integration • Ongoing Security Alerting / Monitoring

The Result Working with experts from Enabling Technologies will eliminate trial and error and provide the quickest time to securing devices. Start your secure journey to the cloud with best practices and expert guidance.

enablingtechcorp.com | [email protected] | 443.625.5100 Security Operations Center | SOC

Advanced Cyber Security Solution Enabling security protects your entire organization with a turnkey and fully managed set of solutions. Reduce false positives and ensure comprehensive protection through SOC analysis of quarantined applications and files. Understand environmental risks, benefit from automated threat detection and rely on our integrated response and recovery capability.

KEEP YOUR “We used to respond to unplanned issues which would interrupt our other ORGANIZATION work, just being reactive was untenable.” PROTECTED Chris Gielow, IT Director at Viewpoint

Protection We provide pre-built and customizable profiles that identify specific gaps in protection on client devices, helping identify potential vulnerabilities and take corrective action where needed. Foundational security that includes risk monitoring, Security Awareness Training (SAT), Domain Name System (DNS) security and compliance reporting up to 8 years.

Endpoint Security We provide fully supported endpoint monitoring and threat detection to identify active threats and remediate attacks. Endpoint Security builds on foundational security to rapidly identify and halt even the most sophisticated attacks, minimizing harm and reducing risk to client endpoints.

98% plus efficacy rate against ransomware, zero day, and file- less attacks where traditional anti-virus tests around 40%

Patented Ransomware rollback technology backed by a $1M Warranty from SentinelOne Network Security Enabling leverages industry-leading SIEM technology to collect, analyze and correlate information from network devices, endpoint logs and threat intelligence feeds. This information is used to identify security incidents, policy violations, fraudulent activity, and other threats— and when such activities are identified, the SOC quickly takes action to mitigate the attack while providing advanced remediation documentation and recommended next steps.

How It Works

Identify Configurations To Persistent Threat Monitoring Compliance Support Prevent Risks & Prevention (e.g. HIPAA) • Quickly identifies security gaps OUR VALUED • Delivers daily threat alerts MANAGED • Supported by 24 x 7 SOC • Enterprise class EDR that covers SERVICES 4 of 5 NIST CSF categories enablingtechcorp.com | [email protected] | 443.625.5100 Advanced Managed Security Services Let’s Create a More Secure Environment

Our Advanced Managed Security Services is designed to be a seamless extension of customer’s security operations. Our services offer an innovative blend of Managed Detection and Response (MDR), Managed Endpoint Detection and Response (EDR), and Managed Security Systems. As a result, we can offer a flexible approach to addressing varying and evolving needs of our customers, our partners and their customers. We deliver these services using our advanced service delivery platform.

Our Services Include Security Monitoring, Advanced Analytics, and Log Management The service provides 24/7 security log monitoring. The service uses state of the art AI systems to analyze and correlate security events within customer’s networks. Over 750 devices are supported, which includes, but is not limited to: Firewalls, Servers, Routers, Antivirus, Proxies, IPS, Databases, etc. Regulatory Compliance and Reporting 24x7x365 file integrity monitoring and security incident management. Compliance reporting for PCI, FISMA, GLBA, HIPAA, ISO 27001 and more. Situational Threat Intelligence Threat Intelligence provides clients with advance capabilities to improve situational awareness, identify threats, and potentially avoid attacks altogether. Our threat advisors look for signs that sensitive client data, credentials, or intellectual properties have been exposed on the Internet. They take actions to mitigate and eventually eradicate potential threats. Managed Security Systems 24/7 monitoring & management of firewalls, IDS / IPS, and other security devices. Our Managed Security Systems service delivers 24/7 maintenance & administration, incident monitoring, and response to security and device health events. Incident Response Support Incident response services are designed to assist in the remediation efforts following a cyberattack or similar damaging ordeal within a company’s IT infrastructure. In the event of a data breach, virus, or other incident that compromises sensitive data, incident response team offers solutions to determine the causes, recover lost information, and reduce future vulnerabilities, among other services.

Customer Benefits

Objectivity and Security Cost Compliance Service Performance Security Independence Expertise Savings Guarantees Awareness

enablingtechcorp.com | [email protected] | 443.625.5100 Cloud App Security & Azure AD Enablement

The Problem 37 minutes. That’s the average time that it takes to decommission an employee’s access to corporate and SaaS applications after they resign or are terminated. What can a disgruntled employee do in 37 minutes? While IT is busy shutting down access to AD and a myriad of SaaS, the organization is at risk. The Solution Using Azure Active Directory and its interface to 3300+ SaaS apps in the marketplace, once a user is decommissioned from AD, their credentials are invalid in their on-premises or SaaS applications. As a productivity bonus, users enjoy SSO to those SaaS apps, instead of managing separate logins.

To understand which SaaS apps are in use, Cloud App Security is enabled, identifying logins to SaaS portals. With the inventory of cloud apps in-hand, IT can now configure Azure AD to pass credentials through to sanctioned SaaS apps, and bring them under organizational control. The Offer Enabling Technologies is a Microsoft Gold Partner securing productivity apps in the cloud. Our Project Manager will provide a detailed agenda for live, interactive sessions to educate and gather information. Critical topics include AD, Office 365, and Azure deployments, security policies, and SaaS being used. Enabling then assists in the initial configurations of Cloud App Security to inventory apps in use, adds or modifies two policies, then activates Azure AD for SSO to SaaS. We then transfer knowledge to the IT team about how to add additional users/apps.

“Having completed our 2nd project with Enabling, their guidance, project planning, execution and support are outstanding. They are SECURE YOUR true experts and have provided invaluable services throughout our INFRASTRUCTURE deployment.” Ralph Bellandi, CIO, MKTG Inc

In Scope of Fixed Price Offer Optional additions to Fixed Price Offer • Planning & Deployment for 5 Users • Initial configuration of Azure AD • Configuration of Cloud App Security to inventory apps • SaaS security policy development • Configuration of SSO for two SaaS apps (in • Office 365 Security configuration (Azure Marketplace) Information Protection, Enterprise Mobility + • 15 days of Live Technical Support Security) • Other EMS configuration (Azure Info Protection, Advanced Threat Analytics, etc.) • Ongoing Security Alerting / Monitoring The Result Working with experts from Enabling Technologies will eliminate trial and error and provide the quickest time to securing SaaS. Start your cloud journey with best practices and expert guidance.

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Threat Management Proof of Concept

The Challenge The cloud provides users with anywhere access to data and apps, but opens up frequently changing threat vectors. Securing cloud and on-prem services isn’t scalable without automation.

“We had all this terrible traffic hitting us, but we weren’t even aware of it.”

Jack Chamberlain, Systems Administrator at Viewpoint Software

The Solution “Now, we’re being proactive, and are Microsoft’s E5 Threat Platform much more scalable.” provides layers of protection, detection and response to threats Chris Gielow, CIO at Viewpoint Software to users, devices, and data.

Office 365 Azure AD Defender ATP Identity Protection ATP Best-practices for Safe Links, Configuration ofPrivileged Best practices and pilot Safe Attachments, Anti-Spoofing, Identity Management, risk-based configurations of Exploit Guard, white/block lists, zero-hour Conditional Access, risk event EPP/EDR, threat hunting, and auto-purge, detonation settings, levels and remediation options integration with MCAS and alerts.

Azure Microsoft Cloud ATP App Security On-prem and cloud server Discovery and analysis of behavior analysis and detection, shadow SaaS, set up of DLP including honeypots, pass alerts, integrations with the ticket, lateral moves, and Defender ATP and Azure alerting. Information Protection.

The Result During this engagement, Enabling’s Cloud Security Engineers will educate your IT and SecOps teams on these tools, provide insights on best practices, and help configure a pilot. Your organization will exit the engagement better protected and closer to operationalizing Microsoft cloud services, including the Enterprise Mobility and Security suite.

enablingtechcorp.com | [email protected] | 443.625.5100 Windows 10 Zero Touch PoC

Windows Autopilot Modern desktop and device management is a much more efficient method of deploying new Windows desktop’s to your workforce without the need for traditional OS imaging and physically handling the hardware. Simply configure, license, deliver the desktop to the user, and sign-in. Windows Autopilot will take care of the rest be provisioning polices, profiles, and apps to the desktop and enabling the user to get to work almost immediately. Your organization will save an inordinate amount of time by streamlining the desktop provisioning process and can focus on the more important issues of the day.

How it Works

Device Shipped Device Delivered Self-Deployed from Manufacturer to End User By End User Windows Autopilot Service

Configure

IT Department Device ID

What’s Included

• Intune Autopilot configuration for up to 2 • Up to 5 Windows 10 device configuration Profiles deployment profiles »» Security, VPN, Wi-Fi, encryption, other • Azure AD custom branding • Up to 3 Windows 10 device compliance policies • Hardware ID registration with Deployment Service • Up to 3 software update rings for Windows servicing • Deploy Office 365 ProPlus through Intune • Up to 4 hours Admin training deployment • Demo Autopilot Reset • Up to 5 additional .msi, .appx, appxbundle, .msix, • Up to 10 Windows 10 devices and .msixbundle LOB apps deployment

Enabling’s Change Management & Adoption practice leverages a proven strategy for driving user adoption of Windows 10. The guided Windows 10 adoption experience offers a combination of planning, communication, training and reinforcement of user behaviors to optimize return on investment.

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft 365 Powered Device Pilot Empower your employees with Windows 10

Secure Productivity In The Cloud Windows 10 provides IT and end users alike with the tools to do more, and stay secure. With intelligent security built-in, Windows 10 protects, detects, and responds to the most advanced malware and cyber threats. Windows 10 drives IT cost savings by harnessing the power of the cloud to simplify device management. —and it is the operating system most preferred by information workers. Harness the power of the cloud to reduce the complexity of managing today’s IT device environment with Windows 10.

“With Windows as a Service, our IT team can focus on enabling new ENABLE features in Windows 10 and Office 365 that promote Associate RAPID productivity and job satisfaction.” ADOPTION Joe Carlin, Director Technology Service Delivery at Mars

Capabilities

Intelligent Simplified Flexible Enhanced Security Updates Management Productivity

The Process 12 Week Program

Plan and Design Validate the Solution Deployment The different elements of the Implement the solution in a test Implement the solution in implementation through a series of environment and validate the production and deploy to a 500 technical workshops on servicing, functionality. device pilot. deployment, device management and security.

Pilot Outcomes Ths pilot is designed for customers who need assistance to enable rapid adoption of Windows 10 Enterprise with Office365 ProPlus. It helps customers design and configure their Windows 10 Enterprise and Office 365 ProPlus implementation and deploy a 500-device production pilot. This also includes process, design, and configuration of tools to support Windows-as-a-Service.

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft 365 Powered Device Proof of Concept Help IT transition to Modern IT

Digital Transformation We live in a time of incredible transformation. Digital transformation is coming and it is not slowing down. IT needs to be at the head of the table and control its own destiny in this transition, helping to lead the business as it evolves. We believe that Microsoft 365 is the best way to both transform your organization, and transition to the world of modern IT. Essentially, a modern device running Windows 10 Enterprise and Office 365 Pro Plus, managed by the Enterprise Mobility and Security Suite (EM+S), is the best way to experience Microsoft 365.

With this combination, companies can use the power of the cloud to simplify the life of IT, reduce costs, and transition to modern IT at your pace. Employees are empowered with the best productivity tools to collaborate and get the job done.

“Windows Upgrade Readiness helped us to quickly design a strategic approach for our Windows 10 deployment by allowing us to focus on ENABLE applications that needed special attention while moving quickly to RAPID upgrade machines that were Windows 10 ready. It is also the driving ADOPTION force behind our Windows as a Service adoption strategy.” Frank Trout, System Specialist at Independence Blue Cross

Capabilities

Intelligent Simplified Easy Proactive Security Updates Management Insights

The Process 5 Day Program

Learn The Capabilities Experience The Capabilities Establish A Vision Understand the capabilities of a Experience the capabilities Establish a deployment vision modern device running Windows through hands-on lab activities fora modern device through 10 Enterprise and Office 365 Pro and demonstrations. the assessment and discussion Plus, managed by EM+S, through a withthe onsite engineer. series of workshops.

Program Outcomes This engagement is designed for customers taking their first steps in the planning effort for deploying modern devices running Windows 10 Enterprise and Office 365 Pro Plus, managed EM+S. Our onsite engineer will help build alab to explore features, capabilities, understand new security enhancements, explore deployment options and evaluate infrastructure dependencies. The engagement culminates with an assessment and a detailed roadmap.

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Azure Migration Strategy Service

Enable IT Agility with Microsoft Azure Microsoft Azure is an ever-expanding set of cloud services to help your organization meet your business challenges. It provides the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks. Our Azure assessment answers questions such as: • How can my organization best leverage the public cloud? • Which workloads might run more efficiently in Azure? • What workloads can be safely moved, and when? • Will our network support moving applications offsite?

Our Assessment and Roadmap

Workload Analysis Cost Projections Rightsizing Optimizations Azure VM Specs

“Enabling brought to the table the experiences of doing migrations in the past, caveats about what works and doesn’t. We talked YOUR STRATEGY through many different aspects, options, and worked to find the IS OUR FOCUS best fit, migration path, and timing for our needs.” Jonathan Bost, IT Director, Celtic Healthcare, Pittsburgh

What You Get You’ll receive a report that you can present inside of your organization, enabling you to take a leadership role in hybridizing your data center. The deliverable includes:

• Cost commitments and ROI info • Security and network considerations • High level order of operations and priorities • Gap analysis and recommendations to close

For more information or to reach out to one of our Azure Specialists go toazureadvice.com.

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Azure Foundation Deployment

The Challenges Early adopters of public cloud services like Azure experienced three main challenges; cost overruns, security, and manageability. Enabling’s Azure Foundation Deployment Service applies those lessons learned to provide a fundamental deployment of Azure services. We’ll educate you on how to get started, how to secure the enviroment, and then guide you through hands on deployment.

Enabling will provide foundational planning, design, and configuration services for up to (2) workloads (domain controller, web server, etc.). Our Azure Specialists will focus on:

Infrastructure & Cost Management Security HA/DR Network Planning • Subscriptions and billing • Secure RDP access • Backup • Naming conventions • Rightsizing and Multifactor • Azure Site Recovery • Azure Resource Manager • Up/Downscaling Authentication • Storage redundancy • Network Security Groups • Resource Tags • Role Based Access options • User-defined routing • Azure Cost Control • VPN connectivity Management/Cloudyn • Azure Security Center • ExpressRoute • Azure Advisor • Microsoft vs 3rd party firewall services

“With our seasonal staffing needs, our deployment of Azure AD START YOUR Single Sign On was a big win. It enabled us to reduce password JOURNEY TO resets and lockouts that plagued our HR and IT teams. The reduction in time spent and aggravation is immeasurable.” AGILE IT. Les Kidwell, Director of Technology Solutions, National Aquarium

OPTIONS

Planning & Design The result will be a documented plan to build a secure Azure tenant in the future.

Planning, Design & Deployment The result will be a working Azure tenant with a secure foundation.

To see if you qualify for Microsoft funding, reach out to us at [email protected]

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Azure Audit and Governance Service

The Challenges Early adopters of Azure Infrastructure and Storage as a Service occasionally report unexpected cost overruns. Often, those early experiences created a perception that Azure seems expensive. In fact, cost overruns are often due to improper configurations and misuse of Microsoft licensing advantages, not Azure’s inherent charges. Getting off on the wrong foot has stalled rollouts, especially when compared to organizations that followed best practices from the outset. Enabling Technologies provides an Azure Audit Service to assess the existing Azure infrastructure and look for areas of improvement. Enabling’s Azure engineers focus on storage, virtual machines, networks, the use of IaaS versus PaaS, and other critical contributors to cost. Our engineers provide recommendations to optimize spending and performance based on Azure tools, experience, and best practices.

Our Engineers Will: • Assess virtual machines, networks, and storage accounts with an eye on comparing best practices to the current utilization, rightsizing, scaling, auto-shutdown/activation, and billing settings

• Ensure licensing benefits are being leveraged

• Advise on best practices for governing a growing cloud ecosystem

• Demonstrate proper metadata tagging to better track departmental/cost center usage

• Advise on how to predict future expenses and budget using soft-limits and quotas

• Configure and offer recommendations on how to best use billing alerts and reports from Azure Cost Management/Cloudyn

“With our seasonal staffing needs, our deployment of Azure AD OPTIMIZE Single Sign On was a big win. It enabled us to reduce password THE COST resets and lockouts that plagued our HR and IT teams. The reduction in time spent and aggravation is immeasurable.” OF AGILE IT Les Kidwell, Director of Technology Solutions, National Aquarium

The Result The result is cost savings or at the least, a scalable plan for expansion that can realize the intended ROI. We also train your IT audit staff to be equipped to understand and manage costs in the future. Getting cost under control can offer a more predictable, better managed Azure environment.

For more information or to reach out to one of our Azure Specialists go toazureadvice.com.

enablingtechcorp.com | [email protected] | 443.625.5100 Windows 2008 to Microsoft Azure Complete Cloud Migration

The Challenges Organizations who consider digital transformation to be an industry standard are well placed to outperform the competition by providing the most up-to-date customer experience. Those embracing digital transformation often realize higher operating margins, generating more revenue per employee.

January’s end of support for Windows Server 2008 offers an opportunity to modernize with the Microsoft cloud. Combine flexibility, high compatibility, and hybrid capabilities with a secure and familiar platform; while gaining cloud agility and increased efficiency.

By migrating your Windows 2008 Server to Azure, you’ll get an additional three years of security patches. You can continue securely running your business, while creating a broader cloud strategy.

Enabling Technologies’ engineers can assist in planning and migrating your Windows 2008 Server to Azure. Enabling provides the fundamental introduction to Azure Infrastructure as a Service to enable you to successfully migrate. We’ll educate you on options to modernize, what you need to plan for, and then use best practices to migrate your Windows 2008 server into Azure (32-bit or 64-bit).

Enabling provides this foundational planning, design, and documentation services for up to (2) workloads (i.e. a Domain Controller and your Windows 2008 Server). Focus will be paid on:

To see if you qualify for Microsoft funding, reach out to us at [email protected]

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Azure Migration Engagement Migrate your next workload with confidence

Organizations who consider digital transformation to be an industry standard are well placed to outperform the competition by providing the most up-to-date customer experience. Microsoft Azure offers the promise of agility and elasticity, allowing organizations to use services on an as-needed basis. While the initial deployment of services in Azure may be underway, the long- term strategy of extending and eliminating data centers isn’t always as clear.

To understand your investments and a path to the desired future state, Enabling Technologies and Microsoft offer an Azure Migration Engagement. Enabling’s engineers use tools to assess your existing data center environment and evaluate future requirements. With real-time performance data, we can provide detailed analysis, a reference architecture, and a migration plan to support your next project.

The outcome is a cloud-expansion report illustrating:

• Detailed architecture based on performance data, application dependency mapping, and desired end state for management • Cloud Economics cost consumption estimates with 1 and 3-year options across pay-as-you-go, Azure Hybrid Use Benefit (AHUB), and Reserved Instances (RI) • Migration plan to move with confidence, on budget and within timelines

You’ll benefit from the expertise of Enabling’s Gold-Certified migration engineers and have support from Microsoft throughout the duration of the engagement to ensure objectives have been met.

Discover Calculate Design • Existing inventory • Subscriptions and billing • What workloads should move when • CPU/RAM and I/O usage • Rightsizing • Recommendations for rehosting vs • Over/underutilized resources • Up/Downscaling refactoring • Security rules • Storage Optimization • Detailed specs for VMs, storage, • Network capabilities • Azure cost estimates using various services • Data and storage types purchasing options • Security and performance recommendations

“Enabling brought to the table the experiences of doing migrations in the past, MIGRATION caveats about what works and doesn’t. We talked through many different MADE aspects, options, and worked to find the best fit, migration path, and timing for EASY our needs.” Jonathan Bost, Celtic Healthcare

To see if you qualify for Microsoft funding, reach out to us at [email protected]

enablingtechcorp.com | [email protected] | 443.625.5100 Microsoft Azure Economic Assessment Plan your move to Azure with confidence

Organizations who consider digital transformation to be an industry standard are well placed to outperform the competition by providing the most up-to-date customer experience. Microsoft Azure offers the promise of agility and elasticity, allowing organizations to use services on an as-needed basis. While the long-term economics of such public cloud services appear positive, the short-term return on investment isn’t always as clear.

To understand your investments and a path to your desired future state, Enabling Technologies and Microsoft offer an Azure Economic Assessment. Enabling Technologies’ engineers use tools to assess your existing data center environment and evaluate future requirements. With real-time performance data, we assess cloud readiness, identify and prioritize Azure-ready workloads, and provide cost-consumption estimates.

The outcome is a cloud-readiness report illustrating:

• What apps are Azure-ready for rehosting, and what apps need to be addressed through refactoring. • The prioritization of quick-win migration candidates • Cost-consumption estimates with one and three-year options across Pay-as-you-go, Azure Hybrid Use Benefit (AHUB), and Reserved Instances (RI)

You’ll benefit from the expertise of Enabling’s Gold-Certified migration engineers and have support from Microsoft throughout the duration of the engagement to ensure objectives have been met.

Discover Calculate Design • Existing inventory • Subscriptions and billing • What workloads should move when • CPU/RAM and I/O usage • Rightsizing • Recommendations for rehosting vs • Over/underutilized resources • Up/Downscaling refactoring • Security rules • Storage Optimization • What other tooling is needed • Network capabilities • Azure cost estimates using various (3rd party, Azure Security Center/ • Data and storage types purchasing options Advisor)

To see if you qualify for Microsoft funding, reach out to us at [email protected]

enablingtechcorp.com | [email protected] | 443.625.5100 Contract Review Workshop Align your contracts with your cloud strategy

Microsoft 365 provides undeniable user productivity improvements, but when is the optimal time to shift from Microsoft’s traditional licensing to a cloud bundle? Doing so too early may waste money during the process of migrating users, and while the organization continues to pay for duplicative 3rd party software. Doing so too late may result in extra expense in continuing with past licensing models.

To help you make the optimal decision, Enabling and Microsoft provide this Contract Review Engagement. We help customers understand their use of Microsoft solutions, provide guidance and options to align their true-up or contract renewal, and ensure ongoing investments are cloud ready.

With data-driven insights, we will help you make informed purchase decisions that take you from the current procurement mode toward optimizing for the cloud.

The engagement can focus on Microsoft 365 or Azure strategies, and may include:

• Contract services consulting based on detailed software deployment and usage report combined with license entitlement • Cloud-readiness report illustrating what is Azure-ready, and what can be addressed through either rehosting, refactoring, replacing, or rebuilding. • Modern Workplace optimization through detailed ROI and TCO through vendor consolidation and adoption of Microsoft 365—increasing security, compliance, and collaboration

The Outcome You’ll receive the expertise of Microsoft Gold Partner Enabling Technologies. Enabling is uniquely qualified to assist. Enabling is one of a limited set of partners able to use the Business Value Planner tool, and has completed multiple economic analyses for clients moving to Azure or Office 365.

The outcome is a summary report outlining the financial, licensing, and timing expectations to optimally shift to a cloud model. You’ll also receive dedicated support from Microsoft throughout the duration of the engagement to ensure objectives have been met.

“We looked for partners locally and across the US. They were on their game and knew what they were talking about. They did a tremendous job in MIGRATION planning and educating us to make sure the decisions made were right. They kept all promises, did what they said they were going to do, and you can’t ask MADE for anything more than that from a partner. You can only rise to the level your EASY partners can take you to.”

Cory Staheli, CIO, Trans-System, Spokane

To see if you qualify for Microsoft funding, reach out to us at [email protected]

enablingtechcorp.com | [email protected] | 443.625.5100 Modern Workplace Assessment Workshop Optimize your IT costs and galvanize productivity

Office 365 provides financial and administrative benefits by providing most modern workforce tools within one licensing bundle. But getting the most out of that investment is actually harder than it sounds. Eliminating the cost of duplicate software is usually a goal of IT, but users rely on functionality of existing tools and would be inconvenienced - if not upset - by an unwelcomed change.

That’s why it’s critical to assess all costs and expected savings involved with an Office 365 transition. While Forrester Group has calculated a 168% average ROI, every organization faces unique situations.

To solve this challenge, Microsoft and Enabling offer a Modern Workplace Assessment service. Our advisors use data-driven insights to highlight opportunities to reduce cost and modernize your workplace, and provide solutions to the user adoption challenges that you’ll face in the journey.

You’ll receive the expertise of Microsoft 365 Gold Partner Enabling Technologies. Enabling is uniquely qualified to assist. Enabling is one of a limited set of partners able to use the Business Value Planner tool, and has won a Microsoft Partner of the Year Award due to years of experience in adoption and change management of Office 365. The engagement covers the following areas and tasks.

The outcome is a summary report outlining the financial and use case analysis, along with recommendations to ensure users and the technical team are prepared for change. You’ll also receive dedicated support from Microsoft throughout the duration of the engagement to ensure objectives have been met.

User Adoption & Change Financials System Administration Management • Evaluate cost of current tools • Evaluate security and • Evaluate persona/profile • Estimates cost of various O365 compliance requirements evaluation licensing models • Assess configuration complexity • Assess use cases of current • Discuss options for of existing solutions tools and O365 adoption procurement and adjustments • Evaluate technical teams • Match Office 365 apps with • Estimate ROI and highlight training needs to best support current tools opportunities Office 365 • Highlight differences and • Provide summary report challenges in a transition outlining technical challenges of • Provide suggestions to minimize switching user impact • Network readiness assessment • Bandwidth calculator

To see if you qualify for Microsoft funding, reach out to us at [email protected]

enablingtechcorp.com | [email protected] | 443.625.5100 Maximize Your Investment Adoption in a Box

Lights, Camera, Adoption. Enabling designed Adoption in a Box to offer a consumable ‘boxed’ strategy to support any change, for any organization. This program offers the required elements for a successful Change Management strategy to achieve successful adoption and consumption of the change – ensuring our clients realize return on investment.

“The data is abundantly clear – projects with strong Change Management programs are 6 times more likely to meet the project objectives.”

Just Imagine

Up to 100% Employee Up to 97% satisfaction Up to 95% participation Up to 97% satisfaction satisfaction with change with training in continuing education with communications

Adoption In A Box Our clients have experienced these Change Management wins and so much more. These packages are designed to compliment existing project schedules and milestones while providing increased employee adoption and satisfaction with the change.

Adoption in a Box is provided in three styles: Essential, Enhanced and Elite. These offerings take the guess-work out of change management for our customers. Choosing the right package to support your change will be key. Some factors to consider are:

• Scope of the change initiative • Timeline for delivery on a Change Management program • Organization size and culture • Internal resources available to support Change Management efforts and deliverables

enablingtechcorp.com | [email protected] | 443.625.5100 Optimize Your Investment Adoption & Change Management Program

Change Experts Enabling’s Adoption & Change Management experts work with you to envision, plan, execute and reinforce your next change.

“The data is abundantly clear – projects with strong Change Management programs are 6 times more likely to meet the project objectives.”

Proven Success

Up to 100% Employee Up to 97% satisfaction Up to 95% participation Up to 97% satisfaction satisfaction with change with training in continuing education with communications

What’s In It For You? • Guided approach to adoption and change management strategy planning • Consumable and repeatable program to support ongoing change within your organization • Choices with out-of-the-box options or fully customized adoption packages to empower your staff, on any budget, for any change

Adoption In A Box Compliment existing project schedules and milestones while providing increased employee adoption and overall satisfaction with the change. Essential, Enhanced and Elite Adoption Packages are available, each providing a scalable and systematic approach to planning, building awareness, driving desire, supporting knowledge and reinforcing adoption.

Factors to consider when selecting the appropriate adoption package are:

• Scope and impact of the change on staff in your organization • Timeline for the change and resource available to support driving adoption • Organization size and culture • Sponsorship and budget for adoption and change management

enablingtechcorp.com | [email protected] | 443.625.5100