ANNUAL REPORT 2016-17 The "Pokemon Go' adventure, ALARA Aspirations Program.

OUR VISION To support and enable people with disabilities to be valued members of the community.

COVER IMAGE: Charne takes to the water on a kayaking expedition to Captain's Inlet at Wivenhoe Dam. Annual Report

ALARA REPORT 2016/17 | 3 ANNUAL DAY CENTRE AND REGIONAL CENTRE AND DAY LOCATIONS Place Ipswich Area Luke’s Place Ipswich Luke’s Road 8 Warwick Ipswich Qld 4305 Place Salisbury Road Luke’s 33 Salisbury Rd Ipswich Qld 4305 Dingley Dell Gallery 10 Pine Mountain Rd North Ipswich Qld 4305 Place Esk Luke’s 6 Russell Street Esk Qld 4312 Place Lockyer Luke’s 17 Campbell Street Laidley Qld 4341 Springfield Office Centre YMCA Springfield Lakes Community 63 Springfield Lakes Boulevarde Springfield Qld 4300

www.facebook.com/ALARAAssociationInc ABN: 94 628 523 943 ACN: 164 125 384 Website www.alaraqld.org.au Facebook [email protected] Email Facsimile (07) 3812 0450 Telephone (07) 3817 0600 Postal Address Postal Address Box 63 P.O. Ipswich Qld 4305 CONTACT DETAILS CONTACT Office Registered Road 8 – 10 Warwick Ipswich Qld 4305 CB Audit Pty Ltd AUDITOR Jo’ Witt — Chairperson Secretary Cathy Wheeler — Ian Morley — Treasurer Robyn Hartfiel Michael Kingham Noelene Schultz Antonietta Harrison BOARD OF DIRECTORS BOARD OF ALARA INFORMATION Annual Report 4 | ALARA ANNUAL REPORT 2016/17 4 |ALARA CONTENTS FINANCIAL REPORT STAFF AWARDS SERVICE ACKNOWLEDGMENTS OFSUPPORT EXECUTIVE MANAGER’SREPORT CORPORATE INFORMATION CHAIRPERSON’S REPORT KEY STRATEGIC AREASANDVALUES MINUTES OFANNUALGENERALMEETING2015/16 LIST OFNOMINEESFOR2017/18BOARDDIRECTORPOSITIONS AGM AGENDA INDEPENDENT AUDITOR’S REPORT AUDITOR'S INDEPENDENCE DECLARATION DIRECTOR’S DECLARATION NOTES TOTHEFINANCIALSTATEMENTS STATEMENT OFCASHFLOWS BALANCE SHEET STATEMENT OFCHANGESINEQUITY STATEMENT OFCOMPREHENSIVEINCOME AUDITOR’S INDEPENDENCEDECLARATION DIRECTORS’ REPORT Annual Report Gallery The Third Dingley Dell Stage of the ALARA REPORT 2016/17 | 5 ANNUAL

EXECUTIVE MANAGER’S REPORT CHAIRPERSON’S REPORT FINANCIAL, DIRECTORS' & AUDIT REPORT

ƒ ƒ ƒ REPORTS BUSINESS ARISING FROM THE MINUTES MINUTES OF AGM of ALARA QLD LIMITED 2015/16 MINUTES OF AGM APOLOGIES AND PROXIES APOLOGIES AND WELCOME SUPPER AGM AGENDA ANNUAL GENERAL MEETING MEETING GENERAL ANNUAL CLOSURE DATE OF NEXT MEETING OF NEXT DATE RECOGNITION AWARDS ELECTION OF BOARD DIRECTORS ALARA QLD LIMITED ELECTION OF BOARD DIRECTORS Annual Report Directors from timetotime. other periodasshallbedeterminedbytheBoard of hold officeuntiltheAnnualGeneralMeetingorsuch Chairman,TreasurerVice andthosepersonsshall shall electfrom theBoard ofDirectors theChairman, the AnnualGeneralMeetingeachyearDirectors Limited Constitution:Atthefirstmeetingfollowing In accordance withSection16.5of theALARAQLD Nominees, listedalphabeticallyare: Judith Dickson. certified tobeinorder byALARAExecutiveManager The followingnominationshavebeencheckedand up tofour(4)positionsbedetermined. Board ofDirectors ofALARAQldLimited.There are Limited havebeennominatedforapositiononthe The followingfinancialmembersofALARAQLD member iseligibleforre-election. nearest toonehalf,mustretire from office.Aretiring is notamultipleoftwo(2)thenthelessernumber one halfoftheDirectors, orifthenumberofDirectors Limited Constitutionattheannualgeneralmeeting, In accordance withSection14.4oftheALARAQLD DIRECTORS 2017/18 NOMINEES FORBOARDOF 6 | ALARA ANNUAL REPORT 2016/17 6 |ALARA ƒ ƒ ƒ

Joanne Witt Michael Kingham Robyn Hartfiel range ofactivities, this yearincluded ALARA offers a rock climbing Annual Report Sue Saunders Ray McMinn Lyn Stewart Lyn ALARA REPORT 2016/17 | 7 ANNUAL “That the President’s Report for the Year Report for the Year “That the President’s “That the Financial Report for the Year “That the Financial Report for the Year “That the Executive Manager’s Report for “That the Executive Manager’s Robyn Harfiel Robyn Hartfiel Ian Morley Executive Manager’s Report Report Executive Manager’s by was delivered report The Executive Manager’s Judy Dickson. Motion: 2015–16 be received.” the Year Moved: President’s Report President’s Report by Jo' Witt was The Chairperson’s by Robyn Hartfiel. delivered Motion: 2015–16 be accepted.” Moved: Seconded: Carried! Seconded: Carried! Report Treasurer’s and The Financial Report (including Directors' Morley. by Ian Audit Report) was delivered Ian Morley asked that the Financial Report Auditor's Report for and including the Directors' distributed the period ending 30 June 2016, as as be tabled and taken to members present, then opened the meeting to any Ian Morley read. and questions about the Financial Statement no questions. were Auditors Report. There Motion: 2015–16 be accepted.” Moved: Seconded: Carried! 5. Reports

Sally McMinn As per attached list As per attached list As per attached list “That the minutes of the Annual General Cathy Wheeler As per attached list

The Meeting Chair asked if there was any business The Meeting Chair asked if there was no business the minutes. There arising from minutes. the previous arising from Members were asked to review the minutes from the minutes from asked to review Members were the Annual General Meeting 2014/15. Motion: The Secretary, Cathy Wheeler read the twenty Cathy Wheeler read The Secretary, and fourteen five apologies, noting twelve proxies guest apologies (see attached lists). As attached Meeting, held 7th September 2015, as printed, be accepted.” Moved: Meeting opened at 7:00pm by Robyn Hartfiel, Meeting opened at 7:00pm by Robyn Robyn acknowledged the traditional Director. special custodians of this land and welcomed Member for guests – Hon. Shayne Neumann MP, Member for Ipswich Blair; Ms Jennifer Howard, ICC Div 2. Paul Tully and Cr. in the Robyn acted as chair of the meeting absence of Jo’ Witt, Chairperson. Seconded: Carried! 4. the Minutes Business arising from 3. Minutes of the Annual General Meeting 2015 2. Apologies and Proxies 1. Opening Apologies: Attendees:

MINUTES FOR THE ANNUAL THE ANNUAL MINUTES FOR ALARAGENERAL MEETING, QLD 5 SEPTEMBER, LIMITED, HELD 2016 MINUTES OF 2015/16 AGM OF 2015/16 MINUTES Proxies: Proxies: Annual Report . ElectionofBoard ofDirectors 6. 8 | ALARA ANNUAL REPORT2016/17 8 |ALARA Carried! Against: In favour: Director oftheCompany.” Limited constitutionasbeingeligible,iselected Accordance withSection14.4oftheALARAQLD Motion: Carried! Against: rxe Proxies rxe Proxies In favour: Director oftheCompany.” Limited constitutionasbeingeligible,iselected Accordance withSection14.4oftheALARAQLD Motion: Carried! Against: Proxies In favour: Director oftheCompany.” Limited constitutionasbeingeligible,iselected Accordance withSection14.4oftheALARAQLD Motion: Judy Dickson. certified tobeinorder bytheExecutiveManager Directors. Thenominationswere checkedand been nominatedforapositionontheBoard of Noelene SchultzandCatherineWheeler, have Three financialmembers,Antonietta Harrison, election. must retire from officebutare eligibleforre- Meeting oftheCompany, onehalfoftheDirectors QLD LimitedConstitution,attheAnnualGeneral In accordance withSection14.4oftheALARA “ThatAntoniettaHarrisonhavingretiredin “That CatherineWheelerhavingretiredin “That NoeleneSchultzhavingretiredin Nil Nil Nil 12Voting memberspresentand12 12 Voting memberspresentand12 12 Voting memberspresentand12 . LifeMembership 7. . RecognitionAwards 8. Carried! Seconded: Moved: company.” tothe distinguished andmeritoriousservice to CatherineWheelerinrecognitionofher Motion: but willnotberequired topayanyfees.” Membership, isliablefortheguaranteeamount shall beentitledtoallprivilegesofOrdinary accordance withtheseRules. ALifeMember the Companyandwhohasbeennominatedin Member whohasgivenmeritoriousserviceto Life MembershipoftheCompanytoanyOrdinary “The Companymayatageneralmeetingaward Constitution statesthat: Section 8.3oftheALARAQLDLimited Kathryn Bainr 20-year Award Gina White Deanna McNamara Maria Harper James Bock 10-year Awards Brooke Milligan Tania Moore John Bearer Steve Edwards Jessica Hoogantink Toni McLaren Lesley Ashworth Mary Weller Debra Treloar Margaret Falkenhagen Paul Cunningham 5-year Awards Monday 17thOctober2016. presented attheStaff “AllTogether” tobeheldon the followingstaff longevityawards whichwillbe The ExecutiveManager, JudyDickson,announced “That LifeMembershipbeawarded oy ate Robyn Hartfiel Sue Saunders Annual Report ALARA REPORT 2016/17 | 9 ANNUAL Artwork by ALARA artists There being no further business, Robyn Hartfiel being no further business, There for their participation in thanked everyone and then organising and helping with the AGM closed. the meeting declared The date of the 2016/2017 Annual General The date of the 2016/2017 Monday 4th September 2017 Meeting was set at at 7.00pm. Chairperson Jo’ Witt Ian Morley 10. Closure 9. of Next Meeting Date Annual Report Greg Ploetz–appointedRobynHartfiel Don Stewart–appointedLyn Stewart Kate Stewart–appointedLyn Stewart Stephen Schostakowski–appointedChairman Sueanne Hampton–appointedChairman Ann Ruthenburg–appointedChairman Robyn Sailer–appointedChairman Kevin Hartfiel–appointedRobyn Gerard Schostakowski–appointedChairman Shirley Schostakowski–appointedChairman Hilda Fixter–appointedChairman –appointedRobynHartfiel Jo’ Witt Proxies Cathy Wheeler Noelene Schultz Barbara McMinn Sally McMinn Mike Kingham Antonietta Harrison Members Ian Morley Agnes Brown Ray McMinn Lyn Stewart Robyn Hartfiel Sue Saunders Life Members 5 ATTENDEES HELD A.G.M. 10 | ALARA ANNUAL REPORT 2016/17 10 |ALARA TH SEPTEMBER,2016 Cr. PaulTully ICCDiv2 Ms. JenniferHoward MP–StatememberforIpswich Blair Hon. ShayneNeumannMP–FederalMemberfor Guests Russell Bentley Dawn Young John Horne Leah Corbyn Kelli Warren Tania Moore Gaylene Smith Narelle Schaffer Toni McKlaren Selina Barker Judith Dickson Staff Annual Report players acknowledging The ALARA Jets a great success, the efforts of the Awards Night was ALARA REPORT 2016/17 | 11 ANNUAL Kathy Haviland – Department of Communities, Child Safety and Disability Services Mr Ian Rickuss, MP – Member for Lockyer Mr Milton Dick, MP – Member for Oxley Mr Jim Madden, MP – Member for Ipswich West Cr. Kylie Stoneman – Ipswich City Council, Div 4 Cr. Cr. Kerry Silver – Ipswich City Council, Div 3 Cr. Cr. David Pahlke – Ipswich City Council, Div 10 Cr. Cr. David Morrison – Ipswich City Council, Div 1 Cr. Cr Wayne Wendt – Ipswich City Council, Div 5 – Ipswich City Council, Div Wendt Cr Wayne Cr Charlie Pisasale – Ipswich City Council, Div 8 Cr Cheryl Bromage – Ipswich City Council, Div 6 Cr Cheryl Bromage Cr Andrew Antoniolli – Ipswich City Council, Div 7 Cr Andrew Mayor Graeme Lehmann – Mayor Somerset Regional Mayor Graeme Lehmann – Mayor Somerset Council Guests City Council Mayor Paul Pisasale – Mayor Ipswich Members Broughton Gordon Heather Olm Hilda Fixter Sue Hampton Kevin Hartfiel Robyn Sailer Kent & Assoc Ploetz MA Greg Stephen Schostakowski Schostakowski Gerard Shirley Schostakowski Kate Stewart Don Stewart Life Members Jo’ Witt APOLOGIES Annual Report OUR VALUES supported toachievethevisionofALARA. Outcome 3: and responsibilities. trained, skilledandknowledgeableabouttheirroles Outcome 2: ALARA. changing needsofpeoplewithadisabilityand proactive, self-initiatingandresponsive tothe Outcome 1: WORKFORCE DEVELOPMENT Outcome 5: disability andtheirfamily. of qualityinnovativeservicesforpeoplewitha Outcome 4: disability tohavevaluedroles intheircommunity. Outcome 3: local servicesectorandcommunity. Outcome 2: family/carer satisfaction. Outcome 1: INDIVIDUAL &COMMUNITYOUTCOMES KEY STRATEGIC AREAS 12 | ALARA ANNUAL REPORT 2016/17 12 |ALARA To haveaworkforce thatisvaluedand To haveastableworkforce thatis To haveaworkforce thatisenergised, New andimproved serviceoptions. Recognition asaleaderintheprovision Raise aspirationsforpeoplewitha A highlevelofengagementwiththe To achieveahighlevelofclientand limitations. flexible withinourresource and aimtomeetindividualneeds. FOCUSSED VALUE 1:PERSON community and fundingbodies. staff, volunteers, members,the our clients,carers, families, We willbe VALUE 3:PARTNERS We willbe VALUE 2:RESPONSIVE We willbe PARTNERS RESPONSIVE PERSON FOCUSSED with and

sustainability. Outcome 4: Outcome 3: outputs. services meetsthefundingallocationandcontracted Outcome 2: support servicesinALARA’s catchmentarea. Outcome 1: FINANCIAL OUTCOMES requirements underNDIS. Outcome 4: ALARA’s services. Outcome 3: need. Outcome 2: effective inaddressing theorganisation’s growth. Outcome 1: INNOVATION ORGANISATIONAL IMPROVEMENT& To increase ALARA’s revenue. Financial viabilityand To ensure thatthelevelofclient To delivercosteffective disability Understand thelikelynature ofstaffing Retain andattractcustomersto Provision ofinnovativeresponses to ALARA’s systemsandinfrastructure are EXCELLENCE We willstrive for VALUE 5:EXCELLENCE RESPECT We willoperate with VALUE 4:RESPECT and change. innovation, creativitylearning, communication. open andtransparent equity andhonestywith confidentiality, accountability, , dignity, through Annual Report ALARA REPORT 2016/17 | 13 ANNUAL Jo’ Witt Chairperson ALARA QLD Limited donations. It is with great pleasure and excitement pleasure donations. It is with great bathroom I can announce that Stage 3 (accessible have and toilet) is now complete and classes at this venue. Just a few finishing recommenced of the re- touches to go and an official celebration The strong year. opening will be announced later this of the community in the gallery progress interest Dell holds highlights the importance that Dingley within the community. for her I wish to thank the Executive Manager Judy outstanding leadership within ALARA. staff leads a large contingency of management, our and volunteers who support and encourage potential. their participants to reach have continued to chart the of Directors The Board that of the organisation and ensure strategic direction the organisation operates within a quality governance that I thank appreciation framework. It is with great support and contribution to them for their tireless to continue working with ALARA and look forward them in the future. Most importantly I would like to thank each individual and family who have chosen to use ALARA services. of the at the centre goals and aspirations are Your of the organisation. and growth direction “It is an exciting time as the NDIS commences its time as the NDIS “It is an exciting the scheme For people with a disability, rollout. and of choices for support a “rainbow” promises want for people who is a positive direction options. This determine how their for their lives and to make choices met.” needs will be future CHAIRPERSON ALARA JO’ WITT,

ALARA has continued to receive strong community strong ALARA has continued to receive the Dingley Dell to renovate support for our project multiple fundraising events and Gallery both through As we have grown in strength so do our centre-based so do our centre-based in strength As we have grown Springfield hubs and outlets located in Esk, Laidley, This is due to having committed, and Ipswich areas. supportive who are knowledgeable and trained staff quality service for our and focused in providing participants. ALARA continues to grow and evolve. This year we ALARA continues to grow of “Aged Care” expanded our services in the area to the emerging needs of clients and in response as families. During the year ALARA was approved The organisation can now Provider”. a “Home Care support individuals with a range of services through packages that will enable them their Home Care in their own homes and enjoy to continue to reside quality of life as they age. It is an exciting time as the NDIS commences its It is an exciting time as the NDIS commences services. ALARA provides where areas through rollout amount of time ALARA has invested a considerable milestone, ensuring for this and energy in preparing that transition will and that the organisation is ready For people be smooth for the people we support. a “rainbow” scheme promises the with a disability, management of choices for support and options for for direction of their “My Plan”. This is a positive people who want to make choices for their lives and needs will be met. determine how their future This past year has been a year in which the Board the Board This past year has been a year in which to and management have worked collaboratively complex funding in a new and chart the way forward environment. I am pleased to present the ALARA QLD Limited the I am pleased to present year. Annual Report for the 2016-17 financial CHAIRPERSON’S REPORT CHAIRPERSON’S Annual Report AT 30JUNE2017: PROFILES OFDIRECTORSINOFFICEAS BOARD PROFILES functions. every two(2)calendarmonthstoexercise their Directors. TheDirectors mustmeetatleastonce will consistofatleastfiveandnotmore thaneight byaBoardALARA isgoverned ofDirectors which BOARD OFDIRECTORS represent itinthecompany. corporate butmustnominateoneindividualto than shareholders. Amembercanbeabody limited byguaranteewithmembersrather ALARA QLDLimitedisapubliccompany ALARA QLDLimited. approach toservicedelivery. Jo’ is alifememberof with disabilitiesandtheircarers, promoting aholistic in acaringrole. Sheisastrong advocateforpeople with adisabilityshehasextensivelivedexperience and Management.Asaparent ofa young person studying forherDiplomaofCommunityServices took uparole intheCommunityServicessector, roles. Followingachangeinhercareer focusshe experience inretail includingarangeofmanagerial President ofALARAQldLimited.Jo hasextensive CORPORATE INFORMATION 14 | ALARA ANNUAL REPORT 2016/17 14 |ALARA 2013 whenshebecame Association from 2008until the President ofthe in 2002,servingas Association Inc.Board Jo’ joinedtheALARA Recovery Cert IVMentalHealth Jo’ Witt–Chairperson ALARA QLDLimited. systems andprocesses. Ian isalifememberof improvement ofALARA’s financial andaccounting actively involvedintheongoing developmentand over theyearsofhisinvolvement. Hehasbeen accounting, taxandbusiness totheALARABoard As Treasurer, Ianhascontributed hisknowledgeof of ManagementbothinNew ZealandandAustralia. held anumberofpositionsonsportingclubBoards track andfieldjudgetrampoliningjudge.Hehas to sportandfitness,hasqualifiedbothasa corporate sector. Hehashadalifelongcommitment broad rangeofexperienceasanaccountantinthe local Ipswichaccountingfirm.Priortothishehada who untilhisretirement in2011wasapartnerwith 2013. IanwasanexperiencedChartered Accountant as aBoard Director forALARAQLDLimitedfrom Limited. services. CathyisalifememberofALARAQLD issues related totheprovision ofqualitysupport catchment area andadeepunderstanding around for children andyoungpeopleacross theALARA Board extensiveknowledgeofservicesandsupport the Peacesince2000.CathybringstoALARA Goodna SpecialSchool.ShehasbeenaJusticeof at Goodna.Sheiscurrently theDeputyPrincipalat since 1990teachingatLowood,Cunnamullaand disability sincethe1980sandinSpecialEducation in Education.Shehasworkedwithpeoplea extensive qualificationsrelevant toherchosencareer Secretary ofALARAQLDLimited in2013.Cathyhas in 2006,becomingaBoard Director andCompany Board ofManagementand on theALARAAssociation to serveinthatcapacity Treasurer. Hehascontinued 1997 takingontherole of Services (Ipswich)Board in Ian joinedtheRespiteCare B. Com. Ian Morley–Treasurer Association Inc.Board Cathy joinedtheALARA and Assessment,JP(Qual) Com Rec;CertIVinTraining Education; DipTeach; AssDip Grad DipinComputer Board Director Company Secretary and Cathy Wheeler– Annual Report Noelene Schultz – Noelene Schultz Director ALARA Noelene joined the in QLD Limited Board a 2013. She has had for 48 years nursing career as and has held registration a General Nurse. Noelene both has worked previously in the private and public Harrison – Director Toni Dip. Acc. Dip. Bus.; Adv. was elected as Toni Qld of ALARA Director Limited at the 2014 Annual General Meeting. Toni is an experienced office and business manager with formal qualifications of business in the areas ALARA REPORT 2016/17 | 15 ANNUAL sector as a nurse, with 28 years spent focused on sector as a nurse, with 28 years spent and their families working with school-aged children Noelene retired. in Community Health. She has since Society member has been an active Ipswich Orchid ensuring that since 2000. Noelene is committed to have access people with a disability and their carers and supports to quality information about services that can enhance their lives. years of She has had many and accountancy. involvement with local school community and sporting associations generally in the capacity of Secretary in the has had a long-term interest Toni or Treasurer. both a new work of ALARA and brings to the Board perspective and willingness to contribute to the work and development of the organisation as required.

Robyn Hartfiel – Director Director Robyn Hartfiel – Llb (Hons) Robyn joined the Services Respite Care in 1998, (Ipswich) Board on subsequently served the ALARA Association of Management Board and continued as with Director Board Management in 2013, becoming a founding Board of ALARA QLD Director Limited in 2013. Mike was educated in the United Kingdom and moved to Australia in 1961. He has had a diverse working life, which has included owning and operating a family business in the Lockyer area, being QLD family business in the Lockyer area, Sales Manager for the print company and working Over the years in the local Real Estate Industry. Mike has contributed to his local community in a including past president range of volunteer roles, for his local Lions Club, Adult Literacy and Secretary provides and currently educator and volunteer tutor, musical performances at local nursing homes regular Mike brings to the ALARA QLD centres. and respite his invaluable lived experience of Limited Board and business background a strong disability, acquired in positioning ALARA local networks and an interest under an NDIS. to the changes required to respond Mike Kingham – Director of Mike joined the ALARA Association Board the transition of the organisation to ALARA QLD the transition of the organisation to ALARA for 28 Limited in 2013. She has been a solicitor a partner for local was years and until her retirement She is a Ipswich firm M.A. Kent and Associates. (a not for profit Ipswich volunteer solicitor for TASC of experience organisation). In addition to her years member for the organisation Robyn’s as a Board has been invaluable to the Board legal background estate real when considering matters such as leases, and other legal issues that transactions, agreements to time. Robyn is a life member of time arise from ALARA QLD Limited. Annual Report translate welltotheNDIS.Asaservicewe: ALARA's pointsofdifference asaserviceprovider and expandtheirhorizons. have servicesspecificallytailored tomeettheirneeds promises togivepeopleadditionalopportunities it rolled outinourarea on26May2017.TheNDIS the NationalDisabilityInsuranceScheme(NDIS)when commenced provision ofservicesoperation under people withadisabilityandtheirfamilieshave range ofservicesandopportunitiesavailablefor Again, thisyearwehavecontinuedtoexpandthe ALARA QLDLimitedforthe2016–2017year. I ampleasedtopresent theAnnualReportfor EXECUTIVE MANAGER’SREPORT 16 | ALARA ANNUAL REPORT2016/17 16 |ALARA ƒ ƒ ƒ ƒ ƒ

shared interests. preferences forskills,specificattributesand a disabilitywithsupportworker basedon have acommitmenttomatching peoplewith services withindividualsandcarers are committedtotheprincipalofco-designing have astrong valuesbase are innovativeandflexibleinourservicedesign individuals andfamiliesweworkwith with communitytocreate opportunitiesforthe are strongly aboutcommunityandwork closely Executive Manager Judy Dickson this financialyear. achieved inrelation to eachofourstrategicareas in activities oftheorganisationandwhathasbeen The followingreport provides anoverviewofthe us monitorandimprove ourservices. providing thevaluableinputandfeedbackthathelps families forwelcomingourserviceintoyourlives,and Most importantly, thankyouagaintoourclientsand communities inwhichweoperate. local businesses,andthemanysupportersin trustsandfoundations, and localgovernments, ongoing supportofourfundingbodies,state,federal On behalfofALARA,Iwouldliketoacknowledgethe positive difference inthelivesofpeoplewesupport. your skill,commitmentandpassionformakinga Thank youalsotoallofourstaff andvolunteersfor and developasaqualityserviceprovider. prepare fortheNDISaswellcontinuetoimprove focus, whichhasenabledtheorganisationbothto acknowledge ALARA’s Board fortheirclearstrategic ongoing teameffort. Iwouldliketopersonally Our successthisyearisagainatestamenttoan the ConsumerDirected Care (CDC)approach. be abletoprovide agedcare packagesupportunder was approved asaHomeCare Provider andwillnow domestic assistanceplaces.EarlierthisyearALARA Support Program (CHSP)withtheadditionof20new has enabledustoextendtheCommonwealthHome 65 yearsofage.Asuccessfulfundingsubmission applications toextendourservicesforpeopleover During thefinancialyear, ALARAwassuccessfulin ALARA EXECUTIVEMANAGER JUDY DICKSON effort.” a testamenttoanongoingteam “Our successthisyearisagain

Annual Report ALARA REPORT 2016/17 | 17 ANNUAL Community Care Block – Direct Services (State) Services Block – Direct Care Community year ALARA supported 584 During the financial 30,349 hours of providing people with a disability social support, with personal care, support, assisting and domestic assistance. care respite funding enabled Care In addition, Community a total of 2412 hours provide the organisation to Case Coordination, Care of Assessment, Client Support, Information and Management Counselling, Advocacy. Services – Host Provider Choice Life Your Your transferred In total, ten individuals transitioned or Choice Host Services in Life Your Your to ALARA’s June 2017, As at 30 the 2016/2017 financial year. Through for 61 individuals. ALARA was Host Provider and these ALARA continued to assist individuals over choice and control families to have greater This includes their disability services and supports. services, assisting individuals and families to purchase a variety of different therapies and equipment from individuals and organisations, funds management for and staff employing their own directly families who are services. payroll providing (CHSP) Commonwealth Home Support Program (Federal) – Department of Health and Aging 25 older the financial year ALARA supported Through social providing individuals though this program, support, domestic assistance and centre-based services ALARA was the end of the financial year, Towards successful in a funding application for an additional 20 domestic assistance places. These vacancies are Portal. the My Aged Care via referral filled through Commonwealth Home Support Program Our current services runs to 30 June 2018. contract for direct and Coordination Case Management, Client Care - by the My Aged Care now provided Assessment are Regional Assessment Service. Packages Home Care February 2017 on the 23rd ALARA was approved by the Federal Department of Heath as an approved Packages). This will (Home Care Provider Home Care service options for clients transitioning future provide eligible in who are and for their carers to aged care their own right for aged care. DS Post-School Block Specified services to nine individuals This year ALARA provided the and one person from the Ipswich area from The support this funding stream. through Laidley area to the individual's needs and can is tailored provided or community- include goal-orientated centre-based based support. DS Individual Funding In the 2016-2017 financial year ALARA supported 79 clients with individualised funding. Services were or community at home, centre-based provided locations. A number of individuals with packages Life to the Your ALARA transferred supported through Choice Program. Your The DS Accommodation block grant continued to individuals to live in the accommodation assist three of their choice. DIRECT SERVICES DS Block Funding Services (DS) Department of Communities – Disability to flexibly meet block funding to ALARA provides financial year the needs of a number of clients. This to support 31 the DS Block funding enabled ALARA hours of service with a total of 8692 clients providing a flexible range of supports including personal care, learning and development programs. respite, The following is an overview of services provided by provided The following is an overview of services by service ALARA in the 2016-2017 financial year area. SERVICE OVERVIEW of the year ALARA provided During the course and their families and carers. services to 746 clients provided types, we all revenue In total, across Additionally, support. 188,328 hours of direct and families ALARA organised a number of clients a range of other services and supports to referrals necessary or obtaining with assistance in sourcing specialised equipment. ALARA QLD Limited aims to provide high-quality, high-quality, aims to provide ALARA QLD Limited and services that support flexible and responsive a disability to be valued members enable people with of their community. INDIVIDUAL AND COMMUNITY AND COMMUNITY INDIVIDUAL OUTCOMES Annual Report through theFederalDepartmentofHealth. from theCommonwealth HomeSupportProgram Funding forasmallnumberofplacesisalsoreceived Department ofCommunities–CommunityCare. Warwick RdandSalisburyRoadare fundedthrough Luke’s PlaceIpswicharea serviceslocatedat andlifeskillsdevelopment. as learning centre-based andflexiblelocalrespite supportaswell Communities –DisabilityServicesfortheprovision of their primaryfundingthrough theDepartmentof Luke’s PlaceEskandLuke’s PlaceLockyerreceive Laidley. ALARA currently operatescentres inIpswich,Eskand DAY SERVICES under theNDIS. the NDISwithplanmanagementordirect services financial year, ALARAsupported101peopleunder to 26May2017.From thisdateto theendof roll-out oftheNDISinthisregion wasboughtforward Care/Safety andComsInfoEquipment.The Assist Travel/Transport, AssistProducts Personal Physiology/Personal Training, SupportCoordination, Tasks, InnovativeCommunityParticipation,Exercise Management, Assist-LifeStageTransition, Household Tasks/Shared Living,Group/Centre Activities,Plan Development LifeSkills,PersonalActivities,Daily registration groups –AssistPersonalActivities, The organisationisapproved under thefollowing became anapproved provider under theNDIS. During thecourseoffinancialyearALARA SCHEME (NDIS) NATIONAL DISABILITYINSURANCE managed through theFederalDepartment. the dateofroll-out oftheNDIS.Thisarrangementis for theNDISbecausetheywouldalready be65at specialist disabilityserviceswhowouldnotbeeligible receiving supportfrom theorganisationunder Continuity ofSupportProgram forindividuals to becomeaprovider undertheCommonwealth Towards theendoffinancialyearALARAagreed Continuity ofSupport(COSProgram) 18 | ALARA ANNUAL REPORT 2016/17 18 |ALARA with JasonandCrisisCare Cooking. Music Therapist),theGoldenYears ofMusic,Music (Toowoomba MusicTherapyservices–aqualified local communitysheds,musicwithRobMcGrigor the LaidleyGymGroup, Heartmoves,Hydrotherapy, involved inarangeofcommunityactivitiessuchas Op Shop(Gatton).Clientsfrom theserviceare also Care OpShop(Laidley),andTheSalvationArmy on Wheels,BraveCompanionDogRescue,Uniting Care andAccommodationCentre, LaidleyMeals supported duringtheyearincludeLaidleyCrisis through volunteering.Theorganisationstheyhave to beactivelyinvolvedintheirlocalcommunities Luke’s PlaceLockyerprogram participantscontinue Life Your Choiceprogram ortheNDIS. block grant,individualfunds,OCIfunding,theYour disability were supportedthrough theCentre’s DS During the2016-2017period,33peoplewitha Luke’s PlaceLockyer the communitytomaximiseopportunitiesforclients. and havetheabilitytoactivelyfosterpartnershipswith Coordinators are therefore required tobeinnovative support whichlimitsthelevelofindividualhours. funding ispredominantly forcentre-based group community inameaningfulandvaluedway. The to developnewskillsandconnectthelocal quality ofprograms, provide opportunitiesforclients Each centre continuestostriveimprove the ƒ ƒ ƒ ƒ ƒ

time atanopportunity shop. program volunteertheir andintheafternoon Fridays agroup ofindividuals attendamusic Thursdays are thecommunity shedandHydro families. participants cookingamealtoshare withtheir ingredients andcookingskills,withprogram to focusonmealplanning,shoppingfor Wednesday’s LifeSkillsgroup continues care cooking at anopportunityshop,artgroup andcrisis and Tech group, MealsonWheels,volunteering Tuesdays are thecommunityshed,gym,library the community Heartmoves, music,gardening andaccessing Mondays atLuke'sPlaceLockyerare Annual Report ALARA REPORT 2016/17 | 19 ANNUAL assisting with grounds maintenance at the assisting with grounds Esk Golf Club, which is a local club run by volunteers. can collecting and crushing to raise much- needed funds for the Leukaemia Foundation; supplied by the Club Hotel, Esk cans are old clothes and cutting buttons off removing sizes for cleaning the material into the correct Thrift Shop at rags for the Red Cross Toogoolawah general cleaning duties at the Helping Hands Thrift shop at Esk folding, sorting clothes, general cleaning duties and pricing at Esk Lions Thrift Shop and St Vincent Thrift Shop De Paul assisting an elderly community member to and feeding local chooks maintain their garden

ƒ ƒ ƒ ƒ ƒ ƒ At the end of June 2017 service participants were were At the end of June 2017 service participants engaged in activities such as: Luke's Place Esk participants for the SES catered and staff Christmas Party. The focus this financial year was again on enhancing opportunities for service participants to be involved in the local community and actively changing community of people with a disability by supporting perceptions participants to undertake valued volunteering roles. Luke’s Place Esk Luke’s continued to During the financial year the centre days a week based at the Lutheran operate three in Esk. In-home and community-based Hall Church In total the week. throughout support was provided support during centre-based 10 individuals received in-home and 11 people received the financial year, and community-based support. During the financial year a grant was received from from received During the financial year a grant was grants for the Lockyer Regional Council Community installation beds. The of raised garden the purchase with the and the filling of the beds was completed 5th of March aid of many volunteers on Sunday the during an organised working bee, all participants different the many the benefits from continue to reap vegetables and herbs. Also in Disability Action Week on the 13th September Also in Disability Action Week various services 2016, people with a disability from met for morning tea at the Gatton Council Chambers Mayor Tanya to celebrate Disability Action Week. and then chatted with the room Milligan addressed taken people over a lovely morning tea. Photos were and some of the Luke's Place in the meeting area to try on the Lockyer participants had the opportunity chains. Mayor's ceremonial In September 2016, The Lockyer Celebrating our In September 2016, was launched at the Laidley Abilities 2017 Calendar Thursday the 15th of September Spring Fair and on the calendar in ALARA Lockyer hosted the launch of The event conjunction with Disability Action Week. the calendar was officiated by the Lockyer Major, with their pet/s. individuals featured The Book Stall at the Laidley Markets continues to The Book Stall at the and commitment of the efforts through be offered managing the stock and a a service participants the stall. They raised volunteer (Roger) managing financial year. $2,591.61 during the Annual Report Community Garden initiative. All moneyraisedthisyearwent totheCentre’s in manningthefoodstalland waitingonthetables. are soldattheALARAcanteen.Participantsassist and bakecakes,slices,muffinsbiscuitswhich Participants holdacookingdaypriortotheEskShow will beusedtosupportfuture program initiatives. The netincomefrom theeventwas$543.40andthis the night,servedmealsforapproximately 60guests. the foodincivicCentre’s industrialkitchenand,on and etiquetteservingtechniques.Theyprepared worked todeveloptheirskillsinsafefoodhandling In preparation fortheeventstaff andparticipants held onFriday9thDecemberattheEskCivicCentre. to caterfortheEskSESChristmasParty, whichwas hospitality. Thisyeartheservicereceived arequest known forthequalityoftheircookingprograms and For anumberofyears,Luke’s PlaceEskhasbeen the localcommunity. and herbs.Theworkingbeewaswellsupportedby erect thegarden shedandraised bedsforvegetables working beewasheldon13thDecember2016to Community Centre inHeapStreet. Asuccessful Garden inthegrounds oftheSteppingStone Luke’s PlaceEskwere abletoestablishaCommunity Regional Councilanddonationsfrom EskLions, Following asuccessfulsubmissiontotheSomerset Esk Community. has becomeanextremely popularservicewithinthe all moniesraisedgoingtoCare This andConcern. Participants activelyconductaweeklycarwashwith organisation toraisemuch-neededfunds. with ALARAparticipantsassistingthislocal The connectionwithCare continues andConcern location. might nothavebeenabletoaccessgiventheirrural participants toparticipateinactivitiesthatthey people inthecommunity. Themoniesraisedallow money handling.Italsofacilitatesnetworkingwith development through thingssuchascookingand seen withintheirCommunityandtoassistinskill each month.Thisallowsparticipantstobeactively the FriendlyGrocer inEskonthe2ndFridayof The servicecontinuestoholdamonthlyBBQat 20 | ALARA ANNUAL REPORT 2016/17 20 |ALARA Luke's PlaceSalisbury Road Visit byCostaGeorgiadisto individualised schedule. appropriate venue.Eachpersonreceives an and aspirations.Activitiesare offered atthemost options developedaround shared interests, goals on aquarterlybasisparticipantschoosefrom types ofprograms andactivities.Accordingly, Each ofourIpswichlocationslendsitselftodifferent provided. Care andCHSP)33,621hoursofsupportwere Arts initiatives.Across theseprograms (Community Road, aswellthrough theAspirationsProgram and at Luke’s PlaceIpswichandLuke’s PlaceSalisbury through CommunityCare orFederalCHSPfunding of 233clientsreceived Ipswichcentre-based services During the2016/2017financialyear, acombinedtotal sources. services through self-managedfundsorprivate other program initiatives.Someclientspurchase school blockspecified,theirNDISPlanorfundsfrom Disability Servicessupportforschoolleavers,post- Some individualsalsoattendtheserviceutilising Commonwealth HomeSupportProgram (Federal). additional individualsare block-fundedthrough the Community Care blockgrant.Asmallnumberof centre-based dayrespite servicesthrough arecurrent Luke’s PlaceIpswicharea servicesare fundedas Luke’s PlaceIpswichArea Annual Report ALARA REPORT 2016/17 | 21 ANNUAL free workshops series conducted in 2016 included free and the Fox), Animal Art Printed Cushions (with Ruby WildlifeMosaics with Jon (John Feagan), Ceramic of earlier with Di (Di Murr ceramics). The products bombed at the seed-bombing workshops were Ipswich Community Gardens. displayed at were in this series produced Works a Winethe ALARA 2016 Christmas Party and and February Cheese evening held at Salisbury Rd on 3rd 2017. in Art” Social Arts Group “What’s has continued Arts Group in Art” Social The “What’s to meet and support one another to learn about other seven members are there artistic mediums. Currently working on joint and individual projects. of this group LAN Group has operated one evening a week The LAN group 2013. Place Salisbury Road since March at Luke’s enables young people with a disability to This group their passion for interactive gaming meet and share four regular currently are There interests. and related with several individuals who members of this group pop in on occasion. A memorable day of surfing for our Aspirations group group A memorable day of surfing for our Aspirations on the with the Disabled Surfers Association Gold Coast Arts Programs again unable to access the Dingley Dell were We Gallery for this financial year because of the work However, being undertaken for the renovations. to our it was again a very active year in respect financial year In the previous Arts programs. the Regional Arts a grant through ALARA received Development Fund for a series of workshops themed “Ipswich in the Wild”. around Some of the great Walking Group Walking The social walking group. ALARA established a free afternoon at meets at 4.45 each Wednesday group the Limestone Park Memorial Car Park (near PCYC) and is open to anyone who wishes to participate. Aspirations created group Aspirations is an Ipswich-based social month to month. activities that vary at ALARA to offer eligible who are Aspirations is available for individuals people Additionally, funding. for Community Care funded can also choose to individually who are to explore this program through support purchase maximise with other people and interests shared sharing support. Aspirations is their hours through participants with an opportunity aimed at providing areas explore to participate in community events and enhancing social connections and while of interest the financial year friendships. Outings throughout varied and included Springloaded Trampoline were session at Red Hill, Joy Flights Training Park, Broncos the Movies and Helicopters, Parkfit, with Pterodactyl to name a few. Theatre During the course of the financial year an eight-week During the course of the financial year in collaboration of Fun Fit classes was run program their improve with Healthworks to assist people to level of fitness and stamina. Programs vary on a quarterly basis but include skill vary on a quarterly Programs lifelong learningdevelopment and activities in the As an example, in a quarter clients streams. different of participating in structured could have the choice and Lifestyles, Cooking and sessions on Health and Public Transport Woodwork, Baking, Gardening, workshops. and Hobbyists and Creators Road Safety, become run as funds series are Additional workshop available. AnnualAnnual Report Report Loaded Trampoline toLaserForce, Park,Visit Workshops, toSpring to ThemeParks,Visit Visits Movie &MaccasDays,Cooking &FitnessDays,Art Activities forthe2016-2017 periodhaveincluded means thatthechildren cantraveltogetherontrips. Handicapped Association(LVAHA) busservice.This Program activitiesusingtheLockyerValley Agedand has continuedtofundtransportcostsforHoliday Valley CommunityDisabilityAssociation(LVCDA) second Fridayofeverymonth.In2016-2017Lockyer at theLaidleymarkets,whichisconductedon parents havebeenconductingasausagesizzle assist withtheseadditionalcostsanumberoflocal entry costsorotherout-of-pocketexpenses.To support workersfortheprogram butdoesnotcover The fundingreceived assistsALARAtoengage year. period with15children beingsupportedoverthelast Region, provided supportduringthe schoolholiday children withadisabilitywhoreside intheLockyer year). Theprogram, targetedtohighschool-aged school holidayperiod(5timesduringthefinancial Services wasconductedfor5daysduringeach funded bytheDepartmentofCommunities–Disability The LockyerChildren’s HolidayRespiteProgram (LAIDLEY) HOLIDAY RESPITEPROGRAMSFUNDING RESPITE INITIATIVES 22 | ALARA ANNUAL REPORT2016/17 22 |ALARA Another adventure forparticipantsoftheLockyerValley RespiteProgram overnight services. overnight stay. During2016/2017 sixindividualsaccessed the of-pocket costs toindividualsortheirfamilies fortheir community. Thismeansthatthere are generallynoout- movies, goingtoTen PinBowlingandlunchout inthe to entertainmentactivities,such asgoingtothe responsible fortheirout-of-pocketexpensesrelated amenities andfood.Individuals are therefore only Association providing thepremises andsubsidised to 2017withtheLockyerValley DisabilityCommunity breaksOut-of-home overnight continuedduring2016 cases theyhavebeenabletoextendtheirbreak. are nowalsolinkingwithCRCC,meaningthatinsome their allocationofin-homerespite funding.Families During the2016-2017periodfiveindividualsutilised services. provides respite in-homeandout-of-homeovernight Department ofCommunities–DisabilityServices.It This program fortheLockyerarea fundedbythe LOCKYER RESPITESERVICES being received from children andtheirfamilies. to beextremely popularwithverypositivefeedback The program isalwaysaction-packed,andcontinues Course, andavisittotheLonePineKoalaSanctuary. Climbing, participationintheLaidleyHighRopes to RobelleDomainforSwimming&BBQlunch,Rock Centre &SouthbankandtoInflatableWorld, Outing Cooking Program inIpswich,visittotheScience Completion oftheJamieOliverMinistryFood Annual Report ALARA REPORT 2016/17 | 23 ANNUAL opportunity for the children to interact with others to interact with others children opportunity for the An important focus activity. group and participate in a eating and lifestyle and this is healthy of the group for healthy choices offering is carried out through afternoon active play through tea and encouraging attend the session with their the session. The children then encourages and supports support worker who At the start of each term we interaction with others. the activities they would like to plan with the children has given us the opportunity to participate in. This and ideas to new experiences the children introduce interests. as well as ensuring we cater for their and take friendships has developed strong The group Thanks to the Riverlink in each other. and care interest able to attend were Community Grant the children and Easter movies and lunch during the December also went to Colleges Crossing holidays. The group for a day of fishing and Easter games. OLDER CARERS INITIATIVE (O.C.I.) OLDER CARERS INITIATIVE by Disability Initiative (funded The Older Carers to sustain their Services) aims to assist older carers support of their and plan for the future caring role family members with a disability. funding for flexible respite also provides The Program to enable carers support to families with older parent extend their the family to stay together longer and care. capacity to provide support During the 2016/17 year ALARA provided for up to 25 families in the Ipswich South West or through this initiative either directly Region through This the families’ existing primary service provider. of case management or supports included provision needs of the older carer. the respite that reflected As part of this initiative, ALARA QLD Limited has established and maintains a Regional Register of and The Register identifies current Older Carers. accommodation support and needs for respite future and enables Disability Services to plan for funding and supports that may be needed in the short or long In 74 on the 65+ register. are there term. Currently of respite maintaining the Register and the provision continues to work Coordinator support the Futures the collaboratively with local organisations to ensure met. These agencies include are needs of the Carers Disability Services, ANUHA, Cabanda, Carinity Care (Our House and Fassifern), FSG Australia, Focal Community Living Inc. and other local organisations. ALARAvengerz In June 2015, ALARA launched a Monday afternoon located at the Springfield Community group children’s evolved the children named by The group Centre. for a low- parents from to requests as a response a range activity that provided cost after-school while meeting an of opportunities for the children is a wonderful need. ALARAvengerz identified respite ALARA also runs the following service for younger a in Springfield, with participants accessing children range of funding sources: 4Families Respite Project (Ipswich) 4Families Respite Project 4 hours per approximately This initiative provided with a disability with an for 13 children week respite urgent need for this support. Referral to the 4Families services was via the Disability Services program Pathway. Lockyer Megasports Lockyer Megasports operates Megasports Program The Lockyer Children’s Place Lockyer per month at Luke’s one Saturday sporting venues in the and at various community a range of physical Lockyer Region. It provides and their siblings with a disability activities for children and their 11-14 children aged 5-12 years. Around were children siblings attend each session. Sixteen during with the Megasports program registered Sporting activities this financial year have the year. game, included Cricket, Giant Snakes & Ladders the working out on Pin Bowling, Netball, Soccer, Ten Grounds, Fitness Equipment at the Laidley Recreation Swimming, Development of Ball Handling Skills, with the Contact Rugby. Rugby League and Touch has continued with ALARA local sporting groups collaboratively with the working representatives Committee to plan joint activities Lockyer Recreation This Committee includes to involve the children. a variety of local sporting groups coaches from Rugby, (Netball, Softball, Rugby League, Touch committed to continue etc.), and they are Soccer, with to be involved in running sporting workshops who attend the Lockyer Megasports the children program. ALARA provided the following services under the the following ALARA provided 0-12 Initiatives: Children Flexible Respite for RESPITE FOR CHILDREN 0-12 RESPITE FOR INITIATIVES Annual Report participate. allocated from varioussources forsupport to participants usetheirindividual fundingor phase outastheNDISrolls outinthisregion. Some of Coordination of the program. Thisfundingwill – DisabilityServiceswhichcontributedtothecost viability grantfrom the DepartmentofCommunities This program hashistoricallyattractedasmall ACTIVITIES PROGRAM a disability. members orindividualsfor64children andadultswith year, serviceswere purchased byorganisations,family their familiesinthisregion. Inthe2016-2017financial other agenciesthatassistpeoplewithadisabilityand ALARA isabletooffer reliable staffingandsupportto staff withintheIpswichandassociated regional areas. ALARA isasignificantemployerofskilledsupport SOLD HOURS rollout iscomplete. will phaseoutbythe30thJune2019whenNDIS funding sources orservices.Thisfunded program with informationtoenablethemfindalternative eligible forfundingunderthisinitiative,were assisted provided. Anumberofotherindividuals,whilenot urgently required byindividualsandfamilieswere also and anumberofpiecesspecialisedequipment Funding wasaccessedfor1857supporthours During the2016-2017period,EmergencyResponse need andunabletoaccessotherformsofsupport. their familiesandcarers whoare inurgentandcritical time-limited supportstoindividualswithadisability, crisis situations.Inparticularitassistswithflexibleand access toappropriate servicesinemergencyand funding istoensure thatpeoplewithadisabilityhave Communities –DisabilityServices. The purposeofthis Funding (E.R.)onbehalfoftheDepartment ALARA managestheRegionalEmergencyResponse EMERGENCY FUNDING NDIS planningmeeting. Service Coordinator toassistthemprepare fortheir meetings withtheOCIFutures Coordinator orClient Plan. Theremaining ALARAfamilieshavehadseveral transitioned from OCItosupportsundertheirNDIS Up tothe29thJune2017,10registered OCIfamilies 24 | ALARA ANNUAL REPORT 2016/17 24 |ALARA and otherexcitingactivities. challenge themselveswithrock climbing,giantswings as CurrimundiandTallebudgera forthosewantingto Boonah fortherest andrelaxation getawayaswell and avisittoCrystalPalace.Onceagainwewent which includedsomewhalewatchingatByron Bay quiet, relaxed atmosphere and activitiesavailable, for thefirsttimeandparticipantsenjoyed VISY, Carole ParkSite.We went toMurwillumbah through thegenerous payroll givingofthestaff of a break. Ourcapacitytoprovide holidaysisenhanced activities. Theyalsoprovide carers theopportunityfor people withadisabilitytoengageinexcitingnew a holidayawaywithfriendsandanopportunityfor the 2016-2017financialyear. TheGetaways provide GetawayswereFive successfulVisy conductedover Ipswich Show. including visitingthemeparksandattendingthe as someoftheregular andever-popular outings Drive-In,aswell markets andmoviesattheTivoli also attendedaCollusionEventheldbyALARA, giving everyoneanopportunitytojoinin.Thegroup popular demand,werevisited LonePineSanctuary to Ipswichminimisecostsforparticipants.Due year. We havetriedtokeepoutingscloseandlocal There were tenSocialGroup activitiesinthefinancial BBQ. PJ party, HollywoodRedCarpet,KaraokeandAussie getting intocharacter. Popularthemeshavebeenthe the eveningandparticipantsenjoydressing upand at eachKlubALARA.Eachmonthhasathemefor 2016-2017 period.Around 30peopleparticipate Ten KlubALARAeventswere conductedoverthe and awaterballoonchallenge. Gardens, FitnessintheparkatSuttonParkBrassall Megasports ActivitiesincludedtheRiverwalk,Kholo all participatingclients'annualmemberships.Other Punch, Crunch,Zumba&HipHop.PCYCsponsored instructed programs heldatPCYCsuchasKick, with IpswichPCYCtoimplementaseriesof occasion. Thegroup hascontinuedthepartnership financial year, averagingaround 20peopleoneach Megasports operated10Saturdays through the activity promotes health,fitness andgroup interaction. normally heldonthefirstSaturday ofthemonth.This Ipswich MegasportsisanIpswich-basedactivity Annual Report ALARA REPORT 2016/17 | 25 ANNUAL The playgroup continues to meet each Monday The playgroup Hall from Church at the Raceview Congregational continuing to grow. is group 9.30 to 11.30. The have formed close friendships Many of the families an valuable support to one another on and provide 16 families with 25 currently are informal basis. There joined in with Playgroup Some of the families children. Day at Queens Park in May 2017. Queensland Messy some of the sensory enjoyed exploring The children these activities Some of and messy activities on offer. new and it was to them but some were familiar were goop and wonderful to see them having a go. The always very popular. are shaving cream went to At the end of term two 2017 the playgroup Railway Museum. Cars and trains are the Workshop so this was the ideal very popular with the group very were venue for our end-of-term outing. They Engine. The interest excited to see Thomas the Tank lots of craft and in cars and trains has continued, with this topic. songs focused around Saturday A successful working bee was held on Raceview Congregational 8am at the 8th April from venue. Hall to paint the playgroup Church Playgroup visit to the Ipswich Railway Museum visit to the Ipswich Playgroup Workshop. Raceview Integrated Playgroup Raceview Integrated Playgroup auspice for In February 2016, ALARA assumed the This playgroup the Raceview Integrated Playgroup. of families commenced in May 1992 at the suggestion looking who were with a disability with young children in a that would include the children for a playgroup rather than a segregated supportive environment previously were Facilitators disability-specific program. Disability Services but in 2015 through provided as the program staffing could no longer be maintained the NDIS. ALARA commenced transition towards to Ipswich the value of this group has recognised and the families concerned the and has welcomed service. opportunity to continue this important ALARA produces a bi-monthly Activities flyer, a bi-monthly Activities flyer, ALARA produces On” section with news of including a “What’s events available in our local activities and affordable distributed to ALARA clients and staff. Both are area. Extra activities for the financial year included the Extra activities for Lights tours which ran on two Annual Christmas that our Activities ensure 2016. To nights in December and the interests to address continues program annual pizza and planning night needs of clients, the November 2016. This night again was conducted in helped ideas that have and creative yielded many new in the planning of events. Annual Report Rugby LeagueClubonthe Gold Coast. Tri-seriesTitans ChallengeattheParkwoodSharks During JulyandAugust,theteamparticipatedin teams from BrisbaneandasfarafieldToowoomba. people together. TheALARAJetsplayedanumberof Inc topromote communitywell-beingbylinking This eventwasorganisedbyFootprintsinBrisbane Touch Tournament atStJoseph'sNudgeeCollege. (and friends)participatedinthe2016Community At thestartoffinancialyear, theALARAJetsTeam and indemonstrationgames. members. Theyhaveplayedbothininclusivematches members oftheIpswichJetsandothercommunity end ofJune2017.TheALARAJetsteamtrainwith The ALARAJetsteamhasgrown to 22 playersbythe participant withapassionforrugbyleaguefootball. a great ideaandinitiativeofGrantFullarton,aservice This collaborationwiththeIpswichJetsisresult of The ALARAJetsTeam PARTNERSHIPS COMMUNITY COLLABORATIONS AND tenancy matches. The aimoftheregister istocapture potential co- accommodation asapotentialgoalundertheNDIS. ALARA hadidentifiedtransitioningtosupported Register asanumberoffamiliessupportedby ALARA alsodevelopedanAccommodationSupport Lockyer OfficeatLaidley. inOctober2016attheALARA over twoafternoons ALARA alsohostedtheQDN“PlanAhead’Workshop carers andstaff inthelaterpartof2016. workshops were provided forpeoplewithadisability, by ALARAinthefirstsixmonthsof2016additional As afollow-onfrom theNDISReadinessProject run NDIS ReadinessProject CARERS EDUCATIONAL OPPORTUNITIESFOR INFORMATION SHARINGAND 26 | ALARA ANNUAL REPORT 2016/17 26 |ALARA Ipswich Jets’homegames. The teamcontinuetoholdfundraisingBBQsatallthe teams from bothQueenslandandNewSouthWales. at theBurlieghBearsLeague'sClubandinvolved Challenge overtwodays.Thiscompetitionwasheld They alsoplayedatthe"BattleofBorders" Sydney Roosters. andthe the clashbetweenGoldCoastTitans Cbus Stadiumonthe4thMarch athalftimeduring The ALARAJetsplayedagainsttheBurleighBearsat ALARA sportingandfitnessinitiatives. sponsorships anddonationsheraised$1720for from Freemantle WA toRottnestIsland. Through successfully participatedina22-kilometre relay swim initiatives. Philwaspartofafour-person team,who 2017 toraisefundsforALARAfitnessandsporting Rottnest ChannelSwimonthe25thFebruary, team, JetstrainerPhilBradyparticipatedinthe Through hisinvolvementwiththeALARAJets Broncos) attheNorthIpswichReserve. Ipswich JetsIntrustSuperCupVsNRMABrisbane Ipswich before theAGradeGame(LlewellynMotors On the11thFebruaryALARAJetsplayedTRL Jets Clubrepresentatives andBoard Members. members andfamilies,volunteers,staff, sponsors, Club. Fifty-fivepeopleattendedincludingteam on the17thNovemberatIpswichJetsLeagues The 2016ALARAJetspresentation eveningwasheld Annual Report. from thedaywillbeacknowledgedin2017/2018 Jets andanumberoflocalbusinesses.Adonation the IpswichJets,CityCouncil,ALARA were fieldedonthedaybyIpswichRugbyLeague, jointly hostedbyALARAandtheIpswichJets.Teams Ziesolleck theGeneralManagerTRLIpswichand November 2016.ThisdaywasorganisedbyStefan League) CharityDayattheJetshomeground on12th The ALARAJetsparticipatedintheTRL(Touch Rugby Annual Report ALARA Jets Team. ALARA REPORT 2016/17 | 27 ANNUAL Fullarton for his role as first Captain of the Fullarton for his role Special acknowledgement was given to Grant The ALARA Jets team for the "Battle of the Borders" challenge, held at the Burleigh challenge, of the Borders" The ALARA Jets team for the "Battle Bears League's Club Siblings Network The Ipswich Siblings Network is a combined initiative Focal Community Living of Disability Services staff, Inc., GIFS - Goodna Integrated Family Support, CPL, Mission Australia and Ozcare, Qld, Carers ALARA QLD Limited. The Ipswich Siblings Network with a opportunities for children aims to provide with a disability to meet other sibling or relative experiences and make friends. The siblings, share This unfunded initiative meet a few times a year. group has continued to operate for a number of years on the listed the basis of contributions in kind from organisations and the largely voluntary participation of the associated agencies. from staff The ALARA Darts Team – ‘Respect da Bull’ The ALARA Darts Team train and play Place Darts Team The ALARA Luke’s Darts Association. Moreton each Monday at the West Moreton trained by members of the West They are Darts Association Committee. As at June 30th 2016, attending regularly. 15 players were Annual Report Salisbury intheSpring2016 2016 the financialyearincluding: ALARA serviceswere promoted withstallsatanumberoflocalexposandcommunityeventsheldthroughout EXPOS andCommunityEvents SERVICE PROMOTIONANDCOMMUNITYAWARENESS 28 | ALARA ANNUAL REPORT 2016/17 28 |ALARA etme Fresh Futures Market–Ipswich September Senior’s Week Variety Day–Ipswich August MobileInformationHub–Fernvale July Mobile InformationHub–Esk at theLaidleySpringFestival Our Abilities”,2017Calendarlaunched Disability ActionWeek –“Celebrating Community SausageSizzle–Esk Teddy BearPicnic–Esk School InformationSession Goodna SpecialSchoolTransition from Mobile InformationHub–Toogoolawah Senior’s Week Expo–Esk Community SausageSizzle–Esk ALARA’s SeniorsExpo–Laidley from SchoolInformationSession Claremont SpecialSchoolTransition Community SausageSizzle–Esk 2017 ueMobileInformation Hub–Fernvale June MobileInformationHub–Lowood May April CommunitySausageSizzle–Esk March MobileInformationHub–Esk CommunitysausageSizzle–Esk February January BlairDisabilityLinks–Brassall December November MobileInformation Hub–Lowood October Community Sausage Sizzle–Esk (information stand) Camp DraftCanteen–Esk Show Community SausageSizzle –Esk Mobile InformationHub–Esk Mobile InformationHub–Toogoolawah Mobile InformationHub–Lowood Community SausageSizzle–Esk Community SausageSizzle–Esk Shopping Centre Community SausageSizzle–Esk Mobile InformationHub–Toogoolawah Mobile InformationHub–Fernvale Community SausageSizzle–Esk Annual Report ALARA REPORT 2016/17 | 29 ANNUAL NDS – Workforce Forum NDS – Workforce Regional Forum Community Care in Disability Expo Careers Market Future Fresh NDS – Toowoomba Transition” Talk “Let’s Forum ILC Forum and Forum (NDIS South West Workforce Ipswich Region) Forum Guardianship Meeting Ipswich Disability Services Provider General) Hayes Deputy Director (with Tony Teleconference – Host Provider YLYC NDS – National Committee on Workforce (EM) NDS – National Committee on Workforce

ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ Participating in the World's in the World's ALARA representatives participated at a range of ALARA representatives including: events and consultation processes Greatest Shave! Greatest Fresh Futures Planning Committee Futures Fresh Ipswich Regional Disability Service Provider’s Strategic Network Ipswich NDIS Roundtable Workability QLD – Lockyer Valley/Ipswich/ Workability Somerset/Scenic Rim Region (LISS) Working Party Ipswich Interagency Meeting Ipswich and West Moreton Senior’s Services Senior’s Moreton Ipswich and West Network Meeting Ipswich Siblings Network Interagency Meetings Brisbane Valley Lockyer Interagency Meetings (hosted by Lockyer Interagency Meetings (hosted ALARA Lockyer) Network Disability Lockyer Service Providers Forum Meetings Meetings Somerset/Lockyer NDIS Networking

ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ALARA was also involved in the following networking ALARA was also involved in the following meetings and forums: Our thanks go to the band of staff, family members Our thanks go to the band of staff, stalls, providing and clients who manned the ALARA community information, advice and assistance to members. Annual Report Park site. which were thendelivered todonorsat theCarole together tocreate uniquelyicedChristmascakes who haveenjoyedtheGetawayprogram worked in December2016,someoftheserviceparticipants because ofdiffering workdaysandshifttimes.So, staffthe supportofourVisy donors withanevent Over theyearsithasbecomedifficulttoacknowledge VISY THANKYOU for oldermembersofthecommunity. and increase knowledgeofwhatservicesare available the Lockyercommunity, reduce possibleisolation, awareness ofissuesthatmayaffect theelderlywithin a MusicTherapist.TheaimoftheExpowastocreate were provided byHeartmoves,Tai ChiforHealthand and MealonWheels.Interactivedemonstrations accredited exercise physiologist,ArthritisAssociation on Wheels,Fresh StartProfessional HealthCare – Some ofthestallholdersincludedCarinityCare, Walk Lockyer community. wellbeing ofcommunitymemberswhoreside inthe and availableproducts toaidinthehealthand or provide demonstrationsregarding theirservices Lockyer area were invitedtosetupinformationstalls Centre. Localbusinessesandorganisationsin the Thursday the18thAugust2016atALARA’s Lockyer prior year)toholdaSeniorsHealthyLivingExpoon from theCOTA SeniorsWeek Grant(reported inthe ALARA were successfulinobtaining$1,000.00 HEALTHY LIVINGEXPO SENIORS WEEK2016– EVENTS 30 | ALARA ANNUAL REPORT2016/17 30 |ALARA Annual ALARA ChristmasPartyAnnual ALARA 2016 wonderful workoftheircarers. the ladiespresented certificatestoacknowledgethe to thepreparation andsettingupoftheHighTea Carers Week onWednesday 19thOctober. Inaddition at Luke'sPlaceLockyerarrangedaHighTea for contribution tothenation.Theladiescookinggroup you toAustralia’s 2.8millioncarers fortheirongoing 2016. Theweekprovides anopportunitytosaythank National Carers Week washeld16thto22ndOctober LOCKYER CARERS WEEKAT LUKE’S PLACE say thankyou! volunteering inourcommunity andanopportunityto groups. Itwasatimelyreminder oftheimportance community andrepresentatives ofthoseagenciesand who holdavarietyofvolunteeringroles inthelocal who volunteerwiththeservice,serviceparticipants 2016. Invitedwere thewonderfulgroup ofvolunteers a breakfast Volunteers tocelebrateInternational Day On Friday2ndofDecemberourLockyerServiceheld INTERNATIONAL VOLUNTEERS DAY and theALARAcommunity. Councillors, BoovalRotary, manylocalbusinesses of awheelchair-accessible portabletoilet, individual Charlie Pisasale’s officewithfundsfortheprovision through theIpswichCouncilChristmasFund,Cr from Santa.Thiseventwasgenerously supported meal, theentertainmentandever-popular visit 400 clients,carers andstaff attended,enjoyingthe Show Grounds on10thDecember2016.Over The ALARAChristmasPartywasheldattheIpswich CHRISTMASPARTYANNUAL ALARA Annual Report "Red" Concert Collusion Music ALARA REPORT 2016/17 | 31 ANNUAL A Collusion Music Event was conducted at Luke’s at Luke’s A Collusion Music Event was conducted Red Place Salisbury Rd on I October entitled music Music. An afternoon of beautiful red-themed was performed by the Collusions String Quartet enjoyed by concert goers. the April 22nd 2017 scheduled Unfortunately, had to be Collusions "Rainbow Essence” Event ALARA team cancelled due to performer illness. The pulled together and held an afternoon of Karaoke and successful. dancing which was extremely FUNDRAISING EVENTS Salisbury in Spring annual ‘Salisbury in Spring’ was held The third 10th Place Salisbury Rd on Saturday at Luke’s an September 2016. This market day provides opportunity for local artists and crafters to display and sell their work, as well as a range of hands-on and adults. The event arts experiences for children $778.80 for the Dingley Dell renovation raised around work as well as funds for the Siblings Network who conducted the sausage sizzle. Night Fundraiser Trivia on Tavern Night was held at the Yamanto A Trivia 26th May 2017 raising $739.45 for the Dingley Dell Renovations. COLLUSION MUSIC CONCERTS COLLUSION Collusion Music is an Australian fine art music of for 14 years, this group ensemble. Together chamber music musicians renders award-winning spell binding performances to a range of audiences. Collusion Music has an ongoing collaboration to bring fine music to the ALARA family and local community. There was lots of laughter and fun on March 16th was lots of laughter and fun on March There Rd as Giggles Hair and Place Warwick at Luke’s and colour Beauty again donated their time to shave Shave Greatest our willing volunteers for the World’s Foundation. event to raise funds for the Leukemia and several service had their heads shaved staff Two participants opted for shaving or colouring. WORLD’S GREATEST SHAVE EVENT SHAVE WORLD’S GREATEST 2017 On the 25th January 2017 the Warwick Rd Office On the 25th January 2017 the Warwick ALARA event held their Celebrate Australia Day @ clients and families and the open to ALARA staff, all who time was had by A great general community. attended. CELEBRATE AUSTRALIA DAY @ ALARA DAY AUSTRALIA CELEBRATE AnnualAnnual ReportReport Gallery "Country PubCrawl"fundraiserfortheDingleDell Dingley DellGalleryRenovation. Golf Clubon17thJuly2016raising$3614.25forthe A successfulGolfdaywasheldatKaranaDowns Golf Day money forvariousinitiatives. sales, rafflesandnumerous sausagesizzlesraising through theyearincludingcarwashes,chocolate A rangeofotherfundraisingeventsalsooccurred $626.95. out theCanteentosayhello.Thecanteenraised on thetables.Anumberofshowregulars nowseek participants assistinmanningtheCanteenandwait slices, muffinsandbiscuitsforthecanteen.Service cooking daypriortotheEskShowandbakecakes, Esk CommunityGarden. Luke’s PlaceEskhosta Camp DraftCanteenwithallproceeds goingtothe For thethird yearinarow ALARAhasrunthe Esk ShowCampDraftCanteen Grill. the daymadeWall ofFameatDusty’s Barand on local countryhotels.Thepinkcowboyhatsworn Saturday 8thOctober2016featuringanumberof The CountryPubCrawlFundraiserwasheldon Country PubCrawlFundraiser 32 | ALARA ANNUAL REPORT 2016/17 32 |ALARA positions. members ofinterviewpanelsforallservice-related Clients andcarers continuetobeinvolvedaskey Workplace HealthandSafetyCommittee. ALARA hasclient/carer representation onits report onwhatisimportanttothem. others withintheALARAcommunitytocontributeand continues touseitssocialnetworksencourage weeks, havebeenwellattended.Thecommittee information. Themeetings,whichare heldeverythree stories, newsfrom variousprograms andgeneral to create quarterlynewslettersthatare fullofindividual The ClientNewsletterEditorialCommitteecontinues the organisation. at waystoenhanceclientandcarer involvementin Throughout 2016-2017ALARA hascontinuedtolook STAKEHOLDER PARTICIPATION following areas: Considerable attentionhasagainbeengiventothe annual reports (anNDSInitiative). comparison withWorkforce quarterlyand Wizard the sectoristrackedthrough our contributiontoand benchmarks. Oursuccessinthisarea compared to of staff remains turnover lowcompared toindustry continue toattractqualitystaff andthatourlevel this yearinanumberofareas toensure thatwe disabilities andtheirfamilies.Work hascontinued knowledgeable abouttheneedsofpeoplewith a stableworkforce thatistrained,skilledand A keystrategicgoalforALARAcontinuestobe WORKFORCE DEVELOPMENT continuous improvement oftheservicesweprovide. suggestions madewillassisttheorganisationin the results beingverypositive.The feedbackand form. There wasagainanexcellentresponse with Surveys couldbecompletedonlineorinhard copy the ALARAannualClientSatisfactionSurvey. During thefinancialyear, theALARABoard conducted CLIENT SATISFACTION SURVEY Annual Report ALARA REPORT 2016/17 | 33 ANNUAL Safe Food Handling - Ipswich Library Room Community Training with people with Understanding and Working Dementia (Ozcare) Restorative Care Short-Term Futures Thinking, Strategic Development and Thinking, Futures (NDS) Research Transformative 2016 (Toowoomba) QLD Disability Conference Futures Alternative Preferred and Creating Under the NDIS NDIS Key Learnings Seminar LASA Queensland State Conference NDS – Essential NDIS Briefing (Department Choices in Home Care Increasing of Human Services) QCOSS – Sharing Social Business and Housing and Finance Models for Affordable Homelessness Solutions Training ADA Australia – Guardianship Access to Aging with Care NDS CEO Conference Linkages and Capacity NDS - Information, Building Forum Support Coordination Symposium Component NSIS and Transport NDIS Operational Matters! (NDS) NDS – Supported Independent Living Workshop – Costing and Pricing in a NDS Workshop NDIS Environment – NDIS 30MOB North QLD Tour Implementation

ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ALARA was represented at key Conferences and at key Conferences ALARA was represented including: Workshops NDIS Information Sessions for staff Manual Handing and WPHS Training to Competency based training in relation supporting clients with specific personal Enteral feed training, – Epilepsy, needs care and Bowel and Bladder Personal Care, Management Finance for Non-Finance Managers (UQ) The Change Room (Managing Change - Brisbane) Informed Practice Workshop Trauma Understanding Hoarding Disorder (Dr Randy Disorder Understanding Hoarding Frost) SaFa (Child Safety) Training Safety Advisors Course (2 days) Fire Consumer Director Care (Kaye Deeley Care Consumer Director Consulting) Fire Training Fire (Internal) Mobile Time Training and Attendance Experiences of NDIS Participants and the Changing Relationships with Service Participants and Families (Scott Holz, Consulting) Peregrinus Customer Service Training (Claire Jordan, Jordan, (Claire Customer Service Training Focus Fusion)

ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ In addition, individual staff in a variety of positions in a variety In addition, individual staff to attend a range of training events support received role: to their related Our Induction and Orientation packages are of a high Orientation packages are Our Induction and mapped to the Certificate III Disabilities. and standard There is strong correlation in the sector between in the sector between correlation is strong There and training opportunities development professional to invest in ALARA continues retention. and staff as well as actively for staff quality in-house training to for staff opportunities sponsored seeking funded or to their role. relevant formal qualifications acquire STAFF TRAINING AND DEVELOPMENT STAFF Annual Report colleagues after workorbetweensupports. drop-in affair enablingstaff to drop byandjointheir Yamanto Tavern onFriday2ndDecember. Thisisa The Staff Christmas gatheringwasheldatthe STAFF CHRISTMAS GATHERING preparation fortheroll-out oftheNDIS. Manager presented changeshappeningatALARAin update ontheStrategicPlanandDirect Service staff LongServiceAwards, theBoard provided an Centre. Inadditiontotheacknowledgementof 17th OctoberattheCatalystChurch Convention The annualStaff allto-getherwasheldonMonday STAFF ALL-TOGETHER workers. services toclientsandsystemsthatsupportour feedback totheorganisationwhichisusedimprove excellent response. Thestaff surveyprovides valuable completed onlineorinhard copyform.There wasan Staff Survey. AswiththeClientSurvey, itcouldbe The ALARABoard conductedtheALARAAnnual STAFF SURVEY and provide choiceofworkers. them tofindthebestmatchesclientpreferences tool isdesignedforusebyCoordinators, assisting attributes, competencies,availabilityandinterest. This Profile captures informationabouteachperson's developed toprofile eachsupportworker. TheStaff of 2016,anewindividualStaff Profile templatewas utilisation ofourexistingstaff team.Towards theend matching supportstaff toclientsandmaximisingthe In anongoingwayconsiderableattentionisgivento STAFF UTILISATION Relevant staff joinedthefollowingWebinars: 34 | ALARA ANNUAL REPORT2016/17 34 |ALARA ƒ ƒ ƒ ƒ ƒ ƒ

recover from aninjury. How earlyreturn toworkcanhelpyourworker Care) Increasing ChoiceinHome Care (MyAged Data ExchangeforCHSP NDIS Overview NDIS Teleconference (Mercy CommunityCare) NDIS 101PriceGuide the ALARABoard. throughout theyear. Monthlyupdates are provided to of incidentinvestigationsandidentifiedtrends review workpractices,actionstaken asanoutcome and SeniorManagementmonitorsafetystatistics, The Workplace HealthandSafetyCommittee requirements. families regarding occupationalhealthandsafety of educationandinformationtostaff, clientsand Significant emphasisisplacedontheprovision working environment foritsstaff andclients. ALARA iscommittedtotheprovision ofasafe HEALTHWORKPLACE ANDSAFETY take-home pay. staff usingthesearrangementstomaximisetheir arrangements forstaff through AccessPay, enabling ALARA continuedtoprovide salarypackaging PACKAGINGSALARY WAGES ANDCONDITIONS Under the COMPLIANCE GENDEREQUITY WORKPLACE 8 Warwick RoadIpswich. A copyofthereport isalsoavailableinthelibraryat reports-0. later intheyearat:https://www.wgea.gov.au/public- the WGEA.Acopyofreport willbeaccessible QLD Limitedlodgeditsannualpublicreport with In accordance withtherequirement oftheAct,ALARA equality indicators. (WGEA) annuallyonasetofstandardised gender to report totheWorkplace GenderEqualityAgency of theemployerandallitssubsidiaries)are required temporary employeesandindependentcontractors in Australia(includingfull-time,part-time,casual, total of100ormore employeesacross allsubsidiaries Act) allnon-publicsectororganisationsthatemploya Workplace GenderEqualityAct2012 (the Annual Report ALARA REPORT 2016/17 | 35 ANNUAL of collecting time sheets and making adjustments of collecting time sheets are allocating costs. Staff and running payroll before devices to access their ALARA also able to use their the ALARA available through email and the facilities Portal. Staff portal which on the new Client was progressed Work via the ALARA website. will be able to be accessed participants or their nominee This will allow service access to helpful information password-controlled statements service check current and resources, and access helpful resources supports, and rostered will also be a facility update their information. There expenses to allow payments online for out of pocket (Getaways, Course fees etc.). MEDIA again a number were During the financial year there media and of positive articles and mentions in print of the ALARA Jets, the achievements radio around the work of ALARA has been individual clients where events, Salisbury in Spring and fundraising featured, musical and arts initiatives. SOCIAL MEDIA through ALARA has an active Facebook presence the ALARA QLD Limited page, the Dingley Dell page (member-only and the Raceview Integrated Playgroup page). Facebook continues to be an extremely group updates to our regular popular means of providing community. stakeholders and the broader BUSINESS IMPROVEMENT were A number of internal processes business non-direct a view to streamlining with reviewed access to timely information activities and improving and reports. In the lead up to the NDIS, ALARA has also actively back-office costs and looked at ways of reducing workers. maximising the support to our front-line given significant attention was streamlining One area and finance to payroll the interface between rosters, avoid double-handling of time sheets. In the later working in part of 2016 and in 2017, support staff than one household community locations in more issued with mobile devices. progressively were to access TRACCS TimeThese devices allow staff a dedicated App. and Attendance system through This acts as a dynamic gateway between rosters changes roster generated in TRACCS and captures time. In in real and times actually worked by staff essence it allows the automation of the manual step ALARA this financial year continued to update our telecommunications, computer systems and software additional capacity and adapt of systems to provide need. for future TECHNOLOGICAL INNOVATION TECHNOLOGICAL Between May 4th–8th 2017, ALARA underwent Between May 4th–8th 2017, ALARA an external maintenance audit against the Human which Services Quality Framework (HSQF) that ALARA maintain certification recommended ALARA was rated as conforming against the HSQF. re- The next reviewed. against all standards 2018. certification audit is due in November The next Aged Care Quality Standards review is due review Quality Standards The next Aged Care in 2019. The service was rated as meeting 18 out of 18 The service was rated as meeting 18 Standards. expected outcomes of the Home Care QUALITY ACCREDITATION QUALITY Aged Care ALARA was audited by the Australian of our to the provision Quality Agency in relation (CHSP) Commonwealth Home Support Program services on 12th July 2016. The organisation strives to continuously improve the the to continuously improve The organisation strives to clients and services provide manner in which we that effectively and processes the business systems underpin service provision. ORGANISATIONAL IMPROVEMENT IMPROVEMENT ORGANISATIONAL AND INNOVATION Annual Report Support through theNDIS,AgedCare andContinuityof this yeartoreflect thenewservicestobeprovided The newALARAwebsite,whichwasenhanced go liveearlyinthe2017/2018financialyear. continued onthedesignofClientPortalwhichwill used formsaswellthestaff emailfacility. Work also attendance, policies,procedures andfrequently the staff portaltostreamline access totimeand 78 languages.Work continuedthis year onenhancing translations in35languagesandwritten options fortextmagnification,tospeech,spoken includes aBrowseAloud facility. Thisprovides which istheworldstandard foraccessibilityand Web ContentAccessibilityGuidelines2.0(WCAG), with adisability. TheALARAwebsitecomplieswith information isasaccessiblepossibleforpeople of Support.Akeygoalpriorityistoensure that provided through theNDIS,Aged Care andContinuity the financialyeartoreflect thenewservices tobe The newALARAwebsitewasenhancedduring WEBSITE 36 | ALARA ANNUAL REPORT2016/17 36 |ALARA ALARA utilisingtheirNDISPlan. individuals andcarers whopurchase servicesfrom year. ALARAalsoexpresses itsthankstothose their assistanceandsupportthroughout thefinancial the centralandregional staff ofourfundingbodiesfor Home SupportProgram. We wouldliketothankboth Federal DepartmentofHealth–Commonwealth and theCommunityCare Programs andfrom the Safety andDisabilityServices– Queensland DepartmentofCommunities,Child contribution andtheongoingsupportof ALARA QLDLimitedacknowledgesthefunding FUNDING and othersources. through grantfunding,their individualpackageorplan level ofserviceprovided toeachindividualprovided systems inplacetoensure thatwemaximisethe area. Theorganisationstrivestoensure thatwehave disability supportserviceswithinourservicedelivery ALARA QLDLimitedaimstodelivercost-effective OUTCOMES FINANCIAL ANDADMINISTRATION as serviceusersprogressively transfertotheNDIS. termination ofthelastremaining fundingagreement This agreement willstayinplaceuntil theexpiryor types. and individualsupportacross arangeofservice Services inrecurrent fundingfortheprovision ofgroup ALARA received atotalof$5,626,896 from Disability the NDIS. outputs willbeadjustedaseligibleclientstransitionto 2019 althoughthequantumoffundingandagreed This serviceagreement wasextendedto30June coordinated care andcentre-based dayservices. and DisabilityServicesfortheprovision ofhomecare, Queensland Department of Communities, Child Safety of $2,382,147from theCommunityCare Branchof During the2016-2017yearALARAreceived atotal STATE GOVERNMENTFUNDING Annual Report ALARA REPORT 2016/17 | 37 ANNUAL Payroll deductions of $8,880 from the staff of the staff deductions of $8,880 from Payroll with Park. As agreed Carole the Visy Board to support used the donors, these funds are and a small component of Holiday Retreats urgent the funding is used to assist us to meet needs that fall outside the scope of current funding arrangements. Nolan Interstate from A donation was received vacation for the Lockyer Children’s Transport to These funds enabled the children program. Ministry of food participate in Jamie Oliver’s in the school holidays. program a long from A donation of $150 was received term ALARA family to assist with voucher for the ALARA Christmas party purchases for the end of year event for and refreshments ALARA staff. Sponsorship has Tavern The Yamanto continued to be an active sponsor of ALARA. the through A total of $822.17 was received gold coin the Sponsorship Program, year from donations at the Craft Beer Festival held on 29th October 2016 and fundraising proceeds the Melbourne Cup. from

ƒ ƒ ƒ ƒ Somerset Regional Council Community Somerset Regional Assistance Fund was made to the Somerset A successful application $1000 to establish an accessible Regional Council for of the Stepping in the grounds Community Garden Esk. in Heap Street Stone Centre under the Somerset Council A second application for an additional for $654.13 Community Program beds was also successful. four raised garden Grant Lockyer Regional Council Community the Lockyer from An amount of $2404 was received “Cooks Regional Council to establish an accessible Place Lockyer. Luke’s at Garden” A total of $27,316 in monetary donations were were A total of $27,316 in monetary donations the financial year to support the during received of ALARA services. This included: provision DONATIONS As in the prior year, Cr. Charlie Pisasale arranged the Cr. As in the prior year, of accessible portable toilets for the annual provision Christmas Party A donation of $2,800 was received to support the A donation of $2,800 was received employment of a facilitator to assist families at the This donation was Raceview Integrated Playgroup. of the then Mayor Paul made by the combined efforts Kylie Cr. Paul Tully, David Morrison, Cr. Pisasale, Cr. Antoniolli, Andrew Cr. Wendt, Wayne Stoneman, Cr. David and Cr. Sheila Ireland Charlie Pisasale, Cr. Cr. Pahlke. A donation of $150 was received from Cr. David Cr. from A donation of $150 was received the Pink Ribbon Fundraiser held Pahlke towards In addition, a further by our Ipswich Ladies group. for comprising funds donation of $200 was received visit to ALARA a morning tea for the Ladies Group lucky door prizes for the Place and to purchase Christmas Party. Ipswich City Council Christmas Fund the Ipswich City from A grant of $1800 was received annual ALARA Council to assist with the costs of the Christmas Party. LOCAL GOVERNMENT FUNDING LOCAL the following financial support ALARA received Local Government (including donations from from Councillors) in 2016-2017 period: The grant agreement for this service is current until for this service is current The grant agreement 30th June 2018. During the 2016-2017 year ALARA received a total a total year ALARA received During the 2016-2017 the Department of Health for the of $52,447 from (CHSP) Support program Commonwealth Home of domestic assistance, social for the provision This and social support – group. support – individual 65 years frail, aged people who are supports program Strait Islander). or Torres or over (or 50 if Aboriginal enables continuity for some This funding currently the upper age clients who reach community care or support for limits for state-funded community care their eligible aging carers. FEDERAL GOVERNMENT FUNDING FEDERAL GOVERNMENT Annual Report Thank youtoVISYstaff. Participants security inthegrounds ofthatsite. CCTV atLuke’s PlaceSalisbury Rdtoimprove Through thisgrantALARAreceived $1638toinstall Community Grant Queensland PoliceSafer This workwassubsequentlycompleted. bathroom andkitchenetteattheDingleyDellGallery. $30,454.55 towards theconstructionofanaccessible to theGamblingCommunityBenefitFundfor In late2016,ALARAwassuccessfulinanapplication Gambling CommunityBenefitFund comfort inhotsummerconditions. issues atLuke’s PlaceSalisburyRdtoimprove client These fundswere usedtoaddress climatecontrol payroll deductioninthe2016/2017financialyear. staffto matchthedonationsmadebyVisy through $10,120 wasreceived from thePrattFoundation Pratt Foundation TRUSTS ANDFOUNDATIONS 38 | ALARA ANNUAL REPORT2016/17 38 |ALARA Christmas Cakesforeachof the ƒ ƒ ƒ ƒ of theGetAway Program made

Brady Swim. ALARA received atotalof$1720from Phil Christmas Party. Club ofEsk,supportedtheLuke’s Place Esk A $1000donationwasreceived from theLions Garden. for theestablishmentofEskCommunity Lions, matchingtheSomersetCouncilgrant A $647.30donationwasreceived from theEsk Renovation project. funds contributedtowards theDingleyDell Function heldon1November2016.These VISY staff donors Dell. number ofprograms andtherenovation ofDingley expenses, activityentryandcampcostsacross a and resources, ALARAJetsTouch footballteam financial yearthatcontributedtowards equipment a widerangeoffundraisingactivitiesduringthe Children’s Service,clientsandfamiliesconducted Our DayServices,ActivitiesProgram, Laidley Fundraising Activities resources suchasartsuppliesforthegroup. successful. Thisgiftcard hasbeenusedtopurchase behalf oftheRaceviewIntegratedPlaygroup wasalso December andEasterholidays.Anapplicationon the group toattendmoviesandlunchduringthe a $300giftcard foruseatRiverlink.Thisenabled The ALARAvengerz were successfulinobtaining Riverlink CommunityGrant cheque wasmadeouttothesupplier. clients forthepurchase ofspecialiseditems.The ALARA hadsuccessinanapplicationonbehalfof Lady Mayoress’ CommunitySupportFund hoist foranindividual. enable theorganisationtopurchase anewceiling Youngcare AtHomeGrantsprocess for$4760to A successfulapplicationwasmadethrough the Young Care AtHomeGrant Annual Report ALARA REPORT 2016/17 | 39 ANNUAL The Dingley Dell Gallery (top); the new solar panels at The Dingley Dell Gallery (top); the new Road (bottom) Warwick INSURANCE advised that the organisation has public Members are liability coverage to the value of $20 million dollars in industry standards. any one event in line with current Indemnity, ALARA also has coverage for Professional Employment Practice and Officers Liability, Directors Audit and Statutory Liability and Tax Fidelity, Liability, motor levels of insurance for property, appropriate business interruption, vehicle, machinery breakdown, workers’ compensation and volunteers' insurance. All on a yearly basis with reviewed insurance policies are that we have sufficient to ensure our insurance broker needs. Insurance cover cover to meet ALARA’s continues to be a significant cost to the organisation. ALARA continues to have robust systems in place ALARA continues to have robust During the financial year our safety. to fire in relation was supported to undertake a Fire Chief Warden Safety Advisors Course FIRE SYSTEMS As outlined in previous annual reports, wherever wherever annual reports, As outlined in previous is made for replacement possible budgetary provision of the organisation's vehicles as they fall due. The organisation will continue to look for funding additional vehicles as opportunities to acquire in services. the increase through demand grows MOTOR VEHICLES Climate Control Work at Luke’s Place at Luke’s Work Climate Control Salisbury Rd Place Salisbury was undertaken at Luke’s Work back deck Rd to install an insulated ceiling for the and room for the personal care and air-conditioning These enhancements, funded by the “sun-room”. for beneficial Pratt Foundation grant will be extremely using these facilities. clients and staff Solar Panels at Warwick Rd Solar Panels at Warwick ALARA During the course of the financial year, Smart Plan contract solar accepted a commercial Panel system with AGL to install a 25.22kW Solar Road at no cost to the Warwick at 8 on the roof opportunity to reduce organisation. This was a great asset at our operating cost and to gain a long-term that will continue to deliver savings on cost no upfront energy costs into the future. Dingley Dell of the Dingley Dell to finalise Stage Two Work during the 2016/2017 Renovation was completed is further work to be there While financial year. become available, arts programs undertaken as funds at the beginning of the scheduled to resume were 2017/2018 financial year. PROPERTY Annual Report J. WOOFFINDIR G. FULLARTON TEAM DONATIONS JETS FOR THEALARA NOLAN’S TRANSPORT LION'S CLUBESK ESK HELPINGHANDSINC ESK COUNTRY MARKETSINC. GROUPS ANDORGANISATIONS V. VERRALL TY HUULE S. CARLSON R. MCMINN L. SIMPSON L. JONES M. KINGHAM P. VERRALL P. NEUMANN P. JEFFREY P. ANDERSON K. JEFFERY K. BRUMBY J. OLIVER J. GREER H. TRIEU H. OLMS G. SCHOSTAKOWSKI F. AMI E. THOMPSON E. SHAW E. NICHOLLS D. OXLEY D. ELLISON CR. DAVID PAHKLE INDIVIDUALS DONATIONS ACKNOWLEDGMENT OFSUPPORT 40 | ALARA ANNUAL REPORT2016/17 40 |ALARA BURKE -SMITH HILLNESS SHERLOCKS S. WHYTE P.D. VANDERGIESSEN P. WOOD P. BRADY M. POCOCK M. CAMERONTHOMPSON KMW ACCOUNTANTS J. POCOCK G. WORLAND G. PEASE G. OWEN G. NORRIS G. EVANGELISTA J. SEXTON J. HARRIS HUYBERS SWIMMARINEINDUSTRIAL FIRST GRADE B. TORRENS A. HOLZAPFEL SWIM DONATIONS FORTHEPHILBRADY L STUMER AHL GROUP(YAMANTO TAVERN) OF DINGLEYDELLGALLERY DONATIONS FORTHEREFURBISHMENT R. MCMINN BESGROVE DONATIONS INMEMORYOFMICHELLE Thank you Annual Report ALARA REPORT 2016/17 | 41 ANNUAL SUPPORTERS OR THEIR THESE INDIVIDUALS, ORGANISATIONS SUCH AS BY SUPPORTED US IN MANY WAYS STAFF TIME, PRIZES, GIFTS AND MATERIALS, DONATING PRO-BONO SERVICES, LETTERS OF SUPPORT, GIVING SIGNIFICANT DISCOUNTS ON GOODS OR SERVICES OR BY MAKING OPPORTUNITIES AND STAFF. FOR OUR CLIENTS AVAILABLE AGNES BROWN ANGELA BROWN ALARA ESK TEAM ALH GROUP AMANDA CROSBY AMANDA MONTELL ANDREW HOOPER ANDREW & FRANK MCGOURTY ANDREW SPARK LEAGUE THRIFT SHOP ANIMAL WELFARE TRUSTS, FOUNDATIONS AND TRUSTS, FOUNDATIONS COMMUNITY GRANTS GAMBLING COMMUNITY BENEFIT FUND IPSWICH CITY COUNCIL (VARIOUS) FUND LADY MAYORESS REGIONAL COUNCIL LOCKYER VALLEY FOUNDATION PRATT GRANTS QUEENSLAND POLICE SAFER COMMUNITY PROGRAM SOMERSET REGIONAL COUNCIL HOME CARE GRANTS YOUNGCARE AT and management of the Yamanto Tavern of the Yamanto and management Acknowledging the contribution of the staff of the staff the contribution Acknowledging PLUS OTHER INDIVIDUALS WHO REQUESTED BE WITHHELD OR DONATED THEIR DETAILS THAT ANONYMOUSLY. ALL ABOUT HAIR AND BEAUTY WITH EXTENSIONS ALL ABOUT HAIR AND BEAUTY WITH RD) (SOUTH STATION AUSSIE WORLD BAKERS DELIGHT BLACKALL STREET BUTCHERY BRISBANE BRONCOS IN THE COMMUNITY COLES SUPERMARKETS PTY LIMITED EPMS (EXECUTIVE PROPERTY MAINTENANCE SERVICES – IPSWICH) JOHN LEVACK ON GRANGE GLENDA’S HEISENBERG HAUS ICE RINK ICE WORLD OLYMPIC IMO CAR WASH IPSWICH DRIVING RANGE WORLD IPSWICH INFLATABLE JUST CUTS - IPSWICH KARANA DOWNS GOLF CLUB & SANDY GALLOP GOLF CLUB KFC LONE PINE KOALA SANCTUARY PTERODACTYL HELICOPTERS MONTEZUMAS (RIVERLINK) RIVERLINK COMMUNITY GRANTS (VOUCHER) SIZZLER AUSTRALIA KEPERRA LIONS CLUB THE GOLDEN VALLEY THE WHEEL OF BRISBANE DONATIONS OF VOUCHERS OR TICKETS DONATIONS SPONSORSHIPS RECEIVED 2015/2016 FINANCIAL SPONSORSHIPS RECEIVED 2015/2016 LAST ANNUAL YEAR WERE ACKNOWLEDGED IN THE REPORT (FUNDS RECEIVED AFTER 1 JULY 2016) AFTER 1 JULY (FUNDS RECEIVED M. KINGHAM ROSS LLEWELLYN CMH ELECTRICAL AUSTRALIAN PROPERTY LAWYERS SPONSORSHIP FOR THE FUNDRAISING SPONSORSHIP FOR DINGLEY DELL GOLF DAY Annual Report COUNCILLOR DAVID MORRISON COUNCILLOR CHARLIEPISASALE COUNCILLOR ANDREWANTONIOLLI COSTA GEORGIADIS CORBY FAMILY COMMONWEALTH RESPITEANDCARELINK CENTRE COLLUSION MUSICAUSTRALIA COLES –IPSWICH ASSOCIATION) COL &FLOLEE(LOCKYERDISTRICTSOFTBALL CMH ELECTRICALINDUSTRIES CLUB HOTELESK CLEVELAND ANGLICANTHRIFTSHOP(C.A.T.S.) CLAIRE SHELLEY CHANTAL GORDON CAMERON SAUNDERS CAMERON COOPER MOVING C &YEARTH FAMILYFULLARTON BUNNINGS –WESTIPSWICH BUNDAMBA STATE SCHOOL BUNDAMBA CHILDCARE WHEELS INC(ESK) BRISBANE VALLEY CARE&CONCERNMEALSON BROCK GORDON BRISBANE CANOEING BREE CORBYN BRADLEY KNACK BOB IMHOFF BRAVE COMPANION DOGRESCUEINC. BLACKALL RANGECOMMUNITYCARE BIZTOPIA CONGREGATIONAL CHURCH) BILLY DIEHM(MINISTERRACEVIEW BILL SAXBY BILL BOPF BIG ORANGE BETTER BUYMEATS BETH WAKEHAM BEACON LIGHTING(RIVERLINK) BAKERS DELIGHT LAWYERS AUSTRALIAN PROPERTY ATLANTA REALESTATE ASHLEY TATE ASH DAVIS ARTICULATE FRAMING(STEVERAINBOW) 42 | ALARA ANNUAL REPORT 2016/17 42 |ALARA HARVEY NORMAN(BOOVAL)HARVEY H&G BUILDINGCONTRACTORS GRANT FULLARTON GRAHAM KEIDGE GOODNA PRODUCE GOODLIFE RIVERLINK GOLDEN YEARSOFMUSIC GLORIA COX GREG WAKEHAM GLENNIS BENTLEY GIVIT GIGGLES HAIRANDBEAUTYSTUDIO GIBSON ARCHITECTS GERARD SCHOSTAKOWSKI GEOFF PEPPER–MARTIN GAYLE BATTAGLENE GARY SCHAFFER FRIENDLY GROCER–ESK FLEET CARD:BUSINESSFUELCARDSPTYLTD FAITH MUIR MANAGEMENTSERVICES EXECUTIVE PROPERTY EVAN BRIGHTON ESTATE OFSUECORY ESK SHOWSOCIETY ESK SCOUTS ESK LIONSTHRIFTSHOP ESK GOLFCLUB ERICA LOCKE EMPIRE HEALTH ANDNUTRITION EMILY BADKE ELLIOT MCAULIFFE ELLIE MOREY DREW HAMILTON DONNA DRUMMOND DISABLED SURFERSASSOCIATION (GOLDCOAST) DEE REEDY DEIRDRE BICKNELL COMMITTEE) RESERVE DAN FLANAGAN(PRESIDENTLAIDLEYRECREATION SAMPSON COURTNEY COUNCILLOR WAYNE WENDT COUNCILLOR SHEILAIRELAND MAYOR) COUNCILLOR PAUL TULLY (CURRENTLY ACTING COUNCILLOR KYLIESTONEMAN COUNCILLOR DAVID PAHLKE Annual Report ALARA REPORT 2016/17 | 43 ANNUAL KARRI BROWNE – SENIORS & DISABILITIES – SENIORS KARRI BROWNE OFFICER (ICC) DEVELOPMENT COMMUNITY REEDY KELLY BRISBANE – CHAIRMAN KEVIN RUTHENBERG CONGREGATION VALLEY KIPLEY JAMES KIRSTYN DWYER KIRSTI REEDY NETBALL ASSOCIATION LAIDLEY & DISTRICT AND ACCOMMODATION LAIDLEY CRISIS CARE CENTRE SOFTBALL ASSOCIATION LOCKYER DISTRICT LAIDLEY GARDEN CLUB INC. LAIDLEY GYM BOWLS LAIDLEY LAWN CLUB LAIDLEY LIONS JUNIOR RUGBY LEAGUE RESERVE COMMITTEE LAIDLEY RECREATION LAIDLEY SECOND CHANCE OP SHOP LAIDLEY SOCCER CLUB SCHOOL LAIDLEY STATE LAIDLEY SWIMMING POOL LAIDLEY TOUCH ASSOCIATION AGED AND HANDICAPPED LAIDLEY VALLEY ASSOCIATION LARA LATHAM STUMER LARRY LAURENCE MOREY LEIGH REEDY LIMELIGHT CINEMAS – RIVERLINK LEAH BISHOP LEANNE FIELDER LEISHA HAIM IRVINE LILY LIONS CLUB – ESK COMMUNITY ACTIVITY SHED LOCKYER VALLEY COMMUNITY DISABILITY LOCKYER VALLEY ASSOCIATION REGIONAL COUNCIL LOCKYER VALLEY LONE PINE SANCTUARY LORRAINE BROUGHTON LORRAINE MYERS LOUIS FRUIT MARKET – BOOVAL IPSWICH JETS LEAGUE CLUB PAINTS LUXURY KEIDEL LYN MADDISON GORDON MADDISON LEWIS MADDISON SCHAFFER HEALTHWORKS GYM (BRASSALL) HEALTHWORKS HELEN DONALDSON HELLOWORLD – ESK HANDS THRIFT SHOP HELPING FAMILY HILTON CAFÉ IPSWICH HOS BREATH BLACK HOLLY - ESK HARDWARE HOME TIMBER AND ICEWORLD (BOONDALL) IGA LAIDLEY IPSWICH CITY COUNCIL IPSWICH CITY MALL MANAGEMENT IPSWICH CITY COUNCIL WASTE IPSWICH COMMUNITY GARDENS IPSWICH COUNCIL LIBRARY IPSWICH CRIME PREVENTION UNIT IPSWICH GOLF DRIVING RANGE IPSWICH HORNETS IPSWICH JETS MEN’S IPSWICH JETS MIXED IPSWICH PCYC IPSWICH RUGBY LEAGUE TWO BOWTIQUE IT TAKES INC. ISAAC BRINDLEY ASSOCIATION JAMES RILEY JAMES SMITH JASON BAEK JENNELL CHIVERS MP IPSWICH JENNIFER HOWARD JESSE SCOTT JESSIE STEWART JILL KRIES JIM & DEBORAH MCDONALD JIM MADDEN MP IPSWICH WEST JOANNE PARDOE (ACCESS COMMUNITY JODIE BRACKENBURY SERVICES) JOE REEDY JOHN SEXTON JOHN WICKENDEN JUDY BOLTON JULIAN DAVIES JUST CUTS (IPSWICH) JUST SPORTS KARANA DOWNS GOLF CLUB LEADBETTER KATHY Annual Report RED CROSSTHRIFT SHOP–TOOGOOLAWAH RBC BUSINESSSOLUTIONS RACEVIEW CONGREGATIONAL CHURCH STATION QPS –CRIMEPREVENTION UNIT–YAMANTO QUEENSLAND FIREANDRESCUE (IPSWICH) QUEENSLAND LOCALAMBULANCE(IPSWICH) PTERODACTYL HELICOPTORS–CAPTAIN MIKE POHLMANS NURSERY FULLER) PIES @JACARANDASTREETBAKERY (TREVOR PHIL BRADY PETER &LINDATULLY PAULA HALSON PAUL BROADFOOT PARIS CRUIKSHANK PANCAKE MANOR PAULA WIELAND NRMA INSURANCE–BRISBANEBRONCOS NOWLANVIL AGEDCAREFACILITY EMPLOYMENT&TRAINING NORTEC: NICK DARBY NICHOLAS LYNCH NARELLE SCHAFFER NDS (QUEENSLANDOFFICE) NATALIA ANDTYSONLOFIPO NAOMI STAINES NATHAN SAILOR MYSTICAL CRYSTAL CRAFT MURR’S CERAMICS MINISTRY OFFOOD MIKE KINGHAM MICHELLE &GARY GANNAWAY MICHAEL VOOGT MICHAEL MUNT MEN’S SHEDTOOGOOLAWAH MELISSA MOREY MELISSA MCKLAREN “ME” GYM–SPRINGFIELD MEALS ONWHEELS–LAIDLEY MEALS ONWHEELS–REDBANK MAYOR PAUL PISASALE(FORMERMAYOR) MAX GORDON MARGARET SZOLNA MAITLAND COMMUNITYCARESERVICES 44 | ALARA ANNUAL REPORT2016/17 44 |ALARA SARAH’S DELICIOUS DELIGHTS SARA-JANE ROBINSON SARA LEVAC SALVATION ARMYOPSHOP–GATTON SALVATION ARMY–BUNDAMBA SWALA SPORTSWEAR SOMERSET REGIONALCOUNCIL SHIRLEY &WALLY NORTON SHAREE-LYN STJOHN SANDY GALLOPGOLFCLUB SARAH’S DELICIOUSDELIGHTS SARAH LEVAC SARAH HILTON SALLY MCMINN S WAKEHAM RUBY YAYA RUBY ANDTHEFOX(KATE FINNIGAN) ROX-ANNE CUNNINGHAM ROTARY CLUB–IPSWICHCITY ROTARY CLUB–BOOVAL RON DEVON ROGER WILLIAMS LEAGUE CLUB) ROB BICHEL(LAIDLEYLIONSJUNIORRUGBY ROB &CAROLFLETCHER RHEA BADKE&FAMILY Congratulations tothewinningTrivia Team! Annual Report ALARA REPORT 2016/17 | 45 ANNUAL VICKI VERRALL VILLAGE ROADSHOW THEME PARKS VISY – CAROLE PARK WEST MORETON DARTS ASSOCIATION – FERNVALE WOOLWORTHS ORGANICS WRAY TAVERN YAMANTO YMCA – SPRINGFIELD LAKES COMMUNITY CENTRE 30 MOB THANKS ALSO GO TO THE MANY MEMBERS OF AND THE COMMUNITY WHO THE ALARA FAMILY GOODS FOR THE ALARA DONATED GENEROUSLY PLACE FOR THE LUKE'S CHRISTMAS PARTY, MARKETS THE LAIDLEY AT LAIDLEY BOOK STALL PROGRAM INITIATIVES. AND VARIOUS VOLUNTEERS THANK YOU ALSO TO OUR MANY REGULAR THEIR TIME DONATED VOLUNTEERS WHO HAVE AND ENERGY TO ASSIST US TO PROVIDE QUALITY SERVICES AND SUPPORT FOR CLIENTS AND FAMILIES. SES ESK SES IPSWICH FOR BLAIR) NEUMANN MP (MEMBER SHAYNE SHELBY KNIGHT SHIRLEY SCHOSTAKOWSKI STEPHEN SCHOSTAKOWSKI SPORTING WHEELIES (JO MORGAN) ZIESOLLECK STEFAN CHURCH – LAIDLEY CATHOLIC ST PATRICK’S SOMMERSET REGIONAL COUNCIL NURSING HOME TABEEL TELSTRA TESS MCLENNAN FAIR) WHITE CHEMIST (BOOVAL TERRY THERESA DAVIES BLAXLAND TIFFANY TIGHTY WHITIES TOM MARSHALL TONI MCKLAREN TOUCH FOOTBALL SPECIALISED COX TOYAH TRIDAN ELECTRICAL TRL IPSWICH TYSON TURNER-THOMAS The Ladies Group expresses their thanks for the Safer Communities Grant to improve security at Salisbury Road. the Safer Communities Grant to improve their thanks for expresses The Ladies Group Annual Report ELSA WHITE SAVE’U SAUVAO RUTH BLACKBURN MICHAEL HOWCROFT HANS ANDERSON TESS MCLENNAN CATHERINE BLAINE RUSSELL BENTLEY MAUREEN MURRAY MELLISA MCKLAREN SARI KOCSARDI SIMONE POULSEN GRAHAM FROST MONALISA HARTMAN CECILIA KNAUTH CYNAMON TONER GRAHAM NUTTALL 5-YEAR AWARDS STAFF AWARDS 46 | ALARA ANNUAL REPORT 2016/17 46 |ALARA testament toan ongoing team “Our success is againa this year effort.” LORRAINE SHEA GAYLENE SMITH MARK DIAMOND 20-YEAR AWARDS SHERRALEE METCALF JOHN HORNE TRACY JOHNSTONE DAWN YOUNG DEEANN DAILLY LEAH CORBYN JULIE BOUNDS 10-YEAR AWARDS Artwork by ALARA artists ALARA QLD LIMITED.

8 WARWICK ROAD IPSWICH QLD 4305

PO BOX 63 IPSWICH QLD 4305

PHONE: 617 3817 0600 FAX: 617 3812 0450 EMAIL: [email protected]

WEBSITE: www.alaraqld.org.au

FACEBOOK: www.facebook.com.au/ALARAAssociationInc