Lake Garda, Venice & Verona
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FREEYOUR COPY EXPERTS IN COACH TRAVEL SINCE 1889 Gold Coach Holidays FROM £185pp UK & Continental Coaching Holidays Summer 2020 All excursions & entrance fees INCLUDED! 40+ NEW TOURS See page 2 for details FROM £289pp FREE Home Pick-Up on holidays of 4 days or more See page 6 for details WHAT THE JUDGES WERE LOOKING FOR... The judges were not only looking for a coach tour operator COACH TOURISM’S with more than 15 tour coaches but one that could demonstrate a commitment to quality, innovation and HIGHEST ACCOLADE! training, with an excellent industry reputation, together with Everyone at Bakers Dolphin are proud to announce examples of how it developed/enhanced its offering over the that we won two prestigious awards at the March 2018 last year. British Coach Tourism Awards at their annual ceremony. Coach Operator of the Year (Large Fleet) 2018 WHAT THE JUDGES SAID... Driver of the Year - Michael Blowers Our winner in this category is one of the oldest coach operators in the country, but its presentation demonstrated It is a huge accolade from our industry and underlines how modern and up-and-coming it is – including a clear our commitment to value and service that we have investment in both new vehicles and new technology. The held dear for 130 years. judges were particularly impressed by its dedication to safety, its personal service, and its professional marketing. The judges also appreciated that it’s a holiday business that goes above and beyond the coach industry standard, which helps to raise the profile of the industry as a whole. ALL EXCURSIONS and ENTRANCE FEES ALL EXCURSIONS as listed are INCLUDED IN THE PRICE & ENTRANCE FEES of your holiday meaning no hidden charges! INCLUDED! The North Yorkshire Moors Wakehurst Botanical Garden National Brewery Centre Chatsworth House & Gardens Railway See page 23 See page 44 See page 56 See page 61 Look at some of the wonderful destinations you can visit on our holidays with no hidden extra cost to pay. Loch Ness Cruise Giants Causeway, Ireland Visit Pisa best known for its Fabulous day out to Venice See page 88 See page 101 leaning tower See page 107 See page 109 2 TO BOOK CALL US ON 01934 41 5000 OR VISIT www.bakersdolphin.com WELCOME WELCOME TO OUR OVER Contents SUMMER 2020 Awards, excursions & entrance fee information 2 BROCHURE! NEW40 TOURS Welcome 3 Making memories Dear Traveller & Why Travel with us? 4 It is my pleasure to welcome you to our Summer 2020 brochure which I hope you will enjoy browsing through. FAQS & Loyalty Scheme 5 Our carefully selected hotels and inspiring itineraries will make your holiday Home Link and Tour Link 6-7 exciting, enjoyable, relaxing and remember when you travel with Bakers Gold Coach Tour Service 8 Dolphin all your DAILY EXCURSIONS AND ENTRANCE FEES ARE Gold Coach Tour Departures 9-10 INCLUDED AS DESCRIBED MEANING NO HIDDEN CHARGES! 2020 Departure Dates 11-16 Our fleet of vehicles are maintained to the highest standards to ensure your holiday runs smoothly, and don’t forget we also offer a range of holidays A Taste of Summer 17 travelling on our luxury Gold Coaches and these dates are available Gold Mystery Weekends 18 throughout this brochure. The Gold coach offers 50% extra leg room, panoramic views and hostess service offering complimentary hot drinks Gold Hotel Collection 19-31 which really does make your journey extra special. England 32-75 We are celebrating 130 years of being involved in travel and this underlines Wales 76-80 our commitment to the industry together with the value for money and Railway Breaks 81-85 service that we have provided over the years with our holiday programme. Channel Islands 86-87 In addition we recognise that booking a holiday represents a financial commitment and we take this responsibility to you, our customer, very Scotland 88-99 seriously. As a fully bonded tour operator we can assure you that your money Ireland 100-104 is protected in the extremely unlikely event we cannot meet our financial France 105-106 liabilities. Italy 107-111 We hope you enjoy our NEW brochure and to book a holiday simply call our friendly reservations team on 01934 415000, visit one of our shops in Austria 112-114 Weston Super Mare or Bristol, or book online at www.bakersdolphin.com Germany 115 We look forward to welcoming you on board very soon. Andorra 116 Very best wishes Spain 117 Spain & Portugal 118 Cruises 119-121 Trading Charter Amanda Harrington F.Inst TT & Booking Conditions 122-123 Sales & Marketing Director Travel Insurance 123 Tourism Director of the Year Book your 2020 holiday Coach Monthly special award winner Coach Tour Operator of the Year 2018 with our travel experts 124 CITO Quality Service Bakers Dolphin has been a member of CITO (Consortium of Independent Tour Operators) for the last 12 years. Comprised of regionally based coach and tour operators, our aim is to provide a higher standard of holiday through the CITO Quality Award. Tours have to meet certain criteria in order to qualify for the award. At Bakers Dolphin we fully endorse the aims of CITO and are delighted to confirm that a very high proportion of our holidays meet those criteria, as indicated by the CITO logo. Bonded Coach Holidays The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2019. Therefore, you will benefit from all EU rights applying to packages; Bakers Dolphin will be fully responsible for the proper performance of the package as a whole. Additionally, as required by law, Bakers Dolphin have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that they become insolvent. Bakers Dolphin are members of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd. This is a government approved consumer protection scheme. This ensures that in relation to the coach package holidays described in this brochure (or website) that the clients’ monies are protected by a Bond which may be called upon in the unlikely event of the members Insolvency. Clients are recommended to inspect the current membership certificate at our registered office or alternatively go to www.bch-uk.org or telephone 0207 240 3131 to confirm current membership. Your attention is also drawn to the Bonded Coach Holiday Group Trading Charter that will apply to these coach package holidays. Details of the Package Travel and Linked Travel Arrangements Regulations 2019 can be found at www.legislation.gov.uk/ukdsi/2018/9780111168479/contents VISIT US AT OUR SHOPS IN WESTON-SUPER-MARE OR BRISTOL 3 WHY WITH TRAVEL US? Making memories 1 in the FABULOUS FOOD & DRINK SUMMER Most of our holidays include dinner, bed and breakfast at your hotel and many of them also have in-house OF 2020 entertainment such as bingo, quizzes, afternoon tea dances and much more! Discover why you should Please see individual tour itinerary for details. book with us... 2 3 HAND PICKED GREAT HOTELS EXCURSIONS During your holiday brilliant All our hotels are hand-picked excursions to cultural cities, trips by us for their comfort and to historic homes and gardens, hospitality. Rest assured, you will shopping havens and enjoy en suite accommodation picturesque scenery will make and many more unique comforts your holiday a truly memorable on your Bakers Dolphin holiday. experience. The Shrigley Hall Hotel & Country Club Severn Valley Railway BOOKING YOUR HOLIDAY 4 Speak to one of our travel experts on FUN WITH 01934 41 5000 FRIENDS Book your holiday online www.bakersdolphin.com Our holidays are a great way to meet new and like-minded people, Pop in to one of our shops: as well as spending quality time with old friends and loved ones and creating lasting memories to Sovereign Centre The Arcade cherish for years to come. Weston-super-Mare Broadmead, Bristol BS23 1HL BS1 3JD 4 FAQS & LOYALTY SCHEME & LOYALTY FAQS Frequently Asked Questions How much is the deposit and when off point late afternoon/early evening. you bring a companion with you if you need is my final balance due? Your driver will be able to provide more assistance. Coach space and weight Please see the Terms and Conditions on specific information during your holiday. restrictions limit the number of walking aids pages 122/123 of the brochure for deposits that we can accept on each tour. payable and when the final balances would How much luggage can I bring? be due. If you wish not to pay the full One medium sized suitcase weighing no Mobile aids balance in one go; the remaining sum is due more than 20 kilograms (44lbs), plus one You must advise us at time of booking if you 6 weeks before departure. item of hand luggage. Porterage is included are bringing a lightweight foldable at most hotels. The Company’s drivers will wheelchair/pusher/wheeler. In the case Will I get a more detailed itinerary load and unload customer’s luggage. of a scooter or wheelchair powered with to take with me? a dry cell battery you must be able to break Yes, your full itinerary will be posted I have limited mobility; will these tours it down into separate parts each weighing approximate 7-10 days prior to departure be suitable for me? no more than 20 kgs (44lbs), and able to be along with your final confirmation The tours offer a varied level of activity and reassembled by yourself. If not you must documents (luggage labels, pick up timings, you can participate as much or as little as travel with a companion to help you.