National Vehicle Service Contract Application
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INTRODUCTION & PARTIES (FORD MOTOR SERVICE COMPANY): USED PLAN AGREEMENTS ON ELIGIBLE FORD, LINCOLN OR All service contract obligations, including the Application (this MERCURY VEHICLES THAT HAVE NO NEW VEHICLE LIMITED “Agreement”) are between Ford Motor Service Company, the Service WARRANTY REMAINING AND ELIGIBLE USED COMPETITIVE MAKE Contract Provider (hereinafter referred to as “We”, “Us” or “Our”) VEHICLES (REGARDLESS OF WARRANTY STATUS), Coverage BEGINS and the Service Contract Holder (hereinafter referred to as “You” or at the Signature Date and Current Mileage. Coverage ENDS at the “Your”). You may contact Us at the following address: earlier of the Number of Months Purchased or the Number of Miles Ford/Lincoln Protect Headquarters Purchased from the Signature Date and Current Mileage. P.O. Box 6045 3. DEFINITIONS: In this Agreement, the following capitalized terms Dearborn, Michigan 48121 have the meanings assigned to them: Toll-free number 800-521-4144 Branded Vehicle means a vehicle that has a valid certificate of title FULL FAITH AND CREDIT STATEMENT: In all states except in 1C that indicates: (i) a salvage title, (ii) that the vehicle was stolen or (iii) below, all service contract obligations under this Agreement are that an insurance carrier insuring the vehicle determined that the backed by the full faith and credit of Ford Motor Service Company physical damage to the vehicle exceeded the value of the vehicle. and are not guaranteed under a service contract reimbursement Commercial A vehicle is employed in a “Commercial Use” and subject policy. to applicable surcharge if: 1B. INTRODUCTION & PARTIES (FORD MOTOR COMPANY): If You a) it is used primarily for business purposes, or for government live in ND, NE, or WA, and Your vehicle is a Ford, Lincoln or Mercury, purposes, including by an individual or multiple drivers of any all service contract obligations under this Agreement, are between government agency or municipality; Ford Motor Company, the Service Contract Provider (hereinafter b) it is used in a farm, delivery, or construction business; referred to as “We”, “Us”, or “Our”) and the Service Contract Holder c) it is designated by the selling Dealer as a vehicle for (hereinafter referred to as “You or “Your”). “Commercial Use” when the sale is reported to the vehicle’s FULL FAITH AND CREDIT STATEMENT: In 1B, all service contract manufacturer as a Commercial unit obligations under this Agreement are backed by the full faith and d) it is used as for-hire car transportation (i.e. ride share) and food credit of Ford Motor Company. delivery mobile apps, including but not limited to, Uber, Uber 1C. INSURED AGREEMENT STATEMENT: In the states of IA, IN, MD, Eats, Lyft, etc. ND, NE, WA and WI, all service contract obligations on Competitive Competitive Make Vehicle means any vehicle other than a Ford, Make Products are fully insured and guaranteed by a policy of Lincoln or Mercury vehicle. contractual liability insurance or service contract reimbursement Disappearing Deductible means a deductible option under which insurance. The policy is issued by: there is no deductible charged for each Eligible Repair Visit when The American Road Insurance Company repairs or services are performed by the Selling Dealer. P.O. Box 6045 Emergency Repair means necessary service or repair to an inoperable Vehicle at a dealer or repair provider other than a Ford or Dearborn, Michigan 48121 Lincoln dealership due to covered Failure 1D. INSURER GUARANTEE: In the states of IA, IN, MD, ND, NE, WA Failure means a cessation of normal mechanical or electrical and WI, Our obligations are guaranteed under a service contract functioning of the Vehicle components covered by this Agreement reimbursement insurance policy issued by The American Road that arise from defects in materials or workmanship or caused by Insurance Company, which is identified in Section 1C of this normal wear and tear covered by this Agreement Agreement. If We do not provide, or reimburse or pay for, a service Internal Lubricated Parts means parts within the engine block that that is covered by this Agreement within sixty (60) days after You file are part of the reciprocating/moving assembly including crankshaft, a claim and provide Us proof of loss, or if We become insolvent or camshaft, pistons, connecting rods, valve train components (i.e. otherwise financially impaired, You may file a claim directly with The valves, springs, keepers, rockers, lash adjusters, tappets/lifters, American Road Insurance Company using the contact information piston rings, oil pump, oil pressure regulator and piston wrist pins). listed in Section 1C. Any claim You file under this Agreement with New Vehicle Limited Warranty means the manufacturer’s original The American Road Insurance Company will be subject to the limited bumper-to-bumper warranty covering a new Vehicle or the exclusions, deductibles, and limitations set forth in this Agreement. parts and components of the new Vehicle. 2A. ENTIRE AGREEMENT: This Agreement, which includes the Retail Value of the Vehicle means the retail value of the Vehicle at Application, is the complete and exclusive statement of the the time of repair or service, as determined by “National Auto agreement and understanding between You and Us regarding the Dealers Association (N.A.D.A.) Guide” or other nationally published extended service contract and related benefits for Your vehicle. vehicle valuation guide, taking into consideration the location, 2B. WHEN COVERAGE BEGINS AND ENDS: For NEW PLAN mileage and condition of the Vehicle. AGREEMENTS, Coverage begins at the New Vehicle Limited Warranty Scheduled Maintenance Services means all scheduled maintenance Start Date and Zero Miles. Coverage ends at the earliest of the services at the service intervals listed in the Scheduled Maintenance Number of Months Purchased or the Number of Miles purchased Guide for the Vehicle, including adherence to the normal or severe from the New Vehicle Limited Warranty Start Date or Zero Miles. duty mileage and time requirements depending on vehicle usage. USED PLAN AGREEMENTS ON ELIGIBLE FORD, LINCOLN OR Selling Dealer means the authorized Ford or Lincoln dealership that MERCURY VEHICLES THAT HAVE NEW VEHICLE LIMITED WARRANTY sold the service contract represented by this Agreement. REMAINING AT THE TIME OF PURCHASE, Coverage begins at the Signature Date means the date You signed the Application to this Signature Date and Current Mileage. Coverage ENDS the earlier of Agreement. the Number of Months Purchased or the Number of Miles Purchased Snowplow means any new or used F-150 (except 2011-2012 model from the expiration of the New Vehicle Limited Warranty. years), F-250, F-350, F-450 or equivalent Competitive Make pickup FPLP 8250- NAT APPS/PROVS W/KEY (OCT 19) Page 1 of 11 TERMS AND CONDITIONS truck that is factory equipped with a Snowplow Prep Package and balancing, unless the repair to such items is required in connection used to plow snow. with the repair of a Failure. Warranty Start Date, for the New Vehicle Limited Warranty, means Brakes - Master cylinder, calipers and wheel cylinders, combination the date on which the Vehicle was placed into original service. valve, all metal lines and fittings, power brake booster, backing Wear Items means coverage for brake pads and linings, clutch disc, plates, springs, clips and retainers, self-adjusters, parking brake spark plugs, engine belts, coolant hoses, hose clamps and o-ring linkage and cables, brake pedal shaft, brake chambers, air brake seals, wiper blades and shock absorbers/struts replaced due to compressor, air brake foot valve, air brake quick release valve, air normal wear and tear, not as part of a scheduled maintenance brake modulator relay valve, and air brake parking brake dash valve. interval. NOTE: This coverage includes only the items listed in this paragraph 4. DEDUCTIBLES: and does not include brake drums, rotors, linings or pads, unless STANDARD DEDUCTIBLES the repair to such items is required in connection with the repair of If You elected coverage with a Standard Deductible or Optional a covered Failure.