THE OFFICIAL NEWS OF WEDNESDAY FEB. 22, 2017 17 HIPAA & BREACH REPORTING PAGE 4 HEALTH IT TRENDS PAGE 49 FHIR & THE ARGONAUT PROJECT PAGE 49
WHICH TOPICS WILL DOMINATE THE CONVERSATION AT HIMSS17? BIG DATA & ANALYTICS 45% INTEROPERABILITY 42% SHOW MACRA / MIPS 22% POPULATION HEALTH 27% PRECISION MEDICINE 18% SECURITY 40% TELEHEALTH 25% VALUE-BASED CARE 31% SOURCE: HEALTHCARE IT NEWS READER SURVEY D FORAILY MORE SHOW COVERAGE SEE DESTINATIONHIMSS.COM EPIC ANNOUNCEMENT
REPLACING THE AFFORDABLE CARE ACT MIKE LEAVITT BELIEVES CHANGES WILL BE DEFERRED FOR TWO TO FOUR YEARS AFTER ANY REPEAL. PAGE 8 JUDY FAULKNER UNVEILS TWO NEW EHR VERSIONS. PAGE 8 SOCIAL HURDLES DOCS NEED TO TREAD CAREFULLY WITH PLATFORMS LIKE TWITTER. PAGE 54
STEVE LIEBER AND MIKE LEAVITT MICHAEL RUTTY
ATTACHING VALUE TO DATA AN EHR HEADACHE? ALL ABOUT REIMBURSEMENT Payers seek ways to quantify AMA’s CMIO says technology is CMS officials unpack MIPS use of data. page 4 falling short. page 51 categories. page 53 A COORDINATED CARE EXPERIENCE MATTERS.
Our powerful healthcare solutions keep providers and patients all on the same page. Because connected care is the best care. Learn more at InterSystems.com/himss17
FHIR-SIDE CHAT AT THE INTERSYSTEMS HIMSS17 BOOTH 1561: Dr. Russell Leftwich, Senior Clinical Advisor for Interoperability, InterSystems Wednesday, February 22, 12:00 p.m. - 1:00 p.m., Booth 1561 SPONSORED ADVERTORIAL
Democratizing data to transform population health and care
Serving more than 700,000 patients in the East of England, Lincolnshire Health and Care (LHAC) combines 13 health and social care organizations, including mental health and community services. LHAC’s Gary James explains how the county’s new integrated Care Portal system, based on InterSystems HealthShare®, is helping transform healthcare for an aging and widely dispersed population.
Why introduce the Care Portal now? Clearly these effi ciencies will have a monetary value, but more The challenges we are facing today in Lincolnshire are similar importantly, the system frees the clinician to treat more patients, to those of health systems around the world. We need to deliver while also improving performance. We expect it to have a huge sustainable services for a rapidly aging population. impact supporting shared care planning for conditions like diabetes or end-of-life care, where multidisciplinary teams Almost 10 percent of the county is more than 75 years old. More are involved. than 14 percent of our population lives in some of England’s poorest areas, where lifestyle conditions like heart disease and On its own, the Care Portal is unlikely to completely transform diabetes are forcing us to reconsider how and where we deliver the way we work. But we view it as an important fi rst step services. And like many providers, we’re working within toward achieving our shared vision for LHAC. increasingly stretched budgets. What is that vision? We need to provide high-quality patient care while also delivering One of the most important challenges for local healthcare effi ciencies, but be intelligent about changing services. Making organizations is to work together. The structure of our LHAC Gary James arbitrary cuts often creates new problems, so we’re taking a partnership enables us to create systemwide strategy change Lincolnshire Health and Care diff erent approach – putting information sharing at the heart with clinicians at the center. Our own research and key policy of our plans. drivers highlight how a shared care record reduces risk, improves decision-making and helps avoid duplication and waste. How will a shared record transform clinical care? “We are Some of our GP practices report more than 15 percent Also, we want patients to do more than consent to their prevalence of diabetes, with patients regularly moving among information being shared by healthcare professionals. Our aim is confi dent that diff erent healthcare providers. As a result, patient data could be to involve patients in their own care. In the future, the new system fragmented even in the same hospital, where there can be up will include an online portal giving patients access to their health our shared to 50 data sources. When we look at the health and social care information across multiple care providers. In time, they will also environment in the county, there are potentially hundreds of be able to share their records with friends, family, and caregivers. care record data sources. It’s easy to get carried away with possibilities. In developing The Lincolnshire Care Portal sits outside organizational silos. the Care Portal, we’re investing in our system, our staff , and our will enable us It is an end-to-end system where clinicians across Lincolnshire patients. In so many cases, the drive to save money can result in view the entire patient journey through a shared care record declining standards of care. In Lincolnshire, we are confi dent that to establish in real time, including current prescriptions and medical history. our shared care record will enable us to establish a more joined up, sustainable health and care system. a more But will the new portal save money? The driving force for LHAC is to identify programs that will both joined up, improve outcomes and save money. We estimate that we will save up to £23 million ($24 million) over fi ve years – in part by avoiding duplicate tests and X-rays. sustainable
More importantly, a majority of the savings will be in time rather health and than cash. For example, a hospital pharmacist can take up to 30 minutes to review a patient’s current and past drug regimen. care system.” With the Care Portal, this can be done in seconds.
Visit us at booth #1561 About InterSystems InterSystems is the engine behind the world’s most important applications. In healthcare, fi nance, government, and other sectors where lives and livelihoods are at stake, InterSystems is the power behind what matters. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offi ces worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information, visit InterSystems. com/himss17. 17 / TODAY AT HIMSS When it comes to HIPAA guidance on Payers seek breach reporting, confusion reigns ways to attach Improper breach reporting can be costly, so it’s crucial value to data organizations show their work to Orion Health’s Dave Bennett says, ‘Data is avoid fines. By Jessica Davis going to drive healthcare.’ By Susan Morse ORLANDO — IF YOU HANDLE A BREACH THE WRONG WAY IT WILL COST YOUR ORGANIZATION (OWEVER IF YOU DO ORLANDO — EVERYONE WANTS DATA, BUT THE MORE ELUSIVE GOAL SECURITY RIGHT THOSE FUNDS INSTEAD WILL GO TOWARD IS GETTING VALUE OUT OF THAT DATA ACCORDING TO *OHN 7ALSH IMPROVING YOUR ORGANIZATION AND PATIENT CARE CHIEF TECHNOLOGY OFFICER FOR (ORIZON "#"3 OF .EW *ERSEY !DAM 'REENE A PARTNER AT LAW FIRM $AVIS 7RIGHT h2EALIZING THE VALUE OF HEALTH )4 WERE SEEING PROMISING JOHN WALSH 4REMAINE IS A FORMER REGULATOR AT THE 53 $E TRENDS AND ACTUAL RESULTS HERE 7ALSH SAID PARTMENT OF (EALTH AND (UMAN 3ERVICES (E WAS $AVE "ENNETT EXECUTIVE VICE PRESIDENT PRODUCT AND RESPONSIBLE FOR DETERMINING HOW ()0!! RULES APPLY STRATEGY FOR /RION (EALTH SAID HES NOT THE FIRST PERSON TO h$ATA PLAYS A HUGE PART IN TRYING TO UNDERSTAND WHATS TO BOTH NEW AND EMERGING HEALTHCARE TECHNOLOGIES SAY SOFTWARE IS A DRUG GOING ON v HE SAID "UT 'REENES NOT CONVINCED THE INDUSTRY IS ANY CLOSER h7E THINK DATA IS GOING TO DRIVE HEALTHCARE v "ENNETT !NOTHER QUESTION POSSIBLY FOR FUTURE ATTORNEYS IS WHO TO UNDERSTANDING WHAT CONSTITUTES A ()0!! VIOLATION SAID h(EALTHCARE IS GOING TO BE A MATH PROBLEMv OWNS THAT DATA THE SPEAKERS SAID WHEN THOSE DEVICES ARE BREACHED AND E0() IS EXPOSED 4O GET TO A LONGITUDINAL PATIENT RECORD ONE WHICH LOOKS (ORIZON COVERS ABOUT PERCENT OF THE .EW *ERSEY h4HE CHALLENGE IS THAT TO THIS DAY THERES NO ONE WAY TO AT THE ENTIRE PATIENT AND RECORD SYSTEMS NEED TECHNOLOGY MARKET AN AREA WITH THE HIGHEST PREMIUMS IN THE COUNTRY DESCRIBE A COMPROMISE AND DETERMINE WHAT THAT MEANS TO HANDLE AND STORE DATA WHERE THE COST OF CARE IS SKYROCKETING AND THERES AN OUT IN PRACTICE v 'REENE SAID h4HERES NO ONE CONSENSUSv 4HIS IS GETTING MORE IMPORTANT AS HEALTHCARE MOVES TO OF NETWORK CHALLENGE BEING NEXT DOOR TO -ANHATTAN h&OR EXAMPLE IF SOMEONE LOOKS AT INFORMATION BUT A WORLD OF CONSUMERIZATION $IGITAL THERAPIES NOW CAN 7ALSH SEES A LOT OF WASTE IN THE MARKET (E BELIEVES DOESNT DO ANYTHING WITH IT IS IT A COMPROMISE v PREDICT WHO IS AT RISK FOR A HEART ATTACK BY THE SOUND OF A PERCENT OF SPEND IS A WASTE PATIENTS VOICE ACCORDING TO "ENNETT (ORIZON BEGAN MOVING INTO VALUE BASED CARE IN 4HERE ARE FIVE ELEMENTS OF A BREACH (ORIZON HAS BEEN PARTNERING WITH PROVIDERS TO AGGREGATE AND CURRENTLY HAS ABOUT BUNDLES ACROSS NINE SPECIALTIES 0ROTECTED HEALTH INFORMATION DATA AND ANALYZE IT 7ALSH SAID )T HAS SEEN SIGNIFICANT IMPROVEMENT THROUGH THE !#/S 5NSECURED 0() 4HERES A FOCUS ON WELLNESS METRICS FOR THEIR PATIENT CEN 7ALSH SAID )MPERMISSIBLE USE OR DISCLOSURE OF 0() TERED PEDIATRIC PROGRAM 4HERE ARE NO SPECIFIC PROGRAMS 4HE RESULT IS %2 VISITS ARE DOWN PERCENT THE TOTAL COST 4HREE STATUTORY EXCEPTIONS AROUND CHILDHOOD OBESITY BUT MEASURING WEIGHT LEADS TO OF CARE IS DOWN PERCENT HOSPITAL ADMISSIONS PERCENT 7HATS THE PROBABILITY OF COMPROMISE DETER CONVERSATIONS 7ALSH SAID AND THERE ARE BETTER CONTROLS FOR DIABETES AND SCREENINGS MINED THROUGH A BREACH RISK ASSESSMENT )T BOILS DOWN TO THIS )S SOMEONE VIEWING 0() WITHIN AN ORGANIZATION AND DOES THAT PERSON HAVE THE RIGHTS TO DO SO 'REENE EXPLAINED 7HAT BECOMES A CHALLENGE IS THE NEW RANSOMWARE GUIDANCE RELEASED BY ((3 /FFICE FOR #IVIL 2IGHTS IN *ULY THAT DETERMINED RANSOMWARE TO BE A hDISCLOSURE OF INFORMATIONv 'REENE SAID THAT ALTHOUGH HACKERS MAY HAVE TAKEN OVER THE SYSTEM BUT HAVENT VIEWED THE DATA EVEN WITHOUT EXFILTRATION RANSOMWARE REPRESENTS DIS CLOSURE 5NDER ()0!! DISCLOSURE CONSTITUTES A BREACH h4HIS REALLY DOES REPRESENT A CHANGE IN BREACH REPORTING AND HOW ORGANIZATIONS VIEW WHAT CONSTITUTES A BREACH v 'REENE SAID h%VEN THOUGH THERE ARE EXCEPTIONS TO THE DISCLOSURE AND A LOW PROBABILITY OF COMPROMISE THE REGULATIONS DONT MAKE THAT DISTINGUISHABLEv ((3 BLURRED THE LINES WITH THIS GUIDANCE 'REENE EXPLAINED h%VERY TIME YOU HAVE RANSOMWARE YOU HAVE A BREACH UNLESS YOU CAN DEMONSTRATE OTHERWISEv 4O REDUCE CONFUSION ORGANIZATIONS SHOULD FOCUS ON SHOWING THE WORK TO DEMONSTRATE ACTIONS ON HOW IT REACTED TO A BREACH HE CONTINUED HIMSS Women in Health IT convened its second roundtable on Tuesday at HIMSS17. This year featured the h)TS LESS IMPORTANT TO GET THE RIGHT ANSWER THAN TO winners of the inaugural HIMSS Most Influential Women in Health IT Awards. Also participating were the judg- SHOW YOUR WORK 3HOWING YOUR WORK IS CRUCIAL v SAID es, tapped by HIMSS Executive Vice President Carla Smith (top right). The discussion centered around topics 'REENE !ND JUST BECAUSE ANOTHER ORGANIZATION WITH A such as what advice would you give to young women coming up in the path behind you? Why are the awards SIMILAR INCIDENT COMES UP WITH SOMETHING DIFFERENT IT important, and what does receiving one mean to you? DOESNT NECESSARILY MAKE AN ORGANIZATIONS DECISION WRONG ,ASTLY OFTEN INCIDENTS DONT NECESSARILY INVOLVE JUST ONE DISCLOSURE IT CAN INVOLVE MANY 'REENE SAID THOROUGHLY INVESTIGATING AN INCIDENT IS IMPERATIVE ON THE HIMSS EXHIBIT FLOOR VISIT SPECTRUM MEDICAL, INC. BOOTH 3088
4 Wednesday, February 22, 2017
Don’t just connect. Let connectivity drive innovation.
To keep pace with the connected world, you need an agile infrastructure, the right collaboration tools and the ability to leverage the information you’re collecting.
Organizations that harness that data are making smarter, faster decisions—improving business and their patients’ lives.
Transforming healthcare through connected technology at booth 761.
© 2017 Verizon. All rights reserved. SPONSORED ADVERTORIAL The adaptive healthcare enterprise
Shawn Hakl, vice president, product and new business innovation, Verizon Enterprise Solutions, is responsible for the security, IP networking and managed services products that Verizon delivers to enterprise, small/medium business, wholesale and partner customers. He discusses the concept of the adaptive healthcare enterprise.
What is driving digital transformation in operations, expertise to operate at scale and the ecosystem healthcare? needed to take maximum advantage of the benefi ts of the While security and privacy continue to dominate enterprise technology. Managing SD WAN environments requires advanced priorities, adoption of high-bandwidth applications such as analytics in application policy performance. Verizon’s services telemedicine and EMR/EHR infrastructure are driving the need for deliver on the technology, expertise and governance for our an effi cient delivery of business critical applications. We have seen global enterprise customers for an end-to-end solution in the rise of healthcare exchanges and mobile clinics, which managing SD WAN environments. promote collaboration among institutions and sharing of information. Further, the IoT (Internet of Things) phenomenon has How is the adoption of the technology? stormed healthcare with new medical devices generating high Customer response has been very positive. Since the launch of demands for real-time data. Verizon’s SD WAN service in 2015, we have seen enterprises globally making SD WAN the foundation of their network How does SD WAN deliver on the digital transformations strategy. Not only have we already deployed transformation for Healthcare? SD WAN solutions spanning multiple vendors, we have Shawn Hakl When people think about IoT and healthcare, they might fi rst operationalized the deployments at scale and are continuing to Verizon Enterprise Solutions think SD WAN drives agility to help meet business outcomes for evolve the maturity of SD WAN solutions. Verizon has M&A deals, business partnerships and cloud/IoT adoption by successfully deployed SD WAN solutions to thousands of “We have seen leveraging key technology benefi ts of network segmentation locations globally for enterprises, and we expect this trend to and the effi cient delivery of applications. M&A deals can be increase in 2017. Interestingly, it’s the larger, more conservative integrated much more quickly as a result of the overlay institutions that are adopting fi rst, unlike what we see with other the rise of networks created by SD WAN instead of the traditional approach technologies. In this specifi c sector, we have deployed at scale of requiring network engineering teams to integrate the for one of the largest health and safety organizations globally, healthcare infrastructure. As medical applications are virtualized and as well as a few other Fortune-50 healthcare and global Pharma migrated to the cloud, SD WAN enables building overlay companies. exchanges and networks and extending security functions to cloud centers quickly while managing performance to these applications. How does enterprise transformation at the network mobile clinics, Rapidly deploying secure network segmentation also benefi ts level connect to healthcare’s primary goals of smaller radiology groups and business partners who don’t have addressing cost, quality, and access to care? EMR/EHR to connect and access larger hospital networks. While payers and pharma have always operated with an which promote enterprise mindset, provider organizations, hospitals and Adoption of IoT in medical equipment generally suff ers from integrated delivery networks have made that transition more collaboration huge bursts in bandwidth consumption that’s critical for real-time slowly – learning how to navigate the balance beam between care. SD WAN not only manages bandwidth utilization but is healthcare as a service and healthcare as a business. A great among further enhanced by Verizon’s integration to bandwidth deal of organizational focus for those businesses has on-demand services off ered via Dynamic Bandwidth. understandably been directed at transformation in care delivery institutions and models and compliance requirements. Innovation has been Why is SD-WAN foundational to enterprise focused on interoperability, disease management, sharing of transformation and how is Verizon well positioned telemedicine, remote patient monitoring, wellness and other to lead this for enterprises? solutions aimed purposefully at improving care outcomes. But Network, compute and storage are three pillars of enterprise innovation at the edge starts with innovation at the core. All of information” infrastructure. Many of the innovations that have transformed the that care-centric and compliance-centric innovation is compute environment are being adopted to make networking predicated on the assumption of fast, reliable connectivity, more agile and secure. SD WAN has propelled this innovation seamless interoperability, end-to-end security, real-time and transformed the network infrastructure. SD WAN delivers on collaboration and mobility. The backbone of all of this is a the agility required to provide clear business value by allowing responsive, agile network that can adapt to the evolving needs for an intelligent trade-off between performance, cost and of your organization. security for each individual application. Verizon’s service off ering for SD WAN delivers the advisory services to implement the
Visit us at booth #761 About Verizon Enterprise Solutions Verizon Enterprise Solutions helps clients improve customer experience, drive growth and business performance and manage risk. With industry-specifi c solutions provided over the company’s secure mobility, cloud, strategic networking, Internet of Things and advanced communications platforms, Verizon Enterprise Solutions helps open new opportunities around the world for innovation, investment and business transformation. Visit www.verizonenterprise.com to learn more. 17 / TODAY AT HIMSS Mike Leavitt: ACA repeal likely to defer change for two to four years The former HHS secretary says value-based care is likely to remain as a core principle of new legislation. By Tom Sullivan
ORLANDO — MIKE LEAVITT, THE FORMER 5TAH GOVERNOR AND (EALTH AND (UMAN 3ERVICES SECRETARY SAID THE NEW ADMINISTRATION WILL REPEAL 0RESIDENT /BAMAS !FFORDABLE #ARE !CT BY !PRIL "UT THAT LEGISLATION WILL LIKELY DEFER CHANGES FOR TO YEARS h4HERE IS AS CLOSE TO A POLITICAL IMPERATIVE AS CAN BE ESTABLISHED FOR #ONGRESS TO DO SOMETHING v ,EAVITT SAID HERE AT THE ()-33 (8 EXECUTIVE BREAKFAST ON 4UESDAY h4HERES NO WAY THEY CAN PRETEND THE ;!#!= DIDNT EXISTv ,EAVITT SAID THAT #ONGRESS AND THE 4RUMP ADMINISTRATION WILL NEED TO FIGURE OUT THE INDIVIDUAL MANDATE SORT OUT -EDICAID EXPAN SION AND KEEP IN MIND THEIR COMMITMENT TO NOT TAKE INSURANCE AWAY FROM THE MILLION !MERICAN WHO ENROLLED UNDER /BAMACARE h4HEYRE LIKELY GOING TO BUILD ON MIKE SOME THINGS THAT LEAVITT ARE NOT NECESSAR ILY ANATHEMA TO Epic CEO Judy Faulkner THE 2EPUBLICAN IDEOLOGY v ,EAVITT reveals two new EHR versions SAID h4HERES A LOT 2EPUBLICANS WILL BUILD ON are in development CHANGE AND HELP The new versions will provide pathways for providers who don’t need FULLY IMPROVEv "OTH PARTIES By Bernie Monegain the full version of Epic. FOR INSTANCE AGREE ON CORE TENETS n ORLANDO — WHAT A DIFFERENCE ONE YEAR CAN MAKE )N HOUSE h#ABOOBLEv AND &AULKNER IS NOW WORKING ON VALUE BASED CARE THE WORLD OF %PIC FOUNDER AND #%/ *UDY &AULKNER +IT n AS IN +IT #ABOODLE h+IT IS MAKING EVERY NEEDS TO REPLACE WHERE CREATING NEW TECHNOLOGY MEETS WITH A DELIGHT THING VERY OPEN v &AULKNER SAID FEE FOR SERVICE FOR WORDS WAS A PRODUCTIVE AND REWARDING YEAR &AULKNER SEEMS TO RELISH HER WORK AND IS BUOYED BY COORDINATED CARE IS (OW SO IT )S THERE ANY TIME WHEN IT BECOMES A GRIND BETTER THAN UNCOOR h7ERE DEVELOPING SOME REALLY NIFTY NEW SOFTWARE v h3OME PARTS DO v SHE REPLIED h3OMETIMES WHAT DINATED CARE AND SHE TOLD (EALTHCARE )4 .EWS ON 3UNDAY AFTER AT BECOMES A GRIND IS NOT THE WORK ITSELF BUT HOW LONG COSTS HAVE TO BE TENDING THE DAYLONG #()-% ()-33 #)/ &ORUM IT TAKES AND HOW MUCH OF MY LIFE IT TAKES AND HOW BROUGHT DOWN AT ()-33 LITTLE ) HAVE FOR OTHER THINGSv 2EPEAL IS ONE h4HERES GOING TO BE THREE VERSIONS OF %PIC v (OWEVER THERE ARE REWARDS n FOR EXAMPLE KNOWING PART OF THE PROCESS &AULKNER SAID h4HATS WHAT WERE WORKING ON NOW THAT THERE ARE SO MANY DRUG TO DRUG INTERACTIONS n A AND ,EAVITT SAID 4HERES %PIC 3ONNETv 3HE PAUSES TO NOTE THAT AN QUARTER MILLION n AVERTED THROUGH %PIC SYSTEM ALERTS THAT REPLACING THE hEPICv IS A LONG POEM n AS IN (OMERS @/DYSSEY !S 3HES ALSO PLEASED THAT %PIC CUSTOMERS HAVE DONE LAW WITH ANOTHER IS A FIVE PHASE PROCESS BEGINNING WITH THE BUDGET RES SHE PUT IT hEVEN THOUGH WERE COMPUTER SCIENTISTS WE WELL FINANCIALLY SHE SAID 9ES %PIC %(2 INSTALLATIONS OLUTION MOVING ON TO EXECUTIVE ORDERS AND RULES THEN THE BILL TO ACTUALLY CAN STILL BE LITERATEv ARE KNOWN TO COST MILLIONS OF DOLLARS "UT &AULKNER REPEAL THE !#! /NCE THAT HAPPENS #ONGRESS WILL CREATE WHAT ,EAVITT 3ONNET SHE SAID IS THE SMALLER POEM 3HE DE HAS DONE THE MATH AND CREATED CHARTS /VER THE YEARS CALLED 2EPLACE FOLLOWED BY 2EPLACE SCRIBES 3ONNET WHICH IS NOW IN DEVELOPMENT AS %PIC TO AND ACROSS ALL HEALTHCARE ORGANIZATIONS 7HEREAS ,EAVITT SAID THE BUDGET RESOLUTION HAS ALREADY HAP TECHNOLOGY WITH SOME OF THE FEATURES REMOVED )T HAS A SHE BELIEVES THAT -OODYS AND 3TANDARD 0OORS PENED AND THAT HE EXPECTS THE REPEAL BILL BY !PRILS END HE DOESNT LOWER PRICE POINT AND IT CAN BE JUST THE RIGHT TECHNOLO STATISTICS DEMONSTRATE THAT %PIC CUSTOMERS REAPED THINK THAT PART OF THE PROCESS WILL HAVE AN IMMEDIATE IMPACT GY FOR ORGANIZATIONS THAT DONT NEED THE FEATURES OF THE PROFITABILITY UNSURPASSED BY CLIENTS WHO IMPLEMENTED h4HE REALITY IS THAT ITS NOT GOING TO UNFOLD RAPIDLY v HE SAID CITING FOR FULL %PIC %(2 4HEN THERES YET ANOTHER VERSION ONE HER COMPETITORS %(2S EXAMPLE THE POTENTIAL APPROACH TO USE TAX CREDITS TO REPLACE THE !#! AS BETWEEN THE FULL %PIC %(2 AND THE 3ONNET "OTH WILL &OR &AULKNER WAS A VERY GOOD YEAR INDEED &ROM SOMETHING THAT WOULD TAKE THE )23 A COUPLE YEARS TO PREPARE FOR PROVIDE A PATH TOWARD UPGRADING TO THE FULL PRODUCT *UNE THROUGH $ECEMBER FAMILY MEMBERS FROM AROUND 7HICH IS WHY WHEN #ONGRESS REPEALS THE !#! ,EAVITT EXPECTS h7ERE FINDING THAT PEOPLE NEED DIFFERENT THINGS v THE WORLD VISITED HER AND HER HUSBAND IN -ADISON SHE IT TO DEFER THE IMPLEMENTATION DATE FOR TWO TO FOUR YEARS SHE SAID h3O IF YOU ARE A CRITICAL ACCESS HOSPITAL ENGAGED IN WORK SHE LOVED AND SHE WAS OFTEN INSPIRED h)F YOU ARE DEFERRING IMPLEMENTATION DATES FOR A WHILE SOMETIMES YOU DONT NEED THE FULL %PIC 4HE TWO NEW VERSIONS 7HO INSPIRED HER THE MOST IN THE PAST YEAR )T WAS THOSE CAN SLIDE v ,EAVITT SAID h4HIS IS GOING TO GO ON FOR A WHILEv OF %PIC IN DEVELOPMENT CAN PROVIDE A PATHWAY TO -ONA (ANNA !TTISHA -$ THE DOCTOR WHO WITH THE (EALTHCARE IS NOT UNIQUE IN THAT SENSE AND IN FACT ,EAVITT SAID ADDING ALL THE FEATURES AT A LATER TIMEv HELP THE %PIC %(2 AT (URLEY -EDICAL #ENTER IN &LINT THE INDUSTRY IS YEARS INTO A YEAR TRANSITION TO VALUE BASED !ND THEN THERES h#ABOODLEv n THE NAME OF %PICS DATA -ICHIGAN DISCOVERED THE EXTENT OF THE &LINT WATER CRISIS PAYMENTS THAT BEGAN WITH $2'S IN THE S WAREHOUSE h) DONT LIKE BORING WORDS v &AULKNER SAID h)F WE DID NOT HAVE %PIC IF WE DID NOT HAVE h7E OUGHT TO THINK OF THIS NOT AS /BAMACARE VS 4RUMPCARE v ,EAVITT 4HE TRADE NAME FOR THESE TOOLS USED TO BE #OGITO %-2S IF WE WERE STILL ON PAPER IT WOULD HAVE TAKEN SAID h)TS ITERATIVE AND ) HAVE SOME OPTIMISM WERE MOVING IN THE RIGHT FROM THE ,ATIN PHRASE hERGO SUMv n h) THINK THEREFORE FOREVER TO GET THESE RESULTS v (ANNA !TTISHA WAS DIRECTION !MERICAN HEALTHCARE SYSTEM WILL BE A BETTER PLACEv ) AMv )N MID %PIC RENAMED THE DATA WARE QUOTED AS SAYING
8 Wednesday, February 22, 2017 communications workflow CONNECTING People and Information
r On Call Schedules (Mobile and Web) r Middleware: HL7 Notifications/EMR Updates Alarm Notifications Nurse Call Notifications RESTful API r Attendant Consoles and Call Center Agents r Secure Text Messaging r Scripted Code Calls r Reporting Dashboard
Stop by Booth #6453 and 888 – Enter to Win a Toolbox! Booth 6453 Presentation Schedule Monday 11:30 1:00 3:00 4:30 Tuesday 11:00 1:00 3:00 4:30 Wednesday 11:00 1:00 2:30 Celebrating 22 years at HIMSS Win this or a similar model Visit 1call.com/himss17 up to a $500 value. Advancing healthcare every day.
Today, delivering the best possible health outcomes requires tapping into an increasingly complicated and diverse range of partners and technologies. All while maintaining current with both changing regulations and evolving health consumer expectations.
At Conduent, we specialize in advancing innovation and new ideas to help providers, payers and other healthcare professionals modernize healthcare delivery by enabling meaningful connections across the ecosystem. That’s why almost 40% of US hospitals turn to us every day for help with Health Technology Adoption, Clinical Analytics & Strategy and Consumer Engagement.
In a world where modern, digital and personalized interactions are expected every day, the healthcare industry relies on Conduent.
HIMSS Booth 951 conduent.com/HIMSS Technology. Operations. Process.
©2017 Conduent Business Services, LLC. All Rights Reserved. Conduent™ is a trademark of Conduent Business Services, LLC in the United States and/or other countries. SPONSORED ADVERTORIAL
Getting the most out of your EHR implementation and adoption
Healthcare organizations invest a lot of time and money in their electronic health records (EHRs). Heather Haugen, PhD, vice president of Healthcare Provider Solutions at Conduent and the creator of the Breakaway learning methodology, discusses how organizations can reap the benefi ts of their technology.
Healthcare organizations invest a lot of money The fi rst is that the people who are communicating the change – in technology. Do you believe those investments those who are helping others through the change – really have are paying off for them? to understand what they’re trying to accomplish with the EHR The investments are starting to pay off . We have implementation – and be very committed to doing the work required for change and it’s really impressive how far we’ve come along here – which management. is the fi rst step. The place where I think we very much struggle is the adoption of those systems. Without adoption, we don’t get The second is providing continuous education. Beyond the the full benefi t of our investments. There is hard work that has to initial training, successful organizations gain profi ciency by happen to make sure physicians and nurses can actually use the learning workfl ows and being trained on upgrades. They don’t EHR system well to treat patients. Around the country right now, learn all the functions of a system, but become masters of we’re probably 70 percent to 80 percent implemented but only 30 their specifi c roles. percent to 50 percent adopted. The commitment of organizations to really get the outcomes they expect from their EHRs is what The third is the ability to measure outcomes. An organization’s we’re trying to achieve now. It’s our focus today in healthcare. ability to say, ‘This is what we were trying to accomplish when Heather Haugen we implemented the EHR, and here is where we are along the Conduent What are the most commonly made pitfalls after continuum,’ makes a huge diff erence for adoption because you implementing a new EHR or health IT system? can keep focused on taking steps toward improvement. The fi rst pitfall is keeping the leaders and clinicians engaged around continuous improvement of the use of the EHR. The fourth, and this was the most surprising part of our research, “What We oftentimes are very project-based: once we go live, was organizations not providing suffi cient resources to maintain healthcare we go back to all of our other priorities. It’s very important their EHRs long term. Many organizations looked at the initial cost that leaders and clinicians continue to prioritize optimizing of implementation but failed to consider the long-term resources organizations workfl ows, improving overall processes and ensuring the needed to sustain an EHR. get from change that’s needed happens. Can you tell us how that methodology applying the The second pitfall is to believe you’re done with training at go has improved adoption for your Conduent live when you’re not. These are big, complex applications that Healthcare clients? methodology is take a long time to learn. Providing continuous education results I think overall what healthcare organizations get from applying less stress for in more profi cient clinicians, which means they’ll be more the methodology is less stress for clinicians going through a productive in using these applications and the quality and dramatic change and time back for patient care, which is really clinicians going accuracy of their work within the EHR will be better. important – there’s nothing more valuable today in healthcare than time, especially for clinicians. I also think they have the through a The third pitfall is to believe that technology is the driver opportunity to achieve the expected quality outcomes they dramatic for quality and safety outcomes. The technology allows wanted from their EHR because they’re actually using it well organizations to identify places that need process improvement and they may be experiencing less turnover of people who change and or areas that need to be changed in order to get better quality fi nd the change to be diffi cult. time back for and safety, but it doesn’t create in and of itself better quality and safety. We’ve seen clients experience a reduction in training time of 50 patient care, percent while achieving a higher level of profi ciency, reductions What is the Breakaway learning methodology, in the productivity gap after EHR implementation, fewer support there’s nothing in a nutshell? and help desk calls, and smoother and quicker new employee more valuable A few years ago, we asked the question: ‘How do organizations on-boarding. diff er who do well at adoption versus those who struggle?’ today in We compared their activities and processes to identify what healthcare makes an organization successful at adoption. We found four areas where healthcare leaders should focus to ensure than time.” successful adoption.
Visit us at booth #951 About Conduent Conduent is the largest pure-play business process leader and a major player across all aspects of the healthcare industry, handling everything from claims processing to patient records and workfl ow. The company employs more than 500 healthcare clinicians, manages the top 20 U.S. managed healthcare plans and supports 9 of the top 10 pharma and life sciences companies. 17 / INNOVATION CIO of the Year Pamela Arora: ‘We have a sacred responsibility’ The CIO of Children’s Health in Shark Tank’s Robert Herjavec: Dallas discusses leadership, gender inequity in health IT, Healthcare is ripe for innovation and what excites her the most career-wise. By Bernie Monegain He explains where hospital executives should be investing right now. By Tom Sullivan PAMELA ARORA WAS JUST NAMED #)/ OF THE 9EAR BY ROBERT HERJAVEC IS ONE OF THE 3HARK 4ANK STARS 9OU ALREADY KNOW AND PARTLY DUE TO CONSTANT PRESSURE TO KEEP NON CLINICAL COSTS #()-% AND ()-33 (EALTHCARE )4 .EWS ASKED THAT OF COURSE BUT YOU MIGHT NOT KNOW HE IS ALSO THE FOUNDER DOWN 4HE RESULT IS A HIGHER THAN AVERAGE LEGACY hDEBTv OF !RORA WHAT SHE PERCEIVED TO BE HER GREATEST STRENGTH AND #%/ OF THE (ERJAVEC 'ROUP A GLOBAL INFORMATION SECURITY OUTDATED SYSTEMS UNPATCHED OPERATING SYSTEMS AND OLDER AS A #)/ WHETHER AS A WOMAN IN TECHNOLOGY SHE SPECIALIST (EALTHCARE )4 .EWS ASKED (ERJAVEC WHO WILL BE BROWSERS )N SOME CASES )4 SYSTEMS ASSOCIATED WITH MEDICAL ENCOUNTERED INEQUITY AND ABOUT HER PRIMARY PROFES SPEAKING 4HURSDAY FOR A REALITY CHECK ON WHERE HEALTHCARE STANDS DEVICES MAY BE A BUNDLED AND APPROVED SYSTEM THAT CANNOT BE SIONAL MISSION RELATIVE TO OTHER INDUSTRIES WHEN IT COMES TO CYBERSECURITY HOW ALTERED WITHOUT AFFECTING ITS FUNCTION OR AUTHORIZED USE MUCH POTENTIAL THERE REALLY IS FOR INNOVATION IN THE SECTOR AND THE 1 7HAT DREW YOU TO A CAREER IN HEALTHCARE )4 TOP SEVERAL TECHNOLOGY AREAS HOSPITALS AND INVESTORS SHOULD 1 7HAT ABOUT INNOVATION MORE BROADLY 4HERE IS A LOT OF ! 7HILE WE ALL HAVE A PERSONAL STORY THAT INVOLVES BE FOCUSING ON RIGHT NOW VENTURE CAPITAL GOING INTO HEALTHCARE RIGHT NOW BUT ARE THERE HEALTHCARE WE ALL HAVE ONE THING IN COMMON BIG OPPORTUNITIES BEING MISSED 7HETHER WE ARE THE PATIENT OR ONE OF OUR LOVED ONES 1 7HAT DOES THE STATE OF SECURITY IN HEALTHCARE LOOK LIKE TO ! 7HERE THERE IS INNOVATION THERE IS OPPORTUNITY #YBER IS THE PATIENT WE WANT OUR PHYSICIANS AND CLINICIANS SOMEONE WHO RUNS A FIRM SERVING SEVERAL VERTICAL INDUSTRIES SECURITY IS AN INDUSTRY THATS EVOLVING ENTIRELY EVERY TWO TO HAVE EVERY RESOURCE TO BE ABLE TO DELIVER THE BEST ! (EALTHCARE ORGANIZATIONS ARE A PRIME TARGET FOR CYBERAT TO THREE YEARS NEW TECHNOLOGIES NEW VULNERABILITIES POSSIBLE CARE 4HIS IS WHAT DREW ME TO A CAREER IN TACKS (EALTHCARE PROVIDERS ARE LASER FOCUSED ON WHAT THEY NEW THREAT VECTORS (EALTHCARE IS SIMILAR BECAUSE TECHNOL HEALTHCARE )4 7HILE TECHNOLOGY MAY NOT ALWAYS BE DO BEST PROVIDING PATIENT CARE 4HIS MEANS THAT IN THE OGY AND INNOVATION CONTINUE TO IMPROVE NEW DRUGS VISIBLE OUR WORK MAKES A DIFFERENCE IN THE LIVES OF MAJORITY OF CASES BUDGETS ARE SPENT ON RESEARCH ON ADVANCING NEW PROVIDERS NEW WAYS TO CARE FOR PATIENTS )M VERY PATIENTS n IN OUR CASE WE ARE MAKING LIFE BETTER FOR TREATMENT AND RIGHTFULLY SO ON PATIENT CARE -ANY SECURITY BULLISH ON THE HEALTHCARE MARKET AS ITS RIPE FOR CONTINUED CHILDREN 7HAT COULD BE BETTER THAN THAT SYSTEMS ARE ENTIRELY ANTIQUATED AND EMERGING TECH IS DEEMED IMPROVEMENT AND INNOVATION TOO EXPENSIVE AND CUMBERSOME TO IMPLEMENT OR ADAPT "UT 1 7HAT DO YOU THINK IS YOUR BIGGEST STRENGTH JUST LIKE A LARGE PUBLIC ENTERPRISE ORGANIZATION HEALTHCARE 1 7HAT SHOULD INVESTORS AND HOSPITALS SHOULD BE FOCUSING ON AS #)/ AND WHAT ARE YOU WORKING TO IMPROVE PROVIDERS HAVE TO PRIORITIZE A PROACTIVE APPROACH TO SECURITY ! )MPROVEMENTS IN AUDITING AND MONITORING HAVE TAKEN ! ) BELIEVE MY BIGGEST STRENGTH AS A #)/ IS MY UN BALANCING PEOPLE PROCESS AND TECHNOLOGY TO IMPROVE THE SECURITY IN HEALTHCARE A VERY LONG WAY "Y LEVERAGING USER DERSTANDING OF BOTH THE TECHNOLOGY AND HEALTHCARE PROTECTION OF THEIR INFORMATIONAL ASSETS AND PATIENT INFOR BEHAVIOR ANALYTICS AND IMPROVED IDENTITY MANAGEMENT FIELDS %ARLY IN MY CAREER ) HAD THE OPPORTUNITY TO MATION /NE OF THE KEY AREAS THAT MAKE HEALTHCARE PROVIDERS TOOLS HEALTHCARE PROVIDERS ARE BETTER ABLE TO DETERMINE GAIN EXPOSURE TO MULTIPLE INDUSTRIES n AND VALUABLE VULNERABLE IS HOW DEPENDENT THEY ARE ON INFORMATION SYSTEMS WHO HAS ACCESS TO WHAT DATA WHEN FOR HOW LONG AND WHY INSIGHTS FROM THOSE EXPERIENCES ) HAVE FOUND THAT A 4HERE ARE SIGNIFICANT INFORMATION PROCESSING REQUIREMENTS #ONTINUED ADOPTION OF TECHNOLOGIES BEING ADOPTED BY THE DEEP KNOWLEDGE OF HEALTHCARE IS CRITICAL BECAUSE OF AND INVESTMENTS MADE EACH YEAR AND IT CAN BE DIFFICULT TO GENERAL MARKET INCLUDING 3)%- )03 .EXT 'EN &IREWALLS ITS REGULATORY IMPLICATIONS AND THE COMPLICATED NA KEEP THEM ALL UP TO DATE PATCHED AND REFRESHED 4HIS IS AND ENDPOINT SECURITIES WILL ONLY CONTINUE TO BENEFIT THE TURE OF THE WORK ACROSS THE CONTINUUM OF CARE BOTH PARTLY DUE TO THE TECHNOLOGY PUSH INTO MEDICAL TREATMENTS HEALTHCARE INDUSTRY INSIDE AND OUTSIDE THE WALLS OF THE ORGANIZATION /NE OF THE AREAS WERE CONTINUOUSLY WORKING TO IMPROVE IS THE UNDERSTANDING AND ADOPTION OF A CULTURE IN WHICH DATA SECURITY REMAINS IN THE FOREFRONT
1 !S A WOMAN IN HEALTH )4 HAVE YOU EVER ENCOUNTERED INEQUITY IN PAY OR OTHERWISE ! ) HAVE BEEN FORTUNATE TO WORK IN ORGANI ZATIONS WHERE THERES A GREAT DEAL OF DIVERSITY AND THE INDIVIDUALS ABILITY TO CONTRIBUTE WAS MORE IMPORTANT THAN GENDER "ECAUSE OF THESE EXPERIENCES ) HAVENT PERCEIVED A GREAT DEAL OF INEQUALITY PERSONALLY 9ET WE KNOW THAT THE ISSUE EXISTS )F YOU LOOK AT THE $EPARTMENT OF #OMMERCE %CONOMICS AND 3TATISTICS !DMIN ISTRATION REPORT h7OMEN IN 34%- ! GENDER GAP TO INNOVATION v THERE IS STILL A GAP HOWEVER )M ENCOURAGED THAT THE GENDER GAP IN PAY FOR WOMEN IN 34%- CAREERS IS SMALLER
1 7HAT DO YOU SEE AS YOUR MISSION AS #)/ ! 7E HAVE A SACRED RESPONSIBILITY AT #HIL DRENS (EALTH WE ARE ENTRUSTED TO CARE FOR SOME OF THE MOST FRAGILE PATIENTS IN THE COMMUNITY -Y PRIMARY MISSION IS TO MAKE SURE WE HAVE THE TECHNOLOGY TOOLS AND PEOPLE TO FACILITATE THE HIGHEST LEVELS OF CARE FOR OUR PATIENTS AND THEIR FAMILIES
12 Wednesday, February 22, 2017 loud and clear
When it comes to helping communities live healthier lives, we hear you.
See how we’re amplifying healthcare at HIMSS booth #6461.
- Meet with consultants and see EHR product demonstrations across acute and post acute care - See the power of our market leading revenue cycle services and product solution - Power up your devices at one of our charging stations - Recharge your battery with a cup of coffee on us
Plus enter to win one of six Bose® SoundLink II bluetooth speakers
Visit us at HIMSS booth #6461
cpsi.com
The CPSI family of companies
17 / INNOVATION OptumInsight unwraps analytics-as- a-service CEO Bill Miller says the combination of data scientists, new technologies and consultants will help clients move into A 12-year project is delivering value-based care, population health and the most precious resource of all precision medicine. By Tom Sullivan
An exhibit hall water pump represents an initiative to solve an urgent health OPTUMINSIGHT ANNOUNCED A NEW ANALYTICS AS A SER issue in Nigeria. By Gus Venditto VICE OFFERING THIS YEAR AT ()-33 WITH A FOCUS ON THE POST REFORM ENVIRONMENT AND THE QUICKEN IN THE DRIVE TO ING PACE OF VALUE BASED CARE IMPROVE HEALTHCARE DELIVERY HEALTH 4HE GENERAL APPROACH WILL BE FAMILIAR TO ANYONE h7ERE TAKING OUR ANALYTICS AND WRAPPERING THAT )4 PROFESSIONALS HAVE THE LUXURY OF TAKING A LOT FOR WHO HAS WORKED ON AN )4 PROJECT BUT ON AN AWE IN WITH NEW CAPABILITIES AND SERVICES v /PTUM)NSIGHT GRANTED 3O ATTENDEES AT ())-33 WHO WANDER BY SPIRING SCALE 4HE GROUP COMPLETES TO #%/ "ILL -ILLER SAID h7ELL GIVE CLIENTS A MODERN THE !CCESS BOOTH ARE LIKELY TO PAUSE WHEN THEY SEE A PROJECTS A YEAR %ACH PROJECT INSTALLS WELLS THAT SERVE UP PLATFORM FOR MANAGING VALUE AND DELIVERY SYSTEM FROM ANOTHER ERA A WATER PUMP TO PEOPLE OR A GRAVITY DRIVE FILTRATION SYSTEM THAT RISK ANALYTICSv )T WILL NOT BE THERE TO CREATE A THEME PARK STYLE SUPPLIES FOUR TO SIX PEOPLE /PTUM)NSIGHTS NEW AN ATMOSPHERE OR TAKE ATTENDEES BACK TO AN EARLIER TIME 4ODD 0HILLIPS EXECUTIVE DIRECTOR OF 4HE ,AST 7ELL ALYTICS AS A SERVICE OFFERING )T WILL BE THERE TO SHARE THE WORK OF PEOPLE WHO ARE SAID THAT EIGHT YEARS INTO THE PROJECT THEY ARE STILL COMBINES A RANGE OF TECHNOLO SOLVING ONE OF THE LEADING HEALTH PROBLEMS OF AN hASSESSING THE ENTIRE NATION GOING VILLAGE TO VILLAGE GIES WITH CONSULTING SUCH THAT !FRICAN NATION HUT TO HUT TO KNOW EXACTLY WHERE PUMPS AND FILTRATION CUSTOMERS ARE NOT JUST BUYING A 4HE PUMP BELONGS TO 4HE ,AST 7ELL A NONPROFIT SYSTEMS ARE NEEDEDv PRODUCT BUT INSTEAD PURCHASING ORGANIZATION THAT HAS ONE GOAL PROVIDE ACCESS TO CLEAN !CCORDING TO THE 5NITED .ATIONS IN DEVELOPING A RESULT OR AN OUTCOME BY TAP WATER FOR EVERY RESIDENT OF .IGERIA COUNTRIES AS MUCH AS PERCENT OF ILLNESSES ARE LINKED PING ANALYTICS TO SOLVE PROBLEMS h7ERE HEALTHCARE )4 AND WHILE THATS WHAT WE DO TO POOR WATER CONDITIONS 0HILLIPS SAID THAT ITS ESTIMAT -ILLER SAID THATS NOT NECESSARILY WHO WE ARE v EXPLAINED !CCESS ED THAT h PERCENT OF A POPULATION WILL DIE BECAUSE OF A h)TS A COMBINATION OF NEW #%/ 4IM %LLIOTT (IS COMPANY WAS ONE OF THE FOUND LACK OF ACCESS TO WATERv TECHNOLOGY AND IMPROVEMENTS ING SPONSORS OF 4HE ,AST 7ELL AND IS PROVIDING BOOTH 4HE PROJECT HAS RAISED MONEY MAINLY FROM INDI AND INNOVATIONS IN OUR PLATFORMS SPACE TO HELP BUILD AWARENESS FOR THE PROJECT VIDUALS THROUGH A NETWORK OF #HRISTIAN CHURCHES "UT BUT IT WILL ALSO MEAN COUPLING BILL MILLER 4HE ,AST 7ELL LAUNCHED IN IN A 7ASHINGTON MORE FUNDRAISING WILL BE NEEDED TO FINISH THE WORK ON THOSE WITH CONSULTANTS AND DATA $# AREA CHURCH WITH A GROUP OF YOUNG ADULTS WHO SET TIME -ANAGEMENT OF THE PRODUCT BY !MERICANS IS ALL SCIENTISTS v -ILLER ADDED OUT TO FIND A PROJECT THAT WOULD ACCOMPLISH SOMETHING PERFORMED BY VOLUNTEERS 0HILLIPS SAID SO hALL DONA 4HE NEW SERVICE WILL ENABLE /PTUM)NSIGHT CUS MEANINGFUL AND CHALLENGING )NSPIRED BY THE STORY OF TIONS GO TO WORK IN THE FIELDv 4HE YEAR PROJECT IS TOMERS TO CONDUCT POPULATION HEALTH STRATIFICATION 7ILLIAM 7ILBERFORCE WHO HELPED END THE SLAVE TRADE ON SCHEDULE TO REACH ITS GOAL WITH .IGERIANS MOVE TOWARD PRECISION MEDICINE AND IMPLEMENT IN %NGLAND THEY DECIDED THEIR MISSION WOULD BE TO STILL IN NEED OF A RELIABLE WATER SUPPLY VALUE BASED AND EMERGING PAYMENT MODELS PROVIDE A NATION WITH ACCESS TO CLEAN WATER !CCESSS CONTRIBUTION TO HEALTHCARE IS QUITE A BIT DIF h7E MAY ACTUALLY GO IN AT RISK MORE WITH 4HEY LEARNED THAT IN .IGERIA AN ASTOUNDING FOUR FERENT )T FOCUSES ON ELIMINATION OF PAPER IN A HOSPITAL CLIENTS THAN WE HAVE IN THE PAST FOR A LONG MILLION PEOPLE COMPRISING PERCENT OF THE POPU h/UR JOB IS TO FILL IN THE GAPS FIND OUT WHERE THE PAPER TERM SERVICE WHEREIN WE BECOME THEIR PRIMARY LATION DID NOT HAVE ACCESS TO CLEAN WATER 4HE DAILY IS AND IF THERE ARE FORMS THAT NEED TO BE SIGNED WE TRY ANALYTICAL FUNCTION BE THE COMPASS TO HELP THEM ROUTINE FOR MANY GIRLS IN THE COUNTRY IS STILL A FOUR TO A TO TURN THEM INTO AN ELECTRONIC SIGNATURE AND A TABLET v UNDERSTAND PATIENTS AT RISK AND THE OPPORTUNI SEVEN HOUR TRIP TO FETCH WATER FOR THEIR FAMILY %LLIOTT SAID h)TS ALL ABOUT PROBLEM SOLVINGv TIES v -ILLER SAID 4HE PROJECT WAS DAUNTING A CENSUS AND DETAILED 3EEING THE WATER PUMP IN !CCESSS EXHIBIT SPACE WILL /PTUM)NSIGHT IS ALSO WORKING TO PARTNER WITH MAPS WERE NOT EVEN AVAILABLE 3TILL THE GROUP SET BE A POWERFUL REMINDER THAT SOME PROBLEMS ARE MORE OTHER COMPANIES AS A WAY TO FILL IN THE ANALYT $ECEMBER AS THE TARGET DATE "Y THEN EVERY PRESSING THAN OTHERS ICS AS A SERVICE QUIVER .IGERIAN WOULD HAVE A CLEAN WATER SOURCE WITHIN A Access is in booth 1778. MINUTE WALK Find OptumInsight in Booth 3703.
16 Wednesday, February 22, 2017 Join HL7 as we celebrate 30 years of standards development!
HL7 is people, almost all volunteers, from organizations around the world. HL7 is solutions, innovative ideas and resources for interoperability. HL7 is results with the power to enhance human health and wellness on a global scale.
PRESENTATIONS – WEDNESDAY, FEBRUARY 22 BOOTH #943 9:40 – 10:10 am Clinical Research Under FHIR 10:30 – 11:30 am Argonaut Project Panel Update: Where Now? 11:40 – 12:10 pm SMART on FHIR: Apps for Health 12:20 – 12:50 pm HL7 Fast Healthcare Interoperability Resources (FHIR®) 1:00 – 1:30 pm Retrieving Form Data from Epic Using IHE RFD Enter to win an Amazon Echo! Standard Enhancement Pick up your own Ball of FHIR! Don’t miss the chance to win raffle 1:40 – 2:10 pm Consolidated Clinical Document Architecture (C-CDA®) – prizes after every educational Alive and Growing! session, including Sparky the FHIR dog. 2:20 – 2:50 pm HL7 FHIR Implementation Projects 3:00 – 3:30 pm Mayo Clinic on FHIR: Interoperability and Innovation
Sessions in ® Health Level Seven, HL7, CDA, FHIR and the FHIR [FLAME DESIGN] are registered trademarks of Health Level Seven International, RED are part of registered with the United States Patent and Trademark Office.
STOP BY BOOTH #943 | FOR A COMPLETE SCHEDULE, PLEASE VISIT HL7.org/HIMSS From Transactions to Connections
When it comes to healthcare technology, it’s rarely a straight path from point A to point B. But you never have to go it alone. Over the years, we’ve been with you on your journey, helping you navigate from mainframe to cloud, custom interface to HL7 and HIE to FHIR™, just to name a few. While the transition from volume to value is vastly diff erent, our approach to your success is not. We’re focused on providing technology, resources and experience in connectivity and vendor-neutral platforms to help you continue to accelerate your pace from good to great. In the move to a value-based world, you won’t just rely on facilitating fi nancial and clinical transactions. We’ll help you go beyond connecting data to connecting people. Accelerate your progress Find out how to focus ahead for better connectivity at www.mckesson.com/himss17 SPONSORED ADVERTORIAL The role of interoperability in accelerating your progress to value-based care
The move to value-based care is speeding up for payers, providers and vendors. In fact, a 2016 national research study by ORC International and commissioned by McKesson found that the industry has arrived at a tipping point toward full value-based payment. McKesson experts Tomer Levy, general manager, workfl ow and infrastructure; Billie Whitehurst, vice president, capacity management and extended care solutions; and Andrei Gonzales, MD, associate vice president, value-based reimbursement initiatives; discuss this increasing pace to value-based care models. They stress the importance of interoperable technology to accelerate that progress in order to achieve better and more effi cient care delivery and improved health outcomes.
What progress is the industry making in the patient demand. We are working with other vendors and our transition to value-based care? customers to make sure our systems are interoperable, so we WHITEHURST: The good news is that we see movement on a can provide data that is able to be consumed and then used by number of fronts. There’s a focus on quality and measurement those clinicians and administrators who can actually act on it. of those quality systems and the tools to support a sustaining process. We’re also starting to see partnerships across care LEVY: McKesson is committed to interoperability and to the settings in the payer demonstration projects, and we’re seeing success of our customers. One way we demonstrate our new key roles to support the programs, like navigators, CNIOs commitment is that all our solutions and products are and individuals focused on data. We’re also seeing providers interoperable by design. That means, operationally, they bring patients/consumers into the process and off er them are not tied to just McKesson systems – they are designed transparency and choices. to interact with other systems as well.
Payers and providers alike continue to report they GONZALES: The industry talked about interoperability for a are struggling to scale. Why is this and what’s your long time, but change was slow. Now we are seeing a cultural Andrei Gonzales, MD advice for success? change – more openness in the industry as a whole. We’re all McKesson LEVY: Scaling is challenging for every organization because it getting very specifi c about product roadmaps and timelines, means change. Things don’t work the same when you scale up – and formulating the goals and objectives to get there. And diff erent tools, processes and organizational designs are needed. there’s more collaboration among payers, providers and Expectations and requirements from technology change as well. vendors. At McKesson, we’re helping to facilitate this Traditionally in imaging, organizations have tried to meet the collaboration with our technology platform for interoperability, challenge by moving all parts of the enterprise onto the same which makes it easy to share business intelligence between PACS system. But unfortunately this strategy proves to be very payers and providers and, as a result, makes automated diffi cult for health systems because it requires a heavy technology reimbursement as streamlined as it can be. lift and a major disruption to the clinical workfl ows. And, of course, it is a never-ending process because organizations are constantly What specifi c steps should payers and providers changing, acquiring other organizations and creating new take to make sure they are on track with the CMS business models. To ensure success, vendors need to step up. mandates and goals for payment tied to value? Instead of off ering system replacement as the only option, GONZALES: It comes down to two things: collaboration and they need to off er more fl exible, more adoptable – and more truly understanding the benefi ts. It’s important for payers and interoperable – technology that will help organizations achieve providers to collaborate in their local market and understand the goals of the value-based transition and how this focus on Billie Whitehurst their goals of performing better and delivering results at lower costs. McKesson outcomes will benefi t their patients, their businesses and What can organizations do to remove some others. That collaboration is necessary to fi gure out what types of the barriers to interoperability? of models they’ll implement and the details of how they’ll WHITEHURST: Providers should use their leverage to help move implement them so the benefi ts of cost and quality are there. the industry along. They should include interoperability in their By moving to these value-based models, measuring their RFPs and evaluation processes and be willing to adopt standards success and being able to communicate that success, rather than their own custom approach. organizations can start to see how they can diff erentiate themselves in competitive markets. They can show patients, LEVY: I agree with Billie. Providers need to demand other providers and health plans they’re achieving higher interoperability from technology vendors. If they won’t quality, in networks and getting the patient volumes from demand it, the industry won’t get to where it needs to be. those plans. Once organizations understand those benefi ts, they can start to make those models part of their overall What are vendors like McKesson doing to help? strategy and operational plan, and get behind the movement WHITEHURST: At McKesson, we are absolutely working with the rather than seeing it as being forced on them. industry and our customers to make interoperability a priority. We are working with our customers to leverage things like predictive Tomer Levy analytics and workfl ow management systems to meet shifting McKesson
Visit us at booth #3479 & 3878 About McKesson McKesson Technology Solutions is part of McKesson Corporation, a Fortune 5 company completely focused ahead on the business of better health. Our aim and passion is to help customers chart a clear, logical and achievable path as healthcare transforms toward value-based care and reimbursement. Our technology solutions and services span the continuum of care, enabling us to off er a 360o perspective as we work with providers, payers and pharmacies to achieve better outcomes. To learn more, visit our blog at www.focusaheadblog.com. 17 / CONNECTED HEALTH Commentary: Big data serves people in increasingly broad ways Genomics, fitness devices and other wearables can engage people in their own health, but the industry needs good interfaces. By Patty Mechael
BIG DATA IN HEALTHCARE HAS BEEN SEIZED UPON Children’s Hospital of Wisconsin BY MAJOR VENDORS AND LARGE HEALTH SYS TEMS PARTICULARLY WITH INCENTIVES RELATED TO arms clinicians with analytics at POPULATION HEALTH )N WHAT WAYS DOES THIS MOVEMENT SUPPORT PATIENTS 3OMETIMES "IG DATA AND ANALYTICS SERVE PATIENTS AND PEOPLE the bedside to cut HAC rates MORE BROADLY IN SEVERAL WAYS &IRST THERE IS THE BASIC DASHBOARD PROVIDED Since instituting a safety program two years ago, the hospital has saved $1.6 million, BY FITNESS TRACKERS WHICH PROVIDE DATA AND reduced overall hospital-acquired conditions by 30 percent, and cut some specific TRENDS ON EVERYTHING FROM STEPS TO PULSE RATE TO SLEEP /VER A YEAR THIS DATA COMPRISING THOU conditions by nearly 80 percent. By John Andrews SANDS OF POINTS WITH THE SUPPORT OF USER FRIEND LY ANALYTICS IS STARTING TO HELP PEOPLE INTERPRET HOSPITAL-ACQUIRED CONDITIONS ARE A PRIMARY CONCERN FOR HEALTH EMPLOYEES COMPLETED ERROR PREVENTION TRAINING THE DATA AND MAKE MEANINGFUL LIFESTYLE CHOICES CARE ORGANIZATIONS AND )4 PLAYS A MAJOR ROLE IN PROTECTING 'IVEN THE SUCCESS OF THE (!# PROGRAM #HILDRENS (OS TO ENABLE AN ENHANCED STATE OF HEALTH OR TO PATIENTS FROM MEDICAL ERRORS NOSOCOMIAL BORNE PATHOGENS PITAL OF 7ISCONSIN IS LOOKING TO EXPAND IT AND ADD NEW FOCUS SUPPORT IN OVERCOMING CO MORBIDITIES AND OTHER ACUTE CARE COMPLICATIONS AREAS $EXTER SAID OR MANAGING A CHRONIC #HILDRENS (OSPITAL OF 7ISCONSIN LAUNCHED A SAFETY PRO h7ITHOUT DATA AND INFORMATION AT THE BEDSIDE TO INFORM OR EPISODIC ILLNESS )T GRAM TWO YEARS AGO TO ADDRESS THAT VERY PROBLEM HOW CARE IS PROVIDED AND DATA IS UTILIZED THOSE PIECES ARENT CAN ALSO BE USED TO SET h&OR YEARS WE LOOKED AT THESE CONDITIONS AND WONDERED POWERFUL ON THEIR OWN v $EXTER SAID h"UT THROUGH A PARTNER A BASELINE FOR FUTURE WHY THEY ARENT PREVENTED v SAID !BBY $EXTER DIRECTOR OF SHIP WE CAN PROVIDE MEANINGFUL INFORMATION FOR THE CAREGIV COMPARISON WITH ONES BUSINESS INTELLIGENCE AND DATA WAREHOUSING AT #HILDRENS (OS ERS TO IMPACT HOW THEY CAN PROVIDE THE CAREv FORMER SELF AND FOR PITAL OF 7ISCONSIN h/UR BOARD OF DIRECTORS AND LEADERSHIP $EXTER AND HER COLLEAGUE (OLLY /"RIEN SAFETY PROGRAM MEASURING INDIVIDUAL TEAM BELIEVED IN THIS INITIATIVE AND WITH THE HELP OF OTHER MANAGER WILL OUTLINE HOW THE ORGANIZATION INSTITUTED ITS SAFETY AND COLLECTIVE HEALTH PEDIATRIC ORGANIZATIONS WE GOT THE BALL ROLLINGv PROGRAM THAT USES ANALYTICS AND DATA AT THE PATIENT BEDSIDE TRENDS OVER TIME 4HE RESULT #HILDRENS INITIATIVE CREATED A PERCENT REDUC AND WILL DISCUSS THE SUCCESSES AND CHALLENGES AS WELL AS LESSONS 3OME SITES ARE NOW PATTY MECHAEL TION IN OVERALL (!#S AND SAVED THE HOSPITAL MILLION LEARNED DURING THE TWO YEARS THE PROGRAM HAS BEEN OPERATING PROVIDING INDIVID 4HROUGH THE SAFETY PROGRAM #HILDRENS ALSO REDUCED CENTRAL LINE UALS WITH BIG DATA SO THAT THEY CAN COMPARE THEIR CONDITION WITH OTHERS &OR INSTANCE ASSOCIATED BLOOD STREAM INFECTIONS BY PERCENT CUT PRESSURE ULCERS The session “How data-driven safety culture changes can PERCENT AND REDUCED VENOUS THROMBOEMBOLISMS PERCENT lower HAC rates,” is slated for Thursday, Feb. 23, from 10:30- 0ATIENTS,IKE-E OFFERS DATA ON SYMPTOMS AND !DDITIONALLY THE ORGANIZATION ENSURED THAT ALL OF ITS 11:30 a.m. in Room W311E. TREATMENTS FROM THOUSANDS OF PATIENTS &OR #ROHNS $ISEASE FOR EXAMPLE THERE ARE MORE THAN MEMBERS AND THE SITE PROVIDES A GRAPHIC DISPLAY OF COMMON SYMPTOMS HOW BAD ciation, wants to convey. seamless integration of the services and THE SYMPTOM IS AND WHAT PEOPLE ARE TAKING FOR TELEMEDICINE IS “The big theme for us at HIMSS17 will the data that support those services. So IT 3O FOR ABDOMINAL PAIN TREATMENTS INCLUDE be the transformation in healthcare de- that way, service delivery is not limited 4RAMADOL &ENTANYL 4RANSDERMAL 0ATCH AND ‘AN EXPLODING FIELD,’ livery, which is what we live and breathe,” to a hospital bed or an outpatient clinic 'ALLBLADDER REMOVAL CHOLECYSTECTOMY AND Linkous said. “Our focus is really on the but through a growing array of settings -E THE DIRECT TO CONSUMER GENETIC TESTING ATA CEO SAYS patient and service delivery, inserting throughout the community.” COMPANY PROVIDES DATA TO COMPARE ONES $.! technology into patient care. Our theme Consumers are going to an increasing PROFILE WITH THOUSANDS OF OTHERS AND INCLUDES But technology faces a at the 2017 event is growth and scaling variety of places to obtain healthcare CARRIER STATUS REPORTS AND WELLNESS REPORTS up, the explosion in growth. Telemedicine services – clinics, online consultation challenge as consumers seek "IG DATA IS NOT JUST FOR PROVIDERS OR HEALTH is an exploding field both in terms of the sites, urgent care centers, primary care SYSTEMS AND INSURANCE COMPANIES )F DISPLAYED healthcare services from an number of services delivered and the physicians, hospitals, radiology centers IN EASILY INTERPRETABLE WAYS IT ALSO DIRECTLY ever-expanding array of types of services being delivered using and other locations. All of these loca- BENEFITS THE PEOPLE providers and locations, and technology. It’s almost overwhelming.” tions hold information about patients, 4HE 0ERSONAL #ONNECTED (EALTH !LLIANCE SEES healthcare organizations must ATA executives will discuss the state yet coordination among these locations of the art of telehealth and how the lat- still is absent, Linkous said. BIG DATA AS A TOOL OF EMPOWERMENT FOR PEOPLE be prepared. By Bill Siwicki est telehealth technologies are trans- “When you get into specialty ser- TO BECOME MORE ACTIVELY ENGAGED IN THEIR OWN forming the way many patients receive vices, some of these issues have been HEALTH "Y MONITORING THEIR PHYSICAL ACTIVITY DIGITAL TECHNOLOGY has been chang- their care today. resolved,” he added. “The early progress A PERSON CAN HAVE A GREATER UNDERSTANDING OF ing not only in the way healthcare infor- “This represents a change in the way was in radiology because in the early THEIR HEALTH STATUS AND WORK TO IMPROVE HIS OR mation is recorded and communicated services are delivered, and what that years the radiology clinics moved out of HER HEALTH 7HEN THE DATA IS RELIABLY VALIDATED but also in the way healthcare itself change means not just internally in a hospitals. There was a drain in revenue THROUGH TECHNICAL STANDARDS THE INFORMATION IT actually is delivered. And that shift in hospital or clinic but externally, and away from hospitals, which was a chal- PRODUCES CAN BE TRUSTED 7E BELIEVE THAT CREATING healthcare delivery is having a growing what that change means in terms of new lenge. But you need to close the loop in GOOD USER INTERFACES MAKES IT EASIER FOR PEOPLE TO impact on the industry as telemedicine players and new challenges for those in terms of the information flow, and still, MAKE MEANINGFUL DECISIONS TO STAY HEALTHY AND technology advances and telehealth charge of the technology,” Linkous said. even in radiology, way too often a patient BETTER MANAGE ILLNESS programs expand. “One challenge for telemedicine is mov- is required to bring a disk into a primary That’s the message Jonathan Linkous, ing into an environment beyond the walls care provider. The information flow is not Patty Mechael is executive vice president of CEO of the American Telemedicine Asso- of a hospital and being able to provide a seamless yet.” the Personal Connected Health Alliance.
20 Wednesday, February 22, 2017 “It doesn’t get more mission-critical than healthcare. Our network partner got that in a heartbeat.”
Jim Lowder System VP, Technology OhioHealth Client since 2005
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Connecting with patients: the value of patient experience programs
TA core tenet of value-based care is improving the patient experience. Nancy Ragont, CDW’s senior manager, customer insights and leader of the company’s healthcare marketing group, discusses the role of technology and best practices for creating a successful patient experience program.
How do you assess the role of technology in enhancing A key best practice is having an innovation patient engagement/experiences? training program. In such a program, people Patient experience programs are bigger initiatives than most people think. are taught what makes a good patient They’re more than just how do you greet patients. They’re really about redefi ning experience and how to identify the signs the care life cycle. As such, technology is being used to create better communication of a bad patient experience so they can from the point of initial contact to departure. jettison things that aren’t working. One of our clients feels so strongly about One tool that has the potential to greatly enhance the lives of patients is the patient providing a good patient experience that portal. Some practices and health systems are using these, but not everyone is. they train everyone about patient experience To get the most out of this technology and really empower patients, it’s important to – why it’s important and what it means to realize that sometimes patients need to be shown how to use the patient portal. the organization and to patients. Not all patients engage with technology frequently, so it behooves healthcare providers to make sure their patients know how to use this tool to access their records, What are some of the challenges make appointments and communicate with their caregivers. for improving patient engagement Nancy Ragont and patient experience? CDW How do you determine the priorities for clinicians and patients Costs and buy-in are two of the biggest when considering patient engagement initiatives? challenges. With the value-based care model From the clinician side these initiatives and their associated technologies have to put putting patient experience front and center, everyone recognizes they must invest the patient at ease and have to be easy to use. The training, too, has to be simple. in patient experience programs, but it costs money to put technology and security Any associated technologies need to be on all the time, be reliable and make in and it costs money to train people and to sustain and manage the program. clinicians more productive. Patients, too, want the overall experience and the technologies to be easy to use and reliable, but they also want to be able to be in Without buy-in, especially from the C-suite, you won’t be able to get the funding control. To make their own care decisions and to be able to communicate with their or other supports for patient experience initiatives. caregivers on their own terms. One aspect of being able to be in control is the ability to access their healthcare and providers anywhere, anytime. The whole What are some of the greatest motivators for improving patient patient experience transformation is centered around personalizing the experience engagement and patient experience? for patients. This is where technology like a patient portal works well. Ninety-fi ve One of the biggest motivators is the transition to value-based care models that percent of patients responding to one of our patient experience surveys said that put patient experience in the forefront. To get paid, to reduce costs, to avoid they experienced benefi ts by engaging through a patient portal. penalties from things like readmissions and to provide the highest quality of care, health organizations see the value of investing in patient experience programs. How do you identify outcomes, best practices and lessons learned Successful patient engagement programs create better connections and around patient experience initiatives? partnerships between patients and their caregivers. Patients who are comfortable There are so many best practices and lessons learned, but a couple stand out. and satisfi ed with their care and their care experience will keep coming back and will trust their care to their caregivers. If they don’t get good care or have a good It sounds corny to say this but successful patient experience initiatives really do take care experience, they know – and their caregivers know – they can and will go a village. Organizations shouldn’t just expect that hiring a chief experience offi cer is somewhere else. going to be enough to improve their patient experience. Buy-in from everyone in the organization is needed. And while technology is necessary to enhance the patient experience, it’s important to recognize that a great patient experience is far more than technology. It’s also about the staff and the facility – how the facility looks and how it and the staff make the patient feel when they’re in the facility.
Visit us at booth #2761 About CDW: CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. A Fortune 500 company with multinational capabilities, CDW was founded in 1984 and employs approximately 8,600 coworkers. For the twelve months ended September 30, 2016, the company generated net sales of nearly $14 billion. For more information about CDW, visit www.CDW.com. 17 / CONNECTED HEALTH
Meditech unveils video features in EHR and patient portal New functionality will enable UCLA Health caregivers to conduct virtual visits while accessing patients’ reduced transfusions by 20 percent electronic health records. with clinical decision support and By Ephraim Schwartz MEDITECH DEBUTED VIDEO CAPABILITIES WITHIN ITS all-electronic bar code scanning WEB BASED %(2 AND PATIENT PORTAL SERVICES The system moved away from a hybrid approach and now views the move as a boon HERE AT ()-33 6IDEO VISITS WILL BE FULLY INTEGRATED INTO THE PATIENT WORKFLOW VIA to patient safety. By John Andrews THE PORTAL AND M(EALTH APP 0ATIENTS WILL BE ABLE TO SCHEDULE TIME WITH A CLINICIAN RESPOND TO QUESTIONNAIRES AND LAUNCH THE TRANSITIONING FROM A HYBRID ELECTRONIC PAPER FORMAT TO PROJECT WHICH ALSO TOOK EIGHT MONTHS TO FINISH VISITS ALL FROM WITHIN THEIR PORTAL ALL ELECTRONIC BAR CODE SCANNING HAS CREATED TREMENDOUS $ESPITE THE LENGTH OF TIME THE TRANSITION TOOK THE RESULTS HAVE h0ATIENTS WANT ACCESS TO THEIR PROVIDERS AND EFFICIENCIES AND GREATER PATIENT SAFETY FOR THE BLOOD ADMIN BEEN WORTH IT &URUKAWA SAID BECAUSE THE EMBEDDED CLINICAL INFORMATION FROM WHEREVER THEY ARE "Y FEELING ISTRATION PROCESS AT 5#,! (EALTH ACCORDING TO NURSING DECISION SUPPORT HAS LED TO AN PERCENT DECREASE IN ORDERING MORE CONNECTED TO CARE TEAMS PATIENTS REPORT INFORMATICIST -EG &URUKAWA RED BLOOD CELL TRANSFUSIONS WHICH ALSO DECREASES RISK FOR PATIENTS HIGHER SATISFACTION LEVELS AND MAY BE MORE 4HE HYBRID APPROACH IN FACT IS STILL IN COMMON USE AT h%MBEDDED CLINICAL SUPPORT HELPS CLINICIANS ORDER RED ENGAGED IN SELF MANAGING THEIR CONDITIONS v HOSPITALS IMPLEMENTING AN INTEGRATED ELECTRONIC HEALTH RECORD BLOOD CELLS APPROPRIATELY AND ACCORDING TO NATIONAL GUIDE SAID -EDITECH %XECUTIVE 6ICE 0RESIDENT (ELEN &URUKAWA SAID BUT THE FORMAT HAS FLAWS THAT INHIBIT THE OPTI LINES FOR TRANSFUSION v SHE SAID h7HEN ORDERING THE CLINI 7ATERS h6IDEO VISITS ALSO OPEN UP APPOINTMENT MIZATION OF THE BLOOD ADMINISTRATION PROCESS CIAN IS PRESENTED WITH THE PATIENTS HEMOGLOBIN LEVEL AS WELL FLEXIBILITY FOR HOMEBOUND PATIENTS OR THOSE h4HE BIGGEST DRAWBACK IS ENSURING THAT THE VARIOUS SYSTEMS AS THE INFORMATION FOR WHEN BLOOD SHOULD BE ORDERED "LOOD LIVING A LONG DISTANCE FROM THEIR PROVIDERS @TALK TO EACH OTHER v SHE SAID h!N ALL ELECTRONIC FORMAT WITH IS GIVEN EVERYWHERE IN OUR HOSPITALS SO WE NEEDED TO MAKE HELPING THEM SEEK TREATMENT FASTERv BAR CODE SCANNING BRINGS ELEMENTS TO INCREASE PATIENT SAFETY SURE WE INVOLVED STAFF FROM ALL AREAS AND ENSURE THAT THE NEW 4HE VIDEO VISIT FUNCTIONALITY IS INCORPORAT AND DECREASE ERRORS BECAUSE THE PATIENT AND THE UNIT OF BLOOD FUNCTIONALITY MET EVERYONES NEEDSv ED INTO FRONT AND BACK OFFICE USER WORKFLOW ARE POSITIVELY IDENTIFIED AS WELL AS MATCHED AGAINST THE PROVID SO PATIENTS WHOSE INSURANCE COVERS VIDEO ERS TRANSFUSION ORDERv Furukawa will discuss UCLA’s success and lessons learned VISITS CAN HAVE THEIR INSURANCE BILLED DIRECTLY 4HE 5#,! INITIATIVE TOOK SHAPE THROUGH TWO SEPARATE during the session “Optimizing blood administration to en- AT THE TIME OF BOOKING 4HEYLL BE ABLE TO PROJECTS n THE BARCODING PROJECT TOOK EIGHT MONTHS TO COM hance patient safety,” on Thursday, Feb. 23, from 10:30-11:30 VERIFY THEIR DEMOGRAPHIC AND INSURANCE PLETE FOLLOWED BY THE EMBEDDED CLINICAL DECISION SUPPORT a.m. in Room W308A. INFORMATION PRIOR TO THE VISIT (EALTHCARE ORGANIZATIONS WILL BE ABLE TO BILL THE PATIENTS INSURANCE AS ALLOWED WITH FULL ELIGIBILITY CHECKING AND REVENUE CYCLE TRACKING RICOH IS AMONG the tech giants charging patient presents, through treatment and all the h7ITH THE CURRENT SURGE IN INDUSTRY AC into healthcare as the industry moves away way to discharge and post-encounter follow-up.” CEPTANCE FOR TELEHEALTH SERVICES SUCH AS VIDEO from paper, and health information ex- The Ricoh EDE workflow technology will be VISITS WERE SEEING MORE AND MORE PAYERS change becomes more common. . demonstrated on the company’s Interactive OFFER THIS COVERAGE 7ELL ALSO BE INTRODUCING RICOH BRINGS It is also transitioning away from its past Whiteboard to display how the software en- THE ABILITY TO ACCEPT PAYMENT AT THE TIME OF as a printer and copier vendor, ables care collaboration and in- THE VISIT FOR PATIENTS WHO ARE NOT COVERED BY ‘A DAY IN THE according to Ron Nielson, vice teroperability. And the company THEIR INSURANCE FOR VIDEO VISITS v 7ATERS SAID president of Ricoh Healthcare. will be showcasing its Asset Man- 6IDEO VISIT FUNCTIONALITY IS ENGINEERED SO LIFE OF Last year at HIMSS16, for in- agement for Healthcare solution. THAT CLINICIANS CAN CONDUCT THE VISIT WHILE ALSO stance, the company announced The idea behind these tech- INTERACTING WITH THE PATIENTS %(2 ALLOWING PATIENT DATA’ Ricoh Electronic Data Exchange nologies is to help Ricoh cus- PROVIDER TO REVIEW THE LATEST RESULTS WITH THE for capturing, storing and man- tomers tackle common pain PATIENT AND DOCUMENT THE VISIT IN REAL TIME aging protected information. points hospitals have in the data "OTH PATIENTS AND PROVIDERS CAN USE BUILT IN TO HIMSS17 The cloud-based service enables flow, including getting patient CAMERAS ON THEIR CONSUMER DEVICES NO SPECIAL healthcare facilities to transfer data from referrals and scanned The vendor’s healthcare HARDWARE IS NECESSARY data, photography and other documents into the EHR, mov- h!S WE MOVE TO MANAGING POPULATIONS VAL unit teams with images into an electronic health ing information around, secur- UE BASED CONTRACTS AND ACCOUNTABLE CARE HEALTH InterSystems, LRS, record of the enterprise content ing it, and ultimately delivering Docuware and others in management system. RON NIELSON the right data to the right per- CARE ORGANIZATIONS WILL NEED TO RETHINK HOW THEY And this year at HIMSS17, the vendor will son at the right time, he added. DELIVER CARE TO CHRONIC DISEASE PATIENTS NOT JUST IN bringing a cloud system be using Ricoh EDE as the basis of what Niel- “We’ve been handling output for years THE EXAM ROOM BUT IN THE PATIENTS HOME IN THE to life. By Tom Sullivan son called “a day in the life of patient data” and years, so we know where the pain points CAR AT WORK OR WHEREVER THEY MAY BE TO ENSURE demonstration that also includes Ricoh are,” Nielson said. “Our goal is to try to help THEIR WELLNESS AND COMPLIANCE v 7ATERS SAID partners Intersystems, LRS and Docuware. reduce that by going to those pain points h4HE USE OF VIDEO VISITS CAN PROPEL THE CONNECTED “We believe information should be at the and addressing them.” RELATIONSHIP WITH THE PATIENTv heart of patients and staff,” Nielson said. “So we’re focusing on how information moves as a Ricoh is in Booth 3822. Meditech is in Booth 3279.
24 Wednesday, February 22, 2017
EMPOWERING HEALTH This year at HIMSS, Microsoft will bring healthcare partners from around the world to demonstrate innovative solutions currently empowering the digital transformation of health. Visit Booth #2509 to experience the digital transformation of Health.
WEDNESDAY February 22, 2017
Cybersecurity Session: Digital Transformation Begins with Cybersecurity Booth 376 | Hall A 1000am - 10:30am
Microsoft at HIMSS Lunch and Learns: AI is Healthcare’s the Next “Big Thing” 11:15 am – 12:15 pm Room 203A
Microsoft at HIMSS Lunch and Learns: Assume “zero trust” and mount a proactive cybersecurity posture to reduce your cyber vulnerability 1:00 pm – 2:00 pm Room 203A
http://www.microsoft.com/health SPONSORED ADVERTORIAL
Achieving the Triple Aim through digital transformation
Healthcare organizations across the United States are working hard to better the patient experience, improve the health of the populations they serve and reduce the per capita costs of care. Laura Wallace, Microsoft’s vice president of U.S. Health & Life Sciences, discusses how the digital transformation is helping healthcare organizations achieve the Triple Aim.
In what ways do you see care teams empowered by The reality is that a large portion of patients technology today? that stand to benefi t the most from digital Care teams today must know more, do more and manage more patients, more cases transformation solutions live in underserved and more complexity than ever before. And they have to work together while they’re areas and unhealthy counties, where access on the move in a fast-paced, often chaotic environment. This means that, to perform to care providers, limited broadband, as a team at the top of their licenses, they have to be in continuous communication inconvenience and cost are massive with each other and have to be able to quickly and easily consult or summon the barriers to better care and population health. expertise in the moment it’s needed. They can’t do that without digitally transforming As a result, it’s our goal to work collaboratively teamwork by digitizing it with a conversational collaboration platform. with the industry and our partners to design and deliver digital transformation solutions One example is Adventist Health System based in Orlando, Florida. Their clinical in ways that remove these barriers. and non-clinical staff are using presence and instant messaging within their 45 hospital campuses across 10 states so that ad hoc digital conversations can happen Everyone is talking about the throughout the day wherever the care team members are, without interrupting the cloud. In the U.S., how is the health Laura Wallace fl ow of work. They’re also using Skype for Business to break down barriers between industry embracing this change? Microsoft outpatient care teams and behavioral health and neurology care teams. For instance, Historically, the healthcare industry has lagged using Skype for Business on their devices with front-facing cameras in the ER, they behind in digital transformation, but I’m can conduct remote neurology and neurosurgery consults for suspected strokes defi nitely seeing more of the industry embracing the cloud. Each healthcare and for stroke observations. organization is at a diff erent point in their journey to the cloud, though. For some who are just getting their feet wet, it might be revolutionary for them to put their Another example is Advocate Health Care in Chicago, which has created High email or instant messaging in the cloud. Others are taking bigger steps – using Reliability Leader SharePoint rounding dashboards throughout their facilities for the cloud to save lives and completely redesign clinical processes. the purpose of reducing errors in care and healthcare-associated infections. The dashboards are visible everywhere so everyone can see how they’re doing Finally let’s talk about cybersecurity and compliance. in comparison to each other. This allows for constant process improvement. What role does Microsoft have in delivering these? For us, security really is job one. We spend over $1 billion a year on security-related A third example is Dartmouth-Hitchcock’s ImagineCare program, which leverages research and development. We run a digital crimes unit. We have a cyber-defense Microsoft technologies to focus on patient wellness and chronic disease operation center on a worldwide scale. We don’t think of ourselves just as a cloud management. Using wearables, remote monitoring devices and cloud technology, and services company; we are a cybersecurity company. Security is the foundation daily vitals are captured and transferred in real time to the ImagineCare team 24/7. of everything we do. Nurses on the team are alerted if something in the data stands out and are prompted to contact the patient. They’re proactively reaching out to patients, often before In relation to the healthcare industry, we understand the concerns about security. the patient even realizes that they need to come in for care instead of waiting The healthcare industry is a prime target for cyberattacks. That’s largely because for patients to get sick and then come to them. medical identity theft is one of the easiest ways for hackers to make money by reselling patient data or holding electronic health records hostage through What are the biggest trends and areas of growth that ransomware attacks. Health organizations that have the most vulnerable systems you’re seeing in the U.S.? stand to gain the most benefi t from moving to a trusted cloud provider like Microsoft The biggest trend that’s been around for a while is achieving the Triple Aim – but because they can leverage Microsoft’s expertise, experience and research. now we’re seeing health systems leverage personal technologies in new ways to The secure environment we can provide in our trusted cloud surpasses what engage patients to play an active and accountable role in helping them achieve it healthcare providers could build for themselves. together. We’re seeing many providers focus on moving beyond patient portals toward texting, virtual care, remote health monitoring, mobile apps and wearables Microsoft also understands the importance of being compliant with privacy that enable clinicians to interact with their patients during the 5,000 hours or so regulations. Our customers tell us we’ve helped them overcome barriers to between offi ce visits. They’ve found that patients are not really using the portals so moving to the cloud because they can trust that when we say we meet or they’re focusing on new ways of engaging patients. Patient engagement solutions exceed the required HIPAA privacy and security safeguards, we are. we’re seeing include automated interactions, so, for example, a patient leaves the doctor’s offi ce and then gets a text message thanking him or her for going to the We’ve done that by certifying Microsoft’s Offi ce 365 and Azure hyper-scale cloud appointment and encouraging the patient to log into the patient portal or use an computing platform with HITRUST and achieving the highest HITRUST score app. It’s about creating automated follow-up solutions that work best for the patient, obtainable, a Level 5 rating for both Offi ce 365 and Azure. We continue to invest rather than a “one size portal fi ts all,” especially considering the fact that, for many, in all the relevant certifi cations because we know how critical this is to the their cell phone is the only connected device they have. healthcare industry – to both our healthcare customers and to healthcare consumers.
Visit us at booth #2509 About Microsoft Microsoft empowers health organizations to improve collaboration among caregivers and patients, speed access to actionable information, and gain insights to using technology that’s as powerful as it is familiar.
©2017 Microsoft. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. Case studies results based on use of specifi c systems customized for a particular organization; other company results may vary. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
For more information about Microsoft, please visit: www.microsoft.com. 17 / ANALYTICS Allscripts goes beyond APIs to foster an ecosystem of innovation Artificial intelligence: CEO Paul Black says the goal is to bring patient data into the Clear and present opportunities EHR and make it actionable. emerge for healthcare By Tom Sullivan
With the growth in health databases, AI can be applied right now. When will be the THE LEADING EHR VENDORS ARE WORKING TO ESTAB best time for healthcare entities to implement? By Tom Sullivan LISH THEIR ARCHITECTURE AS AN OPEN PLATFORM AND !LLSCRIPTS IS NO EXCEPTION #%/ 0AUL "LACK SAID THAT !LLSCRIPTS TAKES AN LEADING ENTERPRISE )4 COMPANIES !MAZON !PPLE )"- MACHINE LEARNING WILL ONLY GROW TO HELP CLINICIANS MAKE APPROACH DIFFERENT FROM SOME OF ITS COMPETITORS 'OOGLE -ICROSOFT ARE INVESTING HEAVILY IN ARTIFICIAL MORE INFORMED COMPLEX AND TIMELY DECISIONSv h7E PUBLISH !0)S v "LACK SAID h! LOT OF COM INTELLIGENCE COGNITIVE COMPUTING AND MACHINE LEARNING 4HAT SAID THERE ARE LIMITATIONS THAT HOSPITAL EXEC PANIES WILL DO ##$!S BUT WE OPEN OUR SYSTEM !ND EVEN THOUGH MANY HEALTHCARE PROVIDERS ARE STILL IN UTIVES AND )4 PROFESSIONALS SHOULD KEEP IN MIND !) UP AT THE !0) LEVEL AND THATS A BIG DEALv WAIT AND SEE MODE WHEN IT COMES TO THESE EMERGING TECH SYSTEMS ARE ONLY AS GOOD AS THE QUALITY OF DATA THEY ARE "LACK SAID THAT THIRD PARTY DEVEL NOLOGIES THERE ARE TANGIBLE REASONS TO CONSIDER DEPLOYING FED !ND BECAUSE THEY REQUIRE STATISTICAL SYMBOLIC AND OPERS CREATE APPS FOR FINANCIALS OR THEM SOONER RATHER THAN LATER BIO INSPIRED APPROACHES +LEINBERG RECOMMENDED THAT CONSUMER FACING TOOLS TO CITE TWO !) CAN BE APPLIED TODAY TO CLINICAL DECISION SUPPORT HUMANS STILL ACCOUNT FOR THEIR OWN EXPERIENCE AND COM EXAMPLES !LLSCRIPTS HAS SOME LENGTH OF STAY PREDICTIONS /2 SCHEDULING NATURAL LANGUAGE MON SENSE INSTEAD OF BLINDLY FOLLOWING ANY !) SYSTEMS PEOPLE CERTIFIED TO BUILD SOFTWARE PROCESSING SUCH AS VIRTUAL ASSISTANTS ROBOTICS FOR MATERIALS RECOMMENDATIONS THAT RUNS ON ITS PLATFORM AND SINCE TRANSPORT RESEARCH DATA MINING AND ANALYTICS AS WELL AS (OSPITAL SYSTEMS HOLDING OFF FOR THE TIME BEING ON !) HAS HAD BILLION !0) DATA PATTERN CLASSIFICATION FOR TASKS SUCH AS TUMOR DETECTION COGNITIVE COMPUTING AND MACHINE LEARNING IMPLEMENTA EXCHANGES "LACK SAID ACCORDING TO +ENNETH +LEINBERG MANAGING DIRECTOR OF TION MIGHT BE MISSING THE OPPORTUNITY TO HELP SHAPE THE h) WANT PEOPLE CREATING AN RESEARCH AT THE !DVISORY "OARD TECHNOLOGICAL ADVANCEMENTS THAT !PPLE )"- 'OOGLE ECOSYSTEM THAT )M THE CENTER OF PAUL BLACK h-ACHINE LEARNING WORKS BEST WHEN THERE IS LOTS OF -ICROSOFT AND OTHERS ARE DEVELOPING OF COURSE FROM WHICH ) ENCOURAGE DATA HUMANS HAVE THE MOST CHALLENGES WHEN THERE h9OULL KNOW YOU NEED TO APPLY THESE TECHNOLO PEOPLE TO PULL INFORMATION OUT SO THEY CAN TAKE IS TOO MUCH DATA v +LEINBERG EXPLAINED h!S %(2S GIES WHEN YOUR COLLEAGUES USING THEM HAVE BETTER BETTER CARE OF THEIR PATIENTS v "LACK SAID HEALTH INFORMATION EXCHANGES REGISTRIES GENOMICS OUTCOMES v SAID +LEINBERG WHO SPOKE ON 3UNDAY IN 4O THAT END !LLSCRIPTS HAS WHAT "LACK INFORMATION PATIENT GENERATED HEALTH DATA THE )NTERNET THE SESSION h!RTIFICIAL INTELLIGENCE AND THE FUTURE OF DESCRIBED AS hA SIZABLE GROUPv OF EMPLOYEES OF 4HINGS AND OTHER SOURCES ARE TAPPED THE NEED FOR HEALTHCAREv DEDICATED TO HELPING STARTUPS AS WELL AS A CHIEF INNOVATION OFFICER 4HE UNDERLYING NEED AND OPPORTUNITY OF COURSE IS DATA INTEROPERABILITY !ND "LACK SAID THAT !LLSCRIPTS DB-OTION IS AN %(2 AGNOSTIC company’s Clinical Process Measure- reliable ways to measure clinical process. TECHNOLOGY FOR PULLING DATA OUT OF COMPETITORS ment solutions support standardization Clinical leaders often encounter dif- DRILLING DEEPER, ATHENAHEALTH #ERNER %PIC -EDITECH E#LINI of clinical processes, equipping organiza- ficulty obtaining the necessary clinical CAL7ORKS .EXT'EN %(2S AND PUTTING THAT LOGICSTREAM CPM tions with clinical modules to address reg- process adoption and utilization mea- ulatory requirements, hospital acquired surements from their IT teams. Logic- INFORMATION INTO A SINGLE COMMUNITY RECORD &ROM PLATFORM PROVIDES conditions, advanced payment models Stream provides stakeholders through- THERE !LLSCRIPTS CAN BRING IN DATA FROM A HEALTH and CMS Star ratings, the company said. out the system with such information. EXCHANGE INSURANCE COMPANIES OR OTHER SOURCES MORE INSIGHT INTO “The problem today is that outcomes LogicStream’s Clinical Process Mea- 5SERS CAN ALSO RUN ANALYTICS AGAINST THAT SINGLE VIEW OF are the only widespread mechanism to surement platform aims to help health THE PATIENTS TO DETERMINE WHAT TREATMENT OPTIONS HAVE CLINICAL OUTCOMES measure care delivery,” LogicStream CEO systems understand the impact clinical WORKED ON PATIENTS WITH SIMILAR CONDITIONS FOR INSTANCE Patrick Yoder said. “Without measurement processes on outcomes and allows lead- h&OR THE WORKFLOW COMPONENT THE WAY WE DO IT New version brings updated of clinician workflow adoption and the use ership to have targeted conversations IS DIFFERENT v "LACK EXPLAINED h! LOT OF PEOPLE HAVE of clinical content, health systems cannot and make intelligent improvements to INTEROPERABILITY PLATFORMS TO PULL THE DATA UP INTO A UI to improve speed and user determine how to improve outcomes.” their interventions and processes. ()% 4HATS GOOD BUT ONCE THE DATA ARE THERE YOU experience. By Jack McCarthy The new release updates the user inter- This release opens the door to more WANT TO MAKE IT ACTIONABLE AND THE @AH HA MOMENT IS face to improve the speed of the system quickly solving difficult healthcare is- WHEN YOU CAN THEN SEND IT BACK DOWN INTO THE ORIGINAL LOGICSTREAM HEALTH has released ver- and the user experience, the company said. sues,” Yoder said. “LogicStream bridg- SENDING ELECTRONIC MEDICAL RECORD AND YOU HAVE TO DO sion 6.0 of its Clinical Process Measure- The new release allows for deeper drill- es the gap between clinical and techni- THAT WORKFLOW IN A WAY THAT IS NON INVASIVE 3O THE ment platform, including an expanded downs into information stored in the elec- cal teams.” CLINICIAN LOOKING AT THE RECORD ONLY GETS THE NEW INFOR library of clinical modules. tronic health record that is often very difficult MATION ABOUT ME AND NOT @#LICK ON THIS ()% AND GET The Minneapolis, Minnesota-based to access, which can facilitate new and more LogicStream is in booth 875. EVERYTHING ABOUT 0AUL "LACK SINCE THE DAY ) WAS BORNv 3OME IN THE INDUSTRY WOULD SAY THAT RESEMBLES THE POST %(2 ERA CATCHPHRASE h4HAT BUZZWORD IS THE REALITY OF LIVING IN A DIGITAL PLATFORM v "LACK SAID h4HIS IS A FASCINATING TIME TO BE ALIVE BECAUSE ITS THE FIRST TIME IN THE HISTORY OF THIS COUNTRY THAT ALL THESE DATA ARE NOW DIGITAL AVAILABLE AND THE PEOPLE WHO MAKE THE MOST USE OF THAT AND TURN IT INTO SOMETHING ACTIONABLE CLINICALLY FINANCIALLY AND FROM A RESEARCH STANDPOINT ARE GOING TO WINv
PATRICK YODER Allscripts is in booth 6045.
28 Wednesday, February 22, 2017 Health IT has come a long way. We can tell you where it is going.
HIMSS Analytics® is a global healthcare IT market Health IT intelligence, market insight and standards organization Market assisting clientele in both healthcare delivery and Intelligence healthcare technology solutions business development to Market Insight and Research PDNHODVWLQJLPSURYHPHQWVLQHτFLHQF\DQGSHUIRUPDQFH Healthcare Provider
To learn how HIMSS Analytics can help you better Maturity Models Visit us at understand your market and improve patient care, visit our Booth #2133 website at www.himssanalytics.org
33 West Monroe Street, Suite 1700, Chicago, IL | (877) 364-2500 | www.himssanalytics.org Take patient relationships to new heights with the world’s #1 CRM reimagined for healthcare.
To learn how, attend the Salesforce session on healthcare consumerism.
Wednesday, February 22 | 11:30 a.m. Orange County Convention Center | Room 204-A Join Joshua Newman MD, MSHS, Chief Medical Officer healthcare consumerism and understanding the person swing by HIMSS booth #2679 located in Hall D to meet salesforce.com/himss17
at Salesforce, as he discusses behind the patient. And don’t forget to with our healthcare experts. 17 / ANALYTICS HIMSS Analytics launches LOGIC Google Chrome extension The software applies similar principles of safe and effective care to health IT procurement, HIMSS Analytics Executive Vice President Mercy wins 2016 Blain Newton says. By Tom Sullivan HIMSS Davies Enterprise Award HIMSS ANALYTICS ANNOUNCED THE ,/')# #HROME EHR optimization, clinical documentation improvement, perioperative EXTENSION HERE ON -ONDAY 4HE SOFTWARE GIVES A FREE analytics and more have all helped the health system improve quality and GLIMPSE UNDER THE HOOD OF ()-33 !NALYTICS ,/')# BY ENABLING USERS TO VISIT A HOSPITAL WEBSITE AND VIEW reduce costs. By Mike Miliard INFORMATION IN THE ,/')# DATABASE h)N HEALTHCARE WE KNOW THAT A CRITICAL PART OF SAFE EFFECTIVE CARE IS ADHERENCE TO THE FIVE RIGHTS OF MEDICATION ADMINISTRA MERCY, THE ST. LOUIS-BASED ERY OF ANTIBIOTICS VIA NEW PATHWAY ORDER SET REDUCED #ATHOLIC HEALTH SYSTEM TION RIGHT PATIENT RIGHT DRUG RIGHT DOSE RIGHT WITH HOSPITALS AND PLUS PHYSICIAN PRACTICES THE TIME IT TOOK FOR THE DRUGS TO BE ADMINISTERED BY ROUTE AT THE RIGHT TIME v SAID ()-33 !NALYT ACROSS -ISSOURI !RKANSAS +ANSAS AND /KLAHOMA APPROXIMATELY THREE HOURS ICS %XECUTIVE 6ICE 0RESIDENT "LAIN .EWTON HAS WON A ()-33 $AVIES %NTERPRISE !WARD -ERCY ALSO ENACTED A CLINICAL DOCUMENTATION h7HILE CERTAINLY NOT AS CRITICAL AS THE HEALTH ()-33 RECOGNIZES -ERCY FOR ITS %(2 OPTIMI IMPROVEMENT PROJECT THAT FOUND UPON CLOSER REVIEW AND SAFETY OF A PATIENT WE ALSO KNOW THAT ZATION PROCESS IMPROVEMENT EFFORTS USE OF EVI OF PATIENT RECORDS MANY AREAS THAT COULD BE AD HEALTH )4 IS MORE EFFECTIVE AND EFFICIENT WHEN DENCE BASED PROTOCOLS AND ANALYTICS GAINS n ALL OF DRESSED BY BETTER CHARTING )T ROLLED OUT A TOOL THAT THE RIGHT SOLUTION IS IMPLEMENTED BY THE RIGHT WHICH HAVE HELPED THE HEALTH SYSTEM LOWER COSTS IM PROVIDES MORE ACCURATE AND TIMELY DOCUMENTATION ORGANIZATION AT THE RIGHT TIMEv PROVE CARE QUALITY AND PATIENT OUTCOMES AND INCREASE STANDARDIZES WORKFLOWS WITH BEST PRACTICES AND 5SING THE ,/')# #HROME EXTENSION US REIMBURSEMENTS 4HEYRE DESCRIBED IN A SERIES OF CASE GIVES ACTIONABLE DATA TO ENHANCE COMMUNICATION ERS CAN VIEW INFORMATION SUCH AS THE HOSPITALS BLAIN NEWTON STUDIES ON THE ()-33 WEBSITE WITH PHYSICIANS 4HE -$3 /PERATIONAL !NALYTIC HEALTH )4 FOOTPRINT FINANCIALS BED SIZE AND 7ITH THE AIM OF IMPROVING CARE COORDINATION AND 4OOL AND THE 3ECONDARY $IAGNOSIS 2EPORT PROVIDES NUMBER OF CONTACTS IN ,/')# THE IDEA BEING TO PROVIDE REDUCING OVERTREATMENT -ERCY CONFIGURED EVI -$3 USERS A STANDARDIZED WORKFLOW PROCESS ACROSS INSIGHTS ABOUT WHICH HEALTH INFORMATION TECHNOLOGIES A DENCE BASED PROTOCOLS WITHIN ITS %(2 SYSTEM THAT THE ORGANIZATION PARTICULAR HOSPITAL IS WELL POSITIONED TO IMPLEMENT ENABLED IT TO TACKLE AN ARRAY OF TRICKY CHALLENGES )N ANOTHER INITIATIVE -ERCYS PERIOPERATIVE LEAD h7E ARE REDUCING THE FRICTION OF THE HEALTH )4 PRO &OR ONE RECOGNIZING THAT IT WASNT ACHIEVING OPTI ERS LOOKED FOR NEW WAYS TO MONITOR MEASURE AND CUREMENT PROCESS WITH THE GOAL OF MAKING HEALTHCARE MAL TREATMENT FOR -EDICARE AND -EDICAID PATIENTS IMPROVE THE HOSPITALS SURGICAL PROCEDURES WHILE )4 MORE EFFICIENT AND EFFECTIVE v .EWTON SAID WITH HEART FAILURE -ERCY SOUGHT TO IMPROVE QUALITY ALSO INCREASING PATIENT SATISFACTION )T IMPLEMENTED 7HILE IT IS MAKING THE ,/')# #HROME EXTENSION AVAILABLE HERE AT ()-33 ()-33 !NALYTICS SAID THROUGH STANDARDIZATION FOR SELECTED PATIENT POPULA A DASHBOARD WHOSE ANALYTICS DATA HAVE HELPED SAVE THAT IT PLANS TO ADD NEW FEATURES OVER TIME TIONS (EART FAILURE MORTALITY RATES FOR PATIENTS WAS AT MAN HOURS A MONTH FOR EACH OF ITS LOCA h7E WILL BE LOOKING TO CONTINUOUSLY UPDATE THE FEA THE NATIONAL AVERAGE OF PERCENT BEFORE IMPLEMENTA TIONS AND HELPED THE HEALTH SYSTEM ACHIEVE A TOTAL TURES OF THIS TOOL TO INCLUDE AMONG OTHER THINGS NEWS SAVINGS OF MILLION ACROSS ITS PERIOPERATIVE TION OF THE NEW PATHWAY WHICH ACHIEVED REDUCTIONS AND CURRENT EVENTS ON EACH ORGANIZATION v .EWTON DEPARTMENTS IN THAT RATE SAID h4HE OVERALL INTENT IS TO GIVE HEALTH )4 SOLUTIONS 0NEUMONIA MORTALITY WAS ALSO AT THE NATIONAL RATE -ERCY WAS HONORED DURING THE ()-33 AWARDS PROVIDERS THE TOP FIVE THINGS THEY NEED TO UNDERSTAND TO PERCENT BUT AN INITIATIVE TO EXPEDITE THE DELIV GALA ON 4UESDAY EVENING ABOUT AN ORGANIZATION AT A GLANCEv
Which type of EHR development projects are or will be in ther works within your enterprise?
Improving Interoperability 60% Improving Workflow55% Improving Usability 37% Adding Pop Health Tools To EHR 37% Migrate To The Cloud 28% Major EHR System Upgrade 24%
Source: Healthcare IT Replacing EHR 21% News Reader Survey 2017
32 Wednesday, February 22, 2017 Simplify the complexities of health IT marketing.
As marketers, you know what’s needed to break through the clutter and get your message delivered — it’s called disruption. The BrandHIT Marketing Summit, HIMSS’ first conference dedicated exclusively to health IT marketing, will help you: • Take charge of today’s ever-changing digital environment, including content creation, data analytics and customer experience. • Build your brand and fuel its growth with the experts who focus solely on health IT marketing. • Leverage the latest insights, strategies and tools from the most experienced professionals in the industry so you can make your brand stand out.
Don’t miss your chance to learn from the health IT marketing experts. REGISTER NOW!
WWWBRANDHEALTHITCOM
June 15–16, 2017 | Las Vegas, NV 17 / SECURITY Citrix building Workspace IoT for hospitals The company’s unified device pulls together new and emerging technologies to Healthcare organizations lag enable hospitals to replace desktop PCs with sub-$100 in digital marketing for apparatuses running Raspberry cybersecurity strategies Pi. By Tom Sullivan Study finds that many hospitals lack the infrastructure for deploying modern tools CITRIX SYSTEMS IS CREATING WHAT IT CALLS 7ORKSPACE needed for crisis management, including data breaches. By John Andrews )O4 BASED ON VIRTUALIZATION AND OPEN HARDWARE TECHNOLOGIES TO ENABLE HOSPITALS TO MOVE AWAY FROM TRADITIONAL FAT 0#S TO VIRTUAL DESKTOPS INEXPENSIVELY 4HE PRODUCT LINEUP INCLUDES AN )NTERNET OF HOSPITAL EXECUTIVES ARE INVESTIGATING NEW MARKETING RETURN ON INVESTMENT AND KEY PERFORMANCE INDICATORS 4HINGS GATEWAY AN )O4 MESSAGING PLATFORM AND AUTOMATION CHANNELS SUCH AS REAL TIME COMPUTER BUY h2/) AND KEY PERFORMANCE INDICATORS ARE A BIG TOPIC v +LEIN A CASTING TOOL ALONG THE LINES OF #HROMECAST OF ING GEO FENCING TEXT MESSAGING AND DARK POSTS ON SOCIAL SAID h#%/S WANT TO KNOW THE 2/) AND INDICATORS (OWEVER !PPLE 46 MEDIA "UT A NEW SURVEY h4HE 3TATE OF $IGITAL -ARKETING 2/) IS HARDER TO GAUGE IN HEALTHCARE BECAUSE THERE IS A LAG EFFECTv h7ELL PROVIDE THE UNIFIED WORKSPACE TO IN (EALTHCARE IN v ALSO FOUND THAT PARTICIPANTS ARE #ONCEPTUALLY HEALTHCARE IS PURSUING SOME ADVANCED USERS REGARDLESS OF WHAT DEVICE THEYRE ON n THE NOT UP TO SPEED ON CRISIS MANAGEMENT A CRITICAL ELEMENT IN IDEAS FOR MARKETING YET THE INDUSTRYS INFRASTRUCTURE IS NOT APPROPRIATE APPS ON APPROPRIATE DEVICES v SAID HANDLING DATA BREACHES AND THE REQUIRED NOTIFICATIONS READY FOR MANY OF THEM +LEIN SAID #HRIS &LECK VICE PRESIDENT h&EW RESPONDENTS SAID THEIR ORGANIZATION IS EFFECTIVE &OR INSTANCE A LOT OF INTEREST EXISTS AMONG MARKETING AND TECHNICAL FELLOW AT AT MANAGING A CRISIS v SAID 2OB +LEIN FOUNDER AND #%/ EXECUTIVES TO UPGRADE THEIR ORGANIZATIONS VIRTUAL FRONT DOOR #ITRIX h4HEN ADD )O4 TO OF /RLAND 0ARK )LLINOIS BASED +LEIN 0ARTNERS WHICH n THE WEBSITE n YET ONLY PERCENT OF RESPONDENTS SAID THE EQUATION AND IT GIVES CONDUCTED THE SURVEY ALONG WITH !TLANTA BASED 'REYSTONE THEIR ORGANIZATION PROVIDES PROPER FUNDING FOR IT YOU THE ABILITY TO DO MORE .ET h7ITH BREACHES THERE IS ALWAYS A CRISISv !ND WHILE THE MAJORITY BELIEVES SOCIAL MEDIA IS A VALU THAN ACCESS APPS n YOU CAN 7HATS MORE THE NEW LANDSCAPE IS RICH WITH DIGITAL MAR ABLE FORUM SIX OUT OF ORGANIZATIONS BLOCK EMPLOYEES IMPROVE THE WORKFLOWv KETING CHANNELS FOR HEALTHCARE AND THAT BRINGS THE NEED TO FROM USING IT HE SAID 4HE THIN CLIENT ($8 UNDERSTAND THE DYNAMICS AND IMPACT OF USING THESE METHODS 4HE INFRASTRUCTURE AND TODAYS CROP OF MODERN DIGITAL 2EADY 0I ESSENTIALLY TURNS .O LONGER ARE HEALTHCARE MARKETERS JUST SENDING OUT A MES TOOLS ON TOP OF IT ARE AN INCREASINGLY IMPORTANT ELEMENT OF THE OPEN SOURCE 2ASPBERRY SAGE AND CUSTOMERS RECEIVING IT h7E ARE PART OF A PROCESS WHERE NOT JUST MARKETING BUT ALSO CYBERSECURITY STRATEGIES 0I INTO DEPLOYABLE ENDPOINT WE DONT DICTATE WHERE THE MESSAGE GOES AND THAT IS A VERY h4HERE MUST BE MORE ATTENTION PLACED ON CYBERSECURITY v DEVICES FOR LESS THAN UNCOMFORTABLE POSITION FOR MARKETERS TO BE IN v +LEIN ADDED +LEIN SAID h)TS SCARY OUT THERE AND IT HAS ONLY BEGUNv &LECK SAID 4HAT PRICE COM CHRIS FLECK 2ESPONDENTS INCLUDED DIGITAL HEADS OF MARKETING CHIEF PRISES A LOCKED DOWN ,INUX MARKETING OFFICERS AND MARKETING DIRECTORS AND +LEIN Klein, along with Greystone.Net President and co-founder OPERATING SYSTEM POWER SUPPLY MANAGEMENT NOTED THAT NEARLY HALF WORKED AT A HEALTH SYSTEM Kathy Divis, will reveal the comprehensive results of their FEATURES #ITRIX 2ECEIVER OPTIMIZATION 7I &I AND 4OPICS FOCUSED ON MARKETING CHANNELS PHYSICIAN RELA survey during “The state of digital marketing in healthcare in "LUETOOTH TIONSHIPS AUTOMATION SEARCH ENGINE OPTIMIZATION TOOLS 2017” on Thursday, Feb. 23, from 10:30-11:30 a.m. in Room W307A. &LECK SAID THAT THE INTENTION IS TO MAKE RE PLACING DESKTOP 0#S A MANAGEABILITY OR SECURITY DECISION RATHER THAN AN ECONOMIC ONE SINCE THE DEVICE IS LOW COST become more interopera- Decker and Khan will discuss these challenges during h($8 2EADY 0I IS NOW HITTING THE MARKET v RISE OF ble, and as more digital pa- the session “Identity management: Challenges and &LECK SAID #ITRIX IS ALSO DEVELOPING TWO MORE opportunities” on Wednesday, Feb. 22, from 4-5 p.m., tient information is collect- in the Tangerine Ballroom, F4. PIECES THAT ARE CURRENTLY IN BETA TESTING THOSE DIGITAL HEALTH ed and stored, the number BEING THE )O4 GATEWAY AND CASTING TOOL of people and organiza- 4HE /CTOBLU MESSAGING AND AUTOMATION PLAT TECHNOLOGIES tions trying to access this FORM CAN BE USED TO TIE TOGETHER A RANGE OF PERIPH cle management systems, connected data – provider employees, colleagues, ERALS SERVICES AND APPS &LECK SAID 4HOSE COULD health, cloud computing, and mobile SPARKS URGENT business partners, payers, pharmaceutical INCLUDE A BARCODE SCANNER WEARABLE DEVICES WITH companies and other healthcare stakehold- devices and applications, necessitates HEART RATE MONITORS OR A NON INVASIVE "LUETOOTH ers – has dramatically increased. a renewed focus on security, scalability NEED FOR IDENTITY MONITOR AND POTENTIALLY REDUCE THE TIME IT TAKES That reality has created an urgent and improved experiences. NURSES TO COLLECT DATA ON VITAL SIGNS AND INPUT THOSE MANAGEMENT need among healthcare providers for “Healthcare has gotten very complex, strong identity management. with lots of regulations and lots of chang- IN AN %-2 AS WELL AS CUTTING DOWN ON ERRORS 4HE ($8 CASTING TOOL WHICH #ITRIX GAVE THE Mayo Clinic IT managers “When we have users on our system, es,” said Munawwar Khan, senior principal do we know if they’re the good guys or healthcare consultant at Mayo Clinic. “As TEMPORARY DEVELOPMENT NAME (EALTHCARE (UB suggest identifying the bad guys?” asked Brian Decker, se- a result, not all vendor systems do every- WORKS LIKE #HROMECAST TO OPEN VIRTUAL CHANNELS practical solutions and then nior manager at the Mayo Clinic and thing, so health organizations have to pur- TO A DISPLAY KEYBOARD AND MOUSE 4HE TOOL WOULD instituting governance and program manager for the clinic’s Identi- chase different apps or create their own.” ENABLE FOR INSTANCE A CLINICIAN TO WALK INTO A changing management ty Management Platform. “Who actually When that happens, Khan added, it can PATIENTS ROOM AND HAVE THE %(2 POP UP ONTO A are users? Are they appropriate users? create a “black hole” within the organization SCREEN 4HAT COULD ELIMINATE SIGN IN AND AUTHEN policies. By Chris Nerney Who has access to what and why? Who’s that could lead to security vulnerabilities. TICATION TIME &LECK SAID accountable for our users’ access?” To avoid that black hole, Decker and Khan h7ERE SHOWING THE LIFE BEYOND THAT FIRST STEP CONSUMERS ARE EXPRESSING increasing The bottom line, Decker says, is recommend identifying and implement- OF VIRTUALIZING APPS n FUTURE )O4 v &LECK SAID h0UT concern that sharing of their personal and “you’ve got to be sure the right people ing practical solutions for establishing an ALL THE PIECES TOGETHER AND YOU CAN CREATE NEW medical data by providers and other health- have the right access to the right things identity management program, instituting AUTOMATED WORKFLOWS FOR HEALTHCAREv care stakeholders will lead to security and at the right time and nothing else.” appropriate governance, and creating orga- privacy breaches, according to a recent What’s more, the emergence of digi- nizational change management and com- study by Black Book Research. tal technologies in healthcare, including munications challenges within the identity Citrix is in Booth 2623. Indeed, as electronic healthcare systems electronic health records, revenue cy- management operational infrastructure.
34 Wednesday, February 22, 2017 Patient-Centered Population Health Management Enabling Connected Care for Population Health Success
Caring for patient populations is really about individual patient care. Healthcare organizations need to empower clinicians to be more effective in improving the overall health status of a population by optimizing care for individuals. Discover how a patient-centered approach can optimize the outcome and costs of care for individuals – and ultimately succeed in population and value-based care initiatives.
Visit www.InterSystems.com/PopulationHealth
Sponsored by: Produced in partnership with:
Thank you to the Sponsors of the HIMSS17 Welcome Kit
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Booth #7772 Booth#8064 Entered to win a SONOS PLAY:3 ($299 value)
Visit our sponsors at HIMSS17 to learn about their products and services. 17 / SECURITY Social Media Ambassador Matt Fisher: Healthcare attorney who used to be a barista He discusses his pet peeves and what he’s hoping to see at HIMSS, and reveals his health IT hero. That last one might surprise you. By Tom Sullivan
MATT FISHER IS LIKELY TO WIN SOME FANS AMONG THE 7OMEN IN (EALTH )4 AND ()4CHICKS CROWD AT THIS YEARS ()-33 WHEN THEY READ WHO HIS HERO IS &ISHER IS AN ASSOCIATE WITH -IRICK /#ONNELL WHERE HE SERVES AS CHAIR OF THE FIRMS (EALTH ,AW 'ROUP (EALTHCARE )4 .EWS ASKED &ISHER WHAT HES ANTICIPATING AT ()-33 WHO HIS HEALTH )4 HERO IS AND WHAT ARE THE ISSUES TOP Yale researchers OF MIND FOR HIS SOCIAL MEDIA FOLLOWERS 1 7HAT ARE YOU MOST LOOKING FORWARD TO AT ()-33 are tapping into a secure ! #ONTINUING TO DEVELOP EXISTING FRIENDSHIPS AND MEETING LOTS OF NEW PEOPLE 4HE SOCIAL MEDIA CONNECTED TO ()-33 AND THE CONFERENCE IN GENERAL ARE A GREAT MEANS OF CONNECTING WITH A VARIETY OF PEOPLE AND cloud platform for the LEARNING ABOUT NEW IDEAS 4HE LEARNING ASPECT IS ANOTHER PIECE THAT ) AM LOOKING FORWARD TO "EING AN ATTORNEY ) DO ‘knowledge generation’ NOT ALWAYS GET TO SEE DEVELOPMENTS AND CHANGES FIRSTHAND ) APPRECIATE THE OPPORTUNITY TO FIND OUT Hugo will clear a path for patient data from the EMR to research WHAT IS HAPPENING IN THE INDUSTRY WHICH HELPS databases. By Diana Manos ME UNDERSTAND TOOLS AND SOLUTIONS THAT MY CLIENTS ARE EITHER LOOKING AT OR FOR
YALE RESEARCHERS 1 7HAT ISSUES DO YOU THINK ARE TOP OF MIND ARE WORKING ON THE WAY TO 9ALE 3CHOOL OF -EDICINE 9ALE .EW (AVEN MATT FISHER MOBILIZE PATIENTS SO THEY CAN HELP WITH MEDICAL (OSPITAL AND THE 9ALE -EDICAL 'ROUP ARE PRO FOR YOUR SOCIAL MEDIA FOLLOWERS RESEARCH BY ALLOWING THEM TO SHARE THEIR PER VIDING SUPPORT FOR THE STUDY 4HE STUDY IS ALSO ! 'IVEN MY TENDENCY TO FOCUS ON REGULATORY AND LEGAL ISSUES ) SEE SONAL HEALTH INFORMATION WITH RESEARCHERS VIA PARTIALLY FUNDED BY THE 9ALE #LINICAL AND 4RANS PRIVACY AND SECURITY AS FOREMOST CONCERNS 4HOSE OFTEN LEAD TO QUES A CLOUD BASED PLATFORM 4HE PLATFORM DUBBED LATIONAL 3CIENCE !WARD GRANT FROM THE .ATIONAL TIONS ABOUT ()0!! INCLUDING WHAT ()0!! DOES WHAT IT COVERS AND (UGO WAS ANNOUNCED LAST -AY AND IS STILL IN #ENTER FOR !DVANCING 4RANSLATIONAL 3CIENCES AT WHAT ACTIONS IT REQUIRES 4HE QUESTIONS ABOUT ()0!! AND REGULATORY THE TESTING PHASE THE .ATIONAL )NSTITUTES OF (EALTH REQUIREMENTS ALSO LEAD TO DISCUSSIONS ABOUT THE IMPACT ON BOTH THE !CCORDING TO 9ALE RESEARCHERS THE PLAT h4HE TIME IS RIGHT TO STRENGTHEN KNOWL DEVELOPMENT AND USE OF HEALTH )4 4HE TOPICS ALL CONNECT AND INTERACT FORM IS hHIGHLY SECURE v AND ALLOWS PATIENTS TO EDGE GENERATION IN MEDICINE THROUGH AND A NOTICEABLE CHANGE OCCURS ONCE THE REGULATIONS ARE EXPLAINED DRAW RECORDS FROM MULTIPLE ELECTRONIC HEALTH PARTNERSHIPS WITH PEOPLE WHO ARE POSITIONED RECORDS HELD BY A PATIENTS VARIOUS HEALTHCARE TO CONTRIBUTE THEIR PERSPECTIVES AND THEIR 1 7HOS YOUR FAVORITE HEALTHCARE HERO 7HY PROVIDERS (UGO THEN SYNCHRONIZES THEM WITH HEALTH RELATED DATA IN WAYS THAT CAN IMPROVE ! -Y WIFE 3TACEY "EBERMAN WHO IS A PRIMARY CARE INTERNAL A RESEARCH DATABASE THEIR OWN HEALTH n AND PAY IT FORWARD FOR MEDICINE AND PEDIATRICS PHYSICIAN 3HE ACTUALLY HAS TO WORK WITH h4HIS COULD BE A GAME CHANGER v SAYS THE HEALTH OF FUTURE GENERATIONS v +RUMHOLZ AND HANDLE ALL OF THE DIFFERENT HEALTH )4 ISSUES THAT WE DEBATE AND (ARLAN +RUMHOLZ A DEVELOPER OF (UGO AND SAID h4HE FUTURE OF KNOWLEDGE GENERATION SEES THE IMPACT ON PATIENT CARE 3HE IS GOOD AROUND TECHNOLOGY AND PROFESSOR OF MEDICINE AND EPIDEMIOLOGY AND IN LEARNING HEALTH SYSTEMS AND IN BIOMED STILL FEELS AN IMPACT )T IS ALSO INTERESTING HEARING HER PERSPECTIVE ON PUBLIC HEALTH AT 9ALE 3CHOOL OF -EDICINE ICAL RESEARCH IS ABOUT TO BE TURBOCHARGED DIFFERENT %-2 SYSTEMS WHICH HAVE BEEN MANY BETWEEN RESIDENCY +RUMHOLZ IS ALSO THE DIRECTOR OF THE #ENTER BY A DISRUPTION THAT FLIPS THE TRADITIONAL AND TWO JOBS SINCE FINISHING RESIDENCY !T THE END OF IT ALL THOUGH FOR /UTCOMES 2ESEARCH AND %VALUATION AT APPROACH ON ITS HEAD x AND STARTS WITH SHE DOES NOT LET THE ISSUES GET IN HER WAY OF BEING A COMPASSIONATE 9ALE .EW (AVEN (OSPITAL h(UGO HARNESSES RECOGNIZING THE CRITICAL ROLE THAT PEOPLE AND AND CARING PHYSICIAN WHO FEELS VESTED IN THE LIVES OF HER PATIENTS THE VERY LATEST IN DIGITAL HEALTH TECHNOLOGY AND THEIR HEALTH DATA ASSETS CAN PLAYv PUTS PATIENTS IN THE CENTER MAKING THEM TRUE +RUMHOLZ ADDED THAT THE OLD WAY OF GEN 1 7HATS YOUR PET PEEVE %ITHER ON OR OFFLINE RESEARCH PARTNERSv ERATING KNOWLEDGE IS FOR THE MOST PART hTOO ! ! GROWING PET PEEVE IS THE TENDENCY TO KNEE JERK REACTIONS WITH !NYONE WHO IS REGISTERED WITH A PATIENT POR SLOW TOO EXPENSIVE AND TOO OFTEN OFF THE OUT ATTEMPTING TO ENGAGE IN A REAL CONVERSATION /FTENTIMES IT FEELS TAL CAN PARTICIPATE IN THE TESTING PHASE OF (UGO MARK ON WHAT IS NEEDEDv AS THOUGH ISSUES BECOME BIGGER THAN NECESSARY BECAUSE A STATEMENT 4HE PLATFORM IS )/3 AND !NDROID COMPATIBLE 4HE OLD WAY IS ABOUT TO GIVE WAY TO A NEW IS TAKEN OUT OF CONTEXT OR TWISTED TO FIT A CERTAIN PRECONCEPTION -Y AND 3TELLA 4ECHNOLOGY IS PROVIDING THE ARCHI APPROACH ONE THAT hGENUINELY INVOLVES PEO FEELING IS THAT OUR VIEWPOINTS MAY NOT ALIGN BUT WE OWE EACH OTHER TECTURE AND DEVELOPMENT FOR (UGO PLE AS PARTNERS n RECOGNIZES THEIR EXPERTISE IN THE COMMON COURTESY TO DISCUSS AND POSSIBLY LEARN FROM EACH OTHER +RUMHOLZ AND !LLEN (SIAO -$ ASSOCIATE THEIR HEALTH AND ILLNESS n AND THE VALUE OF THEIR PROFESSOR OF PEDIATRICS AND OF EMERGENCY MED PERSONAL HEALTH DATA v HE ADDS 1 7HAT IS SOMETHING YOUR SOCIAL MEDIA FOLLOWERS DO NOT KNOW ICINE AND CHIEF MEDICAL INFORMATION OFFICER FOR +RUMHOLZ ALONG WITH ,IN 7AN CO FOUNDER ABOUT YOU 9ALE 3CHOOL OF -EDICINE AND 9ALE .EW (AVEN AND CHIEF TECHNOLOGY OFFICER AT 3TELLA 4ECH ! ) WORKED AT 3TARBUCKS FOR THREE YEARS IN COLLEGE AND MISS THE OLD (EALTH 3YSTEM ARE LEADING THE FIRST RESEARCH NOLOGY SHARED THE STORY OF HOW THE (UGO ESPRESSO MACHINES THAT REQUIRED MAKING SURE THAT THE BEANS GROUND STUDY THAT WILL USE (UGO 4HEY WILL EXAMINE BETA TEST IS PROMOTING RESEARCH AND EMPOW RIGHT HAND TAMPING THE GROUNDS AND TIMING THE ESPRESSO SHOTS TO HOSPITAL READMISSION AND EMERGENCY DEPART ERING PATIENTS IN THE SESSION h7HATS NEXT POUR FOR THE RIGHT PERIOD OF TIME ) COULD ALSO STEAM A NICE CREAMY MENT USE AFTER DISCHARGE 0EOPLE POWERED KNOWLEDGE GENERATION FROM PITCHER OF MILK FOR LATTES AND CAPPUCCINOS 4HE 9ALE #ENTER FOR #LINICAL )NVESTIGATION DIGITAL v ON -ONDAY
36 Wednesday, February 22, 2017
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230-5 230-6 Key Healthleaders Bottomline Korchek ESD Media Witt/ National Newwave CompliancePoint NETSCOUT Source Koamtac Panasonic 2333 National TransFirst VitalWare Tech Tech Canon Kieffer Library of Int'l Sys Medicine Telecom & Wolters 1639 1738 USA, Communications Governmen ChipSoft Kluwer Company Philips Tech Inc Odyssey Redspin, Inc Services Information Symantec Change Ambir an Qlik Services Corporation Healthcare HIMSS Tech 230-4 230-7 537 636 737 836 937 1036 Epic 1637 Auxilio Inc 2536 Inovalon Dolbey 237 337 437 637 1537 Co 1837 1937 First Databank 3037 American Health Analytics PatientKeeper SeKON Joint Management DataLocker Ent Committee Technologies VHQ134 On Cancer (FDB) 230-3 230-8 935 1034 1035 1143 1635 1734 6 2435 2534 2735 2934 PEPID, LLC Imaging Tech News MITRE and Diagnostic and Tableau Interventional 5Corp Cardiology Startel Corp Navicure Peer60 *Microsoft Centers for Software 230-2 230-9 QGenda, 1732 Information CACI Int'l Inc eVideon 1733 Builders Foliage 2033 2133 Inc Federal Health Virtual IT Solutions Medicare & PrinterLogic Plantronics Pavilion Arista Net ZeOmega Health S&P OpenText
230230-1 230Federal Health 431 631 1231 1331 1531 1631 1730 1831 1931 2431 2530 2531 3031 VHQ130 Medicaid Srv CTS Consultants TeleTracking ANCILE Orchestrate 229 529 729 829 Healthcare 1329 Versus Enli Health 2829 2929 Healthcare Tech *Greenway Hero's Technologies Intelligence Health Welcome Services Inc HIMSS VHQ127 to Health Extension CareTech IT Deloitte Citrix Sys OBIX by Healthwise, Healthcare Solutions Media Siemens Intel Corp Clinical Quamm assessURhealth Oblong Ind PDS Inc. Sonitor YouScript CTG Health Inc Rauland- Elekta, Inc. Intelerad Greythorn, Computer Enovate Inc Mantech Healt VHQ125 224 Tech Sys Inc Borg 9 Medical Sys Inc Inc Solutions and Corporation Medical Int'l Corp Care Intel Corp Life Sciences Consulta VHQ123 222 223 323 423 523 623 723 823 922 923 1123 1223 1423 1523 1623 1723 1823 1923 2023 2123 2323 2423 2623 2723 2823 2923 3023 AISLE
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PLANTER W209A-C Communications VHQ3700 3743 3703 athenahealth, Inc. athenahealth, Vocera Booth 3703 DOW WF W209B 3731 3761 Institute, SAS Inc Optum 3878 3890 3822 N ezCaretech- RICOH USA RICOH RelayHealth W209C AT&T SNUBH VHQ3800 3873 Dynamics Solutions General Optum Health athenahealth 3831 3837 Perficient, ENTRANCE Inc UP OneMedNet Healthcare MedicaSoft 3903 3905 3911 3917 3923 3931 3937 3943 3949 3969 3979 3985 3989 3993 3995 3961 AVREO, QuadraMed Evar Companion Honeywell SensingHoneywell HealthGrid Summit Apollo Ent Apollo Elpas Divurgent *SHI ScImage Inc Data Srv Data Imaging and Productivity and iant Accenture Corp Harris Vital IGAdvisors MobileSmith Systems IHTSDO Synergy Solutions Fitango Dulcian Health 4002 4078 4006 Health 4084 4086 4092 4088 4094 EPAM Trend AHIMA Micro BIS Inc Communications 4003 4009 4017 4023 4029 4035 4079 4087 4093 Vitec Group Vitec Dorado Sys Inform Health Sys Health Childrens Omnicell, NextGate PokitDok
RAMP DOWN VigiLanz WF Miami Level 3 Inc athenahealth 4160 4174 atica VHQ4100 MEDHOST Cybernet 4149 4153 Stoltenberg Consulting, KLAS ReportingMD Project &Care Project 4179 4187 4193 4123 4129 4135 4117 4103 4109 Intelligence, Healthcare Inc CareCloud ARGO The Sequoia Connectivity Consortium Solutions MDLIVE CenterX Medical Artificial Anthelio Mach7 Tech Inc Solutions Lightbeam Solutions Inc Brother Inform Mobile 4216 4278 Health VHQ4200 atica Cerner ...... 2161 ...... 6045 Allscripts Epic ...... 1143 Epic ...... 1143 eClinicalWorks ...... 150 IBM ...... 1809 IBM Healthcare GE ...... 2943 pu ...... 3703 Optum ...... OnBase by Hyland 1379 ...... 3479 McKesson ...... Judge Healthcare, Pathways MarkLogic Aviacode Healthasyst Healthcare Software Services 4273 4217 4201 4203 4207 4231 4245 4283 4285 4289 4291 4293 4253 4261 4275 Stanson Williams Coretek Cybage Applied Health, APIXIO Kainos Evolve Harris Litmos Black Box Solutions Tech and Learning DSS, Inc.DSS, Inc Net Srv Legacy Access Data Interpreta InfoGard, Securities a UL Co Medical Jitterbit Occam Appian Anal 4386 4388 4390 4392 4376 4372 4378 4384 GETT North Vyne Tech First ysis Avaya, Inc. VHQ4300 *Docsnap Information HealthCelerate Proximity Software 4393 4395 4345 4349 Medisas 4351 4363 4365 4367 4379 4391 InterDyn 4375 4385 Wex Int'l HipLink Kiosks, Services IHCFA Chenoa health MCIS, Inc. Olea BMI iWT ANCHOR EXHIBITORS: Ltd Inc DN Healthcare Software MedicFP Connect Practice Solutions Fukuda Insight, Denshi 4444 4448 4462 4452 4494 4464 4490 4484 4478 Shield Jeron Galen Elect HCS Seal RES Vital LLC Sys Inc Communications VHQ4400 Vocera 4451 4445 4495 4461 4491 4493 4469 4479 4489 4475 Information Globalmed Healthcare Computer Business Comcast SCC Soft Alert Sys Alert Systems Diagnostics Critical Sisoft *AdminaHealth Quest 4588 4590 4592 4594 DOWN RAMP Cisco Sys Cisco VHQ4500 Booths 4200-5499Booths COURT FOOD 4579 4587 4593 4561 4573 CitiusTech Caradigm Availability Greenway Analytics Sungard Services Health SODA COUNTER SPH HYATT ORLANDO HOTEL HYATT ORLANDO SODA COUNTER 4545 4547 INUVIO, Inc INUVIO, Modernizing Medi CONDIMENT COUNTERCONDIMENT Health Catalyst Health VHQ4600 cine + Intelligent Medical Objects IMO- 4681 4693 4691 Solutions BACTES Xerox TechXerox Imaging Updox BEWATEC Jvion, Inc. 4651 AED CERTIFY *360DTii 4761 Routing Technologies Global Kiosks 4647 4772 4794 4645 4790 4774 4792 Avizia Slabb Mail LLC Healthcare NTT DATA HALL C UP 2 MACHINE SODA *Eimageglobal Connect 4751 4793 4771 4775 4779 4787 Part ITI Tech KPMG, LLP Health ENTRANCE ByteGrid CureMD ners HYATT ORLANDO HOTEL HYATT ORLANDO Leafsp Datalux 4870 4844 4874 Corp Elect TG3 Tech UP rout Systems 4861 4871 4879 4883 4849 4845 4891 4895 William Histalk Blair & Blair Dicom Solutions, Heartbeat Co CliniComp, Intl. CliniComp, Velo ZirMed Mobile Tech Analytics Inc Linguamatics Compliance Truven Sonexis Health city Solutions 4944 4978 4984 Tech Zebu Administrators Axiamed 4945 4973 4979 4987 4995 4993 Corporation University Shift Phoenix Talksoft ELLKAY, LLC ELLKAY, UP of 8 5092 5094 5063 Orion Health UP OFFICE Medstreaming 5079 5091 5045 5047 5051 Solutions Kyruus Resources Innoval GCX Corp GCX Global Mediant Health SCOOTER & Casters, 5144 WHEEL CHAIR Tente Inc LITERATURE RENTAL Hewlett Packard ATM Enterprise VHQ5100 INFO GUEST SERVICES GUEST SECURITY COUNTER Software Medecision, 5145 5147 5153 5187 5193 5173 5179 PPM by Outlook Inc Outlook Upland Eclipse eMedApps Robert
FEDEX OFFICE Tech Half AiRISTA Health Catalyst *Client Flow Inc Sparksoft 5260 5246 5244 QTS Ergotron, Inc. Ergotron, WF EXHIBIT HALLEXHIBIT HOURS: 9:30 AM – 4:009:30 AM PM Wednesday, 22 February –6:009:30 AM PM Tuesday, 21 February –6:00 AM 10:00 PM Monday, 20 February Booths 100-9000 HALLS A-F Solutions Coherent 5253 5293 5245 5279 5287 5295 Vecna Tech Healthcare Spectrum CenTrak, Business Taylor Inc Inc Zipnosis, 345395 5394 5392 ADMINISTRATIVE Inc OFFICES OCCC Industrial School of School Health PeraHealth Waypoint Ciphertex Informatics and Human Srv Machine 5393 5349 5351 5355 5373 5375 5377 5379 5385 5391 5345 Machan Hosting Co. Ltd Lifepoint Int'l Co Int'l Melten Man & University- W220 Diwei Edge National *Technologies PrivateVue.com MediMobile Healthjump CloudMine Management Software Melodon Solutions GrpSolutions 5461 Security FireEye, Bitglass Healthcare 5482 5446 5448 5452 5472 5474 5478 5444 425493 5490 5495 5492 5494 5484 Financial Virtue (HFMA) Assoc Inc EXHIBITOR Healthcare, SHUTTLES WESTWOOD LOBBY VHQ5400 ONYX DSS, Inc.DSS, EVENT Inc Everbridge Labs, Inc Maclocks *Olympus Products Products Integrated 5483 5479 5471 5473 5475 5445 5449 5453 5487 5489 Iron Mtn Teladoc Solutions Xbosoft Conntek Garner iHealth Otter Inc Healthcare Novacoast World Report, World Healthcare Analytics GalaxE.Healthcare Stibo Sys US News& US Pikeville Medical Health 5546 5548 5544 5578 5570 5574 5584 5590 5595 5592 5594 5550 5586 5588 Avnet, Liaison Center Notify QPID Berg Solutions USA Inc Inc Inc L.P 14'-6" AED BOX OFFICE BOX QualiTest Payment VHQ5500 5545 5549 5579 5561 5571 5585 5589 Zones, Health Convergence Allscripts Cylance, Premier, Inc Nanthe Transcend *Infinite Inc Insights Conversa Inc 5644 5678 Health Tech NCS ROUTE ROUTE alth 1 -5 Communications VHQ5600 5679 5689 5695 Careview Allscripts Intouch Health VitalHealth Crescendo 5770 naviHealth Software 5790 5788 ENTRANCE Software 5747 5753 5761 5746 CHADIS Healthcare Healthcare STANLEY SEP Stractice VHQ5700 5779 5789 Medtronic, Allscripts PLC 5847 RemitDATA, 5871 American W221B W221C W221D W221E W221A Inc Well 5853 5887 5879 5893 Manage 5861 Health Data Health Corepoint Medisolv, Solutions Health Health ILUM Inc ment Care Sys Solutions *Winvale 5971 5947 5953 5961 5993 5955 5979 5987 5995 Health Micro Grumman Star MDI Northrop Inc JACO, Corp PDR Inc 6094 6092 Medicity MECHANICAL ROOM
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Mobile Find-A- HID Pcliquidations LEAD Tech Workday Pundits IEEE 1Call, A Inc. Code First Signet Global SoftwareONE (LEADTOOLS) Dynosense Division of 6954 Healthcare Corp 8055 8154 8254 8255 8354 8355 8454 AMTELCO Capsa Novarad Prod Inc ContextMedia Physicians Accel, Catalyze Solutions Corp Practice Health *RespondWell 6453 6853 6952 6953 LLC 7653 7752 7753 7853 7953 8053 8152 8153 8252 8253 8352 8353 8452 American Telemedicine Associates 12 6551 6751 7251 7450 7551 7651 7750 8051 8150 8151 8250 8251 8350 8351 8450 8451 *Dunn Logic *deister Allscripts Two Secure- *HIMSS Solutions Healthcare Elect TelmedIQ Point Cradlepoint 24, LLC International Spectralink Extreme 7649 7748 7749 7848 Gmbh 8148 8149 8248 8249 8348 8349 8448 8549 Net Inc Collibra, Sunny Drexel *Omnimed Dynamic Corporation Inc Health IT Pavilion Castors Valence Best Healthcare Securenetmd University SnapMD Health Communications Online International Intrigma 7446 Get Real 7647 7746 7747 7846 7847 7946 7947 8047 8146 8147 8246 8247 8346 8347 8446 8447 8546 Inc 6646 6847 6947 Health Booth 6045 emids Redox Paessler ImageMoverMD 7045 Engine AG Pavilion 6445 6545 6644 6645 6744 6745 19 7245 7344 7345 7444 7445 7545 7645 7744 7745 7844 8345 8444 8445 8544 8545 8644 8645
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LOCATED IN EXHIBIT HALL:
1 Clinical & Business Intelligence Knowledge Center 9 HIMSS Media – Booth 2123 17 Meeting Place – MP40 - MP88
Booth 6779 10 HX360 Innovation Zone – Booth 7785 18 Meeting Place – MP100 - MP111 (Lower Level 1)
2 CHIME – Lobby C 11 Intelligent Health Pavilion – Booth 8361 19 Networking Hubs
3 Connected Health Experience – Booth 7281 12 International Pavilion 20 Population Care Management Knowledge Center
4 Cybersecurity Command Center – Booth 376 13 Interoperability Showcase Booth 6179
5 Federal Health Solutions IT Pavilion – Booth 230 Booth 9000 21 University Row – Lobby B
6 HIMSS Analytics – Booth 2133 14 Launch Pad 22 Wellness Pavilion – Lobby E/F
7 HIMSS Bookstore – Lobby B 15 Living Room – Room W224 + First Aid Hot Spots Shuttle 8 HIMSS Spot – Lobby C Meeting Place – MP1 - MP39 16 Food Concessions Shared Ride Taxi MARK YOUR CALENDAR AND MAKE PLANS TO JOIN US IN LAS VEGAS!
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BE PART OF SOMETHING BIGGER AT HIMSS18. 17 POP HEALTH Project Northstar provides a unified approach to managing continuum Cerner, of care GE Healthcare’s platform spending $700 million on R&D, is delivering machine learning tools in a is committed to open APIs cloud-based environment. Zane Burke: ‘We view it as a moral obligation.’ By Bernie Monegain By Bernie Monegain
CERNER PRESIDENT ZANE BURKE SAID THE COMPANY IS CONTINU ERABILITY 7E VIEW IT AS A MORAL OBLIGATION IN OUR INDUSTRYv ING TO PUSH THE INDUSTRY FORWARD WITH A FOCUS ON OVERARCH #ERNER IS ALSO INCREASING ITS FOCUS ON POPULATION HEALTH ING TRENDS SUCH AS INTEROPERABILITY PATIENT IDENTIFICATION 4HE GOAL IS TO KEEP THE PERSON hAT THE CENTER OF EVERYTHING POPULATION HEALTH n AND ALSO BUILDING AN OPEN PLATFORM WE DO IN HEALTHCARE v "URKE SAID h)TS ONE THING TO SAY IT ITS ANOTHER THING TO DO IT v "URKE SAID 4HERE ARE ALSO SIGNIFICANT INVESTMENTS GOING TO USABILITY h)T TAKES SIGNIFICANT FOCUS TO BE BOTH OPEN AND INTEROPERABLEv REVENUE CYCLE MANAGEMENT AND POPULATION HEALTH #ERNER IS DEDICATING A CHUNK OF THE MILLION IT h5SABILITY IS A REALLY KEY ELEMENT v HE SAID h7ERE ASKING SPENDS ON RESEARCH AND DEVELOPMENT ON ADVANCING THE CLINICIANS TO DO MORE AND MOREv OPEN PLATFORM "URKE SAID AND THE VENDOR IS SHOWING AN #ERNER IS INVESTING IN REVENUE CYCLE ACROSS THE ENTIRE EARLY VERSION AT ()-33 CONTINUUM OF CARE !ND "URKE SEES A LOT OF PROMISE GE HEALTHCARE WILL BE SHOWING ()-33 AT 4O BUILD THE OPEN PLATFORM #ERNER IS WORKING WITH h7E HAVE BIG INVESTMENTS ACROSS THE CONTINUUM OF CARE TENDEES A VISION FOR ITS NEXT GENERATION PLAT PARTNERS AND ENABLING THEM TO DEVELOP ON TOP OF #ERNER IN THE %-2 n SO THINK BEHAVIORAL HEALTH LONG TERM CARE FORM THAT INTEGRATES A FULL RANGE OF TECHNOL !0)S "URKE SAID SKILLED NURSING REHAB SURGERY CENTERS v "URKE SAID h!LL THE OGIES FOR MANAGING CARE FROM ANALYTICS AND h) THOUGHT WE TOOK A MAJOR STEP WITH THE ANNOUNCEMENT CARE SIDE IS TO BE AUTOMATED AND TIEDv CLOUD BASED IMAGING TO MACHINE LEARNING OF #OMMONWELL AND #AREQUALITY v "URKE ADDED h7ERE "UILDING ON THE '% (EALTH #LOUD THE GOING TO DO ANYTHING POSSIBLE TO MOVE FORWARD ON INTEROP Cerner is at Booth 2161. COMPANY IS ENABLING CARE TEAMS TO STORE VIEW ANALYZE AND SHARE IMAGES IN WAYS THEY COULD NOT DO BEFORE STORAGE AND COMPUTE POWER WERE AVAILABLE IN THE CLOUD A NEW MODEL of healthcare means provider sociated contracting entities such as physician h7ERE WORKING AT BUILDING ANALYTICS INTO organizations need to mobilize and marshal organizations, accountable care organizations EVERY PART OF OUR BUSINESS AND APPLYING their resources to develop a coordinated, and patient-centered medical homes. DIGITAL FROM A HORIZONTAL APPROACH ACROSS ALL BIGGEST more efficient process of care, according to The next key resource required is robust OF '% (EALTHCARE v '% (EALTHCARE SPOKES Tim Pletcher, executive director of the Mich- patient-provider attribution showing that WOMAN +ELLEY 3OUSA SAID igan Health Information Network. each individual provider is connected to a OBSTACLES TO 0ROJECT .ORTHSTAR '%S SOLUTION FOR HELPING Effective patient-centered care requires specific population of patients. PRACTICES TRANSITION TO VALUE BASED CARE COM a clear understanding of which doctors, or- “Because health plans and those who pay for PATIENT-CEN- BINES POPULATION HEALTH CARE DELIVERY PATIENT ganizations and other care providers are ac- and regulate care, use various kinds of attribu- TERED CARE? tively involved in a person’s care, he added, tions to make payments, the current process of ENGAGEMENT AND FINANCIAL MANAGEMENT IN AN and new approaches to care such as preci- care coordination and incentives linked to qual- INTEGRATED INTEROPERABLE SOFTWARE SOLUTION COORDINATION sion medicine further heighten the need for ity measurement aren’t well-aligned,” Pletcher 3OUSA ALSO POINTED TO A RECENT PARTNERSHIP an effective process to link, or attribute, pa- said. “That alignment is actually very challeng- WITH "OSTON #HILDRENS (OSPITAL TO DEVELOP tients to providers, Pletcher said. ing now. Patients can often be attributed to pro- NEW PEDIATRIC BRAIN SOFTWARE THE TECHNOL AND QUALITY “The biggest challenge right now is that care viders they never see, and providers don’t feel OGY COMPANY AND THE HOSPITAL PLAN TO TAKE coordination, performance measurement and they should be accountable for those patients. TO MARKET !NOTHER PARTNERSHIP n THIS ONE MEASUREMENT quality measurement are completely sepa- It’s a constant source of friction and confusion.” WITH 5# 3AN &RANCISCOS #ENTER FOR $IGITAL rate, siloed activities,” he said. “As the industry Developing a cohesive patient-centered (EALTH )NNOVATION n WILL DEVELOP A LIBRARY OF Michigan Health moves increasingly toward advanced pay- care process enables providers to recognize DEEP LEARNING ALGORITHMS TO EMPOWER CLINI Information Network ment models, care coordination and quality gaps and the best kind of attribution to use, CIANS TO MAKE FASTER AND MORE EFFECTIVE DECI executive director says measurement need to become a continuous Pletcher said. SIONS ABOUT THE DIAGNOSIS AND MANAGEMENT that effectively linking and integrated process. This means that care “It also helps us understand the dynamics of OF PATIENTS WITH SOME OF THE MOST COMMON coordination, performance measurement and a relationship and make sure the right people AND COMPLEX MEDICAL CONDITIONS patients to providers quality measurement have to be closely relat- get the information they need,” he said. “And it '% (EALTHCARE IS LOOKING TO FORGE MORE starts with a dynamic ed activities growing out of the same shared provides support to perform financial incentive PARTNERSHIPS LIKE THOSE 3OUSA SAID WHEREIN health directory. infrastructure, same foundation of master calculations in a fair and consistent way.” '% PROVIDES SOFTWARE EXPERTISE AND COM data, with the same 360-degree view of the By John Andrews PUTING POWER OF THE '% (EALTH #LOUD AND patient and caregivers involved.” THE PARTNERS PROVIDE THE CLINICAL KNOWLEDGE It starts with an active, dynamic health direc- Pletcher will be explaining his patient-centered strategy in detail at his presentation, “The 4OGETHER THEY DEVELOP DIGITAL SOLUTIONS THAT tory, Pletcher said, because it captures which future of attribution: Who is treating your CAN BE PUT ON THE CLOUD provider is part of a given practice unit, and in patient?” on Thursday, Feb. 23, from 10:30- turn how that practice unit connects to any as- 11:30 a.m. in Room W304A. GE Healthcare is in Booth 2943.
38 Wednesday, February 22, 2017 Measuring Your Technology’s Success Across Healthcare & Health
HIMSS Health IT Value Suite
Meaningful Use ACO Navigator Pathways to Value Value STEPS Fact Finder A starting point toward A collection of plans A health IT value Delivers easily accessible health IT capabilities focused on key areas optimization framework information on Meaningful in an organization’s with high potential for stakeholders formulating Use measures and pursuit of accountable care. for value realization. their value strategies reporting timelines.
( 15,000+ Find out your value today: Standard value statements himss.org/valuesuitenow ( 1,775 Cases
( 1,500 International examples 17 / POP HEALTH UPMC CFO details the ‘ABCs’ of cost management in value-based care The journey toward activity-based costing represents a means to survival in the new world of CMS bundles and capitation. By John Andrews
HAVING A FIRM GRIP ON COSTS MAY SEEM LIKE A FUN Expert makes a case for DAMENTAL PRACTICE BUT AFTER WORKING WITHIN A REIMBURSEMENT BASED BUSINESS MODEL FOR SO LONG IT HASNT BEEN A HIGH PRIORITY FOR MANY HEALTHCARE cloud-based mammography PROVIDER ORGANIZATIONS .OW UNDER VALUE BASED PAYMENT KNOWING COSTS IS as a population health play CRITICAL TO STRONG FINANCIAL HEALTH ACCORDING TO 2OBERT $E-ICHIEI #&/ AND EXECUTIVE VICE PRESIDENT FOR THE The interoperability upside to storing breast cancer images in the cloud could 5NIVERSITY OF 0ITTSBURGH -EDICAL #ENTER lead to earlier detection and reduced unnecessary imaging. By Chris Nerney h(EALTHCARE HAS BEEN A REIMBURSEMENT BASED INDUSTRY FOR TOO MANY YEARS v $E-ICHIEI SAID h&EE FOR SERVICE IS A COST PLUS MODEL THAT DISCOURAGES REDUCING KATHRYN PEARSON PEYTON, MD, OFFERS A BOLD VISION FOR FOR THEIR FAMILIES THEY WILL START TO WANT TO CONTROL COSTS BECAUSE MORE COSTS ADD UP TO MORE REVENUE 7ITH THE FUTURE OF MAMMOGRAPHY CONVINCING SOME THEIR IMAGES !ND IF WE CAN SEND IMAGES BETWEEN #-3 BUNDLES AND CAPITATION IT IS NOW GOING IN THE OP MILLION WOMEN OF THE ENORMOUS POTENTIAL OF IMAGE FACILITIES ACROSS THE COUNTRY THEN WE CAN REALLY IM POSITE DIRECTION AND COST SHARING AND INSPIRING TECHNOLOGY COMPANIES TO WORK PROVE PATIENT CAREv IS MUCH MORE IMPORTANT ON STORING BREAST CANCER IMAGES IN THE CLOUD SO THEY ! MAJOR BARRIER TO HEALTHCARE INTEROPERABILITY AC 4HE ONLY WAY TO BE SUC ARE INTEROPERABLE CORDING TO 0EARSON 0EYTON IS THE INCREASING WORKLOAD CESSFUL IN THIS NEW WORLD h)F WE CAN STIMULATE THE )4 WORLD TO PLAY WELL FACED BY )4 PROFESSIONALS IS TO UNDERSTAND COSTS AND TOGETHER WE CAN MAKE A HUGE DIFFERENCE IN POPULA h)4 STAFFERS AT HOSPITALS ARE OVERWHELMED MANAGE THEM n IF YOU TION HEALTH v SAID THE RADIOLOGIST AND WOMENS HEALTH WITH RESPONSIBILITIES v SHE SAID h)F WE CAN SHOW CANT MANAGE YOUR COSTS )4 ADVOCATE 3HE RETIRED FROM HER PRACTICE IN TO THEM HOW THIS SPECIFICALLY HELPS PATIENTS AND YOU WONT SURVIVEv FOUND THE NONPROFIT TECHNOLOGY COMPANY -AMMO IS MORE THAN JUST INTEGRATING SYSTEMS WE CAN 4HE JOURNEY TOWARD SPHERE WHICH STORES AND EXCHANGES MAMMOGRAMS MAKE REAL PROGRESSv 50-#S ADOPTION OF AND OTHER BREAST IMAGING STUDIES IN THE CLOUD -AM 0EARSON 0EYTON AND 7YATT 4ELLIS DIRECTOR OF IMAG ACTIVITY BASED COSTING MOSPHERE WAS ACQUIRED IN BY LIFE)-!'% ING )4 SOLUTIONS IN THE DEPARTMENT OF RADIOLOGY AND OTHERWISE KNOWN AS !"# STARTED IN WHERE 0EARSON 0EYTON NOW SERVES AS CHAIR OF THE BIOMEDICAL IMAGING AT THE 5NIVERSITY OF #ALIFORNIA ROBERT DEMICHIEI 7OMENS (EALTH !DVISORY "OARD 3AN &RANCISCO WILL CONDUCT AN INTERACTIVE EDUCATION WHEN AS $E-ICHIEI 0EARSON 0EYTONS INTEREST IN WOMENS HEALTH IS BOTH SESSION TITLED h)NTEROPERABILITY MATTERS )MPACT ON DESCRIBED IT THE HEALTH PROFESSIONAL AND PERSONAL MAMMOGRAPHY OUTCOMESv SYSTEM WANTED TO DO MORE THAN MERELY REDUCE COSTS h!LL OF MY FAMILY GOING BACK THREE GENERATIONS HAS 4HE TWO SPEAKERS WILL IDENTIFY AREAS OF NEED FOR h7E WANTED TO UNDERSTAND THE VARIATION BETWEEN HAD BREAST CANCER v SHE SAID h) FELT IT WAS IMPORTANT TO MEDICAL IMAGE SHARING IN THE HEALTHCARE ENTERPRISE COST AND QUALITY v $E-ICHIEI SAID h7HEN YOU SEE IMPROVE BREAST CANCER DETECTION AND REDUCE UNNECES DISCUSS REAL WORLD OUTCOMES DATA FROM MAMMOGRA THAT LEVEL OF VARIATION THE COSTS LOOK LIKE A PIECE OF SARY IMAGING AND ALL THAT GOES ALONG WITH ITv PHY STUDY AND APPRAISE HOW TO REPEAT THE RESULTS FORENSIC EVIDENCEv "UT HER LONG TERM GOAL IS TO INSPIRE ADOPTION OF AND EXPLAIN HOW ATTENDEES CAN EVALUATE AND RECOGNIZE )N ITS INFANCY 50-#S !"# CONCEPT FOCUSED ON THE CLOUD BASED MODEL BY OTHER IMAGING INTENSIVE SPECIALTIES NEEDING INTEROPERABILITY IMPROVEMENT AT QUANTIFYING SPECIFIC TASKS ASSIGNING VALUES TO THEM SPECIALTIES AND DEVELOPMENT OF ENTERPRISE FRIENDLY THEIR FACILITIES BASED ON A SET OF CRITERIA !ND $E-ICHIEI AND HIS TEAM MEDICAL IMAGE SHARING IMPLEMENTATIONS THAT WILL h4HERES A BIGGER MISSION OUT THERE IN TAKING CARE LOOKED HOLISTICALLY AT OPERATIONS STUDYING THE VARIATIONS IMPROVE PATIENT OUTCOMES OF PATIENTS THAT WE NEED TO ADDRESS AS A POPULATION FOR PROCEDURES LAB WORK INPATIENT STAYS AND OTHER h"REAST IMAGING IS HIGH VOLUME HAS AN EMO HEALTH BASED SOCIETY v SHE SAID h!ND THERES NO GOOD RELATED ACTIVITIES TIONALLY ENGAGING FOCUS AND A RESEARCH PROVEN NEED REASON NOT TO DO ITv h4HE IDEA IS TO HAVE PRISTINE DATA THAT ALLOWS FOR FOR THE PRIOR EXAM v SHE SAID h)F WE CAN ENGAGE DISCUSSION WITH CLINICIANS BASED ON FACTS AND NO DEBATE MILLION WOMEN TO UNDERSTAND THE NEED FOR IMAGE OVER WHETHER THE DATA IS GOOD v HE SAID h)F WE HAVE “Interoperability matters: Impact on mammogra- CLEAN DATA AROUND COST AND QUALITY WE CAN SIT DOWN SHARING IT WILL BE THE IMPETUS FOR ALL GENERAL IMAGE phy outcomes” will be held on Thursday, Feb. 23, from SHARING !S WOMEN MAKE MORE HEALTHCARE DECISIONS 10:30-11:30 a.m. in Room W303A. WITH PHYSICIANS AND EXPLORE HOW THEIR CASES COMPARE VERSUS THEIR COLLEAGUESv $E-ICHIEI SAID THE !"# APPROACH IS A MEASURING PRO CESS THE TEAM CAN USE OVER TIME TO TRACK PRODUCTIVITY AND EFFICIENCY THAT HAS PROVEN VERY POWERFUL AND CONTINUES TO MANIFEST NEW BENEFITS AS IT BECOMES MORE ACCEPTED $E-ICHIEI WILL OUTLINE HIS EXPERIENCE DEVELOPING A SERVICE LINE APPROACH TO CARE DELIVERY AND DISCUSS HIS EXPERIENCE WITH ACTIVITY BASED COSTING n A PROVEN METH OD FOR DETERMINING AN ORGANIZATIONS COSTS n DURING A SESSION AT ()-33
“Service Lines and Activity-Based Costing Im- prove Outcomes” will be held on Thursday, Feb. 23, at 10:30 a.m. in Room 300.
40Wednesday, February 22, 2017 SAN FRANCISCO, CA MAY 11-12, 2017
Playing to Win in the Cyber Era
For the fi rst time ever, criminal attacks are the No. 1 leading cause of data breaches in healthcare. And they’re costing the industry a whopping $6 billion each year.
Healthcare organizations, now more than ever, need to do a better job of mitigating risk and safeguarding patient data. And HIMSS can help.
At our San Francisco Privacy & Security Forum, attendees will hear from the nation’s top InfoSec leaders on how to eff ectively eliminate 90% of their organization’s vulnerabilities,
Designed specifi cally for healthcare privacy and security, compliance, and IT decision-makers, our San Francisco forum brings together some of the nation’s most forward-thinking leaders to help attendees tackle the industry’s toughest challenges. And your brand can be a part of it.
Register Now: healthprivacyforum.com/sanfrancisco/2016 | #HITprivacy 17 / EXPERTS GETTING CREATIVE TO MANAGE RISK AND IMPROVE OUTCOMES Some situations call for innovation to treat patients that hospitals cannot code for but can still yield cost-savings. By Susan Morse St. Joseph Health ROWENA BERGMANS DEALS IN RISK EVERY DAY !S VICE PRESIDENT OF CLINICAL INTEGRATION AND POPULATION overhauls enterprise HEALTH FOR THE 7ESTERN #ONNECTICUT (EALTH .ETWORK THAT RISK SPANS MULTIPLE HOSPITALS IN THE HEALTH SYSTEM monitoring to improve uptime "UT WHEN "ERGMANS TALKS ABOUT WHAT SHE HOPES TO GAIN SHE TURNS TO THE HUMAN ELEMENT Another benefit of the initiative? It enabled the health system’s IT shop to h7E HAVE TO LOOK AT A PATIENT connect the dots and create a better patient experience. By John Andrews HOLISTICALLY v "ERGMANS SAID 4HIS INVOLVES PSYCHOSOCIAL ISSUES AND THE INTEGRATION OF BEHAVIORAL HEALTH SYSTEMS HAVE THE TOOLS AND INCLINATION TO TO GET AHEAD OF THEM PROACTIVELY HAS BENEFITTED THE HEALTH INTO PRIMARY CARE SERVICES VIEW THEIR OPERATIONS FROM FRONT TO BACK BUT THEY SYSTEM AND THE PATIENT EXPERIENCEv 3O ITS ESSENTIAL FOR THE CODES TO BE NEED TO APPLY THAT TECHNIQUE TO THE )4 DEPARTMENT #HRONOLOGICALLY THE PROCESS TOOK THREE MONTHS CORRECT BOTH FOR REIMBURSEMENT AS WELL ()-33 SPEAKER 2YAN +LEIN SAID OF PLANNING AND SIX MONTHS TO IMPLEMENT 4HE TIME AND FOR POPULATION HEALTH 4HE MOST PROMINENT ISSUE IS VISIBILITY ESPECIALLY AS FRAME VARIES FOR EACH ORGANIZATION DEPENDING ON "UT SOMETIMES THE BEST TREAT IT RELATES TO INFRASTRUCTURE MONITORING AND AVAILABILITY ITS SIZE HE SAID 3T *OSEPH HAS HOSPITALS AND A MENT MEANS A CREATIVE SOLUTION h7HAT WERE TALKING ABOUT IS A SITUATION WHERE MOST MULTITUDE OF CLINICS IN ITS SYSTEM THAT HAS NO CODE HEALTHCARE )4 DEPARTMENTS DONT HAVE THE VISIBILITY !S A RESULT OF THE INITIATIVE THE HEALTH SYSTEM HAS h7E HAD A PATIENT WHO ENDED UP INTO THEIR INFRASTRUCTURE SO THAT IT IS MEANINGFUL TO THE SEEN A NOTEWORTHY REDUCTION IN DOWNTIME AND AN THE %2 BECAUSE OF #/0$ OR CONGES PATIENT EXPERIENCE v SAID +LEIN VICE PRESIDENT AT 3T INCREASE IN UPTIME AND AVAILABILITY OPTIMIZING )4 TIVE HEART FAILURE v SHE SAID h7E WENT *OSEPH (EALTH IN !NAHEIM #ALIFORNIA h4HEY NEED TO CAPABILITIES +LEIN SAID OUT AND BOUGHT THAT PERSON AN AIR CONNECT THE DOTS TO A PATIENT EXPERIENCEv -ORE HOSPITALS NEED TO PAY ATTENTION TO THE )4 CONDITIONER FOR THEIR HOME 4HAT PER 3T *OSEPH (EALTH IN FACT RECENTLY COMPLETED A VISIBILITY ISSUE HE SAID AND IT STARTS WITH THE DECI SON STOPPED GOING TO THE %2 4HERES THOROUGH ENTERPRISE MONITORING OVERHAUL IMPLE SION MAKERS IN THE # SUITE NO CODE FOR AN !# 7E HAVE TO FIND ROWENA BERGMANS MENTING AN hAS A SERVICEv MODEL THAT ENABLES THEM TO h3ENIOR MANAGERS HAVE TYPICALLY OVERLOOKED IT REVENUE IN A WAY THAT WE DONT CODEv IDENTIFY POTENTIAL ISSUES BEFORE THEY HAPPEN BECAUSE THEY DONT HAVE EXPERIENCE IN IT v +LEIN SAID !NOTHER SERVICE FOR WHICH THERE IS NO REIMBURSEMENT IS WHEN 4HE OVERSIGHT COVERS MORE THAN APPLICA h4HE TECH TEAM KNOWS WHAT NEEDS TO BE DONE BUT A PHYSICIAN OR PROVIDER MAKES A PHONE CALL TO A PATIENT AT NIGHT TIONS AND TENS OF THOUSANDS OF USERS THEY NEED TO GET TOP LEADERSHIP INVOLVEDv 5NLESS THIS IS DONE AS TELEHEALTH IN A RURAL AREA NO MECHANISM h4HE MOST SIMPLISTIC TECHNOLOGY ACTIVITY INSIDE EXISTS FOR A HOSPITAL TO GET PAID FOR DOING THE RIGHT THING THE DATACENTER IS THE ROOT OF SYSTEM AVAILABILITY APP Klein will share St. Joseph’s experience in detail during his h7EVE HAD GREAT SUCCESS IMPLEMENTING PSYCHIATRIC UPTIME AND UTILIZATION OF DOCTORS AND NURSES TO DE seminar, “A single pane of glass will never exist,” on TELEHEALTH v "ERGMANS SAID h/UR NORTHERN HOSPITAL DOESNT LIVER PATIENT CARE v +LEIN SAID h(AVING THAT VISIBILITY Thursday, Feb. 23, from Noon-1 p.m. in Room W206A. HAVE A CRISIS TEAM 0ATIENTS MUST GO TO A SOUTHERN HOSPITAL SEEING WHAT THE DETAILED NUANCES MEAN AND HOW 7E IMPLEMENTED TELEHEALTH SO THEY COULD BE SCREENED UP NORTH TO DETERMINE THE APPROPRIATE CARE LEVELv 7ESTERN #ONNECTICUT (EALTH .ETWORK EMBEDDED SOCIAL WORKERS INTO PRIMARY CARE PRACTICES TO ALLOW FOR CO OCCUR put from two very important sourc- But it took three years and 15 dis- RING VISITS PATIENT es — the patient and caregiver. tinct diagnoses to determine she had “It’s interesting what perspective Lyme disease, which had triggered !CCURATE POPULATION HEALTH DATA IS NEEDED TO DETERMINE ADVOCATE: we’ve gained — it is realizing that comorbidities and affected her im- WHAT MEDICATIONS PATIENTS ARE TAKING AND WHETHER THEIR patients and caregivers are the true mune system to the point her body HOME HEALTH AND CLINICAL NEEDS ARE BEING MET CAREGIVER’S experts in managing chronic condi- was not responding to antibiotics. "ERGMANS SAID THE PAYER PROVIDER PARTNERSHIP IS ESSENTIAL tions,” said Kristina Sheridan, who left The issue, Sheridan said, was that TO GETTING THIS DATA AND TO GETTING REIMBURSED FOR SERVICES VIEWPOINT AS her engineering job in the aeronautics the healthcare establishment ap- GEARED TO THE NEEDS OF AN INDIVIDUAL PATIENT industry to become a healthcare ad- proached the situation from a clin- h(ISTORICALLY PROVIDERS AND PAYERS HAVE BEEN ADVERSARIAL v CRITICAL AS THE visor and today is a department head ical perspective and not from the SHE SAID h4HE JOKE IS EVERY PROVIDER IS TRYING TO BECOME A for McLean, Virginia-based MITRE patient and caregiver’s viewpoint. PAYER AND EVERY PAYER IS TRYING TO FIGURE OUT HOW TO BECOME DOCTOR’S Corp. “My 12-year-old daughter Kate “By pulling together all the data A PROVIDER 7ERE TAKING ON RISK THATS COMPLICATED 7HEN WE (now 21) was the only one who could from her spreadsheet and taking a THINK ABOUT OUR ABILITY TO MANAGE A POPULATION AND WE THINK Kristina Sheridan is explain what she was going through.” holistic view, we were able to ascertain ABOUT THE ABILITY TO CAPTURE AN ACCURATE REPRESENTATION OF THE among the growing When Kate was 12, in fact, the situ- the crux of the problem,” Sheridan said. HEALTH OF THE POPULATION AND TRYING TO DELIVER THE CARE APPRO legion of caregivers who ation became complicated such that Once a bona fide treatment regi- PRIATELY ITS ACCURATELY ASSESSING THE RISK OF THE POPULATIONv even repeated visits to doctors did men was established, Kate regained 3OME PAYERS ARE PAID A PER MEMBER PER MONTH MANAGE have come to believe that not get them any closer to finding the her health and is now planning to involving input from MENT FEE root cause of what was bothering her. study at Oxford University. h9OU HAVE TO HAVE THE RIGHT CLINICAL PROGRAMS IN PLACE TO patients and their “Then on one occasion, the doc- MANAGE THE POPULATION YOU HAVE TO HAVE RIGHT PROGRAMS IN tor thought he knew what was going families can be a game- In “Lessons from an empowered PLACE v "ERGMANS SAID h(OW ARE YOU PARTNERING WITH PAY on and asked her if she was having a patient and their caregiver” on Thurs- ERS IN A WAY TO KEEP THEM MOTIVATED TO CARE FOR POPULATIONS changer for diagnosis and particular symptom. She was, but she day, Feb. 23, from 10:30-11:30 a.m. in AND HELP THEM TRANSITION VOLUME TO VALUE v treatment. By John Andrews didn’t previously know that commu- Tangerine Ballroom F3, Sheridan will re- nicating it was important,” Sheridan late the difficulties in dealing with Kate’s Bergmans will speak on “Clinically enhanced risk: A pay- WHEN IT COMES to managing said. “That established a breakthrough suffering over a 10-year period and how er-provider partnership,” on Wednesday, Feb. 22, from 11:30- chronic conditions, healthcare pro- — she had the whole picture all along, her revelations can further health IT’s 12:30 p.m. in Room 304A. viders are often missing incisive in- and that was a game-changer for us.” role in disease management.
42 Wednesday, February 22, 2017 SAN FRANCISCO, CA MAY 15-16, 2017
From Big Data to Smarter Care
Healthcare is undergoing a massive transformation: Reimbursement is shrinking, providers are taking on more risk, and patients are more engaged than ever. The ability to use analytics to transform data into smarter business and clinical decisions will play a big role in who survives this transformation.
But cultivating a winning data strategy is no easy task. Providers and payers nationwide are struggling with maximizing their data’s value to make a real impact on care quality and costs. And that’s where we come in.
The HIMSS Big Data & Healthcare Analytics Forum is the largest face-to-face event for healthcare analytics pros in the country. We bring together the nation’s leading experts to help tackle some of the toughest data challenges. And your brand can be a part of it. Partner with us for unrivaled networking opportunities and direct access to hundreds of top decision-makers looking for data solutions.
Register Now: bit.ly/BigDataSF17-HITN | #PutData2Work 17 / EXPERTS
Health IT guru Brian Ahier: A big fan of data analytics, Donald Berwick – and Jerry Garcia Lahey Health The social media maven sees big things ahead for machine learning, blockchain and other pilots CMS Bundled envelope-pushing technologies. By Mike Miliard Payment Care Improve- BRIAN AHIER, DIGITAL HEALTH EVANGELIST AT -EDICITY THE ()% SUBSIDIARY OF !ETNAS (EAL THAGEN BUSINESS AND ALL AROUND MAN ABOUT TOWN IN THE HEALTHCARE )4 INDUSTRY IS ment Initiative to balance EXCITED ABOUT THE VALUE OF DATA hTHE CURRENCY OF THE NEXT CENTURY v HE CALLS IT AND ENERGIZED BY THE CHALLENGE OF COMBINING SILOED DATA SOURCES n NOT JUST CLINICAL AND costs and outcomes CLAIMS BUT ADMINISTRATIVE SUPPLY CHAIN AND OTHERS (ES ALSO PREDICTING BIG THINGS FOR MACHINE LEARNING AND ARTIFICIAL INTELLIGENCE WHICH Cathy Ball spearheads the provider’s participation in the program HE THINKS COULD SOON REACH A hTIPPING POINTv FOR HEALTHCARE AS WELL AS FAST EMERGING TECH and says it’s a step in the right direction toward value-based care. SUCH AS "LOCKCHAIN n STILL LITTLE USED BUT POISED FOR MORE WIDESPREAD DEPLOYMENT ACROSS By John Andrews HEALTHCARE THIS YEAR AS ITS INTEROPERABILITY AND SECURITY VALUE BECOMES APPARENT !HIER WHOSE 4WITTER FOLLOWERS AHIER NUMBER MORE THAN TOLD US WHAT HE HOPED TO SEE THIS WEEK AT ()-33 FEE-FOR-SERVICE IS BEING SWEPT ASIDE BY THE "0#) #-3 HAS ALREADY IMPLEMENTED THE FIVE VALUE BASED PAYMENT MODEL WITH BUNDLED YEAR MANDATORY TOTAL JOINT ARTHROPLASTY BUNDLE IN 1 7HAT ARE YOU MOST LOOKING FORWARD TO AT ()-33 -EDICARE PAYMENT PROGRAMS SERVING AS THE MANY AREAS OF THE COUNTRY AND MORE ARE EXPECTED ! ) AM MOST LOOKING FORWARD TO SEEING ALL OF MY FRIENDS AND COLLEAGUES 4HE BROOM !ND IT IS ALREADY KICKING UP DUST WITHIN ,AHEY (EALTH IS ONE OF THE PILOT SITES WITH ()-33 COMMUNITY IS AWESOME AND DESPITE OFTEN BEING IN FRIENDLY COMPETITION THE HEALTHCARE INDUSTRY "ALL HEADING UP THE INITIATIVE AT THE ORGANIZA FOR MARKET SHARE THROUGHOUT THE YEAR THERE IS A GREAT SENSE OF COLLABORATION WOVEN h0EOPLE ARE COMFORTABLE WITH FEE FOR SER TION 4HE KEY TO SUCCESS WITH THE NEW PROGRAM ALL THROUGH THE CONFERENCE !ND THEN THERE ARE THE VARIOUS SUBGROUPS WHERE ) AM VICE n THEY KNOW HOW TO DO IT AND BUNDLED SHE SAID IS SIGNIFICANT COLLABORATION BETWEEN BLESSED TO BE A PART OF ) CALL THESE OUR TRIBES 4HESE ARE THE FOLKS THAT ARE MORE PAYMENTS ARE A TOTALLY DIFFERENT APPROACH v SAID CLINICIANS THE )4 TEAM LIKE FAMILY THAN SIMPLY FRIENDS OR COWORKERS #ATHY "ALL DIRECTOR OF THE "UNDLED 0AYMENTS #ONCERN AMONG HEALTHCARE PROVIDERS TOWARD )NITIATIVE AT ,AHEY (EALTH IN "URLINGTON -ASS BUNDLED PAYMENTS STEMS FROM A NATURAL RESIS 1 7HAT ISSUES ARE TOP OF MIND FOR YOUR SOCIAL MEDIA FOLLOWERS 4O HELP DRIVE THE TRANSITION ,AHEY (EALTH TANCE TO CHANGE AND PERHAPS SKEPTICISM ABOUT ! ) THINK THE OVERRIDING CONCERN AT A HIGH LEVEL IS MOVING INTO A VALUE BASED KICKED OFF A PILOT PROGRAM FOCUSED ON STRIKING A DRAMATICALLY DIFFERENT REVENUE MATRIX TECHNOLOGY ENABLED AND PATIENT CENTERED HEALTH SYSTEM THAT CARES FOR HUMANS NOT A BALANCE BETWEEN COSTS AND OUTCOMES WHILE "ALL UNDERSTANDS THIS RETICENCE BUT IS CONFI JUST WHEN THEY ARE SICK OR IN A CRISIS BUT RATHER THROUGHOUT PROMOTING EFFECTIVE COMMUNICATION AMONG DENT THAT BUNDLED PAYMENTS ARE A STEP IN THE THEIR LIFE WITH A FOCUS ON WELLNESS ENCOMPASSING ALL THE PROVIDERS ACROSS THE ENTIRE HEALTHCARE CONTINU RIGHT DIRECTION SOCIAL DETERMINANTS OF HEALTH 4ECHNOLOGY GEEKS CAN BE AN UM "ALL SAID h7E NEED TO IMPROVE THE PROCESS OF HAND IMPATIENT LOT WITH THE SLOW PACE OF ORDINARY HUMANS AND WE 4HE #ENTERS FOR -EDICARE AND -EDICAID ING THE PATIENT OVER TO THE NEXT CARE SETTING IN ARE READY TO MOVE MOUNTAINS 3PECIFICALLY MACHINE LEARNING 3ERVICES "UNDLED 0AYMENT #ARE )MPROVEMENT ORDER TO ENSURE THE PATIENTS CARE ENDS UP WITH AND !) PLUS BLOCKCHAIN TECHNOLOGIES FOR THE NEAR TERM FU )NITIATIVE IS A KEY COMPONENT OF THE VALUE BASED THE APPROPRIATE OUTCOMES ALL THE WAY DOWN THE TURE AND SOLIDIFY THE GREAT WORK DONE IN THE REALMS OF SECURE LINE v SHE SAID MESSAGING AND &()2 PAYMENT PROGRAMS PROPOSED IN THE !FFORDABLE BRIAN AHIER #ARE !CT OF AND IS BEING TOUTED AS A VIABLE METHODOLOGY FOR PROVIDING HIGH QUALITY PATIENT 1 7HOS YOUR FAVORITE HEALTHCARE HERO 7HY Ball will discuss lessons learned from taking part CARE AT A MORE AFFORDABLE PRICE ! 3OME CASTIGATE ME FOR THIS BUT IT IS ABSOLUTELY $ON "ERWICK (IS VISION AND in the CMMI pilot during the session “What’s all FORESIGHT FOR HOW HEALTHCARE COULD BE AND HIS STANDING UP TO THE NASTY POLITICAL WINDS 4O GAUGE ITS EFFECTIVENESS THE #-3 -EDICARE the fuss about bundled payments?” on Thurs- THAT BLOW OVER ANYONE WHO TAKES A STAND ARE ADMIRABLE ) CERTAINLY DONT AGREE WITH AND -EDICAID )NNOVATION UNIT IS MORE THAN TWO day, Feb. 23, from Noon-1 p.m. in Room W204A. YEARS INTO PILOTING FOUR MODELS PROPOSED WITHIN ALL OF HIS VIEWS YET HIS MAJESTIC VIEWPOINT OF PAYING FOR QUALITY OF CARE AND NOT SIMPLY QUANTITY HAS BEEN A MANTRA OF MINE !ND HE DIDNT JUST SPOUT PLATITUDES HE ACTUALLY WORKED HIS DAMNEDEST TO SEE IT COME INTO BEING ,OVE HIM OR HATE HIM YOU MUST GIVE HIM CREDIT FOR HIS PRINCIPLED STAND Which emerging technologies are you planning to invest in during 2017? 1 7HATS YOUR PET PEEVE %ITHER ON OR OFFLINE ! /NLINE 30!- 1UIT PITCHING ME WITH YOUR PRESS RELEASE AND BOLDLY ASKING ME OR EVEN TELLING ME THAT ) NEED TO WRITE ABOUT YOUR LATEST COOL THING )LL Prescriptive Analytics 63% TAKE THE PRESS RELEASE AND ESPECIALLY ENJOY EMBARGOED MATERIAL SO THAT ) HAVE A CHANCE TO REVIEW AND UNDERSTAND WHAT ) MAY BE WRITING ABOUT BUT GETTING Artificial Intelligence34% REPEATED EMAILS AND UNSOLICITED PHONE CALLS BECAUSE ) DOWNLOADED SOME WHITE PAPER IS NO WAY TO GARNER MY INFLUENCE ) ALREADY KNOW WHAT THE TRENDS ARE AND Genomics Tools 21% IF YOUR IDEA WERE SO COOL ) WOULD HAVE FOUND ABOUT IT BEFORE YOU EVEN THOUGHT Machine Learning 21% OF A PRESS RELEASE /FFLINE $O NOT EVER EVER ASK ME WHY ) KNOW WHAT ) AM DOING BELIEVE ME Cognitive Computing 19% 1 7HAT IS SOMETHING YOUR SOCIAL MEDIA FOLLOWERS DO NOT KNOW ABOUT YOU Blockchain 6% ! ) WAS ON TOUR WITH THE 'RATEFUL $EAD FOR TWELVE YEARS 7HAT A LONG STRANGE TRIP ITS BEEN
Source: Healthcare IT News Reader Survey 2017
24 Wednesday, February 22, 2017 Tracking the Pulse of Health IT
Healthcare today is fl ooded with “smart” solutions for providers and payers alike. Yet, in an industry that’s constantly evolving, what to do – when and how – is rarely very clear.
HIMSS Events puts you in the room with experts from leading provider, payer, academic and government organizations to get your questions answered. From relevant, vendor-neutral case studies to up-to-the-minute best practices, learn how to eff ect positive change by taking intelligent action. Register Early and Save Big!
JUNE BRANDHIT MARKETING APRIL POP HEALTH FORUM 2017 SUMMIT Westin Copley Place 15-16 Encore Wynn Resort 3-4 Boston, MA Las Vegas, NV
MAY PRIVACY & SECURITY FORUM SEPT PRIVACY & SECURITY FORUM Grand Hyatt Union Square Sheraton Boston Hotel 11-12 San Francisco, CA 11-13 Boston, MA
BIG DATA & HEALTHCARE MAY ANALYTICS FORUM OCTOBER POP HEALTH FORUM 15-16 Grand Hyatt Union Square Renaissance Hotel Chicago San Francisco, CA 2-3 Chicago, IL
JUNE PRECISION MEDICINE BIG DATA & HEALTHCARE SUMMIT OCTOBER ANALYTICS FORUM 12-13 Westin Boston Waterfront Westin Copley Place Boston, MA 23-24 Boston, MA
Find out more or register now at www.himssmedia.com/events To sponsor, contact Michele Belanger at [email protected] or 703-517-6112 for details and pricing. Learning Made Easy
Connecting industry thought leaders with real life practices – 24/7 Find what you’re looking for: ¢ • Conference education sessions • 20+ Decision Focused Topics • CAHIMS and CPHIMS Credits • 65,000+ subscribers :HELQDUVDQG9LUWXDO%ULH´QJV ([SHUW&RQWULEXWRUV 2QOLQH&RXUVHV 6XEMHFW0DWWHU([SHUWV
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Across the US healthcare marketplace, one of the major challenges of healthcare surrounds managing provider data. Discover how the Rhode Island Quality Institute (RIQI) is setting a new standard for the nation with its statewide provider director; providing accurate, complete information to its many stake-holders across the state.
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Now included in the Value Suite: The HIMSS Value Score, healthcare’s first international measurement for the effective use of information and A robust library of real, evidence-based value management systems. Get your complimentary score at www.himss.org/valuescore. Get a structure and vocabulary to help your enterprise organize its value strategy through resources and case studies in these areas of focus: • ACO Navigator: Fill in the gaps of HIT capability in the pursuit of accountable care. PERCEIVED INNOVATIVE VALUE • Meaningful Use Fact Finder: Get information and reporting timelines VALUE
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48 Wednesday, February 22, 2017 17 / TODAY AT HIMSS HIT trends: Voice AI, FHIR and ‘quantified self’ progress will be strong Frost & Sullivan analysis shows that uncertainty in policy will make negotiations tougher as new technology advances. Argonaut Project building on success By Henry Powderly with FHIR implementation guide ORLANDO — THE YEAR MAY HAVE STARTED WITH UNCER TAINTY ON THE FUTURE OF THE !FFORDABLE #ARE !CT At the HL7 booth, interoperability guru Micky Tripathi details the progress made on BUT &ROST 3ULLIVAN DOES NOT SEE A SLOWDOWN IN public APIs. By Mike Miliard THE ADVANCE OF TECHNOLOGY IN HEALTHCARE !T THE ()-33 #ONFERENCE IN /RLANDO ON -ONDAY 'REG #ARESSI SENIOR VICE PRESIDENT FOR ORLANDO — EARLIER THIS MONTH, THE (, !RGONAUT 0ROJECT THATS A hCOMPLEX VEHICLE FOR EXCHANGING DATA AND SOMEWHAT HEALTHCARE AND LIFE SCIENCES AT &ROST 3ULLIVAN PUBLISHED ITS &()2 $ATA AND $OCUMENT 1UERY )MPLEMEN UNWIELDY v SAID 4RIPATHI h)TS GOT STRUCTURED DATA EMBEDDED LAID OUT WHAT HE EXPECTS IN THE REALM OF MOBILE TATION 'UIDE WHICH IT BILLS AS A hMAJOR STEP FORWARDv FOR THE IN IT BUT ITS ALL WRAPPED UP IN A DOCUMENT HEALTH AND GENERAL HEALTH )4 THIS YEAR AGILE INTEROPERABILITY STANDARD h)F YOU JUST WANT A PARTICULAR DATA ELEMENT LIKE AN ALLERGY YOU s )TS A WORLD OF UNCERTAINTY ON THE POLICY SIDE !T ()-33 ON 4UESDAY !RGONAUT LEADER -ICKY 4RIPATHI GET A # #$! v HE ADDED h) MIGHT NOT WANT THE WHOLE # #$! AND &ROST 3ULLIVAN IS ALREADY SEEING HOSPITALS OFFERED UPDATES ON THE NEW GUIDE AND PUT THE PROJECTS AC BUT ITS THE ONLY SHOW IN TOWN # #$!S WORK FOR A PARTICULAR DELAYING PURCHASING OF NON ESSENTIAL )4 PRODUCTS COMPLISHMENTS THESE PAST THREE YEARS INTO PERSPECTIVE KIND OF USE CASE BUT SOMETIMES YOU JUST WANT DATA ELEMENTS FOR 3INCE EXECUTIVES DONT KNOW WHAT THE WORLD WILL 4HE !RGONAUT 0ROJECT LAUNCHED UNDER THE (, UMBRELLA QUALITY MEASUREMENT OR CLINICAL DECISION SUPPORT n OR INCREAS LOOK LIKE IN ANOTHER YEAR THEY ARE BEING THRIFTY IN COMPRISES HEAVY HITTERS FROM BOTH THE VENDOR AND INGLY THE KINDS OF LIGHTWEIGHT APPS PEOPLE ARE DEVELOPINGv s -ERGER AND ACQUISITION ACTIVITY IN THE TECH PROVIDER SIDES !CCENTURE ATHENAHEALTH #ERNER %PIC -C+ )NDEED BEYOND JUST BEING CUMBERSOME # #$! IS hTOO SPACE WILL NOT SLOW DOWN ESSON -EDITECH 3URESCRIPTS 4HE !DVISORY "OARD #OMPANY MYOPIC AND hTOO HEALTHCARE CENTRIC v HE SAID hCREATING BARRIERS s 0RICE NEGOTIATIONS BETWEEN PROVIDERS AND VEN "ETH )SRAEL $EACONESS )NTERMOUNTAIN -AYO #LINIC 0ARTNERS FOR INNOVATORS EVERYWHERE ELSE IN THE ECONOMY WHO ARE DOING DORS WILL BE TOUGH "OTH SIDES ARE BEING SQUEEZED (EALTH#ARE AND "OSTON #HILDRENS (OSPITAL ALL SORTS OF GREAT THINGS 4HOSE DEVELOPERS HAVE NO INTEREST IN s 6OICE !) INTERFACES LIKE !MAZONS !LEXA WILL h4HE IDEA WAS TO GET A GROUP OF IMPLEMENTERS TOGETHER PEO COMING INTO HEALTHCARE IF ITS GOING TO BE BASED ON # #$!Sv RAMP UP IN HEALTHCARE 2IGHT NOW THERES CONSUM PLE WHO DO THIS FOR A LIVING PROVIDERS AND VENDORS TO ACCELERATE &()2 ON THE ON THE OTHER HAND IS FLEXIBLE TO BOTH DOCUMENT ER HYPE BUT THEY COULD PLAY A REAL ROLE IN PATIENT THE USE OF &()2 AND MAKE IT MORE PRACTICAL AND REAL FOR PEOPLE v LEVEL AND DATA LEVEL EXCHANGE AND IS BASED ON MODERN INTERNET ENGAGEMENT 0ROVIDERS WILL IMPLEMENT THOSE SAID 4RIPATHI #%/ OF THE -ASSACHUSETTS E(EALTH #OLLABORATIVE CONVENTIONS )TS A 2%34FUL !0) THAT DEVELOPERS FROM OUTSIDE SOLUTIONS MORE THIS YEAR h)TS COMPLETELY PRIVATE SECTOR INITIATED AND FUNDED NOT AN HEALTHCARE CAN PICK THAT UP AND SAY h4HAT ) UNDERSTANDv s 4HE hQUANTIFIED SELF v MOVEMENT WHICH IS ALL /.# EDICT v HE SAID h4HE PRIVATE SECTOR NEEDS TO BE STEP 4HE !RGONAUT 0ROJECT PRIORITIZES SPEED TO MARKET GATH ABOUT CONSUMER DRIVEN DATA WILL TURN INTO POTEN PING UP MORE TO TAKE OVER INTEROPERABILITY ERING THE STAKEHOLDER INPUT NEEDED TO MAKE &()2 hRELEVANT TIAL DOLLARS 5NITED(EALTHS PARTNERSHIP WITH 4RIO 4HE RELEASE OF THE NEW IMPLEMENTATION GUIDE IS SIGNIFICANT AND USABLE v SAID 4RIPATHI h7E NEED TO HAVE MORE OF A WAY TO (EALTHS STEP COUNTER TO REIMBURSE BENEFICIARIES FOR SAID 4RIPATHI )F INTEROPERABILITY STANDARDS ARE hINGREDIENTS v HE GET MARKET INPUT INTO THE DEVELOPMENT PROCESS GET COLLABORA HEALTHY ACTIVITY IS A GOOD EXAMPLE "OTTOM LINE EXPLAINED THE NEW !RGONAUT GUIDES FOR HIGH PRIORITY USE CASES TION AND CONSENSUS AS EARLY AS POSSIBLEv 4HERES VALUE IN THE DATA IS LIKE A hCOOKBOOK v EXPLAINING HOW TO PUT IT ALL TOGETHER %PIC #ERNER -EDITECH AND OTHERS ARE ALREADY BASING THEIR s 0LATFORM INTEROPERABILITY IS IMPROVING AND 4HE !RGONAUT 0ROJECT IS SO NAMED BECAUSE IT WAS FORMED !0)S USING !RGONAUT GUIDANCE 4HE NEW &()2 IMPLE MAJOR TECH COMPANIES WILL RESOLVE THEIR ISSUES IN THE WAKE OF THE LANDMARK *!3/. REPORT h! 2OBUST MENTATION GUIDE HOPES TO SPARK EVEN FASTER ADOPTION OF THE 4HE ST #ENTURY #URES !CT AND GROUPS LIKE (EALTH $ATA )NFRASTRUCTURE v IN WHICH A GOVERNMENT ADVISORY STANDARD IN AND BEYOND THE #OMMONWELL !LLIANCE ARE DRIVING CHANGE PANEL OF SCIENTISTS WAS hHIGHLY CRITICAL OF WHERE WE WERE IN 4HIS YEAR THE !RGONAUT 0ROJECT PLANS TO BROADEN ITS FOCUS TO &()2 SHOULD ALSO HAVE A LARGE IMPACT BY THE HEALTHCAREv WITH REGARD TO INTEROPERABILITY SAID 4RIPATHI 4HE OTHER USE CASES FOR &()2 AND /!UTH STANDARDS SAID 4RIPATHI END OF THE YEAR RECOMMENDATION WAS THAT DATA EXCHANGE BE ORCHESTRATED VIA SUCH AS A SCHEDULING !0) TO ENABLE BETTER APPOINTMENT FUNC s "ETTER INTEROPERABILITY MEANS EXPANDED AN ARCHITECTURE EMPLOYING PUBLIC !0)S TIONALITY ACROSS %(2S THUS ENABLING EASIER REFERRAL MANAGEMENT HEALTHCARE ECOSYSTEMS LINKING PROVIDERS TECH AND #URRENT INTEROPERABILITY IS LARGELY BASED AROUND (,S FOR !#/S TACKLING POPULATION HEALTH MANAGEMENT AND WORK PATIENTS MORE THAN EVER #ONSOLIDATED #LINICAL $OCUMENT !RCHITECTURE STANDARD BUT TO ENABLE BETTER INTEGRATION OF EXTERNAL APPS INTO %(2S
Awards were presented Monday night at the Microsoft Global Health Forum. Among the winners were The Vision Center at Children’s Hospital Los Angeles and SADA Systems; they combined to develop a crowd-sourced training system to combat eye diseases. Accepting the award was Tony Safoian, CEO of SADA Systems.
Wednesday, February 22, 2017 49 17 / TODAY AT HIMSS Relieving the pain of prior authorization delays BCBS Louisiana rolling out a portal to provide immediate responses to authorization requests. By Susan Morse
ORLANDO — STAKEHOLDERS CROWDED INTO AN EARLY MORNING SESSION AT ()-33 TO LEARN HOW TO ALLEVIATE THE PAIN OF PRIOR AUTHORIZATION APPROVAL FOR PHYSICIANS PATIENTS PROVIDERS AND PAYERS ! RECENT !MERICAN -EDICAL !SSOCIATION SURVEY FOUND THAT PERCENT OF PHYSICIANS REPORTED FINDING THE PRIOR AUTHORIZATION BURDEN HIGH OR EXTREMELY HIGH -OST WAIT FOR AT LEAST ONE BUSINESS DAY FOR A RESPONSE AND SOME WAIT THREE BUSINESS DAYS ACCORDING TO (EATHER -C#OMAS DIRECTOR OF ADMINISTRA TIVE SIMPLIFICATION INITIATIVES FOR THE !-! h7E HEAR ABOUT THIS ISSUE ALL OF THE TIME FROM OUR MEMBERS v -C#OMAS SAID )N ITS OWN SURVEY THE (EALTHCARE !DMINISTRATIVE 4ECHNOLOGY !SSOCIATION WHICH REPRESENTS OVER PROVIDERS FOUND THAT ONLY PERCENT OFFER THE TRANSACTION TO PAYERS 4HE IS A PRACTICE MANAGEMENT SYSTEM FOR DALE NORDENBERG REFERRAL AND AUTHO RIZATION REQUESTS ACCORDING TO 3HERRI $UNFORD OF (!4! 4HE REASON Medical device security ACCORDING TO THE (!4! SURVEY IS reaches a tipping point A LACK OF PROVIDER INTEREST AND DEMAND Hospitals have recognized the need to fix flaws in FOLLOWED BY A LACK OF connected devices but solutions will require a sustained PAYER COMMITMENT effort. By Jessica Davis $UNFORD SAID h7ORKFLOW ALMOST ALWAYS DOES NOT FLOW v SHE SAID h)T REQUIRES A HEATHER ORLANDO — MEDICAL DEVICE SECURITY ICAL DEVICES IN THE SAME WAY HOSPITALS MANUAL INTERVENTIONv McCOMAS EVALUATE AND TRACK INFECTIOUS DISEASES IS FLAWED BUT THE FIX ISNT GOING TO -OST OF THE IN .ORDENBERG SAID HAPPEN OVERNIGHT !ND THERES NO ONE CREASE IN COSTS FROM PRIOR AUTHORIZATION APPROVALS COME FROM PAPER AND FROM 4HE &$! IS ALREADY TIGHTENING GUID ENTITY TO BLAME ACCORDING TO $ALE TIME SHE SAID ANCE POLICIES ON POST MARKET REQUIRE .ORDENBERG EXECUTIVE DIRECTOR OF THE h)TS A RESOURCE WASTER AND IT CAN BE DONE BETTER v SHE SAID MENTS BUT IT IS A SOFT ENOUGH STANCE THAT -EDICAL $EVICE )NNOVATION 3AFETY AND 3OME PROVIDERS HIRE A FULL TIME STAFFER TO HANDLE THE PRIOR AUTHORIZATION IT GIVES VENDORS TIME TO CATCH UP WITH 3ECURITY #ONSORTIUM BURDEN WHICH OFTEN INCLUDES NOT ONLY THE ELECTRONIC HEALTH RECORD BUT ALSO THESE ISSUES HE SAID "UT JUST AS THERES NO ONE PERSON AT SENDING BOXES OF A PATIENTS RECORD TO THE HEALTH INSURANCE COMPANY 4HE h)TS NOT JUST ABOUT THE &$! CRUSHING FAULT FOR UNSECURED MEDICAL DEVICES INSURER REVIEWS THE MEDICAL HISTORY AND BENEFITS SUMMARY TO DETERMINE IF THE MANUFACTURERS TO FIX THE DEVICES v .OR THERES NO ONE SOLUTION TO THE PROBLEM SPECIALTY CARE IS REQUIRED OR NECESSARY DENBERG SAID h)TS QUICKLY BECOMING A .ORDENBERG EXPLAINED 0AYERS FEEL THE PAIN OF THAT BURDEN ACCORDING TO %LIZABETH (ARTLEY 3OM .EW 7ORLD ORDER 7ERE TRYING TO EVOLVE h4HERES NO VENDOR OUT THERE TODAY WITH MERS CLINICAL DATA EXCHANGE MANAGER FOR "#"3 ,OUISIANA THE MESSAGE AND DIALOGUE )F WE WORK TO THE SOLUTION 4HERES NO MAGIC WAND v 4O ADDRESS THE PROBLEM THE INSURER IS ROLLING OUT AN AUTHORIZATIONS PORTAL GETHER WE CAN ENGINEER OUT A LOT OF THAT .ORDENBERG SAID h4HERES NO WAY TO FIX TO ALLOW PROVIDERS TO ENTER A REQUEST SHE SAID )F ALL THE INFORMATION IS RE RISK ESPECIALLY IF WE KNOW ITS THERE THESE DEVICES TOMORROW AND THERES NO CEIVED THE PROVIDER GETS AN IMMEDIATE RESPONSE h!S WE MOVE FROM TECH CENTERED WAY HOSPITALS CAN FIX SYSTEMS OVERNIGHT h3O FAR OUR PROVIDERS LOVE IT v (ARTLEY 3OMMERS SAID h4HEY LOVE NOT HAVING SECURITY TO MEANINGFUL SECURITY BUCKLE UP AND WE SHOULDNT EXPECT IT TO MAIL US HUGE BOXES OF MEDICAL RECORDSv h"ECAUSE IF WE HAVE ANYTHING TO DO WITH h"UT COLLECTIVELY HEALTH SYSTEMS 4HERE ARE ALSO EFFORTS FOR AN AUTOMATED ELECTRONIC MEDICAL RECORD REQUEST IT WELL CREATE PATIENT CENTRIC SECURITYv MANUFACTURERS AND THE GOVERNMENT AND LOOKING AT STORAGE OF CLINICAL DOCUMENTS IN A SINGLE PLACE )N .ORDENBERG BELIEVES THERE WILL WE CAN MAKE A HUGE DIFFERENCE $R 'REGG !LLEN #-/ FOR EVI#ORE (EALTHCARE SAID THE COMPANY PRO BE A MAJOR UPTICK IN DEVICE SECURITY -EDICAL DEVICE CYBERSECURITY IS A PUBLIC CESSES TO CASES PER DAY IN ITS MEDICAL BENEFITS MANAGEMENT h7EVE REACHED A TIPPING POINT v HEALTH CHALLENGEv BUSINESS /F THOSE PERCENT ARE SUBMITTED THROUGH A WEB PORTAL .ORDENBERG SAID h-OST EVERY HOSPITAL -$)33 HAS PARTNERED WITH MANU (OWEVER THE #OUNCIL FOR !FFORDABLE 1UALITY (EALTHCARE HAS FOUND THAT IS APPROACHING MEDICAL DEVICE SECURITY FACTURERS HEALTHCARE ORGANIZATIONS AND THE PROBLEM OF PRIOR AUTHORIZATION IS NOT IN AUTOMATION BUT IN BUSINESS PRO FROM AN INFORMED RATIONAL PERSPECTIVE )T ITS ASSOCIATIONS TO WORK ON A LEGISLATIVE CESSES SAID "OB "OWMAN #!1( #/2% ASSOCIATE DIRECTOR DOESNT MEAN THEY KNOW WHAT TO DO BUT POSITION THAT MAKES SENSE h7E NEEDED TO TACKLE BUSINESS PRACTICES v "OWMAN SAID THE ORGANIZATION THEYRE ASKING THE RIGHT QUESTIONS AND #ROWDSOURCING MEDICAL DEVICE RISK FOUND h2EDUCE THE NUMBER OF PROCEDURES THAT REQUIRE PRIOR AUTHORIZATIONv SEEKING HELPv ASSESSMENTS THAT CAN BE USED BY OTHER #!1( HAS BEEN WORKING ON THIS FOR THREE OR FOUR YEARS 4HE RESULTS OF A h4HE EMERGENCE OF DRUG RESISTANT PROVIDERS TO EVALUATE MEDICAL DEVICES IS SURVEY SENT OUT TO PROVIDERS HEALTH PLANS AND OTHER STAKEHOLDERS ARE EXPECTED DISEASES ARE EXPANDING IN A FEROCIOUS CRUCIAL .ORDENBERG EXPLAINED -$)33 TO BE SHARED LATER THIS YEAR WAY ALTHOUGH THE INDUSTRY THOUGHT IT IS BUILDING A NATIONAL DATA COMMONS 4HE #%/ OF THE MEMBER 7ORKGROUP FOR %LECTRONIC $ATA )NTERCHANGE HAD THE PROBLEM NAILED DOWN v .ORDEN AROUND THIS IDEA IN ADDITION TO A BEST SAID THE ORGANIZATION IS LOOKING TO BRING TOGETHER ALL OF THE SEPARATE EFFORTS TO BERG SAID h%ITHER WERE OFF TRACK IN DIS PRACTICE GUIDE TO HELP ALL HEALTHCARE FACILITATE A LARGER DISCUSSION CUSSING MEDICAL DEVICE SECURITY OR THE ORGANIZATIONS DETERMINE THE BEST WAY TO h4HERES OVERLAP IN ACTIVITIES v SAID 7%$) #%/ #HARLES 3TELLAR ASSESS DEVICES PROBLEM IS AS BIG AS THE LEADING CAUSE OF (OSPITALS SHOULD BE ABLE TO TRACK MED DEATH BY INFECTIOUS DISEASESv
50 Wednesday, February 22, 2017 17 / TODAY AT HIMSS As EHRs frustrate and patient portals go unused, tips for creating ‘delightful’ technology At the HIMSS17 UX Forum, behavioral science is said to be key to good product design. By Mike Miliard
ORLANDO — “HEALTHCARE IS LATE TO THE GAME IN TERMS OF USER EXPERIENCE v MICHAEL HODGKINS, MD SAID ,ORRAINE #HAPMAN SENIOR DIRECTOR OF HEALTHCARE AT -ACADAMIAN A 58 DESIGN AND DEVELOPMENT FIRM AT ()-33 ON -ONDAY 0ATIENTS WHO HAVE BEEN PUT OFF BY CLUMSY PORTALS OR PROVIDERS FRUSTRAT ED BY COUNTERINTUITIVE WORKFLOWS WOULD NOT ARGUE WITH THAT SENTIMENT AMA CMIO: EHRs are "UT AT THE HALF DAY ()-33 58 &ORUM DESIGNERS DEVELOPERS CLINICIANS AND PATIENT ADVOCATES PUT THEIR HEADS TOGETHER TO FIND WAYS TO CREATE TECHNOLO falling short of meeting GY THATS NOT JUST USABLE BUT ALSO hDELIGHTFULv n FOR CAREGIVERS AND PATIENTS ALIKE )N THE KICKOFF SESSION #HAPMAN n ALONG WITH +YRA "OBINET -$ #%/ OF the needs of doctors ENGAGED). HER NEUROSCIENCE BEHAVIOR DESIGN FIRM AND 2ICK 3TARBUCK SENIOR VICE PRESIDENT OF PRODUCT AND EXPERIENCE DESIGN AT #HANGE (EALTHCARE n COM Michael Hodgkins warns that innovation needs to consider integration PARED NOTES ON HOW HEALTHCARE COULD LEARN FROM 58 LEADERS SUCH AS !PPLE with clinician’s workflow. By Henry Powderly AND $ISNEY TO CREATE IMPACTFUL AND LASTING DEMAND FOR THEIR PRODUCTS 0AST ()-33 SURVEYS HAVE SHOWN SIGNIFICANT PROBLEMS WITH 58 FOR CLINICAL DOCUMENTATION AND NURSING TOO MANY CLICKS REQUIRED BY %(2S POOR TEM ORLANDO — HEALTH IT VENDORS ARE STILL MISSING RECORD HAS BEEN SIGNIFICANT WHAT DO WE EXPECT PLATES THAT AFFECT DATA QUALITY DIFFICULTY IN COMMUNICATING CONTEXT AND REASON THE MARK WHEN IT COMES TO ANSWERING THE NEEDS FROM THE IMPACT OF THE PROLIFERATION OF MOBILE ING AND DESIGN HAMPERED CHALLENGES WITH WORKFLOW AND CARE COORDINATION OF !MERICAS BURNT OUT PHYSICIANS APPS MANY WHICH ARE UNPROVEN v 4HERE ARE TWO COMPONENTS TO GOOD 58 SAID "OBINET 4HE MOST BASIC h4HIS IS NOT ABOUT PUTTING OUR HANDS UP AND (ODGKINS SAID PHYSICIAN INPUT IS OFTEN NOT IS hJUST TO NOT PISS PEOPLE OFFv 4HE OTHER MORE ADVANCED OPPORTUNITY IS TO SAYING STOP INNOVATION v SAID -ICHAEL (OD BEING SOUGHT BEFORE THESE PLATFORMS ARE BUILT ELICIT hDELIGHT v SHE SAID GKINS -$ VICE PRESIDENT AND CHIEF MEDICAL AND THE RESULT CAN BE DANGEROUS )N AN INDUSTRY SUCH AS HEALTHCARE WHERE THE CAREGIVERS ARE OFTEN HARRIED INFORMATION OFFICER AT THE !MERICAN -EDICAL &OR EXAMPLE A SMARTPHONE APP CALLED )NSTANT AND PATIENTS CAN BE DISTRESSED OR FRIGHTENED THATS A CHALLENGE "UT BEYOND !SSOCIATION h)T IS SIMPLY ABOUT THE NEED TO "LOOD 0RESSURE HAD TO BE PULLED FROM THE MARKET THE OBVIOUS BENEFIT TO THE END USERS IT HAS 2/) FOR VENDORS SAID #HAP FOCUS ON EVIDENCE ACCURACY HOW ITS INTEGRATED LAST YEAR BECAUSE IT WAS WRONG EIGHT OUT OF MAN WHO NOTED THAT FOR EVERY SPENT UP FRONT IN PRODUCT DEVELOP WITH OUR %(2S AND HOW ITS INTEGRATED WITHIN TIMES IN GAUGING A USERS BLOOD PRESSURE MENT hTHE COST OF FIXING ISSUES LATER DOUBLES IF NOT TRIPLESv OUR PRACTICEv h)T EVEN TOLD PEOPLE WITH HYPERTENSION THAT 3MART 58 STRATEGIES hSAVE YOU FROM WASTED PRODUCT DEVELOPMENT CYCLES )TS NOT NECESSARILY NEWS THAT BROAD DISSATIS THEY WERE NORMAL v HE SAID AND ENSURE THAT WHAT YOU PRODUCE IS MEETING A NEED v SHE SAID FACTION IS DARKENING THE MOOD IN THE PHYSICIAN 4O BE CLEAR (ODGKINS SAID THE !-! HAS 4HERE ARE THREE MAIN COMPONENTS TO PRODUCT DEVELOPMENT SAID 3TAR COMMUNITY !CCORDING TO (ODGKINS WHO MADE FOSTERING PHYSICIAN EDUCATION AROUND NEW BUCK NEEDS SOLUTIONS AND VALIDATION h! LOT OF COMPANIES FOCUS IN THE DELIVERED HIS REMARKS AT ()-33 ON 4UESDAY TECHNOLOGY A PRIORITY AND IT STANDS BEHIND A MIDDLE v HE SAID hAND MISS THE NEEDS AND VALIDATION PARTSv PHYSICIANS ARE SPENDING TWICE THE AMOUNT OF HOST OF PROJECTS THAT ARE DRIVING INNOVATION WITH 4HE KEY TO DOING BETTER IS TO EMBRACE BEHAVIORAL SCIENCE SAID "OBINET TIME ON DESKWORK AND %(2 MAINTENANCE IN DOCTOR INPUT h7HEN YOU KNOW WHERE THE BRAIN IS GOING TO GO YOU DONT HAVE TO SPEND CLUDING HOURS A MONTH SPENT ON %(2S AFTER 4HOSE INCLUDE START UP INCUBATOR -!44%2 SO MUCH TIME GUESSING OR ITERATINGv WORK HOURS THAN THEY ARE TREATING PATIENTS AND 3LING (EALTH WHICH ARE BOTH RUN BY FORMER 4HE !-! PROBED THAT DISSATISFACTION IN MEDICAL STUDENTS (EALTH IS ANOTHER INNO A RECENT SURVEY AND FOUND WITH ISSUES THERE VATION THINK TANK THAT NOT ONLY LINKS PHYSICIANS ARE REALLY ONLY A HANDFUL THAT PLAGUES THEM AND PROGRAMMERS BUT IS ALSO INCLUDING MEMBERS 0HYSICIANS WANT TO PROVIDE HIGH QUALITY FROM THE GAMING COMMUNITY FOR THEIR EXPERTISE CARE BUT %(2 WORK SEEMS TO GET IN THE WAY IN CONSUMER ADOPTION gMed.com OF THAT HE SAID !T THE SAME TIME PRACTICE 4HE !-! HAS ALSO LAUNCHED ITS OWN 0HYSI 888.577.8801 SUSTAINABILITY AND CHANGING REIMBURSEMENT CIAN )NNOVATION .ETWORK A PROGRAM CURRENTLY IN MODELS THAT FAVOR SCALE AND SHIFT RISK TO THE BETA FORM THAT THE ORGANIZATION PLANS TO RELEASE PROVIDERS IS LEADING MANY PRACTICES TO MERGE MORE BROADLY IN THE NEAR FUTURE 4HE AIM IS TO OR SELL OUT ALTOGETHER LINK THE TECH COMMUNITY DIRECTLY WITH CLINICIANS ® 4HROW IN THE MORE THAN HEALTHCARE SO THEY MAY CONVERSE AND EVEN COLLABORATE ON Chosen by Olympus PLATFORMS AND APPS THAT ARE COMPETING FOR NOT NEW TOOLS ONLY PHYSICIAN BUY IN BUT CONSUMER USE AS WELL h4HE INNOVATOR COMMUNITY KNOWS A LOT as theonly preferred AND THAT CAN FURTHER OVERWHELM PHYSICIANS ABOUT TECHNOLOGY 7HAT THEY OFTEN DONT KNOW h7HAT ) TELL PHYSICIANS IS JUST WAIT v HE SAID A LOT ABOUT IS HOW HEALTHCARE PROFESSIONALS replacement solution h)F YOU THINK THE IMPACT OF THE ELECTRONIC HEALTH THINK v HE SAID with a cloud-based option for the EndoWorks® transition!
Extra endoscopy rooms Visit Transcend Insights in just 2 weeks!* at Booth #5549 Stop by BOOTH #4545 to learn more.
*Subject to resource availability. Implementation times may vary.
Wednesday, February 22, 2017 51 17 / TODAY AT HIMSS 17 Biggest cybersecurity need? SHOWDAILY Not tech, but culture change PUBLISHED BY and boardroom support WWW.DESTINATIONHIMSS.COM At the Cybersecurity Forum, experts explained how a top-down approach can impact an 2 Monument Square, Suite 400 organization’s security issues. By Jessica Davis Portland, Maine 04101 T (207) 791-8700 F (207) 791-8794
John Whelan, Executive Vice President ORLANDO — SUNDAY’S CYBERSECURITY FORUM 4HE PROBLEM IS THAT MANY ORGANIZATIONS BETTER BECAUSE THEYVE HAD BREACH EXPERIENC [email protected] AT ()-3 FOCUSED ON THE NEED FOR OR ARE WORKING FROM THE BOTTOM UP AND FIXING ES WITHIN THEIR ORGANIZATIONv Dan Dinsmore, VP, Operations GANIZATIONAL CHANGE BETTER UNDERSTANDING PROBLEMS THAT ARE ALREADY IN THE SYSTEM HE 7HILE SOMETIMES ITS JUST A SMALL BREACH [email protected] OF TECHNOLOGY AND RECOGNIZING THE HUMAN SAID /NCE A SECURITY MENTALITY IS INGRAINED (OUSTON SAID hTHATS ALL IT TAKES TO RAISE A Gus Venditto, VP, Content [email protected] ROLE IN SECURITY FROM THE TOP THE RIGHT CHOICES WILL BE TINY BIT OF AWARENESSv #YBERSECURITY TAKES A CULTURE OF ORGANI MADE THROUGHOUT THE ORGANIZATION h"REACHES ARE A GREAT EXAMPLE TO USE WITH EDITORIAL Tom Sullivan, Editor-in-Chief ZATION ACCORDING TO (EATHER 2OSZKOWSKI "UT THE REAL ISSUE BOARD MEMBERS ON ISSUES THAT HAVE HAP [email protected] 4HEY hDONT WANT SECURITY TO GET IN THE PENED TO YOU v 2OSZKOWSKI SAID h4HERES NETWORK #)3/ THE 5NIVERSITY OF 6ERMONT Mike Miliard, Editor (EALTH .ETWORK WAY OF DOING BUSINESS v SAID *OHN (OUSTON ONLY SO FAR YOU CAN GET USING EXAMPLES FROM [email protected] h! LOT OF HEALTHCARE ORGANIZATIONS ARE VICE PRESIDENT OF PRIVACY AND INFORMATION WHAT HAPPENS TO EVERYONE ELSEv Henry Powderly, Editor INTERESTED IN DOING THINGS THE WAY THEYVE SECURITY AT 50-# .OT ONLY DO ORGANIZATIONS NEED TO START [email protected] ALWAYS BEEN DONE BUT SECURITY IS ALWAYS 4O COMBAT THIS SECURITY TEAMS NEED TO AT THE BOARD BUT OPERATIONS ALSO NEED TO Bill Siwicki, Managing Editor CHANGING v 2OSZKOWSKI SAID h(OW DO WE UNDERSTAND BOARD MEMBERS ARE CONCERNED UNDERSTAND ITS ROLE WHEN IT COMES TO SECU [email protected] CHANGE THE CULTURE TO SUPPORT THAT v WITH HOW SECURITY WILL INTERRUPT FUNCTIONS RITY 4ORRES EXPLAINED Jessica Davis, Associate Editor [email protected] &OR 4IMOTHY 4ORRES SENIOR DEPUTY #)3/ 4ORRES EXPLAINED 9OU HAVE TO FIGURE OUT h4HE HUMAN ASPECT IS MOST IMPORTANT WHATS IMPORTANT TO THEM AND PUT SECURITY WHEN IT COMES TO WHAT LED TO AN INCIDENT v Susan Morse, Associate Editor OF 3UTTER (EALTH IT ALL STARTS AT THE TOP IN [email protected] THE BOARDROOM AND MOVES DOWN ! hCULTURE IN TERMS THEY UNDERSTAND SAID 4ORRES "REACHES SHOULD BE PUT INTO Bernie Monegain, Editor-at-Large OF AWARENESSv THAT BEGINS IN THE BOARDROOM h/NCE YOU DO HAVE THEIR SUPPORT ITS AMAZ TERMS ORGANIZATIONS CAN UNDERSTAND BY [email protected] AND TRICKLES DOWN INTO EVERY OTHER DEPART ING THE POTENTIAL FOR SECURITY v SAID 4ORRES EXPLAINING THE EFFECT A SECURITY INCIDENT ADVERTISING / LEAD GEN / MENT WILL ALLOW AN ORGANIZATION TO BEGIN (OUSTON AGREED THAT SECURITY LEADERS NEED HAS ON PATIENT SAFETY CARE QUALITY BUSINESS MARKETING OPPORTUNITIES PUSHING THROUGH THOSE BARRIERS TO SEE WHAT THE BOARD IS MADE OF AND A LOT CONTACTS AND CLINICAL OPERATIONS VICE PRESIDENT, SALES AND BUSINESS DEVELOPMENT h7ITHOUT SUPPORT FROM THE TOP YOULL CON OF hFINANCIAL BOARD MEMBERS UNDERSTAND THE )N DOING SO hYOU HAVE MUCH MORE CREDI Jane Bogue TINUALLY BE GOING AGAINST THE GRAIN v 4ORRES SAID MENTALITY OF SECURITY /FTEN THEY UNDERSTAND BILITY TO SOLVE THIS PROPERLY v SAID 4ORRES [email protected] (207) 337-4313
VICE PRESIDENT, MARKETING SOLUTIONS Betsy Kominsky [email protected] (312) 502-2773
EVENTS Michele Belanger [email protected] (703) 517-6112
SALES ADMINISTRATOR Eric Deerwester [email protected] (207) 791-8716
NEW ENGLAND Regina Dexter [email protected] (603) 204-0709
SOUTHEAST Sean Tyhurst [email protected] 312.505.7289
MIDWEST Randy Knotts [email protected] (630) 790-0737
MIDWEST/WEST Craig Richardville, Carolinas HealthCare System chief information and analytics officer (center), accepts a HIMSS Kelly Laidler Analytics Stage 7 Award. Carolinas was one of more than 30 hospitals to be honored during the cocktail reception [email protected] Monday evening. Also pictured: John Daniels (left), HIMSS Analytics global vice president; and Philip Bradley, (773) 368-3038 regional director, North America, Healthcare Advisory Services Group at HIMSS Analytics. WEST Jen LaFlam [email protected] WEDNESDAY SHOW DAILY AD INDEX (312 )515-6956 NORTHEAST/MIDATLANTIC TERRITORY Deborah Crimmings Amtelco ...... 9 GCX ...... 25 Modernizing Medicine ...... 51 [email protected] Brand HIT ...... 33 Health Catalyst ...... MAP Palo Alto Networks ...... 48 (207) 233-5242 Cath Tag ...... 46 HIMSS18 ...... 37 PeraHealth ...... 48 PRODUCTION / TRAFFIC CDW ...... 22, 23 HIMSS Analytics ...... 29, 48 PhishLabs ...... 46 Karen Diekmann, Senior Manager [email protected] Computer Services, Inc...... 48 HIMSS Learning Center ...... 46 Salesforce ...... 30, 31 Conduent ...... 10, 11 HIMSS Media Events ...... 41, 43, 45 Secure Care Products ...... 48 AUDIENCE DEVELOPMENT Elizabeth Clancy, Senior Manager CPSI ...... 13 HIMSS Value Suite ...... 39 Spectrum TWC ...... 21 [email protected] Cybernet Manufacturing ...... 48 HL7 ...... 17 Transcend Insights...... 51 READER CUSTOMER SERVICE Cybraics ...... 46 InterSystems ...... 2, 3, 35, 47 Value Suite ...... 47 (847) 763-9618 F (847) 763-9541 Dobler Consulting Services ...... 48 McKesson ...... 18, 19 Verizon ...... 6, 7 [email protected] Reprints: The YGS Group Elsevier ...... 56 Medicomp ...... 14, 15 Women in Health IT ...... 53, 55 (800) 290-5460 x100, [email protected] FujiFilm ...... 5 Microsoft ...... 26, 27 Zimmer Biomet ...... 48 List rentals: Information Refinery (800) 529-9020 x25, dfoster@inforefinery.com
52 Wednesday, February 22, 2017 MOLLY MACHARRIS 17/ TODAY AT HIMSS With performance measurement now underway, CMS officials unpack MIPS categories At HIMSS17, clinicians get a primer on details of two of the more IT-focused components. By Mike Miliard PAYMENT ADJUSTMENTS n WHETHER BONUSES OR PERCENT PENALTIES n WILL BEGIN IN 4HOSE ELIGIBLE PROFESSIONALS WHO PARTICIPATED IN MEANINGFUL USE WILL BE FAMILIAR WITH ORLANDO — THE RULE WAS ONLY FINALIZED FOUR MONTHS AGO BUT WERE ALREADY IN THE INITIAL THE APPROACH TO !#) SAID %LIZABETH 3 (OLLAND SENIOR TECHNICAL ADVISOR AT THE $IVISION PERFORMANCE YEAR FOR THE NEW -ERIT BASED )NCENTIVE 0AYMENT 3YSTEM WHICH USHERED IN OF (EALTH )NFORMATION 4ECHNOLOGY 1UALITY -EASUREMENT 6ALUE "ASED )NCENTIVE SWEEPING CHANGES FOR HOW CLINICIANS GET REIMBURSED AS PART OF -!#2! /N 4UESDAY AT 'ROUP AT #-3 ()-33 TWO OFFICIALS FROM THE #ENTERS FOR -EDICARE AND -EDICAID 3ERVICES OFFERED A !DVANCING #ARE )NFORMATION SHE SAID IS hBASED ON BUT NOT IDENTICAL TO THE %(2 DETAILED PRIMER ON TWO OF THE MORE TECHNOLOGY INTENSIVE COMPONENTS OF THE PROGRAM )NCENTIVE 0ROGRAMv 7HICH CONTINUES ON INCIDENTALLY FOR HOSPITALS AND -EDICAID ELI 7ITH THE NEW PAYMENT FRAMEWORK hCLINICIANS CAN PICK THEIR PACE v SAID -OLLY -AC(AR GIBLE PROFESSIONALS n ALTHOUGH THE LATTER GROUP CAN PARTICIPATE IN BOTH -)03 AND -5 RIS PROGRAM LEAD AT THE 1UALITY -EASUREMENT 6ALUE "ASED )NCENTIVE 'ROUP AT #-3 4HAT COMPONENT IS CALCULATED USING A BASE SCORE A PERFORMANCE SCORE AND A BONUS 4HE AGENCY HEARD FROM STAKEHOLDERS THAT hWE WERE MOVING A LITTLE BIT TOO FAST v SHE SCORE 4HE BASE SCORE MEASURES CLINICIANS ON SECURITY RISK ANALYSIS E PRESCRIBING PATIENT SAID h7E WANTED TO TAKE A STEP BACK AND ENSURE THAT ANYONE WHO WANTS TO PARTICIPATE IN ACCESS AND SENDING OF SUMMARIES OF CARE 0ERFORMANCE SCORE ASSESSES PATIENT SPECIFIC THE PROGRAM CAN PARTICIPATEv EDUCATION VIEWDOWNLOADTRANSMIT SECURE MESSAGING PATIENT GENERATED DATA AND MORE 4HAT SAID SHE ADDED h4HE MORE ACTIVE A CLINICIANS PARTICIPATION IS IN THE PROGRAM "ONUS SCORES CAN BE IMPROVED BY MORE ADVANCED CAPABILITIES SUCH AS CHRONIC CARE MAN THE HIGHER THEIR POTENTIAL SCOREv AGEMENT AND CAPTURE OF PATIENT REPORTED OUTCOMES -EDICARE CLINICIANS WHO PARTICIPATE IN -)03 WILL BE REIMBURSED BASED ON A SCORE !S FOR )MPROVEMENT !CTIVITIES CLINICIANS CAN CHOOSE FROM MORE THAN INITIATIVES FROM ZERO TO DETERMINING WHETHER THEY RECEIVE A BONUS OR A PENALTY 4HE SCORE IS GROUPED IN NINE SUBCATEGORIES %XPANDED 0RACTICE !CCESS 0OPULATION -ANAGEMENT WEIGHTED ACCORDING TO FOUR COMPONENTS 1UALITY ACCOUNTING FOR PERCENT IN YEAR #ARE #OORDINATION "ENEFICIARY %NGAGEMENT 0ATIENT 3AFETY AND 0RACTICE !SSESSMENT ONE #OST ZERO PERCENT FOR THE TRANSITION YEAR !DVANCING #ARE )NFORMATION 0ARTICIPATION IN AN !LTERNATIVE 0AYMENT -ODEL !CHIEVING (EALTH %QUITY )NTEGRATING PERCENT AND #LINICAL 0RACTICE )MPROVEMENT !CTIVITIES PERCENT "EHAVIORAL AND -ENTAL (EALTH AND %MERGENCY 0REPAREDNESS AND 2ESPONSE 4HE SESSION ON 4UESDAY FOCUSED ON THE LATTER TWO !#) AND #0)! WHICH DEPEND ESPECIALLY ON USE OF CERTIFIED %(2 TECHNOLOGY More detailed explanations of how the component scores are weighted and calculated can 4HE PERFORMANCE PERIOD FOR THIS FIRST TRANSITION YEAR CAN BE AS LITTLE AS DAYS OR AS be found at CMS.gov. In the meantime, Holland and MacHarris pointed to two more MIPS sessions at HIMSS17 on Wednesday: “MIPS: Quality and Cost” from 8:30-9:30 a.m. and MUCH AS A YEAR BUT DATA MUST BE SUBMITTED TO #-3 BY THE END OF 1 SAID -AC( “Overview of MIPS for Small, Rural, and Underserved Practices” from 11:30 a.m.- ARRIS "Y THE MIDDLE OF THAT YEAR #-3 WILL GIVE FEEDBACK ON PERFORMANCE AND THEN 12:30 p.m., both in Room 230A.
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Wednesday, February 23, 2017 53 17 / TODAY AT HIMSS
ORLANDO — TODAY’S PATIENTS, LIKE OUR CURRENT PRESIDENT ARE IMMERSED IN SOCIAL MEDIA SO IT ONLY MAKES SENSE THAT HEALTHCARE ORGANIZATIONS SHOULD GET ON BOARD TOO "UT Doctors should BEFORE YOU DO THERE ARE UNIQUE COMPLIANCE HURDLES THAT SHOULD BE UNDERSTOOD 4HAT WAS THE MESSAGE SENT AT ()-33 BY CARDIOLOGIST AND &OX .EWS CONTRIBUTOR get social but know +EVIN #AMPBELL -$ AND -ICHAEL 2UTTY A LEGAL SUBJECT MATTER EXPERT FROM COMMU NICATIONS ARCHIVING COMPANY !CTIANCE the legal hurdles h0HYSICIANS HAVE BEEN VERY SLOW TO ADOPT SOCIAL BECAUSE THEYRE SCARED OF ATTORNEYS v SAID 2UTTY !ND PERHAPS THATS WITH GOOD REASON New legal precedents mean physicians should be very !CCORDING TO 2UTTY THERE HAS BEEN A HOST OF NEW LEGAL PRECEDENTS SURROUNDING smart about leveraging platforms like Twitter and ()0!! THAT HAVE HELD SOCIAL MESSAGING TO THE SAME STANDARDS OF OTHER HEALTHCARE COMMUNICATIONS 4HOSE INCLUDE RULINGS THAT HELD SOCIAL MEDIA POSTS AS ADMISSIBLE Facebook. By Henry Powderly IN COURT AND FORBID REMOVING POSTS AND PAGES JUST LIKE OTHER CORRESPONDENCE THAT PROVIDERS ARE REQUIRED TO ARCHIVE UNDER THE LAW 3TILL THAT SHOULD NOT DISCOURAGE ADOPTION THEY SAID h9OU CAN DO SOCIAL MEDIA IN A SMART ENGAGING AND SUCCESSFUL WAY THAT HAS A REAL IMPACT v SAID #AMPBELL 4HE PRESENTERS SAID THERE ARE A FEW KEY WAYS PHYSICIANS CAN USE SOCIAL MEDIA SAFELY AND EFFECTIVELY &OR STARTERS IT CAN BE AN EFFECTIVE WAY TO TREAT PATIENTS WITH RECOMMENDATIONS AS LONG AS IT IS NEVER USED TO ENGAGE IN A CONVERSATION LEVERAGING THE DOCTOR PATIENT RELATIONSHIP 3PEAK TO THE BROADER AUDIENCE INSTEAD &OR EXAMPLE THERE ARE OFTEN DISEASE SPECIFIC SUPPORT GROUPS ON 4WITTER THAT YOU CAN PARTICIPATE IN /N THE OTHER HAND SOCIAL MEDIA IS A PERFECT PLATFORM FOR TIMELY AND CREDIBLE INFORMATION TO THE PATIENT POPULATION 4HE PRESENTERS SAID PERCENT OF PATIENTS HAVE DONE SOME KIND OF ONLINE RESEARCH BEFORE THEIR VISITS (ERE IS A CHANCE TO MAKE SURE THEY ARENT ARMED WITH hFAKE NEWSv 3OCIAL MEDIA IS ALSO A GREAT WAY TO CLEARLY HIGHLIGHT A PHYSICIANS EXPERTISE AND EVEN AVAILABILITY 4HE DUO SAID TOOLS LIKE BLOGS CAN BE A GREAT WAY TO DEMONSTRATE YOUR SKILL SET h3OCIAL MEDIA IS WHERE OUR PATIENTS CUSTOMERS AND COLLEAGUES ARE SO IT IS WHERE WE NEED TO BE IN ORDER TO BEST MEET THEIR NEEDS v SAID #AMPBELL ON THE HIMSS EXHIBIT FLOOR
MICHAEL RUTTY (LEFT) VISIT TELLUS BOOTH 4790 AND KEVIN CAMPBELL, MD
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54 Wednesday, February 22, 2017 Congratulations to the Most Infl uential Women in Health IT
Thank you to those women who are transforming healthcare and inspiring their colleagues every day.
Shareefa Al Abulmonem, MSc CPHIMS Karen DeSalvo, M.D., MPH, MSc Head of eServices Acting Assistant Secretary of Health King Faisal Specialist Hospital US Department of Health and Human and Research Center, Saudi Arabia Services, USA
Marion J. Ball, Ed.D, FHIMSS, FACMI, Karen Guice, M.D., M.P.P. FAAN, FAHIMA, FCHIME, FMLA Acting Assistant Secretary of Defense Senior Advisor for Health Aff airs IBM-Center for Computational Health, USA US Department of Defense, USA professor emerita Johns Hopkins University
Lisa Stump, MS, RPh, FASHP Rachelle Blake, PA Chief Information Offi cer CEO and Managing Director Yale New Haven Health and Yale School Omni Med Solutions, Germany of Medicine, USA
Christina Caraballo, MBA Sponsored by: Senior Healthcare Strategist Get Real Health, USA
Learn more: healthcareitnews.com/womeninhit
#WomeninHIT Empowering Knowledge™. Enabling Action. Consistent, high-quality patient care requires evidence-based content incorporated into the care process. Elsevier integrates world-class clinical knowledge into provider workflows, making it accessible to providers and their patients where and when they need it. Encourage Quality. Enhance Efficiency. Improve Outcomes.
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