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Conference Edition @ the Intersection of Commercial/Corporate Real Estate and Technology May 2012 IN THIS ISSUE: COVER STORY: Transforming Real Estate Operations with Technology, Automation and Innovation - An Interview with CIOs Don Goldstein, CBRE, and Jim Whalen, Boston Properties Data Visualization: It’s The Experience That Counts Designing Organization-Centric Smart Buildings Utilizing the Commissioning Process Next Generation Enterprise Networks Establishing a Successful Data Governance Program BONUS! 2012 Solutions Marketplace Directory CONFERENCEEDITION www.realcomm.com INTELLIGENT BUILDINGS DELIVER MORE THAN SMART RETURNS Buildings have a profound impact on the quality of our lives and the world around us. The NiagaraAX Framework® has changed how the world operates and manages buildings by Innovative integrated solutions. transforming conventional facilities into true, intelligent buildings. More profitable results. From systems including environmental controls, lighting, security and power distribution, to building utilities including electric, water, gas and solar, to facility services such as fault High-performance buildings incorporate features that address detection and diagnosis, maintenance management, continuous commissioning and remote energy and operations efficiency, sustainability and intelligence. AX command and control, Niagara is the foundation for creating Intelligent Buildings — ones Every operating dollar saved falls straight to the bottom line. that use less energy, have lower operating costs, are safer, contribute to a comfortable and sustainable environment and deliver significant ROI. Every unit of energy saved helps promote sustainability and protects our environment. ESI provides high-performance For a complete look how NiagaraAX is making buildings intelligent, see the Intelligent solutions that drive high-performance buildings. Buildings video at tridium.com. The NiagaraAX Framework® — Everything Else is Just Software. Providing intelligent building solutions that integrate energy management into your bottom-line financial strategy 800-522-0372 www.thinkESI.com tridium.com 2 Realcomm CONTENTS Spotlight — Innovation 10 6 Data Visualization: It’s The Experience That Counts — Networking Features 18 Next Generation Enterprise Networks — Building Automation — Energy Efficient Technologies 8 Building Automation: The Mobile Revolution 14 Anatomy of an Intelligent Energy Efficient Building 26 Utilizing the Commissioning Process 40 The Future of the LED Lighting Market Looks Bright — On the Cover — Wireless 10 Transforming Real Estate Operations with Technology, 28 The Rise of Distributed Antenna Systems Yardi CRM brings Voyager “ We might have two or Automation and Innovation — Business and Finance Contact and Pipeline Management — Business Solutions 32 Final Frontier of Real Estate Process Automation: three brokers involved in 20 Beyond Documents: Leveraging SharePoint for New Budgeting & Forecasting ® Dimensions of Business Intelligence and Communication to Outlook a single deal. With our new — Smart Buildings 46 Mobile Apps for Commercial Real Estate Professionals 44 What is Stopping a Revolution? CRM system, everyone— — Corporate Technology CENTER INSERT (Click here to view) 16 Establishing a Successful Data Governance Program leasing agents, property Realcomm and IBcon Conference Previews 24 Designing Organization-Centric Smart Buildings managers, the management 36 Data Protection and Disaster Recovery in Today’s IT Columns ™ Zifkin Realty Group LLC uses Yardi CRM to track and manage Environment — From the Publisher team—will be able to see all all their deal activity from lead to lease, as well as all of their — Intelligent Buildings 4 FAST FORWARD: Transforming Real Estate Operations communications relating to prospects, customers, and activities related to contacts, 30 Niagara Framework and Community are Accelerating Smart with Technology, Automation and Innovation leasing pipeline. By integrating Yardi Voyager™ with Microsoft Building Adoption — In the Trenches Outlook, Yardi CRM enables Zifkin Realty to centralize lease administration and 38 Tridel Sets the New Global Standard for High-Tech 22 Justin Segal (Boxer Properties) Condominiums and share all of their contact information throughout their 23 Jon Levi (Cassidy Turley) accounting. Yardi CRM will — Editorial entire organization. — Marketplace Listing 48 Technology’s Impact On the Way We Use Commercial give us a better chance to 50 Realcomm Solutions Marketplace Space ™ execute lease extensions and YARDI CRM A publication of The Realcomm Conference Group, LLC Copyright © 2012 Realcomm, Inc. 3951 Park Drive, Carlsbad, CA 92008. All Real-time access to customer, prospect, rights reserved. All information contained herein (including, but not limited match our available space 3951 Park Drive, Carlsbad, CA 92008 to, articles, opinions, reviews, text, photographs, images, illustrations, and leasing pipeline activities. www.realcomm.com trademarks, service marks and the like (collectively the “Content”) is with tenants who need it.” protected by copyright and other intellectual property laws. The Content Advertising rates and information: is the property of Realcomm and/or third party licensors. You may not Sara Jager | [email protected] | 716.204.8042 modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, republish, display, or in any way commercially exploit any Conference and event sponsorships: of the Content or infringe upon trademarks or service marks contained in Lisa Woods | [email protected] | 919.285.2368 such Content. GENERAL DISCLAIMER AND LIMITATION OF LIABILITY: The publisher does not represent or endorse the accuracy or reliability of Publisher: James Young, Founder and CEO any advice, opinion, statement or other information displayed and any reliance upon same shall be at the viewer’s sole risk. The publisher makes ED ZIFKIN Managing Editor: Nancy Stone | [email protected] no guarantees or representations as to, and shall have no liability for, any CCIM, President/Principal content delivered by any third party, including, without limitation, the To learn more, call 800.866.1144 or visit www.yardi.com/edge62 Zifkin Reality Group, LLC Graphic Design: Jamieson Media accuracy, subject matter, quality or timeliness of any Content. 2 Realcomm Realcomm 3 FROM THE PUBLISHER FAST FORWARD: Transforming Real Estate Operations with Technology, Automation and Innovation! his will be the 14th year of the The phrase I hear the most is, “optimistic yet time our pleas for efficiency, transpar- Realcomm conference and what a cautious.” While we cannot ignore the looming ency, innovation and hyper-effectiveness wild ride it has been. Our first event big problems such as our deficit, energy and were drowned out by business activity in 1999 was the natural evolution natural resource constraints, as well as politi- that was being fueled by the enormous Tof smaller events we had been doing around cal and financial global instability, there are amount of capital and the free-wheeling the country. We figured we reasons to move forward business atmosphere. After we absorbed GET MORE DONE would ’throw a party’ and … in fact to move fast the initial shock in 2008, the industry was see who came. Although forward. ready to listen to what the real estate IT Jim Young there were a number of If you stand back and industry had to offer. Founder and CEO major real estate solutions look at what has hap- It was a combination of a drive to ef- Realcomm Conference Group providers, the real estate pened over the last 14 ficiency (saving every penny you could) technology, automation years, it is pretty inter- and the arrival of an accelerated intro- » » and innovation industry esting. The real estate duction of consumer technology, as well was pretty much discon- technology, automation as platforms such as cloud computing Submit work Automatic assignment Manage and track nected. The conference was and innovation industry and M2M (Intelligent Buildings) that a success and here we are has come together, has created the perfect storm that we find requests via the and dispatch progress. More 14 years later. survived dot-com (with ourselves in now. Hence the theme, Web or mobile. to the field. work gets done. The journey has been some really good ideas Fast Forward: Transforming Real Estate interesting and a lot has emerging), continued to Operations with Technology, Automation happened. Right after our inaugural event, build a solid foundation through 2003-2007, and Innovation! Anytime, Anywhere Access we landed right in the middle of dot-com (or survived the Great Recession of 2008, has been I believe that we are poised for an as some would say, dot-bomb). For two years impacted by the consumerization of technol- explosive rate of technology adoption • Asset Management • Preventive Maintenance • Sustainability (2000 and 2001), we rode the wave of crazy ogy (iPad and other devices) for the last four and integration into the business of • Business Intelligence • and much more technology and get-rich schemes. After the years and is now ready to blast off and move Commercial, Corporate, and Institutional crash, for the next seven years we continued to Fast Forward. Real Estate industry over the next few now part of bring the industry together, pushing innova- If you think about it, dot-com threw some years. Whether it is the CEO walking in tion, uncovering new ideas, promoting col- very big money at some big problems and even with his iPad and
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