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Annual Report 1999
Telecommunications Industry Ombudsman Annual Report 1998–1999 TM Free, independent, just, informal and speedy resolution of complaints about telecommunications services. TM TELECOMMUNICATIONS INDUSTRY OMBUDSMAN LTD ACN 057 634 787 TELEPHONE +61 3 8600 8700 FACSIMILE +61 3 8600 8797 FREECALL™ 1800 062 058 FREEFAX™ 1800 630 614 TTY 1800 675 692 TRANSLATOR & INTERPRETER SERVICE 131 450 WEBSITE www.tio.com.au PO BOX 276 COLLINS STREEET WEST, MELBOURNE VICTORIA 8007 AUSTRALIA LEVEL 15, 114 WILLIAM STREET, MELBOURNE VICTORIA 3000 AUSTRALIA TELECOMMUNICATIONS INDUSTRY OMBUDSMAN 1998-99 Annual Report CONTENTS 1998-99 AT A GLANCE 2 STATEMENT FROM THE CHAIRMAN OF COUNCIL 4 STATEMENT FROM THE CHAIRMAN OF THE BOARD 6 OMBUDSMAN’S OVERVIEW 8 TIO OPERATIONS 10 COMPLAINT HANDLING 16 TELEPHONE SERVICE INVESTIGATION ISSUES 20 INTERNET SERVICE INVESTIGATION ISSUES 32 PROFILE OF COMPLAINANTS 36 GLOSSARY 40 MEMBERSHIP LIST 42 DIRECTORS’ REPORT AND FINANCIAL STATEMENTS 50 Telecommunications Industry Ombudsman ANNUAL REPORT 1998-1999 1 1998-99 AT A GLANCE TIO membership increased by 62% to number 866 Total number of complaints increased by 23.5%, numbering 64,394 1998-99 saw a continued rise in the number and complexity of complaints lodged with the TIO. The total number of complaints handled by the TIO increased by 23.5% to 64,394. Because some cases include more than one issue, a total of 67,023 issues were raised by complainants. The continued increase in complaint Total number of complaints numbers is mostly due to greater public An increase of 23.5% over the awareness of the TIO, compensation previous year, includes 10,258 available under the Customer Service non-allocated complaints. -
The Political Career of Senator Paddy Lynch (1867-1944)
With an Olive Branch and a Shillelagh: the Political Career of Senator Paddy Lynch (1867-1944) by Danny Cusack M.A. Presented for the degree of Doctor of Philosophy of Murdoch University December 2002 I declare that this thesis is my own account of my research and contains as its main content work which has not been previously submitted for a degree at any tertiary education institution. ……..…………………………… Danny Cusack ABSTRACT As a loyal Empire man and ardent conscriptionist, Irish-born Senator Paddy Lynch swam against the prevailing Irish Catholic Labor political current. He was one of those MP’s who followed Prime Minister W.M. Hughes out of the Federal Labor caucus in November 1916, serving out the rest of his political career in the Nationalist ranks. On the face of things, he represents something of a contradiction. A close examination of Lynch’s youth in Ireland, his early years in Australia and his subsequent parliamentary career helps us to resolve this apparent paradox. It also enables us to build up a picture of Lynch the man and to explain his political odyssey. He emerges as representative of that early generation of conservative Laborites (notably J.C. Watson, W.G. Spence and George Pearce) who, once they had achieved their immediate goals of reform, saw their subsequent role as defending the prevailing social order. Like many of these men, Lynch’s commitment to the labour movement’s principles of solidarity and collective endeavour co-existed with a desire for material self-advancement. More fundamentally, when Lynch accumulated property and was eventually able to take up the occupation which he had known in Ireland – farming – his evolving class interest inevitably occasioned a change in political outlook. -
Annual Report 1998 Annual Report
Cover_Final 12/10/98 9:22 AM Page 1 TELECOMMUNICATIONS INDUSTRY OMBUDSMAN INDUSTRY TELECOMMUNICATIONS Telecommunications Industry Ombudsman 1997–98 ANNUAL REPORT 1998 ANNUAL REPORT 1998 ANNUAL TM Cover_Final 12/10/98 9:09 AM Page 2 Mission Statement The Telecommunications Industry Ombudsman (TIO) was established in 1993 to provide free, independent, just, informal and speedy resolution of consumer complaints about telecommunications services. The TIO is an office of last resort — customers must first give their telephone company or Internet service provider a reasonable opportunity to resolve their complaint. Independent of government, the telecommunications industry and other interested bodies, the office of the TIO is accessible to residential and small business consumers who remain dissatisfied after lodging a complaint with their service provider. All carriers and eligible service providers are required to be members of the TIO. Free, independent, just, informal and speedy resolution of complaints about telecommunications services. The Telecommunications Industry Ombudsman Ltd ACN 057 634 787 Telephone: 03 8600 8700 Facsimile: 03 8600 8797 Freecall™: 1800 062 058 Freefax™: 1800 630 614 TTY: 1800 675 692 Translator & Interpreter Service:131 450 Website: www.tio.com.au PO Box 276 Collins Street West, Melbourne Victoria 8007 Australia Telecommunications Industry Ombudsman 1997/98 ANNUAL REPORT Contents 1997/98 at a Glance 2 Statement from the Chairman of Council 4 Statement from the Chairman of the Board 6 Ombudsman’s Overview 8 TIO -
Earle Page and the Imagining of Australia
‘NOW IS THE PSYCHOLOGICAL MOMENT’ EARLE PAGE AND THE IMAGINING OF AUSTRALIA ‘NOW IS THE PSYCHOLOGICAL MOMENT’ EARLE PAGE AND THE IMAGINING OF AUSTRALIA STEPHEN WILKS Ah, but a man’s reach should exceed his grasp, Or what’s a heaven for? Robert Browning, ‘Andrea del Sarto’ The man who makes no mistakes does not usually make anything. Edward John Phelps Earle Page as seen by L.F. Reynolds in Table Talk, 21 October 1926. Published by ANU Press The Australian National University Acton ACT 2601, Australia Email: [email protected] Available to download for free at press.anu.edu.au ISBN (print): 9781760463670 ISBN (online): 9781760463687 WorldCat (print): 1198529303 WorldCat (online): 1198529152 DOI: 10.22459/NPM.2020 This title is published under a Creative Commons Attribution-NonCommercial- NoDerivatives 4.0 International (CC BY-NC-ND 4.0). The full licence terms are available at creativecommons.org/licenses/by-nc-nd/4.0/legalcode This publication was awarded a College of Arts and Social Sciences PhD Publication Prize in 2018. The prize contributes to the cost of professional copyediting. Cover design and layout by ANU Press. Cover photograph: Earle Page strikes a pose in early Canberra. Mildenhall Collection, NAA, A3560, 6053, undated. This edition © 2020 ANU Press CONTENTS Illustrations . ix Acknowledgements . xi Abbreviations . xiii Prologue: ‘How Many Germans Did You Kill, Doc?’ . xv Introduction: ‘A Dreamer of Dreams’ . 1 1 . Family, Community and Methodism: The Forging of Page’s World View . .. 17 2 . ‘We Were Determined to Use Our Opportunities to the Full’: Page’s Rise to National Prominence . -
Volume 15, Number December 1994
ISSN 1035-7521 AUUG Inc. Newsletter Volume 15, Number December 1994 Print Post Approved by Australia Post, PP2391500002 The AUUG Incorporated Newsletter Volume 15 Number 6 December 1994 CONTENTS AUUG General Information 3 Editorial 5 AUUG Corporate Sponsors . 6 AUUG President’s Page ....... 7 AUUG Institutional Members ...... 9 A Summary of Linus Torvalds’ Presentation at WAUG Patrick D ’ Cruze . 13 Linus Does Perth Mitcttell Brandsma 14 Announcements Call for Articles for the Australian . 16 AUUG’95 Call for Papers . 17 USENIX Association 1995 Technical Conference . 20 LISA IX Conference ..... 21 5th USENIX UNIX Security Symposium 25 UniForum Z 95 28 Open System Publications . 28 UNIX Societies in the Pacific Region . 29 AUUG Local Chapters AUUG Regional Contacts . 31 6th Annual Canberra Conference and Workshops 32 NSW AUUG Summer Conference . 33 AUUG Inc. - Victorian Chapter . 35 AUUGWet 95 - Northern Territory Chapter . 36 Perth Summer Technical Conference . ¯ ¯ 37 From the Western Front Janet Jackson . 38 WAUG Meeting Review Don Griffiths 39 AARNet Mail Affiliation . 4O Book Reviews . ¯ 44 Prentice Hall Book Order Form . 49 WoodsLane Information . 50 Addison-Wesley Information 51 AUUGN 1 Vol 15 No 6 !AUUGN - from AUUGN Volume 2, Number 6 52 Comment from Dave Horsfall 55 Technical Reports The Intemet - How to Connect in Australia Frank Crawford 56 Securing an Internet Connection Adrian Booth 71 From login: - Volume 19 Number 5 On Professionalism 74 Surviving Solaris 75 Your Voice . 76 System Administration Models ................ 77 Understanding UNIX Workstation Performance ............ 80 An Update on Standards Relevant to USENIX Members . 83 From login: - Volume 19 Number 6 Perl Practicum: A Plea for Clarity . -
ISSUE 273 Jacki Ferro – From Memoirs to Children’S Books Kelli Hawkins – Time June – August 2021 CALL for MANUSCRIPTS PUBLISHED BY
TIME ISSUE 273 Jacki Ferro – From Memoirs to Children’s Books Kelli Hawkins – Time June – August 2021 CALL FOR MANUSCRIPTS PUBLISHED BY Looking for a Publisher? ISSUE 273 June - August 2021 he Melbourne-based Sid Harta Team appreciates that ISSN 1444-2922 it is a brave step to hand over one’s work to a stranger. T EDITORIAL AND PRODUCTION Our editors bear this in mind with an assessment that is Contents Editor Sandra Makaresz sensitive while critical, encouraging, and realistic. Associate Editor 3 Meet Theodora Le Souquet Callum McDonald Guest Artist Sid Harta Publishers is offering writers the opportunity QWC Chair 2008-2010 Kathleen Jennings Design to receive specialised editorial advice 4 From Memoirs to Children’s Books Aleisha Yu Printing on their manuscripts with a view to By Jacki Ferro CPX Printing & Logistics having their stories published. SUBMISSIONS 6 Time Members can submit Milestones or details of Events or Competitions and Opportunities, or By Mocco Wollert pitch articles for WQ, by emailing us at [email protected] Contact SHP at: QWC reserves the right to edit all submissions Sid Harta Publishers specialises 7 Persistence of Memory with regard to content [email protected] and word length. in new and emerging authors, By Renee Hills Phone: (03) 9560 9920 ADVERTISING and off ers a full range of Mobile: 0408 537 792 Advertising rates, deadlines and dimensions and publishing options. 8 New Management Committee other information on how to advertise in WQ is available at qldwriters.org.au/advertise. For Web: http://sidharta.com.au advertising enquiries please contact editor@ We publish: 10 Grief, Ghosts and Giving Yourself Permission qldwriters.org.au SID HARTA PUBLISHERS: QWC members enjoy a reduced advertising • print editions & print- By Lara Cain Grey rate. -
The Internet in Australia, Writes That
Apster is the quarterly newsletter for APNIC members and the Internet community. TheThe viewInternet from in theAustralia Summit:With its long distances and relatively sparse population, Australia has posed many challenges to Internet February 2006 development over the past 30 years. Over that time these challenges have been met and overcome, as the country has embraced Internet technologies and established a strong and growing industry, with more than 6 million subscribers from a total population of barely 20 million. Issue 17 Early days As with many other countries in the Asia Pacific region, Internet growth in Australia was initially driven by the education sector, starting in the mid 70s with Australian researchers making sporadic connections to the US-based ARPANET via dial-up connections. Various Australian universities (including the Universities of Melbourne, Wollongong, and Sydney) were also exchanging files across networks such as the Australian Computer Science network (ACSnet), which APNIC Senior Technical Officer George Michaelson recalls was a “dial-up modem based network that connected into the pre-Internet global mail community via gateways to UUCP and other protocols.” [Clarke, 2004] A major step for the Internet development in Australia came in 1989 with the AARNet initiative. AARNet (Australia’s Academic and Research Network) was established by a number of Australian universities and 1 the CSIRO (Commonwealth Scientific and Industrial Research Organisation), under the umbrella of the Australian Vice-Chancellors’ Committee (AVCC), and during its first few years of operation around 99% of its traffic was to these founding members. In addition to providing connectivity for the educational sector, AARNet also established itself as a “wholesale backbone Internet Service Provider” [www.aarnet.edu.au/about/history], providing connectivity to a number of smaller, private ISPs. -
Company Overview Valuation Data Source
Valuation Data Source company overview No. Company No. Company No. Company "Bank "Saint-Petersburg" Public 60 AbClon Inc. 117 Activision Blizzard, Inc. 1 Joint-Stock Company Abdullah Al-Othaim Markets 118 Actron Technology Corporation 61 2 1&1 Drillisch AG Company 119 Actuant Corporation 3 1-800-FLOWERS.COM, Inc. Abdulmohsen Al-Hokair Group for 120 Acuity Brands, Inc. 62 4 11 bit studios S.A. Tourism and Development Company 121 Acushnet Holdings Corp. 5 1st Constitution Bancorp 63 Abengoa, S.A. 122 Ad-Sol Nissin Corporation 6 1st Source Corporation 64 Abeona Therapeutics Inc. 123 Adairs Limited 7 21Vianet Group, Inc. 65 Abercrombie & Fitch Co. 124 ADAMA Ltd. 8 22nd Century Group, Inc. 66 Ability Enterprise Co., Ltd. 125 Adamas Pharmaceuticals, Inc. Ability Opto-Electronics Technology 126 Adamis Pharmaceuticals Corporation 9 2U, Inc. 67 Co.,Ltd. 127 Adani Enterprises Limited 10 3-D Matrix, Ltd. 68 Abiomed, Inc. 128 Adani Gas Limited 11 361 Degrees International Limited 69 ABIST Co.,Ltd. 129 Adani Green Energy Limited 12 3D Systems Corporation 70 ABL Bio Inc. Adani Ports and Special Economic 13 3i Group plc 130 71 Able C&C Co., Ltd. Zone Limited 14 3M Company 131 Adani Power Limited 72 ABM Industries Incorporated 15 3M India Limited 132 Adani Transmissions Limited 73 ABN AMRO Bank N.V. 16 3S KOREA Co., Ltd. 133 Adaptimmune Therapeutics plc 74 Aboitiz Equity Ventures, Inc. 17 3SBio Inc. 134 Adastria Co., Ltd. 75 Aboitiz Power Corporation 18 500.com Limited 135 ADATA Technology Co., Ltd. 76 Abraxas Petroleum Corporation 19 51 Credit Card Inc. -
History of APNIC” (Notes from “IP Meeting 95”)
The Asia Pacific Network Information Centre (APNIC) 20 years of service to the Asia Pacific Internet community (1993-2013) Formation and early operations (1992-1995) For the past two decades, the Asia Pacific Networking Information Centre (APNIC) has served as the Asia Pacific’s regional Internet registry (RIR), “charged with ensuring the fair distribution and responsible management of IP addresses and related resources ... [which] are required for the stable and reliable operation of the global Internet”.1 During that period, APNIC has also become an increasingly significant hub of Internet community activity in the region and a respected voice of the Asia Pacific Internet community on the global stage. Understanding how APNIC formed, the role it serves, and the way it operates requires an overview of the architectural, operational, and administrative aspects of the Internet and the general principles which underpin all facets of Internet development. Early evolution of IP addressing At its most basic, the role of the Internet is to move data packets from a source to a destination. To deliver a packet, the Internet needs to know where the destination is (the address) and the best way to get there (the route). Internet Protocol (IP) addresses support these needs by identifying both the network and host. The original Internet addresses were 32 bits long, with the first 8 bits of the field used for the network part of the address, leaving 24 bits for local addressing. Although more than 4 billion addresses were possible, the fixed 8 bit network part restricted the possible number of networks to only 256. -
The Victorian Country Party, 1917 to 1945
OF MEASURES AND MEN The Victorian Country Party, 1917 to 1945 Antony Lamb A Thesis Submitted in Fulfilment of the Requirements of the Degree of Doctor of Philosophy Institute for Social Research Faculty of Life and Social Sciences Swinburne University of Technology 2009 ABSTRACT This thesis is concerned with how the Country Party in Victoria from its formation in 1917 until 1945 differed from its counterparts in the other states and federally and formed alliances with the Labor Party to restrict the conservative parties (variously named) to the opposition benches. The often close cooperation of the non-Labor parties federally and in other states was rarely replicated in Victoria. The central argument of the thesis is that the ‘difference’ in the political behaviour of the agrarian party in Victoria was the product of five related factors. First, the harsh farming conditions in the Mallee and Wimmera regions often led farmers to adopt more political ‘radical’ stances (especially over wheat marketing) than elsewhere in Australia. Second, Victoria manifested a very high level of anti-Melbourne electoral malapportionment during the period under review, which aided the Country Party. Third, the local Labor Party had a prolonged gestation and was particularly weak, being unable to form a majority government until 1952. Fourth, the Liberal/Nationalist/United Australia Party in Victoria was notably conservative and was heavily influenced by Melbourne financial and Western District pastoral interests. Fifth, all the Victorian parties (including the Country Party) were highly schismatic which helped produce an unstable political environment in which minority parties could exercise influence beyond their parliamentary numbers or their voter support. -
Annual Report 2006
Telecommunications Industry Ombudsman 2006 Annual Report The TIO team. Front row: Simon Cleary, Deputy Ombudsman; Phillip Carruthers, Company Secretary; John Pinnock, Ombudsman; Astra Taurins, Personal Assistant to the Ombudsman. Second row: Christina Dietmann, Sandra Krischan, Maria Chapman, Denise Cassidy, James Sumner. Third row: Tony Dooley, Chris Rathbone, Lindsay Whelan, Nadia Tracy, Sue Nelson, Richard Murphy. Fourth row: Travis Bull, Stephen Kinna, Carl Dunmore, Michelle Iscaro, Wylie Burchall, Kate Gladman. Fifth row: Phil Waren, David Brockman, Karen Price, Marcel Khallouf, Olivia MacPherson, Melissa Purcell, Guy D’Astoli. Sixth row: Sangeeta D’souza, Renuka Senanayake, Lee Herath-Perera, Andrea Ingram, Danny Whelan, Chris Baldock, Silvia Superina, Jed Salmon. Seventh row: Bernie Wise, Debra Lusty, Alison Hollins, Kate Eadie, Chris Jensen, Kalma Rathouski, Shobini Mahendra, Katherine Szekfy, Brad Crammond. Eighth row: Lorenzo Capodiferro, David Stephens, Tindikai Munyawarara, Jimmy Nagasaputra, Andrew Sawle, Monica Clements, Gillian McKenzie, Elaine Collier, Sasha Rudakov. Last row: Patricia Rayner, Marianne Bois, Chris Garrity, Daniela Ruiz, Phillip Money, Kayla Thomas, Marianna Panopoulos, Tanya Erdos, Byron Thompson, Simon McKenzie. How to make a complaint Before lodging a complaint with the TIO you should: • try to solve the problem with your telephone company or Internet service provider • try to get the name of the person you spoke to at the company • gather any papers relevant to the complaint, such as contracts, bills or copies of correspondence (please do not send original documents to the TIO). The TIO recommends that complainants: • pay any undisputed portions of bills • keep copies of any payment transactions relating to the complaint • be prepared to write to the TIO with details of the complaint. -
Earle Page and the Imagining of Australia
i “NOW IS THE PSYCHOLOGICAL MOMENT” – EARLE PAGE AND THE IMAGINING OF AUSTRALIA Stephen Leslie Wilks, September 2017 A thesis submitted for the degree of Doctor of Philosophy of The Australian National University © Copyright by Stephen Leslie Wilks, 2017 All Rights Reserved ii DECLARATION This thesis contains no material that has been accepted for the award of any other degree or diploma in any tertiary institution, and, to the best of my knowledge, contains no material previously published or written by another person, except where due reference is made in the text. …………………………………………. Stephen Wilks September 2017 iii ACKNOWLEDGEMENTS This is a study of the ideas held by an intelligent, dedicated, somewhat eccentric visionary, and of his attempts to shape the young Australian nation. It challenges, I hope convincingly, misconceptions about Earle Page. It sets him in wider context, both in terms of what was happening around him and of trying to interpret the implications his career has for Australia’s history. It contributes to filling a gap in perceptions of the Australian past and may also have relevance for to-day’s political environment surrounding national development policy. Thanks foremostly and immensely to Professor Nicholas Brown of the Australian National University School of History, my thesis supervisor and main guide who patiently read and re-read drafts in order to help make this a far better thesis than it could ever have been otherwise. Thanks also to supervisory panel members Frank Bongiorno, Peter Stanley and Linda Botterill; staff and students of the ANU School of History including those in the National Centre of Biography; and Kent Fedorowich of the University of the West of England.