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Groupwise Internet Agent GroupWise Internet Agent April 7, 2000 Novell Confidential Manual Rev 99a24 8 February 00 Legal Notices Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes. This product may require export authorization from the U.S. Department of Commerce prior to exporting from the U.S. or Canada. Copyright © 1993-1999 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher. U.S. Patent Nos. 4,555,775; 4,580,218; 5,412,772; 5,701,459; 5,717,912; 5,760,772; 5,870,739; 5,873,079; 5,884,304; 5,903,755; 5,913,209; 5,924,096; 5,946,467; D393,457 and U.S. Patents Pending. Novell, Inc. 122 East 1700 South Provo, UT 84606 U.S.A. www.novell.com GroupWise Internet Agent February 2000 104-001304-001 Online Documentation: To access the online documentation for this and other Novell products, and to get updates, see www.novell.com/documentation. GroupWise Internet Agent 104-001304-001 April 7, 2000 Novell Confidential Manual Rev 99a24 8 February 00 Novell Trademarks Novell is a registered trademark of Novell, Inc. in the United States and other countries. NetWare is a registered trademark of Novell, Inc. in the United States and other countries. GroupWise is a registered trademark of Novell, Inc. in the United States and other countries. ManageWise is a registered trademark of Novell, Inc. in the United States and other countries. NDS is a registered trademark of Novell, Inc. in the United States and other countries. NLM is a trademark of Novell, Inc. Novell Support Connection is a registered trademark of Novell, Inc. in the United States and other countries. Third-Party Trademarks All third-party trademarks are the property of their respective owners. GroupWise Internet Agent 104-001304-001 April 7, 2000 Novell Confidential Manual Rev 99a24 8 February 00 GroupWise Internet Agent 104-001304-001 April 7, 2000 Novell Confidential Manual Rev 99a24 8 February 00 Contents 1 Introduction to the GroupWise Internet Agent 15 Electronic Messaging Systems. 15 Internet Background . 16 Internet Communication Protocols . 17 Internet Messaging Standards . 17 RFC-822 Message Format Standard . 17 MIME Message Format Standard . 18 Support for Internet Standards . 18 POP3 Server Support . 19 IMAP4 Support . 19 LDAP Support . 19 SMTP Dial-up Feature . 19 GroupWise Internet Agent Features . 19 SMTP/MIME Service . 20 POP3 Service. 20 LDAP and IMAP4 Services . 20 SMTP Dial-Up Service . 20 Multiple Threading . 20 Internet Header . 21 Multiple Foreign Names . 21 Flexible Addressing. 21 Internet Users in the Address Book . 21 Connect to Other GroupWise Systems Through the Internet . 21 Merge With Other GroupWise Systems Through the Internet . 21 Access Control . 21 Accounting . 22 Mail Hub / Smart Host Server . 22 SNMP-Compliant (NLM Version) . 22 SMP Support (NLM Version) . 22 DNS Name Resolution . 22 Enhancement Pack Features. 22 Ways to Use the GroupWise Internet Agent . 23 Changes from SMTP/MIME Gateway . 23 MIME Support . 23 POP3 Server Support . 23 Multiple Threading . 24 Access Control . 24 Undeliverable Messages Are Now Returned . 24 Preamble Files . 24 Contents 5 GroupWise Internet Agent 104-001304-001 April 7, 2000 Novell Confidential Manual Rev 99a24 8 February 00 Multinational Character Set Support . 25 Smart Host Ability . 25 Automatic Shutdown . 25 Language Support in Configuration Files . 25 2 Preparing to Install the Internet Agent 27 GroupWise System Prerequisites . 27 POP3 Service Prerequisite . 28 Connecting to the Internet . 28 GroupWise Internet Agent . 28 Internet Service Providers . 29 Internet Connection Speed . 30 Information for the Internet Service Provider . 30 Internet Connection . 30 Access to DNS. 30 IP Addresses. 30 Performance Considerations . 31 Distribution of Internet Agent Users . 31 Internet Agent and Message Transfer Agent Platform Issues . 31 Network Computing Capacity . 31 3 Setting Up the Internet Agent for NT 33 Meeting System Requirements . 33 Internet Agent Station Requirements . 34 Installing the Internet Agent Software . 34 Manually Creating the NDS Object . 35 Defining Information Page Properties . 38 Setting Up Internet Services. 39 Assigning a Postmaster . 40 Restricting the Outbound Status . 40 Setting Up DNS Integration . 40 DNS Address Resolution . 41 HOSTS File Address Resolution. 41 Setting Up DNS with the RESOLV File . 41 Starting the Internet Agent . 42 Testing the Internet Agent . 42 Upgrading from a Previous SMTP Gateway Version . 42 Automatic Backup . 43 4 Setting Up the Internet Agent NLM 45 Meeting System Requirements . 45 Internet Agent Server Requirements . 46 TCP/IP . 46 Testing TCP/IP Functionality . 47 Installing the Internet Agent Software . 47 6 GroupWise Internet Agent GroupWise Internet Agent 104-001304-001 April 7, 2000 Novell Confidential Manual Rev 99a24 8 February 00 Manually Creating the NDS Object. 48 Defining Information Page Properties . 51 Setting Up Internet Services . 52 Assigning a Postmaster . ..
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