DOCSLIB.ORG

Social Accountability Mechanism and Customer Satisfaction: Findings from the Study of Padang Jawa Road Transport Department, Selangor, Malaysia

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Social Accountability Mechanism and Customer Satisfaction: Findings from the Study of Padang Jawa Road Transport Department, Selangor, Malaysia SOCIAL ACCOUNTABILITY MECHANISM AND CUSTOMER SATISFACTION: FINDINGS FROM THE STUDY OF PADANG JAWA ROAD TRANSPORT DEPARTMENT, SELANGOR, MALAYSIA MARNI BT HJ GHAZALI Malaya of FACULTY OF ARTS AND SOCIAL SCIENCES UNIVERSITY OF MALAYA KUALA LUMPUR 2018 University SOCIAL ACCOUNTABILITY MECHANISM AND CUSTOMER SATISFACTION: FINDINGS FROM THE STUDY OF PADANG JAWA ROAD TRANSPORT DEPARTMENT, SELANGOR, MALAYSIA MARNI BT HJ GHAZALI THESIS SUBMITTED IN FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF MalayaPHILOSOPHY of FACULTY OF ARTS AND SOCIAL SCIENCES UNIVERSITY OF MALAYA KUALA LUMPUR 2018 University CHAPTER 1: INTRODUCTION 1.1 Background of the Study Good governance has long been a topic of discussion in Malaysia as in many other countries. In fact, it became a world-wide phenomenon in many aspects of life either for public sector, private sector, society, non-profit organisation and international institutions. Generally, the aim of good governance is to increase development effectiveness, improved governance and also to enhance citizen empowerment (Malena et al., 2004; Siddiquee et al., 2010). In recent times, interest in good governance practices within Asian countries and in any other countries has also increased. Apparently, this is due to the financial crisis and because of poor governance practices (Mardiasmo, Diaswati, Barnes, Paul, Sakurai and Yuka,Malaya 2008). Besides that, good governance is ofa universal idea relevant into almost every aspect of organizational management in achieving good government. Hence, good governance has become the yardstick where the success of the nation-states is being measured (The Daily Star, November 17, 2005). Most importantly, developing countries need good governance practices immensely to accelerate the overall performance of the state in a more satisfactory level (Ara and Khan, 2006). In relation to the concept of good governance, there are several main principles of Universitygood governance such as participation, rule of law, integrity, responsiveness, transparency, equity and inclusiveness, efficiency and effectiveness, consensus orientation and accountability. However, the current study would focus on one of the main principles or pillars of good governance known as accountability. 3 According to Maslinawati, Intan and Arun (2013), accountability acts as the key requirement for successful good governance and feedback system in any organization either for public and private sector organizations. In fact, the accountability of the public officials could be seen as the cornerstone of achieving good governance and democracy practices (Maslinawati et al., 2013). Thus, public officials are the one who are responsible, answerable in their actions and must be responsive to the people needs and expectations (Maslinawati et al., 2013). Furthermore, previous study by Batley, McCourt and Mcloughlin (2012) as cited in Brinkerhoff and Wetterberg (2015) stated that in developing countries research on the politics and governance of service delivery has highlighted the importance of accountability as one of the main driver for effective service delivery, good governance and citizen empowerment. Nevertheless, a study carriedMalaya out by Lufunyo (2013) found that the questions regarding accountability to citizens by public servants are still elusive. In fact, the supply side is not really anticipatedof the relevance and importance of the demand side. This statement based on the study’s findings which indicated that only 30% agree about the level of accountability of public employees to citizens (Lufunyo, 2013). Besides that, the gaps in accountability, an inequality in policy planning and lack of coordination between public agencies leads to poor service delivery. In fact, in the Malaysian public sector organizations, number of issues arose are always related to accountability,University integrity and ethical behavior (Iyer, 2011) as cited in Maizatul et al., (2016). Thus, apparently such study findings indicates that there is still lack of accountability of the public officials towards the citizens. 4 Therefore, based on the abovementioned issues it is important to note that public service organizations really need people participation or engagement either directly or indirectly in order to monitor and evaluate government performance (i.e: public service delivery), to demand and enhance the level of accountability of public officials and transparency of government towards the citizens and also exposing government failure and misdeeds. Thus, social accountability mechanisms are potentially known as a powerful tools against public sector corruption and the most important to improve government as a whole (World Bank, 2005). In order to further explain about social accountability practices, it is important to understand a concrete definition of social accountability. According to Malena et al., (2004) social accountability can be defined as “an approach towards building accountability that relies on civic engagement, i.e., in which ordinary citizens or civil society organizations who participate directly or indirectly in exacting accountability” (Malena et al.,Malaya 2004). Here, the term social accountabilityof is used to refer to a particular approach or set of mechanisms (beyond voting) that citizens, communities, civil society organizations (CSOs) and independent media can use to hold public officials and servants accountable. For example, citizen monitoring and evaluation of public service delivery by using specific social accountability mechanisms such as public hearing, citizen report cards, client charter, community scorecards and social audit (Malena et al., 2004). Whereas, Sirker (2006); Lawson and Rakner (2005) mentioned that in the contextUniversity of social accountability “ordinary citizens are given platform to identify the needs and priorities, monitor the implementation of development programs, and evaluate the final products and finally sanction action of the public officers” as cited in Mmari et al., (2014). 5 As highlighted by Malena et al., (2004) improved governance is also caused by social accountability mechanism. Hence, the role of social accountability is huge since it has the capacity to increase democracy. In fact, social accountability mechanisms give the rights to citizens to voice out against governmental injustices, seek access to information, express their needs and concerns and demand accountability from those in power (Malena et al., 2004). For this reason a constructive engagement is developed between state and citizens (Malena et al., 2004). Besides that, social accountability known as a process of building relationship between citizens and government institutions through citizen participation and civic engagement (PRIA, 2013) as cited in Mollah (2015). Also, Mollah (2015) stated that this is an option of creating opportunities and spaces for the citizens to participate in government Malayaactivities in ensuring accountability of public officials. With that, social accountability depends on the ability of citizens to hold the public institutions accountable andof enhance the effectiveness of their programs through a broad range of actions or social accountability mechanisms. Among others include citizen charter, citizen report cards, public hearing, access to information, citizen juries, consensus conferences and others (Mollah, 2015). While, according to Gullo et al., (2017), social accountability approaches aim to help service users voice their needs and concerns and hold service providers accountable for the provision of quality services. University Referring to World Development Report (2004), the key to make service work for the public is by strengthening the relationship of accountability between the main actors that involved policy makers, service providers and citizens. Not only that, the 6 successful of service delivery requires good relationship in which citizens can have a strong voice in policy making with politicians and bureaucrats, clients or customers can monitor the service performance of the service providers and policy makers can provide the incentives for providers to serve the public (WDR, 2004). All these can be executed with enhancing citizen information and voice, introducing incentives for downward accountability, creating mechanism for participatory monitoring and evaluating such as social accountability tools (i.e: public hearing, citizen report cards, client charter, community scorecards and social audit). With that, social accountability practices can make an important contribution to more informed policy designed that eventually could leads to improving public service delivery towards achieving maximum level of customer satisfaction (Malena et al., 2004). In addition, in line with social accountabilityMalaya practices, citizens and service users can also affect social services by influencing the decision making of the policy makers through voice and influence the behaviorof of service providers through client power. Here, client power refers to the direct influence that citizens can have on service providers (Gracitua-Mario, Norton and Georgieva, 2009). In other words, citizens can use influence through participation in service delivery such as public hearing mechanism. They also need access to information about services such as client charter, the capacities and the opportunities to use the information and eventually transform it into action (Gracitua-Mario et al., 2009). In fact, expanding the opportunities in using informationUniversity
Load more

Recommended publications
  • Klang River Basin Environmental Improvement and Flood Mitigation Project
    Completion Report Project Number: 26009 Loan Number: 1500 December 2007 Malaysia: Klang River Basin Environmental Improvement and Flood Mitigation Project CURRENCY EQUIVALENTS Currency Unit – ringgit (RM) At Appraisal At Project Completion 6 November 1996 31 August 2007 RM1.00 = $0.3962 $0.2899 $1.00 = RM2.5239 RM3.4494 ABBREVIATIONS ADB – Asian Development Bank AFS – audited financial statement ARI – average recurrence interval DID – Department of Irrigation and Drainage DOE – Department of Environment EA – executing agency EIRR – economic internal rate of return ha – hectare IRBM – integrated river basin management KBMC – Klang Basin Management Council km – kilometer MASMA – Urban Stormwater Management Manual for Malaysia (or Manual Saliran Mesra Alam Malaysia) MOA – Ministry of Agriculture MNRE – Ministry of Natural Resources and Environment MTR – midterm review MWSS – Malaysia Wetland Sanctuary, Selangor OPP3 – Malaysia Third Outline Perspective Plan O&M – operation and maintenance PAM – project administration memorandum PCR – project completion review PELAWI II Strategic Plan for Klang River Basin PPTA – project preparatory technical assistance SMART – storm water management and road tunnel TA – technical assistance NOTE In this report, "$" refers to US dollars. Vice President C. Lawrence Greenwood, Jr., Operations Group 2 Director General A. Thapan, Southeast Asia Department Director U. Malik, Agriculture, Environment and Natural Resources Division, Southeast Asia Department Team leader M. Nasimul Islam, Environmental Engineer, Southeast Asia Department Team members N. Calma, Associate Project Analyst, Southeast Asia Department H. Refareal-Nacario, Senior Operations Assistant, Southeast Asia Department CONTENTS Page BASIC DATA i MAP I. PROJECT DESCRIPTION 1 II. EVALUATION OF DESIGN AND IMPLEMENTATION 1 A. Relevance of Design and Formulation 1 B. Project Outputs 2 C.
    [Show full text]
  • Senarai Kerja Undi 1/2021 Pejabat Daerah / Tanah Klang
    LAMPIRAN A SENARAI KERJA UNDI 1/2021 PEJABAT DAERAH / TANAH KLANG Semua Kontraktor Bumiputra Kelas F / G1 yang berdaftar dengan Pusat Khidmat Kontraktor (PKK) & Lembaga Pembangunan Industri Pembinaan Malaysia (CIDB) serta Unit Perancang Ekonomi Negeri Selangor (UPEN) beralamat di DAERAH KLANG adalah dijemput untuk menyertai undian bagi Perolehan Kerja - Kerja Kecil Bahagian Pembangunan, Pejabat Daerah/Tanah Klang seperti berikut :- BIL TAJUK PROJEK SYARAT HARGA PENDAFTARAN PROJEK (RM) 1. KERJA-KERJA MEMBAIKPULIH DAN GRED ‘G1’ MENYELENGGARA JALAN MASUK KE KATEGORI CE TANAH PERKUBURAN ISLAM KG PENGKHUSUSAN 100,000.00 PENDAMAR, PELABUHAN KLANG CE01 DAN CE21 2. KERJA-KERJA MEMBAIKPULIH DAN GRED ‘G1’ MENYELENGGARA PERMUKAAN KATEGORI CE DATARAN KEJAT DI MASJID KAMPUNG PENGKHUSUSAN 70,000.00 PENDAMAR, PELABUHAN KLANG B04 DAN CE21 3. KERJA-KERJA MEMBAIKPULIH DAN GRED ‘G1’ MENYELENGGARA BALAI MPKK KG KATEGORI CE 100,000.00 PANDAMARAN JAYA, PELABUHAN KLANG PENGKHUSUSAN B04 DAN CE21 4. KERJA-KERJA MEMBAIKPULIH DAN GRED ‘G1’ MENYELENGGARA BUMBUNG DI KATEGORI CE 20,000.00 PENGKALAN NELAYAN KG KAPAR PENGKHUSUSAN B04 DAN CE21 5. KERJA-KERJA MEMBAIKPULIH DAN GRED ‘G1’ MENYELENGGARA GELANGGANG KATEGORI CE 50,000.00 FUTSAL DI KG. KAPAR PENGKHUSUSAN CE21 1 6. KERJA-KERJA MEMBAIKPULIH DAN GRED ‘G1’ MENYELENGGARA SURAU HJ WAHIDON KATEGORI CE 50,000.00 KG SEMENTA PENGKHUSUSAN B04 DAN CE21 7. KERJA-KERJA MEMBAIKPULIH DAN GRED ‘G1’ MENYELENGGARA DEWAN ORANG KATEGORI CE 100,000.00 RAMAI KG PEREPAT PENGKHUSUSAN B04 DAN CE21 8. KERJA-KERJA MEMBAIKPULIH TEMBOK GRED ‘G1’ DAN PAGAR DI BALAI MPKK DAN DEWAN KATEGORI CE 25,000.00 KG PADANG JAWA, KLANG PENGKHUSUSAN CE21 9. KERJA-KERJA MENAIKTARAF GRED ‘G1’ LONGKANG DAN MENAIKTARAF JALAN KATEGORI CE SERTA PEMBERSIHAN LONGKANG DI PENGKHUSUSAN 100,000.00 LORONG HAJI SALLEH, KG KUANTAN, CE01 DAN CE21 KLANG 10.
    [Show full text]
  • Mainx Alc 0207 Klang Valley Train Route
    Klang Valley Rail Map Batu Caves Batu Caves–Tampin Tanjung Malim KTM Komuter Kuala Kubu Baru Rasa Tanjung Malim–Port Klang Batang Kali KTM Komuter Taman Wahyu Serendah Gombak Rawang LRT Ampang Line Kuang Taman Melati Wangsa Maju Kg Batu Sungai Buloh LRT Sri Petaling Line Sri Rampai Setiawangsa LRT Kelana Jaya Line Kepong Jelatek Sentral Sentul Timur Batu Kentonmen Dato Keramat Kampung Kepong Selamat ERL Klia Express Sentul Sentul Ampang Damai Kwasa Damansara Cahaya ERL Klia Transit Segambut Titiwangsa Ampang Park Cempaka KLCC Chow Kit KL Monorail Pandan Indah Kwasa Sentral Medan Putra PWTC Tuanku Kampung Baru MRT Sg Buloh-Kajang Line Pandan Jaya Kota Damansara Dang Bukit Nanas Wangi Sultan Ismail Raja Chulan Surian BRT Sunway Line Bukit Bintang Maluri Mutiara Damansara Tun Razak Cochrane Taman Note: The proposed MRT2, LRT3 and Bank Negara Bandaraya Exchange Pertama Klang BRT are not in this map Taman Bandar Utama Imbi Masjid Merdeka Midah ©The Star Graphics Miharja Taman Tun Jamek Hang Tuah Pudu Taman Dr Ismail Chan Sow Lin Mutiara Plaza Phileo Rakyat Taman Damansara Kuala Lumpur Pasar Maharajalela Cheras Seni Connaught Pusat Bandar Semantan Muzium Taman Tun Sambanthan Damansara Negara Salak Selatan Suntex KL Sentral Sri Raya Midvalley Bandar Tun Hussein Onn Bangsar Seputeh Abdullah Bandar Tun Razak Batu 11 Cheras KL Eco City (future) Salak Hukum Lembah Kelana Taman Taman Selatan Subang Jaya Bahagia Paramount Kerinchi Angkasapuri Bukit Dukung Bandar Tasik Terminal Pantai Dalam Bersepadu Skypark Terminal Asia Taman Selatan Ara Petaling
    [Show full text]
  • The Planning of Mosque in Shah Alam, Selangor
    Available online at www.sciencedirect.com ScienceDirect Procedia - Social and Behavioral Sciences 105 ( 2013 ) 723 – 733 AicE-Bs2013London Asia Pacific International Conference on Environment-Behaviour Studies University of Westminster, London, UK, 6-8 September 2013 "From Research to Practice" Travel Behaviour and Landuse Planning: The planning of mosque in Shah Alam, Selangor Ishak Che Abdullah*, Fatimah Yusof , Siti Mazwin Kamaruddin, Abdul Rauf Abdul Rasam Universiti Teknologi MARA, Shah Alam 40450, Malaysia Abstract Mosque is an important place for the Muslim to perform religious activities and as a place for social gathering. Several studies by M. Yilmaz, 2012 and A.Kahera et al 2009 provided with the design criteria for the optimal siting of mosque. In Malaysia, the criteria to provide mosque in any locality is based on the Guideline for Planning Mosque and Surau. Several studies have shown that a higher density and mixed-use neighbourhood yield less vehicle trips compared to lower density development. This has resulted in ideas to apply new approach in landuse planning to reduce motor vehicle trips. This paper intends to investigate the travel behavior of respondents to reach the mosque from their house to demonstrate the travel behavior of people in different type of neighbourhood. © 20132013 The Published Authors. byPublished Elsevier by ElsevierLtd. Selection Ltd. and peer-review under responsibility of the Centre for Environment- BehaviourSelection and Studies peer-review (cE-Bs), under Faculty responsibility of Architecture, of Centre for Planni Environment-Behaviourng & Surveying, UniversitiStudies (cE-Bs), Teknologi Faculty MARA, of Architecture, Malaysia. Planning & Surveying, Universiti Teknologi MARA, Malaysia. Keywords: Landuse planning; planning of mosque; travel behaviour 1.
    [Show full text]
  • Peta Transit Berintegrasi Lembah Klang V12 FA
    Peta Transit Berintegrasi Lembah Klang Klang Valley Integrated Transit Map 1 5 3 1 Tanjung 1 1 2 P Batu Caves P Gombak P 18 Ampang P Malim P Kepong Sentral 9 Kuala 2 P Kubu Bharu 2 Taman Melati P 7 8 9 10 11 P 3 3 Rasa Taman P 17 Sri Sri Metro Kepong Jinjang 2 Wangsa Maju Cahaya P Sri Damansara Damansara Prima Baru P Wahyu 4 3 Batang P 4 Damansara 6 Sentral Timur 4 Sri Rampai P P Kali P Barat P P Sri Delima 12 Sentul P P 5 Timur 5 P Serendah Damansara Setiawangsa 5 Kampung Kampung Damai 13 3 1 1 P 16 P Batu Batu 6 Cempaka P Rawang 6 P Kepong 10 Jelatek P 2 2 P Kuang P Sungai Buloh Batu P Sentul P P Kentonmen 14 4 7 Dato’ Keramat 7 8 Kentonmen 4 Jalan Ipoh 15 Hospital 8 Damai P Segambut 11 Pandan P Sungai Buloh 5 Sentul P Kuala Raja 15 Sentul Barat 16 Indah P Titiwangsa Lumpur Uda Ampang Park Kampung 17 3 18 19 20 3 Selamat 9 12 3 11 Chow Ampang 9 10 4 Kwasa 8 Kit Park 10 1 KLCC P Persiaran Damansara 21 Pandan Putra 12 6 4 4 PWTC Medan Tuanku 11 Kampung Baru 14 KLCC Jaya P 9 Kwasa 5 Dang Sentral P Sultan Ismail 12 8 Bukit Nanas 5 5 Wangi 22 Conlay Kota 13 7 6 6 6 Bank Negara Bandaraya 7 Raja Chulan Damansara Tun Razak Exchange 7 Surian 6 Bukit Bintang Bukit 23 (TRX) 13 Maluri P 20 21 22 Mutiara Bintang 18A 7 Masjid 8 Damansara Cochrane 13 Jamek 23 Taman 11 9 5 7 Imbi P 12 Pertama Bandar P Miharja 1 9 Plaza Rakyat Pudu Utama P 8 9 10 11 24 Taman 4 24 Chan Sow Lin Midah P 8 9 10 11 10 Taman Tun Dr Ismail 17 Hang 2 Kayu Ara P Taman Merdeka Tuah 25 12 Cheras P Mutiara 12 Phileo P Kuala Lumpur 14 8 3 BU 11 Damansara P 3 14 16 Pasar Taman Muzium
    [Show full text]
  • Jadual Pemulihan Bagi Kawasan-Kawasan Yang Mengalami Gangguan Bekalan Air Wilayah : Petaling
    JADUAL PEMULIHAN BAGI KAWASAN-KAWASAN YANG MENGALAMI GANGGUAN BEKALAN AIR WILAYAH : PETALING KAWASAN DIJANGKA PULIH KAWASAN DIJANGKA PULIH KAWASAN DIJANGKA PULIH 12.00 AM 12.00 PM 12.00 AM (18.04.2020) (18.04.2020) (19.04.2020) Sg. Plong SS1 Kg. Sg Penchala SS2 (Jalan SS2/3, SS2/26, SS2/27, SS2/28, Kg. Melayu Subang SS2/29, SS2/31, SS2/33 Sehingga SS2/44, Kg Bukit Lanjan SS2/54 Sehingga SS2/59) U6, Subang Permata SS3 Pimggiran TTDI Subang Perdana U3 SS4 Damansara Damai (PJU10/1) Saujana Damansara (PJU10/13 & PJU Bandar Pinggiran Subang U5 SS9A 10/14) Kg Orkid Seksyen 20, PJ Prima Damansara Kayangan Height Seksyen 21, PJ SS12 SS2 (Jalan SS2/2, SS2/24, SS2/72 Sehingga Monterez SS13 SS2/107, SS2/113) Pusat Perdagangan Subang Permai SS20 SS14 Subang Permai SS21 SS15 Kg Melayu Subang (Jalan PKNS, Jalan Bukit Badak, Jalan Merbau, Lorong Bunga SS22 SS16 Tanjung & Jalan Resak) Seksyen 22, PJ KGPA SS17 Seksyen 17, PJ PJU 3 Damansara SS18 Seksyen 19. PJ Kelab Menembak Subang SS19 Seksyen 11, PJ Kg Padang Tembak, Tropicana Seksyen 16, PJ Tropicana Golf & Country Club Bandar Baru Sri Petaling PJU7, Mutiara Damansara Desa Petaling PJU8, Damansara Perdana Sri Petaling Taman Tun Dr Ismail, TTDI Bukit Jalil Eastin Hotel WILAYAH : PETALING KAWASAN DIJANGKA PULIH KAWASAN DIJANGKA PULIH KAWASAN DIJANGKA PULIH 12.00 AM 12.00 PM 12.00 AM (18.04.2020) (18.04.2020) (19.04.2020) Bukit Jalil Resort Phileo Damansara, KL Taman Esplanad Paradigm Mall (Kolam Air Ara Damansara) PJU 1A, Ara Taman OUG Damansara Bukit OUG Icon City Taman Perindustrian OUG SS2 (Jalan
    [Show full text]
  • Peta Transit Berintegrasi Lembah Klang V12 FA
    Peta Transit Berintegrasi Lembah Klang Klang Valley Integrated Transit Map 1 5 3 1 Tanjung 1 1 2 P Batu Caves P Gombak P 18 Ampang P Malim P Kepong Sentral 9 Kuala 2 P Kubu Bharu 2 Taman Melati P 7 8 9 10 11 P 3 3 Rasa Taman P 17 Sri Sri Metro Kepong Jinjang 2 Wangsa Maju Cahaya P Sri Damansara Damansara Prima Baru P Wahyu 4 3 Batang P 4 Damansara 6 Sentral Timur 4 Sri Rampai P P Kali P Barat P P Sri Delima 12 Sentul P P 5 Timur 5 P Serendah Damansara Setiawangsa 5 Kampung Kampung Damai 13 3 1 1 P 16 P Batu Batu 6 Cempaka P Rawang 6 P Kepong 10 Jelatek P 2 2 P Kuang P Sungai Buloh Batu P Sentul P P Kentonmen 14 4 7 Dato’ Keramat 7 8 Kentonmen 4 Jalan Ipoh 15 Hospital 8 Damai P Segambut 11 Pandan P Sungai Buloh 5 Sentul P Kuala Raja 15 Sentul Barat 16 Indah P Titiwangsa Lumpur Uda Ampang Park Kampung 17 3 18 19 20 3 Selamat 9 12 3 11 Chow Ampang 9 10 4 Kwasa 8 Kit Park 10 1 KLCC P Persiaran Damansara 21 Pandan Putra 12 6 4 4 PWTC Medan Tuanku 11 Kampung Baru 14 KLCC Jaya P 9 Kwasa 5 Dang Sentral P Sultan Ismail 12 8 Bukit Nanas 5 5 Wangi 22 Conlay Kota 13 7 6 6 6 Bank Negara Bandaraya 7 Raja Chulan Damansara Tun Razak Exchange 7 Surian 6 Bukit Bintang Bukit 23 (TRX) 13 Maluri P 20 21 22 Mutiara Bintang 18A 7 Masjid 8 Damansara Cochrane 13 Jamek 23 Taman 11 9 5 7 Imbi P 12 Pertama Bandar P Miharja 1 9 Plaza Rakyat Pudu Utama P 8 9 10 11 24 Taman 4 24 Chan Sow Lin Midah P 8 9 10 11 10 Taman Tun Dr Ismail 17 Hang 2 Kayu Ara P Taman Merdeka Tuah 25 12 Cheras P Mutiara 12 Phileo P Kuala Lumpur 14 8 3 BU 11 Damansara P 3 14 16 Pasar Taman Muzium
    [Show full text]
  • The University of Nottingham Malaysia Campus International Student
    For general international enquiries please contact: International Office The University of Nottingham Malaysia Campus Jalan Broga 43500 Semenyih The University of Nottingham Selangor Darul Ehsan Malaysia Malaysia Campus t: +60 3 8924 8778 f: +60 3 8924 8005 w: www.nottingham.edu.my/make-an-enquiry International Student Guide 2014/15 www.nottingham.edu.my Renowned for our commitment to teaching and In 2000 we became the first British university to set up a learning, we are in the top 1% of universities campus both outside of the UK and in Malaysia, earning worldwide* and a founding member of the Russell The University of Nottingham the Queen’s Award for Welcome to the Group and Universitas 21. Recognised globally for Enterprise 2001 and the Queen’s Award for Industry teaching excellence, acclaimed for our life-changing (International Trade) 2006. research and home to students from all over the world, The University of Nottingham is an inspiring place to Since opening, The University of Nottingham Malaysia study and work. Campus (UNMC) has welcomed students from across the world of Nottingham globe and gained a reputation for world-class research and teaching in arts, engineering, science and social science. * Ranked 75th in the QS World University Rankings 2013/14. Top Britain’s number Over Over 1% 1 2 230,000 4,500 Welcome to the world of Nottingham of universities choice for graduate international campuses alumni from across the globe students from 70 worldwide employers in China and the UK Alumni from our UK, China and Malaysia Campuses. countries study at UNMC Ranked 75th in the The Graduate Market in 2014, QS World University High Fliers Research.
    [Show full text]
  • POSTCODE PLACES STREET DISTRICT 40000 SHAH ALAM Bukit Raja Selatan PETALING 40000 SHAH ALAM Dewan Undangan Negeri PETALING 40000
    POSTCODE PLACES STREET DISTRICT 40000 SHAH ALAM Bukit Raja Selatan PETALING 40000 SHAH ALAM Dewan Undangan Negeri PETALING 40000 SHAH ALAM Jabatan Agama Islam Selangor PETALING 40000 SHAH ALAM Jabatan Belia & Sukan PETALING 40000 SHAH ALAM Jabatan Bomba & Penyelamat PETALING 40000 SHAH ALAM Jabatan Hal Ehwal Orang Asli PETALING 40000 SHAH ALAM Jabatan Imigresen PETALING 40000 SHAH ALAM Jabatan Pembangunan Koperasi PETALING 40000 SHAH ALAM Jabatan Pengairan & Saliran PETALING 40000 SHAH ALAM Jabatan Perancang Bandar & Desa PETALING 40000 SHAH ALAM Jabatan Perhilitan PETALING 40000 SHAH ALAM Jabatan Perhutanan PETALING 40000 SHAH ALAM Jalan Akik 7/3 PETALING 40000 SHAH ALAM Jalan Akik Satu 7/3A PETALING 40000 SHAH ALAM Jalan Akuamarin 7/21 PETALING 40000 SHAH ALAM Jalan Akuamarin Satu 7/21A PETALING 40000 SHAH ALAM Jalan Aliran 8/23 PETALING 40000 SHAH ALAM Jalan Aliran Satu 8/23A PETALING 40000 SHAH ALAM Jalan Aliran Tiga 8/23C PETALING 40000 SHAH ALAM Jalan Aluminium 7/27 PETALING 40000 SHAH ALAM Jalan Aluminium (7/27A - 7/27B) PETALING 40000 SHAH ALAM Jalan Alur 8/27 PETALING 40000 SHAH ALAM Jalan Ambar 7/16 PETALING 40000 SHAH ALAM Jalan Ambar (7/16A - 7/16C) PETALING 40000 SHAH ALAM Jalan Angsa 6/5A PETALING 40000 SHAH ALAM Jalan Ayam - Ayam 6/2E PETALING 40000 SHAH ALAM Jalan Bacang 4/2C PETALING 40000 SHAH ALAM Jalan Baiduri 7/1B PETALING 40000 SHAH ALAM Jalan Baiduri Bulan 7/28 PETALING 40000 SHAH ALAM Jalan Balam 6/1B PETALING 40000 SHAH ALAM Jalan Balau 3/8 PETALING 40000 SHAH ALAM Jalan Bangau 6/5B PETALING 40000 SHAH ALAM Jalan
    [Show full text]
  • Chester Investor Club (Cic) Chester Properties Sdn Bhd
    CHESTER PROPERTIES SDN BHD CHESTER INVESTOR CLUB (CIC) CHESTER PROPERTIES SDN BHD ABOUT US • Group of CEO/Founder – Howard Chew, Group of COO/Co-Founder – Sean Yong • 8 years (from 2006) establishment of specialist, knowledge and experience in real estate industry. • Diverse into project development, project marketing & secondary property marketing. • Expansion to Oversea Property in lately 2010. • Provide hassle-free, resale marketing, consultation & property management services. • Invention of CIC : consult investors gain of most profit in property industry. Chester’s divisions CHESTER PROPERTIES SDN BHD CHESTER DEVELOPMENT CHESTER’S PROJECT DEVELOPMENT DIVISIONS CORPORATE BUSINESS INVESTMENT CHESTER INVESTOR CLUB SECONDARY MARKET OVERSEA PROJECT CORPORATE SOCIAL CHESTER RESPONSIBILITY(CSR) FOUNDATION CHESTER PROPERTIES SDN BHD CIC : benefits & features How does hands-free, no-cash real estate investment look like? 1. No Cash Sign-up by using your personal good credit, 2. No Process Free from involve yourself into complicated processing steps. 3. No Hassle You never have to deal with tenant issues, yet gain the benefits, 4. Best buying prices Purchase property at steep discounts is exclusive for you 5. High return Enjoy your 100% of the final resale net profits and the monthly rental net profits, 6. Huge opportunities Quick resale by Chester Properties. CHESTER PROPERTIES SDN BHD CIC : benefits & features 7. Group purchase and get more rebate/benefits from developer, 8. More bargain power with developer, 9. More confidence to purchase property while others investors also commit to the particular project, 10. Investors forum to share everything about property investment in Malaysia and oversea market, 11. Stage for investors to gather other investors information and analysis, CHESTER PROPERTIES SDN BHD CIC : benefits & features 12.
    [Show full text]
  • Peta Persempadanan Dun Daerah Petaling
    PETA PERSEMPADANAN DUN DAERAH PETALING DAERAH GOMBAK DAERAH KUALA SELANGOR Kg. Merbau Sempak Kg. Sungai Pelong N.38 PAYA JARAS Y.B. Tuan Mohd Khairuddin bin Othman Kg. Kubu Gajah Kg. Paya Jaras Tengah Kg. Paya Jaras Hulu Kg. Paya Jaras Hilir N.37 BUKIT LANJAN Kg. Paya Jaras Dalam. Kg. Baru (C) Seri Sungai Buluh Y.B Puan Elizabeth Wong Kiat Ping Kg. Bukit Cerakah N.42 MERU Y.B. Tuan Mohd Fakhrulrazi bin Mohd Mokhtar N.39 KOTA DAMANSARA Y.B Tuan Shatiri bin Mansor WILAYAH PERSEKUTUAN KUALA LUMPUR Kg. Budiman N.36 BANDAR UTAMA Y.B Jamaliah binti Jamaluddin Kg. Baru (C) Seri Subang Kg. Sungai Kg. Baru (C) Kayu Ara Seri Damansara N.40 KOTA ANGGERIK Y.B. Tuan Mohd Najwan bin Halimi Kg. Baru (C) Seri Cempaka N.34 BUKIT GASING Y.B. Tuan Rajiv a/l Rishyakaran N.35 KAMPUNG TUNKU Y.B. Puan Lim Yi Wei N.32 SERI SETIA Y.B. Halimi bin Abu Bakar Kg. Baru (C) Seri Setia N.33 TAMAN MEDAN Y.B. Tuan Syamsul Firdaus bin Mohamed Supri DAERAH KLANG Kg. Batu 3 N.31 SUBANG JAYA Y.B Puan Michelle Ng Mei Sze N.41 BATU TIGA Y.B. Rodziah binti Ismail Kg. Padang Jawa N.30 KINRARA Y.B. Tuan Ng Sze Han N.28 SERI KEMBANGAN Y.B. Tuan Ean Yong Hian Wah Kg. Baru Hicom N.50 KOTA KEMUNING Kg. Baru(C) Seri Kembangan Y.B. Tuan Ganabatirau a/l Veraman Kg Batu 12 Puchong Kg Batu 13 Puchong Kg. Seri Aman Kg. Batu 14 Puchong DAERAH Kg Baru (C) N.29 SERI SERDANG Bt 14 Puchong Y.B.
    [Show full text]
  • SIARAN MEDIA 3 September 2020 1:00 Petang HENTI TUGAS LOJI RAWATAN AIR SUNGAI SELANGOR FASA 1, 2, 3 DAN RANTAU PANJANG BERIKUTAN
    SIARAN MEDIA 3 September 2020 1:00 Petang HENTI TUGAS LOJI RAWATAN AIR SUNGAI SELANGOR FASA 1, 2, 3 DAN RANTAU PANJANG BERIKUTAN PENCEMARAN DI SUMBER AIR MENTAH Kuala Lumpur - Pengurusan Air Selangor Sdn Bhd (Air Selangor) ingin memaklumkan status terkini henti tugas Loji Rawatan Air Sungai Selangor Fasa 1, Fasa 2, Fasa 3 dan Rantau Panjang berikutan pencemaran di sumber air mentah Sungai Selangor. Air Selangor telah mengambil tindakan dengan melepaskan air mentah melalui operasi pengepaman kolam alternatif HORAS 600 dengan kapasiti 150 juta liter sehari dan pelepasan empangan sebanyak 500 juta liter sehari bagi pencairan bahan pencemaran yang terdapat di Sungai Selangor. Sehingga jam 11.30 pagi, pencemaran masih lagi di kesan di Sungai Selangor. Gangguan bekalan air tidak berjadual ini melibatkan 1,292 kawasan di Wilayah Kuala Lumpur, Petaling, Klang/Shah Alam, Kuala Selangor, Hulu Selangor, Gombak dan Kuala Langat. Senarai kawasan seperti di Lampiran A. Air Selangor menyediakan bantuan bekalan air dengan mengerakkan lori-lori tangki ke kawasan-kawasan yang terjejas dengan keutamaan kepada premis-premis kritikal seperti hospital dan pusat dialisis. Para pengguna yang memerlukan bantuan bekalan air untuk kecemasan seperti urusan kematian boleh menghubungi 15300 atau whatsapp di nombor 019-2816793 dan 019-2800919. Bantuan bekalan air juga boleh didapati melalui pili awam dan Pusat Khidmat Setempat (PKS). Senarai kawasan pili awam dan PKS seperti di Lampiran B. Air Selangor sedang mengambil segala usaha bagi meminimakan impak gangguan kepada pelanggan yang terjejas. Maklumat gangguan bekalan air tidak berjadual akan dimaklumkan dari semasa ke semasa menerusi semua medium komunikasi Air Selangor termasuk Twitter, Facebook, Instagram, aplikasi Air Selangor dan laman sesawang kami di www.airselangor.com.
    [Show full text]