ABOUT

Bharti Enterprises is a large Indian business conglomerate headquartered in New Delhi, India, operating primarily across India and in some other countries like Sri Lanka, Bangladesh, Jersey, Guernsey and Seychelles. The company is now establishing its presence across Africa in Burkina Faso, Chad, Congo Brazzaville, Democratic Republic of Congo, Gabon, Ghana, Kenya, Madagascar, Malawi, Niger, Nigeria, Sierra Leone, Tanzania, Uganda, and Zambia. It was established by Sunil Bharti Mittal, one of the young and dynamic businessmen of India. Bharti Enterprises has businesses spanning across telecom, retail, financial services, manufacturing and software.

History

The company was founded by Sunil Bharti Mittal along with two siblings in early 1990s. The company was not so famous in India by its own name, rather its brand names like Airtel and Beetel (PSTN Phone Sets) are household names in India. The company underwent a brand reformation process and changed its logo and corporate Image.

Companies

Bharti's primary industry is in the field of telecommunications via its subsidiary companies (mobile telecommunications), (Passive Telecom Infrastructure provider) and Bharti Teletech (wired telecommunication services, Comviva Technologies and PSTN telephone handsets).

Bharti Airtel Ltd.

’’’Bharti Airtel Ltd’’’ is one of Asia's leading telecommunications service provider. The Company is India’s largest integrated telecom company in terms of customer base and offers Mobile Services, Fixed Line services, Broadband & IPTV, DTH service named Airtel Digital TV, Long Distance and Enterprise services. Airtel also offers mobile services in Sri Lanka on a state-of-the art 3.5 G network.

Bharti Infratel

’’’Bharti Infratel’’’ is a combine company with Idea cellular and vodafone essar. In which bharti and vodafone have the same market share in Bharti Infratel with count of 42% each and Idea have 16%. This company basically works on the "Indus Tower" , the maintenance work of those radio signal towers is watching by this organization . Bharti Retails Ltd.

’’’Bharti Retail Ltd.’’’ is a wholly owned subsidiary of Bharti Enterprises. Bharti Retail operates a chain of multiple format stores. The company’s neighborhood format stores operate under the "Easyday" brand and the compact hypermarket format under the “Easyday market” brand. Recently the company has become more involved in the food economic sectors, with a joint partnership in the agricultural company FieldFresh.

Bharti Enterprises tied-up with Wal-Mart for opening a chain of retail stores all over India. Though the retail chain store venture is yet to see the light, the two companies, in August 2007, made a surprise statement that they have signed a wholesale cash-and-carry deal. The companies would open 10 - 15 cash-and-carry facilities over 7 years and would employ 5,000 people. Each store would occupy 50,000-100,000 square feet.

The other retail companies of Bharti group are Bharti Retail (Holdings) Private Limited and Bharti Retail Resources Private Limited.

Bharti TeleTech Ltd.

’’’Bharti Teletech’’’ is India’s leading telecom & allied products company. It is one of the largest manufacturers of landline telephones in the world. With a strong distribution network across the country, the company is also the primary distributor of IT and Telecom products from international brands such as Motorola, Blackberry, Thomson, Polycom, Transcend, and Logitech.

Telecom Seychelles Ltd.

A subsidiary of Bharti, ’’’Telecom Seychelles Ltd.’’’ provides comprehensive telecom services including 3G mobile services in Seychelles, under the ‘Airtel’ brand.

Comviva Technologies Limited

Comviva Technologies Limited is an India based organization providing VAS solutions for mobile operators around the world. Comviva was formerly known as Bharti Telesoft and took on the Comviva branding in April 2009.

FieldFresh Foods Pvt. Ltd.

’’’FieldFresh Foods Pvt. Ltd. ’’’ is a joint venture between Bharti Enterprises and DMPL India Ltd. (a subsidiary of Del Monte Pacific Ltd.). The company offers fresh fruits & vegetables and processed foods & beverages in the domestic as well as international markets. Company is going strength to strength on its way to become one of the top 3 food companies in India by 2014.

Bharti AXA General Insurance Company

’’’Bharti AXA General Insurance’’’ is a joint venture between Bharti Enterprises and AXA, world leader in financial protection and wealth management. The company was incorporated in July 2007.

Bharti AXA Life Insurance Company

’’’Bharti AXA Life Insurance Company Ltd. ’’’ is a joint venture between Bharti Enterprises and AXA, world leader in financial protection and wealth management. The company offers a range of life insurance and wealth management products.

Bharti AXA Investment Managers Pvt. Ltd.

’’’Bharti AXA Investment Managers Pvt. Ltd. ’’’, an asset management company in India, is a joint venture between Bharti Enterprises, AXA Investment Managers (AXA IM) and AXA Asia Pacific Holdings (AXA APH).

Centum Learning Limited

’’’Centum Limited’’’ (formerly ’’’Bharti Learning Systems Limited’’’), a wholly owned subsidiary of Bharti Enterprises, is a learning and development organization that specializes in the customer experience arena.

Jersey Airtel Ltd.

’’’Jersey Airtel’’’, a subsidiary of Bharti, offers mobile services in Jersey (Channel Islands) over its full 2G, 3G and HSDPA enhanced network. The Company brings products and services to its customers under Airtel-Vodafone brand.

Bharti Foundation

’’’Bharti Foundation’’’ was set up in 2000, with the vision, “To help underprivileged children and young people of our country realize their potential”. It aims to create and support programs that bring about sustainable changes through education and the use of technology and information.

Bharti Realty

’’’Bharti Realty Private Ltd.’’’ is the in-house Real Estate Arm for Bharti Group and facilitates by extending support to the Group Companies for Identifying, Developing and Maintaining Quality Real Estate in line with their Business Models.

ABOUT BHARTI FOUNDATION At Bharti Enterprises, there is absolute belief in quality education being the most important tool for social and economic development in India. Thus, Bharti Foundation was set up in 2000 as the philanthropic wing of the Bharti Group of Companies to bridge the existing education divide and make quality education accessible to all underprivileged children across rural India. The Foundation aims to help underprivileged children and young people of our country realize their potential.

All educational programs initiated by Bharti Foundation involve close partnerships with the government, policy makers, local communities and the general public. These education programs aim to make to a difference in the lives of thousands of underprivileged children and youth, allowing them to become employable citizens of the future and contribute to the economic growth of the community.

Bharti Foundation implements education programs in primary and higher education to help both holistic and academic development of underprivileged children and youth across the rural pockets of India. The primary school program is designed to teach students to explore, question, reason and communicate effectively. This helps them connect with their own community and stay rooted to their local culture. The senior school program will train students in vocational skills to help them emerge as employable citizens and contribute to community development. VISION AND MISSION

Vision To help underprivileged children and young people of our country realize their potential.

Mission Committed to creating and supporting programs that bring about sustainable changes through education and use of technology.

GOVERNING BOARD

Mr. Sunil B. Mittal, Mr. Rakesh Bharti Mittal and Mr. Rajan Bharti Mittal are the trustees of Bharti Foundation. Chairman

Mr. Sunil Bharti Mittal Chairman and Group CEO, Bharti Enterprises

Co Chairman

Mr. Rakesh Bharti Mittal Vice-Chairman and Managing Director, Bharti Enterprises

Mr. Rajan Bharti Mittal Vice-Chairman and Managing Director, Bharti Enterprises

Mr. Analjit Singh Chairman, Max India Group

Mr. Anil Kumar Chairman, McKinsey Asia Center, USA

Mr. Anil Nayar Managing Director, Prerna Centre for Learning and

Development Pvt. Ltd

Mr. Badri Agarwal Former President, Bharti Foundation

Mr. K.N. Memani Chairman, KNM Advisory Pvt. Ltd. (Former Chairman and CEO Ernst & Young, India)

Mrs. Manju Bharat Ram Chairperson, The Shri Ram School

Mr. Niranjan Ajwani Group Leader, Ajwani Group of Companies

Mr. Sunil Kant Munjal Chairman, Hero Corporate Service Limited

Mrs. Syeda Imam Executive Vice President - Creative, Contract Advertising

(India) Pvt. Ltd.

Mr. Vinod Dhall Head, Dhall Law Chambers and Former Secretary, Govt. of

India,

Prof. V. S. Raju Former Director, IIT Delhi and Prof. IIT Madras

Chief Executive Officer

Vijay Chadda LEGAL STATUS

Bharti Foundation is an organization established under the Laws of India with charitable status pursuant to a "Deed of Trust" dated August 7 2000, registered at New Delhi on August 25, 2000 under the Registration Act 1908 having its office H-5/12 Qutab Ambiance, Mehrauli Road, New Delhi.

The organization was granted a certificate under section 80(G)(iv) of the Income Tax Act 1961 applicable to Charitable nonprofit organization, on the 1st of July 2005. PROGRAMMES

Primary Education

Satya Bharti School Program

Higher Education

Bharti School of Telecommunication Technology and Management, IIT Delhi

Bharti Centre for Communication, IIT Bombay

Bharti Centre for Entrepreneurial Initiatives

Bharti Scholarship and Mentorship Program

Past Programs

Bharti Library and Activity Centers

Bharti Computer Centers

Mid-day Meal Program PARTNERSHIPS

PARTNERSHIPS AT BHARTI FOUNDATION

As a corporate Foundation in India, Bharti Foundation is conscious of the fact that for a real impact to take place, not just a movement but a revolution is required. And to affect a revolution it is essential that all stakeholders break the barriers of indifference and embrace togetherness. Partnerships and alliances thus form an intrinsic part of the projects of Bharti Foundation. It works in close collaboration and partnership with various other corporate foundations, NGOs and organizations working in the field of education to adopt best practices and also build capacity.

MONETARY PARTNERSHIPS

Corpus Donations

Bharti Airtel Ltd. Bharti Enterprises Bharti Teletech Ltd. (Beetel) Essar Investment Ltd

Vodafone Foundation Warburg Pincus

Adoption of Schools

Bharti Teletech Ltd. (Beetel) Bharti Walmart Pvt. Ltd.

Dura-Line India Pvt. Ltd. F.C.Sondhi & Co. (India) Private Limited

FieldFresh Foods Pvt. Ltd Grace, Jade, Jarman, Crawford and

Chapman Taylor

The Worshipful Company of Chartered DLF Foundation

Acoountants in England and Wales

General Charitable Trust

SPA Capital Services Ltd. Deutsche Bank

General Donations

Aegis Limited Airtel Enterprise Services

Alcatel-Lucent India Limited AXA Investment Managers Paris

Bharti Airtel Ltd. Bharti Telemedia Ltd.

Bharti Telesoft Ltd. Bheru Stationery & Novelties

ECI Telecom India Pvt. Ltd. Eltel System P Ltd.

Ericsson India Private Limited Ganges International Pvt. Limited

Government of Rajasthan Hinduja Global Solutions Ltd.

IBM India Private Ltd. Jindal Steel & Power Ltd.

Kirloskar Brothers Limited Madison Communications Pvt. Ltd.

Mahindra MCKS Food for Hungry Foundation

MphasiS Limited MRO-TEK Limited

Mukul Consultants New Technology Application

Nokia India Pvt. Ltd. Nokia Siemens Networks Pvt. Ltd. Om Parkash Jindal Gramin Jankalyan Sansthan Paruthi Engineers Pvt., Ltd.

Phosphate Enterprises Pvt. Ltd Polycom (UK) Ltd - India Branch

Procter & Gamble Home Products Limited Triveni Electroplast Pvt. Ltd

UT Starcom India Telecom Pvt. Ltd. Vidya Foundation

MATERIAL PARTNERSHIPS

Aero Exports Ltd. Colgate Palmolive India Pvt. Ltd.

Cosco India Ltd. DEIEM India Private Ltd.

Flag Foundation India Hero Cycles Ltd.

IBM India Private Ltd. ITC Limited

JHS SvenGaard Laboratories Ltd. Kirloskar Brothers Ltd.

Liberty Shoes Ltd Luxor Writing Instruments Pvt. Ltd.

Mahavir Dal Max Health Care

Metro Ortem Ltd. Microsoft Corporation (India) Pvt.

Ltd.

Moser Baer India Ltd. Philips India Pvt. Ltd.

Oracle India Pvt. Ltd. Rotary Club

Transcend

TECHNICAL PARTNERSHIPS

Azim Premji Foundation Udayan Care

Animon Live

AWARDS AND RECOGNITIONS

Social and Corporate Governance Award

Asian CSR Award Indian NGO Award

Golden Peacock Award

Social and Corporate Governance Award

Bharti Foundation, the philanthropic arm of Bharti Enterprises, was awarded the Social and Corporate Governance Award for Best Practices in Corporate Social Responsibility, 2008 on February 06, 2009. The award was presented by Mr. Arun Arora, Chairman, World HRD Congress and President, Times of India Group at a special ceremony at Taj Land's End, Mumbai, on February 05, 2009. Mr. Manu Talwar, CEO, Mobility, Bharti Airtel Ltd. Maharashtra and Goa, received the award on behalf of Bharti Foundation

The award was given jointly by Bombay Stock Exchange Limited, Nasscom Foundation and Times Foundation. The Best Corporate Social Responsibility Practice Award recognizes and honours organizations for their contribution to society. Bharti Foundation was declared as one of the nine winners and presented this prestigious award based on its exceptional work in the field of education under the aegis of the Satya Bharti School Program .

Asian CSR Award

Bharti Foundation was awarded the Asian CSR Award, 2008 for Support and Improvement of Education in Singapore on November 21, 2008. Presented by Dr. Noeleen Heyzer, Under- Secretary-General of the United Nations and Executive Secretary of Economic and Social Commission for Asia, the award recognizes the Satya Bharti School Program as Bharti Foundation’s contribution and commitment to education of rural communities.

The Asian CSR Awards, co-presented this year by Asian Institute of Management, the Center for Corporate Social Responsibility and Intel Corporation, is Asia's premier awards program on corporate social responsibility. Awarded in five categories, the Awards recognize and honours organizations for their outstanding, innovative and world class projects and programs. Bharti Foundation was chosen as the winner of the Support and Improvement of Education category from among 170 entries representing 120 companies from 15 countries.

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Indian NGO Award

Bharti Foundation, the philanthropic arm of Bharti Enterprises, was awarded the winner in the Regional Winner- Large, (North) category at the Indian NGO Awards 2008. The awards are a joint initiative of Resource Alliance and the Nand and Jeet Khemka Foundation. Golden Peacock Award

Bharti Foundation was awarded the prestigious Golden Peacock Award for Corporate Social Responsibility (CSR) for the year 2006 in the NGO category. The winner for the award was chosen by an eminent jury panel chaired by Justice P. N. Bhagwati, former Chief Justice of India and Member of United Nations Human Rights Commission .

The Golden Peacock Award has been instituted to encourage Corporate Social Responsibility initiatives by the Centre for Social Responsibility supported by Institute of Directors (IOD), Centre for Corporate Governance (CFCG) and the World Council For Corporate Governance (WCFCG), UK. The award recognized the initiatives undertaken by Bharti Foundation, primarily in the area of education. Satya Bharti Schools, Bharti Computer Centres (BCC) and Bharti Library & Activity Centres (BLAC) for underprivileged children; Bharti Scholarships in higher education for youth and Bharti School of Telecommunication Technology and Management at IIT-Delhi to develop young Telecom Leaders, were some of the initiatives considered by the eminent jury .

Mr. Badri Agarwal, on the occasion said, “We are extremely delighted to be recognized for our initiatives aimed at providing quality education to underprivileged children. Our vision is to help underprivileged children and young people of our country realize their potential and this award will spur us to broaden and deepen the reach of our activities in the days to come.”

ABOUT THE SATYA BHARTI SCHOOL PROGRAM Rural Education through the Satya Bharti Schools

The Satya Bharti School Program is the flagship rural educational initiative of Bharti Foundation. With a goal to establish 500 Primary and 50 Senior Secondary Schools reaching out to over 200,000 children, the program aims to deliver free quality education to underprivileged children across rural India. The aim of this large scale program is to create a replicable, scalable and holistic model of quality education in the country .

This rural education initiative focuses on setting up “temples of learning radiating knowledge and excellence for underprivileged children” in the rural pockets of India. The primary school program works to inculcate sound fundamentals in the child, while the senior secondary school program will provide training for a steady vocation. The overall aim of the rural education program is to develop students from rural areas into well rounded personalities, empowered to step into the world as confident, responsible citizens.

An Overview of the Program

The Satya Bharti Schools

• For underprivileged children with special focus on the girl child

• Develop them into forerunners of change in their community

• Not just literacy but focus on employment

• Emphasis on fluency in English

• Use of technology as a subject as well as a medium of instruction

Satya Bharti Primary Schools

• Classes from pre - primary to class V

• Two shift schools for optimum use of infrastructure

• Free education with free school uniforms, books, copies, mid day meal

• A school guardian and a ‘didi’ to look after the premises and the safety of children

• Mobile teachers, in addition to regular teachers, to fill in for absent teachers

• Cluster-coordinators to mentor and coach teachers on the job

• Trainers to provide on-going training to teachers • Specially designed teacher and children assessment modules

• Usage of computers and CD players as teaching aids

• Active community volunteering

Senior Secondary Schools

• One for every 10 primary schools

• Public-private partnership model

• Vocational training focused on employment

Statewise distribution of schools

• Punjab: 90 • Haryana: 46 • Rajasthan: 78 • Uttar Pradesh: 12 • Tamil Nadu: 10

Finance

Each school has about 5 classrooms and 1 teacher's room. The school typically has 5 to 7 teachers and 1 head teacher. A teacher's salary starts at Rs 4,500 (US$ 95.85) and head teacher gets about Rs 7,000 (US$ 149.1). The annual budget for each school is approximately Rs. 12 lakh (US$ 25,600). Annual budget for the entire 236 SB Schools are about Rs. 28 crore (US$ 5.96 million).

Multiple Models of Working

The Satya Bharti School Program currently has two models of implementation. Of the 236 operational Satya Bharti Primary Schools, 187 have been constructed by Bharti Foundation on the land allotted or leased either by the government, panchayats or donors. Additionally, 49 Government Primary Schools have been adopted in Rajasthan.

Replicability and Scalability of Program

The Satya Bharti School Program is a 550 school, large scale, replicable project which aims to develop an education model that can be implemented in rural areas and can withstand the roughest grass root level circumstances like lack of infrastructure, quality of teachers, learning levels of the students and the like. Thus establishing our schools in under-developed far flung areas meant that the best of infrastructural help was provided to construct, maintain and renovate our schools towards creating a conducive environment for children. With most children being first generation learners from the bottom of the pyramid, the learning levels were found to be abysmally low. Thus the curriculum has been designed keeping in mind the varying learning levels of children, helping them adapt to child-friendly teaching learning processes.

Satya Bharti School Program adopts a two-pronged approach for implementation. On one hand, Bharti Foundation is establishing its own Satya Bharti Primary Schools, with an aim to reach out to underprivileged children in the remotest corners of the country. On the other hand, Bharti Foundation is adopting existing government schools to improve the quality of education being imparted there. 49 government schools have been adopted in Neemrana and Amer in Rajasthan, reaching out to over 6,000 underprivileged children. By doing this, the model showcases the way for implementation of both new schools and government schools. SATYA BHARTI SENIOR SECONDARY SCHOOL PROGRAM

About the program

The Satya Bharti Senior Secondary School Program is aimed at all-round development of students- enabling them with academic support, vocational skills, life skills, value education and social and cultural development. The end aim of the program is to help transform students into employable citizens of the future .

Bharti Foundation plans to open 50 Satya Bharti Senior Secondary Schools, one for every cluster of 10 primary schools to be set up by the Foundation. Thus the 500 primary schools will act as feeders to the 50 senior secondary schools planned. All these schools will provide both academic support and vocational training skills to children, enabling them to learn skills that will help them be employable once they pass out of school. All the schools will also be set up under the public- private partnership (PPP) model, in collaboration with state governments.

The Government Satya Bharti Adarsh Senior Secondary School

In keeping with the philosophy of opening senior secondary schools under the PPP model, Bharti Foundation has entered into a partnership with the Punjab Government to open six senior secondary schools in the state under the Adarsh Scheme. Of this, the first school has been opened at Chogawan, Amritsar and was inaugurated on April 8, 2010 by Dr. Upinderjit Kaur, the Hon’ble Minister for Education, Punjab. The other five schools under this scheme will be set up in Fattuvilla in Amritsar, Sherpur Kalan, Rauni, Jhorran in Ludhiana and Jhaneri in Sangrur. • About the Partnership

o Punjab Government will provide land to Bharti Foundation on a long term lease

o Government will provide a part of the capital expenses and also partially support the annual recurring expenditure on a per child basis

o Bharti Foundation shall bear the remaining capital and recurring costs

• Features of the Six Government Satya Bharti Adarsh Senior Secondary Schools

o Pre- Primary to Class 12

o CBSE Curriculum

o English medium.

o Facilities like

 Computers

 Labs

 Library

 innovative teaching aids

 sports facilities

 teacher training facilities.

o Bharti Foundation will employ academic and administrative staff

o Best in class teaching learning material and quality training

o Bharti Foundation will be responsible for

 project management

 monitoring and evaluation

 curriculum development

 training module development  all school operations

o Currently school at Chogawan operationalised till Class VI

o One class to be added each year SCHOOLS FEATURES AND FACILITIES

The Satya Bharti Schools have been designed keeping in mind the needs and requirements of children. Thus the school has some special features and facilities that make it attractive and inviting for children to attend school on a regular basis .

Some of the special features of a Satya Bharti School includes:

Colorful Buildings

The colorful and vibrant buildings of Satya Bharti Schools stand out as symbols of hope and agents of change for the community. The building design promotes natural flow of light and air, thereby saving electricity and providing a conducive, joyful learning environment to the children.

Drinking Water and Electricity

Lack of drinking water and regular supply of electricity is a reality and a huge challenge in remote parts of India. At Satya Bharti Schools various options like bore wells, submersible pumps, private water pipelines and water tankers have been adopted to ensure regular availability of water. Intense dialogue with the government and the local authorities has resulted in supply of electricity to most of our schools. Additionally, alternate sources of power and the use of inverters are also being explored for schools where the provision of electricity is an impossibility in the near future.

Separate Toilets for Girls

Lack of separate, safe and clean toilets is a key reason for low enrollment, attendance and high drop outs of girl students. Every Satya Bharti School has been provided with clean, safe and separate toilets for girl and boys to ensure clean sanitation facilities.

Equipping the School

Use of technology is an integral part of the teaching and learning process in our schools. All schools, therefore, have been provided with Kid Smart Computers from IBM as well as CD cum cassette players. In addition, schools also have well stocked libraries and playgrounds with swings and slides. Sports equipment for cricket, football and volleyball are provided to enable students to hone their skills, both inside and outside the classroom. HOW THEY OPERATE

Two-shift Schools

The Satya Bharti Schools follow a two-shift system, keeping in mind maximum utilization of all facilities available at the school. The schedule is designed in a manner where classrooms, teachers and other facilities are utilized by all students in a given period of time, so as to increase the efficiency of the system with minimum infrastructural costs .

The Primary schools have classes from Pre-Primary to Class V and require a total of six classrooms to accommodate all students at one time. However, each Satya Bharti School building has a minimum set of three classrooms and one teacher per class of 35 students. Hence, the schools are run in two shifts to ensure that all students have a designated classroom and are not put up in make-shift classrooms. The shift system also allows for individual attention given to all children and optimum use of infrastructure and various TLMs (Teaching- Learning Materials) used in classroom interactions.

Mid-day Meal

The Mid-day meal is an important constituent of the Satya Bharti School Program. Students are provided with wholesome nutritious mid-day meal on a daily basis. The mid-day meal program has been designed keeping in mind the requirements of the children at our schools.

The mid-day meal served at every Satya Bharti School is provided free of cost to every student enrolled in our schools. Planned in consultation with a trained nutritionist, the mid-day meals are prepared, keeping in mind its nutritional value and also adherence to local tastes. With the mothers of students as mid-day meal vendors, it is ensured that the food being served is of the best quality available locally. Students are also taught basic hygiene factors like washing of hands and utensils as part of the mid-day meal exercise. Students’ feedback is also taken at regular intervals to ensure that they enjoy eating what is being served at the schools.

Objectives of the Mid-day Meal Program:

Educational Advancement

o Improve enrolment and attendance o Enhance learning achievement

Health and Hygiene

o Raising nutrition level and not only feeding

o Inculcate hygiene and sanitation practices

Social Equity

o Break caste prejudice by sharing common meal.

o Foster gender equity and encourage women’s participation

o Increase local employment opportunities by identifying women/mothers of students as

mid-day meal vendors ENROLLMENT AND LEARNING LEVELS

Community – based Enrollment Drives

The Satya Bharti School Program operates on “No child to be out of school in a village which has a Satya Bharti School”. It is towards this end that various initiatives have been undertaken to maximize enrollment at our schools. Regular enrollment drives, community sensitization activities and parent education are the key channels to achieve this goal. These have been built into the annual school calendar to ensure implementation . Introduction of Pre-primary Classes

It has been learnt that older children are unable to attend school because they need to take care of their younger siblings. The Satya Bharti Schools have provided for a pre-primary section, which not only starts age - appropriate education for these young children but gets them into the habit of attending school on a regular basis and provides care for the younger children thereby encouraging enrollment in higher classes.

Encouraging Girl Child Enrollment

The Satya Bharti School Program has a very keen focus on educating the girl child. Numerous interactive sessions have been organized with community members to change their mindsets about sending their daughters to school. This has also led to an overall increase in enrollment of students. Special enrollment drives have been conducted by teachers and non-teaching staff to raise awareness about education.

Through an in-built strategy, the Satya Bharti School Program attempts to overcome the challenges that prevent the girl child from coming to school. The following are the key constituents:

• Separate toilets for girls

• Focus on women teachers for the primary schools. Currently 57% of our teachers are lady teachers.

• All the attending maids (1 per school) are women

• Women - centric themes are in-built in the curriculum and school programs such as Bal Sabhas and Khas Batein

• Special quarterly campaigns to gather data on the number of girls out of school and then devise strategy to enroll them with immediate effect

• Special recognition campaigns for girl achievers

• Special sessions with parents of girl students during Parent-Teacher Meetings to ensure regularity and completion of education

• Community campaigns led by our girl students encouraging girl child education

• All school programs have a special component incorporating gender issues such as women health during health & hygiene campaign

Year-round Schools

The Satya Bharti Schools are run as year- round schools with shorter breaks during the summer and winter season. This is done with the intention to reduce drop-outs, which is typical post a long break in rural settings. Additionally since these children are mostly first generation learners, they tend to show a decline in their learning levels post a long vacation. TEACHERS

The Satya Bharti Schools are temples of learning, aiming to achieve much more than just academic excellence for the children. We work towards shaping them to be good human beings, confident and ready to face the world as conscientious citizens. Our teachers are the most important conduit in this process. While we look towards them to help groom and educate our children, we also remain committed to help our teachers with training programs, in-school support and innovative teaching methods and curriculum. Each one of them has to be a role model for the children in terms of behaviour and personal conduct, in addition to possessing excellent subject knowledge.

Recruiting From Local Villages

Recruiting quality teachers for village based schools remains a challenge for us. Thus the recruitment process looks at hiring young and dynamic individuals from the local communities, who have a passion for teaching children from local communities. Recruitment drives are carried out at the local cluster levels to enable maximum number of people to appear for the selection process. Ten major recruitment drives were carried out during the last year at different locations recruiting more than 500 teachers for the new academic session starting April 2010. Additionally, these drives also helped generate a database of approximately 800 potential candidates.

Well Structured Recruitment Process

The recruitment process has been reviewed and revamped based on the experience of recruiters last year. Moving away from just written tests and technical interview sessions, the process now encompasses a more robust approach to recruitment. It focuses on the holistic assessment of teachers’ personality and dynamism as individuals. Mock teaching sessions are used to assess the teaching skills as well as attributes such as classroom management, interaction with children, confidence, energy and motivation levels. Teachers are also put through a process of group exercises to review their communication and presentation skills, team work and leadership skills. Teachers are selected not only for the qualities they possess but also for their potential to adopt the teaching methodologies used at the Satya Bharti Schools.

Robust Training and Re-training

New teachers take minimum of 6 months to reflect desirable change The training of teachers is one of the most important constituents of the Satya Bharti School Program. Every teacher undergoes a basic foundation course of 12 days of pedagogical training before their first day at school. This is followed by another 12 days of training through the entire year and 10 days of classroom-based pedagogical support. The training modules are designed to equip teachers with the required skills, enhance teaching quality and help them to hone higher order thinking and communication skills in children through the use of innovative pedagogy. The new teachers are trained for basic levels of performance. Thereafter each module they are trained in ensures a more advanced level of pedagogic training. The performance of our teachers is measured against a set of parameters by a field team that identifies strengths and areas of improvement. Teacher performance is also benchmarked against the holistic quality improvement levels of the students.

Teacher evaluation parameters

• Subject knowledge (through test)

• Managing classroom environment

• Organising and planning skills

• Student interaction

• Creativity and innovation

• Communication skills

• Classroom practices and management

• Use of teaching aids

• Beginning and closure of lessons

• Team spirit and interpersonal relations

• Personal discipline

• Moral values

• Parent management

• Administrative ability

• Awareness of health and hygiene

• Computer skills

Performance assessment reports are used to identify gaps in teacher performance and the special training needs of every teacher are mapped accordingly. It is basis this mapping of requirements that need-based training modules are prepared. The teachers are then put through additional training cycles that aim at closing the gaps in capabilities and constantly innovate and instill new practices.

Enhancing Accountability by Rewarding Performance To ensure year - round quality education in each classroom at the Satya Bharti Schools, it is important that our teachers are self-motivated and high-performing individuals. We have created a ‘Rewards and Recognition’ policy that enables, recognizes and shows a clear growth path to our teachers. Supported by well established performance monitoring, coaching, training and HR systems, our teachers are being motivated to excel. CURRICULUM

Innovative curriculum

The curriculum has been designed to provide children with opportunities to explore and learn about all facets of life. Teachers are trained to conduct engaging, child-centric activities which help students obtain an authentic understanding of concepts. Multi-media technology like computers and audio-visual aids has complemented textbook-based learning. Students are also engaged in outdoor activities. The classrooms are also designed as child-friendly spaces filled with innovative teaching and learning materials and colorful charts and displays to stimulate a child’s mind and inculcate love for learning. . Teachers are encouraged to teach by:

• Participation of children in activities, group work and opportunities to speak in class.

• Encourage higher order thinking in children

• Connecting text books to real life

• Curriculum which encompasses life skill education by focusing on building :

o Communication skills

o Group work skills

o Decision making skills

o Problem solving skills

o Values

Components such as Bal Sabhas, Khas Batein, story time, Saturday theme activities, facilitates the above in addition to being imbued in daily classroom teaching . Additions to the curriculum in the last year:

• Integration of computer enabled lessons using multimedia content

• Use of cassette players to enhance listening skills and energize lessons, for language learning

• Integration of “Bharti Udayan Care Curriculum on Health, Hygiene & Life Skills”.

• Saturdays planned as theme and activity days.

o Themes built around health and hygiene topics

o A life skills theme allotted for every two months e.g. disease prevention, environmental health.

o Competitions based on skill of the month e.g. debates, role-plays, skits etc for communication skills.

Remedial Learning Program

A baseline study of the children enrolled in our schools indicated that most of them did not meet the desired threshold learning levels. With this information and the background that most of these children are first generation learners and do not have any academic support at home, we introduced the Remedial Learning Program (RLP) in August 2008. It was launched to ensure that all children acquire and display linguistic and mathematical skills appropriate to their age and class.

The remedial learning program methodology

• Program is based on well tested models of lab approach teaching

• Children are grouped in batches basis their learning levels

• Teachers are trained in teaching-learning modules

• Children are taught through computers, group studies, interactive sessions and specialized reading and learning campaigns

• The program includes involvement of parents through regular Parent-Teacher Meetings and sharing of student's progress COMMUNITY PARTICIPATION AND DEVELOPMENT Community participation through education is an important constituent of the Satya Bharti School Program. The program provides different means through which community participation is encouraged at its schools. This increased community engagement fosters a bond between the community and the schools. It also teaches children the importance of recognizing one’s roots and giving back to society and. By promoting community participation in schools, the students of the Satya Bharti Schools also become more aware of the issues plaguing the community and work together towards eliminating them.

Community Partnerships

Community participation is an integral constituent of the Satya Bharti School Program. Built on a community partnership philosophy, the Satya Bharti Schools integrate community participation as an important constituent of the entire administrative process involved in running the schools. An amount of more than Rs. 30 lakh has been resourced from the community in the last year in the form of material and monetary donations to the schools. .

The Program invites active community involvement

• Participation in school activities by way of planting trees, cleaning the school and helping in construction

• Donation of materials to the school

• Helping preserve linkages with local culture, arts and craft

• Giving feedback on the school and it's activity

• Providing land free of cost for setting up the school

Community Volunteering

It is to encourage and foster a feeling of community commitment and belonging with the Satya Bharti Schools, community members are invited to be a part of school activities on a daily basis. In a recent community volunteer drive, conducted by 6 Young Leaders from Bharti Retail, a Bharti Group Company, more than 1600 volunteers from the community had signed up to take classes at our schools during the summer camp to be held in June 2009. The community volunteers took sessions with the children in local arts and crafts, storytelling and music during this time. This has been a very successful initiative for the Satya Bharti School Program.

Objectives:

To expose our students to learning beyond just the curriculum and exposure to various vocations Engaging the community more actively with school Inculcating the learnings from this program/exposure into our curriculum Community Awareness

Students and teachers across our Satya Bharti Schools also undertake a lot of community awareness programs to sensitize community members on various issues like child marriage, the importance of education for girls, banning female foeticide. MONITORING AND SUSTAINING QUALITY EDUCATION AT SATYA BHARTI SCHOOLS

Standard Operating Procedures

The area of crucial importance at Bharti Foundation is imparting quality education in every classroom of our 236 operational schools. In order to ensure consistency of operations and standards in each school, a Standard Operating Procedures Manual is being created where each school-based policy and process has been presented in a structured and simple manner. Teachers and field staff have been extensively trained on these processes, specially designed for ensuring quality education is imparted and uniformity of application is being maintained through regular supervision to ensure quality education across.

Internal Process Checks

Process checks are critical to ensure constant and enduring quality in processes to ensure quality education at the schools. Accordingly, audit checklists are created to carry out comprehensive process audits at the schools. The results are then disseminated as advisory for all schools to use as a guideline for improvement in the quality of education. Audit reports are also given to the process owners in order to strengthen their efficiency.

Monitoring Mechanisms

Monitoring Mechanisms Fortifying Monitoring and Assessment Framework of Schools. With all 236 schools operational and more than 30,000 children enrolled across five states, the monitoring of the Satya Bharti School Program, the quality education initiative by Bharti Foundation becomes extremely crucial. In our pursuit to deliver quality education, it is important that we are aware of performance levels of each school and its teachers. It is to keep a track of the school-wise performance that the following tools have been put into practice:

1. School Management Information System (MIS)

The MIS is an automated simple-to-fill school database which captures comprehensive data relevant to the schools including enrollment of children, dropouts, attendance, learning levels, holistic development scores etc. This is then compiled at the Cluster level, District Level and State Level before being submitted to the Gurgaon office. The information gathered at the different levels showcase the quality of each school and its performance and also gives an overall state and district wise progress on the above aspects.

2. Quarterly School Report Card

A Quarterly School Report Card has been formulated to monitor the progress of a school by grading it on set parameters,The parameters include academic and non- academic criteria like student enrollment, dropouts, student attendance, curriculum coverage schedule, teacher attendance, community mobilization etc. The Report Card helps give a picture of the quality of education imparted at any school at a glance and also creates a sense of healthy competition between schools.

3. Teacher Observation Report

The Teacher Observation Report is a snapshot of teachers vis-à-vis their performance at the schools. Thus the report captures details like classroom environment, organizing skills, student interaction, creativity and innovation, communication skills, etc. highlighting the efforts made by the teachers at the schools. The report helps identify both strengths and weaknesses of individual teachers and maps teachers to required training plans and programs. This also allows cluster coordinators to provide necessary academic and non-academic support to the teachers to enable to them to provide quality education to students

OBJECTIVES OF STUDY

Fixing the objective is like identifying the star. The objective decides where we want to go, what we want to achieve and what is our goal or destination. Every study is carried out for the achievement of certain objectives. The objectives of this study were following:-

1. To know the level of awareness regarding the education program being run by the foundation.

2. To probe the reasons from the community for not sending their children in Satya Bharti Schools.

3. To evaluate the standard of education.

4. To know the actual reasons of transition drop- out.

5. To mobilize people to send their children to Satya Bharti Schools by having detailed discussion with them about the school and clearing their doubts.

RESEARCH METHODOLOGY

Management essentially is concerned with the direction and control of various activities to attain the business objectives.

Marketing management in general and marketing research in particular give clues to an enterprise as to what the customers are looking for based on the study of their performance and attitudes the enterprise either design the new product or service or modify the existing one. Marketing research therefore provides solution to the critical problem that the organization faces.

This section defines the research methodology, which has been adopted for the purpose of study. It shows the type of samples, design used, sample size and the procedure used for handling special problems during the course of study. It includes the description of the research design, data collection, research instruments and sampling.

Methodology makes the most important contribution towards the enrichment of the study. In a research there are numerous methods and procedures to be applied but it is the nature of the problem under investigation that determines the adoption of a particular method for all studies. Method selected should always be appropriate to the problem under investigation.

The generally accepted methods of research are historical method, experimental method, survey method, case study and genetic method. The decision upon the method to be employed, however, always depends upon the nature of the problem selected and the kind of data necessary for its solution. Methods selected should always be appropriate to the problem under investigation, feasible, well planned and well understood. Some changes and additions in the details of the method may be necessary as the study proceeds but the main plan of approach should be ready at the start and the researcher should be able to describe it clearly.

RESEARCH DESIGN:-

Both exploratory research design and descriptive research design have been used in research because the study is conducted for the first time and also reasons for drop- out, reasons for not sending children in SBS are described.

SOURCE OF DATA:-

Data may be obtained either from the primary source or the secondary source by seeing the objectives to be achieved. A primary source is one that itself collects the data. A secondary source is one that makes available data, which were collected by some other agencies.

The main research instrument in collecting the primary data is “the questionnaire”. This is by far the most common instrument in collecting the primary data which has been used for fulfilling our objectives for obtaining further information. Interview has been conducted with respondents so that the response may not become biased.

Secondary information has been obtained through some websites and books.

SIZE OF SAMPLE:-

For children coming to Satya Bharti School

School with more enrollment- 30% of the total enrollment in school

School with less enrollment- 50% of the total enrollment in school

School Enrollment Sample (No. of households)

Hambran 169 51

Talwara 68 34

Tungaheri 117 34

Jattpura 53 27

For children not coming to Satya Bharti School

School with more enrollment - 35

School with less enrollment - 25

School Sample (No. of households)

Hambran 35

Talwara 25

Tungaheri 35

Jattpura 25

For drop- outs All students who have dropped out.

SAMPLING DESIGN:-

Probability sampling has been used in selecting the sample. Under this simple random sampling has been used to select sampling units.

COLLECTION OF DATA:-

The data was collected with the help of the close ended questionnaires which were filled by the researcher himself through

1. Interaction with parents whose children are enrolled in Satya Bharti School. 2. Interaction with the parents who are not sending their children in Satya Bharti School. 3. Interaction with the parents who have admitted their children in other school or have taken out the students from Satya Bharti School. Also data was collected by interviewing the teachers & children of Satya Bharti Schools and observing the various records, processes and other things of the schools.

Households whose children come in Satya Bharti School TUNGAHERI & JATTPURA

Q1. From where you get to know about Satya Bharti School?

Analysis:

TUNGAHERI JATTPURA

Interpretation:

From above analysis I have interpreted that at Jattpura teachers have made more efforts to mobilize people to join SBS, but at Tungaheri more people have mobilized others to join SBS. Q2. Do you know about aims and objectives of Satya Bharti School? Yes/No

If yes then explain.

Analysis & Interpretation:

Most of the people think free education as only objective of SBS ( Only at Jattpura 2 households said Quality education as objective of SBS). From this I have interpreted that there is need to make people aware that quality education at free of cost is main objective of SBS.

Q3.What do you think is the best thing in school?

Analysis: Tungaheri Jattpura

Interpretation:

From this I have interpreted that in both schools mostly people like quality of education and teachers. But at Tungaheri more people like quality of education as compared to Jattpura. Q4. Do you think teaching methodology is good for the development of your child? Yes/No

Give reasons for your answer.

Analysis:

Tungaheri Jattpura

Interpretation:

From this I have interpreted that most of them think that teaching methodology is good for development of child because it helps in fast & better learning and reasoning skills improve. Those who think teaching methodology is not good, the reason is that intelligence of child, study at home and care at home are necessary for development of child. Q5. Do you have any idea that how many schools are being run by Bharti Foundation?

Analysis:

Tungaheri Jattpura

Interpretation:

From this I have interpreted that people have no knowledge about strength (Network of schools) of SBS in Ludhiana, Punjab and India.

Q6. Do you think there is any change in child after joining SBS? Yes/No

If yes give details. Analysis:

Tungaheri Jattpura Tungaheri Jattpura

Interpretation:

From this I have interpreted that in Tungaheri SBS has more impact on children than Jattpura.

Q7. Is there any change in community after the establishment of SBS? Yes/No

If yes give reasons.

Analysis: Tungaheri Jattpura Tungaheri Jattpura

Interpretation:

From this I have interpreted that in Tungaheri SBS has better impact on community than Jattpura.

Q8. Do you think the teaching and non- teaching staff is cooperative? Yes/ No

If No give reasons.

Analysis: Tungaheri Jattpura

Interpretation:

From this I have interpreted that in terms of cooperation there is not much difference between Tungaheri and Jattpura school staff. Those who said ‘No’ gave reason that staff don’t listen to their complaints.

Q9. Do you think the mid-day meal provided to child is of good quality? Yes/No

Give reasons for your answer.

Analysis: Tungaheri Jattpura Tungaheri Jattpura

Interpretation:

From this I have interpreted that though more people at Jattpura like quality of mid-day meal but In Tungaheri more people like because it’s healthy, which is an important factor to decide the quality of meal. Thus food is more healthy at Tungaheri than Jattpura. 1 household at Tungaheri who don’t like quality of meal gave reason that it is poorly cooked.

Q10. Will you mobilize others to join SBS? Yes/No

Give reasons. Analysis: All of them will mobilize others to join SBS.

Tungaheri Jattpura

Interpretation:

From the above analysis I have interpreted that At Tungaheri more people mobilize others to join SBS because of its good quality education as compared to Jattpura. Q11. Do you think there is any difference between SBS and Other school? Yes/No

If yes give reasons.

Analysis: All said that there is difference between SBS and other schools

Tungaheri Jattpura

Interpretation:

From this I have interpreted that almost comparable no. of people in Tungaheri and Jattpura think that quality of education is better at SBS than other school.

Q12. Do you think there is any area of improvement in SBS? Yes/No

If yes then explain.

Analysis: Tungaheri Jattpura Tungaheri Jattpura

Interpretation:

From this I Have interpreted that important area of improvement in Tungaheri is Infrastructure and in Jattpura is transport.

Q13. Is there any drop out child in your family? Yes/No

If yes give reason.

Analysis: Interpretation:

No drop out child in any family. Households whose children are not coming to Satya Bharti School TUNGAHERI & JATTPURA

Q1. Do you have any Knowledge about SBS? Yes/No

Analysis:

Tungaheri Jattpura

Interpretation:

All are aware about SBS. This means good efforts have been made at both places to make people aware about SBS.

Q2. In which school is your child enrolled?

Analysis: Tungaheri Jattpura

Interpretation:

From this we can see that in Tungaheri mostly children study in Govt. school and in Jattpura mostly in Private school.

Q3. Do you think there is any difference between SBS and other schools? Yes/No

Give reasons for your answer.

Analysis & interpretation:

 ‘No’ difference between SBS and other school

School No. of households %age Reason

Tungaheri 14 40% Same teaching

School No. of households %age Reason

Jattpura 1 4% Same teaching

 ‘Yes’ there is difference between SBS & other school

School No. of households %age Tungaheri 21 60%

Out of these 21 households some have given positive differences & some have negative.

+ve difference- 66%

Better teaching ,facilities ,free of cost

-ve difference- 34%

Better teaching at other school, no certificate after 5th at SBS

School No. of households %age

Jattpura 24 96%

Out of these 24 households following have given positive & negative differences

+ve difference- 29%

Better teaching, facilities, free of cost

-ve difference- 71%

Better teaching at other school, no certificate, no homework

This shows that in Tungaheri more people think SBS is better than other school as compared to Jattpura.

Q4. Do you know any SBS nearby? Yes/No

Analysis:

Tungaheri Jattpura

Interpretation: All know about SBS nearby. This shows good efforts have been made to make people aware about SBS.

Q5. What is the reason that you are not sending your child to SBS?

Analysis: Tungaheri Jattpura

Interpretation:

The above analysis shows that in Tungaheri mostly people don’t send their children to SBS because child is already enrolled in other school, people are afraid of not getting certificate after child has passed 5th class. But in Jattpura most of the people think that there is better teaching at other school (Private school) and they are afraid of not getting certificate after child has passed 5th class. In Tungaheri 45% people gave negative reasons for not sending child to SBS and in Jattpura 76% people gave negative reasons.

Q6. Would you like to send your child to SBS by next year? Yes/No

Analysis: Tungaheri Jattpura

Interpretation:

More people at Tungaheri would like to send their child to SBS next year as compared to Jattpura.

Q7. According to you, what is an ideal school?

Analysis: Tungaheri Jattpura

Interpretation:

Most people said that quality of education is the main quality of a good school. This shows that people send their child to that school where quality of education is good. Reasons for Drop outs TUNGAHERI & JATTPURA Tungaheri

Jattpura Parameter School

Tungaheri Jattpura

PUNCTUALITY- Whether teachers are coming to school on

time or not 5 4

MAINTENANCE OF REGISTERS- It includes 2 factors

Up to date, Neat & clean both have 0.5 points each

In this following things were checked

Mid day meal register 1 1

Lesson plan ( not up to date at both schools) 0.5 0.5

Teaching learning material 1 1

Attendance register (not neat & clean at both schools) 0.5 0.5

Stock register 1 1

Sub Total 4 4

DRESS- Whether formal or not 5 4

HOMEWORK ( given & checked or not) 5 3

CARE OF CHILDREN 4 5 1. Uniform- it included 2 factors

Whether worn or not, neat & clean or not

2. Homework- done or not

3. Knowledge level

4. Body- Neat & clean or not

5. Discipline- Whether children sit properly & silently while studying and eating or not

Parameter School

Tungaheri Jattpura

UNIFORM 2.5 2.5

(Not neat & clean at both schools)

HOMEWORK 5 4

(Some students in Jattpura have not done homework)

KNOWLEDGE LEVEL 4 3

In Tungaheri

Asked to write ‘Apple’ and written correctly

Asked how much is 11x20 and solved correctly Not required knowledge about computer parts

In Jattpura

Not able to pronounce ‘Grapes’

Not required knowledge about computer parts

Don’t know how much is 10x30

BODY 4 3

In Tungaheri

Nails not cut

In Jattpura

Not neat & clean and nails not cut

DISCIPLINE 5 5 1. Infrastructure & furniture- In good condition and neat & clean

2. Discipline

3. Mid-day meal

4. Teachers

5. Children

6. Overall rating

Parameter School

Tungaheri Jattpura

INFRASTUCTURE & FURNITURE 3 4

Not in good condition at Tungaheri and not neat & clean at Jattpura

DISCIPLINE 5 5

MDM 4.5 4

In Tungaheri more chilly in food and in Jattpura rice is not properly cooked

TEACHERS 4.6 4

CHILDREN 4.1 3.5

OVERALL RATING 4.2 4.1 Households whose children come in Satya Bharti School HAMBRAN & TALWARA

Q1. From where you get to know about Satya Bharti School?

Analysis:

Hambran Talwara

Interpretation:

This means at Talwara teachers have made more efforts to mobilize people to join SBS as compared to Hambran. Q2. Do you know about aims and objectives of Satya Bharti School? Yes/No

If yes explain.

Analysis:

Hambran Talwara

Hambran Talwara

Interpretation:

This shows that in Hambran more people know about the aims & objectives of SBS as compared to Talwara and most of the people think free education as only objective of SBS(Only 2 households at Hambran said quality education as objective of SBS).Thus there is need to make people aware that quality education at free of cost is main objective of SBS.

Q3.What do you think is the best thing in school?

Analysis: Hambran Talwara

Interpretation:

From this I have interpreted that in both schools mostly people like quality of education and teachers. But at Hambran more people like quality of education as compared to Talwara.

Q4. Do you think teaching methodology is good for the development of your child?

Analysis: Hambran Talwara

Interpretation:

From this I have interpreted that most of them think that teaching methodology is good for development of child because it helps in fast & better learning and reasoning skills improve. Those who think teaching methodology is not good, the reason is that intelligence of child, study at home and care at home are necessary for development of child.

Q5. Do you have any idea that how many schools are being run by Bharti Foundation ?

Analysis & Interpretation:

Nobody in Hambran and Talwara knows about no. of SBS in Ludhiana, Punjab and India. Thus there is need to make them aware about network of SBS. Q6. Do you think there is any change in child after joining SBS? Yes/No

If yes give details.

Analysis:

Hambran Talwara Hambran Talwara

Interpretation:

From this I have interpreted that in Hambran and Talwara SBS has comparable impact on children.

Q7. Is there any change in community after the establishment of SBS? Yes/No

If yes explain.

Analysis: Hambran Talwara Hambran Talwara

Interpretation:

This shows that in Hambran SBS has more impact on community than Talwara.

Q8. Do you think the teaching and non- teaching staff is cooperative? Yes/ No

If No give reasons.

Analysis: Hambran Talwara

Interpretation:

From this I have interpreted that in terms of cooperation there is not much difference between Hambran and Talwara school staff. Those who said ‘No’ gave reason that staff don’t listen to their complaints except head teacher.

Q9. Do you think the mid-day meal provided to child is of good quality? Yes/No

Give reasons for your answer.

Analysis: Hambran Talwara Hambran Talwara

Interpretation:

From this I have interpreted that though more people at Talwara like quality of mid-day meal but In Hambran more people like because it’s healthy, which is an important factor to decide the quality of meal. Thus food is more healthy at Hambran than Talwara. 1 household at Hambran who don’t like quality of meal gave reason that it is roasted & has more chilly in it.

Q10. Will you mobilize others to join SBS? Yes/No

If yes give reason.

Analysis:

Hambran

Talwara

Interpretation:

Most of them will mobilize others to join SBS. Only 3 household in Hambran said ‘No’ because they are not concerned with others. The above analysis shows that in Hambran more people will mobilize others to join SBS because of its’ quality of education as compared to Talwara.

Q11. Do you think there is any difference between SBS and Other school? Yes/No

If yes give reasons.

Analysis:

Hambran Talwara

Hambran Talwara

Interpretation:

Almost comparable no. of people in Hambran and Talwara think that in SBS quality of education is better than other school.

Q12. Do you think there is any area of improvement in SBS? Yes/No

If yes explain.

Analysis: Hambran Talwara Hambran Talwara

Interpretation:

The above analysis shows that main area of improvement in Hambran is timing of school and in Talwara is Up gradation.

Q13. Is there any drop out child in your family? Yes/No If yes give reasons.

Analysis:

Hambran Talwara

Interpretation:

At Hambran child dropped out because of improper timing and in Talwara due to migration. Households whose children are not coming to Satya Bharti School HAMBRAN & TALWARA

Q1. Do you have any Knowledge about SBS? Yes/No

Analysis:

Hambran Talwara

Interpretation:

All are aware about SBS. This shows efforts have been made to make people aware about SBS.

Q2. In which school is your child enrolled?

Analysis: Hambran Talwara

Interpretation:

In Talwara mostly children study in Govt. school and in Hambran mostly in Private school.

Q3. Do you think there is any difference between SBS and other schools? Yes/No

Give reasons for your answer.

Analysis & interpretation:

 No difference between SBS and other school

School No. of households %age Reason

Hambran 7 20% Same teaching

School No. of households %age Reason

Talwara 9 39% Same teaching

 ‘Yes’ there is difference between SBS & other school School No. of households %age

Hambran 28 80%

Out of these, following have given positive and negative differences.

+ve difference- 57%

Better teaching ,facilities ,free of cost

-ve difference- 43%

Better teaching at other school, less English learning, poor care

School No. of households %age

Talwara 16 61%

Out of these, following have given positive and negative differences.

+ve difference- 93%

Better teaching, facilities, free of cost

-ve difference- 7%

Better teaching at other school

This shows that in Talwara more people think that SBS is better than other school as compared to Hambran.

Q4. Do you know any SBS nearby? Yes/No

Analysis: Hambran Talwara

Interpretation:

Most of them know about SBS nearby.

Q5. What is the reason that you are not sending your child to SBS?

Analysis:

Hambran Talwara

Interpretation: Hambran 40% people gave negative reasons for not sending their child to SBS and at Talwara 44%.

Q6. Would you like to send your child to SBS by next year? Yes/No

Analysis:

Hambran Talwara

Q7. According to you, what is an ideal school?

Analysis: Hambran Talwara

Interpretation:

Mostly said quality of education as main factor in good school. Reasons for Drop outs HAMBRAN & TALWARA Hambran

Talwara Parameter School

Hambran Talwara

PUNCTUALITY- Whether teachers are coming to school on

time or not 5 5

MAINTENANCE OF REGISTERS- It includes 2 factors

Up to date, Neat & clean both have 0.5 points each

In this following things were checked

Mid day meal register 1 1

Lesson plan( not neat & clean at Talwara school) 1 0.5

Teaching learning material 1 1

Attendance register (not neat & clean at Talwara school) 1 0.5

Stock register 1 1

Sub Total 5 4

DRESS- Whether formal or not 5 5

HOMEWORK (given & checked or not) 5 4

CARE OF CHILDREN 4.5 5 1. Uniform- it included 2 factors

Whether worn or not, neat & clean or not

2. Homework- done or not

3. Knowledge level

4. Body- Neat & clean or not

5. Discipline- Whether children sit properly & silently while studying and eating or not

Parameter School

Hambran Talwara

UNIFORM 4 2.5

(Not neat & clean at Talwara school, Shoes not worn at Hambran school)

HOMEWORK 4 2.5

(Some students in Hambran have not done homework, Homework not neat & clean in Talwara)

KNOWLEDGE LEVEL 4 3 In Hambran

Asked to write ‘Apple’ and written correctly

Asked how much is 11x20 and solved correctly

Not required knowledge about computer parts

In Talwara

Able to pronounce ‘Grapes’

Not required knowledge about computer parts

Asked to write “Chaand” in Hindi and written “Channce”

BODY 5 4

In Talwara

Nails not cut

DISCIPLINE 5 5 Infrastructure & furniture- In good condition and neat & clean

Discipline

Mid-day meal

Teachers

Children

Overall rating

Parameter School

Hambran Talwara

Infrastructure & furniture 5 4

Not neat & clean in Talwara

Discipline 5 5

MDM 4.5 4

In Hambran more chilly in food and in Talwara rice is not properly cooked

Teachers 4.9 4.6

Children 4.4 3.4

Overall rating 4.8 4.2 FINDINGS

1. In Hambran & Tungaheri, more people are aware of education program of SBS as compared to Jattpura & Talwara.

2. 99% of people are not aware of the real objective of SBS.

3. Most of the people mobilize others to join SBS.

4. Most of the people are satisfied with the MID DAY MEAL quality.

5. More than 50% of people like quality of education.

6. In Tungaheri, main reasons of drop out are improper timing & conveyance problem.

7. In Jattpura, main reason of drop out is conveyance problem.

8. In Hambran, main reasons of drop out are improper timing & less strictness.

9. In Talwara, main reason of drop out is transportation problem.

10. In Jattpura, main reason for not sending children to SBS is misconception of not getting certificate & better teaching in other schools.

11. In Tungaheri, main reason for not sending children to SBS is misconception of not getting certificate & already satisfied with the previous school.

12. In Hambran, main reason for not sending children to SBS is elder siblings go to other schools & already satisfied with the previous school.

13. In Talwara, main reason for not sending children to SBS is misconception of not getting admission in Govt. high schools & already satisfied with the previous school.

14. In the end, the overall rating of these schools is as follows:

1. Hambran

2. Tungaheri

3. Talwara

4. Jattpura RECOMMENDATIONS

1. Class timings should be increased. 2. Fare should not be charged for holidays. 3. Bigger transport medium should be there so that all students come in one turn only. 4. Doubts of community members regarding closure of school, not getting certificate after 5th standard and not getting admission in high school after doing 5th from SBS should be cleared. 5. There should be boundary wall in each school. 6. More tests should be taken from students. 7. More stress on computer learning.

PROBLEMS AND LIMITATIONS Every study has some problems and limitations. Some problems arise due to three basic factors which are required for research. These are:-Time, Effort, Money and some problems may be due to any other reason. I also face some problems during study. These are:-

1) It was difficult or sometimes impossible to find conveyance because villages were backward and schools were in the interiors of the village.

2) Accuracy of the response was dependent on the mood and interest of the respondents.

3) Many times the respondents were not available at home.

4) Since it was a sample survey, therefore, results may vary with increase in sample size. But due to shortage of time it was not possible to do census survey.

5) Respondents may have interpreted some questions wrongfully, which may distort the response.

6) It was very difficult to collect the data from the respondents which are illiterate.

7) The responses of the customers may be biased in some questions.

8) Some responses to some questions may not be true because the correct answer was dependent on the knowledge of the respondent.

BIBLIOGRAPHY Websites referred: - www.bhartifoundation.org

Books referred: -

1. Kothari, C.R., Research Methodology: Methods & techniques, 2nd Ed., New Delhi, New Age International Publishers Pvt. Ltd., 2004.