Supervision Annual Report 2013

Bank of

Supervision 2013 Annual Report

Bank of Albania 1 2013 Supervision Annual Report

Reproduction is permitted provided the source is acknowledged. , Sheshi “Avni Rustemi” Nr.24, Tiranë, Shqipëri Tel.: + 355 4 2419301/2/3; + 355 4 2419409/10/11 Fax: + 355 4 2419408 E-mail: [email protected] www.bankofalbania.org Printed in: 350 copies printed by AlbDesign..

2 Bank of Albania Supervision Annual Report 2013 CONTENTS

1. MISSION OF SUPERVISION 7

2. MAIN PROJECTS INVOLVING THE SUPERVISION DEPARTMENT DURING 2013 9 2.1 Financial System Assessment Process 9 2.2 Compliance with Development Policy Loans criteria 11 2.3 Transition from Basel I to Basel II 11 2.4 Vienna Initiative 12 2.5 Treatment of non-performing loans 14 2.6 Risk-based supervision 14 2.7 Guidelines on loan restructuring 14 2.8 Recovery plans 15

3. REGULATORY FRAMEWORK AND LICENSING 16 3.1 Regulatory framework 16 3.2 Licensing 18

4. PERFORMANCE AND RISK ANALYSIS IN THE BANKING SYSTEM AND NON-BANK FINANCIAL INSTITUTIONS 23 4.1 Albanian banking system highlights 23 4.2 Equity ownership structure by country of origin 24 4.3 Banking system structure 24 4.4 Management of banking activity risks 27 4.5 Non-bank financial institutions and savings and loan associations 45 4.6 On-site examinations 49 4.7 Anti-money laundering and transparency 51 4.8 Credit Registry 54

Annex 1. Organisational Structure of Supervision Department 57 Annex 2. Each bank’ s specific share in the banking system 58 Annex 3. Assets and liabilities 59 Annex 4. Core financial indicators 61 Annex 5. Banks’ shareholders 62 Annex 6. Data on the shareholders/partners of the non-bank financial institutions 63 Annex 7. Geographic distribution of branches and banking agencies within the territory of the Republic of Albania by prefectures 64 Annex 8. E-banking products approved by the Bank of Albania 64 Annex 9. Distribution of e-banking products/services by commercial banks as at end-2013 65 Annex 10. Entities licensed by the Bank of Albania by year 65 Annex 11. Banking system statistical indicators till 2013 65 Annex 12. Bank network as at end 2013 66 Annex 13. List of banking supervision regulations in force as at December 2013 67 Annex 14. Banks and branches of foreign banks licensed by the Bank of Albania 70 Annex 15. Non-bank financial institutions 75 Annex 16. Unions of savings and loan associations 81 Annex 17. Savings and loan associations 82 Annex 18. Foreign Exchange Bureaus 91

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B o x e s

Box 1. Core Principles for Effective Supervision and their Assessment 10

Box 2. Vienna Initiative II and the contribution of the Bank of Albania 12

Box 3. Impact of macro-prudential measures on boosting lending 35

T A B L E S

3. REGULATORY FRAMEWORK AND LICENSING Table 1 Number of money transfer agents as at end-2013 22

4. PERFORMANCE AND RISK ANALYSIS IN THE BANKING SYSTEM AND NON-BANK FINANCIAL INSTITUTIONS Table 2 Total banking system assets and loans as a percentage of GDP 25 Table 3 Key banking system asset items 25 Table 4 Key banking system liability items 26 Table 5 Change in off-balance sheet items during 2013 26 Table 6 Herfindahl Index of asset, deposit and loan concentration 27 Table 7 Quarterly credit growth in 2013 27 Table 8 Lending by sector and purpose of use 28 Table 9 Structure of outstanding loans by maturity 28 Table 10 Structure of outstanding loans by currency 29 Table 11 Share of outstanding loans by rate 31 Table 12 Type of collateral by sector and currency 33 Table 13 Loan to deposit ratio 37 Table 14 Up to one and three-month maturity gap for the banking system 39 Table 15 Shareholders’ equity and its components 42 Table 16 Banking system risk-weighted assets 43 Table 17 Main profitability ratios 44 Table 18 Profitability ratios from main activity 44 Table 19 Average profitability ratios 44 Table 20 Efficiency ratio 45 Table 21 Total assets of NBFIs classified by their main activity, December 2012 -December 2013 46 Table 22 NBFIs’ loan portfolio, net and gross, December 2012-December 2013 46 Table 23 Loan portfolio quality ratios, December 2012-December 2013 47 Table 24 Number of SLAs and members, December 2012-December 2013 48 Table 25 Assets of unions and SLAs’ network, December 2012-December 2013 48 Table 27 Website address of banks providing information to customers 53 Table 28 Number of queries submitted to the Credit Registry by the reporting institutions 55

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C H a r t s

3. REGULATORY FRAMEWORK AND LICENSING Chart 1 Financial and banking sector structure and ownership 19 Chart 2 Number of bank branches/agenciesin years 20 Chart 3 Geographical distribution of resident population and of bank branches/ agencies’ network 21 Chart 4 Foreign exchange bureaus through the years 21 Chart 5 Geographical distributions of foreign exchange bureaus in 2013 21

4. PERFORMANCE AND RISK ANALYSIS IN THE BANKING SYSTEM AND NON-BANK FINANCIAL INSTITUTIONS Chart 6 Equity ownership structure by country of origin and performance 24 Chart 7 Monthly credit growth in 2013 27 Chart 8 Outstanding loans to businesses and households, as a percentage of total loans 28 Chart 9 Volume of outstanding loans by maturity and by currency 29 Chart 11 Loans by branches of the economy and non-performing loans by branches of the economy 30 Chart 12 Non-performing loans and loan portfolio growth 30 Chart 13 Outstanding non-performing loans in the banking system 30 Chart 14 Loan loss provisions 31 Chart 15 Net non-performing loans to regulatory capital 31 Chart 16 Outstanding non-performing loans to businesses and households 32 Chart 17 Share of non-performing loans by currency 32 Chart 18 Quarterly performance of ‘Foreign currency non-performing loans unhedged against the exchange rate risk to outstanding foreign currency loans unhedged against the exchange rate risk 32 Chart 19 Loans secured by collateral, by type 32 Chart 20 Customer deposits 36 Chart 21 Deposits by remaining maturity 36 Chart 22 Deposits in three major currencies 37 Chart 23 Liquid assets by item and liquidity ratio 38 Chart 24 Liquid assets by currency 38 Chart 25 Up to three-month maturity gap by currency, and the asset-liability gap by maturity 39 Chart 26 Shareholders’ equity 41 Chart 27 Capital adequacy ratio and its components 42 Chart 28 Risk-weighted off-balance sheet items 43 Chart 29 Number of reportings of suspicious activities across the years 51

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6 Bank of Albania Supervision Annual Report 2013

1. MISSION OF SUPERVISION

As the central bank of the country, the Bank of Albania carries out the supervisory function pursuant to the Law on the Bank of Albania No 8269, dated 23.12.1997, amended, and the Law on banks in the Republic of Albania No 9662, dated 18.12.2006, amended. In compliance with its legal responsibilities as the supervisory authority of banks and other financial institutions licenced by it, the Bank of Albania:

• Aims at ensuring a sound banking activity, by drafting and implementing relevant policies and appropriate and flexible regulatory framework, in line with the country’s development dynamics to safeguard the soundness of banks and the stability of the banking system and beyond, as well as to prevent financial crisis in this sector and protect depositors;

• Contributes to the stability of the banking system and beyond, by monitoring market developments and recommending necessary measures for institutions it supervises to adapt to such developments and be managed according to the best practices;

• Promotes market discipline by requiring enhanced transparency for banking and financial products and services;

• Contributes to fair competition among institutions it supervises and aims at ensuring equal treatment of institutions it licenses and their customers, in compliance with the relevant supervisory policies and rules in force. In this context, it is guided by the principle that the same types of financial risks and other issues related to regulation are subject to the same rules across all segments of the market, to reduce the potential for regulatory arbitrage.

The Bank of Albania fulfils its supervisory function by:

a) Drafting and improving the regulatory and supervisory framework, to align it to the European directives for effective supervision, the country’s specifics, and the best practices;

b) Regulating the entry into the market of potential banks, shareholders and administrators that have a good reputation based on verifiable and reliable information;

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c) Conducting a proactive and effective supervision, by implementing principles of risk-based supervision through regular on-site examinations and off-site analysis of licensed institutions’ indicators, and through corrective measures to address the various concerns;

d) Cooperating with supervised institutions, other domestic financial institutions, foreign supervisory authorities, and foreign banks operating in the Republic of Albania through their branches or subsidiaries.

In complying with the supervisory function requirements, the Bank of Albania strives for the highest level of integrity, professionalism, efficiency, transparency and constant improvement of its supervisory capacities.

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2. MAIN PROJECTS INVOLVING THE SUPERVISION DEPARTMENT DURING 2013

2.1 Financial System Assessment Process

In October-November 2013, the banking system and its supervision were subject to an assessment by the International Monetary Fund and World Bank group. The assessment involved all the segments of the financial system, such as their supervision and alignment with international standards, capacity of public authorities to identify and manage various risks, and inter-institutional cooperation. In discussions with the IMF and WB mission, the capacity of the banking sector and of the financial system to withstand the international financial crisis was assessed as positive.

In this regard, it was underlined that the endeavours by the authorities for identifying and managing risks had been in the right direction and extent. Recommendations were also made for improving and completing the already initiated processes, which are translated into detailed work plans of respective institutions. Some of these recommendations were incorporated in the terms of the recent arrangement with the IMF, whose timely and qualitative implementation takes special importance.

The mission assessed that the Bank of Albania, against the unfavourable and challenging economic setting due to the global financial crisis, has largely complied with the Basel’s Core Principles for Effective Banking Supervision. The work done and improvements of concepts for a complete implementation of the risk-based supervision were assessed positively.

In the framework of the mission, one method for measuring the banking system’s resilience against shocks to liquidity was the stress test exercise for liquidity risk. In line with the most recent practices and best international standards for this purpose, a new methodology, developed in cooperation with IMF experts, was applied. Based on the concept of maturity baskets, the methodology is a step forward compared to the existing one used by the Bank of Albania, trying to suppose a more real picture of consumer and markets behaviour, in a potential liquidity crisis situation.

In the same context, other stress tests were conducted on the credit risk and market risk. The applied methodology consists in measuring the resilience of the Capital Adequacy Ratio to potential shocks through the supposed

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increase of non-performing loans, and supposed exchange rate and interest rate volatility. The stress test was conducted by applying standard shocks used in similar tests in other financial systems, which were made available by the assessment mission.

Box 1. Core Principles for Effective Supervision and their Assessment

The Core Principles for Effective Supervision (CPES) are the minimum standard for sound prudential regulation and supervision of banks. They are used by almost all supervisory authorities as a benchmark to achieve sound supervisory practices. The assessment of the country’s compliance with these principles has helped to identify the quality of work on risk management and the stability of the supervised financial institutions. They have also proven helpful in identifying achievements in work practices as well as regulatory and supervisory shortcomings and setting priorities for addressing them.

Originally, the CPES was published by the Basel Committee on Banking Supervision in 1997, with 25 core principles.

In September 2012, the Basel Committee published the latest edition, broadly reflecting the lessons learned from the financial crisis; in this edition, the number of principles increased from 25 to 29. The document reinforces the proportionality concept, i.e. to have the revised principles accommodate a diverse range of banking systems. The proportionate approach allows assessments of compliance with the CPES that are commensurate with the risk profile and systemic importance of a broad spectrum of banks (from large internationally active banks to small, non-complex deposit-taking institutions). Each of the principles consists in some essential criteria, which aim at further elaborating the principle and help towards a more detailed grading of the quality of work by supervisory authorities.

For the assessment of the 29 core principles, the following four-grade scale will be used: “Compliant”, “Largely compliant”, “Materially non-compliant”, and “Non-compliant”. The assessment of compliance with each principle is based on the following 5 elements a) legislation and relevant regulations; b) prudential regulations, including prudential reporting and their publication; c) supervisory tools and instruments, d) institutional supervisory capacities of the supervisory authority; e) evidence of enforcement or non-enforcement.

In accordance with the request by the Financial System Assessment Process (FSAP) mission, the Supervision Department of the Bank of Albania conducted, in advance, a self-assessment of compliance with all the core principles, which was then delivered to the FSAP. The mission used this information to learn about the work of the supervisory authority and made its own assessment on the level of Bank of Albania’s compliance with these principles.

At the conclusion of the assessment, the FSAP process concluded that the Bank of Albania is: “Compliant” for 2 of the Core Principles, “Largely compliant” for 23 of the Core Principles, and “Materially non-compliant” for 4 of the Core Principles.

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2.2 Compliance with Development Policy Loans criteria

Development Policy Loans (DPL) is an instrument of the World Bank, which aims at the preliminary compliance with some essential development criteria, to grant support loans to the Government of Albania. The criteria set in the DPL arise from some of the conclusions of the Financial System Assessment Process. The Bank of Albania has the most important role in fulfilling these criteria, mainly related to legal and regulatory amendments, to improve the functioning and soundness of the financial system. The Bank of Albania is fully committed to fulfilling them, in close cooperation with other relevant institutions.

2.3 Transition from Basel I to Basel II

The Bank of Albania has adopted a gradual approach for alignment with Basel II and European directives on the activity of credit institutions and capital adequacy, taking into account the actual development and needs of the Albanian banking system. This approach will start with the adoption of standard methods for measuring, assessing and monitoring risk, and will continue, in the medium term, with internal and advanced models for measuring, assessing and monitoring risk.

Thus, in July 2013, the Bank of Albania approved a new regulation on the capital adequacy ratio, as a recast of the existing regulation in the light of Basel II. The new legal act is important to both the supervisory authority and the banks in the system. It aims at adapting standard methods on credit risk and market risk, as well as the basic indicator and the standardised approach methods for the operational risk to calculate the capital requirement for banks (pillar I). This will help banks to better address their needs for capital, monitoring these risks at own initiative, ensuring in any case compliance with the required levels for this ratio (12%).

The regulation was drafted and finalised with assistance from the central Bank of Italy in the framework of a two-year twinning programme, and provided for a better alignment of our supervisory regulatory framework with the Acquis Communautaire. Moreover, the regulation is considered to have been launched at an appropriate time, as this standard (Basel II) passed the test successfully in countries and banks that are active in international markets, for whom it was designed. This has created a more complete picture with all the positive and negative aspects arising from its practical implementation. The regulation is seen as an opportunity for banks, to further perfect risk management systems and calculate capital needs more effectively, ensuring, at the same time, a more rational connection of banks’ capital with its risk profile.

Some of the new most important elements introduced in the Regulation are: the concept of the External Credit Assessment Institution (ECAI) and that of the Export Credit Agency (ECA), as well as the use of their assessment to determine

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risk weights according to exposure classes; the broader number of exposure classes as well as the more sophisticated principles and methods for the calculation of risk-weighted exposures, for each class of exposure; principles and methods for credit risk mitigation techniques; requirements for capital and for operational risk covering (unaddressed before in the requirements of the authority); requirements by the supervisory authority on the internal assessment of capital adequacy, based on risk-management strategies.

The lessons from the 2008 crisis pointed to the need for reviewing Basel II, which, after the revisions, is known as Basel III (or capital directive IV). It consists mainly in revisions of capital requirements and constituent elements, introduction of requirements for monitoring liquidity risk, etc. For the Bank of Albania, approximation with the best international standards should be an on-going process. The launching of the Capital Requirement Directive IV will, therefore, enable the alignment of regulatory capital requirements, and inclusion of some additional elements related to the supervision of liquidity risk.

According to the plan of the authority for approximation with Basel II and EU directives, we are working on alignment with pillar II requirements - Supervisory Review Process, through guidelines “On the internal assessment of capital adequacy and supervisory review”. Upon the entry into force of the new capital requirements, the minimum requirements for the publication of information by banks, pillar III - Market discipline will be reviewed and updated during 2014 - 2015.

2.4 Vienna Initiative

During 2013, in its supervisory function, the Bank of Albania has paid special attention to strengthening inter-institutional relations with home country supervisory authorities of banking groups operating in Albania. The importance of this cooperation was clearly identified during the crisis in the euro area, as EU-based banks began to significantly reduce their exposure to South East Europe countries and credit slowed down, posing consequences on the economic growth and stability of these countries. The following box describes the re-establishment of the platform of home-host cooperation (Vienna Initiative) and the role of the Bank of Albania in this framework.

Box 2. Vienna Initiative II and the contribution of the Bank of Albania

Vienna Initiative II builds on the positive experience of Vienna Initiative I, which was established at the height of the global financial crisis of 2008/09. It remains a platform for private-public cooperation, which brings together key international financial institutions, the European Commission (EC) and relevant European Commission (EU) institutions, the principal cross-border banking groups that operate in the Central, Eastern and Southeastern Europe (CESEE), and home and host country supervisory authorities.

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CESEE countries are important hosts to foreign banks headquartered predominantly in Western Europe. In this framework, the financial crisis, especially the sovereign debt crisis in the euro area, has brought conflicts of interest between the banking sector’s home and host countries into the focus of attention. The euro area crisis has highlighted the risk of massive and disorderly deleveraging of euro area parent banks vis-à-vis their affiliates in CESEE and difficulties in cooperation between home and host country supervisory authorities. As a result, countries where foreign banks’ subsidiaries or branches are systemic face particular challenges in safeguarding financial stability and ensuring adequate credit supply for their economies. Taking into account these developments, the initiative was re-launched as “Vienna II” in January 2012, in response to the renewed risks for the region from the euro area crisis, threatening the stability of the region.

The main aim of the Vienna Initiative II is to foster home and host authority coordination in support of stable cross-border banking and guarding against disorderly deleveraging.

More specifically, the mission of this Initiative is to:

• Avoid disorderly deleveraging, which could jeopardize financial stability in host countries and, ultimately, hurt home and host country economies alike. Large- scale, unanticipated rapid deleveraging has created systemic risks and has unduly curtailed overall funding of CESEE banks;

• Ensure that potential cross-border financial stability issues are resolved. The multi- jurisdictional setting is prone to gaps, overlaps, competing objectives and conflicts of interest among authorities, all of which demands attention. Banking groups would benefit from progress in this area as it would strengthen the conditions for stable and well-organised cross-border banking;

• Take effective measures, notably in the supervisory area, in the best joint interest of home and host countries. This requires mutual recognition of concerns by home and host countries, ensuring that host authorities have an appropriate voice, and fostering an atmosphere of trust amongst the parties.

The steering bodies of the Initiative are:

1. Full Forum, consisting of representatives from all participants in the Initiative. The Full Forum decides consensually on its priorities and adopts its working plan. It also approves reports, principles, and recommendations in the framework of the Initiative.

2. Steering Committee, comprising representatives from International Financial Institutions (EBRD, EIB, IMF, World Bank), European Commission and selected participants. It manages the practical work of the Initiative and prepares strategy decisions for the Full Forum.

The Steering Committee reports to the Full Forum in the latter’s meetings. The Steering Committee is chaired by Marek Belka, President of the National Bank of Poland.

Since 2013, the Governor of the Bank of Albania has been a member of the Vienna Initiative II Steering Committee.

The Governor of the Bank of Albania being a member in the highest steering body of Vienna Initiative II is a very important step towards projecting more effectively Bank

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of Albania’s position to the European Union authorities, international institutions and large banking groups, related to euro area developments’ impact on the Albanian financial system. Considering that Albania is the only non-EU member country having a member seat in Vienna Initiative II Steering Committee, it is committed to represent also the interests of countries aspiring to join the EU. Participation in Initiative’s forums has been used as an opportunity to provide significant contribution with relevant suggestions to build on a more fruitful collaboration mechanisms between EU and non-EU members’ authorities. These mechanisms are aimed at ensuring the joint stability of already integrated European markets in the long run. In this role, Albania will, therefore, provide an important contribution to enhancing cooperation between EU and non-EU member countries.

2.5 Treatment of non-performing loans

Following a series of legal and regulatory initiatives aimed at reducing the level of non-performing loans and boosting lending, the Bank of Albania has undertaken a special initiative in cooperation with the Financial Sector Advisory Centre (FinSAC) of the World Bank to address loan restructuring. The goal of this platform is to use international experience to draft plans for the recovery and resolution of non-performing borrowers or those who have started to show problems in individual bank portfolios.

2.6 Risk-based supervision

Pursuant to the medium-term supervision strategy for approximating supervisory standards and practices with those of the European Union, and in compliance with the criteria set out in the Development Policy Loans of the World Bank, during 2013, the new supervision methodology was finalised, aiming at the complete transition to risk-based supervision. The new methodology consists in focusing resources on the supervision of identified and potential risks, unlike the insofar approach, which was based on the static assessment of the licenced institutions. In this regard, two important documents have been drafted: Supervision Policy and Risk Assessment Manual. The latter envisages a new appraisal system for banks, approximated with standards used by EU countries.

2.7 Guidelines on loan restructuring

During 2013, the Supervision Department drafted two guidelines on loan restructuring (one for businesses and one for households), to guide banks and borrowers during this process. The guidelines were drafted dictated by the market need for a comprehensive review of credit relations, under the current circumstances of the domestic economy and difficulties facing businesses and households to pay back banks. The constant messages by the Bank of Albania to promote a sound restructuring process have led to the need for providing

14 Bank of Albania Supervision Annual Report 2013 some guidelines and clarification for participants in the process. Also, a third guideline was drafted on the appraisal of real estate used as collateral by banks during the loan disbursement. The guidelines aim at establishing minimum standards of appraisal for such real estate, enabling comparable appraisal not only within a financial institution but also in the whole financial system.

The guidelines are published and available to the public on the official website of the Bank of Albania.

2.8 Recovery plans

During 2013, the Supervision Department reviewed the Recovery Plans prepared by systemic banks, in response to supervisory requirements by the Bank of Albania. Recovery Plans are documents that set forth recovery measures that the banks plan to undertake to restore their financial situation to normality in the event unfavourable conditions materialise either at market level or for individual banks. As such, these plans serve as useful instruments both for banks and supervisory authorities in the context of managing potential problematic situations.

Based on results obtained from the assessment and in line with the best international standards on bank recovery, in the first quarter of 2014, the relevant instruction was drafted and approved. This instruction further clarifies and structures the requirements for preparing Recovery Plans by banks.

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3. REGULATORY FRAMEWORK AND LICENSING

3.1 Regulatory framework

The drafting and reviewing process of supervision regulatory framework over 2013 was broadly based on the Basel Committee standards and EU directives, also taking into account the best practices in banking regulation, and developments in the Albanian banking system.

Banking supervision regulations continued to be drafted and reviewed by working groups established with representatives not only from the Supervision Department, but also from the Legal Department, Foreign Relations, European Integration and Communication Department, Financial Stability Department, and Payment Systems Department. The opinion of the banking industry and of other financial entities was also taken into consideration.

In 2013, a number of new regulations and amendments to banking supervision regulations were finalised.

New regulatory acts on banking supervision:

- Regulation “On granting the license to non-bank financial institutions” (approved by Decision No 1, dated 17.01.2013 of the Supervisory Council of the Bank of Albania).

This Regulation lays down the conditions, requirements, terms, documentation procedures related to: licensing non-bank financial institutions, microcredit institutions and electronic money institutions to carry out financial activities in the Republic of Albania; granting of prior approvals; obligation to inform the Bank of Albania throughout their activity; approval of agents, etc.

- Regulation “On risk management in the activity of non-bank financial institutions”, (approved by Decision No 2, dated 17.01.2013 of the Supervisory Council of the Bank of Albania).

This Regulation lays down the rules for risk management in the activity of non-bank financial institutions (including some prudential requirements for the electronic money institutions on capital adequacy ratio, provisions, liquid assets, etc.)

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These regulations were reviewed comprehensively to incorporate requirements for electronic money institutions, in compliance with Directive 2009/110/ EC “On the taking up, pursuit and prudential supervision of the business of electronic money institutions” amending Directives 2005/60/EC and 2006/48/EC and repealing Directive 2000/46/EC.

- Guideline “On managing interest rate risk in the banking book” (approved by the Decision No 33, dated 30.04.2013 of the Supervisory Council of the Bank of Albania).

This Guideline lays down the requirements and basic rules on managing interest rate risk in the banking book, the calculation process for the exposure to this risk and the reporting to the Bank of Albania.

- Regulation “On capital adequacy ratio”, (approved by the Decision No 48, dated 31.07.2013, of the Supervisory Council of the Bank of Albania). The Regulation approximates further the regulatory framework with the Directive 2006/48/EC relating to the taking up and pursuit of the business of credit institutions and the Directive 2006/49/EC on the capital adequacy of investment firms and credit institutions, and Basel II Capital Accord.

This Regulation shall enter into force on 31 December 2014, while a testing period is envisaged for a parallel reporting by banks, during 2014.

Amendments to the regulatory framework:

- Amendments to the Regulation “On electronic payment instruments” (approved by Decision No 3, dated 17.01.2013 of the Supervisory Council of the Bank of Albania).

This Regulation lays down transparency requirements on consumer protection related to the issuance of electronic money, relevant commissions, compensation terms, and electronic money issuance limits (instruments and recharge).

- Amendments to the Regulation “On capital adequacy ratio of banks” (approved by Decision No 26, dated 27.03.2013 of the Supervisory Council of the Bank of Albania).

- Amendments to the Regulation “On credit risk management” (approved by Decision No. 27, dated 27.03.2013 of the Supervisory Council of the Bank of Albania).

The amendments provide incentives for banks to carry out the loan restructuring process, as an effective way to prevent the further deterioration of the loan portfolio quality. In concrete terms, a loan, which prior to restructuring was classified as “standard loan” or “special mention loan”, when restructured for the first time, shall maintain the same class.

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- Amendments to the Regulation “On liquidity risk management” (approved by Decision No. 28, dated 27.03.2013 of the Supervisory Council of the Bank of Albania). The decision stipulates the reduction of requirement on liquid assets to short-term liabilities indicators:

• in the national currency (lek) and in foreign currency, at the minimum level 15%, from 20%; and • in total, at the minimum level 20%, from 25%.

These amendments were part of a package of measures undertaken by the Bank of Albania to revitalise lending, and were carried out under a stable liquidity situation of the banking system.

- Amendments to the Regulation “On Prevention of Money Laundering and Terrorism Financing” (approved by Decision No. 55, dated 28.08.2013 of the Supervisory Council of the Bank of Albania).

The amendments reflect amendments to the Law No 9917 dated 19.05.2008 “On prevention of money laundering and terrorism financing” to meet the recommendations of MONEYVAL Committee of the Council of Europe (CoE) for Albania and other recommendations provided by the CoE Conference of the Parties, which has verified the implementation of the European Council Convention “On Laundering, Search Seizure and Confiscation of the Proceeds from Crime”.

3.2 Licensing

As at end-2013, the banking and financial system structure did not change, and continued to consist of 16 commercial banks, 21 non-bank financial institutions, one representative office of a foreign bank, 333 foreign-exchange bureaus, 121 savings and loan associations (SLAs) and two SLAs unions.

Pursuant to the Law on banks, the Bank of Albania is vested with the power to licence and supervise banks, non-bank financial institutions (operating in the field of payment services and money transfer, financial leasing, lending, factoring, microcredit, foreign exchange, guarantees, commitments received and advisory, intermediation and other auxiliary services for the above-listed activities, etc.), savings and loan associations and their unions, foreign exchange bureaus and representative offices. In this regard, throughout 2013, the Bank of Albania has taken decisions related to:

- Granting or revoking licences to banks, non-bank financial institutions, savings and loans associations and their unions, and foreign exchange bureaus; - Approval for the merging of banks with non-bank financial institutions; - Preliminary approval for carrying out additional financial activities not included in the licence annex, by banks and non-bank financial institutions.

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Chart 1 Financial and banking sector structure

BANK OF ALBANIA

Commercial Non-bank nancial Foreign Representa- banks(16) institutions (21) exchange Unions of tive bureaus SLAs (2) ofce (1) Domestic private (333) and capital 52% SLAs(121) Foreign Domestic (11 NBFIs) private private Domestic Domestic capital and public capital foreign private Domestic 81% capital 10% (2 NBFIs) capital private (13 banks) 19% (100%) capital Foreign private (3 banks) (100%) capital 29% (6 NBFIs)

Foreign and domestic private capital Source: Bank of Albania.

- Preliminary approval for transferring the ownership of a qualifying holding, or the control of a bank/financial institution to a third party; - Preliminary approval for issuing subordinated liabilities and their settlement; - Preliminary approval for the bank statute and any relevant amendment; - Preliminary approval for administrators of banks and non-bank financial institutions; - Preliminary approval for the expansion of a bank’s network; - Preliminary approval for money transfer agents acting for the account of non-bank financial institutions licensed by the Bank of Albania; - Banks and other licensed institutions notifications.

In 2013, three non-bank financial institutions were licensed, and three licences were revoked; hence, the number of non-bank financial institutions operating in Albania reached 21. The associations, which applied to carry out the activity as non-bank financial institutions and that were granted a licence by the Bank of Albania are as follows. For the financial activity of factoring: Balcan Factors Albania sh.a., and Profactoring Albania sh.p.k. For the activity of financial leasing: Porche Leasing sh.p.k. Meanwhile, Balcan Factors Albania sh.a and Zig Factoring sh.p.k were revoked the licence for not starting the activity, and Sogelease Albania sh.a after being acquired by Societe Generale Bank Albania sh.a. Also, the licence granted to Platinium Investment sh.p.k for advisory, intermediation and other auxiliary of foreign exchange services was temporary suspended, in October 2013 (until February 2014) upon the request of the institution.

For the purpose of expanding their activity, banks continued to apply for increasing the activities listed in the annex to the licence, as well as for providing new financial and banking services, during 2013. The Bank of Albania approved the additional activity of intermediation in insurance and re-insurance for Raiffeisen Bank sh.a. It also approved the additional activity of providing guarantees and receiving commitments and trading on the account

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of clients, even foreign exchange activities, in a self-organised market of transferable securities, for Intesa Sanpaolo Bank Albania sh.a. Meanwhile, banks continued to increase their activity through technological improvements to provide the electronic banking services of mobile banking and the new POS-Virtual and E-Commerce services to their clients.

The Bank of Albania approved the issuing of subordinated debt by banks, in six cases, and its settlement in two cases. In addition, amendments to 10 commercial banks’ statutes were approved, during 2013.

In 2013, membership of steering committees, audit committees, general executive directors and executive directors of banks and non-bank financial institutions were subject to changes. In 45 cases of preliminary approvals granted by the Bank of Albania for the administrators of banks and of non- bank financial institutions, 14 were for bank steering committee members, 6 for audit committee members, and 25 for general directors and executive directors (head of department/unit/directorate).

Chart 2 Number of bank branches/agencies As at end-2013, banks conducted their activity in years through 529 branches/agencies operating within the territory of Albania, from 538 as at end-2012,

529 534 538 529 while one bank continues to operate with a branch 511 524 abroad. Also, the Bank of Albania granted the

399 permission for the transfer of the location of bank’s branches/agencies. 293 The bank branches/agencies are located in almost the whole territory of Albania. The largest concentration of bank branches and agencies continues to be in (40%), which has also the largest concentration of population1 2006 2007 2008 2009 2010 2011 2012 2013 (27%). The concentration of bank branches/ agencies is in proportion with the concentration of Source: Bank of Albania. population.

In response to market actors’ applications to conduct foreign exchange activities, as at end-2013, the number of foreign exchange bureaus amounted 333, or 11 bureaus more than a year earlier. Eighteen new licences were granted this year and nine licenses were revoked, at the entities’ own request. Over the period 19992-2013, when foreign exchange was carried out by entities licensed by the Bank of Albania (See Chart 4), year 2008 and year 2010 continue to be the ones that hit record highs as regards new entries in the foreign exchange market.3 Meanwhile, in 2013, the number of foreign exchange bureaus increased less compared to 2012 (i.e. 11 from 21 foreign exchange bureaus a year earlier). 1 The data are according to the Institute of Statistics, and from 2011 the increase of population is calculated by projections. 2 Year 1999 marked the beginning of the foreign exchange activity, by the entities being licenced by the Bank of Albania. 3 The number of foreign exchange bureaus at the end of every year is a result of the licensing of new foreign exchange bureaus and revocation of licences carried out during the same year.

20 Bank of Albania Supervision Annual Report 2013

Chart 3 Geographical distribution of resident population (1) and of bank branches/agencies’ network (2), by prefecture (1) (2)

Source: Bank of Albania and INSTAT.

During 2013, the Bank of Albania granted the licence for all the submitted applications to conduct foreign exchange activity. Also, approvals were granted to the application of the previously-licensed foreign exchange bureaus to expand their activity through the opening of new offices and the employment of new foreign exchange cambists.

Chart 4 Foreign exchange bureaus through Chart 5 Geographical distributions of foreign the years exchange bureaus in 2013, by cities

Berat 350 95 Gjirokastra 2% Elbasan 2% 10% 300 Durrës 75 6% Fier 250 9% 200 55 Vlora Korça 8% 150 35 7% 100 15 50 December`01 December`02 December`03 December`04 December`05 December`06 December`07 December`08 December`09 December`10 December`11 December`12 December`13 0 December'99 December'00 -5

Tirana Lezha 49% 4% Shkodra No. FXB Change 3%

Source: Bank of Albania. Source: Bank of Albania.

Bank of Albania 21 2013 Supervision Annual Report

Foreign exchange bureaus are located and operate across 24 major cities of Albania. Their highest concentration remains in Tirana. The geographical network of licensed entities for foreign exchange bureaus during 2013 expanded in eight districts of the country. Tirana shares 51% of total increase or 10 newly-licensed foreign exchange bureaus

In compliance with the requirements laid down in the applicable regulatory framework, approvals continued for entities that conduct the financial activity of money transfer agents for the account of Financial Union of Tirana and AK- Invest non-bank financial institutions. As at end-2013, the number of agents conducting the money transfer activity for the account of both entities is 274 approved agents.

FINANCIAL UNION Table 1 Number of Ak-Invest money transfer agents as OF TIRANA at end-2013 Agents operating only for money transfer 33 95 Agents operating for both money transfer and 78 68 foreign exchange bureaus Total 111 163 Source: Bank of Albania.

Related to the licensing of savings and loan associations, no new licensing took place during this year, while their total number reduced by four during this year. The licence was revoked to three associations due to the start of liquidation procedures, while one association merged through acquisition with another association within the union.

In 2013, structural changes in bank ownership consisted in changing the non- qualifying holding in bank shareholders’ equity. In compliance with the law on banks, entities submitted the respective notifications to the Bank of Albania. Banks and non-bank financial institutions also informed during this period on the increase of their shareholder’s equity.

22 Bank of Albania Supervision Annual Report 2013

4. PERFORMANCE AND RISK ANALYSIS IN THE BANKING SYSTEM AND NON-BANK FINANCIAL INSTITUTIONS

4.1 Albanian banking system highlights

A highlight in banking system during 2013 was the fall in the loan portfolio by 1.8% compared to a year earlier. The sale of a part of the loan portfolio by some banks and the reduction of borrowers’ liabilities due to collateral execution and loan write-offs from banks’ balance sheets contributed most to this fall. Also, the new loan generated in the economy was 16% lower than in the previous year.

Moreover, this fall in loan portfolio led to the increase in non-performing loan indicators, which slightly increased during 2013.

The fall in loan portfolio was offset by the increase of banking activity in securities instruments. Investments abroad have the highest share, which led to the higher use of foreign currencies by banks.

On the other side, capitalisation of the banking system was satisfactory, providing sustainable hedging of bank’s exposures against risks. The financial result of the financial system increased, albeit the rise in loan loss provisions.

Following are banking system highlights during 2013:

1. Outstanding loans in the banking system dropped by about 1.8%, which is lower than the growth in 2012 by about 2%; 2. Gross non-performing loans to outstanding loans rose by 1 percentage point, standing at 23.5% in December 2013, from 22.5% in 2012; 3. Provisioning coverage continues to grow at notable rates, higher than non-performing loans. At end-2013, provisioning coverage ratio of non-performing loans stood at 65.2%, from 55.4% a year earlier; 4. Annual deposits slowed down the growth pace compared to the same period a year earlier. During 2013, deposits grew by 3.4%, compared to 7.3% growth recorded during 2012; 5. Banking system’s liquidity situation continues to be stable. Credit to deposits ratio dropped, standing at 55%, from 58% a year earlier. Liquidity indicator, though downward, continues to show satisfactory values, at 34.7%, from 36.7% a year earlier; 6. Market risks remain limited. As at end-2013, necessary capital to

Bank of Albania 23 2013 Supervision Annual Report

cover market risk shares only 3.9% of the banking system regulatory capital; 7. Capital adequacy ratio was above the regulatory minimum threshold of 12%, increasing to 17.9%, from 16.2% at end-2012; 8. Banking system’s net profit was satisfactory at about ALL 6.6 billion at end-2013, from ALL 3.8 billion at end-2012; 9. RoAA and RoAE were positive, at 0.54% and 6.43%, improving markedly from a year earlier.

4.2 Equity ownership structure by country of origin

Paid-in capital increased by about ALL 11 billion in 2013, or 11.3% from 2012. Foreign capital continues to contribute most to the capital structure, which accounts for about 92% of paid-in capital of the banking system, almost unchanged from 2012.

Chart 6 Equity ownership structure by country of origin and performance

Equity structure of banking system by Equity structure development by country of origin country of origin, 2013 100% 4,5% 8,0% 90% 13,3% 80% 10,8% 70% 2,8% 60% 50% 11,8% 13,1% 40% 30% 20% 3,1% 32,4% 10% 0% 2010 2011 2012 2013

Albanian Austrian German Albanian Italian French Italian Greek French Austrian Greek German Other EU Turkish Other non-EU Other EU Turkish Other non-EU Source: Bank of Albania.

4.3 Banking system structure

4.3.1 Asset and Liability Structure

Banking system assets grew by about ALL 46.3 billion in 2013 or 3.9%, compared to the ALL 67, 7 billion or 6% growth a year earlier. Also, the loan portfolio fell by ALL 10.7 billion or 1.8%.

The banking system’s presence in the economy, measured by the increase of total assets share to the Gross Domestic Product, continued to grow, maintaining the trend manifested over years. Conversely, the ratio of loans to Gross Domestic Product dropped due to the fall in total loans.

24 Bank of Albania Supervision Annual Report 2013

Table 2 Total banking system assets and loans as a percentage of GDP Indicators 2008 2009 2010 2011 2012 2013 Total assets (in ALL billion) 834,10 886,30 990,60 1.120,20 1.325,80 1.354,39 Total assets/GDP (in %) 76,70 77,50 81,00 86,10 89,61 91,13 Total loans/GDP (in %) 36,50 39,30 40,10 40,00 43,58 41,88 Source: Bank of Albania.

The following provides the banking system asset structure highlights during 2013, compared to the previous year:

• Increase in treasury and interbank transactions by ALL 19.2 billion or 5%, mainly arising from: - increase in transactions with other banks, credit institutions and other financial institutions by ALL 13.4 billion or 8.2%; - increase in transactions with the central bank by ALL 6.7 billion or 6.5%; T-bills fell ALL 2.1 billion or 2.2%; • Decrease in lending by ALL 10.7 billion or 1.8% mainly due to; - sale of 2.3% of portfolio by three banks of the system; - loan write-offs, although it had a lower impact on the portfolio, about 0.1% of the total • Increase in security transactions with foreign institutions by ALL 45.7 billion or 17.8%.

Table 3 Key banking system asset items December`12 December`13 Annual Indicators Annual change Sum Share change of Sum* Share** of sum*** sum 1. Treasury and interbank transactions 382,2 32,2 14,7 401,4 32,5 5,0 Of which: - - - Transactions with the central bank 102,2 8,6 12,1 108,9 8,8 6,5 - T-bills 96,2 8,1 (8,0) 94,1 7,6 (2,2) - Transactions with other banks 163,7 13,8 39,2 177,1 14,4 8,2 2. Transactions with customers (gross) 573,5 48,3 2,1 563,1 45,6 (1,8) 3. Security Transactions 256,7 21,6 5,1 302,4 24,5 17,8 4. Other assets 21,4 1,8 55,1 25,5 2,1 18,9 5. Fixed assets 15,9 1,3 14,4 18,6 1,5 17,0 Total assets 1.188,0 100,0 6,1 1.234,3 100,0 3,9 Source: Bank of Albania. * in ALL billion, **in % to total asset, ***in % to a year earlier.

The following provides the banking system’s liability structure highlights during 2013, compared to the previous year:

• Increase in treasury and interbank transactions by ALL 3.6 billion or 5.6%, mainly arising from: - increase by ALL 5.3 billion or 31.1% of deposits with banks, financial institutions; and - increase in transactions with the central bank by ALL 4.3 billion, or 15 times compared to a year earlier

Bank of Albania 25 2013 Supervision Annual Report

- fall in interbank borrowing by ALL 6.2 billion or 30.1%; • Increase in transactions with customers by ALL 35.4 billion or 3.6%, completely driven by the increase in operations with the private sector by ALL 35.6 billion or 3.7%; • Increase in owner’s equity by ALL 9.8 billion or 8.2%.

Table 4 Key banking system liability items December`12 December`13 Annual Indicators Annual change Sum Share change of Sum* Share** of sum *** sum 1. Treasury and interbank transactions 64,2 5,4 (10,9) 67,8 5,7 5,6 2. Transactions with customers (gross) 978,1 82,3 7,3 1.013,5 85,3 3,6 3. Other liabilities 11,3 1,0 10,9 10,0 0,8 (12,0) 4. Owner’ s equity 120,1 10,1 5,9 129,9 10,9 8,2 Total liabilities 1.188,0 100,0 6,1 1.234,3 103,9 3,9 Source: Bank of Albania. * in ALL billion, **in % to total asset, ***in % to a year earlier.

The share of off-balance sheet items in total assets rose to 115.6% in 2013, from 107.6 % at end-2012. As shown in the following Table, the main off- balance sheet items increased in 2012, except for financial commitments received, which fell during the same year. The commitments received have the main share in off-balance sheet items, at 84.3%.

December`12 December`13 Table 5 Change in Indicators off-balance sheet items In ALL billion In % In ALL billion In % during 2013 TOTAL 124,6 (52,9) 149,3 19,8 Commitments granted 29,1 140,6 39,2 34,7 Of which: - - Financing commitments 4,8 (421,6) (1,2) (124,3) - Guarantees 3,7 (63,8) 3,6 (4,5) Security commitments 19,7 111,4 36,3 84,6 Commitments received 91,4 (62,6) 70,7 (22,7) Of which: - - Financing commitments (5,0) (137,8) (1,4) (72,5) - Guarantees 75,8 (66,8) 35,2 (53,6) Foreign currency transactions (4,0) (160,0) 47,7 (1.286,7) Other commitments 0,3 31,3 0,2 (23,8) Commitments for financial instruments 7,8 613,4 (8,5) (208,3) Source: Bank of Albania.

4.3.2 Concentration

Concentration indicators, as measured by the Herfindahl Index, for total assets, deposits and loans, remained at stable rates during 2013, revealing low concentration, slightly trending downward.

26 Bank of Albania Supervision Annual Report 2013

Indicators 2008 2009 2010 2011 2012 2013 Table 6 Herfindahl Index Herfindahl index (assets) 0,15 0,14 0,14 0,15 0,15 0,14 of asset, deposit and Herfindahl index (deposits) 0,17 0,15 0,16 0,16 0,15 0,14 loan concentration Herfindahl index (loans) 0,11 0,11 0,11 0,12 0,12 0,12 Source: Bank of Albania.

4.4 Management of banking activity risks

4.4.1Credit risk

4.4.1.1 Lending

Total loans dropped by ALL 10.7 billion or about 1.8% in 2013. The highest drop in outstanding loans was recorded in Q3 (ALL 11.5 billion), while increase was recorded only in Q1 (ALL 2.1 billion).

Quarterly credit growth Quarter I Quarter II Quarter III Quarter IV Table 7 Quarterly credit In ALL million 2.047,89 (706,29) (11.548,19) (449,83) growth in 2013 In % 0,35 (0,12) (1,99) (0,08) Source: Bank of Albania.

During 2013, the monthly credit growth was volatile. The lowest growth (by -1.73%) was seen in July, while the highest (by 1.35%) in December. Monthly average credit growth was -1.5%. The noticeable credit decline in July 2013 and October 2013 coincides with the period when banks sold a major portion of their loan portfolio.

An overview of the total credit by borrower shows Chart 7 Monthly credit growth in 2013 that the private sector has the major share in total (in %) credit, accounting for about 68.9% at end-2013, 1.50% from 69.7% in 2012. During January - December 1.00% 2013, credit to public sector and households 0.50% increased by 4.9 and 0.1%, respectively, while 0.00% credit to private sector fell by 3%. 0.15% -0.50%

-1.00% During the years, lending in the system has been -1.50% more oriented toward businesses, thus as a July`13 December`13 June`13 Januar March`13 August`13 April`1 3 September`13 Februar October`1 3 November`13 -2.00% May`1 3 share of the portfolio, lending to businesses has y`13 gained ground against lending to households. This y`1 3 tendency is mitigated and the ratio between both Monthly credit performance groupings - businesses and households – shows a Monthly average growth stable trend in the last two years. Source: Bank of Albania.

Loan portfolio composition by borrower and respective currency4 shows that about 63.0% of lending to businesses is denominated in foreign currency. Euro loans account for about 87.2%, while U.S. dollar loans account for about

4 The data do not include non-residents.

Bank of Albania 27 2013 Supervision Annual Report

12.8% of the foreign currency loan portfolio. The Chart 8 Outstanding loans to businesses and share of foreign currency household loans in total households, as a percentage of total loans (in %) household loans stays at 54%. Within the foreign

72% 37% currency household loan portfolio, the euro loans account for 97.8%, while the U.S. loans account for 70% 35% only 1.7% of total loans. 68% 33%

66% 31% Analysis by borrower and purpose of use5 shows 64% 29% that business overdrafts had the largest share 62% 27% (23.3%), followed by real estate investment loans 60% December`09 December`08 December`07 December`10 December`11 December`12 December`13 June`10 June`11 June`12 June`1 3 March`10 March`09 March`08 March`11 March`12 March`13 September`09 September`08 September`10 September`11 September`12 September`13 June`09 June`08 25% to households (19.2%), real estate investment loans to businesses (18.4%) and equipment purchase investment loans to businesses (18.1%). Business overdrafts recorded the highest increase in 2013, Credit to businesses (left) Credit to households (right) followed by equipment purchase investment

Source: Bank of Albania. loans to businesses. On the contrary, real estate investment loans to businesses recorded the highest decline (-2.6).

Table 8 Lending by sector and purpose of use (in ALL billion) Change in % December December DESCRIPTION Share in % Share in % December2012 - 2012 2013 December2013 Total loans 544,0 100,0 537,4 100,0 (1,2) Business loans 401,7 73,8 394,7 73,4 (1,8) Overdrafts 119,9 22,0 125,3 23,3 4,5 Working capital 78,5 14,4 73,2 13,6 (6,8) Equipment purchase 88,8 16,3 97,3 18,1 9,5 Real estate 114,4 21,0 99,0 18,4 (13,5) Household loans 142,3 26,2 142,7 26,6 0,3 Overdrafts 8,6 1,6 8,2 1,5 (4,3) Consumption of non-durable goods 17,3 3,2 16,4 3,1 (5,4) Consumption of durable goods 8,7 1,6 9,0 1,7 4,2 Real estate 100,9 18,5 102,9 19,2 2,0 Operating activity 6,8 1,2 6,1 1,1 (9,9) Source: Bank of Albania. Note: The data refer only to resident customers and do not include accrued interests.

Credit by term to maturity continues to maintain almost the same structure as in 2012, shifting slightly from medium to long and short-term loans. As of end- 2013, long-term loans continue to have the major share in total loan portfolio, followed by short and medium-term loans.

Table 9 Structure of outstanding loans by maturity (in %) Maturity term Dec 2011 Dec 2012 Mar 2013 June 2013 Sept 2013 Dec 2013 Short term 33,6 33,2 33,3 33,6 33,4 34,0 Medium term 20,8 20,0 19,8 18,4 18,4 17,9 Long term 45,6 46,8 46,8 48,0 48,2 48,1 Source: Bank of Albania.

5 The data do not include non-residents.

28 Bank of Albania Supervision Annual Report 2013

Chart 9 Volume of outstanding loans by maturity (in ALL billion), left; and by currency (in ALL billion), right

300 400

270 350 240 300 210 250 180 150 200

120 150 90 100 60 50 30 March`07 September`07 March`08 September`08 March`09 September`09 March`10 September`10 March`11 September`11 Mars`12 September`12 March`13 September`13 0 March`07 September`07 March`08 September`08 March`09 September`09 March`10 September`10 March`11 September`11 March`12 September`12 March`13 September`13 0

Long-term loan Mid-term loan FX outstanding loan Short-term loan ALL outstanding loan

Source: Bank of Albania.

During 2013, the loan portfolio by currency shows an increase in the share of lek loans, which was higher in Q3 and Q4, up by 0.7% in each quarter.

Table 10 Structure of outstanding loans by currency (in %) Currency Dec 2011 Dec 2012 Mar 2013 Jun 2013 Sep 2013 Dec 2013 Lek 32,1 35,5 35,2 35,5 36,3 37,0 Foreign Currency 67,9 64,5 64,8 64,5 63,7 63,0 Source: Bank of Albania.

During 2013, foreign currency loans unhedged Chart 10 Share of foreign currency loans against the exchange rate risk6 increased 2.5 unhedged against the exchange rate risk in foreign percentage points. currency loan portfolio (in %)

60 As of end-2013, the structure of credit by sector 58 7 of the economy shows changes on a year 56 earlier. ‘Trade, repair of vehicles and household 54 52 appliances’ remains the most credited sector of the 50 economy, with a share of 24.9% (down by 3.1 48 percentage points from the previous year), followed 46 44 by ‘Processing industry’ with a share of 10.6% in 42 40 Q4 `08 Q4 `10 Q4 `11 Q1 `12 Q2 `12 Q4 `12 Q2 `13 Q4 `13 the portfolio (down by 1.4 percentage points in Q4 `09 Q3 `12 Q1 `13 Q3 `13 annual terms). ‘Construction’ (currently ranked third) had a share of 10.0%, down by 3.1 percentage Foreign currency loans unhedged points in 2013. against the exchange rate risk Source: Bank of Albania.

6 The definition of credit unhedged against the exchange rate risk is provided in Bank of Albania’s Regulation, No. 62, dated 14.09.2011 “On credit risk management”, Article 4, paragraph 2, letter c). 7 The data do not include non-residents.

Bank of Albania 29 2013 Supervision Annual Report

Chart 11 Loans by branches of the economy (in %), and non-performing loans by branches of the economy (in %) 105% 90% 75% 60% 45% 30% 15% energy distribution of electrical nancial intermediation household appliances and telecommunication Agriculture, hunting Collective, social an d Processing industr

0% Tr Extractive indust ry social activitie s Real estate, leasing, individual ser administration anspor Production an d Tr and forestr Health an d Monetar Household s Construction restaurants Businesses Hotels an d vehicles and ade, repair of Education , gas and water Public Fishing Othe r T tation, storage etc. ota l y an d vices y

y

Sector’s share in the portfolio 73%1%0%1%11% 9% 10%25% 3% 2% 2% 0% 0% 1% 1% 4% 2% 27% 100% Sector’s non-performing 27%46% 9% 18%33% 11%40% 29% 38% 23% 0% 41% 0% 10% 32% 13% 14% 17% 24% loan ratio

Note: The data of the above table refer only to resident customers and do not include accrued interests. Source: Bank of Albania.

4.4.1.2 Asset quality

Non-performing loans increased by ALL 3.3 billion during 2013. The pace of increase in non-performing loans was higher than in banking system outstanding loans (which were downward); therefore, the loan portfolio quality indicator - the ratio of non-performing loans to outstanding loans in the banking system - picked up slightly by only 1 percentage point, to about 23.5%.

Chart 12 Non-performing loans and loan portfolio Chart 13 Outstanding non-performing loans growth (in %) in the banking system

20% 160.000 26% 22,5% 23,5% 140.000 16% 22% 120.000 12% 18% 100.000 8% 80.000 14%

4% 60.000 10% 40.000 0% 6% 20.000 -4% Dec'09 Mar' 10 Jun'10 Sep'10 Dec'10 Mar' 11 Jun'11 Sep'11 Dec'11 Mar' 12 Jun'12 Sep'12 Dec'12 Mar' 13 Jun'13 Sep'13 Dec'13

- Dec'09 Mar' 10 Jun'10 Sép''10 Dec'10 Mar' 11 Jun'11 Sép''1 1 Dec'11 Mar' 12 Jun'12 Sép''12 Dec'12 Mar' 13 Jun'13 Sép'13 Dec'13 2%

Non-performing loan growth Outstanding non-performing loans (ALL million, left) Outstanding loan growth Non-performing loans/Outstanding loans (right)

Source: Bank of Albania. Source: Bank of Albania.

As of end-2013, ‘non-performing loans (net of provisions8) to outstanding loans’ resulted about 8.2%, from 10% a year earlier.

8 This figure is calculated by deducting from non-performing loans balance, the provisioning funds that banks put aside to cover their loss loans.

30 Bank of Albania Supervision Annual Report 2013

Loan portfolio structure by rating shows decrease in the share of qualitative loans versus the increase in the share of non-performing loans. The qualitative loan portfolio shows that standard loans fell 0.8 percentage points and special-mention loans fell 0.2 percentage points. In the meantime, the non- performing loan portfolio shows that sub-standard and doubtful loans fell 2.1 and 0.9 percentage points, respectively, while the share of loss loans increased sharply by 4.0 percentage points.

Table 11 Share of outstanding loans by rate (in %) 2012 2013 Category Q I Q II Q III Q IV Q I Q II Q III Q IV Standard loan 72,0 71,2 69,4 69,2 66,8 66,3 67,3 68,4 Special mention loan 7,9 7,7 7,9 8,3 9,5 9,5 8,5 8,1 Substandard loan 10,1 9,6 10,3 9,7 9,6 9,7 9,0 7,6 Doubtful loan 4,1 4,9 5,4 5,2 6,2 5,3 4,0 4,3 loss loan 6,0 6,6 7,1 7,6 7,9 9,2 11,1 11,6 Source: Bank of Albania.

Loan loss provisions amounted to about ALL 86.9 billion, up by ALL 14.9 billion from end-2012. Consequently, as of end-2013, the ‘loan loss provisions to non-performing loans’, which measures the loan loss coverage ratio, was 65.2%, up by 9.8 percentage points, from 55.4% in 2012.

Chart 14. Loan loss provisions Chart 15 Net non-performing loans to regulatory capital

150.000 70% 120.000 60% 55% 66% 100.000 50% 100.000 80.000 62% 45% 60.000 58% 40% 50.000 40.000 35% 54% 20.000 30% - 50%

Dec'09 Mar'10 Jun'10 Sep'10 Dec'10 Mar'11 Jun'11 Sep'11 Dec'11 Mar'12 Jun'12 Sep'12 Dec'12 Mar'13 Jun'13 Sep'13 Dec'13 - 25% Dec`09 Mar`10 Jun`10 Sep`10 Dec`1 0 Mar`11 Jun`11 Sep`11 Dec`1 1 Mar`12 Jun`12 Sep`12 Dec`1 2 Mar`13 Jun`13 Sep`13 Dec`1 3

NPL provisions (1) (in ALL mil., left) Net non-performing loans Non-performing loans (gross) (2) (in ALL mil., left) Regulatory capital Ratio (1)/(2) (in %, right) Net non-performing loans/regulatory capital

Source: Bank of Albania. Source: Bank of Albania.

The share of net non-performing loans to regulatory capital was downward during 2013, accounting for 40.2%, from 55.6% at end-2012, showing a higher ability of the system to cover possible loan losses.

Credit quality by type of borrower shows that, within one year, business non- performing loans increased 1.8%, while household non-performing loans fell 0.5 percentage points from the previous year. At end-2013, the business non- performing loan ratio was 27.7%, while the household non-performing loan ratio was 16.7%.

Bank of Albania 31 2013 Supervision Annual Report

Chart 16 Outstanding non-performing loans to Chart 17 Share of non-performing loans by businesses and households currency

120.000 30% 100.000 28%

100.000 80.000 24% 80.000 20% 60.000 20% 60.000 40.000 16% 40.000 10%

20.000 20.000 12%

- Dec'09 Mar' 10 Jun'10 Sep'1 0 Dec'10 Mar' 11 Jun'11 Sep'1 1 Dec'11 Mar' 12 Jun'12 Sep'12 Dec'12 Mar' 13 Jun'13 Sep'13 Dec'13 - Dec'09 Mar' 10 Jun'10 Sep'10 Dec'10 Mar' 11 Jun'11 Sep'11 Dec'11 Mar' 12 Jun'12 Sep'1 2 Dec'12 Mar' 13 Jun'13 Sep'13 Dec'13 0% 8%

Business non-performing loans (in ALL mil.), left Outstanding non-performing loans in ALL (ALL mln.) Household non-performing loans (in ALL mil.), left Outstanding non-performing loans in FX (ALL mln.) Business non-performing loans/Business loans, right ALL non-performing loans / total ALL loans (right) Household non-performing loans/Household loans, right FX non-performing loans / total FX loans (right)

Source: Bank of Albania. Source: Bank of Albania. Chart 18 Quarterly performance of ‘Foreign currency non-performing loans unhedged against the Breaking down non-performing loans by currency exchange rate risk to outstanding foreign currency shows that foreign currency non-performing loans unhedged against the exchange rate risk loan portfolio had a larger share (at 25.7% or 250.000 40% 1 percentage point higher than a year earlier), 200.000 30% compared to the lek loan portfolio (at 19.7% or 150.000 1.2 percentage points higher than a year earlier). 20% 100.000 10% 50.000 Of the foreign currency loan portfolio unhedged

0 December`11 March`12 June`1 2 September`1 2 December`12 March`13 June`1 3 September`13 December`13 0% against the exchange rate risk, foreign currency non-performing loans account for 29.4%. During the one-year period – January-December 2013 – the foreign currency non-performing loans unhedged Foreign currency non-performing loans unhedged against the exchange rate risk Outstanding foreign currency loans unhedged against the exchange rate risk against the exchange rate risk increased five Foreign currency non-performing loans unhedged against the exchange rate risk percentage points. This was mainly due to increase / outstanding foreign currency loans unhedged against the exchange rate risk in foreign currency non-performing loans unhedged Source: Bank of Albania. against the exchange rate risk by 43.3%, while Chart 19 Loans secured by collateral, by type the foreign currency loans unhedged against the exchange rate risk increased by 19.0%.

55,9% 19,2% 2,6% 22,3% Total outstanding loans The largest share of the loan portfolio (77.7%) was collateralised, unchanged from a year earlier. The 51,3% 23,5% 1,8% 23,4% Outstanding loans analysis by collateral type shows that the largest to businesses share of loans in the system (56%) was secured by

68,6% 7,3% 5,0% 19,1% real estate, of which 33.1% is of residential type. Outstanding loans to households The foreign-currency loan portfolio was better 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% collateralised (78.8%) than the Albanian lek one Loans secured by real estate (75.9%). Compared to the previous year, the Loans secured by cash collateralised loans in foreign currency increased Loans secured by other collateral 0.5 percentage points, while those in Albanian lek Loans not secured by collateral fell 1.2 percentage points. Source: Bank of Albania.

32 Bank of Albania Supervision Annual Report 2013

Households Businesses Total Table 12 Type of Type of collateral ALL FX ALL FX ALL FX collateral by sector and Real estate 58% 77% 44% 55% 48% 60% currency (in %) Cash 4% 6% 1% 2% 2% 3% Other collateral 8% 7% 34% 18% 25% 16% Uncollateralised loans 30% 10% 21% 24% 24% 21% Total 100% 100% 100% 100% 100% 100% Source: Bank of Albania.

The Bank of Albania conducts stress tests to measure a bank’s capital adequacy to withstand risks posed to the banking activity. These analyses show that the current level of the banking system capital is adequate to withstand a relatively high level of losses, which may arise from exposure to credit risk and other risks. This capital adequacy to withstand any potential losses was constant in 2013.

4.4.1.3 Credit risk assessment

Credit risk has drawn Bank of Albania’s attention since the global crisis burst. Its impact on Albania’s economic growth slowdown is associated with deteriorated bank credit quality and lower pace of bank lending to the economy. Under the impact of economic growth slowdown, the loan demand by businesses and households has dropped. On the other hand, banks have tightened their lending standards and have become more prudent about credit risk. Bank of Albania’s approach to the credit risk has undergone the following stages:

1. First, accurate identification of the problem size. To this end, the Bank of Albania has intensified its banking supervision, focusing on rapidly and accurately identifying non-performing loans. Therefore, it has conducted on-site examinations and has improved off-site surveillance. The latter includes different surveys and stress-test exercises to assess the banks’ expectations about lending and test the ability of both individual banks and the overall sector against the assumption of further credit quality deterioration. Considering the results and in case of need, the bank is requested to take corrective structural actions and raise its capital level;

2. Second, addressing the problems that associate the lending process and impede the resolution process for non-performing loans. From Bank of Albania’s viewpoint, the resolution of this problem requires addressing the non-performing loans stock and flows; hence, actions have been taken in two following directions:

a) To address the non-performing loans stock, in the framework of ongoing communication with the banking industry, Ministry of Finance and other process-relevant institutions, the Bank of Albania has focused on:

Bank of Albania 33 2013 Supervision Annual Report

i. Improvement of the collateral execution process:

Thanks to the joint work, since September 2013, the Albanian Parliament has passed several amendments to the Civil Procedures Code and the Civil Code, which facilitate the procedure for credit collateral auctions and improve the legal guarantees for the whole process.

ii. Tax treatment of bank loan losses, in case of their write-offs:

Also, after the Ministry of Finance changed the respective instruction on May 2013, the Parliament approved amendments to the Law “On tax revenues” in 2014, which treat the bank loan loss as deductible expense for the effect of calculating the profit, when certain well-specified conditions are met.

In the meantime, the Bank of Albania has undertaken to provide banks with a detailed orientation on banks’ selling off loans from their portfolios. Year 2013 saw several such cases. This is a useful process to reduce the level of non-performing loans in banks.

b) In order to address the flows of non-performing loans, the Bank of Albania has focused on:

i. Early restructuring of loans to prevent their downgrading as non- performing loans:

On March 2013, the Bank of Albania adopted some regulatory amendments, which required creating a sub-category to include performing loans that became part of the early restructuring process. Provisions for covering those loans would be higher than in normal conditions but lower than in the non-performing loans category. Also, in restructuring non-performing loans, the period of holding them at the same category after restructuring was shortened from 9 to 6 months.

ii. Provision of some stimuli to orient banks toward lending to the economy, under the conditions of an adequate liquidity position.

Capital requirements for new flows of bank investments with non- residents increased. In parallel, capital requirements for the annual addition of lending in the country within a band of 4-10%, fell to zero. These temporary actions aimed to create appropriate conditions for banks to orient their funds toward lending to the domestic economy.

Also, during 2013, the Bank of Albania pursued an accommodative monetary policy, reflecting not only the low inflation pressures, but also the aim to stimulate growth through lending at low interest rates.

34 Bank of Albania Supervision Annual Report 2013

Overall, the Bank of Albania deems that these actions contributed to preventing rise in non-performing loans in 2013 and instituted a downtrend of interest rates on lek-denominated loans. The effect of these measures is expected to be fully materialised during 2014.

Box 3. Impact of macro-prudential measures on boosting lending

In March 2013, the Supervisory Council of the Bank of Albania adopted a package of macroprudential measures, which aimed at boosting lending to the economy. The package of measures was compiled to favour the investment of banks’ free funds in the domestic economy rather than in foreign markets and to put the stimuli on the banks’ capital adequacy level until end-2014. In order to boost lending to the economy, a decision was made to lower the risk-weighting level for the effect of calculating the capital adequacy ratio, and consequently the capital requirements, and the annual addition of the loan portfolio within a band of 4-10%. Given that this package of measures extends over two years, the effect for each year is measured separately and the effect for 2013 is added to that of 2014.

To prevent increase in banks’ free funds investments in foreign markets, a decision was made to increase the risk-weighting level for the effect of calculating the capital adequacy ratio, and hence in the capital requirements, addition of investments in non-residents compared to the position of investments as of end-march 2013.

The Supervision Department has periodically (quarterly) monitored the impact of these measures on the banks and the system. The latest measurements as of end- 2013 show that the capital adequacy ratio for the system was 0.34 percentage points lower than if calculated without the effect of measures. This shows that the effect of investments on non-residents was higher than in lending to the economy. Five banks of the system reported a higher capital adequacy ratio than if calculated excluding the effect of measures, ranging at 0.37 - 1.38 percentage points. Three banks were not impacted at all, while eight other banks reported a smaller capital adequacy ratio than if calculated excluding the effect of measures, ranging from -0.19 to -2.99 percentage points.

If the capital adequacy ratio were calculated only with the effect of investments on non-residents, it would result 0.73 percentage points lower than if calculated excluding the effect of the measures. Twelve banks of the system increased their investments in non-residents, being influenced negatively by this measure in calculating the capital adequacy.

If the capital adequacy ratio were calculated only including the effect on boosting lending to the domestic economy, it would result 0.5 percentage points higher than if calculated excluding the effect of the measures. Six banks of the system boosted lending to the economy during 2013, within the annual growth expectation of 4 - 10%, being influenced positively by this measure in calculating the capital adequacy ratio.

Five banks of the system increased both the investments to non-residents and lending to the economy within the annual expectation, being influenced by both sides in calculating the capital adequacy.

Bank of Albania 35 2013 Supervision Annual Report

4.4.2 Liquidity risk

Year 2013 brought about new amendments to the Regulation on liquidity risk management, which focused on lowering the quantitative regulatory limits of liquid assets to short-term liabilities, as part of macroprudential measures. These amendments aimed to increase free funds in the system, which are likely to boost lending in the long term. Liquidity position remains adequate, as also noted from the periodic stress-test analyses of this risk.

4.4.2.1 Banking system deposits

Customer deposits remain the most important and Chart 20 Customer deposits (in ALL billion) stable source of financing for the Albanian banking system. As of end-2013, the system’s customer deposits recorded ALL 1025 billion. Annual deposits 1200 slowed the pace of growth on a year earlier, up by 1000 only ALL 33.9 billion (or 3.4%). This growth was

800 mainly due to inflow of Albanian lek deposits and in ALL billion accounts, currently making deposits in domestic 600 currency and those in foreign currency have an 400 equal share in the total banking system deposits.

200 Household deposits continue to have the major 0 Q IV_0 Q II_0 Q IV_0 Q II_0 Q IV_0 Q II_0 Q IV_0 Q II_0 Q IV_0 Q II_1 Q IV_1 Q II_1 Q IV_1 Q II_1 Q IV_1 Q II_1 Q IV_1 share in customer deposits with the banking system, 6 7 8 9 0 1 2 3 5 6 7 8 9 0 1 2 3 accounting for 87%. Even this year, the increase in total deposits was almost totally influenced by these customers. In terms of maturity, an increase in long- Source: Bank of Albania. term deposits is noted. As of end-December 2013, over-one year deposits account for 6% of deposits, from 4% a year earlier, showing customers’ tendency to save. Deposits of 6 and 12-month maturity continue to have the largest share.

Chart 21. Deposits by remaining maturity

December 2012 December 2013 Over 5 years Over 5 years 1- 5 years 1- 5 years Up to 7 days Up to 7 days

6-12 months 6-12 months

7 days 7 days -1 month -1 month

1- 3 months 1- 3 months 3- 6 months 3- 6 months

Source: Bank of Albania.

36 Bank of Albania Supervision Annual Report 2013

Chart 22 Deposits in three major currencies

600.000 12 3.500 35 30 500.000 10 3.000 25 2.500 20 400.000 8 2.000 15 300.000 6 10 1.500 5 200.000 4 1.000 - 100.000 2 (5) 500 (10) - - - (15) Dec' Dec' Dec' Dec' Dec' Dec' Dec' Dec' Dec' Dec' Dec' Dec' 2008 2009 2010 2011 2012 2013 2008 2009 2010 2011 2012 2013 Deposits in EUR (EUR million) Deposits in ALL (ALL million) Annual decline/growth in EUR (%) Annual decline/growth in ALL (in %) Deposits in USD (USD million) Annual decline/growth in USD (in %) Source: Bank of Albania.

4.4.2.2 Deposit concentration

As regards concentration in the system, customer deposits followed the trend of other main items of the balance sheet, in which about 72.3% were concentrated in five largest banks of the system. Compared to the previous years, this concentration continued to fall. A year earlier, five largest banks accounted for 74.4% of the total deposits. On the other hand, 20 largest depositors for each bank accounted for 8.1% of the total banking system deposits, continuing the previous years’ downtrend.

4.4.2.3 Loan to deposit ratio

During 2013, deposit growth, associated with decline in (gross) outstanding credit, resulted in further decline in the loan-to-deposit ratio. This ratio has traditionally posted higher values in foreign currency (70%) than in domestic currency (41%). During this year, the ratio in foreign currency dropped at higher pace, due to the larger decline in foreign currency outstanding credit. Low values of the loan-to-deposit ratio reflect the high structural liquidity in the Albanian banking system.

Year Lek Foreign currency All currencies Table 13 Loan to deposit 2006 17 70 38 ratio (in %) 2007 22 79 46 2008 30 104 62 2009 36 99 65 2010 35 86 60 2011 39 83 61 2012 41 74 58 2013 41 70 55 Source: Bank of Albania.

Bank of Albania 37 2013 Supervision Annual Report

4.4.2.4 Liquid assets

At end-2013, liquid assets of the banking system amounted to ALL 341 billion, falling slightly by about ALL 8 billion on a year earlier. In their composition, Albanian Government securities account for the largest share (about 55%); short-term transactions in the form of current accounts with financial institutions, placements or lending account for 31%; monetary assets and transactions with the central bank account for 12%, and securities of non-resident institutions account for 6%.9 Chart 23 Liquid assets by item and liquidity ratio In the first half of 2013, the regulatory limit for liquid assets to short-term liabilities in total fell from 25% to 400 37 20%, whereas the one in lek and foreign currency 350 36,5 36 fell from 20% to 15%. 300 35,5 250

ALL billio n 35 200 34,5 Due to these changes, at end-2013, the banking 150 34 system liquidity ratio reached 34.7%, from 36.7% 33,5 100 33 in the previous year. The lek-denominated indicator 50 32,5 was 42.7% (from 45.9% in December 2012), 0 32 Dec' 2012 Mar’ 2013 Jun’ 2013Sep’ 2013 Dec' 2013 while the foreign currency-denominated one was Non-resident institutions’ securities 26.6% (from 27.5% in 2012). Despite these lower Transactions with banks and nancial institutions indicators in the system, at end-December 2013, Government securities Monatary assets and transactions with the BoA all the banks observed the regulatory limits for Liquidity ratio the liquidity ratio in total and by currency (both in Source: Bank of Albania. domestic and foreign currency).

Chart 24 Liquid assets by currency

December 2012 December 2013

Other 3% Other 4%

EUR EUR 29% 27%

Lek Lek USD 63% USD 62.6% 5% 7%

Source: Bank of Albania.

9 All these items are subject to respective haircuts pursuant to the Regulation ‘On liquidity risk management’, No. 71, dated 14.10.2009, as amended, depending on maturity, quality, counterparty, etc.

38 Bank of Albania Supervision Annual Report 2013

4.4.2.5 Asset and liability gap

Table 14 Up to one and three-month maturity gap for the banking system December March June September December December

2011 2012 2012 2012 2012 2013 Up to 1-month maturity gap (in ALL million) -47,757 -15,571 8,633 18,876 -33,503 -31,504 Up to 3-month maturity gap (in ALL million) -113,992 -64,370 -158,725 -63,642 -96,429 -87,243 Up to 1-month maturity gap/total assets (in %) -3.7 -1.2 0.7 1.4 -2.6 -2.3 Up to 3-month maturity gap/total assets (in %) -9.5 -5.2 -12.5 -4.9 -7.4 -6.7 Source: Bank of Albania.

The maturity gap is analysed to measure the possible needs for liquidity in different time spans. Though Chart 25 Up to three-month maturity gap by still negative, the gap of assets and liabilities with currency, and the asset-liability gap by maturity a remaining maturity of up to three months showed 400000 a downtrend, posting ALL 87 billion or accounting for 6.3% of total assets at end-2013. Assets of a 300000 remaining maturity of up to three months increased 200000 faster than liabilities of the same category, mainly 100000 due to deposit growth at financial institutions, which are short-term instruments mainly with a remaining 0 maturity of up to three months. -100000

-200000 Up to 7 7 days 1-3 3-6 6-12 1- 5 Over 5 days 1 month months months months years years 4.4.2.6 Borrowing from banks and non-resident Total assets 254,804157,866 97,581 118,861207,490 372,669 176,122 Total liabilities 300,806 143,368 153,321 148,753370,010 76,276 104,409 financial institutions Gap -46,002 14,498 -55,739-29,893 -162,520296,393 71,713

Banks have financed their activity through other Source: Bank of Albania. sources of financing, such as loans from parent banks or other non-resident financial institutions. During last years, these values have been downward both in relative and absolute terms. This borrowing accounted for 0.9% of total assets of the system at end-2013, from 1.4% at end-2012. On the other hand, some banks of the system approved lines of credit from parent banks, which have not been used yet, but may become active in case of need.

Lower financing from parent banks and higher diversification of funds on the liability side is thanks to some banks’ strategy to reduce dependence on their banking groups.

4.4.2.7 Interbank market and borrowing from the Bank of Albania

The banks of the system have met their short-term liquidity needs - particularly those in the domestic currency - mainly through the liquidity injected by the Bank of Albania through reverse repurchase agreements and interbank borrowing. During 2013, the liquidity injected by the Bank of Albania averaged ALL 17.4 billion, from ALL 18 billion a year earlier.

Bank of Albania 39 2013 Supervision Annual Report

As regards liquidity reallocation in the Albanian interbank market through deposits, borrowing or repurchase agreements, the interbank trading volume continued the uptrend having started a year earlier, averaging ALL 13.3 billion, from ALL 7.8 billion a year earlier. Also, the banks consolidated their preference for exchanges of longer-than-one-day maturity. However, the average volume of these transactions remains very low, accounting for 1% of total liabilities of the system.

4.4.3 MARKET RISK

Exposure to market risk is measured by analysing the exposure to interest rate risk in the banking book, exposure to exchange rate risk and the capital needed to cover potential losses from this risk. These three analyses present a low exposure of our banking system to the market risk.

The guideline on managing the interest rate risk in the banking book became effective on July 2013. It introduced a new methodology for calculating the exposure to interest rate risk in the banking book, applying a standard shock to interest rate in the banking book positions, by currency. The total net position is placed in relation to the regulatory capital, in which the maximum limit stipulated in the guideline is 20%. At end-2013, the level of this exposure in our banking system was 5.8%, with no bank breaching the regulatory limit. Stress tests conducted on the interest rate risk highlight the system’s limited exposure to it.

Concerning the exchange rate risk, at end-December 2013, the net open foreign currency position was ‘long’, at ALL 4.9 billion, accounting for 4.1% of the banks’ regulatory capital. This level is regarded as low compared to the regulatory limit of 30%, and together with the stress-test analysis of the direct exchange rate risk, they show a limited exposure of the system to this risk. No bank has violated the regulatory limits in total and by currency.

The capital needed to cover the market risk accounts for only 3.9% of the regulatory capital, while the overall coverage ratio for the market and credit risks in the system is 142%, from 136% a year earlier and the 100% overall minimum rate.

4.4.4 Operational risk

Developments in the banking industry, expansion on the basis of productive services offered and use of upgraded technologies, together with the higher exposure to operational risk, have encouraged banks to create more sophisticated systems for managing it.

The quality of reporting the operational losses and other indicators of early warning to the Bank of Albania, improved during the year, showing banks’ higher capacity in managing this risk. Also, the Bank of Albania has thorough and accurate information for identifying the lines of business or banks that are more exposed to this risk and the factors affecting operating losses.

40 Bank of Albania Supervision Annual Report 2013

The problems highlighted during on-site inspections or from off-site surveillance have been on the focus of communication with the banks. Overall, the system has reacted positively to authorities’ requirements, further perfecting internal policies and regulations, and the methods of exposure assessment and risk mitigation.

As regards the supervision of information technology risk in banks, pursuant to the Regulation on the use of information and communication technology in entities licensed by the Bank of Albania, special focus was put on the overall security of information and technology systems, as well as on the creation and meeting of the logical and physical security measures of the IT systems.

Based on assessment of these systems’ security, Bank of Albania’s recommendations consisted in: adding protective measures by banks to prevent external security breaches; installing firewalls to control and filter the information traffic; applying information inscriptions not only during transmission but also during backup; conducting timely and duly back-ups; and drafting the implementation of a Disaster Recovery Plan.

The cooperation with representatives of the International Monetary Fund and the World Bank, on October 2013, in the framework of the Financial Sector Assessment Program (FSAP), refreshed the viewpoint of operational risk perception and monitoring.

4.4.5 CAPITAL ADEQUACY

4.4.5.1 Shareholders’ equity

As of end-2013, the banking system shareholders’ equity amounted to ALL 103.3 billion, up ALL 1.5 billion (or 1.5%) year-on- year, versus the higher increase by ALL 4.5 billion Chart 26 Shareholders' equity (or 4.7%) in 2012.

Unlike in the previous year, when the rise in 120.000 6% 5% 100.000 shareholders’ equity was uniform and distributed 4% almost evenly throughout the year, during 2013 80.000 3% 2% the shareholders’ equity fluctuated between - 1 and 60.000 1.2% from one quarter to the next. 1% 40.000 0% -1% 20.000 Paid-in capital provided the largest material -2% - -3% contribution to shareholders’ equity growth. It grew Dec'09 Mar' 10 Jun'10 Sep'10 Dec'10 Mar' 11 Jun'11 Sep'11 Dec'11 Mar' 12 Jun'12 Sep'12 Dec'12 Mar' 13 Jun'13 Sep'13 Dec'13 ALL 10.4 billion (or 11.3%), increasing the share of this component to the shareholders’ equity to 10 99.5% , from 90.7% in 2012. This performance Shareholders' equity Growth in % indicates shareholders’ willingness to sustain banking activity with the needed source of capital. Source: Bank of Albania.

10 The main impact on growth of the paid-in capital to total shareholders’ equity was given by the increase in the retained loss by about ALL 13.9 billion.

Bank of Albania 41 2013 Supervision Annual Report

Table 15 Shareholders’ equity and its components December2013 December2012 December2011 Indicators ALL million % ALL million % ALL million % Shareholders’ equity 103,337.7 100.0 101,841.1 100.0 97,304.7 100.0 Paid-in capital 102,774.7 99.5 92,356.6 90.7 82,803.9 85.1 Share premium 5,205.9 5.0 4,657.8 4.6 4,180.1 4.3 Reserve 11,887.4 11.5 9,558.7 9.4 13,639.6 14.0 Revaluation difference 1,263.5 1.2 1,991.3 2.0 2,292.0 2.4 Retained earnings/loss (24,357.9) (23.6) (10,491.8) (10.3) (6,317.2) (6.5) Earnings/loss for the period 6,564.0 6.4 3,768.6 3.7 706.3 0.7 Source: Bank of Albania.

4.4.5.2 Capital adequacy ratio Chart 27 Capital adequacy ratio and its components Against the minimum regulatory benchmark of 12%11, the Capital Adequacy Ratio (CAR), a 700.000 18,0% key prudential ratio, was 17.9% at end-2013. 17,5% 600.000 Compared to the same period a year earlier, it was 17,0% 500.000 16,5% up by 1.7 percentage points, recording the highest 400.000 16,0% level since end-2006. 300.000 15,5% 200.000 15,0% The following presents the performance of both 100.000 14,5% components of the capital adequacy ratio during - 14,0% Dec'09 Mar' 10 Jun'10 Sep'10 Dec'10 Mar' 11 Jun'11 Sep'11 Dec'11 Mar' 12 Jun'12 Sep'12 Dec'12 Mar' 13 Jun'13 Sep'13 Dec'13 2013.

4.4.5.2.1 Regulatory capital Regulatory capital CAR (in %) Risk-weighted assets Banking system’s regulatory capital totalled ALL Source: Bank of Albania. 115.2 billion, up by ALL 11 billion (10.6%) from 2012.

Banking system’s Tier 1 capital is the main component of the regulatory capital of the system, accounting for 82.9%, hence providing evidence for a qualitatively sound and stable regulatory capital, despite the decline by about 7.2 percentage points from the previous year.

Supplementary capital of the system, which consists of the subordinated debt, was ALL 19.7 billion, from ALL 10.3 billion at end-2012.

4.4.5.2.2 Total risk-weighted assets and off-balance sheet items

Total risk-weighted assets and off-balance sheet items maintained the same level as in the previous year, down by only ALL 0.6 billion (or 0.1%). However, the year saw movements in rates, in which risk-free assets, low-risk assets and high-risk assets increased by ALL 36 billion12 (7.3%), ALL 23.3 billion (10.8%) and ALL 6.2 billion (1.7%), respectively. On the contrary, medium-risk assets and those risk-weighted at 150% dropped by ALL 3.8 billion (16.2%) and ALL 15.7 billion (12.9%), respectively.

11 For some banks, this level was required higher than the regulatory minimum. 12 Figures are prior to risk-weighting.

42 Bank of Albania Supervision Annual Report 2013

Table 16 Banking system risk-weighted assets December December December December December December Indicators(in ALL million) 2013 2012 2011 2010 2009 2008 Risk-free assets (0%) 493,820.3 457,736.1 450,321.4 409,673.9 381,448.4 334,268.2 Low-risk assets (20%) 214,915.0 191,600.9 134,820.5 95,701.9 58,545.4 54,651.4 Moderate-risk assets (50%) 23,731.4 27,573.4 31,091.0 34,354.0 32,814.7 17,842.4 High-risk assets (100%) 366,654.7 360,466.0 340,090.6 262,324.9 282,952.7 240,382.5 Assets risk-weighted at 150% 121,537.3 137,241.6 152,242.8 178,050.0 118,378.6 41,540.5 Risk-weighted off-balance sheet 39,267.3 25,254.8 21,784.2 20,303.4 14,209.0 17,660.7 items Risk-weighted assets and off- 643,076.8 643,690.1 632,748.7 586,020.7 502,846.6 340,205.4 balance sheet items Source: Bank of Albania.

Risk-weighted off-balance sheet items increased ALL 14 billion in 2013. However, their share appears Chart 28 Risk-weighted off-balance sheet items relatively insignificant, accounting for about 6.1% of total risk-weighted assets and off-balance sheet 1.000.000 10% 100.000 items of the banking system at end-2013, up by 8% 2.2 percentage points from end-2012. 10.000 6% 1.000 4% 100 4.4.6 Profitability 2% 10

4.4.6.1 Net profit and its structure 1 Dec'09 Mar' 10 Jun'10 Sep'10 Dec'10 Mar' 11 Jun'11 Sep'11 Dec'11 Mar' 12 Jun'12 Sep'12 Dec'12 Mar' 13 Jun'13 Sep'13 Dec'13 0%

Net profit of the banking system was positive in Assets & Risk-weighted off-balance sheet items 2013, at ALL 6.6 billion or ALL 2.9 billion higher Risk-weighted off-balance sheet items than in 2012. Risk-weighted off-balance sheet items/ total assets

The second half of 2013 provided the major Source: Bank of Albania. contribution to profit for 2013, by about ALL 5.1 billion (net). This was due to larger decline in banks’ provisioning expenses in 2013 H213, while the increase in total loan loss provisions during 2013 was concentrated in 2013 H1. An important positive impact on increasing the banks’ profit in 2013 resulted from securities transactions, while the net interest income was downward during the year.

For 2013, the net profit of the banking system was about ALL 6.6 billion. We should note that until November 2013, the system’s profit was negative, to ALL 897.5 million. In the meantime, in December, one of the banks of the system transferred about ALL 6.3 billion expenses to the net profit for 2012. This transfer was required by the bank’s audit, at Bank of Albania’s request for loan reclassification.

13 The decline in provisioning fund at end-H2 was mainly due to initial bookkeeping of a provisioning fund at mid-2013 that belonged to 2012, and the systematisation of this bookkeeping on December 2013, by one of the banks of the system.

Bank of Albania 43 2013 Supervision Annual Report

4.4.6.2 Profitability ratios

Due to a higher net profit than in the previous year, the two main profitability ratios, Return on Average Assets (RoAA) and Return on Average Equity (RoAE), increased in 2013. At end-2013, RoAA was 0.54%, RoAE at 6.43%, from 0.33% and 3.78%, respectively, in 2012.

Table 17 Main profitability ratios (in %, cumulative Indicators December2013 June 2013 December2012 June 2012 December 2011 June 2011 RoAA 0.54 0.25 0.33 0.42 0.07 0.22 RoAE 6.43 2.93 3.78 4.79 0.76 2.43 Source: Bank of Albania.

Tables 18 and 19 show the banking system profitability from the main activity and the dynamics of the equilibrium between the collection of paying liabilities and investment in earning assets.

Table 18 Profitability ratios from main activity (in %, cumulative) December June December June December June Indicators 2013 2013 2012 2012 2011 2011 Interest income/average earning assets (1) 7,32 7,39 7,73 7,76 7,78 7,74 Interest expenses/average earning assets (2) 3,42 3,61 3,72 3,72 3,57 3,53 Net Interest Margin (NIM)[(1) - (2)] 3,89 3,78 4,01 4,04 4,20 4,21 Source: Bank of Albania.

During 2013, the banking business based on earning assets was slightly more balanced than in the previous year, when the net interest margin fell by only 0.12 percentage points. This was due to faster paces of decline in interest income to average assets than in interest expenses to average assets.

Table 19 Average profitability ratios (in ALL million) Indicators 2013 Q4 2013 Q2 2012 Q4 2012 Q2 2011 Q4 2011 Q2 Average earning assets (1) 1.015.780,5 1.004.588,5 992.250,7 977.479,7 943.023,2 919.154,9 Average paying liabilities (2) 1.049.358,0 1.026.482,2 994.957,7 974.208,4 889.977,2 857.874,7 Average assets (3) 1.208.717,6 1.194.614,6 1.157.648,7 1.135.073,7 1.050.371,2 1.013.594,4 (1) / (3) 84% 84% 86% 86% 90% 91% (2) / (3) 87% 86% 86% 86% 85% 85% Source: Bank of Albania.

At end-2013, the ratio of average earning assets to average assets fell by 1.7 percentage points (from 85.7% to 84%), compared to end-2012, influenced by faster increase in average assets (by ALL 51.1 billion or 4.2%) than in average earning assets (by ALL 23.5 billion or 2.3%). ‘Average paying liabilities to average assets’ increased by 0.9 percentage points (from 85.9% to 86.8%), compared to end-2012, influenced by the faster increase in average paying liabilities (by ALL 54.4 billion or 5.2%) than in average assets.

44 Bank of Albania Supervision Annual Report 2013

The efficiency ratio of the system fell by 7.6 percentage points at end-2013 on a year earlier, against a setting of faster increase in operating income than in operating expenses. Operating income increased by ALL 5.6 billion or 14.4%, while operating expenses increased only ALL 0.3 billion or 1.1%.

Table 20 Efficiency ratio (in ALL million) December June December June December June Indicators 2013 2013 2012 2012 2011 2011 Operating expenses (1) 26.223,2 12.660,9 25.930,6 12.264,7 24.490,7 11.657,9 Operating income* (2) 44.974,3 22.326,3 39.328,6 17.277,2 39.636,0 22.037,6 Efficiency (1) / (2) 58% 57% 66% 71% 62% 53% Source: Bank of Albania * Net interest income + net income from other operations.

4.5 Non-bank financial institutions and savings and loan associations

4.5.1 Non-bank financial institutions

4.5.1.1 Overview

Broken down by the main financial activities they conduct, non-bank financial institutions (NBFIs) are classified into:

• Institutions licensed to conduct lending operations: Besa Fund sh.a., NOA sh.a., First Albanian Financial Development Company – FAF sh.a., and Tranzit sh.p.k.;

• Institutions licensed to conduct microcredit operations: VisionFund Albania sh.p.k., and Capital Invest sh.a.;

• Institutions licensed to conduct financial leasing: Raiffeisen Leasing sh.a., Tirana Leasing sh.a., Credins Leasing sh.a., Landeslease sh.a., Fin-al sh.p.k., and Porsche Leasing sh.a.;

• Institutions licensed to provide payment and money transfer services: Albanian Post Office sh.a., Financial Union Tirana sh.p.k., Ak-Invest sh.a., Easypay sh.p.k., and M-pay sh.p.k.;

• Institutions licensed to conduct factoring operations: Albanian Factoring Services (AFS) sh.a., Omnifactor sh.p.k., and Profactoring Albania sh.p.k.;

• Institutions licensed to conduct advisory, intermediation and other services related to foreign exchange: Platinium Investment sh.p.k.

Bank of Albania 45 2013 Supervision Annual Report

4.5.1.2 Assets of NBFIs

In December 2013, total assets of NBFIs amounted to ALL 30 billion, accounting for 2.2% of total banking system assets. The following provides a description of the performance of NBFIs’ assets, which also reflects the dynamics of new licences or revocations. Assets of NBFIs increased negligibly by ALL 50 million or 0.17%, during 2013.

Table 21 Total assets of NBFIs classified by their main activity, December 2012-December 2013, in ALL billion, excluding Albanian Post Office data December'12 March'13 June '13 September '13 December'13 NBFIs conducting lending activities 13,03 13,20 13,51 13,87 14,07 NBFIs conducting financial leasing 10,49 10,18 9,43 9,33 9,19 activities NBFIs conducting payment and money 5,83 5,48 5,58 5,73 6,26 transfer activities NBFIs conducting microcredit activities 0,35 0,38 0,37 0,35 0,35 NBFIs conducting factoring activities 0,23 0,15 0,18 0,17 0,14 NBFIs conducting advisory/ intermediation services related to 0,01 0,01 0,01 0,00 0,00 foreign exchange Total assets of NBFIs 29,94 29,40 29,08 29,45 30,01 Source: Bank of Albania.

The loan portfolio accounted for 60.3% of NBFIs’ assets, dominated by the loan portfolio of lending and microcredit institutions, 61.4%, and financial leasing institutions, 38.1%. The rest consisted of the loan portfolio of factoring institutions (0.51%). Beyond the loan portfolio, the structure of assets was oriented towards cash, deposits and accounts (16.5%), and variable-rate securities (13.3%).

NBFIs are mostly financed through borrowing (57.5%) and own capital (36.9%). Borrowing includes borrowing from domestic banks (43.8%) and non-resident financial institutions (32.1%).

Most NBFIs were well capitalised during 2013. The Supervision Department monitors, on an ongoing basis, the level of NBFIs’ capital and, in several cases, has required further injection of funds by the shareholders, in order to bring the capital to adequate levels.

4.5.1.3 Outstanding loan portfolio of NBFIs

Table 22 NBFIs’ loan portfolio, net and gross, December 2012-December 2013, in ALL billion December'12 March'13 June '13 September '13 December'13 Total loan portfolio of NBFIs (net) 18,61 18,21 17,94 17,88 18,09 Total loan portfolio of NBFIs (gross) 20,04 19,74 19,50 19,53 19,68 Source: Bank of Albania.

46 Bank of Albania Supervision Annual Report 2013

As of December 2013, NBFIs’ loan portfolio, gross, reduced by around ALL 360 million, or 1.8%, from end-2012, to ALL 19.68 billion. NBFIs’ loan portfolio accounted for around 3.49% of the banking system’s loan portfolio, remaining similar to end-2012. The reduction in the loan portfolio of total NBFIs was mainly attributable to the absorption of the loan portfolio of Sogelease Albania sh.a. by one bank, and the shrinking activity of financial leasing operations due to curbed business investments. Classified by financial operations, lending and microcredit institutions saw an increase in their loan portfolio, gross, by ALL 684 million. Conversely, the loan portfolio of financial leasing institutions shrank around ALL 1,095 million, whereas factoring institutions’ portfolio remained at minimum levels, despite increasing by around ALL 16.43 million during 2013.

The loan portfolio structure remained concentrated in business lending (91.2%) and mainly in the sectors of ‘Trade, repair of vehicles and household appliances’, 30%, ‘Agriculture, hunting and forestry’, 11.8%, and ‘Other sectors’, 14.6%. The total loan portfolio is dominated by lending in lek, accounting for 60.1%, which is mainly concentrated in lending and microcredit institutions. Lending in foreign currency dominates the loan portfolio of financial leasing institutions, accounting for 98.5%. By term to maturity, medium-term loans have the largest share in total NBFIs’ loan portfolio, accounting for 76.2%.

Table 23 Loan portfolio quality ratios, December 2012-December 2013, in per cent December'12 March'13 June '13 September '13 December'13 Non-performing loans/outstanding loans (gross) 8,37% 13,30% 14,15% 14,66% 13,19% Non-performing loans/outstanding loans (net) 3,12% 7,25% 8,09% 5,38% 7,08% Source: Bank of Albania.

The non-performing loan ratio increased during 2013 due to entry into force of the new regulatory requirements, which require the NBFIs to classify the financial leasing and factoring portfolios into different risk ratings. The comparison to end-2012 would, therefore, be inadequate.

4.5.1.4 Profit of NBFIs

NBFIs registered a positive net profit of ALL 1.14 billion14 in 2013, or 30.3% higher, year-on-year. This aggregate profit accounted for around 17.4% of the banking system’s profit. The positive profit was mainly attributable to payment and money transfer institutions, and lending institutions, whose annual profits amounted to around ALL 637.5 and 365.9 million, respectively. Financial leasing institutions also registered a positive profit of around ALL 209.4 million, whereas microcredit and factoring institutions had a negative profit of ALL 44.4 million and ALL 25.4 million, respectively.

14 Excluding the profit of the Albanian Post Office.

Bank of Albania 47 2013 Supervision Annual Report

4.5.2 Financial unions and savings and loan associations

4.5.2.1 Structure of unions and SLAs’ network

During 2013, savings and loan associations (SLAs) network consisted of Jehona Union and Albanian Savings and Credit Union, and two independent SLAs, Alb-Progres SLA (former Elbasan SLA) and Perlat SLA. In parallel with the efforts to join DIA’s deposit insurance scheme, year 2013 marked a restructuring period across the activities of unions, respective networks and individual SLAs. This year, therefore, witnessed the slowdown of lending in unions and their respective networks.

Table 24 Number of SLAs and members, December 2012-December 2013 December’12 December’ 13 No. of SLAs No. of members No. of SLAs No. of members Total SLAs’ network 126 48,092 121 51,291 Source: Bank of Albania.

The number of members continued to increase15 during 2013, whereas the number of SLAs decreased, mainly due to the liquidation process of some SLAs.

4.5.2.2 Assets of unions and SLAs’ network

Total assets of unions fell by around 16.6% during 2013, whereas total assets of SLAs’ network increased slightly by around 1.3%. The unions’ assets shrank due to reduced lending to member associations. The lower unions’ support to SLAs with lending was reflected into slower increase in SLAs’ network. The development of SLAs’ network assets remained static despite the continuous increase in members’ deposits, which did not suffice to maintain and develop SLAs’ activity. Around 45% of unions’ assets were oriented towards ‘Customer transactions’ and 27.8% towards ‘Investments’. Customer transactions dominate assets of SLAs’ network, accounting for 73.4%.

Table 25 Assets of unions and SLAs’ network, December 2012-December 2013, in ALL billion December'12 June'13 December'13 Unions 5,35 5,24 4,46 SLAs 5,22 5,05 5,29 Source: Bank of Albania

4.5.2.3 Outstanding loan portfolio of unions and SLAs

As of December 2013, the loan portfolio, gross, of SLAs’ network amounted to ALL 4.36 billion, down ALL 218 million year-on-year (or 4.8%). SLAs’ extended loans accounted for around 0.77% of banking system’s loans. As noted above, the unions’ loan portfolio fell considerably by 20.1%.

15 The data refer only to the members of the two unions.

48 Bank of Albania Supervision Annual Report 2013

Table 26 Loan portfolios of unions and SLAs, gross and net, December 2012-December 2013 (in ALL billion) December'12 June'13 December'13 Loans, gross Unions 2,54 2,37 2,03 SLAs 4,58 4,4 4,36 Loans, net Unions 2,51 2,31 2,02 SLAs 4,32 3,96 3,88 Source: Bank of Albania.

The non-performing loan ratio in SLAs almost doubled during 2013, to 13.05%, (December 2012: 7%), due to non-performing loans’ increase by around ALL 248.8 million. The unions also saw deteriorating loan quality ratio, which reached 9.8% (December 2012: 4.3%). Despite the increase in non-performing loans, the loan quality ratio worsened due to reduced unions’ lending to member SLAs. Nevertheless, the loan portfolio quality of unions and SLAs’ network remained better than the credit quality of the banking system and NBFIs.

4.5.2.4 Profit of unions and SLAs

As of December 2013, SLAs made a negative profit of ALL 236 million (December 2012: ALL 47.78 million), due to worsened loan portfolio. The unions made a positive profit of around ALL 2.1 million, yet remaining down year-on-year (December 2012: ALL 7.1 million), reflecting the worsened loan portfolio quality of the unions.

4.6 On-site examinations

On-site examinations, a very important part of the supervisory process, aim at closely examining and evaluating the risk profile of institutions licensed by the Bank of Albania. They are planned and organised based on several main pillars, such as moving towards a risk-based supervision approach, ensuring compliance of licensed institutions’ operations with the effective legal and regulatory framework, and enhancing the effectiveness of supervision instruments.

During 2013, the Bank of Albania conducted eight full-scope examinations and three partial examinations on banks, two examinations on NBFIs, and one examination on a union of savings and loan associations. During the examination process, the Bank of Albania also cooperated with other supervisory authorities, such as the General Directorate for the Prevention of Money Laundering (GDPML) and the Albanian Financial Supervisory Authority.

The licensed institutions have generally carried out their operations in compliance with the legal, regulatory and supervisory framework. However, the examined banks were required to enhance the quality and efficiency of risk management systems, including:

Bank of Albania 49 2013 Supervision Annual Report

- strengthening the management and supervisory role of banks’ governing councils; - reviewing continuously banks’ internal policies and regulations; - improving the risk measurement, monitoring and control systems, and the information systems; - enhancing the internal control, risk and compliance unit/structure functions.

Special attention has been paid in the recent years to banks’ exposure to credit risk. The examined banks were required to reclassify certain borrowers to a higher risk level. For a more cautious supervisory approach, banks were urged to be more proactive in handling default loans through restructuring and recovery, strengthening of structures responsible for following up non- performing loans, design of strategies to reduce the level of non-performing loans on a bank level, and adequate management of the collateral under the bank’s ownership received upon the execution of collateral.

With a view to re-evaluating the relationship between individual borrowers and the bank for the purpose of calculating the allowed maximum exposure, recommendations have addressed matters relating to the identification, measurement and monitoring of bank’s exposure to a borrower or a group of related borrowers.

Exposure to liquidity risk, in quantitative terms, has been assessed as low. Recommendations have generally addressed qualitative aspects relating to the management of a bank’s liquidity, assets and liabilities, such as the improvement of internal policies and procedures for the management of liquidity risk.

Banks were well capitalised in 2013. They were, however, urged to improve the stress-testing analyses, the scenarios and frequency of stress-test exercises, in order to ensure adequate levels of capital in case of exceptional situations in a bank’s operations.

The assessment of operational risk and public transparency has been an integral part of this year’s examinations. For more information on these two aspects refer to: 4.4.4 Operational risk, and 4.7.2 Public transparency.

As a result of the identification of added exposures to specific risks, the Supervision Department has required banks to design an action plan with concrete deadlines for the correction of risk management practices and observance of standards for sound banking operations. Besides addressing qualitative aspects of risk management, the measures included requirements to inject additional capital or increase the minimum required threshold for the capital adequacy ratio in individual banks. The Supervision Department has taken and will continue to take all measures in accordance with the effective legal and regulatory framework.

50 Bank of Albania Supervision Annual Report 2013

4.7 Anti-money laundering and transparency

The banking system has generally complied with the Bank of Albania’s regulatory framework on anti-money laundering and transparency.

4.7.1 Anti-money laundering

Bank of Albania’s supervision on commercial banks, NBFIs and foreign exchange bureaus continued to pay particular attention to matters relating to anti-money laundering and combating the financing of terrorism (AML/ CFT). Amendments to the legal and regulatory framework on matters relating to anti-money laundering, and specifically to the relevant law16, highlighted the necessity of measures to implement these amendments and monitor suspicious activities and transactions. In light of this, and in the framework of aligning the Albanian legislation with the international standards and recommendations of international organisations (CoE’s Moneyval), in August 2013, the Supervisory Council approved the amendments to Regulation No. 44, dated 10.06.2009 “On prevention of money laundering”17, including a guideline on the measurement of ML/FT risk as an annex attached to this Regulation. This guideline will serve the institutions, subject to Bank of Albania’s supervision, as a guide for establishing the principles and methodologies for the management of ML/FT risk. The amendments to the Regulations have taken into consideration the comments of the GDPML, Albanian Association of Banks, commercial banks and NBFIs.

Given the above and following the cooperation with all the relevant institutions through official correspondence or joint trainings and meetings through projects involving the Bank of Albania, the institutions have progressed in terms of meeting the preventive measures.

The examinations have revealed that the institutions Chart 29 Number of reportings of suspicious have taken adequate efforts to manage ML/FT risk, activities across the years and comply with the effective legal and regulatory 600 requirements, by putting in place relevant structures and centralised systems, and aligning the internal regulatory framework. Other measures include 400 increased reporting of suspicious activities of different typologies (Chart 29 shows the trend of reporting across the years), organisation of and 200 participation in different seminars and trainings on matters relating to AML/CFT, enhanced efficiency 0 of preventive measures for AML/CFT, upgrade 2007 2008 2009 2010 2011 2012 2013 2014 of information systems for the establishment of a functional system to perform due diligence for high- risk customers. Source: GDPML.

16 Law No. 9917, dated 19.05.2008, as amended (published in the Official Journal of the Republic of Albania in July 2012). 17 Amended by Decision No. 55, dated 28.08.2013, of the Supervisory Council of the Bank of Albania, and entered into force on 01.11.2013.

Bank of Albania 51 2013 Supervision Annual Report

The Bank of Albania has, however, identified some deficiencies and made relevant recommendations, including:

• Broadening the scope of internal control, including expanded due diligence and identification of suspicious cases and their analysis; • Improving the monitoring process in terms of expanded due diligence, which should, in turn, be reflected into measurable quantitative and qualitative results; • Taking immediate measures to complete the process for the identification of the beneficiary; • Reviewing the human resources available to carry out trainings, the frequency and quality of trainings, and broadening the training topics by including different SAR18 typologies.

In this regard, some very important aspects include the implementation of the National Strategic Document “On Financial Crime Investigation”, inter- institutional cooperation (GDPML, Ministry of Foreign Affairs, Ministry of Justice, Ministry of Finance, Prosecutor’s Office, etc.), ongoing monitoring of the implementation of CoE’s Moneyval recommendations, and Bank of Albania’s representation at the Inter-Institutional Technical Group.

Through examinations, official correspondence, different meetings and trainings, the Bank of Albania has constantly presented the relevant institutions with the achievements made in fulfilling the obligations and necessity to take further measures to improve the work relating to AML/CFT.

4.7.2 Public transparency

Improving transparency standards and strengthening market discipline were given special focus during 2013. The identification, measurement, evaluation and monitoring of requirements for the manner and form of information disclosure to customers on banking and financial products and services provided by the institutions, in order to ensure transparency and customer protection, were a priority during the implementation of supervisory instruments. Banks’ approach and measures relating to public transparency and disclosure of financial information have been consistently and cautiously examined through on-site and off-site supervision.

Following Bank of Albania’s recommendations, the banking sector has raised its awareness and commitment to matters of transparency and disclosure of information. The institutions have fully revised the loan agreement (contract) elements and the pre-contractual customer information to comply with the regulatory requirements. The establishment of requirements for the content and manner of disclosure of pre-contractual and contractual information to the borrower, before and during the execution of consumer and mortgage loans, and the regulation of consumer loans have been on focus during the daily implementation of legal and regulatory requirements. Banks, however, continue 18 Suspicious Activity Reports.

52 Bank of Albania Supervision Annual Report 2013 to display deficiencies mainly relating to the contents of loan agreements, implementation of terms and conditions of agreements, accurate calculation of the effective interest rate, notification of customers of the change in terms of agreements, etc.

The websites of banks as listed in Table 27 provide more complete information on the products provided to individuals, and their terms and conditions.

Table 27 Website address of banks providing information to customers BANKS 1. Raiffeisen Bank http://www.raiffeisen.al/individuals/ 2. United Bank of Albania http://www.uba.com.al/ 3. Veneto Banka http://www.venetobanka.al/Default.aspx?sec=17 4. National Commercial Bank http://www.bkt.com.al/retail.aspx 5. http://www.tiranabank.al/eng/nen.asp?id=6 6. International Commercial Bank http://www.icbank-albania.com/en/deposit-loan-interest-rates 7. Intesa SanPaolo Bank Albania http://www.intesasanpaolobank.al/web/Products_Services_for_Individuals.php 8. Procredit Bank http://www.procreditbank.com.al/en-us/Home?cid=1,112 9. Credit Agricole Bank Albania http://www.credit-agricole.al/individuals/?lang=en 10. NBG Bank of Albania http://www.nbgbank.al/default.aspx?gj=eng 11. Alpha Bank Albania http://www.alphabank.al/en/PRODUCTS/INDIVIDUAL/ 12. First Investment Bank http://www.fibank.al/sections/individuals/ 13. Credit Bank of Albania http://www.creditbankofalbania.al/index.php/sq/produkte-sherbime 14. Credins Bank http://www.bankacredins.com/index.php/en/ 15 Société Générale Albania Bank http://www.societegenerale.al/en/ 16 Union Bank http://www.unionbank.com.al/

Bank of Albania’s supervisory measures with respect to disclosure of information have generally proved effective as all banks are now publishing on their websites the annual reports and periodical quarterly financial reports. There are, however, problems relating to the timely release of qualitative periodical reports in accordance with the effective regulatory requirements and standards, which the Bank of Albania will continue to address through relevant measures.

Cautious and ongoing monitoring of banks’ reporting of interest rates and commissions on banking products and services in a standardised form, and the publication of information on Bank of Albania’s official website has given potential customers the opportunity to consult and choose the bank that best fits his/her requirements. It is important that bank customers are informed of their rights and obligations in relation to banks, as it is equally important for banks to be informed of their rights and obligations in relation to their customers. This information is made available through the information and regulatory platform put in place by the Bank of Albania.

In the context of consumer protection, 72 complaints about institutions licensed and supervised by the Bank of Albania (mainly banks) were examined in 2013. The issues raised were duly addressed by the central bank, both with respect to banks and customers. Whenever deficiencies or irregularities from banks were observed, they were addressed by the Bank of Albania in a written form.

Bank of Albania 53 2013 Supervision Annual Report

4.7.3 Cooperation with national authorities

During 2013, the Bank of Albania continued to cooperate with different institutions monitoring specific financial market activities, including: Ministry of Economic Development, Trade and Entrepreneurship (former Ministry of Economy, Trade and Energy) and Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) in the framework of cooperation in the field of consumer loans; Deposit Insurance Agency (DIA) in the context of regional seminars with bank branches across Albania, the latter being part of the communication and training campaign for the maintenance of data and public information, two important factors for the preparation for depositor compensation.

The Bank of Albania has also closely cooperated with the GDPML through frequent exchange of correspondence, including:

• A joint examination on one bank and joint trainings with banks on matters relating to enhancing the quality of SARs; • Bank of Albania’s contribution to the implementation of Moneyval recommendations;19 • Assessment of their annual and semi-annual analyses, and contribution to informing banks and NBFIs on United Nations Security Council and GDPML resolutions (FATF) on the prevention of ML/TF, etc.

Given its importance to other institutions of law protection, cooperation in the field of anti-money laundering has not been limited only to the GDPML but has also encompassed frequent exchange of information throughout the year with other national institutions, such as Ministry of Finance, Albanian Association of Banks, Ministry of Foreign Affairs, Commissioner for the Protection of Personal Data, and Ministry of Justice.

The Bank of Albania had frequent meetings and exchanged information with other institutions and third parties during 2013, including meetings with the Albanian Association of Banks (Compliance Committee of the Albanian Association of Banks with representatives of GDPML and Bank of Albania), and Spanish counterparts (under IPA 2009 twinning project). The purpose of these meetings was to deepen the cooperation between the institutions and provide orientation in understanding the effective legal and regulatory requirements relating to reporting requirements from the GDPML.

4.8 Credit Registry

The Credit Registry managed by the Bank of Albania is in its sixth year of operation and enlists 28 participant institutions, of which 16 banks and 12 NBFIs. Two new institutions joined the Credit Registry during 2013: Tranzit sh.p.k. and ALB-Progres SLA.

19 This contribution was made to the Ministry of Justice as the leading institution for following up Moneyval recommendations.

54 Bank of Albania Supervision Annual Report 2013

As of end-2013, banking and financial institutions reported a total of 954,307 loans to the Credit Registry, of which 387,670 were active loans. The expansion of the Credit Registry with new institutions is also reflected in its increased use by the reporting institutions as shown in Table 28.

Table 28 Number of queries submitted to the Credit Registry by the reporting institutions Year Number of queries 2008 88,875 2009 171,146 2010 198,229 2011 322,570 2012 333,549 2013 381,395 Source: Bank of Albania.

Around 26% of queries in the Credit Registry were submitted by NBFIs, unions of SLAs, and SLAs.

The entities can also generate the report on the borrower and update the borrower’s record. The number of queries for reports on the borrowers totalled 665, while 15 applications for borrower’s record update were addressed during 2013.

The information generated through the Credit Registry, besides the reporting institutions, also benefits the Bank of Albania to make internal assessments or assist the on-site examination process. Efforts were, therefore, made during 2013 to expand the range of periodical reports and other specific reports.

The number of participants in the Credit Registry is expected to increase in the period ahead. Several institutions are going through necessary preliminary testing, while in another institution the Bank of Albania experts are assessing the technical and organisational capacities, as a first step towards fully joining the Credit Registry.

Bank of Albania 55 2013 Supervision Annual Report

56 Bank of Albania Supervision Annual Report 2013 Unit (5) and Analysis Methodology Unit (3) Lincensing . Artur Ribaj Supervision Mr Head of Division Development Division Curri Unit(3) Regulation Ms. Ermira Head of Unit m ent a rt

Head Unit of Unit PML and ansparency Ms. Mirjana Compliance, Tr Goxharaj Risk Unit (3) Supervision Operational Non-Credit Risk Supervision Division MR. INDRIT BANKA Head of Department Office Unit (3) Supervision Market Risk and Liquidity Mr. Ilir Pustina Ms. Elda Demneri Ms. Jonida Kaçani Portfolio Managers Ms. Manjola Mançe rifti Unit (6) and NBFIs Supervision Small Banks Head of Unit Ms.Jonida P TION A L Stru c ture o f Supervi s ion Dep Unit (11) .Gerond Zi u . Juna Bozdo Credit Risk Supervision Head of Unit Mr Systemic Banks Ms Head of Division Supervision Division agu egistry Unit (3) Head of Unit Credit R Ms. Alba F Annex 1 OR GA NI SA

Bank of Albania 57 2013 Supervision Annual Report

Annex 2 Each bank’ s specific share in the banking system

December`13 Total Non- BANKS Permanent Shareholder’s Outstanding Treasury Total balance performing Securities resources equity loans bills deposits (Indicator in %) sheet loans Raiffeisen Bank 23.2 24.9 23.2 21.8 24.0 17.4 30.5 23.7 United Bank of Albania 0.5 0.9 1.1 0.3 0.6 0.8 - 0.5 Veneto Banka 1.8 3.0 3.6 2.5 1.4 0.8 0.3 1.7 National Commercial Bank 21.9 15.2 16.6 15.7 8.1 23.7 30.5 21.4 Tirana Bank 7.4 6.9 8.0 7.4 15.9 14.9 4.3 7.6 International Commercial Bank 0.7 1.0 1.2 0.5 0.4 1.0 1.0 0.7 Intesa SanPaolo Bank Albania 11.0 11.6 13.7 8.9 12.2 7.8 16.6 11.2 ProCredit Bank 3.3 4.0 3.5 4.4 3.0 4.2 0.3 3.2 Credit Agricole Bank Albania 2.4 3.7 2.9 3.7 5.3 1.0 - 1.9 NBG Bank of Albania 3.2 3.8 2.4 4.9 7.1 4.5 1.1 3.2 Alpha Bank Albania 6.1 5.6 4.6 6.0 9.4 10.5 6.3 6.6 First Investment Bank 1.4 1.1 1.2 1.2 0.6 0.5 1.9 1.3 Credit Bank of Albania 0.1 0.8 1.0 0.0 (0.0) 0.1 - 0.1 Credins Bank 8.8 10.4 8.6 13.2 8.2 5.7 0.4 9.0 Société Générale Albania Bank 5.6 5.3 6.3 6.9 2.6 5.4 3.9 5.5 Union Bank 2.6 1.8 2.1 2.5 1.3 1.7 2.8 2.7 TOTAL 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Source: Bank of Albania.

58 Bank of Albania Supervision Annual Report 2013

Annex 3 Assets and liabilities

ASSETS (in ALL millions) CODE DESCRIPTION December2012 December2013 1 TOTAL ASSETS 1,187,983.36 1,234,320.87 11 TREASURY AND INTERBANK TRANSACTIONS 382,157.90 401,391.72 111 Cash in hand 19,992.03 21,268.60 112 Transactions with the central bank 102,229.32 108,915.92 1121 Required reserve at the central bank 91,686.39 93,876.48 1122 Other 10,542.93 15,039.44 113 Treasury bills and other eligible bills for refinancing with the central bank 96,199.10 94,080.39 1131 Treasury bills 96,199.10 94,081.20 1132 Other bills eligible for refinancing - - 1133 Reserve funds for other eligible bills for refinancing with the central bank - (0.82) 114 Transactions with bank, credit institutions and other financial institutions 163,737.45 177,126.81 1141 Current accounts 26,581.62 23,581.73 1142 Deposits with banks, credit institutions and other financial institutions 100,832.05 120,642.91 1143 Loans 35,268.50 31,742.63 1144 Other 1,055.27 1,159.54 13 OPERATIONS WITH CUSTOMERS (Gross) 573,507.24 563,099.64 131 Loans to private sector and individuals 545,000.35 531,239.57 1311 Short-term loans 162,085.00 159,391.81 1312 Medium-term loans 114,453.43 100,480.22 1313 Long-term loans 155,116.25 159,172.83 1314 Real estate loans 113,101.94 111,569.06 1315 Finance lease contracts 367.57 625.66 132 Loans to public administration 1,587.94 1,655.74 1321 Current accounts 0.05 0.06 1322 Loans 1,587.89 1,655.69 1323 Other accounts - - 133 Other customer accounts 26,918.96 30,204.33 14 SECURITIES TRANSACTIONS 256,682.22 302,410.53 141 Fixed income securities 252,849.08 289,846.11 142 Variable income securities 2,771.61 3,917.26 143 Securities purchased and sold under REPO 1,061.53 8,647.16 144 Paid collateral - - 145 Received premiums - - 15 PROVISIONS (73,798.10) (88,027.33) 151 Loan loss provisions (principal) (70,860.85) (85,750.17) 152 Loan loss provisions (accrued interest) (1,208.57) (1,176.50) 153 Investment provisions (1,728.68) (1,100.65) 16 OTHER ASSETS 21,402.93 25,450.91 161 Other assets 17,805.84 23,949.20 162 Agent transactions 777.32 411.42 163 Inter-office accounts 0.35 0.31 164 Suspense, difference and position accounts 2,792.90 1,012.51 1641 Suspense accounts 2,711.71 934.92 1642 Position accounts 81.18 77.59 165 Value added tax 26.53 77.47 17 FIXED ASSETS 15,895.23 18,597.73 171 Investment in participation equity 148.41 101.41 172 Affiliates 301.90 370.08 173 Fixed assets (net) 15,444.92 18,126.24 18 ACCRUED INTERESTS 12,135.95 11,397.66 181 Accrued interests (Class 1) 3,502.09 2,444.83 182 Accrued interests (Class 2) 4,308.71 4,059.89 183 Accrued interests (Class 3) 4,325.15 4,892.94 A Total assets in foreign currency 665,671.51 696,171.68 B Total assets of non-residents 249,885.91 285,709.46

Bank of Albania 59 2013 Supervision Annual Report

LIABILITIES (in ALL million) CODE DESCRIPTION December2012 December2013 1 TOTAL LIABILITIES 1,187,983.36 1,234,320.87 11 TREASURY AND INTERBANK TRANSACTIONS 64,231.44 67,835.34 111 Central Bank 308.18 4,650.51 112 Treasury bills and other eligible bills 21,767.89 21,116.89 113 Current accounts 3,328.98 3,367.55 114 Deposits from banks and other financial institutions 16,921.96 22,183.92 115 Loans 20,512.38 14,335.34 116 Other 1,392.04 2,181.14 12 OPERATIONS WITH CUSTOMERS 978,087.64 1,013,522.15 121 Public administration 6,206.43 6,010.56 1211 Current accounts 4,823.56 4,512.07 1212 Demand deposits - - 1213 Time deposits 723.04 828.03 1214 Loans 659.82 670.46 1215 Other - - 122 Private sector 971,881.22 1,007,511.59 1221 Current accounts 143,763.71 165,241.63 1222 Demand deposits 45,155.72 55,104.95 1223 Time deposits 770,749.19 774,977.42 1224 Other 12,212.59 12,187.60 1225 Certificate of deposits - - 13 SECURITIES TRANSACTIONS 333.73 667.06 131 Debt represented by securities - - 132 Securities purchased and sold under REPO - 667.06 133 Collateral on securities transactions - - 134 Premiums on financial instruments 333.73 - 14 OTHER LIABILITIES 11,308.58 9,955.13 141 Other liabilities 4,821.12 5,185.05 142 Agent transactions 2,697.45 1,651.13 143 Inter-office account 7.94 7.98 144 Difference and position pending accounts 3,776.52 3,100.65 1441 Difference accounts 3,775.87 2,978.65 1442 Position accounts 0.65 122.01 145 Value added tax = (form. 21) 46 5.54 10.32 15 PERMANENT RESOURCES 120,061.34 129,891.98 151 Grants and public financing 15.86 18.31 152 Discretionary provisions 7,345.81 8,484.81 1521 Provisions for risk and expenses 6,741.77 7,549.57 1522 Discretionary provisions 604.04 935.23 153 Subordinated debt 10,858.58 18,051.19 154 Shareholders’ equity 101,841.10 103,337.67 1541 Paid-in capital 92,356.59 102,774.72 1542 Share premiums 4,657.76 5,205.89 1543 Reserves 9,558.72 11,887.39 1544 Revaluation difference 1,991.28 1,263.53 1545 Retained earnings (loss) (10,491.82) (24,357.86) 1546 Current year profit (loss) 3,768.57 6,564.00 16 ACCRUED INTERESTS 13,960.63 12,449.20 161 Accrued interests (Class 1) 275.30 136.71 162 Accrued interests (Class 2) 13,581.69 12,046.82 163 Accrued interests (Class 3) = (form. 21) 339 + 3429 - 0.25 164 Accrued interests (Class 5) 103.65 265.43 A Total liabilities in foreign currency 624,686.30 651,740.90 B Total liabilities of non-residents 80,174.34 91,469.33

60 Bank of Albania Supervision Annual Report 2013 7.73 9.33 8.37 6.43 4.92 4.08 4.54 0.54 17.91 14.84 48.54 40.22 44.82 49.42 34.71 23.45 74.69 112.60 December’13 7.94 8.79 8.49 2.93 4.47 4.04 4.18 0.25 17.00 62.46 15.36 56.43 58.41 47.17 33.77 24.16 87.51 June’13 131.15 7.89 8.76 8.57 3.78 4.41 3.98 4.06 0.33 16.17 14.57 61.76 55.62 56.86 46.06 36.71 22.47 84.43 130.37 December’12 7.98 8.65 8.58 4.79 6.52 6.02 6.07 0.42 14.46 80.42 15.66 60.46 55.82 56.26 45.71 35.99 21.07 June’12 129.45 8.08 8.80 8.70 0.76 4.29 3.94 3.99 0.07 15.56 14.30 56.61 52.01 52.64 43.88 33.15 18.77 91.29 147.74 December’11 8.04 8.70 8.60 1.22 4.02 3.73 3.74 0.11 13.57 14.64 51.17 47.43 47.62 43.77 30.24 17.00 88.39 June’11 146.64 8.59 9.10 9.40 7.58 5.33 5.03 4.87 0.72 15.38 14.52 38.08 35.95 34.80 43.54 30.62 13.96 75.50 118.86 December’10 8.87 9.30 9.60 8.31 7.64 7.27 7.06 0.79 15.43 32.81 31.24 30.32 42.47 32.85 12.21 16.21 73.61 June’10 116.16 tor s (in %, unless otherwise stated) I ndicators Based on capital R egulatory capital to risk-weighted assets T ier 1 capital to risk-weighted assets T ier 1 capital to total assets R egulatory capital to total assets Shareholders’ equity to total assets N on-performing loans net of provisions to regulatory capital N on-performing loans net of provisions to regulatory T ier 1 capital N on-performing loans net of provisions to regulatory capital R eturn on equity O pen foreign currency position to regulatory T ier 1 capital O pen foreign currency position to regulatory capital O pen foreign currency position to shareholders’ equity L iquid assets to total L iquid assets to short-term liabilities R eturn on assets N on-performing loans to total N et interest income to gross O perating expenses to gross income Annex 4 Core f in a n c i l d ca Sou rce: Bank of Albania.

Bank of Albania 61 2013 Supervision Annual Report

Annex 5 Banks’ shareholders

Capital No. Banks Shareholders Equity share Ownership Home country origin Raiffeisen SEE Region Holding 1. RAIFFEISEN BANK 100 Private Foreign Austria GmbH NATIONAL COMMERCIAL 2. Çalik Finansal Hizmetler A.S. 100 Private Foreign Turkey BANK Islamic Development Bank (IDB) 86.70 Private Foreign Saudi Arabia Jeddah Ithmaar Bank (former Shamil Kingdom of 4.63 Private Foreign Bank of Bahrein) Bahrain

Dallah Albaraka Holding 2.32 Private Foreign Saudi Arabia 3 UNITED BANK OF ALBANIA

Saudi Arabia Business Fokus SDN BHD 1.47 Private Foreign Malaysia

Individuals 4.88 Private Foreign Saudi Arabia

Intesa Sanpaolo S.p.A (ISP) 98.61 Private Foreign Italy 4 INTESA SANPAOLO BANK Italian Association for the ALBANIA enterprises operating abroad 1.39 Private Foreign Italy S.p.a (SIMEST) Piraeus Bank 98.48 Private Foreign Greece 5 Tirana Bank Tzivelis Ioannis 1.52 Individual Foreign Greece 6 NBG BANK ALBANIA National Bank of Greece 100.00 Private Foreign Greece 7 ALPHA BANK ALBANIA Alpha Bank, Greece 100.00 Private Foreign Greece 8 VENETO BANK Veneto Banca Holding 100.00 Private Foreign Italy 9 PROCREDIT BANK ProCredit Holding A.G. 100.00 Private Foreign Germany INTERNATIONAL 10 Financial Group ICB Holding 100.00 Private Foreign Swizerland COMMERCIAL BANK CREDIT AGRICOLE BANK 11 IUB HOLDING A.S, FRANCE 100.00 Private Foreign France ALBANIA 12 CREDIT BANK OF ALBANIA 8 Individuals 100.00 Private Foreign Kuwait

15 Individuals 72.85 Private Domestic Albania

B.F.S.E. Holding B.V. 19.53 Private Foreign Holland 13 CREDINS BANK State Secretariat for Economic Public - 2.79 Foreign Switzerland Affairs (SECO) of Switzerland Private

Albanian Savings Loan Union 4.83 Private Doemstic Albania

SOCIETE GENERALE SOCIETE GENERALE 88.64 Private Foreign France 14 ALBANIA BANK 8 Individuals 11.36 Private Domestic Albania European Bank for Reconstruction and Development 11.18 Private Foreign England (EBRD) 15 UNION BANK Financial Union Tirana 84.90 Private Domestic Albania 2 Individuals 3.92 Private Domestic Albania FIRST INVESTMENT BANK, 16 First Investment Bank, Bulgaria 100.00 Private Foreign Bulgaria ALBANIA Source: Bank of Albania.

62 Bank of Albania Supervision Annual Report 2013

Annex 6 Data on the shareholders/partners of the non-bank financial INSTITUTIONS

Capital No. Non-bank financial entity Partners/Shareholders Equity share Ownership origin 1 Financial Union Tirana Individuals 100% Private Domestic 2 Albanian Post Office Sh.A. Ministry of Economy, Trade and Energy 100% Public Domestic 3 CREDINS LEASING SH. A A. Individual 100% Private Domestic 4 AK-INVEST SH.A. Individual 100% Private Domestic 1100% minus 5 NOA SH.A. Amance Holding NV Private Foreign 1 share Albanian Besa Capital Fund 75.06% Private Domestic 6 FONDI BESA SH.A. Individual 24.94% Private Domestic Individual 54.69 Private Domestic 7 FIN AL SH.P.K. Balfin sh.p.k 22.9 Private Domestic Rivërs Stiks Kepitël sh.a 22.4 Private Foreign First Albanian Financial Development 8 Ministry of Finance 100% Public Domestic Company – Faf Sh.A. Banka Raiffeisen sh.a. 75% Private Domestic 9 RAIFFEISEN LEASING SH.A. Raiffeisen Leasing International GmbH, 25% Private Foreign Austria 10 TIRANA LEASING SH.A. “Piraeus Bank” S.A. Greece 100% Private Foreign 11 EASYPAY SH.P.K. Individual 100% Private Domestic EMERGING EUROPE LEASING AND 71.93% Private Foreign FINANCE B.V 12 LANDESLEASE SH.A. Individual 27.52% Private Domestic Individual 0.55% Private Foreign 13 VISIONFUND ALBANIA SH.P.K. VisionFund International, Kaliforni, SHBA 100.00% Private foreign 14 CAPITAL INVEST SH.A. Individual 100% Private Domestic New Century Holdings XI, L.P. 50% Private Foreign 15 TRANZIT SH.P.K. NCH Balkan Fund, L.P. 50% Private Foreign ALBANIAN FACTORING SERVICES 16 Individual 100% Private Domestic SH.A. 17 M - PAY SH.P.K. Individual 100% Private Foreign 18 OMNIFACTOR SH.P.K. Individual 100% Private Domestic 19 PLATINIUM INVESTMENT SH.P.K. Individual 100% Private Domestic Rolandi Manushi 40% Private Domestic 20 PROFACTORING ALBANIA SH.A. Ervin Aliaj 40% Private Domestic Endrit Beqaj 20% Private Domestic 21 PORCHE LEASING SH.P.K. Porsche Bank Aktiengesellschaft (AG) 100% Private Foreign

Bank of Albania 63 2013 Supervision Annual Report

Annex 7 Geographic distribution of branches and banking agencies within the territory of the Republic of Albania by prefectures

No. PREFECTURES YEAR 2007 YEAR 2008 YEAR 2009 YEAR 2010 YEAR 2011 YEAR 2012 YEAR 2013 1 Tirana 161 208 210 210 212 218 213 2 Durrës 36 46 51 54 54 55 53 3 Fier 32 43 45 44 44 43 42 4 Elbasan 23 28 29 30 30 30 30 5 Korça 30 37 38 38 37 37 38 6 Shkodra 17 23 24 25 25 25 24 7 Vlora 32 38 39 41 41 42 41 8 Lezha 21 26 26 25 26 25 24 9 Berat 14 21 21 20 21 21 22 10 Gjirokastra 20 25 24 24 24 23 23 11 Kukës 6 8 9 9 10 9 9 12 Dibra 7 8 8 9 10 10 10 T O T A L 399 511 524 529 534 538 529 Source: Bank of Albania.

Annex 8 E-banking products approved by the Bank of Albania

Electronic products 2006 2007 2008 2009 2010 2011 2012 2013 Total Debit cards 6 4 2 2 14 Credit cards 5 3 1 1 1 11 Maestro (Debit) Cards 1 1 1 3 Master (Credit) Cards - - 1 2 3 Visa (Debit) Cards 1 1 Visa (Credit) Cards 1 1 MultiCash 1 - - 1 ATMs 6 4 2 2 14 POS 1 2 2 1 6 POS Virtual (eCommerce) 2 2 Internet banking 2 2 3 2 2 11 Phone banking - - 1 1 Mobile banking / SMS banking - - 1 1 1 1 1 2 7 Prepaid Card - - 1 1 Source: Bank of Albania.

64 Bank of Albania Supervision Annual Report 2013

Annex 9 Distribution of e-banking products/ services by commercial banks as at end-2013 Mobile Electronic Internet Phone POS Virtual BANKS ATM POS banking / (Debit, banking banking (Ecommerce) SMS banking Credit) Credit) Cards √ √ √ √ √ √ (Ecommerce) √ √ √ √ √ TIRANA BANK √ √ √ √ √ NBG BANK ALBANIA √ √ ALPHA BANK ALBANIA √ √ √ √ PROCREDIT BANK √ √ √ √ FIRST INVESTMENT BANK, ALBANIA √ √ √ CREDINS BANK √ √ √ √ √ UNION BANK √ √ √ √ SOCIETE GENERALE BANK ALBANIA SH.A. √ √ √ √ INTESA SANPAOLO BANK ALBANIA SH.A. √ √ √ √ VENETO BANK √ √ √ INTRENATIONAL COMMERCIAL BANK √ √ CREDIT AGRICOLE BANK ALBANIA √ √ √ Source: Bank of Albania.

Annex 10 entities licensed by the Bank of Albania by year Entities 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Banks and branches of 14 15 16 17 17 16 16 16 16 16 16 16 foreign banks Non-bank financial 5 7 7 7 6 6 7 13 17 19 21 21 institutions Foreign exchange 58 58 54 58 60 112 189 221 284 301 322 333 bureaus Savings and Loan 113 131 130 131 125 130 133 135 126 126 126 121 Associations Unions of savings and 2 2 2 2 2 2 2 2 2 2 2 2 loan associations Source: Bank of Albania.

Annex 11 Banking system statistical indicators till 2013 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Number of banks 16 17 17 16 16 16 16 16 16 16 Number of employees 2,816 3,479 4,189 5,155 6,493 6,404 6,384 6,714 6,836 6,686 Number of branches/ 188 250 294 399 511 524 529 534 538 529 agencies in the country Average number of

employees per: - Bank 176 205 246 322 406 400 399 420 427 418 - Banking unit 15 14 14 13 13 12 12 13 13 13 Number of population (000) 3,020 3,003 2,982 2,958 2,936 2,919 2,907 2,902 2,899 2,896 Number of population per - Bank 188,727 176,666 175,397 184,891 183,522 182,417 181,710 181,387 181,174 180,997 - Banking unit 16.062 12,013 10,142 7,414 5,746 5,570 5,496 5,435 5,388 5,474 Bank employee 1,072 863 712 574 452 456 455 432 424 433 *Population data after 2011 are calculated based on the projection. Source: Bank of Albania and INSTAT.

Bank of Albania 65 2013 Supervision Annual Report

Annex 12 Bank network as at end 2013

No. of branches No. of branches in No. of branches No. Banks No. of agencies and agencies, the country abroad total 1 Raiffeisen Bank 44 59 103 2 National Commercial Bank 57 3 1 61 3 United Bank of Albania 4 2 6 4 Veneto Banka 15 15 5 Tirana Bank 49 4 53 6 National Bank of Greece –Albania 27 1 28 7 International Commercial Bank 7 7 8 Alpha Bank - Albania 43 43 9 Intesa Sanpaolo Bank Albania 17 14 31 10 ProCredit Bank 20 12 32 11 Credit Agricole Albania 12 8 20 12 Credit Bank of Albania 1 2 3 13 Credins Bank 37 8 45 14 Société Générale Albania 45 45 15 Union Bank 15 14 29 16 First Investment Bank 5 4 9 T O T A L 398 131 1 529

66 Bank of Albania Supervision Annual Report 2013

Annex 13 List of banking supervision regulations in force as at December 2013

1. Regulation “On the size and fulfilment of minimum initial capital for permitted activities of licensed banks and branches of foreign banks”, approved by the Supervisory Council Decision No. 51 dated 22.04.1999. 2. Regulation “On capital adequacy ratio”, approved by the Supervisory Council Decision No. 58 of 05/05/1999 and amended by the Supervisory Council Decisions No. 86 of 07/11/2001, No. 72 of 11/09/2002, No. 30 of 16/04/2003, No. 82 of 08/10/2003, No. 22 of 24/03/2004, No. 46 of 08/06/2005, No. 7 of 31/01/07, No. 63 of 29/08/2008, No. 89 of 22/12/2010 and Decision No. 63 of 14/09/2011 and Decision No. 26 of 27/03/2013. 3. Guideline “On regulatory capital”, approved by the Supervisory Council Decision No. 57 of 05/05/1999, and amended by the Supervisory Council Decisions No. 21 of 24/03/2004, No. 45 of 08/06/2005 and No. 70 of 12/09/2006. 4. Regulation “On market risks”, approved by the Supervisory Council Decision No. 72 of 02/06/1999, amended by the Supervisory Council Decision No. 98 of 19/12/2001. 5. Guideline “On interest rate risk management”, approved by the Supervisory Council Decision No. 61 of 05/07/2000. 6. Regulation “On bank’s investments in the equity of commercial companies”, approved by the Supervisory Council Decision No. 42 of 06/06/2001. 7. Guideline “On certificates of deposits”, approved by the Supervisory Council Decision No. 79 of 03/10/2001. 8. “Manual on corrective actions to banks and branches of foreign banks in the Republic of Albania”, approved by the Supervisory Council Decision No. 51 of 26/06/2002. 9. Regulation “On licensing of savings and loan associations and their unions” approved by the Supervisory Council Decision No. 11 of 27/02/2002, and amended by Decision No. 09 of 12/02/2003 and Decision No. 55 of 18/09/2012. 10. Regulation “On operational risk management”, approved by the Supervisory Council Decision No. 3 of 19/01/2011. 11. Regulation “On authorized chartered auditors of banks and branches of foreign banks”, approved by the Supervisory Council Decision No. 42 of 15/06/2011.

Bank of Albania 67 2013 Supervision Annual Report

12. Guideline “On reporting of foreign exchange operations”, approved by the Supervisory Council Decision No. 69 of 30/07/2003. 13. Regulation “On credit risk management”, approved by the Supervisory Council Decision No. 62 of 14/09/2011 and amended by the Supervisory Council’ s Decision No. 27 of 27/03/2013. 14. Regulation “On supervision of savings and loan associations and their unions”, approved by the Supervisory Council Decision No. 43 of 08/06/2005, and amended by Decision No. 68 of 13/09/2006 and Decision No. 65 of 29/09/2010. 15. “ The reporting system of savings and loan associations and their unions” approved by the Supervisory Council Decision No. 44 of 08/06/2005. 16. Regulation “On supervision of electronic banking transactions”, approved by the Supervisory Council Decision No. 28 of 30/03/2005. 17. Regulation “On consolidated supervision of banks”, approved by the Supervisory Council Decision No. 68 of 28/07/2005. 18. Regulation “On use of information and communication technology in entities licensed by the Bank of Albania”, approved by the Supervisory Council Decision No. 32 of 03/05/2006. 19. Unified Reporting System on Branches of Foreign Banks, approved by the Supervisory Council Decision No. 58 of 15/10/2007. 20. Regulation “On licensing, organization and supervision of foreign exchange bureaus”, approved by the Supervisory Council Decision No. 31 of 06/06/2007 and amended by Decision No. 73 of 27/11/2007 and Decision No. 82 of 14/12/2011. 21. Regulation “On the management of risk in the activity of branches of foreign banks”, approved by the Supervisory Council Decision No. 57 of 15/10/2007 and amended by Decision No. 62 of 29/08/2008. 22. Regulation “On internal audit system at banks and branches of foreign banks”, approved by the Supervisory Council Decision No. 24 of 26/03/2008. 23. Regulation “On managing risks arising from large exposure of banks” approved by the Supervisory Council Decision No. 31 of 30/04/2008, amended by Decision No. 72 of 07/10/2008, Decision No. 46 of 10/06/2009 and Decision No. 65 of 22/12/2010. 24. Regulation “On transparency for banking and financial products and services”, approved by the Supervisory Council Decision No. 59 of 29/08/2008 and amended by Decision No. 14 of 09/03/2011. 25. Regulation “On the minimum requirements for disclosure of information by banks and branches of foreign banks”, approved by the Supervisory Council Decision No. 60 of 29/08/2008. 26. Regulation “On minimum technical and security conditions of work premises where banking and financial activities are conducted”, approved by the Supervisory Council Decision No. 4 of 19/01/2011. 27. Regulation “On consumer and mortgage lending to households”, approved by the Supervisory Council Decision No. 5 of 11/02/2009 and amended by Decision No.13 of 09/03/2011. 28. Regulation “On granting the license to non-bank financial institutions”, approved by the Supervisory Council Decision No. 1 of 17/01/2013.

68 Bank of Albania Supervision Annual Report 2013

29. The document “Licensing policy of banking entities”, approved by the Supervisory Council Decision No. 12 of 25/02/2009. 30. Regulation “On granting a licence to banks and branches of foreign banks to conduct banking business in the Republic of Albania” approved by the Supervisory Council Decision No. 14 of 11/03/2009 and amended by Decision No. 33 of 11/05/2011 and Decision No. 28 of 16/05/2012. 31. Regulation “On core management principles of banks and branches of foreign banks and the criteria for approving their administrators”, approved by the Supervisory Council Decision No. 63 of 14/11/2012. 32. Regulation “On prevention of money laundering and financing of terrorism” approved by the Supervisory Council Decision No. 44 of 10/06/2009 and amended by Decision No.55 of 28/08/2013. 33. Regulation “On foreign exchange activity”, approved by the Supervisory Council Decision No. 70 of 30/09/2009. 34. Regulation “On liquidity risk management”, approved by the Supervisory Council Decision No. 71 of 14/10/2009 and amended by Decision No. 75 of 26/10/2011 and the Decision No. 28 of 27/03/2013. 35. Regulation “On the management of risk in the activity of non-bank financial institutions”, approved by the Supervisory Council Decision No. 02 of 17/01/2013. 36. The reporting system for non-bank financial institutions, approved by the Supervisory Council Decision No. 26 of 14/04/2010. 37. Regulation “On defining the decision-making level in the supervision of banking and financial activities”, approved by the Supervisory Council Decision No. 36 of 26/05/2010 and amended by the Decision No. 54 of 12/09/2012. 38. Regulation “On management of risk from open foreign currency positions”, approved by the Supervisory Council Decision No. 48 of 14/07/2010. 39. Regulation “On the content of information and functioning of Credit Registry at the Bank of Albania”, approved by the Supervisory Council Decision No. 67 of 13/10/2010. 40. G uideline “On the procedure for issuing a report on the borrower and reviewing data retained at the Credit Registry”, approved by the Supervisory Council Decision No. 68 of 13/10/2010. 41. M anual “On conservatorship and liquidation”, approved by the Decision of the First Deputy Governor of the Bank of Albania on 31/12/2010. 42. Regulation “On the creation, licensing and function of bridge bank” approved by the Supervisory Council Decision No. 27 of 16/05/2012. 43. G uideline “On the management of interest rate in the bank book”, approved by the Decision of Supervisory Council No.33 of 30/04/2013. 44. Regulation “On electronic payment instruments”, approved by the Supervisory Council Decision No. 1 of 06/02/2008 and amended by the Decision No.03 of 17/01/2013. 45. Regulation “On capital adequacy ratio”, approved by the Decision of Supervisory Council No.48 of 31/07/2013.

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Annex 14 Banks and branches of foreign banks licensed by the Bank of Albania

RAIFFEISEN BANK SH.A. Licence No. 2/1998, dated 11.01.1999 Approved by the Bank of Albania Supervisory Council Decision No. 163, dated 11.12.1998 Certificate No. 2 “On Deposit Insurance” Director: Christian CANACARIS Address Bulevardi “Bajram Curri”, Qendra Tregtare Evropiane, Tirana Tel.: +355 4 2274 910 Fax: +355 4 2275 599 E-mai [email protected] Website: www.raiffeisen.al

UNITED BANK OF ALBANIA SH.A. Licence No. 3/1998, dated 11.01.1999 Approved by the Bank of Albania Supervisory Council Decision No. 165, dated 11.12.1998 Certificate No. 3 “On Deposit Insurance” Director: emina SISIC Address rruga e Durrësit, sheshi “Rilindja”, Godina Teknoprojekt, P.O. BOX 128,Tirana Tel.: +355 4 2404 575 Fax: +355 4 2228 460 / 2228 387 E-mail [email protected] Website: www.uba.com.al

VENETO BANK SH.A. Licence No. 5/1998, dated 11.01.1999 Approved by the Bank of Albania Supervisory Council Decision No. 164, dated 11.12.1998 Certificate No. 4 “On Deposit Insurance” Director: Lucio Luigi GAITA Address Bulevardi “Dëshmorët e Kombit”, Ndërtesa “Kullat Binjake”, Tirana Tel.: +355 4 2280 555 Fax: +355 4 2280 356 E-mail [email protected] Website: www.venetobanka.al

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NATIONAL COMMERCIAL BANK SH.A. Licence No. 6/1998, dated 11.01.1999 Approved by the Bank of Albania Supervisory Council Decision No. 162, dated 11.01.1999 Certificate No. 5 “On Deposit Insurance” Director: Seyhan PENCABLIGIL Address Bulevardi “Zhan Dark”, Tirana Tel.: +355 4 2250 955 Fax: +355 4 2250 956 E-mail [email protected] Website: www.bkt.com.al

TIRANA BANK SH.A. Licence No. 7/1998, 07, dated 12.09.1996 Approved by the Bank of Albania Supervisory Council Decision No. 9, dated 12.09.1996 Certificate No. 6 “On Deposit Insurance” Director: Savvas THALASSINOS Address rruga “Ibrahim Rugova”, Tirana Tel.: +355 4 2269 616 / 2233 441 Fax: +355 4 2233 417 / 2369 707 E – mail: [email protected] Website: www.tiranabank.al

NATIONAL BANK OF GREECE, ALBANIA SH.A. Licence No. 08, dated 25.11.1996 Approved by the Bank of Albania Supervisory Council Decision No. 4, dated 14.03.1996. Certificate No. 7 “On Deposit Insurance”. Director: ioannis KOUGIONAS Address rruga e Durrësit, Godina Comfort, Tirana Tel.: +355 4 2274 802, 2274 822 Fax: +355 4 2233 613 E–mail: [email protected] Website: www.nbgbank.al

INTERNATIONAL COMMERCIAL BANK SH.A. Licence No.09, dated 20.02.1997 Approved by the Bank of Albania Supervisory Council Decision No. 9, dated 30.04.1996 Certificate No. 8 “On Deposit Insurance” Director: Gideon Van Den BROEK Address qendra e Biznesit, Rruga “Murat Toptani”, Tirana Tel.: +355 4 2254 372, 2256 254 Tel/Fax: +355 4 2254 368 E–mail: [email protected] Website: www.icbank-albania.com

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ALPHA BANK ALBANIA SH.A. Licence No.10, dated 07.01.1998 Approved by the Bank of Albania Supervisory Council Decision No..01/03/96, dated 27.12.1997. Certificate No. 9 “On Deposit Insurance” Director: periklis DROUGKAS Address rruga e Kavajës, G – KAM Business Center, kati II, Tirana Tel.: +355 4 2278 500 Tel/Fax: +355 4 2232 102 E – mail: [email protected] Website: www.alphabank.al

INTESA SANPAOLO BANK ALBANIA SH.A. Licence No.11, dated 10.08.1998 Approved by the Bank of Albania Supervisory Council Decision No. 105, dated 10.08.1998 Certificate No. 10 “On Deposit Insurance”. Director: Silvio PEDRAZI Address rruga “Ismail Qemali”, No. 27, P.O. BOX 8319, Tirana Tel.: +355 4 2248 753 / 4 / 5 / 6, 2276 000 Fax: +355 4 2248 762 E-mail [email protected] Website: www.intesasanpaolobank.al

PROCREDIT BANK SH.A. Licence No. 12, dated 15.03.1999 Approved by the Bank of Albania Supervisory Council Decision No. 22, dated 03.03.1999 Certificate No. 11 “On Deposit Insurance”. Director: Flutura VEIPI Address rruga “Dritan Hoxha”, Nd. 92, H. 15, Njësia Bashkiake nr. 11, Kodi Postar 1026, Tirana Tel.: ++355 4 2389 300 Fax: ++355 4 2233 918 E-mail: [email protected] Website: www.procreditbank.com.al

CREDIT AGRICOLE BANK ALBANIA SH.A. Licence No. 14, dated 28.10.1999 Approved by the Bank of Albania Supervisory Council Decision No. 105, dated 19.10.1999. Certificate No. 13 “On Deposit Insurance”. Director: luc Beiso Address rruga e Kavajës, nr. 59, “Tirana Tower”, Tirana Tel.: +355 4 2258 755 / 56 / 57 / 58 / 59 / 60 Fax: +355 4 2258 752 E-mail [email protected] Website: www.credit-agricole.al

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CREDIT BANK OF ALBANIA SH.A. Licence No. 15, dated 28.08.2002 Approved by the Bank of Albania Supervisory Council Decision No. 66, dated 28.08.2002 Certificate No. 14 “On Deposit Insurance”. Director: Sherine KAMEL Address rruga “Perlat Rexhepi”, Al-Kharafi Group Administration Building, Kati 1&2, Tirana Tel.: +355 4 2272 168, 2272 162 Fax: +355 4 2272 162 E-mail: [email protected] Website: www.creditbankofalbania.com.al

CREDINS BANK SH.A. Licence No. 16, dated 31.03.2003 Approved by the Bank of Albania Supervisory Council Decision No. 22, dated 26.03.2003 Certificate No. 15 “On Deposit Insurance” Director: Artan SANTO Address rruga “Ismail Qemali”, No. 21, Tirana Tel.: +355 4 2234 096 Fax: +355 4 2222 916 E-mai [email protected] Website: www.bankacredins.com

SOCIETE GENERALE BANK ALBANIA SH.A. Licence No. 17, dated 16.02.2004 Approved by the Bank of Albania Supervisory Council Decision No. 06, dated 11.02.2004 Certificate No. 16 “On Deposit Insurance”. Director: Frédéric BLANC Address: Bulevardi “Dëshmorët e Kombit”, Kullat Binjake, Kulla 1, Kati 9, Tirana Tel.: +355 4 2280 442 / 3 Fax: +355 4 2280 441 Mobile: 068 (69) 20 60 974 E-mail: [email protected] Website: www.societegenerale.al

UNION BANK SH.A. Licence No. 18, dated 09.01.2006 Approved by the Bank of Albania Supervisory Council Decision No. 101, dated 28.12.2005 Certificate No. 17 “On Deposit Insurance” Director: Gazmend KADRIU Address: Bulevardi “Zogu I”, pallati 13-katësh, përballë Stacionit të Trenit, Tirana Tel.: +355 4 2250 653, 2258 081

Bank of Albania 73 2013 Supervision Annual Report

Fax: +355 4 2272 880 E – mail: [email protected] Website: www.unionbank.com.al

FIRST INVESTMENT BANK, ALBANIA SH.A. Licence No. 19, dated 06.07.2007 Approved by the Bank of Albania Supervisory Council Decision No. 35, dated 27.06.2007 Certificate No. 12 “On Deposit Insurance” Director: Bozhidar TODOROV Address Bulevardi “Dëshmorët e Kombit”, Kullat Binjake, Kulla 2, Kati 14, Tirana Tel.: +355 4 2276 702 / 3 Fax: +355 4 2280 210 E – mail: - Website: www.fibank.al

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Annex 15 Non-bank financial institutions

FINANCIAL UNION OF TIRANA SH.P.K. Licence No. 1, dated 08.12.1999 to carry out the following financial activities: • Provide payment and receivable services; • Provide foreign exchange activity; • Advisory, intermediation and other assisting services for all the activities listed in points 1 and 2 above. Director: elton Çollaku Address: Bulevardi “Zogu I”, pallati EDICOM, Tirana Tel.: +355 4 2250 653 Fax: +355 4 2250 654 E-mail: [email protected] Website: www.unionifinanciar.com

ALBANIAN POST OFFICE SH.A. Licence No. 3, dated 18.04.2001 as a“Non-bank financial institution” to carry out the following financial activities: • Provide payment and receivable services; • Act as a financial agent or advisor. Director: Ardit Çela Address rruga “Reshit Çollaku”, nr. 4, Tirana Tel.: + 355 4 2258 828 Fax: + 355 4 2259 770 E-mail: [email protected] Website: www.postashqiptare.al

CREDINS LEASING SH. A. Licence No. 04, dated 13.06.2001 as a“Non-bank financial institution” to carry out the following financial activities: • Extend loans; • Provide payment and receivable services; • Provide intermediation for monetary transactions (foreign currency included); • Provide guarantees; • Act as a financial agent or advisor (excluded herein the services set forth in paragraphs 3/a and 3/b of Article 26 of the Law “On Banks in the Republic of Albania”); • Provide financial leasing. Deputy Director: Elion Martini Address: Rruga “Nikolla Tupe”, Nr. 5, Tirana Tel.: +355 4 234096 Fax: +355 4 222916 E-mail: [email protected] Website: www.credins.com

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AK-INVEST SH.A. Licence No. 7, dated 03.12.2003 as a non-bank financial institution to carry out the following financial activities: • Provide payment and receivable services; • Provide all forms of lending; • Provide foreign exchange activity; • Advisory, intermediation and other assisting services for all the activities listed in points 1 and 3 above. Director: ilir Adili Address: rruga “Ded Gjo Luli”, nr.2/3, Tirana Tel.: +355 4 2240 147 Fax: +355 4 2274 743 Website: www.ak-invest.net

NOA SH.A. Licence No. 9, dated 06.06.2007 as a non-bank financial institution to carry out the following financial activities: • Extend loans; • Provide payment and receivable services; • Accept and manage payment instruments; • Carry out foreign exchanges for its account; • Provide other guarantees (other than bank guarantees. Director: irma Shkrepa Address: Sheshi “Karl Topia”, kompleksi 127, kulla 3, Tirana Tel.: +355 4 2268 180 / 2246 267 Fax: +355 4 2246 268 E – mail: [email protected] Website: www.noa.com.al

FONDI BESA SH.A. Licence No. 10, dated 26.12.2008 as a non-bank financial institution to carry out the following financial activities: Extend lending of all types, including consumer and mortgage lending; Provide guarantees and receive commitments; Provide advisory, intermediation and other auxiliary services related to the above-listed. Director: Bajram Muça Address: rruga “Brigada VIII”, pallati 5, Tirana Tel.: +355 4 2253 841 / 2, 2252 913 Fax: +355 4 2253 836 E – mail: [email protected] Website: www.fondibesa.com

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FINAL SH.A. Licence No. 11, dated 20.02.2009 as a“Non-bank financial institution” to carry out the following financial activities: • Financial leasing. Administrator: Majlinda Gjata Address: rruga “Kavajës”, Condor Center, Kati II, Tirana Tel/Fax: +355 42 262 271 +355 42 26 2272 +355 44 81 4455 E-mail [email protected] Website: www.fin.al

FIRST ALBANIAN FINANCIAL DEVELOPMENT COMPANY – FAF SH.A. Licence No. 12, dated 20.03.2009 as a non-bank financial institution to carry out the following financial activities: • Extend lending of all types, including consumer and mortgage lending; • Provide guarantees and receive commitments; • Provide advisory, intermediation and other auxiliary services related to the above-listed. Director: Bajram Korsita Address: rruga “Dervish Hima”, vila nr. 4, Tirana Tel: +355 4 2232 937 / 2224 638. Fax: +355 4 2226 027

RAIFFEISEN LEASING SH.A. Licence No. 13, dated 15.07.2009 as a“Non-bank financial institution” to carry out the following financial activities: • Financial leasing. Director: Ankleida Shehu Address: Bulevardi “Bajram Curri”, European Trade Center, Tirana Tel: +355 4 2274 920 Mobile: +355 68 20 96346 Website: www.raiffeisen-leasing.al

TIRANA LEASING SH.A. Licence No. 14, dated 11.12.2009 as a“Non-bank financial institution” to carry out the following financial activities: • Financial leasing. Director: Fatos Aliaj Address: rruga “Ibrahim Rugova”, vila 1/1, Tirana Tel: +355 4 2258 458 / 479

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EASYPAY SH.P.K. Licence No. 15, dated 21.12.2009 as a“Non-bank financial institution” to carry out the following financial activities: • Payment and money transfer services. Director: lindita Shomo Address: rruga “Dëshmorët e 4 Shkurtit”, kompleksi “Green Park”, kulla 1, kati 5, Tirana Tel: +355 4 2264982 Fax: +355 4 2278950 Mobile: +355 682053631 Website: www.easypay.al

LANDESLEASE SH.A. Licence No. 16, dated 24.12.2009 as a“Non-bank financial institution” to carry out the following financial activities: • Financial leasing. Director: luljeta Rodoni Address: rruga “Themistokli Gërmenji”, Pallati Sefbi, nr. 10, Tirana Tel: + 355 4 2271050 Fax: + 355 4 2251038 Mobile: +355 692084360

VISIONFUND ALBANIA SH.P.K. Licence No. 17, dated 30.12.2009 as a“Non-bank financial institution” to carry out the following financial activities: • Microcredit activity. Director: ervin Peçuni Address: rruga “Ibrahim Rrugova”, pallati 26, kati III, P.O. Box 1725, Tirana Tel: + 355 4 2248 668 Fax: + 355 4 2248 668 Mobile.: +355 684070183

CAPITAL INVEST SH.A. Licence No. 19, dated 04.08.2010 as a“Non-bank financial institution” to carry out the following financial activities: • Microcredit activity. Director: Gëzim Balisha Address: rruga “Ymer Kurti”, Qendra e Biznesit Olympia, Kati i dyte, Tirana Tel: +355 4 2363 003 Fax: +355 4 2363 003 Mobile: 0682006225 E-mail: [email protected] Website: www.capitalinvest-ifm.com

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TRANZIT SH.P.K. Licence No. 20, dated 04.08.2010 as a“Non-bank financial institution” to carry out the following financial activities: • Provide all forms of lending. Director: Andi Ballta Address: rruga “Dëshmorët e 4 Shkurtit”, Sky Tower, kati 7, apt. 2, Tirana Tel: +355 4 2247022

ALBANIAN FACTORING SERVICES (AFS) SH.A. Licence No. 21, dated 04.11.2010 as a“Non-bank financial institution” to carry out the following financial activities: • Factoring; • Provide advisory, intermediation and other auxiliary services related to factoring. Director: Gert Peshkatari Address: rruga “Abdyl Frashëri”, seksioni B, pallati Hekla, apt. Kati i dytë, Tirana Tel: +355 4 2254057 Fax: +355 4 2400359 E-mail: [email protected] Website: www.factoringalbania.al

M - PAY SH.P.K. Licence No. 22, dated 31.05.2011 as a“Non-bank financial institution” to carry out the following financial activities: • Payment and money transfer services. Director: ludovic Laventure Address: Bulevardi “Dëshmorët e Kombit“, Kullat Binjake, Kulla 1/11, Tirana Tel: +355 4 2280 469 Fax: +355 4 2280 467 E – mail: [email protected] Website: www.mpay.al

OMNIFACTOR SH.P.K. Licence No. 23, dated 29.06.2011 as a“Non-bank financial institution” to carry out the following financial activities: • Factoring; • Provide advisory, intermediation and other auxiliary services related to factoring. Director: Genci Kushta Address: rruga “Vaso Pasha“, pallati 13/1, kati 2, Tirana Tel: +355 4 2230 193 / 2222 413 Fax: +355 4 2230 193 E – mail: [email protected] Website: www.omnifactor.al

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PLATINIUM INVESTMENT SH. P.K. Licence No. 25, dated 26.06.2012 as a“Non-bank financial institution” to carry out the following financial activities: • Provide advisory, intermediation and other auxiliary services related to foreign exchange. Director: ira Turdiu Address: rruga “Papa Gjon Pali II“, ABA Business Center, kati 13, nr. 1302, Tirana Tel: +355 4 45 38 092 E – mail: [email protected] Website: www.platiniuminvestment.com

PROFACTORING ALBANIA SH.P.K. Licence No. 27, dated 28.03.2013 as a“Non-bank financial institution” to carry out the following financial activities: • Factoring Director: endrit Beqaj Address: Bulevardi “Zogu I”, VEVE Business Center, kati 1, Tirana Tel: +35542243499 Fax: +35542272678 Mobile: 0682021639 E – mail: [email protected] Website: www.profactoring.al

PORSCHE LEASINGSH.P.K. Licence No. 28, dated 29.10.2013 as a“Non-bank financial institution” to carry out the following financial activities: • Financial leasing. Director: rudolf Walker dhe Dejan Pavlovic Address: Autostrada Tiranë-Durrës, Km. 3 Mëzez, Tirana Tel: +35544500828 Fax: +35544500829 Mobile: 069 20 57 233

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Annex 16 Unions of savings and loan associations

UNION OF SLAs “JEHONA”, Tirana Licence no.1, dated 27.06.2002 Address: Rruga “Dervish Hima”, Pallati 8, Apartamenti 5, Tirana Chairman of the Board of Directors vladimir Caci Executive Director: elvana Sharkaj Tel.: +355 4 2224 469 / 2269 450

UNION OF SLAs “ASLU”, Tirana Licence no. 2, dated 09.08.2002 Address: rruga “Qemal Stafa”, pallati 9-katësh, nr. 70, kati II, Tirana Chairman of the Board of Directors: Zana Konini Executive Director: Zana Konini Tel.: +355 4 2251 910

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Annex 17 Savings and loan associations

1. MËSUESI SLA, Tirana Licence No. 1, dated 01.07.2002 Member of USLA JEHONA

2. AFADA SLA, Tirana Licence No. 3, dated 01.07.2002 Member of USLA JEHONA

3. BLETËRRITËSIT SLA, Korça Licence No. 5, dated 01.07.2002 Member of USLA JEHONA

4. FITORJA SLA, Përrenjas Licence No. 12, dated 01.07.2002 Member of USLA JEHONA

5. GRAMSHI SLA, Përrenjas Licence No. 13, dated 01.07.2002 Member of USLA JEHONA

6. HABA SLA, Tirana Licence No. 14, dated 01.07.2002 Member of USLA JEHONA

7. KANDAVIA SLA, Librazhd Licence No. 15, dated 01.07.2002 Member of USLA JEHONA

8. KORÇARJA SLA, Korça Licence No. 17, dated 01.07.2002 Member of USLA JEHONA

9. KRUJA SLA, Kruja Licence No. 18, dated 01.07.2002 Member of USLA JEHONA

10. METAJ SLA, Fier Licence No. 20, dated 01.07.2002 Member of USLA JEHONA

11. ORK SLA, Vlora Licence No. 21, dated 01.07.2002 Member of USLA JEHONA

12. Ringjallja SLA, Vlora Licence No. 24, dated 01.07.2002 Member of USLA JEHONA

13. SHËNDETI SLA, Tirana Licence No. 25, dated 01.07.2002 Member of USLA JEHONA

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14. SHKËNDIJA SLA, Elbasan Licence No. 26, dated 01.07.2002 Member of USLA JEHONA

15. SYNEI SLA, Elbasan Licence No. 30, dated 01.07.2002 Member of USLA JEHONA

16. TEUTA SLA, Durrës Licence No. 31, dated 01.07.2002 Member of USLA JEHONA

17. VOLOREKA SLA, Pogradec Licence No. 33, dated 01.07.2002 Member of USLA JEHONA

18. VELICE SLA, Vlora Licence No. 36, dated 29.08.2002 Member of ASLU

19. KALLM SLA, Fier Licence No. 37, dated 29.08.2002 Member of ASLU

20. MOLLAS SLA, Elbasan Licence No. 40, dated 29.08.2002 Member of ASLU

21. GJINAR SLA, Elbasan Licence No. 42, dated 05.09.2002 Member of ASLU

22. KUQAN SLA, Elbasan Licence No. 45, dated 05.09.2002 Member of ASLU

23. SHUSHICË SLA, Elbasan Licence No. 46, dated 05.09.2002 Member of ASLU

24. BESTROVE SLA, Vlora Licence No. 49, dated 05.09.2002 Member of ASLU

25. SHALËS SLA, Elbasan Licence No. 51, dated 05.09.2002 Member of ASLU

26. OSHËTIMË SLA, Vlora Licence No. 52, dated 23.09.2002 Member of ASLU

27. BABICË E VOGËL SLA, Vlora Licence No. 53, dated 23.09.2002 Member of ASLU

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28. NOVOSELË SLA, Vlora Licence No. 54, dated 23.09.2002 Member of ASLU

29. ROMANAT SLA, Durrës Licence No. 55, dated 23.09.2002 Member of ASLU

30. JUBE SLA, Durrës Licence No. 56, dated 23.09.2002 Member of ASLU

31. ARDENICË SLA, Lushnja Licence No. 58, dated 23.09.2002 Member of ASLU

32. VAJKAN SLA, Fier Licence No. 59, dated 23.09.2002 Member of ASLU

33. LLAKATUND SLA, Vlora Licence No. 60, dated 23.09.2002 Member of ASLU

34.GRABIAN SLA, Vlora Licence No. 61, dated 23.09.2002 Member of ASLU

35. MAZREK SLA, Tirana Licence No. 62, dated 23.09.2002 Member of ASLU

36. MUSTAFA KOÇAJ SLA, Tirana Licence No. 63, dated 23.09.2002 Member of ASLU

37.SHPAT ISUF MUÇAJ SLA, Tirana Licence No. 64, dated 23.09.2002 Member of ASLU

38. PINAE SLA, Tirana Licence No. 65, dated 23.09.2002 Member of ASLU

39. FUSHAS MUMAJES SLA, Tirana Licence No. 66, dated 23.09.2002 Member of ASLU

40. QEHA SLA, Tirana Licence No. 67, dated 23.09.2002 Member of ASLU

41. DOBRESH SLA, Tirana Licence No. 68, dated 23.09.2002 Member of ASLU

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42. INIBA SLA, Tirana Licence No. 71, dated 25.09.2002 Member of ASLU

43. FUSHË-PREZË SLA, Tirana Licence No. 72, dated 25.09.2002 Member of ASLU

44. MËNIK SLA, Tirana Licence No. 73, dated 25.09.2002 Member of ASLU

45. ZALL-HERR SLA, Tirana Licence No. 75, dated 25.09.2002 Member of ASLU

46. BARËZEZ SLA, Tirana Licence No. 76, dated 25.09.2002 Member of ASLU

47. PETRELË SLA, Tirana Licence No. 78, dated 25.09.2002 Member of ASLU

48. PINET SLA, Tirana Licence No. 80, dated 25.09.2002 Member of ASLU

49. BËRZHITË SLA, Tirana Licence No. 81, dated 25.09.2002 Member of ASLU

50. MARIKAJ SLA, Tirana Licence No. 82, dated 25.09.2002 Member of ASLU

51. ALLGJATË SLA, Tirana Licence No. 83, dated 25.09.2002 Member of ASLU

52. BUBULLIMË SLA, Lushnja Licence No. 85, dated 25.09.2002 Member of ASLU

53. GORRE SLA, Lushnja Licence No. 87, dated 25.09.2002 Member of ASLU

54. DRITHAS SLA, Vlora Licence No. 88, dated 25.09.2002 Member of ASLU

55. PALASË SLA, Vlora Licence No. 89, dated 07.10.2002 Member of ASLU

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56. MAMINAS SLA, Durrës Licence No. 90, dated 07.10.2002 Member of ASLU

57. PANAJA SLA, Vlora Licence No. 92, dated 07.10.2002 Member of ASLUL

58. GJERGJAN SLA, Elbasan Licence No. 94, dated 07.10.2002 Member of ASLU

59. GRAMSH SLA, Gramsh Licence No. 96, dated 07.10.2002 Member of ASLU

60. FIER 2002 SLA, Fier Licence No. 98, dated 28.10.2002 Member of USLA JEHONA

61. LESHNICË SLA, Pogradec Licence No. 100, dated 28.10.2002 Member of USLA JEHONA

62. TREGAN SLA, Elbasan Licence No. 101, dated 27.11.2002 Member of ASLU

63. BELESH SLA, Elbasan Licence No. 102, dated 27.11.2002 Member of ASLU

64. LUZI I MADH SLA, Kavaja Licence No. 103, dated 27.11.2002 Member of ASLU

65. BAGO SLA, Kavaja Licence No. 104, dated 27.11.2002 Member of ASLU

66. RADË SLA, Durrës Licence No. 105, dated 05.12.2002 Member of ASLU

67. HAMALLAJ SLA, Durrës Licence No. 106, dated 05.12.2002 Member of ASLU

68. TIRANA KREDIT SLA, Tirana Licence No. 107, dated 05.12.2002 Member of USLA JEHONA

69. FIER SEMAN SLA, Lushnja Licence No. 111, dated 24.12.2002 Member of ASLU

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70. FRAKULL E MADHE SLA, Fier Licence No. 112, dated 24.12.2002 Member of ASLU

71. SAULLAS SLA, Fier Licence No. 113, dated 24.12.2002 Member of ASLU

72. KALLM I VOGËL SLA, Fier Licence No. 114, dated 10.01.2003 Member of ASLU

73. LEKAJ SLA, Kavajë Licence No. 115, dated 10.01.2003 Member of ASLU

74. ALLKAJ SLA, Lushnja Licence No. 116, dated 10.01.2003 Member of ASLU Merged with TOSHKËZ SLA (shkr. 8431/1, dated 19.11.2008).

75. KAFARAJ SLA, Fier Licence No. 118, dated 19.02.2003 Member of ASLU

76. GOSË SLA, Kavajë Licence No. 120, dated 23.06.2003 Member of ASLU

77. HIMARË SLA, Vlora Licence No. 122, dated 23.06.2003 Member of ASLU

78. KOTË SLA, Vlora Licence No. 123, dated 23.06.2003 Member of ASLU

79. ARMEN SLA, Vlora Licence No. 124, dated 23.06.2003 Member of ASLU

80. PERLAT SLA, Durrës Licence No. 125, dated 15.07.2003

81. REMAS SLA, Lushnja Licence No. 126, dated 16.07.2003 Member of ASLU

82. MIZE SLA, Lushnja Licence No. 127, dated 04.08.2003 Member of ASLU

83. DUKAT-RADHIMË SLA, Vlora Licence No. 128, dated 03.11.2003 Member of ASLU

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84. MJELLMA-HUDENISHT SLA, Pogradec Licence No. 129, dated 03.11.2003 Member of USLA JEHONA

85. GJEÇ KODËR SLA, Tirana Licence No. 130, dated 26.11.2003 Member of ASLU

86. MËRTISH SLA, Lushnja Licence No. 131, dated 26.11.2003 Member of ASLU

87. KUKUR SLA, Gramsh Licence No. 134, dated 07.01.2004 Member of ASLU

88. SLA, Tirana Licence No. 136, dated 01.04.2004 Member of ASLU

89. DARZEZË SLA, Fier Licence No. 139, dated 12.07.2004 Member of ASLU

90. SPILLE SLA, Kavajë Licence No. 140, dated 12.07.2004 Member of ASLU

91. QARR-BISHAN SLA, Fier Licence No. 145, dated 28.04.2005 Member of ASLU

92. KRUTJE SLA, Lushnja Licence No. 146, dated 29.07.2005 Member of ASLU

93. TIRONA SLA, Tirana Licence No. 147, dated 05.12.2005 Member of ASLU

94. SHKAFANE SLA, Durrës Licence No. 148, dated 16.01.2006 Member of ASLU

95. LIBRAZHD SLA, Librazhd Licence No. 149, dated 10.11.2006 Member of ASLU

96. HELMAS SLA, Kavajë Licence No. 150, dated 22.11.2006 Member of ASLU

97. LUKOVË SLA, Vlora Licence No. 151, dated 14.12.2006 Member of ASLU

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98. ÇERMË SLA, Lushnja Licence No. 152, dated 12.01.2007 Member of ASLU

99. ALB-PROGRESS SLA, Elbasan Licence No. 153, dated 18.04.2007

100. DYRRAH SLA, Durrës Licence No. 154, dated 27.04.2007 Member of ASLU

101. SEMAN SLA, Fier Licence No. 155, dated 21.05.2007 Member of ASLU

102. PAJOVA E RE SLA, Elbasan Licence No. 156, dated 05.12.2007 Member of ASLU

103. MALI I BARDHË SLA, BERAT Licence No. 157, dated 17.12.2007 Member of ASLU

104. BASHKËSIA SLA, Durrës Licence No. 158, dated 17.12.2007 Member of ASLU

105. DRINI 2 SLA, SHKODRA Licence No. 159, dated 28.01.2008 Member of ASLU

106. NIKELI SLA, Elbasan Licence No. 160, dated 28.01.2008 Member of ASLU

107. URA E MESIT SLA, SHKODRA Licence No. 161, dated 28.01.2008 Member of ASLU

108. DARCI SLA, Kavajë Licence No. 162, dated 12.02.2008 Member of ASLU

109. S.V.A.-08 SLA, Fier Licence No. 163, dated 16.10.2008 Member of ASLU

110. DARSIA, SLA, PEQIN Licence No. 164, dated 18.11.2008 Member of ASLU

111. GURI I MIRË SLA, KUÇOVA Licence No. 165, dated 20.11.2008 Member of ASLU

Bank of Albania 89 2013 Supervision Annual Report

112. ITEA A.E.F.SLA, FIER Licence No. 166, dated 22.12.2008 Member of ASLU

113. TARABOSHI AM SLA, SHKODRA Licence No. 167, dated 24.12.2008 Member of ASLU

114. BESNIKRIA MALËSISË SLA, SHKODRA Licence No. 168, dated 06.04.2009 Member of ASLU

115. BREGU LIQENIT SLA, POGRADEC Licence No. 169, dated 06.04.2009 Member of ASLU

116. OSUMI-ALBANIA-2009 SLA, BERAT Licence No. 170, dated 26.06.2009 Member of ASLU

117. GAJTANI 09 SLA, SHKODRA Licence No. 171, dated 11.12.2009 Member of ASLU

118. LAPARDHA 2009 SLA, BERAT Licence No. 172, dated 25.01.2010 Member of ASLU

119. LUSHNJA 2010 SLA, LUSHNJA Licence No. 173, dated 25.06.2010 Member of ASLU

120. ÇËRRAVË 2010 SLA, POGRADEC Licence No. 174, dated 14.07.2010 Member of ASLU

121. FIER FINC RUR SLA, FIER Licence No. 175, dated 22.09.2010 Member of ASLU

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18 Annex Foreign Exchange Bureaus

JOARD FXB Sh.p.k, TIRANA Licence No. 1, dated 01.10.1999 Address: rruga “Ded Gjon Luli”, Nr. 2, Tirana Cambists: Josif Kote, Pajtim Kodra Tel.: 04 2233 158

AMA FXB Sh.p.k, DURRËS Licence No. 2, dated 01.10.1999 Address: office 1: Lagjja nr. 9, rruga “Aleksandër Goga”, pallati nr. 530 (pranë Muzeut të Dëshmorëve), Durrës Office 2: Lagjja nr. 4, rruga “9 Maji”, godinë 4-katëshe, kati I, Durrës Cambists: Mirlinda Ceka, Idlir Hoxha, Ardian Kalaja, Artur Velja, Flori Shqiopa, Indrit Kalaja, Kostandin Gagu Tel.: 052 225183 / 228088 Fax: 052 230670 Mobile: 0682033030 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

ARIS FXB Sh.p.k, TIRANA Licence No. 3, dated 01.10.1999 Address: rruga “Luigj Gurakuqi”, ndërtesa 1, H 3, njësia bashkiake 2, kodi postar 1017, Tirana Cambist: Ardian Goci Tel.: 04 2248 867 / 2235 075 Mobile: 0682026839

UNIONI FINANCIAR TIRANË FXB Sh.p.k, TIRANA Licence No. 4, dated 01.10.1999 Address: Bulevardi “Zogu I”, pallati EDICOM, Tirana Executive Director: Elton Çollaku Cambist: Mimoza Lushnjaku Tel.: 04 2250 653 Fax: 04 2250 654 E – mail: [email protected]

AGLI FXB Sh.p.k, TIRANA Licence No. 5, dated 01.10.1999 Address: office 1: Rruga “Islam Alla”, nr.1, Tirana office 2: Rruga “Kavajës”, pranë ish pastiçeri Rinia, Tirana Cambists: Agim Cani, Kujtim Nina, Selim Luli Tel.: 04 2255 517

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EXCHANGE FXB Sh.p.k, TIRANA Licence no. 08, dated 24.11.1999 Address: rruga “Durrësit”, nr. 170, Tirana Cambists: ivan Pavllovski, Ervis Myftari Tel.: 04 2238 344 Tel.: /Fax: 04 2238 345

ILIRIA 98 FXB Sh.p.k, TIRANA Licence: no. 12, dated 25.02.2000 Address: office 1: Sheshi “Austria”, pranë Teatrit të Kukullave, Tirana Office 2: Rruga “Dëshmorët e 4 Shkurtit”, pranë KESH, Tirana Office 3: Parku Rinia, Kompleksi Tajvan, Tirana Office 4: Rruga e Durrësit, pranë ish kafe Florës, Tirana Office 5: Rruga e Kavajës, nr. 31/1, dt. 19.11.2008). Office 6: Rruga e Barrikadave, Tirana Office 7: , Autostrada Tiranë-Durrës, Km 12, Qendra Tregtare City Park, Tirana Office 8: Rruga “Sami Frashëri”, Pallati 55/4, Përballë Drejtorisë së Policisë, Tirana Office 9: Rr. “Kavajës”, përballë Ministrisë së Kulturës, Rinisë dhe Sporteve, Tirana Cambists: Edmond Ymeri, Ali Topalli, Ilir Janku, Bujar Fekollari, Edvina Janku, Alfred Topalli, Ariana Topalli, Mailinda Ymeri, Gentjan Janku, Eni Harito, Ergesa Ndroqi, Halime Xhaferi, Rinola Boka, Sonila Vasili, Majlinda Karaj, Esuida Zambaku, Ornela Bakalli, Valentina Maçi, Idvina Kore, Eliona Lumani, Enejda Shaba, Ornela Marku, Ada Pineti, Orjona Janko, Eleana Jupaj, Moana Haka, Gelta Rabeta, Elona Hajderdhi, Lindita Capi, Glediza Gora, Manjola Dubini Tel.: 04 2248 821 E – mail: [email protected]

T & E FXB Sh.p.k, DURRËS Licence No. 18, dated 11.06.2000 Address: lagjja 4, rruga “9 Maji”, Durrës Cambists: Shpëtim Hasa, Anisa Hasa, Enkela Hasa Acting as money transfer agent for the account of “AK INVEST”sh.a.

SHIJAK 2000 FXB SH.P.K., SHIJAK Licence No. 19, dated 24.11.2000 Address: lagjja “Popullore”, Shijak, Durrës Cambists: nazmi Ademi, Farije Ademi Tel.: 057 13076, 057 13200 Fax: 057 12193 Mobile: 0682057505 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

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MANUSHI FXB Sh.p.k, TIRANA Licence No. 22, dated 18.04.2001 Address: Bulevardi “Zogu I”, VEVE Business Center, kati 1, Tirana Cambist: rolandi Manushi Tel.: 04 2228 986 / 2253 052 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

UNIONI SELVIA FXB Sh.P.K, TIRANA Licence No. 23, dated 21.05.2001 Address: rruga “Sami Frashëri”, pallati 11, shkalla 4, apt. 29, Tirana Cambist: Denis Merepeza Mobile: 0682286475

KALENJA FXB Sh.p.k, TIRANA Licence No. 24, dated 29.06.2001 Address: rruga “Kavajës” (pranë ambasadës turke), Tirana Cambists: Hair Shametaj, Rudina Shametaj

TILBA FXB Sh.p.k, ELBASAN Licence No. 25, dated 30.09.2001 Address: office 1: Lagjja “Kongresi i Elbasanit”, bulevardi “Qemal Stafa”, pallati nr. 19, Elbasan Cambist: Kristaq Bako Address: office 2: Lagjja “Luigj Gurakuqi”, pallati 38, shkalla 3, kati I, Elbasan Cambists: vjollca Bako, Nertil Bako, Aurora Nanaj, Nertila Plakaxhiu Tel.: 054 40534 Mobile: 0692083135 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ANAGNOSTI FXB Sh.p.k, TIRANA Licence No. 26, dated 31.10.2001 Address: Bulevardi “Zogu I”, pallati 97, shkalla 3, apt. 28, Tirana Cambists: Jani Anagnosti, Odise Anagnosti, Edlira Anagnosti Mobile: 0692090523

Ko-GO FXB Sh.p.k, TIRANA Licence no. 27, dated 12.11.2001 Address: Rruga “Vaso Pasha”, pallati 16, shkalla 2, apt. 9, Tirana Cambists: Mihal Konomi, Përparim Goxhaj Mobile: 0682024230

ALB- FOREX FXB Sh.p.k, TIRANA Licence No. 28, dated 22.11.2001 Address: office 1: Rruga “Dëshmorët e 4 Shkurtit”, kompleksi “Green Park”, kulla 7, kati 5, Tirana office 2: Rruga “Abdyl Frashëri”, nr. 3, Tirana

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Cambists: Melsi Çami, Mirel Topçiu Tel.: 04 2270 541 Mobile: 0692085561

L&N FXB Sh.p.k, TIRANA Licence no. 29, dated 22.11.2001 Adress Office1: Rruga “Muhamet Gjollesha”, Tirana Cambist: leonora Mihalcka Tel.: 04 2268 393 / 2270 720 Address: office 2: Rruga “Durrësit”, Tirana Cambists: Myzafer Velaj, Dashurije Rumbullaku Tel.: 04 2235 590 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

EXHANGE ALOG FXB Sh.p.k, TIRANA Licence no. 31, dated 22.11.2001 Address: rruga “Ded Gjo Luli”,No.3, Tirana Cambists: Almida Sterio, Eduard Andoni, Elida Hasamemi Tel.: 04 2236 582 Mobile: 0682022334, 0682041200

BASHKIMI 2001 FXB Sh.p.k, TIRANA Licence no. 35, dated 12.12.2001 Address: rruga “Kavajës”, Tirana Cambists: Bashkim Shametaj, Luan Shametaj, Ilir Mesini Tel.: 04 2234 515 Mobile: 0682024601

ARJON 2002 FXB Sh.p.k, ELBASAN Licence no. 36, dated 14.12.2001 Address: lagjja “Brigada 17 Sulmuese”, Elbasan Cambists: Besnik Lulja, Elsid Kalallari, Olsi Çapja Tel.: 054246696 Mobile: 0682093599 Acting as money transfer agent for the account of “AK INVEST”sh.a.

TRI URAT FXB Sh.p.k, ELBASAN Licence no. 44, dated 05.02.2002 Address: lagjja “29 Nëntori”, Elbasan Cambists: ismail Bejtja, Lindita Kasa Tel.: 054 41792 Mobile: 0682262233, 0682133184 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

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BESA 2001 FXB Sh.p.k, TIRANA Licence no. 46, dated 15.02.2002 Address: rruga “Myslym Shyri”, nr. 25, Tirana Cambists: Belul Lleshi, Vladimir Avda, Mimoza Avda Tel.: 04 2233 172 Mobile: 0682133879, 0682087951

HYSEN-C FXB Sh.p.k, LAÇ Licence No. 50, dated 23.04.2002 Address: lagjja nr.3, përballë komisariatit të policisë, Laç Cambists: Cen Hyseni, Violeta Hyseni, Miranda Palaj, Jonida Thanasi, Elona Kuka, Suada Hasolli Mobile: 0682024688 Acting as money transfer agent for the account of “AK INVEST”sh.a.

TAXI EKSPRES FXB Sh.p.k, TIRANA Licence No. 52, dated 20.05.2002 Address: office 1: Rruga “Sami Frashëri”, nr. 11, Tirana Address: office 2: Bulevardi “Bajram Curri”, rruga “Lekë Dukagjini”, nr. 5, Tirana Cambists: Arben Sharra, Sokol Kaleci, Brikena Tole, Manjola Kume, Elona Zyra Tel.: 04 2223 231 Mobile: 0682046099, 0682250566

GLEAR FXB Sh.p.k, SHIJAK Licence No. 55, dated 23.07.2002 Address: lagjja Kodër Shijak, Durrës Cambists: Argjend Calliku, Afërdita Calliku Tel.: 0571 23830 Mobile: 0682050515 Acting as money transfer agent for the account of “AK INVEST”sh.a.

POSTA SHQIPTARE FXB SH.A., TIRANA Licence No. 56, dated 28.08.2002 Address: rruga “Reshit Çollaku”, nr. 4, Tirana Cambists: Shqiponja Hazizaj, Suzana Lika, Vasilika Veliu, Zhaneta Myftaraj, Afërdita Lara, Rudina Gjoni, Donika Cela, Qibrie Musaj, eglantina Kurti, Loreta Osmënaj, Marije Donaj, Nadire Isufi (Murati), Viorela Kaçi, Eliana Kosta, Mark Prenga, Violeta Allkushi, Stilianos Berdufi, Majlinda Pasha, Brikena Lazri, Jahja Karsali, Mariana Gegprifti, Bisere Shkenza, Enkeleda Qendro, Matilda xhakola, Arjana Rrapo, Nevina Doçaj, Majlinda Tilko, Meliha veleshnja, Pranvera Kaçorri, Zhaneta Myftiu, Marilda Habibi, leonora Jashari, Elmazi Hoxha, Lulieta Doko, Silvana Neli, Eklime Sela, Nejona Shqerra, Kozeta Nënçe, Blerta Rançi, Elida Qepi, Arjana Haxhiu, Alma Shkurti, Emira Borova, Florjan Lazri Tel.: 04 2250 702 / 2222 315

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ESLULI FXB Sh.p.k, TIRANA Licence: No. 58, dated 17.10.2002 Address: rruga “Reshit Çollaku”, pallatet e Shallvareve, shkalla n. 4/1, Tirana Cambists: Selim Luli, Kleomen Gjiknuri, Sajmir Dede Tel.: 04 2271 160 / 2271 438 Acting as money transfer agent for the account of “AK INVEST”sh.a.

DENI&KRISTI-2002 FXB Sh.p.k, TIRANA Licence No. 61, dated 02.06.2003 Address: office 1: Rruga “Myslym Shyri”, pallati 60, ap. 3, Tirana Office 2: Rruga e Kavajës, Pallati 219, shk. 1, apt. 2, Tirana Office 3: Rruga “Myslym Shyri”, Pallati 56/2, shk. 1, apt. 1, Tirana Office 4: Rruga “Bardhyl”, Pallati 12, shk. 2, apt. 8, Tirana Cambists: Maksim Çeku, Suzana Merxho, Leonard Pelari, Nertila Shehu Tel.: 04 2247 112 Mobile: 0682072108

YLDON FXB Sh.p.k, TIRANA Licence No. 62, dated 03. 06.2003. Address: office 1: Rruga “Qemal Stafa”, pallati 382/2/2, Tirana Office 2: Blvd. “Bajram Curri” (pranë European Trade Center), Tirana office 3: Rruga “Frang Bardhi”, Qendra Tregtare Kristal, Tirana Office 4: Rruga Elbasanit, Qendra Tregtare “”, Sauk, Tirana Cambists: Ylli Ndroqi, Sabri Lika, Etmond Mema, Brunilda Tresa, klaudia Bulku, Ledjana Dashi, Manjola Durro, Matilda Ahmetaj, Zamira Frisku, Rearda Muja, Edisa Kapidani Tel.: 04 2374 932 / 2343 476 / 2322 708, 04 2259 765 Mobile: 0692095681

I.S.N. FXB SH.P.K., TIRANA Licence No. 66, dated 06.05.2004 Address: rruga “Kavajës”, pallati 3, kati i parë, Tirana Cambists: nexhmi Uka, Salandi Brojaj Mobile: 0692032727

ARIABA FXB Sh.p.k, TIRANA Licence No. 67, dated 07.06.2004 Address: rruga “Abdyl Frashëri”, kati i parë, shkalla 5, Tirana Cambist: Flamur Denaj Tel.: /Fax: 04 2246 199

ALBACREDITS FXB Sh.p.k, TIRANA Licence No. 68, dated 13.07.2004 Address: rruga “Bardhok Biba”, Pallati “Trema”, kati I, Tirana Cambists: Ermira Skënderi, Engjëll Skënderi, Burhan Kodra,

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Fatbardha Skënderi (Preza), Bashkim Korça Tel.: /Fax: 04 2237 840 Mobile: 0682062916/917 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

ALB-KREDIT FXB Sh.p.k, TIRANA Licence No. 69, dated 19.07.2004 Address: office 1: Rruga “Durrësit”, nr. 2, Tirana Cambists: Arben Cani, Vasil Marto, Hajredin Toca, Bianka Agaraj, Suela Gjoni (Isaku), Areta Noka Tel.: /Fax: 04 2228 928 / 9 Mobile: 0692095802 Address: Dega Peshkopi, bulevardi “Nazmi Rushiti”, Peshkopi, Dibër Cambist: xhetan Krrashi Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

OMEGA FXB Sh.p.k, TIRANA Licence No. 72, dated 20.12.2004 Address: rruga “Abdyl Frashëri”, pallati 1, shkalla 2, apartamenti 10, Tirana Cambist: Mihallaq Peko Tel.: /Fax: 04 2261 956 Mobile: 0682050909 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ELBA 2005 FXB Sh.p.k, TIRANA Licence No. 73, dated 28.04.2005 Address: Bulevardi “Bajram Curri”, pallatet Agimi, nr. 16, Tirana Cambist: kujtim Elbasani, Anila Elbasani Tel.: /Fax: 04 2237 866 / 2274 382 Mobile: 0682206194 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

BASHA – N.B. FXB SH.P.K., ELBASAN Licence No. 75, dated 08.07.2005 Address: office 1: Lagjja “Shënkoll”, rruga “Thoma Kaleshi”, pallati 110, shk. 1, kati I, Elbasan Office 2: Lagjja “Kongresi i Elbasanit”, bulevardi “Qemal Stafa”, Elbasan Cambists: nashifer Basha, Çlirim Basha Tel.: 054 42565 Mobile: 0692077640

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I & K 2005 FXB Sh.p.k, LEZHA Licence No. 77, dated 09.09.2005 Address: office No.1: Lagjia “Besëlidhja”, pallati 73, Lezha Office No.2: Lagjja “Don Bosko”, Rruga “Muzakët”, Pallatet e Arabit, Kulla 7, Tirana Cambists: ilir Malaj, Margarita Malaj Tel.: 021 522591 Fax: 021 522591 Mobile: 0682040778 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

A.B.I. FXB SH.P.K., TIRANA Licence no. 79, dated 17.02.2006 Address: office 1: Bulevardi “Zogu I”, godina “Zëri i Popullit”, Tirana office 2: Rruga”Komuna e Parisit”, Kulla Haëai, Nr.4, Tirana Cambists: ilir Doçi, Suela Dedaj, Pëllumb Hysi, Kidas Sokoli, Maria Zotaj, Lenije Murataj, Lorena Velo Mobile: 0682054116 Acting as money transfer agent for the account of “AK INVEST”sh.a.

REGENCY INTERNATIONAL CASINO TIRANa FXB Sh.p.k, TIRANA Licence No. 80, dated 06.03.2006 Address: rruga “Dëshmorët e 4 Shkurtit”, pranë KESH, Tirana Cambists: Suzana Aliu, Aides Goga, Marchela Elmazaj, Vjollca Nurka, Elvis Marku, Erion Hila, Elis Nerguti, Razie Selimi, Juliana Sulillari, Ermelind Hystuna Tel.: 04 2274 907 / 2274 742 / 2274 739 Fax: 04 2271 190 E-mail: [email protected]

ARBËR F FXB Sh.p.k, TIRANA Licence No. 81, dated 07.03.2006 Address: rruga “Kavajës”, pallati 3, kati i parë, Tirana Cambists: Florina Jaho, Bukurosh Jaho Tel.: 04 2248 384 Mobile: 0682218652 Acting as money transfer agent for the account of “AK INVEST”sh.a.

EURO 2006 FXB Sh.p.k, DURRËS Licence No. 82, dated 12.04.2006 Address: Office 1:Lagjja nr. 11, bulevardi kryesor, pranë AlbTelekomit, Durrës Office 2: Lagjja “12”, Rruga “9 Maji”, Kati i parë, Durrës Cambists: Hysni Baganaçi, Medi Dyrmishi, Julian Dyrmishi Tel.: 052 38156 Mobile: 0682618699

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VOSKOP FXB Sh.p.k, KORÇA Licence No. 83, dated 13.04.2006 Address: lagjja nr. 7, blloku “8 Nëntori”, Korça Cambists: Anesti Leska, Rexhep Mankolli, Ilir Agolli, Arben Urshini Tel.: 08 254 200 Mobile: 0692256025, 0682068835 Acting as money transfer agent for the account of “AK INVEST”sh.a.

KRISTIAN 2002 FXB Sh.p.k, LEZHA Licence No. 84, dated 31.05.2006 Address: lagjja “Besëlidhja”, përballë degës së Bankës Raiffeisen, Lezha Cambist: Sandër Marashi Tel.: 02153727 Mobile: 0692091357

PRE – LAND FXB Sh.p.k, LEZHA Licence No. 85, dated 31.05.2006 Address: lagjja “Skënderbej”, ish lokali “Gjahtari”, Lezha Cambist: roland Kola

SHQIPONJA VL FXB Sh.p.k, VLORA Licence No.86, dated 16.06.2006 Address: pallati i kulturës “Labëria”, përballë portit detar, Vlora Cambist: vjollca Musaraj Tel.: 033 24642

BONVOYAGE FXB Sh.p.k, DURRËS Licence No. 87, dated 20.06.2006 Address: lagjja 11, bulevardi kryesor “Durrahu”, apt. 243,Durrës Cambists: petrit Shtaro, Rexhep Sulejmani Tel.: 052 38116, 052 37389

ANICHRI FXB Sh.p.k, TIRANA Licence No.88, dated 20.04.2007 Address: rruga “Vaso Pasha”, nr. 10, Tirana Cambists: ilir Gurashi, Lenije Murataj, Juliana Hajro Tel.: 04 2244 363 Mobile: 0682072624, 0682082262 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

BROQI FXB Sh.p.k, TIRANA Licence No. 89, dated 20.04.2007 Address: Rruga “Kavajës”, përballë kishës katolike, Tirana Cambists: nikolle Broqi, Irena Hysi Tel.: 04 2261 142 Mobile: 0682026731, 0672352959

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KOMPLEKSI TURISTIK RABOSHTA FXB Sh.p.k, SHKODRA Licence No. 91, dated 26.06.2007 Address: lagjja “Vasil Shanto”, përballë xhamisë, Shkodra Cambists: përparim Raboshta, Jetmira Raboshta Mobile: 0692061199 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ÇELA 2005 FXB Sh.p.k, LUSHNJA Licence No. 92, dated 26.06.2007 Address: lagjja “Çlirim”, Lushnja Cambists: Bledar Çela, Mondi Cejne Mobile: 0692066657, 0682012394

ARTUR 07 FXB Sh.p.k, FIER Licence No. 93, dated 26.06.2007 Address: rruga “Esat Dishnica”, nr. 9, Fier Cambist: Artur Beqo

JORGAQ PACILI FXB Sh.p.k, KORÇA Licence No. 94/1, dated 09.11.2010 Address: Blvd. “Edith Durham”, pranë ish hotel turizmi, Korça Cambists: Mimoza Pacili, Jorgaq Pacili Mobile: 0692170171

TROKA FXB Sh.p.k, FIER Licence No. 95, dated 16.07.2007 Address: lagjja “Apollonia”, pallati i ri, përballë Raiffeisen Bank, Fier. Cambist: xhevair Troka, Bardha Troka, Sokol Troka Mobile: 0682035413 Acting as money transfer agent for the account of “AK INVEST”sh.a.

MEL – FAT FXB Sh.p.k, FIER Licence No. 96, dated 17.07.2007 Address: lagjja “Apollonia”, rruga “Brigada XI Sulmuese”, Fier Cambists: Meleq Myrtaj, Fatmir Ymeri Mobile: 0682307507

VËLLEZËRIT VALUTË FXB Sh.p.k, LUSHNJA Licence No. 97, dated 17.07.2007 Address: lagjja “Çlirim”, rruga “Qemal Stafa”, nr. 5, Lushnje Cambists: tomor Qorri, Fatmir Qorri Mobile: 0692065595, 0684060061 Acting as money transfer agent for the account of “AK INVEST”sh.a.

FYBEK FXB Sh.p.k, FIER Licence No. 98, dated 17.07.2007 Address: lagjja “8 Shkurti”, pallati 9, apt. 5, Fier Cambists: ilir Seitaj, Sokol Seitaj Mobile: 0682068193

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EXCHANGE DEA FXB Sh.p.k, FIER Licence No. 99, dated 17.07.2007 Address: lagjja “Apolonia”, sheshi “Fitorja”, Fier Cambists: Saimir Zeneli, Fatmir Kamberi, Fatmir Brahimi Mobile: 0692099425, 0682024127

KAMZA UNION FXB Sh.p.k, TIRANA Licence No. 100, dated 17.07.2007 Address: kodër Kamëz, Tirana Cambists: Anila Kola, Zef Gjoni Tel.: 04 2200 569 Mobile: 0684043909 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

LAPRAKA UNION FXB Sh.p.k, TIRANA Licence No.101, dated 17.07.2007 Address: office 1: Rruga “Lord Bajron”, Laprakë, Tirana office 2: Kamëz Qendër, Tirana office 3: Qendër Vorë, ish mapot e vjetra, Tirana office 4: Fushë Krujë, Tirana Cambists: rreshit Beja, Lulzim Beja, Hanke Beja, Hyre Beja Tel.: 04 2269 354, 200 426, 600 477, 632 001 Mobile: 0692044312 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

EXCHANGE BERTI 2007 FXB Sh.p.k, ELBASAN Licence No. 102, dated 24.07.2007 Address: lagjja “Aqif Pasha”, pallati 31, Elbasan Cambist: robert Tashkollari Mobile: 0692111490

ANSA UNION FXB Sh.p.k, TIRANA Licence No.103, dated 25.07.2007 Address: rruga “Durrësit”, pallati 81, shkalla 4 , Tirana Cambists: Magdalena Leka, Gëzim Leka, Blerina Pojani, Ylli Guda, Darina Shkodra, Etleva Tite Tel.: 04 2271 530 (tel-faks), 04 2238 623 Mobile: 0682740073 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

KLEO FXB Sh.p.k, VLORA Licence No. 104, dated 31.07.2007 Address: Lagjja “Osman Haxhiu”, rruga ”Demokracia” (pranë Sahatit),Vlora Cambists: Murat Hysenaj, Gëzim Shehaj, Dhimitraq Tangu, Shezai Xhaferaj Tel.: / Faks 033 28155 Mobile: 0692056558

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MOENA FXB Sh.p.k, FIER Licence No. 105, dated 31.07.2007 Address: lagjja “29 Nëntori”, rruga ”Dervish Hekali”, Fier Cambists: enver Lamaj, Namik Hasani, Mondi Likaj Tel.: /Fax: 034 24428 Mobile: 0684021577 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ZENO & DHIMO FXB Sh.p.k, FIER Licence No. 106, dated 31.07.2007 Address: lagjja“Apollonia”, rruga ”Brigada II S” (pranë Raiffeisen Bank), Fier Cambists: Dhimitraq Doko, Zenun Gjini Mobile: 0692070262, 0682151504

BALLA CHANGE FXB Sh.p.k, DURRËS Licence No. 107, dated 31.07.2007 Address: rruga ”Prokop Meksi”, lagjja 4, Durrës Cambists: Agron Balla, Artur Ballanca, Diana Balla, Agim Balla Mobile: 0682060428

ADKO FXB Sh.p.k, LUSHNJA Licence No. 108, dated 31.07.2007 Address: lagjja “Loni Dhamo”, ish hotel Myzeqeja, Lushnja Cambists: Adil Mukaj, Koli Sako Tel.: 035 26484 Mobile: 0684021108, 0682244795

I.SULEJMANI & SH.MYRTEZA FXB Sh.p.k, FIER Licence No. 109, dated 31.07.2007 Address: lagjja “1 Maj”, rruga ”Jani Bakalli” (pranë poliklinikës qendrore), Fier Cambists: islam Sulejmani, Shkëlqim Myrteza Mobile: 0683415790, 0692436588

MATI UNION FXB Sh.p.k, LAÇ Licence No. 110, dated 02.08.2007 Address: Bulevardi kryesor, Laç Cambist: Mustafa Martinaj Mobile: 0682037713 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

A.K FXB Sh.p.k, LEZHA Licence No. 111, dated 02.08.2007 Address: lagjja “Besëlidhja”, Lezha Cambist: Amerlon Reçi Tel.: 021 54951 Mobile: 0682023607

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UNIONI B FXB Sh.p.k, BERAT Licence No. 112, dated 07.08.2007 Address: lagjja “30-vjetori”, Berat Cambist: Sali Hoxha Mobile: 0682074488 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

KOÇIU FXB Sh.p.k, GJIROKASTRA Licence No. 113, dated 03.09.2007 Address: lagjja “18 Septemberi”, Gjirokastra Cambist: lutmir Koçiu Mobile: 0692090935

LANA FXB Sh.p.k, TIRANA Licence No. 114, dated 04.09.2007 Address: rruga “Irfan Tomini”, pallati 8/1, shkalla 2, apt. 2 (pamja nga sheshi), Tirana Cambists: krenar Alimerko, Nevila Shabanaj, Amarilda Liço Tel/Fax: 04 2244 278 Tel.: 04 2269 613 Mobile: 0692033512 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

BESTINA FXB Sh.p.k, URA VAJGURORE, BERAT Licence No. 115, dated 04.09.2007 Address: lagjja “18 Nëntori” (pranë filialit të Postës Shqiptare), Ura Vajgurore, Berat Cambists: Besim Guraj, Klementina Guraj Tel.: 036 12717 Mobile: 0682086105

N&B UNION FXB Sh.p.k, TIRANA Licence No. 116, dated 04.09.2007 Address: rruga “Dibrës”, pallati 507, Tirana Cambists: nexhmi Ferhati, Shkëlqim Turku Tel.: 04 2366 898 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

ARGI 07 FXB Sh.p.k, BERAT Licence No. 117, dated 04.09.2007 Address: lagjja “22 Tetori”, Berat Cambists: Arben Yzbashi, Albana Yzbashi Tel.: 032 35746 Fax: 032 372888 Mobile: 0692082803 Acting as money transfer agent for the account of “AK INVEST”sh.a.

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EKSPRES J&E FXB Sh.p.k, DURRËS Licence No. 118, dated 05.09.2007 Address: lagjja 11, bulevardi kryesor, hotel “Durrësi”, Durrës Cambists: kostandin Ekonomi, Entela Ekonomi Tel.: 052 29626 Mobile: 0682046103

DODI FXB Sh.p.k, FIER Licence No. 119, dated 05.09.2007 Address: lagjja “Apollonia”, bulevardi “Jakov Xoxa”, Fier Cambists: Artur Dodi, Albert Cucuri, Astrit Celaj Tel.: 034 31461 Mobile: 0682132098

G 24 FXB Sh.P.K, GJIROKASTRA Licence No. 120, dated 05.09.2007 Address: lagjja “18 Septemberi”, Gjirokastra Cambist: Artan Gjokaj Tel.: 084 68760 Mobile: 0692080805

EXCHANGE KIMI FXB Sh.p.k, TIRANA Licence No. 123, dated 14.09.2007 Address: rruga ”Dëshmorët e 4 Shkurtit”, pallati 3, dyqani nr. 3, Tirana Cambist: Shefqet Jata Mobile: 0692060325

JAUPAJ FXB Sh.p.k, FIER Licence No. 124, dated 26.09.2007 Address: lagjja “29 Nëntori”, rruga “Dervish Hekali” (pranë bar “Rinia”, AVN TV), Fier Cambists: patriot Jaupaj, Miranda Jaupaj Tel.: 034 31503 Mobile: 0692473555

EXPRES CHANGE FXB Sh.P.K, VLORA Licence No. 125, dated 26.09.2007. Address: lagjja “28 Nëntori”, rruga “Mulla Xhaferri”, apt. 1111, Vlorë Cambists: latif Breshani, Nexhmi Mustafaraj Tel/Fax: 033 27535 Mobile: 0682208961

MILI 2007 FXB Sh.p.k, VLORA Licence No. 126, dated 26.09.2007 Address: Office 1:Lagjja “Osman Haxhiu”, rruga “Demokracia”, apt. 537, Vlora office 2: Lagjja “Hajro Cakërri”, Pallati pranë BKT, Kati 1, Vlora Cambists: ismail Shehu, Albert Malaj, Perparim Jaupaj, Qamile Shehu, Erion Fejzaj

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Tel.: 033 30381 Mobile: 0692054414 Acting as money transfer agent for the account of “AK INVEST”sh.a.

EURO 2007 FXB Sh.p.k, DURRËS Licence No. 127, dated 11.10.2007 Address: lagjja nr. 12, rruga “9 Maji”, Durrës Cambists: raimond Çollaku, Yllka Lala, Arben Çuni, Ngushullim Hyzoti Mobile: 0692042778

XHO-2007 FXB Sh.p.k, TIRANA Licence No. 128, dated 29.10.2007 Address: rruga ”Kavajës”, pallati 96, shkalla 2, apt. 16/1, Tirana Cambist: Arben Xhoxhi Mobile: 0682136633, 0682040313 Acting as money transfer agent for the account of “AK INVEST”sh.a.

PLANET- CHANGE FXB Sh.p.k, TIRANA Licence no. 129, dated 31.10.2007 Address: Blvd. ”Bajram Curri”, pallatet e aviacionit, Tirana Cambist: llazar Nuzi Mobile: 0692034178

MARDEA FXB Sh.p.k, ELBASAN Licence No. 130, dated 05.11.2007 Address: komuna Mollas, fshati Mollas (pranë tregut fshatar), Elbasan Cambist: Bexhet Basha Mobile: 0682651144

GOGA FXB Sh.p.k, TIRANA Licence No. 131, dated 07.11.2007 Address: Bulevardi “Bajram Curri”, pallatet “1 Maji”, shk. 8, apt. 8, Tirana Cambist: Florian Goga Tel.: 04 2351 539 Mobile: 0682152944

MIKA FXB Sh.p.k, TIRANA Licence No. 132, dated 12.11.2007 Address: rruga “Myslym Shyri”, nr.120, “Nikolla Lena”, Tirana Cambists: Gjergji Ici, Maksi Ici Mobile: 0682587113

M&GR FXB Sh.p.k, TIRANA Licence No. 133, dated 12.11.2007 Address: Bulevardi “Zogu I”, pallati 654, shkalla 3, apt.17, Tirana Cambists: Maksim Likaj, Akile Dhimitri Mobile: 0682061465

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LULI –SH-1985 FXB Sh.p.k, VLORA Licence No. 134, dated 19.11.2007 Address: lagjja “Hajro Cakërri”, rruga “Sadik Zotaj” (pranë sheshit “Pavarësia”), Vlorë Cambist: Fabjon Xhemali Tel.: 033 31682

ALB – COMMERCE FXB Sh.p.k, TIRANA Licence No. 135, dated 20.11.2007 Address: rruga “Bardhyl”, pallati 18, shkalla 4, apt. 2, Tirana Cambists: Jetnor Isufaj, Dashamir Bejaj Mobile: 0692472502, 0692288012 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ANDET 2005 FXB Sh.p.k, VLORA Licence No. 136, dated 26.11.2007 Address: Lagjja “Osman Haxhiu”, rruga “Demokracia” (pranë Sahatit), Vlora Cambists: petrit Veliu, Lutfi Nuredini Tel/Fax: 033 33659 Mobile: 0692290778

MIÇO-PALUKA FXB Sh.p.k, TIRANA Licence No. 138, dated 26.11.2007 Address: rruga “Dibrës”, pallati 507, Tirana Cambist: Mikel Paluka Mobile: 0682355526 Acting as money transfer agent for the account of “AK INVEST”sh.a.

NIKOLARO FXB Sh.p.k, ELBASAN Licence No. 139, dated 26.11.2007 Address: rruga ”Jorgji Dilo”, lagjja 1, pallati 13, Cërrik, Elbasan Cambist: Sokol Dudija Tel/Fax: 058 13687 Mobile: 0682156030 Acting as money transfer agent for the account of “AK INVEST”sh.a.

REDI-R FXB Sh.p.k, TIRANA Licence No. 140, dated 27.11.2007 Address: Rruga “Avdyl Frashëri”, pallati 11/1, shkalla 3, apt. 12, Tirana Cambist: ylli Ramaj Mobile: 0692020577 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

ARBEL FXB Sh.p.k, LEZHA Licence no. 141, dated 17.12.2007 Address: rruga “Luigj Gurakuqi”, Lezha Cambists: Alma Marku, Andrea Marku Tel.: 021 53530

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Mobile: 0682034981 Acting as money transfer agent for the account of “AK INVEST”sh.a.

A & Q FXB Sh.p.k, FIER Licence no. 142, dated 24.12.2007 Address: lagjja “29 Nëntori”, rruga “Kastriot Muço”, pallati 8, Fier Cambists: Arjan Çepele, Qemal Zylalaj, Novruz Zylalaj Mobile: 0682151139

MERIDIANA TRAVEL TOUR FXB Sh.P.K, TIRANA Licence No. 143, dated 24.12.2007 Address: rruga “Dëshmorët e 4 Shkurtit”, nr. 7, Tirana Cambists: Andi Alimehmeti, Edmond Konomi Tel.: 04 2256 644 Mobile: 0692022637

ORGES-CHANGE FXB Sh.p.k, DURRËS Licence no. 144, dated 27.12.2007 Address: lagjja 12, rruga “9 Maji”, Durrës Cambists: Skënder Trebeshina, Sokol Janina Mobile: 0692135783, 0683565265

B.LIKA FXB Sh.p.k, TIRANA Licence no. 145, dated 31.12.2007 Address: rruga “4 Shkurti”, pallati nr. 3, Tirana Cambists: Bashkim Lika, Maklen Mici Mobile: 069213322

LI & CO FXB Sh.p.k, TIRANA Licence no. 146, dated 03.01.2008 Address: Blvd. “Bajram Curri”, pallatet Agimi, shkalla 8, apt. b, Tirana Cambists: ligor Treni, Ferzilet Treni Tel.: 04 2259 990 Mobile: 0682008111 Acting as money transfer agent for the account of “AK INVEST”sh.a.

BESLOR FXB Sh.p.k, FIER Licence no. 147, dated 31.01.2008 Address: rruga e Kavajës, Ndërtesë 1-katëshe, përballë Kishës Katolike, Tirana Cambists: lida Sinanaj, Perlat Sinanaj Mobile: 0692211217

OLZE 07 FXB Sh.p.k, BERAT Licence no. 148, dated 12.02.2008 Address: lagjja “22 Tetori”, Berat Cambist: ramadan Qajalliu Mobile: 0682057330

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REDI 07 FXB Sh.p.k, BERAT Licence no. 149, dated 12.02.2008 Address: lagjja “22 Tetori” (pranë degës së Bankës Raiffeisen), Berat Cambists: luan Kumani, Ervin Nallbani Mobile: 0682201367

GREBIS FXB Sh.p.k, TIRANA Licence no. 150, dated 22.02.2008 Address: rruga “Muhamet Gjollesha”, pallati 34, shkalla 3, apt. 18, Tirana Cambists: Saimir Hila, Lulëzim Lato Tel.: 04 2241 921 Mobile: 0692122950 Acting as money transfer agent for the account of “AK INVEST”sh.a.

E.L.G.A FXB Sh.p.k, VLORA Licence no. 151, dated 26.02.2008 Address: lagjja “28 Nëntori”, nr. 1/27 N1N2, Vlora Cambist: violeta Zere Tel.: 022 3542 Mobile: 0692435603

AES EXCHANGE FXB Sh.p.k, GJIROKASTRA Licence no. 152, dated 26.02.2008 Address: lagjja “18 Septemberi”, Gjirokastra Cambist: Metat Selimi Mobile: 0692065855

GREJSI FXB Sh.p.k, TIRANA Licence no. 153, dated 27.02.2008 Address: rruga “Elbasanit”, pallati 2, shkalla 2, apt.32, Tirana Cambist: Zhaneta Parapani Mobile: 0692081127

FOREXCHANGE FXB Sh.p.k, TIRANA Licence no. 154, dated 27.02.2008 Address: rruga “Vaso Pasha”, pallati 14, shkalla 2, apt. 10, Tirana Cambist: polimer Fejzaj Tel.: 04 2273 114 Mobile: 0682201853

EGNATIA EXCHANGE FXB Sh.p.k, DURRËS Licence: no. 155, dated 17.03.2008 Address: lagjja 4, rruga “Skënderbej”, pallati 405, shkalla 7, kati I, Durrës Cambists: Myzejen Karabushi, Olta Musaraj Tel.: 052 34165 Fax: 052 34179 Mobile: 0692048650, 0692297750

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DRINI CHANGE FXB Sh.p.k, VLORA Licence no. 156, dated 17.03.2008 Address: lagjja “28 Nëntori”, rruga ”Anita Bitri”, Vlora Cambists: Adrian Agaraj, Shkëlqim Duka Tel.: 033 33877 Mobile: 0682268209, 0682065801

HILUKU FXB Sh.p.k, SHKODRA Licence no. 157, dated 17.03.2008 Address: office 1: Lagjja “Qemal Stafa”, rruga “Zogu I”, Shkodra Office 2: Lagjja “Vasil Shanto”, rruga “Muhamet Gjollesha”, afër xhamisë në qendër, Shkodra Cambists: Albin Hiluku, Nikolin Hiluku Tel.: /Fax: 022 43932 Mobile: 0692060324 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

AURORA FXB Sh.p.k, RROGOZHINA, KAVAJa Licence no. 158, dated 17.03.2008 Address: lagjja nr. 2, Rrogozhinë, Kavaja Cambists: Hekuran Tosku, Arta Tosku Tel.: 057 72239 Tel/Fax: 057 72739 Mobile: 0692099938 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

28 NËNTORI FXB Sh.p.k, TIRANA Licence no. 159, dated 19.03.2008 Address: rruga “28 Nëntori”, nr. 18, Tirana Cambists: Heroina Saraçi, Vasil Sterjo, Pajtim Muço Tel.: 04 2363 981, 04 2239 279 Mobile: 0692766111

RO – INVEST FXB Sh.p.k, TIRANA Licence no. 160, dated 19.03.2008 Address: rr. “Dëshmorët e Kombit” (Bulv.Zogu I), pallati 97, apt. 27, Kati I, Tirana Cambists: edlira Suci, Elda Zogolli, Hekuran Brahja Tel.: 04 2222 328 Acting as money transfer agent for the account of “AK INVEST”sh.a.

PJETRI A & F FXB Sh.p.k, FIER Licence no. 161, dated 27.03.2008 Address: rruga “Konferenca e Pezës”, rruga “Jakov Xoxa”, kati 1, Fier Cambists: Arjan Pjetri, Frederik Pjetri, Pëllumb Shahu Tel.: /Fax: 034 31764 Mobile: 0682529707

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ARDIVA – EXCHANGE FXB Sh.p.k, TIRANA Licence no. 162, dated 07.04.2008 Address: office 1: Rruga “Luigj Gurakuqi”, Tirana office 2: Rruga “Dervish Hima”(pranë stadiumit “Qemal Stafa”), Tirana office 3: Sheshi “Avni Rustemi”, Tirana office 4: Instituti Kamëz, Tirana Cambists: Astrit Vata, Shpresa Prelaj, Luljeta Vata, Agron Shira, Jetmira Milushi Tel.: 04 2249 730 Mobile: 0692046476 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

PATRIK FXB Sh.p.k, TIRANA Licence no. 164, dated 14.04.2008 Address: rruga “Sami Frashëri”, shkalla 20, apt. 344 (pallatet Agimi), Tirana Cambists: viktor Treni, Anjeza Shkoza Tel.: /Fax: 04 2228 166 Mobile: 0692091272 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

MEÇE 2 FXB Sh.p.k, TIRANA Licence no. 165, dated 14.04.2008 Address: rruga “Muhamet Gjollesha”, pallati 6 katësh, kati 1, Tirana Cambist: edmond Meçe Tel.: /Fax: 04 2235 457 Mobile: 0684072198 Acting as money transfer agent for the account of “AK INVEST”sh.a.

S – DOKO FXB Sh.p.k, TIRANA Licence no. 166, dated 18.04.2008 Address: rruga “Bajram Curri”, pll. 478, shk. 20, Tirana Cambists: Sovjetik Doko, Maksim Fiku, Bilbil Shehaj Tel.: /Fax: 04 2268 762 Mobile: 0682323990

BUXHA FXB Sh.p.k, SHKODRA Licence: no. 167, dated 22.04.2008 Address: Office 1:Lagjja “Vasil Shanto”, Rruga “13 Decemberi”, Shkodra Office 2:Lagjja “Vasil Shanto”, (Tek Tregu valutor), Shkodra Cambists: petrit Buxha, Arben Kraja Tel.: 022 49057 Mobile: 0682043455

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KOFLOTEO FXB Sh.p.k, TIRANA Licence no. 168, dated 30.04.2008 Address: rruga “Sami Frashëri” (pranë pallateve “Agimi”), kulla 1, kati përdhe, Tirana Cambist: kostandin Kotici Tel.: 04 2263 592 Mobile: 0682045031

LEON – TIRANA FXB Sh.p.k, TIRANA Licence no. 170, dated 08.05.2008 Address: rruga e Kavajës, godinë 2-katëshe, 10m nga Poliambulanca “Zoja e Këshillit të Mirë”, Tirana Cambists: onaldo Ago, Astrit Ago, Prandvera Ago Tel.: 04 2226 689

ALBTURIST ALBANIA FXB Sh.p.k, TIRANA Licence no. 171, dated 13.05.2008 Address: rruga “Mine Peza”, pallati 6-katësh, kati I, Tirana Cambists: Fuat Shahu, Shkëlqim Cuni Tel.: 04 2271 143 Mobile: 0682059096

REMIDA FXB Sh.p.k, ELBASAN Licence no. 172, dated 14.05.2008 Address: rruga ”Thoma Kalefi”, përballë Namazgjasë, Elbasan Cambist: Dashamir Vercani Tel.: 054 241285 Mobile: 0682181959

XHULIO 2007 FXB Sh.p.k, TIRANA Licence no. 173, dated 19.05.2008 Address: rruga “Dëshmorët e 4 Shkurtit”, apt. 42, Tirana Cambists: vladimir Shkurta, Kleomen Gjiknuri Tel.: 04 2233 313 Mobile: 0682020144, 0682034829 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

ELBASAN-FAJN FXB Sh.p.k, TIRANA Licence no. 174, dated 22.05.2008 Address: office 1: Rruga “Reshit Çollaku”, Njësia bashkiake nr. 10, Tirana office 2: Godina 1-katëshe, ngjitur me Bankën Raiffeisen, Farkë, Sauk, Tirana Cambists: Fahri Sanço, Nediko Sanço, Neim Shehaj, Doren Harizi Tel.: /Fax: 04 2271 485 Mobile: 0694033700, 0694033600

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TAKO FXB Sh.p.k, TIRANA Licence no. 175, dated 26.05.2008 Address: rruga “Gjin Bue Shpata”, Tirana Cambist: vladimir Tako Tel.: 04 2258 162 Mobile: 0682037604, 0683598153

TOMI CHANGE FXB Sh.p.k, VLORA Licence no. 176, dated 27.05.2008 Address: lagjja “Osmen Haxhiu”, rruga “Gjergj Kastrioti”, pallati 537, kati 1, shk. 4, apt. 33, Vlora Cambist: thoma Meçi Tel.: /Fax: 033 233904 Mobile: 0692410501

B.T.G.O FXB Sh.p.k, TIRANA Licence no. 177, dated 28.05.2008 Address: rruga “Durrësit”, pallati 240, shkalla 8, apt. 60, Tirana Cambists: Bektash Laçi Tel.: 04 2261 207 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

BALLKAN 2008 FXB Sh.p.k, SHKODRA Licence no. 178, dated 28.05.2008 Address: lagjja “Vasil Shanto”, pranë Xhamisë së Madhe, Shkodra Cambist: ramadan Bashi Tel.: 022 46021 Fax: 022 41796 Mobile: 0692085331

DALLANDYSHJA FXB Sh.p.k, VLORA Licence no. 179, dated 28.05.2008 Address: lagjja “Pavarësia”, qendra tregtare “Riviera”, Vlora Cambists: Dallandyshe Çelaj, Alda Seferi, Kadri Ramaj, Eduart Kallavaresi, Mimoza Arapi Tel.: 033 225947, 033 229407 Mobile: 0692097666 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

JON BLU FXB Sh.p.k, TIRANA Licence no. 180, dated 29.05.2008 Address: rruga “Mine Peza”, pallati 210, shkalla 5, kati 1, apt. 34, Tirana Cambist: ervin Hasanbelli Tel.: 04 2266 518 Mobile: 0692144686

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FLAGEM FXB Sh.p.k, KUÇOVA Licence no. 181, dated 06.06.2008 Address: lagjja “Llukan Prifti”, Kuçova Cambist: Adriatik Avdylaj Tel.: /Fax: 031 125267 Mobile: 0692082805 Acting as money transfer agent for the account of “AK INVEST”sh.a.

SH.F.T – 08 FXB Sh.p.k, SHKODRA Licence no. 182, dated 06.06.2008 Address: lagjja “Vasil Shanto”, rruga “Vaso Kadia”, pallati tek agjencia, Shkodra Cambists: nderim Pufja, Albana Pufja Tel.: /Fax: 022 45932 Tel.: 022 45098 Mobile: 0692061467 Acting as money transfer agent for the account of “AK INVEST”sh.a.

MIÇANI CHANGE FXB Sh.p.k, KORÇA Licence no. 183, dated 16.06.2008 Address: lagjja 7, rruga ”Ismail Qemali”, nr. 2, Korça Cambists: Jorgaq Micani, Vilson Mara Tel.: 082 44330 Mobile: 0692060685

PAPI EXCHANGE FXB Sh.p.k, KORÇA Licence no. 184, dated 16.06.2008 Address: lagjja 9, rruga ”Mis Edit Durhan”, Korça Cambist: përparim Rustemi Tel.: 082 43011 Mobile: 0684000825

MUJAXHI FXB Sh.p.k, SHKODRA Licence no. 185, dated 16.06.2008 Address: lagjja “Vasil Shanto”, rruga “Park”, blloku “Vaso Kadia”, Shkodra Cambists: ermir Mujaxhi, Luan Mujaxhi Tel.: 022 46762 Mobile: 0692022070

CANI 2005 FXB Sh.p.k, ELBASAN Licence no. 186, dated 16.06.2008 Address: lagjja Shënkoll, Tregu industrial, Elbasan Cambists: Gani Cani, Riza Kotherja Tel.: 054 3330 Mobile: 0682097135

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FASETO FXB Sh.p.k, LIBRAZHD Licence no. 187, dated 16.06.2008 Address: lagjja 1, pallati 18, Librazhd Cambist: petrit Facja Tel.: 051 43091 Mobile: 0692182477

MASUAL FXB Sh.p.k, LIBRAZHD Licence no. 188, dated 16.06.2008 Address: lagjja 1, përballë filialit të Postës Shqiptare, Librazhd Cambist: Meleqe Alla Tel.: 051 42423 Mobile: 0692987105 Acting as money transfer agent for the account of “AK INVEST”sh.a.

RENJA EXCHANGE FXB Sh.p.k, KORÇA Licence no. 189, dated 17.06.2008 Address: lagjja 9, rruga “Miss Edith Durham”, pranë Nd/jes së Ujësjellësit, Korça Cambist: Bardhyl Renja Tel.: /Fax: 082 248011 Mobile: 0692075664

N.A.E.L FXB Sh.p.k, LEZHA Licence no. 190, dated 25.06.2008 Address: lagjja “Besëlidhja”, rruga ”Luigj Gurakuqi”, ish Raiffeisen Bank, Lezha Cambist: leonard Ndoka Tel.: 021 523566 Mobile: 0682072392

LADELI 2007 FXB Sh.p.k, POGRADEC Licence no. 191, dated 09.07.2008 Address: rruga “Spitalit”, lagjja 5 (përballë poliklinikës së vjetër), Pogradec Cambists: lavdërim Miminllari, Eliverta Miminllari Tel.: 083 26719 Mobile: 0684061945

LUKA – AGJENSI FXB Sh.p.k, LEZHA Licence no. 192, dated 09.07.2008 Address: rruga “Luigj Gurakuqi”, lagjja “Besëlidhja” (pranë ish Raiffeisen Bank), Lezhë Cambist: nikoll Luka Tel.: 021 522462 Mobile: 0682296845

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ELIRIJANA FXB Sh.p.k, KORÇA Licence no. 193, dated 10.07.2008 Address: rruga “Kiço Greco”, agjencia e udhëtarëve, Korça Cambists: Spase Ago, Anesti Zguro Tel.: 082 246177 Mobile: 0692054856, 0682360217

ANISA 2007 FXB Sh.p.k, KORÇA Licence no. 194, dated 10.07.2008 Address: Blloku Rinia, tek ish lokali Rinia, Korça Cambist: Shefqet Muço Tel.: 082 48999 Mobile: 0692172184

LIFO FXB Sh.p.k, KORÇA Licence no. 195, dated 11.07.2008 Address: rruga “Midhi Kostani”, zona e Pazarit 1, Korça Cambist: Ali Lifo Tel.: 082 50904 Mobile: 0693287021

YLLSON SHEHOLLARI FXB Sh.p.k, TIRANA Licence no. 196, dated 11.07.2008 Address: rruga “Dibrës”, nr. 231, Tirana Cambist: yllson Shehollari Tel.: 04 2228 403 Mobile: 0682374204

MERO FXB Sh.p.k, DEVOLL Licence no. 197, dated 14.07.2008 Address: Bulevardi “Fuat Babani”, Bilisht, Devoll Cambists: Albert Mero, Alban Fetolli, Alketa Bedulla Tel.: 081 122331 Mobile: 0682029748 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

H.B FXB Sh.p.k, TIRANA Licence no. 198, dated 14.07.2008 Address: Blvd. “Zogu I”, Qendra Tregtare Tirana (pranë Bankës Amerikane), Tirana Cambist: Haxhi Biçaku Tel.: 04 2237 249 Mobile: 0682000301 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

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MAIG 25 FXB Sh.p.k, TIRANA Licence no. 200, dated 23.07.2008 Address: rruga “Luigj Gurakuqi”, pranë ish foto Skënderbeu, Tirana Cambist: Maksim Koka Mobile: 0684089111

REAL XH. FXB SH.P.K., ELBASAN Licence no. 201, dated 31.07.2008 Address: office 1: Lagjja “28 Nëntori”, pallati 109/1, Elbasan Office 2: Lagjja “Çlirimi”, Rruga “Thoma Kalefi”, Nr. 5, Elbasan Cambists: ismahil Idrizi, Aleksandër Idrizi Tel.: 054 57870 Mobile: 0692103952 Acting as money transfer agent for the account of “AK INVEST”sh.a.

L – MUSTA FXB Sh.p.k, KAVAJA Licence no. 202, dated 04.08.2008 Address: lagjja 3, rruga “Qazim Karriqi”, Kavaja Cambist: laim Musta, Alketa Musta Tel.: 055 247902 Mobile: 0682301318 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

VALONA CHANGE FXB Sh.p.k, VLORA Licence no. 203, dated 11.08.2008 Address: rruga ”Perlat Rexhepi”, lagjja “Osman Haxhiu”, pranë Sahatit, Vlora Cambists: yzedin Jahaj, Sali Amzaj Tel.: 033 222577 Mobile: 0692420342

UKU FXB Sh.p.k, LEZHA Licence no. 204, dated 13.08.2008 Address: lagjja “Skënderbeg”, pallati 43, kati I, Lezha Cambist: Aleksandër Uku Tel.: 021 522208 Mobile: 0692577432

E.K.B. – QYLAFKU FXB Sh.p.k, TIRANA Licence no. 205, dated 15.08.2008 Address: rruga “Konferenca e Pezës”, pallati 145, shkalla 4, apt. 25, kati I, Tirana Cambists: Bajram Qylafku, Klarita Qylafku Tel.: 04 2273 589 Mobile: 0682137094

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PANTEKO FXB Sh.p.k, KUÇOVA Licence no. 206, dated 15.08.2008 Address: lagjja “Tafil Skendo”, rruga “Naftëtari”, (pranë shkollës private “28 Nëntori”), Kuçova Cambists: liri Karakashi, Arben Karakashi Tel.: 031 122054 Mobile: 0682214357, 0682327271 Acting as money transfer agent for the account of “AK INVEST”sh.a.

S.F.A. LEKA FXB SH.P.K., GJIROKASTRA Licence no. 207, dated 15.09.2008 Address: lagjja “18 Septemberi”, Gjirokastra Cambist: Skënder Leka Tel.: 084 262942 Mobile: 0682695587

EDLIR FXB Sh.p.k, TIRANA Licence no. 208, dated 16.09.2008 Address: rruga “Llazi Miho”, , pranë stacionit të autobuzave, Tirana Cambists: Bajram Çela, Xhuljan Çela Tel.: 04 2352 261 Mobile: 0682141333 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

LIKA AGENCY FXB Sh.p.k, PEQIN Licence no. 210, dated 16.10.2008 Address: Bulevardi kryesor, Peqin Cambist: kujtim Lika Tel.: 051 222623 Mobile: 0682736199 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

SOTTA - AG FXB Sh.p.k, ELBASAN Licence no. 211, dated 16.10.2008 Address: office 1: Lagjja “Luigj Gurakuqi”, pallati 73, Elbasan Office 2: Lagjja “Brigada 17 sulmuese”, Rruga “Thoma Kalefi”, përballë ish Kinoklub “Metalurgu”, Elbasan Cambists: Sokol Tatzati, Xhemali Liçi Tel.: 054 258875 Mobile: 0692082021

EXTRA CHANGE FXB Sh.p.k, ELBASAN Licence no. 212, dated 16.10.2008 Address: Bulevard “Qemal Stafa”, lagjja “Kongresi i Elbasanit”, Elbasan Cambist: Adem Ngjela Mobile: 0682999747

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E – BAROLLI FXB Sh.p.k, BILISHT Licence no. 213, dated 16.10.2008 Address: Sheshi “1 Maj”, Qendër Bilisht Cambist: ervehe Baholli Tel.: 081 122368 Fax: Mobile: 0692491925

ANDI – FRANCESCO FXB Sh.p.k, BELSH, ELBASAN Licence no. 214, dated 21.10.2008 Address: Godina 5-katëshe, Qendër Belsh, Elbasan Cambists: Azis Tafani, Marjeta Tafani Tel.: 058 22243 Mobile: 0682169870 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

STADE FXB Sh.p.k, LUSHNJA Licence no. 215, dated 28.10.2008 Address: lagjja “Skënder Libohova”, pranë Bashkisë, Lushnja Cambists: Dhimitër Stambolliu, Abaz Demiri Mobile: 0682126815

ARDURI Sh.p.k, LUSHNJA Licence no. 216, dated 30.10.2008 Address: lagjja “Skënder Libohova”, pranë Bashkisë, Lushnja Cambists: Arben Durri, Dylber Halla Tel.: 035 20998 Mobile: 0682346342

AL & TA FXB Sh.p.k, TIRANA Licence no. 217, dated 31.10.2008 Address: rruga e Dibrës, pallati ANI, kati i parë, Tirana Cambists: Alfred Cenolli, Spartak Dobi Tel.: 04 2256 726 Mobile: 0692072290, 0693113069 Acting as money transfer agent for the account of “AK INVEST”sh.a.

FREAL-F.K.P FXB Sh.p.k, BILISHT Licence no. 218, dated 05.11.2008 Address: Bulevardi “Fuat Babani”, pallati 4, Bilisht Cambists: Fredi Kutrolli, Pellump Kutrolli Tel.: 081 123300 Mobile: 0692099796 Acting as money transfer agent for the account of “AK INVEST”sh.a.

XHAIZ FXB Sh.p.k, TIRANA Licence no. 219, dated 05.11.2008 Address: rruga e Dibrës, pallati Aurora Konstruksion, Tirana

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Cambists: iljaz Ahmati, Xhafer Lala Tel.: 04 2253 404 Mobile: 0682087281, 0682045566

ANA – MARIA FXB Sh.p.k, ELBASAN Licence no. 220, dated 21.11.2008 Address: qendër Belsh, Elbasan Cambists: Fatos Hysa, Alketa Hysa Tel.: 058 22700 Mobile: 0683678734

TOSHI – ELI FXB Sh.p.k, TIRANA Licence no. 221, dated 25.11.2008 Address: rruga “Gjergj Legisi”, pallati nr.12, Kati I, Tirana Cambist: tosh Vata Mobile: 0682205501

DAMELA FXB Sh.p.k, ELBASAN Licence no. 222, dated 26.11.2008 Address: qendër Belsh, Elbasan Cambist: Gazeli Hysa Tel.: 058 22024 Mobile: 0683282710 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ESI – ENA FXB Sh.p.k, TIRANA Licence no. 223, dated 15.12.2008 Address: rruga “Llambi Bonata”, pallati 44, shkalla 1, ap. 12, kati I, Tirana Cambists: loreta Bajrami, Agron Bajrami Tel.: 04 2351 722 Mobile: 0692069702 Acting as money transfer agent for the account of “AK INVEST”sh.a.

MOGI FXB Sh.p.k, TIRANA Licence no. 224, dated 15.12.2008 Address: rruga “Bardhok Biba”, pallati 75, shkalla 6, ap. 22, Tirana Cambists: olimbi Hajdari, Hasan Hajdari Tel.: 04 2266 041 Mobile: 0694039021, 0693113069

LANA2 AD FXB Sh.p.k, TIRANA Licence no. 225, dated 24.12.2008 Address: rruga “”, pallati 167/1, Tirana Cambists: ixhlale Alimerko, Shyhrete Likaj, Anilda Neziri Tel.: 04 2376 025 Mobile: 0692033511 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

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DPA FXB Sh.p.k, TIRANA Licence no. 226, dated 26.12.2008 Address: qendra Tregtare Univers në autostradën Tiranë - Durrës, km 7, Tirana Cambists: Ardian Grori, Endrit Gjoksi, Bledar Canaj, Albert Sara, Dhimitër Papadhopulli Tel.: 04 2380 154 Mobile: 0682631941 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

R & M TOURS – 2008 FXB Sh.p.k, MIRDITA Licence no. 227, dated 29.12.2008 Address: rruga “Shën Vincenso d’Paoli”, Ura e Jakut, pallati 3-katësh, ndarja nr. 3, Rrëshen, Mirdita Cambists: Altin Dodaj, Martin Dodaj Tel.: 021 723390 Mobile: 0693429663

JMS & D FXB Sh.p.k, TIRANA Licence no. 228, dated 19.01.2009 Address: rruga e Elbasanit, pranë filialit të Postës Shqiptare, Tirana Cambists: elida Pergega, Besiana Qatromi, Jurgen Demolli Tel.: 04 2230 728 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

NINO - PEPKOLA FXB Sh.p.k, RRËSHEN, MIRDITA Licence no. 229, dated 03.02.2009 Address: Banesë private, kati I, tregu i lirë, Rrëshen, Mirdita Cambist: Artan Pepkola Tel.: 021 723049 Mobile: 0682066147 Acting as money transfer agent for the account of “AK INVEST”sh.a.

GJOCI-INVEST FXB Sh.p.k, TIRANA Licence no. 230, dated 04.03.2009 Address: rruga Kodër Kamëz, godinë dykatëshe, kati I, afër urës, Tirana Cambists: lavdie Gjoci, Ferit Gjoci Tel.: 047200876, 048303700 Mobile: 0692063048 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

MERPA FXB Sh.p.k,TIRANA Licence no. 231, dated 06.03.2009 Address: Bulevardi “Bajram Curri”, pallatet “1 Maj”, shk.6, ap.54, Tirana

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Cambists: lindita Merdani, Tomor Merdani Tel.: 04 2400 142 Mobile: 0693850550, 0693806942 Acting as money transfer agent for the account of “AK INVEST”sh.a.

V.I.B.A. FXB Sh.p.k, TIRANA Licence no. 232, dated 12.03.2009 Address: Rruga “Punëtorët e Rilindjes”, prapa Lulishte “1 Majit”, Tirana Cambists: Alda Elmazaj, Valendita Elmazaj, Bedri Elmazaj Tel.: 04 2249 511 Mobile: 0692437831 Acting as money transfer agent for the account of “AK INVEST”sh.a.

KLAUD 09 FXB Sh.p.k, FIER Licence no. 233, dated 01.04.2009 Address: Lagjja “Kastrioti”, rruga ”Ramiz Aranitasi”, pll. 198/1, shk. 1, Fier Cambist: klaud Meta Tel.: 034 32206 Mobile: 0682077908

KRISI 08 FXB Sh.p.k, FIER Licence no. 234, dated 10.04.2009 Address: Rruga ”Aulona”, lagjja “Kastrioti”, QTU, Fier Cambist: Genci Basha Tel.: 034 249732 Mobile: 0694010817, 0683010817 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

JORGAQ FXB Sh.p.k, VLORA Licence no. 235, dated 22.04.2009 Address: lagjja “Isa Buletini”, rruga “Sadik Zotaj”, pallati 293, shkalla 1, apt. 4, Vlora Cambist: vasillaq Marku Tel.: 033 230241 Mobile: 0682162876

ARISAN FXB Sh.p.k, ELBASAN Licence no. 236, dated 04.05.2009 Address: Lagjja “Kongresi i Elbasanit”, bulevardi “Qemal Stafa”, pallati 16, Elbasan Cambists: Hasan Pepa, Neim Hoxha Tel.: 054 244705 Acting as money transfer agent for the account of “AK INVEST”sh.a.

UNICORNER FXB Sh.p.k, ELBASAN Licence no. 237, dated 05.05.2009 Address: lagjja “Luigj Gurakuqi”, bulevardi “Qemal Stafa”, pallati 13, kati I, njësia nr. 1, Elbasan

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Cambist: Dionis Biça Mobile: 0692054726 Acting as money transfer agent for the account of “AK INVEST”sh.a.

HAFEKO FXB Sh.p.k, DURRËS Licence no. 240, dated 24.07.2009 Address: lagjja Nr. 6, rruga “Mujo Ulqinaku”, pallati 335, kati I, Durrës Cambist: Haxhi Kotarja Tel.: 052 231210 Mobile: 0682157889

ABAT – 2009 FXB Sh.p.k, TIRANA Licence no. 241, dated 28.07.2009 Address: rruga “Sadik Petrela”, 100m mbi disko Venue, Tirana Cambist: Andi Teneqexhi Tel.: 04 2421 403 Mobile: 0692087014

XHANGARË FXB Sh.p.k, ROSKOVEC FIER Licence no. 242, dated 07.09.2009 Address: lagjja nr. 1, sheshi qendror, pallati 12, kati I, Roskovec, Fier Cambist: Ferdije Cepele Mobile: 0692082273 Acting as money transfer agent for the account of “AK INVEST”sh.a.

UNION – GOLD FXB Sh.p.k, TIRANA Licence no. 243, dated 09.09.2009 Address: rruga e Kavajës, pallati 4, dyqani 2 (pallati me shigjeta), Tirana Cambists: Sagena Çaçi, Shefqet Hoxha Tel.: 04 2421 546 Mobile: 0692112192 Acting as money transfer agent for the account of “AK INVEST”sh.a.

P– PANEL –2008 FXB Sh.p.k, TIRANA Licence no. 244, dated 11.09.2009 Address: rruga “Ndre Mjeda”, përballë Qendrës Tregtare Condor, Tirana Cambists: Anisa Papadhima, Dritan Selenica Tel.: 04 2260 133 Mobile: 0672761865, 0672600216 Acting as money transfer agent for the account of “AK INVEST”sh.a.

FORGALI FXB Sh.p.k, TIRANA Licence no. 245, dated 18.09.2009 Address: Bulevardi “Bajram Curri”, Pallatet Agimi, Shk 1, Ap.8, Tiranë Cambists: kadri Forgali, Klevis Forgali Tel.: 04 2227 075 Mobile: 0672736179

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MRRUKU FXB Sh.p.k, TIRANA Licence no. 246, dated 02.10.2009 Address: rruga e Kavajës, pallati 3 (pranë klinikës dentare UFO), Tirana Cambists: Altin Zyberi, Shtjefen Mrruku Tel.: 04 2255 512 Mobile: 0682084700

ROYAL FOREX FXB Sh.p.k, TIRANA Licence no. 247, dated 09.10.2009 Address: Bulevardi “Bajram Curri”, pallatet e Aviacionit, shkalla 3/1, apt. 7, Tirana Cambist: Arben Dragusha Tel.: 04 2246 902 Mobile: 0692165020

VINSENT CHANGE FXB Sh.p.k, VLORA Licence no. 248, dated 26.10.2009 Address: rruga “Sadik Zotaj”, kullat Kollozi, kati I, Vlora Cambist: Altin Troka Tel.: 033 200030 Mobile: 0694033991

SHABA – TRANSFERTE FXB Sh.p.k, KAVAJA Licence no. 249, dated 03.11.2009 Address: lagjja nr. 2, godinë1 katëshe, pranë ish bashkisë, Kavaja Cambist: vahid Shaba Mobile: 0683012296

EDALEMFXB Sh.p.k, BELSH, ELBASAN Licence no. 250, dated 11.11.2009 Address: qendër Belsh, Elbasan Cambists: Hysen Hysa, Emiljano Hysa Mobile: 0682320350

AGJEKA 2009 FXB Sh.p.k, KORÇA Licence no. 251, dated 11.11.2009 Address: lagjja nr. 7, Blloku “28 Nëntori” (pranë librarisë), Korça Cambists: pavllo Emini, Urim Progri Tel.: 082 257540 Mobile: 0692917848

BRACKO FXB Sh.p.k, GJIROKASTRA Licence no. 252, dated 12.11.2009 Address: lagjja “18 Septemberi”, godinë 1 katëshe (përballë farmacive të qytetit), Gjirokastra Cambist: tahir Çelo Tel.: 084 277717

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ALL OF SERVICE TRANS FXB SH.P.K., LUSHNJa Licence no. 253, dated 25.11.2009 Address: Office 1: Rruga e Durrësit (Ndërtesa ish kafe Flora), kati I, Tirana office 2: Lagjja “Skënder Libohova”, nr. 21, Lushnja Cambist: Brunilda Shima Tel.: 042 226595 (Office 1), 035 222987 (Office 2) Mobile: 0682053995 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

ARBA – 01 FXB Sh.p.k, TIRANA Licence no. 254, dated 25.11.2009 Address: rruga e Elbasanit, (pranë degës së Alpha Bank), Tirana Cambists: Agron Mahmuti, Odhisea Anagnosti, Ervin Shehu Tel.: 04 2344320, 234 4628 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

RENATO FXB Sh.p.k, FIER Licence no. 255, dated 26.11.2009 Address: Lagjja “Konferenca e Pezës”, Rruga Peza 2, pallati 85, kati I, Fier Cambists: renato Mucaj, Juland Ferzaj, Muco Mucaj, Bekim Shehaj Tel.: 034 231567 Mobile: 0692078501 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

NX-ELVI FXB Sh.p.k, TIRANA Licence no. 256, dated 14.12.2009 Address: rruga “Qemal Stafa”, përballë Prokurorisë së Përgjithshme, Tirana Cambists: nderim Saraçi, Myrteza Kadria Tel.: 04 2278 114 Mobile: 0682279737 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

EXCHANGE L-D FXB Sh.p.k, TIRANA Licence no. 257, dated 14.12.2009 Address: rruga “Abdyl Frashëri”, pallati Hekla, kati I, ngjitur me Euromax, Tirana Cambist: Skënder Hasani Tel.: 04 2261 595 Mobile: 0692097513 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

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PATRIK & DANIEL FXB Sh.p.k,TIRANA Licence no.258, dated 28.12.2009 Address: rruga ”Asdreni”, pallati 4, shkalla 5, apt. 68, Tirana Cambists: Dalina Kumani, Astrit Kumani Tel.: 04 237 6410 Fax: 04 237 6410 Mobile: 0692103390, 0682590799 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

LUZATI FXB Sh.p.k, TIRANA Licence no. 259, dated 30.12.2009 Address: rruga “Komuna e Parisit”, pallati SARAEL, Kulla 1, Tirana Cambists: Shpëtim Luzati, Elton Luzati Tel.: 04 232 0032 Fax: 04 232 0032 Mobile: 0694344100 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

HANXHARI - EDJA FXB Sh.p.k, VLORA Licence no. 260, dated 08.01.2010 Address: Rruga “Sadik Zotaj“, 50m larg Bankës Raiffeisen, Vlora Cambist: edja Hanxhari Tel.: 033 224408 Mobile: 0692065372 Acting as money transfer agent for the account of “AK INVEST”sh.a.

PAULO 2006 FXB Sh.p.k, TIRANA Licence no. 261, dated 08.01.2010 Address: rruga “Ismail Qemali”, përballë picerisë Era, Tirana Cambist: pellump Ramaj Tel.: 04 224 4638 Mobile: 0672010529

TONIK FXB Sh.p.k, TIRANA Licence no. 262, dated 12.01.2010 Address: rruga “Frang Bardhi”, godina 4-katëshe (Vala Kompani), Selitë, Tirana Cambist: petrit Prrenjasi Tel.: 04 232 0661 Mobile: 0692085750 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

EDI - 2006 FXB Sh.p.k, TIRANA Licence no. 263, dated 13.01.2010 Address: lagjja nr. 3, Bathore, Kamëz, Tirana Cambist: lazam Troci

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Tel.: 048 303932 Mobile: 0682055716 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

GOSTIMA UNION FXB Sh.p.k, ELBASAN Licence no. 264, dated 21.01.2010 Address: Fshati Gostimë, Komuna Qendër, Elbasan Cambist: nuri Plaka Tel.: 058 720196 Fax: 058 720196 Mobile: 0682208323 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

DAILA – 2007 FXB Sh.p.k, VLORA Licence no. 265, dated 21.01.2010 Address: rruga “Sadik Zotaj”, pallati 372, Vlora Cambist: xhevaire Meçaj Tel.: 033 400204 Fax: 033 400204 Mobile: 0682281100 Acting as money transfer agent for the account of “AK INVEST”sh.a.

TABE FXB Sh.p.k, KORÇA Licence no. 267, dated 01.02.2010 Address: lagjja 9, Rruga “Miss Edit Durham”, Korça Cambists: taqo Plloça, Arben Lifo Tel.: 082 57911 Mobile: 0682691727

KOLETA FXB Sh.p.k, KORÇA Licence no. 268, dated 02.02.2010 Address: lagjja 8, Blloku “8 Nëntori”, Pranë gjimnazit “Themistokli Gërmenji”,Korça Cambist: thoma Koleta Mobile: 0692454490

CIMI SHEMBITRAKU FXB Sh.p.k, KORÇa Licence no. 269, dated 03.02.2010 Address: rruga “Fan Stilian Noli”, lagjja 7, blloku ”8 Nëntori”, pallati 2, kati I, Korça Cambist: Shkëlqim Shembitraku Mobile: 0692216370

PRRENJASI UNION FXB Sh.p.k, PËRRENJAS Licence no. 270, dated 03.02.2010 Address: Bulevardi “Rinia”, zyra pranë Western Union, Përrenjas Cambists: nadire Tola, Fatmira Albajrami

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Tel.: 059 122354 Mobile: 0692933568, 0692049472 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

AGIMI FXB Sh.p.k, ELBASAN Licence no. 271, dated 04.02.2010 Address: rruga “11 Nëntori”, Pallati 38, Elbasan Cambist: xhaneta Stafa Tel.: 054 259 455 054 257 853 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

SELEKT FXB Sh.p.k, LUSHNJA Licence no. 272, dated 05.02.2010 Address: lagjja ”Skënder Libohova”, Lushnja Cambist: Hamlet Gega Tel.: 035 220838 Mobile: 0682095677 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

GOLDEN DINAR FXB Sh.p.k, DURRËS Licence no. 273, dated 12.02.2010 Address: lagjja nr.5, Rruga “Mujo Ulqinaku”, Pallati “Arvi”, Kati I, Durrës Cambist: luan Zeko Tel.: 052 238177 Mobile: 0692083277 Acting as money transfer agent for the account of “AK INVEST”sh.a.

REINARDI FXB Sh.p.k, VLORA Licence no. 274, dated 12.02.2010 Address: Bulevardi Vlorë-Skelë, Përballë ”Kalit të Trojës”, Vlora Cambist: Adelina Metaj Tel.: 033 238758 Mobile: 0682155706 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ERIS AL FXB Sh.p.k, LIBRAZHD Licence no. 275, dated 07.04.2010 Address: Bulevardi kryesor, Librazhd Cambist: ndriçim Tola Tel.: 051 423899, 051 423444 Mobile: 0692020911 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

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GEGA - BOGDANI FXB Sh.p.k, PËRRENJAS Licence no. 276, dated 07.04. 2010. Address: rruga Nacionale, Lagjja nr.2, Pallati 30, Shk 1, Ap.2, Pranë Stadiumit, Përrenjas Cambists: Agron Gega Mobile: 0682613037

EXCHENGE MALO & MANI FXB Sh.p.k, POGRADEC Licence no. 277, dated 12.04.2010 Address: lagjja nr. 3, rruga “Kajo Karafili”, kati I, Pogradec Cambists: Maliq Bego, Jani Bego Tel.: 083 225231 Mobile: 0684096836

XHEVAHIRI 2010 FXB Sh.p.k, LEZHA Licence no. 279, dated 14.04.2010 Address: lagjja “Besëlidhja”, Rruga “Luigj Gurakuqi”, Pallati 3-katësh, Kati I, Lezha Cambists: xhevahir Gjini Tel.: 021 522387

MarchILDA FXB Sh.p.k, VLORA Licence no. 280, dated 23.04.2010 Address: office 1: Orikum, Qendër (pranë PTT), Vlora office 2: Novoselë, Qendër, Vlora office 3: Selenicë, Qendër, Vlora office 4: Frakull, përbri shkollës 9-vjeçare, Vlora Office 5: Bulevardi kryesor, Pallati 5-kate, nr. 25, Kotë, Vlora Cambists: Fatbardha Beja, Pranvera Mejdiaj, Marjus Memushaj, Shezai Aliaj, Blerta Abazaj, Rremzi Balilaj Tel.: 039 12322 Mobile: 0692266331 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

SONI DURAL FXB Sh.p.k, TIRANA Licence no. 281, dated 26.04.2010 Address: rruga “Luigj Gurakuqi“, Pallati 24/1, Tirana Cambists: ilirjan Cara, Flora Cara Tel.: 04 225 7154 Mobile: 0692093717 Acting as money transfer agent for the account of “AK INVEST”sh.a.

SIAL FXB Sh.p.k, ELBASAN Licence no. 282, dated 26.04.2010 Address: Fshati Bishqem, Komuna Pajovë, Peqin (pranë shkollës 9-vjeçare Bishqem), Elbasan Cambists: Fatos Sinani, Yllka Sinani, Kujtim Vogli Tel.: 058 070086

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Mobile: 0692063560; 0692333699 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

TELE.CO&CONSTRUCTION FXB Sh.p.k, FIER Licence no. 283, dated 28.04.2010 Address: lagjja“Kastrioti”, pranë Bankës Raiffeisen, Fier Cambists: tatjana Çobo, Edmira Gjeçi Tel.: 034 502531 Mobile: 0692086562 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

ARSEN 2010 FXB Sh.p.k, VLORA Licence no. 284, dated 13.05.2010 Address: lagjja “24 Maji”, Rruga “Miss Durhan”, Pallati i ri Golemi, Kati I, Vlora Cambist: Alma Biça Tel.: 033 403263 Mobile: 0692163159 Acting as money transfer agent for the account of “AK INVEST”sh.a.

EMILY-TRAVEL FXB Sh.p.k, LUSHNJA Licence no. 285, dated 19.05.2010 Address: lagjja “Xhevdet Nepravishta”, Pranë Poliklinikës Qendrore, Lushnja Cambists: Jemin Meçi, Ilirjan Meçi, Gentjan Meçi, Armand Meçi, Robert Kadiu Tel.: 035 225977 Acting as money transfer agent for the account of “AK INVEST”sh.a.

AMADEUS TRAVEL AND TOURS FXB Sh.p.k, TIRANA Licence no. 286, dated 24.05.2010 Address: Office in “Nënë Tereza” Aeroport, Ist floor, fshati Rinas, Komuna Nikël, Durrës Cambists: enkela Sollaku, Gjergji Sollaku Tel.: 04 238 1974, 04 224 7490 Mobile: 0682062130 Acting as money transfer agent for the account of “AK INVEST”sh.a.

FLORI 2010 FXB Sh.p.k, TIRANA Licence no.287, dated 27.05.2010 Address: lagjja Nr. 5, Rruga “Mihal Duri”, Nr. 22, Tirana Cambists: Florian Merxhushi, Nail Merxhushi Tel.: 04 280 7844 Mobile: 0692315034

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MARFIN FXB Sh.p.k, ELBASAN Licence no. 288, dated 27.05.2010 Address: lagjja “Luigj Gurakuqi”, pallati 38, shkalla 70, kati I, Elbasan Cambists: Marchida Ashiku, Altin Ashiku Tel.: 054 246767 Fax: 054 246767 Mobile: 0692926313 Acting as money transfer agent for the account of “AK INVEST”sh.a.

NILDAVIS FXB Sh.p.k, TIRANA Licence no. 289, dated 01.06.2010 Address: rruga “Azem Hajdari”, Banesë nr.3, Bathore, Tirana Cambist: riza Cani Mobile: 0683414111 Acting as money transfer agent for the account of “AK INVEST”sh.a.

EXCHANGE LEKA 010 FXB Sh.p.k, POGRADEC Licence no. 290, dated 01.06.2010 Address: rruga “Europa”, Lagjja nr.3, Pallati pranë valutës, Kati I, Pogradec Cambist: Agron Leka Mobile: 0694370260

BESHIRI FXB Sh.p.k, TIRANA Licence no. 292, dated 04.06.2010 Address: rruga “Urani Pano”, Pallati i ri prapa Hotel Tiranës, Kati I, Tirana Cambists: Arben Beshiri, Arben Vaqari Mobile: 0682023922

MIRI & ANI EXCHANGE FXB SH.P.K.,VLORa Licence no. 293, dated 21.06.2010 Address: lagjja “28 Nëntori”, pranë librarisë qendrore, Vlora Cambist: Fatmir Mataj Tel.: 033 238147 Mobile: 0682420606

“LUDIANNA” FXB Sh.p.k, TIRANA Licence no. 294, dated 30.06.2010 Address: Bulevardi “Gjergj Fishta”, Pallati 8, tek Enti Rregullator i Energjisë,Tirana Cambist: lumturi Cjapi Tel.: 04 226 0025 Mobile: 0694031219 Acting as money transfer agent for the account of “AK INVEST”sh.a.

REI - 2010 FXB SH.P.K., LUSHNJA Licence no. 295, dated 01.07.2010 Address: lagjja “Skënder Libohova”, Pallati 5-katësh, Kati I, Lushnja

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Cambist: Avni Shuli Mobile: 0692076179

KEBEST FXB Sh.p.k, TIRANA Licence no. 296, dated 05.07.2010 Address: rruga ”Durrësit”, Pallatet Gintash, Laprakë, Tirana Cambists: eglantina Baroka, Sokol Baroka Tel.: 04 241 3030 Mobile: 0672084031 Acting as money transfer agent for the account of “AK INVEST”sh.a.

NOKA - 2010 FXB Sh.p.k, TIRANË Licence no. 297, dated 13.07.2010 Address: rruga “George W. Bush”, Pallati 5-katësh, Kati 1, mbrapa Monumentit të Partizanit të Panjohur, Tirana Cambists: ismen Noka, Esmeralda Xhamallati Tel.: 04 223 5075 Mobile: 0692073375 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

“SMART EXCHANGE” FXB Sh.p.k, TIRANA Licence no. 298, dated 13.07.2010 Address: rruga e Durrësit, Pallatet Gintash, Dyqani nr.8, Laprakë, Tirana Cambist: nylbi Basha Mobile: 0692058711

NE-O-AL FXB Sh.p.k., TIRANA Licence no. 299, dated 16.07.2010 Address: office 1: Rruga Tiranë-, Qesarakë, Pranë Restorant Freskut, Tirana Office 2: Rruga e Dibrës, Pallati 330, Shk.3, Ap.14, Tirana Cambists: Andrea Onjea, Agim Tato Tel.: 04 236 4269, 04 236 6749 Mobile: 0694045090 Acting as money transfer agent for the account of “AK INVEST”sh.a.

SALILLARI H.T.K FXB Sh.p.k, DURRËS Licence no. 300, dated 16.07.2010 Address: pranë mbikalimit Sukth i Ri, Durrës Cambist: tefta Salillari Tel.: 057 122360 Acting as money transfer agent for the account of “AK INVEST”sh.a.

2F CONSTRUKSION VG FXB Sh.p.k, ELBASAN Licence no. 301, dated 20.07.2010 Address: Fshati Gostim, 100 metra pranë kryqëzimit, Elbasan Cambists: Fatmira Dhepa, Nertila Dhepa

Bank of Albania 131 2013 Supervision Annual Report

Tel.: 058 720500 Mobile: 068222555 Acting as money transfer agent for the account of “AK INVEST”sh.a.

PUNTO PER PUNTO FXB Sh.p.k, TIRANA Licence no. 302, dated 21.07.2010 Address: office No.1: Rruga ”Myslym Shyri”, 60/1, Hyrja 3, Tirana office No.2: Rruga “Kavajës”, Pallati 219, Shkalla 1, Ap. 2, Tirana office No3: Rruga”Myslym Shyri”, Pallati 56/2, Tirana office No.2: Rruga “Bardhyl”, pallati 12, shkalla 2, apt. 8, Tirana Cambists: Ardian Kazaferi, Leonard Pelari; Griselda Izvira; Rozarta Bukaçi; Jetmira Zhuri; Gerta Pashollari; Liljana Kastrioti Tel.: 04 242 6344 Mobile: 0672025475 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

O 2 FXB Sh.p.k, TIRANA Licence no. 303, dated 13.08.2010 Address: office1: Rruga”Sulejman Delvina”,Dyqani pranë postës nr.8, Tirana Office 2: rruga “Luigj Gurakuqi”, nr. 6, Tirana Cambists: ilirjan Turkoviç, Maldi Zhabjaku Tel.: 04 240 7698 Mobile: 0682064044, 0682135747

EDJONA FXB Sh.p.k, VLORA Licence no. 304, dated 24.08.2010 Address: rruga “Halile”, Lagjja Kushtrimi, Pallati 1336, Vlora Cambist: eriona Bregu Tel.: 033 239575 Mobile: 0692277510 Acting as money transfer agent for the account of “AK INVEST”sh.a.

KLOMIR FXB Sh.p.k, TIRANA Licence no. 305, dated 27.08.2010 Address: rruga “Demokracia”, Qendër Vorë, Tirana Cambist: Dervish Mema Tel.: 047600307 Mobile: 0672620900 Acting as money transfer agent for the account of “AK INVEST”sh.a.

KLOBES FXB Sh.p.k, GRAMSH Licence no. 306, dated 02.09.2010 Address: Bulevardi “10 Korriku”, Lagjja Holta, pranë OSSH-së, Ndërtesë njëkatëshe, Gramsh Cambist: klodjan Braçja

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Mobile: 0672082548 Acting as money transfer agent for the account of “AK INVEST”sh.a.

MOBAL ALBANIA FXB Sh.p.k, TIRANA Licence no. 307, dated 02.09.2010 Address: rruga “Dëshmorët e 4 Shkurtit”, Pallati “Sky Towers”,Tirana Cambist: Mirela Tesho Tel.: 048202-202/3; 042223-254 Mobile: 0682090109 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

UNION SELVIA FXB Sh.p.k, TIRANA Licence no. 308, dated 07.09.2010 Address: rruga Dibrës, tek Selvia, Pallati AK, Kati 1, nr.2, Tirana Cambist: lavdije Noka Tel.: 042253404 Mobile: 0686071160 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

VARANGU FXB Sh.p.k, TIRANA Licence no. 309, dated 08.09.2010 Address: rruga”Xhanfize Keko”, Pallati 2, shk.1, Ap.2. Tirana Cambist: vladimir Varangu Tel.: 042345331 Mobile: 0682126451 Acting as money transfer agent for the account of “AK INVEST”sh.a.

TERINI TRAVEL AGENCY FXB Sh.p.k., SARANDA Licence no.310, dated 14.09.2010 Address: lagjja nr.4, Rruga “Mithat Hoxha”, Saranda Cambist: Fatos Demiri Tel.: 085224985 Mobile: 0692094030 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ERBIAL FXB Sh.p.k, KOPLIK Licence no. 311, dated 15.09.2010 Address: Koplik Qendër, Malësi e Madhe, Përballë Hebaj Center, Koplik Cambists: Ilir Rexhvelaj, Luan Rexhvelaj Tel.: 021123-000 Mobile: 0694023808 Acting as money transfer agent for the account of “AK INVEST”sh.a.

NIKOVA FXB Sh.p.k, TIRANA Licence no. 312, dated 23.09.2010 Address: rruga “Ferit Xhajko”, Nr.24/6,Tirana Cambists: kudrete Vardhami, Denisa Nanaj, Niko Vardhami

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Tel.: 2340-366 Mobile: 0682038819 Acting as money transfer agent for the account of “AK INVEST”sh.a.

MBK IMPORT EKSPORT FXB Sh.p.k, TIRANA Licence no. 313, dated 29.09.2010 Address: rruga ”Sulejman Delvina”, Përballë Hotel Diplomat 12/1, Tirana Cambists: Klaidi Lika, Elisabeta Bakullari, Olsi Hastoçi, Denis Mere Tel.: 04 2480 870 Mobile: 0692090705 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ERGI-UNION FXB Sh.p.k, DURRËS Licence no.11, dated 29.09.2010 Address: lagjja Nr. 14, 200 metra larg Gjykatës së Apelit, Shkozet, Durrës Cambists: Andi Bleta, Ervis Shala Tel.: 052 265249 Mobile: 0692131551 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

E&J. KERÇIKU FXB Sh.p.k, TIRANA Licence no. 315, dated 05.10.2010 Address: rr. “Lord Bajron”, Nd. 22, H. 4, Tirana Cambist: Eqerem Kërçiku Tel.: 04 2237695 Mobile: 0682226983

KALEMI TRAVEL & EXCHANGE FXB Sh.p.k, TIRANA Licence no. 316, dated 11.10.2010 Address: rr. “Sami Frashëri”, Pallati Coloseu, Kati I, Tirana Cambist: Marchel Kalemi Tel.: 04 2254826 Mobile: 0692296057

V - FOREX FXB Sh.p.k, TIRANA Licence no. 317, dated 22.10.2010 Address: rruga “Dëshmorët e 4 Shkurtit”, Pall. nr. 138, Kati I, Përballë Ambasadës Ruse, Tirana Cambists: Ervin Shehu, Adelina Kajo Tel.: 04 2240499 Mobile: 0695454828 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

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BANERT FXB Sh.p.k, VLORA Licence no. 318, dated 26.10.2010 Address: lagjja “29 Nëntori”, Rr. “Sadik Zotaj”, Pallati 517, Vlora Cambist: Alban Duka Tel.: 033 408190 Mobile: 0682065801, 0695692502 Acting as money transfer agent for the account of “AK INVEST”sh.a.

TENDI UNION FXB Sh.p.k., TIRANA Licence no. 319, dated 29.10.2010 Address: rruga “Don Bosko”, Pall. 133, Shk. 1, Kati 1, Tirana Cambists: Marjana Guda, Ina Kamberi dhe Dashmira Qinami Tel.: 04 2256655 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

ARTOS-OR FXB Sh.p.k, ELBASAN Licence no. 320, dated 04.11.2010 Address: lagjja “Kongresi i Elbasanit”, Bulevardi “Qemal Stafa”, Pallati nr.12, Kati I, Elbasan Cambist: Arif Tosku Tel.: 054244487 Mobile: 0692027989

GOLEM-LXH FXB Sh.p.k, TIRANA Licence no. 321, dated 08.11.2010 Address: rr. “Sami Frashëri”, Pallati 17, Kati 1, Tirana Cambists: Manush Meshau, Ylli Meshau Mobile: 0682649114

MADRI UNION FXB Sh.p.k, TIRANA Licence no. 322, dated 22.11.2010 Address: rr. “Arkitekt Kasemi”, Pallati Nr.240/1, Ap.1,Kati 1, Tirana Cambists: Majlinda Gjoza, Marchela Gjoza, Dritan Rustemi, Alminda Gjoka, Vilma Shehi, Malvina Ibra, Gerta Reka Tel.: 04 2345539 Mobile: 0672028609 Acting as money transfer agent for the account of “AK INVEST”sh.a.

GALAKTIK TRAVEL FXB Sh.p.k, DURRËS Licence no. 323, dated 25.11.2010 Address: lagjja 13, Rr. “Pavarësia”, Përballë ish-frigoriferit, Plazh, Durrës Cambist: luan Taipi Tel.: 052 262274 Mobile: 0692020095 Acting as money transfer agent for the account of “AK INVEST”sh.a.

Bank of Albania 135 2013 Supervision Annual Report

ENID 2010 FXB Sh.p.k, DURRËS Licence no. 324, dated 26.11.2010 Address: lagjja 12, sheshi “Nako Spiro”, kati i 1, Durrës Cambists: Abdi Mane, Dine Malo Tel.: 052 236246 Mobile: 0682039277, 0682226000

OCEANBLU FXB Sh.p.k., TIRANA Licence no. 325, dated 28.12.2010 Address: Bulevardi “Bajram Curri”, Tirana Cambist: Murat Ferruni Tel.: 04 2270349 Mobile: 0672033222

LADI CHANGE FXB Sh.p.k., VLORA Licence no. 326, dated 05.01.2011 Address: lagjja “Osman Haxhiu”, Pallati Nr. 537, Kati 1,tek Posta Qendrore, Vlora Cambist: lavdosh Ibrahimi Tel.: 033 239189 Mobile: 0692150302

MAPIONT FXB Sh.p.k, TIRANA Licence no. 327, dated 05.01.2011 Address: lagjja “Isa Buletini”, Rruga “Sadik Zotaj”, pallati Nr. 1198, kati 1, Vlora Cambist: Aristotel Papa Tel.: 033 222464 Mobile: 0684024246

LONDON TRAVEL FXB Sh.p.k, KAVAJA Licence no. 328, dated 12.01.2011 Address: lagjja nr.2, rruga “Jurgen Trade”, lokali përballë ish-Bashkisë, Kavaja Cambists: Aviola Kumbaro, Benet Kumbaro, Arjan Maliqati, Elmira Kumbara Tel.: 055 242667/5620 Fax: 055 242698 Acting as money transfer agent for the account of “AK INVEST”sh.a.

E-RESULAJ FXB Sh.p.k, FIER Licence no. 329, dated 14.04.2011 Address: Lagjja “29 Nëntori”, rruga ”Kastriot Muço”, pallati 6, kati 1, Fier Cambist: edi Resulaj Tel.: 034 222111 Mobile: 0696021221

ITAL-MARKET FXB Sh.p.k, TIRANA Licence no. 330, dated 14.04.2011 Address: Bulevardi “Bajram Curri”, pallatet “1 Maji”, nr. 24/2, Tirana

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Cambists: Fation Xhindoli, Jonida Ziu Tel.: 04 4517678 Mobile: 0692506620, 0692089105

TAD FXB Sh.p.k, TIRANA Licence no. 331, dated 05.05.2011 Address: rruga “Robert Zhvarc”, Farkë, Tirana Cambists: Albana Tahiraj, Marlen Tahiraj Tel.: 042482850 Mobile: 0674095578 Acting as money transfer agent for the account of “AK INVEST”sh.a.

UNION CITY PARK FXB Sh.p.k, TIRANA Licence no. 333, dated 27.05.2011 Address: Autostrada Tiranë-Durrës, Km 10, Qendra Tregtare City Park, Vorë, Tirana Cambists: eltjon Xhani Tel.: 04 509132 Mobile: 0666055558 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

ATLANTIKU LU-02 FXB Sh.p.k, DURRËS Licence no. 334, dated 09.06.2011 Address: lagjja ”Skënder Libohova”, Pallati 3 Katësh, kati I, përballë Bashkisë, Lushnja Cambist: enea Myftari Tel.: 035 222158 Mobile: 682088548; 0695121898 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ADVI FXB Sh.p.k, TIRANA Licence no. 335, dated 23.08.2011 Address: rruga “Gjergj Fishta”, Dyqani nr.3, Kati I, Tirana Cambists: viktor Hoxha, Adem Selamaj Mobile: 0682231100; 0682208668

ILIA CIKO FXB Sh.p.k, DURRËS Licence no. 336, dated 26.08.2011 Address: lagjja 7, Bulevardi “Shën Gjergji”, tek turizmi Behar Koçibelli, Korça Cambists: ilia Ciko, Agron Paci Mobile: 0692098683

A.E.XH FXB Sh.p.k, TIRANA Licence no. 337, dated 14.10.2011 Address: rruga “Pandi Dardha”, Pallati 48/1, Kati I, Njësia nr.2, Laprakë, Tirana Cambists: xhevat Lazri, Etjon Lazri

Bank of Albania 137 2013 Supervision Annual Report

Tel.: 04256094 Mobile: 0682000420 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

DALANI 2011 FXB Sh.p.k, TIRANA Licence no. 338, dated 24.10.2011 Address: Bulevardi “Bajram Curri”, Pallati nr.4, Shkalla Nr.3, Tirana Cambist: Altin Dalani Tel.: 04 2340874 Mobile: 0693745732 Acting as money transfer agent for the account of “AK INVEST”sh.a.

GLEI EXCHANGE FXB Sh.p.k, TIRANA Licence no. 339, dated 28.10.2011 Address: Sheshi “Sulejman Pasha”, Ndërtesa Nr.2, Hyrja Nr.3,Tirana Cambists: Fredi Vata, Doriana Vata Tel.: 04 2249730 Mobile: 0682025111 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

KASTRO & MANDI FXB Sh.p.k, TIRANA Licence no. 340, dated 09.11.2011 Address: rruga “Kavajës”, Nr. 16, Tirana Cambists: kozeta Shehu, Nertila Shehu, Kastriot Murati Tel.: 04 4816604 Mobile: 0696274900

MAGI FXB Sh.p.k, ELBASAN Licence no. 341, dated 10.11.2011 Address: lagjja“Kongresi i Elbasanit”, Bulevardi “Qemal Stafa”, Pallati nr.26, Kati i parë, Elbasan Cambists: Arben Kovaçi, Alfred Kaxhiu Tel.: 54241921 Mobile: 0672957002 Acting as money transfer agent for the account of “AK INVEST”sh.a.

E & H LILA FXB Sh.p.k, TIRANA Licence no. 342, dated 15.11.2011 Address: rruga e Durrësit, dyqani nr. 2, Tirana Cambist: File Lila Tel.: 04 451 9802 Mobile: 0692059363 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ENEA TRAVEL 2011FXB Sh.p.k, POGRADEC Licence no. 343, dated 21.11.2011 Address: rruga ”Kajo Karafili”, Lagjja 167, Kati I, Pogradec Cambists: Marjan Fezollari, Enxhi Kulari

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Tel.: 083226859 Mobile: 0684815382 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ÇAUSHI&ONJEA – 2010 FXB Sh.p.k, SARANDA Licence no. 344, dated 22.12.2011 Address: lagjja nr. 2, godinë 4-katëshe, rruga “Onhezmi”, Saranda Cambists: Baftjar Çaushi, Qemal Onjea Mobile: 0692347843, 0692306451

AGUSTIN BUSHI AB 2011 FXB, SHKODRA Licence no. 345, dated 09.01.2012 Address: rruga “Studenti”, Pallati “Fishta 2”, Kati I, Shkodra Cambists: Agustin Bushi, Simon Bushi, Flora Bushi, Albana Guri Mobile: 066 66 97 777 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

GERI - 1997 FXB Sh.p.k, TIRANA Licence no. 346, dated 31.01.2012 Address: rruga Kavajës, Pallati nr.3, Kati I, Tirana Cambists: nexhmi Uka, Oltjana Uka Tel.: 042371228 Mobile: 0686037710

A & L EXCHANGE 02 FXB Sh.p.k, TIRANA Licence no. 347, dated 21.02.2012 Address: rruga “Dibrës”, Nr. 2, Tirana Cambists: lorenc Konomi, Aleko Plaku Mobile: 0682157100

LURA 2011 FXB Sh.p.k, TIRANA Licence no. 348, dated 06.03.2012 Address: rruga Nacionale, Instituti Kamëz, tek Kryqëzimi i Zallherit, Godina 2-katëshe, Kati I, Kamza, Tirana Cambists: Aranit Gjoçi, Edlina Gjoçi, Adelia Gjoçi Mobile: 662028030 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

URIXENFXB Sh.p.k, FIER Licence no. 349, dated 07.03.2012 Address: Qendër “Mbrostar Ura”, Fier Cambist: Shkëlzen Kuçi Mobile: 0692421222 Acting as money transfer agent for the account of “AK INVEST”sh.a.

GJIRITI - DL FXB Sh.p.k, KORÇA Licence no. 350, dated 07.03.2012 Address: lagjja 9, Rruga “Midhi Kostandini”, pranë Teatrit “Andon Z.

Bank of Albania 139 2013 Supervision Annual Report

Çajupi”, Korça Cambists: Dylber Gjiriti, Diana Gjiriti Mobile: 0695360160

GFU - AL FXB Sh.p.k, ELBASAN Licence no. 351, dated 07.03.2012 Address: Office 1:Lagjja“Luigj Gurakuqi”, Pallati 75, Kati I, Ap.2, Elbasan office 2: Rruga“Abdyl Frashëri” pranë Librit Universitar, Kati I, Tirana Cambists: nereida Prezja, Aldi Arapi, Rozeta Arapi, Renaldo Bodeci, Ermelinda Murataj, Miga Pulaku, Valmira Ceka Mobile: 0692054330

GREMSHI FXB Sh.p.k, TIRANA Licence no. 352, dated 02.04.2012 Address: rruga “Medar Shtylla”, përballë Universitetit të NewYork, Tirana Cambist: Aristidh Papajani Tel.: 44502674 Mobile: 0695489470

ALBA-FOREX FXB Sh.p.k, TIRANA Licence no. 353, dated 02.04.2012 Address: rruga “Abdyl Frashëri”, Pallati 12/1, Nr.3, Tirana Cambists: Dritan Xhindoli, Arbëror Agastra Tel.: 04 2270541 Mobile: 0686025101; 0682036268 Acting as money transfer agent for the account of “AK INVEST”sh.a.

ORTI FXB Sh.p.k, ELBASAN Licence no. 354, dated 26.04.2012 Address: lagjja “28 Nëntori”, Autostrada Elbasan Metalurgji, Qendra tregtare Orti, Elbasan Cambist: kadri Mehalla Tel.: 054246933

PRO EXCHANGE FXB Sh.p.k, TIRANA Licence no. 355, dated 17.05.2012 Address: office No.1 Rruga “Sami Frashëri”, pallati 1, shk.3, kati 1, ap.20, Tirana Office No.2 Rruga “Myslym Shyri”, Pallati 51, Shk. 2, Ap. 24, Tirana Office nr.3 Rruga “Kavajës”, Dyqani nr. 62, pranë ish- Samsungut, Tirana Cambists: oltjan Hoxholli, Holta Xhurxhi, Daniela Saraseli, Teneda Luli, Aurora Xhorxhi, Elona Bebja, Suela Çuri, Arjeta Qurku Tel.: 04 2270935 Mobile: 0672018747

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ALBANIAN EAGLE TOURS FXB Sh.p.k, TIRANA Licence no.356, dated 07.05.2012. Address: Bulevardi “Gjergj Fishta”, Kulla nr.2, Tirana Cambists: Jonida Hila, Elona Lula Tel.: 04 2420892 Mobile: 0686061641 Acting as money transfer agent for the account of “AK INVEST”sh.a.

MUCOLLARIFXB Sh.p.k, TIRANA Licence no. 357, dated 18.06.2012 Address: rruga “Medar Shtylla”, Tirana Cambist: Bujar Muçollari Tel.: 04 6303573 Mobile: 0682345814

MAKAPAKA EXCHANGEFXB Sh.p.k, TIRANA Licence no. 358, dated 19.07.2012 Address: rruga “Bajram Curri”, Pallatet 1 Maji, Shk. 4, Tirana Cambist: ergys Demneri Mobile: 0682083838

ANFOLI-2010 FXB Sh.p.k, TIRANA Licence no. 359, dated 31.07.2012 Address: lagjja “18 Septemberi”, pallati pesëkatësh, përballë tavernës “Labëria”, kati i parë, Gjirokastra Cambist: Anest Ligu Tel.: 084262942 Mobile: 0692247513

GYSI-JUSRA FXB Sh.p.k, TIRANA Licence no. 360, dated 12.09.2012 Address: rruga “Muhamet Gjollesha”, pallati 31, shk. 1, kati i parë, apt. 103, Tirana Cambists: Fari Gjura, Dashurie Gjura Mobile: 0682021222

AD – MONEYGRAM FXB Sh.p.k, TIRANA Licence no. 361, dated 12.09.2012 Address: rruga “Myslym Shyri” (kryqëzimi me rrugën ”Reshit Çollaku”, pallatet ”Shallvare”, shkalla 1, apt. 2/2),Tirana Cambists: Boriana Nikolla, Rovena Nikolla, Erion Jakupi Tel.: 042 363814 Fax: 042 363814 Mobile: 0665699037 Acting as money transfer agent for the account of “AK INVEST”sh.a.

BUSHI EXPRES FXB Sh.p.k, LIBRAXHD Licence no. 362, dated 20.09.2012 Address: Banesë private, pranë Nënprefekturës (ish këshilli i rrethit), Librazhd

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Cambists: Daut Gjokola, Ylli Daka Tel.: 051422080 Mobile: 0692091690 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

BALLA (GONI) FXB SH.p.k., DURRËS Licence no. 363, dated 30.10.2012 Address: lagjja nr. 4, rruga ”Skënderbej”, pallati përballë Bankës së Bashkuar, kati i parë, nr. 6, Durrës Cambists: Mimoza Balla Tel.: 052 229640 Fax: 052 229640 Mobile: 0694634444

KRUTAJED FXB Sh.p.k, TIRANA Licence: no. 364, dated 31.10.2012 Address: Bulevardi “Bajram Curri”, Stacioni i autobusit pranë Ministrisë së Shëndetësisë, Tirana Cambist: edi Krutaj Tel.: 042378619 Mobile: 692147098 Acting as money transfer agent for the account of “AK INVEST”sh.a.

FLORIS FXB Sh.p.k, TIRANA Licence no. 365, dated 14.11.2012 Address: rruga “Dibrës”, pallati Ani sh.p.k, Nr.2, Kati I, Tirana Cambists: eni Shkëmbi, Florin Noka Tel.: 042400323 Mobile: 0664022020 Acting as money transfer agent for the account of “AK INVEST”sh.a.

AMELIO FXB Sh.p.k, BALLSH Licence no. 366, dated 19.11.2012 Address: Rruga nacionale Fier – Gjirokastër, kryqëzimi i Uzinës, lagjja ”5 shkurti”, Ballsh Cambists: naime Dervishaj, Ferat Shehaj Mobile: 0692275835 Acting as money transfer agent for the account of “AK INVEST”sh.a.

UNIVERSAL TRAVEL & IMMOBILIAR FXB Sh.p.k, TIRANA Licence no. 367, dated 14.12.2012 Address: rruga ”Nazmi Rushiti”, kati i parë, godinë 8-katëshe, pranë maternitetit ”Koço Glozheni”, Tirana Cambists: klodian Llusha, Joana Ndoni, Fortion Llusha, Faik Llusha Tel.: 044400046 Mobile: 0674010330 Acting as money transfer agent for the account of “AK INVEST”sh.a.

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EDU & ERLANDO FXB Sh.p.k, DURRËS Licence no. 368, dated 27.12.2012 Address: lagjja “Osman Haxhiu”, godinë prapa Muzeut, Vlora Cambist: Njazi Caushaj, Reuf Fejzo Mobile: 0696384469

ONE-1 FXB Sh.p.k, TIRANA Licence no. 369, dated 27.12.2012 Address: rruga ”Medar Shtylla”, lagjja ”Komuna e Parisit”, Tirana Cambist: elvira Resulaj Tel.: 04815525 Fax: 04815525 Mobile: 0674044481 Acting as money transfer agent for the account of “AK INVEST”sh.a.

Z.M FXB Sh.p.k, TIRANA Licence no. 370, dated 28.12.2012 Address: lagjja “18 Septemberi” , Godinë 5-katëshe, Kati I, Gjirokastra Cambist: Çlirim Çomo Tel.: 084266750 Mobile: 0696482849

DAG FXB Sh.p.k, TIRANA Licence no. 371, dated 22.01.2013 Address: rruga “Abdyl Frashëri”, Nr.10, Tirana Cambists: Donaldo Demaj Mobile: 0689046244

SPEDI12 FXB Sh.p.k, TIRANA Licence no. 372, dated 14.02.2013 Address: Bulevardi “Fuat Babani”, godinë 2-katëshe,pranë zyrave të CEZ-it, kati I, Bilisht Cambists: edi Spaho Tel.: 081122300 Mobile: 0692026345; 0697212220 Acting as money transfer agent for the account of “AK INVEST”sh.a.

MELA 2012 FXB Sh.p.k, DURRËS Licence no. 373, dated 25.03.2013 Address: lagjja nr.8, rruga “Aleksandër Goga”, Pallati 629, Durrës Cambists: elida Shyti Tel.: 05226971 Mobile: 0697243659 Acting as money transfer agent for the account of “AK INVEST”sh.a.

TEDI-13 FXB Sh.p.k., TIRANA Licence no. 374, dated 27.03.2013 Address: rruga “Mine Peza”, Nr.37, Tirana Cambists: Bujar Çaçollari, Dhurata Dushkaj

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Tel.: 04 4502102 Fax: 04 4502102 Mobile: 0662054792

BUXHERI FXB Sh.p.k, GJIROKASTRA Licence no. 375, dated 27.03.2013 Address: lagja 18 Septemberi, Godinë njëkatëshe, afër Bankës Credins, Gjirokastra Cambists: erjon Buzheri Mobile: 0692490349

DENMAR FXB Sh.p.k, TIRANA Licence no. 376, dated 27.03.2013 Address: lagjja nr.1, Rruga e “Flamurit”, godina 49, Saranda Cambists: vangjel Gramozi Tel.: 085 222361 Mobile: 0692580333

WENDY EXCHANGE FXB Sh.p.k, TIRANA Licence no. 377, dated 23.04.2013 Address: komuna Farkë, Pallati i Ri i Firmës FLAG, Pranë Kopshtit Zoologjik, Tirana Cambists: eltjon Xhani Tel.: 04 2464700 Mobile: 0666055558 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

KLARK-ERIK FXB Sh.p.k, TIRANA Licence no. 378, dated 23.04.2013 Address: rruga “Komuna e Parisit”, Pallatet “1 Maji”, Shkalla nr. 16, Apartamenti nr. 35, Kati I, Tirana Cambists: Ardian Asa, Blerina Asa Tel.: 04 2205000 Mobile: 0662026206

ZKV KOÇIU 98 FXB Sh.p.k, GJIROKASTRA Licence no. 379, dated 30.04.2013 Address: lagja “18 Septemberi”, bulevardi kryesor, pranë Bankës së Shqipërisë, Gjirokastra Cambists: rebani Koçiu Tel.: 0846 2770 Mobile: 0694008830 Acting as money transfer agent for the account of “AK INVEST”sh.a.

JASO 2013 FXB Sh.p.k, VLORA Licence No. 380, dated 03.05.2013 Address: lagja ”Pavarësia”, Bulevardi ”Ismail Qemali”, Pll.nr.457, Kati I, Vlora

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Cambists: Apostol Jaso Tel.: 033409166 Mobile: 0692047332

EXCHANGE 12 FXB Sh.p.k, TIRANA Licence no. 381, dated 19.06.2013 Address: rruga “Naim Frashëri”, pll.42/1, kati 1, Tirana Cambists: enkelejda Dhima, Riselda Sulejmenaj Tel.: 04 2272560 Fax: 04 2272560 Mobile: 0692085414

ABEL TRAVEL FXB Sh.p.k, KAVAJË Licence no. 382, dated 21.08.2013 Address: lagja nr. 2, lokali përballë ish Bashkisë, Kavaja Cambists: Denis Aliu, Fatmir Veliu Tel.: 055 24 3747 Mobile: 0692076777 Acting as money transfer agent for the account of “AK INVEST”sh.a.

EXCHANGE MANI FXB Sh.p.k, POGRADEC Licence no. 383, dated 21.08.2013 Address: rruga “Kajo Karafili”, lagjja nr. 3, kati 1, pranë stacionit të furgonave, Pogradec Cambists: Mani Sinanaj, Mentor Rexhollari Tel.: 08323521 Mobile: 0695659815; 0692160587 Acting as money transfer agent for the account of “AK INVEST”sh.a.

STAFA-2013 FXB Sh.p.k, TIRANA Licence no. 384, dated 21.10.2013 Address: Bulevardi Blu, Godina 3-katëshe e vjetër, Kati I, Kamza, Tirana Cambists: lindita Stafa Mobile: 0682180828

ADON FXB Sh.p.k, TIRANA Licence no. 385, dated 08.11.2013 Address: rruga “Dervish Hima”, Pallati 3, Apartamenti 6, Tirana Cambists: elisa Hastoçi, Teuta Koltraka Mobile: 0692327770 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k.

EXCHANGE URA FXB Sh.p.k, TIRANA Licence no. 386, dated 13.11.2013 Address: Bulevardi “ Zhan d’Ark”, Ura e Tabakëve, Tirana Cambist: Fatmir Bastari Mobile: 0692405661

Bank of Albania 145 2013 Supervision Annual Report

GJERGJI 86 FXB Sh.P.K., TIRANA Licence no. 387, dated 25.11.2013 Address: rruga “Konferenca e Pezës”, Pallati nr. 217-4-19, Kati i Parë, Tirana Cambists: iljana Postol, Herion Peçi Tel.: 04 2252369; Mobile: 0696430679; 0698281649

KARAJ WESTERN GROUPFXB Sh.p.k, TIRANA Licence no. 388, dated 26.11.2013 Address: rruga “Don Bosko”, Kompleksi Vizion, Tirana Cambist: Altin Karaj Mobile: 0684684949

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