Peer Institution Research: Recommendations and Trends 2017

New Mexico State University

Abstract

This report evaluates the common technology services from New Mexico State University’s 15 peer institutions. Based on the findings, a summary of recommendations and trends are explained within each of the general areas researched: peer institution enrollment, technology fees, student computing, software, help desk services, classroom technology, equipment checkout and loan programs, committees and governing bodies on technology, student and faculty support, printing, emerging technologies and trends, homepage look & feel and ease of navigation, online schooling websites, information security websites, top IT issues, and IT organization charts.

Table of Contents

Peer Institution Enrollment ...... 4 Technology Fees ...... 5 Student Computing ...... 7 Software ...... 8 Help Desk Services ...... 9 Classroom Technology ...... 11 Equipment Checkout and Loan Programs ...... 11 Committees and Governing Bodies on Technology ...... 13 Printing ...... 15 Emerging Technologies and Trends ...... 17 Homepage Look & Feel and Ease of Navigation ...... 18 Distance Education Website Comparison ...... 18 Information Security Website Comparison ...... 19 Top IT Issues ...... 20 Appendix ...... 21 Appendix A: Software ...... 21 Appendix B: NMSU's Peer Institution's Homepages ...... 27 Appendix C: NMSU's Peer Institution's Distance Education Homepages ...... 35 Appendix D: NMSU’s Peer Institutions’ Security Website Homepages ...... 43 Appendix E: NMSU’s Peer Institution’s IT Organizational Charts ...... 51

Peer Institution Enrollment

Below is the list of New Mexico State University’s Peer Institutions and their enrollment numbers from Fall 2012 – Fall 2017. Overall, the majority have seen an increase in enrollment over these years. However, some, including NMSU, have seen a steady decrease in enrollment. Also, to note, NMSU is among the lower enrolled universities within our peer group, however, you will discover throughout this report that while NMSU does not stand above all other institutions in any specific category, it does offer roughly the same and/or better technology services than many of our higher enrolled peers. See the chart below, Figure 1: Enrollment Numbers for Fall Semesters 2012-2017.

Figure 1: Enrollment Numbers for Fall Semester 2012-2017

Universities 2012 2013 2014 2015 2016 2017

Colorado State University 30,000 30,647 30,700 32,236 33,198 33,413 Montana State University 14,153 14,660 14,660 15,421 16,440 16,703 New Mexico State University 17,651 16,765 15,829 15,490 15,490 14,432 Oklahoma State University 18,197 25,544 23,459 24,551 24,387 25,930 Oregon State University 23,389 24,425 25,721 29,576 31,303 31,904 University of Arizona 39,086 40,223 38,727 43,088 43,088 42,595 University of Idaho 11,710 12,312 12,493 11,780 11,780 12,072 University of Nevada 18,004 27,389 18,227 20,898 21,535 21,657 University of New Mexico 29,100 28,644 27,889 27,353 27,353 25,015 Texas Tech (Lubbock) 32,300 32,467 33,111 35,158 36,551 37,010 University of Texas at EL Paso 22,106 22,749 23,003 23,397 23,397 25,078 University of Wyoming 12,920 12,992 12,873 12,841 12,607 12,397 Utah State University 16,857 28,786 28,786 27,662 28,118 27,679 Washington State University 18,232 28,307 24,810 29,686 29,686 30,614 Iowa State University 29,887 31,040 33,241 36,001 36,660 36,321 Kansas State University 23,863 24,378 24,581 24,146 23,048 22,795

Technology Fees

There are four peer institutions that share academic, demographic, and geographic similarities with NMSU: Texas Tech, UNM, University of Arizona, and UTEP. The average technology fee, which is part of mandatory tuition and fees, is $531.80 per year based on the published technology fees charged to undergraduates. The technology fee charged to students is an estimation based on publicly available information from College Board and the institution’s websites. NMSU’s student technology fee, in comparison, is approximately $287.80 less than the average of its peer institution’s technology fees broken down on a per-student basis. The comparison between NMSU and its four peers is broken down below.

Fall 2017 Technology fee Total Tuition and fees Calculated per year from undergraduate (year) from percent of institutions’ sites population College Board mandatory based on 15 from College tuition and credit hours Board fees

NMSU $244 12,027 $7,122 3.43% UNM $460 20,215 $7,146 6.44% University of Arizona $560 34,823 $11,877 4.71% Texas Tech $645 30,737 $10,771 5.99% UTEP $750 21,341 $7,651 9.80%

The average technology fee among NMSU peer institutions is approximately 6.07% of their mandatory tuition and fees. NMSU’s Student Technology Fee currently only accounts for 3.43% of NMSU tuition and fees.

New Mexico State University continues to maintain a competitive advantage by being on the lower end for Student Technology Fees based on our peers. NMSU’s fee, also known as the Student Technology Fee (STF), is primarily used to help support student technology efforts. Technology Fees at NMSU’s peer institutions typically fund student technology related services including software, computer labs, printers, and instructional and academic support. Some universities apply an initial technology fee and charge additional technology fees based on the field in which a student enrolls. Other technology fees are applied not only by the central IT department for general computer and technology services, but also as part of the library and/or other departmental fees that support additional technology access.

NMSU’s technology fee ranks seventh lowest among its 15 peers. Though the amount charged for NMSU’s technology fee has fluctuated over the years, our seventh lowest rank has remained unchanged since 2015. Colorado State University’s technology fee fell drastically in

2017, taking it from the second highest to the second lowest. On average, the technology fee across all institutions has lowered from $188 in 2016 to $159 in 2017.

The funds provided by the NMSU Student Technology Fee are collected as part of the Las Cruces campus tuition and fees. Specific areas which benefit from the fund include student computing labs, multi-media enhanced classrooms and computer classrooms, campus-wide online course management system, lab and personal software, wireless areas, computer equipment rentals, printing services, digital signage advertising, student portal services, support staff salaries for student technology services, student staff, help desk, and core network infrastructure. Most peer institutions allocate the funds generated by the technology fee to projects comparable to NMSU. At Oklahoma State University, the fee defrays the cost of equipment, software, and other aspects related to operating the on-line computerized library service. These fees also provide student access to heavily-used electronic journals and on-demand information services despite escalating costs and the termination of services by outside library agencies. The Washington State University technology fee, proposed by students of WSU and approved in 2015, pays for wireless printing, improved Wi-Fi coverage on the Pullman campus and an increased number of smart boards in study lounges.

Recommendation: ICT recommends the continuation of the Student Technology Fee proposal submissions to the Assisted Students of NMSU (ASNMSU) and the Student Fee Review Board (SFRB). The proposal will continue to include a detailed peer comparison analysis and fee rate requests, in order to ensure that NMSU keep pace with current and emerging trends and its peers use of technology fees.

Student Computing

Among NMSU’s 15 peer institutions, two showed a decline in their student computer labs from 2016 to 2017. Eight institutions saw an increase from the same time period. The remainder retained the same amount of labs from 2016-2017. See the graph below, Figure 2: Student Computer Labs 2014-2017, to compare research done in years 2014-2017.

Figure 2: Student Computer Labs 2014-2017 120 2014 100 2016 2017 80

*Data for Student Computer Labs for 2015 is not available at this time.

Nine universities have computer labs that are open 24 hours a day. Colorado State University leads the pack with six 24 hour labs followed by The University of Arizona and Kansas State University with four. Texas Tech has three 24 hour labs and the University of Wyoming, Oklahoma State University, and Oregon State University have two. Washington State University and Iowa State University both have one 24-hour lab, and The University of Idaho has one 23- hour lab.

Through this research, it was discovered that the universities with more computer labs have a tendency to have college/department computer labs that were managed by the central IT departments. All institutions have some sort form of public computer stations not in a traditional lab setting. 3d printing services are offered to students in the libraries at Oregon State University, Kansas State University, and The University of Arizona. The Colorado State University and Oregon State University libraries offer video/multimedia production studios. Assistive technology labs are available at Colorado State University and the University of Texas

7 at El Paso. Colorado State University, The University of New Mexico, and Utah State University have VR equipment and labs that can be checked out and reserved by students respectively.

Recommendation:

It is recommended that ICT make more modern multimedia equipment and assistive technologies available to students to keep up with the trends of its peers. The future of higher education technology involves being on the cutting edge of emerging technologies. Providing spaces dedicated to the learning and use of such technologies is the leading issue that needs to be address in order to achieve success.

Software

Software available at peer institutions has not changed drastically since 2014. All universities still offer software that is discounted for student personal use, free Microsoft Office Products and anti-virus protection software.

The software available at peer institutions are primarily available for students in labs and libraries. The software on computers at the University of Arizona includes, but is not limited to 3D Studio Max, Acrobat, AfterEffects, ArcGIS, Arduino IDE, Audacity, AutoCAD, Dreamweaver, Eclipse, Netbeans, Game Maker, GarageBand, Illustrator, InDesign, Matlab, Maya, Photoshop, Premiere Pro, Revit, and Visual Studio. Colorado State University is the only peer university that did not list Matlab as an available software, with the exclusion of Washington State University which no longer lists their software publicly online for those without a login.

For a full list of software found in computer labs and available for person use see Appendix A: Table 1: Software Available at Peer Institutions for Students.

Software in the NMSU computer labs is evaluated every year to ensure that it meets the needs of NMSU students. The evaluation includes reviews of requests and recommendations from various departments and other resources. Yearly software license renewals and purchases for the ICT Computer Labs are funded out of the Student Lab Software funds. The software renewals and purchases included server administrative backup software, Nvivo statistical software, and Adobe Creative Suite. Other funded software included SAS, SPSS, Keyserver, Labstats, and MAC/PC operating system updates. Sophos anti-virus software is available to all NMSU students with an Aggie ID for download to their devices without charge. This is a service that has been offered to students for more than nine years and continues to be a popular service for new students.

Recommendation:

It is recommended that NMSU continue to offer existing software to students. It is also recommended that NMSU look into broadening the range of creative media software available on lab computers. Many peer universities offer popular brands of 3d modeling and drafting software on lab computers such as Blender, AutoCAD, 3ds Max, and Maya. It should be noted that such programs were requested by students and faculty/staff alike in the 2017 ICT Surveys, and that Blender specifically, is open-source and free to download.

Help Desk Services

All of New Mexico State University’s peer institutions offer IT help desk services to their campuses. NMSU currently ranks 7th, at 65 hours, amongst its peers when comparing the total number of hours their service desks are open. See Figure 3: Help Desk Hours Per Week 2017 below for the total number of hours each peer institution keeps their help desk open to assist their campus on a per week basis, Monday through Sunday, during the academic semesters. Summer, vacation and other off periods, such as holidays, are not included in these figures.

The NMSU ICT Help Desk, located in the Hardman & Jacobs Undergraduate Learning Center, provides technical assistance to students. This assistance includes computer problem diagnosis, anti-virus installation, password resets, and help with issues accessing online services, such as myNMSU, learn.nmsu.edu (Canvas), and AggieAir wireless.

Figure 3: Help Desk Hours per Week 2017

180 160 140 120 100 80 60 40 20 0

The University of Arizona offers “24/7 IT Support” walk-in assistance to better assist students with software and hardware issues. They also have set up e-Vandal kiosks around campus to help students with IT Service issues. The University of Idaho also has kiosks around campus that provide email and internet access as well as printing. In 2015, the University of New Mexico has created “Lobo Brain Bar” walk-in technology support centers for students, faculty, staff, and retirees. Their services include configuring laptops, phones, and other devices. There are two locations around campus: the UNM bookstore and Dane Hall. Utah State University offers live chat for support.

Although NMSU does not provide hardware repairs for students, it does help with diagnosing equipment issues by attempting to perform a virus scan and cleaning. If these attempts do not repair the issues, the NMSU ICT Help Desk will refer equipment issues identified that are not software related to an off-campus technician or the DACC Debug Club, which offers affordable diagnostics and repairs for students, faculty, and staff. A list of preferred NMSU off campus technicians is maintained as a reference and referral for students.

In the Information Technology and Communication Student Survey 2017, students were asked, “If the Help Desk offered computer equipment repairs at a price comparable to other local repair shots, would you bring your computer to the Help Desk for repairs? (Help Desk currently does not do hardware repairs).” An overwhelming number of students, 83.8%, stated that they would bring their computer to the Help Desk for repairs. See Figure 4: ICT Student Survey 2017 Help Desk Repairs below.

Figure 4: ICT Student Survey 2017 Help Desk Repairs If the Help Desk offered computer equipment repairs at a price comparable to other local repair shots, would you bring your computer to the Help Desk for repairs? (Help Desk currently does not do hardware repairs)

16.2% Yes

No 83.8%

Amongst a few other peers, Iowa State University also provides hardware support for a charge. The University of Wyoming charges for hardware repair and non-warranty services and The University of Texas at El Paso charges for hardware repair. Oklahoma State University offers hardware repairs, but only for university owned computers.

Recommendation: Research shows that more and more universities are starting to implement services that assist in hardware problems. This is something that would be worth looking into. It is recommended that NMSU find means to attend to IT problems 24/7, whether this be through live chat, phone service, or walk-ins. It is also recommended that NMSU look into providing hardware services at a charge. Not only will this satisfy something that is wanted by the students, it would also generate revenue.

Classroom Technology

The use of technology in the classroom to aid in learning plays a vital role in the overall quality of the academic experience for students on campus. Teaching spaces are defined as classrooms, conference rooms, and any other space on campus. NMSU, with support from the STF funds and central funding, technology-enabled teaching spaces were updated. Updates or upgrades to teaching spaces include replacement of old equipment and the introduction of technology to spaces were technology did not previously exist.

In FY 15/16, a total of 263 teaching spaces were built to a “standard” specification for a technology-enabled classroom. The standard build for a technology-enabled classroom includes a teacher computer station with a laptop connection, document camera, wired and wireless network connections, DVD/VCR combo, speakers, desktop computer, and an A/V control system connected to a projector or large-screen TV. In some of the standard teaching spaces a microphone and camera is included.

Texas Tech has added Wacom interactive displays to the classroom technology standards for all public classrooms. Likewise, touch panels have been added to all 78 technology classrooms at the University of Idaho and are available in large classrooms seating 100+ people at Colorado State University. Utah State University has 40 classrooms with interactive displays as well. General classrooms at Iowa State University are equipped varying degrees of instructional technology, with all classrooms at least containing a projector and projection screen. However, computers are not provided inside the classrooms and instructors are expected to bring their own.

Recommendation: It is recommended that NMSU continue to upgrade and maintain their classrooms with technology that will continue to enhance the student learning experience and improve retention.

Equipment Checkout and Loan Programs

All peer institutions provide a version of a computer equipment rental program, generally housed in their respective IT departments, Library, and within the colleges and departments. Inventories generally include: laptops, projectors, projection screens, digital cameras, video 11 cameras, and peripherals such as mice, cords, and web cameras. These devices are continuing to grow, reducing desktop needs and increasing mobility. The most common checkout equipment is laptops.

Each institution has several checkout programs students can choose from, each with terms that range from hourly, daily, monthly, and by the semester. Checkouts that are not offered through the IT or library department are only intended for students enrolled in their programs and courses for within the college. Additionally, several institutions have equipment checkout through their libraries at no charge but have hefty late fees.

Compared to other institutions, NMSU offers a smaller range of computer equipment available for checkout. Students can check out laptops, cameras, iPads, and projectors free of charge for daily use. Weekly, monthly, and semester rentals are also available for a fee of $5.00, $20.00, and $100.00 respectively.

See Figure 5: Short-Term Equipment Rental Program Fall 2014-Summer 2017, shows the number of equipment checkouts from Fall 2014 to Summer 2017.

Figure 5: Short-Term Equipment Rental Program Fall 2014-Summer 2017

Desktops Digital Camera Digital Projectors Screens Camcorder iPads Laptops 105 100 95 90 85 80 75 70 65 60 55 50 45 40

35 NumberofTimes Rented 30 25 20 15 10 5 0

Recommendation:

It is recommended that NMSU expand the equipment checkout program to include a larger variety of equipment to keep up with the trends of our peers. Also, it is recommended that we expand the number of cameras and projectors available for checkout. While there have been no cases in the past year of students being turned away due to a shortage of laptops, there have been a number of instances where people were turned away due to a shortage of cameras and projectors.

Committees and Governing Bodies on Technology

All peer institutions have committees that provide advisement regarding funds utilized in supporting technology projects for their respective campuses. Most committees have members that range from staff, faculty, and students. Washington State University has a noteworthy form of IT governance among peer institutions.

“The Information Technology Strategic Advisory Committee (ITSAC) is the senior university information technology committee charged with advising and providing recommendations on information technology issues to the President’s Cabinet. ITSAC ensures that the University makes the best possible decisions in advancing the acquisition, deployment, and use of technology in support of the goals outlined in the IT strategic plan. ITSAC also ensures that planning, pursuing new directions, institutional actions, and changes are implemented and integrated in a coordinated, collaborative, and transparent fashion. The purpose of ITSAC is to:

 Provide support to the President’s Cabinet in the development of an IT strategic plan for the university  Conduct regular assessments of the university’s IT initiatives to ensure alignment with and progress towards the goals outlined in the university IT strategic plan  Create a subcommittee support structure that reflects and represents the functional and technology interests and needs of the university and its administrative and academic units  Directly evaluate issues and recommend solutions that are outside the scope of the subcommittees  Adopt a framework and guidelines that maintain an efficient and effective division of responsibility for enterprise and local IT services  Recommend policies, procedures, and processes pertaining to IT that are consistent with best practices within higher education and the IT industry at large  Recommend major changes in the delivery of IT services or service levels, as appropriate  Review, prioritize, and recommend all large, university-wide IT projects  Work with WSU’s President’s Cabinet and central IT offices to communicate the status of IT initiatives to the university community  Provide annual reports to WSU’s Senior Leadership Council on the progress of advancing performance metrics stipulated in the IT strategic plan

 Recommend and coordinate university-wide technology spending and staffing to ensure the most efficient and effective use of existing and anticipated university and decentralized IT resources  Develop, for the review and approval of WSU’s Senior Leadership Council, and implement an IT governance model for the efficient, sustainable, flexible, and transparent use of institutionally shared IT resources, and for the strategic growth of these resources ITSAC will consist of the Provost’s nominee representing the Provost’s office, the Deans’ nominees representing each college, WSU CIO Council, the Vice Presidents’ nominees representing each VP area, Faculty Senate Chair, ASWSU President or nominee, and the chair of the WSU Pullman Area Technology Officers (ATOs). The membership of each subcommittee will be appointed by ITSAC. Subcommittee membership will be selected from faculty, deans/associate deans, Area Technology Officers (ATOs), central IT staff, students, and functional leads as appropriate for each subcommittee.”

Recommendation: It is recommended that NMSU continue to maintain the Student Technology Advisory Committee (STAC) and Faculty Advisory Committee on Technology (FACT) involvement in advising IT on emerging technology and implementation, and to help with prioritizing IT projects and fund allocation for technology projects for the institution. STAC is structured such that the committee consists almost entirely of students, each of whom represent their respective colleges, but also include the CIO and Deputy CIO, a Classroom Technology representative, and four IT representatives. FACT consists entirely of NMSU faculty, while also including the CIO and a representative from Classroom Technology and, although under the direction of the Provost, is still required to collaborate with STAC.

Printing

Students at NMSU use the two different print options on campus; WEPA and Pharos. The services for each print option differ in that WEPA provides color, duplex, downloadable drivers. As a result of the use of the WEPA stations students have access to remote printing in the computer labs and the ability to print at any WEPA station without using a computer (e.g. USB, laptop). A couple of other printing services are offered at other universities in comparison to NMSU that include, online service for card recharges and printing size options. See Figure 6: Printing Costs 2017 for pricing on our peers printing services for 2017. With only a couple of universities on the higher side for color, most universities shared similar printing costs. However, NMSU ranks on the higher side for black and white copies at $0.10 where the average cost for printing is $0.07.

Figure 6: Printing Costs 2017

$1.20

$1.00

$0.80

$0.60

$0.40

$0.20

Black and White Color

Currently, nine peer institutions, including NMSU, allocate funds to their students for free printing as opposed to in 2014 where all peer institutions allotted a certain amount of money on to their student’s ID card. Those nine universities include Iowa State University, Kansas State University, New Mexico State University, Oklahoma State University, University of Idaho, University of New Mexico, University of Texas at El Paso, University of Wyoming, and Utah State University. NMSU allocates the second highest amount of funds to students at $20, with only Oklahoma State University allocating more, $30 to students. Of the universities that do

15 allocate funds for printing to students the majority of the funds are $10 or under. See Figure 7: Free Printing Credits for the free printing credits our peer institutions.

Figure 7: Free Printing Credits for Full-Time Students

$35.00

$30.00

$25.00

$20.00

$15.00

$10.00

$5.00

$- New Mexico Oklahoma University University University University Utah State Iowa State Kansas State State of Idaho of New of Texas at of Wyoming University University State University University Mexico EL Paso University

NMSU’s printing is in high demand with 684,338 WEPA pages printed in in FY 16-17. Pharos print stations, while located in smaller lab locations around campus and in department managed labs with a minimum of five computer station clusters, totaled 84,861 sheets printed in FY 16-17.

Recommendation:

It is recommended that NMSU maintain the current printing rates and number of free printing credits. Furthermore, due to the high demand for printing, it is recommended that more print stations be placed in other high-traffic areas to improve convenience of printing for students.

Emerging Technologies and Trends

The future of higher education technology in the classroom and beyond involves being on the cutting edge of emerging technologies. Providing dedicated teaching spaces to engage faculty and students, being innovative in classroom design, and monitoring trends in higher education are the leading issues that need to be addressed in order to achieve success. Colorado State University, University of Nevada, University of New Mexico, and Utah State University offer virtual reality labs where students can use or checkout VR equipment. Likewise, Oklahoma State University, Oregon State University, University of Idaho, Texas Tech, University of Texas at El Paso, University of Wyoming, Washington State University and Iowa State University are exploring the use of virtual reality in some way, though their VR equipment hasn’t been made freely available to students. The Texas Tech football team has been using virtual reality to help practice for upcoming matches. Dr. Mary Katherine Scott at the University of Wyoming has created a museum exhibit in virtual reality featuring a 3d replica of an eight century Mayan vase known as the Vase of the Seven Gods. Oregon State University’s School of Psychological Science has been experimenting in the use of VR to study how people use and integrate sensory information to control real-world behaviors.

Oklahoma State University has been exploring the use of the Telepresence Robot by Double Robotics, which can be controlled remotely, connecting to tablets and computers. The robot allows students and instructors who can’t physically attend class to stay connected and interact with their peers.

The University of Nevada offers use of their “Innevation Center,” a building equipped with Computer Numeric Control (CNC) tools, 3D printers, modeling stations, a high-powered rendering station, hand tools, soldering stations, sewing machines, collaboration rooms, conference rooms, etc. Use of the "Innevation Center" is free for students, faculty, and staff. Membership is open to everyone else for a fee.

Recommendation:

It is recommended that NMSU delve further into the study of virtual reality and consider opening a VR lab or offering VR equipment for checkout. This would likely attract students interested in developing for VR and could serve as a source of revenue with the addition of a reasonably priced checkout fee.

Homepage Look & Feel and Ease of Navigation

New Mexico State University’s homepage is among the easier homepages to navigate among its peer institutions. Only three universities had homepages that were difficult to navigate, Oklahoma State University, University of Nevada, and University of New Mexico. The main reason these homepages were more difficult to navigate than others was due to the amount of clutter or the placement of important page elements. The common themes among easy to navigate homepages are easily accessible links/taskbars and proper use of white space. See Appendix B for screenshots of NMSU’s peer institution homepages.

Distance Education Website Comparison

With the exemption of the University of Idaho, every peer institution has either a website or a webpage containing information related to distance education. While NMSU’s distance education website, distance.nmsu.edu, is on par with or better than other websites in terms of content, it falls behind quite a bit in presentation and readability, especially when compared to Texas Tech’s eLearning website, depts.ttu.edu/elearning. Rather than having a single website for their Global Campus, Washington State University has a number of online learning related websites that the Global Campus homepage links to, the most important being their Online Degrees website (online.wsu.edu). Their other websites include Global Connections (connections.wsu.edu), Learning Innovations (li.wsu.edu), Digital academy (skills.wsu.edu), and Conference Management (conferences.wsu.edu). UNM’s online degree website is very straightforward and easy to navigate. It displays all the available online degree programs in a grid view and allows the user to filter by type of degree. Filter options include: “All,” “Undergraduate,” “Graduate,” “Certificate,” and “8-week.” Their website also features success stories from students who graduated with online degrees. See Appendix C for a comparison of distance education homepages across all peer institutions.

Information Security Website Comparison

Each peer institution hosts online content related to information security, be it an entire website dedicated to the subject, or only a single webpage. The information provided is fairly standard across all peer institutions, with most of it being related to creating strong passwords, protecting yourself against phishing scams, safe computing practices, and university security policies. Some, but not all, of the websites/webpages stay up to date with the latest online security threats and offer information on how to keep yourself protected. NMSU’s information security website, infosec.nmsu.edu, is among the better security websites across all peer institutions. It is the only one to post information on security threats to its homepage, rather than some other part of the site, and it’s also the best about staying up to date on the most recent threats. Additionally, infosec.nmsu.edu is easier to navigate than the websites belonging to many peer institutions. See Appendix D for a comparison of information security homepages across all peer institutions.

Top IT Issues

According to Educause, the top ten IT issues this year are:

 Information Security  Student Success  Institution-wide IT Strategy  Data-enabled Institutional Culture  Student-centered Institution  Higher Education Affordability  IT Staffing and Organizational Models  Data Management and Governance  Digital Integrations  Change Leadership Figure 8: Themes of the 2017 Top 10 IT Issues

(Source: www.educause.edu) Recommendation: It is recommended that NMSU continue to concentrate on student success and on addressing the cost, value, and outcomes of higher education.

Appendix

Appendix A: Software

Table 1: Software Available at Peer Institutions for Students

Free/Discounted Software on Lab Computers Institution Software for students 7-Zip, Adobe Acrobat DC, Adobe Acrobat X Pro, Adobe Distiller, Adobe Flash Player, CD BurnerXP, Central Access Reader, Citrix Reciever, EndNote X7, FaceTime, GarageBand, Google Chrome, Google Earth, iBooks, Image Capture, iMovie, iPhoto, iTunes, JMP 13, Kurzweil 3000, Colorado State MacX DVD Ripper, MathPlayer, Microsoft Edge, Microsoft Office 2016, Office 365 (free) University Microsoft Silverlight, Mozilla Firefox, Natural Reader, Netease Music, Notepad++, Numbers, Pages, Photo Booth, QuickTime Player, Read And Write 11, Read&Write Gold for Mac, Safari, Stellarium 0.15.0, VLC Media Player, Wolfram CDF Player, Wolfram Extras 11.0, Wacom Tablet

7-zip, Photoshop, InDesign, Dreamweaver, Illustrator, ArcGIS, Basins, BlueJ, Eclipse, Greenfoot, Internet Browsers, Firefox, Chrome, Matlab, Mathematica (free), Word, PowerPoint, Excel, Project, Visio, NetBeans, Notepad++, Nvivo, MATLAB (free), Proseries, Quartus Prime (ModelSim), R (Project for Statistical McAfee Antivirus Computing), Read&Write, SAS, SPSS, Stata , Visual Studio, VLC, WARMF (free), Nvivo (free), Montana State Office 365 (free), University read&Write Gold (free), SAS (discounted), SPSS (discounted), and TechSmith (free).

7-ZIP, Adobe Acrobat DC, Adobe Acrobat Distiller DC, Adobe Creative Cloud, Audacity 2.1, Google Chrome, Google Earth, GRE Powerprep II, Internet Explorer, iTunes, MatLabR2017a, Microsoft Mathematics, Microsoft Office 2017, Microsoft Project, Microsoft Silverlight, Microsoft Office 365 (free), SAS Silverlight 3 SDK, Microsoft Visio, Mozilla Firefox, NVivo 10, NX 10, (free), Sophos QuickTime, Respondus Lockdown Browser, SAS Enterprise 9.4, Siemens New Mexico State Antivirus (free), NX 11.0, Skype, Sophos Anti Virus, SPSS Statistics v.24, Windows 10, University Matlab (free), and Windows Fax and Scan, Windows Media Player, Adobe Creative Cloud, Dropbox Garage Band, iBooks, iDVD, Image Capture, iMovie, iPhoto, (discounted). iSync, iTunes, macOS Sierra 10.12, Microsoft Office 2017, Microsoft Silverlight, Safari, Unity, XCode

3DS Max 2017, Acrobat DC, Adobe Creative Cloud 2017, AMOS 23, Office 365 (free), AutoCad 2017, Chrome, Deepfreeze Win, Firefox, FoodProcessor, Gerber Cisco VPN (free), Accumark, iTunes, Java, Lockdown Browser, Lumion 5.3, Micros, Oklahoma State Autocad 2014 (free), Mockshop, Mplus 7, MS Office 2016, Netsupport, R Studio, Revit 2017, University and Microsoft SAS 9.4, Sketchup, SPSS 23, StataMP 14, Vray for Sketchup, Deepfreeze security Essentials Mac, iTunes, Jing, (free). (free)

AspenTech Aspen Plus, AspenTech HYSYS, CasaXPS, ChemSketch, GMS, IGOR Pro, LoggerPro, Envision, HBV-light, WEAP, ArcGIS, Athena Impact Estimator, AutoCAD, Autodesk Inventor, Autodesk Navisworks Manage, Autodesk Revit, Autodesk Vehicle Tracking, Bluebeam Revu eXtreme, Cloud Compare, CSi ETABS, CSi SAP2000, DeepSoil, EPA SWMM, EPANET, ERDAS IMAGINE, GEON Points2Grid Utility, GeoStudio 2018, GRLWEAP (demo), HCS, HCSS HeavyBid, HEC- HMS, HEC-RAS, HEC-SSP, HY-8, LEICA CloudWorx for AutoCAD, LEICA CloudWorx for Revit, LEICA Cyclone, LEICA Infinity, LP360, Lpile 2016, Meshlab, Microstation InRoads V8i (SS4), Microstation V8i (SS4), Nlogit, On Center - On-Screen TakeOff, OpenSees, Palisade DecisionTools Suite, ArcGIS (free), PhotoScan (Demo), Plaxis 2D / 2D Classic to 2D AE Converter, PTV AutoDesk (free), VISSIM, Purdue MultiSpec, Resect, Sage Timberline Office, Chemdraw (free), SEISMOSIGNAL, SMS, SnailZ, Synchro Pro 2017, Terrasolid (Modeler, EndNote (free), Scan, Match), Trafficware Synchro, TransCAD, TransModeler, Traverse, Geometer's Oregon State TSIS (CORSIM), VDatum, Visual MODFLOW Flex / Classic, Ansys: Sketchpad (free), JMP University Electromagnetic Suite, Blender, Adobe Acrobat DC, CES EduPack - (free), Mathematica Sustainability and the Built Environment Edition, COMSOL, Firefox, (free), Matlab (free), Google Chrome, Internet Explorer, Mathcad / Mathcad Prime, MATLAB, S-Plus (free), SAS Microsoft Office 2016, Microsoft Project 2016, Microsoft Visio 2016, (free), Statgraphics Microsoft Visual Studio, NI – LabVIEW, Statgraphics Centurion XVII, (free). Wolfram Mathematica, Abaqus, AI0Win 10, ANSYS Workbench, Arduino, Catalyst EX, Crystal Ball, Crystal Maker, EdgeCam, EES, FEMAP, Fibersim, GaBi, ILOG CPLEX, Insight, Jack, Lindo Systems, NX, PTC Creo, SantosLite, Simio, STAR-CCM+, ThermoCalc, 7-Zip, ActiveState ActiveTcl, Adobe Flash (ActiveX/Plugin), Citrix Receiver, Citrix Profile Manager, DPlot, FileZilla FTP Client, GIMP, Google Earth Pro, Handbrake, ImageJ, Inkscape, IrfanView, Java Runtime, Kumo, MathType, MiKTeX (complete), MobaXterm, Notepad++, PuTTY, Python / NumPy / Matplotlib / SciPy / PythonWin, R Studio Desktop, Silverlight, SketchUp Pro, VLC, WebEx Productivity Tools, WinDirStat, Windows Movie Maker, WinEdt, WinSCP, Wolfram CDF Player, Xming

Read&Write Gold 3D Studio Max, Acrobat, After Effects, Anaconda Scientific, Python, (free), EndNote Animate, AnyConnect VPN Client, Aquamacs, ArcGIS Desktop, Arduino (discounted), Office IDE, Arena Simulation, AspenOne, Audacity, Audition, AutoCAD, Bridge 365 (free), Reference Design, CDF Player, cfxr, Chrome, Data Mining with R, Design Review, Manager Dreamweaver, Eclipse, EPANET, ExpanDrive, Final Cut Pro, Final Draft, (discounted), Oracle Firebug, Firefox, Game Maker, GarageBand, gedit, Google Earth, GRE (free), Adobe PowerPrep II, iBooks Author, iDVD, Illustrator, ImageJ, iMovie, InDesign, Creative Cloud (free), itk-SNAP, iTunes, Jaws, jZip, Keynote for Mac, LockDown Browser, Logic Autodesk (free), Pro, MAGic, Matlab, Maya, MEP, MPEG Streamclip, NetBeans IDE, DreamSpark (free), NetSupport School, Neurons in Action, NonVisual Desktop Access (NVDA) SolidWorks (free), Numbers for Mac, Office, Open Office, Pages for Mac, pep8, Photoshop, ChemBioOffice Ultra Pixen, Poser, Premiere Pro, Processing, PSPP, PuTTY SSH, Pygame, R, R: 13 (free), LabVIEW car, R: lattice, R: MASS, R: prob, R: UsingR, Read&Write, Receiver, Revit, University of Arizona (free), Matlab (free), Rhinoceros, RMySQL, RStudio, Safari, Second Life, SFXR, SketchUp Pro, R-System (free), SolidWorks, Soundtrack Pro, Starry Night, Stata, Stellarium, Strata 3D CX, ANSYS Simulation SWI Prolog, Toast Titanium, UCLALogic 2010, Visio Pro, Visual Studio, Software (free), VisualHub, Vivado Design Suite, VLC Media Player, Weka, WinSCP, Xcode Adobe connect via D2L (free), Mendeley (free), SSH (free), Sophos Antivirus (free), VPN (free), Xming X Server for Windows (free), ESRI (free), JMP (discounted), SPSS (discounted). InDesign, PhotoShop, Acrobat Professional, Illustrator, Flash, Dreamweaver, ArcGIS 10.1, Arena 5, Arlequin, AutoCAD 2013, AutoDesk Civil 3D 2013, Baps 5.2, Behave Plus 3, Blossom, Business Strategy Game, Autodesk (free), Consume, Crescit LightShop 6, Crescit SoftPlot3D, Distance 5.0, FlamMap Adobe Creative cloud 3, FlexPDE 5, FOFEM 5, FStat, GeneClass, GenePop, Geometer’s (free), GitHub Sketchpad V4, Ghostscript, Ghostview, GNU Japanese Word Processor, Student Developer Google Earth, Google SketchUp, Java, MARK, MathCAD 15, MatLab 2013, University of Idaho Pack (free), AWS Microsoft Internet Explorer 10, Access, Excel, PowerPoint, Word, Educate (free), OneNote, Publisher, MS Visual Studio 2010 Express, MINITAB 16, Mozilla Microsoft Firefox, Oracle Designer, Plant Cost Analyst, Pop Growth Analysis, DreamSpark (free), QuickTime, R, ReadPlease 2003, RealPlayer, Risa 2D, Risa 3D, SAS 9.3, Namecheap (free). Shazam, SPAGeDi, S-Plus 2000, SPSS 21, SQL Plus, Structure 2.2, Suppose, SYSTAT 10, Tinn-R, TUGZip, WinBUGS, WinDVD, WinSCP, Wolverine, Apple Developer Tools, AppleScript Studio, GarageBand, iDVD, iMovie, iPhoto, iTunes, iWeb, Safari, TextEdit, Text Wrangler, X11

Adobe Reader (free), 7-Zip, 3ds Max, Adobe Acrobat Reader, AutoCAD, Adobe Acrobat Blender, ChemCAD, EPANET, Epi Info 7, ESRI ArcMap, FileZilla, Google (discounted), Adobe Earth Pro, HEC-RAS, HY-8, IBM SPSS Statistics, Maple 18, MathCAD, Creative Cloud MathCAD Prime, MatLab, Minitab, Mplus, Notepad++, Python, R, R- (discounted), Studio, SolidWorks, STATA, 3D Analyst, ArcScan, Business Analyst, Microsoft Security Geostatistical Analyst, Network Analyst, Publisher, Schematics, Spatial Essentials (free), Analyst, Tracking Analyst, Logic Pro X, ProTools, Camtasia, Adobe Avast! (free), Apple Audition, Premiere Pro, Photoshop, Illustrator, After Effects, Audition, OS X (free), EndNote InDesign, Flash, Dreamweaver, Acrobat DC, Encore, Final Cut Pro X, DVD (discounted), FileZilla Studio Pro, Soundtrack Pro, Compressor, Amadeus Pro, Soundslides, (free), Maple Stitching Software, DaVinci Resolve 12(Lite), Mpeg Streamclip, University of Nevada (discounted), Handbrake, Sketchup, Celtx, Maya 2017, Unity, Access, Excel, InfoPath, MathSoft MathCad Lync, OneNote, PowerPoint, Publisher, Word (discounted), Mathworks MATLAB (discounted), SPSS (discounted), Office 365 (free), DreamSpark (free), Windows OS (free), Read&Write (free), VMWare Fusion (free). Adobe AIR 18.0.0.144, Adobe Creative Suite 2015.5, Adobe Flash Player 18.0.0.194, Adobe Reader 11.0.00, Adobe Shockwave Player 12.1.8.158, Aleks 3.18, ArcGIS 10.4.1 , ArcGIS Desktop 10.4.1, Google Earth 7.1.5.1557, iTunes 12.1.2.27, Java (TM) RE 8.45, LabStats 5 5.2.40506.157, LyX 2.1.3, Matlab R2016A, Microsoft Office 2016, MS - Silverlight 5.1.30214.0, MikTeX 2.9, FireFox 45.5.0 , Pharos Popup, Windows 10 (free), Python 3.4.3, Quick Time Player 7.76, Secure Telnet and FTP 3.20, SPSS Office 365 (free), 24.00, Symantec Endpoint 12.1.6867.6400, VLC 2.2.1, Xming 6.9.0.31, Adobe Acrobat DC Xming Fonts 7.5.0.93, Adobe Flash Player 13.0.0.206, Adobe Acrobat Pro (free), Banner (free), University of New 10.1.10, Adobe Creative Suite 2015.5, Adobe Extensions Manager CS6 FileZilla (free), Matlab Mexico Calculator 10.8, Dictionary 2.2.1, Epson Scan 5.1.0f0, FaceTime 3.0, Fetch (free), Putty (free), 5.7.5, FireFox 39.0, Font Book 5.0.1, GarageBand 10.0.2, GIMP 2.8.10, Symanetec Endpoint iCal 7.0, Image Capture 6.3, iMovie 10.0.4, iPhoto 9.5.1, iTunes 11.3, Key Protection (free), Access 7.1.0.8, Keynote 6.2, Mac OS X El Capitan, Matlab R2016A WebFOCUS (free). Microsoft Office 2016 2011, Numbers 3.2, Pages 5.2, Paintbrush v.2.1.2 2.1.1, PhotoBooth 6.0, Preview 7.0, Python 2.7 , Quick Time Player 10.3, ReadIris Pro 14.0, Safari 7.0.5, Symantec Endpoint 12.1.68.67.6400 , Text Edit 1.9, The Unarchiver 3.9.1, Terminal 2.4, VLC 2.2.1, Eclipse 4.4.2, R 3.3.2, R Tools 34, TextWrangler 4.5.12, Toast Titanium , The Unarchiver 3.9.1, RStudio 1.0.44, Internet Explorer 11, Xquartz 2.7.6 Skillsoft (free), 7-zip, Acrobat Pro, Acrobat Reader, Adobe CC Suite, Adobe Captivate, ChemDraw (free), Adobe Creative Suite 6, Autdesk Fusion 360, Autodesk Suite, Blackboard JMP (free), Maple Collaborate, Citrix Receiver, Cygwin X, ESRI ArcGIS, Endnote X7, Flash Texas Tech (free), Matlab (free), Plugin, Google Chrome, IBM SPSS, JAWS, JMP, Labview, MATLAB, Maple, (Lubbock) Microsoft Imagine Microsoft Office 2016, Microsoft Office 365, Microsoft Silveright, (free), Office 365 Microsoft Windows 7, Mozilla Firefox, MyITLab, Quicktime, Realplayer, (free), Symantec Respondus, SAS, Scanner Software, Skype for Business, WEPA, iTunes Antivirus (free).

Adobe Acrobat DC Adobe Acrobat Professional, Adobe AIR, Adobe Creative Suite, Adobe (discounted), Adobe Flash Player, Adobe Media Player, Adobe Reader, Adobe Shockwave Creative Cloud Player, Aleks, BlueJ 2.5.1, Deep Freeze, DS ViewerLite 5.0, Epson Driver, (discounted), FileZilla Client 3.2.4.1, How To Use Network Scanner, Internet Explorer, Autocad (free), Java, Java JDK, Microsoft .NET Compact Framework 1 and 2, Microsoft Banner (free), Forefront, Microsoft Office 2013, Microsoft Office SharePoint Designer ChemDraw (free), 2010, Microsoft Silverlight, Microsoft SQL Server 2005, Microsoft Visual EndNote (free), Studio 2005 Professional Edition, Minitab, Mozilla Firefox, Net Beans IDE, LabVIEW & Multisim Oracle Developer Tools for Visual Studio + Fix, Perform Plus III, Photo (free), Mac OS X Story 3 for Windows, QuickTime, QWS3270 Secure, Real Alternative (discounted), 1.9.0, Research Budget Tool, Roxio, Spelling Dictionaries Support for Mathematica (free), Adobe Reader 9, SPSS Statistics, SSH Secure Shell, WinZip, Wolfram Matlab (free), Office Mathematica, Write-N-Cite, ClamXav, Epson Scanner, Fugu, Google 365 (free), Microsoft Chrome, iLife, iTunes, Lasu, Stuff It Expander, SWF & FLV Player Office Pro (free), University of Texas Microsoft Project at EL Paso (free), Microsoft SQL (free), Microsoft Visio (free), Microsoft Visual Studio (free for College of Business / College of Engineering), Microsoft Windows Enterprise (free), NVivo (discounted), Qualtrics (free), Sage 50 (free for Accounting majors), SAS (free), SolidWorks (free), Stata (discounted). 7-Zip, Adobe Acrobat Reader DC, ArcGIS programs, Audacity, AutoCAD 2018, AutoCAD Civil 3D 2018, Autodesk 3DSMax 2018, Autodesk Revit 2018, BlueJ, CEAS Solidworks Templates, CEAS Solidworks Templates SP18, ChemBioOffice 2016, Dreamweaver, Eclipse, Eclipse Oxygen, EndNote Web, Firefox, Ghost Script 9.15, Ghost View 5.0, GIMP, Google Earth, Illustrator, Internet Explorer, JMP Pro 12, Maple, Mathcad 15.45, MathCAD Prime 4.0, Mathematica, MatLab, Microsoft Edge, Microsoft Office 365 (free), Office Pro Plus 2016, Minitab, Movie Maker 2011, Notepad++, Office Pro Plus (Free), Photoshop, PremierePro, PuTTY 0.69, Python 3.6, R, Respondus Windows 10 Lockdown Browser, Rstudio, SAS 9.4, Skype for Business, SPSS, Switch University of Education (free), Sound File Converter 4.47, Visual Studio Professional 2017 Wyoming Autodesk (free), Mathematica (free) SAS (free), ChemOffice (free).

Microsoft Office Microsoft Office (Word, Excel, PowerPoint, Publisher), Adobe Acrobat (discounted), Adobe Pro, Adobe Photoshop, Adobe Photoshop Lightroom, Adobe Illustrator, Creative cloud Adobe Indesign, Adobe Dreamweaver, Adobe Audition, Adobe Premiere (discounted), IBM Pro, Adobe After Effects, SAS, SPSS, Maple, Matlab, Geometer's Software (free), Sketchpad, ArcGIS, Microsoft Visual Studio, Freedom Scientific JAWS, Utah State University Parallels Access OpenOffice, iLife (Photos, iMovie, Garage Band), iWork (Pages, Numbers, (discounted), Norton Keynote) Antivirus (discounted), WipeBook (discounted). Free and discounted WSU no longer lists their lab software publicly on their website. Washington State software is available, University but you must log in to view it. Adobe Acrobat XI Pro, Adobe After Effects, Adobe Animate, Adobe Audition, Adobe Bridge, Adobe Dreamweaver, Adobe ExtendScript, Read&Write Gold Toolkit, Adobe Extension Manager CC, Adobe Extension Manager CS6, (free), Respondus Adobe Fireworks CS6, Adobe Flash Builder Premium, Adobe Gaming SDK, (free), StudyMate Adobe Illustrator, Adobe InCopy, Adobe InDesign, Adobe Lightroom, (free), Autodesk Adobe Media Encoder, Adobe Muse, Adobe Photoshop, Adobe Prelude, (free), HostExplorer Adobe Premiere Pro, Adobe Scout, Adobe SpeedGrade, Word, Excel, 11 (free), Microsoft PowerPoint, Access, OneNote, AutoCAD 2018 – with FARO Box 17.5, Visual Studio (free), AutoCAD Architecture 2018, AutoCAD Civil 2018, AutoCAD MEP 2018, ChemDraw (free), AutoCAD Raster Design 2018, AutoDesk Inventor 2018, AutoDesk, Mathematica (free), Navisworks Manage 2018, AutoDesk ReCap 2018, AutoDesk Revit 2018, Iowa State University Matlab (free), Office AutoDesk Robot Structural Analysis Professional 2018, AutoDesk 365 Pro Plus (free), Showcase 2018, AutoDesk 3ds Max 2018, AutoDesk Maya 2018, Microsoft Windows AutoDesk MotionBuilder 2018, AutoDesk Mudbox 2018, AutoDesk ReCap (free), Red Hat 2018, AutoDesk Softimage 2015, AutoCAD Map 3D 2018, AutoCAD Utility Enterprise Linux Design 2018, AutoDesk ReMake 2018, AutoDesk 123D Design, AutoDesk (free), NVivo 123D Make, AutoDesk Meshmixer, AutoDesk Focus 360, ESRI Arc (discounted), SAS Desktop 10.5, ArcCatalog, ArcGlobe, ArcMap, ArcScene, IDLE (Python (free), Qualitrics GUI), MXS Doctor, Python, Rhinoceros 5, Rhino Terrain, Form•Z 8.5.5, (free), DeepFreeze Lumion Pro 7.5, Keyshot 6.5, Solidworks 2016-2017 SP 3, Sketchup 2016, (free). Cinema 4DR18, IES Virtual Environments, Ecotect Analysis 2011, Audacity, Arduino, MPEG Streamclip, Cura – Lulzbot Edition, Climate Consultant, Heed, Processing, VRay 7-zip, Adobe Digital Editions, Adobe Reader, ArcGIS, Audacity, AutoCAD, BlueJ, Firefox, Flash Player, Gimp, Google Chrome, Internet Explorer, Java, LibreOffice, Magnifier, Mathematica, Matlab, MiniTab, Microsoft Office 2016, Notepad++, On-Screen Keyboard, Paint.NET, Papercut, PuTTY, Python, R, Read & Write, Remote Desktop Connection, SAS, Microsoft Office 2016 Shockwave, SPSS, Trend Micro Officescan, VLC Media Player, Windows (free), trend Micro Media Player, WinSCP, WordPad, Write-N-Cite, X-Ming, Zoom, Zotero, Kansas State Antivirus (free), GIS Filezilla, iDVD, GarageBand, iMovie, iPhoto, iTunes, iWork, Microsoft University Products (free), remote desktop, Photo Booth, QuickTime, RealPlayer, Safari, Skype, Mathematica (free), Stickies, StuffIt Expander, TextEdit, Text Wrangler, Trend Micro Read&Write (free). Officescan, Universal Access Tools, VLC Media Player

Appendix B: NMSU's Peer Institution's Homepages

Colorado State University

Iowa State University

Kansas State University

Montana State University

Oklahoma State University

Oregon State University

Texas Tech University

University of Nevada Reno

University of Wyoming

University of Arizona

University of Idaho

University of New Mexico

University of Texas El Paso

Utah State University

Washington State University

Appendix C: NMSU's Peer Institution's Distance Education Homepages

Colorado State University

Montana State University

New Mexico State University

Oklahoma State University

Oregon State University

University of Arizona

University of Idaho

Specific Colleges at the University of Idaho have webpages for online degrees, but there doesn't appear to be a single centralized website for online degrees.

University of Nevada

University of New Mexico

Texas Tech

University of Texas at El Paso

University of Wyoming

Utah State University

Washington State University

Iowa State University

Kansas State University

Appendix D: NMSU’s Peer Institutions’ Security Website Homepages

Colorado State University

Montana State University

New Mexico State University

Oklahoma State University

Oregon State University

University of Arizona

University of Idaho

University of Nevada

University of New Mexico

Texas Tech

University of Texas at El Paso

University of Wyoming

Utah State University

Washington State University

Iowa State University

Kansas State University

Appendix E: NMSU’s Peer Institution’s IT Organizational Charts

University of Wyoming

The University of Wyoming’s IT Org Chart is interactive: http://itsforms.wsu.edu/OrgChart/orgChart.html#

Kansas State University

Montana State University

Oklahoma State University

Texas Tech University

University of Idaho

University of Wyoming

University of New Mexico

Utah State University

University of Texas El Paso