Wayfinding & Signage System for Dadar Railway Station
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Wayfinding & Signage System for Dadar Railway Station Mugdha Kale Visual Communication IDC, IIT Bombay. Dadar Railway Station Crowd = Dadar Railway Station Problem Identification nÉn® Western line Central line Existing Railways Lines nÉn® Western line Central line System Mumbai Suburban Railway Mumbai Suburban Railway Route Churchgate Chatrapati Shivaji Terminas (CST) Virar Karjat - Kasara Terminals Yes Yes Platforms 5 8 Existing Facilities Ticket Counter Information regarding Train Enquiry Counter Railway Employes nÉn® Facilities Eating & Drinking Places Shops Waiting Room Toilet Other Facilities nÉn® Commuters Daily Frequent Rare New User Survey ? ! ? Inquiry at Police Desks ? Seeking help at the information desks ? Seeking help at railway stalls Observations after User study Finding Places Existing signages Lots of Advertisements, Posters, Hoardings Crowd = Dadar Existing Signages Users Insights & Observations • Existing Signages - No specific colour coding for central & western line. - No Uniformities - colour, shape - Numbers - Indicators - Safety - Railway Timetable - Railway Route Central line - Ladies Coach Western line - Ladies Coach Different formats for similar information Hidden or unseen locations Signage overlaps and not in the visual cone Unstructured placements of signages Colour coding for Emergency Central Line | Signages Western Line | Signages Central Line | Indicators Western Line | Indicators Existing Wayfinding Users Insights & Observations • Wayfinding - Way for central line as well as western line - Platform no. 1& 2, 3& 4 (central line) - Ticket counters - Booking counter - Platform ticket counter, Reservation, cancellation - Exit - East & west - Train route, Fast train, Slow train Wayfinding within the station Approach to platforms 1 & 2 not indicated Soft toy stall is the indicator that is used Approach to platform 3 & 4 are not in commuters line of sight Advertisements Existing Wayfinding - Way for central line as well as western line - Platform no. 1& 2, 3& 4 (central line) - Ticket counters - Booking counter - Platform ticket counter, Reservation, cancellation - Exit - East & west - Train route, Fast train, Slow train Touch Points Touch Other Bootpolishwala,chanawala Stalls ATM, helpdesk Police Exit Exit Exit towards churchget towards TICKET COUNTER TICKET COUNTER towards Borivali RAMP Western line Platform no. 1 TICKET COUNTER Western line Western Western line Platform no. 2 & 3 Western line Western Western line Platform no. 4 Western line Platform no. 5 TICKET COUNTER Footover Bridge Footover Footover Bridge Footover Footover Bridge Footover Platform no. 1 & 2 Central line Central RAMP RAMP Platform no. 3 & 4 Central line Central RAMP RAMP Platform no. 5 towards Kalyan RAMP Platform no. 6 TICKET COUNTER towards cst towards TICKET COUNTER TICKET TICKET COUNTER Dadar Terminals Dadar Dadar Terminals Platform no. 7& 8 Exit Exit Exit Exit Aim To create wayfinding & signage system for Dadar Railway station making the place easier to navigate. Target Audience Those who can read; • Marathi • Hindi • English Design Process Conceptualizing • Mind Mapping • Brain storming • Initial ideas • Concept Development Mapping Bridge Platfrom Train Platform Entry/ Exit Ticket Counter Entry Entry/ Exit Platfrom Train Platfrom Bridge Entry/ Exit Exit Brain Storming Concept Development Typeface for The Signages Choice of typefaces Latin Typefaces Devnagari Typefaces 1. Helvetica LT Std 1. CDAC GISTY Yogesh 2. Wayfinding Sans 2. Kiran 3. Frutiger LT Std 3. KrutiDev 010 Wayfinding Sans- Ralf Herrmann Camparison between Latin typefaces and Devnagari Typeface 1st Class Ladies Coach Frutiger LT Std |ÉlÉ¨É nVÉÉÇÇ ¨Éʽ±ÉÉ Êb¤¤ÉÉ CDAC GISTY Yogesh 1st Class Ladies Coach Helvetica LT Std |ÉlÉ¨É nVÉÉÇÇ ¨Éʽ±ÉÉ Êb¤¤ÉÉ CDAC GISTY Yogesh 1st Class Ladies Coach Wayfinding Sans |ÉlÉ¨É nVÉÉÇÇ ¨Éʽ±ÉÉ Êb¤¤ÉÉ CDAC GISTY Yogesh Colour - Mumbainess 1. Food Colour palate 6 5 4 3 2 1 2. Architecture Colour palate 6 5 4 3 2 1 https://www.google.co.in/imghp?hl=en&tab=wi 3. Festivals Colour palate 6 5 4 3 2 1 https://www.google.co.in/imghp?hl=en&tab=wi Final Concept Final Concept 1. Colour Coding: - Colour coding for three different lines - Colour coding for three different lines railways - Follow colour and shape 2. Map: - Map for Dadar Railway Station 3. Way Navigating Panel: - Signages on the platforms - Signages on the Bridge - Numbers 4. Electronic Media: - Display monitors for Indicators 1. Colour Coding • Colour coding for three different lines • Colour coding for three different lines railways • Follow colour and shape • Colour coding for three different lines WR Western Railway CR Central Railway HR Harbour Railway Gray Value • Follow Shape & colour nÉn® • Final Shape & colour WR CR • Colour coding for three different Railway WR Western Railway WR {ÉζSÉ¨É ®ä±´Éä WR CR Cenral Railway CR ¨ÉvªÉ ®ä±´Éä CR Before After 2. Map - Map for Dadar Railway Station • Map for Dadar Railway Station Vertical Map Horizontal Map • Location- main touch points like near entry/ exit, ticket counter, middle bridge which connect central and western line • Colour- CMYK • Choice of Typeface Latin Typeface- Wayfinding Sans 3. Way Navigating Panel - Signages on the platforms - Signages on the Bridge - Numbers • Signages on the platforms • Ladies Pictogram • Ladies Pictogram • Ladies Pictogram • Pictogram Grid ATM Central Line ATM Western Line ATM • Railway Coach Directional Destination keyword Pictogram in 3 languages 1st Class Ladies Coach |ÉlÉ¨É nVÉÉÇÇ ¨Éʽ±ÉÉ Êb¤¤ÉÉ |ÉlÉ¨É ¸ÉähÉÒ ¨Éʽ±ÉÉ b¤¤ÉÉ 1st Class Ladies Coach |ÉlÉ¨É nVÉÉÇÇ ¨Éʽ±ÉÉ Êb¤¤ÉÉ |ÉlÉ¨É ¸ÉähÉÒ ¨Éʽ±ÉÉ b¤¤ÉÉ Differently|ÉlÉ¨É nVÉÉÇÇ abled¨Éʽ±ÉÉ Coach Êb¤¤ÉÉ Differently|ÉlÉ¨É nVÉÉÇÇ abled¨Éʽ±ÉÉ Coach Êb¤¤ÉÉ |ÉlɨÉÊ´ÉE ÉÉÆ ¸ÉähÉÒMÉ Êb¤¤ÉÉ ¨Éʽ±ÉÉ b¤¤ÉÉ |ÉlɨÉÊ´ÉE ÉÉÆ ¸ÉähÉÒMÉ Êb¤¤ÉÉ ¨Éʽ±ÉÉ b¤¤ÉÉ 1+{ÉÆMÉst Class b¤¤ÉÉ Ladies Coach 1+{ÉÆMÉst Class b¤¤ÉÉ Ladies Coach Luggage|ÉlÉ¨É nVÉÉÇÇ Coach ¨Éʽ±ÉÉ Êb¤¤ÉÉ Luggage|ÉlÉ¨É nVÉÉÇÇ Coach ¨Éʽ±ÉÉ Êb¤¤ÉÉ |ÉlɨɺÉɨÉÉxÉ ¸ÉähÉÒÊb¤¤ÉÉ ¨Éʽ±ÉÉ b¤¤ÉÉ |ÉlɨɺÉɨÉÉxÉ ¸ÉähÉÒÊb¤¤ÉÉ ¨Éʽ±ÉÉ b¤¤ÉÉ 1ºÉɨÉÉxÉst Class b¤¤ÉÉ Ladies Coach 1ºÉɨÉÉxÉst Class b¤¤ÉÉ Ladies Coach 1st Class Ladies Coach {ɽ±ÉÉ nVÉÉÇÇ ¨Éʽ±ÉÉ Êb¤¤ÉÉ |ÉlÉ¨É ´ÉMÉÇ ¨Éʽ±ÉÉ b¤¤ÉÉ 2nd Class Ladies Coach ÊuiÉÒªÉ nVÉÉÇÇ ¨Éʽ±ÉÉ Êb¤¤ÉÉ ÊuiÉÒªÉ ´ÉMÉÇ ¨Éʽ±ÉÉ b¤¤ÉÉ 1st Class Coach {ɽ±ÉÉ nVÉÉÇÇ Êb¤¤ÉÉ |ÉlÉ¨É ´ÉMÉÇ b¤¤ÉÉ Differently|ÉlÉ¨É nVÉÉÇÇ abled¨Éʽ±ÉÉ Coach Êb¤¤ÉÉ |ÉlɨÉÊ´ÉE ÉÉÆ ¸ÉähÉÒMÉ Êb¤¤ÉÉ ¨Éʽ±ÉÉ b¤¤ÉÉ 1+{ÉÆMÉst Class b¤¤ÉÉ Ladies Coach Luggage|ÉlÉ¨É nVÉÉÇÇ Coach ¨Éʽ±ÉÉ Êb¤¤ÉÉ |ÉlɨɺÉɨÉÉxÉ ¸ÉähÉÒÊb¤¤ÉÉ ¨Éʽ±ÉÉ b¤¤ÉÉ 1ºÉɨÉÉxÉst Class b¤¤ÉÉ Ladies Coach 1st Class Ladies Coach {ɽ±ÉÉ nVÉÉÇÇ ¨Éʽ±ÉÉ Êb¤¤ÉÉ |ÉlÉ¨É ´ÉMÉÇ ¨Éʽ±ÉÉ b¤¤ÉÉ 2nd Class Ladies Coach ÊuiÉÒªÉ nVÉÉÇÇ ¨Éʽ±ÉÉ Êb¤¤ÉÉ ÊuiÉÒªÉ ´ÉMÉÇ ¨Éʽ±ÉÉ b¤¤ÉÉ 1st Class Coach {ɽ±ÉÉ nVÉÉÇÇ Êb¤¤ÉÉ |ÉlÉ¨É ´ÉMÉÇ b¤¤ÉÉ Differently|ÉlÉ¨É nVÉÉÇÇ abled¨Éʽ±ÉÉ Coach Êb¤¤ÉÉ |ÉlɨÉÊ´ÉE ÉÉÆ ¸ÉähÉÒMÉ Êb¤¤ÉÉ ¨Éʽ±ÉÉ b¤¤ÉÉ 1+{ÉÆMÉst Class b¤¤ÉÉ Ladies Coach Luggage|ÉlÉ¨É nVÉÉÇÇ Coach ¨Éʽ±ÉÉ Êb¤¤ÉÉ |ÉlɨɺÉɨÉÉxÉ ¸ÉähÉÒÊb¤¤ÉÉ ¨Éʽ±ÉÉ b¤¤ÉÉ 1ºÉɨÉÉxÉst Class b¤¤ÉÉ Ladies Coach Ticket|ÉlÉ¨É nVÉÉÇÇWindow ¨Éʽ±ÉÉ Êb¤¤ÉÉ ÊiÉÊE|ÉlÉ¨É ] ¸ÉähÉÒPÉ® ¨Éʽ±ÉÉ b¤¤ÉÉ ÊiÉÊE1st Class ] PÉ® Ladies Coach Railway|ÉlÉ¨É nVÉÉÇÇ Canteen ¨Éʽ±ÉÉ Êb¤¤ÉÉ |Élɨɮ䱴Éä ={ɽɮ ¸ÉähÉÒ ¨Éʽ±ÉÉ b¤¤ÉÉ 1®ä±Ést Class +ɽɮ Ladies Coach • Signages on the Bridge Platform Platform {±Éä]¡ Éä¨ÉÇ {±Éä]¡ Éä¨ÉÇ {±Éì]¡ Éì¨É 1,2 {±Éì]¡ Éì¨É 1 Platform Platform {±Éä]¡ Éä¨ÉÇ {±Éä]¡ Éä¨ÉÇ {±Éì]¡ Éì¨É 3,4 {±Éì]¡ Éì¨É 2,3 Platform Platform {±Éä]¡ Éä¨ÉÇ {±Éä]¡ Éä¨ÉÇ {±Éì]¡ Éì¨É 5 {±Éì]¡ Éì¨É 4 4. Electronic Media - Display monitors for Indicators Slow/ Coach Time Time Remain Destination Plt. No. Fast 8:40 00 min Kalyan K CR 2 S 12 8:45 05 min Thane T CR 1 S 15 12 8:50 10 min Kasara S CR 4 F 8:54 15 min Titwala TW CR 4 F 12 8:49 09 min C.Shivaji Terminals ST CR 3 S 12 15 8:52 12 min C.Shivaji Terminals ST CR 6 F Slow/ Coach Time Time Destination Plt. No. Fast Slow/ Coach Time Time Remain Destination Plt. No. Fast 8:40 00 min Kalyan K CR 2 S 12 8:45 05 min Thane T CR 1 S 15 12 8:50 10 min Kasara S CR 4 F 8:54 15 min Titwala TW CR 4 F 12 8:49 09 min C.Shivaji Terminals ST CR 3 S 12 15 8:52 12 min C.Shivaji Terminals ST CR 6 F Slow/ Coach Time Time Destination Plt. No. Fast Slow/ Coach Time Time Remain Destination Plt. No. Fast 8:40 Kalyan K CR 2 S 12 8:45 05 min Thane T CR 1 S 15 12 8:50 10 min Kasara S CR 4 F 8:54 15 min Titwala TW CR 4 F 12 8:49 09 min C.Shivaji Terminals ST CR 3 S 12 15 8:52 12 min C.Shivaji Terminals ST CR 6 F Slow/ Coach Time Time Destination Plt. No. Fast Slow/ Coach Time Time Remain Destination Plt. No. Fast 8:40 00 min Kalyan K CR 2 S 12 8:45 05 min Thane T CR 1 S 15 12 8:50 10 min Kasara S CR 4 F 8:54 15 min Titwala TW CR 4 F 12 8:49 09 min C.Shivaji Terminals ST CR 3 S 12 15 8:52 12 min C.Shivaji Terminals ST CR 6 F Slow/ Coach Time Time Destination Plt. No. Fast ´Éä³ +{ÉäÊIÉiÉ ´Éä³ ºlÉÉxÉ {±Éä]¡ Éä¨ÉÇG b¤¤ÉÉ 8:40 00 ʨÉÊxÉ]ä E ±ªÉÉhÉ K CR 2 S 12 8:45 05 ʨÉÊxÉ]ä `ÉhÉä T CR 1 S 15 10 ʨÉÊxÉ]ä 12 8:50 E ºÉÉ®É S CR 4 F 8:54 15 ʨÉÊxÉ]ä Ê]]´ÉÉ³É TW CR 4 F 12 8:49 09 ʨÉÊxÉ]ä U Ã榃 ´ÉÉVÉÒ ]ʨÉÇxÉºÉ ST CR 3 S 12 8:52 12 ʨÉÊxÉ]ä U Ã榃 ´ÉÉVÉÒ ]ʨÉÇxÉºÉ ST CR 6 F 15 ´Éä³ +{ÉäÊIÉiÉ ´Éä³ ºlÉÉxÉ {±Éä]¡ Éä¨ÉÇG b¤¤ÉÉ Slow/ Coach Time Time Remain Destination Plt.