CROSSING THE CONTACT LINE : July 2019 Snapshot More statistical data are available on the Eastern Checkpoint Monitoring Online Dashboard – http://bit.ly/CP_Monitoring_2019

1,297,000 CROSSINGS CURRENT PLACE OF RESIDENCE ▪ PUI* reported about the increase in the 2,409 Contact line NGCA number of people seeking medical Individuals surveyed >20 km not specified by R2P in July 1 assistance at Marinka EECP. The 7% 0-20 km 17% number of people fainting at Stanytsia 50% 26% Luhanska is still alarmingly high. On July GCA WOMEN 1-3 this number was in peak, surpassing Over 80 people per day (18-34) 80 persons per day. MEN were losing consciousness at Stanytsia Luhanska ▪ A free bus route for older people and (60+) EECP in early July 8% people with disabilities at Stanytsia 22% WOMEN 43% less Luhanska was launched in the GCA by 16% (35-59) Oblast administration on July THE MAJORITY OF respondents at Stanytsia Luhanska EECP complained RESPONDENTS ARE about long distance following the launch of the free 15. The share of complaints about long MEN 9% WOMEN distance to walk at this EECP decreased bus in GCA (35-59) by 43% (from 73% in June to 30% in 63% 6% 29% MEN July), following the launch. of respondents aged 18-34 (97% of them were NGCA ▪ (18-34) On July 21 at around 12:00 an 39% WOMEN residents) were traveling through the contact line for

unexploded mine was found by the SES (60+) recreation purposes. at Maiorske EECP, causing a suspension of operation on July 21 (partially) and MOST FREQUENT REASONS FOR CROSSING 22. ▪ Minor changes in demographics were BY PLACE OF RESIDENCE BY AGE observed in comparison to June. The GCA residents NGCA residents 60+ 35-59 18-34 share of younger respondents Issues related to pensions/social payments

increased by 8% due to the vacation Withdrawing cash season (vacation was one of the three

most common reasons for crossings Visiting relatives among respondents aged 18-34 in July). Shopping ▪ The share of respondents who were Solving issues with documents concerned about long waiting times in Vacation July was 10% higher than in June. The sharpest increase was at Stanytsia Checking on property Luhanska EECP (9% to 56%). 100% 80% 60% 40% 20% 0% 0% 20% 40% 60% 80% 100% 1 The findings of the monitoring should not be generalized to all persons crossing checkpoints in the East of Ukraine.

*(N)GCA – (non-)government-controlled areas EECP – entry-exit crossing point PUI - Première Urgence Internationale SES – State Emergency Service SSU – Security Service of Ukraine UNHCR and the NGO the Right to Protection (R2P) are grateful for the generous support provided by donors, including the European Union’s Civil Protection and Humanitarian Aid Operations (ECHO); the

Governments of Canada, Denmark, Estonia, Finland, France, Germany, Italy, Japan, Republic of Korea, Lithuania, Luxembourg, the Netherlands, Norway, Sweden, Switzerland, the United Kingdom (DFID), the United States of America (PRM) as well as Private Citizens who are contributing funds through different UNHCR private associations such as España con ACNUR of Spain and the UNO Flüchtlingshilfe of Germany.

CONCERNS AND DURATION OF CROSSING INFORMATION AWARENESS

HNUTOVE ▪ 73% of all respondents stated that the information provided at the EECP was sufficient, mostly at Hnutove (98%) and Stanytsia Luhanska (91%) EECPs. MAIN CONCERNS WHILE CROSSING IN JULY DURATION OF PREVIOUS CROSSING 2-3 hours ▪ The lowest awareness level was at Novotroitske (45%) EECP, which is 16% less than in Long lines May GCA June. In comparison, the share of respondents who were lacking a bus schedule and Lack of sheds 3-4 hours June contacts for raising complaints increased by 6% and 12% respectively. Road surface >4 hours NGCA ▪ 68% of all respondents were not aware of any mechanism for raising complaints Lack of seats July Other 0% 100% 0% 100% regarding the functioning of governmental entities and/or NGOs.

MAIORSKE ABUSE OF POWER MAIN CONCERNS WHILE CROSSING IN JULY DURATION OF PREVIOUS CROSSING ▪ Two concerns about abuse of power were articulated by respondents. One of them 1-2 hours Long lines GCA reported about verbal assaults from an SBGS serviceman at Marinka EECP. Another May 2-3 hours Shelling/shooting respondent at Maiorske EECP was concerned that he might be included to the SSU "0" CP June 3-4 hours Lack of sheds 4-5 hours “blacklist”. NGCA Lack of seats July Other ▪ On July 3 monitors at Maiorske EECP identified a man traveling to the GCA who stated 0% 100% 0% 100% that he was tortured by persons in uniform in the NGCA. SSU representatives surveyed the man and found that he was wanted for theft since 2013, therefore he was MARINKA detained by the police. MAIN CONCERNS WHILE CROSSING IN JULY DURATION OF PREVIOUS CROSSING 2-3 hours Long lines 2 GCA May 3-4 hours NUMBER OF CROSSINGS Transport "0" CP June 4-5 hours Lack of sheds >5 hours The number of crossings increased by 107,000 in comparison to the previous month. Lack of seats NGCA July Other Compared to the previous year (July 2018), the number of crossing increased by 3,000. 0% 100% 0% 100% 139,000 NOVOTROITSKE 11% 139,000 MAIN CONCERNS WHILE CROSSING IN JULY DURATION OF PREVIOUS CROSSING 26% Hnutove 1-2 hours Long lines GCA May 2-3 hours Road surface 3-4 hours Maiorske "0" CP June 294,000 Lack of sheds 4-5 hours TOTAL NUMBER NGCA OF CROSSINGS 23% Lack of seats July Other Marinka 0% 100% 0% 100% 1,297,000 STANYTSIA LUHANSKA Novotroitske MAIN CONCERNS WHILE CROSSING IN JULY DURATION OF PREVIOUS CROSSING 245,000 Stanytsia Luhanska Road surface/bridge 1-2 hours 19% GCA May Long distance to walk 2-3 hours 275,000 Long lines "0" CP June Lack of sheds 3-4 hours 21% Lack of seats NGCA July Other 2 General statistics on crossings are available at the UNHCR dashboard visualizing data from 0% 100% 0% 100% the State Border Guard Service. https://goo.gl/TZbU8c