54576 SWP Data Capture Form
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DATA CAPTURE FORM FOR PERSONAL, BUSINESS PROTECTION AND RELEVANT LIFE COVER SCOTTISH WIDOWS PROTECT For financial adviser use only IMPORTANT GUIDANCE NOTES FOR ADVISERS This form should be used to help you capture the information you’ll Before you use the Data Capture Form, we recommend you need from your client(s) to use our online quote and apply system. highlight to your client(s) the importance of answering all questions honestly. This form won’t replace a paper application. The answers you input into the online quote and apply system, In section 12, we include a declaration which must be explained to along with the Declaration and Important Notes, will be issued to your client(s). It is a requirement of the application process that all your client(s) in the form of an Application Summary as a record of points in this declaration, along with the Important Notes below, what you have submitted to us on their behalf. have been accepted by your client. If there is more than one client, please make sure all have understood the terms of the Declaration. We’ll rely on the information in these notes and declarations when administering the policy and processing any claim. To meet FCA Regulatory Reporting requirements we must record whether advice was given to your client(s) during this application. Advised Non-advised YOU’LL NEED TO EXPLAIN THESE IMPORTANT NOTES TO YOUR CLIENTS DATA PRIVACY NOTICE We will collect personal information about you from a number of sources including: Your personal information will be held by Scottish Widows Ltd information given to us on application forms, when you talk to which is part of Lloyds Banking Group. More information on the • us in branch, over the phone or through the device you use and Group can be found at www.lloydsbankinggroup.com when new services are requested. This privacy notice contains key information about how we will • from analysis of how you operate our products and services, use and share your personal information and the rights you have including the frequency, nature, location, origin and recipients in relation to this. If you want to know more please access our full of any payments. privacy notice at www.scottishwidows.co.uk/legalprivacy or ask from or through other organisations (for example card us for a copy. • associations, credit reference agencies, insurance companies, We will use your personal information: retailers, comparison websites, social media and fraud prevention agencies). • to provide products and services, manage your relationship with us and comply with any laws or regulations we are • in certain circumstances we may also use information about subject to (for example the laws that prevent financial crime or health or criminal convictions but we will only do this where the regulatory requirements governing the products we offer). allowed by law or if you give us your consent. • for other purposes including improving our services, exercising You can find out more about where we collect personal information our rights in relation to agreements and contracts and about you from in our full privacy notice. identifying products and services that may be of interest. We may be required by law, or as a consequence of any contractual To support us with the above we analyse information we know relationship we have, to collect certain personal information. about you and how you use our products and services, including Failure to provide this information may prevent or delay us some automated decision making. You can find out more about fulfilling these obligations or performing services. how we do this, and in what circumstances you can ask us to stop, The law gives you a number of rights in relation to your personal in our full privacy notice. information including: Your personal information will be shared within Lloyds Banking • the right to access the personal information we have about Group and other companies that provide services to you or us, so you. This includes information from application forms, that we and any other companies in our Group can look after your statements, correspondence and call recordings. relationship with us. By sharing this information it enables us to the right to get us to correct personal information that is wrong better understand our customer’s needs, run accounts and policies, • or incomplete. and provide products and services efficiently. This processing may include activities which take place outside of the European • in certain circumstances, the right to ask us to stop using or Economic Area. If this is the case we will ensure appropriate delete your personal information. safeguards are in place to protect your personal information. You • from 25th May 2018 you will have the right to receive any can find out more about how we share your personal information personal information we have collected from you in an easily with credit reference agencies below and can access more re-usable format when it’s processed on certain grounds, such information about how else we share your information in our full as consent or for contractual reasons. You can also ask us to privacy notice. pass this information on to another organisation. You can find out more about these rights and how you can exercise them in our full privacy notice. 1 IMPORTANT NOTES (CONTINUED) We may also collect personal information about other individuals MONEY LAUNDERING REGULATIONS who you have a financial link with. This may include people who you have joint accounts or policies with such as your partner/ We may need to verify your identity to comply with current spouse, dependents, beneficiaries or people you have commercial regulations and to help identify and prevent fraud. We’ll use links to, for example other directors or officers of your company. a credit reference agency to do this (this is not to check your creditworthiness). They use a range of databases (including the We will collect this information to assess any applications, provide Electoral Register) to verify your name and address. We then use a the services requested and to carry out credit reference and fraud scoring method to authenticate your identity. If this search does not prevention checks. You can find out more about how we process verify your identity, we may ask you to give us some documents to personal information about individuals with whom you have a do this instead. The search isn’t used to assess insurance risks. If you financial link in our full privacy notice. want to know which credit reference agency we use, please ask us. In order to process your application we may supply your personal We may share this information with other organisations involved in information to credit reference agencies (CRAs) including how you the prevention of money laundering, fraud and other financial crime. use our products and services and they will give us information about you, such as about your financial history. We do this to GENETIC TESTING assess creditworthiness and product suitability, check your It is important that you read this section to your client if they have identity, manage your account, trace and recover debts and ever had a genetic test. prevent criminal activity. We comply with the Association of British Insurers’ policy on We may also continue to exchange information about you with CRAs genetics and insurance. on an ongoing basis, including about your settled accounts and any We’ll never ask you to take a genetic test. You don’t have to tell us debts not fully repaid on time, information on funds going into the about any genetic test result you’ve had if: account, the balance on the account and, if you borrow, details of your repayments or whether you repay in full and on time. CRAs will i) You’re applying for Life Cover and the total amount of that share your information with other organisations, for example other cover, added to any existing life insurance policies you have, organisations you ask to provide you with products and services. is less than £500,000; Your data will also be linked to the data of any joint applicants or ii) You’re applying for Critical Illness Cover and the total amount other financial associates as explained above. of that cover, added to any existing critical illness policies you have, is less than £300,000; You can find out more about the identities of the CRAs, and the ways in which they use and share personal information, in our full You may need to tell us if your benefit amount goes over these limits. privacy notice. The Government’s Genetics and Insurance Committee has agreed The personal information we have collected from you and anyone that certain genetic test results can be used for insurance and we you have a financial link with may be shared with fraud prevention will only use these ones. Please ask us if you think this may apply agencies who will use it to prevent fraud and money laundering to you or go to www.ABI.org.uk/consumer2/disclosure.htm and to verify your identity. If fraud is detected, you could be However, you must always tell us about any genetically inherited refused certain services, finance or employment. Further details condition which your family has a history of, or which you have of how your information will be used by us and these fraud symptoms of or are being treated for. If you want, you can tell prevention agencies, and your data protection rights, can be found us about any negative genetic test results to show you have not in our full privacy notice.