2014 Ford Truck Escape 4WD L4-1.6L Turbo Vehicle > Technical Service Bulletins ENGINE CYLINDER HEAD MAY LEAK OIL

➖ RECALL Subject : Engine Cylinder Head may Leak Oil

Report Receipt Date: MAR 27, 2017 NHTSA Campaign Number: 17V209000 Component(s): ENGINE AND ENGINE COOLING Potential Number of Units Affected: 208,584

All Products Associated with this Recall ▲

Vehicle Make Model Model Year(s) FORD ESCAPE 2014 FORD FIESTA 2014-2015 FORD FUSION 2013-2014 FORD TRANSIT CONNECT 2013-2015

Details ▲ 3 Associated Documents▼

Manufacturer: SUMMARY: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil. CONSEQUENCE: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire. REMEDY: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed April 18, 2017. Owners will receive a second notice when remedy parts become available, currently expected to be in late-2017. Owners may contact Ford customer service at 1-866- 436-7332. Ford's number for this recall is 17S09. NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888- 327- 4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

1200 New Jersey Avenue, SE, West Building Washington DC 20590 USA 1.888.327.4236 TTY 1.800.424.9153 6.0.29 U.S.Department of Transportation 1200 New Jersey Avenue SE National Highway Trafc Safety Washington, DC 20590 Administration March 31, 2017

Mr. Todd Fronckowiak NEF-150SM Global Automotive Safety Compliance Office 17V-209 Ford Motor Company Fairlane Plaza South, Suite 500 330 Town Center Drive Dearborn, MI 48126-2738 Subject: Engine Cylinder Head may Leak Oil

Dear Mr. Fronckowiak:

This letter serves to acknowledge Ford Motor Company's notification to the National Highway Traffic Safety Administration (NHTSA) of a safety recall which will be conducted pursuant to Federal law for the product(s) listed below. Please review the following information to ensure that it conforms to your records as this information is being made available to the public. If the information does not agree with your records, please contact us immediately to discuss your concerns.

Makes/Models/Model Years: FORD/ESCAPE/2014 FORD/FIESTA/2014-2015 FORD/FUSION/2013-2014 FORD/TRANSIT CONNECT/2013-2015 Mfr's Report Date: March 27, 2017

NHTSA Campaign Number: 17V-209

Components: ENGINE AND ENGINE COOLING:ENGINE Potential Number of Units Affected: 208,584 Problem Description: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil. Consequence: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire. Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed April 18, 2017. Owners will receive a second notice when remedy parts become available, currently expected to be in late-2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09. Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327- 4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

We have received Ford's proposed interim owner notification letter and it is currently under review. You will be notified of any changes or concerns once our review is complete.

Please be reminded of the following requirements:

Copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).

As stated in Part 573.7, submission of the first of six consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs. Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter.

Your contact for this recall will be Sarah Mcshane who may be reached by phone at 202-366-7401, or by email at [email protected] or through the office email at [email protected]. We look forward to working with you.

Sincerely,

Jennifer Timian Chief, Recall Management Division Office of Defects Investigations Enforcement March 27, 2017

Ford Recall 17S09 - Chronology

June – August 2016 – Ford’s North American Critical Concern Review Group (CCRG) reviewed data related to underhood fire allegations on 2014 Escape vehicles equipped with 1.6L GTDI engines. The data showed an uptick of reported underhood fires potentially related to engine overheat during the colder months in early 2016. The fires reported were primarily localized and/or potentially self-extinguishing; consistent with the engine control system identifying a potential overheat and taking action to reduce engine temperatures. CCRG requested the gathering of further information, where possible, regarding fire origin and potential cause from complaint vehicles.

September 2016 – January 2017 – Based on the investigation and information gathered to date, the team recommended and agreed to monitor reports, investigate claims, and inspect and recover parts during the coming winter season.

January 2017 – Ford South Africa announced a recall on 2013 and 2014MY Kuga vehicles equipped with the 1.6L GTDI engine for risk of underhood fire associated with localized overheating and cracking of the cylinder head. This was announced in response to an increasing number of reports on a small volume of vehicles. Ford previously conducted a recall in the United States (13V583) for 2013MY Ford Escape vehicles equipped with 1.6L engines. The 2014 MY 1.6L equipped Escape vehicles in the United States utilized different temperature sensors and control system to reduce the likelihood of an engine overheating and cracking of the cylinder head.

February 2017 – Monitoring of reports identified an increase in underhood fire allegations, potentially related to overheat, on 2013-14 Ford Fusion vehicles equipped with 1.6L GTDI engines. CCRG reviewed this new information, in conjuction with reviewing an update on Escape reports, and began to investigate potential cause for Fusion reports, including analyses of vehicles and field returned parts.

March 2017 – A Technical Review Group (TRG) meeting was convened to review the new data on Fusion as well as the updated data on Escape. The TRG recommended that this concern be referred to the Field Review Committee (FRC) and that all vehicles in North America equipped with a 1.6L GTDI engine built prior to February 14, 2014, be included in the recommendation, regardless of the presence or lack of field reports.

On March 20, 2017, Ford’s FRC reviewed the concern and approved a field action.

Mar 29, 2017 | DEARBORN, Mich. Ford Issues Three Safety Recalls and One Safety Compliance Recall in North America

DEARBORN, Mich., March 29, 2017 – Ford Motor Company is issuing three safety recalls and one safety compliance recall in North America. Details are as follows:

Ford issues safety recall for certain 2013-15 Ford Escape, Ford Fiesta ST, Ford Fusion and Ford Transit Connect 1.6-liter GTDI vehicles for under-hood fre risk

Ford is issuing a safety recall in North America for approximately 230,000 2014 Ford Escape, 2014-15 Ford Fiesta ST, 2013-14 Ford Fusion and 2013-15 Ford Transit Connect vehicles equipped with 1.6-liter GTDI engines. Ford’s investigation of these vehicles has identified a risk of under-hood fires.

In the affected vehicles, a lack of coolant circulation could cause an engine to overheat, resulting in a crack in the cylinder head. A cracked cylinder head can result in a pressurized oil leak. Oil that comes into contact with a hot engine surface increases the risk of a fire in the engine compartment.

Ford is aware of 29 reports of fire associated with this issue in the United States and Canada. No injuries have been reported.

Affected vehicles equipped with 1.6-liter GTDI engines include:

2014 Escape – Louisville Assembly Plant, Feb. 12, 2013 to Sept. 2, 2014 2014-15 Fiesta ST – Cuautitlan Assembly Plant, Jan. 22, 2013 to May 27, 2014 2013-14 Fusion – Hermosillo Assembly Plant, Feb. 15, 2012 to June 6, 2014 2013-15 Transit Connect – Valencia Assembly Plant, June 13, 2013 to Dec. 14, 2014 There are approximately 230,756 vehicles equipped with 1.6-liter GTDI engines located in North America, including 208,584 in the United States and federalized territories, 21,854 in Canada and 318 in Mexico. The Ford reference number for this recall is 17S09.

Ford will mail customers instructions from the owner’s manual on how to check and refill coolant. Customers can continue to drive their vehicles, but should see their dealer if their vehicle exhibits a coolant leak, overheating or frequently needs coolant added. When service kits are available, dealers will install a coolant level sensor with supporting hardware and software at no charge to the customer.

Ford Motor Company expands safety recall for certain 2014 Ford Fiesta, 2013-14 Ford Fusion and 2013-14 Lincoln MKZ vehicles to replace door latches

Ford Motor Company is expanding a previously announced safety recall regarding door latches to include approximately 211,000 more vehicles. Affected vehicles include 2014 Ford Fiesta, 2013-14 Ford Fusion and 2013-14 Lincoln MKZ vehicles.

In the affected vehicles, the pawl spring tab in the side door latch could break. A door latch with a fractured pawl spring tab typically results in a “door will not close” condition. A door that opens while driving increases the risk of injury.

Ford is not aware of any accidents or injuries associated with this issue in the vehicles included in this supplement to safety action 15S16.

Affected vehicles include:

2014 Fiesta – Cuautitlan Assembly Plant, June 1, 2013 to Oct. 31, 2013 2014 Fusion – , June 18, 2013 to Oct. 31, 2013 2013-14 Fusion – Hermosillo Assembly Plant, June 1, 2013 to Oct. 31, 2013 2013-14 Lincoln MKZ – Hermosillo Assembly Plant, June 1, 2013 to Oct. 31, 2013

There are 210,619 vehicles affected in this expanded recall in North America, including 191,432 in the United States and federalized territories, 10,996 in Canada and 8,191 in Mexico. The Ford reference number for this recall is 15S16.

Dealers will replace all four side door latches with a more robust service door latch at no cost to the customer.

Ford issues safety recall for certain 2017 Ford F-450 and F-550 vehicles to replace the driveshaft

Ford is issuing a safety compliance recall for approximately 548 2017 Ford F- 450 and F-550 vehicles to replace the driveshaft. Affected vehicles may experience driveline vibration caused by a powertrain system resonance condition at speeds above 75 mph. Continued operation of a vehicle at these speeds could result in a resonance frequency that may fracture transmission and/or driveline components. Fracture of the transmission and/or driveline components may result in a loss of motive power without warning while driving, or unintended vehicle movement in park if the parking brake is not applied, increasing the risk of injury or crash.

Ford is not aware of any accidents or injuries associated with this issue.

Affected vehicles include:

2017 F-450/F-550 – Kentucky Assembly Plant, June 6, 2016 to Feb. 21, 2017 2017 F-450/F-550 – Plant, Feb. 16, 2016 to Feb. 21, 2017

There are approximately 548 vehicles located in North America, including 509 in the United States and 39 in Canada. The Ford reference number for this recall is 17S08.

Dealers will replace the two-piece driveshaft with a new threepiece driveshaft and two center bearing brackets at no charge to the customer.

Ford issues safety compliance recall for certain 2017 Ford Edge vehicles to repair windshield header welds

Ford is issuing a safety compliance recall for approximately 111 2017 Ford Edge vehicles for missing windshield header welds.

Affected vehicles may have been built with missing welds in the windshield header portion of the body sheet metal. Vehicles with an improperly welded windshield header may have reduced lateral structural integrity, potentially increasing the risk of injury in a sideimpact crash.

Ford is not aware of any accidents or injuries associated with this issue.

Affected vehicles include certain 2017 Edge vehicles built at Plant, Feb. 21, 2017 to Feb. 22, 2017.

The recall involves approximately 111 vehicles located in North America, including 84 in the United States, 26 in Canada and one in Mexico. The Ford reference number for this recall is 17C05.

Dealers will repair windshield headers at no cost to the customer. About Ford Motor Company Ford Motor Company is a global automotive and mobility company based in Dearborn, Michigan. With about 201,000 employees and 62 plants worldwide, the company’s core business includes designing, manufacturing, marketing and servicing a full line of Ford cars, trucks and SUVs, as well as Lincoln luxury vehicles. To expand its business model, Ford is aggressively pursuing emerging opportunities with investments in electrification, autonomy and mobility. Ford provides financial services through Ford Motor Credit Company. For more information regarding Ford and its products and services, please visit www.corporate.ford.com.