The Voice All Conference Grants (One for Friends United for Libraries Has Dedicated Issues of the Voice, Along with and One for Trustees)

THE for America’s Libraries VOICE ISSN 1084-4694 VOLUME 13, ISSUE 6 NOVEMBER/DECEMBER 2012 Top 10 United for Libraries member benefits you may have missed

The newsletter you are holding is this new generation of volunteers. one of the top-rated benefits of United 5. New free and discounted webcasts for Libraries members, but there are Starting in early 2013, United many more advantages of membership. for Libraries will begin offering Below is a top 10 list of United for regular webcasts that will be free Libraries member benefits you may be or discounted to members. Top- IN THIS ISSUE overlooking. The resources and details ics will include board governance, President’s Message 2 can be found in the Friends & Founda- combined vs. separate Friends and tions Zone and/or the Trustee Zone at Foundation groups, and advocacy. News & Notes 3 www.ala.org/united. For assistance in 6. Toolkits/practical guides United for Framework for Foundations 6 logging in, call (800) 545-2433, ext. Libraries members receive access Tools for Trustees 8 2161, or email [email protected]. to eight in-depth toolkits on topics such as starting a Friends group, Focus on Friends 12 1. Free publications, including 101+ running effective board meetings, Friends on Campus 15 Great Ideas for Libraries and and selling books online. Good Ideas from the Network 16 Friends Members can access four 7. ALA Store discount United for complete publications, including Libraries members receive a 10% Conference Update 20 101+ Great Ideas for Libraries and discount on eligible items from the Book Club Choices 22 Friends, which contains simple, in- ALA Store (www.alastore.ala.org). Corporate Sponsors & Board of Directors 23 novative, and test marketed ideas (Member discounts do not apply to collected from Friends countries special offers or sets.) Books for Babies 24 around the country. Other avail- 8. Awards Members are eligible to able publications are Making Our apply for several United for Librar- Voices Heard: Citizens Speak Out ies Awards, including the Trustee for Libraries, Getting Grants in Citation Award, Major Benefactor Your Community, and A Library Award, Baker & Taylor Award, Board’s Practical Guide to Self- National Friends of Libraries Week Evaluation. Awards, and two ALA Annual LITERARY LANDMARKS 2. Archived issues of The Voice All Conference grants (one for Friends United for Libraries has dedicated issues of The Voice, along with and one for Trustees). new Literary Landmarks in Colorado, issues of the Friends of Libraries 9. Book Lovers’ Calendars Members Ohio, and Connecticut. U.S.A. newsletter, News Update, save $10 on The Book Lover’s Cal- page 4 are accessible to members in PDF endar (purchases are available in format in the members-only zones. quantity of 30 for $2.50 each, plus BEST FRIENDS AWARDS 3. Trustee Academy This five-part 5% for shipping and handling). The winners of the 2011 Best Friends series of online courses for Trustees Many Friends groups sell these for Awards are announced. is deeply discounted for United for the retail price of $12.99 — they page 12 Libraries members; in addition, make a great fundraiser. two courses will be added in early 10. Literary Landmark United for Li- MIDWINTER/ANNUAL PREVIEW 2013. braries members save $200 when 4. Baby Boomer Volunteers for Li- dedicating a Literary Landmark in Plan ahead for the ALA Midwinter braries and Friends United for Li- their community. For more infor- Meeting in Seattle and the ALA Annual braries members save $100 off this mation, visit www.ala.org/united/ Conference in Chicago. three-part series of webcasts that products_services/literaryland- page 20 discuss how to attract and retain marks.

www.ala.org/united 1-800-545-2433, ext. 2161 1 President’s Message

Thriving as United for Libraries Candidates sought for As you know, effective Sept. 4, sent to mem- United for Libraries 2012, ALTAFF became “United for bers. We will board Libraries: The Association of Library continue to United for Libraries is seeking Trustees, Advocates, Friends and Foun- work together candidates for its 2014-2015 Board of dation.” to find ways Directors. With our new name comes oppor- of increasing Open positions are President-Elect, tunities and challenges. The following revenues and Friend at Large (2), and Trustee at are ways I feel that we can help our reducing ex- Large (2). Each position is for a pe- association thrive. I am asking for your penses. riod of three years. Eligible candidates help with the following issues: Gail Guidry Griffin must be personal members of ALA and Of course, United for Libraries United for Libraries. Those serving on • We are seeking to increase mem- we’ve also seized President the board are expected to attend both bership on all levels. This will in- some exciting the Midwinter Meeting and Annual clude Trustees, advocates, Friends, opportunities. United for Librar- Conference, in addition to participat- and Foundations. Please spread the ies recently received a $75,000 grant ing remotely in board business between word about the benefits of being a from the Neal Schuman Foundation, Midwinter and Annual. United for Libraries member. Ask part of which will be used to create a Interested candidates should sub- your colleagues and associates to Power Guide for communities to use mit a letter of interest indicating what join. as a blueprint for success in advocacy position they are interested in, and a • We will continue to provide pro- campaigns. (See page 3.) In addition, CV or resume. Materials should be grams and speakers that will 20 localities will be selected to receive emailed to United for Libraries Ex- encourage attendance at ALA’s expert consulting services on site in ecutive Director Sally Gardner Reed Midwinter Meeting and Annual order to develop advocacy campaigns. ([email protected]) by Jan. 2, 2013. Conference. If you have sugges- Information and applications for these tions for future programs, please mini-grants for consulting services will email me at [email protected]. be available in early 2013. la.us. The annual program com- Due to this grant, and the wide The Voice for America’s Libraries mittee has been working hard and variety of activities and awards that is published six times a year has an excellent draft program pre- United for Libraries sponsors, we have by United for Libraries: The pared, but we are always looking been receiving great press in the library Association of Library Trustees, for future ideas. world. I encourage all of you to be- Advocates, Friends and • I have asked the United for Librar- come more actively involved in United Foundations, a division of the ies staff to look at ways to maxi- for Libraries by serving on committees, American Library Association mize the use of funds, and have sending in your articles and great ideas (ALA). suggested the possibility of elimi- for The Voice, and contacting me at For membership information, nating one issue of the The Voice [email protected] with ideas call (800) 545-2433, ext. 2161, and replacing it with a digital copy you have for programs in the future. email [email protected], or visit www.ala.org/united.

ALA releases new ‘Quotable Facts’ for 2012 United for Libraries One of the American Library As- foldout card packed with quotes about 109 S. 13th St. sociation’s most effective and com- America’s libraries, how they are used, Suite 117B monly used advocacy tools, “Quotable and how they continue to be an inte- Philadelphia, PA 19107 Facts about America’s Libraries” has gral part of lifelong learning. Send editorial contributions, been updated with the most current Packs of 100 in English and 50 in articles, newsletters and news research, including a new “Technol- Spanish are available for $10 (includes releases attention The Voice ogy Trends” section. It provides quick, shipping and handling) per pack. They to the address above. pertinent talking points and thought- can be downloaded free of charge at provoking information for anyone in- www.ala.org/offices/ola/quotablefacts/ The Voice is a copyrighted terested in making the case for public, quotablefacts. To purchase the cards, publication and cannot be school, and academic libraries. call (800) 545-2433, ext. 2428, or photocopied and distributed. “Quotable Facts” is a wallet-sized, email [email protected].

2 www.ala.org/united 1-800-545-2433, ext. 2161 News & Notes

United for Libraries secures $75,000 from Cause Brokers offers Neal-Schuman Foundation innovative way to United for Libraries has secured name and generous resources attached fundraise $75,000 from the Neal-Schuman Foun- to our efforts to provide support for dation to support library advocacy at communities fighting for their librar- the local level for libraries with trou- ies.” United for Li- bled budgets. The opportunity to apply for ex- braries welcomes The Citizens-Save-Libraries grants pert consultation will begin in January Cause Brokers will send expert advocates to 20 loca- 2013, and the first 10 libraries will be as a Corporate tions over the course of two years to selected in April. Among the criteria Friend. Cause help Friends of the Library groups, to apply will be a willingness of recipi- Brokers has cre- library directors, and Trustees develop ent libraries to “pay it forward” by ated an easy, sig- individual blueprints for advocacy sharing what they learn with others in nificant, and sustainable way to help campaigns to restore, increase, or save their states through presentations at lo- Friends groups raise money for their threatened library budgets. cal conferences, articles written for the libraries. “The Neal-Schuman Foundation state library association journal, and is thrilled to provide funding for the a willingness to answer questions and Here’s how it works: ‘Citizens-Save-Libraries’ training grants support other advocacy campaigns via and power tools,” said Patricia Glass digital media and Skype. Details on • If you know someone buying or Schuman. “Today, more than ever, applying will be available on the Unit- selling a home, have them contact libraries need articulate and savvy sup- ed for Libraries website in early 2013. Cause Brokers to match them with porters. Not only will the 20 librar- In order to leverage the grant a REALTOR.® ies chosen benefit from the efforts of across the country, a power guide will • At closing, Cause Brokers will do- trained, savvy, and articulate support- be developed that will be freely avail- nate ½ a percent of the home’s sale ers, the resources developed will help able to all that will lay out a step-by- price to the library. For example, if advocates in communities across the step blueprint for libraries to follow in they buy a $200,000 home, Cause country speak out loudly, proudly, and generating their own campaigns. Brokers will donate $1,000. effectively. This is the largest grant in The Neal-Schuman Foundation, the foundation’s history, and it is our established in 2000 by Neal-Schuman It’s as simple as that; there are no final one. We will disband at the end of Publishers’ founders Patricia Glass fees or other requirements. this year.” Schuman and John Vincent Neal, “This gift is especially meaning- strives to aid and promote chari- Cause Brokers will help groups ful to me coming, as it does, from table research and education for the craft a campaign for reaching out to the Neal-Schuman Foundation,” said improvement of libraries. An active library staff, Friends, and patrons: United for Libraries Executive Direc- American Library Association member tor Sally Gardner Reed. “Pat Schuman and past president (1991-92), Schuman • Cause Brokers provides customiz- has left a tremendous legacy for library founded the Library Advocacy Now able collateral including book- advocacy over the course of her career. program and co-founded the Library marks, posters, and flyers. I’m proud to have the Neal-Schuman Champions program. • Cause Brokers creates and hosts a dedicated webpage to promote the partnership. Save the date: Virtual Library Legislative Day • Cause Brokers helps with articles, Virtual Library Legislative Day is Washington Office, ALA Chapter Rela- press releases, and social media part of ALA’s National Library Legisla- tions, and the ALA Office for Library outreach. tive Day on May 8, 2013, when hun- Advocacy will lead Virtual Library dreds of library advocates will descend Legislative Day, an opportunity for all To get started, contact Cause on Capitol Hill to meet with members library advocates to make their voices Brokers at (855) 76-CAUSE or info@ of Congress and their staffs. Library heard on a national level. Now in its causebrokers.com. advocates who cannot make it to Capi- 11th consecutive year, the virtual cam- Cause Brokers was co-founded by tol Hill for the event can still be a part paign continues to support the efforts a librarian as a labor of love, and was of the effort by calling and/or emailing of those who attend this important day established to help libraries and other their elected officials on May 8, or any in Washington, D.C., and meet with worthy causes build great communi- time the week of May 6-10. their elected officials in person. For in- ties through home buying and selling. United for Libraries, the ALA formation, visit www.ala.org/nlld. Learn more at www.causebrokers.com.

November/December 2012 3 News & Notes

EveryLibrary launched as Strater Hotel in Durango, Colo., designated a Literary national PAC for libraries Landmark in honor of Louis L’Amour EveryLibrary launched on Sept. 5 Room 222 of the Strater Hotel in as the first and only national political Durango, Colo., was dedicated a Lit- action committee (PAC) for libraries. erary Landmark in honor of Western Focused exclusively on local library author Louis L’Amour (1908-1988) on ballot initiatives and measures, Every- Aug. 25. Library is dedicated to helping libraries In addition to many other visits, win at election time. The organization, for more than 10 years L’Amour, and found online at www.everylibrary.org, often his family, spent the month of will fundraise nationally to support lo- August staying in room 222 of the cal library ballot committees and PACs, Strater Hotel. The room was directly and provide them with technical sup- above the Diamond Belle Saloon, port and consultancy on how to run — where he said the sounds inspired him Rod Barker and Kathy L’Amour unveil the and win — at the ballot box. to write. Literary Landmark plaque for Louis L’Amour. “EveryLibrary is built on the idea Guests at the Literary Landmark that any library ballot initiative any- dedication included Paula Wiseman time in libraries and bookstores across where matters to every library every- and Wayne Bedor of the Friends of the the world. He won the Western Writ- where,” says John Chrastka, executive Durango Public Library. L’Amour’s ers of America’s Golden Spur Award, director of EveryLibrary. “EveryLi- widow, Kathy L’Amour, unveiled the and in 1983 Congress awarded him brary will allow us to raise funds and plaque along with Strater co-owner the National Gold Medal, followed by support specific ballot measures that and CEO Rod Barker. Following the the Medal of Freedom a year later. His keep libraries open and thriving. Elec- dedication was the Strater Hotel’s books have been translated into more tions are the ‘last mile’ of library advo- 125th birthday community party from than 15 languages, and by 2000, 12 cacy and this new PAC is an amazing 5 to 8 p.m. The party included live mu- years after his death, more than 60 mil- opportunity for our community to talk sic by Blue Moon Ramblers and Wild lion copies of his books had been sold. directly to voters.” Country, along with food, prizes, and a Partnering with United for Librar- During each election cycle, library birthday toast. ies for the dedication were Friends of districts and other jurisdictions put L’Amour left school in the 10th the Durango Public Library, Rod and hundreds of millions of dollars in grade, but throughout his life he spent Laurie Barker, and the Strater Hotel. bonds, milliages, levys, and other tax- ing authority on local ballots. EveryLi- brary will be organized as a 501(c)(4) Elihu Burritt Library at Central Connecticut State social welfare organization to support University designated a Literary Landmark these campaigns through non-partisan, pro-library voter education and get out The Elihu Burritt Library at Cen- contains extensive correspondence, the vote work. “We want to work with tral Connecticut State University in personal notes, lectures, photos and his the local committee to enhance their New Britain was designated a Literary published works as well as publications efforts,” says Chrastka. “This new na- Landmark on Thurs., Oct. 11, in honor about him. tional library PAC will make a real dif- of Elihu Burritt (1810-1879). University administrators, faculty, ference in your tax or bond campaign.” Burritt was an international peace and students were in attendance at the EveryLibrary is fundraising to advocate, abolitionist, writer, lecturer, dedication. Partnering with United for underwrite the fees associated with its and consular agent to Birmingham, Libraries for the dedication were the legal filings and to create campaign England, appointed by President Abra- Skinner, Cargill, and Bradley families, toolkits, voter education materials, and ham Lincoln. He was a linguist who who established an endowed scholar- messaging targeted to 2013 election started learning foreign languages ship announced at the dedication. initiatives. Individuals, corporations, while apprenticing at a local forge The Elihu Burritt Family Scholar- unions, and certain foundations are eli- and this practice as well as his public ship Fund will benefit a CCSU under- gible to donate. EveryLibrary will use speeches earned him the nickname of graduate matriculated student in good donations to support local committees the “Learned Blacksmith.” standing, with GPA 3.0 or better, who and PACs while providing technical as- His writings are housed at the is engaged in an academic assignment sistance to campaigns. Central Connecticut State University which will require use of the Burritt For more information, visit www. (CCSU) Library and in the New Britain library resources, and in particular the everylibrary.org. Public Library. The CCSU collection Elihu Burritt Collection.

4 www.ala.org/united 1-800-545-2433, ext. 2161 News & Notes

Cleveland Heights (Ohio)-University Heights Library About Literary Landmarks designated a Literary Landmark in honor of Harvey Pekar The Cleveland Heights (Ohio)-Uni- The Literary Landmarks versity Heights Public Library (Heights Association was founded in 1986 by Libraries) was designated a Literary former Friends of Libraries U.S.A. Landmark in honor of Harvey Pekar (FOLUSA) president Frederick G. (1939-2010), author of the iconic com- Ruffner to encourage the dedication ic book American Splendor, on Satur- of historic literary sites. The first day, Oct. 14 at the Lee Road Branch of dedication was at Slip F18 in Bahia Heights Libraries. Pekar spent count- Mar, Fla., the anchorage of the Busted less days at the library, working on sto- Flush, the houseboat home of novelist ries that celebrated the common man John D. MacDonald’s protagonist and his hometown. Travis McGee. In 1989, the Literary A crowd of roughly 175 fans, Landmark project became an official friends, and family of Pekar attended FOLUSA committee. Literary the program “Harvey Pekar: A Liter- Landmarks continues to be a program ary, Library Life” at the Lee Road of United for Libraries. branch of Heights Libraries. The Dedications have included Literary Landmark dedication event homes of famous writers (such included the unveiling of a Harvey as Tennessee Williams, Elizabeth Pekar statue, which was donated to Bishop, Marjorie Kinnan Rawlings, Heights Libraries by Pekar’s widow, and William Faulkner), libraries and Joyce Brabner. The unveiling followed museum collections, literary scenes a presentation by JT Waldman, the il- (such as John’s Grill in San Francisco, lustrator who collaborated with Pekar photo credit Sheryl Banks immortalized by Dashiell Hammett, on Pekar’s posthumously published Joyce Brabner and local artist Justin Coulter and Willa Cather’s Prairie near Red book Not the Israel My Parents Prom- designed an interactive sculpture that was Cloud, Neb.), and even “Grip” the ised Me. unveiled as part of the Literary Landmark Raven, formerly the pet of Charles The piece reflects the man it hon- dedication at the Lee Road Branch of Heights Dickens and inspiration to Edgar Allan ors. Instead of a life-size depiction of Libraries. The base of the piece is a real Poe and now presiding (stuffed) at the wooden desk where library visitors can sit and Rare Books Department of the Free Pekar striking a heroic pose, Brabner work. and local artist Justin Coulter designed Library of Philadelphia. an interactive sculpture that invites the me closure.” Recent additions include the Jones viewer to consider Pekar’s down-to- In addition to Waldman and the Library in Amherst, Mass.; the Eudora earth diligence as well as his creativity: unveiling, local musician Marissa Welty Library in Jackson, Miss.; the base of the piece is a real wooden DeSantis performed an original song, the Ernest Hemingway Home and desk, with room for people to sit and “American Splendor,” that she wrote Museum; the Mark Twain Boyhood draw using supplies in the desk drawer. as a tribute to Pekar and his celebra- Home & Museum, and the boyhood On top of the desk is a larger-than-life tion of everyday life and ordinary home of Stanley Kunitz. comic book panel rendered in bronze, people. To date, more than 120 Liter- with Pekar (approximately 2 feet high) The crowd responded enthusiasti- ary Landmarks have been dedicated stepping out of the bottom of the panel cally to each presenter, with lots of across the country. United for Libraries onto the desk. applause, laughter, and even a few invites groups to apply for a Literary Waldman’s presentation focused tears. With their daughter Danielle Landmark designation for any special on the professional and personal re- by her side, Brabner spoke of Pekar’s location in a community that is tied to lationship he had with Pekar, which attachment to the library, concluding a deceased literary figure, author, or his grew while they worked on the book that theirs was a family “that always or her work. together. “When Harvey died I was iso- believed a library card was more im- A Literary Landmark dedication lated,” says Waldman, who completed portant than a charge card.” is a newsworthy event that can draw the book on his own after Pekar’s Heights Libraries Director Nancy attention to your library or group, and death, “But being here today with all Levin summed up the program this your rich literary heritage. For infor- these people who knew him and cared way: “We all miss Harvey. But with mation on applying, contact United for for him and shared the same grief I had this tribute and the statue, it’s like he’s Libraries at (800) 545-2433, ext. 2161, felt — it was very comforting. It gave back with us.” or [email protected].

November/December 2012 5 Framework for Foundations

Austin (Texas) Public Library Friends Foundation cosponsors fourth annual Austin Teen Book Festival

The fourth annual Austin Teen Book Festival, sponsored by the Austin Public Library Friends Foundation and BookPeople, was held on Sat., Sept. 29. More than 3,000 fans gathered at the Palmer Event Center to welcome Texas’ own and keynote speaker Libba Bray, and 33 other talented young adult authors. The lineup included New York Times bestselling author of Matched, Fans lined up to purchase keynote speaker More than 3,000 people gathered at the Ally Condie, and Where Things Come Libba Bray’s new book, The Diviners. Palmer Event Center in Austin for the fourth Back author, John Corey Whaley, a annual Austin Teen Book Festival. Morris and Printz Award winner. Bray’s address began with a light the über-popular gothic teen romance from local cultural organizations, who saber duel with BookPeople’s Kids series Beautiful Creatures, and Neal provided teens attending the festival Outreach Coordinator, Topher Brad- Shusterman, author of the ALA-award- with information about various ways field, and ended with a comical rendi- winning futuristic thriller Unwind and in which they could become engaged in tion of “Total Eclipse of the Heart.” it sequel, Unholy. other cultural activities around town. Hayden, Teen Book Press Corps, stated Teens attended various panels or- Exhibitors included Austin Bat Cave, of Bray, “…the woman can command ganized by genre, including romance, Badgerdog, Genaustin, Long Center for a room. Well done, Libba, well done.” fantasy, realistic fiction, and thriller/ the Performing Arts, and several oth- Since the Foundation became its action/mystery panels. ers. sponsoring organization last year, the Many attendees come away from BookPeople, a festival co-sponsor, Austin Teen Book Festival’s attendance the festival with more than a desire to set up shop at the event, allowing teens has more than doubled from 1,000 bury their nose in a new book – some to purchase new reading material as attendees in 2010 to nearly 3,000 in teens are inspired by the event to try they met and discovered new authors. 2011, establishing it as the largest teen their hands at fiction writing. Many of the authors in attendance book festival in the country. “I had a parent tell me that after were available to sign brand-new or “The Austin Teen Book Festival’s her daughter attended the festival, she well-loved, dog-eared copies of teens’ rapid growth is a testament to the came home and said she wanted to be favorite books. Fans swarmed the ex- extent to which the event is valued by a writer and she started writing,” says hibit booths, walked away with prizes, teens, parents, librarians and teachers,” Austin Teen Book Festival Director purchased more than 2,500 books, says Tim Staley, Library Foundation Heather Schubert. “It definitely inspires and took their picture in the Penguin Executive Director. not just reading, but writing as well.” “Reach” bubble. Other featured authors included For the first time this year, the For more information on the festi- Jessica Lee Anderson, along with Kami Foundation broadened the scope of the val, visit www.austinteenbookfestival. Garcia and Margaret Stohl, creators of festival to include exhibitors, primarily com.

Apply for United for Libraries’ Major Benefactor Citation

Giving public recognition to an in- library, can let your community know Applicants are asked to include dividual, family, or corporate body that that gifts to the library are truly appre- documentation describing the nature has made a major gift to your library ciated and make a real difference. of the library’s relationship with the will generate publicity that can encour- Major Benefactor Citation re- benefactor, why the gift is considered age other gifts as well. cipients are featured on the United for major, and any publicity generated as United for Libraries’ Major Bene- Libraries website, and a press release a result of the gift. To apply for the factor Citation comes with a plaque for about each recipient is issued through citation, visit www.ala.org/united and the library and a plaque for the donor. ALA. Please allow six weeks from the click on “Awards & Grants.” For more These plaques, along with a library cel- time of application for receipt of both information, call (800) 545-2433, ext. ebration and a press release from your plaques. 2161, or email [email protected].

6 www.ala.org/united 1-800-545-2433, ext. 2161 Framework for Foundations

Chicago Public Library Foundation hosts Carl Sandburg Literary Awards Dinner, celebrating 65 Information for members of Chicago’s literary community Foundations, in- The Chicago Public Library Foun- columnist Jonathan Eig (Luckiest Man, cluding past is- dation (CPLF) and the Chicago Public Opening Day); young adult fiction Library hosted more than 65 noted author Kat Falls; cartoonist Nicole sues of The Voice, authors at the Carl Sandburg Literary Hollander; celebrated broadcasters Lee past “Friends on Awards (CSLA) Dinner on Wed., Oct. Phillip Bell, Bill Kurtis, Rick Kogan 17. and Walter Jacobson; Pulitzer Prize Campus” columns, All authors, who were either Chi- finalist for fiction Ward JustUnfin ( - special offers, pub- cagoans or had ties to Chicago, joined ished Season); Pulitzer Prize- and Tony the evening’s CSLA winners Don DeL- Award-winner Bruce Norris (Cly- lications, and tool- illo (Underworld, Cosmopolis), Walter bourne Park); master sommelier and Isaacson (Steve Jobs) and 21st Century host of Check Please Alpana Singh; kits, is available to Award Winner Nami Mun (Miles from world-renowned photographer Victor United for Libraries Nowhere) for dinner and an intimate Skrebneski; Sen. Adalai Stevenson III, discussion led by National Public Ra- and bestselling authors Scott Turow, Foundation personal dio (NPR) host and author Scott Simon Aleksander Hemon, Sara Paretsky, and and group mem- at The Forum on the campus of the Gillian Flynn. University of Illinois at Chicago. The dinner is the only major fund- bers. To log in to “To be in a room with more than raising event of the Chicago Public the Friends & Foun- 65 noted authors, all of whom have Library Foundation, and proceeds contributed mightily to Chicago’s liter- support innovative library programs dations Zone and ary legacy, is a truly impressive experi- including One Book, One Chicago, access resources, ence,” said Rhona Frazin, president the family summer reading program, and CEO of the Chicago Public Library Teachers in the Library, Cyber Naviga- visit www.ala.org/ Foundation. tor computer tutors, and innovative united and click on Host of NPR’s Weekend Edition teen and early learning initiatives. Saturday and author of five works of Sponsorship packages for tables “Friends & Founda- fiction and nonfiction, includingPretty of eight guests plus a renowned author Birds and Windy City: A Novel of were made available at the $50,000, tions Zone.” If you Politics, Chicago native Scott Simon $25,000, $15,000 and $10,000 levels. need your login or engaged honorees Don DeLillo and Individual tickets were $1,000 and Walter Isaacson in a discussion about $2,500. password, please their works and careers. The Chicago Public Library Foun- email United for Li- The celebratory evening, co- dation supports collection develop- chaired by Trisha Rooney Alden and ment, programs and technology initia- braries at united@ Michael Sacks and produced by Donna tives that connect library users to their ala.org or call (800) LaPietra, began with a cocktail recep- community and to the world and en- tion at 6 p.m. followed by an elegant sure that all Chicagoans have the free- 545-2433, ext. dinner at 6:45 p.m. Prominent authors dom to read, to learn and to discover 2161. with ties to Chicago were seated at at the Chicago Public Library. each table and engaged guests from the Through the support of many city’s business, civic, and cultural com- civic-minded individuals, corpora- munities in conversation. tions, and foundations, the foundation To submit a story to Frame- Featured authors included Edgar provides ongoing funding for library work for Foundations, email Award winners and past Carl Sand- collections and a variety of community- it to [email protected], fax it to burg 21st Century Award honorees responsive programs. (215) 545-3821, or send it to Blue Balliett (Chasing Vermeer) and In the past 26 years, the founda- United for Libraries, 109 S. Theresa Schwegel (Officer Down); tion has provided nearly $50 million in 13th St., Suite 117B, Philadel- One Book, One Chicago author Stuart support to the Chicago Public Library. phia, PA 19107. Dybek; New York Times best-selling For more information, visit www. novelist and Chicago Magazine sports cplfoundation.org.

November/December 2012 7 Tools for Trustees

Ask a Trustee the library is right now, and What’s for Lunch? should include data on collection, BY SHIRLEY LANG circulation, programs, services, A librarian writes: We are a well- Former Trustee, Syosset (N.Y.) Public Library etc.; Identify staff shortages. Take funded small suburban library. note of the condition of building Recently, one of our patrons brought One From Column A or B? and grounds and what is needed in a platter of sandwiches and cookies (i.e. more space, new HVAC, from the local deli for the staff. When A Trustee writes (on the United for etc.). Having all this information our director heard about this, she was Libraries electronic discussion group will save valuable time for your furious and immediately had a sign for Trustees): Please discuss the pros consultant. made that said, “No food or drinks are and cons of long range planning with allowed to be brought into the library.” a consultant. This would be an all 2. Meeting with a consultant: The Many of the staff, including the board vs. board/staff event. The library initial meeting should be with director, live in the community, so our director would be present in both the board and director to discuss friends are also the ones who support scenarios. the information in the statistical and use the library. The library director snapshot and what additional data is referred to as “Ms. Icicle” by some Many states require public libraries is needed. because of her frosty and unfriendly to have a long range plan of service. demeanor. Is there anything we can do Even when this is not a requirement, it 3. Staff input*: Since staff usually to change things here? is a smart way to pull together all the provides the director with reports decisions about budgeting, personnel, on what’s happening in their According to the Emily Post Institute, capital improvements, and library specific departments, what is it is the custom to give a gift or tip as services. lacking, and what may be needed, a show of appreciation for services they can offer information useful rendered. Some service providers, such Every plan has the same general to the planning process. as food servers, hairdressers, doormen, components. The plan should include etc., rely on tips to supplement their the library’s mission, goals, and 4. Community input*: This gives income. A small gift (cookies, candy, objectives, as well as the action steps participants a sense that their flowers, etc.) to professionals such as to reach an objective, and, finally an opinions matter and that by nurses, librarians, etc., is a way to say evaluation process. reaching out to them the library thank you for what they do. wants to provide the best service Long range planning prepares for the possible. This also engenders No doubt your library user is future. Strategic planning is based on support for the library. upset that her attempt to express the premise that change is necessary, appreciation to all of the staff was so and focuses on what we have to do *Caveat — When staff or rudely dismissed. For your director now in order to operate efficiently five community members offer you to bite the hand that feeds her is sad. years into the future. advice and you do not follow One must wonder if your director is through, they tend to get angry, under extreme stress in her personal Operational planning (short range) so participants must also be made life — perhaps she has a sick family focuses on improvements of current aware that everything they want member, or financial difficulties, or she services, immediate needs, and the may not be practical or feasible. is the victim of some sort of abusive allocation of available resources. environment, and the library is the 5. Review of report: Prioritize items only place where she has some control? The Public Library Association has an for short and long term goals and Apparently she is unaware of the excellent publication, Implementing plan for budget implications. negative impact her demeanor has on for Results; for information visit www. the library. alastore.ala.org/detail.aspx?ID=2489. Final step: Acceptance and approval of the complete plan. There is very little you can do. How do It is a smart and conscientious board you bring this to the board’s attention that takes on the task of creating a long When deciding which plan to choose, without the possibility of retaliation? range plan for the library. Consider the you can choose from “column A” Consider having the majority of the following steps: — with staff/community input — or staff sign a letter to the board outlining “column B” — without. Either way, this and asking for a meeting or you 1. Preparation: This should include you will end up with a quality long may have a union or staff association a statistical snapshot of where range plan. that could do this. Remember, there is

8 www.ala.org/united 1-800-545-2433, ext. 2161 Tools for Trustees strength in numbers. You cannot do BoardSource Q&A this on your own. A member of the public could also write to the board Is it acceptable for a board member board members can be more easily president at his/her home address. to have a personal relationship with a rotated off. staff member? • The board has the possibility of Dealing with the public can sometimes Some nonprofit organizations have working with active community be stressful, and I offer a bouquet of nepotism and fraternization policies members who can devote only a thanks to all of you. that forbid board members from hav- few years to board service. ing family or other close relations with • Board members experience a better The above are the opinions of the staff. If you do not have a policy, each rotation of committee assignments. author and do not constitute legal situation needs to be treated as a spe- • A regular infusion of fresh ideas advice. Procedures may vary depending cial case. The board should determine and new perspectives is brought on if your board is governing or whether it can or wants to live with onto the board. advisory. Always check with the library this potentially difficult situation. • The board gains a regular aware- attorney regarding legal issues. Here are some issues to discuss: ness and pays attention to the • Do you have a strong conflict-of- changing group dynamics. interest policy? Do you have a con- • Limits present an opportunity for fidentiality policy? the board and the retiring board • Is a board member able to make member to reassess a mutual Archived Ask a unbiased decisions when a close willingness to continue working friend is possibly benefiting from together with the possibility of Trustee columns, the outcome? enlarging the circle of commit- • Is the board concerned about con- ted supporters by keeping retired along with toolkits, fidential board issues being passed board members involved. current and past on to staff? • Is the chief executive aware of this Disadvantages of term limits: newsletters, publi- situation? How does he or she feel • the loss of expertise and organiza- cations, and special about a staff member having direct tional memory; contact with a board member, and • the board spends more time dedi- offers for Trustees, possibly passing on unfiltered in- cated to recruitment and orienta- formation to his or her supervisor? tion; and are available on the • Is it possible that this staff member • additional efforts are needed to United for Libraries gains an indirect influence in the keep the group cohesive. operations of the organization? website, www.ala. Ultimately, it is important to focus Disadvantages of not having term org/united. Click on on a strong confidentiality policy and limits: discuss ethical behavior in general rath- • stagnation if no change occurs “Trustee Zone” and er than assume that a fraternization among the board members; policy will eliminate the problem. • perpetual concentration of power sign in with your For more information, see Manag- within a small group; login and password. ing Conflicts of Interest: A Primer for • intimidation of the occasional new Nonprofit Boards. member; • tiredness, boredom, and loss of If you need help What are the advantages and disadvan- commitment by the board; and tages of term limits? • loss of connection to the con- logging in, please, Many boards find that setting term stituency due to a change in demo- limits can be beneficial. The following graphics or environmental factors. call (800) 545- are some advantages of a term limit 2433, ext. 2161, or policy: References: Charles F. Dambach, • Bringing diversity onto the board Structures and Practices of Nonprofit email united@ala. is easier. Boards (BoardSource 2003). org. • The board has a built-in balance of continuity and turnover. From www.boardsource.org; used with • Passive, ineffective, or troublesome permission.

November/December 2012 9 Tools for Trustees

Order ‘The Complete Trustee award applications due Dec. 31 Library Trustee Handbook‘ United for Libraries gives two is no sufficiently outstanding achieve- Give your awards annually to Trustee members: ment brought to the attention of the Trustees the tools the ALA Trustee Citation and the Awards Committee. needed to trans- United for Libraries/Gale Outstanding The United for Libraries/Gale late their experi- Trustee Conference Grant, The applica- Outstanding Trustee Conference Grant ences and interests tion deadline for both is Dec. 31, 2012. enables public library Trustees to at- into strong results The ALA Trustee Citation, estab- tend the ALA Annual Conference. on behalf of their lished in 1941 to recognize public li- A grant of $850 plus full conference libraries with The brary Trustees for distinguished service registration is awarded annually to a Complete Library to library development, symbolizes and public library Trustee who has demon- Trustee Hand- honors the best contributions and ef- strated qualitative interests and efforts book. forts of the estimated 60,000 American in supportive service of the local public United for Li- citizens who serve on library boards. library. The Conference Grant, made braries Executive Director and former It is presented during the Opening possible by an annual gift from Gale public library director Sally Gardner General Session of the ALA Annual Cengage Learning, is administered by Reed draws on her years of success Conference. Recipients are expected United for Libraries. The winner will working with and consulting for Trust- to be present to accept the award, and be notified by late March of the Annual ees to provide Trustees with straight- expenses for attending must be borne Conference year. forward, easy-to-read guidance on how by the recipients or their library orga- To apply for the ALA Trustee Cita- to make the most of their vital role. nizations. tion or the United for Libraries/Gale She guides readers through impor- Trustee service may have been per- Outstanding Trustee Conference Grant, tant issues, including sustainable fund- formed on the local, state, regional or visit www.ala.org/united and click on raising and advocacy, hiring a library national level or at a combination of “Awards & Grants” then “Trustees.” director, strategic planning, director- levels. Equal consideration is given to Past winners may also be found on the Trustee collaboration, and policy de- Trustees of libraries of all sizes. Cita- website. Applicants who have ques- velopment. tions may not be awarded when there tions can email [email protected]. Readers of The Complete Library Trustee Handbook will be brought up to speed on optimizing board effective- Join the United for Libraries electronic discussion ness, board ethics issues, conflicts of group for Trustees interest, and efficient meeting management. A chapter on key issues for Trustees from all types of librar- Participants agree to abide by a libraries addresses intellectual freedom, ies are invited to participate in an few guidelines: user privacy, pay equity for library electronic discussion group focused on • The electronic discussion group is workers, privatization of public librar- topics of interest to library Trustees. a forum for those wishing to seek ies, and funding. The electronic discussion group is an and share best practices for library United for Libraries personal and information forum for those wishing to Trustees. group members can order the The seek and share best practices for library • You do not need to be an ALA Complete Library Trustee Handbook Trustees. member or United for Libraries for $35 (plus $4.95 shipping and When you send an email to the personal or group member to par- handling) — $20 off the retail price. electronic discussion group, it is auto- ticipate. Visit www.ala.org/united and click on matically sent to all subscribers, and • All participants are to be treated “Products & Services” then “Publica- their emails are sent to your email. In with courtesy. tions” for an order form. this way, Trustees from around the • Spam is not allowed. Members can also request to be country can share advice and their real • Commercial solicitation is prohib- invoiced by faxing the printable order world experiences. ited. form available online or by calling the Messages are automatically ar- For instructions on how to join United for Libraries office at (800) chived for future searching. Discussion the electronic discussion group, visit 545-2433, ext. 2161. topics can include effective meetings, www.ala.org/united/trustees/electronic- Non-members may purchase the strategic planning, hiring a library di- discussion-group, email United for Li- book for $60 through Neal-Schuman rector, board recruitment, library poli- braries at [email protected], or call (800) Publishers (www.neal-schuman.com). cies, etc. 545-2433, ext. 2161.

10 www.ala.org/united 1-800-545-2433, ext. 2161 Tools for Trustees

Trustee Academy available at a discounted rate to states and library systems

United for Li- Library in Green Bay, Wis. Rochester Hills Public Library in the braries is currently Trustee Basics, Part II covers un- greater Detroit area. offering a Trustee derstanding and setting policy, under- Advocating for Your Library cov- Academy, a series standing and supporting intellectual ers sowing the ground with excellent of online courses freedom and patron privacy, meeting public awareness and great service, to help Trustees state standards, Trustee liability and how to design an advocacy campaign, become excep- fiduciary responsibilities, considering collaborating with stakeholders such as tionally proficient D&O insurance, and Trustee ethics. Friends and patrons, and implement- in their roles on This course is also led by Stainbrook. ing the campaign. This course is led behalf of their Working Effectively with the Li- by Carol Brey-Casiano, a former ALA libraries. brary Director covers understanding president. The states of Utah, Mississippi, and respecting the different roles, eval- All of the courses are priced both Missouri, Nebraska, Kansas, Kentucky, uating a library director’s performance, a la carte so attendees can pick and and New Jersey have purchased the and hiring a new library director. This choose what courses are important to Trustee Academy at a discounted rate course is led by United for Libraries them, or as a full curriculum that re- for libraries in their state. Discounts Executive Director Sally Gardner Reed. flects discounted pricing. In addition, are also available for library systems of The Library’s Budget covers entire Boards of Trustees can sign up five or more Boards of Trustees. learning and understanding how your for further discounts, and state and Trustee Basics, Part I covers the library is funded, understanding how regional purchases are also available at role of the Trustee in the community, spending decisions are made and who discounted rates. who speaks for the Trustees, governing is authorized to make them, under- All courses are recorded webcasts, vs. advisory boards, holding effective standing the library’s financial reports, so that they are accessible anytime, day board meetings (getting consensus, making powerful budget presenta- or night, and available for unlimited open meeting laws, parliamentary tions, and developing auxiliary funding viewing for six months following the procedure, etc.), and board self-assess- sources. This course is led by Christine purchase date. For registration and ment. This course is led by Lynn Stain- Hage, a former Public Library Asso- pricing, visit www.ala.org/united and brook, director of the Brown County ciation president and director of the click on “Trustees.”

What people are saying about the Trustee Academy:

“Very informative. Good building we are several miles from areas where tained, a tool to use to help promote blocks for a new Trustee.” conferences are usually held. Also, and advocate for libraries, while know- most of the Trustees on our library ing the rules and guidelines.” -Trustee Basics Part I board work full time, and getting to conferences is difficult.” -Advocating for Your Library “I am so pleased [United for Librar- ies] has undertaken this task — I am -Trustee Basics Part II “It was a great tool especially for chair of our state library Trustee divi- newer Trustees... Gave a point of con- sion, and I will be recommending these “This was an excellent course. The pre- versation that will make my job easier. courses to our members.” senter was excellent! Very easy to listen Many times board members do not to and her information flowed quickly trust what a director says, here it was -Trustee Basics Part I and easy. This was one of the best of in black and white from an outside the courses, and the information will source!” “Very interesting. Good coverage of be a great asset for our Village Public the subject matter. I wish I had been Library.” -Working Effectively able to take this course prior to my first with the Library Director board meeting.” -The Library’s Budget “I’ve gained ideas in how I can use my -Trustee Basics Part I “I think this is a wonderful program everyday activities to advocate for my to have instituted to give everyone in- local library.” “This is a great course and the webinar volved with libraries, and those who format is nice for our Trustees, because wish to ensure that libraries are main- -Advocating for Your Library

November/December 2012 11 Focus on Friends

2011 Best Friends Award winners announced

form for gift membership, and a listing of new Friends members.

Membership Champaign (Ill.) Public Library Friends The full-color membership brochure for Champaign Public Library Friends describes both the impact of the Friends and the library. It includes a membership form and guidelines for donating to the group’s used bookstore, all in a compact, bookmark-sized format. It is distributed in the library’s FriendShop bookstore and on the brochure displays at the library.

Digital Publicity Friends of the Santa Barbara (Calif.) Public Library. The Best Friends Awards recognize The website of the Friends of the Santa Friends around the country for print Barbara Public Library (www.friends- and electronic materials that promote sblibrary.org) has multiple pages, Fundraisers/Book Sales the group and its special programs and including a history of the Friends, a Friends of Wilmington (Mass.) Memo- projects. place to donate online, addresses of rial Library The awards do not evaluate the city council members for advocacy pur- The Friends created a bookmark to type or scope of Friends programs; poses, the group’s newsletters, and in- publicize its “Book Store Next Door.” rather, the printed and electronic mate- formation about book bags and mugs The glossy color bookmark features rials are judged on how they promote for sale. the book store’s hours, location, prices, programs and projects coordinated by and guidelines for donations on one the Friends. Entries were not received Program or Special Project side; the other side explains what the in all categories. Publicity Friends do and support, and encour- All winning entries can be found Champaign (Ill.) Public Library Friends ages people to join the Friends. on the United for Libraries website; The Friends created several pieces for click on “Grants & Awards,” then the library’s summer reading game, “A Public Library Friends Group “Friends.” Midsummer Knight’s Read,” including without paid staff: Applications for the 2012 Best signs and a reading log. The group’s Friends Award will be available in early sponsorship is featured on both, along Print Newsletters 2013. with on the library website, reading Friends of the Pasadena (Calif.) Public game registration site, and on TV Library Public Library Friends Group screens in the library lobby and café. The Library Insider newsletter is a with assistance from paid staff: full-color, six- to eight-page quarterly published by the Friends. It features Print Newsletters articles about library events and special Friends of the L.E. Phillips Memorial programs, as well as book reviews and Public Library, Eau Clair, Wis. articles/features about reading. Friends of the L.E. Phillips Memo- rial Public Library publish a quarterly Membership newsletter, Library Links (above). This Friends of Salinas (Calif.) Public Li- eight-page newsletter features a “Help brary Wanted” section for volunteer postings, The Friends have developed a full-color Committee News from the Friends, a membership brochure (left) that is in

12 www.ala.org/united 1-800-545-2433, ext. 2161 Focus on Friends both English and Spanish, and func- Register now for United for Libraries’ webcast tions as a cover for a two-sided separate membership form (also in English series on recruiting baby boomer volunteers and Spanish). The brochure can fold United for Libraries is offering versity of California, Davis. As library either way, to display its Spanish side “Baby Boomer Volunteers for Librar- programs consultant for the California or English side. ies and Friends,” a three-part series of State Library, she assists libraries with webcasts designed to inform library volunteer, board, and community de- Digital Publicity Friends, Trustees, and staff about the velopment issues. She has published Friends of Library, Montgomery Coun- baby boomer generation of volunteers several articles on volunteerism, as ty, Maryland — how they are different from volun- well as the California State Library’s The First 100 is a video blog program teers in the past, what they want from 1999 book Volunteer Involvement in run by the development coordinator service opportunities, and how libraries California Libraries: Best Practices. In and an intern. The program is a bi- and Friends can attract them. addition to her role with California’s weekly book blog aimed at highlight- Carla Lehn, library programs con- volunteer-based Library Literacy Ser- ing the new books available though sultant for the California State Library, vice, Lehn leads “Get Involved: Pow- the library or in a Friends bookstore, and Sally Gardner Reed, executive di- ered by Your Library.” The project’s while engaging constituents in online rector of United for Libraries, explain dual purpose is to recruit high impact media. The series also generated inter- what this new group is looking for in volunteers to share their skills with est among people unfamiliar with the volunteer opportunities and how to libraries, and through those relation- Friends and their mission. The video ensure that the library and its Friends ships, to engage them as strong library blogs can be seen at www.youtube. group are ready to bring them in. supporters. com/FOLMCMD. The first webcast, “Meet Today’s Sally Gardner Reed is the executive New Volunteers,” provides an over- director of United for Libraries. She Honorable Mention: view of this new generation of volun- has worked closely with Friends groups Friends of the San Benito County Free teers. Participants will learn what stud- throughout her career, first as a library Library, Hollister, Calif. ies are showing about this generation’s director, then on a national level when The Friends of the San Benito County commitment to community service, she became executive director for Free Library purchased a TV monitor what they bring to the volunteer work- Friends of Libraries U.S.A. (FOLUSA). for display in the library, which shows force that is unique, and the ways in FOLUSA merged with the Association the library and Friends programs and which they want to spend their volun- for Library Trustees and Advocates other information. The information is teer time. This is critical to understand- (ALTA) and became part of the Ameri- displayed in both English and Spanish. ing how libraries and Friends groups can Library Association in 2009. Reed need to rethink the volunteer opportu- is the author of 10 books on library Program or Special Project nities they have, and develop new strat- management, including Library Volun- egies to recruit this special group teers, Worth the Effort! (McFarland, Publicity The second webcast, “Friends and 1994). Friends of the West Palm Beach (Fla.) Baby Boomers — Getting New Active The cost of the series of webcasts Public Library Members for your Group,” builds on is $139 ($39 for ALTAFF personal The Friends created a series of promo- the information learned in the first we- and group members) for a single-seat tional flyers for the group’s “Birds, But- bcast, specifically showing Friends how license, and $149 ($49 ALTAFF indi- terflies, and Bees” lecture series (left). they can attract and retain this valuable vidual and group members) for a multi- The full color flyers featured a QR workforce ensuring that their group seat license. code that can be scanned by a mobile will remain strong and viable. Multi-seat licenses are valid for a device for more information. The third webcast, “Library Volun- single library, not a library system. The teers — Bringing in Skilled and Com- series will be accessible for at least one Fundraisers/Book Sales mitted Baby Boomers,” builds on the year after purchase date. Courses may Friends of Salinas (Calif.) Public Li- information learned in the first web- be viewed at any time, and viewings brary cast, and will give librarians and volun- are unlimited. Each webcast is 45 to 60 The Friends created a “save the date” teer supervisors specific information on minutes in length. bookmark to publicize the group’s “Big how to recruit, train, and retain a vol- For more information on “Baby Book Sale” during National Library unteer workforce that can support the Boomer Volunteers for Libraries and Week. The bookmarks featured the staff and help enhance library services. Friends,”and to register, visit www.ala. hours and location, as well as a call to Carla Lehn has a master’s degree in org/united or call (800) 545-2433, ext. join the group. community development from the Uni- 2161.

November/December 2012 13 Focus on Friends

Join the United for Applications for Libraries electronic National Friends of discussion group for Libraries Week Awards Friends of the Library due Dec. 3 United for Libraries coordinated Friends from all types of libraries the seventh annual National Friends are invited to participate in the United of Libraries Week Oct. 21-27, 2012. for Libraries electronic discussion National Friends of Libraries Week group focused on topics of interest to offers a two-fold opportunity to cel- library Friends. ebrate Friends. Groups use the time to When you send an email to the promote the group in the community, ‘Friend Your Library’ electronic discussion group, it is auto- to raise awareness, and to increase matically sent to all subscribers, and membership. bookmarks, posters, their emails are sent to your email. As in years past, United for Li- buttons, and more In this way, Friends from around the braries group members are eligible to country can share advice and their real available at ALA Store apply for National Friends of Librar- world experiences. Messages are auto- ies Week Awards. Two groups will be matically archived for future searching. awarded $250 each in honor of their Discussion topics can be whatever celebrations. Applications are judged “Friend Your Library” materi- interests you — book sale strategies, on creativity and innovation; involve- als are available from the ALA Store fundraising ideas, membership drives, ment of Friends, library staff, Trustees, (www.alastore.ala.org). Developed leadership recruitment, innovative and/or advisory committee; recogni- with United for Libraries, the “Friend programs, where to find gift shop tion of Friends group, and promotion Your Library” materials encourage items, selling used books online, how of Friends group to the community, library customers to use library re- to develop library support in your school, students, and/or faculty. sources and advocate for their library. community, board meetings, volunteer For information, visit www.ala. Friends can display the posters promi- guidelines, etc. org/united and click on “Grants & nently in the library to promote the Participants agree to abide by a Awards,” then “Friends Groups.” Here Friends group. The back of the book- few simple guidelines: you can view all of the winning Na- marks are blank so Friends can add a • The electronic discussion group is tional Friends of Libraries Week proj- label or stickers with contact informa- a forum for those wishing to seek ects from 2007 to 2011. tion about the Friends group and infor- and share best practices for Friends mation on how to join. and libraries. The ALA Store offers “Friend Your • All participants are to be treated Information for Library” buttons, posters, bookmarks, with courtesy. and downloadable templates. To pur- • Commercial solicitation and/or Friends, including past chase the materials, visit the ALA Store spam is prohibited. issues of The Voice, at www.alastore.ala.org and search for • You do not need to be an ALA or “Friends.” United for Libraries group United for Libraries personal or toolkits, and publica- members save 10% off ALA Store pur- group member to participate. tions, is available to chases. (Personal ALA members will The current electronic discussion United for Libraries automatically save 10% when they en- group, [email protected], was launched ter their login and password.) on July 1, 2012, and archives for this personal and group Click on “Sign In/Manage Ac- new electronic discussion group began members. To log in to count” at the top. Then “Create a on that date. The archives of the prior Personal Account.” Click “No” for the electronic discussion group, FOLUSA- the Friends & Founda- question “Are you an ALA member?” L, can still be searched and viewed, in- tions Zone and access Proceed with your order and use the structions are posted on the site below. resources, visit www. coupon code ALTAFF (all capital let- For more information, and for in- ters). Your 10% discount will be ap- structions on how to join the electronic ala.org/united and plied for each purchase. Member dis- discussion group, visit www.ala.org/ click on “Friends & counts do not apply to special offers or united/friends/electronic-discussion- sets. Discounts are not combined. group. Foundations Zone.”

14 www.ala.org/united 1-800-545-2433, ext. 2161 Friends on Campus

Kansas State University Libraries assessment leads to Friends’ gift As part of a continual process currently are, but also minimum ac- Fortunately, this is a solvable problem, of improving services, facilities, and ceptable and desired service levels. and one to which the Friends have collections, Kansas State University Some interesting general results pledged support. As a result of the Libraries participated in an assessment emerged. The customer service dimen- LibQUAL results, two rooms in Hale survey called LibQUAL during 2011. sion had the highest perceived rating. Library just outside the Great Room The survey generated a great deal of That means of all three areas, users are being converted to quiet, controlled data, which the libraries’ assessment rate the libraries highest on customer access graduate student study space. office and leadership team are still service provided. Information had the The Friends have offered $40,000 in fi- studying for patterns and avenues for highest desired rating, meaning users nancial support for furnishings in these improvement. While some of the in- have the greatest expectations in that areas. formation is esoteric, a good deal may area. The libraries’ perceived levels LibQUAL was previously admin- be of interest even to those without a never fell below users’ minimum ac- istered at the libraries in 2007. Com- library degree. In fact, some findings ceptable levels on any dimension. paring the two sets of results shows from the survey have already influ- Delving in to more specific results, definite improvement in many areas, enced projects from the Friends. the top two qualities receiving the high- largely as the result of areas of need be- More than 2200 individuals com- est current ratings were “employees ing addressed in the libraries’ strategic pleted the survey, representing a mix of who are consistently courteous” and planning process. Reflections of the colleges, statuses, and preferred library “willingness to help users,” confirm- more recent survey will surely be seen location. The survey tracks responses ing impressions that the libraries’ staff in the latest strategic plan and may in- on three main dimensions, which can members represent a great asset. While fluence future Friends’ projects. be summarized as customer service, space for group and collaborative work This article was reprinted from the information, and facilities. LibQUAL received very high ratings, space for Summer 2012 issue of the newsletter is different than many surveys in that it quiet study and perceived noise re- of the Kansas State University Librar- asks users to rate not only the level of vealed some dissatisfaction, especially ies, available at www.lib.k-state.edu/ satisfaction they have with how things among graduate students and faculty. friends/docs/newsletter.pdf.

Academic Friends News

College of Charleston (S.C.) Friends of a not always admirable democrat, duced the rich Hawaiian music genre of the Library but a pivotal president, written with an through an interview with Alan Akaka, agile prose that brings the Jackson saga the former president of the Hawaiian The Friends of the Library at the to life.” His biography, Thomas Jef- Steel Guitar Association. Attendees College of Charleston welcomed Jon ferson: The Art of Power, is scheduled learned about the music’s history, and Meacham, presidential historian, con- for a Nov. 13, 2012 release. He is also heard Akaka perform live traditional tributing editor at Time and Pulitzer working on a biography of President as well as new Hawaiian favorites on Prize-winning author, on Tues., George H.W. Bush. As executive vice his steel guitar. Tom Caw from Mills Oct. 30. president and executive editor at the Music Library was on hand to talk Known as a skilled raconteur and Random House Publishing Group, Mr. about Mills and to share some of its an eloquent speaker with a depth of Meacham currently is editing a book Hawaiian music holdings. A Hawaiian knowledge about history, politics, and by Al Gore and a series of e-books reception followed. religion, Meacham delivered a keynote published by Politico on the 2012 pres- address titled “The Media’s Secret idential campaign. Bias: Liberals, Conservatives, and the Truth about the News.” Tickets were Friends of the University of To submit an item to Friends $35, $65 for admission plus a one year Wisconsin-Madison Libraries Friends membership, or $125 for ad- on Campus, send an email to mission, a reception with Meacham, The Friends of the University of [email protected] or send it to and preferred seating at the keynote. Wisconsin-Madison Libraries hosted a United for Libraries, 109 S. Mr. Meacham’s New York Times fall lecture and musical event, “Hawai- 13th St., Suite 117B, Phila- ian Sound Salon,” on Mon., Oct. 8, bestseller, American Lion: Andrew delphia, PA 19107 Jackson in the White House, won the from 5:30-7:30 p.m. The award-win- Pulitzer Prize for biography in 2009 ning author, performer, and radio and and was cited as an “unlikely portrait record producer Henry Sapoznik intro-

November/December 2012 15 Good Ideas From The Network

join the Friends and visit booksales. Booksales The Friends hope to duplicate the event Phoenix, Ariz. at other branch libraries throughout the year. Friends of the Phoenix Public Library offered a special deal at the group’s sidewalk sale on Fri., Sept. 7, from Salisbury, N.C. 10 a.m. to 4 p.m. at the Friends’ Place The Friends of Rowan Public Library Bookstore. Those who purchased a held an informational session on the Friends of the Library bookbag for $15 Friends’ upcoming trips with Collette on that day could fill up their new bag Vacations on Tues., Sept. 11, at 7 p.m. with sidewalk sale books (any items The North Merrick (N.Y.) Public Library The upcoming trips include “Trains except children’s books) for free. hosted its first public e-reader demonstration and Canyons of the Southwest” (April at the 21st annual Merrick Street Fair. 12-20, 2013) and “California New Programs Year’s Getaway featuring the Tourna- 22, from 11:30 a.m. to 1:30 p.m. Tick- ment of Roses Parade” (Dec. 29, 2013- Columbia, S.C. ets were $35, and attendees were lim- Jan. 2, 2014). The Friends of the Richland County ited to Friends members only. Library hosted YouTube prankster and Columbia native Charlie Todd, author North Merrick, N.Y. Abilene, Texas of Causing a Scene: Extraordinary On Saturday, Sept. 8, 2012, the North Friends of the Abilene Public Library Pranks in Ordinary Places on April Merrick Public Library hosted its first and the Abilene Reporter-News pre- 5. The free public event, organized public e-reader demonstration at the sented the West Texas Book Festival by Pocket Productions, took the form 21st annual Merrick Street Fair. In an from Sept. 18 to 22. Events included a of an MP3 experimental gathering at effort to promote its e-reader and e- Boots & Books Luncheon, when John Boyd Plaza near the library. book lending programs, the library had Erickson received the A.C. Greene e-readers and an iPod on display and Award; conversations with Texas writ- provided free instruction on how to Phillipsburg, N.J. ers, which featured Diane Kelly and download books to these devices. The Dr. Steven L. Berk; a Culinary Cuisine The Steiner Learning Series at the outdoor street fair offered the library Luncheon; writing workshops, and Phillipsburg Free Public Library is an staff a unique opportunity to speak book signings. educational and lifestyle enhancement with not only active library users but program for adults and seniors. Sev- also with non-users about the e-reader eral free seminars are offered through- and e-book lending programs. Several Fundraising out the year and include popular library non-users commented that al- topics such as “Where There’s a Will, though they owned Kindles, they did St. Pete Beach, Fla. There’s a Way,” focusing on the pitfalls not know that they could download The Friends of the St. Pete Beach Public to avoid when creating a will. “Take books to them for free from the library. Library, in coordination with a local the Scare Out of Medicare” is held After learning about the e-book lend- travel agency, sponsored a seven-day every October and answers questions ing program, these library non-users Caribbean cruise from March 11 to from participants about navigating said that they intended to sign up for a 18, 2011. Success was due to getting the Medicare system. Students from library card so that they could take ad- local author Tim Dorsey, the very the middle school’s Technology Club vantage of the free program. Through popular creator of the Serge Storms conduct “Technology 101” to help se- the library’s e-reader lending program, series, to “host” the cruise. He gave niors learn about the latest in iPhones, adult cardholders can borrow Kindles, three onboard programs and was an tablets, etc. Nooks, and Sony Readers. on-the-ground tour leader at ports of call in Cozumel, Belize City and Riverside, Calif. Roatan, Honduras. Dorsey’s presence Palos Verdes Peninsula, Calif. Miriam Perez, branch manager of the on the cruise helped the group raise Peninsula Friends of the Library hosted La Sierra Library, invited the Friends of funds; the tour netted the Friends a members-only reception with Steve the Riverside Library to participate in $5,650, which will be put towards the Lopez, the author of The Soloist, which a regularly scheduled storytime at the renovation of the library. The Friends was the “One Book One Peninsula” branch. Friends members read stories got 120 people to sign up for the cruise selection for 2012. The reception was to children, helping them with crafts, (only eight of whom were Friends or held at a private home on Sat., Sept. and encouraging their caretakers to library staff).

16 www.ala.org/united 1-800-545-2433, ext. 2161 Good Ideas From The Network

Riverside, Calif. who organizes an annual homemade pie sale in October, which sells around The Riverside Public Library 70 pies baked by volunteers. She also Notable Quotables Foundation held a fundraising event as organizes a February Black Forest part of its annual campaign on Sun., Bake Sale, celebrating Valentine’s Day “I’ve had a lifelong love affair July 22. “Meet Me at the Marcy” was and Washington’s birthday. Her other with libraries, and will forever be held at the new and improved Marcy efforts include organizing a book cart grateful, as a fan of literature and Branch so the community had a chance drill team, and representing the library a professional writer, for the wide- to see the renovated building. The at town gatherings. reaching impact of hardworking, event was attended by more than 120 passionate librarians.” people and raised more than $10,000 (which was the goal amount). Local Alva, Okla. Holly Schindler artist Paulden Evans donated an original work of art valued at $2,500. The Friends of the Alva Public Library “The public library is one of the Silent auction items included jewelry, held its 14th annual Chocolate Fantasy great strongholds of democracy. a children’s craft lesson and birthday in March. A record number of people Who doesn’t love a library? It is a party at the Riverside Art Museum, art attended, and the grand total of 14 place you can go in any town and by local artists, and a helicopter ride years of Chocolate Fantasy events discover the world.” in the Riverside Police helicopter. The reached $47,000. A fun-filled evening event was attended by library Trustees, included tastings and the auctioning Pat MacEnulty the library director, and many library of donated chocolate items. Friends supporters and community members. purchases for the library have included “My local library shaped me as Riverside Public Utilities was a sponsor conference tables, start-up funds for a a reader and a writer; I couldn't of the event, and gave away energy library coffee bar, supplies for summer imagine my childhood without efficient light bulbs. Many of the reading, and two digital picture frames. that warm, inviting building at its Friends attended and volunteered, and The Friends also fund a “Let’s Talk center.” staffed a table for new volunteers and About It” book series in the fall and members. spring. Sarvenaz Tash

Charlottesville, Va. “Even the smell of a library lifts Outreach my heart. Libraries have been a The Friends of Jefferson Madison treasured part of my life ever since Philadelphia, Pa. Regional Library have donated I realized I couldn’t possibly af- $100,000 to the building fund for Friends of Widener Library held an ford to own or house all the books the new Crozet Branch Library. The interactive Open House and Commu- I wanted to read. When I think money has been raised over the past nity Festival on May 5, which featured of pure joy, I remember returning three years through the group’s semi- the new Thinkfinity Smart Technology from the family’s weekly trip to annual booksales. The funds will be Center with a Verizon Smart Board, the library — me in the back seat, used for furnishing the library. This and a team of two instructors. The reading one of my newly checked was the kickoff contribution in a center is innovative, changing the way out books in hurried snatches $1.6 million fundraising campaign. libraries serve youth, which is also the whenever the car passed under a The Friends also give around goal of Friends of the Free Library of street light.” $100,000 annually for adult and Philadelphia’s Readers are Leaders children’s programs, special projects, initiative. A dozen teens enthusiasti- Vicki Lane and discretionary funds for branch cally participated in creative activities libraries. such as animating a story, creating a “When I enter a library, I feel I’ve group poem, and more. They had the come home.” opportunity to use the five iPads in the Burlington, Conn. center, and received individualized tech Barbara Wright Two Friends groups, four Friends support from the Thinkfinity team. members, and a library were honored While the teen explorers enjoyed new For more quotes about libraries, by the Friends of Connecticut Libraries technology, the younger crowd created reading, and literacy, visit www. at the group’s annual meeting in June. flower bouquets that they placed inside libraryquotes.org. Among the winners was Nancy Winter decorative vases, just in time for Moth- of the Burlington Library Association, er’s Day. The Open House and Com-

November/December 2012 17 Good Ideas From The Network munity Festival was designed to in- gers, which was the title selected by the troduce North Philadelphia neighbors students. to a unique library experience, and to highlight resources, services, and Advocacy programs offered at their local library by its dedicated staff and re-activated Beverly Hills, Fla. Friends group. In May the Citrus County Commis- sioners held a forum regarding tax Phillipsburg, N.J. changes that would affect all residents The Friends of Phillipsburg Free Public and in particular funding for libraries. Library brought the library to the com- The Friends of Central Ridge Library, munity by sponsoring a booth at the including Friends from the five county town fair. A children’s “reading room” libraries, made a strong showing at was set up under a tent, where children the forum, speaking to commissioners were able to select books to take home to let them know that now more than and Books for Babies kits were handed ever, the residents of Citrus County de- out to younger children. Teens were pend on libraries. challenged to make a word bracelet with alphabet beads for a small prize Lamar, S.C. if they presented their word bracelet to Friends of the Phillipsburg (N.J.) Free Public the library staff. Friends handed out Library President Sue Campnest handed The Friends of the Lamar Library suc- bookmarks with information about the out word bracelet kits to teens at the 2012 cessfully petitioned the Darlington Phillipsburg Ole Towne Festival. library’s programs, hours, and upcom- County Council for $150,000 to help ing events to everyone who stopped by. expand the library by 1,200 square feet for the children’s area. The council ap- County Library. More than 200 people proved funding half the request in the Issaquah, Wash. registered for the drawing. The booth current fiscal year and the other half in The King County Library System afforded FOSCL board members the the 2013-14 budget year. The Friends Foundation was awarded a John Cot- opportunity to inform attendees about are also pursuing private sources of ton Dana Award from the American the work of FOSCL, as well as local funding for the project. Library Association for its reading pro- Friends organizations throughout the gram “Take Time to READ.” The pro- state, and to encourage membership in Other gram also received an Innovations Ini- the organizations. tiative Award from the Urban Libraries Georgetown, Ky. Council. The program was promoted In March 2012, the Friends of the Scott throughout the county, and was promi- Auburn, Calif. County Public Library, Inc., created the nently featured on Concourse B at the Volunteers from Friends of Auburn Joe Manfredo Scholarship, designed to SeaTac Airport during the summer. Library were in local classrooms dur- provide financial assistance to individu- Quick Read shelves and comfortable ing the third week in October, reading als seeking to pursue a career in library chairs enticed travelers to stop by, sit to elementary students and promoting science and services. The scholarship down, and pick up a book or magazine literacy. “Reading in the Classroom” was available to individuals employed to read. was started in 1999 by two Friends in a library in Scott County, Ky., seek- board members. Last year, 55 readers ing professional education and train- Columbia, S.C. shared literature with more than 1,500 ing. The $500 scholarship was named Members of the board of the Friends students. to recognize a longtime supporter of of South Carolina Libraries (FOSCL) both the Friends of the Scott County staffed the FOSCL exhibit booth dur- Library, and the library in general. At ing the 16th annual South Carolina McCormick, S.C. its board of directors meeting on Wed., Book Festival on May 19 and 20. Fes- The Friends of the McCormick County Aug. 8, the board selected Stephanie tival goers were enticed to stop by the Library sponsored the library’s par- Sawyer as the first recipient of the FOSCL book to win a drawing for one ticipation in the national World Book scholarship. Friends president Dr. Theo of the four literary/food themed bas- Night on April 23. Thirty-eight stu- Leverenz noted that Sawyer was an kets donated by FOSCL board mem- dents from McCormick High School active supporter of the Scott County bers, and two Friends from the York received copies of Zeitoun by Dave Eg- Library. As a member of the library’s

18 www.ala.org/united 1-800-545-2433, ext. 2161 Good Ideas From The Network

Teen Advisory Board, she served as vice president and president of the or- Upcoming events ganization. Sawyer received her schol- 2013 Book Lover’s arship at a ceremony at the library on Calendars available ALA Midwinter Meeting Sat., Sept. 1. Jan. 25-29, 2013 Seattle, Wash. Columbia, S.C. www.alamidwinter.org The Friends of South Carolina Librar- Digital Learning Day ies awarded State Senator Gerald Feb. 6, 2013 Malloy with the group’s Outstanding www.digitallearningday.org Public Official Award at the annual meeting of the Friends on April 21. Teen Tech Week The award seeks to recognize outstand- March 10-16, 2013 ing public officials who have promoted www.ala.org/teentechweek libraries through legislation or funding efforts, or who have shown support for Library Snapshot Day libraries in some other manner. Sena- April 2013 tor Malloy has led the cause to channel www.ala.org/librarysnapshotday state lottery funds to public libraries, and he was responsible for securing United for Libraries members School Library Month $250,000 in funds from the state bud- can purchase the 2013 Book Lov- April 2013 get as well as advocating for $800,000 er’s Calendar at a greatly reduced www.ala.org/aasl/slm in local funding for the Society Hill price. Sell these calendars at a deep Library. discount to Friends, use them as an National Library Week incentive for joining your group, in April 14-20, 2013 Frankford, Ky. recognition of volunteer hours, or www.ala.org/nlw The Friends of the Paul Sawyier Pub- as prizes. A great fundraiser, these lic Library host a monthly local cable calendars are so popular they prac- National Library Workers Day television show. The Friends have a tically sell themselves. April 16, 2013 committee, made up of Friends and The retail price for the 2013 http://ala-apa.org/nlwd staff, that plans six months to a year Book Lover’s Calendar is $12.99; in advance what the programs will the discounted rate for United National Bookmobile Day be. A Friends member interviews the for Libraries members is $2.50 April 17, 2013 staff and other participants during each per calendar. There is a 30-copy www.ala.org/offices/olos/nbdhome month’s program. Most programs fo- minimum order (no maximum), cus on an upcoming event or program and calendars are non-returnable. Preservation Week but they have also focused on a hobby Shipping and handling cost 5% of April 21-17, 2013 such as gardening or quilting, invited the total order. Other Workman www.ala.org/alcts/confevents/preswk a local “expert” and then emphasized calendars may be added to your the resources the library has, such as order at 50% off the suggested Virtual Library Legislation Day books, magazines etc., on that particu- retail price (plus 5% shipping and May 6-10, 2013 lar subject. Topics they have covered or handling). A wide selection of wall www.ala.org/united/events_confe planned to cover include the summer and Page-A-Day calendars can be rences/events reading program, outreach services for viewed online at www.workman. children and senior citizens, the teen com. Stock your book store with a National Library Legislative Day advisory program with teens participat- selection of calendars offered at a May 7-8, 2013 ing, technology and assistance avail- special discount. www.ala.org/advocacy/advleg/nlld able at the library, the Friends book For more details, including an sale, an annual book fair event for order form and the contact infor- ALA Annual Conference local authors, and a “meet the library mation for Workman, log into the June 27-July 2, 2013 Trustees and director.” Since it is a lo- Friends & Foundations Zone or Chicago, Ill. cal cable program, there is no charge the Trustee Zone at www.ala.org/ www.alaannual.org for the show. united.

November/December 2012 19 Conference Update

Gala Author Tea, sponsored by ReferenceUSA The ALA Midwinter at the ALA 2013 Midwinter Meeting Meeting will be held Seattle, Wash. in Seattle, Wash., on Jan. 25-29, 2013. To Mon., Jan. 28, 2013, 2-4 p.m. register, visit www. Save the variety of sweet treats. A book signing date for United will follow, with most books given alamidwinter.org. for Libraries’ away free and others available for More information Gala Author purchase at a generous discount. Buy Tea. Bestselling your ticket early, as this event often about United for Li- authors, including sells out. braries events, work- Amanda United for Libraries will recognize Hocking, Erica the winners of the 2012 National shops, and meetings, Bauermeister, and Friends of Libraries Week Awards including locations, Thomas Perry, during the program. will discuss their Tickets cost $49 in advance ($45 ticket information, writing life and photo credit Bibus Photography United for Libraries division members), and registration in- forthcoming Amanda Hocking $55 onsite. For more information, or books. to purchase tickets, visit www.ala.org/ structions, is avail- Enjoy tea, finger sandwiches, and a united. able on the United for Libraries website, www.ala.org/united. sponsored by

Nuts & Bolts for Friends and Publishers will be giving away advance practices and learn about starting an Trustees copies of books and hosting author academic Friends group. Fri., Jan. 25, 2013 signings at their booths at the exhibits. 9 a.m.-4 p.m. This event is sponsored by United Meetings: The popular Nuts & Bolts will feature for Libraries and ALA Conference speakers addressing topics of interest Services. Leaders Orientation Committee to Friends, Trustees, and advocates, Meeting including fundraising, governance, and Working Effectively with Sat., Jan. 26, 2013 promotion. Roundtable discussions Volunteers 10:30-11:30 a.m. geared toward each group will follow. Sun., Jan. 27, 2013 1-2:30 p.m. Annual Conference Program With Friends Like These... Come share your tips for creating a Committee Meeting Sat., Jan. 26, 2013 successful volunteer workforce, and Sat., Jan. 26, 2013 3-4 p.m. hear what others are doing to recruit, 1-2:30 p.m. Share best practices with Friends train, and maximize the value of groups, or problems in search of volunteers in the library. Awards Committee Meeting solutions. Learn how to start a Friends (closed) group or increase the effectiveness of Nuts & Bolts for Academic Sat., Jan. 26, 2013 the one you have. Friends 3-4 p.m. Sun., Jan. 27, 2013 Spotlight on Adult Literature 3-4 p.m. Board Meeting Sat., Jan. 26, 2013 Friends groups in an academic setting Sun., Jan. 27, 2013 2-4 p.m. are increasingly popular. Share best 8:30-10 a.m.

20 www.ala.org/united 1-800-545-2433, ext. 2161 Conference Update

ALA Annual Conference, Chicago, Ill. June 27-July 2, 2013

The Laugh’s On Us Tickets cost $49 in advance ($45 Sun., June 30, 2013 United for Libraries division members), 5:30-7:30 p.m. $55 onsite. Tickets will be available in Mark your early 2013. calendar! Comedian Gala Author Tea and United Mon., July 1, 2013 for Libraries 2-4 p.m. spokesperson Several popular authors will discuss Paula Poundstone their writing life and forthcoming will headline this books. Enjoy tea, finger sandwiches, evening featuring and a variety of sweet treats. A Paula Poundstone a lineup of booksigning will follow, with most hilarious writers. books given away free and others Wine and cheese available for purchase at a generous will be served, and a book signing discount. Tickets cost $49 in advance will follow. Most books will be given ($45 United for Libraries division away free and others will be available members), $55 onsite. Tickets will be Legislation, Advocacy, and for purchase at a generous discount. available in early 2013. Intellectual Freedom Committee Meeting Sun., Jan. 27, 2013 10:30-11:30 a.m. The 2013 ALA Annual Conference will be held June Nominating Committee Meeting 27-July 2 in Chicago, Ill. For more information, visit (closed) www.alaannual.org. Sun., Jan. 27, 2013 1-2:30 p.m. In addition to The Laugh’s On Us and the Gala Au- Newsletter and Website Advisory thor Tea, United for Libraries will host Nuts & Bolts Committee Meeting Mon., Jan. 28, 2013 sessions for Friends, Foundations, and Trustees; 8:30-10 a.m. author events, and additional programs. For more information, visit www.ala.org/united/events_confer- PLA Program Committee Meeting Mon., Jan. 28, 2013 ences/annual. 10:30-11:30 a.m.

November/December 2012 21 Book Club Choices

The Shoemaker’s Wife Princess Elizabeth’s Spy City of Dark Magic by Adriana Trigiani by Susan Elia MacNeal by Magnus Flyte When Like many During World Beethoven scholar immigrants in War II, credible Sarah Westin is the early 20th intelligence is be- invited to go to century, Enza and ing leaked from Prague to help her father Marco German sources create, authenti- left their village that the King and cate, and curate of Schilpario in Queen of England a collection of northern Italy might be assassi- Beethoven’s work, to find work in nated. Their heir, she is thrilled. Not only will she get America that Princess Elizabeth, her hands on some is to be kid- would allow them of the most im- to support their struggling family back napped, making portant work in the composer’s oeuvre, home. The move was to be temporary, way for the more sympathetic Duke of she will be joining her mentor/teacher and a return to their home was planned Windsor to ascend the throne. Having there as well. once enough money was earned for left his kingdom to marry his beloved As it happens, however, her men- the Ravenelli family to build a home of Wallis Simpson, the Duke and his wife, tor dies from a fall shortly before she their own. indeed, have high level connections to arrives, and the matter is chalked up At the same time, a young man the Third Reich. to suicide. Sarah can’t believe that. It’s from Enza’s village was banished from In order to save Princess Elizabeth unlikely that the man she knew and re- his home in a convent and decided from a possible assault on Buckingham spected would do such a thing. Surely there’s more to it, and she intends to he’d go to America as well to seek his Palace, she and her sister Margaret find out what as she works in the castle have been removed to Windsor Castle fortune. Essentially an orphan, Ciro that will hold a long line of royal Lob- Lazzari found refuge and a life within for safe keeping. Knowing how news kowicz treasures as a museum. the convent after his mother dropped leaks out during wartime, Prime Min- Before long, Sarah is working his brother and him off and essentially ister Winston Churchill decides to alongside Max, one of the last in a long disappeared. After witnessing an im- dispatch undercover spy, Maggie Hope, lineage of Lobkowicz to find out where moral act by the residing priest, Ciro to Windsor with the ostensible job of various clues are pointing — which was forced to leave. tutoring the princess in math. is, in fact, to a famous U.S. senator. As young people in the same small Upon her arrival at Windsor Through tunnels, across bridges, and village, Enza and Ciro knew each other Castle, Maggie soon learns that little even across time, the duo work against and, in fact, Enza harbored a young is what it appears to be and that she is the clock to save the threatened museum and themselves. girl’s crush on him when she began her not the only one covering up a secret. In short, this is like a very sophis- Clues and innuendo abound and Mag- journey to America. As would be ex- ticated Nancy Drew mystery if psyche- pected, life in Little Italy in New York gie must make some very weighty deci- delic drugs, raging hormones, a 400 brought these two together from time sions based on shaky knowledge and year old dwarf, and time travel had to time, but Enza’s hope for something educated guesses. been involved. A rollicking good read more ended when she met Ciro’s Amer- Whom can she trust and whom that members of any book club will ican sweetheart. should she fear? The answer is never hate to see come to an end. Happily, a Readers of Adriana Trigiani will quite clear, and lives are at stake as is sequel is already in the works. know to expect a sweeping epic writ England’s future. large on a canvas of deep family re- Readers will love this unusual and Penguin; ISBN 978-0-14312-268-5; lationships, personal courage, and fallible sleuth making her second trip $16. rich emotional resonance. Those who undercover on behalf of Britain’s MI- haven’t yet had the privilege of read- Five (see MacNeal’s Mr. Churchill’s ing a novel by one of our most beloved Secretary). Book Club Choices can authors will be enchanted. A perfect Princess Elizabeth’s Spy is a terrific selection for all book clubs that enjoy read for those who enjoy history, espio- be found online at www. history and romance. nage, and intrigue. ala.org/united/friends/ bookclubchoices. Harper/HarperCollins; ISBN 978-0- Bantam Books/Random House; ISBN 06125-710-0; $15.99. 978-0-55359-362-4; $15.

22 www.ala.org/united 1-800-545-2433, ext. 2161 Corporate Sponsors & Board of Directors

Corporate Sponsors of United for Libraries 2012

PLATINUM FRIENDS SILVER FRIENDS CORPORATE FRIENDS • Neal-Schuman Foundation • 3M • Bilbary • Oxford University Press • ProQuest • ABC-CLIO • Bound to Stay Bound Books • Paratext • Random House, Inc. • B-Logistics • Brodart Company • SAGE Publications • ReferenceUSA • Baker & Taylor • Cause Brokers • Tech Logic • Better World Books • Consortium • W.W. Norton GOLD FRIENDS • HarperCollins Publishers • Gale Cengage Learning • EBSCO • Penguin Group (USA) • Hachette Book Group USA • Harlequin • Playaway • Houghton Mifflin Harcourt • Innovative Interfaces • LexisNexis • Macmillan • Perseus Books • NewsBank

• Thrift Books • OCLC

• Workman Publishing Co.

CORPORATE SPONSOR LEVELS OF SUPPORT Platinum $10,000 & up Gold $5,000 – 9,999 Silver $2,500 – 4,999 Corporate $1,500 – 2,499

United for Libraries Board of Directors 2012-2013

EXECUTIVE COMMITTEE BOARD OF DIRECTORS EXECUTIVE DIRECTOR • Sally Gardner Reed PRESIDENT TRUSTEE AT LARGE FOUNDATION AT LARGE • Gail Guidry Griffin, Trustee, Shreve • Dora Sims, Trustee, Birmingham • Charles Hanson, Director of Library MARKETING & Memorial Library, Shreveport, La. (Ala.) Public Library Board of Services, Kettering University, Flint, COMMUNICATIONS DIRECTOR PRESIDENT ELECT Trustees Mich. • Beth Nawalinski • Rod Wagner, Director, Nebraska TRUSTEE AT LARGE FOUNDATION AT LARGE MARKETING/PUBLIC Library Commission • Gwendolyn Guster Welch, President, • Peter Pearson, President, Friends of RELATIONS SPECIALIST; SECRETARY/TREASURER Birmingham (Ala.) Public Library the St. Paul (Minn.) Library Board of Trustees NEWSLETTER EDITOR • Ed McBride, U.S. Library Sales Di- FOUNDATION AT LARGE • Jillian Kalonick rector, SAGE Publications TRUSTEE AT LARGE • Deborah Doyle, Interim Executive DIVISION COUNCILOR • Diane Sarantakos, Director of Director, Friends of the San Fran- • Susan J. Schmidt, President, Little Development, Metropolitan Library cisco Public Library System, Oklahoma City, Okla. Falls Chapter, Friends of Montgom- CORPORATE AT LARGE ery County, Maryland, Inc. FRIEND AT LARGE • Steve Laird, President, IMMEDIATE PAST PRESIDENT • Robin Hoklotubbe, Board Member ReferenceUSA • Donna McDonald, Board Member, and Publicity Chair, Friends of the Corona (Calif.) Public Library CORPORATE AT LARGE Arkansas State Library; Director, • Virginia Stanley, Director, Library Arkansas River Valley Regional FRIEND AT LARGE Marketing, HarperCollins Publishers Library System • Marsha Bennett, Community Rela- tions Manager, Johnson County CORPORATE AT LARGE (Kan.) Library • Gretchen Herman, Vice President, Brodart Company FRIEND AT LARGE • Kathryn Suarez, Publisher, Libraries CORPORATE AT LARGE Unlimited/ABC-CLIO • Chako Morgan, Vice President of Sales for Public Library, K-12 and Community College Special Mar- kets, ProQuest

November/December 2012 23 NONPROFIT ORG. U.S. POSTAGE PAID HANOVER, PA 17331 PERMIT NO. 4

Change Service Requested 109 S. 13th St., Suite 117B Philadelphia, PA 19107

Books for Babies

Your Friends group can help increase literacy in your community by supporting a love for books at the ear- liest ages. “Books for Babies” has been a successful Friends project in towns and cities across the country.

The Books for Babies Kit contains: • Born to Read brochure • Baby’s First Library Card • Books for Babies brochure with Reading Tips • Baby’s First Board Book (title subject to change) • Babies Love Books: A Guide for Grown-ups • Bookmark with Reading Tips • Books for Babies bib (optional)

SHIPPING ADDRESS: Provide a street address. UPS will not deliver to post office boxes. Name

Organization Please Circle Address Type: Street Address RESIDENTIAL or BUSINESS City/State/ZIP Phone Email

______Sample Kit(s) @ $9.00 each (limit 2) ...... $______Circle ENGLISH or SPANISH ______English Kits @ $7.00 each - order in multiples of 25 ...... $______English Kits with Bibs @ $9.00 each - order in multiples of 25 . .$______

______Spanish Kits @ $7.00 each - order in multiples of 25 ...... $______SEND FORM AND PAYMENT TO: ______Spanish Kits with Bibs @ $9.00 each - order in multiples of 25 . $______Books for Babies United for Libraries ______Bibs only @ $3.00 each - order in multiples of 5 ...... $______109 S. 13th St., Suite 117B Philadelphia, PA 19107

TOTAL AMOUNT ENCLOSED: (Check payable to United for Libraries). . .$______

Prices include shipping and handling. Additional shipping costs will be added for locations in Alaska, Hawaii, and international destinations. Add sales tax to orders to the following locations, unless a state sales tax exemption certificate is provided: Ill. (9.75%), D.C. (6%), Conn. (6.35%), Ga. (7%), and Pa. (6%). 11/12

24 www.ala.org/united 1-800-545-2433, ext. 2161