Annual Report Annual Report

2019 Annual Report TABLE OF CONTENTS

3 executive message

4 membership & professional liability insurance report

5 government relations

8 pharmacist awareness month

12 student engagement

15 annual conference

18 media engagement

19 social media

22 budget

23 our people EXECUTIVE MESSAGE Pharmacists Manitoba continued our forward momentum establishing pharmacists as health care experts with the government, the public and the media. March was Pharmacist Awareness Month, which was officially declared by Health Minister, Cameron Friesen. We held a social media contest to help promote pharmacists as health care providers to the public, as well as a member contest. In April, the Health Minister attended our 2019 Awards Dinner and Welcome Reception at Pharmacists Manitoba’s Annual Conference. In August, we were invited to attend the PC Party’s election announcement where they pledged to pay pharmacists to prescribe medication for uncomplicated urinary tract infections. In October, Pharmacists Manitoba President, Pawandeep Sidhu gave Minister Friesen his flu shot at the government press conference promoting flu shots. Later that month we held a reception for MLAs at the Manitoba Legislature in collaboration with CPhA Board of Directors and Executive Staff. CEO, Brenna Shearer and President, Pawandeep Sidhu, were invited to the re-elected PC government’s Speech from the Throne in November, where the government affirmed commitment to pay for pharmacists to prescribe medication for uncomplicated UTIs. Throughout the year Pharmacists Manitoba received media coverage on a variety of topics including opioids, drug imports to the US, and the PCs election commitment to pay pharmacists to prescribe for uncomplicated UTIs. Pharmacists Manitoba will continue to build our relationship with the Manitoba government and to advocate on behalf of our members. We look forward to continuing to work with the government to improve our province’s healthcare system and to promoting the skills of pharmacists as a way to provide accessible and timely health care. We also look forward to our work with members to advocate and support their common goals.

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MEMBERSHIP & PROFESSIONAL LIABILITY INSURANCE REPORT

The data from the purchase of memberships and professional liability insurance from 2018 - 2019 reveals that many Pharmacists Manitoba members see value in obtaining insurance through us.

The basic professional liability insurance was the most popular ($2 Million per occurrence /and $4 Million aggregate) at 64%.

Premium ($5 Million per occurrence and aggregate) remained steady with 31% of members purchasing this level of professional liability insurance.

Supplemental insurance is offered to individuals who already have insurance coverage through their employer and want coverage for potiental gaps in their employer's policy. 5% of polices purchased were supplemental insurance ($3 Million per occurrence / and $5 Million aggregate).

Basic level insurance purchases are up 1% from last year. Premium insurance purchases remained the same, while supplemental insurance purchases are down 1%.

4 |PHARMACISTS MANITOBA 2019 GOVERNMENT RELATIONS

The Minister declared March to be Pharmacist Awareness Month and invited Pharmacists Manitoba CEO, Dr. Brenna Shearer to promote the importance of pharmacists in the health care system with a photo.

In April, Health Minister Cameron Friesen, attended the Awards Dinner and Welcome Reception at our Annual Conference. This was the first time a Health Minister attended our Awards Event.

In August, we were invited to attend the PC Party’s election announcement, where they pledged to pay pharmacists to Pharmacists Manitoba President Barret Procyshyn and Health Minister Cameron Friesen at the prescribe medication for uncomplicated urinary tract infections Pharmacist Manitoba Awards Dinner. as part of their commitment to women’s health. This is the first commitment we have ever seen from a major political party in Manitoba during an election and is a direct result of our government relations initiatives.

From left to right: Jasmine Brar (Candidate, Burrows), Sarah Guillemard (Candidate, Fort Richmond), Rochelle Squires (Candidate, Riel), Pawandeep Sidhu (President, Pharmacists Manitoba), Edna Nabess (Candidate, Fort Rouge) and Dr. Brenna Shearer (CEO, Pharmacists Manitoba) pose after the PCs funding announcement for women’s health care.

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GOVERNMENT RELATIONS MLA RECEPTION PHARMACISTS MANITOBA PRESIDENT GIVES HEALTH MINISTER FLU SHOT

From left to right: Minister of Sport, Culture and Heritage and Status of Women, Cathy Cox; Pharmacists Manitoba President, Pawandeep Sidhu and CPhA Chair, Christine Hrudka. On October 29, 2019 we held a joint reception with CPhA for MLAs at the Legislature. In her opening remarks, Pharmacists Manitoba President, Pawandeep Sidhu thanked the government Health Minister Cameron Friesn rolls up to receive his flu shot from Pharmacists Manitoba's President, Pawandeep Sidhu. for recognizing that pharmacists are dedicated to patient- On October 24, 2019, as part of the Manitoba centred care and committed to making a difference in patients’ government’s efforts to promote flu shots to the public, lives. Health Minister Cameron Friesen held a press conference Minister of Sport, Culture and Heritage and Status of Women, at the Shoppers Drug Mart in Grant Park Mall. During the Cathy Cox gave remarks on behalf of the government. During press conference, Minister Friesen rolled up his sleeve to her speech, the Minister said that the government would allow Pharmacists Manitoba President, Pawandeep Sidhu continue to listen to pharmacists’ ideas on how together we can to administer the flu vaccine. better serve Manitobans. CPhA Chair, Christine Hrudka finished off the speeches by stressing her desire to see pharmacists across the country be able to practice to their full scope.

6 |PHARMACISTS MANITOBA 2019 GOVERNMENT RELATIONS framework allowing them to write prescriptions for SPEECH FROM THE THRONE uncomplicated urinary tract infections, rather than requiring a doctor's visit.” The fact this pledge was included in the Throne Speech and the official news release is an immensely positive development that shows the government is serious about moving forward with their campaign commitment. We look forward to discussions with the Government of Manitoba on this initiative and will keep our members informed throughout the process.

From left to right: Pharmacists Manitoba President, Pawandeep Sidhu; Minister of Health, Cameron Friesen and Pharmacists Manitoba CEO, Dr. Brenna Shearer. In November, Chief Justice Richard J.F. Chartier gave the Speech from the Throne outlining what Premier Brian Pallister’s government hopes to achieve during the upcoming legislative session. Pharmacists Manitoba President, Pawandeep Sidhu and CEO, Dr. Brenna Shearer were invited to attend the event in person. During the Speech from the Throne the government reinforced its campaign commitment to allow pharmacists to prescribe for uncomplicated UTIs: “Pharmacists will be consulted to develop a

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PHARMACIST AWARENESS MONTH 2019

The theme for Pharmacist Awareness Month (PAM) 2019 Part of our work with CPhA included a ReThink Pharmacists, was developed in partnership with CPhA and public perception survey. The survey found an all provincial pharmacy advocacy associations across Canada. overwhelming majority of Manitobans were in favour of pharmacists prescribing for: PHARMACIST AWARENESS MONTH ABACUS DATA SURVEY • immunizations (93%) • birth control (84%) • urinary tract infections (83%) A strong majority also felt that the provincial government should pay pharmacists to assess PUBLIC OPINION RESEARCH and prescribe for these health services (83- 92%). PHARMACISTS IN MANITOBA Pharmacists, in general, continue to be viewed PERCEPTIONS AND ATTITUDES TOWARDS PHARMACISTS IN MANITOBA positively by Manitobans (93%) and 84% are in favour of finding ways to reduce visits to emergency rooms and the overall stress on the primary health system.

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PAM SOCIAL MEDIA CONTESTS In 2019 we held two social media contests, one for the public and one for pharmacists. In order to enter the public contest, participants had to share our post on Facebook, retweet on Twitter or comment and tag two friends on Instagram. Congratulations to the winner of our public contest for 2019, Ashley Olsen.

Pharmacist contest winner, Jenna Badger & Pharmacist Manitoba COO, Jill Ell. To enter the contest for pharmacists, pharmacists had to download and print one of our posters or bag stuffers and share a photo of the item on Facebook, Twitter or Instagram with the promotional item using the hashtags #ReThinkPharmacists and #pharmacistsmb. Pharmacists were encouraged to put the posters up at their pharmacies, seniors housing, wellness clinics, Public contest winner Ashley Olsen. community centres, local schools and public offices. Congratulations to Jenna Badger, who won our pharmacist contest.

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PAM PROCLAMATION & MLA POSTER CAMPAIGN

Health care Pharmacists Manitoba CEO, Dr. Brenna Shearer and Health Minister Cameron Friesen. In March, Health Minister Cameron Friesen, declared that March in Manitoba 2019 was Pharmacist Awareness Month. Pharmacists Manitoba CEO, Dr. Brenna Shearer was invited to the Minister’s office for needs to see a photo with the Proclamation, which we shared on our social media accounts. a pharmacist. We also sent MLAs one of two posters stating that “Health care CONVENIENT, ACCESSIBLE AND CLOSE TO HOME. THE BEST KEPT SECRET IN HEALTH CARE. in Manitoba needs to see a pharmacist. Convenient, accessible and close to home. The best kept secret in health care.” Along RETHINK with the poster we sent a cover letter to provide more context. PHARMACISTS

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CAPSI MEMBER ACTIVITIES

From left to right: Megha Kaushal, Jessie McTaggart, Jessica Shields and Laura Spado. We put out a call in the Weekly Script asking our members Students from the Manitoba Chapter of CAPSI, along how they celebrated PAM. with Pharmacists Manitoba CEO, Dr. Brenna Shearer, set up a table at the St. Vital Mall to encourage the Jennifer Ludwig held a “Mini” Pharmacist Day, which public to Rethink Pharmacists. The students also offered kids a chance to experience what pharmacists do promoted our public social media contest and helped daily. They participated in simulated compounding and people enter the contest. medication sorting using sugar and candies as substitutes. Pharmacy Student, Andrew Samuel shared photos from an event for Congestive Heart Failure that the Canadian Society of Hospital Pharmacists held at the Canadian Museum for Human Rights. He and his fellow pharmacy students took the opportunity to use photo props to celebrate PAM.

11 |PHARMACISTS MANITOBA 2019 STUDENT ENGAGEMENT BOARD & GRAD RECEPTION STUDENT LUNCH

Graduates pose with Board Member Dennis Wong (first on the right). On May 31st, 2019 Pharmacists Manitoba held a reception On October 17, 2019 Pharmacists Manitoba hosted a lunch for at the Fort Garry Hotel for the graduating class of the pharmacy students at the University of Manitoba’s Rady College of Pharmacy, Rady Faculty of Health Sciences, Faculty of Health Sciences as part of our student outreach University of Manitoba and Pharmacists Manitoba Board efforts. CEO, Dr. Brenna Shearer and COO, Jill Ell engaged with Members. The evening was sponsored by Ozturk Financial. students and spoke with them about the work our Grads enjoyed delicious food and were given the organization does to advocate for pharmacists. opportunity to go on a ghost tour of the hotel. At the end of the night we did a draw for prizes including bottles of wine, We enjoyed meeting the students and hope that they will a night’s stay for two at the Fort Gary Hotel and a signed Jets invest in the future of their profession upon graduation by jersey provided by MLT Aikins. As they left, graduates were purchasing membership with us. given a Pharmacists Manitoba tumbler as a thank you for attending the event.

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COLLEGE OF PHARMACY SPEP-1 PROJECT: MEANINGFUL MENTORSHIP

First year pharmacy students Marianna Pozdirca, Christine Vaccaro, Heather Smeltzer, and Sabina Ozog created a survey for their SPEP1 project under the supervision of Pharmacists Manitoba. The survey was conducted to identify best practices and pitfalls in mentorship programs for Pharmacists Manitoba and the College of Pharmacy, Rady Faculty of Health Sciences, University of Manitoba. The survey was sent to twenty-three mentorship programs (including non-pharmacy) in Canada, USA and Australia. The results indicated common challenges such as finding the time for mentors and mentees to interact with each other, as well as current practices in mentor/mentee matching and training. Overall, it is evident that a student/pharmacist mentorship program in Manitoba would be an invaluable resource and beneficial to both students in training and practicing pharmacists in Manitoba.

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MANITOBA’S NEXT TOP PHARMACIST This year’s winner Lani Kotyrba went on to compete for the title of Canada’s Next Top Pharmacist in Montreal, Quebec in January 2020. Pharmacists Manitoba, as Diamond Sponsor of the event and our board as judges, was pleased to once again support our pharmacy students.

Pharmacists Manitoba Boards Directors judges. From left to right: President, Pawandeep Sidhu; Treasurer, Kyle Skayman; Vice President, Doug Thidrickson; Secretary, Ashley Ewasiuk and Internal Relations Chair, Abby Lau.

The 2019 Manitoba’s Next Top Pharmacist took place on Saturday, November 16 at the Metropolitan Entertainment Centre. This year’s event was a 007 James Bond theme, where students and guests wore their smartest black and white attire.

Contestants were judged based on both their professional The contestants from left to right: Daniel Paetkau, Stefanie Leslie, Lani Kotyrba, Justine Reyes, skills which involved spelling drug names, reading Nick Ferens (missing Mariam Guindi). prescriptions and their personal talents.

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PHARMACISTS MANITOBA CONFERENCE The Ozturk Pharmacy Business Leadership Award, which is presented to a pharmacy owner or manager who demonstrates The 2019 Pharmacists Manitoba Conference took place at the a commitment to the profession by supporting staff RBC Convention Centre and Delta Hotel from April 12 –14, pharmacists to embrace expanded scope, providing 2019. outstanding and innovative pharmacy services to patients was awarded to Darwin Cheasley. The Canadian Foundation for Pharmacy Past President Award, which recognizes the leadership and time commitment of the ANNUAL AWARDS DINNER Presidents of pharmacy organizations as they step down from The conference started on Friday evening with the Annual their term as President, was awarded to out going Pharmacists Awards Dinner at the Delta Hotel, where we recognized the Manitoba President, Barret Procyshyn. outstanding achievements of colleagues and leaders in We were also pleased to have Minister of Health, Cameron Manitoba’s pharmacy profession. Friesen celebrate the achievements of our awards recipients. The Ruban Insurance Friend of Pharmacy Award, which is with us. A first in our Awards Dinner history. presented to a non-pharmacist who has contributed significantly to the success of the profession of pharmacy, was awarded to Grant Stefanson. The Blando Group Patient Choice Award which is presented to a pharmacist who has been nominated by a patient or non-pharmacist colleague(s) for their outstanding commitment to delivering quality patient care and customer service, and for their lasting impact on patient outcomes or community health and wellness, was presented to Kristin Lane. The Award of Merit was presented to Scott McFeetors for outstanding contribution to the profession of pharmacy in

Manitoba. Pharmacists Manitoba President Barret Procyshyn receives the Past President Award from Past President Sharon Smith.

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WELCOME RECEPTION SATURDAY APRIL 13

From left to right: Pharmacists Manitoba President, Barret Procyshyn; Health Minister, Cameron Friesen and Pharmacists Manitoba CEO, Dr. Brenna Shearer Saturday began with a continental breakfast buffet, followed After dinner, conference delegates joined the award recipients by a full morning of professional development before and invited guests for a casino themed Welcome Reception at breaking for the Annual General Meeting and lunch. the Delta Hotel. Exhibitors were front and centre, inviting Pharmacists Manitoba President, Barret Procyshyn delegates to learn about their offerings and to receive casino provided an overview of the work that Pharmacists Manitoba chips. Guests used those chips to play games to win additional has been doing on behalf of its members, including chips, which they could trade for draw tickets to enter for a government relations. chance to win prizes. Session topics for the day included Truth and Reconciliation, Pharmacists Manitoba President, Barret Procyshyn opened Travel Health and Pediatric Prescriptions. the reception with welcome remarks, followed by Minister of After sessions wrapped up for the day, delegates were invited Health, Cameron Friesen who spent time talking with guests. to unwind at the Poster Presentation Reception which also The Welcome Reception was a fun filled evening and an featured WiiGolf and a photo shoot for those wanting a opportunity for pharmacists to network with colleagues, the professional headshot. Board and Health Minister, Cameron Friesen.

16 |PHARMACISTS MANITOBA 2019 ANNUAL CONFERENCE 2019 Conference Expense SUNDAY APRIL 14 Sunday started with a continental breakfast buffet and sessions on Optimizing Adult Immunizations, Bladder and Brain, Trauma Informed Care and the Impact of Amphetamine-Type Stimulants on Emergency Services. During lunch, attendees listened to a session titled ADHD Treatment Pharmacological Overview: How Do You Know What to Choose? After lunch session topics included Opioid Stewardship and Medical Cannabis. The day wrapped up with the session Emerging Technologies in Glucose Self-Monitoring.

Conference Revenue

OVERALL This year, we received positive feedback from many delegates commenting on the interesting topics and wide range of speakers. Full attendees received 14 CEUs this year.

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MEDIA ENGAGEMENT TIME LINE OF MEDIA ENGAGEMENT

Feb. 20, 2019: CJOB Radio Interview on Opioids Mar. 23, 2019: Westman Pharmacist Being Recognized Apr. 12, 2019: CBC Op-Ed - Manitoba's pharmacists should have a greater role in provincial health care Apr. 13, 2019: Winnipeg Sun Guest Column - Pharmacists ready to play larger role Jul. 15, 2019: Brandon Sun Article - New pharmacy system working well: PMH Jul. 31, 2019: Winnipeg Free Press Article - Pharmacists warn against exporting drugs to neighbour Jul. 31, 2019: CJOB Radio Inteview - On Drug Imports to the US Jul. 31, 2019: CKDM Radio Inteview - On Drug Imports to the US Aug. 25, 2019: Winnipeg Sun Article- MANITOBA VOTES: PCs promise to spend $3.4M on women's health Aug. 25, 2019: CBC Article- Manitoba PCs promise bachelor of midwifery, expanded treatment for eating disorders if elected Aug. 25, 2019: Global News Article- Manitoba PCs promise to improve women’s health care Aug. 25, 2019: Winnipeg Free Press Article- PCs would spend $3.4M on women's health Aug. 28, 2019: Canadian Healthcare Network- Manitoba election could bring UTI prescribing—and payment—for pharmacists Oct. 20, 2019: Brandon Sun Article- Power outages compound flu vaccine supplies Nov. 8, 2019: Winnipeg Free Press Article- Pharmacies frustrated by flu-vaccine shortage

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