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Evacuation from the School to the Church

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Evacuation from the School to the Church VANTAAN KAUPUNKI VANTAAN KAUPUNKI VANDA STAD VANDA STAD PSYCHOSOCIAL SUPPORT AND JOKELA SCHOOL SHOOTING SERVICES IN JOKELA IN THE ACUTE PHASE A student of Jokela School Centre shot the school headmistress, 7–11 November 2007 the school nurse and five fellow students and finally himself in Jokela in Tuusula on 7 November 2007. The shooter also threatened several other students who witnessed Päivi Muma the shooting, saw victims and had to flee and hide in the school premises, some students for hours. Psychosocial services in Vantaa The police surrounded the school and forced its way inside. Special Expert The students and staff were evacuated to the Jokela Church. Some of the students who managed to escape through the windows were taken to hospital. The shooter died later that evening in hospital. 1 2 VANTAAN KAUPUNKI VANTAAN KAUPUNKI VANDA STAD VANDA STAD Calling Vantaa Crisis Centre EVACUATION FROM THE SCHOOL TO to help in the area of Tuusula THE CHURCH • The emergency response centre contacted the 24h social and crisis services in Vantaa on Wednesday 7 November 2007 at 12.10 • Director Päivi Muma attended a meeting at the Ministry of Social Affairs and Health where Vantaa was asked to provide psychosocial resources in Tuusula • Social Director of Tuusula was contacted and assistance if needed was offered; development of the situation was followed up • Several different actors were contacted in order to review the situation • Division of tasks between Päivi Muma and Anna Cantell-Forsbom at 13.30; departure for Tuusula. Photo by Finnish Red Cross, Jokela school shooting, 7 November 2007 Kotimaan valmius 3 4 VANTAAN KAUPUNKI VANTAAN KAUPUNKI VANDA STAD VANDA STAD Emergency chart for social welfare and health care State Provincial Office Emergency Response Centre Hospital District PELA/CONTROL ROOM tel. XXXXXX fax XXXXX WHY DID THE CITY OF VANTAA CRISIS CENTRE TAKE PART IN ORGANISING tel. XXXXXXXXX PSYCHOSOCIAL SUPPORT Anna Cantell-Forsbom tel. 040 XXXXXX Timo Aronkytö tel. 050 XXXXXXX PEIJAS IN THE AREA Maritta Pesonen tel. 040 XXXXXX Kirsi Savolainen tel. 050-XXXXXX Physicians in joint Anne Kaatra tel. 040 XXXXXX Christer Carlson tel. 0500 XXXXX emergency duty OF THE MUNICIPALITY OF TUUSULA? Hilkka Vihavainen tel. 040 XXXXXX Anita Korhonen tel. 0400 XXXXX Jorma Suni tel. 040 XXXXX In necessary, contact with: * Deputy Mayor tel. 040 XXXXX * Director of Family Services tel. 040 XXXXX * Director of Health Services tel. 050 XXXXX * Director of Services for the Elderly and Disabled tel. 0500 XXXX * Director of Day Care Services tel. 0400 XXXX * Administration and Financing Director tel. 0400 XXXX Spiritual Care Voluntary Rescue Services Meals Services HEHU VAPEPA Director of Meals Services 5 tel. 050 XXXXXX tel. 040 XXXXX tel. 040 XXXXX 6 VANTAAN KAUPUNKI VANTAAN KAUPUNKI ORGANISATION OF JOKELA CRISIS CENTRE VANDA STAD VANDA STAD Family Services 11.44 11.50 Maritta Pesonen, Alarm 12.40-14.20 Rescue units 12.15 Director of Family Services notice for arrive Jokela Control calls 12.15 Chief of psychosocial Departure for 12.10 services contacted Jokela Support for management and Muma & Vantaa Crisis MSAH centralised/joint services Centre contacted Organisation of 13.30 - informed crisis work 12.35 commenced Mapping of crisis work Evacuation to the resources Psychosocial Child Welfare Adult Social Services for Food and Preventive Foster Care Jokela Church Services Community Work Intoxicant beverages Health Care available Anna Care Services Maarit Sulavuori, Abusers Emergency group Arja Ruponen, Cantell-Forsbom, Anne Kaatra, 12.50 Jaana Vilpas, Chief of Services Hilkka Vihavainen, to Jokela Church Chief of Services Chief of Services Chief of Services Chief of Services Chief of Services Tuusula Municipality contacted Evacuated Maternity and child Family and youth Reception and Directing students and staff welfare clinics; guidance clinics; Family rehabilitation assessment; Social lending; Rehabilitative work A-clinics; traffic registered School and student Psychologist; services; Family and Mediation Office; Rehabilitative VaPePa health services; School welfare; Maintenance residential care; Accommodation accommodation; (Red Cross) Home-help services Multi-Service Office security; Aftercare; 13.55 services and Drug prevention contacted for families with for Immigrants; Family support units Accommodation cooperation Crisis work children Crisis Centre services; Crisis centre initiated set up 7 11.55 8 Coordinator for services in Swedish: Chief of Services Anne Kaatra VANTAAN KAUPUNKI VANTAAN KAUPUNKI VANDA STAD VANDA STAD VIHKO = Assembly point for Crisis Centre in the Jokela Church the Greens 7–11 November 2007 (Greens = walking patients) (Assembly point for families) Psychosocial and crisis support is provided • A crisis centre was established in the Jokela Church; the students and staff not in need of healthcare were brought to the centre immediately after the shooting (Wednesday, 7 November 2007). • The crisis centre was in place on 7-11 November and welcomed victims and their close ones as well as others in need of support or a quiet place. • Media was not allowed inside the church. 9 10 VANTAAN KAUPUNKI VANTAAN KAUPUNKI VANDA STAD VANDA STAD ACTIVITIES AND ACTORS IN THE CRISIS CENTRE • Coffee and sandwiches available all the time • Head of activities: Anna Cantell-Forsbom, Chief of psychosocial • Employees at place; people had the chance to services in Vantaa. talk and seek help; mapping of need for support; • VaPePa (Voluntary Rescue Services), support organisation for active referrals to different kinds of crisis support authorities, operating under Finnish Red Cross. Invited through the Emergency response centre; Director of Preparedness Jarmo • One or more prayer moments every day; also Hollstein leading the activities. other Jokela residents took part • Tuusula Parish and HEHU – Spiritual care (parishes in the • On Thursday and Friday, joint information Metropolitan area) conferences and a group session for the - Leading Deaconess Tarja Tonteri, Tuusula Parish personnel - Diocese Secretary Helena Tuominen, Espoo Chapter - Tuusula Parish: 30 crisis workers - Employees from the parishes of Kerava, Järvenpää, Hyvinkää and Riihimäki 11 12 VANTAAN KAUPUNKI VANTAAN KAUPUNKI Other relatives Employees at Debriefing Family of the VANDA STAD Crisis Centre Actors VANDA STAD of the Tuusula leaders perpetrator perpetrator Municipality Daycare centres TUUSULA MUNICIPALITY: SPR SOS-auto Hyvinkää Hyvinkää Personnel of Occup. psykologit Crisis Centre Crisis Centre • Social administration – social work, child welfare Jokela health care Vantaa Occup. Crisis Centre • Youth administration – active approach in supporting the young School Centre Healthcare Tuusula health care Crisis Information Red Cross therapy social admin. help • Emergency group – social workers and family workers (10 persons) SOS-car psychologist SOS-car services • Health care, occupational health care Other HUS Tuusula • Steering group psychiatry Vantaa schools in Students of social admin. Crisis Centre Tuusula CRISIS WORK: Jokela School Chief Physician Eeva Huikko Päivi Muma • SOS-car, Finnish Association for Mental Health Hyvinkää Tuusula SOS-car • Hyvinkää Crisis Centre around 20 crisis workers, Hyvinkää Hyvinkää JOKELA CHURCH Crisis Centre Crisis Centre social admin. Crisis Centre Association for Mental Health Debriefing • Crisis groups (including Debriefing groups led by experts from all Vantaa leaders Schools over Southern Finland) Families of Crisis Centre in other the victims towns • Defusing seminars for employees Information Red Cross • Preparedness psychologists from Finnish Red Cross SOS-car psychologists HUS Vantaa SOS-car Pschiatry Debriefing Crisis Centre HOSPITAL DISTRICT OF HELSINKI AND UUSIMAA (HUS) Hyvinkää SOS-car leaders • Access to psychiatric care without referral Families of Crisis Centre Rescue, • 24h phone lines students in care and relief Jokela School personnel • Experts in psychiatry in Jokela Tuusula Youth Neighbours, Outsiders in Debriefing (youth admin.) friends, etc. need of support 13 Hyvinkää14 leaders Crisis Centre VANTAAN KAUPUNKI VANTAAN KAUPUNKI VANDA STAD MANAGEMENT VANDA STAD INFORMATION AND COMMUNICATION HAL-HOKE (Administrative command centre) – Tuusula municipality steering group PELJOKE (Command centre for rescue services) Bulletins, webpages and press conferences by the municipality TOJE (Command centre for the operating area) TV and radio interviews, (international interest) TUJE (Leading body for support activities) • leads the activities Media’s role, protecting children and youth from the media • attends to psychosocial support activities • organises cooperation with other actors Crisis communication • representatives of Finnish Red Cross, HeHU, Tuusula emergency group (social administration), youth administration, and healthcare (on 7 Nov also representatives from the police, rescue services Information flow and external crisis work) VIHKO – Person in charge for each working shift in the crisis centre at Jokela Church 15 16 VANTAAN KAUPUNKI VANDA STAD Suggestions for improvement • Cooperation of authorities – agreements on division of responsibilities, knowledge of other authorities’ substance areas, avoidance of overlapping work, adequate resources for all stages of crisis • Support for the local management – development of working-pair model • Introduction of crisis work and management to affected municipalities – an agreed model, regional organisation • Communications – cooperation with the media, ethics • A “bank of crisis workers”; securing availability of resources in catastrophes and national cost reimbursement 17.
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